Why Corporate Responsibility Matters, Again Plus:

JANUARY/FEBRUARY 2013
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Why Corporate
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Structured Generator Maintenance:
The Key to Maximizing Useful
Engine Life and Minimizing Downtime
Case Study: Off-Grid Installation on
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SENS Member Profile
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Powerline • January/February 2013
www.EGSA.org
2
CONTENTS
Volume 48, No. 1 • January/February 2013
Columns
From the Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2013 EGSA President, Debra Laurents
Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Education & Certification Updates
Codes & Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Features
Why Corporate Responsibility Matters, Again. . . . . . . . . . . . . 14
2013 EGSA Spring Convention Preview . . . . . . . . . . . . . . . 20
Structured Generator Maintenance: The Key to Maximizing
Useful Engine Life and Minimizing Downtime . . . . . . . . . . . 27
Case Study: Off-Grid Installation on
Historical Island in the Florida Keys . . . . . . . . . . . . . . . . . . . . 35
On the Cover:
2013 EGSA Spring Convention Preview;
Page 20
SENS Member Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Another in our series of EGSA Member company profiles.
Departments
Events Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Association and Industry events.
Index of Advertisers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Who’s Who in this issue of Powerline.
Association News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Updates from EGSA.
EGSA New Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Who has joined EGSA in the past few months?
EGSA Membership Application . . . . . . . . . . . . . . . . . . . . . . 33
It pays to be a Member of EGSA. Join now!
Why Corporate Responsibility
Matters, Again; Page 14
Job Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Looking for a new job?
Industry News. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
The latest reports.
Powerline • January/February 2013
www.EGSA.org
3
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Powerline • January/February 2013
www.EGSA.org
4
EVENTS CALENDAR
Conferences & Conventions
EGSA 2013 On-Site Power Generation Schools
NFMT Conference & Expo
March 12-14, 2013; Baltimore, MD
The country’s #1 conference and exposition for non-residential
building owners; facility managers; maintenance engineers; directors of sustainability; planning; operations and management.
EGSA has partnered with NFMT to launch the Power Source
Pavilion. The Power Source Pavilion and educational sessions
will provide facility professionals with exclusive access to on-site
power solutions. For exhibit information, contact EGSA at (561)
750-5575, ext 203 or e-mail Kim Giles at [email protected].
EGSA 2013 Spring Convention
March 17-19, 2013; Sarasota, FL
EGSA’s Annual Spring Convention features educational sessions on
a broad range of issues impacting today’s On-Site Power industry.
More information is available at www.EGSA.org/spring or by calling
(561) 750-5575.
The most complete overview of an On-Site Power Generation System available. Now offering Continuing Education Units (CEUs)!
For information, visit www.EGSA.org or call (561) 750-5575.
Basic Schools
Savannah, GA ..........................................................April 23-25
Austin, TX............................................................ August 13-15
Orlando, FL** ...............................................November 12-14*
*To be held concurrently with POWER-GEN International 2013
Advanced Schools
Buffalo, NY............................................................... June 24-27
Chicago, IL .........................................................October 21-24
EGSA 2013 Fall Technical & Marketing Conference
September 15-17, 2013; Seattle (Bellevue), WA
The Fall Technical and Marketing Conference is held during September and is designed to focus on technical and marketing issues.
Registration information will be available online at www.EGSA.org
or call (561) 750-5575.
EGSA
ON-SITE
POWER
GENERATION
SCHOOLS
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Powerline • January/February 2013
www.EGSA.org
5
2013 EGSA Officers
ADVERTISERS INDEX
Altronic, LLC (GTI Bi-Fuel) . . . . . . . 4
Anna, Inc. . . . . . . . . . . . . . . . . . . . . 18
ASCO Power Technologies . . . . . . . 44
Davidson Sales . . . . . . . . . . . 18 & 28
Diesel Gas & Turbine
Publications . . . . . . . . . . . . . . . . . . 23
Enercon Engineering, Inc. . . . . . . . . 2
Floscan . . . . . . . . . . . . . . . . . . . . . . 31
Flight Systems . . . . . . . . . . . . . . . . 12
Generator Solutions, Inc.. . . . . . . . . 40
Governors America Corp. . . . . . . . . 24
Haix . . . . . . . . . . . . . . . . . . . . . . . . 42
Hennig Enclosure Systems . . . . . . . 12
Hilliard Corp. . . . . . . . . . . . . . . . . . 28
HOTSTART . . . . . . . . . . . . . . . . . . . 40
MIRATECH . . . . . . . . . . . . . . . . . . . 23
OMNIMETRIX . . . . . . . . . . . . . . . . 26
Phoenix Products . . . . . . . . . . . . . . 36
Power-Tronics . . . . . . . . . . . . . . . . . 32
Pritchard Brown . . . . . . . . . . . . . . . 18
Robinson Custom Enclosures . . . . . 31
Disclaimer
Powerline Magazine is wholly owned and operated by
the Electrical Generating Systems Association (EGSA) and
includes advertising, press releases, editorials, and other
materials and information submitted by third parties and
gathered by EGSA, its publisher, and its agents and from
contributors. This information is passed along by EGSA for
the interest of its members only. With regard to products,
services and information mentioned, advertised, or printed,
EGSA, its publisher, and its agents, do not investigate the
merit, accuracy or value of the material or information,
and make no representations, warranties or endorsements
of any kind, and hereby disclaim any responsibility to parties using such products, services or information. Readers’
activities are at their own risk.
With regard to editorials, letters to the editor, columns
and any other opinions expressed herein, EGSA, its publisher and its agents, do not ratify, adopt, endorse or verify
such opinions, and hereby state that any opinions, express
or implied, are solely those of the speaker. No information
is to be regarded as legal advice and reliance thereon and
accuracy of statements is hereby disclaimed.
With regard to information contained herein generally, EGSA, its publisher and its agents, do not guarantee,
represent or verify the accuracy of any information. EGSA,
its publisher and its agents, endeavor to provide accurate
information, but cannot guarantee the accuracy and hereby
disclaim liability for any reliance on the information contained herein.
EGSA, its publisher and its agents, make no representations, warranties or endorsements of any kind of the information, opinions, and advertisements contained herein, do
not assert the accuracy of any statements and all reliance
thereon is hereby disclaimed.
President
Debra Laurents, Cummins Power Generation
[email protected]
President-Elect
Vaughn Beasley, Ring Power Corporation
[email protected]
Vice President
Ed Murphy, Power Search, Inc.
[email protected]
Secretary-Treasurer
Bob Hafich, Emergency Systems Service Company
[email protected]
Immediate Past President
Michael Pope, Clariant Corp.
[email protected]
2013 EGSA DIRECTORS
Brian Berg, Bergari Solutions, LLC
Katie Evans, Diesel & Gas Turbine Publications, Inc.
Steve Evans, ASCO Power Technologies
Todd Lathrop, Eaton Corporation
Rick Morrison, Nixon Power Services Company
Larry Perez, Basler Electric Co.
Walter Petty, Atlantic Power Solutions, Inc.
Lanny Slater, GFS Corp.
Kyle Tingle, John Deere Power Systems
EGSA STAFF
Jalane Kellough, Executive Director
Bob Breese, Director of Education
Liz Bustamante, Manager of Membership & Technology
Peter A. Catalfu, Manager of Communications
Cara Clark, Manager, Conventions & Meetings
Kim Giles, Marketing Manager
Sherry Montiel, Staff Accountant
Debby Amaral-Robinson, Accounting
Russelectric, Inc. . . . . . . . . . . . . . . . 11
Herbert V. Whittall, Technical Director
Kelly Wilson, Office Manager
Showmen Supplies Inc.. . . . . . . . . . 12
SERVICE INFORMATION
United Alloy, Inc. . . . . . . . . . . . . . . . 9
For Subscriber orders, change of address, reprints,
and back issues (when available), contact:
Editor, Powerline magazine
1650 S. Dixie Hwy, Suite 400 • Boca Raton, FL 33432
561/750-5575 • Fax 561/395-8557
[email protected] • www.EGSA.org
Powerline is published six times per year on a bi-monthly
basis. Articles and information submitted for publication
should be forwarded to the attention of the Editor at the
address above 30 days prior to publication. Technical
articles and articles of general interest to the electrical
generation industry are actively sought and encouraged.
Powerline reserves the right to limit information appearing
in its pages to that which, in its sole discretion, will reflect
positively on EGSA and the industry which it serves.
Throughout every issue of Powerline, trademark names
are used. Rather than place a trademark symbol at every
single such occurrence, we aver here that we are using
the names in an editorial fashion only. EGSA has no
intention of infringing on these trademarks.
Electrical Generating Systems Association
1650 S. Dixie Hwy, Suite 400 • Boca Raton, FL 33432
561/750-5575 • Fax 561/395-8557
[email protected] • www.EGSA.org
6
www.EGSA.org
Powerline • January/February 2013
2013 EGSA President, Debra Laurents
I
Debra Laurents
2013 EGSA President
Debra.M.Laurents
@cummins.com
n an ever changing world, it is still refreshing
to have a few things that remain constant. One
constant for our Powerline readers is the familiar
and constant, “From the Top,” article that is crafted
each issue by the current President of our trade association, the Electrical Generating Systems Asso- •
ciation (EGSA).
The true purpose of the article each issue is to
provide our readers, as well as EGSA Members, with
•
a roadmap of where EGSA is going… to showcase
the projects and programs that we are providing for
the Industry and most importantly, to encourage
active participation from our Members and readers
by providing a platform for our voice within OnSite Power. It’s also a job we take pretty seriously!
Now for the change… we hope you will find this
next article a refreshing diversion from our “constant” From the Top article, as we asked Debra Laurents, of Cummins Power Generation and our 2013
EGSA President, to sit down with our editorial staff
during Power-Gen International last month.
Debra Laurents is a Director for Cummins Power Generation in their Shoreview, MN location. Deb •
embodies EGSA volunteerism at its finest! She has
been an active Member for more than 9 years and
a staple of the EGSA Executive Board for the last
three years.
Here are the highlights of that interview!
Two-tiered schools: We now offer both basic
and advanced programs to better meet the
educational needs of our students.
Strategic Long Range Plan: President Gary
Kidwell, in 2007, saw the need for strategic
planning within the organization. Together,
we developed a team of current and former
Board members to craft the plan. Now, we
have a living document, with concrete goals,
that can be used by Committees to drive their
activities and initiatives. The strategic plan also
highlighted the need for a Marketing Manager
within EGSA. Now, we have a resource in Kim
Giles who focuses exclusively on marketing
activities. We see the results of her efforts
throughout the organization.
Our conferences and conventions are excellent
examples of continuous improvement within the organization. The efforts of EGSA staff
and the Communications and Conventions
committee, currently led by EGSA Vice President Ed Murphy, have taken our meetings to a
new level of professionalism.”
INTERVIEWER: “Deb, what to do you enjoy most
about being a Member of EGSA?
INTERVIEWER: “What was your first impression
of EGSA?”
LAURENTS: “I enjoy the opportunities we have as
members to become involved in the activities and
goals of the organization; it’s a chance to add value
for all members and give back to the industry. I also
appreciate the opportunity to connect with other
members from across the Industry.”
LAURENTS: “Everyone was so kind and welcoming! At my first convention, I went on the Sunday
afternoon tour of Nashville. I felt like part of the
group in no time at all. In particular, I remember
meeting Ken Niekamp (2007 Gordon Johnson
Lifetime Achievement Award recipient) and his
wife, Judy. They took me under their wing and
I consider them dear friends to this day. That
kindness continued throughout the convention and
the years, from the First-Timer’s Reception until
today.”
INTERVIEWER: “When did you first become
involved with EGSA and what are the most
significant changes you have seen in the
Association since then?”
LAURENTS: “The first conference I attended was
in September of 2003, in Nashville, TN. Since then,
our Membership has increased by more than 70%.
I’ve seen some significant changes, all of which
have added value for our Members. Here are a few
highlights:
•
Powerline • January/February 2013
making this program a success. It was through
the leadership of George Rowley, our former
Director of Education, that we were able to
realize this goal and make the program what
it is today.
Technician Certification Program: Since
its inception, we have certified over 800
technicians. The committee has consisted of
a variety of representatives each committed to
www.EGSA.org
INTERVIEWER: “During the course of your
Membership with EGSA, what has prepared you
for this role as President of the Association?”
LAURENTS: “I’ve been involved in several Committees since I’ve became involved with EGSA:
Membership, Technician Certification, as well as
the Strategic Planning Committee. The work of
EGSA happens within our Committees, which offer
a great opportunity for Members to participate and
help achieve the goals of our organization. Serving
Continued on page 13
7
EDUCATION
The EGSA Education Update
G
Bob Breese
EGSA Director
of Education
[email protected]
reetings; my name is Bob Breese and I am the
new Director of Education for EGSA. Before
anything else I want to acknowledge and thank
George Rowley for his years of service and dedication as the previous Director of Education. He was
instrumental in establishing the programs and
educational materials which we currently enjoy. I
am grateful for his example and accomplishments.
I look forward to working with our Members to
continue to promote and expand the education
opportunities which EGSA provides. I welcome
any comments, suggestions or questions you may
have about the EGSA Education Programs.
Basic and Advanced School Update
2012 was a very good year. School attendance
for the six schools which we presented was near
capacity with 219 attendees out of a possible 240
planned seats. 60 of those students tested to gain
Continuing Education Units (CEUs). There are six
schools scheduled for this year, the dates and locations can be found on page 5.
This year we will be revising and updating the
school curriculum and CEU tests to reflect changes
within the industry and technology in the recent
years. Almost all of our instructors have attended
the Instructor Enhancement training provided by
Bill Heacock, and our instructor videotaping and
feedback program is progressing. Through the
curriculum update and the instructor enhancement, we will continue to provide a professional
and current Power Generation School program.
Technician Certification Update
This past year, 289 new EGSA certified techs
were added to the rolls, bringing the total number of currently certified technicians to 741. This
year, we will be evaluating and updating the certi-
8
www.EGSA.org
fication test to include the latest and greatest new
technology which service techs are likely to see in
the field. We are also looking at ways to make the
testing process more convenient to service techs,
both for initial testing and for recertification testing. We will keep you updated as new information
becomes available.
There is great value in tech certification. The
EGSA certification program and test have established standards of knowledge and performance
for generator service technicians. By passing the
exam the technician demonstrates proficiency
and a level of knowledge that proves he or she
knows what they are doing and have differentiated
themselves from other non-certified technicians.
Therefore, everyone, from manufacturers to end
users, can have confidence that an EGSA certified
technician has the knowledge and proficiency to
install, maintain, service and repair expensive and
complicated power generation equipment.
We encourage all manufacturers and distributor
trained technicians, as well as others (service and
electrical maintenance personnel, etc.) to become
certified. More information about the certification
test is available at our website (www.egsa.org).
Education Projects Update
Our other projects are progressing. The elearning courses are being developed and the 5th
edition of the On-Site Power Generation Reference
Book is making good progress.
