AGENT’S MANUAL 2014 SPANISH COURSES 01 FROM THE DIRECTOR’S DESK Dear agents, The past year has gone so fast! It seems as though it was only yesterday that I was writing last year’s note from the th Director’s Desk. 2014 is a very special year for us as we will be celebrating the school’s 25 anniversary in style! th Now in our 25 year, the agent’s manual includes detailed information about our speciality offerings including our group programs, Junior Summer Course and Lacunza Summer Camp. We’re always happy to accommodate families wishing to study Spanish together during their vacation, we offer a Family Pack which allows parents to attend the Intensive20 course while their children join Junior Summer Course or Lacunza Summer Camp (July). Overall, this past year has been an exciting year for Lacunza International House (IH). Early in the year we were lucky enough to host the annual Spanish IH conference which saw over 16 school directors, teacher trainers and Directors of Studies come to San Sebastian to discuss current education trends, new teaching methodologies and share our experiences of teaching Spanish as a foreign language. It was an exciting few days and it served as a great reminder of what a fantastic network of IH schools we have in Spain. Following on from the conference, we have been continuously working hard to improve our courses options. Over the past year, we have introduced 4 new activity courses for cooking and sports enthusiasts. Our new Spanish+Cooking course is run in collaboration with the world renowned Basque Culinary Centre. Over 3 evenings, students learn how to make 6 recipes under the direction of a qualified chef before enjoying a tasting session. This professional grade course is adaptable for novice chefs! We also offer a 1 day cooking class during which students learn how to make paella before enjoying dinner with their classmates and the cook. Taking advantage of our beachside location, we continue to offer our Spanish+Surfing course to rave reviews from all of our students. We have also extended our water sports activities to include Spanish+Kayaking and Spanish+Stand Up Paddle. Held in the picturesque La Concha bay, students can spend their afternoons getting to know San Sebastian from a different perspective. On the sports field, we offer Spanish+Soccer which is held in a modern sporting complex, located just minutes away from the school. It’s run by trained instructors over 2 afternoons before culminating in a scrimmage (friendly match) at the end of the week. We hope that these additional courses will attract more students to northern Spain and San Sebastian, thus passing on additional commission to you. th So as we celebrate our 25 birthday, I’m reminded of why San Sebastian continues was chosen as the 2016 European Capital of Culture. San Sebastian’s standing on the world stage comes down to 10 reasons: Perfect combination: CITY+SEA+ MOUNTAINS. Friendly: Medium sized that’s really safe to walk around day and night! Location: Only 20kms from France) and well connected to Madrid, Barcelona, London and Paris. Gastronomy: San Sebastian has the highest number of Michelin stars per square meter in the world and is equal to Paris as it has 3 restaurants with 3 Michelin stars. 5. Culture: A different type of Spain with the addition of Basque culture and language. 6. Events: Home to international film and jazz festivals as well as local events and festivities. 7. Architecture: Urban design with interesting architecture set amongst a beautiful landscape. 8. La Parte Vieja: The Old Town is a pedestrian area full of shops and pintxo bars with a vibrant nightlife. 9. Weather: Mild temperatures year round with a winter average of 8ºC and 22ºC in summer. 10. Day trips: A perfect basecamp for exploring the mountainous or coastal regions of Basque Country as well as the famous Camino de Santiago. 1. 2. 3. 4. We look forward to working with you again in 2014 and beyond. Yours sincerely, J. Carlos Lacunza Director General Lacunza IH San Sebastian Spanish Courses 3 2014 AGENT’S MANUAL We hope that you are able to use the Agent’s Manual as guide for working with us at Lacunza IH. Contained in the manual you will find general information about our school, city and courses. Feel free to pass this information onto your clients. Please email [email protected] if you would like to receive a hard copy of the 2014 Agent’s Manual. INDEX 01 FROM THE DIRECTOR’S DESK 3 02 THE LACUNZA GUARANTEE 4 AGENT GUARANTEES 4 STUDENT GUARANTEES 4 COURSE INCLUSIONS 4 STUDENT SERVICES 4 KEEPING UP TO DATE 4 OUR STAFF 5 03 GENERAL INFORMATION & PROCEDURES 6 GENERAL INFORMATION 6 BOOKING PROCEDURE 6 BOOKING CONFIRMATION 6 PAYMENT METHOD 6 COMMISSION 6 CONTRACT & AGREEMENT 7 CHANGES 7 EXTENSIONS CANCELLATIONS 7 WITHDRAWALS, LATE ARRIVALS & NONATTENDANCE 7 INSURANCE PROBLEMS & COMPLAINTS 7 04 BASQUE COUNTRY 8 BASQUE COUNTRY 8 BASQUE LANGUAGE 8 CULUTRAL EVENTS & FESTIVALS 8 GASTRONOMY 8 THE GREAT OUTDOORS 8 USEFUL WEBSITES 8 05 SAN SEBASTIAN 9 ABOUT SAN SEBASTIAN 9 WEATHER 9 HOW TO GET TO SAN SEBASTIAN 9 PLANE 9 BUS 10 TRAIN 10 BOAT 10 06 THE SCHOOL 11 LOCATION 11 PREMISES 11 TEACHERS & METHODOLOGY 11 CLASSES 11 STUDENTS 11 07 COURSES 12 COURSES 12 SPANISH LEVEL DESCRIPTIONS 13 08 SOCIAL & ACTIVITIES PROGRAM 14 GENERAL PROGRAM 14 CALENDAR EXAMPLE 15 09 ACCOMMODATION 16 FAMILIES 16 SHARED APARTMENTS 16 PRIVATE APARTMENTS 17 HOTELS 17 ALTERNATIVE ACCOMMODATION 17 10 GROUP PROGRAMS 18 LANGUAGE CLASSES 18 ACCOMMODATION 18 ACTIVITIES 18 ORGANIZATION 18 EXTRA SERVICES 18 INFORMATION REQUIRED 18 GROUP PROGRAM EXAMPLE 19 11 JUNIOR SUMMER COURSE 20 CALENDAR 20 TIMETABLE 20 LANGUAGE CLASSES 20 ACTIVITIES 20 ACCOMMODATION 20 PRICES 20 JSC ACTIVITY PROGRAM SAMPLE 21 12 LACUNZA SUMMER CAMP 22 CALENDAR 22 CAMP OPTIONS 22 CAMPSITE 22 MEALS 22 LANGUAGE CLASSES 22 ACTIVITIES 23 ACCOMMODATION 23 CAMP BUS 23 PRICES 23 13 INTERNATIONAL ACREDITATIONS 24 14 FORMS 25 ENROLMENT FORM 25 AGENT’S CONTRACT SAMPLE 26 02 THE LACUNZA GUARANTEE AGENT GUARANTEES When you work with Lacunza IH you communicate directly with our school and our staff rather than a registration office. We know all of our families and are familiar with all of our apartments so we know where would be the best place for each of our students. As Lacunza started in 1954, we are well known in San Sebastian and have an outstanding reputation within the community. This opens a lot of doors for us AND our students. • COMMISSION on: course, accommodation, registration fees, course extensions and returning students. • Free 2 week language course for you and your staff members who represent us directly. • Provision of FREE promotional material on request. • Replies within 2 working days. • Bookings accepted within 24 hours on working days. • Bookings accepted for group courses (check beginner starting dates). STUDENT GUARANTEES In addition to high quality standard of our courses, we offer the following guarantees to our students: • Free tutorials once a week for students needing extra help. • A short test every 2 weeks to assess their progress. • Flexibility to change language level when necessary (in consultation with our Director of Studies). • Participation in all school organized social and cultural activities. • Free access to Spanish novels, DVDs and videos. • One-to-one or group language exchange with local Spanish speakers. • Participation Certificate at the end of the course indicating their language level and current abilities. COURSE INCLUSIONS • Welcome pack with student manual, city map and social activities program. • City tour of San Sebastian on Monday afternoon. • Club Lacunza card with discounts at over 30 local stores. • Use of computers with free access to the internet and free WiFi network. • Access to fax, telephone and mail services via reception. • All class and course materials. • NOTE: Beginners are required to buy a text book on their first day for 16€ (reduced price for Lacunza students). STUDENT SERVICES • Assistance in San Sebastian during their course including help with lost luggage, doctor’s visits, general information about San Sebastian and the region and much more! • Change of accommodation during the first week when necessary. • We are able to receive faxes, messages and post on the student’s behalf. • Students can be reached by phone at the school outside class hours. We recommend arranging a specific time in advance. KEEPING UP TO DATE We now have a variety of ways for to keep up to date with everything that happens here at the school and in the city. Please visit our AGENTS AREA on our website to download our catalogue, prices, photos and brochures. Visit www.lacunza.com/agents-area.php . LOGIN: LacunzaAgent PASSWORD: sanseb09 We are very socially active and regularly post photos, videos, excursion recommendations and ideas about what to do in San Sebastian so please feel