Simple, easy to read billing from Bluegrass Bluegrass Cellular has the happiest wireless customers in the Bluegrass. One of the reasons is a monthly bill that’s easy to read and understand. We’ve tried to keep it simple and friendly by putting important summary information at the beginning, so you don’t have to search for it. Then we follow up with the details in an easy to follow design for you to handle and file. Not to mention helping the environment by reducing the amount of paper we use. Here’s a look at just how easy your Bluegrass bill is to read. Sa m pl e Remittance Information At the top an easy to tear-off slip to return with your payment. Account Summary This is a concise listing of previous account history, including recent balances, payments, credits and additional charges. Messages This is the place to look for important information or news, special offers, new services and helpful reminders relating to your account. Page Number Always in the lower right hand corner to tell you the page and total number of pages your bill contains. Change of Address Has your mailing address changed? Or is it incorrect? Let us know and make sure to check the box on the front of the Remittance Information so we’ll know to look for your change of address information.. Credit or Debit Card Payment It’s easy to pay your bill by credit card or debit card. Just let us know if it is reoccurring or a one time payment. We will need your CVC code off the back of your card for processing. Sa m pl e Automatic Bill Pay For ease and convenience, this is where you can set up automatic withdrawal (ACH) from a specified checking account. Make sure you enclose a copy of a voided check. Non-Rate Plan Summary These are charges not directly related to your plan. This can include any features purchased during the billing cycle such as Brew downloads, Apps, or Ringtones. Rate Plan Summary Your plan details are displayed here. This includes the name of the plan, number of minutes allotted, amount used, and subsequent charges, including overages. Charge Detail This is your itemization by account. It will include one time fees, services added, specific charges and taxes. This section may require additional pages depending on the account, the calls made or services received. PO BOX 5012 Elizabethtown, KY 42702-5012 1.800.928.2355 | www.bluegrasscellular.com bgc-115646