Volunteer Training Manual MoRE Camp Adventure 2014 1 Important Contact Information Melissa A. Firmes, LMSW Co-Director of MoRE Camp Adventure Tel: 631.608.3135 Cell Phone: 646.522.5517 [email protected] Year-Round Camp Mailing Address: PO BOX 305 Copiague, NY 11726 Onsite – Map/Driving Address Only: 78 Shore Road Shelter Island Hgts, NY 11965 David A. Lewis Co-Director of MoRE Camp Adventure Tel: 631.608.3135 Cell Phone: 347.267.7074 [email protected] Onsite Mailing Address: Quinipet Camp & Retreat Center PO Box 549 End of Shore Road Shelter Island Heights, NY 11965 Jaime Pacheco Assistant Director of MoRE Camp Adventure Tel: 631.300. 3135 Cell: 732.278.6403 [email protected] Onsite Contact Info for Emergencies Only: Phone: 631.749.0430 Fax: 631.749.3403 Brookhaven Memorial Hospital (Patchogue) Central Suffolk (Riverhead) Community Resources & Hospitals 516.679.1111 Response of Suffolk County (Hotline) 516.489.2322 Mental Health Association Suffolk County 631.952.3333 Mobile Crisis Team 631.444.3765 Sagamore’s Children’s Mobile Mental Health 631.654.7100 Brunswick General Hospital (Amityville) 631. 548.6000 Eastern L.I. (Greenport) Good Samaritan (West Islip) Mather Memorial (Port Jefferson) 631. 376.3000 631. 473.1320 St. Charles (Port Jefferson) South Oaks Hospital (Amityville) Stony Brook University Hospital 631. 474-6000 631.264-4000 631.689-8333 The Crisis Center (Hotline) Mental Health Association Nassau County Mental Health Hotline CPEP at Stony Brook Huntington (Huntington) Sagamore Children’s Psychiatric Center (Dix Hills) Southampton Hospital (Southampton) Southside Hospital (Bayshore) EMERGENCIES 631. 751.7500 631.226.3900 631.868.3030 631.673.7701 631.789.7000 631.477.1000 631. 351.2000 631. 673.7700 631. 726.8200 631. 968.3000 911 INTRODUCTION Due to the limited amount of in-person training time, it is critical that all camp staff members read this entire manual to have a good understanding of MoRE Camp Adventure prior to arriving at your week of camp. As you go through the manual, be sure to keep a list of questions that you may have so that the orientation/training team can answer your questions. Feel free to approach any member of our orientation/training team, leaders/returning staff and they will gladly answer any questions you may have. If you have any questions at any time please be sure to contact us at any time. Thank you for your support and enthusiasm! David A. Lewis & Melissa A. Firmes, LMSW 2 Table of Contents Introduction Evolution & History Goals & Objectives Orientation & Training Staff Expectations Staff Structure Crisis Response Team Risk Prevention & Management Emergency Prevention & Response Fire Evacuation Plan Missing Person Abuse Reporting General Disaster 4 4 5 6 10 19 21 23 25 25 27 30 33 Health & Wellness General Health Universal Precautions 36 40 Human Resources Staff Qualifications Harassment Policy Job Descriptions 45 47 49 Program Design & Activities Operational Management Site & Food Service* Program Aquatics* 56 Safety/Emergency Procedures & Systems Transportation * The Quinipet Retreat Center maintains these standards. 58 64 Helpful Hints & Forms Table of Contents The Child’s World Homesickness What to Expect from Campers Childhood Cancer Discipline & Helpful Hints Listening & Conflict Resolution Tips Rainy Day & Cabin Ideas Incident/Accident Form Camper Contract Verification that you have read this entire manual – You must sign and return Introduction to MoRE Camp Adventure MoRE Camp Adventure is a Program of Motivational Recovery Environments, Inc. Motivational Recovery Environments, Inc. is a community-based non-profit organization dedicated to supporting children, families and young adults coping with life-threatening illness through creating recreational and therapeutic social experiences. 3 MoRE Camp Adventure History & Evolution Camp Adventure was founded by a team of volunteers and medical professionals on Long Island following a needs assessment of the unmet needs of families coping with childhood cancer. In 1990 the first week of Camp Adventure took place at Camp DeWolfe in Wading River serving 23 campers with a team of staff recruited from Camp DeWolfe. In 1996, Camp Adventure relocated to Peconic Dunes Camp in Southold where we remained for 5 years. During that time we increased our number of campers and volunteers while also expanding program activities to include New Games and intensives. In 2001, Camp Adventure moved to its 3 rd home at Camp Quinipet on Shelter Island serving over 100 campers ages 6 to 18. Camp Quinipet has offered the opportunity to further increase our capacity to serve more children and house more full time volunteer staff. The campground is also committed to maintaining high standards in the continued care of the facility and grounds. In 2001, The American Cancer Society established the Camp Center of Excellence, a network of our organizations oncology camps. The COE is coordinated by staff and has established standards for our practice while also encouraging communication among camp staff throughout the country. In 2002, Camp Adventure also obtained the American Camping Association Accreditation, a credential held by fewer than 30% of all camps nationwide. As the years have gone on, Camp Adventure has become more widely known by hospitals, families, and community organizations. We’ve had media coverage and press releases that have increased interest in volunteering and presently there are more people who want to serve as volunteers than there are positions, making the process competitive with only the most qualified applicants hired to serve as volunteer staff. That said, the American Cancer Society values volunteers as our lifeblood and wherever possible we utilize applicants in part-time and even one-day assignments. Camp Adventure celebrates a different theme each year and meets year round with teams of volunteers to plan all activities. Special events like bonfire, skits, carnival and field day are highlights of the week and ongoing evaluations from both campers and volunteer staff provide ideas to continue to improve the program each year. In addition to activity evaluations, camp volunteers and parents are sent overall program evaluations to complete following the week. In addition, evaluation meetings are held post camp with volunteer staff in leadership positions, all camp committees, and a general open meeting for all volunteers to further gather feedback. Camp Adventure unleashed its Leadership In Training Program (LIT) program for teens aged 16 – 18 to assist in fostering leadership skills and values in 2007. Two years later, in the summer of 2009, we developed our Counselor In Training (CiT) Program. These programs include separate interview and application process and are open to young people coping with cancer, both patients and siblings. These programs were spearheaded by Richard Brundige, a leader in the children’s camping industry. In 2013, the American Cancer Society announced that the organization would be phasing out children’s oncology camping programs, like Camp Adventure, around the country. This was a national decision in regards to the ACS positioning focusing on life saving strategies for all people affected by cancer. Although it was a difficult choice to make, the organization feels passionately about moving forward in this direction. The 2013 summer camp season concluded the ACS ownership of Camp Adventure. Camp Adventure resumed programming starting in the fall of 2013, under the ownership and leadership of Motivational Recovery Environments, Inc., (MoRE), and organization started by David A. Lewis and Melissa A. Firmes, long time volunteers of Camp Adventure. The initial goals of the organization was to continue the spirit and tradition of the Camp Adventure community without interruption. 4 The Goals & Objectives The Goals of MoRE Camp Adventure are to provide a normal, rewarding, and challenging camp experience for children coping with cancer, to provide an opportunity for siblings to share in that experience and reconnect with the patient, and to provide respite and support to the parents of children coping with childhood cancer. These goals are reached by accomplishing the following objectives: Fostering self-confidence and independence Developing sense of autonomy and confidence to depend on themselves Meeting the challenge of discovering a new environment and new activities Accomplishing tasks in a supportive and caring environment Fostering friendships with others Sharing support and experiences with others dealing with cancer Establishing caring/nurturing relationships with campers and staff Discovering and appreciating diversity in all forms Living in a cooperative environment with others Discovering there are people to help and support them Fostering a spirit of cooperation, group identity Sharing responsibilities and successes Learning what it means to belong to a group Learning to negotiate, collaborate, compromise, and problem-solve Accomplishing team tasks (skits, cabin name, cheers, cooperative games) Fostering skills and interests Relationship-management, communication, and creative thinking skills Discovering and mastering activities and skills Developing appreciation of different areas: nature, music, arts & crafts, swimming Creating, planning and sharing activities and ideas *Camp Confidence* Answer the questions below to increase your Camp Adventure IQ: 1. What was the name of the very first campsite that Camp Adventure called home? 2. What are four things we foster at Camp Adventure to meet our goal? 3. What is a CiT? 5 Orientation & Training The safety and welfare of the children at MoRE Camp Adventure are our top priority. All full-time volunteers are responsible for reaching the ACA Standard of 24 Training Contact Hours to be considered MoRE Camp Adventure Staff. To accomplish this we have a retreat weekend training which focuses on providing a thorough review of our activity, safety, medical and procedural plans for the week of camp itself. Medical staff will discuss basic health care, including issues of prevention and treatment for basic first aid, infection, universal precautions, tick and bug bites, treatment issues related to cancer, procedures for medication delivery, and injury prevention. Mental Health staff will discuss psychosocial issues including signs of physical/sexual/emotional abuse, depression, warning signs of suicide, and behavioral issues related to diagnosis like Attention Deficit Hyperactive Disorder. In addition to these topics all staff, both new and returning are provided with following resources to further build their knowledge, skills and expertise: Staff Manual which cover in great detail policies, procedures, staff expectations, child care information, childhood cancer information, and tips for a successful week of camp Health and Safety Guides that include much of the written information provided to the Department of Health related to health care, prevention, camper safety, and crisis response Support Materials and booklets available upon request from the American Cancer Society on childhood cancer and survivorship issues Support Materials and brochures available upon request on health issues such as Lyme Disease, Child Abuse, and emotional health issues Meetings regularly throughout the week of camp itself by program area and with all counselors to assess concerns, questions, and needs as they emerge Training opportunities for staff in leadership positions during the year through participation in lectures and conference including the annual events sponsored by Children’s Oncology Camping Association International and American Camping Association Regular Meetings with all Leadership Staff to assess concerns, questions, and needs observed through daily walkabout supervision The American Cancer Society maintains a national database related to cancer covering a wide range of issues related to diagnosis, treatment, psychosocial impact, and implications for daily living. Camp Adventure maintains a resource library with magazines, journals, videos, pamphlets, and books related to camping, children, cancer, activities, resources, management issues, and program development. This library also contains guides, handouts, sample forms, and a vast array of programming and risk management resources obtained at past conferences and trainings. 6 Camper Orientation Camper orientation is both a formal and informal process involving the cabin counselors, the Camp CoDirectors, the Head Counselors and Activity Directors. Orientation to camp begins before the week itself with written information that is sent home including a Frequently Asked Questions sheet describing many of the logistics of the program, supply list, and a camper rules contract. New families are also welcome to visit the campgrounds during an annual Open House or at another scheduled time. Parents are also provided with information related to the rules at camp and tips for preparing their child for the week including suggestions to minimize homesickness. The formal introduction to camp begins with contact with families PRIOR to the week of camp. Families are contacted by camp representatives, including Camp Co-Directors, Office Manager, counselors and medical staff. These calls provide another opportunity to provide information on camp and gather important information on campers, from special concerns to favorite activities. At registration there is also an explanation of check-in procedures and transportation procedures. While en route to Camp the assigned Staff representatives will introduce the goals of camp and our basic schedule of activities. Medical Staff will introduce themselves and share the procedures for seeking assistance when ill or injured. Daily medication procedures will also be discussed within each cabin by the assigned cabin counselors. Campers will be provided with the folklore of our camp site and the theme of the camp week. Questions will be encouraged throughout the trip. Upon arrival at camp, orientation continues under the leadership of the Camp Co-Directors, Head Counselors, and Activity Staff. Campers will be formally introduced to the entire camp volunteer staff including Leadership Staff. Campers will be informed of whom they can speak to if they have any concerns or problems. Also to be discussed: Tour of the grounds with introduction to activity procedures Intro to Medical Team and review of medical procedures Review of Camper Rules and personal safety issues Fire Safety/Drills/ Emergency Procedures Camper Guidelines and Rules Contract Orientation also continues in each cabin under the leadership of counselors who are asked to further discuss cabin rules, daily procedures, dining hall guidelines, personal equipment, and the importance of sunscreen, footwear, bug spray, and tick checks. Counselors with the support of Head Counselors will also discuss the buddy system, the need to stay with the group or with an adult at all times, and the protocol of treating each other with kindness and respect. Team-building activities will also be provided in the staff manual to assist in making connections among new and returning campers. *Camp Confidence* Answer the questions below to increase your Camp Adventure IQ: 1. Name three resources Camp Adventure provides to build your knowledge, skills and expertise? ______________________________________________________________ 2. Name two important things that campers need to know about Camp Adventure? 7 Camper Rules – 1. Adult supervision is required for all campers. Campers must be in the sight of an adult supervisor at all times. Campers who disregard this rule and run off from their groups may be sent home at any time during the week. This includes campers in our LiT and CiT program. 2. Campers need to know which beds their counselors sleep in so they can find you during the night. It is suggested that all beds be labeled with names to also assist camp office staff with any surprise deliveries during the week. 3. It is safer, and not as hot, to walk instead of run in camp. 4. Apply sunscreen throughout the day (even on cloudy days) and encourage wearing a hat. 5. Always wear shoes, preferably sneakers at sports, to prevent blisters, sore feet, etc. 6. Raised hands (peace sign) means silence for an announcement. Alternatively clapping may be used to gather group’s attention. Make sure everyone, including staff, observes this signal. 7. Drink lots of water. Water is always available in Dining Hall and Infirmary and on Sports Field. Water bottles are also provided so they can be carried with campers. Headaches and stomachaches are the result of too little water. 8. Keep camp beautiful. Put trash in cans, and pick up litter. Keep CABIN clean – maintain a laundry bag for daily dirty clothes, keep your personal belongings in your luggage and near your bed, and throw away trash daily. REMEMBER CLEAN CABIN AWARDS! 9. Candy, drinks, and food are not permitted in cabins. If dinner is served in cabins as a special event, the leftovers and trash must be removed at the end of the meal. Food and soda attracts insects and animals, and also makes for a much messier cabin. There are plenty of snacks and beverages available at camp. If Counselors discover candy and snacks in cabin, they should be brought to Head Counselors for safe keeping until the end of the week or to be distributed during snack or at an evening event. 10. Be aware of poison oak/ivy at camp. Do not walk through wooded and ivy covered areas and avoid contact with vines when walking to beach. If you suspect contact report to the infirmary. 11. Medicines are distributed by health-care staff as scheduled. Counselors should review the med schedule with their campers. Campers should be introduced to Medical Team and encouraged to report any complaints or possible injuries, no matter how minor. 12. Talk over emergency procedures, such as fire and storms. Talk about the signal and the importance of cooperating as the cabin quickly and quietly reports to the Dining Hall. Let campers know that there will be a fire drill during this camp session. 13. No campers are ever allowed near the waterfront or at the beach unless it is a scheduled activity with assigned staff present. 14. Make sure that the campers understand your role. You are there for them and will listen to their needs and fears. Make them feel secure (through words and actions) that they are going to have a positive experience at camp. 15. Review the daily schedule, show enthusiasm for all camp activities, and remind them of safety precautions for designated activities. 16. Review the procedures for flag pole ceremony, meal times, activity periods, evening events, and camp traditions like persistent panda, no crab, happy camper, and kind frog nominations. 17. Review names and positions of other staff members campers can turn to if they have special questions or concerns, including Camp Co-Directors, Head Counselors, and Health Director. 18. Develop Cabin Rules for Happy Living - - - emphasize the values of respect, trust, consideration, understanding and privacy. Utilize teambuilding games to develop sense of connection. 8 Camp Adventure Supply List If you need assistance with items listed please call camp office at 631-300-3164 Clothing/Shoes 8-10 pairs of underwear/8-10 pairs of socks 8 t-shirts/short-sleeve shirts (NO HALTERS AND HALF TOPS!) 6 pair of shorts 3 sweaters or sweatshirts/1 jacket/3 long-sleeved shirts 2-3 pair of jeans or sweatpants 1 dressier outfit/shoes (dress/skirt for girls/khakis and buttoned shirt for boys) 1-2 swimsuits/2-3 beach towels 3-4 pair of Pajamas (at least one set that can be worn at camp PJ party!) Sneakers and sandals/casual shoes Water shoes OR second pair of old sneakers for waterfront (NOT FLIP FLOPS) Toiletries/Shower Supplies Toothbrush/toothpaste Comb/brush/shampoo Soap/Deodorant/shower shoes 3-4 washcloths/3 bath towels Sunscreen and Insect Repellant Additional Supplies Camera/film Alarm Clock Flashlight/batteries Bedding Supplies 1 set of twin sheets and blanket OR sleeping bag Pillow More Optional Items Sunglasses Journal FAVORITE STUFFED ANIMAL/Family Photo/Memento CAMPERS SHOULD NOT BRING PERSONAL EQUIPMENT, SPORTS SUPPLIES, ELECTRONIC DEVICES (including gameboys, ipods, pagers, cell phones), FOOD/SNACKS, SKATEBOARDS, ALCOHOL/TOBACCO, SCOOTERS, MUSCIAL INSTRUMENTS, PETS, OR WEAPONS (ITEMS THAT CAN BE USED AS WEAPONS) Campers bringing personal items to camp are responsible for their appropriate use and safekeeping. If a camper brings any of the items listed in the box NOT to bring to camp, these items will be confiscated and held in camp office until end of the camp program. American Cancer Society, Camp Adventure, and Camp Quinipet will not accept any responsibility for the loss or damage of camper’s personal items. ****ALL MEDICINES MUST BE IN ORIGINAL CONTAINERS PROPERLY LABELED! 9 Staff Expectations STANDARD OF CONDUCT FOR MoRE CAMP ADVENTURE These standards were developed to protect the rights of MoRE Camp Adventure, its campers, its employees and volunteer staff. An employee or volunteer who violates any of these standards may be subject to discipline, up to and including suspension or termination. 1. ALL CAMPERS AND STAFF MEMBERS WILL BE TREATED WITH RESPECT, CONSIDERATION, AND KINDNESS. There will be no gossip, fighting, teasing, ignoring, or other disruptive behavior. Everyone’s role at Camp Adventure is important and all staff should be treated with dignity and respect. Relationships with campers are to be friendly, positive, and supportive. Staff members should never flirt, dress, tease, or behave in any inappropriate manner with campers of any age. All staff needs to be aware of maintaining proper PHYSICAL and EMOTIONAL boundaries between staff and campers. This includes avoiding contact that may be deemed inappropriate including massages, backrubs, or sitting on laps. This also includes engaging in appropriate conversations, not sharing private information, and not discussing sexual issues. Relationships with other staff members should be friendly, positive, and supportive. No romancing, even among couples, in front of campers. Romantic relationships and sexual relations of any kind are inappropriate in the camp environment. Camp is not the time or place to develop romantic involvements or even deep friendships with other staff, as the primary focus must always remain on the kids. In addition, while all staff members may not become the best of friends, a positive professional relationship with mutual respect and kindness is expected from everyone. 2. LANGUAGE AND HUMOR WILL BE POSITIVE AND APPROPRIATE There will be no swearing or using offensive words at camp. This includes humor that relates to ethnicity, race, creed, gender, and sexual orientation. Please avoid sarcasm, as it too is often hurtful, not funny to many people. Humor should be INCLUSIVE, not exclusive. This means that staff should also avoid INSIDE jokes and other personal traditions. We all need to be sensitive to different styles and philosophies. Everyone doesn’t think everything is funny and the responsibility rests on each of us to use good judgment and be sensitive and aware of how comments are received and interpreted. 3. CAMP WILL BE A HEALTHY ENVIRONMENT Campers and staff are expected to promote and model a healthy environment. This includes following all safety procedures and practices as well as taking care of one’s personal health including healthy sleeping and eating habits. The possession and/or use of any alcoholic beverage or tobacco product are strictly prohibited at all times at Camp Adventure events, including during registration and transport to camp. Anyone suspected of being under the influence will be removed from duty. Violators will be dismissed from camp. All prescription, over-the-counter drugs, and vitamins must be checked in with the infirmary staff. STAFF ARE NOT PERMITTED TO HAVE ANY MEDICATIONS IN THEIR CABINS OR HOUSES. All medication should be kept in the infirmary where staff can access it as needed. Only medical staff, with written record keeping, is permitted to distribute medications of any kind to campers or staff. All Staff members have the responsibility to maintain healthy eating and sleeping habits, and practice other healthy habits, including sun safety and stress management. Staff is first and foremost role models for campers. Maintaining your own well being during the busy week of camp is crucial. If at any time as a staff member you need to be relieved of duties due to your physical or emotional health, you should speak to your immediate supervisor so that arrangements can be made. Staff is encouraged to utilize meetings and break times to reach out to other staff members and recharge your batteries. 