free to follow, like, tweet or join us: www.facebook.com/lacunza.ihsansebastian www.twitter.com/lacunzaihss www.youtube.com/lacunzaih www.vk.com/lacunza (for our Russian speaking students) 4 02 OUR STAFF DIRECTOR Mr. J. Carlos Lacunza Degree in Mathematics & M.B.A. English, French [email protected] ADMINISTRATION Ms. María Díez Degree in Chemistry English, French, Italian, German ofi[email protected] FINANCE Ms. Mari Jose Centeno Degree in Business English, French [email protected] DIRECTOR OF STUDIES Mr. Ignacio Grande Degree in Hispanic & Romanic Philology English [email protected] HEAD TEACHER Ms. Rosa Bocos Degree in Hispanic Philology English STAFF PHOTO MARKETING DIRECTOR Ms. Mª Eugenia Eizaguirre Degree in Business Administration & Marketing English, German [email protected] COMMUNICATION & SOCIAL MEDIA Ms. Nicole Rodger Degree in Public Communication & International Studies English, Italian [email protected] ENROLMENTS/GROUPS Ms. Steffi Kramers Degree in Business English, Dutch [email protected] [email protected] EASTERN EUROPE DEVELOPMENT MANAGER Ms. Anastasia Soldatchenkova Degree in International Economy & European Law Russian, English, German [email protected] 5 03 GENERAL INFORMATION & PROCEDURES BUSINESS HOURS: 08:30 – 19:00 (Monday to Thursday) and 08:30 – 18:00 (Friday) ACADEMIC CALENDAR: January 7 to December 19 BANK HOLIDAYS: January 6 & 20; April 18 & 21; May 1; July 25 & 31; August 15; November 1; December 8. DATES FOR GROUP COURSES: From January 7 to December 15 . DATES FOR BEGINNERS: January 7, February 3, March 3, April 7, May 5 & 19, June 2 & 16, July 14 & 28, August 4 & 18, September 1 & 15, October 6, November 3, December 1. NOTE: Lessons cancelled due to bank holidays will not be rescheduled. BOOKING PROCEDURE Please email us the following information when you are making a booking: • Name / Age / Sex / Nationality / Profession / Native Language • Address / Email address / Approximate Spanish level • Course type / Number of weeks / Starting date • Accommodation required from ......... to .......... / Transfer service required from ......... to .......... • Estimated date and time of arrival • Cancellation insurance (if required) • PLEASE specify if the student is a smoker / non-smoker AND if they have allergies or dietary restrictions. Alternatively, you can fill in and send the enrolment form at the back of the manual to [email protected]. Any additional information is always welcome, as it helps us ensure that the student has the nicest stay possible. BOOKING CONFIRMATION A confirmation of enrolment will be sent within 2 days. All bookings will be confirmed via email. Accommodation information and the invoice will be sent later on. We always try to respond promptly to all enquiries, but if at any stage a reply does not reach you quickly enough, please let us know. If you require same day confirmation, please state in the header of your email. PAYMENT METHOD Agents will be invoiced for the net amount payable. All payments should be made in EUROS, at least 2 WEEKS BEFORE the course starts and FREE of any bank charges. ALL payments MUST include the student’s name, invoice number and date. If there are any remaining bank charges Lacunza IH will invoice these. We accept the following payment methods: • • • Credit card (preferable for small amounts) Bank transfers Bank cheques BANK ACCOUNT DETAILS LACUNZA-ESCUELA INTERNACIONAL BANCO DE BILBAO VIZCAYA (BBV) C. Urbieta, 21 - E 20006 San Sebastián - Spain Bank sort code: 0182.0307.14 Account number: 0200 528100 SWIFT CODE: BBVAESMMXXX IBAN: ES30 0182 0307 1402 0052 8100 COMMISSION Commission is paid at the following rates: • 25% on tuition • 10% on shared apartments, private apartments and family accommodation We also offer 30% commission on tuition for agents who send us more than 10 students or at least 25 weeks of enrolment per year. We are also able to negotiate a BONUS with agents. Please send your proposal or ideas directly to: [email protected] CONTRACT &AGREEMENT We ask our agents to sign a contract, agreeing to our terms and conditions, in order to maintain a high standard of commercial relationships. There is a sample contract included at the end of the manual. If you currently have a contract, please revise it for 2014 and send it to: [email protected]. Alternatively, if you don’t have an agreement please let us know by email via: [email protected] . 6 03 GENERAL INFORMATION & PROCEDURES CHANGES If you have to change the dates, type of accommodation or any other part of the course, we can transfer your reservation to another date within the SAME year. The following conditions and charges apply: • Up to 1 MONTH BEFORE the course starts: NO CHARGE • 30 TO 15 DAYS BEFORE the course starts: Forfeit 30€. • 15 DAYS OR LESS BEFORE the course starts: Forfeit 60€ plus 1 week’s accommodation. Reduced prices may be applied if student’s increase their course load during the course i.e. from an Intensive 20 to an Intensive20 + 10 or an Intensive30. EXTENSIONS All course extensions must be made by the Wednesday of the last week of the course. For accommodation extensions, students must submit their extension request at least 10 days before the end of their booking. Reduced prices for long term discounts apply only when paid in advance, when a course is extended DURING the current course not long term discount will be applied. If a student extends their course and pays the balance directly to Lacunza IH, we will credit commission for the difference against the next payment. CANCELLATIONS Notification of all cancellations must be sent in writing to Lacunza IH. Cancellations received 1WEEK OR LESS before the course starts are NON-REFUNDABLE. If the cancellation is received before the course starts, the refund is: • 21 DAYS BEFORE the course starts: Full amount less 60€. • 20 DAYS OR LESS BEFORE the course starts: Full amount less 100€. • 20 DAYS OR LESS BEFORE the course starts WITH ACCOMMADATION booked: Full amount less 150€. WITHDRAWALS, LATE ARRIVALS & NON-ATTENDANCE We do not provide reimbursement for withdrawals, late arrivals or non-attendance of a course. In cases of serious misconduct where a student’s behaviour is unacceptable, disruptive or prevents the progression of the class, Lacunza IH reserves the right to expel a student without a refund. INSURANCE All EU citizens with the EHIC are covered Spanish social security. Please activate the service with local authorities in the student’s home country before they leave. Citizens of non-EU countries should purchase travel insurance before leaving home. Please contact us for recommended insurance companies and policies. PROBLEMS & COMPLAINTS Tell your students to let us know if they have any problems or complaints while they are here. They often fear that complaining will lead to embarrassment or unpleasantness but most problems arise from cultural misunderstandings or language barriers. These problems are usually easy to solve but we can only help if we know about it! 7 04 BASQUE COUNTRY BASQUE COUNTRY Basque Country is also known as Euskal Herria (Basque) or Pais Vasco (Spanish). It is divided into 3 legal and political regions: Autonomous Community of Euskadi (Alava, Bizkaia and Gipuzkoa), Autonomous Community of Navarra and Iparralde. Culturally it also includes the territories of Lapurdi, Zuberoa and Lower Navarra. All regions in Basque Country share a common heritage, culture, language and identity. BASQUE LANGUAGE Euskara (Basque) is a pre Indo-European language and has been in existence for several thousands of years. Preserved from generation to generation, it is a valuable part of the Basque heritage and represents one of the most unique parts of the Basque identity. All San Sebastian locals speak Spanish and most speak Euskara. In the street they tend to speak more Spanish which means students have no problems when socializing. CULTURAL EVENTS & FESTIVALS The Basque culture celebrates tradition, folklore and heritage. Throughout the year, a variety of different festivals take place such as the Zinemaldia International Film Festival and San Sebastian’s Semana Grande. Celebrations for local patron saints are also common as are rural and traditional fairs. During summer, Basque Country plays host to a number of famous festivals such as San Fermin in Pamplona, Fiestas de la Blanca in Vitoria, Aste Nagusia in Bilbao and Alarde (historical military parade) in Irun and Hondarribia. During winter there is Tamborrada (drumming parade), Carnival and San Sebastian Day. Basque sports are also celebrated throughout the year with professional competitions for Basque handball, in particular Cesta Punta, regattas and wood chopping. GASTRONOMY Basque gastronomy is one of the most highly regarded in the world due to its traditional dishes as well as the elaborate Michelin style. Basque Country has countless restaurants including