Salem Acres Bible Camp Staff Training Manual
Salem Acres Bible Camp Staff Training Manual Summer 2014 Revised May 20, 2014 Salem Acres Bible Camp Contact Info Salem Acres’ Phone: (403) 773-2226 Salem Acres’ Email: [email protected] or [email protected] Salem Acres’ Website: www.salemacres.ca Salem Acres’ Mailing Address: For staff For registrations Salem Acres Bible Camp Salem Acres Bible Camp General Delivery PO Box 84129 Elnora, AB Market Mall RPO T0M 0Y0 Calgary, AB Salem Acres’ legal location T3A 5C4 SE 29-035-21 W4M Salem Acres’ On site staff Anthony and Becky Martin (Managers) (403) 773-2377 or 519-1038c Mark and Latoya Colas (Support Staff) (403) 773-2435 or 742-9683c Executive Committee of Operations: Wendy Eeles (403) 274-4210h or 852-6313c Lael Campbell (403) 241-8961h or 461-8961c Andrew Hills (403) 230-5344h or 835-3867c David MacPhail (403) 267-1209h or 624-1209c EMERGENCY NUMBERS 911 Stettler Hospital 1 (403) 742-7400 Red Deer Hospital 1 (403) 343-4422 Three Hills Hospital 1 (403) 443-2444 Health Link 1 (866) 408-5465 Poison and Drug Information Service (PADIS) 1 (800) 332-1414 Weather Reports 1 (403) 342-7474 Report Severe Weather 1 (800) 239-0484 TABLE OF CONTENTS PAGE OUR STATEMENT OF FAITH .................................................................................................... 4 CAMP RULES ............................................................................................................................ 5 PHYSICAL CONTACT POLICY ................................................................................................. 6 General Policy ................................................................................................................. 6 Physical Contact for the Purpose of Discipline/Punishment ............................................. 6 Physical Contact in Expressions of Approval or Affection ................................................ 6 Appropriate and Inappropriate Behaviour in the Use of Physical Contact by a Staff Member with a Child ............................................................................................ 7 CAMPER DISCIPLINE POLICY ................................................................................................. 8 GUIDELINES FOR HANDLING ABUSE..................................................................................... 9 CHILDCARE POLICY............................................................................................................... 10 TELEPHONE USE POLICY...................................................................................................... 11 VEHICLE AND MACHINERY USE POLICY ............................................................................. 11 PET POLICY ............................................................................................................................ 11 GENERAL SAFETY PROCEDURES ....................................................................................... 12 Introduction ................................................................................................................... 12 Communication ............................................................................................................. 12 Obstacle Course............................................................................................................ 12 Hiking .......................................................................................................................... 13 Water Safety.................................................................................................................. 14 Archery .......................................................................................................................... 15 JOB DESCRIPTIONS ............................................................................................................... 16 Salem Acres Bible Camp Board of Directors ................................................................. 17 Executive Committee of Operations .............................................................................. 17 Summer Camp Coordinator ........................................................................................... 17 Camp Manager.............................................................................................................. 17 Camp Director ............................................................................................................... 18 Speaker ......................................................................................................................... 19 First Aider ...................................................................................................................... 19 Activity Director ............................................................................................................. 19 Craft Director ................................................................................................................. 20 Janitor .......................................................................................................................... 20 Head Cook .................................................................................................................... 20 Assistant cooks ............................................................................................................. 20 Dish Washers ................................................................................................................ 21 Dining Room / Campfire Host(ess) ................................................................................ 21 Leadership Mentor......................................................................................................... 21 Cabin Leaders (Sr. and Jr.) ........................................................................................... 22 Expectations: ..................................................................................................... 22 Responsibilities: ................................................................................................. 22 Dealing with trouble: .......................................................................................... 23 Dealing with fear: ............................................................................................... 