Camp Goodtimes
Volunteer Training Manual
www.campgoodtimes.org
Training & Development for Camp Goodtimes 2014
According to the BC Camping Association and the Canadian Association of Paediatric
Oncology Camps (CAPOC), all volunteers are required to complete 32 hours of training in
specific areas prior to attending Camp each year. Our training program is designed with
both on-site and online components so all volunteers receive the level of training and
development necessary to support Camp Goodtimes participants and be successful at
summer camping season. Using the table below, you may keep track of your own relevant
training hours for the purpose of fulfilling the 32 hour minimum requirement described
above.
TRAINING AND DEVELOPMENT TRACKING TOOL
HOURS
Training Weekend
1. Training Weekend, maximum 15 hours
Online Training
2. Training Manual, maximum 3 hours
3. Online Training and Development Exercises, maximum 2 hours
On-Site Training
4. First Day of Camp Training, maximum 4.5 hours
Required Certification (role dependent)
5. First Aid/CPR-C Certification, maximum 32 hours (course dependent)
6. First Aid Re-Certification, maximum 8 hours
7. CPR-C Re-Certification, maximum 4 hour
8. NLS Certification, maximum 40 hours
9. NLS Re-Certification, maximum 8 hours
Other In-Person Training
10. Medical Staff Training (Medical Staff Only), maximum 3 hours
11. Program Assistant Training Night, maximum 2.5 hours
12. Volunteer Assistant Training Night, maximum 2.5 hours
13. Lifeguard Training Night, maximum 2.5 hours
Other Relevant Training
14. CCS Workforce Leadership Program, maximum 7 hours
15. Canadian Cancer Society Introduction, maximum 0.5 hours
TOTAL CAMP GOODTIMES TRAINING AND DEVELOPMENT
2|Page
This Training Manual
This Training Manual is your primary resource for volunteering at Camp Goodtimes. In
addition to this manual, you are also required to review the Online Resources we provide,
review all volunteer role descriptions and complete all corresponding online Training &
Development Exercises.
As you go through the manual, be sure to keep a list of questions you may have so the
Leadership Team can answer them. Feel free to contact Sandy Arseneault, Volunteer
Engagement Coordinator, at [email protected] with any general inquiries about
Camp Goodtimes Training & Development. Other contact information for specific sections of
this manual are also provided within each section.
Training & Development Online Resources
All of the Camp Goodtimes volunteer training tools can be found on the Training &
Development page of the Camp Goodtimes website.
The online resources are a collection of useful external resources for you. The material
covered ranges from program details to strategies for working with children. In order to
complete the online Training & Development Exercises, you will have to review all of these
resources.
Training Manual Online Training & Development Exercises (TDE)
All volunteers are required to complete an online Training & Development Exercise related
to the Training Manual via Survey Monkey. Links can be found on our Training &
Development page. The Training Manual TDE should take approximately 90 minutes to
complete; longer if you do not be attend Training Weekend. Please contact Sandy
Arseneault if you have any questions about this TDE.
Volunteer Role Training & Development Exercises (TDE)
All volunteers are required to complete an online Training & Development Exercise that
corresponds to all volunteer roles via Survey Monkey. Regardless of your role on-site (which
may vary, or change if necessary), it is important that you all understand how you all
interact with one another. There will be an opportunity to meet with your role-specific teams
at Training Weekend and/or on the first day of your session(s).
The Volunteer Role TDE should take approximately 30 minutes to complete. Please contact
Sandy Arseneault at [email protected] if you have any questions about this TDE.
3|Page
The Canadian Cancer Society: A Brief History
The Canadian Cancer Society is the cancer charity of choice in Canada.
It was founded in 1938 by a group associated with the Canadian Medical Association to
educate the Canadian public on the early warning signs of cancer and to encourage people
to see their doctor earlier. In the 1940s, only about 25% of people survived a cancer
diagnosis.
The Daffodil campaign began in 1940 and continues today. The main purpose of fundraising
in the early part of that decade was for education and research. The Canadian Cancer
Society name was introduced in 1946. In 1948 funding was set aside to assist cancer
patients with the cost of treatment.
The following year the National Cancer Institute of Canada was formed through an
agreement between the Canadian Cancer Society and the Federal Department of Health and
Welfare to administer cancer research funded by the Society.
Throughout the 1950s the Society grew and expanded its programs. In 1959 the
BC Division amalgamated with the Yukon Division.
In 2005, BC and Yukon established the Canadian Cancer Society Chair in Cancer Primary
Prevention at UBC with the support of the BC Government and other donors. In 2009 the
innovative Cancer Prevention Centre was formed in partnership with the University of British
Columbia.
The National Cancer Institute of Canada, the arm of the Canadian Cancer Society that
administers research funding, was renamed the Canadian Cancer Society Research Institute
in 2010.
For over 75 years the Canadian Cancer Society has made great strides in preventing cancer,
saving lives and supporting people living with cancer.
4|Page
About Camp Goodtimes
The Canadian Cancer Society’s Camp Goodtimes is an internationally acclaimed and
accredited recreation program that provides a unique and empowering experience for
children and teens with cancer and their families.
The summer camp program is set in the scenic landscape of Loon Lake in Maple Ridge,
Camp Goodtimes provides a safety-focused, fun, recreational program at no cost to
participants. Camp Goodtimes is accredited by the British Columbia Camping
Association and the Canadian Association of Pediatric Oncology Camps (CAPOC).
Camp Goodtimes has medical supervision and other supports on-site. Participants
experience adventure, take on challenges, form lasting friendships and unforgettable
memories. Many children and teens are empowered by the time they spend at camp. Many
families are renewed by a week without the stress of coping with cancer.
Our vision
Enhance the quality of life of kids and families living with cancer by providing
opportunities for growth and support through recreation-based experiences in a safe,
fun-filled environment.
A Brief History
The Canadian Cancer Society’s Camp Goodtimes was first established in 1985 on the
Sunshine Coast under the leadership of its founder, Lois Youngson. Since then, it has
continued to grow in its mission to serve children with a history of cancer, as well as
their families. Since that first week of camp that served 25 campers in 1985, we
have grown to accept more than 400 participants in 4 types of programs: Kids
Camps, Family Program, Teen Program, and Leaders In Training Programs each
year. Camp Goodtimes also runs Family Fun and Bonding events each month from
September to June.
This summer, Camp Goodtimes is offering 3 Family Programs, 3 Kids Camps, 3
Leaders In Training Programs and 1 Teen Program.
5|Page
Program Info
Each of the Camp Goodtimes programs have different eligibility requirements.

Kids Camp is for children with cancer and their siblings aged 7 to 15.

Family Program is for families that include a child with cancer aged 0 to 18.

Teen Program is for youth aged 15 to 18 in treatment for or with a history
of cancer .

Leaders In Training (LIT) Program serves youth aged 16 to 18 with
cancer or a history of cancer and their siblings.

