1. business and industrial

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Additional Information Sources
Chapter 1
Sector importance
Lissner,W. (1986), Determinants of the size of the small business sector: they are labor productivity,
wage rates and capital intensity, American Journal of Sociology and Economics, Vol. 45, No. 4,
pp. 389–402.
Japanese data: www.chusho.meti.go.jp/sme_english/whitepaper/1999/japan
US data: www.sba.gov
Job creation
Adrangi, B.,Allender, M. and Anderson, R. (2001), An empirical analysis of the relationship between
employment growth and entrepreneurial activity, Allied Academies International Conference.
Academy for Economics and Economic Education. Proceedings,Vol. 4, No. 2, pp. 5–9.
Asquith, S. and Weston, J.F. (1994), Small business, growth patterns and jobs, Business Economics,
Vol. 29, No. 3, pp. 31–38.
Davis, S.J., Haithwanger, J. and Schuh, S. (1994), Small business and job creation: dissecting the
myth and reassessing the facts, Business Economics,Vol. 29, No. 3, pp. 13–22.
European data: www.oecd.org/dataoecd/10/59/2090740.pdf
US data: www.sba.gov/services/contractingopportunities/sizestandardstopics
Weinrauch, J.D. (1980), The second time around: entrepreneurship as a mid-career alternative,
Journal of Small Business Management,Vol. 18, No. 1, pp. 25–36.
Small firm definitions
www.smallbizcrm.com/small-business-definitions.html
sbinfocanada.about.com/cs/businessinfo/a/biztermsall.htm definitions
www.berr.gov.uk/bbf/enterprise-smes/research-and-statistics/statistics
Small firm growth
Davidsson, P., Kirchhoff, B., Hatemi,A., Gustavsson, H. (2002), Empirical analysis of business growth
factors using Swedish data, Journal of Small Business Management,Vol. 40, No. 4, pp. 332–349.
Mazzaroli,T.,Volery,T., Doss, N. and Thein,V. (1999), Factors influencing small business start-ups:
a comparison with previous research, International Journal of Entrepreneurial Behaviour & Research,
Vol. 5, No. 2, pp. 48–59.
UK data: www.sbrt.co.uk/documents/barrierstosmallbusinessgrowth
Entrepreneurial characteristics
Davies, J., Hides, M. and Powell, R. (2002), Defining the development needs of entrepreneurs in
SMEs, Journal of Education and Training,Vol. 44, No. 8/9, pp. 406–412.
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Louw, L.,Van Errden, S.M. and Venter, D.J.L. (2003), Entrepreneurial traits of students at selected
South African institutions, Managerial Dynamics,Vol. 9, No. 1, pp. 5–26.
Self-assessment site: www.mvp.cfee.org/en/selfassesscharacter.html
Entrepreneurial success
Wickham, P.A. (2003), The representativeness heuristics in judgement involving entrepreneurial
success and failure, Management Decision,Vol. 41, No. 1/2, pp. 156–168.
www.entrepreneurship.mit.edu/success stories.php
www.hbswk.hbs.edu/item/4704.html
Motivation
Aviram, A. (2006), A study of factors that influence unemployed person, Journal of Employment
Counseling,Vol. 43, No. 4, pp. 154–168.
Becherer, R.C., Finch, J.H. and Helms, M.M. (2006),The influences of entrepreneurial motivation
and new business acquisitions, Journal of Small Business Strategy,Vol. 16, No. 2, pp. 1–13.
Changing markets
Mosey, S. (2005), Understanding new-to-market product development in SMEs, International
Journal of Operations and Production Management,Vol. 25, No. 2, pp. 114–131.
Rundh, B. (2001), International market development: new patterns in SMEs international market
behaviour, Market Intelligence & Planning,Vol. 19, No. 5, pp. 319–330.
Niche marketing
Mosey, S., Clare, J.N. and Woodcock, D.J. (2002), Innovation decision making in British SMEs,
Integrated Manufacturing Systems,Vol. 13, No. 3, pp. 176–192.
Khai, L., Lim, G.H. and Tan, S.J.(1999), Dealing with resource disadvantage: generic strategies for
SMEs, Small Business Economics,Vol. 12, No. 4, pp. 299–312.
