Why do Chinese students study in New Zealand and how can they be helped to succeed? Pam Malcolm UNITEC Institute of Technology, Auckland, New Zealand [email protected] Anthony Ling UNITEC Institute of Technology, Auckland, New Zealand [email protected] Carol Sherry UNITEC Institute of Technology, Auckland, New Zealand [email protected] Abstract: In 2002, there were more than 80,000 international students in New Zealand earning the country $1.7 billion. Education was the fourth largest export earner in New Zealand. Among the 26,000 plus international students enrolled in tertiary education providers at 31 July 2002, more than 50% were from China. However, the number of students from China has decreased substantially since the middle of 2003 as a result of the outbreak of SARS, negative media reports about Chinese students, and the strong New Zealand dollar. The purpose of this study is to find out why Chinese students chose to study in New Zealand, and to identify what problems they have encountered during their study here. It was found that Chinese students chose to study in New Zealand because they believe it is a safe place, it is cheaper than the other countries, and because New Zealand is an English speaking country. Chinese students expressed concern about the low interaction with New Zealand students and considered socializing with local students as one of the key problems they encountered. The use of English language in both the classroom and social contact situation was also a common problem for them. To address the concern of the increasing number of international students who do not have English as a first language, UNITEC has launched a number of initiatives, including the offering of tertiary study skills, language support and professional skills development classes. Keywords: Chinese students; international students; full-fee paying students; New Zealand; tertiary institution; education providers; studying destination. Introduction The international student market contributed an estimated $1 billion to the New Zealand economy in 2001 (Evans, 2002). In 2002 the export education market continued to grow significantly with more than 80,000 international students studying in New Zealand, which NON-REFEREED PAPER earned the country $1.7 billion and made education the fourth-largest export earner (Perrott, 2003). Of the 80,000 plus international students, more than 39 percent were from China, closely followed by South Korea (19.5%) and Japan (16.5%). (Perrott, 2003) The increasing number of international students, the majority of whom are from China, has an important implication for all educational institutions in New Zealand. It is important that lecturers and academic managers are aware of why Chinese students choose to study in New Zealand and what can be done by New Zealand tertiary institutes to make their study more enjoyable and successful. Research Objectives With the increasing number of full-fee paying students from China, this research aimed to answer the following questions, so as to assist educational providers to better meet the needs of students: • Why do Chinese students choose New Zealand as a studying destination? • What are the objectives of their study? • What problems have they encountered during their stay in New Zealand and • What do they think that the educational providers can do to make their study easier and more successful? Limitation of the Research The targeted respondents of the survey are those full-fee paying Chinese students studying business at UNITEC. The population size of this study is relatively small, given the total number of Chinese students enrolled in public tertiary institutions in New Zealand. Background UNITEC was established in 1976 as Carrington Technical Institute. In 1987 the name was changed to Carrington Polytechnic to reflect the wide range of courses that were offered. A further name change in 1994 to UNITEC Institute of Technology sought to reflect that UNITEC offered the academic rigour of a university together with the practical and technical orientation of a polytechnic. A comprehensive range of courses from certificates to doctoral degrees are offered at UNITEC. (UNITEC, 2003) Research Methodology The research for this paper was interpretive in nature as the authors were investigating why students had decided to study in New Zealand and what could be done to improve their learning experience. Qualitative and quantitative primary data were collected from Chinese full-fee paying students in both the New Zealand Diploma in Business (NZDipBus) and the Bachelor of Business (BBus) programmes at UNITEC. In September 2001, eight students attended a focus group. The responses to the focus group discussions lead to the formation of a questionnaire that was NON-REFEREED PAPER given to three groups of students. The first group of 27 students was students in at least their second semester of study in the NZDipBus at UNITEC. This survey was done in early October 2001. The questionnaire was altered slightly to simplify the data gathering process and delivered to a second group of 52 students who were surveyed in their second week of study in the NZDipBus at UNITEC in February 2002. In early April 2003, 93 students who had been in New Zealand for one year or more, studying either the NZDipBus or the BBus, completed the questionnaire. There were five sections in the questionnaire. The first section collected personal information about the students’ gender and age. The second section of the questionnaire requested information from the students about their highest academic qualification before applying to