a selection of Europe’s master chefs such as Arzak, Subijana, Berasategui, Arduriz, Arbelaitz, Argiñano, Arrambide and Canales. Also popular with students are the pintxo bars in “La Parte Vieja” which offer delicious snacks at very affordable prices. Held on Thursday evenings, Pintxo+Pote is a particular favorite as students can get a drink and a tasty snack for around 2€ THE GREAT OUTDOORS The sheer quantity of national parks and nature reserves provide ample opportunities for hiking and enjoying the outdoors. For mountain treks, the north of Navarra (Baztan, Salazar, Roncal and Belagua) provides remarkable views while coastal hikes along Bizkaia, Gipuzkoa and Lapurdi feature striking coastlines and picturesque fishing villages. USEFUL WEBSITES San Sebastian Tourism: www.sansebastianturismo.com San Sebastian Cultural Events: www.donostiakultura.com San Sebastian Town Council: www.donostia.org Weather Forecast: www.euskalmet.euskadi.net Hotel reservations: www.sansebastianreservas.com San Telmo Museum: www.museosantelmo.com San Sebastian Aquarium: www.aquariamss.com Eureka! Science Museum: www.eurekamuseoa.es Guggenheim (Bilbao): www.guggenheim-bilbao.es Real Sociedad (San Sebastian’s football team) Museum: www.untzimuseoa.net 8 05 SAN SEBASTIAN San Sebastian is a lively city with a population of over 186,000 with almost 18,000 university students. As the cultural capital of Basque Country and the 2016 European Cultural Capital, the city has something for everyone. San Sebastian is well connected to Madrid and Barcelona as well as to Paris, London and other European capitals. San Sebastian is: 51 km from Biarritz (France) 99kms from Bilbao 82km from Pamplona 113kms from Vitoria 245 km from Bordeaux (France) 464 km from Madrid 571 km from Barcelona As San Sebastian is just 20kms from the French/Spanish border, its architectural style reflects a French influence. It’s one of the most popular Spanish tourist destinations due to the beaches, tradition, gastronomy and special events. However, due to its size, the city remains a safe and inviting option for international students. WEATHER The average temperature in winter is 8ºC. Students should bring warm clothes and an umbrella. Although snow is possible, it’s rare. In autumn and spring the average temperature ranges from 12ºC to 16ºC and a light pullover is recommendable at night. Summer has an average temperature of 22ºC with occasional days reaching above 30ºC. The water temperatures range from 9ºC to 13ºC in winter and 19ºC to 22ºC in summer. HOW TO GET TO SAN SEBASTIAN San Sebastian is well connected internationally and has a variety of transport options include plane, bus, train and even boat. Please consult the individual companies for up to date prices and timetables. We offer transfers for arrivals and departures to and from nearby airports and train stations. Transfer prices are listed on our website. PLANE SAN SEBASTIAN AIRPORT (EAS) 19kms away T: +34 943 66 85 00 F: +34 943 66 85 61 W: www.aena.es www.iberia.com – Madrid or Barcelona BUS: There is a bus “Fuenterrabía-San Sebastián” that stops in front of the airport every half hour. It takes around 45mins and is approximately 1,75 €. TRANSFER: If your luggage is heavy, it’s better take a taxi (approximately 50€) or book a transfer with us. BIARRITZ AIRPORT (BIA) 50kms away T: +33 559 43 83 83 F: +33 559 43 83 86 W: www.biarritz.aeroport.fr www.airfrance.com – Paris, Lyon, Clermont-Ferrand, Nice and Geneva www.blue1.com – Helsinki www.easyjet.com – Paris, Lyon, Bristol, London www.flybaboo.com – Geneva www.ryanair.com – London, Dublin, Birmingham and Marseille www.transavia.com – Amsterdam TRAIN: The airport is 1km from the train station so take a taxi to the train station. There are 5 trains every hour to San Sebastian. Check www.voyages-sncf.com for more information. BUS: There is 1 bus every day at 15.30 to San Sebastian and it takes 45mins. Check www.pesa.net for more information. TRANSFER: We can also organize a transfer. BILBAO AIRPORT (BIO La Paloma – Lejona) 96kms away T: +34 94 486 96 64/63 W: www.aeropuertodebilbao.net www.aerlingus.ie – Direct from Dublin with connections to other Irish cities www.airberlin.com – Direct from Palma de Mallorca www.air-europa.com – Direct from other Spanish cities www.airfrance.co.uk – Direct from Paris www.brusselsairlines.com – Direct from Brussels www.easyjet.com – Direct from London and Ibiza www.iberia.com – Direct from all major Spanish cities www.flytap.com – Direct from Lisbon www.lufthansa.com – Direct from Dusseldorf and Frankfurt www.sas.se – Direct from Stockholm www.spanair.com – Direct from Madrid with connections to other major Spanish cities 9 05 SAN SEBASTIAN www.vueling.com – Direct from major Spanish cities and London. BUS: There is an hourly bus from Bilbao airport directly to San Sebastian. It takes 75mins and costs approximately 15,70€. Check www.pesa.net for more information. TRANSFER: We can also organize a transfer. Additionally you can also fly directly to Barcelona or Madrid and get the following connections: BARCELONA PLANE: Direct flights to San Sebastian with www.iberia.com taking around 70mins. BUS: Direct bus lines to San Sebastian with www.vibasa.es taking around 6.5hrs. TRAIN: Direct trains to San Sebastian with www.renfe.es taking around 8.5hrs. MADRID PLANE: Direct flights to San Sebastian with www.iberia.com taking around 55mins. BUS: Direct bus lines to San Sebastian with www.alsa.es taking around 5.5hrs. There are 10 buses a day each way departing from Avda América in Madrid. TRAIN: Direct trains to San Sebastian with www.renfe.es taking around 5hrs. There are 2 trains a day each way departing from Chamartin. BUS There are regular buses to and from: Amsterdam, Brussels, Cologne, Frankfurt, Hamburg, Hanover, London, Paris, Rotterdam, Warsaw, Geneva and Zurich as well as other major cities. ALSA is the main bus company operating on these lines. Please visit www.alsa.es for more information on prices and timetables. TRAIN San Sebastian is on the Paris to Madrid line. The TGV from Paris (5.5hrs) also stops at Hendaye/Irun which is only 19kms from San Sebastian. From Hendaye you can take a local Euskotren train to San Sebastian. The station is next to the Hendaye train station and the train runs every 30mins. Spanish train company: www.renfe.es or www.euskotren.es French train company (TGV): www.sncf.com or www.tgv.com BOAT There is a boat line still running from Portsmouth to Bilbao (Santurtzi) and back every 3 days. Please visit: www.poferries.com for more information on prices and timetables. 10 06 THE SCHOOL LOCATION Our premises are located next to a big park and are a 5min walk to the city center or a 10 min walk to the beach. The premises are specifically built for a language school and are located in a recently furbished building. The neighborhood features a number of bars, cafes and banks. Next to the school is the Gimnasio Mundaiz where students can join the gym at a discounted rate. Check www.cdmundaiz.com for more information. PREMISES Our modern and purpose built facilities ensure a comfortable studying environment: • Spacious open air terrace with snacks, coffee and drink machines. • Large reception with sofas and notice boards. • Social area and a library with graded reading books, guide books, magazines and newspapers. • 18 ample sized classrooms with ozone friendly, reverse cycle air-conditioning. • HIFI sound system in all classrooms. • Interactive whiteboards in selected classrooms. • Multimedia room where students can brush up on their Spanish by watching a film or TV series. • 8 computers with FREE internet access and FREE WiFi connection. • 6 toilets plus a toilet for the handicapped. • 4 parking spaces (available to rent). TEACHERS & METHODOLOGY Our teachers are highly qualified and specialized in teaching Spanish as a foreign language. All of our teachers have done the Teacher Training Course for Spanish as a Foreign Language (ELE) run by International House. They work as a team (2 teachers per classes) and are supported by our Director of Studies and Teacher Trainer. We use the International House methodology which is very practical and demands constant use of Spanish in the classroom. Our language exercises are controlled and we extend our students’ language range by integrating new structures and vocabulary with known structures. CLASSES Each class is 45mins long. Our classes have a maximum of 10 to 12 students which facilitates a close relationship between students and personalized teacher attention. We encourage participation and communication which leads to a good progress rate. The language evaluation consists of 3 stages: 1. An initial assessment of the student’s Spanish when they arrive using a written and oral test. This allows us to place each student in the appropriate class for their level. 2. Fortnightly tests to check the students’ progress. 