TRUST BOARD PAPER – COVER SHEET Meeting Date: Thursday, 27th March 2008 Agenda Item: 8 Title: Operational Performance (Month 11) and Executive Reports: Purpose: Chief Executive/Executive Directors to draw attention to key areas under review by Executive Team Summary: Section 1: Finance • Overall Risk Rating 4 (Green) with forecast outturn rating of 3 (Green). Section 2: Service Performance • Service Performance Scorecard Rating 1.0 (Amber) with forecast outturn rating of 1 (Amber). • Other Targets and Forecast Healthcare Commission Quality Rating ‘Excellent’ based on 2007/08 thresholds. Section 3: Clinical Indicators • MRSA NIL cases in February against a target of 1, with year to date 13 cases against an annual target of 12 cases. • C.Diff 13 hospital cases in February against a target of 19. • Hand Hygiene compliance improvement to 90% in February. Section 4: Workforce • Variance between staff in post and budget has reduced to 6.28%. • Sickness absence at 3.68% marginally above Trust target of 3.5%. • Overtime levels reduced compared to the previous month. Section 5: Risk Management • Risk Register (Month 11): - No extreme risks (Red) - High Risks (Amber): 2 new Amber risks recorded in Month 11 : 12 risks remain Amber from Month 10 : 2 risks downgraded to Moderate (Yellow) in Month 11 : 1 risk eliminated and archived in Month 11 Recommendation: To receive and note the Operational Performance Report and approve extension on review of Risk Management and Clinical Governance Strategies and Policies. Prepared by: Head of Performance in conjuction with Executive Directors and Director of Infection, Prevention and Control Presented by: P Murphy, Chief Executive/ Executive Directors/ DIPC This report covers: (Please tick relevant box) Assurance Framework 9 Business Planning Complaints Finance Foundation Trust Compliance Other (Please specify) 9 9 External Standards: NHSLA/KLOE/HCC Please specify Standard & Reference No: KLOE 4.1 NHSLA 2.1.5 and 2.1.6 Local Delivery Plan Performance Management 9 9 Strategic Development Financial Implications: YES / NO Legal Implications: POTENTIAL Risk Implications: YES / NO NO 9 YES ESSEX RIVERS HEALTHCARE NHS TRUST Section 1: FINANCE REPORT For Period Ending February 2008 When Essex Rivers Healthcare becomes a NHS Foundation Trust, the Trust will be monitored in accordance with Monitor’s Compliance Framework. A key component of this is the compliance with a set of financial risk ratings to determine an over financial risk score. The Trust’s self-assessed risk rating score for February is summarised in Table 1a below. Table 1a: Risk Ratings using Monitor’s Assessment Criteria Plan Year to Date Forecast Outurn EBITDA Achieved (% of plan) 5 5 5 EBITDA Margin % 3 5 4 Return on assets excluding dividend (%) 5 5 5 I&E Surplus Margin Net of Dividend (%) 2 4 3 Liquidity Ratio (Days) 1 3 2 Overall Risk Rating 3 4 3 As a NHS Trust, Essex Rivers Healthcare also has to operate within the national financial performance framework set by the Department of Health. The metrics are performance managed by the DH through the SHA and are summarised in Table 1b below. Table 1b: Summary of Performance Year to Date Forecast Outurn I&E Breakeven Duty (against control total) 1 1 Achievement of EFL Duty 1 1 Achievement of CCAR Duty 1 1 Compliance with the Prompt Payment Code 3 3 1 ESSEX RIVERS HEALTHCARE NHS TRUST KEY FINANCIAL INFORMATION The Trust’s Key Financial Information at the end of February is summarised as follows: * Year to date position – a surplus of £4,998k compared with the year to date budget of £6,530k; an adverse variance of £1,532k. * The forecast outturn is a net surplus of £2,937k (after the final debt repayment of £6,518k). * EBITDA margin year to date is 12.13%. The forecast outturn EBITDA margin is 10.74%, which is slightly below plan of 10.82%. * The Service and Cost Improvement Programme (SCIP) has currently achieved £4,554k and has therefore the full year SCIP target of £4,195k has been delivered. * The Capital Programme is currently forecast to underspend by £65k following management action to address slippage in schemes. * Short-term investments and cash deposits totalled £16,192k, a reduction on Month 10 following the repayment of the outstanding debt. * The Trust is forecasting it will meet its EFL duty within the tolerance allowed. * The Trust is forecasting it will meet its CCAR duty within the tolerance allowed. * Prompt payment performance: - 24% by volume, 33% by value for the month - 67% by volume, 65% by value for the year to date The backlog in processing pharmacy invoices continues to have a detrimental impact although the backlog of aged invoices has been reduced. 2 ESSEX RIVERS HEALTHCARE NHS TRUST Income & Expenditure February 2008 Income NHS clinical income (note 1.1) Elective income Tariff income Non-tariff income Non-Elective income Tariff income Non-tariff income Outpatient Tariff income Non-tariff income A&E Tariff income Non-tariff income Other Tariff income Non-tariff income Sub-total PbR (clawback)/relief and MFF Total Financial Year 2007/08 Budget Full Year £000 Forecast Outturn £000 Budget Year to Date £000 Actual Year to Date £000 33,074 2,247 32,358 2,138 30,317 2,059 29,651 2,006 58,335 955 56,888 651 53,474 875 52,213 677 30,633 1,938 28,956 2,529 28,080 1,776 26,534 2,479 5,344 - 5,339 - 4,898 - 4,894 - 36,656 169,180 7,553 176,733 37,046 165,906 7,258 173,164 32,813 154,293 6,924 161,217 32,807 151,262 6,652 157,914 1,262 1,107 2,369 1,142 1,241 2,383 1,157 1,017 2,174 941 1,143 2,084 234 5,852 5,041 11,127 246 5,848 4,575 10,669 215 5,366 4,655 10,236 226 5,367 4,303 9,896 - - - - 190,229 186,216 173,627 169,894 108,169 10,980 19,044 31,448 105,431 12,216 16,472 32,090 97,421 9,016 17,055 27,431 95,847 9,840 16,409 27,189 169,641 166,209 150,923 149,285 EBITDA Profit/loss on asset disposals Exceptional income/costs Total depreciation Total interest receivable/(payable) Total interest payable on loans and leases PDC dividend Taxation payable 20,588 6,518 6,377 - 130 4,886 - 20,007 23 6,518 6,356 - 713 4,886 - 22,704 5,975 5,839 - 119 4,479 - 20,609 23 5,975 5,813 - 681 4,481 - Net Surplus/(deficit) 2,937 2,937 6,530 4,998 10.82% 176.58% 9.79% 1.58% 14 10.74% 171.60% 9.82% 1.54% 13 13.08% 100.00% 15.89% 3.76% 26 12.13% 192.57% 14.43% 2.94% 22 Non NHS clinical income (note 1.2) Private patient income Other non-protected clinical income Total Other Income (note 1.3) Research & development Education and training Other income* Total PFI specific income Total income Expenses Pay costs (note 1.4) Drugs costs (note 1.5) Clinical supplies & services (note 1.5) Other costs (excl. depreciation) (note 1.5) PFI specific costs Unitary payment Other costs Total costs Risk rating metrics EBITDA margin EBITDA % achieved ROA I&E surplus margin Liquid ratio 3 ESSEX RIVERS HEALTHCARE NHS TRUST Balance Sheet February 2008 Financial Year 2007/08 Budget Full Year £000 Fixed assets Fixed assets PFI residual interest PFI deferred assets Total fixed assets Forecast Outturn £000 Budget Year to Date £000 Actual Year to Date £000 148,085 148,085 147,818 147,818 147,203 147,203 146,940 146,940 3,397 5,981 1,065 2,124 440 13,007 3,233 3,707 3,239 114 4,232 440 14,965 3,436 6,031 3,234 11,513 24,214 3,489 5,493 3,724 497 878 16,192 29,279 3,612 3,185 1,018 1,078 8,893 7,280 361 466 3,326 11,433 6,901 2,460 2,036 334 4 3,658 15,393 7,290 3,876 2,038 760 4 8,661 22,629 Total current assets/(liabilities) Long term debtors (note 