study business at UNITEC and the discipline of their highest qualification. The third section related to issues concerning their choice of New Zealand as a place to study and what problems students faced with their study at UNITEC. The final section asked students how they had tried to improve their English and how they felt UNITEC could make their study more successful. Statistical information was obtained from student enrolment databases at UNITEC. Journal articles, government web sites plus New Zealand and Chinese newspapers and periodicals provided background information for this study. Literature Review Students from China Statistics from the Ministry of Education reveals that there were 26,871 international students enrolled in tertiary education providers at 31 July 2002, an increase of 9,214 from 31 July 2001. This number does not include international students enrolled in primary, secondary, and English language schools. This followed a rise of more than 50% in July 2001 over the previous year. Of these 26,000 plus international students, 80% are from Asia. Table 1 shows the country of origin of these Asian students. At the School of Accountancy Law and Finance at UNITEC, the number of international students in 2003 was almost double that of 2002, with the majority of International students coming from China. However, according to education insiders, it was expected that the flow of language students would drop by up to 50 per cent by the end of 2003 and worsen further in 2004 (Perrott, 2003). This may have a flow on effect to the number of international students enrolling in New Zealand tertiary institutions. Factors behind the downturn, as suggested by Perrott (2003) include: • The SARS Virus encouraging parents to keep their children close to home. • Lingering terrorist fears since the September 11 attack and the war in Iraq. • The strengthening New Zealand dollar making the country more expensive. • Negative reports in the Asian media over our attitude towards foreigners. • Rising unemployment among Chinese graduates making tertiary qualifications less desirable. Although the World Health Organisation (WHO) has declared Beijing free of SARS, and has now lifted its travel advisory warning against China, (Hui, 2003), according to Grant Fuller, NON-REFEREED PAPER the New Zealand Trade Commissioner, there has been a “significant falloff” in applications from Chinese students. There were about 20,000 new visa applications in 2002 and he estimated that there would only be 11,000 to 12,000 in 2003 (O’Sullivan & Perrott, 2004). Reason for Increase in Chinese Students Although the second half of 2003 saw a decrease in students from China, there was a very rapid increase from 1999 to 2002 (Table 1). Light (2001) suggested that the combination of increasing prosperity and lack of places in Chinese universities has resulted in the number of Chinese students in New Zealand dramatically increasing during that period. Table 1: Number of Foreign Fee Paying Students Enrolled in Formal Qualifications at Tertiary Education Providers at 31 July 1999-2002 by Region of Origin China Korea Japan India Malaysia ASIA 1999 495 560 1,024 79 1,570 5,722 2000 2,177 756 1,054 230 1,252 7,669 2001 6,442 1,368 1,187 466 1,155 13,279 2002 13,683 1,678 1,294 1,163 894 21,601 New Zealand Ministry of Education, (2003) Chinese students choose to come to New Zealand for a number of reasons. McKinlay (2002) points out those important factors as including cost, New Zealand’s proximity to Asia, and the use of English language. For many Asians, international study is an opportunity to improve valuable English language skills. A cost comparison shows that New Zealand is the cheapest country, amongst the five favourable studying destinations for Chinese students. Table 2 shows a comparison of cost of study for the five preferred studying destinations of Chinese students. Table 2: Comparison of Annual Cost of Study by Country Tuition Cost of Living Total NZ$ equivalent8 Cost higher than NZ % over NZ 1 2 3 4 5 6 7 8 UK £ 7,800 5,250 13,0505 34,735 11,235 47.8% USA US$ 21,5006 31,282 7,782 33.1% Canada C$ 16,928 9,742 26,6707 28,989 5,489 23.4% Australia A$ 10,3001 15,0003 25,300 28,046 4,546 19.3% NZ NZ$ 13,5002 10,0004 23,500 RMIT UNITEC Immigration Australia Education NZ University of Birmingham, UK San Francisco State University (average figure between $19,000 to $24,000) University of British Columbia, Canada All foreign currencies are converted into NZ dollar at rates prevailing on 7 February 2004 NON-REFEREED PAPER Based on the exchange rates prevailing at the time of writing, UK is the most expensive (47.8% higher than NZ), closely followed by the USA (33.1%), Canada (23.4%) and Australia (19.3%). The weakening of the US dollar makes studying in the United States now much cheaper. In 2002, the cost of study in the USA was 75.4% higher than New Zealand (Malcolm & Ling, 2002). Despite our strong dollar, New Zealand is still the cheapest place to study among the five countries listed. Other reasons that attract Chinese students include that New Zealand is seen as a safe place to study (Middlebrook, 2001), and the opportunity to get a higher paid job when returning home (Light, 2001). Problems encountered by students International students face more problems than their local peers. Research generally indicates that international students suffer more psychological and social distress than domestic students (Ward, 2001). Chataway and Berry’s (1989) study of Chinese students at a Canadian university similarly found that the Chinese had more psychological, social and health problems than