3. At the end of the course, each student receives a certificate stating their level of Spanish according to the Common Reference Framework. STUDENTS We have a wide variety of student that come from all over the world and have different levels of Spanish proficiency. Gender: Women 56% /Men 44% Age: 17 or younger 26% / 18-24 years 30% / 25-31 years 18% / 32-45 years 12% /46 or older 14% Nationality: 11 07 COURSES INTENSIVE COURSES IN GROUPS • INTENSIVE 20: Our standard Spanish course with 20 lessons per week in a class of 4 to 12 students. Each lesson is 45mins long and the course covers grammar, language skills, culture and more. • INTENSIVE 30: 30 lessons a week with 20 lessons in an Intensive 20 + 10 lessons in a mini-group to work on conversation, language skills, Spanish culture and additional topics. INTENSIVE COURSES IN GROUPS + PRIVATE LESSONS • INTENSIVE 20+5: Intensive 20 + 1 private lesson a day. Each lesson is 45mins long. • INTENSIVE 20+10: Intensive 20 + 2 private lessons a day. Each lesson is 45mins long. TRIMESTER COURSE • Normally between 10 and 15 weeks, the trimester course offers students a significant discount on the course price. Students can also include their accommodation in the trimester course and receive a greater discount! INTENSIVE COURSE ACROSS SPANISH • We offer the possibility of combing studies in San Sebastian with a similar course in different IH schools in Spain (Barcelona, Cádiz, Madrid, Palma, Valencia and Seville). Courses are available for all levels. CUSTOMIZED COURSES • INDIVIDUAL COURSES: One-to-one private tuition. Small groups of up to 4 people can also be booked. • EXECUTIVE CRASH COURSE: Our “deluxe” course consisting of 40 one-to-one classes, lunch with a teacher on Monday, Tuesday, Wednesday and Friday as well as dinner with a teacher on Thursday. All meals are included. • GROUP PROGRAMMES: see information below (point 10). CERTIFICATE COURSES • DELE PREPARATION COURSE: A 6 week or 4 week course that consists of Intensive20 + 10 exam preparation lessons per week with 3 to 10 students per class. Students can take the DELE exam at the school. • BUSINESS SPANISH: Intensive20+5 or Intensive20+10 to prepare for the Business Spanish Exam organized by the Chamber of Commerce of Madrid during the individual classes. Students can take the exam at the school. PROFESSIONAL TRAINING COURSES • WORK EXPERIENCE: Language preparation course (min 4 weeks) as well as an internship in a local company (9 to 26 weeks). It provides students an opportunity to gain experience, develop business skills and enhance their CV. • METHODOLOGY & CULTURE COURSE FOR TEACHERS: For non-native Spanish teachers focused on the latest teaching methodologies and Spanish culture. Required Spanish level: MINIMUM B1 • TEACHER TRAINING COURSE: 4 week course divided between 65 theory hours (methodology, linguistic analysis and linguistic abilities) and 55 hours of work experience. Required Spanish level: MINIMUM C1 or NATIVE. COURSES WITH ACTIVITES (can be added to ANY course) • SURF: 1 hour surf class per day Monday through Friday with a maximum of 6 students per instructor. All materials are provided (board, wetsuit, insurance and a hot shower in the winter). If there are not enough people to form a group, the number of hours per week will be reduced accordingly. • COOKING (BASQUE CULINARY CENTRE): Unique course organized by Lacunza and Basque Culinary Center (BCC) is for those students passionate about Spanish gastronomy and the haute- cuisine of Basque Country. All classes are run by professional chefs and the university’s professors. All food, equipment, recipes, apron and a Basque Culinary Center booklet are included in the course price. • COOKING (1 DAY): Practical alternative to the BCC cooking course. Run by one of our trusted host families, the 2.5 hour cooking course is held in the family home. At the end of the class, the student is invited to eat with their classmates and the family as well as receiving a certificate of participation. • KAYAK: The course takes place in La Concha Bay and is run by a qualified instructor from the Fortuna Sporting Club. Held over 2 afternoons per week (Tuesday and Thursday), the course price includes all necessary equipment hire and access to the Club’s amenities (additional 2€ for locker hire). • FOOTBALL: The course takes place over 2 afternoons in Soccer World’s modern, professional facilities which are only a short walk from the school. The course culminates in a scrimmage (friendly match) at the end of the week. SUMMER COURSES FOR YOUNGER LEARNERS: • JUNIOR SUMMER COURSE: For 14 to 17 years old (more information on page 20) • LACUNZA SUMMER CAMP: For 7 to 14 years old students (more information on page 22) 12 07 COURSES SPANISH LEVEL DESCRIPTIONS • BEGINNER: No knowledge of Spanish. • A1 (BREAKTHROUGH): Can understand and use familiar everyday expressions and very basic phrases. Can introduce themselves and interact in a simple way. • A2 (ELEMENTARY): Can understand sentences and frequently used expression related to everyday situations. Can communicate and exchange information about simple routine tasks. Can describe in simple terms their background, immediate environment and everyday matters. • B1 (INTERMEDIATE): Can understand main points of a conversation about familiar topics. Can deal with most situations in Spanish while travelling. Can produce simple connected text on familiar topics. Can describe experience, events, dreams, hopes and ambitions. Can briefly give reasons and explanations for opinions and plans. • B2 (UPPER INTERMEDIATE): Can understand the main ideas of a complex text about concrete or abstract topics. Can interact with a degree of fluency and spontaneity with native speakers without strain for either party. Can produce a clear detailed text on a wide range of subjects. Can explain a viewpoint on a topical issue giving advantages and disadvantages for various options. • C1 (ADVANCED): Can understand a range of demanding longer texts and recognize implicit meaning. Can express ideas fluently and spontaneously. Can use language flexibly and effectively for social, academic and professional purposes. Can produce clear well-structured detailed texts on complex subjects with controlled use of organizational patterns, connectors and cohesive devices. • C2 (PROFICIENCY): Can understand with ease virtually everything heard or read. Can summarize information from different spoken and written sources and reconstruct arguments and accounts in a coherent presentation. Can express themselves spontaneously, very fluently and precisely, differentiating finer shades of meaning in even the most complex of situations. In order to preserve the high standard of teaching in our school, students are required to attend all lessons and do all assigned homework. This enables everyone in the class to progress rapidly and at the same pace. Failure to fulfil these requirements may result in the student being placed in a lower level 13 08 SOCIAL & ACTIVITIES PROGRAM Under the direction of an Activities Coordinator, our social program is run all year with a variety of educational, social, cultural and sporting activities. All of our students are welcome to participate. Each month is themed to coincide with local events and festivities. Expenses are covered by the student although we work hard to secure group discounts. During summer, the program includes full day excursions on the weekends. Outdoor activities are subject to weather permitting. For a copy of the current month’s activities, email [email protected]. Activities may include: DAY TRIPS CULTURAL / SOCIAL 1. Bilbao 2. Pamplona 3. Biarritz (France) 4. San Juan de Luz (France) 5. Exploring Guipuzcoa 2.. Fuenterrabía 3. Zarauz 4. Guetaria 5. Gernika 2. San Sebastian’s museums 3. Intercambio parties 4. Cultural workshops 5. Celebrating local festivals 2. Surfing & Stand Up Paddle 3. Kayaking 4. Cycling 5. Salsa AFTERNOON TRIPS SPORTS 1. Pasajes de San Juan 1. Exploring San Sebastian 1. Beach Volleyball & Football JANUARY: Made in Spain What makes up Spain? Explore the history, culture and customs of each very different region. EVENTS: Three Wise Men Parade: 6th, Dock of the Bay: 7th – 13th, San Sebastian Day: 20th FEBRUARY: Carnival Celebrations and customs – explore the captivating world of carnival. EVENTS: Tinker Parade: 4th, Carnival: 28th Feb – 4th Mar MARCH: Around the (Spanish) World Look at the impact of Spanish AROUND the world and IN the world. EVENTS: The burial of the sardine: 4th, San Sebastian Restaurant Week: 11th – 24th, Dferia: 18th – 21st APRIL: Gastronomy Explore the taste and the flavors of Spanish and Basque food and culture. EVENTS: Tour of the Basque Country: early April, Human Rights Film Festival: 19th – 26th MAY: The Performing Arts Music, dance, drama and art – take a deep dive into