2.4) 2,378 2,378 2,384 2,385 Total assets less current liabilities Creditors: amounts falling due > one year Finance leases Provisions for liabilities and charges (note 2.7) 4,114 2,750 3,532 2,123 8,821 2,774 6,650 2,147 151,827 151,605 155,634 153,828 - - - - 74,662 12,294 61,640 2,477 754 151,827 74,662 12,302 61,418 2,469 754 151,605 74,055 15,887 62,461 2,477 754 155,634 74,055 14,363 62,181 2,475 754 153,828 151,827 151,605 155,634 153,828 47.7 17.6 21.5 41.2 22.2 43.8 44.6 17.9 43.2 44.7 18.9 45.7 Current assets Stocks & Work in Progress NHS trade debtors (note 2.1 - 2.3) Non NHS trade debtors (note 2.1 - 2.3) Other debtors Accrued income Prepayments Cash at bank and in hand (note 3.1) Total current assets Current liabilities (amounts due in less than one year) Bank overdraft Drawdown in committed facility Trade creditors (note 2.5) Other creditors (note 2.5) PDC dividend creditor Capital creditors Interest payable creditor Payments on account Accruals (note 2.5) Deferred income Total current liabilities Total assets employed - Loans Total loans Total loans Taxpayers equity Public dividend capital Income and expenditure reserve Revaluation reserve Donated asset reserve Other reserves (government grant reserve etc.) Total taxpayers equity Total funds employed Key Balance Sheet metrics Stock days Trade debtor days Trade creditor days (excl. Accruals) 4 ESSEX RIVERS HEALTHCARE NHS TRUST Cash Flow February 2008 Financial Year 2007/08 Budget Full Year £000 Forecast Outturn £000 Budget Year to Date £000 Actual Year to Date £000 EBITDA Excluding non cash operational I&E items 20,588 20,007 22,704 20,609 3 454 59 80 - 2,893 - 96 167 2,728 - 1,737 80 - 2,600 - 255 - 98 - 723 - 36 404 14 74 1,571 - 72 - 89 942 - 857 73 - 200 151 8,854 - 699 CF from operations 18,195 17,569 24,659 28,784 Capital expenditure (note 3.2) Maintenance capex Non maintenance capex - 4,785 - 2,531 - 5,140 - 2,111 - 3,037 - 2,063 - 3,248 - 1,844 - 291 - - 313 - - 266 - - 282 - 10,588 10,005 19,293 23,410 130 713 119 681 - 6,518 - 6,518 - 5,975 - 5,975 607 - 4,886 607 - 4,886 225 - 2,443 - 2,443 Net cash outflow/inflow - 79 - 79 11,219 15,673 Opening cash balance New cash outflow/inflow Closing cash balance 519 - 79 440 519 - 79 440 519 11,219 11,738 519 15,673 16,192 Movement in work ing capital Stocks and work in progress NHS trade debtors Non NHS trade debtors Other debtors Accrued income Prepayments Trade creditors Payment on account Accruals Deferred income Provisions and liabilities Other Cash exceptional items Cash receipt from asset sales Transfer from reserves Taxation paid Cash at bank and in hand CF before financing Interest Interest (paid) on loans and leases Interest (paid)/received on cash balance/WC facility Loans Drawdown of loans and leases Repayment of loans and leases Other Public dividend capital received/(repaid) Capital dividends repaid 5 ESSEX RIVERS HEALTHCARE NHS TRUST NOTES TO THE ACCOUNTS 1. INCOME & EXPENDITURE 1.1. NHS Clinical Income NHS clinical income is currently £3,303k under recovered year to date as summarised in table 2. Table 2: Analysis of NHS Clinical Income Year to Date Clinical Income Elective Day Cases Elective Inpatients Non Elective Inpatients Outpatients Sub-total Accident & Emergency Pathology Open Access Critical Care Services Total Cost & Volume Income Other NHS Clinical Income (incl. MFF) Total NHS Clinical Income January 2008 February 2008 Budget Actual Variance Budget Actual Variance Variance £'000 £'000 £'000 £'000 £'000 £'000 £'000 14,429 17,903 54,269 29,695 116,296 4,898 5,402 6,049 132,645 13,617 17,995 52,811 28,852 113,275 4,894 5,143 5,769 129,081 -812 92 -1,458 -843 -3,021 -4 -259 -280 -3,564 1,312 1,646 4,863 2,700 10,521 445 491 550 12,007 1,278 1,547 4,664 2,750 10,239 448 494 249 11,430 -34 -99 -199 50 -282 3 3 -301 -577 -291 -203 -57 -548 -1,099 3 -152 0 -1,248 28,572 28,833 261 2,778 3,104 326 -242 161,217 157,914 -3,303 14,785 14,534 -251 -1,490 An update of the contributing factors to the cumulative under recovery is as follows: • The Trust’s performance against its planned activity has contributed to this shortfall. There were a net 89 less day cases/regular day attendances, 415 more elective inpatients but 996 less non-elective admissions year to date to Month 11 compared with the plan to date. There were also 1,158 less outpatient attendances (first and follow-ups) compared with the plan for the year. These have all contributed to the year to date position. • The shortfall in income from activity also has an adverse impact on the Market Forces Factor (MFF) calculated by the Department of Health. While the outturn position will be notified to the Trust in due course, the estimated impact has been included. Ongoing Action: Performance review meetings are led by the Chief Executive. The anticipated activity to achieve the 18 week wait has now been matched against planned available capacity. The Trust has provided additional sessions within the resources available, and for some specialities, has outsourced to achieve the required target. There were only 2 penalties notified by the PCT at month 10 around increased growth of the HRG S22 above last year’s outturn position and the issuing of sick certificates to patients on discharge following a procedure. The estimated impact of these penalties is unlikely to be more than £50k and has been allowed for in the forecast outturn. Since Month 10 it has been agreed with the PCTs that so long as the Trust can evidence improvement in its practices then these penalties will be waived. The required actions are being implemented by the Chief Operating Officer All issues of incorrect coding are referred to relevant directorates for action. The position continues to be carefully monitored. 6 ESSEX RIVERS HEALTHCARE NHS TRUST 1.2. Non-NHS Clinical Income Non-NHS income has under recovered by £90k for the year to date. Private patient income continues to account for the majority of the shortfall. The deficit of £216k for the year to date represents a further small improvement on Month 10. As previously reported, the private patient market appears to have shrunk, which is not surprising given that NHS waiting times have fallen. The private sector has replaced available capacity by purchasing NHS work. Other nonprotected clinical income includes income from RTAs, which is £91k ahead of budget and reimbursement income from the County Council relating to patients in receipt of social care packages, which is also ahead of budget by £36k. Ongoing Action: A review and reassessment of private patient income has been carried out as part of the budget setting process for 2008/09. It is likely this will result in a cost pressure to the Trust to reduce the budget. By its very nature, income from RTAs is not easy estimated and therefore it should be expected to fluctuate. 1.3. Other Income Other (non-patient related) income also continues to under recover (£340k year to date). The two main causes of this are: • Income from drug sales continues to under recover by £197k although there are associated underspends in the cost of drugs. The decline in the number of private patients referred to in 1.2 above has also had an impact on the income from prescribed drugs. • The income from the plastic surgery SLA continues to under recover (£168k). Ongoing Action: Income targets are being revised through the 2008/09 budget setting process and this will result in a cost pressure to the Trust as income targets are realigned to more realistic levels. 