Canadian Website: www.sbinfocanada.about.com/cs/marketing/g/nichemarket.htm
Applied assignments
1 Select up to five establishments, excluding any which are national chains, from either the catering, drinks or hotel industry. Visit some of these establishments and prepare a comparative
analysis of their physical facilities, products and services offered, prices, staff behaviour and a
profile of their customers. Determine which, if any, appear more successful and seek to identify
the causes of their success.
2 Select three different national retail chains, preferably all of which are operating in the same
market sector.Visit an outlet operated by each company. Undertake an assessment of areas of
similarity and difference in relation to overall appearance, store layout, products stocked, in-store
service and their customers. Use this assessment to reach a conclusion about the relative success
of the three outlets that have been observed.
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3
Chapter 2
The planning philosophy
Geoffrey, P.C. and Hill, C.W.L. (1995), The problem of unobservables in strategic management
research, Strategic Management Journal,Vol. 16, No. 7, pp. 519–543.
Shipley, R. (2000), The origins and development of visioning in planning, International Planning
Studies,Vol. 5, No. 2, pp. 225–239.
Managing process
Gibbons, P.T. and O’Connor,T. (2005), Influences on strategic planning among Irish SMEs, Journal
of Small Business Management,Vol. 43, No. 1, pp. 170–187.
Government Agency Websites offering guidance:
Canada: www.smallbusinessbc.ca/pdf/businessplanning.pdf
USA: www.sba.gov/smallbusinessplanner/index.html
UK: businessplanhelp.co.uk/plan/startup
Benefits of planning
Mitreau, C. (2006), Is strategy a bad word? Sloan Management Review. Cambridge,Vol. 47, No. 2,
pp. 96–107.
Shrader, C.B., Mulford, C.L. and Blackburn, V.L. (1989), Strategic and operational planning,
uncertainty, and performance in small firms, Journal of Small Business Management, Vol. 27, No. 4,
pp. 45–61.
Conflicting evidence
Griggs, H.E. (2002), Strategic planning system characteristics and organisational effectiveness in
Australian small-scale firms, Irish Journal of Management,Vol. 23, No. 1, pp. 23–52.
Kargar, J. (1996), Strategic planning system characteristics and planning effectiveness in small
mature firms, The Mid-Atlantic Journal of Business,Vol. 32, No. 1, pp. 19–35.
Robinson, R.B. (1983), Measures of effectiveness for strategic planning research, Journal of Small
Business Management,Vol. 21, No. 2, pp. 22–30.
Planning in practice
Packham, G., Brooksbank, D.E., Miller, C. and Tomas, B. (2005), Climbing the mountain: management practice adoption in growth orientated firms in Wales, Journal of Small Business and
Enterprise Development,Vol. 12, No. 4, pp. 482–498.
Sashittal, H. and Tankersley, C. (1997), The strategic market planning–implementation interface in
small and midsized industrial firms, Journal of Marketing Theory and Practice,Vol. 5, No. 3, pp. 77–93.
Entrepreneurial planning behaviour
Atherton, A. (2007), Preparing for business start-up: ‘pre-start’ activities in new venture creation
dynamics, Journal of Small Business and Enterprise Development,Vol. 14, No. 3, pp. 404–425.
Campbell, A. (2005), Discovering significant and viable new businesses: have faith in strategic
planning basics, Strategy & Leadership,Vol. 33, No. 1, pp. 25–32.
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ENTREPRENEURIAL MANAGEMENT IN SMALL FIRMS
Jacobsen, R. (1992),The Austrian school of strategy, The Academy of Management Review,Vol. 17,
No. 4, pp. 782–808.
Chapter 3
Research benefits
Jocumensen, G. (2004), How do small business managers make strategic marketing decisions,
European Journal of Marketing,Vol. 38, No. 5/6, pp. 659–670.
Wood, E. (2001), Marketing information systems in tourism and hospitality small and mediumsized enterprises, The International Journal of Tourism Research,Vol. 3, No. 4, pp. 283–298.