10 4. CAMP WILL BE A SAFE AND NURTURING ENVIRONMENT The safety and supervision of all campers is everyone’s CHIEF responsibility. This means that every staff member has an obligation to be well versed in the policies and procedures of camp. Staff members are expected to use good judgment and maintain appropriate boundaries in all interactions with campers and seek guidance from supervisors when issues or questions emerge. There is great care placed in planning all daily activities and special events. Staff should not coordinate their own special activities without gaining approval; this includes water slides, camper versus counselor sporting events, and meetings with other cabins. Best rule of thumb is ASK! ASK! ASK! Staff members are expected to take care of our camp environment, maintaining cleanliness and order. Any issues with buildings and grounds should be promptly reported to the Camp Adventure office where a daily update will be provided to the Facilities Manager at Camp Quinipet. Staff and campers will not misuse, abuse or vandalize any camp property, including equipment, boats, buildings, or natural foliage. Maintaining a clean and orderly campground is everyone’s responsibility. This includes maintaining tidiness in the cabin and keeping cabin and grounds litter free. This also includes keeping the dining hall and meal tables clean as well as assisting in clean up and storage of equipment and supplies at all program areas. Many hands make for light work and campers and staff are invited to pitch in at all times. Staff members will comply with all common camp safety practices including: a. No candles are allowed in the cabins or housing units b. Staff is not allowed in the water outside of scheduled activity time. With permission, staff may swim during scheduled camper swim time. c. Staff is discouraged from going to the beach alone. Off duty staff may go to the beach together for a break during the day. Off duty staff are not permitted on the beach after dark unless it is an organized activity with permission granted by Camp Directors. d. All accidents and incidents (fighting, bullying, injuries, threats, stolen items) involving either campers or staff must be recorded immediately and submitted to Camp Directors and files maintained in camp office. e. No rough housing, climbing on fences, buildings, or trees. No climbing on large boulders near Rec Hall. f. Counselors and staff are responsible for PRIMARY supervision of all children assigned to them and at no time should the children be left unsupervised. If a counselor needs a break, Head Counselors should be notified and a floating counselor or support staff can be assigned. As a reminder, if activity or program staff, are assisting or escorting a camper to an area, they MUST remember to tell the campers COUNSELORS where they are going so no one mistakenly thinks a camper is missing. g. GOLF CARTS are provided for the safe and efficient transport of campers and staff. They are assigned to administrative and medical staff members at the onset of the week. No staff member should “borrow” a golf cart without the assigned driver’s and the camp office’s permission. Golf carts should be driven at a safe speed always mindful of pedestrians. Campers and staff members should not hang out and play on golf carts and at no time should the number of passengers exceed the golf cart capacity (usually that’s 2-4 maximum). Golf carts should never be left with the key in ignition, if you see this, please promptly remove key and return to driver or camp office immediately. Insurance is maintained on the golf carts. 11 5. CAMP WILL BE A TEAM AND COMMUNITY EXPERIENCE AT ALL TIMES We spend great effort at MoRE Camp Adventure building caring connections and ties between campers and staff. The community changes and grows each summer with many new campers and new staff members. While it is easy to understand the bonds that veteran campers or staff may feel for each other, great care should be taken to widen our camp circle each summer and welcome whole-heartedly new members. This means that veteran staff and campers have an added responsibility and obligation to ACTIVELY welcome and engage new staff and campers. Veterans should take a leadership role in teaching camp cheers, traditions, and rituals. Celebrations that single out one individual (e.g. a birthday, a cheer for one individual, homemade awards) should be handled very carefully and sensitively. The best time to celebrate our individual friendships and admiration for each other is not necessarily at camp. Again, a litmus test could be whether such an event could leave someone feeling excluded or left out. We try very hard to celebrate EVERYONE’S birthday and everyone’s contributions through all camp rituals, pats on the back, announcements, and routines. If you are thinking about doing something special in the public camp forum, please speak to the director about your ideas ahead of time to be sure the activity foster TEAM community, rather than inadvertently promoting cliques. 6. CAMP WILL BE EVERYONE’S PRIMARY FOCUS FOR THE WEEK Staff members are asked to minimize the personal electronic devices (including cell phones, beepers, pagers, etc.) they bring along to camp. If you do bring any such devices, they should not be with you constantly or utilized around campers. Staff can check messages and if needed return calls during evenings, preferably after evening event and break times. Remember the most important gifts we give to the campers are our TIME and ATTENTION. The more focused you can stay on the week itself and our camp community, the better the experience for YOU and campers. Staff members should not leave the grounds during the week. If items are needed an assigned staff member will leave camp at a set time. Signing out in the office is crucial in case of emergency as well as a routine for streamlining the errands and minimizing errands. Following camper lights out, counselors off duty and program staff may meet together in the dining hall or rec hall to relax and socialize. Staff should not congregate on the beach or at the Gazebo unless arranged in advance through Camp Directors. Staff should not congregate outside the cabins or in the staff houses where noise carries easily and can disturb those who are sleeping. Snacks will be available throughout the week. 7. CAMP WILL BE A PLACE WHERE WE LAUGH AND CELEBRATE TOGETHER In keeping with the commitment to building a caring community, all activities and events are designed to foster positive connections and shared bonds. There are many team building games and activities that are incorporated into our volunteer retreat and ideas shared with counselors for team building with your cabin. Team challenges and games should be positive, inclusive, and enjoyable. Sometimes at camps, pranks are pulled under the guise of team building. While it is recognized that pranks are often associated with camp programs, Camp Adventure has adopted a clear NO PRANKS guideline in keeping with our larger goals to promote a caring and safe community. There should be no individual, group, or cabin pranks at camp. Pranks are funny at someone else’s expense and can lead to hurt feelings, damaged property, and possible injuries. Instead, staff is asked to plot and plan ways to CONTRIBUTE, CHERISH, and CARE for fellow campers, staff members, and our beautiful campground. Plotting a surprise cheer for a meal time, campers making a silly card for a staff member, or doing a trash pick up hunt on free time are some easy ways to secretly make camp a better place. Peer/Professional Relationships 1. Staff members are expected to maintain appropriate and acceptable standards of behavior. Abusive and foul language, arguing or fighting between staff members and campers, gossip about campers or staff, and disregard of policies and procedures is prohibited. Please remember to consider how every choice 12 and every behavior could be perceived by PARENTS, CAMPERS, OTHER STAFF, or CAMP DIRECTORS or American Cancer Society Administration. REALITY CHECK: If it’s not something you would say or do in front of any of these groups, then it’s not a good idea! 2. Counselors have the daily supervisory and support responsibilities for their assigned campers. They are charged with the challenge of fostering a cohesive group, maintaining safety guidelines, participating in activities, challenging campers, and providing specific praise and encouragement. Daily responsibilities also include running the cabin “home”, including maintaining order and assisting campers in preparing for bed and maintaining proper hygiene, including reminders to shower and brush teeth. This is a good time to prepare the kids for the next day’s activities. Cabin counselors will rotate staying in the cabin with campers after lights out. Both counselors will stay with campers on the first night to ease the adjustment to camp. Lights out should be enforced to make sure everyone is getting adequate rest and sleep. 3. Activities and Program Staff are asked to work closely to support the efforts of cabin counselors. Sitting with a cabin at meals, helping to make sandwiches, and helping with bathroom runs during activities, can make the counselor’s job easier. Just be sure cabin counselors ALWAYS know where there campers are and if there are sticky issues, such as fighting or homesickness, be sure you are clear on the protocol the counselors have established for dealing with the issue. Be sensitive to the fact that everyone has a different and important role and as much fun as it may seem to be, serving as a cabin counselor is also exhausting and full of challenge. 4. While all staff are volunteers, you have been selected from a pool of applicants and are assigned as camp professionals for the week. Our level of responsibility is high, both to the campers and to one another. Serving, as a camp volunteer is not a right, it is an opportunity if you choose to accept your volunteer assignment. If you are uncertain of your expectations or if you are unhappy with your assignment, please discuss your thoughts with your immediate supervisor and the Camp Directors. Assignments are made based not only on volunteer skills and interest, but also the overriding needs for Camp. Volunteers are encouraged to attend extra trainings, serve on committees, and be flexible in assignments. 5. Treat fellow staff members with respect and consideration. Everyone on staff offers their own unique talent, expertise, and perspective. New Staff should be made to feel welcome and important to the success of the program. If a conflict or personality clash occurs, it should be dealt with honestly and directly. Concerns over staff behavior should be discussed only with that person, their supervisor and Camp Directors, not common discussion among others. This includes avoiding personal celebrations, inside jokes, and any other activity that could make others feel left out or uninvolved. We should work as a team and avoid forming sub-groups or clicks that exclude others. Our work will be its best when it becomes a team effort and we should CONSCIOUSLY welcome and include new members to our team each year. 6. If you enjoy your week at Camp Adventure, be a supporter throughout the year. Share information on Camp Adventure with your colleagues, friends, community organizations, and employers. This program continues to grow through the generous support of agencies, businesses, and individual donors. Provide them with the camp brochure, the current wish list, and opportunities for sponsorship. If you are not comfortable making “the ask” directly, then consider sharing contract names and addresses with potential organizations, businesses, or schools that the camp office can reach out to for support. We’ve enjoyed increased success in recent years in gaining support from Kiwanis or Knights of Columbus clubs, local schools, scouts, and church groups. If you’d like to help plan an event or if you can add Camp Adventure to list of charities your school or business contributes to, be sure to talk to the American Cancer Society staff after camp ends. Also remember we recruit more volunteers every year so suggest application to other people who have skills and expertise to offer the program. 13 7. If you want to extend your involvement with Camp Adventure during the year, consider applying to serve on one of our Committees. Presently there are Committees for YEAR ROUND Committees: MoRE FUN (Fundraising), MoRE to KNOW (Public Relations), MoRE to LiFE (Friendly visits & Warm Fuzzy Surprises), MoRE Than Surviving (Plans our holiday and off season events) and MoRE UNiVERSiTY (Education & Training). We also have three camp specific committees: Leadership, Activities & Medical. The teams meet year round to help promote and coordinate all aspects of MoRE, Inc. and MoRE Camp Adventure. In addition, there are scheduled OPEN MEETINGS designed to gather feedback and perspective on camp activities. When the budget allows, there is also a Yearbook Team that meets primarily during months of January to May. MoRE Camp Adventure also schedules parties, gatherings, and events year round as a means to maintain connections between volunteers and campers. Please make an effort to attend these events, as CAMPERS will look forward to seeing staff, especially counselors. Maintaining the CONNECTIONS after camp ends is another challenge and opportunity. If you have ideas for events or would like to help coordinate an activity at an event, always feel free to contact the Camp Office. 8. Another public relations function volunteer staff fill is the hospitality we extend towards the media or special volunteers or donors who visit. Please make visiting volunteers and invited guests feel welcomed and involved in the program. Introduce yourself, what you like best about MoRE Camp Adventure, share why you volunteer and discuss how rewarding the week is for the campers. When making comments be sure to be positive and keep the focus on the normal camping activities which take place throughout the week. The time to share grievances and constructive criticism is at general meetings and in evaluations, not in conversations with folks visiting camp for a short while. Efforts are made to provide orientation to all visitors and we discourage questions that might make our campers uncomfortable. If the media arrives (scheduled or unscheduled), they should be escorted to the office and the Camp Directors must be notified immediately. Please refrain from comments unless the Camp Directors has approved the visit and directed the media to you and your campers. In the event of a camp emergency, all staff should avoid comments to media referring all questions to designated MoRE Inc., representative. 9. We want all staff to succeed in their professional position and have a positive experience at camp. Every position at camp, from counselors to kitchen staff, is meaningful and important to the overall success of camp. All staff members should recognize this value and treat all staff as professionals with equally important roles to play. Everyone has a full plate of responsibilities and the week runs smoother when we are mutually supportive, encouraging, and helpful. Orientation and training prior to camp is offered as a means to provide staff with the skills and tools necessary to succeed in their assigned position. In addition to the volunteer retreat, mini-workshops and conferences are scheduled to further increase skills and expertise in a wide variety of areas. If you are interested in mentoring new staff, helping to plan or teach a workshop, please contact the camp office to discuss your ideas. Whether FORMALLY serving in a mentor or trainer role, all volunteers are asked to generously share your perspective, expertise, and feedback. We are committed to a constant learning curve and EVERYONE always has plenty of room to grow. 10. Supervision of all staff is provided as a means of support and performance feedback. Supervisors are asked to provide ongoing feedback to staff throughout the week, relaying areas of strength and areas in need of improvement. If staff are unsure of their performance or have not received adequate feedback, they should seek Supervisors to discuss how they’re doing DURING camp session. Staff are also responsible for setting personal goals, monitoring their own performance, and improving identified areas of weakness. Staff is encouraged to discuss candidly with their supervisor areas of difficulty and problem-solve strategies to improve performance. The final evaluation for staff will include two components, an assessment completed by the staff member’s supervisor and a self-assessment completed by the staff member him/herself. Please note that the purpose of these tools is to promote genuine self-reflection and 14 personal growth. If indeed you believe you are a perfect 10 in all areas of your performance, then you might want to ask what room you have left to grow at Camp Adventure. The goal is candid reflection and meaningful feedback, not perfect scores. 11. As the program grows, staffing needs and assignments change. As the program grows, so too does the number of applicants interested in serving as staff. For this reason, all staff must submit a new application to be hired for a position each year. In order to be fair all applicants, new and returning, must be given due consideration. Each year’s assignments are based on experience, past performance, and current camp needs. Every volunteer is valued and efforts are made to provide opportunities for continued service at camp. Staff flexibility in assignment area, willingness to serve in different capacities, and ongoing year round involvement with Camp Adventure increases the likelihood of staff selection. If you are interested in changing roles at camp in the future, please discuss your interest with your thoughts with the Camp Directors following the week of camp. Please remember that a part-time volunteer experience is also meaningful and valuable. 12. Evaluation plays a critical role in the ongoing development of new activities, events, and procedures at Camp Adventure. Evaluations include the following components: staff performance review (completed by supervisors), staff self-assessment (completed by all staff), camp program evaluations (completed by campers and volunteers), and post-camp evaluations (completed by staff and camper parents). In addition, observations are conducted on all Activity Leaders intermittently during the week of camp. Counselors are asked to facilitate the evaluation feedback of campers by discussing each day’s events at the day’s end, while thoughts and ideas are fresh in everyone’s mind. For younger campers, counselors may need to write out their feedback for them. In addition, all staff are kindly asked to make evaluation notes and complete their own evaluation by the end of the week. Please remember that self-assessment tools are designed to identify STRENGTHS and WEAKNESSES, the goal is GROWTH and SELF-REFLECTION, not perfection. Feedback provided by both campers and staff is taken seriously and has an impact on future planning. Everyone is challenged to not only reflect on challenges, but also possible solutions and new ideas to add to the fabric of camp. The OPEN EVALUATION MEETING provides another chance to hear and share important feedback on each year’s camp experience. GENERAL SUPERVISION The most important aspect of maintaining a safe environment at camp is the adequate and effective supervision of all children at all times. At MoRE Camp Adventure we have approximately 130-150 campers with 90 - 100 full time volunteers staff and additional part-time and commuting volunteers. Regarding cabin counselors the ration per cabin is typically 2:8 with additional floating counselors assigned as needed. When factoring full time staff the ration is closer to 2 campers per every staff member and if part-time specialty staff are included we have close to 1: 1 ratio. We assign such a large number of volunteers precisely because we recognize that supervision is our very best risk management strategy. At no time should campers be alone without adult supervision. Floating staff are also available throughout the week to relieve volunteers who become ill or are otherwise unable to fulfill their duties. The Camp Co-Directors through consultation with the Medical Team will determine if there should be any changes in activity due to weather conditions, including rain, extreme heat, and humidity. Activity Directors with questions or concerns related to the weather are instructed to speak to the Assistant Director or the Camp Co-Directors. In the event of schedule changes, announcements will be formally made either at meal times or through an assembly called by the siren sound. If an activity change only involves one program area, the Assistant Director will inform the Activity Director and the Head Counselors will notify the cabin counselors. The 15 Camp Office Assistant will keep track of program changes in the main office and inform any other necessary staff via walkie-talkie. The only change in staff coverage is in the evening after cabins return to their quarters. Following clean up and showers, one designated counselor will have a break while the other counselor covers the cabin. During one designated evening of camp, assigned Activity Staff will supervise all cabins so that all counselors can gather as a group. All Staff regardless of assignment must return to their quarters by 12am when its lights out for the entire camp. The discipline of campers is covered in detail in both the volunteer staff manual and at the training weekend. Discipline of campers must always be age-appropriate and timely. Head Counselors and the Camp Co-Directors are always available to assist in guiding staff through the challenge of managing behavioral problems and developing a progressive discipline plan that outlines clear and realistic consequences for camper misbehavior. At no time should any staff member execute any physical force of any kind including slapping, punching, pushing or shaking a child. In the event that physical restraint is needed to break-up or prevent an altercation between campers, the staff member may carefully restrain the camper with as little force as needed and then immediately escort them to another area. Communication and conflict resolution skills are also discussed in both the staff manual and at the training event itself. Role-plays are practiced to provide an opportunity for all staff to sharpen their skills and problemsolve difficult situations that may occur during the week itself. When a counselor has a camper who is acting out they are encouraged to address the issue quickly and away from the group. Campers should be encouraged to assist in the problem-solving process and contracts or rewards systems may be employed if problem behaviors persist. All campers and their parents also sign a rules contract prior to attending camp. This document will be referred to as needed to address problems. Counselor meetings and the daily supervision of Head Counselors and the Camp Co-Directors provide other opportunities to discuss camper problems and discipline strategies. If progressive discipline steps are ineffective and a child’s behavior is a danger to themselves or others the Camp Co-Directors may contact the parents and send a camper home during the week. It is an unfortunate reality that the abuse of children in our society is both pervasive and under-reported. The staff manual and the training provide additional information on the signs and symptoms of physical, sexual, and emotional child abuse. Staff working in a children’s camp are mandated reporters if they find signs of abuse. It is no individual’s place at camp to determine that validity of those signs or any allegation expressed by a child. Signs including bruises, scars, age inappropriate knowledge or behavior, are to be reported immediately to the Camp Co-Directors and the Health Director. An incident report will be filed outlining the behaviors or signs that have been observed and the Health Director or Camp Co-Directors will file a formal report with proper authorities. In addition to watching for signs of abuse, all staff need to be mindful of protecting themselves from any false allegations. For this reason, staff are instructed not to ever be alone with a camper, to avoid any touching or playing that may be misconstrued (including full body hugs, sharing a bed, wrestling, or assisting in dressing or bathing campers). If a camper needs considerable assistance with bathing or dressing the Health Staff should be consulted. Any staff member who observes any behavior that seems inappropriate or unusual among other staff members needs to immediately report their concerns to the Head Counselors and Camp Co-Directors. Any staff member found to be practicing inappropriate behavior, teasing, threatening or emotionally abusing, or pursuing romantic relations with a camper will immediately be discharged. Remember the burden of responsibility for maintaining appropriate boundaries and a code of conduct above reproach always falls to the staff. If any inappropriate activity or discussion is observed even between campers, it should be reported 16 immediately to Head Counselors and Camp Co-Directors. It is our collective responsibility to maintain a healthy and nurturing environment. In the event that a camper becomes ill or injured the counselor or any other observing staff member must immediately accompany the child to the Infirmary for evaluation. If applicable, an accident/incident report should be completed immediately. The Medical Staff will evaluate the situation, record the illness or injury, and provide necessary treatment. Depending on the extent of the illness or injury the Camp Co-Directors or Medical Staff may notify the parents and also file reports with the Department of Health. The staff and other campers who have witnessed an accident or injury are also required to complete a section of the accident/incident report in a timely fashion. These reports will be kept on file in the Camp Office. Again the emphasis will be on prevention of illness, accidents, and injuries through the following of safety guidelines, camper and staff rules, and active risk management and response. Activity Notes and Guidelines Keep your groups at a minimum 5 camper to 1 counselor ratio. This means if you intend to take a group of campers anywhere, make sure you have adequate supervision. More supervision may be needed for higher risk activities. Remember that activities are for the campers. Counselors are there to assist and teach the activities. Each person chosen as a camp staff member will be asked to lead or assist an activity. The person’s skill level for that activity will be determined by communication and demonstration where necessary. Each staff person will be able to choose which activity he or she would like to lead. Each counselor leading an activity will be qualified in that area. All safety regulations will be established by the counselor in cooperation with the Camp Co-Directors. As appropriate, all hazards will be identified and managed by the activity leader. The medical staff will review all health considerations relating to the activity. Each counselor will be trained to handle these emergencies. An activity outline will be required from each activity leader. The information provided in this outline will include, but be limited to: A. B. C. D. E. F. Staff to camper ratio Age range Safety precautions Materials and equipment needed Instructor's qualifications Goals All Activity Leaders will be selected and assigned based on demonstrated competence and expertise in the program area and project they are leading. Meetings and reviews of activity plans for camp are conducted to assist in coordinating a well-designed program, mindful of the diverse population, varied skill levels, and possible limitations of some campers. 