1.4. Pay Pay expenditure is £1,574k under spent year to date, net of the Service and Cost Improvement Programme (SCIP) and after release of reserves. Table 3 analyses pay expenditure by staff group. Table 3: Pay by staff group Budget Actual Variance Budget Actual Variance January 2008 Variance £'000 £'000 £'000 £'000 £'000 £'000 £'000 13,333 28,374 37,825 17,466 349 97,348 73 97,421 12,946 28,326 37,410 16,544 337 95,563 284 95,847 Year to Date Staff Group Management/Admin Medical Nursing Scientific, Technical & Therapeutic Other Total Reserves Total Pay Expenditure February 2008 387 49 415 921 13 1,784 (210) 1,574 1,235 2,590 3,523 1,641 101 9,090 (155) 8,935 1,220 2,645 3,580 1,607 95 9,146 (84) 9,062 15 (55) (57) 34 6 (56 ) (71) (127) Vacant posts are making a significant contribution to the Trust’s overall SCIP target. 7 33 (21) 70 82 (3 ) 161 497 658 ESSEX RIVERS HEALTHCARE NHS TRUST Ongoing Action: The Trust continues to exercise strong control over its establishment control procedures. All vacant posts are scrutinised and where appropriate a contribution made to the SCIP target. Additional costs from outsourcing, additional agency and similar costs will continue to be incurred in order that the Trust can hit is activity targets. It is strongly advised that the internal control processes operate as usual to contain the additional costs to meet the activity targets. Total temporary staffing costs were £515k (5.6%) in February, continuing the steady increase seen over the last few months. Expenditure has increased compared to this time last year due to vacancies and the need to meet the 18 week wait and other targets. The rolling 12 months analysis of temporary staffing expenditure is set out in graph 1. Graph 1: Temporary staffing expenditure by month 600 500 £'000 400 326 300 343 200 162 100 - Non-NHS 162 115 191 182 186 224 276 234 285 130 15 31 39 69 Feb Mar Apr May 60 Jun 64 86 85 86 104 78 Jul Aug Sep Oct Nov Dec 189 125 Jan Feb NHS Table 4 analyses year to date expenditure on temporary staffing expenditure by staff group: Table 4: Year to date expenditure on temporary staffing Staff Group Management/Admin Medical Nursing Scientific, Technical & Therapeutic Other Total Temporary Pay Expenditure Agency Bank Locum Total January 2008 £'000 £'000 £'000 £'000 £'000 371 390 12 210 0 984 0 0 1,083 0 0 1,083 8 0 1,454 0 0 0 1,454 371 1,845 1,095 210 0 3,521 280 1,632 920 174 0 3,006 ESSEX RIVERS HEALTHCARE NHS TRUST 1.5. Non-Pay Non-pay expenditure was £64k under spent year to date, net of the Service and Cost Improvement Programme and after release of reserves. An analysis of non-pay by expenditure type is presented in table 5. Table 5: Non-pay by Expenditure Type Year to Date Non Pay Drugs Clinical supplies General supplies Establishment expenses Premises expenses Other Total Reserves Total Non-Pay Expenditure January 2008 February 2008 Budget Actual Variance Budget Actual Variance Variance £'000 £'000 £'000 £'000 £'000 £'000 £'000 9,016 16,787 5,481 3,344 7,587 9,246 51,461 2,041 53,502 9,840 16,279 5,316 3,169 7,413 10,487 52,504 934 53,438 -824 508 165 175 174 -1,241 -1,043 1,107 64 582 1,629 507 310 795 1,030 4,853 186 5,039 1,004 1,449 348 310 122 1,701 4,934 141 5,075 -422 180 159 0 673 -671 -81 45 -36 211 -964 10 33 458 248 -4 -314 -318 Of particular note is the variance of £1,241k relating to ‘Other’, which largely relates to the costs of outsourcing activity although these costs are covered by slippage in reserves. The position includes costs to deliver the additional activity to deliver the 18 week wait as advised by the Chief Operating Officer. Ongoing Action: Various budgets, such as drugs and medical consumables, can be volatile in nature and vary in relation to the level and complexity of activity. Service areas continue to review and report their year to date variations and forecasts for the year-end. 1.6. Service and Cost Improvement Programme (SCIP) The SCIP has achieved £4,554k year to date and so has now achieved the total target of £4,195k for the year. Of the £4,554k achieved to date, £2,145k has been found recurrently (£2,849k full-year effect). In achieving the full year target recurrently, unutilised reserves (incremental drift, NICE) will be released to ensure there will be no overhang into 2008/09. A summary of the Service and Cost Improvement Programme is shown in table 6. Table 6: Service and Cost Improvement Programme Projects Infrastructure Procurement Workforce and Payroll Service Improvements Income Prescribing and Medicines Total Full Year Plan Plan £'000 £'000 109 619 2,246 264 820 137 4,195 Year to Date Actual Variance £'000 97 530 2,048 242 749 126 3,792 9 135 1,375 1,940 369 690 45 4,554 £'000 38 845 -108 127 -59 -81 762 Plan February 2008 Actual Variance £'000 17 40 288 22 67 12 446 £'000 12 126 102 26 70 8 344 £'000 -5 86 -186 4 3 -4 -102 ESSEX RIVERS HEALTHCARE NHS TRUST Ongoing Action: A significant proportion of the savings identified are of a non-recurrent nature although the release of reserves has enabled the SCIP target to be achieved. Next year’s SCIP target has been included as part of the FT application and the recommendations from RRC has ensured there has been no overhang from 2007/08. SCIP savings are subject to the sign-off process by the Project Assurance Team. 2. BALANCE SHEET 2.1. Debt Management The Trust actively pursues both NHS and Non-NHS debts in accordance with its debt management procedures. Table 7 summarises the ages of debts outstanding at the end of February compared with January. Table 7: Total Debtors NHS Period Outstanding £'000 February 2008 Non NHS Prepay £'000 £'000 Total NHS £'000 £'000 January 2008 Non NHS Prepay £'000 £'000 Total £'000 30 days or less 31 - 60 days 61 - 90 days In excess of 90 days Total AR Debtors 939 -117 146 280 1,248 221 196 12 85 514 0 0 0 0 0 1,160 79 158 365 1,762 138 262 158 272 830 373 62 27 80 542 0 0 0 0 0 511 324 185 352 1,372 Other (Non AR) Debtors 4,245 3,591 2,385 10,221 2,220 3,324 2,391 7,935 Total Debtors 5,493 4,105 2,385 11,983 3,050 3,866 2,391 9,307 Budget 6,031 3,234 2,384 11,649 7,197 3,206 2,391 12,794 -538 871 1 334 -4,147 660 0 -3,487 Variance Overall debtor balances have increased by £2,676k since January with NHS Debtors increasing by £2,443k. This is mainly due to the under performance credit notes now being reported within current liabilities. 2.2. Accounts Receivable Debtors The amount due for invoices outstanding in excess of 31 days is £602k at the end of February (£861k in January). Ongoing Action: The Trust continues to pursue all debts in accordance with its debt management policies. 2.3. Other (Non-AR) Debtors These include income accrued at the end of the month. It also includes a large proportion of the balance related to RTA income that is paid to the Trust by the Central Recovery Unit (CRU) once claims have been settled. 10 ESSEX RIVERS HEALTHCARE NHS TRUST 2.4. Debtors Due more than One Year The Trust is carrying a large prepayment in relation to the staff accommodation PFI scheme (£1,544k year to date). This balance reduces over the life of the scheme (25 years). 