23 Medical issues: .................................................................................................. 23 Cabin Devotions:................................................................................................ 23 Dos and Don’ts: ................................................................................................. 24 A SHORT LIST TO REMEMBER.............................................................................................. 25 TYPICAL AGE CHARACTERISTICS OF CAMPERS............................................................... 26 Junior Campers (ages 5-7) ............................................................................................ 26 Senior Campers (ages 8-11) ......................................................................................... 26 Junior High Campers (ages 12-14) ................................................................................ 27 High School Camper (ages 15-18) ................................................................................ 28 MINISTRY TEAM MEMBER ORIENTATION ............................................................................ 30 Personal Life ................................................................................................................. 30 Personal Apperarance/ Dress Code .............................................................................. 30 Alcohol and Substance Abuse ....................................................................................... 31 Priviacy Policies ............................................................................................................ 31 Community Life ............................................................................................................. 33 Purple Policy ................................................................................................................. 33 Beliefs and Culture ........................................................................................................ 34 Conflict Resolution - Matthew 18 Principle ..................................................................... 35 Ministry Team Member Disciplinary Procedures ............................................................ 36 LEADING A CAMPER TO CHRIST .......................................................................................... 37 BLESSING AND PRAYER ....................................................................................................... 40 APPENDIX A – SUMMER PROGRAM COORDINATOR DUTIES ........................................... 41 APPENDIX B – FIRST AIDER HANDBOOK ............................................................................ 42 Hygiene and General Health ......................................................................................... 44 APPENDIX C – HEAD COOK GUIDELINES ............................................................................ 45 Critical Kitchen Rules…………………………………………………………………………..46 APPENDIX D – JANITOR CLEANING CHECKLIST ................................................................ 47 APPENDIX E– STRATEGIES FOR DEALING WITH SPECIAL NEEDS CAMPERS ............... 48 APPENDIX F – DIRECTOR'S ROLE ........................................................................................ 50 APPENDIX G – CHILD ABUSE WARNING............................................................................ 51 EMERGENCY PROCEDURES………. ..................................................................................... 52 Our Statement of Faith We cherish the Bible. It is the complete and reliable revelation of God to humankind, relevant to our life and future. We believe in one God eternally existing in three Persons: Father, Son and Holy Spirit. We follow the Lord Jesus Christ. He, as both God and man, stepped into human history dealing decisively with our issues of purpose, sin and death. We trust that Jesus Christ died for our sins, and He, by rising from the dead, gives eternal life to all who believe in Him. We love all people. Each person is uniquely created in the image and likeness of God, is to be highly valued, and will exist forever. Through willing obedience, we believe our ultimate goal is to bring glory to God through Jesus Christ and to enjoy Him forever. We are committed to applying the principles from the life of Jesus Christ and from the Bible, as a whole, to our everyday lives. Our purpose, in the words of Jesus, is to "…Love the Lord your God with all your heart, all your soul and all your mind and love your neighbor as yourself." Luke 10:27 (NLT) Salem Acres Bible Camp Staff Training Manual 2014 Page 4 Camp Rules Salem Acres Bible Camp (Salem Acres) campers and/or staff found breaking any of these rules could be sent home. Girls must stay out of the boys’ areas and boys must stay out of the girls’ areas (cabins & bathrooms). No raiding of cabins or pranking. No one is to leave the camp without permission from the Camp Manager or Summer Camp Coordinator. No campers are to go to the river without a staff person in attendance. Campers will not be in barn areas without proper supervision. Staff is to remain at camp until the parents have picked up their campers. Camp buildings and equipment are to be used for their designated function. Contents of buildings should remain in the building or be returned immediately after use. The camp is to be left in the same or better condition than you found it. Cabin leaders should lead campers of the same gender. Campers will be held responsible for their own actions. Radios, CD players, cell phones, MP3 players, tape recorders, electronic games, etc., are not allowed and will be held for you until camp is over. We do not allow the use of liquor, drugs, or foul language while at camp. Salem Acres is a smoke-free environment in all buildings. Smoking while at camp is at the sole discretion of the Camp Manager and or Summer Camp Coordinator. Designated smoking is by the fire pit. Cigarette butts must go in fire pit. Behaviour of cabin leaders and campers should be in keeping with standards expected in a Christian camp. Modest clothing suitable for the activity should be worn at all times. All visitors must be pre-approved by the Executive Committee, Camp Manager or Summer Camp Coordinator and must report to the office upon arrival. Campers must be supervised at all