Research process
Brush, C.G. (1992), Marketplace information scanning activities of new manufacturing ventures,
Journal of Small Business Management,Vol. 30, No. 4, pp. 41–44.
www.microsoft.com/smallbusiness/resources/marketing/small-business-market-research.aspx
Networks
Elango, B. and Pattnic, J. (2007), Building capabilities for international operations through networks:
a study of Indian firms, Journal of International Business Studies,Vol. 38, No. 4, pp. 541–556.
Guari, P., Lutz, C. and Tesform, G. (2003), Using networks to solve export-marketing problems of
small- and medium-sized firms from developing countries, European Journal of Marketing,Vol. 37,
No. 5/6, pp. 728–756.
Kingsley, G. and Malecki, E.J. (2004), Networking for competitiveness, Small Business Economics,
Vol. 23, No. 1, pp. 71–82.
Secondary data sources
Barrett, G.R. (1990),Where small and midsized companies can find export help, Journal of Accountancy,
Vol. 170, No. 3, pp. 46–50.
Buttery,A. and Tamaschke, R. (1995), Marketing decision support systems in a small trading nation:
an Australian case study, Marketing Intelligence & Planning,Vol. 13, No. 2, pp. 14–29.
Davidson, J.P. (1985), Low-cost research sources, Journal of Small Business Management,Vol. 23, No. 2,
pp. 73–78.
UK Government data:
www.census.gov
www.govdata.com
www.statistics.gov.uk
www.sba.gov/advo/research/data.html
US Government data: www.aggregatemarket.com/government.htm
www.usm.maine.edu/cber/mbi/fall98/munger.htm
UK trade associations: www.taforum.org
US trade associations: www.ita.doc.gov
UK trade magazines: www.allyoucanread.com/index.asp?idCat=1415
US trade magazines: www.allyoucanread.com/index.asp?idCat=1437
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Research techniques
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Keown, C. (1983), Focus group research: tool for retailer, Journal of Small Business Management,
Vol. 21, No. 2, pp. 59–68.
Focus Group Research:Tool for the Retailer
www.unzco.com/basicguide/c2.html
www.businesslink.gov.uk
Primary data generation
Brunt, P. and Danster,A. (2000),The propensity of visitor attractions to carry out customer surveys,
The International Journal of Tourism Research,Vol. 2, No. 4, pp. 261–276.
Lees, J.D. (1987), Successful development of small business information systems, Journal of Systems
Management,Vol. 14, No. 4, pp. 55–65.
Peterson, R.T. (1989), Small business adoption of the marketing concept vs other business strategies, Journal of Small Business Management,Vol. 27, No. 1, pp. 38–46.
Richardson, O. (2005), Wine marketing: modelling the ethics of the wine industry using qualitative data, Qualitative Market Research,Vol. 8, No. 4, pp. 440–454.
Trombetta,W.L. (1976), An empirical approach to marketing strategy for the small retailer, Journal
of Small Business Management, Vol. 38, No. 9, pp. 32–40.
Wright, L.T. (1996), Exploring the in-depth interview as a qualitative research technique with
American and Japanese firms, Marketing Intelligence & Planning,Vol. 14, No. 6, pp. 59–68.
www.unisa.edu.au/cid/publications/methods/npdresearch.pdf
www.thewritemarket.com/marketing/index.php?marketing=survey-design
www.managementhelp.org/research/research.htm process
www.springerlink.com/index/Q8V350147RJ50N53.pdf
www.managementhelp.org/research/research.htm
Segmentation
Kaynak, E. and Harcar, T.D. (2005), American consumers’ attitudes towards commercial banks:
A comparison of local and national bank customers by use of geodemographic segmentation,
The International Journal of Bank Marketing,Vol. 23, No. 1, pp. 73–90.
www.geodemographics.org.uk/geoanalysis.html
www.sbinformation.about.com/od/marketresearch/Market_Research.htm prim us
www.strategicmarketsegmentation.com
www.sbinfocanada.about.com/od/marketing/g/targetmarketing.htm
New to the world
Walsh, W.J. (1992), Quality in R&D: developing the metaquality product, Research Technology
Management,Vol. 35, No. 5, pp. 44–50.
www.pcworld.com
www.icbs.com/kb/inspiration/kb_intuition-the-entrepreneurs-secret.htm
www.nfib.com/object/3455418.html
Intuition
Pretz, J.E. (2008), Intuition versus analysis: strategy and experience in complex everyday problem
solving, Memory and Cognition,Vol. 36, No. 3, pp. 554–568.