this fascinating world of performance. EVENTS: Youth Theatre Festival: May 3rd – June 13th, Pocket Theatre Festival: late May / early June JUNE: Fire & Water Water and fire – celebrate Midsummer’s eve with San Juan and its mystical connection with water and fire. EVENTS: Surf Film Festival: early June, Big Festival: 17th – 21st, St. John's Night: 24th JULY: Music: Live & Local Live and local – enjoy music from Basque Country, Spain and around the world. EVENTS: Running of the bulls: 6th – 14th, Blues Festival: early July, Jazz Festival: early July AUGUST: Heritage & Tradition Celebrate the history and tradition of Basque Country with festivals and rural sports. SEVENTS: Musical Fortnight: early Aug, Travesía del Paseo Nuevo: 15th, Semana Grande: 10th – 17th, Fiesta del 31: 31st SEPTEMBER: At the movies Dive into Zinemaldia and celebrate all things associated with the cinema, movies and documentaries. EVENTS: Euskal Jaiak: first week incl. Cider Day and Regattas, Zinemaldia International Film Festival: early Sep OCTOBER: Mysteries & Magic Basque Country is a mysterious land. Explore the myths, mysterious and go to the Horror & Fantasy Film Festival. EVENTS: San Sebastian Restaurant Week: 14th – 25th, Horror and Fantasy Film Festival: Oct 26th – Nov 1st NOVEMBER: Wide World of Sports A winter wonderland of sports such as Real Sociedad games, rugby matches, skiing and hiking. EVENTS: All Saints Day: 1st, San Sebastian Gastronomika: 6th – 9th, Half Marathon: 10th, San Sebastian International Underwater Film Festival: 12th – 16th DECEMBER: Celebrate! Enjoy Christmas festivities, a visit from Olentzero and local markets to celebrate Santa Lucia and Santo Tomas. EVENTS: Santa Lucia Fair: 13th, Santo Tomas: 21st, Olentzero: 24th 14 WEDNESDAY THURSDAY 1 EXPOSICIÓN SOBRE INCENDIO 31 DE AGOSTO EN KOLDO MITXELENA @17.00 27 SPORT AND TRADITION CONFERENCE II: the power of the sea. Learn about the traditional sports as drowing. 26 SAN SEBASTIÁN PANORAMIC, IGELDO&WELCOME PARTY AT [email protected] at school SPECIAL PRICES 28 . DRAWING AT PASAJES BAY Boat trip to follow the drowers training in the bay @18.15 Price: 10€ 20 LANGUAJES EXPRESSIONS WITH 21. HIKING VIA ULIA MOUNTAIN SPORTS TO SAN JUAN @16.00 at Kursaal 15€ (bus, boat, and dinner) 19 TOUR&WELCOME PARTY AT BURUNDA @18.30 at the school. SPECIAL PRICES 14. FIREWORKS AT URGULL Street fairs at Paseo Nuevo, picnic at Urgull to watch the fireworks @20.00 13 BASQUE STORIES: the tradition in the literature. 29.PINTXO POTE GROS Pintxos at Gros ¡SPECIAL PRICES! @19.00 22 . CUARTETO CRUM CONCERT, QUINCENA MUSICAL @18.30 Palacio Miramar 15 . TRIP TO LAS BODEGAS AND TO LA RIOJA Bodega Ysios, Marqués de Riscal and La Guardia. @8.40 am. 45€ 6 SPORT AND TRADITION 8. LEARNING ABOUT THE TXAKOLI 7 PICNIC AT SANTA CLARA CONFERENCE I: from the earth to Picinic at Isla Santa Clara @14.30 AT GETARIA: visit to the party of the air. Pelota, Cesta Punta, Getaria to taste the txakoli. 4€ (boat) Stone Lifting, etc. TUESDAY 12 SAN SEBASTIÁN PANORAMIC,URGULL&WELCOME PARTY AT BURUNDA @18.30 at school 5 TOUR&WELCOME PARTY AT BURUNDA @18.30 at school. SPECIAL PRICES MONDAY ACTIVITIES AUGUST 2013 HERITAGE & TRADITION FRIDAY SATURDAY 3 RECOMENDATION: LA VIRGEN BLANCA PARTY AT VITORIA 30 . EXPOSITION ABOUT THE 31 AUGUST FIRE AT KOLDO MITXELENA @17.00 23 INTERNACIONAL EXCHANGE AT BURUNDA Meet local people at Burunda Bar @19.30 16 KAYAK AT LA CONCHA BAY Kayak from Ondarreta @16.00 Price: 10€ 31 RECOMENDATION: CELEBRATION AT 31 AUGUST STREET OF SAN SEBASTIÁN 24. TRIP TO BILBAO AND VISITE THE GUGGENHEIM @10.00 am Price: 35€ 17 RECOMENDATION: BIG WEEK OF SAN SEBASTIÁN 9 CESTA PUNTA MATCH AT 10 TRIP TO BIARRITZ, FRANCE Let´s FUENTERRABIA Dinner watching a discover the beautiful coast city pelota match @18.00 at @11am 25€ McDonald´s. 20€ (bus, lunch, and entry) 2. VISITA A PETRITEGI @17.45 en McDonald´s Precio: 15€ visita+transporte 08 SOCIAL & ACTIVITIES PROGRAM 15 09 ACCOMMODATION Accommodation is booked from 2pm the Sunday before the course until 12pm the after the course. Extra nights are normally available at an extra charge but need to be reserved in advance. We offer a variety of options including shared or private apartments and host families. We can also provide information on hotels or other accommodation alternatives. HOST FAMILY We have all sorts of families: young couples, couples with children living at home, older couples with grown up children that visit on weekends. Most host families live in apartments and a typical apartment has 3 or 4 bedrooms, bathroom, kitchen and a combined living/dining room. Most have a balcony and some have outdoor terraces. More modern apartments are located in the city’s residential areas rather than in the center. Boarding options include: • Bed & Breakfast: Includes a LIGHT breakfast. The student is not allowed to use the kitchen. • Half Board: Includes a LIGHT breakfast AND dinner which encourages contact and conversation with the family. GUARANTEES Host families agree to provide the minimum conditions for each student (although they do more than the minimum): • A single, comfortably furnished room (unless a shared room is requested) with desk/table and adequate heating and lighting facilities. • Not to have students of the same nationality or the same language at the same time (unless requested). • A daily bath or shower. • Basic laundering facilities with a change of linen and towels each week. • A light breakfast and, if choosing a Half Board option, a substantial meal at night. • A key so that the student may let themselves in and out. • To treat students as family guests and act hospitably. BEFORE ARRIVAL We send a short description of the family with their address and phone number with the enrolment confirmation. The student must get in touch with their host family to inform them their arrival time in San Sebastian or else the family will be at home AFTER 6pm. The school declines any responsibility for hotel room costs if the student doesn’t contact the family. ON ARRIVAL Students are expected to make their own way to their host families unless a transfer has been requested. Students will stay within a distance of 5mins to 30mins from the school (walking or by public transport). NOTE: If a student requests a double room, they need to come with someone to share it with. SHARED APARMENTS Students have their own bedroom but share communal facilities (kitchen, living room and bathroom) and housework with other students. The apartments are located 5mins to 30 mins from the school (walking or by public transport). Shared apartments can be shared with Lacunza IH students or locals. Please nominate your preference when booking and we will do our best to secure this option. The apartments are comfortably but simply furnished. They have kitchen with washing machine, fridge, cooking facilities, crockery and cutlery. There are basic heating and washing facilities but not a TV nor phone. They have 3 or 4 bedrooms (1 double bedroom) with 3 to 5 students per apartment. If there are 4 bedrooms the apartment normally has a bathroom and a separate toilet. INCLUDED: normal use of water, gas and electricity; bed linen; professional cleaner every 2 weeks; fresh bed linen every 2 weeks and 1 set of keys per student. We do not provide towels. BEFORE ARRIVAL 10 days before the course starts, we will send the apartment address and description. Students must have mail delivered to the school, NOT to the apartment. ON ARRIVAL We will leave the keys to the apartment in an envelope addressed to the student which also contains a map with directions to the apartment, a brochure about San Sebastian and other suitable information at: BAR RINCÓN (behind Buen Pastor cathedral) Calle Reyes Católicos 20, 20006-San Sebastián T: +34 943.450558 st th OPEN: 10.00 – 24.00 CLOSED: Thursdays & Nov 1 to 26 (the alternative pickup point will be in the confirmation letter) 16 09 ACCOMMODATION On arrival at the apartment, students must sign a contract as well as read and sign the conditions and rules. Students need to leave a 150€ deposit which will be refunded if they don’t damage the apartment. WHEN DEPARTING When departing students must leave the bedroom in perfect condition and leave the keys in the entrance. CONDITIONS & RULES • Students must do their part of the housework (i.e. washing dishes, cleaning, taking out rubbish etc) • Students must notify the school if the apartment is damaged in any way. • We inspect, clean the common areas and change the bed linen every 2 weeks. Students must be mindful of allowing us to do so. • BANNED: parties, overstaying, bringing other people to the apartment and not doing house chores. • If a student wants to change apartments, a 40€ fee is charged unless we consider the change to be necessary. • We are very strict with the rules as we want to keep our apartments in good shape for other