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August 2013
vigilant
The monthly cargo crime update for members of TAPA EMEA
TAPA EMEA:
Why we must keep
moving forward
Page 3
What could ‘Compact Parking’
mean for cargo security?
Pages 7, 8 and 13
Collaboration with insurance partner
enables Sony Supply Chain Solutions
Europe to achieve ‘dramatic reduction
in losses and premiums’
Pages 9 & 10
IIS data for July: three major losses valued
at €2.2 million
Pages 10 & 11
Police successes in bringing
cargo criminals to justice
TRANSPORTED ASSET PROTECTION ASSOCIATION
WELCOME
We must outgrow the threat we face
Laurence Brown, TAPA EMEA’s
Executive Director and I recently
met to review the progress the
Association is making in the
region and to look at what we
want to achieve over the next
3-5 years.
The answer is simple; growth.
In EMEA, TAPA has grown on all fronts in
the last five years and I wish to take this
opportunity to thank our Board of Directors,
Laurence and his team, and our members
for making this possible. The challenge is
to always improve year-on-year and that is
what we will do. In his editorial in this issue of
Vigilant, Laurence gives a good overview of
the thinking of the Board and outlines some
of the growth opportunities we see going
forward.
TAPA, sadly, is not the only thing that’s
growing. Cargo crime continues to increase
apace.
Q2 data
In the second quarter of 2013, ending 30
June, data from our Incident Information
Service (IIS) shows a huge year-on-year and
quarter-on-quarter growth and serves to
highlight why our fight against theft from our
supply chains is always a work in progress.
to steal our high value goods, so we simply
have to go even further in our commitment
to beat them. Encouraging signs from Q2
in terms of data are the support we have
received from the Belgian Federal Police
in terms of sharing intelligence and that
we were able to maintain incident reports
from 21 countries. All of this provides vital
information for our members and means we
can plan better to avoid our own shipments
being targeted.
Conference in Berlin on 17 and 18 of
October. This is always the biggest annual
event of the year for TAPA EMEA and there is
still time to register so please don’t miss such
a unique opportunity to learn more about
supply chain resilience. I know this is a very
busy time of year for us all but finding the
time to participate in a TAPA conference is a
great investment.
Police relationships
In 2014, we will have two conferences but
these will be two-day events in Dublin (March
26 and 27) and Brussels (November 12 and
13). This change is based on feedback from
our membership and we expect to see a
strong increase in attendance rates as a
result.
TAPA EMEA is working hard to develop
its relationships with national police forces
and other LEAs. We have a strong mutual
understanding with Europol and at the end
of November we will be participating in the
INTERPOL Global Conference on Vehicle
Crime in Lyon.
Opportunities like this are essential because
Dates for 2014
We are racing towards the busy final quarter
of the year but once again I urge you to
support TAPA EMEA in any way you can.
… at the end of November we will also be participating in
the INTERPOL Global Conference on Vehicle Crime in Lyon.’
they help us create greater awareness of our
Association and to build more relationships
with police to realise our shared goals. I will
naturally report back to members after the
meeting in France.
A total of 285 incidents were recorded in
EMEA in Q2-2013, substantially higher than
the 193 reported in the first three months
of the year. Average losses in the April-June
2013 period were an alarming €291,532. We
are also seeing the continuation of trends
such as Theft from Vehicle (55% of all crimes
in Q2) and a continued increase in violent
hijackings and thefts from moving vehicles.
Standards alignment
As supply chain security professionals none
of us are in any doubt about the lengths
criminals are prepared to go to in their desire
Q4 in Berlin
We are also moving forward in terms of
alignment of TAPA’s security standards. We
have had a great deal feel of feedback from
members and this is being processed by the
World Wide Change Control Board. A further
update will be issued shortly and we are
pleased with the progress we are making.
I hope you are getting ready for our Q4
As Laurence says in this issue, a membershipbased trade association is only as good
as the ‘activeness’ of its members and I
wholeheartedly share that view too.
THORSTEN NEUMANN
Chairman
to 50%”, was awarded the Center for Transportation & Logistics Neuer Adler (CAN) Innovation PARKING
Award in GFOCUS
ermany. A first pilot installation of the new system will be operational at rest area Jura-‐West off the A3 motorway near Regensburg (Bavaria) by early 2014. Is ‘Compact Parking’ good for cargo security?
The concept is relatively simple, at least on paper: instead of having just one or two lorries parked in the same parking Existing rest areas and
row one after overnight stops can
the other, easily switch to the
“Compact new telematics
system
Parking” allows and
increase
their
for three or capacity
even more by 50% without
heavy
or
trucks to binvestments
e expanding the facility.
parked extremely BASt stresses. No extra staffing is necessary
closely ne flow of trucks, just dynamic
to
manageothe
telematics.
behind another in the same But,
what
about freight security?
(as struck
hown Isrow this new
parking concept going to
be good or bad in the fight against cargo
in the BASt theft which, as we know, happens to a large
extent
(around
50%) on unsecured parking
graphic). The first are given a spot in the front row, those
Germany’s Federal Highway
areas and overnight stops where criminals
to leave
parked in one
of
parking lanes are assigned to the drivers wanting
according to tlater
heir are
envisaged departure time: those sides
who of vehicles or break the
cut
the curtain
Research Institute, Bundesanstalt
the other rows further down depending on
locks
of
trailers?
want to leave first are given has
a spot in the the
front ow, forthose wanting to lchosen
eave later are parked in timerslot
departure
they have
für Straßenwesen
(BASt)
when entering
thetime parking
site.