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Tansey, M.M. (2003), Information limits on entrepreneurs: an economic perspective, International
Journal of Entrepreneurship,Vol. 7, pp. 17–35.
www.ezinearticles.com/?Business-Intuition—-The-Future-of-Corporate-America&id=493676
Chapter 4
Life cycle
Campi, M.T., Blasco, A.S. and Marsal, E.V. (2004),The location of new firms and the life cycle of
industries, Small Business Economics,Vol. 22, No. 3/4, pp. 265–282.
Lee, S. and Denslow, S. (2005),A study of the major problems of US women-owned small business,
Journal of Small Business Strategy,Vol. 15, No. 2, pp. 77–90.
Business failure
Al-shaiki, F.N. (1998), Factors for small business failure in developing countries, Advances in
Competitiveness Research,Vol. 6, No. 1, pp. 75–89.
Pratten, J.D. (2004), Examining the possible causes of business failure in British public houses,
International Journal of Contemporary Hospitality Management,Vol. 16, No. 4/5, pp. 246–259.
Ravenpor, J. (2003), Explaining the e-commerce shakeout: why did so many internet-based
businesses fail? E – Service Journal,Vol. 3, No. 1, pp. 53–77.
Theng, L.G. and Boon, J.L. (1996), An exploratory study of factors affecting the failure of local
small and medium enterprises, Asia Pacific Journal of Management,Vol. 13, No. 2, pp. 47–62.
Cash flow
Dodge, R., Fullerton, S. and Robbins, J.E. (1994), State of organisational life cycle and competition as mediators of problems, Strategic Management Journal,Vol. 15, No. 2, pp. 121–136.
Edwards, E.S. (1992),What financial problems? Management Accounting,Vol. 74, No. 2, pp. 54–58.
Welsh, J.A. and White, J.F. (1975), Cash flow forecasting – one solution to inadequate financing,
Journal of Small Business Management,Vol. 13, No. 1, pp. 19–31.
Support schemes
MacMahon, J. and Murphy, E. (1999), Managerial effectiveness in small enterprises: implications for
HRD, Journal of European Industrial Training,Vol. 23, No. 1, pp. 25–38.
Mario, A. and Schatz, M. (1980), Expanding the SBA Management Assistance Program, Journal of
Small Business Management,Vol. 18, No. 4, pp. 8–17.
Sandler,W.G. (1993),The future of small business export financing: Improving the Small Business
Administration’s Export Revolving Line of Credit program, The George Washington Journal of
International Law and Economics,Vol. 27, No. 1, pp. 107–139.
Schamp, T. and Deschoolmester, M.K. (1998), Strategic and operational planning: attitudinal
changes and the survival and growth of business starts, International Journal of Entrepreneurial
Behaviour & Research,Vol. 4, No. 2, pp. 141–153.
Sullivan, R. (2000), Entrepreneurial learning and mentoring, International Journal of Entrepreneurial
Behaviour & Research,Vol. 6, No. 3, pp. 160–172.
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Support scheme effectiveness
Autio, E. and Klofsten, M. (1998), A comparative study of two European business incubators,
Journal of Small Business Management,Vol. 36, No. 1, pp. 30–44.
Gengatharen, D. and Standing, G.R. (2005), A framework to assess the factors affecting success or
failure of the implementation of government-supported regional e-marketplaces for SMEs,
European Journal of Information Systems,Vol. 14, No. 4, pp. 417–429.
High technology firms
Bruce, P. (1991), The increasing role of small firms in the high-technology sector: evidence from
the 1980s, Business Economics,Vol. 26, No. 1, pp. 40–48.
Stevens, H. and Gaylen, C. (1994), Patterns of functional specialization in emerging high tech firms,
Journal of Small Business Management,Vol. 32, No. 2, pp. 23–37.
Managerial responsibilities
Dobbins, R. and O’Petman, G. (1997), Self-development:The nine basic skills for business success,
The Journal of Management Development,Vol. 16, No. 8, pp. 521–546.