students. Penalties include fines and, in serious cases, expulsion from the school. PRIVATE APARTMENTS Private apartments are a good option for students coming together, families or people who wish to have more privacy. Apartments are usually rented for a calendar month although they may be available for a fortnight. We need to know the number of people and rooms required as well as arrival / departure dates. Once the course and accommodation has been confirmed, we will start looking for the best available apartment. Once selected, we will send the information, photos and location. After the student agrees to the apartment, full payment needs to be made and no changes can be made. We will then sign a contract with the owner on behalf of the student. ON ARRIVAL On arrival to the apartment, the student must sign a contract with the owner. The student must leave a 300€ deposit which will be refunded if they don’t damage the apartment. HOTELS We recommend the following hotels. There is a 50€ fee if we arrange and make the reservation on your behalf. HOTEL NAME & CONTACT DETAILS SUBURB MARIA CRISTINA (H. *****) Paseo República Argentina, 4, 20004 San Sebastián. T: + 34 943 437 600 E: [email protected] W: www.hotel-mariacristina.com LA PERLA (P. **) Calle de Loiola, 10, 20005, San Sebastián. T: +34 943 900 475 E: [email protected] W: www.pensionlaperla.com LONDRES Y DE INGLATERRA (H****) Zubieta 2, 20007 San Sebastián. T: +34 943 440 770 E: [email protected] W: www.hlondres.com HOSTAL ALEMANA (H. **) San Martín,53 - 1º , 20007, San Sebastián T: +34 943 462 544 E: [email protected] W: www.hostalalemana.com AIDA (P. **) Calle Iztueta, 9-1º ,20001 San Sebastián T: +34 943 327 800 E: [email protected] W: www.pensionesconencanto.com ALDAMAR (P. **) Calle de Aldamar, 2, 20003, San Sebastián T: +34 943 430 143 E: [email protected] W: www.pensionaldamar.com Centro DISTANCE TO THE SCHOOL 15 mins walking Centro 20 mins walking Miraconcha 15 mins walking Miraconcha 25 mins walking Gros 15 mins walking La Parte Vieja 20 mins walking ALTERNATIVE ACCOMMODATION Rural tourism is fast becoming popular in Basque Country. It’s a good option for families, people with a car and those looking for something different. Check www.nekatur.net for more information. San Sebastian also has its own camping ground located 7kms from the city center or 35mins by bus. st CAMPING IGELDO (1 category) Paseo Padre Orkolaga 69, 20008 San Sebastián T: +34 943 214 502 E: [email protected] W: www.campingigueldo.com 17 10 GROUP PROGRAM We welcome private groups at Lacunza IH. The minimum number of students per group is 10 and all students should have a similar Spanish level. We tailor the program for private group classes or the group can join our existing classes. The minimum stay for a private group is 5 nights (there is no maximum time!). We offer special conditions for groups such as free teacher’s accommodation, discounts during the low season or special offers during holiday periods such as “Half Term” (UK) or “Semaine Blanche” (France). Each group receives a tailor made program including Spanish classes, afternoon activities and day trips (where applicable). LANGUAGE CLASSES • Classes are fun, interactive and adjusted to the type of students in the group. • Our Director of Studies is available to prepare a study program adapted to the needs of the group. • Group classes have a maximum of 12 students. Groups can also join our existing classes when aged over 17. • Groups can take our online Spanish level test before arriving (optional). ACCOMMODATION • We carefully select our host families. They are interviewed by our staff members to ensure they meet our standards. We have been working with our families for years and past students’ feedback is carefully analyzed. • Host family options consist of half board (breakfast and dinner) or full board (including a packed lunch). • Students should try their best to embrace and participate in the family’s lifestyle and diet. The food might be different but this is an experience so we recommend EMBRACING the adventure! • We realize difficulties can arise on certain occasions. Please tell our program coordinator and we will solve it immediately. • For teachers or special groups, we also offer accommodation in apartments, pensions or small hotels. ACTIVITIES • Visit the city’s landmarks and enjoy its cultural, social and sports activities so that students get to know Basque Country firsthand. • All activities are adapted to the group’s needs i.e. with/without monitor, full day or half day trips, after dinner etc. • Transport and ticket costs are included in the group program. • We are open to suggestions, let us know what you would like and we will do our best to make it happen. • If some reason, an activity cannot happen we will substitute it for a different activity of the same price. ORGANIZATION • We send promotional materials and brochures about the school and the city before the group arrives. • We prepare an inclusive group program (in Spanish or English) with all of the useful and required information. • We assist the group during the trip and their stay including an emergency phone number. EXTRA SERVICES • Private transfer from and to San Sebastian, Biarritz (France), Bilbao or Santander airports. • High school / university credits: we can provide official evaluation documents for each student. INFORMATION REQUIRED If you have a group interested in coming to San Sebastian, please send us the following information to [email protected]. We realize that this information may only be approximate. • Number of students • Number of teachers • Arrival and departure dates and place • Whether transfers are needed • Type of accommodation (i.e. host family, shared apartment or hotel) • Activities requested (i.e. afternoon trip on Tuesday and Thursday and a day trip on Saturday) 18 10 GROUP PROGRAM EXAMPLE 1 WEEK GROUP PROGRAM Date of course: Arrival: Sunday afternoon Departure: Sunday morning Type of course: Intensivo20 Monday to Friday timetable: Group classes from 9.30am to 1.00pm Level: A2 Number of students: 20 students + 2 leaders Age of students: Adults Size of classes: In general classes according to each student’s level. Group sizes are from 6 to 12 students Student Accommodation: TBC Host families with a single room & half board (breakfast + dinner) OR Boutique Hotel Group Leader Accommodation: TBC Private apartment OR Boutique Hotel Materials: Course materials for an A2 level plus and Participation Certificate at the end of the course with the student’s current Spanish level noted. Activities: MONDAY: Discover the treasures of San Sebastián City tour to discover San Sebastian’s special monuments and landmarks. TUESDAY: Visit to the San Telmo Museum An afternoon visit to the museum with a guide to learn about the history of Basque Country – its language, culture and history – then enjoy a short walk up Monte Urgull to see the city at dusk. WEDNESDAY: Poteo & Pintxo Tour Enjoy some of San Sebastian’s best pintxos (small snacks) and regional wines with a gastronomic guided tour around the Old Town. THURSDAY: Afternoon trip to Hondarribia Visit this typical Basque fishing village. Located on the French / Spanish border, Hondarribia boasts ocean views, unusual architecture and some of the best pintxos in Basque Country. FRIDAY: Cider House Visit & Dinner Visit the apple orchards of the Cider House and find out how Basque cider is made before enjoying a traditional dinner and txotx SATURDAY: Day trip to Bilbao Visit the famous Guggenheim Museum in the morning and then walk along the riverbank to the Old Town. After lunch, enjoy free time in the city to visit the football stadium or do some shopping. Optional: Private transfers from and to San Sebastian, Biarritz (France), Bilbao or Santander airports available on request. 