1. education
2. graduate school

** Sample emails sent to applicants as of May 6, 2014
Account creation. Sent to applicants upon creation of an UMGradConnect account.
Dear <first name>
Congratulations, you have successfully created an UMGradConnect account. In addition to your
application, this account gives you access to a tailored web page with information that you can use
to help you find your home at the University of Manitoba. Here’s how to access UMGradConnect:
Your log in information is:
User Name: <user name>
Password: (Password excluded for security reasons)
Please keep your user name and password in a safe place. You can log in to UMGradConnect
here, and return to your application at any time. Please note that once you have submitted your
application, you will not be able to continue editing your application.
Thank you for choosing the University of Manitoba for your graduate level studies. We look forward
to receiving your application in the near future.
Faculty of Graduate Studies Admissions Team
[email protected]
________________________________________________________________________________
________________________________________________________________________________
Application submission. Sent to the applicant upon submission of their application. If the applicant paid via credit card
the email indicates their application will be looked at shortly by an admissions assistant. If the applicant chose to pay via
cheque, money order, or bank wire, the email includes information on how they can submit the payment.
Dear <first name> <last name>,
Thank you for your interest in a graduate program at the University of Manitoba. Please accept this
email as acknowledgment that we have received your application to the <department> degree in
<degree level> for the <Term> term.
<if applicant has paid via credit card they will see this text>Your application is now available for
review by the program office and is being considered for their next available intake of students.
Please note that each program has its own internal review of applications so turn-around time does
vary. If there are any questions or concerns regarding your application, we will be in touch with
you directly. You will be able to view your application checklist in your UMGradConnect account
approximately 48 hours after this email. However, your checklist will not be fully updated for
approximately 1-2 weeks confirming what documents, if any, are still required to complete your
application. You will be sent an email once all required documents are submitted and added to your
file <END>
<if the applicant chose to pay via cheque, money order or bank wire they will see this
text>Applications will not be considered until an application fee has been received by the Faculty of
Graduate Studies. Unpaid applications older than six months will be deleted. Therefore, we strongly
encourage you to submit your application fee as soon as possible.
To pay your application fee, please send a cheque or money order for $100 CAD along with your
‘Payment Voucher’, found in your UMGradConnect account, to the Faculty of Graduate Studies.
If you wish to pay by bank wire, please email [email protected] for full details.
Please include your email address, full name as it appears on your application as well as your
application number (<AY ID>) in the bank wire.
Once your application fee has been received by our office your UMGradConnect account checklist
will be fully updated in approximately 1-2 weeks confirming what documents, if any, are still
required to complete your application. You will be sent an email once all required documents are
submitted and added to your file. Please note that each program has its own internal review of
applications so turn-around time does vary. If there are any questions or concerns regarding your
application, we will be in touch with you directly<END>
At any time you can check the status of your application by logging into your UMGradConnect
account using the user name and password you created when you began your application. Please
note your password is case-sensitive. Incomplete applications may be closed after six months of
review.
Thanks again for your interest in graduate studies at the University of Manitoba. If you have
any questions regarding the above, please do not hesitate to contact our office or the program
office directly for further information. Please include your application number (<AY ID>) with any
correspondence.
Yours sincerely,
Graduate Admissions Office
500 University Centre · Winnipeg, Manitoba R3T 2N2 · Canada
website · facebook · twitter · email
________________________________________________________________________________
________________________________________________________________________________
Hold on account. If the applicant has a hold in Aurora (i.e. tuition, parking fine, etc) and they have not been admitted/
rejected, an email is sent asking them to clear their hold, as FGS cannot process a decision when a hold is present.
Hello <first name> <last name>,
We recently received your application to a graduate level program in {#INB Major#}. However, it
appears you have a hold on your account which prevents us from processing your application any
further. If you are currently attending or have previously attended the University of Manitoba please
log into your Aurora Student account to see the hold(s) you currently have on your file. Please clear
the hold(s) on your account as soon as possible so that we can continue processing your application.
Should you have any questions or concerns please feel free to contact us.
Thank you.
The Graduate Admissions Office
Faculty of Graduate Studies
University of Manitoba
[email protected]
facebook | twitter | website
________________________________________________________________________________
________________________________________________________________________________
Application Incomplete. Once the applicant’s file is marked as ‘incomplete’ by admissions an email is sent out asking
the applicant to log into their UMGradConnect account to see which documents are outstanding to mark their file as
‘complete’.
Dear <first name>,
Thank you for your interest in a graduate program at the University of Manitoba. Please accept this
email as acknowledgment of receipt of your application to <department> for the <term>.
Please note your application is incomplete and under review with the Department of <department>.
Please note certain departments only review applications once they are marked as ‘complete’.
Therefore, it is extremely important you submit any outstanding documents as soon as possible.