The
driver’s
It’s still
toocearly
to say as there are clearly
one of the other rows further down depending on the slot for departure they have hosen developed
a new
telematics
choice is guided by electronic time displays
pros and cons. On the one hand, it is
system
called
“Compact
Parking”
when they entered the parking. The driver’s hoice is gof
uided by electronic isplays fixed fixed cabove
each
the parking
rows. The time d
beyond
doubt
that trucks parked very
displays
inform
the
drivers
at
what
time
which
aims
to
tackle
the
serious
closely
together
on well-lit stops are more
above each of the parking rows. The displays inform the drivers at what time they have to leave they have to leave if their truck is parked
difficult to attack than isolated vehicles
issue
of
too
few
parking
spaces
in the
beneath. No space-consuming
if their truck is parked in the row beneath. No row
space-‐consuming exit lanes have tparked
o be kinept free a dark
corner of a lonely rest area.
for trucks along Europe’s busy
exit lanes have to be kept free between
In
addition,
how
between the parking spots – therefore, m
ore actual parking space is aactual
vailable on exactly the could criminals possibly
the
parking
spots
– therefore,
more
motorways.
unload substantial volumes of goods from
parking space is available on exactly the
same s
urface. a trailer which is parked in the middle of a
Last month the system, which claims it
can increase the capacity of existing truck
parking “by up to 50%” was awarded the
Center for Transportation & Logistics Neuer
Adler (CAN) Innovation Award in Germany.
A first pilot installation of the new system
will be operational at rest area Jura-West off
the A3 motorway near Regensburg (Bavaria)
by early 2014.
The concept is relatively simple, at least on
paper: instead of having just one or two
lorries parked in the same parking row one
after the other, “Compact Parking” allows
for three or even more trucks to be parked
extremely closely one behind another
in the same row (as shown in the BASt
graphic). The parking lanes are assigned
to the drivers according to their envisaged
departure time: those who want to leave
same surface.
Existing rest areas and overnight stops can
easily switch to the new telematics system
and increase their capacity by 50% without
heavy investment or expanding the facility,
long parking lane and closely surrounded
by lots of other trucks? This new parking
concept therefore offers a certain security
factor which cannot be overlooked.
Continued on page 4
PARKING FOCUS
“Compact Parking” sites
certainly won’t make life
any easier for the owners of
fully secured parking sites
Transported Asset Protection Association
financially because carriers and product
owners still too often prefer using unsecured
stops for the sake of saving a few euros – at
the cost of cargo and driver security.
Continued from page 3
On the other hand, “Compact Parking”
could become a serious competitor to
the few fully secured truck stops which
are currently operating or being prepared
in Germany and elsewhere in Europe.
We know that many secured truck stops
are under-used and some are struggling
Over 100 delegates expected
in Milan for TAPA’s last Regional
Conference of 2013
Between 100-150 supply chain security,
transport and logistic professionals are
expected to attend TAPA EMEA’s final
Regional Conference of 2013 in Milan on
September 18th.
Barbara Col (pictured) of
TAPA EMEA member, Alha
Group, who is co-ordinating
the event, says the audience
will include manufacturers
from sectors such as the
high-tech, luxury goods and
pharmaceutical industries as
well as supply chain service
providers and the police.
Commenting on the choice of Italy for the
“Compact Parking” sites certainly won’t
make life any easier for the owners of fully
secured parking sites, especially as some
logistics and security managers might be
tempted to opt for the slightly improved
albeit not perfect security offered by a
system like “Compact Parking” instead
of investing in a fully secured but more
expensive parking.
Only the future will tell. At the end of the
day, the market will decide for itself.
source: www.bast.de
Association’s sixth Regional Conference of
the year, Thorsten Neumann, Chairman,
said: “TAPA data for cargo crime in Italy
reveals that we have a great deal of work to
do. Cargo crimes are not well documented
or publicised in Italy. TAPA’s Incident
Information Service (IIS) recorded only 68
cargo crimes in Italy for the whole of 2012
but we know this paints a false picture.
Cargo crime in Italy is a consistent, serious
and growing problem and we want to work
closely with manufacturers, transport and
logistics companies, insurers, police agencies
and government departments to ensure
protecting high value goods during the
transportation process becomes a priority
focus. This Regional Conference is an
important step in that process.”
Please join us in welcoming the latest companies to join TAPA EMEA:
Quick International STI-Scandinavia AB
Nestle S.A. COUNTRY GB
SE CH BERLIN
17&18
OCTOBER 2013
Register now to be
sure of your place
at Q4 in Berlin
Registration is now open
to attend TAPA EMEA’s Q4
Conference in Berlin –
so go online to book
your place!
Keep in touch with preparations for the
October 17 & 18 conference on the
TAPA EMEA website.
Speakers and panelists are already
confirmed from Hewlett Packard, DHL,
Sony, Mars and Infineon and these
will be joined by law enforcement and
other industry experts.
Thank you to our supporters at Q4
Platinum Sponsor
Gold Sponsor
A full report on the event will be published in
the September issue of Vigilant.
Welcome our latest members
COMPANY
Q4
WEBSITE www.quick.aero
www.sti-freight-management.com
www.nestle.com
Sponsors/Exhibitors
Securitas
FreightWatch
CargoGuard
Genetec
Honeywell
Trans-Safety
Apprich Secur
INTERVIEW
Unsere
Partner:
E SP O R G
ESPORG
European Secure Parking Organisation
Groß Britannien
Dovertruck Park
A.I.T.