Maxon, R. and Stone, K. (1977), A strategy for developing effective management training, Journal
of Small Business Management,Vol. 15, No. 3, pp. 9–19.
Sources of funds
Brau, J.C., Browne, R.A. and Osrteryoung, P. (2004), Do venture capitalists add value to small
manufacturing firms? Journal of Small Business Management,Vol. 42, No. 1, pp. 78–91.
Carey, D. and Flynn, A. (2005), Is bank finance the Achilles’ heel of Irish SMEs? Journal of European
Industrial Training,Vol. 29, No. 8/9, pp. 712–731.
Edwards, P. and Turnbull, P. (1994), Finance for small and medium-sized enterprises: information
and the income gearing challenge, The International Journal of Bank Marketing,Vol. 12, No. 6,
pp. 3–10.
Gompers, P.A. and Lerner, J. (2000), The Venture Capital Cycle,The MIT Press, Cambridge, MA.
Hamilton, R.T. and Fox, M.A. (1998),The financing preferences of small firm owners, International
Journal of Entrepreneurial Behaviour & Research,Vol. 4, No. 3, pp. 239–251.
Hussain, J. and Matlay, H. (2007), Financing preferences of ethnic minority owner/managers,
Journal of Small Business and Enterprise Development,Vol. 14, No. 3, pp. 487–498.
Levenson, A.L. and Willard, K.L. (2000), Do firms get the financing they want? Measuring credit
rationing experienced by small businesses in the US, Small Business Economics,Vol. 14, No. 2,
pp. 83–98.
Sorheim, R. (2005), Business angels as facilitators for further finance: an exploratory study, Journal
of Small Business and Enterprise Development,Vol. 12, No. 2, pp. 178–192.
Applied assignments
1 Using a spreadsheet tool such as Excel, develop a personal monthly cash flow forecast for
yourself over the next 12 months.What would be the impact on the cash flow of a 25 per cent
increase in tuition fees?
2 Undertake an analysis of how the sub prime mortgage crisis and economic downturn which
began to emerge in 2007 has adversely impacted small firms involved in the construction industry and landlords in the buy-to-let market.
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Market size
Anon. (2005), Forget the focus groups and Delphi studies, Strategic Direction,Vol. 21, No. 9, pp. 18–26.
Bradley, L. and Stewart, K. (2003), A Delphi study of internet banking, Marketing Intelligence &
Planning,Vol. 21, No. 4/5, pp. 272–282.
Marvin, J.A. (1973), New product planning in the age of future consciousness, California Management
Review,Vol. 16, No. 1, pp. 25–36.
Stephens, A.W.D (2006), Building technology foresight: using scenarios to embrace innovation,
European Journal of Innovation Management,Vol. 9, No. 3, pp. 241–252.
Thomas, C.W. (1994), Learning from imagining the years ahead, Planning Review,Vol. 22, No. 3,
pp. 6–14.
Wyner, G.A. (1994), Evaluating innovative products, Marketing Research,Vol. 6, No. 3, pp. 44–47.
Expert fallibility
Mitchell,V.W. and McGoldrick, P.J. (1994),The role of geodemographics in segmenting and targeting consumer markets: a Delphi study, European Journal of Marketing,Vol. 28, No. 5, pp. 54–574.
Raspin, P. and Terjesen, S. (2007), Strategy making: what have we learned about forecasting the
future? Business Strategy Series,Vol. 8, No. 2, pp. 116–123.
Podesely, M.S. (2002), Lessons from the tech collapse, The Journal of Business Forecasting Methods &
Systems,Vol. 21, No. 1, pp. 20–32.
Competitive mapping
Baum, J.A.C. and Mezias, S.J. (1992), Localized competition and organizational failure in the
Manhattan hotel industry, 1898–1990, Administrative Science Quarterly,Vol. 37, No. 4, pp. 580–605.
Harvey, M. and Evans, M. (2001), Decoding competitive propositions: a semiotic alternative to
traditional advertising research, International Journal of Market Research,Vol. 43, No. 2, pp. 171–188.