17 MoRE Camp Adventure Organizational Structure AMERICAN CANCER SOCIETY STAFF (Regional Director, Camp Co-Directors, Camp Office Staff) ACS Staff are responsible for development and review of camp-related policies and procedures, the management of the annual camp budget, ongoing program review and evaluation, participation in ACS childhood cancer initiatives as applicable, and maintaining membership in COCA International. ACS Staff are also responsible for the ongoing development and coordination of volunteer committees, year round camp events, and short and long term strategic planning. New and returning volunteers are encouraged to join our volunteer committees via application process. Our Volunteer Committees CAMP LEADERSHIP COMMITTEE CAMP ACTIVITIES COMMITTEE CAMP MEDICAL COMMITTEE Camp Director, other ACS staff and selected team of 46 volunteers Camp Director, other ACS staff and selected team of 7-10 volunteers Committee will serve as administrative support team to ACS staff and address administrative issues, staff and camper needs, organizational responsibilities year round, policy review, strategic planning and serve in leadership and consulting roles during the week of camp itself. Leadership Committee members will also assist in developing short and long-term plans for the expansion of Camp Adventure activities. Committee will be involved in planning daily schedule of special events and activities during the week of camp and throughout the year. Responsibilities include securing supplies/donations/ and vendors for activities and providing descriptions of activities to be included in staff acceptance packet. Committee is also responsible for selecting and promoting the camp theme and sharing ideas with Program Staff related to the theme. Camp Director, other ACS staff and selected team 4-8 volunteers with medical expertise, including pediatric oncology nurses, nurses, nurse practitioners, physicians, fellows, and/or EMTs Committee responsibilities include development and review of camper and staff health forms. Development of camp health policies and procedures, health plans, staffing assignments, medication and treatment logs, and procedures for registration and the week of camp itself. Review of special medical needs with Camp Co-Directors and counselors and activity directors who will be working with children with special needs. HISTORIC COMMUNITY RELATIONS COMMITTEE *This committee dissolved in 2012. Camp Director, other ACS camp staff, ACS Major Gifts/Corporate Relations staff and a team of 5-8 volunteers Committee will address issues related to promotion of Camp Adventure including volunteer recruitment efforts, the development of promotional materials, and donor relations. This team will also be involved in seeking sponsorship and funding for Camp Adventure. The committee will work with ACS Corporate Relations and Major Gift staff to coordinate outreach to prospective donors and plan donor recognition strategies. Our Professional Affiliations American Cancer Society Center of Excellence This represents the network of over 40 American Cancer Society oncology camps in the United States. In order to maintain excellence and reduce risk, the COE has established uniform guidelines in the areas of health and safety, including medical staff ratios and camper/volunteer applications. American Camping Association The national membership organization supporting best practices in camping. Camp Adventure is an ACA accredited camp, a standard held by fewer than 30% of the nation’s camps. We attend regional and national conferences and utilize the standards as a benchmark for our planning and development. American Cancer Society’s Camp Adventure Organizational Chart 18 Children’s Oncology Camping Association This organization represents a network of over 80 oncology camps in the world. Camp Adventure staff have served as Board Representatives and hosted the first regional COCA Conference. We attend national conferences and actively participate in the list serve as means to improve camp. Quinipet Aquatics Director & Staff John Ray Office Manager Assistant Director, Jaime Pacheco MoRE Camp Adventure Directors Melissa Firmes & David Lewis MoRE, Inc. Board of Directors 19 The Crisis Team MoRE Camp Adventure has a small cohort of skilled people that assemble in the event of an emergency or sensitive issue during the week of camp known as the Crisis Team. This is a very important and essential group that will be ensuring the safety of our campers. In the event of an emergency or sensitive issue the members of the Crisis Team are alerted and will meet at the porch area outside the dining hall (in the event that there is a fire or other danger within proximity of the porch the crisis team assembles in the field directly across from the Rec Hall (as does all of camp.). The team will discuss and make decisions about the course of action that will be taken. Concerns discussed are confidential in nature and the team should treat this information as such, and not share with the camp at large. Co-Directors reserve the right to make decisions without the input of the Crisis Team when they deem warranted. The Crisis Team needs to assemble quickly and be in tight communication at all times. Crisis Team members will carry the two channel radio and use channel 2 to disseminate information. They should also carry their cell phones. This radio should be kept in the members sleeping quarters and left on during the night in the event that the team needs to collaborate. We will have an alert chain in the event that we cannot communicate on the radio. All members should store all other members cell phone numbers. Co-Directors will always communicate to one another first as information is received. If a Crisis Team member receives information on the need to assemble from someone outside the team, contact a Co-Director before enacting the chain. Crisis Team Chain 2014 Co-Director Melissa Firmes to alert Quality Improvement Specialist Thomas Nemeth Thomas Nemeth to Alert Health & Wellness Head Counselor Nadine Fitoussi, Health & Wellness Head Counselor to Alert Senior Head Counselor * Geritt Hones-Roy Senior Head Counselor to Alert Junior Head Counselor Lisa Cazzola Co-Director David A. Lewis, EMT to alert Medical Director Jodi Pirro, MD Jodi Pirro to alert Assistant Medical Director Jennifer Schneller, RN Jennifer Schneller to alert Camp Spirit Director Kathleen Lao, MSW Camp Spirit Director Kathleen Lao, MSW to Alert Jill Thorsen, MSW Intern An additional member to our Crisis Team that will be alerted in the event of any emergency involving the facility, including food service and waterfront area will be Greg Nissen from Camp Quinipet. Skill Sets: The reason we have chosen this team is for the specialized skills that each member possesses and their role at camp: Jodi Pirro, MD - Camp 2013 Medical Director Jennifer Schneller, RN - Camp 2013 Assistant Medical Director Lisa Cazzola - Camp 2013 Junior Head Counselor Thomas Nemeth - Camp 2013 Quality Improvement Specialist Kathleen Lao, MSW Crisis Intervention Specialist - Camp 2013 Camp Spirit Director Kim Bjorklund, MSW Intern Camp 2013 A-Team Director Nadine Fitoussi, Clinical Psychologist, Camp 2013 Health & Wellness HC Geritt Jones-Roy, educator, Camp 2013 Head Counselor/senior 20 Crisis Response Team 2014 Melissa A. Firmes, LMSW (Camp Co-Director) David A. Lewis (Camp Co-Director) Jodi Pirro, MD (Medical Director) Jennifer Schneller, RN (Assistant Medical Director) Greg Nissen (Camp Quinipet Director) Kathleen Lao, MSW (Crisis Intervention Specialist) Nadine Fitoussi, Ph.D. (Clinical Psychologist/Head Counselor) Lisa Cazzola (Educator/Head Counselor) Thomas Nemeth (QI Specialist ) Jill Thorsen (MSW Intern) Geritt Jones-Roy (Head Counselor/Senior) Available by consultation: Dr. Robert Parker (Pediatric Oncologist) 21 OM — OPERATIONAL MANAGEMENT Risk Prevention and Management OM.1 Risk Management: MoRE, Inc., takes appropriate measures to minimize risk. The Camp Adventure Leadership Committee meets throughout the year to discuss these issues and create the safest camp experience possible. Discussion at Leadership Committee includes the potential risks associated with our operation: Injury to persons caused by negligence, such as injuries related to health services, maintenance, vehicle operation, attractive nuisances, staff selection, staff and camper supervision, inappropriate actions by staff or campers, and other hazards related to the conduct of people; Ramification of loss of a human resource on the operation, such as loss of public credibility; loss of income; loss of campers or staff due to stress, injury, illness, death or other impairment; Contract liabilities—rental contracts, contracts for service, program activity contracts, employment agreements, insurance and other policies that may bind the camp. Our prevention plan includes an active Crisis Team that will meet throughout the week to plan and protect the staff and campers in our charge. OM.2 Incident Analysis: Our camp safety plan will be reviewed and revised at least annually by our camp medical director Jodi Pirro, MD and medical and leadership committee. Post camp our camp at large is invited to debrief and discuss what went “right” and what can be improved upon. Our camp leadership committee will also meet post camp to discuss sensitive issues, incidents and make recommendations to the plan. OM.3 Insurance Coverage: Our camp holds the appropriate, commercial general liability coverage as well as professional liability for medical and accident coverage. OM.4 Personal Property Regulations: Camp Adventure has a strict policy regarding the use of alcohol, drugs and weapons. They are not allowed on the premises. Our camp leadership staff reserves the right to search and seize any such paraphernalia which may include immediate dismissal from camp. In addition, we uphold a non-smoking campus for the health and well being of our campers and staff. Personal sports equipment that could be construed as weapons are also not allowed on campus. Other sports equipment such as hockey sticks and baseball bats must be stored appropriately and used only during supervised sport activities. Animals are not allowed to be brought onto the campus without proper approval from Camp Co-Directors. In the event that an animal is allowed, proper health records and medical clearance from a veterinarian must be obtained. POM.4.1 Campers, parents/guardians and staff are advised of the camp’s policy regarding possession and use of the following in a letter to parents, our camper contract, through our staff training weekend and in discussions with campers as a reminder of their contract within the first 24 hours of camp. A. Alcohol and drugs, B. Personal sports equipment, C. Vehicles, D. Animals, and E. Weapons OM.5 Incident Reporting: Camp Adventure in an effort to minimize risk and gain a strong understanding about the risks posed during the week of camp will document circumstances, witnesses, and actions in serious situations that result in, or nearly result in, injury or danger to individuals. The Camp Co-Directors reserve the responsibility to determine the level of severity or seriousness of incidents that must be reported. Examples of “incidents” and “accidents” include fires; natural disasters; danger from intruders or trespassers; crises arising out of camper, staff, or rental group behavior (e.g., fighting, serious emotional outbursts, threatening others); 22 or other situations posing serious safety threats. Examples of “near misses” and “emergencies not resulting in injury” may include lost campers, near drownings, or the use of drugs or alcohol by staff or participants. Emergency Prevention/Preparedness and Response OM.6 Firearms Control: Weapons of any kind are NOT allowed on campus. Any firearms and ammunition at camp will be confiscated and be stored under lock and supervision of Camp Co-Directors. OM.7 Intruders: Visitors and Intruders The safety and security of our campers and volunteers are a top priority at Camp Adventure. To minimize risk we hire security to monitor the perimeters and entry points of Camp in the evenings after lights out. All volunteers and campers are provided with name necklaces and participate in icebreakers to become familiar with everyone within our camp community. If at any time someone NOT KNOWN TO BE CAMP ADVENTURE affiliated is seen on or nearby our camp facility, staff are instructed to inform the camp office immediately. All program, office, and medical areas and key volunteer staff have radios to facilitate communication. Camp Adventure operates a closed campus wherein all campers and full-time volunteer staff remain on the site at all times. If items are needed off campus then we will make efforts to coordinate with an arriving parttime staff member or if absolutely necessary designate a runner from non-essential volunteer staff members. Anyone leaving campus must confirm clearance from the camp office and sign out. Upon return they must return to the camp office and sign back in. Maintaining a closed campus also applies to our policy on unexpected visitors. Upon expected visitor arrival they will be accompanied by a staff member and escorted to activities. At no time are visitors permitted to walk the grounds WITHOUT A STAFF ESCORT. At no time are individuals unknown to Camp Adventure or Camp Quinipet permitted to wander on the grounds. Upon witnessing a stranger or intruder please follow the procedures below: Notify Camp Office or Camp Co-Directors immediately by radio if accessible or in person In general, do not approach persons or vehicles alone. Assess the situation and if there appears to be no cause for alarm, wait nearby for another camp staff and politely inform them that they are on private property and they need to leave. If they have official business with camp accompany them to the camp office. If they consent to leave, they should be followed or watched to be sure they depart. If they are in a vehicle try to note the make, model, and license plate of the vehicle and number of persons in vehicle. If at any time you instinct is that the situation is unsafe move immediately away from the persons and go to the nearest program/operational building. Always reinforce with campers that at NO TIME should they approach, accompany, or speak to an unidentified person on the campgrounds. If they see anyone they do not know they should immediately share this information with the nearest staff member. *Camp Confidence* Answer the questions below to increase your Camp Adventure IQ: 1. When are visitors allowed to walk through our camp grounds without an escort? _____________________________________________________________ 23 OM.8 Emergency Plan and Rehearsal: FIRE EVACUATION PLAN In the event of a fire or other emergency: The emergency siren will sound. All campers and all staff will report quietly and calmly to the Dining Hall. Crisis Team members will assemble on the porch adjacent to the Dining hall. Campers should sit at their assigned tables with respective counselors. Counselors should do a head count. Program staff should cluster by group. Program directors will conduct a head count. Head Counselors will confirm cabin and camper attendance. Camp MC will confirm attendance of Program Staff and Floating Staff. Camp Co-Directors will confirm Medical Staff, Office Staff, and all final counts. After Assembly and roll call, everyone will be given further instructions as per directio of the Crisis Team. Emphasis for everyone is placed on moving swiftly and quietly to assembly area. Under no circumstance should individuals attempt to return to their housing units or visit other buildings en route. General priorities for fire safety are as follows: evacuate the area immediately report to camp administration the situation maintain control of camper group if it is prudent assist in fire control keep campers safe and calm Actual firefighting for serious crises should be left in the hands of trained professionals for everyone’s safety. Facilities Manager and Crisis Team member(s) will assist in securing the grounds and meeting Local Firefighters at the campsite. If it is determined that the ground must be evacuated then arrangements will be made (see evacuation plan) and parents will be immediately notified. As is the case with other emergencies it is critically important that the staff remain calm and avoid further upsetting or panicking the campers. Speculation and gossip among staff sets a poor example and can put everyone’s safety in jeopardy. Information should be shared from the top down and efforts will be made to keep communication lines open. FIRE PREVENTION/ELECTRICAL SAFETY/FIRE EXTINGUISHES Camp Quinipet and their Facilities Manager is primarily responsible for ensuring that debris and other flammables are not under housing units. All flammable liquids such as paints and fuels are stored in separate buildings in approved containers and metal cabinets. Campfires will only take place as scheduled with the Camp Co-Directors and Activity Team with the direct supervision of other staff. We will utilize only existing campfire locations, which are at least 25 feet away from any housing unit. Fires will be started by staff prior to camper arrival and will not utilize any liquid fire starters or burn any toxic material. A large container of water or access to a hose will be near the campfire area. If it is a very windy day bonfire will be scheduled for more suitable time. All buildings contain fire extinguishers of the ABC Type (BC in kitchens). Staff are instructed in the use of fire extinguishers during staff training and the extinguishers are commercially inspected annually. There is a water and chemical suppression system at the ranges in the main dining hall and Willard Lodges. If possible, kitchen 24 areas in camper lodging units will be closed and locked. Staff will be prohibited from using ranges in staff housing units as well. Electrical Safety and the checking of all electrical lines is the responsibility of Quinipet’s Facilities Manager. Concerns on main lines are reported to LIPA or Verizon. The Facilities Manager also inspects junction boxes, plugs, internal wiring, and electrical boxes, light switches, and ground fault outlets. FIRE ALARM SYSTEMS/EXITS Staff Housing Units of Asbury and Jesse Lee have automated fire alarm systems that ring directly to a central monitoring station, which contacts Camp Quinipet and Shelter Island Fire Department. All housing units have smoke detectors. Heat detectors are located in the kitchen and furnace area. If any detector is malfunctioning it should be immediately reported to Facilities Manager. Exit signs and diagrams are posted in each housing unit. Dead bolts are not present on any housing units. All housing units have lighted exit signs (2 story buildings) or large red painted signs on all exit doors. All staff and campers are reminded of the importance of maintaining clear passage to exits in sleeping areas. Head Counselors will check for compliance during daily cabin inspection. If passages are blocked they will be reported to Camp CoDirectors and a follow-up inspection will take place later that day to insure that the situation has been rectified. In the event of an actual emergency, blocked pathways or doors can pose a serious threat to the safety of campers and staff. This is an excellent reason to schedule cabin clean-up time each day. FIRE DRILLS A fire drill will take place within the first 24 hours of the camp program. Head Counselors will assist Counselors in reviewing fire drill procedures with campers. As is case with other emergencies, the siren will sound continuously for a fire drill or in the event of an actual fire. Procedures for assembly and roll all listed earlier apply to all drills. If the Camp Director and other Lead Staff believe the drill was too slow, it will be repeated until time improves. Counselors also will be reminded to review building exits with campers upon arrival. As is case with other emergencies the assembly area for fire drills will be in the Dining Hall. If an actual fire occurs in the Dining Hall everyone will be redirected to the field across from the Rec Hall. *Camp Confidence* Answer the questions below to increase your Camp Adventure IQ: 1. In the event of a fire/hearing the fire siren where do you report? ______________________________________________________________ 2. When can campfires take place? ______________________________________________________________ 3. Where do you go if there is a fire in the Dining Hall? ______________________________________________________________ 25 OM.9 Safety Orientation: Campers and staff are oriented to our established written safety regulations and emergency procedures. Campers and parents will receive a copy of our camp manual as well as written expectations and camper conduct agreements. Volunteers will receive access to our camp manual with written instructions, they will also receive training ACA (American Camping Association) online training courses that discuss safety. At Volunteer Orientation the safety rules and regulations will be highlighted, discussed and emphasized. Within 24 hours of camp operations an emergency drill rehearsal will be conducted and discussed throughout the week. Postings of emergency procedures will be available at each cabin, in the dining hall and in the infirmary. OM.10 Missing Person Procedure: PREVENTION HERE IS KEY! NO CAMPER SHOULD EVER BE LEFT ALONE OR WITHOUT STAFF SUPRVISION. EVERY CAMPER IS EVERYONE’S RESPONSIBILITY Staff will be introduced to the procedures for reporting and managing a missing camper at training/camp orientation. A mock drill will take place to provide an opportunity for practice and an assessment of everyone’s knowledge of the procedures outlined in the plan. Also, at this time staff will be introduced to members of the Crisis Response Team who will be on site and available at all times throughout the week. Any member of the Crisis Response Team may be consulted to address concerns as they appear. If consulted team members will share feedback with Camp Co-Directors immediately. To minimize the risk of missing any camper we encourage cabin counselors to perform formal checks at the following times in addition to other times throughout the day. The importance of formal checks cannot be overstated. Activity staff, floating staff, and administrative staff need to be aware that the location of campers is the PRIMARY responsibility of cabin counselors. A well- meaning activity staff person may in efforts to be helpful take a child to the bathroom, the infirmary, or to the office and forget to tell the counselor where they are going. Counselors to conduct camper counts/checks: At wake-up call first thing in the morning Prior to and at flag raising Prior to and following all meals Prior to and following all activities During Cabin quiet time Prior to and following evening activities Prior to and following trips to bathrooms If a camper in your charge is missing: Ask everyone around you if they know where the child is Search immediate area Within 5 minutes if camper is not found alert a crisis team member and/or use radio and state: John Doe - If possible, further communication should be on the private channel. If you’ve forgotten the code name just state your name, whereabouts, and ask for immediate assistance. Gather the following information: How long have they been gone? Where were they last? What were they wearing? 