the Canadian students. The studies of Lin and Yi (1997), and Sarkodie-Mensah (1998) reported on problems outside the classroom, such as culture shock, social isolation, financial difficulties, and wider issues of immigration laws, accommodation, employment and depression. Boonyanate and Simkin (1996) found that writing essays and reports in English and understanding lecturers and students are some of the in-class problems. Samuelowics (1987) concluded that one of the major problems faced by overseas students studying in Australia was English language proficiency (Beaver & Tuck, 1999). A survey conducted by the Educational Review Office also reports homesickness and making friends with New Zealand students as the biggest problems of international students at both primary and secondary schools (Evans, 2003). Survey Results Demographics Gender The gender distribution for the students surveyed in 2001 and 2002 was approximately equal with female students accounting for 56% of the survey population. The number of female students was disproportionately high in the 2003 survey, with more than three quarters of the students female. At the time that the survey was conducted, 68% of students enrolled in business at UNITEC were female. According to the statistics released by the Ministry of Education, the gender mix of students from China at 31 July 2002 is approximately equal (Ministry of Education, 2002). This leads to the question whether female students are more interested in the accounting discipline, resulting in more female students remaining after a year’s study. Further research may help to provide answers to this. Age Group The majority of respondents to the surveys were in the 20 – 24 year age group. NON-REFEREED PAPER Highest qualifications before coming to UNITEC For international students, to qualify for entry to the NZDipBus they must have graduated from high school, and for the BBus, they must have completed at least one year at university. As expected, therefore, the majority of students had a diploma qualification before enrolling at UNITEC. Table 3: Highest Previous Qualifications 2001 study Number Secondary school Diploma Master degree Certificate Level Bachelors Others Other - higher level Number 3 18 1 - Percent 11% 67% 4% - 2002 study Number 18 22 1 - 2003 study Percent 35% 38% 2% - Number 24 48 1 11 7 1 1 Percent 25.8% 51.6% 1.1% 11.8% 7.5% 1.1% 1.1% Discipline of Previous Qualifications Accounting, marketing and management were the disciplines that most students had studied in their previous qualifications (Table 4). This was expected as we thought that students who had a tertiary qualification from another country would probably like to make use of that previous knowledge and experience when extending their qualifications. Table 4: Discipline of Previous Qualifications Accounting Marketing Management Finance International trade Information Systems Engineering Science Arts Other 2001 study 2002 study 2003 study 10 10 1 45 12 6 1 3 1 1 2 4 2 2 1 5 Why Choose to Study in New Zealand? Students were given the option of indicating more than one reason for choosing to study in New Zealand and given the opportunity of adding other reasons to the ones in the questionnaire (Table 5). For each group of students surveyed, the safe environments, cheaper fees as well as the opportunity to learn English were the three main reasons that the students chose New Zealand as a studying destination. Students surveyed in 2003 chose the safe environment as the most important. According to Amnesty International, the “war on terror” has made the world more dangerous by curbing human rights, undermining international law and shielding governments from scrutiny (Long, 2003). The September 11 2001 terrorist attack in New York, followed by the US-led war on Iraq may have forced the parents, as well as the students to consider the safety aspects of the country as an important determining factor in choosing a studying destination. NON-REFEREED PAPER Table 5: Why chose to study in New Zealand 2001 study 2002 study 2003 study Reason Number % Reason Number % 1. Learn English 2. Safe Environment 3. Cheaper Fees 4. Easier to get visa 5. Family or friends here 6. Advertised well at home 21 28.0 39 26.9 12 16.0 35 19 25.3 10 13.3 7 9.3 6 8.0 1. Learn English 2. Safe Environment 3. Cheaper Fees 4. Easier to get visa 5. Advertised well at home 6. Family or friends here Reason Number % 58 26.3 57 25.5 3. Learn English 48 21.7 4. Easier to get visa 5. Advertised well at home 6. Family/friends here 33 14.9 14 6.3 11 5.0 24.1 1. Safe Environment 2. Cheaper Fees 24 16.6 18 12.4 18 12.4 11 7.6 Problems encountered In the 2001 and 2002 study, speaking English was the most significant problem for students. However, the students surveyed in 2003 who had studied in New Zealand for at least one year, thought that socializing with Kiwi students was the most serious problem. Table 6 shows students responses to the question: what problems have you encountered when studying in New Zealand? Students were permitted to provide more than one response. Table 6: Problems encountered by Students 2001 study 2002 study Problem Speaking English Accommodation Number 19 Socializing with NZ students Food Culture 11 18 1 1 Problem Speaking English Socializing with NZ students Accommod ation Culture Homesick Prejudice Studying Traffic 2003 study Number 30 21 Problem Socializing with NZ students Speaking English Number 50 45 20 Studying 34 1 1 Accommodation Close relationships Money Food Family Health 27 22 1 1 20 16 9 5 The results in this study re-affirm the survey results by Ward (2001) that international