Family Fun and Bonding (FAB) Events serves families that include a child
with cancer age 0-18. FAB events are day events help in different regions
throughout BC.
The Canadian Cancer Society’s Camp Goodtimes Program was developed, and is
maintained, with the help of the oncology and social work departments of BC
Children’s Hospital. Over 200 volunteers annually make our programs possible. We
are supported by individuals, groups, and service clubs, and are indebted to all of
these people – without their thoughtfulness and generosity, programs like this could
not be a reality.
6|Page
Philosophy of Camp Goodtimes Programs
The emphasis at Camp Goodtimes is on the participant’s experience. We, as a workforce,
are here to ensure that participants have a magical, safe and fun experience at camp. Camp
is meant to be a place where participants can try new things, develop positive relationships
and be themselves.
Whenever possible, the workforce will engage camp participants to take initiative, make
decisions and give feedback about the program.
Canadian Cancer Society Mission
The eradication of cancer and the improvement of the quality of life of those living
with cancer.
Camp Goodtimes Framework
Achieve desired goals for children, youth and families affected by cancer through
fun and recreation and with the highest level of accessibility that our capacity
allows.
Camp Goodtimes Goals – achieved through fun and recreation
1. Provide developmentally-appropriate opportunities
2. Increase participants’ resilience
3. Gain self-esteem & empowerment skills through:
 Peer support
 Creativity
 Challenge
 Goal-setting
 Diversity
 Choice
 Acceptance
o Physical & emotional states
o Taking chances in a safe environment / place
o Controlled risk opportunities
 Promoting healthy lifestyle choices
o Food, physical activity, rest, self-expression
 Developing social skills
o Social responsibility / Impact of actions
o Empathy and engagement with others and themselves
o Teamwork
 Developing independence and autonomy
 Effective and respectful communication
7|Page
Camp Support Structure
The diagram below describes how participants are supported at Camp Goodtimes. As a
workforce, we all support each other. The Camp Goodtimes staff holds volunteers in very
high regard and trust you to be capable and competent in supporting a child in their
experience of camp. If at any time you require assistance, please do not hesitate to connect
with members of the Leadership Team.
Campers are included in this support structure and they are supported by the Camp
Goodtimes workforce as well as by each other. Keep in mind, however, that a camper’s
perception of the Camp Goodtimes workforce and their experience at camp may be very
different from this diagram.
Campers
and
Families
Camper
and
Families
Skips and Hosts
PAs and
VAs
LIT
supervisors
and LITs
Dining Hall
Team
Waterfront
Arts &
Crafts
Health Care
Team
Leadership Team
8|Page
Camp Guidelines
Camp Goodtimes is committed to creating a camp environment that supports everyone in
having a successful and memorable camp experience. In order to do so, we’d like to invite
all camp participants, including workforce members and campers, to embrace the following
Camp Guidelines or seek support in doing so while at camp:
Be positive. Try to be enthusiastic and be
solution oriented.
Sip, slip, slap, slop, sleep: Sip on some
water to stay hydrated, slip on a t-shirt for
sun safety, slap on a hat for sun safety, slop
on some sunscreen for sun safety, and sleep
so that you have enough energy to enjoy all
that camp has to offer.
Be safe. Follow all safety guidelines, watch
out for your and other fellow participant's
wellbeing.
Be respectful. Listen to what other people
say, congratulate people on what they do
well and work together to make Camp
Goodtimes a wonderful experience for
everyone.
Do your best. Participate in camp activities
by giving it your all or even by cheering
other people on. Try new things – anything
is possible!
Have fun! Camp is a magical place! Enjoy
it!
How to use the Camp Guidelines:





The Camp Guidelines will be reviewed during various camp activities to
maximize participation and engagement.
As a Skip at Kids Camp, review the Camp Guidelines with your cabin group
and encourage kids to come up with their own set of guidelines for their
group.
At Family Program, talk about these guidelines with your host family.
Think about how these guidelines apply to you as a workforce member.
Use the Camp Guidelines to reinforce positive behaviour of participants!
9|Page
Expectations for Life at Camp
The following are behavioural expectations that members of the workforce must role model
and support while at Camp Goodtimes:
1. Practice good sun safety. Wear a hat, sunscreen and protective clothing. All workforce
members and campers receive Camp Goodtimes hats. Please wear this hat or one of your
own at all times when in the sun at Camp Goodtimes.
2. Wear sturdy footwear. Camp Goodtimes has a footwear policy that insists all workforce
members and campers wear sturdy footwear at all times. Flip flops are not allowed,
except when at the waterfront. Sturdy sandals are acceptable, but they should have a
heel strap and sturdy sole (e.g. Tevas, Crocs, sport sandals).
3. Wear modest clothing. Wear clothing that covers your body including at the waterfront.
Bring one-piece bathing suits and leave your bikinis at home.
4. Wear clothing with no inappropriate slogans and language. Please do not wear clothing
with alcohol or cigarette logos or with inappropriate language or phrases.
5. Please WALK when traveling from one activity to another at Camp Goodtimes. Running
enhances the possibility of tripping and accidents on our rocky and uneven terrain. We
walk to avoid scraped knees and falls!
6. Do not piggy-back participants or workforce members at Camp Goodtimes.
7. Leave cell phones at home or out of sight during program hours.
8. Be intentionally inclusive of all participants and other volunteers. Bullying and isolating
others are not acceptable practices at Camp Goodtimes.
9. The use of tobacco, alcohol and drugs is strictly prohibited while on Camp Goodtimes
property.
10. Verbal or physical aggression of any time is not tolerated.
11. Volunteers are trained to have contact with Camp participants during their summer
sessions only, so our policy is that volunteers have no contact with campers at any time
outside of their camp session (see page 17 for more information).
12. If you are going to leave the immediate Camp Goodtimes site, (for exercise, an
appointment etc) please first let a Leadership Team member know you are leaving and
your estimated time of arrival back on site.
Alongside supporting the Camp Guidelines and expectations, as members of the Camp
Goodtimes workforce you will be required to sign the Canadian Cancer Society Workforce
Agreement before your camp session. This includes the CCS Code of Conduct as it pertains
to physical gain, conflict of interest, privileged information and medical advice. For review of
the Workforce Agreement, please see the Appendix.
10 | P a g e
Outcomes for Unacceptable Volunteer Behaviour
It is expected that all guidelines be followed by Camp Goodtimes workforce members. If a
workforce member has engaged in any inappropriate or unsafe behaviours that are not in
alignment with the guidelines above, a Leadership team member will intervene.
In the event of a workforce member engaging in inappropriate behaviour, a Leadership
Team member would:
1.
2.
3.
4.
5.
Identify the behaviour of concern in an open dialogue with the workforce member,
Explain the expectations of the workforce members,
Check for understanding and ask if there are any points for clarification,
Provide mentoring and support to workforce member if needed, and
Develop a plan for follow up, if necessary.
If these measures prove ineffective, or in extreme circumstances, members of the
workforce may be asked to leave camp. This decision will be made by the Summer
Camp Director in consultation with the Volunteer Engagement Coordinator and Camp
Goodtimes Leadership Team.
11 | P a g e
Working with Other Volunteers
At Camp Goodtimes we teach and practice direct communication. It is our gaol that
workforce members be able to discuss thoughts, ideas and even conflicts with each other.
The model below is used to assist people in having direct conversations while at camp.
The Experience Cube
Sometimes it is helpful to start with an intention:
What is the purpose of having this conversation?
Also, invite the person into the conversation. Ask if it’s a good time to talk
Facts
(what would a camera have captured?)
Thoughts / Assumptions
(the story we have made)
Feelings
Wants
(glad, sad, happy, mad, afraid, lost,
uncomfortable, comfortable)
Some notes on the natural flow of this kind of conversation:





Before one person moves from Facts to Assumptions, the people engaged in the
conversation could share their understanding of the facts.
It is beneficial for each person to restate what the other person has said, which
improves clarity through the conversation.
Each person can speak to assumptions and the stories they have made about the
topic.
And so on through each step – it’s not necessarily going to be that one person
moves from intention to facts, assumptions, feelings, and a statement of what
they want while the other person listens.
Be cautious using words that end in “-ed” when speaking about feelings. “Ed
points the finger” – when we say we are disappointed, frustrated, etc, we are
inferring that someone has done this to us. But we can own words like glad, sad,
mad, and afraid.
12 | P a g e
Some thoughts we had about the Experience Cube:




It is a great way to move into difficult conversations
It is a great way to have efficient conversations
This can be used in cases where the initiator might not want to know the answer
(e.g. I want to talk about arriving late to the meeting)
It’s something we would like to practice
It’s nice to know that third parties can observe and support the conversation
Triangulation






A has issue with B
A does not communicate directly with B
Instead, A goes to C to talk about the issue with B
C becomes the Rescuer
Now, C has a different relationship or has issues with B
This is a triangulation




As a result, C may find yet another person to communicate
Now, C has created another rescuer
Eventually (sometimes quickly), there is a lot of triangulation...
And there is not a lot of direct communication happening
Our Goal and Commitment to Each Other:
DIRECT COMMUNICATION:
A talks to B
BASIC TRIANGULATION:
A
B
C
(The Rescuer)
TRIANGULATION RIPPLE EFFECT:
A
B
E
D
C
F
13 | P a g e
Ladder of Inference





This relates nicely with the Experience Cube where assumptions come into play.
A Ladder of Inference refers to the stories we make up.
When we assume for example that someone tends to be late, we will notice each
time they are late and add it to our “evidence” that we are right about our
assumption.
We may not notice the times that person is on time.
That person may not see themselves as having been late, or they may have a very
good reason.
I-Language




This has to do with owning one’s experience.
Instead of saying, for example, “You know how when you feel upset…” we rather
say, “I feel upset.”
Instead of “You can get this feeling when you ___,” we can say, “I get this feeling
when I ___.”
When someone uses “I” to express themselves, it has a different impact on listeners.
It is typically more powerful, more direct, and more connected.
14 | P a g e
Who to go to with Concerns/Issues
The Leadership team is at camp to provide support to all participants and volunteers. As
indicated in the segment above we encourage and value open communication in order to
make sure all people feel heard and respected as members of the camp community. If you
have concerns or suggestions, please talk to a member of the leadership team in a timely
manner to ensure that a solution focused approach can be taken. Refer to the chart below
to see who is the best person to talk to about your concern.
Name
Role
Shannon Hartwig
Summer Camp
Director
Talk to about
Russell
Drummond
Program Director
Camp Program Activities