2.5. Creditors Due Within One Year Table 8 analyses creditors due within one year. Table 8: Creditors due within one year NHS Period Outstanding 30 days or less 31 - 60 days 61 - 90 days In excess of 90 days Total AP Creditors £'000 February 2008 Non NHS POA £'000 £'000 Total NHS £'000 £'000 January 2008 Non NHS POA £'000 Total £'000 £'000 690 20 17 80 807 2,172 388 114 396 3,070 0 0 0 0 0 2,862 408 131 476 3,877 749 24 11 91 875 1,536 674 290 615 3,115 0 0 0 0 0 2,285 698 301 706 3,990 Other (Non AP) Creditors 3,036 15,716 0 18,752 10,599 11,557 0 22,156 Total Creditors 3,843 18,786 0 22,629 11,474 14,672 0 26,146 Budget 2,314 13,079 0 15,393 2,201 12,309 0 14,510 Variance 1,529 5,707 0 7,236 9,273 2,363 0 11,636 Creditor balances include all accruals, including the underperformance on activity of £3,307k that will be refunded to PCTs. PCTs are asking that the repayment of the underperformance be deferred to 2008/09 rather than 2007/08, which will result in a higher than planned creditor balance at year end. Table 9 also provides a supplementary analysis of the number of invoices outstanding. The number of invoices outstanding for more than 30 days has been reduced by 367. Table 9: Number of Invoices NHS Period Outstanding 30 days or less 31 - 60 days 61 - 90 days In excess of 90 days Total AP Creditors £'000 76 33 4 22 135 February 2008 Non NHS POA £'000 1,999 358 103 400 2,860 £'000 0 0 0 0 0 Total NHS £'000 £'000 2,075 391 107 422 2,995 75 18 5 23 121 January 2008 Non NHS POA £'000 1,963 407 175 659 3,204 Total £'000 £'000 0 0 0 0 0 2,038 425 180 682 3,325 2.6. Public Sector Payment Policy (Prompt Payment Code) Under the prompt payment code, invoices received from non-NHS trade creditors should be paid within 30 days of the receipt of goods or date of invoice (whichever is the later) unless other payment terms have been agreed. The target is to pay 95% of invoices within this period. Trust performance against this target is shown in graph 2. 11 ESSEX RIVERS HEALTHCARE NHS TRUST Graph 2: Public Sector Payment Performance 100% Percent 80% 60% 40% 20% 0% Jan Feb Mar Apr May June July Aug Sep Oct Volume % Value % Target Cumulative Volume % Nov Jan Feb Cumulative Value % As can be seen from the graph, the Trust continues to fall short of the internal PSPP target of 80% year to date, both on volume and value. The significant deterioration in performance for February continues as a result of the new Trust Pharmacy system .Full data failed to transfer to the payments system in month 9 resulting in a period of a catch-up in month 10 and the subsequent late payment of a significant number of invoices in months 10 and 11. Staff sickness and vacancies have acerbated the problem. The finance department has also been undertaking a significant work plan to reduce the backlog of other outstanding invoices that had been held due to outstanding queries (as shown in table 9). This is also impacted on current performance but will enable performance to improve in the new financial year. In summary, PSPP performance is: - 24% by volume, 33% by value for the month - 67% by volume, 65% by value for the year to date Ongoing Action: The Trust has set an internal target to achieve a PSPP of 80% by the year end. The deterioration in the pharmacy performance is unacceptable and solutions are being discussed by Finance and Pharmacy to urgently address the situation. 2.7. Provisions for Liabilities and Charges The Trust provides for legal or constructive obligations that are of uncertain timing or amount. These are based on the best estimate of the expenditure required to settle the obligation. Provisions for Agenda for Change relate to arrears of pay for staff still to be assimilated and are expected to be cleared by the year end. Actual pension provisions will also be determined at year end. 12 ESSEX RIVERS HEALTHCARE NHS TRUST 3. CASH FLOW 3.1 Cash Balances Graph 3 shows the rolling 12 month position for budgeted and actual/forecast cash balances to the year end. The forecast for 2008/09 as included in the Trust’s financial model for its Foundation Trust application, is included for comparative purposes Graph 3: Cash Balances 25,000 £'000 20,000 15,000 10,000 5,000 Budget S ep O ct N ov D ec Ja n Fe M b ar -0 9 Ju l A ug Ju l A ug S ep O ct N ov D ec Ja n Fe M b ar -0 8 A pr M ay Ju n Ju n A pr -0 7 M ay - Actual / Forecast The build up of cash from 2008/09 onwards is required to fund the Trust’s Strategic Capital Programme. The Trust’s FT application expects cash balances to continue to increase until the end of 2009/10 before reducing thereafter as the investment in the strategic developments come on line. The February cash balance is £4,679k higher than budgeted, as analysed in table 10. The Trust’s debt repayment of £6,518k was also credited to the PCT in February. Table 10: Cash flow variance analysis February 2008 £'000 £'000 Cash Balances per Budget 11,513 EBITDA -2,095 Debtors Debt Repayment Other Working Capital Capital Expenditure Donated Depreciation Interest Received -6,852 5,975 7,097 8 -16 562 Net cash inflow/(outflow) variance Actual Cash Balances 3.2 Comments Outstanding debtors Accrued to month (refunded to PCT in February) Other working capital also includes an estimated repayment of £3,307k to PCTs/DH relating to the under performance on clinical income contracts. Credit notes for Quarter 2 have now been raised. 4,679 16,192 Capital Expenditure At the end of February the Trust had incurred £5,092k expenditure on this year’s capital programme. Table 11 provides details of the programme, both year to date and forecast outturn. 13 ESSEX RIVERS HEALTHCARE NHS TRUST Table 11: Capital programme expenditure Capital Programme Year to Date Actual Variance £'000 Major Schemes Health Records Service Im provem ent TV Car Park Modular Training Building TV Staff Car Park L Linking of Car Parks B&C Maternity Expans ion Relocation of Paediatric Facilities in A&E Steam Boiler Replacem ent EAU Expans ion £'000 Forecast Outturn Actual Variance £'000 £'000 1,673.9 193.5 7.1 449.6 104.7 143.0 138.0 56.8 172.9 -207 -37 -0 0 0 -2 -2 -150 53 1,781 194 359 491 140 304 160 100 173 Other Other Schem es under £100k Medical Equipm ent Es tates IM&T 259.1 957.0 183.6 753.0 22 326 1 -2 305 1,820 350 1,076 -23 546 8 59 Total Capital Expenditure 5,092 3 7,251 -65 Capital Resource Limit (CRL) Progress To Date Status -378 Complete Unders pent -37 Complete Unders pent -51 In Progress On Plan 0 Complete On Plan 0 Complete On Plan -41 In Progress £500k slippage 0 Complete On Plan -200 In Progress £200k slippage 53 Design Stage On Plan Estimated Completion Date Oct 07 May 07 Apr 08 Mar 08 Mar 08 June 08 Jan 08 2008 2010 7,316 Under/(Over)shoot 65 The Trust’s Capital Resource Limit is forecast to underspend by £65k (0.9%). Actions Arising: Whilst the forecast is for the majority of the Trust’s CRL to be used by the year end, capital projects continue to be reviewed by Finance with project managers to ensure there is no unexpected yearend slippage in implementation. It is important that all goods/works are completed by 31st March in order that the capital programme’s contribution to hitting the EFL target is achieved. Where appropriate, schemes have been brought forward from the 2008/09 capital programme to offset any residual slippage in 2007/08. It is anticipated that this forecast underspend will be further reduced. 3.3 Capital Cost Absorption Rate (CCAR) The Trust has a statutory duty for to achieve a 3.5% return on net relevant assets. The Trust is forecasting it will achieve a CCAR of 3.4% - and a tolerance +/–0.5% is allowed. 