Dänemark
Belgien
Statoil Fuel & Retail A/S
•Oslo
Truckstop
26bis
Deutschland
•Tallinn
•Stockholm
Bruno
Safe Parking
Deutschland
Deutschland
Truckparq
24/7
•Rīga
Wanlin Total Belgien - Luxemburg
Wanlin Total Belgien - Brüssel
•Dublin
• Birmingham
All 4 Trucks Calais SAS
Polley Secured Lorry Park
Sanef Truck Park Vémars
•Amsterdam
Parkplus Langres
Minsk•
•Berlin
•Köln
•Paris
SecuriTpark
Deutschland
•Vilnius
•Warszawa
Shell Autohof Uhrsleben
GEORGI Transporte (Soon)
Shell Autohof Wörnitz
Shell Autohof Kehl
Shell Autohof Herbolzheim (Soon)
Brussel•
Parkplus Merlun (Réau)
Deutschland
•Hamburg
• London
Truck Etape Valenciennes
Truckparking Borchwerf
•Køpenhavn
• Leeds
• Manchester
Frankreich
Deutschland
Niederlande
VP
Park
Deutschland
•Kiev
•Praha
Slowakei
München•
ESPOR G
Leider nehmen die Überfälle auf LKWs in Europa
immer größere Ausmaße an. In den meisten Fällen
handelt es sich um Ladungsdiebstähle aber auch
die Zahl der verschwunden LKWs nimmt stetig zu.
Steigend ist auch die Zahl der Raubüberfälle, bei
denen der Fahrer mit einer Waffe bedroht oder
entführt wird.
Hinter diesen Verbrechen stehen meist Banden
oder gar das organisierte Verbrechen. Dabei ﬁndet
laut einer Studie zufolge jeder dritte Angriff im
grenzüberschreitenden Güterverkehr auf einem
Rastplatz statt. Die meisten Übergriffe ﬁnden in
den Ländern Belgien, Niederlande, Frankreich und
Deutschland statt. Das Verbrechen macht aber auch
vor den anderen Ländern in Europa nicht halt. Durch
das starke Transitaufkommen erhöht sich die Zahl
stetig.
Jährlich entsteht dadurch ein Schaden von ca.
8,2 Milliarden Euro mit steigender Tendenz, wobei
die Dunkelziffer hier noch nicht berücksichtigt
wurde. Dieses Problem macht dem Transportund Logistikgewerbe sowie der Polizei und der
Versicherungswirtschaft aber auch der EU-Kommission
zunehmend Sorge.
Um dem Transportgewerbe, den Fahrern und den
Spediteuren mehr Sicherheit auf den Transportwegen
zu geben, wurde von Ronny Pﬂug (Autohof Wörnitz)
Deutschland und Dirk Penasse (Truckstop 26bis)
Belgien die Organisation ESPORG (European Secure
Parking Organisation) im April 2010 gegründet.
Kontakt
Deutschland
Belgien
ESPORG VzW
Ronny Pﬂug
Bastenauer Straße 10-12
D-91637 Wörnitz
ESPORG VzW
Dirk Penasse
Michel Scheperslaan 85
B-3550 Heusden – Zoldern
Tel.: +49 (0) 9868 9894-14
Fax: +49 (0) 9868 5437
Tel.: +32 (0) 498 26 26 36
Fax: +32 (0) 11 53 18 28
+++ SICHERHEIT
FÜR IHRE FRACHT
Taking TAPA to the next level
ASF Communay Sud Area
•Wien
ASF Communay Nord Area
•Bern
•Bordeaux
ASF Montelimar-Est Area
•Lyon
Empark
Serbien
ASF
Labenne Est Area
Spanien
Padrosa Service Center
Truck Park Montseny
•Barcelona
•Madrid
Rumänien
A&O Truck Stop
Serbien
Zagreb•
•Marsaille
•Lisboa
•Budapest
•Ljubljana
Milano•
ASF Lunel Area
Truck Etape Beziers
Empark
•Bratislava
•Sarajevo
Bucureşti• Tomy Autohof
•Belgrad
•Soﬁa
•Roma
Durch ein ﬂächendeckendes Netz von
Sicherheitsparkplätzen in Europa soll die Handelsware
sicher transportiert werden. Überfälle und Diebstähle
entlang den europäischen Autobahnen sollen reduziert
werden.
[email protected]
SICHERES PARKEN IN EUROPA
ESPO R G
•Valencia
CIM Vallés
•Tiranē
• Athina
Truck Park Porta Barcelona
Abertis
TAPA EMEA has come a long way
in the last five years – and the goal
for the next 3-5 years is for even
more growth and development.
Laurence Brown,
Executive Director, is
well-placed to review the
Association’s progress
and to look ahead to the
realisation of its future
goals. He has just marked
his fifth year with TAPA
EMEA having joined
the Association in 2009 and is the day-to-day
contact for all things TAPA EMEA as he and his
team work to implement the requests of the
Board of Directors.
“I’m very proud of the achievements of the
Association and confident we can continue
to build on the momentum. In the past five
years we’ve increased our paid membership
by 30% to over 300 companies and increased
our revenues by the same amount. We’ve also
increased our average conference attendance
over this period from 150 to 230 delegates,
grown our plan for regional conferences from
two to six events a year and introduced our
Trucking Security Requirements (TSR) and the
TAPA Air Cargo Security Standards,” he says.
The combination of an established Secretariat
and the support of an ‘outstanding’ Board
of Directors have given TAPA EMEA a solid
foundation to build upon, Brown adds.
links: Ronny Pﬂug (Autohof Wörnitz – Deutschland)
rechts: Dirk Penasse (Truck Stop 26bis – Belgien)
www.esporg.eu
Fivewww.esporg.eu
years ago, the Association
had reached a
stage where it needed to step up and changes
implemented then provided the backbone
for the bigger and stronger TAPA EMEA that
has emerged since. Laurence adds: “I think
by 2009 TAPA EMEA had outgrown itself. Its
constitution and fiscal policies that had been
fine up until that point needed to be updated
in order for the Association to continue
moving forward. Based on a review of service
provisions and some of the challenges that
were presenting themselves, the Board
‘We have established good relationships with the EU,
the United Nations Economic Commission for Europe
(UNECE), the World Customs Organization (WCO) as well
as with Europol and Interpol. As TAPA EMEA’s Secretariat
we provide an office they can easily contact so we work
Secretariat to Secretariat.’