Waterfront

Program guests

Arts & Crafts

Schedules
Jen Rubben
Waterfront Supervisor
Waterfront

Swim tests

Boating

Use of docks
Bayley Gale
Camper Experience
Director



Participant needs
Behavioural concerns and strategies
Engaging with families
Danielle Lawless
Camper Experience
Assistant



Participant needs
Behavioural concerns and strategies
Engaging with families
Jace Castello and
Cynthia Yoshida
Supervisors, LIT
Program
Leaders-In-Training Program
Kate Kelsey
Director, Nursing
Medical information

Participant medical and/or psychosocial
needs

If you are feeling unwell

Questions about the Health Care Team
Members
James Caspersen
Operations Supervisor




On site facility questions, concerns
set-up, clean-up
Emergency Procedures
Dining Hall/kitchen operations
Brittany Wheaton
Volunteer Engagement
Intern



Volunteer placements
Volunteer recognition
Volunteer opportunities for rest and fun
Jean Wong (at
CCS office)
Assistant, Camp
Goodtimes
Sandy Arseneault
(at CCS office)
Volunteer Engagement
Coordinator




Program Philosophy
Donor relations
Concerns with another workforce member
Workforce support
Paperwork and Camp information



Volunteer placements
Paper work
Volunteer support pre/post camp
15 | P a g e
Communication while at Camp
Phone Use
Because cell phones and other personal communication devices can be a barrier to children
participating fully in a camp experience, we kindly hold a “no cell phones” policy. This
behaviour is modelled by workforce members at Camp Goodtimes. We understand that you
may want to use your cell phone as a music device, so feel free to bring it to use for that
purpose in your personal time. If you do choose to bring your cell phone to camp, please
leave it in your room or have it locked away in the camp office. (FYI: there is limited cell
phone signal at Loon Lake, which will help enforce this policy).
There is a land line available at Loon Lake, should you need to use it for professional or
Camp purposes or for urgent situations. The number is 604-463-8165. Please give this
number to your family or close friends if they need to urgently communicate with you
throughout the camp sessions you attend. Members of the Health Care team or Leadership
team will relay your message to you and you can call back at a time that is most convenient
to you.
Internet Use
Internet is available in the camp office which is located in the Koerner building. Due to the
number of workforce members and the limited amount of computers available, we ask that
you keep your internet time to a minimum while at Camp and that you check the internet
only for personal emails or other urgent matters infrequently throughout your stay.
If you do need to use the internet, please work with a member of the leadership team to
schedule a time that works for you and for the staff.
16 | P a g e
Communication after Camp
With campers
We do not train any of our volunteers or contractors outside of the camp context, so our
policy is that volunteers have no contact with campers at any time outside of their
camp session.
We know that campers may wish to stay in contact with the camp workforce through email,
phone, regular mail, internet social networking sites, etc. However, we ask that our
workforce do not engage in any type of contact with campers even if the campers initiate
the contact. In the camper handbook, we also ask participants not to initiate contact with
volunteers outside their camp session. If you wish to share photos or messages they can be
mailed to our office and we will forward them to the intended recipient.
With members of the Camp Goodtimes workforce
In order to maintain confidentiality of our volunteers, Camp Goodtimes will not provide
contact lists including email, phone numbers to other volunteers. However, you are
welcome to communicate with each other and the Leadership Team after your Camp
Goodtimes experience.
17 | P a g e
Working with Camp Participants
Creating Routine
Make a
plan with
your
team.
-
What do you need to accomplish?
-
What do you want your routine to look like?
-
What will best serve the needs of your participants?
Ask for
participant
input
-
Make developing the routine a group effort!
-
Find out what they would like to see in the routine. E.g.
Group conversation before bedtime, etc.
Put your
plan into
action
-
Implement your routine as soon as possible.
-
When applicable, demonstrate the steps for your
participants and help them learn the ropes.
-
If there is a part of your routine that is not flowing
smoothly, communicate with your team.
-
Make adjustments if you need to.
-
Ask for help if you need it!
Reevaluate as
needed
18 | P a g e
Successful Communication
Communicating in a clear and respectful way is vital to building connection with the people
around you. The following tips can help you to interact successfully with children, youth,
families, and teammates.
Listening
The term “listening” refers to the process of making sense of what has been heard. Because
true listening requires attention and cognitive processing, it can be physically & emotionally
challenging. Listening can be especially challenging in a camp environment, where you may
encounter a number of distractions.
We encourage our workforce to be open-minded while listening to others. Being an openminded listener requires one to be patient, encourage trust, remain focused, control
assumptions and manage personal reactions.
Listening




is important because it
shows we care
allows us to learn valuable information
strengthens our relationships
reinforces the sharing of information.
Things to Remember






Keep an open posture
Maintain eye contact
Lean forward
Use responsive facial expressions
Speak in a warm and pleasant tone
Ask specific follow-up questions
Sometimes during a conversation the best thing to say is nothing at all! Silence is
important and can allow people time to process and to put their thoughts and feelings into
words. Taking a moment a silence can also give you time to formulate the response that
feels most appropriate for you. Rather than jumping into a response right away, take a
moment to think about what you want to do next.
19 | P a g e
Strategies
Consider opinions—Before adding
to the conversation, give thought to
what the other person is saying.
“I haven’t considered that before. Thank you for
sharing.”
Acknowledge feelings-This
communicates understanding and
lets the other person know that you
have heard them.
“I understand what you’re saying.”
Stop to gather your thoughts-It’s
okay if you don’t know what to say
right away! Feel free to give
yourself time to think about what is
being asked.
“Let me think about what you are saying for a few
minutes.”
“I’m glad I know your point of view.”
“It sounds like you’re feeling ____________.”
“I’m not sure right now. Let me check with
________ and get back to you.”
Accept what is being shared –
“Thank you. I appreciate your sharing with me.”
This reinforces sharing and can
-You can show people that you accept what they are
strengthen relationships. Allow all
sharing with you simply by listening and offering
types of feelings to be presented,
appropriate, non-judgmental responses.
even if they can be hard to listen to.
Think out loud-Share your
process. This is especially helpful
for role modeling decision-making
skills and letting people know how
you are arriving at your choice.
“I’m just thinking about how we can do this. I think I
will try _________ because _________. If it doesn’t
work out how we wanted it to, we can work together
to come up with something new.”
20 | P a g e
Acknowledging Desired Behaviour
When we take the time to acknowledge desired behaviour, we can:
• Increase the likelihood that the desired behaviour will occur again
• Reinforce what behaviour is expected
• Convey to participants that we care about them, and that we notice what they
are doing
• Build self-esteem
Ensure that you focus on a number of participants each day, and that your
acknowledgements are clear and specific. While there is a time and a place for giving a
group a general “Good job,” it is helpful to provide participants with examples.
General Tips
Look for the meaning behind the behaviour.
Remember that behaviour is functional and children communicate through their
behaviour. If we seek to understand what a behaviour might be telling us, we are in
a better position to meet the participant’s needs.
Be consistent and clear about your expectations.
It is hard for people to follow guidelines if they are feeling unsure about what the
expectations are. Tailor your communication to ensure that it makes sense for the
group that you are working with, and stay consistent throughout.
Explain where you are coming from.
While it is not always necessary or appropriate to provide an explanation, it can help
participants understand your reasons behind what you are doing if you take a few
minutes to speak with them about it. For example, if a participant is engaging in
activity that is unsafe, you will probably make more progress with them by talking
about why you are concerned than by simply saying “No!” Remember to keep these
conversations succinct and developmentally appropriate.
Use teamwork.
You do not have to manage situations singlehandedly. Sometimes it is helpful to get
a different perspective and approach. Be realistic with yourself about the areas
where you need support, and feel free to ask for it!
For any questions around Camper Experience or how to work with children, please chat with
Bayley Gale at [email protected]
21 | P a g e
Reporting Child Abuse and Neglect
POLICY STATEMENTS
Camp Goodtimes prohibits any form of child abuse, neglect or violence. The Child, Family
and Community Service Act requires that anyone who has reason to believe that a child has
been or is likely to be abused or neglected, and that the parent is unwilling or unable to
protect the child, must report the suspected abuse or neglect to a child welfare worker. The
legal duty to report overrides any duty of confidentiality, with the exception of solicitorclient privilege or confidentiality provisions of the federal Youth Criminal Justice Act.
Report of Alleged Child Abuse or Neglect by Caregiver or Other Adult
1. Anyone who suspects or receives a report by a child of abuse or neglect by an
adult in the child’s life (including parent, guardian or caregiver) must inform the
Director of Camper Experience, Camp Director or designee of the report
immediately.
2. The Director of Camper Experience, Camp Director will ask the staff or volunteer
to describe the suspicion or verbally recount the entire conversation they had
with the child and complete a Fact Gathering form.
3. The Director of Camper Experience, Camp Director or designee will obtain a
verbal report from any other staff or volunteers who witnessed the disclosure.
4. The person who heard the original report of abuse from the child or suspected
abuse or neglect will contact the Ministry of Child and Family directly. This
report can be done with the support Camp Director or Camper Experience
Director.
5. All workforce members are expected to cooperate with any and all directions
provided by the child protection worker at the Ministry of Child and Family and
the police (if applicable).
For more information on the signs of child abuse and neglect, refer to the BC Handbook for
Action on Child Abuse and Neglect. This handbook will be used at Training Weekend as a
training resource.
22 | P a g e
100% sight and sound supervision
Children at Camp Goodtimes must be supervised at all times. 100% sight and sound
supervision refers to always being within visual and/or auditory range of the children you
are supervising. For example, if your cabin of girls are getting ready before breakfast, it is
not expected that you are in the bathroom with them but that you can hear them should
any issues arise.
The ratio of children to adults at Camp Goodtimes programming is 1 adult: 3 children.
Teen Program: it is important to strike a delicate balance between supervision
15-18) and providing them with an opportunity to experience independence.
be aware of where their campers are at any given time. Teenagers should
with a “buddy” when traveling around camp. Help youth make good choices
guidelines and open communication from the start.
of youth (age
Skips should
always travel
by setting up
Workforce member should not be alone with one child at any time.
Appropriate touch
It is very common to build strong bonds with campers and other volunteers during camp.
At times, it is appropriate to show affection, encouragement and support through physical
touch. Consider the following ways to positively affirm campers and other volunteers:




High fives
Linking arms
Side hugs, hugs
Hand on shoulder
Always ask the person before physically touching them and only hug and appropriately
touch if you feel comfortable with it. Any touching, including the list above should be done
in the view of others.
Toileting/Bathing Procedures
If a camper requires a significant amount of assistance and/or they prefer to visit the Med
Shed for their toileting/bathing care, the Health Care Team will take care of it. There will
often be times when a camper requires extra assistance getting dressed, using the toilet or
shower. This assistance can look like the following:





Helping your camper get dressed
Turning on the water in the shower to ensure it isn’t too hot
Making sure the camper knows how to use their soap and shampoo
Placing a waterproof chair in the shower so the camper can sit down
Helping a camper clean themselves after using the toilet (this will be discussed
BEFORE the camper arrives on site to ensure you know how to do this properly)
23 | P a g e
REMEMBER: Safety FIRST! Children are NEVER to be alone in a room with an adult.
Practical tips:
 If you are helping a child in the bathroom, tell your co-skip and keep the door ajar so
that you can maintain the privacy of the child but can also be heard by your co-skip
 You can always bring your child to the Med Shed or ask a member of the Health Care
Team for assistance (you can come to us or we can come to you!)
Hygiene Expectations
While camp is the perfect place to swim, play and get dirty, we first and foremost, want to
maintain the health and wellbeing of our campers. Try to make hygiene a fun and nonthreatening part of the camp week. You can always ask the members of the Health Care
Team for help!
For skips, please ensure the children in your cabin:
 Brush their teeth a minimum of two times per day
 Shower every other day (some children will need to rinse every day)
 Wash their hands before every meal and snack
 Change their clothes every day
 Have ample time and opportunities to use the washroom (some children will
require more time than others)
For hosts, please ensure the children in you care:
 Wash their hands before every meal and snack
 Have ample time and opportunities to use the washroom
Bedtime routines
Bedtime can be one of the most challenging times to manage a group of children. Below
are some things to think about when putting a group of children to bed:





Create a routine on day 1 and stick to it!
Outline clear expectations for bedtime (e.g. when can flashlights be used)
Take care of all physical needs (bathroom, water, snack) before asking them to
settle
Introduce quiet activities before bed such a reading a story, gratitude wall or asking
kids about the high and low of their day (rose and thorn)
Expect some children to display signs of missing home near bed time.
24 | P a g e
Missing Home
Although campers may be excited about attending camp, it is not uncommon for
some to experience feelings of missing home before or during their session.
If a camper demonstrates signs of missing home, our workforce will utilize a variety
of strategies to support them in feeling comfortable with and engaged in Camp
Goodtimes programming.
If we are ineffective in supporting the camper in reducing their feelings of missing
home, we may contact their parent/guardian(s) to discuss helpful strategies used in
the past.
In some cases it may be appropriate for a child to call home and talk to a caregiver
about their feelings of missing home. Having a child call home will occur after other
strategies are used to engage the child in programming.
It is important to acknowledge that not all campers are ready to spend multiple days
away from home. Should a child leave camp, it is not the fault of the child nor the
skips and staff who supported this child. Leaving home and trying again another
summer might be the best possible solution for some children.
25 | P a g e
Engaging Children
As a member of the Camp Goodtimes workforce, your main purpose is to positively engage
the children, youth and families who are attending Camp Goodtimes in camp culture,
activities and programming. Engagement needs to be meaningful, relevant and appropriate.
Everyone plays an important role in making sure that each participant feels acknowledged
and included in the camp experience.
How to help participants feel welcome and included:
-
Use the WESTI tool (see below)
One simple statement: “Tell me
more!”
Get to know their goals for their time
at camp, and help them achieve them
-
Ask them questions about themselves
Speak to them at their level
Take the time to understand what
they are saying, and make sure they
feel heard
WESTI Tool
This tool is helpful to remember when greeting Camp Goodtimes participants for the first
time.
W
Warm Smile
Give them a real smile and let them know you are
happy to see / meet them!
E
Eye Contact
Making eye contact is a good way to show you
respect them and that you care they are there.
S
Shake their hand
This may seem formal but it’s a good way to greet a
stranger and safer than a hug when meeting a child,
youth, or adult for the first time.
T
Tell them who you
are & how you feel
“My name is Graham, I’m going to be with you in
your cabin this week! I am so happy to meet you!”
I
Introduce them to
others
Help people connect with one another by making the
first introduction.
First Impressions
Please be aware of the impact you can have when you tell another team member about a
participant or family you know. In one interaction you can set up negative or positive
expectations that affect how people relate to one another.
Remember that first impressions don’t only take place on Day 1 of camp. Each time a
participant sees you, your behaviour will be making an impression. At any given moment
26 | P a g e
throughout the day, participants and other team members will take note of your mood and
attitude. It is important to show signs of enthusiasm about what you are doing!
*If something is happening for you and you are unable to be engaged and enthusiastic,
please contact the Leadership Team for assistance or support.
.
27 | P a g e
Self–Care
Self-care: preventative activities and practices that are engaged in on a regular basis to
maintain and enhance a person’s short and longer-term health and well-being.
Self-care is important because it fosters work-life balance through a holistic lens. As a
byproduct of self-awareness, effective self-care increases our mental and physical capacity,
allows us to be better prepared for challenges, and guards against burnout.
Burnout: also known as compassion fatigue, a state of emotional, mental and physical
exhaustion that hinders purposeful investment in various areas of life, from career to
education to relationships.
The best way to prevent burnout is awareness of strengths, limitations, personal needs, and
goal setting.
Questions to ask yourself while creating a Self-Care Plan:
•
Who are you? – Self-understanding is
a starting point to habit creation
•
Why is self-care important to you? –
Why do you need to implement this
sort of structure into your life? What
could it help you avoid or achieve?
•
What are your limitations? Your
needs? – The active understanding of
your boundaries
•
When you are in need of self-care,
how is that identifiable to yourself
and others? – For future indications
of necessary reassessment
•
Where do you succeed in your
personal self-care? Where do you
struggle? – Potential areas of
reflection and goal setting.
Look for patterns in your responses. Are
you active in some areas of self-care but
ignoring others? Take note of anything you would like to include more of in your life. Don’t
be afraid to reassess your self-care plan. As we grow and learn more about ourselves, we
will experience changes and transitions in our self-conduct and management as well.
Your self-care plan will likely need some adjustments to suit the environmental limitations of
camp. In addition to prompting you to take breaks, we will also prompt you to use your selfcare strategies. Questions regarding self-care implementation, as well as rejuvenation and
relaxation strategies can be directed to Brittany Wheaton, Volunteer Engagement Intern at
[email protected].
28 | P a g e
Program Activities
In this section, you will get an overview of what types of program activities will be at camp
this year. This list is not meant to be exhaustive, but will give a general overview of
programs. For additional information about program activities and how to prepare for these
activities, please do not hesitate to contact Russell Drummond, Program Director, at
[email protected].
Always remember to be enthusiastic about whatever you’re doing as part of the program at
Camp Goodtimes. Enthusiasm is infectious!
2014 Theme – Into the Jungle
Ahhhhhhh...ahh..ah..ah...ah...ahhhhhhhhh... Did you hear that? Tarzan and Jane are on
their way to camp! This year, Camp Goodtimes is celebrating the jungle including
rainforests, jungle animals, dinosaurs, and even concrete jungles like downtown Vancouver.
You are welcome to interpret this theme in whatever way is meaningful for you. Our
primary focus is on making Camp Goodtimes a place where nature, forests, trees, animals,
and people are celebrated!
29 | P a g e
Kids Camp
Here are some examples of magical themed meals and activities we will be having at Camp
this summer:








Tacky Tourist Safari camper registration and opening dinner
o Bring those binoculars and animal costumes to welcome our
campers
Birthday Party Lunch
o Celebrating all the birthdays of the summer in style!
Land Before Time Dinner
o Jungles from prehistoric time!
Where The Wild Things Are Lunch – Think adventure and imagination as
we go on a daring journey!
Rainforest dinner – Lions, tigers, and giraffes oh my!
Monkeying Around Lunch
o Need we say more?
PJ Breakfast – Wear your favourite PJs to breakfast
o This breakfast will include classic cartoon music soundtracks
Urban Jungle Gala
o Followed by the dance
This year the age groups for Kids Camp, from youngest to oldest, are called Monkeys (7 to
8 years), Jaguars (9 to 11 years), Macaws (12 to 13 years), and Gorillas (14 to 15 years).
Family Program
Family camp will also have a jungle theme this summer. So, bring your safari outfit,
rainforest wear, and be ready to spend four days amongst vines, palm trees, and Tarzan
and Jane. Plus, bring your favourite pair of PJs (jungle themed or not, it's up to you) for our
pajama breakfast!
Teen Program
Teen Program will include one themed dinner - #trendingnow! Are you current on the latest
trends? Our teen campers certainly will be so find out what is #trendingnow and dress the
part at our only teen camp themed meal of the week!
Also, bring your favourite pair of PJs for our pajama breakfast!
NOTES: There are plenty of opportunities to dress up so engage as much as possible with
this year’s theme. You may even want to consider bringing more costumes than clothes
although there are always costumes in the skit tent.
We will be having themed activities throughout camp (especially Kids Camp and Family
Camp) with blocks of programming that involve the entire camp. Please do your best to help
participants engage with the activities in meaningful ways and be mindful of time to be sure
everyone is included before rotating to the next station or activity.
30 | P a g e
Engagement
Making activities accessible, challenging and engaging are all considered when we create
and decide upon Camp Goodtimes programming. It is also the responsibility of those leading
the activities to be mindful of campers’ needs and to meet them where they are. Alternate
activities will be initiated if there are campers who cannot or do not wish to participate in
the planned activity.
Each activity is planned to offer substantial challenge to all participants and meeting this
challenge will serve to enhance the campers' sense of mastery and self-worth. In situations
where there are options, participants will be given a sense of control over their day by
getting to decide amongst themselves what they want to do. Volunteers and staff can
provide gentle direction where appropriate. Awards, medals, certificates, and T-shirts can be
important souvenirs, which reminds children of their camp accomplishments. It is the
responsibility of the Skips or Hosts to distribute such memories of camp to participants
equally.
Programming
Camp Goodtimes offers a variety of programs that are developmentally appropriate for
participants at all of our programs including Kids Camp, Family Program, Leaders-InTraining Program and Teen Program.
Every morning commences with an optional sunrise paddle or rip and dip (swim). The
activities that often follow breakfast are usually split by age groups or in the case of Family
Program, between adults and children. Some of the potential activities that happen during
this time are arts and crafts, high ropes, orienteering, buddies, and waterfront. On Day 2,
after breakfast, the morning commences with a camp-wide kick off. Day 2 is also when
swim tests take place.
Every day, lunch is followed by a one hour rest period. Please ensure that this rest hour is
honored, as it is essential to participants’ health and well-being.
Afternoon activities include: waterfront, climbing wall, arts and crafts, high ropes and camp
wide activities. Different programs have special events. For example, on Day 6 of Kids
Camp, a camp-wide water fight with the Maple Ridge fire department occurs on the Lower
Field.
Most of the evening programs include a campfire which is facilitated by the Program
Assistants (PAs). With the assistance of the Program Director, PAs are responsible for
preparation, facilitation, and clean-up of program activities. Be prepared to sing, perform
skits, and encourage campers to do the same. A special evening program at Camp
Goodtimes is the weekly Casino Night at Kids Camp, which occurs on Day 4 (this also
happens during Family Program and is called ‘Carnival’). Cops for Cancer riders, which
include emergency personnel and members of law enforcement, attend and help run the
stations. At Casino Night, participants have an opportunity to “pay it forward” by donating
31 | P a g e
their play money rather than collecting prizes. Casino games include a human slot machine
and many other themed activities.
Other activities that occur throughout our programs include:







Waterfront activities including swimming, canoeing and kayaking
Arts & Crafts
Campfires
Dance
Nature hikes
Full-camp activities based on the theme
Adventure programming based on age including rock-climbing, low- and highropes courses
For more information about Camp Goodtimes programming and external program providers,
please visit the Camp Goodtimes Activities webpage.
32 | P a g e
Pinnacle Pursuits Expectations and Rules
Pinnacle Pursuits Inc. is dedicated to building exceptional human beings and peak
performing leaders and teams through transformational, action- based learning experiences
that align purpose, passion, and performance.
Since 1997, Pinnacle Pursuits has inspired and engaged organizations, youth groups,
families, and corporations, both locally and globally in reaching their potential and achieving
long-lasting results. Our team is committed to inspiring people to engage strengths and
recognize their potential. We provide opportunities for people to challenge themselves,
develop new skills, expand their perspectives, and achieve peak levels of performance and
growth within themselves, in their relationships, and in their work.
At Camp Goodtimes, Pinnacle Pursuits facilitates the high and low ropes courses, as well as
archery, climbing wall, orienteering, ecology walks and some team building activities. For
more information about Pinnacle Pursuits, feel free to peruse their website:
www.pinnaclepursuits.com.
The unique experiences that Pinnacle Pursuits provides offer an opportunity for campers to
come together as a team and to try new individual challenges. Your role can have a major
impact on the success of the group. The following guidelines are designed to help you fulfill
your role so that you can support the group and the Pinnacle Pursuit facilitators.

Be part of the group unless a particular initiative is designated specifically as a
‘camper-only’ activity (this situation will be communicated to you from our
Pinnacle staff). Stay with them, engage with them and be yourself. Avoid being
an observer or having side conversations and take this opportunity to play with
the group as a positive role model. In your engagement with the group notice
who is “feeling in” and who is “feeling out” and be sensitive and creative in trying
to invite all campers “in”.

Be conscious that this experience is designed for the campers’ learning and give
them the opportunity to make mistakes and figure out the group challenges
without you taking over or telling them what to do. See yourself as a catalyst for
the group’s experience. Find a balance between doing nothing at all and
dominating the group’s dynamic. Ask for input from our Pinnacle staff if you
would like input or feedback on what to do.

In all of our activities we encourage challenge by choice and optimal
participation. This allows campers to NEVER feel pressured into doing an activity
that they are not comfortable participating in. This applies to you too so please
do not participate in any activity you are uncomfortable with.

Ask the Pinnacle Staff how you can support them in working with the group.
Support will take on a different nature depending on the various activities and
may include: helping with helmets and harnesses, helping as a primary or backup belayer, helping as a rope handler or ladder spotter, trying to get the group
to the activity on time, and at times you may support by actually not
participating in an activity so that we can make sure all of the campers have an
33 | P a g e
opportunity try. Overall we expect your support in ALWAYS looking at the
group’s needs first and communicating with us if you have any personal needs
that may keep you from doing this well.