We appreciate your continuing support of the
EGSA Education Programs! If you have suggestions for, or questions about, EGSA education
programs please contact Bob Breese via e-mail at
[email protected], or by phone at (262) 225-3107. ■
Powerline • January/February 2013
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Powerline • January/February 2013
www.EGSA.org
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9
CODES & STANDARDS
Codes & Standards
H
Herb
b Whittall
h ll
EGSA Technical Advisor
[email protected]
10
erb Daugherty attended the National Electric
Code Panel 13 meeting in California from November 28 until December 1. Panel 13 covers Sections 445, 455, 695, 700, 701, 702 and 708 of the
NEC. The panel reviewed and voted on 110 public
comments and 5 panel committee comments. The
topics resulting in the most debate were:
1. Requiring Ground Fault Circuit Interrupter (GFCI) protection on outlet receptacles on 15 kW and smaller generator sets (those covered by UL 2201). This
issue was resolved and approved by a
unanimous vote of the committee, with a
requirement that the generators can have
a twist lock 125/250 volt receptacle without GFCI for isolated, floating neutral
applications and also be equipped with
GFCI 15 and 20 amp outlet receptacles
for in premises use.
2. Increase in fire resistant concrete protection for conductors in fire pump applications from 2 inches to 4 inches. For cables
running under the floor at grade level, 2
inches will still be acceptable.
3. The requirement for selective coordination on the Normal side of Emergency
Systems was passed.
4. Surge protective devices shall be required
on all Emergency System switchboards
and panelboards.
A proposal by Code Making Panel 1 of the
NEC (National Electric Code) will make the
Space requirements of Articles 110.26(A) and
110.32 be physically marked either on the equipment or immediately adjacent to it. These space
requirements are for equipment that may need
examination, adjustment, maintenance or servicing, while energized.
www.EGSA.org
At the EGSA Board meeting at Power-Gen International, there was discussion concerning the
ongoing group writing a Recommended Practice
for Muffler ratings. The Board also discussed a
recommended Practice for digital interface between paralleled digitally controlled generator
sets. Anyone interested in these two topics should
contact Steve Evans ([email protected])
with ASCO.
The Environmental Protection Agency (EPA)
provided an extension of the public comment
period for the proposed rule “Greenhouse Gas Reporting Program: Proposed Amendments and Confidentiality Determinations for Subpart I.” from December 17 , 2012 to January 16, 2013.
I voted to approve Standard ISO8528-5 – Reciprocating internal combustion engine driven alternating current generating sets – Part 5: Generating
Sets. There were no significant changes in the
update to this Standard.
IEEE 1547 Standard For Interconnecting Distributed Resources with the Electric Power System
- update from the Codes and Standards Surveillance Committee. Immediate Past President Pope
signed a letter to the Committee asking that the
next edition be more friendly to engine-driven
generator sets. Presently, the standard is written around inverter systems. Marcelo Algrain, a
Member of the EGSA Committee from Caterpillar, Inc. is our voting Member for IEEE 1547.
I received the Resolution of the 28th meeting
of ISO/TC 70/SC* help in Paris in September.
They discussed several Parts to ISO 8178 – Reciprocating Internal Combusion Engines – Exhaust
Emmissions Measurement. ■
Powerline • January/February 2013
The best line of bypass/isolation switches
offers a choice in bypass operation
Most bypass switch manufacturers offer switches
with no-load-break bypass operation.
Only Russelectric, however, offers a full line
of switches in a choice of no-load-break bypass
operation (for bypass without load interruption)
or load-break bypass operation (for fast, foolproof
bypassing — regardless of the condition or
position of the ATS).
Don’t let a switch manufacturer make your choice
of bypass operation for you... Insist on Russelectric.
Made in USA
ZZZUXVVHOHFWULFFRP
An Employee-Owned Company
An Equal Oppor tunity Employer
Powerline • January/February 2013
www.EGSA.org
11
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We believe that our customers want a partner that…
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ACCREDITED
12
www.EGSA.org
Powerline • January/February 2013
Continued from page 7
as a Committee Officer also afforded me leadership experience and INTERVIEWER: “Tell us about your hobbies and interests
outside of the Power Generation Industry?”
is a key requirement for nomination to the Board of Directors.
As a member of the Board of Directors and an Officer, I’ve had
the opportunity to be involved in the daily operations of the
organization. In addition to reviewing recommendations from
Committees, we regularly review EGSA’s finances, monitor our
programs and ensure the organization is moving forward.”
INTERVIEWER: “You have been on the Membership Committee
for several years. How do you think new members would benefit
most from their involvement with EGSA?”
LAURENTS: “I think new EGSA Members should take advantage
of the programs offered by EGSA such as the On-Site Power Schools
(Basic and Advanced) and our EGSA Technician Certification Programs. To get the most from their involvement, however, I recommend attending our conferences and conventions. These meetings
are a great way to get to know the organization and more importantly, the people that make up our Membership and our Industry.
I believe there is something for everyone at these bi-annual
meetings!”
INTERVIEWER: “Where would you like to see EGSA headed
within the next five years?”
LAURENTS: “The EGSA vision is to provide an environment
where On-Site Power Generation industry experts unite and
share knowledge to drive the industry to higher levels of service
and performance. Over the next five years, I’d like to see us take
that next step in determining how we advance the interests of
our industry. We should examine the key issues affecting OnSite Power and look for ways EGSA can have a positive role and
impact.”
LAURENTS: “I love to travel. I got a taste of it when I was young
and I’ve been fortunate to visit a lot of different places throughout
my career. Spain is one of my favorite destinations. I studied there
when I was in college, and I’ve been back a couple of times since.
I also have a long list of places I’d like to see within the United
States.
My Mom did a lot of work on
our family history. I picked
up where she left off and I’ve
really enjoyed doing research
and finding interesting
tidbits. I’ve traced part of our
family back to the 1500’s in
Spain, and discovered an
Debra Laurents, true to the Minnesota
uncle that was a famous fur
Vikings, supports her team with nephtrader in his day.
ews, Griffin (left) and Tyler Schmidt
I’m also a bit of a football
(right).
fan. The Minnesota Vikings,
to be specific. I’m holding out hope that they’ll take us back to the
Superbowl one day soon! It’s been a while, and we’re overdue.”
INTERVIEWER: “We hope that happens for Minnesota and for
you, Deb! We are sure the Team would love to hear it as well.
Along those same lines, if you could speak personally to each
of our readers, members, non-members, end user community,
etc. what is one thing you would impart to them as the 2013
President?”
LAURENTS: “It is my intention to continue and build on the
work of our past leadership to grow EGSA as an increasingly
successful and influential trade association, for the betterment
of our Members and our Industry. It is my feeling that there are
several steps that are critical to our success:
1.
Increase membership - If we continue to meet our
membership goals of 8% growth per annum, we’ll reach
1000 members in 2014!
2. Increase involvement of our Members.
3. Develop initiatives that support the goals of the Association:
• Provide the On-Site Power community
with education and Industry enrichment
• Maintain financial viability to ensure a
strong EGSA future
• Develop programs that promote
long-term membership value
4. Ensure that EGSA keeps pace with a rapidly changing and
dynamic On-Site Power Industry.”
INTERVIEWER:”We certainly appreciate you taking the time to
sit down with us during Power-Gen, Deb! We know that you will
do a wonderful job representing this highly enthusiastic and
wonderful association! We look forward to working with you in
2013 and beyond.” ■
Powerline ••January/February
Powerline
January/February
2013
2013
www.EGSA.org
13
CORPORATE RESPONSIBILITY
Why Corporate Responsibility
Matters, Again
By Larry Bryce, P.E., President, Kohler Power Systems
. t seems that the Corporate Social Responsibility (CSR) debate
continues. Over the last few years, we’ve seen most of the Onsite Power Generation Industry recognize the value of CSR, design new initiatives and passionately execute practices. The results? Without question, positive.
Very positive.
But in occasional meetings
and muted conversations, I keep
hearing mixed reactions. Don’t
get me wrong; I hear broad support for and I see strong investment in CSR. I also run into
enough doubts and even dismissals, that I feel compelled to
speak up. It’s important to keep
campaigning for a concept — actually, a business and industry
imperative — if our businesses
and our industry are to continue
to evolve and mature into sustainability and relevance to our
customers, our marketplace and
really ourselves.
So... what negatives do I hear?
Well, some “ just aren’t there yet.”
More than a few wonder about the
time and effort that goes into a CSR
approach. Will it really help increase
profits? Does it actually represent a
cost? When you
r e a l ly me a s u re
it, isn’t it a net
negative? A few
seem to view it
as something of a
I
standing of just what CSR is and how transformative it has the
potential of being. I’ll certainly admit that my first reactions
to CSR included a few impulsive concerns. After careful consideration, I was convinced that it was clearly the right way to
go, and this judgment was
quickly confirmed when nascent CSR practices at Kohler
Power Systems immediately
showed broad positives. We
went all-in.
It’s important to stress
that CSR is not just an “initiative,” an “effort” or a “program.” Instead, it is — has
to be — part of the strategic
business model. CSR is about
taking the lead, about being
proactive and using business
resources and expertise to
address a broad range of corporate, community and individual concerns. Most importantly, it gives everyone a stake in the
business. In the process, it breaks
down any “us against them” thinking and replaces it with a construct
that broadens the very purpose
of the business. When you think
about C SR
a s p a r t of
your business model,
it creates
a sense of
greater purpose for your
employees and for what the company
stands for. So, you have to step back
and look at the larger picture about
how this will give your company a
sustainable advantage – which means
a financial payback – or else none of
us will pursue this noble direction.
It’s important to stress that CSR is not just an
“initiative,” an “effort” or a “program.” Instead, it is –
has to be – part of your strategic business model.
PR and marketing strategy — a wrapper designed to attract new
customers. Others think of CSR as just a trend.
Well, I’m here to disagree with those who doubt the viability of
CSR and remind all of us what CSR is and why it matters. Again.
My reaction to complaints about CSR is that the root of
concern and doubt largely comes from an incomplete under-
14
Will CSR Increase Profits?
Before I outline just how CSR works, let’s address a couple
of those doubts that keep popping up. First, will CSR increase
profits? This is the first and primary quibble. I strongly believe
the answer is “yes,” but of course, the success of any strategic
business effort hinges upon execution. Beyond that quick an-
www.EGSA.org
Powerline • January/February 2013
CORPORATE RESPONSIBILITY
swer, what should be mentioned is that just bringing up the
concept of profit first suggests a limited understanding of CSR.
To repeat, CSR cannot be just a program or “fashion” of the day.
It must be integrated into your company’s business model to
foster a sense of a greater purpose for employees, to make your
company more than a place to get a paycheck. Instead, CSR can
help create a place where people want
to spend the majority of their waking
hours.
It’s interesting that more than once
when I’ve heard CSR and profits debated, Gordon Gecko’s “greed is good”
line from “Wall Street” comes up. So,
is greed good? You just can’t win answering that one! This much I can say:
profits are good. Without profits, a company cannot sustain itself much less create any value for stakeholders. Profits enable
growth, jobs and job security – all “good.” That said, Gecko’s
attitude is also often and rightly skewered for its limited view of
why a business exists.
Let me quickly follow that statement by declaring that I am
a champion of our free enterprise system. As much as I believe
that the engine that drives our businesses is investment and
innovation unshackled by governmental regulation, it is also
true that a business is simply not operating in a vacuum devoid
of social and environmental concerns or other limitations that
deserve to be carefully weighed — and balanced. The whole
point of CSR is that profits and a company’s value aren’t seen
only on a bottom line or only through the eyes of traditional
shareholders. Instead, the business is responsive to the needs of
all “stakeholders.”
Instead of looking at a company through a different prism
for each stakeholder group — owners, investors, management,
employees, customers, environmentalists, the community, competitors, the industry — a company that has integrated the principles of corporate social responsibility exists to “do the right
thing” to serve the interests of all stakeholders. That is, the mission of the company — even its purpose — is to be capable of
being viewed through a single prism that offers a gamut of profits and value across a whole spectrum of stakeholders.
with a broad range of stakeholders as I alluded to above — that
is, anyone or anything directly or indirectly influenced by the
actions of the firm — not just the classic shareholders who are
eligible to share profits.
In a contemporary view of CSR, just as the definition of profits can be as social and environmental as any realized financial
Any analysis of any business and of any CSR initiative
really has to start with the customer and look upstream
at everything that contributes to value in the product or
service being offered.
A Trend That Will Pass?
Is CSR a new trend? No, it’s not a trend. I’d say, yes, CSR is
new, and yet it has powerful forerunners that make it clear that
social responsibility has always been part of a vision of what
a business is and why it exists. While I don’t pretend to be a
student of the history of capitalism or the free market, consider
the vigorous free market capitalism championed in the 1700s
by Adam Smith. It included the assumption that an “invisible
hand” ensured that individual effort produced not just products
and profits, but broadly felt benefits. Peter Drucker famously insisted in the 1970s that: “There is no conflict between profit and
social responsibility.” And, John Elkington, Robert Rubinstein
and others in the 1980s and 1990s rewove the same fabric by
promoting the Three Bottom Line (TBL) model that sees Profits,
People and the Planet in a broader, and more nuanced, context.
The TBL concept requires that a company’s responsibility lies
Powerline • January/February 2013
gain, the term “investments” can be similarly broadened to include, for example, support for the community or for recycling
just as much as in a more traditional investment like Research
and Development .
Another illuminating way to discuss CSR is in the concepts
and language of game theory. CSR frees a business from all zerosum game mentality and looks instead to balance the interests
of corporations and customers, of the business and the community, of management and labor, of profits and the environment,
and so on… to create wins across the board an enlargement of
the total social contribution pie, so to speak. So CSR isn’t about
seeing others in opposition and working to defeat them. Instead
it promotes an ethical approach. CSR is about the people who
make up a business and how their behavior and business practices can be sensitive to social, cultural, economic and environmental issues. In fact, it is this responsiveness that fosters the
success and sustainability of the business itself.
This is what Harvard Business School Professor Michael Porter introduced in 2006 as Creating Shared Value (CSV). CSV is
based on the idea that corporate success and social welfare are
interdependent and considered to be a transition and expansion
of the CSR concept. Without being distracted by the distinction
between the two, I’d summarize CSV this way: Porter argued
that business needs a healthy, educated workforce, sustainable
resources and adept government to compete effectively. Meanwhile, for society to thrive, profitable and competitive businesses must be developed and supported to create jobs and income,
tax revenues, wealth and opportunities for philanthropy.
A Model for Sustainability?
So, how exactly does this sort of thing play out? Well, let’s
look at one of those three “Ps” that make up the Three Bottom Line model — the Planet. Corporations have long been
criticized for their negative impact on the natural environment,
ranging from the consumption of raw materials and energy to
wasteful processes, pollution and ultimately, product disposal.
The On-Site Power Industry has, by and large, already responded aggressively to such criticism by addressing all factors
in the sustainability equation: redesigning products and processes to refine the use of raw materials; substantially reducing
waste and energy usage during manufacturing; and by developing approaches to recycle and dispose of products at the end of
www.EGSA.org
15
CORPORATE RESPONSIBILITY
service. While our products now have smaller footprints and
higher power densities, they have also been made substantially
more energy efficient to meet or exceed rapidly advancing environmental standards.