26 If there is another staff member present send them to the office with child’s name, description of clothing, and where/when last seen. Be careful not to alarm the other campers or lose track of them along the way. Before anyone takes a camper anywhere, notification must be given to the Cabin Counselor/s. Upon report of a missing camper the Camp Co-Directors will assemble the Crisis Team. The Assistant Head Counselors will be made aware of the situation and alert all of the Activity Directors to gather additional feedback. The Assistant Head Counselors will remain in the office, keep radios/walkie-talkie lines open, and keep written record of everyone’s field updates upon searching the grounds. Activity Directors will be advised to continue their activities until horn sounds even if this runs over the scheduled time to change periods. Crisis Team members and if needed additional staff will be assigned designated search areas. Campground Director and Facilities Director will also be contacted and asked to assist in searching the perimeter of the grounds. All members of the search team will have a radio with private channel and check in with the Camp Co-Directors at five-minute intervals reporting sites searched thus far. Search Areas: Area last seen Camper’s Cabin Shoreline Activity Area All Housing Units All Building areas/outdoor gathering areas Border area of camp If the camper is found an announcement BUSINESS AS USUAL will alert all members of the crisis team and other staff with radios that the situation is resolved. At this point in time the Camp Director and at least one member of the crisis team will meet with camper to discuss the matter. Debriefing meetings with crisis team and cabin counselors will then take place. If a camper left or ran away, parents of the camper will be contacted to discuss the situation and the camper guidelines to remain with their group supervised at all times. If a child is considered to be a high risk for running away again arrangements will be made to send them home early for their own safety. If after 30 minutes of the search by Crisis Team the camper has not been found the local authorities and camper’s parents will be notified. Crisis Team will make a judgment at that time with regard to general camp activities and announcements. *Camp Confidence* Answer the questions below to increase your Camp Adventure IQ: 1. Before any child goes anywhere notification must be given to whom? ______________________________________________________________ 2. Name four times during the day you should check/count your campers? ______________________________________________________________ 27 Missing Staff Member As previously discussed Camp Adventure operates a closed campus and requires all staff to remain on site at all times unless they are designated or cleared to run an errand by the Camp Office. Part-time staff may be arriving and departing based on their assigned schedule throughout the week. Any staff member leaving or arriving on campus must check in with the Camp Office to sign out or in so we can account for everyone in case of an emergency. Staff are also reminded to please inform your immediate supervisor if you are leaving your assigned program area for any reason. Please also remember that for safety reasons no staff member may ever go into the water, either by boat or swimming, at any time unless in the designated swim area by the dock under waterfront staff supervision during a scheduled swim activity. No staff member should ever be on the beach or at the Gazebo after dark unless specific group arrangements have been made with the Camp Co-Directors. If a staff person is indeed missing any camper or staff member should immediately report their concerns to the Camp Office. The Camp Co-Directors will designate a search of campus and convene the Crisis Response Team. If the person has not been located within 60 minutes, the authorities will be notified and Crisis Response Team will designate next steps in conjunction with the Camp Co-Directors. Procedure for Reporting Suspected Abuse or Exploitation Step 1 When there is a report or suspicion of child abuse, the staff to whom it’s been reported will immediately inform the Camp Directors. The Camp Directors will immediately attempt to confirm the facts and conditions of the camper. Note: Every staff member has an absolute duty to report any suspicion. The child protective agency will determine the accuracy of the report. Step 2 All Camp Adventure staff are to be sensitive to the need for confidentiality in the handling of information in this area and understanding that all matters pertaining to verified or suspected abuse be discussed only with the Camp Directors. Step 3 In the event the verified reported incident or suspicion involves an employee or volunteer Camp Adventure staff person, the Camp Adventure Director will, without exception, suspend the person from all activities and require them to leave camp. Step 4 In the event the reported incident involves a Camp Adventure volunteer, participant, or any individual in a Camp Adventure program area, an incident report will be filled out and sent within 24 hours. Record the name of the child protective services worker to whom the report is made, as well as the date and time the report was made. Record as much detail as known. Step 5 If a Camp Adventure volunteer or staff member is involved in a reported suspicion of abuse during non-camp activities, it will be considered as work related and all pertaining policies and procedures will be followed. Step 6 Reinstatement of a staff person will not occur until after all allegations have been cleared to the satisfaction of American Cancer Society Executive Vice President and the investigating agency. HOW TO HANDLE DISCLOSURE FROM CHILDREN WHO HAVE BEEN SEXUALLY ABUSED 28 DISCLOSURES VS. INTERVIEWS Taking a disclosure from a child is very different from interviewing a child The only person who should interview a child is a member of law enforcement or Child Protective Services A disclosure comes voluntarily by the child. It can be spontaneous or can be planned by the child who has chosen the person to receive the disclosure Unlike the interview, there is very little information needed to make a report while still being supportive to the child A disclosure is given to you. An interview is information you elicit. THINGS TO REMEMBER ABOUT CHILDREN’S DISCLOSURES This is a huge secret. It has taken on a life of it’s own. The child is feeling the secret’s power. The child may have developed symptoms around keeping the secret The child needs support, not pity If the child has chosen you to tell, there is already a level of trust established TO DO Be informal and natural, under react if anything. Control the natural response to be shocked. The child will sense if you are embarrassed or uncomfortable. That could be a clear message that he/she should feel embarrassed or ashamed. Reinforce the messages of no blame and “you are believed” Recognize the child’s courage and support him/her for having told you: “I’m really glad you told me.” Treat the child as normal; he/she already feels different AT ALL times when dealing with children, the child needs a safe place and a safe person to talk to. Create an accepting, supportive environment for the child, one in which he/she can feel free to discuss any concerns or questions. Ask only the questions needed to make a report. (who, what, where). Then follow the district or agency guidelines for reporting. Give information as appropriate. Identify available resources TO AVOID Be careful of boundaries- no hugging or touching unless the child asks for it. He/she has already been abused by someone who did not respect boundaries Don’t make promises you may not be able to keep, e.g., “I’ll take care of everything” or “Everything will be okay.” Statements that make the child feel sorry for having told, e.g., “Now that wasn’t so bad” or “Mommy/Daddy is sick” or “You poor thing.” Use language that is appropriate for the age, sex and intelligence of the child. Use their own language for body parts after you determine what it is. Don’t ask leading questions. Say, “Where did he touch you?” rather than “Did he touch your breast?” Be careful not to communicate disgust, rage or helplessness. Do not ask questions that you do not need to know. The child may have to tell what happened in detail several times. You can lessen the trauma by limiting the number of times he/she tells the story. It is important not to pass on a sense of crisis to the child. It may cause him/her to panic and withdraw. TAKING CARE OF YOU Recognize that there can be an intense feeling of responsibility- “I’ve got to get this right.” Become well informed about the subject of child sexual assault. This tends to lower anxiety levels. Recognize that much energy is needed to stay with that child during disclosures, to stay focused and alert with your own emotions masked. Explore your own feelings and biases about sexual abuse. Your own attitudes can affect how you react. Provide yourself with an outlet. Have a support system in place so you can talk about your feeling 29 OM.11 Emergency Communications: During times of emergency, whatever the type, communication is essential. To facilitate communication between staff walkie-talkie radios are available throughout campus. Each crisis team member and program area will have a radio as well as one that remains at all times in the infirmary and the camp office. The following persons have a radio on their person at all times: Camp Co-Directors Medical Director Assistant Medical Director Head Counselors Activity Directors (Team) Food Service Director Facilities Manager Camp Quinipet Director If an emergency arises you should immediately contact a Camp Co-Director and camp office via walkie-talkie radio. Go to a program area or to any of the above persons to use their radio. Confirm your location, need of immediate assistance, and nature of situation. If possible switch to private line before discussing the emergency on radio. If you are not in a program area and do not have access to a radio, report to the camp office or infirmary, whichever is closer. If it is a MEDICAL emergency contact Medical Director and seek assistance from nearest medical staff member. Remember that at most times there should be a medical rep in every activity area. Always err on the side of caution in reporting possible emergency situations. Upon contact, the Camp Co-Director will determine if the situation merits an assembly of the Crisis Response Team. If outside resources such as police or fire departments must be contacted the office or health staff will call 9-1-1 and report the situation. If assembled the Crisis Response Team will be delegated specific tasks in managing the emergency. Please remember that within our team of staff at camp there are staff members who are EMTS, nurses, doctors, and CPR certified assigned to non-medical positions. Safety is the first priority at all times. For continuity and organization there will be staffing at both the camp office and infirmary while emergencies are responded to. Remember to remain calm and do not alarm campers. The following emergency situations, and others, may result in parent contact: Individual camper accident, illness, or injury Individual camper incident – behavioral or emotional Natural disaster, fire, loss of water or utility failure Severe homesickness Missing Camper Infectious illness at camp In the event of an emergency, if parents need to be contacted the initial call will be made by the Camp Co-Director or Head Counselors who in turn will ask Medical Staff to then speak to the parents if the situation is related to any health issue. In cases of severe homesickness counselors should keep the Head Counselors and/or Director informed of the situation so that parents can be prepared prior to a camper’s calling home. In the event of an emergency, if the MEDIA arrives the Camp Office and Camp Director must be immediately notified. As private property, the MEDIA should not be permitted to walk or drive through the grounds. MoRE’s Public Relations Manager will be contacted for further guidance. Under no circumstances should volunteers or campers be meeting with the media or responding to inquiries. Even harmless comments can be taken out of context and create more confusion. Especially in the case of an EMERGENCY, it is important that all information come from one source coordinated by the MoRE, Inc. If you are cornered, the best response is “I HAVE NO COMMENT” or “You need to go to the Camp Office for more information.” Just be a broken record in repeating the statement. If possible a staff member should remain with the MEDIA until the Camp Director arrives on the scene. Campers should be taken to safe place, away from cameras and reporters 30 GENERAL DISASTER AND EVACUATION PLAN If camp evacuation is necessary due to weather, safety, or a public health crisis the siren will sound directing all campers and volunteers to the dining hall immediately. The emergency siren will sound. All campers and all staff will report quietly and calmly to the Dining Hall. Crisis Team members will assemble on the porch adjacent to the Dining hall. Campers should sit at their assigned tables with respective counselors. Counselors should do a head count. Program staff should cluster by group. Program directors will conduct a head count. Head Counselors will confirm cabin and camper attendance. Camp MC will confirm attendance of Program Staff and Floating Staff. Camp Co-Directors will confirm Medical Staff, Office Staff, and all final counts. After Assembly and roll call, everyone will be given further instructions as per direction of the Crisis Team. Emphasis for everyone is placed on moving swiftly and quietly to assembly area. Under no circumstance should individuals attempt to return to their housing units or visit other buildings en route. If needed evacuation can be coordinated through Sunrise Coach Company in Greenport at (631) 477-1200. Camp Co-Directors will consult with Campground/Quinipet Director to make arrangements for shelter at Shelter Island School District or another designated shelter site identified by the authorities. Camp office will remain in communication with local public health officials as related to the emergency. Depending on the evacuation window, the Co-Director with consultation of Crisis Team members will determine if there is enough time for retrieval of only essential personal belongings of toiletries and bedding. Staff will assume following responsibilities: Medical Staff will coordinate packing of camper and staff health files, log, first aid supplies, crash kit and medications in a locked box. Food Service Staff will gather non-perishable food supplies and bottled water. Activity Directors and Leadership Staff will assume delegated tasks such as assisting the counselors, assisting with moving packed supplies, clearing activity areas and locking activity supplies in our storage shed. Facilities and Operations staff will assist with securing the grounds and assisting with repairs related to the safe condition and transport of campers and staff. Assistant Director and/or members of Leadership Committee will contact parents to inform them of the situation and evacuation plan. Office Staff will coordinate the packing of camper and staff files and essential office documents. *Camp Confidence* Answer the questions below to increase your Camp Adventure IQ: 1. Who will contact the parents/families of campers in case of a disaster / evacuation? ______________________________________________________________ 2. Where do you go in case of a general disaster? ______________________________________________________________ 31 WEATHER CONDITIONS/LIGHTNING RISK RAIN A rainy day schedule has been developed to modify activities and locations as need be during rainy days. In the event of summer showers that are brief and intermittent, we will maintain the traditional schedule. Heavy and steady rain will shift us immediately to the Rainy Day Schedule. While announcements will be made traditionally during meal times---any necessary changes throughout the day will be announced through radio communication with Head Counselors and Program Directors and only if necessary, a brief meeting at Dining Hall upon Siren sound, as in other drills. Campers and volunteers are urged to bring rain clothes and spare shoes to camp. In the event that a child has neither, speak to camp office staff and efforts will be made to secure additional supplies. Keep in mind that the ground can become muddy and slippery when wet so all staff and campers should use extra precaution walking on the grounds and avoid running. Muddy puddles are plentiful when it rains and a welcome diversion for children, but they should not become an event itself. Care should be taken to keep campers in dry clothes and shoes as much as possible, even on the rainiest of days. THUNDERSTORMS In the event of sudden and unexpected thunderstorms, the priority is on finding immediate shelter in the closed building that is closest to you. The best sources of Shelter are Dining Hall, Rec. Hall, Nature Center, Infirmary, Houses, Willards, and other Cabins. In this instance, we may not ask everyone to gather first in one place because the priority needs to be getting out of open spaces as quickly as possible and discarding anything metal, including an umbrella. Activities will be suspended and leadership staff will provide updates to schedule as soon as possible. Emergency communications will take place with all Program Directors, Medical Team, and Head Counselors to be sure everyone is informed of thunderstorm alert and change in activities. Again, the emphasis is on finding the NEAREST SHELTER, NOT RETURNING TO CABIN. For cabin groups traveling to activities it may be nearest for them to report to Dining Hall or Rec Hall. For groups at waterfront, they should immediately report to Infirmary. For groups in Nature, they should remain at Nature Center. If they are outside or near gazebo they should quickly report to nearest shelter, including possibly Asbury Staff house. LIGHTNING RISK Camp Quinipet inspects all buildings on a routine basis to assess their vulnerability or susceptibility to lightning. Periodic checks are made to determine any recent incidents. Camp Adventure will review any incidents with staff from Camp Quinipet during the year. Staff training will include review of safety procedures for weather related emergencies, including lightning storms. For an unforeseen storm campers and staff should report to nearest shelter immediately. In the event of severe storms all regularly scheduled activities will be suspended. If storms have not begun, but are predicted, staff will be provided with updates to schedule and reminders for basic safety. The following lightening safety tips are provided to all staff and should be reviewed by counselors with campers: In the event of thunder OR lightning, all swimming and boating activities will end immediately and everyone will exit the water and seek shelter at Infirmary Do Not attempt to run to your own housing unit to close windows or retrieve personal belongings. Stay away from tall poles or power lines. Avoid and leave hill tops Avoid standing near or touching cars, wire fences, pipes, or other metals Do Not climb trees or gather near trees. This is the most dangerous place to be in a lightning storm. The closer to the ground you are the safer. If it’s not possible to immediately find shelter lying flat on the ground is a safer alternative. Do Not carry an umbrella or other metal objects during a lightning storm- immediately discard as proceeding to shelter. Staff needs to keep close count of all campers while proceeding to shelter. If someone is missing first gather information from other campers and send one staff member to locate camper and inform the Camp Director, Head Counselors, and office of the situation. Traveling as a group it is safer to stay several yards apart, rather than huddled closely together All waterfront areas and playing fields will be evacuated if thunder and/or lightning is observed. If storm is underway, seek shelter immediately. 32 HURRICANES AND OTHER NATURAL DISASTERS Standard operating procedures as in other emergencies is to respond to the SIREN and report to the Dining Hall as quickly as possible without side stops along the way. More definitive plans related to evacuation procedures and parent notification will be covered in greater detail at the time. Individuals with radios or other devices reporting pertinent information should make arrangements to lend this equipment to camp office to monitor information. The sharing of updates will be coordinated through the Camp Co-Directors in consultation with members of the Camp Crisis Team. The grapevine can be damaging and counter-productive during periods of real crises. For this reason, we gather as a large group to share one uniform update and answer questions directly. It is NOT HELPFUL listening to constant weather updates with camper groups and speculating on what may or may not happen. It is equally unhelpful for staff to gather as a group and talk amongst themselves about the situation and speculate next steps. Please refrain also from using personal cell phone to contact family members for more information while you are assigned to campers. Remember your chief focus, even in periods of uncertainty or crisis, is to remain involved in supervising and engaging the campers in small group activities or games, and maintaining a positive, calm, and focused demeanor. OM.12 Campers in Public Areas: Our camp is a closed campus. They should never in public areas. At no time should any volunteer take any camper off grounds. In the unlikely event that this is needed it must be done with approval and designated plan with Camp Co-Directors, who will follow ACA guidelines to protect the campers. OM.13 Camper Security: Camp Adventure obtains permission to release information from the parents/guardian of campers. Parents/guardians provide us with the proper information as to whom the camper should be released to upon departure from camp. In the event that a camper who is scheduled to be at camp does not arrive that parent/guardian will be contacted to make them aware. Emergency numbers provided by the parent/guardian will be used if the staff member is unable to contact them immediately. HEALTH AND WELLNESS Medical Overview & Procedures CAMP ADVENTURE CAMPER ELIGIBILITY POLICY A committee of American Cancer Society volunteers and health professionals began planning Camp Adventure in 1988. The primary goals for Camp Adventure are: 1. To provide a normal camping experience for the child with cancer 2. To provide an opportunity for siblings to share that experience with patients 3. To provide respite for the parents of the cancer patients and siblings Camp Adventure is open to children with cancer and their siblings ages 6 to 18, from Long Island and the New York Metro area. Applications will also be considered for out of state families if a comparable program is not available in their area. All childhood cancer patients and siblings will be considered, regardless of their treatment status. Priority will be given to those families wherein there is a new diagnosis or recurrence, for families facing compounded physical or emotional health complications and to those children that have not yet had an opportunity to attend Camp Adventure. In addition, we have the following medical eligibility policies: 1. Only oral chemotherapy will be administered at camp 2. No TPN (Total Parenteral Nutrition) 3. Patients with leukemia must be on maintenance therapy 33 As a program designed to be a shared experience Camp Adventure is not generally promoted as a camp for siblings alone, but exceptions are made to meet the special needs of families. In order to continue to grow as a program and continue to meet the needs of families coping with cancer the following guidelines have been established: 1. When a past camper passes away sibling applications will be considered 2. When a child with cancer is too young or too ill to attend Camp Adventure, sibling applications will be considered 3. When a child with cancer is too old to attend Camp Adventure, sibling applications will be considered Families interested in sending their child(ren) to Camp adventure should fill out the tear off portion of the brochure and send it too the American Cancer Society. As soon as application packets become available they will then be mailed to families. Camper applications must be reviewed and completed by both the camper’s parent and physician. Incomplete applications will delay the review process and may result in a child missing the opportunity to attend Camp Adventure. Any questions on Camp Adventure should be directed to the American Cancer Society at 1-800-ACS-2345. Healthcare Personnel HW.1 Health Care Provider: Camp Adventure has at least one licensed physician or registered nurse on site daily. We are very fortunate to have a dedicated medical team serving our campers. HW.2 First Aid and Emergency Care Personnel: We have several staff with training in the appropriate level of first aid and CPR on duty at all times in camp. We are also offering two CPR classes this season. HW.3 Away from Quinipet Campgrounds: We operate a CLOSED CAMPUS. Volunteers and campers are not permitted to leave the grounds without prior authorization from Co-Directors. In the event that approval is granted to be away from the main camp, staff members must be oriented to provide routine health care for any campers and to handle emergencies. HW.4 Staff Training: All volunteers are trained in roles and responsibilities regarding healthcare, during our training retreat weekend. Health Screening and Assessments HW.5 Camper Health History: Camp Adventure gathers health history information from parents/guardians that includes current health conditions, past medical treatment, immunizations, and allergies prior to camper arrival. HW.6 Health Exam: All campers and staff have a health exam conducted within one year. This is submitted before acceptance to camp. HW.7 Health Screening for Resident Camps: Our medical team conducts health reviews and screening for incoming campers. HW.8 Health Information Review and Screening: At registration during camper pick up, parents meet with a member of our medical team to inspect any changes or new physician orders and collect any medications to be dispensed. HW.9 34 Permission to Treat: Parents of campers must sign a permission form for camp to provide routine health care, administer prescribed medications, and seek emergency medical treatment. Healthcare Practices HW.10 Parent Notification: Parents/guardians must know when they will be notified of illness/injury of their camper. In