Please log into your UMGradConnect account to view your checklist, which will indicate the
outstanding items. Please submit any outstanding items to the Faculty of Graduate Studies as soon
as possible (see contact information below).
Your UMGradConnect checklist will be updated in date order, as items are added to your file. An
email will only be sent to you once your checklist is complete. You will not receive an email if an item
is added and your checklist is still incomplete.
If no action is taken within six (6) months of this email, your application could be closed. Please
be aware that department deadlines differ and six months is the maximum time allotment for an
incomplete application to remain active.
When submitting outstanding documents or corresponding with our office, please reference your
Applicant ID, (<AY ID>).
Thank you again for your interest in graduate studies at the University of Manitoba. We look forward
to receiving the remainder of your documents.
Sincerely,
________________________________________
Graduate Admissions Team [email protected]
500 University Centre | University of Manitoba | Winnipeg, MB R3T 2N2 Canada
________________________________________________________________________________
________________________________________________________________________________
Application Complete. Once the applicant’s file becomes complete, i.e. no documents are outstanding, the applicant
will be sent an email indicating their file is complete and awaiting a departmental decision.
Hello <first name> <last name>,
We are pleased to inform you that all required documents have been submitted and added to your
application. Your application to <department> at the University of Manitoba is now complete and
under review.
To view the status of your application at anytime, please log in to UMGradConnect to see the status
of your application.
You will be notified via email when a decision has been made on your application.
Thank you, again, for your interest in the University of Manitoba, a member of Canada’s prestigious
U15 group of universities.
Please note: your application ID is <AY ID> - please refer to this in future communications.
________________________________________________________________________________
Graduate Admissions Team [email protected]
________________________________________________________________________________
Recommended for admission – documents needed. If an applicant is recommended for admission by the
department but a transcript or other document is needed before admissions can admit them, an email will go out asking
the applicant for the specific documents. A reminder is sent out 30 days after this email, if the items are still outstanding.
Dear <first name>,
This is a friendly reminder regarding your application for admission to the Faculty of Graduate
Studies at the University of Manitoba. Please note that if we have not received the below requested
information with 5 months of this email, your application will be discontinued. I am please to inform
you that <department> has forwarded your application to our office recommending admission.
However, before we can complete our assessment, the following documentation is required to
complete your file:
<items listed here>
I would like to bring to your attention that we are unable to consider your application further until
the above documentation has been received. Upon receipt of the above, your application will be
considered further for the next available session and you will be advised of the decision via email
as soon as possible thereafter. When submitting documents and corresponding with this office
regarding your application, we request that you please include your reference number (<AY ID>).
Thank you again for your interest in graduate studies at the University of Manitoba. We look forward
to receiving the remainder of your documents and considering your application further.
Yours sincerely,
________________________________________________________________________________
Graduate Admissions Team [email protected]
________________________________________________________________________________
REMINDER EMAIL (sent 30 days after above email if items are still not received).
Dear <first name>,
This is a friendly reminder regarding your application for admission to the Faculty of Graduate
Studies at the University of Manitoba. Please note that if we have not received the below requested
information with 5 months of this email, your application will be discontinued. I am please to inform
you that <department> has forwarded your application to our office recommending admission.
However, before we can complete our assessment, the following documentation is required to
complete your file:
<items listed here>
Please note this information was requested approximately one month ago.
I would like to bring to your attention that we are unable to consider your application further until
the above documentation has been received. Upon receipt of the above, your application will be
considered further for the next available session and you will be advised of the decision via email
as soon as possible thereafter. When submitting documents and corresponding with this office
regarding your application, we request that you please include your reference number (<AY ID>).
Thank you again for your interest in graduate studies at the University of Manitoba. We look forward
to receiving the remainder of your documents and considering your application further.
Yours sincerely,
________________________________________________________________________________
Graduate Admissions Team [email protected]
________________________________________________________________________________
Decision made. One day after a decision is made by FGS (admitted or rejected) an email is sent to the applicant
indicating a decision has been made and to log into their UMGradConnect account to view the decision.
Hello <first name> <last name>,
We are writing to let you know that a decision regarding your application to <department> at the
University of Manitoba has been made and recorded in our system. Please log in to UMGradConnect
to see the status of your application.
Please note the University of Manitoba issues electronic letters only. Please see our website for
further details.
Thank you.
The Graduate Admissions Team
Faculty of Graduate Studies
University of Manitoba
[email protected]
umanitoba.ca/graduate_studies
Please note: Your application ID is <AY ID> - please refer to this in future communications.
IGSES eligible. If the applicant is eligible for the IGSES but needs to provide FGS with documents before the award can
be given, an email will be sent out after the ‘decision made’ email indicating that they are eligible and what they need to
do in order to obtain the award.