19 11 JUNIOR SUMMER COURSE Junior Summer Course (JSC) is a great opportunity for teenagers between 14 and 17! With a fantastic combination of language classes, activities and living with a Spanish host family, JSC students benefit from a full immersion in the Spanish language with support and assistance. Run over 12 weeks, the JSC takes advantage of everything the city has to offer with an activity program that includes an exciting combination of sports, culture, history as well as local festivals and events. nd nd DATES: June 2 – August 22 DATES FOR BEGINNERS: June 2, July 14, August 4 MINIMUM STAY: 1 weeks MAXIMUM STAY: 12 weeks TIMETABLE There are 5 language classes each day equal to around 19hrs of language classes per week. The typical timetable is: • 09.30 – 11.00: Language class 1 & 2 • 11.00 – 11.30: Snack break • 11.30 – 13.00: Language class 3 & 4 • 13.00 – 13.15: Snack break • 13.15 – 14.00: Language class 5 (interactive group project which students present as a performance on Friday ) • 14.00 – 15.30: Lunch • 15.30 – 19.30: Afternoon activity on Monday, Wednesday and Friday / Free time on Tuesday and Thursday • 20.00: Dinner and free time with host family LANGUAGE CLASSES There 5 classes per day held in groups of 4 to 12 students. Classes for junior students are geared towards engaging teenage students and use visual materials such as films, music and the radio. Students are also asked to search for information on the internet and in books which helps to familiarize them with Spanish vocabulary. We recommend that students dedicate at least 30mins each day to review the day’s class and do any homework that they have. ACTIVITIES The JSC includes 3 afternoon activities during the week and a full day excursion on Saturday. The students are supervised by a monitor who coordinates host families, organisation of activities and the students’ overall wellbeing. Students have 2 free afternoons (Tuesday and Thursday) and Sunday to spend time with their host family. ACCOMMODATION Students are placed in specially selected host families. This includes breakfast and dinner with the family as well as a packed lunch for the student to take to school. Spending time with the family ensures that the student becomes a real member of the household and also improves their Spanish. Most students continue to stay in touch with their host family for years to come! We recommend that our JSC students: • EMBRACE and participate in the lifestyle, diet and daily schedule of their host family. The food might be different to what they are used to eating at home but remember this is an international experience! • RESPECT the host family members and their rules including the night-time curfew and bed time. Keep the bedroom and bathroom clean and tidy and remember to unpack on arrival. • COMMUNICATE and let the family know if there is a change of plans and if they are going to be late or miss a meal. • INTERACT with the family and speak as much as you can. Use time at home with the host family to watch TV and listen to the radio to help learn more conversational Spanish. We realise that difficulties can arise on certain occasions so please inform the monitor should the student have a problem or be concerned about something. PRICES Prices are listed as cost per week. Course Enrolment Fee (one off): Course: Accommodation Placement Fee (one off): Individual Full Board: Double Full Board: 1 week Surf course (ADDITIONAL ACTIVITY): 1 week Football course (ADDITIONAL ACTIVITY): 1 week Kayaking course (ADDITIONAL ACTIVITY): 60€ 330€ 50€ 285 € 215 € 45 € 45 € 47 € 20 “A day our and about in Bilbao. We’ll visit the famous Guggenheim museum and Bilbao’s Old Quarter.” Saturday: Bilbao and Guggenheim “Celebrate the annual Jazz festival by the sea with a delicious scoop of your favorite ice cream while enjoying live music!” Friday: Jazz Festival & Ice cream “A visit to learn about Basque history from ancient times to the modern day followed by churros with a tasty hot chocolate” Wednesday: San Telmo Museum & chocolate con churros “A tour of San Sebastian on the famous txu txu train and then visit Monte Urgull to take panoramic photos of the city” Monday: Txu Txu train & Monte Urgull “Visit the traditional fishing village, Hondarribía, in Spain and jump on a boat to go across the border to Hendaye in France. Enjoy the afternoon on the beach.” Saturday: Hondarribía and Hendaye Santa Clara Island and back.” “Go kayaking from La Concha beach to the Friday: Kayaking from La Concha beach “Let’s find Nemo! Visit the San Sebastian aquarium to see sharks, sea creatures and replica fishing boats” Wednesday: Aquarium “It is time to move your hips! A fun hour learning how to dance the salsa and merengue!” Monday: Latin dance class JUNIOR’S ACTIVITIES PROGRAM 11 JSC ACTIVITY PROGRAM EXAMPLE 21 12 LACUNZA SUMMER CAMP Lacunza Summer Camp (LSC) is perfect for kids aged between 7 and 15 years old who are looking to enjoy a fun-filled bilingual summer! We promote an accepting atmosphere so campers can be themselves, learn and have fun while making international friendships. Our campsite is surrounded by mountains, beaches and rivers and is close to San Sebastian. th nd DATES: June 29 to August 2 STARTING DATES: Any MONDAY (day campers) / Any SUNDAY (overnight campers) MINIMUM STAY: 2 weeks MAXIMUM STAY: 5 weeks NOTE: We can make special arrangements for a 1 week stay (subject to availability). CAMP OPTIONS Half Day: Monday to Friday from 09:30 to 14:00 Camp includes 15hrs of language classes, morning snack and some games or special activities. Day Camp: Monday to Friday from 09:30 to 19:30 HALF DAY PLUS lunch, afternoon snack, games room access and afternoon activities/excursions. Overnight: Sunday to Saturday DAY CAMP PLUS breakfast, dinner, accommodation, evening activities, weekend excursions, laundry service and access to Internet / videos/DVDs. NOTE: We are flexible with our camp options and can combine different types to ensure a comfortable stay (i.e. 1 week half day + 1 week day camp OR 1 week day camp + 1 week overnight) Contact our Camp Director, Cortney Nickerson, for more information: +34 902 012 912 or [email protected] CAMPSITE The campsite is located 10kms from San Sebastian in Urnieta. It is a fully equipped educational center including: • 4 basketball courts, 2 football fields, volleyball court, indoor fronton and gymnasium • Stage theatre, small movie theatre and TV room • Multi-media center with 30 computers all with internet access • Game room with 4 foosball tables, 2 ping pong tables, board games, magazines, sofas, chairs and tables • Cafeteria and kitchen • Classrooms • Dormitories • Camp Store with provisions such as souvenirs, postcards and snacks. • Camp Bank (open every day AFTER lunch): campers can deposit spending money, valuables and cell phones. Campers are supervised by camp staff 24hrs a day. The camp is equipped with fire alarms, fire extinguishers and sprinkler systems. Emergency exit procedures are discussed with campers on arrival and are displayed throughout the camp. There is 24hr professional medical assistance via an emergency room located only 5mins walking distance from the camp. The camp address, an emergency land line number and mobile number are included in the information pack sent to campers before camp begins. MEALS LSC serves 3 meals and 2 snacks each day. All special dietary needs and food allergies should be communicated BEFORE the camper arrives to ensure that they are appropriately accommodated. Each main meal is prepared by a professional catering service on campus and served in the campus cafeteria. MAIN MEAL EXAMPLE • First course (salad, steamed/fresh vegetables, soup) • Main course (chicken, fish, steak, pork chops, Spanish omelet) • Dessert (fruit, yogurt, pudding) • Water, juice and bread SNACK EXAMPLE • Morning snack: a piece of fruit and a yogurt • Afternoon snacks: sandwiches, fruit and an occasional treat. LANGUAGE CLASSES Language classes have between 6 and 13 students and are held onsite from Monday to Friday. Classes begin at 09:45 and there are two 1.5hr class sessions each morning. Between the sessions there is a 20 minute break during which the morning snack is served. 22 12 LACUNZA SUMMER CAMP Each camper takes a language placement test on arrival which is used to determine their language proficiency so as to organize class placement. All course materials are provided and classes focus on grammar, vocabulary and conversational skills in a fun and interactive atmosphere. Each camper receives a LSC diploma certifying their completed work and detailing their attained language level at the end of their stay. ACTIVITIES Campers enjoy games and free time each morning during which teachers/monitors impart interactive games. The LSC Newspaper, Magazine Club and Theatre Club meet at the same time and campers are encouraged to join the clubs. The activity time allows campers to practice the language outside of the class room in a fun environment! For Full Day and Overnight campers, the afternoon activity program starts after lunch and are supervised by teachers, monitors and certified professionals (student/monitor ratio is 9:1 or 13:1 depending on the campers’ age). We also have full day excursions on the weekends for our overnight campers. Activities include: • • • • SPORTS: football, basketball, volleyball, Basque sports, ping pong, canoeing, archery, dance classes (breakdance and hip-hop), karate and more! EXCURSIONS: Hernani Aquatic Park, San Sebastian beaches, Mount Igueldo (funicular and amusement park), Science Museum & Planetarium, Tolosa Chocolate Museum, Naval Museum, San Sebastian Aquarium, Santa Clara Island, hiking trips, fishing trips and more! THEME DAYS: Olympic Games, Talent Show, Treasure Hunt, Super Heroes and more! WORKSHOPS: skateboard, juggling, African music, street safety, first aid, crime solving, arts, crafts and more! ACCOMMODATION