3.4 External Financing Limit (EFL) The External Financing Limit is a statutory duty for the Trust and is set by the Department of Health. Trust will manage its cash position to achieve its currently notified EFL of £686k. 14 ESSEX RIVERS HEALTHCARE NHS TRUST Appendix A Rolling 12 Month Income & Expenditure Mar-08 £m Apr-08 £m May-08 £m Jun-08 £m Jul-08 £m Aug-08 £m Sep-08 £m Oct-08 £m Nov-08 £m Dec-08 £m Jan-09 £m Feb-09 £m NHS clinical income Non NHS clinical income Other Income Total income 15.3 0.3 0.8 16.3 15.2 0.2 1.1 16.5 14.9 0.2 1.1 16.2 15.0 0.2 1.1 16.3 15.0 0.2 1.1 16.3 14.5 0.2 1.1 15.8 15.3 0.2 1.1 16.6 15.6 0.2 1.1 16.9 14.8 0.2 1.1 16.1 14.8 0.2 1.1 16.1 14.9 0.2 1.1 16.3 13.7 0.2 1.1 15.0 Pay costs Drug costs Clinical supplies and services Other costs Total costs 9.6 2.4 0.1 5.4 17.5 9.2 0.9 1.6 2.7 14.4 9.2 0.9 1.6 2.7 14.4 9.3 0.9 1.6 2.8 14.6 9.2 0.9 1.6 2.7 14.4 9.2 0.9 1.6 2.7 14.4 9.3 0.9 1.6 2.8 14.6 9.2 0.9 1.6 2.7 14.4 9.2 0.9 1.6 2.7 14.4 9.3 0.9 1.6 2.8 14.6 9.2 0.9 1.6 2.7 14.4 9.2 0.9 1.6 2.7 14.4 EBITDA -1.1 2.1 1.8 1.7 1.9 1.4 2.0 2.5 1.7 1.5 1.8 0.6 0.5 0.0 0.4 0.6 0.0 0.4 0.6 0.0 0.4 0.6 0.0 0.4 0.6 0.0 0.4 0.6 0.0 0.4 0.6 0.0 0.4 0.6 0.0 0.4 0.6 0.0 0.4 0.6 0.0 0.4 0.6 0.0 0.4 0.6 0.0 0.4 -2.1 1.1 0.8 0.8 0.9 0.4 1.0 1.5 0.7 0.5 0.8 -0.4 Total Depreciation & Amortisation Total interest receivable/ (payable) PDC Dividend Net Surplus/(Deficit) 15 ESSEX RIVERS HEALTHCARE NHS TRUST Appendix B Rolling 12 Month Balance Sheet Mar-08 £m FIXED ASSETS Apr-08 £m May-08 £m Jun-08 £m Jul-08 £m Aug-08 £m Sep-08 £m Oct-08 £m Nov-08 £m Dec-08 £m Jan-09 £m Feb-09 £m 147.8 153.0 153.0 152.8 152.6 152.3 152.6 152.8 152.9 153.8 154.2 154.7 CURRENT ASSETS Stocks & Work in Progress Debtors Accrued Income Prepayments Cash at bank and in hand Total Current Assets 3.2 6.9 0.1 4.2 0.4 15.0 3.4 7.3 0.3 1.5 6.5 19.0 3.4 6.9 0.5 0.6 9.0 20.4 3.4 6.9 0.7 0.6 9.8 21.3 3.4 6.9 0.3 0.5 11.1 22.1 3.4 6.9 0.5 0.4 12.1 23.2 3.4 6.9 0.7 0.4 11.0 22.4 3.4 6.9 0.3 0.3 13.0 24.0 3.4 6.9 0.5 0.2 13.6 24.7 3.4 6.9 0.7 0.2 14.2 25.4 3.4 6.9 0.3 0.1 14.9 25.6 3.4 6.8 0.5 0.1 14.6 25.3 CURRENT LIABILITIES (amounts due < one year) Creditors Accruals Total Current Liabilities 8.1 3.3 11.4 11.6 2.8 14.4 12.3 2.8 15.1 13.1 2.8 15.9 12.7 2.8 15.5 13.2 2.8 16.0 11.7 2.8 14.5 12.0 2.8 14.8 12.1 2.8 14.9 13.2 2.8 16.0 13.0 2.8 15.8 13.5 2.8 16.3 2.4 2.4 2.4 2.4 2.4 2.3 2.3 2.3 2.3 2.3 2.3 2.3 153.7 160.0 160.8 160.6 161.5 161.9 162.8 164.3 164.9 165.5 166.3 165.9 2.1 2.1 2.1 1.8 1.8 1.8 1.6 1.6 1.6 1.6 1.5 1.5 151.6 157.9 158.7 158.8 159.7 160.1 161.2 162.7 163.4 164.0 164.8 164.4 - - - - - - - - - - - - TAXPAYERS' EQUITY Public dividend capital Income and expenditure reserve Revaluation reserve Donated asset reserve Other Reserves (Government grant reserve etc) TOTAL TAXPAYERS EQUITY 74.7 12.3 61.4 2.5 0.8 151.6 74.1 13.4 67.1 2.6 0.8 157.9 74.1 14.2 67.1 2.5 0.8 158.7 74.1 15.0 66.4 2.5 0.8 158.8 74.1 16.0 66.4 2.5 0.8 159.7 74.1 16.4 66.4 2.5 0.8 160.1 74.1 17.5 66.4 2.5 0.8 161.2 74.1 19.0 66.4 2.5 0.8 162.7 74.1 19.8 66.4 2.4 0.8 163.4 74.1 20.3 66.4 2.4 0.8 164.0 74.1 21.2 66.3 2.4 0.8 164.8 74.1 20.9 66.3 2.4 0.8 164.4 TOTAL FUNDS EMPLOYED 151.6 157.9 158.7 158.8 159.7 160.1 161.2 162.7 163.4 164.0 164.8 164.4 NET CURRENT ASSETS (LIABILITIES) Long term Debtors TOTAL ASSETS LESS CURRENT LIABILITIES Provisions for liabilities and charges TOTAL ASSETS EMPLOYED LOANS Total Loans TOTAL LOANS 16 ESSEX RIVERS HEALTHCARE NHS TRUST Appendix C Rolling 12 Month Cash Flow Mar-08 £m EBITDA Apr-08 £m May-08 £m Jun-08 £m Jul-08 £m Aug-08 £m Sep-08 £m Oct-08 £m Nov-08 £m Dec-08 £m Jan-09 £m Feb-09 £m -1.1 2.1 1.8 1.7 1.9 1.4 2.0 2.5 1.7 1.5 1.8 0.6 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 -0.9 2.2 0.0 -2.5 -2.9 0.0 -0.3 -0.2 0.1 5.5 0.0 0.4 -0.2 0.9 0.3 0.0 0.0 -0.2 0.1 0.1 0.0 0.0 0.4 0.1 -0.1 0.0 0.0 -0.2 0.1 0.0 0.0 -0.1 -0.2 0.1 0.1 0.0 0.0 0.4 0.1 -0.1 0.0 0.0 -0.2 0.1 -0.3 0.0 0.0 -0.2 0.1 0.0 0.0 0.0 0.4 0.1 -0.1 0.3 0.1 -0.2 0.1 0.0 0.0 0.0 0.0 -5.2 0.0 -0.6 0.0 0.0 6.6 0.0 0.0 0.0 0.0 3.1 0.0 0.0 0.0 -0.2 1.4 0.0 0.0 0.0 0.0 2.2 0.0 0.0 0.0 0.0 1.3 0.0 0.0 0.0 -0.2 1.6 0.0 0.0 0.0 0.0 2.8 0.0 0.0 0.0 0.0 1.3 0.0 0.0 0.0 0.0 1.3 0.0 0.0 0.0 0.0 2.2 0.0 0.0 0.0 0.0 0.8 Capex spend PFI residual interest Cash receipt from asset sales -2.2 0.0 0.0 -0.5 0.0 0.0 -0.6 0.0 0.0 -0.6 0.0 0.0 -1.0 0.0 0.0 -0.3 0.0 0.0 -0.3 0.0 0.0 -0.8 0.0 0.0 -0.7 0.0 0.0 -0.8 0.0 0.0 -1.5 0.0 0.0 -0.9 0.0 0.0 CF before Financing Other movement in financing Dividends paid -7.4 0.0 -2.4 6.1 0.0 0.0 2.5 0.0 0.0 0.8 0.0 0.0 1.3 0.0 0.0 1.0 0.0 0.0 1.3 0.0 -2.4 2.0 0.0 0.0 0.6 0.0 0.0 0.6 0.0 0.0 0.7 0.0 0.0 -0.2 0.0 0.0 Net cash outflow/inflow -9.8 6.1 2.5 0.8 1.3 1.0 -1.1 2.0 0.6 0.6 0.7 -0.1 Excluding Non cash I&E items Movement in working capital: Stocks & Work in Progress Debtors Accrued Income Prepayments Creditors Payments on Account Accruals Deferred Income Provisions & Liabilities CF from Operations Capital Expenditure Maintenance capex 17 ESSEX RIVERS HEALTHCARE NHS TRUST Section 2: SERVICE PERFORMANCE Service Performance Scorecard - 2007/08 Score & Threshold Actuals - YTD Weighting Score Threshold Jan-08 Feb-08 1.0 98% 99.9% 1.0 95% Maximum waiting time of 26 weeks for inpatients 1.0 Maximum waiting time of 13 weeks for outpatients 1.0 MRSA year-on-year reduction (year-end target) (Annual Figure) Targets and National Core Standards 2007-08 Maximum waiting time of 31 days from diagnosis to treatment for all cancers* Maximum waiting time of 62 days from urgent referral to treatment for all cancers* Forecast Outturn (FOT) Trend Monitor Score Mar-08 Monitor Score 99.9% BETTER 0.0 99.9% 0.0 99.3% 99.3% BETTER 0.0 99.3% 0.0 99.97% 100.00% 100.00% SAME 0.0 100.00% 0.0 99.97% 100.00% 100.00% SAME 0.0 100.00% 0.0 SAME 1.0 13 1.0 0.0 1.0 12 13 13 18 week maximum wait - Admitted Patients 18 week maximum wait - Non - Admitted Patients 1.0 85% 90% 66.1% 93.8% 72.7% 92.9% BETTER 0.0 85.0% 90.0% Sexual health - 48 hour access to GUM clinics by 2008 1.0 100% 100.0% 100.0% SAME 0.0 100.0% 0.0 Implementation of choice and book - convenience and choice - elective (ip and dc) and outpatient booking 1.0 100% 100.0% 100.0% SAME 0.0 100.0% 0.0 Maximum waiting time of 4 hours in A&E from arrival to admission, transfer or discharge 0.4 98% 98.9% 98.9% BETTER 0.0 98.8% 0.0 All patients who have ops cancelled for non-clinical reasons to be offered another binding date within 28 days 0.4 95% 100.0% 100.0% SAME 0.0 100.0% 0.0 0.4 68% 71.2% 71.2% SAME 0.0 75.0% 0.0 Maximum waiting time of 3 months for revascularisation 0.4 99% N/A N/A SAME 0.0 N/A 0.0 Maximum waiting time of 2 weeks from urgent GP referral to 1st outpatient appointment for all urgent suspect cancer referrals* 0.4 98% 99.9% 99.9% SAME 0.0 99.9% 0.0 Maximum waiting time of 2 weeks for rapid access chain pain clinics 0.4 98% 98.0% 98.0% SAME 0.0 99.0% 0.0 Minimising delayed transfers of care by 2008 0.4 <=3.5% 1.6% 1.7% WORSE 0.0 1.5% 0.0 Each national core standard 0.4 0 0 0 SAME 0.0 0 0.0 People suffering heart attack to receive thrombolysis within 60 minutes of call YTD - Year To Date * - Cancer reporting previous month TOTAL SCORE Figures in italics are forecast 18 1.0 1.0 ESSEX RIVERS HEALTHCARE NHS TRUST Other HCC Targets Performance Scorecard - 2007/08 Actuals - YTD FOT Target Jan-08 Feb-08 Trend Mar-08 Data submission for all quarters, completeness and NHS number 100% 100% SAME 100% Data quality on ethnic group >=80% FCEs with ethnic coding completeness 80.6% 79.9% WORSE 81.0% Drug misusers: information, screening and referral Compliance with 'Models of Care' requirements 100% 100% SAME 100% Emergency bed days