Speaking of, I want to stress that I strongly believe that one
of the key roles that the Electrical Generating Systems Association can play in our Industry is to promote and organize selfdirected responses to challenges, as opposed to governmental
mandates and regulations. Is it effective to be burdened by layers of environmental standards (CARB, IBC, Rice Neshap, EPA,
etc.) issued by the Federal, State and City Governments? I mean,
how about the 23 different State requirements for fuel tanks!
We as an Industry, are in a far better position to identify and
effectively address environmental and social interests than any
central bureaucracy or body of legislators. With support of organizations like EGSA, we can come together to drive change in
government.
I digress. It’s fair to say that Kohler Power Systems and many
of our competitors in the Industry are already pursuing integrated social responsibility approaches that strike a balance between
sustainable commercial and environmental goals. This
collective tide of social responsibility initiatives is raising our entire Industry to
higher levels of ethics, safety and sustainability.
How to Build Value for Customers?
So, we’ve now touched on two “Ps” —
Profit and the Planet — what about other
stakeholders? What about “People”? I haven’t yet mentioned
a key stakeholder — customers. Here’s a group that deserves
special consideration in terms of social responsibility, in part
because they are highly responsive. Customers are, of course,
absolutely critical to traditionally defined “profits,” the primary
requirement for a company’s subsistence. No revenue = No business. By building your customer base and market share, your
company will grow, as will the ability to create more value for
harmful production, child labor, dangerous working environments and other inhumane conditions are examples of issues being brought into the open. All companies and organizations aiming at long-term profitability and credibility are starting to realize
that they must act in accordance with norms of right and wrong.”
In the opening of a deep and detailed blog post entitled Investing in Corporate Social Responsibility to Enhance Customer Value
that I highly recommend on the subject, Noam Noked, co-editor, Harvard Law School Forum on Corporate Governance and
Financial Regulation, points out that to understand how CSR
can impact profitability, one must look at how value is created
for customers.
It is the customer perception of this value that mediates the
relationship between CSR activities and subsequent financial
performance.
Yes, any analysis of any business and of any CSR initiative really has to start with the customer and look upstream at everything
that contributes to value in the product or service that is being offered. A good reputation
is vital for a successful company, with the
rapid growth of social media becoming
more relevant and vital to building a
strong brand image.
Don’t believe the consumers’ opinion really matters? Think again. As reported by Yanklovich Monitor, 63% of consumers agree that when a company donates to
or does something for their community, they prefer to
buy from that company. European studies show that two in five
people are willing to pay more for a product or service that has
a positive CSR, and conversely, that three in six people actively
boycott or support products and services based on CSR. Still not
convinced? Think about the speed at which social media can
make a person, a product or a company an overnight success, or
mock a company that stubs its toe. No anecdote needed here —
it happens every day.
Employees as Stakeholders
Another rather obvious stakeholder group is employees. It’s relevant to
mention here the degrees of corporate
social responsibility that a business
can choose to adopt. Typically viewed
as three levels, they can form a ladder
of progression as a company becomes
more committed to CSR:
1. Social Obligation: a company complies with wage and working time
laws and provides minimum required benefits.
2. Social Responsibility: a company offers employees added
benefits, often to better recruit, engage and retain a more
effective workforce.
3. Social Responsiveness: a company works proactively to
improve the quality of work life for employees.
According to Douglas Klein, President of Sirota Survey Intelligence, the more responsible and the more responsive a company’s CSR efforts become, the more employees become “satisfied
CSR frees a business from all zero-sum game mentality
and looks instead to balance the interests of corporations
and customers, of the business and the community, of
management and labor, of profits and the environment,
and so on to create “wins” across the board.
stakeholders. It’s all chicken-and-egg that way.
Customers are evolving, too. They are now something of a
force, rightly empowered with more information and wielding
a stronger sense of both personal and collective buying power.
Your customers care about how businesses conduct business. As
the International Organization for Standardization (ISO) puts it:
“In the wake of increasing globalization, we have become increasingly conscious not only of what we buy, but also how the
goods and services we buy have been produced. Environmentally
16
www.EGSA.org
Powerline • January/February 2013
CORPORATE RESPONSIBILITY
with their jobs, adopt similar values and become committed to
achieving success within the industry.”
Meaningful company involvement in the causes that are important to employees helps build the “employee proposition”
— the “choice brand” the company offers
to recruits. It has also become apparent
that when employees share a company’s
CSR goals, engagement, productivity and
a sense of integrity all increase markedly.
Another way to look at this is to say that
employee motivation spikes when employees perceive that they are working for a
broader number of stakeholders.
This collective motivation can in turn
energize business to become even more socially responsible, with its sense of responsibility and the scope of responsiveness
naturally expanding to include greater
involvement with a larger circle of stakeholders. This community might first extend, for example, to employees’ families,
then to support for civic projects, the arts,
religion and education.
Thinking Big Picture
In addition to the investment in and the support of community that I have already mentioned above, there is, of course, a
simple beauty to our Industry — the products and services of
One of the key roles that EGSA can play in our
industry is to promote and organize self-directed
responses to challenges, as opposed to governmental
mandates and regulations.
Ethics are Contagious
If “right” practices matter, how can a
business foster a culture that supports
ethical behavior by employees? In the
past, when businesses considered ethics,
they typically meant one of three things:
1. Avoid breaking the law in one’s work-related activity.
2. Avoid action that may result in civil lawsuits against the
company.
3. Avoid actions that are bad for the company image.
First, let me point out an attractive positive that CSR promotes that I hear regularly: it protects the self-interests of the
business by preventing unethical conduct that can damage a
company’s reputation and create financial loss. Yes, it does that.
However, to point primarily to this benefit misses the bigger
picture. CSR offers far more than playing a defense against costs.
When CSR is fully integrated into corporate business practices,
the opposite dynamic comes into play — companies and their
employees are proactively looking for ways to do the right thing
across the board for Profit, People and the Planet.
It’s worth circling all the way back to Adam Smith here to
make a point about the relationship between regulation and ethics. Smith pointed out that governments use laws and regulations to point business behavior in what they perceive to be
beneficial directions. Ethics implicitly regulate areas and details
of behavior that lie beyond governmental control. Cut to the
present: it is the emergence of large corporations with limited relationships and sensitivity to the communities in which they operate that accelerated the development of formal ethics regimes.
I should also add that in my experience ethics are highly
contagious, especially when everyone in an organization can see
that in addition to producing goods and services, a company is
also manufacturing value that benefits all stakeholders.
Powerline • January/February 2013
the On-Site Power Generation Industry inherently serve a very
large group of stakeholders affected by power outages after a
severe weather event or power grid failure. That’s certainly
thinking big picture for our Industry.
This brings me to a challenge that I’d like to extend to all
EGSA Members. I’ve already stressed how EGSA can help promote and coordinate industry-wide efforts to change government. If there’s anything I’ve learned
from integrating CSR into the Kohler
Power Systems business model, it’s
that CSR rewards big-picture, longrange strategic thinking. When in
doubt, think beyond yourself, think
beyond your company or even the
Industry. Can we collectively
think even bigger
t h a n s upply i ng
On-Site Power?
How about
considering that
we are in a position to contribute
to our economic
system, perhaps
even our country.
How is that? As
we are all aware,
Kohler Stewardship
in addition to the extremes of
weather, the aging U.S. power
I invite you to visit the Kohler
grid is facing significant chalwebsite to review the Kohler
lenges as overall demand and
Stewardship initiative as it rethe threat of cyber attacks
flects workplace practices as well
continue to grow.
as the many citizenship efforts
Currently, 40% of the U.S.
and contributions the Company
grid is over 40 years old and
and our 30,000 associates underit shows. According to a recent
take around the world, year after
report from the Lexington Inyear. Stewardship is a catalyst for
stitute, on any given day, some
positive change and is our way of
500,000 Americans experience
enhancing the quality of life for
a power outage. Fortunately,
current and future generations.
most of these outages are brief
and their occurrence is spread
across the entire country, but
www.EGSA.org
17
CORPORATE
RESPONSIBILITY
EGSA’S DAVID
I. COREN MEMORIAL SCHOLARSHIP
that level of unreliability hints at the potential for truly profound
economic impacts of broader outages in the future. Even now, according to the Galvin Electricity Initiative, annual interruptions to
the electrical supply cost the nation an estimated $150 billion.
Because of deregulation, private industry is largely responsible for updating and maintaining the grid. Peak demand to
electricity use in the U.S. is forecast to increase by almost 20%
in the next ten years, while resources to improve the grid are
projected to increase by less than 10%.
The flip side of that is, of course, that this issue is very close
to our Industry and it represents a great opportunity to use our
collective expertise to have a positive impact on how the issue is
addressed. The issue — having sufficient power — is of critical
importance to our customers and, really, it affects all of us... even
economic viability and national security.
I encourage all EGSA Members join Kohler Power Systems
in an effort to take a leadership role to make improvements to
the power grid a shared industry initiative. In the spirit of CSR,
stakeholders are welcome. ■
About the Author
Larry Bryce, P.E. is
President of Kohler
Power Systems and is
responsible for strategic direction and
business results for
business in North America, India, China, Singapore and Kohler
marine business worldwide. His expertise includes heavy equipment marketing, business development and manufacturing operations, as well as management of regional and global organizational strategies and long range planning. A registered Professional Engineer, Larry earned his B.S. in Civil Engineering from
Oklahoma State University and an MBA from the Kellogg School
of Management at Northwestern University.
If there’s anything I’ve learned from integrating CSR
into the Kohler Power Systems business model, it’s that
CSR rewards big-picture, long-range strategic thinking.
Meanwhile, overall demand is expected to increase by 30%
by the year 2035, much of that in the residential sector and in
warmer climates that are more susceptible to heat waves and high
electrical use. To make matters worse, many of the senior engineers who have helped build and maintain the power grid are
preparing for retirement, which means the highly technical and
challenging job of managing and maintaining the power grid will
soon be the responsibility of a less experienced work force.
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• Expertise in code compliance and
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18
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www.EGSA.org
19
2013 EGSA SPRING CONVENTION PREVIEW
Whether the Florida
Climate Suits Your
Clothes or Not,
Please Join Us for
“Power in Paradise”
W
hile you won’t be able to pack away all of your winter
sweaters just yet, you can (at least) put them away for a few
days during the 48th annual EGSA Spring Convention! We are
really looking forward to hosting you from March 17th through
the 19th in Sarasota, FL. This is one EGSA event that you are not
going to want to miss!
First, the theme – the EGSA
EGS Conventions & Communicamore than 100 theme submissions
tions Committee reviewed mo
Fall Techniical & Marketing Confrom fellow Members at the Fa
ference in Milwaukee last year and came to the conclusion that
“Power
“Powe in Paradise” was the clear winner. That
Th being said, we have built the
event to
t be just that!
Speak
Speaker Line-up
With the 2012 Presidential elecW
tion in our rearview mirror, the
Committee
thought it would be an
Com
important
component of the eduim
cational
program to bring in an
ca
economist
who could provide the
e
EGSA
audience with a snapshot
E
of
o the new year! Tulane University’s
Peter Ricchiuti will return
s
20
to the EGSA stage once more to share his informative and entertaining perspective on financial markets, the importance of
proper diversification and the cyclical nature
ature of both stocks and
investment sectors.
Ready to power up your employees
ees
with better customer service techniques
ues
and tools? Charles Marshall, Professional
nal
Speaker and Humorist, will examine comommon business blunders and questionable
ble
customer-service practices that prevent
ent
companies from growing. In an often hilariarious, but always insightful examination off businesses of all sizes,
sizes
Charles takes a look at what makes good customer service work
and what makes bad customer service disastrous.
The Spring Convention lineup would
not be complete without EGSA Member
participation in our speaker line-up! We
have informative sessions presented by our
Members like Mike Pincus, P.E., Manager
of System Sales for Kohler Power Systems,
who will present a case study on the unique
challenges in developing a power system for the University of
Miami - Medical Center.
The design required more than one generator to be on-line
within 10 seconds and the complexity of the system necessitated
a unique documentation method for the operators to understand
how the system works. This case study will look at how the project
progressed from a conceptual one-line to the final installed product.
Mike McGovern, Senior Vice President
at Atlantic Detroit Diesel-Allison, LLC Power Systems Division and EGSA Member, will be presenting on extreme weather from the standpoint of a service provider. Last year, when Superstorm Sandy
wreaked havoc on parts of the U.S. East
Coast after tearing through the Caribbe-
www.EGSA.org
Powerline • January/February 2013
2013 EGSA SPRING CONVENTION PREVIEW
an, this extreme weather event presented
some very unique challenges for the OnSite Power Industry. Mike’s presentation
will provide an in-depth overview of the
storm analysis and lessons learned from a
regional perspective of what occurred in
New Jersey, New York and Connecticut.
From extreme
w e a t h e r to s p a c e
we at her! Joh n G.
Kappenman, Principle at Storm Analysis
Consultants has been
an active researcher
on geomagnetic storms, space weather,
EMP (Electro Magnetic Pulse), and their
disruptive effects on electric power systems for more than 35 years.
John will be presenting “Severe Space
Weather: Preparing US Power Grids &
Understanding the Societal & Economic
Impacts” on Tuesday. While a severe
geomagnetic storm (Space Weather) is a
relatively infrequent event, it has the potential for long-term societal and financial
impacts to the power grid.
Recent analysis undertaken for the US
Congressional EMP Commission, FERC
and for FEMA under US Presidential Executive Order 13407, indicates that severe
geomagnetic storms that occur at a 1 in
30 year to 1 in 100 year frequency may
be one of the most important hazards and
is certainly the least understood threat to
the reliable operation of the power networks. FERC has recently proposed new
regulations to harden the US Grid for
these storms. Come prepared to learn
from one of the principal contributors to
the 2008 US National Academy of Sciences Report on “Severe Space Weather
Events—Understanding Societal and
Economic Impacts”.
Kappenman has also provided extensive background information and formal
testimony to the US Congress on EMP and
geomagnetic storm threats to the US power
grid infrastructure and his analysis work
on GMD has been the primary underpinnings of pending FERC Regulations.
The final speaker slated for
Sarasota is going to bring out
the “How To” in all of us! Tradeshows can be a smart investment, writing orders, building
your brand…or they can be just
another marketing expense. In
this fast-paced, information-rich
Powerline • January/February 2013
presentation, tradeshow m a rket i n g
expert, Jefferson
Davis, President of
Competitive Edge,
will present a 10step process, revealing the unique perspectives and specific strategies that have helped his clients
achieve over a half a billion dollars in results from tradeshows.
For the EGSA Member
Who Loves Competition
Seeking a more active networking opportunity on Tuesday? Look no further
than the annual EGSA Golf and Fishing
Tournaments! Voted one of America’s top
golf courses (ZAGAT Survey 2007-2010),
the Legacy Golf Club is an upscale, 18hole championship, different from anything found in the region. Offering the
level of service and conditions found at
world-class private facilities, this awardwinning Arnold Palmer-signature designed course has earned its reputation as
one of the premier courses in Southwest
Florida.
The course features elevated multiple
tees, and virtually every hole is framed
with sand and water. What makes this
course unique is the 360-foot wide fairways on all corridors making the look
very dramatic and visually challenging
while still approachable to all players.
Legacy Golf Club has received great recognition and ratings from some of the major publications. Best Places to Play and 4
1/2 STARS from the readers’ of Golf Digest 2008-2010.