Continued on page 6
INTERVIEW
high on the agenda. These are alongside
cyber crime – a key focus of the H1 2014
conference in Dublin – and the issue of
eliminating fraudulent pick-ups. The new FSR
includes guidance on the latter.
‘TAPA EMEA is fortunate that we have directors who,
despite their highly responsible and demanding day jobs,
still give a big personal commitment to the Association
and act as the driving force behind everything we do.’
Continued from page 5
sanctioned a new constitution to reflect the
next stage of the TAPA business model and
that has enabled us to build the robust,
financially stable and dynamic Association
we have today.”
It’s not just the big decisions that keep
the Association moving forward. Much of
Laurence Brown’s time is spent ensuring
simple but critical infrastructure runs as
smoothly and seamlessly as possible for the
benefit of TAPA members. The replacement
of the old static website with a dynamic
online presence, the centralisation of data
storage and the launch of Vigilant to coordinate monthly communications are just
some of the ‘housekeeping’ duties that have
been successfully performed. Next will be
solutions that make IIS data more interactive
and accessible for members.
TAPA EMEA‘s focus over the past five years,
though, has been less about getting its own
house in order and more about increasing
its presence and profile, particularly with
regulatory bodies and law enforcement
agencies. “We have established good
relationships with the EU, the United Nations
Economic Commission for Europe (UNECE),
the World Customs Organization (WCO) as
well as with Europol and Interpol. As TAPA
EMEA’s Secretariat we provide an office they
can easily contact so we work ‘Secretariat to
Secretariat’ and this helps to remove some
of the pressure from the Board members,
allowing them to focus on the more strategic
aspects of what they do for TAPA.”
The continuity of TAPA EMEA’s Board of
Directors has certainly helped to increase
the progress of the Association in Laurence
Brown’s view. He said: “We have had
a high degree of consistency of Board
members and that means we have a highly
experienced Board that spend their time
focusing on issues they are very familiar
with. That means we get faster results. TAPA
EMEA is fortunate that we have directors
who, despite their highly responsible and
demanding day jobs, still give a big personal
commitment to the Association and act as
the driving force behind everything we do.”
That’s quite reassuring when you consider
the objectives and challenges of the next 3-5
years.
Over this period, TAPA EMEA expects
to have added another 150 members
and attendances at its conferences have
the potential to have grown to 350-400
delegates per event. Relationships with
regulatory bodies and LEAs will increase and
the TAPA footprint will continue to expand,
boosted by the continuation of six regional
conferences a year. The next big challenge,
however, will be rolling out the newlyaligned TAPA FSR, TSR and TACSS security
standards.
Looking at the bigger picture, it is clear that
some of TAPA’s expertise will help to shape
the future of broader industry initiatives.
A good example is Parking Security
Requirements (PSR) where there is likely to
be more alignment in Europe with the work
being undertaken by the EU and TAPA’s
partner, ESPORG (the European Secure
Parking Organisation).
As well as continuing to move the TAPA
World Wide Council’s plans forward on a
regional basis, Brown says new areas of focus
will include rail and inland waterways as
well as food defence. Anti-jamming devices
and the protection of GPS signals and the
‘Romanian M.O.’ whereby criminals steal
from trucks while they’re in motion are also
So Laurence Brown and his highly efficient
admin team of Shan McCarthy and Sara Swift
are certainly going to have their hands full as
TAPA EMEA’s Board of Directors tackles an
increasing list of priorities. Growth, however,
is essential, as Brown points out: “Increasing
our income enables us to continue to offer
our conferences to members for free and to
give free training because as a not-for-profit
organisation we reinvest our funds into areas
such as these that benefit our membership.”
Nonetheless, he believes TAPA EMEA’s value
to its members far outweighs the annual
membership costs. “We do look at other
Associations and benchmark our offering
to members versus what other Associations
do. TAPA EMEA compares extremely
positively with our combination of industryleading security standards, cargo crime
intelligence and incident alerts through IIS,
free training, free conferences and monthly
communications and insight through Vigilant
etc.,” Brown says.
The success of the Association, however, he
is keen to stress, stems from the ‘activeness’
of its membership. “We are a membershipbased trade association so the more our
members contribute, the more they will get
out of their participation in the Association.
They can put forward ideas for the Board to
consider, produce articles for our newsletter,
propose topics for conference presentations
and, of course, increase our awareness of
cargo crimes by reporting incidents to IIS.
The alignment of our security standards and
the move to two, longer conferences a year
are based on feedback from surveys of the
TAPA EMEA membership.”
After five years of progress, the ambition of
the TAPA EMEA Board and Secretariat to do
more to support the supply chain resilience
of the Association’s members is greater than
ever. With TAPA members already three
times less likely to be a victim of cargo crime
compared to non-members, the future looks
very bright indeed.
‘Increasing our income
enables us to continue to
offer our conferences to
members for free and to
give free training.’
INSURANCE PARTNERSHIPS
Sony Supply Chain Solutions Europe achieves
‘dramatic reduction in losses and premiums’
through collaboration with insurance partner
TAPA’s effectiveness thrives
on collaboration; between
manufacturers and their
transport and logistics providers,
and in its relationships with
law enforcement agencies and
regulatory bodies. Insurers are
another key group that play an
essential role for companies
looking to protect high value
goods in their supply chain but
some companies still question
whether the insurance industry
has fully embraced the ethos of
partnership.
The role of insurers in supply chain security is
the subject of regular debate. Some would
argue that insurers’ input and support of
loss prevention programmes is ‘hazy’ and
lacks a clear direction or intent to support
customers’ objectives.