Reduce Emergency Bed Days by 5% by 2008 -1.5% -1.4% WORSE -1.5% Secure sustained national improvements in NHS patient experience by 2008 Not Known Not Known SAME Not Known Smoking during pregnancy and Breastfeeding initiation 77% 78% BETTER 80% Halting the year on year rise in obesity in under 11 by 2010 100% 100% SAME 100% Greater than or equal to 90% completion for the key fields recorded by MINAP 100% 100% SAME 100% Processes in place to ensure compliance with NICE guidelines in emergency departments 100% 100% SAME 100% By March 2008 patients should be seen within 6 weeks 3.1% 2.9% BETTER 3.0% Patient safety & Clinical and cost effectiveness Yes Yes SAME Yes Other HCC Target Indicators 2007-08 Clostridium Difficile data quality Experience of patients Infant health and inequalities Obesity: compliance with NICE guidance 43 Participation in audits Self harm: compliance with NICE guidelines Waiting times for Diagnostic Tests Development Standards EXCELLENT HCC Quality rating* * HCC Quality rating prediction based on estimated outturn position for 2007/08 Figures in italics are forecast 19 ESSEX RIVERS HEALTHCARE NHS TRUST 2.1. 18 Weeks RTT Performance – All Specialties In February the Trust’s performance for the 18 Weeks referral to treatment was 72.7% for Admitted Patients (last month 66.1%) and 92.9% for Non-Admitted Patients (last month 93.8%). The targets for March 2008 are 85% for Admitted Patients and 90% for NonAdmitted Patients. 18 week RTT performance continues to be the subject of significant work to ensure sufficient capacity to deliver the March targets and thereby enabling admitted patients to be dated within 18 weeks. 18 Weeks RTT - Admitted Patients 18 Weeks RTT - Non-Admitted Patients 100.0% 98.0% 96.0% 94.0% 92.0% 90.0% 88.0% 86.0% 84.0% 82.0% 80.0% 100.0% 95.0% 90.0% 85.0% 80.0% 75.0% 70.0% 65.0% 60.0% 55.0% 50.0% 45.0% 40.0% 35.0% 30.0% Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar All Specialties 2.2. Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Target All Specialties Target A&E 4 Hour Standard of 98% For the period to February 2008 the Trust had 73,932 attendances (last month 67,798 attendances) and the average performance of patients seen, treated or discharged against the 4 Hour standard was 98.22% (last month 98.17%). Performance against the Healthcare Commission target for ‘mapped’ A& E services for February 2008 was 98.90% (last month 98.86%). A recovery plan has been actioned to improve Type 1 performance in the final quarter to ensure continued delivery of the 98% standard. 100.00% 99.00% 98.00% 97.00% 96.00% 95.00% April May June July August 07/08 Monthly September 06/07 Monthly 20 October November 07/08 Cumulative December 07/08 Mapped January February March ESSEX RIVERS HEALTHCARE NHS TRUST 2.3. Delayed Transfers of Care Delayed Transfer of Care performance deteriorated slightly again in February 2008 compared to the previous months position, however, the overall levels are within the threshold levels used by the Healthcare Commission in the 2007 ratings. 2.4. Data Quality on Ethnic Monitoring Data Quality on Ethnic monitoring performance deteriorated slightly again in February 2008 compared to the previous months position. This has been raised with the Data Quality Manager and actions put in place to ensure that data recording and capture is improved to return performance to previous levels. The current and forecast levels are above the threshold levels used by the Healthcare Commission in the 2007 ratings. 2.5. Emergency Bed Days Emergency bed day performance deteriorated slightly again in February 2008 compared to the previous months position, however, the overall levels are within the threshold reduction levels used by the Healthcare Commission in the 2007 ratings. 21 ESSEX RIVERS HEALTHCARE NHS TRUST Section 3: CLINICAL INDICATORS 3.1. MRSA MRSA Information 2007-2008 Apr May June July Aug Sept Oct Nov Dec Jan Feb Mar Actual 2 1 2 2 1 1 1 0 1 2 0 0 Of which in Augmented care after 48 hours 0 0 0 0 0 1 0 0 0 1 0 0 Trajectory 1 1 1 1 1 1 1 1 1 1 1 1 13 Cum Actual 2 3 5 7 8 9 10 10 11 13 Cum Trajectory 1 2 3 4 5 6 7 8 9 10 11 12 2006/07 Cum Actual 2 5 7 10 12 16 17 17 18 20 22 24 2005/06 Cum Actual 4 7 8 8 12 13 14 16 17 17 18 19 2007/2008 Actual MRSA Bacteraemia by month 3 2 1 0 Apr May June July Aug Sept Oct Nov Dec Jan Feb Mar Jan Feb Mar Trajectory Actual 2007/2008 Cumulative MRSA Bacteraemia 30 25 20 15 10 5 0 Apr May June July Aug Sept Oct Cum' Actual Cum' Trajectory Nov Dec 2006/07 Cum' Actual 2005/06 Cum' Actual The Trust remains on target for the revised SHA target of 6 cases October through March. 22 ESSEX RIVERS HEALTHCARE NHS TRUST 3.2. C.Difficile Clostridium difficile infections Information 2007-2008 (Patients aged 65 and over) RDE Apr Acute trust specimens taken after day 1 of admission* Acute trust specimens: No admission date recorded Acute trust specimens taken before day 2 of admission* Not acute trust specimens Monthly envelope ceiling Data signed off by month deadline? Oct Nov Dec Jan 0 0 0 0 0 0 2 12 10 14 9 0 39 May 32 June 21 July 19 Aug 18 Sept 16 17 0 0 2 0 0 0 0 0 0 0 0 0 3 2 0 0 0 9 6 9 8 8 3 5 7 _______ Feb Mar 0 7 9 0 12 12 12 Signed-off o Signed-off laSigned-off o Signed-off o Signed-off o 0 Sign-off status key Signed-off on time Signed-off late Not signed-off Clostridium difficile reports by specimen date month (HCAI Data Capture System data) 45 40 No. Specimens 35 30 25 20 15 10 5 0 Apr May June July Aug Acute trust specimens taken after day 1 of admission* Acute trust specimens taken before day 2 of admission* Monthly envelope ceiling Sept Oct Nov Dec Jan Feb Mar Acute trust specimens: No admission date recorded Not acute trust specimens The number of C diff cases continues to follow a downward trend. The Trust is on trajectory to meet its challenging target of 36 cases, for inpatients >64 years of age, in the last quarter of the financial year. 23 ESSEX RIVERS HEALTHCARE NHS TRUST 3.3. Saving Lives Audit These audits are of High Impact interventions and are intended to improve performance as a consequence of audit and feedback. Overall results are encouraging. Saving Lives Results Jan/Feb 2008. Scores represent compliance with all elements performed for each high impact intervention. Area Month HI2c Renal HI2c Renal HI4 VENT REG HI4 VENT CONT. HI5 URINARY HI2b PVC Cont. dialysis catheter dialysis catheter HI3 SSI PRE OP HI3 SSI PERI OP OBS CARE CATH. INS Care INSERT CONT. CARE HI2 CVC CONT. HI1RED ANTI HI2 CVC INSERT CARE MICRO HI2b PVC INSERT 100%(3/3) 95%(18/19) no data 93%(53/57) no data 100%(30/30) 95% (37/39) 82% (23/28) 71% (22/31) Medicine Jan Feb 86% (19/22) NA NA NA NA NA NA 93%(14/15) 100%(1/1) Surgery Jan Feb 93%(56/60) no data 100%(15/15) 74% (29/39) NA NA NA 100% (19/19) NA NA NA NA NA 100%(10/10) 100%(48/48) 100%(5/5) Care of the Elderly Jan Feb 91%(39/43) 86%(38/44) no data NA NA NA NA NA NA NA NA NA NA NA 100%(17/17) 97%(37/38) 100%(10/10) NA 81% (17/21) 39% (12/31) 92% (11/12) Critical Care Jan Feb no data no data 100%(7/7) 100% (10/10) no data 100% (7/7) 100% (10/10) NA NA NA NA no data NA NA 100%(6/6) 100% (6/6) 100%(6/6) 100% (6/6) ECH Jan Feb 100%(5/5) 100% (10/10) no data no data 100% (1/1) 40% (4/10) 73% (8/11) 80%(8/10) 82% (9/11) NA NA NA NA NA NA NA NA NA NA NA NA 100%(2/2) 100% (3/3) 100%(2/2) 100% (4/4) no data Womens Services Jan Feb 100%(10/10) no data no data 100% (15/15) 100% (10/10) 100% (10/10) 100%(6/6) 90%(9/10) 100% (9/9) NA NA no data 