Ready to reel in the BIG fish? We
have arranged an exciting excursion to
the inshore reefs
of the Gulf
of Mexico
with our
New for Sarasota
The Awards Reception & Banquet
will be hosted off-site for the Spring
Convention this year at the Ringling Brothers Museum. Join us in
their lush gardens for a memorable
night of networking, honoring fellow
members for the achievements, great
entertainment and fun!
The entertainment for the evening will feature a band called US1. Highway US-1 is the route from
Maine to Key West, Florida. The
band US-1 is pointed in the same
direction – SOUTH! This wonderful
Jimmy Buffett cover band will bring
an island vibe to the EGSA Annual
Awards Reception & Banquet on
Monday night. Hear the steel drum,
feel the island beat then, put the
lime in the coconut and let US-1 entertain us beneath the stars!
Up for a “3 Hour Tour”? You
just haven’t experienced the west
coast of Florida, unless you’ve seen
it by boat and this networking opportunity will not disappoint! Make
plans to get aboard the Marina Jack
II, Sarasota’s luxurious lunch/dinner cruising yacht. Relax and cruise
through the intercoastal waters of
the Gulf of Mexico while enjoying
a delicious lunch, with outstanding
views and world-class service. This
is one“3-hour tour” you won’t want
to miss!
5(*,67(572'$<
www.egsa.org/spring
The 2013 EGSA Spring Convention
Awards Reception & Banquet will be
held, under the stars, at the picturesque
Ringling Brothers Museum.
www.EGSA.org
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21
2013 EGSA SPRING CONVENTION PREVIEW
outfitter, C.B. Saltwater Outfitters. Compete for trophies and
bragging rights while we spin fish for giant tarpon, bonito, cobia, tripletail, jack crevalle, kingfish and Spanish mackerel.
Where the Rubber Meets the Road – Participating in an EGSA
Committee Meeting Brings Value to the Association and You!
SUNDAY, March 17th
10:00 a.m. - 12:00 p.m.
12:00 - 6:00 p.m.
Registration Desk Open
Exhibitor Showcase Set-up
4:00 - 6:00 p.m.
Registration Desk Open
5:00 - 6:00 p.m.
First-Time Attendees/ New Members Reception*
6:00 - 7:30 p.m.
President’s Reception
MONDAY, March 18th
7:00 - 11:45 a.m.
7:00 - 7:30 a.m.
Registration Desk Open
Exhibitor Showcase Set-up
7:30 - 8:30 a.m.
Exhibitor Showcase/Breakfast
8:30 - 8:45 a.m.
President’s Opening Remarks
8:45 - 9:45 a.m.
Opening Keynote
Market Signals: What the Financial Markets are Telling Us Now
9:45 - 10:15 a.m.
10:15 - 11:00 a.m.
Exhibitor Showcase/Break
Ever wonder how all of our great initiatives become plans,
programs and projects? Look no further than an EGSA Committee Meeting for that level of detail! For almost 50 years, EGSA
has consistently brought value to the On-Site Power Industry.
EGSA Committee meetings are the singular best way to stay
abreast of your area of interest.
They are comprised of volunteer EGSA Members who contribute their knowledge and time to forward the Association’s
activities. Committees meet in person twice a year – during the
Spring and Fall, to review projects in their zone of responsibility
and recommend actions to the Board of Directors.
There is no formal committee sign-up process in EGSA. If
you are interested in participating on a committee, you have that
opportunity when you register for the Convention! Simply sign
up, show up and join in. Each Committee will welcome your
participation!
Sponsorship and Event Program Opportunities
We are still looking for EGSA Members to sponsor the event,
along with advertising in the event program! If you are looking
to stand out in the crowd, maximizing your exposure with a
cost-effective sponsorship to create more impact and add more
to the EGSA Convention experience, call Jalane Kellough or Kim
Giles today.
Funny Business - How to Make Sure Your
Customer Service Isn’t a Joke
11:00 - 11:45 a.m. University of Miami Medical Center Case Study
Welcome Lunch**
12:00 - 1:00 p.m.
1:00 - 5:00 p.m.
Committee Meetings
6:30 - 10:00 p.m.
Awards Reception & Banquet**
TUESDAY, March 19th
7:30 a.m. - 12:00 p.m.
7:30 - 8:30 a.m.
Registration Desk Open
Exhibitor Showcase/Breakfast
8:30 - 9:15 a.m. Severe Space Weather: Preparing US Power Grids
and Understanding the Societal and Economic Impacts
9:15 - 9:45 a.m.
Meeting of EGSA Members
9:45 - 10:15 a.m.
Exhibitor Showcase/Break
10:15 - 11:00 a.m.
The Tradeshow Turnaround ProgramTM:
Converting Tradeshows from Expensive
Appearances to Profit Centers
11:00 - 11:45 a.m.
Superstorm Sandy –
Lessons Learned from a Service Provider
1:00 - 5:00 p.m.
Networking Events
7:00 - 8:30 p.m.
Closing Reception
* First-Time Attendees/ New Members Reception is by invitation only
**
22
Welcome Lunch and Awards Reception & Banquest are being held offsite
Never Been to EGSA Event?
Take a Look at What You Have Been Missing!
www.youtube.com/user/EGSAVideo/featured
We had more than 130 new Members join us last year collectively between Austin and Milwaukee. These are the kind of
results we want to continue! If you like what you see, please let
us know! Also, don’t forget to subscribe to the EGSA YouTube
Channel while you are there. We’d like to keep you informed as
new videos become available.
Shake off old man winter early this year and join us down South
as we bring “Power in Paradise” to Sarasota, Florida this year! ■
www.EGSA.org
Powerline • January/February 2013
Powerline • January/February 2013
www.EGSA.org
23
2013 EGSA Board
Members
A
s a part of EGSA bylaws and in order to support continuity within the Association, EGSA has policies in place
to provide our Membership with ample leadership opportunities. Annually, three Directors “roll off” of the Board roster
and three new ones are elected. Similarly, with regard to the
EGSA Officers, the Immediate Past President leaves the Board;
the President becomes the Immediate Past President and so on
to fulfill the officer positions which are: President, PresidentElect, Vice President, Secretary-Treasurer and Immediate Past
President.
Our election process this year provided a unique situation.
One of our current Board Members was nominated and approved to become a Member of the Executive Board, requiring
him to relinquish his current position held on the Board in lieu
of becoming the 2013 EGSA Secretary-Treasurer. This afforded
EGSA with four Director positions to fill, instead of three.
We are happy to showcase not only the 2013 EGSA Board,
but also a formal list of their accomplishments. While a list
like this can never reflect all of a Member’s valuable input, it is
a great reflection on their “formal accomplishments” on behalf
of the Association.
These folks are to be commended for their leadership and
volunteer spirit. Without Members like the ones showcased
here, as well as others who have shaped the EGSA community,
we would not be where we are today. We salute the 2013 EGSA
Board of Directors! ■
Do you display the EGSA member logo on your website?
Do you use the EGSA logo on your printed marketing collateral?
Were you aware that we contemporized the EGSA logo in 2012?
embership is a two-way street! One of the privileges of EGSA Membership is to identify yourself in the On-Site Power Industry
as a trusted resource by using the membership logo on your company’s advertisements, website, business cards or stationary.
M
Including the EGSA logo on your site lets people know that:
•
•
•
Your company is committed to staying on top of the industry news that’s important to your business;
Your membership shows you have a voice and are committed to staying active within the on-site power community; and
Your company sets itself apart from its competitors.
Please download the EGSA logo and proudly display it on your company’s website and collateral materials. We have (hopefully)
made it easy for you to download a high resolution version for printed collateral, as well as one for web content.
Please visit www.egsa.org/Membership.aspx to download the EGSA Member logos. ■
24
www.EGSA.org
Powerline • January/February 2013
EGSA NEWS
2013 EGSA Officers
2013 EGSA Directors
'HEUD/DXUHQWV²3UHVLGHQW
Cummins Power Generation, Shoreview, MN
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Bergari Solutions, LLC, Rosemount, MN
Executive Board:
Director:
Committee Chair:
Committee Officer:
Director:
Committee Chair:
Committee Officer:
Committee Member:
President’s Award:
2010-current
2006-2008
Strategic Long Range Plan Chair (SLRP)
Technician Certification 2006-2007
Membership 2008-2011
Technician Certification 2004-2005
2012
2011-2013
Market Trends 2009-2011
Market Trends 2007-2008
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Diesel & Gas Turbine Publications, Inc. – Milwaukee, WI
9DXJKQ%HDVOH\²3UHVLGHQW(OHFW
Ring Power Corporation, St. Augustine, FL
Director:
Committee Chair:
Committee Officer:
Executive Board:
Director:
Committee Chair:
Committee Officer:
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ASCO Power Technologies, Denver, CO
2011-current
2008-2010
Distributor/Dealer 2009-2011
Distributor/Dealer Council
2006-2008
Technician Certification 2008-current
2013-2015
International Trade 2012-current
International Trade 2011-2012
(G0XUSK\²9LFH3UHVLGHQW
Power Search, Inc., Hampstead, NH
Director:
Committee Chair:
Committee Officer:
Reference Book Author:
School Instructor:
Executive Board:
Director:
Committee Chair:
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Eaton Corporation, Moon Township, PA
Committee Member:
Committee Officer:
Timmler Award:
2012-current
2003-2005
Membership 2003
Communications & Convention
2011-current
Communications &
Convention 2007-2010
2003
Director:
Committee Chair:
2012-2014
Codes & Standard Surveillance
2011-current
Committee Officer:
Codes & Standard Surveillance
2007-2010
Reference Book Author: 5th Edition
School Instructor:
2005-current
5REHUW+DÀFK²6HFUHWDU\7UHDVXUHU
Emergency Systems Service Co., Quakertown, PA
Executive Board:
Director:
Committee Chair:
Committee Officer:
Carpenter Award:
Timler Award:
President’s Award:
2012-2014
Green 2011-2012
Green 2009-2010
5th Edition
2010-current
2013-current
2001-2003, 2011-2012
Nominating 2004
Membership 2008-2011
Technician Certification 2009-2011
Membership 2004-2007
Technician Certification 2004-2008
2010
2012
2012
5LFN0RUULVRQ²'LUHFWRU
Nixon Power Services Co., Charlotte, NC
Director:
Committee Officer:
2013-2015
Distributor/Dealer 2011-current
/DUU\3HUH]²'LUHFWRU
Basler Electric Co., Highland, IL
Director:
2011-2013
Reference Book Author: 3rd, 4th & 5th Editions
School Instructor:
1995-1998
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Clariant Corp., Needham, MA
Executive Board:
Director:
Committee Chair:
2009-current
2005-2007
Education 2003-2006
Green 2009-2010
Committee Member:
Technician Certification 2006-2009
Reference Book Author: 4th & 5th Editions
Timmler Award:
2006
Carpenter Award:
2009
Wright Award:
2003
School Instructor:
2007-current
:DOWHU3HWW\'LUHFWRU
Atlantic Power Solutions, Siler City, NC
Director:
Committee Officer:
2013-2015
Green Committee 2011
/DQQ\6ODWHU²'LUHFWRU
GFS Corp., Weston, FL
Director:
Committee Chair:
Committee Officer:
2013-2015
2010-2012
International Trade 2009-2012
.\OH7LQJOH²'LUHFWRU
John Deere Power Systems, Waterloo, IA
Director:
Committee Chair:
Committee Officer:
Powerline • January/February 2013
www.EGSA.org
2012-2014
Market Trends 2011-current
Market Trends 2009-2011
25
WHO’S WATCHING
YOUR GENERATORS?
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With 24/7 Wireless Remote Monitoring From Anywhere
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knows what it takes to deliver the competitive edge year-after-year, day-after-day, second-after-second
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Company
n
26
www.EGSA.org
Powerline • January/February 2013
STRUCTURED GENERATOR MAINTENANCE
Structured Generator Maintenance:
The Key to Maximizing Useful Engine
Life and Minimizing Downtime
By Scott Spidle, VP, Rental and Service, Worldwide Power Products
C
“
atastrophic Failure” is a term most company executives
never want to utter (or read in a report). Yet, that outcome
is often what they and their personnel encourage by not performing appropriately timed and detailed generator maintenance. For
Worldwide Power Products (WPP)—a firm that rents, services
and sells generators—well-documented, best-practices generator maintenance is mission critical. As a result, we have developed a structured, detailed generator maintenance program to
ensure not a single maintenance item falls through the cracks.
In this article, we’ll share the strategies that helped us establish
this successful program.
More than the Occasional Check-Up
It’s a given that diesel generator sets require regular maintenance to provide reliable quality power for the longest possible
service life. Yet, we continue to be amazed at the number of
companies with whom we have contact whose personnel have
accidentally (or intentionally; usually to save budget) cut corners
or simply overlooked this critical maintenance.
Sometimes, an in-house technician lacks detailed knowledge
of generator maintenance requirements. Other times, a firm may
be trying to maximize production time by taking a generator
down for maintenance on a less-than-optimal schedule. Some
companies think if they don’t use their stand-by generator very
often, they only need to crank it up periodically and run it;
maybe change the oil; but do little else. No matter the reason,
generators don’t always get the attention they need. The result
can be failure of a generator that is costly to repair or replace, as
well as downtime that affects a company’s revenue steam.
Some companies look to official documents, such as those
provided by safety officials like the local Fire Marshall, for compliance guidance. Unfortunately, these documents are often
vague and easy to misconstrue.
For example, the Houston Fire Department Life Safety Bureau
Standard (HFD LSB) requires monthly, documented 30-minute
testing of stand-by generators with load of not less than 30% of
the nameplate kW rating of the electrical power system. The LSB
documentation also stipulates annual load tests be performed by
an “authorized generator service company” at 25% of nameplate
rating for 30 minutes, 50% of nameplate rating for 30 minutes
and, finally, 75% of nameplate rating for one hour. The load tests
must include cold starts.
These requirements, in addition to “routine monthly testing
and maintenance in accordance with manufacturer’s guidelines
and NFPA 110” represent the maintenance required for compliance. While these guidelines are minimally sufficient in theory,
the lack of detail regarding execution can cause confusion and
possible omission.
Powerline • January/February 2013
Add to this the need to integrate city, county and state electrical and mechanical codes, manufacturer’s recommendations,
and NFPA 110 requirements (which have been updated for
2013) and the maintenance picture can become overwhelming
for many firms. Finally, some of the “best practices” maintenance inspections we recommend aren’t detailed in any of these
documents—if they are mentioned, at all.
Creating a Structure
To avoid any possible confusion or omissions regarding generator maintenance, companies should create a highly structured maintenance program. Two must-have features of such
a program, in our view, are computerized maintenance management systems (CMMS) and detailed maintenance checklists
and worksheets. We also recommend a formal auditing process
(preferably, built into the CMMS) to ensure compliance.
This may sound like overkill for firms with only one genset,
but consider the alternative. Some maintenance routines, if
overlooked, don’t always raise a red flag that will prompt you
to make adjustments right away. For example, some will not
prevent a generator from starting but instead will rapidly accelerate deterioration. (More about this in Commonly Overlooked
Preventive Measures on page 30).