Keller, R.T. and Chinta, R.R. (1990), International technology transfer: strategies for success, The
Executive,Vol. 4, No. 2, pp. 33–44.
Ozsomer, A. and Cavusgil, S.T. (1999), A dynamic analysis of market entry rates in a global industry:
a community ecology, European Journal of Marketing,Vol. 33, No. 11/12, pp. 1038–1049.
Patterson, L.T. and McCullough, C.D. (1980), A market study methodology for small business,
Journal of Small Business Management,Vol. 18, No. 3, pp. 30–41.
Macro-environment
Lin, C. and Chi, Y. (2007), Studies in strategic management in Taiwan, Journal of the Academy of
Management, Vol. 10, No. 2, pp. 121–129.
Munro, C. and Yeoman, I. (2005), Impact of the macro environment: an examination of the
economic propensity of UK regional markets for tourism to Scotland, Journal of Vacation Marketing,
Vol. 11, No. 4, pp. 370–382.
Wilson, J. and Brennan, R. (2003), Market entry methods for western firms in China, Asia Pacific
Journal of Marketing and Logistics,Vol. 15, No. 4, pp. 3–19.
Economics
DeDee, J.K. and Vorhies, D.W. (1998), Retrenchment activities of small firms during economic
downturn: an empirical investigation, Journal of Small Business Management,Vol. 36, No. 3, pp. 46–62.
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Tambuna, T. (2000), The performance of small enterprises during economic crisis: evidence from
Indonesia, Journal of Small Business Management,Vol. 38, No. 4, pp. 93–102.
Politics
Greene, J.M. (2006), A political explanation of economic growth: state survival, bureaucratic
politics, and private enterprises in the making of Taiwan’s economy, 1950–1985, Business History
Review,Vol. 80, No. 1, pp. 222–229.
Histich, R.D. and Gyula, F. (1995), Hungarian entrepreneurs and their enterprises, Journal of Small
Business Management,Vol. 33, No. 3, pp. 88–95.
Thomas, R. and Thomas, H. (1995), Micro politics and micro firms: a case study of tourism policy
formation and change, Journal of Small Business and Enterprise Development,Vol. 13, No. 1, pp. 100–115.
Legislation
Demibras, D. (2006), New institutional economy and innovation barriers: microeconometric
evidence, The Business Review, Cambridge,Vol. 5, No. 2, pp. 82–90.
Perotin, V., Robinson, A. and Loundes, J. (2003), Equal opportunities practices and enterprise
performance: a comparative investigation on Australian and British data, International Labour
Review,Vol. 142, No. 4, pp. 471–498.
Schmidt, R.A., Bennison, D., Bainbridge, S. and Hallsworth, A. (2007), Legislation and SME
retailers – compliance costs and consequences, International Journal of Retail & Distribution
Management,Vol. 35, No. 4, pp. 256–278.
Yapp, C. and Fairburn, R. (2005), Assessing compliance with food safety legislation in small
businesses, British Food Journal,Vol. 107, No. 3, pp. 150–162.
Finance
Craig, B.R., Jackson,W.E. and Thompson, J.B. (2007), Small firm finance, credit rationing, and the
impact of SBA-guaranteed lending on local economic growth, Journal of Small Business
Management,Vol. 45, No. 1, pp. 116–133.
Gutter, M.S. and Saleem,T. (2005), Financial vulnerability of small business owners, Financial Services
Review,Vol. 14, No. 2, pp. 133–148.
Technology
Andries, P. and Debackere, K. (2007), Adaptation and performance in new businesses: understanding the moderating effects of independence and industry, Small Business Economics, Vol. 29,
No. 1/2, pp. 81–100.
Schroeder, D.M., Copinath, C. and Congden, S.W. (1989), New technology and the small manufacturer: panacea or plague? Journal of Small Business Management,Vol. 27, No. 3, pp. 1–11.
Taymond, L. and St-Pierrie, J. (2005), Antecedents and performance outcomes of advanced
manufacturing systems sophistication in SMEs, International Journal of Operations & Production
Management,Vol. 25, No. 5/6, pp. 514–534.
Wade, J. (1996), A community-level analysis of sources and rates of technological variation in the
microprocessor market, Academy of Management Journal,Vol. 39, No. 5, pp. 1218–1255.