Make sure participants know what to wear and what to bring. Bring extra clothes
or hats as some participants may be under-prepared for wind, rain, or sun. For
low ropes all participants must have long pants and for all our activities they
must wear close-toed shoes.

We require that the campers value and respect our program safety guidelines
and thus ask that you also consistently uphold and reinforce these guidelines as
well. Your influence on the campers is paramount to the campers and overall
group attitude.
The Waterfront
The waterfront is an important area of camp and one that has its own risk management
policies and procedures. Because of the unique nature of the programming that occurs at
the waterfront, there are certain codes of behaviour and rules that govern the waterfront
area of which all workforce members should be aware.
General Waterfront Rules:












Waterfront activities are only permitted when a lifeguard is on duty.
Swimming from dusk to dawn is forbidden.
Everyone must take a swim test in order to swim without a PFD.
Everyone must strictly adhere to the rules of the Buddy Board.
Pushing or throwing others into the water is not allowed.
Running on the docks is not allowed.
Swimming outside the designated swim area, including under the docks, is
not allowed.
Jumping is allowed in the swim area, but not near the stairs.
Diving into the area outside the dock is allowed at specific times under
lifeguard supervision.
Back dives and flips are not permitted.
Water toys are for use only in the swimming area.
The beach and waterfront are closed at nighttime to members of the
workforce and all campers.
Boating Rules:





All boats must stay within the boundaries set by the Waterfront Supervisor
(the rope ferry unless otherwise stated).
All boaters must wear a properly-fitted PFD.
All boaters must be signed into the Boating section of the Buddy Board.
Splashing from boat to boat is not allowed.
Intentionally tipping boats is not allowed.
34 | P a g e
Expectations for Skips at the Waterfront:








Attend to their campers at all times.
Be in the water if their campers are in the water.
Be within arms’ reach of campers under the age of 7 at all times (required by
law).
Manage the fair use of waterfront equipment amongst campers.
Recognize the limited number of kayaks and manage the fair use of kayaks
amongst campers.
Help keep the dock clear of clutter that could impede the lifeguards’ ability to
respond to an emergency.
Ensure that campers clean up after themselves at the waterfront.
Bring any concerns about safety at the waterfront to the attention of the
Waterfront Supervisor.
All volunteers, except lifeguards, are welcome to participate in waterfront activities any time
the waterfront is open. Lifeguards are allowed to swim during their training and before/after
swim sessions.
The Buddy Board
The Buddy Board is part of a system to account for everyone at the waterfront. The buddy
board is used for monitoring participation in boating and swimming.
Everyone at camp will be given a metal washer with his or her full name written on it. This
washer will be stored in a set of drawers near the main dock.
Before heading onto the dock, campers need to have their washers with them. Skips are
responsible for ensuring that their campers have their washers.
Boating and the Buddy Board:
Campers hand their washer to the Captain of the Buddy Board who will place
it on a nail under the “Boating” heading. Lifeguards will use this portion of the
Buddy Board to ensure that the number of boaters on the water aligns with
the number of washers on the board. During Buddy Checks, lifeguards will
check that the number of washers on the board matches the number of boats
on the water. Boating activities do not have to stop during Buddy Checks.
Swimming and the Buddy Board:
Campers hand their washers to the Captain of the Buddy Board in groups of
two or three. The Buddy Captain will assign each of these groups a different
number. Skips are expected to make sure that everyone in their cabin is
grouped and remembers their buddy numbers.
35 | P a g e
Buddy Checks:
Buddy checks occur regularly throughout the swimming period. Lifeguards
signal a buddy check by ringing a bell. At this time, swimmers must stop what
they are doing and find the person/people they are grouped with. A lifeguard
will then yell out a list of numbers from the Buddy Board. When a group’s
number is called, they should raise their hands and call out to indicate that
they are present. Once all numbers have been checked, the swim session
resumes until the next Buddy Check.
Campers must inform the Buddy Captain if they want to change activities or
leave the waterfront. Buddy groups may need to be adjusted when switching
activities.
When leaving the waterfront, Skips are responsible for ensuring that their
campers’ washers are returned to the appropriate box on shore.
The Beach
When the waterfront is open, campers may choose to play at the beach. The beach offers
shade on a sunny afternoon and an alternate activity for campers who aren’t fond of the
water.
If the level of activity at the waterfront and the number of guards on duty permits additional
responsibility, lifeguards will attempt to keep an eye on activity at the beach. The Camp
Goodtimes workforce should be aware, however, that even though the beach is located next
to open water, it is not officially guarded by the Camp Goodtimes lifeguard team.
36 | P a g e
Medical
Camp Goodtimes is a fun-filled and supportive activity-based program. Policies and
procedures have been developed based on our camper’s abilities. Participants are kids first,
but we must remember that we are responsible for their safety. This medical section is not
everything you need to know about how to work with children with cancer, but it will
provide you with a solid foundation of what to be aware of and how to make decisions in the
best interest of the children’s health.
Our Health Care Team provides skips with pertinent medical information about the campers
in order to help them stay safe and have a great experience at camp. Common information
relates to:
 Toileting
 Eating
 Times to bring your camper to the Med Shed
 If your camper has anaphylaxis, asthma, diabetes, seizures, bleeding issues,
fatigue
 When in doubt, ask someone in the Med Shed
Our goal is to treat all of our campers as children first, and not as their diagnosis. That is
why we are very concerned with keeping our campers information confidential. If you are
curious or unsure about a medical issue with one of your campers, please talk with the
Health Care Team.
If you have any medical questions, either about the children or your own health (as it
relates to Camp), please contact Kate Kelsey, Nursing Director, at [email protected].
37 | P a g e
What is cancer?
Cancer is a disease of the cells. Normal cells in our body are the building blocks for our
tissues and organs. Cancer cells are abnormal cells that act differently. A particular cell or
group of cells begins to grow uncontrollably and crowds our normal cells. There are many
forms of cancer, but they all have two things in common: 1) uncontrolled cell growth and 2)
the ability to invade other parts of the body. Cancers are named after the part of the body
where they start.
How does cancer spread?
Cancer can spread to just the immediate surrounding area, or travel to other areas of the
body. When cancer spreads to farther parts of the body, this is called metastasis. The ability
to invade other cells and spread throughout the body makes it a malignant disease.
What causes cancer?
Cancer is not contagious. No one knows why children get cancer. As far as we know,
nothing that anyone did caused the disease and there is no evidence that anyone or
anything could have prevented it. However, a lot of research is being done to identify why
children get cancer and only a few forms of childhood cancer are hereditary.
It is important to note that causes & types of cancer are different in children than in adults.
How common is cancer in children & teenagers?
In Canada, on average 836 children ages 0-14 will be diagnosed with cancer and on
average 82% will survive. Approximately 2075 young adults ages 15-29 will be diagnosed
and on average 80% will survive. At BC Children’s hospital, there are approximately 120
new diagnoses per year. Overall, cancer occurs slightly more frequently in boys than girls
and mostly in the first five years of life or after 15 years. Cancer is less common in children
than in adults.
Types of childhood cancer
There are two major types of childhood cancer:
1. Leukemia: This is the most common type of childhood cancer. Leukemia is a cancer
of the blood cells that starts in the bone marrow where blood cells are made. There
are different types of leukemia, and they are treated differently. The most common
form is called Acute Lymphoblastic Leukemia (ALL).
2. Solid Tumours: These are lumps or masses that grow from abnormal cells. There
are two kinds of solid tumours, benign and malignant. Benign tumours are non38 | P a g e
cancerous because they do not spread or invade other parts of the body. Malignant
tumours are cancerous because they have the ability to grow, and spread throughout
the body (metastasis). Some common cancerous solid tumours in children include:







Brain tumours: the second most common type of cancer in children
(behind leukemia) and the most common solid tumour in children.
These can arise in many parts of the brain.
Lymphomas: cancers that arise in the lymphatic system. The
lymphatic system is the body’s circulatory network for filtering out
impurities and fighting infection.
Bone cancers: originate in the bones, these occur most often during
adolescent growth spurts. E.g. Ewing’s Sarcoma and Osteogenic
Sarcoma
Wilms’ tumour: cancer of the kidneys most often appears in children
between the ages of 2-4 years.
Rhabdomyoscarcoma: most common soft tissue cancer in children
which originates in the skeletal muscle. Although it can occur in any
muscle tissue, it is most often in the head and neck area, the pelvis or
the arms or legs.
Neuroblastoma: this cancer is only found in children, it originates in
very young nerve cells. Most of these tumours grow on the adrenal
glands located in the abdomen, near the kidneys.
Retinoblastoma: malignant eye tumours that occur in young children
& show a hereditary pattern.
How is it treated?
The goal of cancer treatment is cure. Different cancers are treated in different ways. The
cure rate is based on a child being 5 years in remission (disease free). In Canada, the
estimated 5 year survival rate for all childhood and youth cancers is 82%. Childhood
leukemia now has 80-90% cure rate. Treatment of cancer is targeting the rapidly dividing
cancer cells in the body.
The main forms of cancer treatment are:




Chemotherapy: using drugs to kill cancer cells
Surgery: removal of the cancer cells
Radiation: using radiation to kill cancer cells and/or shrink tumours
Bone marrow transplant: replacing the diseased bone marrow with healthy
bone marrow so that the body can create healthy blood cells
39 | P a g e
What are the side effects of treatment?
Different cancer treatments result in different side effects. Many of these happen because
cancer treatments affect any normal rapidly dividing cells as well as the cancerous cells.
The major areas impacted by treatment because of their rapidly dividing cells are the blood,
hair and skin, and the mouth through the gastrointestinal tract (GI tract) (everywhere from
the point food goes in until it comes out).
Common side effects include:
Alopecia

Hair loss or thinning of hair
o Hair will grow back as soon as the aggressive treatment part of the
therapy is finished
o It may return at a lighter color & may be curly

Fatigue is very common: the children/teens may tire easily and have more
trouble “keeping up” with the other kids. Changes in the amount of certain
types of blood cells can result in different symptoms depending on the job of
that type of cell.

People receiving treatment for cancer are often at a higher risk for infection
because they will have less neutrophils (a type of white blood cell that fights
infection)

Some tiredness can be caused by low hemoglobin (the cells that carry oxygen
to the body)

Sometimes the child may be more likely to bruise or bleed, this is a result of
low platelets (the cells that help the blood clot)

What we can do:
o Ensure that the campers get enough rest. Encourage campers to rest
after lunch. If campers look tired, be firm about rest and bedtime
o Report any unusual fatigue to medical personnel !!!
o Be aware of infection control (see below)
o No rough housing/contact sports!! You will be told if you camper is at
risk of bruising and bleeding - report bruising and nose bleeds to
medical personnel!!!
40 | P a g e
Nausea & Vomiting

May be sensitive to odors & experience a change in taste

May have decreased or no appetite and/or have cravings for certain food

May have painful mouth sores

What we can do:
o The child/teen may have a tube that goes into their stomach for all or
some of their eating
o Offer small frequent meals & healthy snacks
o Encourage fluids especially in hot weather
o Special attempts are made to provide food that the camper is able to
(and wants to!) eat
o Some campers may refuse to eat due to mouth sores. Please contact the
Health Care Team if your camper is struggling to eat.
Skin


Causes skin to be photosensitive (extra sensitive to the sun): the kids burn
easily
What we can do:
o Apply sun screen ½ hour prior to going out and regularly throughout the
day; Make sure to slather it everywhere: on bald heads, ears & the back
of the neck.
o Wear a hat.
o Do activities in the shade as much as possible
41 | P a g e
How can you protect yourself and others from infection? Infection Control!

Individuals undergoing treatment for cancer are at increased risk for
developing infections. It is very important for volunteers to understand why
we screen for signs of infection before, during and after camp.

Although some infectious diseases such as H1N1 and Measles have been
prevalent over the past few years, our campers are at risk of becoming
severely ill due to many other illnesses as well. A simple cold for the average
individual has the potential to cause death in a child undergoing treatment for
cancer.

Please remember that it is in the best interest of our campers to seek
attention from our medical team whenever you are feeling unwell so that we
can do a thorough assessment (this includes cold sores, pink eye, sore
throats etc).

Signs of infection: fever, sore throat, sore ears, cough, chill, feel warm to
touch & GI upset. All sores, cuts & scrapes need to be cleaned.

Plan to prevent infection: good personal hygiene; good hand washing after
using the bathroom & prior to meals.

If you are helping campers in the bathroom, please wear gloves.

Encourage campers to brush their teeth after meals and at bedtimes.
Universal precaution is about protection. It protects you and the person you are
helping from illness and diseases that could spread through contact with body fluids. All
staff at Camp Goodtimes practice universal precaution. What does this look like?

You wear gloves when dealing with any body fluids. General rule = if it’s wet
and not yours- wear gloves.

Always wash your hands before & after dealing with any body fluids even
though you have worn gloves (saliva, blood, urine, feces etc)

Never share make up, razors, toothbrushes, toothpaste

Gloves can be found in all bathrooms. They are not balloons!

The best & simplest way of preventing the transmission of infection is
good hand washing!
42 | P a g e
MEDICAL ITEMS YOU SHOULD REMEMBER
SUN SAFETY:
1. Sunscreen with SPF30+ should be worn at camp at all times
2. Remember to put sunscreen under your shirt, the shirt alone only provides an
SPF of 4-10
3. Sun protective gear should be worn at all times including hats and sunglasses
4. Put on sunscreen 30 minutes before exposure to sun
5. DO NOT SUN-TAN… please remember that you are at a cancer camp, if you
notice anyone sun-tanning please politely tell them to stop
6. Encourage fluid intake especially when campers are playing in the sun. If you
are drinking lots of water/juice the campers will drink too. Water water water!
BUG SPRAY:
1. Bug spray should be worn at camp at all times, especially in the evening
2. Bug spray containing 20% or more DEET MUST NOT BE USED on the campers
unless it is their own.
3. Bug spray should be sprayed after your sunscreen has been absorbed.
4. There are campers who are allergic to mosquitoes, please ensure that these
campers always have bug spray on.
UNIVERSAL PRECAUTIONS:
1. ALWAYS WASH YOUR HANDS: THIS IS THE NUMBER ONE METHOD TO
PREVENT THE SPREAD OF GERMS.
2. Wash hands before and after meals AND after using the bathroom. Warm
water, 30-60 seconds of lather, paper towel to turn off tap and dry hands.
3. If you are one to one with a camper who needs help in the bathroom please
use gloves at all times…wash hands after you’re done…even if you were
wearing gloves. Gloves will be provided in all the bathrooms.
4. If someone in your group wets their bed….please use gloves when helping
them in/out of wet clothes/sleeping bags…we will supply you with some
5. Do not share personal hygiene products
6. Do not bring nuts or nut containing products to camp, many campers are
extremely allergic to nuts
7. IF YOU OR A CAMPER IS EXPERIENCING VOMITTING OR DIARRHEA PLEASE
COME TO THE MED SHED
CENTRAL LINES:
1. Some campers may come to camp with central lines- these are tubes/ports
that make it possible to access major blood vessels closer to the heart.
2. There are two types: VAD (venous access device) and CVC (central venous
catheter)
3. VAD requires no care. CVC requires DAILY care. All care will be done by the
medical staff. These are VERY fragile systems and require specialized care.
There is to be no rough housing with any camper, but especially if they have
a central line. There is a real possibility of the tube breaking or coming out
and THIS IS AN EMERGENCY.
43 | P a g e
Risk Management
Safety is of the utmost importance at Camp Goodtimes. At Camp Goodtimes, we strive to
provide a recreational residential camp experience where fun and safety go hand in hand,
where no unnecessary risks are taken and where unsafe situations are anticipated and
therefore, prevented. Questions regarding risk management should be directed to Shannon
Hartwig at [email protected].
Risk management is concerned with:
 Recognizing potential risks
 Eliminating unnecessary risks and managing acceptable risks
 Risk management can occur in many different settings at Camp, from all-camp
programming to interacting with cabin groups or individual campers. It is all
members of the workforce’s responsibility to understand the concept of risk
management at Camp Goodtimes.
If risk is a spectrum, it is easy to agree on extremes. For example, with respect to
waterfront activities, it would be “risk-free” to ensure that no child is permitted to go in or
near the water. At the other end of the spectrum, it would be unacceptably risky to operate
the waterfront without lifeguards, a buddy system, and swim-testing while demanding
mandatory participation in swim activities.
The Camp Goodtimes staff understands that individuals make decisions about risk based on
their own upbringing, their personal life experiences, personal beliefs and physical safety
and fitness. A camp risk-management process ensures that there is consistency in decisionmaking.
The simplest action to recognize risk and manage possible outcomes is to perform a 360 (as
in 360 degrees).
How to do a 360
When you walk into a specific environment, you can help increase safety at camp:






Stop for a moment and look completely around to assess potential dangers.
Look for any environmental hazards, including “fire, wire, gas, glass”, tripping
hazards, cliffs or drop-offs, stairs, program equipment that has been left out.
Notice if there are any changes to the environment.
Notice the weather and its effects (e.g. rain may cause rocks and docks to
become slippery).
Take note of the time of day and light. If it is a sunny day, make time for
participants to be in the shade. Prepare for activities by bringing a flashlight
to activities that start in daylight, but end after dark.
Notice others within the surrounding. Make a note of people’s energy levels
and physical abilities. Ensure that participants engage in proper hygiene and
get adequate rest, hydration and food to ensure that they can participate to
the best of their ability and be optimally aware of their surroundings.
44 | P a g e
Emergency Procedures
Emergency procedures give protocol for when serious critical incidents do occur. If you have
any questions or concerns about emergency procedures, please contact the Summer Camp
Director, Shannon Hartwig, at [email protected].
There are emergency procedures for the following incidents and emergencies:





Missing person, on land and in-water
Fire
Injury and Medical Emergency
Waterfront Emergency
Evacuation




Natural Disasters: Earthquakes
Major Storms
Power Outages
Wildlife in the Research Forest
Emergency information can be found at the following locations at the Dining Hall and in the
Med Shed.
Emergency protocol
In the event of any type of emergency, the Camp Goodtimes workforce and participants will
hear constant sirens throughout the camp area.
When you hear the sirens, proceed (walk quickly – do not run) to the gathering area located
in the lower parking lot. You will be shown this parking lot when you arrive on-site. Line up
with your respective group (cabin or workforce team) and wait for directions from the
Leadership Team. If you wear a radio while at camp, please bring your radio to the area in
front of the Leadership Team for redistribution to workforce members involved in
emergency procedures. Keep campers quiet, calm and ready to respond to further action or
direction.
In the case of an emergency where the gathering area is deemed unsafe by the Leadership
Team, you will be directed to another location.
Waterfront Emergency protocol
A whistle blast indicates an emergency situation at the waterfront. Respond to the whistle
blast immediately by:
 Returning to shore
 Ensuring that all campers are safe and accounted for
 Waiting for further directions from the lifeguards and/or the Leadership Team
 Keeping campers quiet, calm and ready to respond to further action or
direction
Please be aware that waterfront activities will cease in any situation where the lifeguards’
ability to supervise is compromised.
45 | P a g e
Conclusion
On behalf of the Canadian Cancer Society and Camp Goodtimes Leadership Team, thank
you for reading this manual and the online resources. Your commitment to be as prepared
as possible for Camp Goodtimes is very much appreciated. We hope that through this
manual, the online resources, the Training & Development Exercises, and your in-person
training sessions, we will have a strong workforce to provide children with cancer and their
families another incredible summer.
See you this summer!
46 | P a g e
Appendix A - Workforce Agreement
Code of Conduct
As a member of the Canadian Cancer Society Workforce (volunteers and staff), you
are an invaluable factor in the success of our initiatives. Your role will help to shape
the communities perception of the Society and will have an impact on our shared
ability to promote and advance the three pillars: prevention, research and support.
This document is an important tool in maintaining our reputation for honesty,
integrity and the faithful discharge of public trust and confidence. All Workforce
must comply with the Workforce Agreement as a condition of your engagement
with the Society.
Policy
Personal Gain: Workforce must not use your engagement status with the Society to
obtain personal gain from those doing or seeking to do business with the Society.
Conflict of Interest: Workforce must avoid all situations in which your personal
interests conflict or might conflict with your duties to the Society.
Privileged Information: Workforce must not use, for your own purposes (including
financial gain) or disclose for the use of others, information obtained as a result of
your engagement with the Society. This policy applies while you are a member of
the Society Workforce, and continues after your engagement has ended.
Intellectual Property: Any intellectual property developed by Workforce in the
course of your engagement with the Society is the property of the Society.
Workforce Acknowledgement: Workforce, both present and future, are required to
acknowledge that you have read and understand this Workforce Agreement.
Procedure
The Canadian Cancer Society enjoys the highest reputation for honesty, integrity
and the faithful discharge of public trust and confidence. As Society Workforce, you
have the highest onus to honour that reputation and conduct yourself at all times in
a manner which will enhance that reputation and not detract from the public trust
and confidence. Accordingly, all Workforce must comply with this Workforce
Agreement in its entirety.
These are the minimum standards of conduct and do not cover every contingency.
Any material failure to comply with these standards can be deemed sufficient
grounds for disciplinary action including, but not limited to, termination for cause. If
47 | P a g e
you are uncertain of the application of this Agreement in relation to your role as
Workforce, you should consult with your immediate supervisor.
Personal Gain
Workforce may not seek or accept gifts, payments, services, fees, special valuable
privileges, pleasure or vacation trips, accommodations or loans from any person or
from any organization or group that does (except in the case of loans, from persons
in the business of lending and then only on conventional terms), or is seeking to do
business with the Society.
Conflict of Interest
Workforce should avoid acquiring any interests or participating in any activities that
would tend:
 To deprive the Society of the time or attention required to perform your
duties properly; or
 To create an obligation or distraction that would affect your judgment or
ability to act solely in the best interest of the Society.
In certain instances, ownership of or participation in ownership of a business
enterprise might create or appear to create such a conflict. Workforce are required
to disclose to your immediate supervisor, in writing or as may be otherwise
authorized, all business, commercial or financial interests or activities where such
interests or activities might reasonably be regarded as creating an actual or
potential conflict with duties related to your engagement. Workforce charged with
executive, managerial or supervisory responsibility are required to see that actions
taken and decisions made within your jurisdiction are free from influence of any
interests that might reasonably be regarded as conflicting with those of the Society.
If personal or financial benefit is improperly gained by Workforce directly or
indirectly, through a spouse, child or relative as a result of your engagement, by
the use or misuse of Society property or of information that is confidential to the
Society's business, then you must account to the Society for any benefit received.
Workforce must do more than merely act within the law; you must act in such a
manner that your conduct will bear the closest scrutiny should circumstances
demand that it be examined. Not only actual conflicts of interest but also the very
appearance of conflict should be avoided.
Privileged Information
Certain of the Society's records, reports, papers, devices, plans, methods, and
apparatus are considered by the Society to be confidential. Workforce are
prohibited from revealing information concerning such matters, at any time,
without proper authorization.
48 | P a g e
Medical Advice
Workforce may not give medical advice (which includes comments and suggestions
that personalize medical information and influence treatment decisions), but may
give information about cancer (which consists of facts available to anyone seeking
general knowledge about the disease and its treatment). No personal convictions or
ideals may be imposed on campaign participants; this includes religious or any
other personal beliefs or philosophies.
Statement of Confidentiality
Confidentiality is fundamental to all programs of the Society. The security and
confidentiality of the Society’s information on its operations and on its donors,
clients and Workforce will be protected.
During your engagement with the Society, you may have access to confidential
matters or materials. It is your obligation to keep these matters confidential
throughout and beyond your engagement with the Society. This confidentiality
includes, but is not limited to, the nondisclosure of terms and conditions of
employment, and client, donor or Workforce information. Should you be given any
property of the Society, including keys and/or access passes, or copies of
confidential material, you acknowledge that they remain the property of the
Society; they will not be duplicated for personal purposes and will be returned at
the end of your engagement with the Society.
All Workforce should be sensitive to the need for confidentiality. You will not
disclose in any manner to a third party (other than to Society attorneys, auditors,
or authorized government officials, as directed by your supervisor) any information
without the prior express written consent of the Society. If any concerns regarding
confidentiality should arise, you should address this with your supervisor or the
Human Resources Department, if applicable, as quickly as possible.
Privacy Statement
The Canadian Cancer Society is committed to protecting your privacy and your
personal information and complies with the Personal Information and Privacy Act
(PIPA). The information you provide when registering to become a volunteer with
the Canadian Cancer Society will be used to register and communicate with you
about Canadian Cancer Society opportunities and contact you in the event of an
emergency. The contact information you provide may be used to keep you informed
of other Canadian Cancer Society activities, including programs, services, special
events, funding needs, and opportunities to give. If you do not wish to be contacted
for these reasons, please email [email protected] or call 604 675 7140 (toll
free 1 800 663 2524 ext 7140).
49 | P a g e
Agreement
By agreeing to the Workforce Agreement, you are indicating that you have read and
understand the Canadian Cancer Society Code of Conduct, Statement of
Confidentiality, and Privacy Statement as written in this document.
Volunteer Name:
Volunteer Signature:
Date:
50 | P a g e