A few months or even a year down the road when the generator fails unexpectedly—usually when it is needed most—the
damage will have been done. Repairing the generator may cost
thousands, if not tens of thousands, of unbudgeted dollars. In
addition to the repair cost, the downtime will result in lost revenue since the business owner cannot operate his or her business.
If the business had implemented a structured maintenance
program, not only would it have avoided damage from deferred
maintenance, but it also would have been alerted to possible
failures during scheduled load tests, quarterly inspections or annual inspections when the generator wasn’t being relied upon.
If your company uses generators for client projects or mission-critical operations, best-practices generator maintenance
is even more important. If a generator fails unexpectedly, the
expense of contract delay fees or a lost contract, while considerable, is only the tip of the iceberg. The cost of lost customer
goodwill is incalculable.
Step One: Computerized Maintenance Management
CMMS is a foundation of good generator maintenance. Depending on your industry, you may already use a maintenance
management solution for other assets, such as heavy equipment
or fleet vehicles. (Note that CMMS solutions are also called
Enterprise Asset Management [EAM] or Computerized Maintenance Management Information System [CMMIS] solutions.)
www.EGSA.org
27
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28
www.EGSA.org
Powerline • January/February 2013
STRUCTURED GENERATOR MAINTENANCE
If you already use an asset management solution, it may be Furthermore, O&M manuals don’t always include the indisufficient to accommodate your needs. However, make sure it vidual components of each recommended operation, just as an
offers the flexibility and breadth to effectively support your gen- automobile manual says “oil change” but doesn’t remind you to
erator maintenance program. (If you are still
check for leaks at the same time.
using Excel spreadsheets or other outdated
Detailed worksheets are important for
technology to track assets and their maintemore than inspection and testing thoroughnance, I encourage you to bring your soluness, or even for compliance purposes. They
tion up to date as soon as possible.)
also provide an opportunity to record key
WPP found a practical solution in SaaSmeasurements. Once these are loaded into
Maint (www.saasmaint.com) a cloud-based
the CMMS, it’s easy to compare results from
CMMS solution that integrates with Salesone maintenance service to the next. Exforce. The Salesforce integration offers our
treme variations likely indicate faulty persales people real-time visibility into the staformance of the unit. This gives you the optus of our sale and rental equipment, which
portunity to pinpoint impending problems
is a valuable benefit for us. For those who
before they accelerate to the point of unnecuse generators but don’t sell or rent them,
essarily expensive repairs or, in the worst
that particular feature won’t be as imporcase, generator failure.
tant.
Maintenance Reports: Years of experiHowever, some features to look for in a
ence have enabled WPP to develop a comCMMS solution for your generator (and othprehensive, 82-point Maintenance Service
er equipment or facilities) include:
Report (Figure 1) that covers all the best• Flexible scheduling models (e.g. Figure 1: 82-pt Maintenance Service Report practices steps for generator inspection and
calendar-based, meter-based or
maintenance service. These run the gamut
custom)
from checking the lubrication, air filtration and engine exhaust
• Automated generation of reminders and warning alerts systems to checking the wiring connections of the transfer
on a repeating or custom basis
switch, to determining the amount of diesel fuel in the fuel tank
• Visibility of and reporting on work-order history by vari- and whether or not water is present.
ous criteria
This checklist specifies important measurements and pro• Maintenance delinquency tracking and reporting
vides an area for technicians to record data from the current
• Reusable work order models (to define and store com- inspection. It also has an area for the technician to list parts
mon and recurring parts, labor and detailed work in- (quantity, part number and description) installed during the
structions)
session. Checking for worn or improperly operating parts is a
• Warranty reminders
critical step in proactive maintenance. Finally, the technician
If your solution is cloud-based, you’ll also be able to access must sign and date the report and provide his name for qualityyour records and perform maintenance in the event of a power control monitoring purposes.
outage or other emergency, provided
you can access the Internet.
Load Test Reports: Periodic load
testing (a separate operation from general maintenance) presents another
Step Two: Worksheets and Data
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opportunity to monitor and record
Collection
a pool of data and then transfer it to
Although computerized asset mainthe CMMS solution for analysis and
tenance management is an important
reporting. Figure 2 shows a report for
innovation, nothing can replace good
a load test performed by WPP techniold-fashioned thoroughness. Creatcians.
ing inspection/maintenance/testing
Note that it records far more than
checklists and worksheets, whether
the time and percentage of load under
they are paper-based or electronic (or
which the generator ran for a particuboth) is an excellent way to ensure
lar period. Here, the technicians renothing is overlooked.
cord such variables as oil, coolant and
To create your worksheets, a good
Figure 2: Load Test Report
fuel (start and end) levels, volt meter
start is the manufacturer’s O&M manual, which should include a maintenance interval checklist and and amp recordings, oil pressure, water temperature and more.
other recommendations. However, O&M recommendations are
often based on “average” usage. In demanding environments, Record Maintenance and Auditing
maintenance frequency will necessarily be higher. For example,
A CMMS system and its corresponding checklists/workgenerators for prime or continuous use in marine environments sheets are only as good as the people who maintain them. Conshould be maintained every 250 hours—that’s every 10 days. sequently, you’ll want to designate specific members of your
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Continued on page 32
Powerline • January/February 2013
www.EGSA.org
29
STRUCTURED GENERATOR MAINTENANCE
Commonly Overlooked Preventive Maintenance Measures
S
hort of industrial sabotage, no one intentionally, completely overlooks generator maintenance, but many companies have misconceptions about how often and how thoroughly they need to perform tests. The worst-case scenario for generator maintenance I
have seen was a customer that tested a standby generator every five years. Needless to say, everything was wrong with that generator.
This is an extreme example, but every day, we see companies whose inadequate generator maintenance has caused problems. The
issue might be a back-up generator under a building or in a remote place that wasn’t physically inspected closely or often enough.
Or, perhaps maintenance on a daily-use generator was deferred an extra week for some reason; then forgotten. Employee turnover;
budget cuts that necessitate postponing service; any number of reasons can derail all or a portion of planned generator maintenance.
Following are some procedures that many
companies either misunderstand or fail to perform.
•
Incorrect maintenance intervals: This is a common problem,
across the board, among firms with generators. Many simply
don’t follow the manufacturers’ recommendations. Others fail
to time intervals appropriately.
Battery Testing: Many firms check cranking batteries (like
Specific examples include:
•
•
Fuel Analysis: If water is present in a tank, it’s not
enough to siphon off the water. Operators should test
fuel samples for the presence of algae, which builds up
when water sits in a tank. Algae can clog a fuel filter
and, if it continues down the line, destroy a fuel pump,
as well.
Standby generators: Many firms assume that infrequent use means infrequent problems. Standard maintenance (including changing oil and oil filters) should be
performed on standby generators based on the calendar,
not on hours of use (with quarterly inspections and annual replacement of oil and filters, load tests and fuel
filtering.) Once a week, operators should check fuel for
the presence of water and contaminants (see below) and
physically inspect the unit to ensure corrosion, vermin
and other destructive influences haven’t compromised
the genset. If everything checks out, they should start
the generator and run it for 15 minutes. (If problems are
detected, they should be resolved, first.)
Dusty environments: Dust is very damaging to engines and generators. Generators in dusty environments
should be checked daily or as recommended by the
manufacturer.
they check everything else) by seeing if the generator cranks
and runs for 15 minutes. Using a refractometer during maintenance testing gives a much better indication of battery condition and how the battery will perform under heavy load
over a period of time. A load test should also be performed by
cranking the engine and measuring the voltage drop across
the battery. Voltage should not drop below 75% of the system
voltage during cranking.
Oil Analysis: Oil analysis can determine if your oil is doing its
job of protecting the engine. There are four types of Analysis.
•
•
•
•
Wear Rate monitors and tracks metal wear particles,
contaminants and oil additive package elements.
Oil Condition compares used oil to new oil to see if it is
providing adequate lubrication and protection.
Oil Cleanliness determines if abrasive contaminants are
causing accelerated wear.
Additional Tests detect water, glycol or fuel in oil.
Oil Analysis at quarterly intervals detects potential problems
of an engine, and when it is even slightly contaminated problems early, reduces repair costs and lessens the impact of downtime.
are sure to arise.
• Monthly “dipstick checks”: Water—and the algae it Annual Load Tests with Full Reports: Annual load tests are
supports—are very damaging to engines. We recom- required in many cities and states by Fire Marshalls and
mend monthly checks with a product called Color Cut, other safety officials as well as NFPA 99, NFPA 110 and
a dipstick-style product that enables a quick check for Joint Commission Standards. We often see companies that
the presence of water. It’s also important to check fuel don’t perform them. Testing the reliability of your generator
levels. The lower the level, the greater the chance of con- by running it for 15 minutes periodically is like testing your
densation, which can accumulate quickly, especially in car by driving it to the grocery store once a week. There’s no
outdoor environments. Topping off your tanks should guarantee it will perform for long periods under continual use.
If your generator is going to fail under load, it will do so during
be done at least quarterly during inspection.
• Fuel Checks with Every Refuel: Operators should also the annual load test, averting failure during an emergency
check for the presence of water before and after every fuel when the unit is needed most.
Lack of or Inadequate Fuel Maintenance: Fuel is the lifeblood
refill. Unscrupulous fuel delivery operators have been
known to sell contaminated fuel. If any water is present
or introduced, fuel refills can stir up the water and blend
it in with the fuel. The engine may still run, but after
shutdown, the water will return to the bottom of the
tank, encouraging algae growth and causing deterioration. Diesel fuel contains no rust inhibitors, so you can
imagine the damage that can be done over time.
30
There are any number of seemingly minor routines that
companies don’t know (or don’t know how) to perform, from
checking for pinhole leaks to load-testing automatic transfer
switches and other electrical connections. Space limits us from
providing any more examples; the ones provided here should
sufficiently illustrate the importance of detailed, structured
generator maintenance.
www.EGSA.org
Powerline • January/February 2013
NEW EGSA MEMBERS
MF=Manufacturer DD=Distributor/Dealer CI=Contractor/Integrator MR=Manufacturers Rep
EM=Energy Management Co. AA=Trade Publication AB=Trade Association AC=Engineer
AD=End-User AE=Service AG=Educational Institution AR=Retiree AF=Student
BGR Radiator. . . . . . . . . . . . . . . . . . . . . . . . . .AE
Plainfield, CT
Mary Jane Burke, President
BGR Radiator supplies engineered, custom and
standard (new and remanufactured) products: radiators, (generator, commercial & industrial applications), remote radiator packages, charge air coolers,
oil & after coolers. On-site services for generator
radiators, construction & manufacturing equipment, marine vessels, after coolers & any other heat
exchangers.
Carolina Generator Specialists, LLC. . . . . . . DD
Cove City, NC
Daniel Reese, Jr., Service Manager
Carolina Generator Specialists sells generators,
transfer switches and repair parts. We are a Generac, Winco/Winpower & Gillette Generators dealer.
We provide 24 hour service and repair of all makes
and models of generators & transfer switches. We
provide scheduled preventive maintenance services,
on-site load testing, fluid analysis, training & other
generator related services.
Diesel Electric . . . . . . . . . . . . . . . . . . . . . . . . . CI
Chase, KS
Gary Jones, Owner
Generator maintenance and support services including installation, training, rebuild, used equipment sales. All brands serviced. Lister parts and
Lister Petter engines in Kansas and Alaska.
Gen-Tech, Inc. . . . . . . . . . . . . . . . . . . . . . . . . MF
Gainsville, GA
Darren Queen, President
O.E.M. Manufacture Generators, Refurbish Gensets
and service.
IAP Worldwide Services . . . . . . . . . . . . . . . . AD
Dalzell, SC
William Solanes, Senior Power System Engineer
IAP Worldwide Services is a Government Contractor that provides Modular, Semi Permanent and
Permanent Power Plants throughout the world primarily supporting U S Military Operations.
Mets Energy S.A.L. . . . . . . . . . . . . . . . . . . . MF
Beirut, Lebanon
Nasser Ghandour, Managing Director
Mets Energy S.A.L. generating and providing
power solutions, specialized in Perkins, Cummins,
VM, Lister & MWM and that from 5 to 3000KVA
along with power stations starting from 5MW, with
soundproof canopies (65275/1 meter) and control
panel includes electrical boards. PowerMet International Network is operational in more than 15
branches in Africa and Asia.
Unlimited Electrical Contracting, Inc. . . . . . . CI
Beford, VA
Walter Dyba
Unlimited Electrical Contracting, Inc. installs commercial and residential generator systems.
! !
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Powerline • January/February 2013
www.EGSA.org
31
STRUCTURED GENERATOR MAINTENANCE
Continued from page 29
expense and disruption of unplanned downtime, which is for
many firms the point of a generator, in the first place.
If the information shared in this article is daunting, you
might be a candidate for outsourced maintenance service.
Smaller firms frequently find that the best way to ensure professionalism and thoroughness is by hiring specialized experts
to handle generator testing and maintenance. Options abound,
from manufacturer-sponsored maintenance programs to thirdparty providers such as WPP.
No matter what you decide, don’t defer creating or finding an appropriately detailed and well-documented generator maintenance
program. The worst time to realize your maintenance routines are
inadequate is when the generator fails you at a critical time. ■
Figures 3 & 4:
Work Order Report and a
Work Order listing screen
staff—whether they are
technicians, service associates or others—to
transfer the details of
each completed maintenance activity to the
CMMS database.
Some CMMS solutions support data capture at the maintenance site via an iPad or other tablet computer,
from which it is uploaded to the CMMS. This is a sophisticated
approach that can streamline the maintenance process, reduce
errors and eliminate multiple entry points. However, if you have
only a few units to care for, old-fashioned paper forms may be
the way to go. Once the information is loaded to the CMMS
system, companies can generate reports and analyses (these vary
with the chosen solution) for comparison and compliance purposes. Figures 3 and 4 show a page from a Work Order Report
and a Work Order listing screen, respectively, from SaaSMaint.
Auditing can often be performed by the CMMS solution directly, with alerts being generated if, for example, some issue
causes a maintenance service to be interrupted or terminated
prematurely. Similarly, the CMMS solution will report on delinquent maintenance activities until they are marked complete.
About the Author
Scott Spidle oversees Worldwide Power Products’ rental fleet
and the service team that supports it. With more than 18 years of
experience in operations and management, Spidle has completed
numerous projects where he successfully developed and implemented operating procedures. Recognized by Forbes Magazine
in 2011 as one of America’s most promising companies, Worldwide Power Products specializes in power generation equipment
including new and used engines and generator sets. For more information, visit www.wpowerproducts.com.
Worldwide Power Products Sales Engineer Ron Bernucho, Service
Manager John Agnes, Lead Service Technician James Armstrong and
Service Technician Robert Germany also contributed to this article.
Final Thoughts
Developing a robust, sufficiently documented generator
maintenance strategy and program takes time and effort on the
front end. However, the rewards you reap will more than make
up for the expense. Properly maintained generators last longer
and operate more efficiently, optimizing generator life and reducing overall life-cycle cost.
Furthermore, with the program in place, you can proactively
schedule maintenance events to minimize labor and overhead expense. You’ll also be ready to respond nimbly and confidently if
a special project necessitates an unexpected scheduling change.