The growing partnership between Sony
Supply Chain Solutions Europe (SSCSE)
and Mitsui Sumitomo Insurance Company
(Europe) (MSIE), however, is being held up
as a working example of the true benefits of
customer and insurer collaboration. Vigilant
spoke to both companies to find out more.
“As a Japanese insurance company, MSI
(and probably many other insurers in Japan)
tend to focus heavily on the relationship with
our customers especially for marine claims
because we think the only way we insurers
‘We think the only way
we insurers can earn
more is by helping our
customers earn more or
lose less.’
Carlo Giannini, Risk & Insurance Manager for Sony Supply Chain Solutions Europe (SSCSE) presented
Bob Honda of Mitsui Sumitomo Insurance Company (Europe) with a Sony Best Practice Award in
recognition of the successful partnership between the two companies.
can earn more is by helping our customers
earn more or lose less. Without Sony’s
prosperity, MSI can’t prosper either so loss
is the first thing we try to eliminate in any
business as opposed to simply going in and
trying to sell more insurance cover. By doing
this, we have a common goal to achieve with
the customer.
“There are numerous ways to approach
minimising losses and by that I don’t mean
the insurance losses. We want to decrease
our client’s loss so we don’t just work around
deductibles and special clauses, but we do
our Warehouse Logistic Risks Assessment
Surveys, focusing on security mainly to
actually minimise the physical loss,” explains
Bob Honda of Mitsui Sumitomo Insurance
Company (Europe) in London.
It’s an approach that is clearly valued by
Sony’s Risk & Insurance Manager, Carlo
Giannini, who was also instrumental in
persuading Mitsui to join TAPA.
Carlo says: “Mitsui joined TAPA at my
request as this is the language I speak
with all my business partners. Taking a
collaborative approach towards common
interests is easily explained: I transfer a
substantial part of my financial risk to my
insurers and the protection of such risk is in
the interest of the insurer in order to protect
their cash-out flow and their re-insurance
business. And, of course, it is in my interest
because protecting said risk not only
generates sales and market presence, brand
protection and alike, but I also contain my
insurance premiums.
“To achieve this, companies need front line
involvement from their insurers. Insurers
have available extensive networks of industry
experts, from claim settling agents, to
recovery agents, to expert lawyers, and they
also have considerable knowledge
Continued on page 8
INSURANCE PARTNERSHIPS
‘When I attended my first TAPA conference it was such an
experience to learn that there were that many people who
wanted to do something about supply chain resilience and
I was surprised at how motivated they were.’
Continued from page 7
and experience as the variety of businesses
they serve exposes them to a plethora of
issues and solutions. Without disclosing any
customer specific information, insurers can
guide customers towards best practice in
Supply Chain Risk Management and cargo
security.”
Carlo is adamant that the achievement of
a common goal needs the involvement
of customer and insurer alike, and of the
respective networks of agents, carriers, and
3PL service providers as each party plays a
fundamental role in protection of common
risks and exposures. “Insurers will use their
network to assess and investigate the event
and substantiate the claim quickly to allow
a fast payment, hence bringing financial
security to the company insured. At the
same time, the insured company will use
its relationship with the carrier and 3PL to
facilitate implementation of countermeasures
and mitigating actions, and actively
participate in the identification of liabilities
and eventual recovery action towards these
identified liabilities,” he adds.
MSIE has moved away from the traditional
insurance approach and is supporting
Sony through its extensive know-how and
network, creating a collaborative approach
with its customers which, in the SSCSE case,
has contributed to a dramatic reduction of
losses and premiums. This is the result of
Risk Engineering programmes conducted
in the distribution network, Security Risk
assessments based on TAPA standards, fast
turn-around of claim payments and effective,
aggressive recovery actions in collaboration
with its customer. Carlo Giannini describes
the outcome as “an end-to-end, handson service which has proven to be a very
effective mitigating factor to losses and
claims.”
Bob Honda is quick to point out that the
success of any relationship is down to the
commitment of both parties. He says: “In
my very personal opinion, this has to do a
lot with how we approach the project. Carlo
always mentioned to us that the “not-myjob-attitude” is strictly prohibited in Sony
claims and together we have developed
one standard of working ethics. In fact, this
approach is not just for claims but for any
daily working jobs, and it has a somewhat
similar sense to what we Japanese people
possess – group thinking; we think about
what other people are doing/thinking and
act proactively. You may agree or disagree
but it is often very hard to find this attitude
Although the actual numbers are confidential, these graphs show
SSCSE’s two main KPIs related to insurance (rate/spent)
in workers from any industry, especially when
they are earning lower wages or are working
under harsh conditions. Such conditions
de-motivate workers and it is this demotivated human mindset which constructs
the first fundamental loss causing factor.
Any loss, damage or injury is always caused
by someone’s wrongdoing or not doing
something; cause is never spontaneous
unless it’s a natural occurence, it is always
a mixture of human events. Therefore, we
look at human activities in warehouses and
offices, and have been trying to establish our
proactive mindsets in those people.
“We are currently working on Warehouse
Logistic Risks Assessment surveys, or Security
surveys, along with Fire Risk surveys. My
position is to conduct these along with Carlo
at Sony warehouses in Europe. And this is
where TAPA FSR standards kick in. We look
at the warehouse based on TAPA quality,
but also add a slightly unique and original
approach that looks at human activities and
mindsets and works to ensure disciplined
adherence to rules and procedures to
prevent backsliding.”
This is supported by a monthly claims
meeting with Sony Europe and brokers to
share the current positions and to discuss
numerous issues and recovery works. Mitsui
representatives also visit Sony sites to convey
what they are doing and to involve and
motivate Sony personnel to minimise loss.
Bob Honda highlights the benefits of TAPA
standards in enabling the work he and his
colleagues are doing.