100% (10/10) NA NA NA NA NA NA no data 100%(10/10) 100% (3/3) 100% (20/20) no data Childrens Services Jan Feb no data no data NA NA NA NA no data NA NA NA NA NA NA OVERALL TOTAL Jan Feb 92%(129/140) 100%(1/1) 100%(23/23) 82%(72/88) 93%(132/142) 91% (63/69) 100% (10/10) 100% (21/21) 83% (40/48) 82% (51/62) no data no data 100%(19/19) 100% (10/10) no data 100%(6/6) 100% (6/6) no data 100%(1/1) no data Based on files received in the ICT office (as of 3rd March 2008). no data No data received from Surgery, Medicine or Children's services as of 3.3.08. NB: no data means that these sections were not completed on the files returned to the ICT, I.e. there may have been no observations to document. NA = Not applicable high impact intervention for that area. 24 100%(3/3) HI6 CDIFF NA NA no data 100%(1/1) HI5 URINARY CATH CONT. CARE no data 100% (10/10) 100% (10/10) no data no data no data no data 100%(6/6) 100%(32/32) 98%(121/123) 100%(16/16) 100% (6/6) 85% (23/27) 71% (46/65) 92% (11/12) ESSEX RIVERS HEALTHCARE NHS TRUST 3.4. Hand Hygiene compliance results - February 2008 Area/Division Nurse Dr HCA Others Medical (35/38) 92% (7/13) 54% (17/21) 81% (2/2) 100% (61/74) 82% Care of the Elderly (27/29) 93% (1/5) 20% (28/28) 100% (3/3) 100% (59/65) 91% Surgical (55/58) 95% (3/8) 38% (42/46) 91% (8/12) 67% (108/124) 87% Critical Care (6/6) 100% (1/1) 100% (7/7) 100% Womens (4/4) 100% (4/4) 100% (8/8) 100% Childrens No data No data No data No data No data ECH (45/45) 100% (13/16) 81% (15/15) 100% (4/4) 100% (77/80) 96% Copford Ward (24/25) 96% (0/1) 0% (25/26) 96% (4/4) 100% (53/56) 95% Overall (196/205) 97% (24/43) 56% (132/141) 95% (21/25) 84% Key: Red <70% Amber 70%-84% Green >85% Please note: These results are based on audits received in the ICT office as of 11.00 on 4.3.08. Any gaps mean that there were no observations of these members of staff during the audit. 25 Overall (373/414) 90% ESSEX RIVERS HEALTHCARE NHS TRUST Area/Division Medium Risk Medical Care of the Elderly Surgical Critical Care Womens Childrens ECH Copford Ward (40/49) 82% (48/52) 92% (77/90) 86% (7/7) 100% (7/7) 100% No data (61/64) 95% (38/41) 93% Overall (278/310) 90% High Risk (21/25) 60% (11/13) 85% (31/34) 91% (1/1) 100% No data (16/16) 100% (15/15) 100% (95/104) 83% See Key and notes above. These results are an overall improvement from the previous month. A “warning card” system is being modified for introduction locally. The purpose is to identify any persistent offenders. 26 ESSEX RIVERS HEALTHCARE NHS TRUST Section 4: WORKFORCE All data in this report is for the month of February 2008 with the exception of Bank, Agency & Locum usage which is for January 2008. • Staff in Post Variance between staff in post compared to budgeted establishment has decreased from 6.99% in January to 6.28% as staff are recruited to posts previously frozen under SACIP. • Sickness Absence This month it has been possible to include sickness absence data for February. Sickness absence levels have remained stable at 3.68% for the year to date this is marginally above the Trust target of 3.5%. • Turnover Turnover shows a marginal reduction when compared to the figure for February 2008 and year to date figures show a 7.77% reduction on the year to February 2007. • Overtime Overtime shows a reduction when compared to the previous month. Directorate Womens Services General Medicine Cancer Services Specialist Medicine General Surgery Specialist Surgery Theatres Anaes & Crit Care Ambulatory Care Therapy Services Pharmacy Site Operations Pathology Radiology Chief Executive Medical Director Finance PFI & Estates Nursing Human Resources Operations ICT Total Estab 250.60 499.95 198.07 313.58 272.35 170.39 355.28 166.32 130.81 102.61 14.87 150.97 90.40 3.87 9.34 71.80 50.06 32.29 41.26 6.00 20.81 2,951.63 WTE 244.97 481.40 183.41 265.59 269.13 148.12 336.19 139.70 132.54 99.46 8.98 143.83 85.41 3.81 7.60 65.39 51.99 38.73 32.33 6.00 21.66 2,766.29 27 Heads 338 568 233 318 300 183 369 191 171 111 14 174 103 10 9 71 60 44 40 6 24 3,337 Staff Group Add Prof Scientific and T Additional Clinical Servic Administrative and Cleric Allied Health Profession Estates and Ancillary Healthcare Scientists Medical and Dental Nursing and Midwifery R Students Total WTE 21.44 543.14 541.11 179.58 3.00 144.95 388.08 934.19 10.80 2,766.29 Heads 27 672 681 225 3 167 427 1,124 11 3,337 ESSEX RIVERS HEALTHCARE NHS TRUST TRUST TOTAL CURRENT YEAR February Sickness Absence Overtime (% of Estab) Bank, Agency & Locum (% of Staff cost) * Bank, Agency & Locum cost (£000) * Turnover Staff in post 2006/2007 FOR COMPARISON YTD 4.36% 3.69% 0.75% 0.63% 5.12% 2.84% £469 £3,007 0.57% 10.21% 2766.24 (WTE) Var 06/07 (YTD) February 0.27% (141.27)% (90.84)% 7.77% 3337 (Heads) DIRECTORATES Womens Services General Medicine Cancer Services Specialist Medicine General Surgery Specialist Surgery Anaes & Tech Serv Ambulatory Care Therapy Services Pharmacy Site Operations Pathology Radiology Chief Executive Medical Director Finance Estates & Facilities Nursing Human Resources Operations ICT Trust Total WTE in Post 244.97 481.40 183.41 265.59 269.13 148.12 336.19 139.70 132.54 99.46 8.18 143.83 85.41 3.81 7.60 65.39 51.99 38.73 32.33 6.80 21.66 2,766.24 Sickness Absence YTD February 6.51% 4.91% 4.45% 3.54% 4.40% 4.25% 3.01% 3.72% 2.89% 3.16% 6.81% 3.81% 4.27% 4.13% 6.97% 5.90% 2.91% 2.93% 5.90% 2.70% 12.21% 5.22% 3.15% 1.79% 3.70% 2.29% 2.45% 0.58% 0.00% 4.53% 2.35% 1.93% 2.42% 4.34% 7.88% 5.70% 2.35% 1.66% 0.00% 1.43% 1.11% 3.13% 4.36% 3.69% Overtime February 0.22% 0.72% 0.58% 0.62% 0.58% 1.13% 1.87% 1.14% 0.31% 0.61% 0.00% 0.19% 0.68% 0.00% 0.00% 0.41% 1.07% 2.31% 0.22% 0.00% 0.00% 0.75% YTD 0.10% 0.34% 0.42% 0.29% 0.49% 0.39% 2.21% 1.04% 0.58% 0.32% 0.00% 0.15% 0.10% 2.44% 1.81% 0.41% 1.71% 0.29% 0.17% 0.00% 0.94% 0.63% January figures shown as information on Bank, Agency & Locum spend is not yet available for February 28 YTD 1.68% 3.70% 0.19% 0.26% 0.19% 1.49% Bank No comparison figures available 0.60% 11.07% 2778.66 (WTE) 3408 (Heads) Bank, Agency & Locum YTD* January* 7.46% 2.16% 11.74% 6.29% 6.48% 3.35% 6.35% 2.66% 2.95% 2.25% 0.00% 4.02% 2.11% 1.56% -0.41% 1.52% 2.51% 1.82% 6.09% 0.53% 4.95% 0.39% 2.68% 1.13% 2.68% 1.08% 0.00% 0.00% 1.29% 0.60% 3.36% 0.90% 13.63% 3.86% 0.23% 0.36% 3.89% 3.35% 0.00% 0.00% 0.72% 1.38% 5.12% 2.84% ESSEX RIVERS HEALTHCARE NHS TRUST Section 5: RISK REPORT 5.1 Extreme Risk Register There are no extreme (red) risks reported as of 13th March 2008. 5.2 Top Risks Reported The highest risks reported are therefore amber and 15 such risks were reported to the Board on 17th February 2008. The Trust’s ‘all risk register’ is a live document and risks are identified and reduced or eliminated on a continual basis. Since 17th February the activities of the amber risk register have been monitored as follows: 5.2.1 New Amber Risk Identified Since 17th February 2008 Source of Risk/Service Area COR 18 Description of Risk Patient Falls in Care of the Elderly Wards Summary of Action Pilot falls care pathway on Birch Ward. Strengthening the role of Link Nurses. To roll out Pathway across Care of the Elderly Wards. To ensure there is an action plan on each ward for falls prevention. MS 11 Difficulty maintaining staff template due to high level of midwifery vacancies (11 w. t. e.) across the district. Shift by shift monitoring in place. Rigorous action plan in place, utilising NHSP where appropriate according to workload. Active recruitment in progress. 