Over time, you’ll be able to see if these expensive assets are
providing the reliability levels claimed by the manufacturer, and
if you decide to sell a generator, your documentation will garner you the highest possible price. Finally, you’ll minimize the
32
www.EGSA.org
Powerline • January/February 2013
Application for Membership
ELECTRICAL GENERATING SYSTEMS ASSOCIATION
1650 South Dixie Highway, Suite 400, Boca Raton, FL 33432 • 561-750-5575 • FAX 561-395-8557
E-Mail: [email protected] • World Wide Web: www.EGSA.org
Under the leadership of its Board of Directors and operating through its various committees and staff, EGSA strives to educate,
provide networking opportunities and share relevant knowledge and trends with industry professionals including manufacturers,
distributor/dealers, engineers, manufacturer representatives, contractor/integrators and others serving On-Site Power consumers.
1. Contact Information
Please type or print all information in upper and lower case (NOT ALL CAPS!)
Company _________________________________________________________________________________________________________________________________
Address __________________________________________________________________________________________________________________________________
City _________________________________________________________________State/Province ________________________________________________________
Zip/Postal Code ______________________________________________________Country _____________________________________________________________
Phone _______________________________________________________________FAX _________________________________________________________________
Official Representative _________________________________________________Title _________________________________________________________________
Representative’s E-Mail ________________________________________________Company’s Web Address _______________________________________________
How did you hear about EGSA?
Why are you joining EGSA?
❏ Web site
❏ Powerline magazine
❏ Certification Program
2. Member Classification
❏ Colleague ❏ POWER-GEN
❏ Other _____________________________________
❏ CEU Program ❏ Power Schools ❏ Buying Guide Listing ❏ Other _______________________
Read the Membership classifications below and check the box that describes your firm’s classification.
I. FULL MEMBERSHIP
II. ASSOCIATE REGULAR MEMBERSHIP
❏ MF Manufacturer Membership
Any individual, sole proprietor, partnership or corporation seeking membership must
apply for a Full Membership as a manufacturer if they meet one or more of the following
criteria:
1. They manufacture prime movers for power generation.
2. They manufacture generators or other power conversion devices producing electricity.
3. They manufacture switchgear or electrical control devices.
4. They manufacture or assemble generator sets, UPS systems, solar power, hydropower,
geothermal, or any other power production or conversion system including related
components or accessories for national or regional distribution.
5. They are a wholly owned subsidiary of a firm that qualifies under rules one through
four.
❏ AA Trade Publication Membership
Any trade publication dealing with the electrical generating systems industry
or its suppliers may apply for Associate Membership–Trade Publications.
❏ DD Distributor/Dealer Membership
Any individual, sole proprietor, partnership or corporation actively engaged as a distributor
or dealer for products listed under Manufacturer Membership may apply for Full Membership as a Distributor/Dealer. If an organization qualifies under Manufacturer Membership,
it is not qualified under this section.
❏ CI
Contractor/Integrator Membership
Any individual, sole proprietor, partnership or corporation actively engaged as a Contractor
or Equipment Integrator of products listed under Manufacturer Membership, not bound by
brand, geographic territory or contractually obligated as a Distributor/Dealer of a specific
product. These firms typically purchase products from a Distributor/Dealer, Manufacturer
or Retailer, adding value through installation, product knowledge, relationships, unique
services, etc., and then re-sell the resulting product to an end-user.
❏ MR Manufacturer’s Representative Membership
Any individual, sole proprietor, partnership or corporation actively engaged in the representation of products listed under Manufacturer Membership may apply for Full Membership as a Manufacturer’s Representative. If an organization qualifies under Manufacturer
Membership, it is not qualified under this section.
❏ EM Energy Management Company Membership
Any individual, sole proprietor, partnership or corporation engaged in energy management, including Energy Service Companies (ESCOs), Independent Power Producers (IPPs),
Integrators, Aggregators, and other similar enterprises may apply for Full Membership as
an Energy Management Company.
❏
Associate Full Membership (mark appropriate category at right)
Any individual, sole proprietor, academic institution, student, partnership or corporation
meeting the requirements of Associate Regular Membership may apply for Full Membership at their option to enjoy the privileges of Full Membership, including the rights to vote
and to serve on EGSA’s Board of Directors. Initiation fees and annual dues will be assessed
at the existing non-manufacturer Full Member rates.
❏ AB Trade Association Membership
Any trade association made up of individual or company members sharing a common interest in the electrical generating systems industry may
apply for Associate Membership–Allied Associations.
❏ AC Engineer Membership
Any consulting or specifying engineer may apply for Associate Membership–Engineer. Membership may either be held in the employer’s name
or individual’s name under this classification. Individuals whose employer
qualify as a Full Member, as described in the Full Membership section, do
not qualify for this category.
❏ AD End-User Membership
Any individual employee of a company who owns or operates electrical
generating equipment and/or related switchgear or components, whose
responsibility to his employer includes planning, design, installation,
supervision, or service of such equipment may apply for Associate Membership–User. Membership may either be held in the employer’s name
or individual’s name under this classification. Individuals whose employer
qualify as a Full Member, as described in the Full Membership section, do
not qualify for this category.
❏ AE
Service Membership
Any individual, organization or academic institution that offers services
such as research, testing or repair to the electrical generating systems
industry may apply for Associate Membership–Services. Membership
may either be held in the individual’s name or the organization’s name
under this classification. Individual companies whose employer or parent
organization qualifies as a Full Member, as described in the Full Membership section, do not qualify for this category.
❏ AG Educational Institution Membership
Any postsecondary vocational-technical school or college offering on-site
power generation-related instruction may apply for Associate Membership–Education Institution.
❏ AR Retiree Membership
Any individual who retires from a member company may apply for Associate Membership–Retired. This classification does not apply to any
individual who is employed more than 20 hours per week.
❏ AF
Student Membership
Any individual currently enrolled at an academic institution may apply
for Associate Membership–Student.
Application for Membership – page 2
Dues Schedule (Use for Section 3)
Annual Dues
Initiation Fee
TOTAL
Manufacturer ...................................................... $870 ........................... $200 .........................$870
Distributor/Dealer ............................................... $300 ........................... $100 .........................$300
Contractor/Integrator ......................................... $300 ........................... $100 .........................$300
Manufacturer’s Rep ............................................. $300 ........................... $100 .........................$300
Full Associate Member ........................................ $300 ........................... $100 .........................$300
Energy Management Companies ........................ $210 ........................... $100 .........................$210
Regular Associate Member .................................. $210 ........................... $100 .........................$210
Retiree Member ....................................Complimentary ............................... $0 .............................$0
Student Member ..................................Complimentary ............................... $0 .............................$0
Initiation
Fee Waived
Through
2/28/2013
NOTE: A FULL 12-MONTH DUES PAYMENT MUST BE RECEIVED WITH THIS APPLICATION. The Association’s Membership Year is January 1
through December 31. Dues payments that extend beyond the first Membership Year will be applied to the second year’s dues.
FULL PAYMENT MUST BE RECEIVED WITH APPLICATION.
3.
Membership Dues (Please fill in the appropriate TOTAL
amount from the above dues schedule.)
4. Payment Method (Payable in US$ drawn on U.S. bank,
U.S. Money Order, or American Express)
$___________
❏ Check # ______________
Membership Plaque (optional)**
$___________
49.95**
❏ Money Order
On-Site Power Reference Book (optional)**
$___________
125.00**
❏ Mastercard
Membership Dues
Florida Residents: Add 6% Sales Tax to ** items
❏ Visa
Amount Due
$ ____________
❏ American Express
$___________
Card # _______________________________ Exp. Date _______
Continental US Residents add $5 shipping/handing to**items. $___________
Non Continental US Residents should call EGSA
TOTAL $___________
Headquarters for shipping charges for **items.
Signature: _____________________________________________
Print Name: ___________________________________________
5.
Products/Services Please describe the nature of your business (50 words or less, NOT ALL CAPS). If you are a Manufacturer’s Representative or
Distributor/Dealer, please indicate which manufacturers you represent and/or distribute for; if you are a student, please provide the name and location of your
school, your major and your anticipated graduation date:
Do you buy AND sell equipment? ❏ Yes ❏ No
Do you manufacture packaged equipment? ❏ Yes ❏ No
Enter codes here:
Available Codes:
01 ---Batteries/Battery Chargers
02 ---Control/Annunciator Systems
29 ---Education
30 ---Emission Control Equipment
04 ---Enclosures, Generator Set
05 ---Engines, Diesel or Gas
06 ---Engines, Gas Turbine
07 ---Engine Starters/Starting Aids
08 ---Filters, Lube Oil, Fuel or Air
28 ---Fuel Cells
03 ---Fuel Tanks and Fuel Storage Systems
09 ---Generator Laminations
10 ---Generator Sets
11 ---Generators/Alternators
12 ---Governors
13 ---Heat Recovery Systems
14 ---Instruments and controls, including meters,
gauges, relays, contactors, or switches
15 ---Load Banks
16 ---Motor Generator Sets
17 ---Radiator/Heat Exchangers
18 ---Relays, Protective or Synchronizing
19 ---Silencers/Exhaust Systems/Noise Abatement
20 ---Solenoids
21 ---Swtichgear and Transfer Switches (Automatic or Manual), Bypass Isolation Switches,
and/or Switchgear Panels
22 ---Trailers, Generator Set
23 ---Transformers
24 ---Uninterruptible Power Supplies
25 ---Vibration Isolators
26 ---Voltage Regulators
27 ---Wiring Devices or Receptacles
Products sold: __________________
_________________________________
Products rented: _______________
_________________________________
Products serviced: ______________
_________________________________
6. Sponsor(s): A”Sponsor” is an EGSA Member who interested you in filling out this application. It is not mandatory that you have a sponsor for the
Board to act favorably on this application; however, if a Member recommended that you consider membership, we request that individual’s name and company name for our records.
Sponsor Name ______________________________________________Company Name _______________________________________________________________
7. Official Representative’s Authorization
Signature ____________________________________________________________________________________Date ________________________________________
34
www.EGSA.org
Powerline • January/February 2013
CASE STUDY
Off-Grid Installation
on Historical Island
in the Florida Keys
5 Acre Island Realizes Phase I of
Solar Development; Solar Replaces
Diesel-Generator for Clean Energy
Photo © Copyright Andy Newman
MAGE SOLAR and SALT Service Inc. completed a 24 kW PV-system
with battery backup on a historical island in the idyllic Florida Keys.
P
igeon Key is located between Key West and Key Largo and is
well known as a paradise for snorkelers, with its pristine turquoise waters and fascinating sea life. In sight of US Highway 1,
it is accessible only by waterway or through a 2.2 mile pedestrian
bridge. Without any connection to the power grid, the island—
like many off-grid locations in the Keys—has been dependent
on diesel generators for electricity. The fuel for these generators
typically had to be transported by ferry from the mainland, which
had been not only a rather expensive, but also extremely risky
transport environmentally in the delicate ecosystem of the Keys.
Within this sensitive environment, the Pigeon Key Foundation operates a Marine Science Center for children as well as
adults and a museum detailing the island’s history. Seven of the
island’s twelve buildings are on the national register of historic
places and a reminder of the time the island served as camp for
up to 400 railroad workers in the beginning of the 20th century. Millionaire entrepreneur Henry Flagler invested a fortune
in building the Overseas Railway connecting the southern tip
of the Florida’s mainland to Key West, an undertaking many of
his contemporaries deemed impossible and that was also admiringly dubbed “8th Wonder of the World” after its completion in
1912. Now the island is home to yet another innovative development: the Key’s very first solar array on historical grounds.
“The installation of solar power was a natural choice,” said
Pigeon Key Foundation Chairman, Jason Koler. “The diesel system, while revolutionary when it was installed, became an increasing environmental and financial liability. Our mission is to
protect our natural resources and with this new power source,
we will continue to inspire a new generation of environmental
stewards.”
The solar panels provide enough electricity to run the museum, the marine center, and living quarters of the three full-time
staff members living on the island at this time of year. Only in
the summer season when there are a lot of visitors on the island
and air conditioning is in full use, will a back-up diesel generator have to supply additional power. Limiting the generator’s
Powerline • January/February 2013
use will save the Foundation about 6,000 to 8,000 gallons of
diesel fuel annually. The transportation of the fuel and the operation and maintenance of the generators have been by far the
highest cost factor in the Foundation’s budget, weighing in at
about $80,000 per year. Although the current system is already
slated to eliminate 61 tons of carbon emissions annually (the
equivalent of planting 1419 seedlings growing for 10 years), the
Foundation is planning on doubling the size of the solar array so
the island can be solar powered 100% at all times.
Solar photovoltaic systems, like the 24 kW solar array on
Pigeon Key, are a highly efficient way of harnessing the sun’s
energy and converting them into electricity for homes, schools,
factories and businesses or, as in this case, an entire island. Besides being 100% clean and emission free, solar PV systems play
a big role in reducing the carbon footprint. Another benefit of
solar is the fact that there are not moving parts in solar arrays
that they are virtually maintenance-free. The solar system installed on the island is guaranteed to still produce 80% of its
original name plate power after 30 years and is therefore one of
the highest rated systems on the market.
SALT Service Inc. is a Marathon, FL, based solar integrator
who designed, developed and executed the demanding installation of the 24 kW array. All 96 of the high-yielding 250 Wp
MAGE POWERTEC PLUS monocrystalline PV-modules had to
be transported by boat to the island before they could be mounted onto a custom-built aluminum frame designed to withstand
180 mph wind loads.
The 1,700 sq. ft. canopy will serve as a picnic or meeting area
for the thousands of visitors who can now enjoy the stunning
setting of the island in the shade and the shelter of the array.
An additional environmental benefit of the installation is that a
special silicone seal was used to fill in the space between each
panel and the run-off rain water can be reused.
In addition to the challenges of being in a flood and hurricane zone, limited to ferry access for construction, this project required coordination between the Pigeon Key Foundation,
Monroe County Board of Commissioners and Building Permit
personnel, SALT Service, Inc., The Tourist Development Council and the Historical Preservation Committee in addition to
MAGE SOLAR and other solar product providers and specialty
www.EGSA.org
35
Photo © Copyright SALT Service Inc.
CASE STUDY
contractors. The success of this project is a great tribute to the
ability of all these parties to work together during this year-anda-half long execution period in harmony.
SALT Service, Inc. President, Chuck Meier, states “SALT is
honored to have played a key role in this world class installation
that will provide functional
and educational benefits
for many years. It was very
rewarding to observe the
expression on the faces of
those who have been operating and maintaining the
generators for years when
the solar was turned on
and the generator turned
off. Everyone enjoyed the overwhelming ‘sound of silence’.”
It is not a coincidence that 50% of the project costs were
covered by a grant of the Tourist Development Committee,
who take the preservation of one of the world’s most unique
and beautiful ecosystems rather seriously. Benefitting from the
completely quiet and clean energy system are not only the staff
(three are full-time residents of the island) and visitors, but also
the rather frequent film crews who are using the island as an
Phoenix Products
exotic backdrop for films and fashion shoots. Eliminating the
background noise from generators into consideration is likely to
attract even more projects from around the world. Last but certainly not least, the island’s wildlife is also profiting from the renewable energy system: as the threat of a fuel spill during transport or operation has been
nearly eliminated, the savings in fuel costs allow the
Marine Science Center to
focus funds on the preservation and welfare of the
spectacular flora and fauna.