Continued on page 13
IIS MONTHLY REPORT
A message from IIS Lead, Tony Kavanagh
Three major crimes in July with
combined loss value of €2,270,000
Eighty cargo theft incidents were reported to the TAPA EMEA
Incident Information Service (IIS) in July, nine more than in
the previous month.
Of the 27 incidents containing a loss value in July, 11 were Major incidents with
loss values in excess of €100,000. Average losses for the month were €147,259.
This is a sizeable drop on the €216,130 average in June. The three biggest crimes
reported last month took place in Italy, South Africa and Kenya.
Note: Delayed reporting of cargo theft incidents prevents an
accurate comparison of numbers with the previous year.
Cargo Theft Incidents by Country
July 2013
1%
4%
5%
3%
8%
3%
30%
6%
Suspected
10 %
Netherlands
Germany
South Africa
Slovakia
17%
10%
UK
Austria
France
Italy
Belgium
Sweden
Sudan
Kenya
Unknown
Cargo Theft by Location Type
July 2013
Rail Terminal 1%
1-minute crime nets €1.3 million in cash
Venice was the scene of a spectacular in-water cash robbery on 1 July
when three armed criminals pulled up alongside a courier boat on a
lagoon and robbed it of nearly €1.3 million in cash. The heist happened
very early in the morning just after an armoured van had delivered three
cases of money to the courier boat, destined for banks and post offices in
Venice. The courier boat had just left the dock near Piazzale Roma on the
western side of the city when the thieves attacked, pointing a gun at the
three guards on board. One of the robbers then boarded the armoured
vessel and passed the money to his accomplices in the getaway boat
before they all sped away. The entire crime took no more than a minute.
Company
facilities 14%
Warehouse
13%
Unsecured
parking 39%
En route
(of which half
suspected) 33%
Continued on page 10
IIS MONTHLY REPORT
Cargo Theft by Product Type
July 2013
Pharma 1
Cosmetics 1
Food & Beverage 2
Tobacco
4
Not Specified
Clothing & Footwear
5
6
Metal
10
Non Electronics
Consumer Electronics
17
3
34
€540,000 of smartphones stolen in violent SA hijacking
A violent truck hijacking in Boksburg (Gauteng) in South Africa on 17 July
netted thieves a haul of smartphones and pharmaceuticals with an estimated
value of €540,000. Thankfully, the vehicle and almost all of its load were
recovered by police within hours. The shipment was on its way to a local
distribution centre when it was hijacked at around 11:00hrs. Armed thieves
driving in three cars blocked the road and forced the driver to stop. Police
assume that the criminals used a jamming device because the truck’s GPS
signal could not be identified. At some point, however, the truck regained
its GPS signal and police were able to locate the vehicle in front of a shop in
Primrose. When police arrived at the scene, some of the goods had already
been off-loaded into the back of the shop. One box containing cellphones
had been opened and several packets stolen. Eight boxes of phones, each
containing 720 smartphones, as well as the stolen medical products were
recovered. Police also seized a tracking device. The driver of the truck and a
shop owner were arrested.
Cargo Theft by Incident Type
July 2013
Theft from Vehicle
28
Theft from Facility
15
Theft from moving
truck (suspected)
14
Hijacking
10
Theft of Vehicle
Robbery
8
4
Theft 1
Cargo theft by country
Nairobi hijackers steal laptops worth €430,000
The day before the South African incident, thieves in Nairobi (Kenya)
stole two trucks carrying 2,240 laptops worth €430,000. They were being
transported to Kampala (Uganda). The load was recovered in a police
operation shortly afterwards during which one of the offenders was killed.
Three of his accomplices managed to escape. The thieves had reportedly
dressed up as fake police officers and blocked the road with their car.
Thanks to good reporting from the Dutch police (KLPD), the
Netherlands - again - topped the list of countries with the
highest number of cargo thefts recorded in IIS in July with
24 incidents. For the second consecutive month Germany
recorded 14 crimes. South Africa had the third highest
number of incidents with eight during July, the same as
Slovakia which is the suspected location for eight thefts
from moving trucks using the ‘Romanian M.O.’ in which
cargo is believed to have been stolen from trailers while
they are in motion. The United Kingdom reported five
crimes, followed by Austria with four and France and Italy
with three cargo thefts. The other countries featuring in the
July data were Belgium with two incidents and Sweden,
Kenya and Sudan, each with one crime. In six cases – all
related to suspected thefts from moving trucks out of the
Tilburg region in Holland heading for the UK, France, the
Czech Republic, Poland or Germany – the theft country
could not be established.
Continued on page 11
IIS MONTHLY REPORT
Cargo Theft News – EMEA Region
Austrian court puts smartphone
robbers behind bars
It was the 4th biggest heist recorded by IIS in 2012: during
the night of 3 April, three armed and masked men raided a
warehouse in Wiener Neudorf (Austria) and stole 5,000
smartphones worth more than €1.5 million.
Continued from page 10
Most stolen products in July
Consumer Electronics remained by far the
product category most sought-after by
cargo thieves in July with the 34 incidents
representing a big increase on the 14 similar
thefts in June. Non Electronics came second
this time, with 17 incidents – with tyres and
construction materials as the most targeted
items. During the month, 10 crimes were
reported involving metal thefts, while the
number of incidents involving clothing &
footwear doubled month-on-month to six
in July. In five cases, the stolen product
category was not mentioned. After a strong
increase in recent months, the number
of reported tobacco thefts decreased
considerably in July to four thefts. This
compares to eight in June. Food & beverage
was stolen in two incidents last month and
there were single crimes involving the theft
of pharmaceuticals and cosmetics.