this event, the Co-Directors, Medical Director or Assistant Medical Director will be the initial personnel to notify the parents. Counselors and other volunteers with relationships with parents are welcome and encouraged to be present during notification, but asked not to directly contact parents until official notification takes place. HW.11 HealthCare Policies: Our Medical Team is available 24 hours a day for emergencies. The infirmary will be closed during meals and in the evening at 11pm for routine matters. Camper medications will be given at scheduled times, distributed during meals wherever possible. Mediport and Broviac care will be given on schedule as needed. Only oral chemotherapy will be administered at camp. Patients with leukemia must be on maintenance therapy. The Medical Team will not facilitate TPN (Total Parenteral Nutrition). Our Medical Team is always available by radio and will be assigned to positions in activity areas for easy access. The Medical Team on-site at Camp Adventure have 24 hour access to the on-call Pediatric Oncologist for patients at Stony Brook University Hospital should any campers require specialized emergency care. We also have a relationship with Greenport Hospital for general emergencies. HW.12 Treatment Procedures: Ultimately the medical care of each child is the responsibility of the Medical Team and any concerns or questions related to a child’s medical condition, medications, and physical health should be directed immediately to the Medical Team. Camp Adventure’s Medical Team includes licensed physicians, oncologists, pediatricians, nurse practitioners, registered nurses and EMTs. All of our medical personnel will treat within the limits of their professional training and scope of practice. The Medical Team has access to the child’s own physician in the event of medical emergencies. All complaints, even the most common childhood ailment of a stomachache, are taken seriously and should be brought to the attention of the Medical Team as they occur. In addition, volunteers should monitor the eating habits of campers to insure adequate nutrition and hydration. The Food Service Staff always have back-up foods available in an effort to please even the most finicky camper. If a child is not eating or eating very little, this information must be shared with the Medical Team. HW.13 Inform Staff of Special Needs: Each cabin will be assigned a designated nurse. Cabin Counselors and Head Counselors are to have an integrated care conference with the designated nurse the day or morning before campers arrive. This conference should address the medical and emotional needs of the children in the cabin and a plan of action on how these needs will be met will be established with the team. In addition, Cabin Counselors will receive confidential information about their campers and any special needs prior to camp. This may include information on diet, allergies, medication, rest requirements, and activity restrictions; recognition and care of potential medical problems such as choking, seizures, and hypoglycemia; care and handling of campers with wheelchairs, prosthetic and orthopedic devices; and care of individual campers with any other specialized needs or limitations. HW.14 Special Medical Needs: Camp Adventure has approximately one registered nurse per 30 children and at least one medical doctor (Medical Director) on site with access to specialized pediatric oncology care at Stony Brook 35 Hospital and general emergent care at Greenport Hospital 24/7. Our full Medical Team is comprehensive and integrated; it includes pediatricians, licensed physicians, nurse practitioners, registered nurses and EMT’s. In addition to our full-time medical personnel, we have an emotional health team staffed with licensed social workers, mental health counselors, clinical psychologists and crisis intervention specialists. Our emotional health team meets with our campers through specialized activities, and is integrated with the Medical Team. Our talented team also includes New York City Police Officers, Long Island Fire Fighters, staff certified in CPR and First Aid, and staff with disaster response specialty training from the Office of Mental Health and with NYC Medical Reserve Corps/Office of Disaster Management. Our medical and leadership committee meet throughout the year to evaluate the camps ability to safely serve our campers and ensure that we are have the appropriate resources to do so. At Camp Adventure the expectation is that we treat children, not their cancer. Siblings and patients are not overtly separated or segregated. Medication and treatment administered at camp is meant to be harmoniously part of the program. We avoid creating lines at the infirmary that seem “clinical” by providing medication at meals whenever possible. Healthcare Center and Equipment *The Quinipet Retreat Center maintains these standards. *HW.15 Health Care Center: The infirmary at Quinipet is beautiful, it is air conditioned with bathroom facility and a space to rest. There is a comfortable medical care room for privacy and office space to organize records and provide consultation. HW.16 Healthcare Equipment, Supplies, and Emergency Assistance: There will always be emergency equipment and supplies located in the infirmary. The Medical Team has additional responsibilities regarding first aid supplies and equipment. Supplies (including but not limited to: ample bandages, first aid kits, tissue, thermometers, insect bite kits, over-the-counter medications, ointments, lotions, etc.) are inventoried before and after Camp; the Medical Team is authorized to make any purchases deemed necessary and stock in an organized and accessible manner. In addition, each cabin counselor and program area will have access to universal precaution kits. EMTs and other “floating” medical personnel will have basic first aid equipment on their person. In case of dire emergency, camp attendee may call 911 to summon paramedics who will then determine which medical facility to transport the ill/injured individual(s). The attendee should then immediately contact Camp Co-Directors. Other important numbers near Camp Quinipet are listed on page one of the manual. Insurance/accident forms are to be kept in the Camp Office and in the infirmary. In all other cases, either the Medical Director or the Crisis Team will make the determination as to course of emergency action if necessary. In the event of an earthquake, fire, disease, outbreak of riots, war, severe inclement weather (including tornado, hurricane, etc.), flood, or other catastrophe, all parents or guardians should contact the Camp Quinipet Office on Shelter Island: 631.749.0430 for specific information on picking up their children if necessary. No campers/staff members will be allowed to leave camp prematurely without the consent of the Camp Co-Directors or Medical Team. 36 Standard Operating Procedures for Camp Personnel For Universal Precautions 1. All camp personnel should have access to a first aid kit containing disposable gloves, plastic bags, gauze, disposable towels, towelettes, and band-aids. These kits are available in every program, meeting, and living area. 2. If an accident involving a blood spill occurs, encourage the person to tend to his/her own injury. For example, if a camper has a bloody nose, hand him/her a tissue or gauze pad and then accompany them to the infirmary. If this is not possible, follow these clean-up procedures for your own safety: a. b. c. d. e. f. Always wear disposable gloves and use disposable gauze pads Any blood-stained first–aid materials should be placed in a sealed plastic bag Clean all soiled surfaces immediately Discard all disposable cleaning materials in sealed plastic bag Clean hands with towelette and wash thoroughly with soap and water immediately Dispose of plastic bags with soiled materials in the infirmary in the specially marked BIOHAZARD WASTE garbage can 3. Apply sanitary absorbent agent for larger soiled areas. Keep campers away from area of blood/body fluid spill until area is cleaned and disinfected. Follow standard operating procedures listed above. IF YOU HAVE ANY QUESTIONS ABOUT THESE PROCEDURES AND/OR THE RISKS ASSOCIATED WITH BLOOD/BODY FLUID SPILLS PLEASE SPEAK TO THE HEALTH CENTER STAFF AT ANY TIME DURING THE WEEK. SAFETY IS TOP PRIORITY. *HW.17 Availability of an AED: The camp has access to an AED and had adequately trained personnel. Automatic External Defibrillator (A.E.D.) and Collaborative Agreement to Provide Service: Public Access Defibrillators are now very common in most public places in order to insure early response to cardiac arrest. Quinipet and Camp Adventure will maintain a program to allow the use of a Public Access Defibrillator (P.A.D.) through trained personnel on-site. The use of the defibrillator will be ONLY by those with approved training course and will be stored in the infirmary located in Otterbein House on the east end of the property near swimming. All necessary information, a one-way pocket mask, quick reference cards, a razor, extra battery, gloves, towel, quality improvement report (must be sent to address on form within 5 days) child and adult pads will all be stored with-in the cabinet in the infirmary. *The A.E.D. may be used only by trained operators who are typically EMT’s or ARC Trained Users *The A.E.D. will not be removed for any reason other than service and official use The trained AED users will be announced and posted at the infirmary. It is anticipated that all medical staff will be trained in AED use. Standards for use and identify the need for defibrillation: 1. Contact the Medical Staff on duty by radioing though supervisory staff or going to the infirmary to get the medical staff. The medical personal on duty will either be trained or know where the nearest trained personal is on the property. EMS (911) must be called before medical staff leaves the infirmary on the way to the site of the incident. 37 2. Only medical staff on-duty will remove the unit and bring the unit to the site of the incident and perform service or will have instructed the trained personal to meet at the site of the incident. 3. Both the trained AED personnel and the medical staff person will remain at the site of the incident to perform CPR, First Aid and defibrillation as needed/necessary determined by their training. Critical information will be gathered at that point for transfer of victim to EMS. Items such as: Age and Sex of Patient Time of Cardiac Arrest Time before CPR and AED was administered Number of Shocks delivered by portable unit. 4. EMS will be brought to the site on the incident on the property, as they would be with any other accident or injury case. The ambulance will be met by staff at the entrance to the property in order to avoid wasted time in locating the site of the accident on the property. The staff meeting the ambulance will also be responsible for gathering health form and information on the patient from the infirmary. 5. Camp Co-Directors will be notified as soon as possible to insure quality and proper execution of the incident and informing the parent of legal guardian/medical contact for the patient. 6. The AED Unit will be returned to the set location and proper service will be provided including battery replacement and response kit replenishment. Quality Improvement Report will be completed and sent to address on the form with-in five business days by the Camp Co-Directors. HW.18 Supervision in Healthcare Center: At no time will a child or untrained staff be allowed in the infirmary without the supervision of a Medical Team member. When not in use the infirmary will be locked. HW.19 Medication Storage and Administration: At Camp Adventure all medications, over the counter drugs, vitamins and supplements must be stored in the infirmary under lock. Prescription drugs will only be dispensed only under directions of physician. Nonprescription drugs will only be dispensed only under written health care procedures from physician or signed instruction of parent/guardian. Volunteers that take any medication/supplements will bring the medicine in the original bottles and check in with the infirmary at registration. They are not permitted in your bunk, as a safety precaution. You will have access to your medicine as needed and always at meal times, as monitored by the Medical Team. Record keeping and Health Records HW.20 Contact Information: Information gathered on campers and volunteers includes name, birth date/age, name/address/phone of adult responsible for each minor, phone of emergency contact, and name/phone of individual's physician along with medical clearance form. These forms are collected at the American Cancer Society Office, 75 Davids Drive, Hauppauge NY 11788, and kept on site during camp operation. The camper personal health information will only be accessed by authorized personnel (Medical Team, Crisis Team, Emotional Health and Cabin Counseling Team). The Health history forms must be completed or updated within the 12 months prior to camp attendance and will describe any current health conditions requiring medication, treatment, or special restrictions or considerations while at Camp. May also include a record of past medical treatment, record of immunizations (including the date of the last tetanus shot) and a record of allergies. If the individual is a minor, a parent or guardian must sign this form. Should also include the name and telephone number of the individual’s physician or health care facility. 38 HW.21 Record keeping: Camp Adventure keeps a health log and reports of all incidents requiring professional medical treatment. This is updated and maintained by our Medical Team with assistance from Medical Office Manager. The following record keeping system in which the following information is permanently recorded: Date, time, and name of person injured or ill; General description of injury or illness; Description of treatment (if administered), including any treatment administered away from the healthcare facility; Administration of all medications; and Initials of person evaluating and treating Reports of all incidents resulting in injury requiring professional medical treatment HW.22 Record Maintenance: All forms and records will be kept at least for the period of statutory limits. (as per ACA) While state laws vary, minors usually have up to two (2) years after they reach the age of majority to instigate litigation on their own behalf. Records of staff persons who have had exposure to bloodborne pathogens are required by OSHA to be maintained for the period of employment plus thirty (30) years. Other staff health records are to be maintained for thirty (30) years, according to OSHA. Staff Health Information HW.23 Staff Health History: See HW.20 HW.24 Health Screening for Resident Camp Staff: Health records for volunteer staff are screened by our designated Medical Team prior to camp operations, as conducted for campers. HW.25: Staff Members: Camp Adventure requires volunteer staff to be a minimum of 18 years old. PHYSICAL AND MEDICAL ISSUES The physical safety and welfare of children is everyone’s responsibility and priority at camp. Common sense dictates practicing universal rules of safety, from avoiding potentially dangerous situations (walking near archery range) to focusing on prevention (wearing sunscreen and bug repellant). The Medical Staff are best able to provide volunteers with additional; information on their physical needs and limits of children at camp. In the event of specific conditions, such as seizure disorder or asthma, Medical Staff are asked to provide more detailed information to the cabin counselors to better support them in caring for the child throughout the week. All counselors will be provided with information related to the medical needs of children within their cabin, including their medication schedule and specific limitations. The Medical Team will distribute all meds on a regular schedule, bringing meds to meal times to minimize campers missing activities. For other med times, it is important that campers are brought to the Infirmary as scheduled. In addition, at all times EXCEPT FOR MEALTIMES, there are always medical staff available in the Infirmary and at camp events to respond to injuries and complaints. At meal times Medical Staff are available in the Dining Hall, though primarily distributing meds. Ultimately the medical care of each child is the responsibility of the Medical Team and any concerns or questions related to a child’s medical condition, medications, and physical health should be directed immediately to the Medical Team. Camp Adventure’s Medical Team includes pediatricians, pediatric nurses, nurse practioners, and EMTs, all of whom also have access to the child’s own physician in the event of medical emergencies. All complaints, even the most common childhood ailment of a stomachache, are taken seriously and should be brought to the attention of the Medical Team as they occur. In addition, volunteers should monitor the eating habits of campers to insure adequate nutrition and hydration. The Food Service Staff always have back-up foods available in an effort to please even the most finicky camper. If a child is not eating or eating very little, this information must be shared with the Medical Team. 39 The camp environment is new to many children and volunteers and as such it is important first to become familiar with the grounds, the buildings, and identifying potential hazards. Upon camper arrival, volunteers are asked to assist in orienting campers to the grounds and reviewing the safety issues and procedures that are in place to protect them at all times. Considerable attention should be placed on those areas that are most risky, such as the waterfront and the woods. The supervision of campers at all times, including trips to the bathroom greatly reduces the risk of accidents and incidents. Volunteers should also observe physical difficulties a camper may experience while walking on the grounds. The terrain and hills may be especially difficult for a child with a weakened leg or even for a child struggling with fatigue related to their treatment. Golf carts are available to assist in transporting campers with physical limitations throughout the campground. Campers on medication for cancer treatment may experience additional side effects, from nausea and mouth sores to hypersensitivity to the sun and general weakness. Physicians and parents are required to sign off on all camp activities, identifying those that may be too strenuous for a camper. All activity areas are prepared to offer modified activities for those children that are limited to due to their physical condition. Sometimes all though there may not be a restriction imposed by a physician; a camper may be reluctant to participate in activities. Surviving a sheltered world where the focus often is on what the child CANNOT do, it is sometimes difficult for a child to accept that they CAN do quite a bit even as they recover from treatment. It’s a gentle balance we create to challenge campers to experience new activities and be a kid again while also allowing them to determine their own pace and readiness to join in activities. GENERAL HEALTH In order to fully enjoy their experience, campers require adequate nutrition. Counselors are in the position of observing the food and water intake of campers. If a child is refusing to eat or eating very little please share this information with the medical staff as well as the Head Counselors. If there are special foods that the child prefers, it may be possible to provide some alternatives to a meal. Depending on the heat, humidity, and extent of physical activity, children and staff will require water throughout the day to stay hydrated. Water stations will be available throughout the campus. In addition, each child will be provided with a water bottle that can be refilled at meal times and carried throughout the day. Be sure everyone is drinking plenty of water and report symptoms of lethargy, nausea, or dizziness immediately to the medical staff. Campers and staff also must have adequate sleep and rest to reenergize for the next days activities. Campers are sent back to their cabin at varying times according to their age. Lights out for each group is a strategy to insure that everyone gets enough sleep. This is also true for staff who may prefer to stay up quite late talking to other staff. It is expected that everyone, campers and staff, will follow the lights out rules. If there is a disturbance in the middle of the night and you require assistance, please report to the Camp Co-Directors, housed in the cabin immediately next to Dining Hall. Some of our campers are susceptible to infections, so any time a camper is injured, even scrapped knees, please bring them to the Infirmary so that the nurse and doctor can take a look at them. The Infirmary is accustomed to daily visits for stomachaches, headaches, and various other complaints. Common complaints may be more serious for children undergoing treatment for cancer. Staff are asked to report all injuries or complaints to Medical Staff. Please remember to instruct your campers to wear shoes at all times to avoid splinters and other injuries. Keeping that in mind, please note the example you set and refrain from going barefoot unless in the water. Campers should also be directed to apply sunscreen and bug repellent daily and younger children may need assistance. Remember to give the children a gentle reminder to wash hands thoroughly after applying either. All staff and campers should also do daily tick checks following any outdoor activity or walks along the beach or on any nature trails. If a tick is found embedded do no remove, but immediately report to the Infirmary. If bites or rashes are observed campers should also report to the infirmary for an exam. 40 HR — HUMAN RESOURCES Staff Qualifications HR.1 Director Qualifications: As per the American Camping Association Standards the on-site director must have a bachelor's degree, at least two seasons of camp supervisory experience, have attended an average of 5 hours/year of professional development offerings, and be at least 25 years old. (If special needs camp, director must have 24 weeks experience with that special population.) Camp Adventure Co-Directors 2012 David A. Lewis Prior to Dave’s last two years serving as camp co-director, he volunteered at The American Cancer Society’s Camp Adventure for nine years and has served as Head Counselor, Cabin Counselor and participated in committees and leadership activities year-round. Dave’s knowledge and expertise as an active police officer, firefighter and emergency medical technician, has made him an essential part of our crisis team. He has a wide range of skills, talents and experience including; instructor for autistic children, chef, martial arts, fire safety instructor for schools, business owner, husband and father of three. David is also known as Super Dave. Many people believe that he really is Superman – and if you spend anytime with him you will believe it too!! In addition to co-director, Dave serves as co-founder for MoRE, Inc. Melissa A. Firmes, LMSW prior to Melissa’s last two years serving as camp co-director, she has been volunteering at The American Cancer Society’s Camp Adventure since 1996. She has served as Head Counselor for the past 12 years and has been a critical part of the leadership and crisis team. Melissa has served as a Children’s Oncology Camping Association Board Member and collaborates with special needs camps throughout the country. Melissa is a Licensed Master Social Worker and is the Assistant Vice President for a large community-based mental health program, where she specializes in crisis intervention and risk management. She is also member of the New York State Office of Mental Health’s Disaster Response Team. She has extensive experience working with children, including her work as a special education teacher and mentor. Melissa also teaches for the Master’s in Social Work program at Fordham University and the Social Work program at Molloy College. In addition to co-director, Melissa serves as co-founder of MoRE, Inc. HR.2 Special Needs Staff Requirements: As per the American Camping Association Standards in a special needs camp, like Camp Adventure, 25% of staff with supervisory responsibilities must have a bachelor's degree relevant to clientele served OR at least 16 weeks experience with population. Camp Adventure Volunteer Team 2014 Our amazing team of approximately 100, dedicated, full-time volunteers are not new to Camp Adventure. More than half of our volunteers were once campers themselves. They are oriented to the culture of our program and very sensitive to the special needs of our campers. Our supervisory team consists of 20 volunteers; with varying degrees of specialty including medical professionals, mental health professionals, lawyers, police officers, educational administrators, teachers, EMTs and crisis responders. Screening, Selection, and Employment HR.3 Hiring Policies: Camp Adventure volunteers must apply for staff positions each year. Our application is extensive and comprehensive to assess skill level and areas of interest to find the best fit. Co-Directors, office manager and our American Cancer Society Community Mission Manager review applications. New applicants are screened with an interview that often includes veteran volunteers. Each applicant must provide two references. Veteran volunteers must reapply for positions each season to assess new strengths and best fit. Supervisory positions may require additional interviews and/or attendance at committee meetings, prior to selection. Our policies are reviewed in our leadership committee on a yearly basis. 