Hello <first name> <last name>,
Congratulations on your offer of admission to graduate studies at the University of Manitoba!
In assessing your application, we see that you also qualify for an International Graduate Student
Entrance Scholarship (IGSES). This scholarship is valued at $4000.00 CAD. However, we still need
some official documents before we can offer you this award. Please provide the following within one
month, so that we can initialize this award.
<docs needed>
Also, if you haven’t already done so, we hope you will accept our offer of admission, and we
look forward to you joining our diverse community of graduate scholars here at the University of
Manitoba. Here are a few links that you may find useful as you plan your next steps.
Fees;
Funding & Awards; and
Other Resources.
Again, congratulations! We look forward to having you join us!
The Graduate Admissions Team
Faculty of Graduate Studies
University of Manitoba
[email protected]
umanitoba.ca/graduate_studies
Please note: Your application ID is <AY ID> - please refer to this in future communications.
Part-time Status. If the admitted applicant indicated they wish to study part-time, an email is sent including
instructions on how to ‘apply’ for part-time status.
Hi <first name>,
We’ve noticed in your application that you indicated a desire to study as a part-time student. If you
haven’t already done so, please fill out and submit the Part-Time Status form, which can be found
here.
Please note that the default status for a graduate student is full-time. To change your status requires
the formal approval of your advisor, Department Head, and the concurrence of the Faculty of
Graduate Studies. If you have already submitted this form, or have decided to continue as a full-time
student, please disregard this email.
Thank you.
The Graduate Admissions Team
University of Manitoba
[email protected]
umanitoba.ca/graduate_studies
Please note: Your application ID is <AY ID> - please refer to this in future communications.
Admitted but has not responded to the offer. If an applicant is admitted to a program but has not accepted/
declined their offer after one month, an email will be sent out reminding them to respond to the offer.
Hello <first name> <Last name>,
We’ve noticed that you still haven’t finalized your decision to attend the University of Manitoba.
We would be most appreciative if you would inform us of your intention. Please log in to
UMGradConnect to accept or decline your offer of admission. Please note your offer will lapse if we
do not hear from you in the near future.
We hope you will accept our offer and look forward to your joining our diverse community of
scholars.
The Graduate Admissions Team
Faculty of Graduate Studies
University of Manitoba
[email protected]
umanitoba.ca/graduate_studies
Please note: Your application ID is <AY ID> - please refer to this in future communications.
Provisional admission reminder. If an applicant is admitted provisionally (i.e. documents are needed) an email will go
out 30 days after the ‘decision made’ email is sent reminding them to submit the required documents to FGS as soon as
possible.
Hello {#Prefix#} {#First Name#} {#Last Name#},
We are writing to remind you that it’s been roughly a month since you received your provisional
offer. You need to clear the special conditions identified in your admission letter in order to retain
your offer of admission to <department> at the University of Manitoba. Please refer to your letter in
UMGradConnect to see what documents you still need to submit.
If you’ve already submitted the appropriate official documentation, please contact the Graduate
Admissions Office at [email protected] to confirm how and when you did so.
Please reference your student ID #, <Aurora ID>.
If you haven’t already done so, please clear these special conditions immediately. We don’t want
you to be in a situation where you can’t register or, even worse, would have to discontinue your
program. Attending to this matter immediately will save you unnecessary stress later on.
Please don’t hesitate to contact us if you have any further questions. Thank you.
The Graduate Admissions Office
Faculty of Graduate Studies
University of Manitoba
[email protected]
umanitoba.ca/graduate_studies
Provisions cleared. When the applicant submits all requested provisional documents an email is sent to them
indicating their provisions have been cleared.
Hello <Prefix> <first name> <last name>,
We are writing to provide an update on your application. We have received your official
documentation - thank you! - and have cleared the special conditions of your admission.
If you have any questions or concerns please feel free to contact us.
The Graduate Admissions Team
Faculty of Graduate Studies
University of Manitoba
[email protected]
umanitoba.ca/graduate_studies
Provisions reminders. Additional provisional reminders are sent out after each registration period to those who
have special conditions on their admission. Special conditions could include items applicants could not hand in prior to
registration due to pending graduation.
Dear <first name>,
I am writing to remind you of the special conditions indicated on your admission letter listed below.
<provisional items listed here>
Until the above conditions are met, you will not be allowed to register. Please arrange to submit the
above information to the Faculty of Graduate Studies (address below) as soon as possible. When
submitting the above documents please be sure to reference your applicant ID (<AY ID>) or student
number (<Aurora ID>)
Yours sincerely,
________________________________________________________________________________
Graduate Admissions Team [email protected]
500 University Centre | University of Manitoba | Winnipeg, MB R3T 2N2
________________________________________________________________________________
**This does not include any departmental specific emails you may have set up through the system.