The thieves made their way into the facility, threatened and
attacked several warehouse workers, tied them up and
terminated the CCTV system before loading 15 pallets of
devices onto their truck and driving off. The entire theft
took around two hours. “The police”, we wrote at
the time, “believe that a theft of this magnitude
was calculated and the perpetrators likely had
inside knowledge”. Austrian police subsequently
arrested two Serbs who were believed to have
played a central role in the heist. On 6 August,
2013, they were sentenced by an Austrian court to
three and four and-a-half years in prison. The stolen
smartphones, however, have still not
been recovered (source: www.krone.at).
Incident types last month
30 of the 80 reported incidents in July took
place in unsecured truck stops and rest areas.
The 14 suspected thefts from moving trucks
recorded in July explains why en route came
in second position this time with a total of 26
incidents, followed by thefts from company
facilities with 11 and warehouses with 10.
With 43 incidents, intrusion was again the
Modus Operandi (M.O.) preferred by thieves
in July, confirming a trend reported over
recent months. No less than 13 incidents
recorded in IIS in July had a violent M.O. the same number as in June. This means that
16% of all IIS recorded incidents in July were
violent as opposed to 18% in June.
Police arrest gang ‘exporting’ stolen goods to North Africa
German Police in Lüneburg (Lower Saxony) have arrested a gang of six who allegedly committed numerous thefts by cutting the curtains or breaking the locks of trucks/trailers parked on
unsecured rest areas and overnight stops along the A2, A7 and A23 motorways in Germany.
All six gang members are of North African origin and were based in Hamburg. Police believe the
thieves have been operating in Northern Germany since the beginning of 2013. Every evening,
they reportedly drove from one unsecured overnight stop to the other and attacked trailers
while the drivers were sleeping in their cabin. The stolen goods – all kinds of valuable goods
which could be quickly and easily sold on the black market such as plasma TV sets, clothing,
shoes or handbags – was then provisionally stored in rented garages in Hamburg. From there,
the goods were brought to Spain by truck before being shipped to North Africa.
Police arrested the group at the end of June when several members were caught in the act while
loading a truck at a secluded warehouse in Hamburg that was bound for Spain
(source: Police Lüneburg).
Continued on page 12
Cargo Theft News – EMEA Region
Spanish police issue alerts
over highway robbery on
the AP-7
Spanish police have again warned
that the so-called 'tyre-puncturing'
highway robbers are back and actively
targeting vehicles with foreign registration plates.
Police tackle foreign criminals
on UK roads
During a four-day campaign (15-19th July)
involving Polish, Lithuanian and Romanian police forces, British Police arrested more than
115 individuals on UK roads on suspicion of a
range of offences including human trafficking,
money laundering and fraud.
More than 250 cars were also seized in ‘Operation Trivium’ which was instigated to catch
travelling criminals using the road network to
avoid detection whilst they moved around the
country. The intelligence led campaign also
saw some individuals detained after it was
established they were wanted on a European
arrest warrant for offences including grievous
bodily harm. Other individuals were arrested
on suspicion of theft and shoplifting.
Officers from Romania, Lithuania and Poland were able to carry out real-time checks
to establish if the occupants were wanted
by police in their home countries. Officers
used various means of intelligence, including
automatic number plate recognition (ANPR),
to stop drivers and detect criminality. It is
estimated there are, at any one time, between
15,000 and 30,000 foreign registered vehicles
present on UK roads.
Chief Superintendent Martin Evans, head of
the Central Motorway Police Group, said:
“The operation has proved successful and we
have dealt with a lot of individuals who might
have otherwise avoided detection. This was
the first national roads policing operation of
its kind and it shows the value in us working
with our European colleagues”.
TISPOL, the European Traffic Police Network,
also took part in the operation.
Although the alert is first and foremost designed to warn car drivers, it
certainly doesn’t do any harm if truck
drivers, too, are made aware of the
risk. The thieves' modus operandi
involves puncturing a wheel either
when the car/vehicle is stationary
at an airport or petrol station or by
firing a shot at it when it is in motion.
Then, when the driver and passengers
stop to check their vehicle, one of
the criminals offers to help while an
accomplice sneaks into the vehicle
and relieves the occupants of their
possessions.
Other M.O. variations include stopping drivers for directions and flashing
vehicles to warn them of a mechanical problem, such as a falling exhaust
pipe or lights not working. Distraction
techniques mean that lightning-quick
thieves can get in the vehicle while
the driver is otherwise occupied – all
within a matter of seconds. Around
30% of crimes on the AP-7 motorway
through the Costa Brava, Costa Dorada and past Barcelona involve thieves
distracting drivers to rob them
(source: www.thinkspain.com).
INSURANCE PARTNERSHIPS
Continued from page 8
“FSR has helped me to understand how to
see things in warehouses in a standardised
way. We now discuss issues at warehouses
based on FSR standards and this gives us a
lot of advantages as these standards are self
explanatory and it is easy for me to explain
what state the warehouse is in by simply
referring to its FSR compliance level,” he says.
Attending TAPA conferences has provided a
further valuable insight into the supply chain
security process, Bob says, adding: "A lot of
people, from the industry, such as security
companies, parking areas, manufacturers with
the same concerns, and carriers with the same
concerns but from different perspectives.
When I attended my first conference it
was such an experience to learn that there
were that many people who wanted to do
something about supply chain resilience and
I was surprised at how motivated they were.
Attending TAPA events has given me the
opportunity to learn something I wouldn’t have
by just working with Sony, and when I have
learnt something new, I have always shared this
Latest FSR, TSR and TACSS
security certifications
In each issue of this newsletter, we will be publishing a list of the TAPA
EMEA members that have most recently gained TAPA FSR, TSR and TACSS
certification. The following companies and locations were audited by one of
TAPA EMEA’s approved auditing partners.
FSR
Company Name
FSR
Tech Data Espana, S.L.U.
Country
City
Class
ES
Alovera-Guadalajara
A
with Carlo so that we can use that idea in our
own projects.”
Carlo believes customers have a big role
to play to get insurers to take a more
collaborative approach.