41 HR.4 Annual Staff Screening: All staff are vetted through the National Sex Offender Public Website and require a yearly criminal background check before they have responsibility for or access to campers on a yearly basis. Recruiting The process of recruiting a diverse and qualified all volunteer staff is year round. In partnership with our Communications Department, we advertise in print and radio forms. We also include volunteer recruitment flyers in all mailings to our children’s hospitals, offices of the American Cancer Society, and community agencies in the metro area. Targeted recruitment through our current volunteer leaders takes place at the college and university level as well. Camp Adventure is also connected to the Children’s Oncology Camping Association and as such refers email referrals from interested volunteer applicants. At American Cancer Society special events throughout the year, Camp Adventure volunteer information is also shared with current volunteers and donors. Our Community Relations Team continues to expand our efforts to target potential camp volunteers with extra efforts to reach diverse applicants. Application Upon request an informational letter and pre-application form are sent. Following return of the pre-application, additional information and an application is sent. For all volunteer staff positions (both part-time and full-time positions) the application is includes multiple components: personal information, references, skills inventory, essay, the health form, and criminal background form. For one or two day visiting volunteers, there is an abridged application and criminal background form. Visiting volunteers are not considered staff members and should not have independent responsibilities, but rather work closely with other camp staff members. Clear instructions are provided as a cover sheet to the application along with a description of the process of group interviews (for new applicants) and mandatory training prior to the camp program. Both returning and new volunteer applicants must complete all components of the application to be considered. The office staff thoroughly review each application-using checklist. Screening Following are steps in the screening process for staff applicants of Camp Adventure: 1. Verification of previous employment At least one check of previous work (or volunteer) history completed for all staff. For administrative staff, verification of previous employment or volunteer experience directly related to position sought. 1. Reference checks At least two personal references (unrelated) are required for all staff. References may be provided in writing or conducted by phone with Camp office staff. Related work and volunteer experience is also documented in the application and required for volunteer staff serving in administrative positions. 2. Verification of license/certification Copies of license/certification required for health care and waterfront personnel. Certifications in CPR, First-Aid, Disaster Response, etc. are maintained on file for all volunteer staff regardless of their assigned staff position 3. 4. 5. Criminal background checks Satisfactory background checks required for all returning and new volunteer staff, including specialists visiting for one day only. Criminal checks include social security checks Voluntary Disclosure Form is also embedded in the application. Driving record checks All transportation is provided by contracted commercial bus companies with comprehensive insurance coverage, training for drivers, and appropriate safety policies and procedures. Bus drivers who are required to have Commercial Drivers Licenses must comply with state mandatory drug testing programs. Personal interview All new volunteer applicants participate in a group interview consisting of both questions and a team-building challenge activity. Group interviews are conducted By Director, and/or volunteers. If geography or time constraints prohibit a group interview, an individual phone interview will be conducted by Camp Directors with notes shared with camp staff selection team. 42 MoRE, Inc. Harassment Policy MoRE Camp Adventure is committed to providing a work environment that is free of discrimination. Actions, words, jokes or comments based on an individual's sex, race, ethnicity, age, religion, sexual orientation or any other legally protected characteristic will not be tolerated. Humor that is hurtful or offensive, even if harm was not intended, will not be tolerated. RESPECT for everyone through both words and actions is an expectation. Sexual harassment is the unwarranted and unwanted action of an individual against another individual involving sexual overtones. The Society will not tolerate verbal or physical conduct by a volunteer, which harasses, disrupts or interferes with another's work performance or which creates an intimidating, offensive or hostile work environment. The American Cancer Society and Camp Adventure are opposed to sexual harassment in the work place and such harassment is against the law. Sexually harassing conduct in the work place or elsewhere, whether committed by supervisory or non-supervisory personnel or volunteers is prohibited. Such conduct may include, but is not limited to: Sexual/romantic teasing, flirtations, touching, advances, etc. 1. Verbal abuse of a sexual/romantic nature. 2. Graphic or suggestive comments about an individual's dress or body. 3. Sexually degrading words to describe an individual. 4. The display of sexually suggestive objects or pictures, including nude photographs. 5. Sexual signs, gestures or movements. It is important to note that sexually harassing conduct also includes: 1. Explicitly or implicitly making submission to the conduct, a term or condition of an individual's volunteer employment. 2. Using submission or rejection of the conduct as a basis for employment decisions. 3. The conduct substantially interferes with the individuals work performance or creates an intimidating, hostile or offensive work environment. 4. The activity causes embarrassment and discomfort among others. Any volunteer who believes that the actions or words of any volunteer or employee constitutes unwelcome harassment, has the responsibility to report this behavior, preferably in writing, as soon as possible to the Camp Directors and/or. All complaints of harassment will be investigated promptly in a confidential manner. In all cases, the volunteer/employee will be advised of the investigation's conclusions. Any volunteer/employee who is found, after the investigation, to have engaged in harassment of another will be subject to appropriate disciplinary action including discharge. MoRE, Inc. Anti-Discrimination Policy It is the policy of the MoRE Camp Adventure to not discriminate against anyone based on race, color, religion, sex, age, creed, status of marriage, sexual orientation, national origin or physical disability. The only exception herein is where specific age, sex or physical requirements are a bona fide occupational qualification. Assignments are based on ability to effectively perform job related tasks. MoRE Camp Adventure is committed to recruiting a diverse team of volunteers and employees with goals each year to increase representation of individuals under-represented within the volunteer/staff team. 43 Cabin Counselor Job Description You are the caretaker. The guardian. The “everything” to our children at camp. You will be the disciplinarian, the shoulder to cry on and the one that makes the children laugh when they can’t sleep at 1:00 in the morning. You will save the children from spiders, finagle a way to get the fussy kid to eat and carry a lot of stuff all the time (stuff that’s not yours and likely damp or wet). You my friend are THE COUNSELOR ! Boys 1 – 3 Report to: Lisa Cazzola Girls 1 – 3 Report to: Ada Yeung Boys 4 – 6 Report to: Gerritt Jones-Rooy Girls 4 – 6 Report to: Brittany Abrams, MSW Intern Check off that you have done the following: BEFORE CAMP You will meet with your Head Counselor Team at training weekend and they will review all of this with you. Your HC (Head Counselor) will be your main contact. If you have any questions or concerns prior to camp they will be happy to help. You will also have an Assistant HC that will be available to you. You will gain access to information regarding your campers prior to camp. You will be responsible for contacting all of the camper families and introducing yourself before the week of camp. The goal of this call is to help your campers feel more comfortable and ease concerns of parents. You will make efforts to connect with your Co-Counselor by way of phone, text, social networking and the like before camp. You will meet your “Co” at training weekend. It’s likely that they will be a very cool person and the two of you will turbo-bond and you will become lifelong friends. There is the other possibility that you will not be compatible. Before you decide to complain about your personality conflicts with your “Co” to your HC (Head Counselor), remember – It’s about the kids. It’s only one week. Try, try, try to get along. Safety issues however should never be disregarded. FIRST DAY OF CAMP You will arrive to Camp Adventure on Friday afternoon, August 10th 2012 to set up your bunk unless otherwise specified. Decorate the cabin. Make name labels for each bed. Make the cabin cheerful, warm and inviting. Do not use electric lights and only use study camp approved extension cords or your devices. Your cabin will be assigned a nurse from the medical team. You and your “Co” will meet with the nurse for a Comprehensive Cabin Conference before your campers arrive, possibly Friday night or Saturday morning before camper arrival. This meeting is essential because you will review your campers’ special needs and make plans with the medical team on how you will handle concerns. This should be a priority. Create a cabin sign prior to camper arrival. You will need to be present at the Rec Hall when the bus arrives. Meet and greet all of your campers as they arrive on the bus. You will coordinate with your “Co” on how you will handle this. You will be responsible that all campers are accounted for in your cabin. Ensure they have their t-shirts, water bottles and camper goodie bags. Label everything. Label. Label. Label. You will see luggage coming off of the bus. The camper luggage will arrive shortly. You are not responsible for bringing it to your cabin, but do check early on to ensure you have everything. Often stuff gets left behind and forgotten and then we have a camper without a blanket at midnight. Don’t stay up all night. Just don’t. It’s been tried before and it’s painful later. The kids need sleep – and so do you. Lights out everybody. It’s a LONG DAY tomorrow. ROUTINE THE WEEK OF CAMP Create a method to count your campers. Do a camper count as often as possible. You and your “Co” are responsible for their whereabouts at all times. Make sure you know what to do if a camper is missing. Put sunscreen on everybody everyday. Make sure everybody takes a shower everyday. 44 You will attend Counselor Meetings a few times during the week. They will be listed on your schedule. Be sure that you take note of when they are taking place. Behavior problems should be addressed immediately. Tell your HC as soon as you notice any concerns. Camp Spirit is an activity you will rotate through on a regular basis. This activity is run by staff who can help you with behavior and discipline issues and or reward your campers for being terrific. Alert the staff at Camp Spirit before you are scheduled to attend and they will be able to help you make a plan of action. Always include your HC, especially with behavioral issues. Sticker Board. Each cabin will earn stickers for doing great things, like cleaning their bunk, acting generous and just plain being kind. Stickers will be awarded at Camp Spirit, so be sure to tell them about how you’ve caught your kids being good. You can also say… that they haven’t earned any stickers and work with them in Camp Spirit to make a plan to earn them before the next session. Sticker board scores will be announced at Dinner. Awards ceremony. Each cabin should have it’s own awards ceremony at the end of the week – giving props to “Stinkiest Sneakers” and “Cleanest Teeth” or “Kindest Camper”. You will be able to accomplish this in Camp Spirit. Try and be creative. Have fun with this. Time Off. You can have it. As a matter of routine, you are permitted if your “Co” agrees to alternate nights off from the cabin after evening activities are finished as long as you are back by 11:00pm for lights out. You and your “Co” will have an evening off together, the much anticipated “Counselors’ Night Off” on Tuesday night. If you feel you really, really need a nap or a break – let your HC know. They will give you some help so you can take a break. Be positive. Stay focused. You are amazing for spending you time this summer at Camp Adventure and you are valued and loved. No matter what varied roles we play at camp, our most important responsibility is to be a good counselor for each camper with whom we come in contact. The mechanics of the job almost all revolve around being effective supervisors of children. We substitute for parents for this week and so our first objective is to guarantee the supervision and safety of these children. EACH COUNSELOR MUST: Oversee the personal care of the campers. This includes hygiene, changes of clothing and managing personal belongings. Use markers to label clothing and make cabin clean up a routine each day to keep everyone’s belongings orderly. Assist the medical staff in guaranteeing good camper health. Monitor fatigue and illness: help to see that meds are taken on time; help identify and secure first aid needs. Monitor eating habits and patterns. Be sure campers use sunscreen and drink water to remain hydrated. Any health complaints, even minor headaches and stomachaches, should be brought to attention of medical team. Be sure to get campers to meals, activities, programs and other scheduled activities on time. Plan for swimming by having campers wear swimsuits under clothes to avoid an extra trip to the cabin to change. Go directly from activity to activity, without errands or unnecessary trips to cabin. Supervise the daily clean up of the cabin and impress upon the camper the importance of cleanliness. The goal is for everyone to go home with everything they came with! Remember also to keep bags and clothes AWAY from all exits and pathways. This is not only about order; it’s also about SAFETY. Take great care in making the dining experience a good one. Encourage campers to try new foods and eat balanced meals. REMEMBER NOTED ALLERGIES. While we offer many back-up choices (including salad, fruit, yogurt, cereal, and sandwiches), we are not running a short-order kitchen and cannot be making special meals for campers upon request. Cleaning the table and floor is everyone’s responsibility. To minimize traffic, staff should be bussing foods to the table. Plan with campers and supervise special cabin activities, such as: Creating a Camp Cheer or Song; Preparing for events; Collecting for the Scavenger Hunt/Group Projects; Letter writing/journaling/evaluation. Supervise campers during rest period and after lights out. Be sure that either you or your co-counselors are always accountable for the location and safety of your campers. Be sure YOU and campers get plenty of sleep. 45 Help Program staff supervise and participate in activities with campers. Help waterfront personnel supervise campers during beach activities. As in all activity areas, you are a ROLE MODEL and should fully participate in waterfront and swimming activities. Intervene EARLY with difficulties that involve cabin groups. Intercede immediately where safety or bullying are issues. For less pressing issues, consult with co-counselor and other counselors for feedback. Be mindful of different leadership styles and utilize each individual’s strengths. Do not jeopardize the respect or leadership of another counselor. Discuss differences in opinion AWAY from campers and have a united front in maintaining rules and limits. Don’t allow the appearance or the reality of a “good cop” bad cop” in counselor roles. Be accountable! Know where all your kids are at all times. Communicate with fellow counselors to ensure that coverage of your cabin group is always maintained. Even at all camp events and evening activities; counselors are expected to maintain a count and overall supervision of their group. If you are more engaged in conversations with staff than campers, your attention is compromised and supervision jeopardized. It’s always about the kids! Be a good listener. Not only listen for the words and tone, but also watch body language and notice when a camper is struggling or detaching from the group. Find common language and use humor and team games to build connections. Remember to never completely promise confidentiality – when someone’s health or welfare is an issue, confidences need to be broken. Accentuate the positive in all campers and fellow staff. If there is a behavior problem that you can’t handle, seek help from the head counselors, Camp Directors, program staff or medical staff. It’s important to recognize your limits and reach out for suggestions. Seeking counsel advice enables us to grow. Be enthusiastic at all times! Even if this is your 10th year at camp, for some of the campers it’s the FIRST time so make each moment special. Participate in Cheers, Camp Songs, Traditions, and all activities with a positive attitude and high spirits. If you are disinterested or bored, the campers will follow your lead and detach. This includes listening attentively to announcements and arriving at activities on time and excited. Cabin Responsibilities for Counselors KEEP ‘EM CLEAN - Take responsibility for your campers' personal cleanliness and appearance, especially daily showers and clean-up before meals. Most campers need to be reminded to brush their teeth, shampoo their hair, and change their clothes. Please make sure that your campers shower and brush their teeth every day. Showers should take no more than five minutes. Please make sure campers wash their hands before meal times. SPIC & SPAN - Keep your sleeping quarters clean. Instruct your campers to properly care for their belongings, to keep floors, bunks, etc. neat and to empty the trash on a daily basis. Use the clean-cabin awards to help turn this task into something to take pride in. BE ON TIME - Be courteous to the Camp Community by arriving to meals, activities, and camp events on time. Making program staff and other campers wait for your arrival shows disrespect for both the community and the activities that have been well-planned. If a camper must return to the cabin for a forgotten necessary item the best plan is to bring the group to the scheduled event and then run the errand while other campers are enjoying the activity. PACK UP EARLY - The final full day of Camp (Thursday) is an emotional and busy one and while packing may not seem like a priority, it is in fact essential to the timely departure the last morning. Counselors are responsible for assisting campers in packing all bags by the evening event on the last night of camp. Campers are asked to keep only an overnight bag with toiletries and essentials for the final morning. Counselors should assist in returning lost and found items within the cabin and bring unclaimed items to the camp office by that final evening (Thursday). Counselors are asked to properly label all camper bags with the provided luggage tags so that they can be stored outside of the camp office on the final evening. LEAVE IT BETTER THAN YOU FOUND IT - Counselors are responsible for final clean-up of their cabin the last morning of camp. All campers should leave for breakfast with all items labeled, dropped off outside of Rec Hall, then gathering in the Dining Hall. Campers will be dismissed from the Dining Hall to Closing Circle to Bus Departure 46 *Camp Confidence* Answer the questions below to increase your Camp Adventure IQ: 1. When are campers allowed to be alone? ______________________________________________________________ 2. What do you do in the event that a camper becomes ill or injured? 3.. Name FOUR important responsibilities for Cabin Counselors. 47 Program Staff Job Description You are the glue. The guardian of fun. You are making the magic happen for our children at camp. You will be the patient one. You will teach, listen, care and repeat yourself a million times and still smile. You get to be the “good guy” when the counselor is the disciplinarian. You are filled with creativity, always enthusiastic and will keep the children engaged even in rainy weather. You my friend are Program Staff ! Responsibility No matter what varied roles we play at camp, our most important responsibility is to be a good supporter for each camper with whom we come in contact with. The mechanics of the job almost all revolve around being effective supervisors of children. We substitute for parents for this week and so our first objective is to guarantee the supervision and safety of these children. Program Staff should work in partnership with counselors to ensure a successful and enjoyable week of camp. Please be sensitive to cabin routines and each counselor’s working style. EACH PROGRAM STAFF MEMBER MUST: Initiate and participate in assigned activities during the day. Be enthusiastic at all times. Be prepared. Assist in the planning, set-up, and clean-up of your assigned activities and arrive on time. Assist and encourage the participation of campers in the activities assigned. Be a good listener and sensitive to each child’s needs and abilities. Be on duty for the entire week or day(s) you’re assigned; do not forget your responsibility. You are an integral part of each day’s program and its success. Accentuate the positive in all campers and fellow staff. If there is a behavior problem that you can’t handle, seek help from Program Director or. Always work with counselors regarding discipline or any other problems concerning the campers. Be accountable. Know where all your kids are at all times. Communicate with fellow program staff to ensure that coverage of your group is maintained. Participate in all “ALL STAFF” activities. Attend ALL STAFF meetings and camp events with enthusiasm. 48 Program Director Job Description You orchestrate the fun. The activities are in your hands. You are the one that organizes everything, makes the plans and checks and double checks the supply list. You will teach staff, listen to campers, carefully disseminate information about all of the inner workings of camp. You will need to change your plans in a moments notice, be flexible and staff enthusiastic and overjoyed. You my friend are the Program Director! Responsibility No matter what varied roles we play at camp, our most important responsibility is to be a good supporter for each camper with whom we come in contact with. The mechanics of the job almost all revolve around being effective supervisors of children. We substitute for parents for this week and so our first objective is to guarantee the supervision and safety of these children. Program Staff should work in partnership with counselors to ensure a successful and enjoyable week of camp. Please be sensitive to cabin routines and each counselor’s working style. EACH PROGRAM DIRECTOR MEMBER MUST: Plan activities ahead of time and submit activity plan sheets. Be mindful to create activities that are for different age groups and varying degrees of physical abilities. Be prepared for change. Have a rainy day back-up plan. You will be facilitating (at minimum) a two-hour training session with your staff at training weekend. You will orient them as to what is expected and get your team ready for the week. Attend all leadership meetings the week of camp. Assist in the planning, set-up, and clean-up of your assigned activities and arrive on time. Be a good role model for your program staff. Give responsibility. Trust in your staff and give guidance along the way. Check in with them often to make sure they have what they need and give support when you can. If you are struggling with supervising a particular staff member alert the Co-Directors, they will be happy to assist you. Be on duty for the entire week or day(s) you’re assigned; do not forget your responsibility. You are an integral part of each day’s program and its success. Accentuate the positive in your staff. Give feedback often. Help your staff understand what is expected of them. Be accountable. Know where all your staff are at all times. Communicate with fellow program staff to ensure that coverage of your group is maintained. Participate in all “ALL STAFF” activities. Attend ALL STAFF meetings and camp events with enthusiasm. 