29 ESSEX RIVERS HEALTHCARE NHS TRUST 5.2.2 Update of previous Amber Risks Reported 17th February 2008 Source of Risk/Service Area Description of Risk Summary of Action plan Clinical Audit 01 Difficulty in meeting targets, accreditation standards and supporting medical specialities with clinical audit projects Resource and workload review within the Audit Department is currently in progress. Looking at ways in which the department can work differently. Clinical Audit 10 Health Records: Clinical Audit Department experiencing problems in retrieving health records for audits. Clinical audit staff working with health care records staff to improve processes Children’s Services 02 Treatment room too small - Paeds Risk is being managed within the Children’s Ward and continues to be monitored. Delivery Suite 09 Insufficient Labour Ward Beds to meet current demands. Women being delivered on Antenatal Ward and Recovery area in theatre. Birth rate increasing, need for more labour rooms. Currently reviewing existing facilities outside of Delivery Suite. Escalation plan procedure agreed and used when required. Successful Business Case to Capital Development Group, tender process completed. Work has commenced for the development of a new Gynaecology OPD to enable expansion of the Labour Ward. Continuous monitoring of activity with Delivery Suite. Birth rate has increased this financial year. General Medicine 02 Expansion of Layer Marney Ward Due to expansion of Layer Marney Ward, staffing compliment needs review. Establishment Control Forms have been completed and approved for nursing and clerical staffing. ICT 09 Custom Built Databases containing Patient Level Data. Databases have been developed without involvement of ICT leading to fragmented data of poor quality. Data is held that may have serious clinical or income consequences but is not available to Trust Have identified databases, plan to migrate data either into PAS or a proper commercial off the shelf system that can be integrated to PAS e.g. as per GI reporting. Engaging departments with view to purchasing commercial system to replace the databases. Any database that fails before this happens will require contract resource to be hired to fix the problem. ICT is in contact with companies that can 30 ESSEX RIVERS HEALTHCARE NHS TRUST Source of Risk/Service Area Description of Risk Summary of Action plan management or Clinical management. supply such resources. Databases in Access are unstable. The Information Team who deal with databases currently have no staff with Access experience, ESSA do not support Access databases. Assisting departments in procurement, plan work according to resource availability, will speed up when new system administrators in post. Temporary member of staff in ICT has Access capability, ICT is using that resource to carry out remedial work on the databases to ensure they can continue to operate. GI system currently being migrated to a new system. Maternity Services 03 Antenatal Clinics- Poor state of medical records. Trust has detailed action plan for the management of Medical Records. Situation continues to be monitored. Datix reporting forms completed as required. Pathology 01 Handling of mislabelled specimens & Incorrectly completed request forms All patient details on specimens and forms are checked prior to the specimen being processed. If any errors are found these are noted and appropriate action taken depending on the nature of the error and the type of specimen received. Agreed procedures in place for the rejection of specimens. All new medical staff are given clear instruction on the requirement of completing specimen requests. There is a Trust policy on identification of patients that includes instructions on completing request cards and labelling specimens. Introduction of electronic requesting will eliminate the problem of inadequate requesting – target date September 2008. Site Op 01 Resource issues regarding the opening of contingency ward. Equipment has been ordered and now in place. Staffing remains the concern as reliant on NHS Professionals to fill large numbers of slots. 2 seconded Band 6 nurses assigned to ward to negate risk. 31 ESSEX RIVERS HEALTHCARE NHS TRUST Source of Risk/Service Area Description of Risk Specialist Medicine 01 Difficulties in staffing of contingency beds Specialist Medicine 02 Increase in renal dialysis patients dialysing in chronic renal unit. Numbers of patients likely to be dialysing in Unit by end of July 2007 will exceed predicted numbers that were to be seen by year three of opening. This will lead to medical manpower deficit. Specialist Medicine 07 Risk of lack of capacity for chronic Haemodialysis Summary of Action plan Contingency beds have been spread across other wards to reduce risk in one area. Skill mix review in progress to ensure safety and quality of care can be maintained. Further bed configuration currently under discussion. Appropriate action plan in place. New substantive post agreed to support workload. Renal capacity within dialysis unit now at 100 patients. Unit has been open since July 2006. Maximum capacity is 120 patients. This has been raised with specialist commissioning but no direction has been given at this time. Surrounding hospitals also have constraints and could not be considered as contingency. PCT have raised issue with Specialist commissioning. Meeting arranged for short term and long term plan. 5.2.3 Amber (High) Risks reduced to Yellow (Moderate) Source of Risk/Service Area ICT 32 Description of Risk Summary of Action Software installed and ITC department testing interfaces. ICNET infection control system about to be implemented without proper system administration cover, high risk that a technical Integration work completed, scenario and user acceptance testing in progress. problem with the database would leave the infection control team unable to enter or report on data for national targets. 32 ESSEX RIVERS HEALTHCARE NHS TRUST Source of Risk/Service Area Specialist Medicine 05 5.2.4 Description of Risk Inability to meet current neurology demand with single handed neurologist. Governance issues emerging with inability to follow up patients due to new patient demand. Lack of capacity in the speciality risks 13 week breaches in waiting time standard Summary of Action Departmental action plan in place. Backlog of follow-up patients being seen. The situation continues to be monitored. Amber (High) Risks eliminated and archived Source of Risk/Service Area Specialist Medicine 04 Description of Risk Increased failure in endoscopes. Scopes have been sent for repair 44 times in last 6 month Period. Scopes are 7 years old. Summary of Action Risk that equipment cannot deliver the activity required to achieve the 13 week maximum wait time for endoscopy. A bid is also pending for the colorectal screening service and plan to achieving a six week wait will need to be delivered to ensure that we would be considered. Impact also felt on efficiency of lists impacting on increased cancellation of patients. Bid for replacement equipment submitted to the capital planning group and linked to the bowel screening bid. Approval gained for purchase of three scopes in the interim and replacement for the scoping equipment in rooms 1 and 2. Orders placed with anticipated equipment delivery scheduled for mid to end February 2008. Equipment now in place – risk eliminated and archived 33
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