He says: “We all pay insurers a lot of money so
we have to make sure we make 100% use of
their services to our advantage to protect our
assets. Despite much discussion over the years,
we are still not at a point where insurers reward
us with rebates against properly managed
supply chain risk but there is no question that
working closer together in the protection of
common interests and objectives does deliver
financial benefits for the insured and insurers.
What we are experiencing with Mitsui is
adding value and bringing tangible results to
risk management and loss mitigation far and
beyond merely providing financial protection
to us as a customer.”
‘We all pay insurers a lot of
money so we have to make
sure we make 100% use of
their services to our advantage
to protect our assets.’
TAPA and industry events
Log Expo
02-05 September – Kielce
http://www.targikielce.pl/index.
html?k=log_expo_en&s=index
Safety & Security
03-05 September – Tampere (FI)
http://www.turvallisuusmessut.fi/
SIPS
03-05 September - Krasnodar (RU)
http://www.sips-expo.ru/
VILO Relation
03-05 September – Hardenberg (NL)
http://www.evenementenhal.nl/
hardenberg/home
Hi Logistics
03-06 September – Herning (DK)
http://www.mch.dk/
E-Crime
04-05 September – Abu Dhabi (AE)
http://www.e-crimecongress.org/
Interlogistika
09-12 September – Moscow (RU)
http://eng.crocus-expo.ru/exhibition/
Materials Handling
10-12 September – Dubai (AE)
http://www.materialshandlingme.com/
frankfurt/131/for-visitors/welcome.aspx
Eurotrans
11-14 September – Brno (CZ)
http://www.bvv.cz/de/eurotrans/
Transportation, Logistics & Shipping
12-15 September – Istanbul (TR)
http://www.cnrtransportlojistik.com/
anasayfa.aspx
Trans-Expo
13-15 September – Yerevan (AR)
http://www.expo.am/
Security User
17-19 September – Copenhagen (DK)
http://www.securityuserexpo.com/
Transexpo-Poland
17-19 September – Kielce (PL)
http://www.targikielce.pl/index.
html?k=transexpo_en&s=index
TAPA Regional Conference
18 September – Milan (IT)
http://www.tapaemea.com/
information/conferences/regionalconferences/regional-conferencesregistration.html?tx_event_
pi1%5Baction%5D=showForm&tx_
event_pi1%5BeventUid%5D=24
TCS&D
18-19 September – Peterborough (GB)
http://www.tcsandd.com/
Transport & Logistik
18-19 September – Bern (CH)
http://www.easyfairs.com/events_216/
logistik-schweiz2013_27064/logistikschweiz-2013_27066/
Uralcomtrans
18-20 September – Yekaterinburg (RU)
http://www.comtrans-expo.ru/
ISAF Security
19-22 September – Istanbul (TR)
http://www.isaffuari.com/
SPIE
23-26 September – Dresden (DE)
http://spie.org/
Protection Technologies
24-26 September – Kiev (UA)
http://www.tech-expo.com.ua/
CeMAT
24-27 September – Moscow (RU)
http://www.itfm-expo.ru/en-GB/
Innosecure
25-26 September – Velbert (DE)
http://www.mesago.de/
Transport Security & Safety
25-27 September – St. Petersburg (RU)
Securtech
26 September – Istanbul (TR)
http://www.tuyap.com.tr/en/index.php
Alarmes Protection Securite
26-29 September – Paris (FR)
http://www.salon-aps.com/
European Transport Conference
30 September – Frankfurt (DE)
http://etcproceedings.org/conference
InterSecurityForum
01-02 October – Moscow (RU)
http://www.intersecurityforum.ru/index.
php?section=17&paragraph=1
Post Exo
01-03 October – Vienna (AT)
http://www.postexpo.com/
Interprotex
01-04 October – Zagreb (HR)
http://www.zv.hr/
Dworzec
07-10 October – Poznan (PL)
http://dworzec.mtp.pl/en/
Eurotrans
07-11 October – Brno (CZ)
http://www.bvv.cz/en/eurotrans/
Intermodal Europe
08-10 October – Hamburg (DE)
http://www.intermodal-events.com/
TAPA speaking
Transport & Logistics Belarus
08-10 October – Minsk (BY)
http://www.tc.by/
Trans Ukraine
09-11 October – Kiev (UA)
http://www.pe.com.ua/ru/exhibitions/
transport-logistik
Mersin Logistics & Transportation Fair
10-13 October – Mersin (TR)
http://www.forzafuar.com.tr/eng/
Road
14-17 October – Moscow (RU)
http://www.dorogaexpo.ru/doroga/
Security Technologies
14-17 October – Istanbul (TR)
http://www.tuyap.com.tr/en/index.php
Top Transport Europe
15-16 October – Montpelier (FR)
http://www.top-transport.net/en/
Bezpeka / Sequrity
15-18 October – Kiev (UA)
http://www.bezpeka.ua/index_e.php
Storage. Transportation. Logistics
21-24 October – Moscow (RU)
http://www.stl-expo.ru/en/
Sectech
22-23 October – Stockholm (SE)
http://www.sectech.nu/
Pragoalarm / Pragosec
23-25 October – Prague (CZ)
http://www.pragoalarm.cz/
APLOG
29-30 October – Lisbon (PT)
http://www.aplog.pt/
Beltransservice
29 October-01 November – Minsk (BY)
http://www.greenexpo.by/exhibitions1.
asp?lang=en&code=1
Infosecurity Netherlands
30-31 October – Utrecht (NL)
http://www.infosecurity.nl/nl-NL/
Bezoeker.aspx
Security Moldova
31 October-03 November - Chisinau
(MD)
http://www.security.moldexpo.md
If you are aware of any events that might be of interest to TAPA EMEA members, please email the details to [email protected]