49 Site & Food Service* *The Quinipet Retreat Center maintains these standards. ACA Standards General Site & Facility *SF.1 Emergency Exits: Buildings used for sleeping have at least two options for exit. When you receive your bunk assignment learn where the exits are so you are oriented to the space. If you are sleeping on a second floor, also note and find the stairwell and manner of egress available to you. *SF.2 Care of Hazardous Materials: Must be used only by trained persons, stored appropriately. Staff are not permitted to bring any hazardous materials to camp, without notifying the Camp Co-Directors. In the event that such materials are approved for use, Quinipet Retreat Center will be notified and they will be stored appropriately. SF.3 Contact with Local Officials: Camp Adventure has contacted the local fire and law enforcement officials of our camp operation. The local fire department also joins us on field day and our local fire chief will be honored at our Relay for Life Celebration. Local police officers pass through our camp at night as an extra measure of comfort. *SF.4 Water Testing: The Quinipet Retreat Center ensures that we have safe drinking water. *SF.5 Utility Systems: The Quinipet Retreat Center maintains the utility systems. *SF.6 Electrical Evaluation: The Quinipet Retreat Center conducts annual exams and is responsible for electrical systems. Please do not decorate cabins with lights or use unauthorized electrical extension cords. Do not overload circuits in cabins. *SF.7 Condition of Facilities: Quinipet Retreat Center maintains the buildings, structures and activity areas to ensure they are in a clean/safe/sanitary condition. *SF.8 Power Tools: Must be used only by trained persons, safety devices intact, in good repair. Volunteers and campers are not permitted to use power tools, unless Camp Co-Directors have been alerted to such and used safely by appropriately trained persons. *SF.9 Fire and Safety Equipment Evaluation: The Quinipet Retreat Center conducts annual safety examination on smoke detectors, fire extinguishers, etc. *SF.10 Playgrounds: Quinipet Retreat Center maintains all playgrounds to verify they are in good repair prior to camper use. Sleeping Quarters* *SF.11 Smoke and Carbon Monoxide Detectors: The Quinipet Retreat Center ensures that smoke detectors are in all buildings used for sleeping. CO2 detectors are in all buildings used for sleeping that have fuel-burning equipment within the building. *SF.12 Permanent Sleeping Quarters: The Quinipet Retreat Center ensures ventilation, temperature control, space for movement, space between beds. *SF.13 50 Bunk Guardrails: The Quinipet Retreat Center ensures upper bunks have guardrails if used for children under 16. Food Safety* *SF.14 Hand Washing Facilities: The Quinipet Retreat Center ensures that there are sinks near toilet area and in areas where food is prepared and consumed. Food Service Areas* *SF.15 Food Service Areas: Quinipet Retreat Center ensures that areas are clean and protected from rodents/insects. *SF.16 Refrigeration: Perishable food must be kept below 40 degrees, checked and logged daily. *SF.17 Food Service Supervisor: Our Food Service Director has documentation of training/experience in food service management. Volunteers and campers will respect the rules of the Quinipet kitchen and food service director. *SF.18 Food Temperatures: Food is cooked and held at safe temperatures. *SF.19 Sanitized Utensils and Surfaces: Staff follow procedures for cleaned/sanitized utensils and food contact surfaces. *SF.20 Dish Washing: All dishes and utensils are cleaned and sanitized. *SF.21 Dish Drying and Storage: Dishes are air dried, covered. 51 Aquatics Waterfront Rules at Quinipet All swimmers MUST take a swim test prior to swimming (Unless swimming in beginner area) Bathing Suits MUST be worn while swimming Walk at all times Enter and exit through your swim area You must always swim with a buddy (2 or 3 swimmers together) Buddy checks are conducted every 15 minutes. All swimmers MUST exit the water during a buddy check All swimmers must stay a body length away from anyone entering or exiting from the ladders No glass containers permitted on the waterfront Hanging on lines is not permitted No DIVING Jumping is only permitted in the deep end when the water is 8 feet or more No more than 6 individuals on the floating dock at a time No changing on the beach. All participates will change in their cabins or in the waterfront restrooms No water wings All individuals MUST stay away from the edge of the beach No throwing sand, rocks, etc Anyone using the gulley area (grass area south of beach) MUST have shoes on REMEMBER Safety first o No Horseplay, diving, flips, dunking, pushing o No jumping off the dock unless the depth is 8ft or greater WATERFRONT SAFETY PLAN I. Organization and Management A. Supervisory Chain Assistant Director Waterfront Director ___________________________________________ Lifeguards Lifeguard Aides Boating Director B. Job Duties 1. Assistant Director Supervises Waterfront Director. Meets regularly with Waterfront Director to ensure that all policies and safety procedures are followed and maintained. 2. Waterfront Director Supervises the operation of the aquatic activates at the waterfront. This shall include: a. Responsibility for the safety of those using the waterfront. b. Supervising additional lifeguards and if applicable support staff. c. Responsibility for the maintenance of all waterfront equipment. This shall include: floats, docks, water vehicles, first aid equipment, lockers and lifesaving equipment. d. Conducting classes in swimming. e. Administering swim tests for all persons using the waterfront. 52 f. g. h. i. j. k. l. Placing of rescue equipment. Developing an emergency plan in conjunction with the Camp Directors. Maintaining a logbook of incidents. Performing lifeguard duties. Evaluating all assigned waterfront staff. Completing inventory of Camp Adventure’s waterfront’s supplies Reporting any equipment or facility issues to Assistant Director 3. Boating Director (NOT PRESENTLY IN PLACE AT CAMP) a. Responsible for checking the maintenance of all water vehicles. b. Supervises the instruction of boating with campers and staff. c. Responsible for the safe use of all water vehicles. d. Responsible for demonstrating proper procedures to those using the watercraft. e. Work closely with the waterfront and program directors. f. Responsible for directing simulated capsizing rescues. g. Expected to perform lifeguard duties (if qualified) when deemed necessary and possible by the Waterfront Director. 4. Lifeguards (and Aides) a. Guards the beach area assigned. b. Enforcing rules and regulations. c. Assist Waterfront Director in placing of equipment, setting up of waterfront, inspection of equipment. d. Assist Waterfront Director in conducting swim classes ands tests. e. Assist with all waterfront activities (games, carnivals, etc.) f. Participate in fitness training. g. Assist Boat Director as arranged with the Waterfront Director. II. Injury Prevention A. Daily Inspection (Use checklist) 1. Check sand for debris. 2. Check floats, lines and ladders. 3. Check dock for loose matting, nails and defects. 4. Inspect lifesaving equipment. 5. Check water area for obstacles or jellyfish. Any problems are to be reported to the Waterfront Director. B. Rules and Regulations 1. The following rules and regulations are reviewed with everyone: a. The Buddy System is used when swimming b. No running on the sand area or dock c. One person at a time on the ladders d. No throwing of anything e. No swimming under the dock or float f. One long blow on whistles means a buddy check g. Two short blows on a whistle means a lifeguard wants your attention h. You must wait for a boating attendant before taking out a boat i. Only persons taking out a boat are permitted on the boat float j. Life jackets must be worn by anyone using boats k. No fishing on the dock or beach area while swimmers are there 53 l. Non-swimmers cannot be in any water deeper than their chest level 2. When a rule is broken: a. Contact the person breaking the rule- two short blasts from the whistle and point to the offender. b. Explain the rule that has been broken and give reason why the rule exists. 3. If the same person continues to break rules: a. Contact the person again b. Explain the rule again c. Give that person a final warning 4. If that same person continues, ask the person to leave the water and sit on the beach area C. Swim Tests 1. Each swimmer (prior to their first swim of the season) is tested by the Waterfront Director and/or staff. The staff will determine what section of the water each swimmer is permitted to swim in. The test consists of demonstrating swimming ability, and treading water (if swimming ability permits). The swimming sections are: a. Penguin (shallow) – beginner b. Polar Bear – intermediate c. Porpoise (deep) – swimmers 2. A record of each swimmer and their designated section is kept on file for the week/season. 3. Upon assignment campers are provided with color-coded bracelets to identify their swim level D. Capacity of the swim area The beach is divided into three swimming sections. Each section is 75 feet by 40 feet. The shallow section has a capacity of 75 swimmers. The other two sections have a capacity of 40 swimmers. The total swimming capacity is 155 people. (Different camp groups swim at different times of the day so the maximum capacity is never reached.) E. Conditions that require clearing the water Weather and other environmental conditions must be evaluated at the waterfront. The area should be cleared of bathers during the following conditions: 1. Thunderstorms – at the first sign of a thunderstorm, the water and beach area is immediately cleared. 2. Heavy rains or hail. 3. Fog – the swim area must be completely visible at all times. 4. Excessive winds Campers will be instructed to go to the dining hall or their cabin. F. The Buddy System 54 All campers are expected to use the buddy system when swimming. No one is permitted to swim without a buddy. Throughout the swim period “buddy checks” will be made by the lifeguards. If a camper is found without a buddy: a. He/she is asked where his/her buddy is; b. The “buddy” is located c. Both are asked to either leave the water or stay together d. If a person’s buddy is missing, the proper search procedure will be followed. (See section III, C) G. Coverage/Supervision a. The Waterfront Director will know the number of swimmers using the waterfront for the week. b. During swim lessons, two guards will be conducting classes. One will be guarding, one will be roving. c. During “free swim” periods: 1. One lifeguard chair is stationed on the beach area. The chair is midway between the dock and the end of the swimming area. The guard stationed here is responsible for the shallow area. 2. One guard will be stationed on the end of the dock. This guard is responsible for the deep section. 3. One guard will be stationed on the middle of the dock, responsible for the middle of the section. 4. If a fourth guard is available, he/she will perform roving duties. 5. The Boat Director will either be on a boat float or in a powerboat to monitor campers in boats. d. Each guard will scan back and forth over their area of coverage (which is designated by float lines). Scanning must be slow enough to see what each swimmer is doing. If a swimmer goes underwater, the guard should watch until the swimmer resurfaces prior to continuing the scan. e. The guarding position specified is for maximum use. The Waterfront Director can determine how positions may vary, depending on the number of people in the water. f. The guards must not engage in activities that interfere with the supervision of swimmers. g. Staff role at the Waterfront The ratio of counselors to campers will never be less than 1:10 and for campers under age 8 never less than 1:8. Counselors have an important role at waterfront, whether in or outside of the water. All camp staff who are responsible for campers are expected to be “lookouts” at the waterfront or in the water with campers. Counselor staff should be counting their campers in the water regularly and providing “visual surveillance” as another safety precaution at all times. In addition, all staff are expected to set a good example in both attitude and behavior. Share any concerns or questions directly with the Waterfront Director and Head Counselor and do all that you can to plan accordingly so that campers arrive to Swimming on time and in swimsuits ready to participate. All waterfront activities must meet with the approval of the Waterfront Director, to ensure that proper supervision will be provided. 55 h. Board with assigned camper id tags will be utilized to identify at all is in the water times to identify who III. Emergency Plan A. Communication System 1. Whistle signals - 1 short blast – to get the attention of another guard - 2 short blasts – to get the attention of a swimmer - 3 short blasts – guard leaving station - 1 long blast – Buddy Check - 2 long blasts – clear water B. Emergency Phone Numbers 1. Telephones for emergency purposes are located at the Health Center adjacent to the beach and at the Camp Office. 2. The phone numbers are posted for: ambulance, fire, and police. The usual procedure would be to dial 911. The camp is on ‘locational 911’, and the operator will confirm the address. 3. There is a checklist of information to be provided when phoning for emergency assistance. That includes: a. Name of caller b. Location of the camp c. Telephone number of the camp d. Type of incident e. Required assistance f. Approach route to where patient is located g. Advise that nurse and staff member will meet responding crew h. Ask if any other information is needed C. Search Procedures If a victim is reported missing in the water or becomes submerged, search procedures shall be immediately initiated. 1.Upon receiving report of a person missing from a land-based activity or building, follow the LOST CAMPER plan. The Director/Manager will coordinate the land search. The Waterfront Director will conduct the water search. 2. Water Search Procedures a. Clear water of swimmers b. Notify the Director/Manager c. All available personnel are to be used Shallow Water Search a. Begin in the area where the victim was presumed lost b. Link arms and wade in a line across the search area in a designated pattern. The feet should be gently swept across the bottom with each step. The procedure should be restricted to a depth of four feet or less. Deep Water Search a. Searchers line up in a straight line no more than an arm’s length apart. b. On command (by the person leading the search), the guards surface dive to the bottom and swim a specified number of strokes. 56 c. The searcher’s hands touch the bottom, and then sweep outward from and inward towards their bodies. d. After completing a specified number of strokes, the searchers should swim straight up. e. They should then back up approximately 6 feet, reform their line and repeat the sequence. Care must be taken so that all divers are accounted for at the end of the search. f. Masks, fins and snorkels should be utilized in the deep water search. D. Log Book- Reports A written report is to be completed by the waterfront director immediately following an incident. Times, actions by various individuals, witness statements, and equipment use are to be specified. All incidents are to be recorded in the log book and must include those that: 1. Result in death 2. Require resuscitation 3. Require referral to a hospital 4. May indicate a bather illness is associated with water quality These items must be reported to the local health department within 24 hours. E. Epileptic Seizures 1. Any person suffering a seizure in the water, who submerges, should be transported to a medical facility regardless of apparent recovery. 2. A person suffering a seizure should not be allowed in the water again for the remainder of the day. F. Other Medical Conditions The health center staff will notify the Waterfront Director of any medical condition of campers or staff that might affect water activities. The Waterfront Director is responsible for making guards aware of these conditions. G. Drills/Training The Waterfront Director will schedule training activities and drills, prior to the opening of waterfront activities. Records of the drills will be submitted to the Camp office for ACA files. This will include: Communication system, use of rescue equipment, physical conditioning, first aid practice, and simulated emergencies (including search and rescue.) 57 TRANSPORTATION Types of Vehicles TR.1 Emergency Transportation: We have alerted the emergency community services that our camp is in operation and will have access to transportation in case of an emergency. TR.2 Non-passenger Vehicles: Transportation in non-passenger vehicles must be prohibited. Campers and staff are not allowed to ride on the back of truck beds or on the back of the “operation” golf carts without seating. TR.3 Private Vehicle Use: Volunteers are not allowed to transport campers in their own vehicles, unless arranged and approved by Co-Directors. In the event that we prearrange such transport, the driver must submit written permission from allowing the use private vehicles to transport campers and the vehicle must be safe with current inspection and insurance in good standing. Transportations/Vehicles Procedures TR.4 Arrival and Departure: When our camper buses arrive please wait for guidance before unloading the luggage and allowing campers to exit. We will also be loading the buses in an organized fashion upon departure. TR.5 Transportation Information to Parents: Parents are provided with written pick-up/drop-off times, safety procedures, and safety rules for the bus. TR.6 Supervisor: We will have enthusiastic volunteers that will be riding on the bus to and from camp with the campers. These volunteers will meet with the Co-Directors and Medical Personnel and be trained in safety responsibilities and group management. This is a special role, because it is the first and last face of camp that our campers will experience. TR.7 Accident Procedures: The volunteers riding on the bus with campers to and from camp will also be trained on accident procedures. TR.8 Safety Procedures: The volunteers riding on the bus with campers to and from camp must ensure seating limits, use of seat belts, passengers remaining seated and wheelchair-handling procedures when appropriate. TR.9 Transportation Orientation: The volunteers riding on the bus with campers to and from camp will orient the campers to the safety regulations and procedures. Vehicle Checks and Equipment TR.10 Emergency Equipment: Volunteers riding on the bus to and from camp with campers will carry first aid kits and emergency accessories. TR.11 Leased, Rented, or Chartered Vehicles: Camp has carefully selected the bus vendors and required written evidence about regular maintenance/safety checks and verify record/experience of provided drivers. 58 ACA Standard HR-16 Emotional Care of the Child 1. Do everything in your power to help the camper adjust to the camp environment. Spend time introducing camp schedule, routines, cheers, and support people who the child can turn to, inside and outside the cabin. Be sure all campers learn the names of all campers within the cabin, make it a game at the start of the week. Be particularly watchful for homesickness and move swiftly to mediate it. 2. Understand that each child is different and must be dealt with differently. While one child might respond to gentle ribbing, another child could be heartbroken because of such joking. Assess each camper and try to discover what works best with each. Review information provided in camper profiles and discuss questions and concerns with Head Counselors and Camp Directors. 3. Be gentle and understanding, but also firm and communicate the expectations for social behavior at camp. Since these campers has either been battling a major life-threatening disease or living in a family disrupted by a diagnosis of childhood cancer, it is not uncommon for them to act out their frustrations. Utilize Head Counselors, Director, other camp staff and counselor meetings as opportunities to address problem behavior among campers. Keep Camp Directors in the loop with behavioral and emotional issues. 4. Be sensitive to how kids react to your style of communicating and relating to campers. Be sensitive to different learning styles of campers and modify your approach if necessary to reach all campers. Be watchful of how each child responds to humor, for some campers joking can be hurtful and will diminish a sense of trust and safety with the cabin. Find ways to unify the cabin and develop sense of mutual respect and camaraderie. 5. Provide plenty of positive reinforcement, individually and to the group. Celebrate openly and with vigor the successes and efforts of ALL campers in the cabin. Look for daily opportunities especially to praise the child who may be struggling. Thank and congratulate campers for participating in activities, getting to the flag pole on time, cleaning the table after a meal, and showing respect or concern for other campers. Be specific in offering your praise to make it more meaningful. 6. Relationships with campers are to be nurturing and supportive. Remember that your role as a counselor is one of support and guidance, not mutual friendship. At no time should staff encourage or engage in romantic relationships with any camper. Be mindful of seemingly harmless crushes and flirting between campers and staff. It is staff responsibility to maintain and teach appropriate boundaries and reinforce camp policies. 59 ACA Standard HR-16 Role Modeling 1. We can expect no more from the campers than we can expect from ourselves. Set high personal standards for yourselves and the campers will respond in kind. 2. Refrain from using profane language or from indulging in discussion that is disrespectful or unkind towards campers or other staff members. Refrain from making comments which may be offensive to people. This includes sexist, racist, and other remarks, which offend and promote intolerance. Staff are expected to refrain from gossip related to campers or staff. It is damaging to the integrity and spirit of respect of Camp Adventure and will not be tolerated. Maintain positive attitude and celebrate diversity. 3. Smoking and tobacco use is not permitted anywhere on the grounds of Camp Adventure. The American Cancer Society recognizes the correlation between tobacco and cancer and further acknowledges the damaging health effects of second hand smoke. As a representative of ACS and as a role model, tobacco use is unacceptable. 4. The disrespect or abuse of children in any way (physical, emotional, or sexual) is strictly prohibited. Actions that may seem playful (tying children up, making jokes about campers, physical intimacy) may indeed be harmful to the child and provide grounds for immediate dismissal. Children, especially young children, may ask for piggyback rides and climb on staff. This should be discouraged, find other ways to give extra attention. 5. The camp schedule is a busy one and it is the staff responsibility to stay on schedule to the fullest extent possible. Get up early in the morning and wake campers in order to arrive to breakfast on time, arrive at the program activities on time, and by the same token leave activities as soon as the horn blows. If the schedule is delayed or program changes are made, be sure to role model flexibility and adjustment to the campers. Staff should not scapegoat other staff or campers for such changes. 6. Remember that the primary goal of camp is to provide a rewarding and challenging experience to all CAMPERS. While counselors and staff are expected to participate in activities, be careful not to get too carried away in your own performance and competition. Recognize the physical limitations of some campers and praise their efforts. Include everybody in each activity. Actively support and encourage the participation of all campers and offer to assist Activity Staff in whatever way possible. MoRE Camp Adventure Volunteer Training Manual 2014 HOMESICKNESS – HELPFUL HINTS FOR PARENTS AND STAFF 1. 2. 3. 4. 5. 6. Homesickness happens universally to all age groups, under conditions of being away from home. Homesickness frequently is not acknowledged nor are the feelings processed interpersonally. Children who are homesick are generally encouraged to suppress their feelings. In adults and older children, homesickness is sometimes experienced with embarrassment of denial. Homesickness is a pervasive feeling of sadness and thoughts of the place left. Somatic complaints may accompany the longing for home or family a. (Baier, M. & Welch, M. 1992) Risk Factors Identified- children are at greater risk when . . . They are unsure that the caregivers will respond reliably or positively to bids for attention They are younger rather then older They have a constant history of homesickness during prior separations They have little experience with being away from home and family They have never been to summer camp They are nervous or sad during the months of camp They have negative expectations about camp months before arriving They believe they will be homesick Their parents express doubt about the value or success of camp stay They have a negative first impression and believe they will not have fun They feel little control over the decision to go away, regardless of actual distance (Christopher Thurber, PhD, 1995) Homesickness prevention actually begins BEFORE children arrive at camp. Parents are provided with information about camp and tips to prepare their children for camp. Parents are encouraged to talk to children positively about camp and the kinds of activities campers will enjoy. They may wish to pack a special photo, stuffed animal, or memento as a touchstone for their children to have during the week. Sometimes PARENTS struggle more with homesickness than their children. Parents are invited to call camp office during the week to hear how their children are doing, though bedtime calls are STRONGLY discouraged. MoRE Camp Adventure Volunteer Training Manual 2014 Four Phases in Dealing with Homesickness 1. Pre-Camp- Providing parents and children with as much information as possible about what they can expect from their camp experience. Families are welcome to visit the campground or meet with camp office staff prior to the week. Staff may also connect new parents with a veteran camp parent if they are interested in more support. Prepare staff. Discuss camper’s feelings, role-play, and developmental mind-set to get at the skills related to coping with being away from home. If possible, counselors are encouraged to contact campers and their parent’s prior to camp to begin to build the connection, ease anxiety, and answer last minute pre-camp questions. 