All overnight campers sleep onsite in dormitories that have 6 individual beds each with their own closet. There are gender specific toilet and shower facilities. The camp entrance is secured and locked by the camp director each night. NOTE: Only Overnight campers can bring a mobile phone to LSC. They are allowed to use their cell phone from 20:00 – 22:30 to call their families and friends. Exceptions to this rule will not be made. CAMP BUS For Half Day and Day Camp campers staying/living in San Sebastian, we provide a private bus with chaperones connecting San Sebastian to the camp from Monday to Friday. PRICES The camp bus service and other course supplements are not included in the 25% agent commission. We also offer family discounts. nd • Family discount: 5% off for 2 child rd • Family discount: 10% off for 3 child 2 Weeks 3 Weeks 4 Weeks 5 Weeks Half Day 342 € 512 € 652 € 812 € Day Camp 610 € 910 € 1.175 € 1.465 € Overnight 1.110 € 1.655 € 2.100 € 2.600 € Camp bus 74€ 111€ 148€ 185€ 23 13 INTERNATIONAL ACCREDITATIONS INTERNATIONAL HOUSE Member of the International House worldwide organization since 1976. Last inspection: 2012. INSTITUTO CERVANTES Part of the network of Centros Acreditados del Instituto Cervantes since July 2002. In 2007, we were awarded the Dictamen de Calidad en la Enseñanza de Español del Instituto Cervantes. As we are an official DELE exam center, our students can do our DELE exam preparation course and then do the official exam at the school. LES HEURES (Universidad de Barcelona) Our Teacher Training Courses are recognized by the Department of Teacher training Les Heures at the Universidad de Barcelona. The courses can be credited towards their Masters’ degree. CÁMARA DE COMERCIO DE MADRID (Madrid Chamber of Commerce) We are accredited to do the official Business Spanish exam at our school. Our students can do our Business Spanish course and then the official exam at the school. BILDUNGSURLAUB Our Intensive Course20+10 (with 10 one-to-one lessons) is recognized in Hamburg, Sachsen-Anhalt and Berlin, Germany. Our Intensive Course30+ is also recognized in Berlin, Germany. CSN The Swedish government recognizes Lacunza as a qualified center for students studying with a government loan. FEDELE Member of FEDELE (Federation of Association of Spanish Schools). BROOKHAVEN COLLEGE As Lacunza IH is accredited by Southern Association of Colleges and Schools (www.sacscoc.org), university students can transfer the credits they acquire at Lacunza IH to any American university. THE UNIVERSITY OF SOUTHERN MISSISSIPPI (Department of Foreign Languages and Literature) Our mutual collaboration allows students aged between 15 and 17 to transfer the credits they acquire at Lacunza IH to their high school diploma at any American high school 24 14 FORMS ENROLMENT FORM Personal Details Surname__________________________ Name___________________ Passport/ID: ______________________ Address______________________________________________________________________________________ City_____________________ Postal Code____________ State______________ Country___________________ Tel________________________Fax________________Email__________________________________________ Date of Birth ____/____/____ Gender M F Nationality __________________________________________ Emergency contact information: Name & telephone: ________________________________________________ Other information (diets, allergies, health, requests): _______________________________________________ _____________________________________________________________________________________________ Knowledge of Spanish Beginner A 1 A 1+ A 2 - A 2+ - B1 B 2 - B 2+ C 1 - C 2 Native language: __________________________________ Second, third language: __________________________________ Level: _________________________________ Previous Spanish studies: _______________________________________________________________________ ______________________________________________________________________________________________ Why do you want to learn / improve Spanish? _____________________________________________________ ______________________________________________________________________________________________ Course General Spanish courses: INT 20 INT 20+ 5 INT20+10 I NT 30 Trimester course Courses for specific aims: DELE WE BS EXEC MC CFP Courses with activities: JSC SUMMER CAMP +SURF +COOKING Individual courses & closed groups: ONE (Nº of lessons /week: ___; Nº of total lessons ____) From (dd/mm/yy) ____/____/____ To ____/____/____ Nº of weeks ____ Accommodation & Parking Would you like accommodation with the school? Yes No Would you like parking with the school? Yes No Arrival date (dd/mm/yy) ____/____/____ Departure date ____/____/____ Extra nights:_____________ I want accommodation in: Shared Apartment Family, FBB Family, FHB Family, FFB (Juniors) Individual room Double room shared with _________________ Are you a smoker? Yes No Arrival transfer service: Yes No From _________________ Flight Nº ________ Arrival time _______ Departure transfer service: Yes No From _________________ Flight Nº ________ Arrival time _______ Payment 250 € deposit Total payment Bank Check Bank Transfer Credit Card ( Visa Master Card ) Card Number _____-_____-_____-_____ Name on card ___________________________ Expiration date ___ /___ Cancellation Insurance I would like to contract cancellation insurance for the sum of: 17 Euros (courses less than 500 Euros) 25 Euros (courses between 501 and 1.000 Euros) 37 Euros (courses between 1.001 and 3.000 Euros) How did you find out about Lacunza IH San Sebastian? Agency Friends Education Centre Advertisement Embassy Cervantes Fair Internet in this case please specify: Portal Search Engine Banner Link Other Please, provide more details: ______________________________________________________________________________________________ I have read and accept the conditions. Signed ___________________________________________________ 25 14 FORMS AGENT’S CONTRACT SAMPLE This agreement is made between the following parties: 1. LACUNZA-ESCUELA INTERNACIONAL SL / c. Mundaiz 8 / 20.012 San Sebastián / Spain / Tel. +34.943.326680 / Fax. +34.943.326822 Email [email protected] Represented by: J. Carlos Lacunza / Director From here on referred to as LEI. 2. ______________________________________________________________________________________________ ________________________________________________________________________________________________ Represented by: ____________________________ Position: _______________________ From here on referred to as THE AGENT. Object of the agreement: Active promotion in ____________________________ by THE AGENT of the Courses run at LEI, in order to enrol as many students as possible in LEI courses. Conditions of the agreement: GENERAL 1. THE AGENT will actively promote and publicise the courses mentioned above, answer enquiries, formalise bookings and inform LEI. 2. LACUNZA-ESCUELA INTERNACIONAL will organise and run the above mentioned courses, and provide the services listed in the agent's manual, under the conditions mentioned in the manual. PRICES 3. Prices applied will be those printed in the LEI brochure or those in the requested group budgets. 4. For any course not mentioned in the brochure, prices will be those in the agent's manual or those agreed beforehand. 5. Commission is 25 % on registration and course fees, and 10% on placement and accommodation fees. BOOKING PROCEDURES AND PAYMENT 6. The agent will send completed LEI application forms or similar information as soon as possible. 7. THE AGENT take responsibility of the payment of the full fees (tuition, accommodation, transfers, …). LEI sends a net invoice that must be settled 10 days before the start of the course 8. In the case of late bookings (those received at LEI 15 or less days before the start of the course), payment must be made before the start of the course. CANCELLATIONS 9. In the event of a cancellation, THE AGENT will inform LEI as soon as possible. Conditions that apply will be those in the school agent's manual. 10. In the event of non-attendance, the full fees will be paid. OTHERS 11. For any issue not mentioned in this agreement, the terms mentioned in the agent's manual edited by LEI will be used. If no mention is made in the manual, both parties will act in good faith. 12. This agreement is valid until _____________ 13. This agreement will be renewed automatically at the end of the validity for one year unless one of the parties communicates his will to finish with the cooperation. Signatories of this agreement City _____________________, date ________________ City _______________, date ________________ Representing LEI, Representing THE AGENT, J. Carlos Lacunza, Director Name:_____________________ Position:________________ 26
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