students expect and desire contact with their domestic peers. Ward’s (2001) study also reports that the amount of interaction between international and domestic students is low. One possible explanation for the reluctance of contact, as suggested by Beaver and Tuck (1999) is that the Kiwi students perceive that the language skill of the international students slows down the rate of instruction that might have affected the pace of their study. Students also commented concern about the student mix. As one student points out, too many Chinese students in the classroom means the opportunity to practice English is somewhat limited. How have you tried to improve your English? Since learning English is one of the key objective of doing their study here, students were asked how they have tried to improve their English. NON-REFEREED PAPER For all three groups surveyed studying English, watching TV and talking with friends who didn’t speak the same first language were the main methods used by the students to improve their English proficiency. How could UNITEC make your study more successful? We were interested to find out from students how they thought that UNITEC could make their study better and more successful for them. Longer library opening hours, more language support and English classes, more handouts, smaller classes and better student accommodation were mentioned in significant numbers The request for longer library opening hours was explained by one of the students. He said that it was very difficult to study in student accommodation or in homestays. The UNITEC library is open seven days a week and has extended weekend opening hours during exam times. What UNITEC has done As the number of International students studying business increased, various initiatives were introduced within the Schools that teach business courses. Staff Training At UNITEC we recognised that having high number of students who do not have English as a first language places an added strain on lecturing staff. A number of staff training days have focused on giving academic staff the opportunities to discuss common areas of concern and to share best practice. Specialist English language lecturers have facilitated workshops aimed at providing lecturing staff with skills to enhance their teaching practice. Staff have been made aware of the educational methods Chinese students have previously been exposed to and given advice as to how to make students more involved in their own learning. Student Support The English language entry criteria for the New Zealand Diploma in Business at UNITEC is Academic IELTS 6.0. For many years a separate class, (English as an Additional Language, known as the EAL stream) has been offered to students with an Academic IELTS of 5.5. These students study two courses in their first semester (rather than the standard three courses) and receive extra class contact hours. Since Semester 1, 2002, a number of initiatives have been introduced to support students in the EAL streams. Tertiary Study Skills classes were introduced in Semester 2, 2002. In semester 2, 2003, English for Business, a business focus course designed to improve students’ written and spoken English, was introduced. Additional language support tutorials have also been offered to students since Semester 2, 2003. In 2004 the support offered to students has been extended. A pilot Professional Skills Development course has been developed and delivered to students at the first, second and third years of their business study to assist them to develop the necessary competencies in information gathering, information processing, information transmitting and working with other students. NON-REFEREED PAPER The Faculty of Business at UNITEC is committed to small class sizes for International classes. The pressure that students and lecturers are under when they do not have a common first language is recognised. Therefore class sizes are kept to a maximum of 30. The smaller class size is designed to encourage students to be more interactive with their peers and the lecturer. In addition to academic staff office hours, all students enrolled in the NZDipBus or BBus programmes have access to clinics for core papers. Conclusion Despite the downturn in late 2003 and 2004, New Zealand is still host to large numbers of international students from China. The top three reasons why Chinese students choose to study in New Zealand are that New Zealand is seen as a safe place to study, New Zealand is comparatively cheaper than other preferred study destinations and for the opportunity to learn English. In this study, students considered socializing with Kiwi students, speaking English, studying in the New Zealand environment and finding suitable accommodation were the main problems they encountered during their stay here. In response to concerns of the high numbers of students who do not have English as a first language, UNITEC has launched a number of initiatives, including the offering of Tertiary Study Skills classes for international students, a credit bearing English for Business course, language support classes and Professional Skills Development classes. References Beaver, B. & Tuck, B. The Adjustment of overseas students at a tertiary institution in New Zealand. Proceedings of the HERDSA Annual International Conference, Melbourne, 12-15 July 1999. Boonyanate, N., & Simkin, K. (1996). Adapting Australian Universities to International Students: a case study of Thais. Proceedings of the 9th World Congress of Comparative Education Societies, Sydney, 1-4 July, 1996. 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