Socio-demographics
Dardis, R., Soberon-Ferrer, H. and Dilip, P. (1994), Analysis of leisure expenditures in the United
States, Journal of Leisure Research,Vol. 26, No. 4, pp. 309–321.
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Drichoutis, A.S., Lazaridis, P. and Nayga, R.M. (2006), Consumers’ use of nutritional labels: a
review of research studies and issues, Academy of Marketing Science Review,Vol. 30, pp. 1–18.
McCrohan, K.F. and Finkelman, J.M. (1981), Social character and the new automobile industry,
California Management Review,Vol. 24, No. 1, pp. 58–69.
Schlegelmilch, B.B., Bohlen, G.M. and Diamantopolous, A. (1996), The link between green
purchasing decisions and measures of environmental consciousness, European Journal of Marketing,
Vol. 30, No. 5, pp. 35–59.
Schroeder, D.M., Copinath, C. and Congden, S.W. (1989), New technology and the small
manufacturer: panacea or plague? Journal of Small Business Management,Vol. 27, No. 3, pp. 1–11.
Raymond, L. and St-Pierrie, J. (2005), Antecedents and performance outcomes of advanced
manufacturing systems sophistication in SMEs, International Journal of Operations and Production
Management,Vol. 25, No. 5/6, pp. 514–534.
Wade, J. (1996), A community-level analysis of sources and rates of technological variation in the
microprocessor market, Academy of Management Journal,Vol. 39, No. 5, pp. 1218–1255.
Culture
Hsieh, M., Pan, S. and Setiono, R. (2004), Product-, corporate-, and country-image dimensions and
purchase behavior: a multicountry analysis, Academy of Marketing Science Journal,Vol. 32, No. 3,
pp. 251–271.
Knight, G. (2000), Entrepreneurship and marketing strategy: the SME under globalization, Journal
of International Marketing,Vol. 8, No. 2, pp. 12–33.
Chapter 6
Market leadership
Givinarajan,V. and Trimble, B.(2006),Achieving breakthrough growth: from idea to execution, Ivey
Business Journal Online, Jan/Feb, pp. 1–14.
Sharma, B. (2004), Marketing strategy, contextual factors and performance: an investigation of their
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Resource-based view (RBV)
Pett,T.L. and Wolff, J.A. (2007), SME performance: a case for internal consistency, Journal of Small
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Sheehan, N.T. and Foss, N.J. (2007), Enhancing the prescriptiveness of the resource-based view
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Leadership
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Leadership style
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Fernald, L.W., Solomon, G.T. and Tarabishy,A. (2005),A new paradigm: entrepreneurial leadership,
Southern Business Review,Vol. 30, No. 2, pp. 1–11.
Defining strategy
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Khai, L., Lim, G.H. and Soo, J. (1999), Dealing with resource disadvantage: generic strategies for
SMEs, Small Business Economics,Vol. 12, No. 4, pp. 299–312.
New products
Hunag, X., Siuter, G.N. and Brown, A. (2002), New product development processes in small and
medium-sized enterprises: some Australian evidence, Journal of Small Business Management,Vol.
40, No. 1, pp. 27–43.
McCann, J.E., Leon-Guerrero, A.Y. and Haley, J.D. (2001), Strategic goals and practices of innovative family businesses, Journal of Small Business Management,Vol. 39, No. 1, pp. 50–60.
Productivity
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Gunaserkaran,A. and Cecilles, P. (1998), Experiences of a small company in productivity improvements,
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Human resources
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Quality
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Information
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working with B2B intermediaries, Internet Research,Vol. 15, No. 4, pp. 471–493.
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Mass marketing
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Small business theory
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Niche strategies
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Sustained innovation
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Single culture
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Falbey, J.W. (2007), Growing a small business into an industry icon: Terry W. Stiles and the Stiles
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Alternative cultures
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Perel, M. (2002), Corporate courage: breaking the barrier to innovation, Research Technology
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Team-oriented culture
Achanga, P., Shehab, E., Rajkumar, R. and Nelder, G. (2006), Critical success factors for lean
implementation within SMEs, Journal of Manufacturing Technology Management, Vol. 17, No. 4,
pp. 460–472.