2. Camp begins- Helping the children become comfortable in their new environment, familiar camp routine, busy with activities. The more CONNECTED campers feel to their counselors AND other campers in the cabin, the less likely it is they will become homesick. 3. Develop a Plan for children who are having adjustment problems. Consult with the Camp Directors, Head Counselors and other key staff. Develop a plan to help the child and be sure other staff are made aware of the plan so they can also be supportive. While sometimes children may need the extra attention of a staff member, care must be taken to continue to foster the connection with other children in the cabin. Special care has to be given not to alienate the child from the other children or make the child too dependent on the care person. Remember strengthening PEER relations and social skills are key objectives at Camp Adventure. 4. Follow-up-Praise the child at the end of the session for being at camp, learning new skills, and being able to take care of themselves. Prepare parents for returning camper. MoRE Camp Adventure Volunteer Training Manual 2014 WHAT TO EXPECT FROM CAMPERS 6-9 YEARS OLDS No sustained projects . . . short attention spans. One-hour activity is too long, however a half hour is better. Don’t expect permanent friendships. Anyone who will work or play with them for an hour is their friend for that time. Not too much adventure in fact or story-it makes them fearful. Let them have their adventure in fantasy-allow for acting out. Love dramatics and storytelling. Not self-conscious, will participate easily and follow leadership. Not too much excitement, it makes them nervous. Everything must be fun. Motivate with angle. They like repetition. They are hardly ever bored. They love animals, though they are still scared of them. Their food dislikes are broken down easily. They have a natural curiosity. They will do almost anything for an adult, but will not take direction from a peer. Coordination and skill development is primitive. They are clumsy. Chores are necessary evils. Turn them into fun activities. (Contest, stories, songs) Are restless at bedtime. Will be very talkative for few days. This is a critical time for homesickness. Some still revert to early childhood- thumb sucking, bedwetting, watch for this. Begin to reason but can’t really evaluate. Mainly they liked it or they didn’t like it. They have no concept of time. This is the counselor’s responsibility. 10-12 YEAR OLDS This is the time of greatest physiological development. This (not teenage) is the most group-minded – the gang. Ego-assertion: beginning to challenge adults: quarreling; loud voices; fighting. They want the love of an adult: begin to suspect adult’s fairness in giving love and attention; they grow jealous; begin getting crushes on counselors. They want to be older then they are. Want privileges of older campers. They will finish the job and their interest can be sustained. Like to pick and choose activities, but will compromise. Encourage this. Prefer group activities to individual activities. They like adventure, progressively fewer qualms. Be careful about fear. Nothing daunts them once they are enthused. Tremendous amount of intellectual activity- nature, science, religious questions, singing, problems of the world. Will accept housekeeping responsibilities and often do them better than any other age group. Need much supervision in hygiene and personal appearance; careless. Girls beginning interest in males; conscious of grooming dress when boys are near. Read to study, gather information and love to write all about it. Curiosity about the arts, will work on murals, music and literature. Love to entertain in plays, act as hosts and hostesses. Love to talk about home, Family and their relationships. Like to plan some of their own programs and can do so fairly capably. They have a sense of humor. They are progressively better able to evaluate. They have a deep sense of fairness. 13-15 YEAR OLDS They like the idea of work and responsibility. Not prepared for work, not too responsible, not skilled, poor work habits, but wan to learn and be independent. They are ready to break from parents- “Parents don’t understand”- and this may include counselors. Counselors relate better as older brothers and sisters, not as parent-substitutes. They are dependent on each other, are cliquish, their fights are group fights. Approach to opposite sex is in numbers, groups- safety in numbers. Social contact should be in-group activities. MoRE Camp Adventure Volunteer Training Manual 2014 They are hard to motivate. Individually bothered about a lot of things. They need to talk things out with you and each other. They won’t seek you out, but will want you. This is a time when, if you don’t give attention, the youngster will turn against you. They are extremely moody. They are bored by repetition and constantly seek new things. They can do sustained projects- with proper motivation, but resent the leaders taking over. Counselor must work indirectly. Don’t give orders in your working relationships. They can take responsibility and follow through. Love discussion when it relates to them. They can live democratically; they can make decisions and risk consequences. However, reach decisions through common agreement, don’t vote. Always speak with them, don’t lecture them. Emphasize manners, grooming, and hygiene. They are careless. They are usually extremely talkative, but like periods of isolated quiet. Writing and diary keeping are popular. Willing to help others. Want to be popular. Encourage dramatics and group presentation. Don’t force anyone. Evaluate with them often. Help them to reach judgments, but don’t judge for them. Never be shocked by them. 16 – 18 YEAR OLDS Eager to receive recognition. Eager to be popular. Capable of planning, executing and carrying through on specific tasks. Critical and inquisitive about policies, programs. Want to know “why” things are happening. Want to be “in” on everything. Ardently social. Would prefer to sing, play or talk with peers, instead of carrying out responibilities. Work individually on or in very small group of peers. Intensely loyal. Having accepted someone, they will generally be devoted to that person. Interested in talking, acting, being considered an adult. Aware of physical characteristics in others as well as in themselves. Tend to overdo personal groming, dress. Acutely aware of the opposite sex. Romantic. Often at the cost of responsibility. Eager to establish romantic relationships with peers or counselors. Still very group conscious, cliquish, gossipy. Love fads, in-jokes, and recognition of peers. They are idealistic. They will work hard and give greatly of themselves if they feel needed and wanted. Still growing physically. They need plenty of sleep, rest and physical activity, to release energy. Sense of humor generally specialized. Enjoy own language, slang jokes. Love to sing. Love to lead activities. Sometimes need encouragement and direction. Like to discuss their problems, gripe and brag. Are often moody. They are liable to experiment with various personalities, “images”. Will rebel against authority, yet they still seek direction. Still work indirectly. Don’t like commands. They desire honesty, fairness, consistency, sincerity, loyalty, patience, wit, charm, intelligence, and skill in those who lead them and are disappointed daily by the fact that the rest of us are human and fallible too MoRE Camp Adventure Volunteer Training Manual 2014 GENERAL INFORMATION ON CHILDHOOD CANCER Fortunately, childhood cancer is uncommon. In the United States, approximately 8,600 new cases of cancer are diagnosed in children younger than 15 each year, or fewer than 1% of all malignancies. During the past decades, major strides in the treatment of children with cancer have been made. The overall 5-year survival rate for cancers diagnosed before age 20 has risen to 74.9%, and 10-year survival is approaching 70%. There is every reason to believe that further advances will occur with ongoing research. Nonetheless, a diagnosis of cancer has devastating implications for the child, the family, and the community. Many children diagnosed today face a potentially fatal outcome and nearly all experience side effects of therapy. These side effects can be acute, chronic, extremely incapacitating, and detrimental to growth and development. The cancers that occur in children differ significantly from those that arise in adults. Pediatric malignancies are characterized by a high growth fraction or a higher rate of tumor cell multiplication, enabling the tumors to increse in size more quickly than in many adult malignancies. The most predominant cancers in children are forms of Leukemia (ALL, AML, CML), Lymphomas, and solid tumors. The stage of growth and development is another important difference between adults and children; the immaturity of children’s organ systems often has important treatment implications. TREATMENT Childhood cancers can be treated by a combination of therapies. A team of experts including oncology physicians, pediatric nurses, social workers, psychologists, and others who assist children and their families coordinates treatment. The most common treatments are surgery, radiation therapy, chemotherapy, and biological therapies, which strive to lessen some of the side effects. Diagnostic tests, surgery, monitoring procedures, and treatment bring discomfort, pain, nausea, vomiting, fevers and infections, fatigue, changes in appetite, and sleep disturbances. Children and adolescents are upset by hair loss and changes in appearance, by interruption of their school, social lives, and usual activities, and by renewed dependence on parents for physical care. Parents report struggling with feelings of shock, fear/anxiety, guilt, sadness, and anger. Childhood cancer is widely acknowledged as a family disease. The life of the family and the lives of each family member are affected by the events of diagnosis and treatment, by the paradoxical joy and uncertainty of survivorship, and for some, by death, grief, and mourning. Siblings sometimes suffer in the separation from parents occasioned by treatment in centers distant from home. The attention and time given to an ill brother or sister may be distressing and cause resentment and jealousy. They may have fears about their own health or chances of getting cancer. Children with cancer have fewer opportunities to experience routine activities of childhood. In recognition of these limitations, camp programs offer positive experiences that allow children to engage in ageappropriate activities, as well as the opportunity to interact with other children with cancer who have shared common experiences. These attributes of camp can help foster self-esteem and normal development. Children, as well as their parents, may approach the idea of camp with a mixture of enthusiasm and apprehension. Most parents experience a great deal of fear at the thought of turning their child with cancer over to strangers in a camp setting. Until parents get to know the staff and the environment, it can be an overwhelming prospect. With support and encouragement, camp can be a therapeutic experience for all. Excerpts quoted directly from: Social Work in Oncology, published by American Cancer Society, 2001) MoRE Camp Adventure Volunteer Training Manual 2014 CANCER AND TREATMENT About Childhood Cancer and Treatment OVERVIEW OF CHILDHOOD CANCERS Cancer is one name covering a group of diseases. Each of these cancers has its own name, treatment and chances of control or cure. Normal cells grow to form the body, its tissue and organs. Cancer cells are abnormal cells that act differently. A particular cell or group of cells begins to grow uncontrollably and crowds out normal cells. No one knows why children get cancer. Cancer is not contagious. Scientists and doctors are studying cancer in children to learn more about why it happens CANCERS IN CHILDREN AND ADULTS ARE DIFFERENT Cancer in children usually grows in different types of body tissue than cancer in adults. The most common sites of cancer in adults are skin, lung, colon and rectum, and breast. For children, cancer of the blood and bone marrow, tumors or the lymph tissue, brain, nervous system, muscles, kidneys and bone are most common. The number of new cases of childhood cancer has not changed much over time. For some adult cancer, like lung cancer, the number of cases is increasing each year. Cancer occurs much less often in children than adults. Much of the success in cancer treatment has been with these childhood cancers. Childhood cancer is often more responsive to treatment. The following are two major groups of childhood cancers: Leukemia & Solid Tumors: Leukemia- The most common form of childhood cancer is leukemia. Leukemia is a cancer of the blood and begins in the bone marrow where the blood cells are made. There are different types of leukemia and for each type the treatment will be different. The most common form of leukemia in children is acute lymphocytic leukemia (ALL). Another form is acute non-lymphocytic leukemia (ANLL). Solid Tumors- Tumors are lumps or masses that grow from abnormal cells. Tumors can be either benign or malignant. Benign tumors do not invade other tissues or go to other parts of the body (this is called metastasis). Malignant tumors invade can grow and invade other tissues or go to other parts of the body. Malignant tumors are cancer. Benign tumors are not cancer. There are many different types of malignant tumors in children. Lymphomas- Lymphomas are cancer of the lymphatic system. The lymphatic system runs throughout the body and fights infection. Brain Tumors- Brain tumors are the second most common cancers in children. They can begin in many parts of the brain. Neuroblastoma- This is a form of cancer that develops from very young nerve cells. More then half these tumors occur in the adrenal glands, which are located in the abdominal area, near the kidneys. Wilms’ Tumor- Wilms’ tumor is a childhood cancer that develops in the cells of the kidney. Rhabdomyosarcoma- This is a type of soft tissue tumor that develops from muscle cells. Although it can occur in any muscle tissue, it is most often found in the head and neck area, the pelvis or the arms or legs. Osteogenic Sarcoma and Ewing’s Sarcoma- These are types of bone cancer. Retinoblastoma- A tumor of the eye. Other Tumors- There are other forms of cancer that are seen less frequently in children. You can ask your doctor or nurse for more information about these diseases. MoRE Camp Adventure Volunteer Training Manual 2014 OVERVIEW OF TREATMENT The aim of treatment is to cure the cancer. The first step is to put the cancer into remission. Remission means the symptoms decrease or disappear. The first part of treatment is called remission induction. The next part of treatment is remission maintenance. In this phase, treatment is given to kill cancer cells, which experience has shown may still be present in the body after the initial treatment, even though they can not be detected. Small number of cells may be undetectable. If they grow, the symptoms of cancer return. This is called relapse or recurrence. There are treatment plans for relapse or recurrent diseases as well. The child’s treatment plan is based on advances learned from treating many other children. This plan depends mainly on the type of cancer. Most children receive chemotherapy, radiation therapy, surgery or some combination of these for remission induction. Often, chemotherapy is given for a few months to several years for remission maintenance. Not every child needs every form of treatment. A few will also need other treatment such as a bone marrow transplant. Forms of treatment (called treatment modalities) are described in this section. Since each child reacts to treatment in his or her own way, the exact treatment plan will depend partly on individual differences. Patient’s treatment begins at a treatment center, which has a staff with the special knowledge and experience needed to deal with cancer. Pediatricians or family doctor’s work together with the attending physician giving advice and answering questions, especially if the patient lives far from the treatment center. POSSIBLE TREATMENT SIDE EFFECTS Hair Loss Weight loss Weight gain Fatigue Poor coordination Changes in appearance – “moon” shape of face Mouth sores Nausea Compromised immune system Fluctuating blood counts Sometimes easy bruising (due to low platelets) Skin irritation MoRE Camp Adventure Volunteer Training Manual 2014 Helpful Hints About DISCIPLINE: HELPING CHILDREN DEVELOP SELF CONTROL; SETTING LIMITS AND CORRECTING MISBEHAVIOR GUIDING CHILDREN TO THINK FOR THEMSELVES CHARACTERISTICS & STRATEGIES OF SUCCESSFUL LEADERS Believe in children. Beliefs are self-fulfilling & the most important determinant of human behavior. Common belief-all children want to learn & have the capacity to do so. Recognize that what’s RIGHT with any person is far more powerful than anything that can ever be wrong. FIND THEIR STRENGTHS AND PRAISE THEM!! Be enthusiastic & energetic. Children will pick up the energy of the adult & follow their lead. If you are too cool or too shy or too disinterested to share in camp cheers, song, or listen to announcements, the campers will follow the lead and detach. Be sure to model appropriate behavior and respect of other for the children. Adults need to be aware of the powerful influence of their actions on a child or group’s behavior. Role model patience and flexibility. Children will closely watch their adult leaders for cues on how to deal with change, challenges, and conflict. The schedule changes, a favorite activity is cancelled, campers in our bunk are not getting along. If as adult staff we respond negatively, complain, give up, or blame others then we are sending a powerful message that children will follow. Reframe challenges as opportunities and check your own negativity at the door. Model acceptance and team spirit. It’s not realistic to expect that everyone, camper or staff, will develop a close friendship with everyone at camp. It’s VERY important that we model acceptance and appreciation for everyone’s individuality. Spending time building connections and finding commonalities with everyone will create a solid foundation for team spirit. It is ESPECIALLY important when you have a camper who is isolated or detached from the group that your efforts CONSISTENTLY pull that camper into the team. Be very aware of showing (even non-verbally) your own frustration with any individual camper. If the adult gives up on a camper, there’s no chance the cabin will ever come together as a team. Tell the child that you accept his or her angry feelings. Offer other suggestions for expressing them. Teach the child to put their angry feelings into words, rather than fists, or tantrums. Feelings are never wrong, but how we manage them is key. Modulate your tone. Soft tones are nurturing; firm tones are directive; uplifting tones are friendly; loud tones are angry. Listen to your tone and if it is out of control, pause to breathe, and start over. The energy can be contagious so it is really important to be able to use your tone to de-escalate difficult situations. Deliberately ignore inappropriate behavior that can be tolerated. Do not ignore the child, just the behavior. The “ignoring” has to be planned and consistent. Even though this behavior may be tolerated, the child must recognize that it is inappropriate. When behavior is positive, JUMP on it and praise. Remember campers crave your attention and negative behavior can be one way for them to try to secure it. Spend energy and time seeking opportunities to catch campers doing good and lavishly praise all positive behavior, from helping one another to participating in a cheer. Ease tension through humor. Kidding the child out of a temper tantrum or outburst offers the child an opportunity to “save face”. However, it is important to distinguish between face-saving humor & sarcasm or teasing. MoRE Camp Adventure Volunteer Training Manual 2014 MoRE Camp Adventure Accident/Incident Report Name of primary person(s) involved _______________________________ Age ___ Sex ___ Role at camp _____ Camper _____ Staff _____ Visitor Name of Parent/Guardian_______________________________Phone ___________________ Name of Witnesses 1. ________________________ 3. ____________________________ 2. ________________________ 4. ____________________________ Type of Incident: Behavioral Accident Epidemic illness Other (describe) Date of Incident/Accident ___________________________Time ______________ a.m. p.m. Describe the sequence of activity in detail including what the person was doing at the time. Include description of whereabouts. _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ Was anyone injured? ___ yes ____no If yes, please describe nature of injury. _______________________________________________________________________________ Was any equipment involved in accident? ____Yes ____ No If so, what kind? __________________________________________________________________________ What could the injured have done to prevent injury? _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ Submitted by ____________________Position _________________ Date _______________ MoRE Camp Adventure Volunteer Training Manual 2014 CAMP ADVENTURE RULES CONTRACT ACA OM Standard - 12 This is the contract that our campers sign, the head counselors and Co-Directors will help you enforce these rules. We are very serious about these rules. We have always had a very cooperative and well behaved group of campers at Camp Adventure. There have been very few occasions when a child’s behavior necessitated sending a child home. However, in keeping with other camps, we have developed a set of rules so that there should never be a time when campers do not know what is expected of them. We want your children to be safe and happy and we want you to feel confident and comfortable sending them to camp. Thank you for your part in underscoring the importance of these rules for safe and harmonious living. All rules relate to our mission to provide a safe and special camp experience. 1. 2. ALL CAMPERS AND STAFF MEMBERS WILL BE TREATED WITH RESPECT, CONSIDERATION, AND KINDNESS. There will be no bullying, fighting, teasing, ignoring, or other disruptive behavior. LANGUAGE AND HUMOR WILL BE POSITIVE AND APPROPRIATE There will be no cursing or using offensive words at camp. Sarcasm is often hurtful, not funny. 3. CAMP WILL BE A HEALTHY ENVIRONMENT There will be no tobacco use, alcohol use, or illegal drugs at camp. Campers will maintain healthy sleeping and eating habits. 4. CAMP WILL BE A SAFE AND NURTURING ENVIRONMENT There will be no weapons and no use of any equipment or personal item as a weapon and no threat of harm to any camper or staff member. Campers will follow all safety rules at all times. 5. CAMP WILL BE A TEAM AND COMMUNITY EXPERIENCE AT ALL TIMES There will be no wandering from group, staff, or activities by campers of any age. Campers must be accompanied by adults at all times at camp, regardless of their age. 6. CAMP WILL BE EVERYONE’S PRIMARY FOCUS FOR THE WEEK There will be no personal electronic devices (including cell phones, beepers, pagers, walkie talkies, and music players). Campers will have access to camp office phone and pay phone. 7. CAMP WILL BE A PLACE WHERE WE LAUGH AND CELEBRATE TOGETHER There will be no individual, group, or cabin pranks at camp. Pranks are funny at someone else’s expense and can lead to hurt feelings and damaged property. Any camper unable to abide by our Camp Expectations will be subject to parental notification, suspension from camp activities, and possible dismissal from camp, with transportation to be the responsibility of the child’s parents/guardians. Your signature and willingness to send your child to Camp Adventure is an acknowledgement of these rules and consequences. Please review these expectations with your child, and have them sign at the bottom. CAMPER’S NAME_______________________________________________________ PARENT/GUARDIAN SIGNATURE__________________________________________ CAMPER’S SIGNATURE__________________________________________________ MoRE Camp Adventure Volunteer Training Manual 2014 MoRE Camp Adventure Verification of Review and Understanding of Safety Manual I, _________________________, as a volunteer staff member of MoRE Camp Adventure, have carefully read, reviewed, and understand the camp policies, procedures, and guidelines outlined in this manual. I understand that in signing this agreement I am acknowledging my agreement to comply with the policies, procedures, and guidelines outlined in this manual. If I’m uncertain of proper guidelines or need additional guidance it is my responsibility to inform the Camp Directors of the need for further instruction. Your Name _________________________________ Your Signature _______________________________ Date_______________________________________ Please turn in this form prior to the week of camp. There will be a surprise GIFT for the first Twenty (20) individuals who submit this form. Any questions call our office at 631.608.3135 Bring to Training Weekend or Mail To: MoRE Camp Adventure PO BOX 305 Copiague, NY 11726 Or Scan to: [email protected] [10 MoRE UNiVERSiTY Credits for completing and answering questions though the manual]
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