M AGE SOL AR’s CEO
and President Joe Thomas
Photo © Copyright Andrew Beisel is equally excited: “Pigeon
Key is a place of such breathtaking beauty and we couldn’t be
more pleased about the Foundation’s decision to go solar. To
realize this project was the right choice from an environmental standpoint but also critical in the continued success of the
island as a prime tourist destination in one of the world’s most
pristine ecosystems. Our thanks and heartfelt congratulations
go out to both partners, the Pigeon Key Foundation as well as
SALT Service Inc. for a job most wonderfully done.” ■
Your Premier Manufacturer of
Generator Enclosures and Base Tanks
High Velocity Hurricane Zone (HVHZ) Enclosures
s &LORIDA"UILDING#ODE0$-
s -IAMI$ADE./!
#ALIFORNIA/3(0$0REAPPROVED$AY4ANKS
s TO'ALLON#APACITY/30
904-354-1858
$%3)'.s-!.5&!#452%s).34!,,!4)/.3500/24
[email protected]
www.phoenixprods.com
Manufacturing facilities in Jacksonville, FL and Oakdale, CA
36
www.EGSA.org
Powerline • January/February 2013
MEMBER PROFILE: SENS
SENS
Another in Our Series of EGSA Member Company Profiles
B
attery industry veteran1 and M.I.T. graduate Herb Kaewert founded
SENS in 1971 to address the serious shortcomings of available
industrial-grade battery charging technology. SENS brought two
technologies in particular into wide use: automatic boost charging
and battery temperature compensation. These features substantially
batteries,
iimproved
d the
h reliability
li bili and
d life
lif off stationary
i
b
i making
ki applications depending on batteries more dependable.
SENS technology was a particularly good fit for emergency
generator starting because these sites were unattended and
frequently not climate controlled. Increased battery reliability
at these sites directly translated to fewer failed genset starts.
Through a network of manufacturer’s representatives the company won acceptance at critical facilities including telephone
switching centers, military and government installations, water
treatment sites and hospitals.
Passing the Baton; Expansion and Operational Change
To accommodate needs for expansion, Herb and his son Bill
moved SENS from its roots in California to Longmont, CO in
1992 where Bill took over day-to-day operations of the company.
Bill brought with him the conviction that, in addition to seeking
new markets and customers, a successful company succeeds by
listening to the needs of existing customers. Bill believed that a
new operational approach called Lean Manufacturing was required to achieve higher customer satisfaction and stay ahead
of increasing market demands for short lead-time shipments,
higher quality and lower prices.
Pioneered by Toyota Motor Company, Lean dramatically
improves quality, shipment speed and asset utilization. Just as
important, Lean places authority and responsibility for continuing improvements on all company employees. Although it took
nearly a decade to implement, Lean has paid off for SENS and its
customers. Benefits include consistently fast shipments, higher
quality, higher customer satisfaction, better vendor relations and
increased flexibility to change production rates.
Kaewert acted on his conviction that high quality pays significant benefits to both customer and producer, and in 1996
SENS became an early adopter of the ISO 9001 quality management system. The customer relations benefits of high quality are
www.sens-usa.com
Battery industry veteran Herb Kaewert founded Stored Energy
Systems (SENS) in 1971. The company was initially located in
the heart of Silicon Valley, amidst a vibrant high technology
culture.
Herb and his son Bill moved the company to its current
location in Longmont, CO in 1992 to accommodate the needs
for expansion. There, Bill took over day-to-day operations of
the company.
Since 1992, the company has expanded nearly tenfold. It
has continued to innovate in product development along the
principles Herb established early on.
SENS is a leading, worldwide supplier of stationary battery
chargers, DC power systems and stationary batteries to
a variety of markets, including: engine starting, oil & gas
pipeline, electric utility, power generation, and process
manufacturing industries. SENS is the recipient of multiple
industry awards for product innovation. Its world class
LEAN production system provides customers with best-inclass quality and product delivery.
SENS
obvious. In a high velocity Lean environment, however, internal
quality must also be first-rate. Each company work center, from
Sales to Order Admin to Assembly, Test, Packout and Shipping
must deliver defect-free output to other internal customers for
the system to flow as intended. Today SENS reviews a large
number of both external and internal quality indicators each
month to provide early warning of potential problems. Ongoing quality initiatives include continuous stress-testing of current products, a comprehensive internal audit program, an Eight
Disciplines (8-D) corrective action system and regular reviews of
performance against company goals and objectives.
Independent sales organization Benroth-Nolty Inc. verified
that the SENS system delivers exceptional results. Co-owner
Tom Benroth reported that SENS surpasses both the service
levels and delivery performance of every manufacturer he has
represented over his 17 years in the manufacturer’s rep business.
1
Kaewert previously founded Alkaline Batteries Corporation (ALCAD), grew ALCAD to be one of the leading suppliers of Ni-Cd batteries in the U.S. and ultimately sold ALCAD to the Chloride Group (U.K.).
Powerline • January/February 2013
www.EGSA.org
37
MEMBER PROFILE: SENS
Co-owner Claude Nolty stated that, “We were initially skeptical of SENS’s delivery claims. But after we toured SENS’s lean
manufacturing operation and watched them deliver on time every time for years we now tell everyone how great SENS’s operations really are.” Also according to Nolty, “we have had near zero
field problems with SENS wonderfully designed NRG product,
and when there is a problem with anything, our customers are
impressed with SENS customer service.”
SENS Today
Today SENS is the leading supplier of high reliability battery chargers to the distributed generation industry and one of
the leading suppliers of DC power systems used to insure power across a wide variety of infrastructure applications including non-stop power for gas turbine power stations, oil and gas
pipelines, utility substations, transportation systems, and water
treatment facilities.
In the distributed generation industry, SENS’s most popular
products are its NRG engine start charger and the dual microprocessor EnerGenius IQ. Each of these products brought new
levels of performance, ease of use and reliability to genset customers, and are now widely specified. In 2009 both products
received the Consulting and Specifying Engineer “Gold” Product of the Year award. The EnerGenius IQ also received the prestigious Innova Award from Battery Power Products Magazine
in 2007 for best new technology. Both chargers were the first,
and still only, battery charger families to be certified to the IBC
2000-2009 and California OSHPD seismic standards.
SENS’s NRG has earned a reputation as the most rugged and
dependable engine-start charger ever built. Observed MTBF of
the NRG fleet is nearly 2 million hours. Not widely known is
that the NRG became the only approved engine start charger at
Minuteman III ICBM installations during a recent silo repowering project. To become approved, the charger was subjected to
rigorous Air Force testing for resistance to electromagnetic pulse
38
(EMP). Unmodified chargers performed far better than the test
experts predicted.
Expanding its product line significantly beyond high performance battery chargers, SENS has become a leader in DC systems that combine storage batteries, DC power distribution and
other system elements with SENS high performance chargers.
These systems deliver non-stop power to critical systems that
control essential infrastructure functions such as power generation & distribution, fuel pipelines, water treatment and high
value manufacturing.
Enabled by its technology advancement allowing storage batteries to be safely shipped installed in their final position, SENS
PowerCab DC system substantially improved customer quality,
predictability and cost by pre-packaging all system elements in
a single cabinet. Prior to PowerCab, DC systems shipped as individual components, requiring customer assembly on site. Today,
new PowerCab variants under development will bring to market
additional space utilization and energy efficiency. Power conversion efficiency, for example, will increase from below 90% to
nearly 95%, cutting waste heat from the power system by nearly
two-thirds. This enables control room packagers to cut size and
cost of air conditioners. End users benefit through reduced energy costs.
Company Purpose, Mission and Values
Developed by the company’s management team with input
from all staff, SENS mission and values statements direct all decisions the company makes, help resolve disputes and improve
collaboration. These are posted throughout SENS and are available on wallet-sized cards.
SENS’s purpose and mission statement is “Protecting critical infrastructure from shutdown due to power loss.” Kaewert
indicated that SENS’s staff recognizes the importance of this
work, and stressed that company staffers approach all customers
with the goal of minimizing the customer’s total costs. SENS’s
www.EGSA.org
Powerline • January/February 2013
MEMBER PROFILE: SENS
statement of values is, “Passion for excellence in a collaborative
environment.” To SENS, this means being innovative, treating
others with respect and integrity, teamwork, keeping commitments and making regular improvements.
Kaewert believes that these statements and the intent behind
them have helped coordinate activities and expectations, and
help the company resist being diverted by conflicting customer
demands into areas outside its core competence.
EGSA Connection
SENS’s leadership team believes strongly in contributing to our
communities, and SENS is a long time EGSA Member. Kaewert
teaches the EGSA class on electric starting systems, and authored
the Electric Starting Systems chapter of the upcoming Fifth Edition of the EGSA On-Site Power Generation: A Reference Book.
A number of company staff are regulars at the Spring and Fall
conferences for whom attending the EGSA events are important.
The opportunity meet industry peers strengthens relationships
and helps company staffers better understand and participate
in power generation industry trends. SENS’s EGSA members
expressed that this feeling of community is not limited to the
specific EGSA conferences or on-site power schools, but is apparent in the EGSA pavilion at the annual NFMT or Power-Gen
tradeshow.
A Distributed Generation Future
Kaewert takes his purpose and mission statement to heart. He
relates an “aha” moment several years ago not long after sharing
the company’s reworked mission statement. He gained appreciation of the large number of potential events that could prevent
SENS from succeeding in its goal of protecting critical equipment from shutdown due to power loss. SENS products rely on
short-term batteries to provide uninterrupted power. Power outages lasting longer than battery run time would cause failure.
So would longer term grid outages lasting longer than the fuel
capacity of gensets. Even longer term outages could hamper the
resupply of fuel and other supplies to keep gensets running.
After years of research including service with industry experts, Kaewert believes that the US power grid may be on borrowed time. He is not alone. A cross section of experts and the
Federal Energy Regulatory Commission (FERC) agree that natural and man-made threats such as solar storms and cyberattacks
could damage large portions of the grid for extended periods.
Aggravating the problem is power grid capacity utilization near
all-time highs, grid assets nearing or beyond their design life
and increasing variability of load caused by variable output of
alternative energy sources.
Kaewert believes that wide scale adoption of distributed generation – defined as any locally generated power including internal
combustion engines, gas turbines, solar, wind, biofuel, fuel cell
and prime movers not yet invented – would substantially reduce
the impact of future large-scale outages on lives and property.
There is growing evidence, some of it anecdotal from Superstorm
Sandy, that once a power outage region grows large enough, life
cannot be supported in regions furthest from and most difficult to
reach by recovery assets. In such regions, islands of locally generated power are essential to survival and recovery.
Powerline • January/February 2013
SENS LEAN PRODUCTION SYSTEM DELIVERS
“Lean” manufacturing improves customer satisfaction and
improves supplier results by systematically eliminating wasted
time, materials and money. Current SENS President Bill Kaewert believed from the time he joined the company that the
customer satisfaction benefits offered by Lean Manufacturing
technology were so compelling and hard enough to duplicate
that the technology should become one of the company’s competitive advantages. Simple in concept, implementing Lean
takes total organizational commitment and intense work sustained over many years.
SENS now operates an effective Lean manufacturing system that delivers cost-competitive products on time and with
industry-leading low rates of defect. SENS’s manufacturing
philosophy is to build each product to customer order. Once
scheduled, products are assembled, tested, packed and shipped
without interruption. Multiple assembly stations enable quality
to be “built in” rather than inspected in at the end of the line
as in traditional batch build systems. This cuts quality errors
by two-thirds and overhead costs by 90%.
Testimonial from long-time SENS representative Ron DeFries,
President of Power Equipment Group best sums up the customer
relations benefit of SENS management philosophy: “If we were forced
to cut back to three the number of lines we represent SENS would
absolutely be one of those three – even though they are one of our
lower dollar lines. That’s because SENS makes us look good. In contrast to other product lines we never have to expedite shipments,
have no need to explain late shipments and don’t need to deal with
field failures.”
The power grid is the most complicated machine ever invented. Each new technology attached introduces new failure modes.
Green energy sources can harm, rather than improve grid stability
because their output can be unpredictable. “Smart” grid controls
increase vulnerability to cyberattacks. Any system architecture
this complex is fundamentally flawed and within the next 100
years, the power grid as we know it might be obsolete. Locally
generated islands of electricity could increase resiliency of power
generation by reducing the impact of any one failure, and by cutting the geographic span of any one failure. Kaewert believes we
would be wise to start considering this future now before we are
faced with attempting to restart the grid after a really big disaster.
That’s a monumental task never before attempted.
A distributed energy future could involve large numbers of
gensets, along with gas turbines, solar panels, fuel cells (that
also deliver potable water), refrigerator-sized nuclear plants and
any other viable power generating technology. As a leader in
distributed energy thinking today, there is a tremendous opportunity for EGSA to expand. Kaewert believes that the organization may wish to embrace technologies in addition to RICE
and develop partnerships with other industry organizations to
maintain its leadership in what promises to be a very dynamic
future. ■
www.EGSA.org
39
THE POWER
TO USE
LESS
POWER
with HOTflow™
HOTflow™ engine heating technology reduces the energy
consumption of standby generators by an average of 55%
annually. By keeping standby generators in always ready condition,
HOTflow™ enables Emergency Power Systems to meet NFPA
start-up requirements while reducing energy use and lowering
maintenance costs. Discover how HOTflow™ technology gives the
standby generator sector the power to use less power.
www.hotstart.com
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www.EGSA.org
Powerline • January/February 2013
EGSA JOB BANK
USA Mid-Atlantic
(OHFWULF3RZHU*HQHUDWLRQ7HFKQLFLDQ
Carter Machinery Company, Inc.
Location: Chesapeake, VA
We have immediate openings for experienced EPG
Technicians. Candidates should possess:
•
3-5 years of EPG/electronics experience;
technical degree a plus
•
Ability to troubleshoot/repair all components of
back-up generators, both mechanical/electrical
•
Understanding of EPG distribution systems
(up to 3 phase/480 volts) automatic transfer
switches, UPS, switchgear operation
•
Ability to read technical drawings/schematics
•
Excellent customer service skills; ability to
multi-task under limited supervision
•
Good driv ing record; f lexibility to work
overtime as necessary
•
High school diploma/GED
To apply: Submit resume to www.cartermachinery.com/
careers
Application Deadline: 2013-02-28 00:00:00
2XWVLGH6DOHV3RZHU*HQHUDWLRQ
Cummins Atlantic LLC
Location: Richmond, VA
Sales management of power generation projects,
en s ur i ng t he product meet s t he c u stomer ’s
specifications.