Chapter 8
Disruptive innovation
Assink, M. (2006), Inhibitors of disruptive innovation capability: a conceptual model, European
Journal of Innovation Management,Vol. 9, No. 2, pp. 215–234.
Georggantaz, N.C. and Katsamakas, E. (2007), Disruptive innovation: state effects on hard-disc
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Moldenhauer-Salazar, J. and Valikangas, L. (2008), Sun Ray’s struggle to overcome innovation
trauma, Strategy & Leadership,Vol. 36, No. 3, pp. 15–31.
Sandberg, B. (2002), Creating the market for disruptive innovation: market pro-activeness at the
launch stage, Journal of Targeting, Measurement and Analysis for Marketing,Vol. 11, No. 2, pp. 184–197.
Process innovation
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SMEs, Journal of Small Business Management,Vol. 46, No. 2, pp. 203–219.
Fryer, P.J. andVesteeg, C. (2008), Processing technology innovation in the food industry, Management,
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Reichstein, T. and Salter, A. (2006), Investigating the sources of process innovation among UK
manufacturing, Industrial and Corporate Change,Vol. 15, No. 4, pp. 653–665.
Entrepreneurial leadership
Fernald, L.W., Solomom, G.T. and Tarabishy, A. (2005), A new paradigm: entrepreneurial leadership, Southern Business Review,Vol. 30, No. 2, pp. 1–11.
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Swiercz, P.M. and Lydon, S.R. (2002), Entrepreneurial leadership in high-tech firms: a field study,
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Entrepreneurial Behaviour & Research,Vol. 5, No. 6, pp. 279–291.
Idea generation
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New product development process management
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Innovation networks
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Poyhonen, A. and Smedlund, A. (2004), Assessing intellectual capital creation in regional clusters,
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Pyka, A. (2002), Innovation networks in economics: from the incentive-based to the knowledgebased approaches, European Journal of Innovation Management,Vol. 5, No. 3, pp. 152–164.
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Chapter 9
Promotional process
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Lavin, M. (1993), Husband-dominant, wife-dominant, joint: a shopping typology, The Journal of
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Promotional management
Buchholz, L.M. and Smith, R.E. (1991),The role of consumer involvement in determining cognitive response to broadcast advertising, Journal of Advertising,Vol. 20, No. 1, pp. 4–18.
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Hsunchi, C. and Schuling, C. (2007), Exploring consumer resale behavior in C2C online
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Vol. 27, pp. 1–24.
Jinkook, L. and Jinsook, C. (2005), Consumers’ use of information intermediaries and the impact
on their information search behavior in the financial market, The Journal of Consumer Affairs,
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On-line promotion
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Hiuzingh, E.K.R. and Hoekestr, J.C. (2003),Why do consumers like websites? Journal of Targeting,
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Chapter 10
Pricing
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Tepper, K., Lichenstein, D.R. and Green, C. (1996), Influences on consumer response to preferred
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Sales promotions
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Distribution
Bagchi, P.K. (1996), Role of benchmarking as a competitive strategy: the logistics experience,
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Nicholls, A. and Watson, A. (2005), Implementing e-value strategies in UK retailing, International
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On-line distribution
Ashworth, C.A., Schmidt, R.A., Pioch, E.A. and Hallsworth,A. (2006),‘Web-weaving’; an approach
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McWilliams, G. (2000), Building stronger brands through online communities, Sloan Management
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Rowley, J. (2004), Just another channel: marketing communications in e-business, Marketing
Intelligence and Planning,Vol. 22, No. 1, pp. 24–31.
Shang, R., Chen,Y. and Liao, H. (2006),The value of participation in virtual consumer communities on brand loyalty, Internet Research,Vol. 16, No. 4, pp. 398–412.
Szmigin, I., Canning, L. and Teppel, A.E. (2005), Online community: enhancing the relationship
marketing concept through customer bonding, International Journal of Service Industry Management,
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Chapter 11
Family firms
Craig, J.B., Dibrell, C. and Davis, P.S. (2008), Leveraging family-based brand identity to enhance
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Social entrepreneurship
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Disruption and technology
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