•
Sell Commercial Power Generation equipment
•
Develop new prospects and maintain existing
accounts
•
Provide support and power system design
assistance to consulting engineers, contractors
and end-user customers
•
Manage sales process from start to finish,
ensurning projects are delivered on-time and at
estimated cost
For full job description, please visit:
http://www.cumminsatlantic.com/careers.htm
To apply: Email resume to reghan.shadday@cummins.
com or fax to (704) 504-4984
USA Midwest
,QGXVWULDO6DOHV0DQDJHU
Buckeye Power Sales
Location: Columbus, OH
Buckeye Power Sales, a Kohler generator distributor
since 1947,seeks a manager to lead an existing sales
team to greater success and position the company to
reach significant growth goals. Responsible for sales
strategies, plan design and implementation, analyzing
markets and competitors, hiring, managing and
coaching of staff, customer education, new business
development, maintaining relationships, monitoring
budgets and P&L. This position would not involve
any direct sales.
To apply: www.buckeyepowersales.com
Application Deadline: 2013-01-31 00:00:00
Powerline • January/February 2013
(*6$-RE%DQN*XLGHOLQHV
EGSA will advertise (free of charge) EGSA Member
company job openings in the Job Bank. Free use
of the Job Bank is strictly limited to companies
advertising for positions available within their
own firms. Companies who are not members of
EGSA and third-party employment service firms
who service our industry may utilize the Job Bank
for a $300 fee. Blind box ads using the EGSA Job
Bank address are available upon request; company
logos may be included for an additional fee. EGSA
reserves the right to refuse any advertisement it
deems inappropriate to the publication. To post an
EGSA Job Bank ad (limited to approximately 50
words) please visit www.EGSA.org/ Careers.aspx.
*HQHUDWRU6DOHV
Market Leader
Location: Minneapolis, MN
Our Company is a market leader in sales and
service of industrial equipment for over 50 years.
The role of Generator Sales is responsible for new
business development through outside sales efforts,
maintenance of existing accounts and continuous
promotion of products and services offered by the
Company. They are required to have 3-5 years of
experience in industrial engines and generators, a
strong customer relation background; along with a
proven sales track record.
To apply: [email protected]
3RZHU)LHOG6HUYLFH6XSHUYLVRU
Patten Industries
Location: Elmhurst, IL
POSITION SUMMARY: The role of the Field Service
Supervisor is to ensure customer satisfaction with
properly trained and safe working technicians as well
as lead and supervise office administration staff.
Qualified applicants, please apply through this link:
https://home.eease.adp.com/recruit/?id=2738601
To apply: https://home.eease.adp.com/
recruit/?id=2738601
(QJLQHHULQJDQG3URGXFW6XSSRUW6DOHV
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Patten Industries
Location: Elmhurst, IL
Please apply through this link:
https://home.eease.adp.com/recruit/?id=2785151
To apply: https://home.eease.adp.com/
recruit/?id=2785151
USA National
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ComAp LLC
Location: Roscoe, IL
ComAp LLC is actively seeking qualified Application
Service Engineers to support sales and service
through expert customer technical support utilizing
presentations, training, design, installation, and
commissioning. Candidates should possess:
•
B S D eg ree i n Mech a n ic a l or Elect r ic a l
Engineering or 5 years of experience
•
PLC or Microproce s sor ba sed control s,
software, and logic
•
Knowledge of reciprocating engines, generators,
pumps, compressors, or other industrial
equipment
•
SolidWorks or AutoCAD
•
Read and create wiring diagrams, schematics,
and mechanical drawings
To apply: send resume to [email protected]
www.EGSA.org
7HFKQFDO6XSSRUW(QJLQHHU
ComAp LLC
Location: Roscoe, IL
ComAp LLC is actively seeking qualified Technical
Support Engineers to support sales and service
t h rough e x per t c u stomer tech n ic a l suppor t
utilizing presentations, training, installation, and
commissioning.
Candidates should possess:
•
-A S Deg ree in Mech anical or Electr ical
Engineering or 2-5 years of experience
•
-PLC or Microprocessor based controls,
software, and logic
•
- K nowledge of rec ipro c at i ng eng i ne s,
generators, pumps, compressors, or other
industrial equipment
•
- Read and create wiring diagrams, schematics,
and mechanical drawings
To apply: Send resume to [email protected]
USA Northeast
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Kinsley Power Systems
Location: CT/NY
Kinsley Power Systems is looking for a Channel
Manager to oversee the overall business relationship
between Dealers & Kinsley. Key responsibilities will
be to provide leadership, direction, and support to
Dealers that will grow sales and a smooth customer
buy ing and ow nership ex per ience of Kohler
residential generators in the area codes of 203, 914,
845.
To apply: [email protected]
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Kinsley Power Systems
Location: Northeast
Kinsley Power Systems is seeking experienced
generator technicians throughout the Northeast (NY,
VT, CT, MA, PA, NJ). This position is responsible
for completing preventive maintenance, repairs and
service on standby power generation equipment.
Due to the nature of the service business Field
Service Technicians must reside within 25 miles of
the available territory.
EGSA Certified Technicians Preferred
To apply: [email protected]
'LUHFWRURI,QGXVWULDO6DOHV
Kinsley Power Systems
Location: Hartford/CT
Kinsley Power Systems is looking for a Director of
Industrial Sales. This position is a key contributor
to the continued growth of Kinsley Power Systems.
This high-visibility position requires the successful
candidate to create & implement a sales plan to
exceed budgeted revenue goals, and manage a staff
of inside sales, engineering/project management, and
outside sales to achieve more while further embracing
the Company’s core values.
To apply: [email protected]
%XVLQHVV'HYHORSPHQW0DQDJHU
Kinsley Power Systems
Location: NY/CT
Kinsley Power Systems is looking for a business
development associate to further develop our
Lower New York and Connecticut markets. This
position will focus on the sale of 3 phase industrial
applications starting from 40kW, including related
equipment (transfer switches, switchgear, etc).
Certified Techs:
To apply: [email protected]
41
EGSA JOB BANK
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Kinsley Power Systems
Location: Concord, NH
Kinsley is looking for an Aftermarket Sales Manager
that will be responsible for developing, growing and
managing the Company’s emergency power generator
service & maintenance sales business throughout
the Vermont, New Hampshire, Southern Maine and
Northern Massachusetts markets.
To apply: Interested candidates should forward their
resume to [email protected].
,QGXVWULDO6DOHV(QJLQHHU
Kinsley Power Systems
Location: Syracuse/Rochester, NY
Kinsley is looking for an experienced Industrial Sales
Engineer in the Syracuse/Rochester, NY area that will
sell industrial applications from 20kW to 2800kW,
including related equipment (transfer switches,
switchgear, etc). Experience working with engineers,
electrical contractors, end-users and OEMs, required.
To apply: Interested candidates should forward their
resume to [email protected].
USA Northwest
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Hotstart, Inc.
Location: Spokane, WA
HOTSTART Inc., a world leading manufacturer
of industrial engine preheating systems, seeks a
Product Design Engineer. Responsibilities include
development of innovative new products, working
with customers and sales staff on new opportunities
and cooperating with production, procurement and
quality groups on continuous improvement efforts.
Candidates must have a BS/MS in Mechanical or
Electrical Engineering and three or more years of
product design experience. For a full job description,
please visit www.hotstart.com/employment
To apply: Email resume to [email protected]
PROTECTOR VOLT
Electrical hazard and
cut protection in one
> EH certified to ASTM 2413-2011
> Waterproof and Breathable
> Steel toe protection
> Puncture protection
> Kevlar cut protection
Quality shoes for law enforcement,
fire and rescue services, hunting,
work wear, and leisure time
USA Southeast
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Energy Systems Southeast, LLC
Location: Southeast
Generator/ Engine Service Technician
Birmingham based Residential/Industrial Generator
Dealer serving a 4 state area is currently searching for
a Generator Technician for the Birmingham area, to
work from their home with company furnished truck.
Must have a minimum of 3 years service exp. Position
will have some overnight travel throughout the State
of Alabama at company expense. Pre-employment
background and drug screening required.
EGSA Certified Technicians Preferred
To apply: Email resume and salary requirements to
[email protected]
HAIX® North America Inc.
2320 Fortune Drive, Suite 120,
Lexington KY 40509
Phone 859-281-0111,
Fax 859-281-0113,
Toll free 866-344-HAIX (4249)
6DOHV7HFKQLFDO6XSSRUW5HSUHVHQWDWLYH
FGW Latin America & Caribbean
Location: Miramar, FL
FGW Latin America & Caribbean, located in Miramar,
FL has an immediate opening for a Sales/Technical
Support Representative handling direct-to-customer
sales and product support (mainly by phone) to
our customers throughout Latin America & the
Caribbean. A minimum of 2 – 5 years experience in
the Power Generation Industry is required. Previous
field experience is preferred. Applicant must speak
English & Spanish. Competitive salary, performance
bonus, healthcare, and other benefits provided. All
resume submissions treated confidentially.
To apply: email resume to [email protected]
6ZLWFKJHDU8366SHFLDOLVW
Yancey Bros. Co.
Location: Austell, GA
Yancey Bros. Co., Caterpillar equipment dealer for
Georgia, is seeking an experienced Switchgear/UPS
Specialist. Successful candidates should be wellversed in the electrical aspect of power generation
regardless of the type of switchgear being worked
on. Must have knowledge of Dual Source Paralleling,
PLC’s, Electronic Eng ine Gover nors, Remote
Monitoring Systems, Industrial Controls, and other
Power Distribution equipment. Minimum of 5 years
direct experience switchgear, UPS and Automatic
Transfer Switches. See full job description at http://
www.yanceybros.com/careers.
To apply: Email resume to [email protected]
Application Deadline: 2013-01-31 00:00:00
USA Southwest
6HUYLFH7HFKQLFLDQ
Generators of Texas - Houston
Location: Houston/Texas/USA
Hiring now field service technicians - journeyman
and senior. This position is responsible for completing
preventive maintenance, repairs and service on
standby power generation equipment. Good pay
and benefits. Clean Driving Record, Basic Tools and
Professional Work Ethic Required.
Experience Repairing and Troubleshooting Diesel/
Natural Gas Fired Generators from 20kW thru
2000kW, Automatic Transfer Switches and Paralleling
Switch Gear needed. Drug Free Workplace. EOE.
EGSA Certified Technicians Preferred
To apply: Email resume to service@
generatorsofhouston.com
Application Deadline: 2013-03-01 00:00:00
,QVLGH6DOHV)LHOG6HUYLFH7HFKQLFLDQ
Hotstart, Inc.
Location: Katy, TX
HOTSTART Inc., a world leading manufacturer of
industrial engine preheating systems, seeks an Inside
Sales/Field Service Technician. Responsibilities
include inside sales/customer support, product
evaluation and testing, product installation along
with service and maintenance. Candidates should
possess mechanical and electrical aptitude and
technical experience with gas compression or
marine applications. We are seeking a motivated,
enthusiastic person with strong communication/
organization skills and a positive attitude. Multiple
languages a plus. For full job description, visit www.
hotstart.com/employment
To apply: Email resume to [email protected]
www.haix.com
42
www.EGSA.org
Powerline • January/February 2013
INDUSTRY NEWS
Ring Power Rallies ’Round
Recovery Efforts
The Power Systems Rental team of Ring
Power Corporation continues to assist with
relief and
recovery efforts in the
a f ter m at h
of Hu r r icane Sandy.
To date
Ring Power
has deployed in excess of 73 megawatts of
Cat® Rental Power to peer Cat dealers and
customers across the Northeast and is working closely with the dealers, Caterpillar Defense and Project personnel and customers
to provide temporary power solutions. Cat
sound-attenuated generators have been dispatched to Maryland, New York, Pennsylvania, Connecticut and New Jersey for relief
rental applications including: temporary
shelters, hospitals, insurance claim offices,
gas stations and supermarkets. The rental
units, or “XQs,” are also being used to power
pumps in areas where flooding has occurred.
In addition to more than five miles of portable power cable, Ring Power has provided
factory-trained service technicians, transportation and project management services.
Visit www.ringpower.com more information. „
Kaiser Electric Hires Design
Engineer Brian Litteken
Kaiser Electric recently hired Brian Litteken of St. Peters, MO as a Design Engineer.
Litteken is responsible for designing and
reviewing engineered documents for design/
build projects, designing
detailed drawings for field
installations and pre-fabrication, and assisting project
managers with equipment
layout, conduit routing, etc.
Prior to Kaiser, Litteken
worked for Ascent, LLC for a year as a Project
Engineer and as a Project Manager/Estimator
for two years at Sachs Electric. He also previously worked for Kaiser Electric for three
years as an Assistant Project Manager and
a Manager of the Communications Department.
Powerline • January/February 2013
Litteken has a B.S. in Electrical Engineering and Computer Engineering from the
University of Missouri, Columbia. He has
also successfully completed the FE/EIT certification exam.
For more information about Kaiser Electric, visit www.kaiserelectric.com. „
MIRATECH Announces
Three New Hires
Nicholas Munno has
been hired in the position
of Application Engineer.
Munno will be responsible
for application and technical support of MIRATECH products to sales
staff, corporate and independent representatives, customers, vendors and production
personnel. In his position Munno will use
engineering principles to size and specify
products, generate sales and fabrication
drawings and develop cost estimates for specialized products.
Munno will be based at MIRATECH
headquarters in Tulsa, OK. He brings five
years of increasingly responsible mechanical
engineering experience to his MIRATECH
position, including design work for automation projects as well as HVAC systems for
Siemens Industry of Richmond, VA. Munno
holds a BS in Mechanical Engineering from
Virginia Commonwealth University.
Amber Neville has been
hired in the position of
Gas Compression Division
Outbound Sales. Neville
will develop and manage
MIRATECH’s United States
gas compression station
database. She will work with MIRATECH’s
sales team to generate, update and maintain
the database and to qualify leads and integrate opportunities into the company’s CRM
program. Future responsibilities are expected to include outbound sales as well as
integrating gas compression station locations
into a CRM integrated mapping program.
Neville will be based at MIRATECH
headquarters in Tulsa, OK.
Prior to joining MIRATECH Neville held
a staffing coordinator position for a Tulsa
based senior care company; marketing assistant for National Commercial Auctioneers, a
www.EGSA.org
Tulsa auction company; property manager
for ACORN US Management and a sales representative for Phoenix, Arizona’s KB Homes.
Neville has a Bachelor of Science degree
in Marketing from Northern Arizona University, Flagstaff, AZ.
MIRATECH has named Jessica M. Hotier
(not pictured) its Marketing Director, a position that combines information and marketing analysis with pricing and market intelligence. This position manages all related
external marketing communications, print,
and web based vendors. Additional responsibilities include sales management, sales
support and CRM supervision.
Hotier will be based at MIRATECH headquarters in Tulsa, OK.
Hotier brings a rich background in operations planning and strategy, project and
marketing management as well as overseas
experience to her position. Her background
includes positions in military intelligence
and international planning and strategy for
the U.S. Air Force, the Department of Defense and NATO in locations including Honduras, Ecuador, Japan, Germany, Italy, and
Washington D.C.
More recently, Hotier served as a NATO
Strategic Planner for the U.S. European
Command in Stuttgart, Germany and held
management positions in global corporations Lafarge and Saint-Gobain. She directed
multinational planning, sales support and
business development projects throughout
Western and Eastern Europe.
Hotier is a former U.S. Air Force officer
and holds a bachelor’s degree from Smith
College, a Master’s Degree in International
Trade from George Mason University and an
M.B.A. from the University of Chicago.
Visit www.miratechcorp.com more information. „
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www.EGSA.org
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