times. Lights out time for all camps is 11:00 pm and is to be enforced for everyone including staff unless otherwise directed by the Summer Camp Coordinator/Camp Manager. No weapons of any kind are allowed (knives, guns, etc.). Salem Acres Bible Camp Staff Training Manual 2014 Page 5 Physical Contact Policy General Policy Salem Acres recognizes that, though cases of abusive behaviour are a growing problem in institutions that deal with children, not all forms of physical contact are abusive and that physical touch is, indeed, a necessary and vital ingredient to the development of emotionally mature and healthy individuals. It is the intent of this policy statement to delineate what is acceptable physical contact of children by staff members who are participating in the summer camp and what is not acceptable behaviour. Physical Contact for the Purpose of Discipline/Punishment No physical punishment of children by any staff members will be tolerated. Striking a child with an object or with the hand in a violent, forceful manner will subject the offending staff member to at least mandatory withdrawal from any activity that would put him/her in regular contact with children. Dismissal from service at Salem Acres will be enforced if the incident is of such a nature as to be declared abusive by a court of law or which resulted in bodily and/or emotional harm to a child. In addition, simple threat of physical violence against a child by a staff member is not acceptable. The person who is found to threaten a child will be reprimanded. Any subsequent offence by that staff member will result in his/her temporary suspension (3-7 days) from camper-related activities. Continued threat of physical violence on the part of that person will mandate that the person be dismissed from service at Salem Acres. Depending upon the severity of the incident, a staff member may be dismissed after only one threat of violence against a child. Physical Contact in Expressions of Approval or Affection No relationship between adult staff members and campers that involve more than what is generally deemed acceptable, healthy friendship between adult and child will be permitted. If an adult staff member is found to be fostering an emotional relationship with a camper (of such a type that could be regarded as a "dating" relationship or as being sexually-oriented) that staff member will be promptly dismissed from any and all service. Physical contact between staff members and campers that is done in expression of comfort and approval is permitted. Limitations and guidelines to such contact are detailed in the following section. The basic intent of Salem Acres is to guard the camper and staff member from an expression of affection that could be misconstrued as being sexual in orientation. At the same time seeking to provide the love and affirmation that each child needs and which is fulfilled at least in part through the vehicle of physical touch with an individual who is emotionally healthy and has the best interests of the child in view. Salem Acres Bible Camp Staff Training Manual 2014 Page 6 Appropriate and Inappropriate Behavior in the Use of Physical Contact by a Staff Member with a Child Physical Contact for Discipline No physical punishment is permitted. When physical restraint of an individual is needed: - extreme care is to be taken not to harm the child - if possible, an adult witness should be present (18 or older) - as soon as possible, the Camp Director, Summer Camp Coordinator or Camp Manager should be notified - parents are to be notified of any serious incident by the Summer Camp Coordinator, in conjunction with support from the Executive Committee Other Physical Contact Guidelines Touching a camper on any part of his/her body below the shoulders by a staff member is strongly discouraged. All contact with a camper's sexual reproductive organs by any person other than the First Aider in an emergency medical situation is forbidden upon penalty of dismissal from Camp. If a First Aider finds it necessary to examine or have contact with a child's sexual organs, he/she should insist on another adult staff member being present in the room. The Executive Committee will be notified of any and every violation and it is the Summer Camp Coordinator's/Executive Committee's responsibility to ensure the parents of the child and the appropriate authorities are informed. No sexual innuendoes (verbal or through the use of gestures) directed toward any person are permitted by staff members at any time. Staff members should make every effort to restrict one-on-one interaction with individual campers to public areas where witnesses are present. No staff member will be permitted to "counsel" a camper except in a public area in the presence of witnesses. Guidelines to be followed in the event of accusation or suspicion of physical and/or sexual abuse by a staff member and/or an outside party of a child participating in the Salem Acres program The accused individual(s) will be removed from all contact with campers, and their parents notified (if the accused(s) is a minor) until all subsequent investigations by the Camp Director, Summer Program Coordinator, Executive Committee and appropriate authorities have been completed and these authorities have satisfactorily cleared the accused person of guilt. The appropriate authorities will be contacted. Parents of the child involved will be contacted. The Salem Acres Board of Directors will be notified. Salem Acres Bible Camp Staff Training Manual 2014 Page 7 Camper Discipline Policy 1. If a camper is placing themselves or someone else in danger, any cabin leader or staff member may stop the camper and immediately call the Leadership Mentor or take the camper to them. 2. If a camper is behaving badly, the cabin leader or staff member should ask them to stop and, if necessary, explain to them why their actions are inappropriate. If the camper continues to misbehave the cabin leader must take the child to the Leadership Mentor or call the Leadership Mentor to them and explain the situation. 3. The Leadership Mentor may then have a discussion with the camper along with the cabin leader and explain why the behaviour is inappropriate and warn the camper of further action if the behaviour continues. 4. If the camper continues to misbehave despite these warnings then the Leadership Mentor and Camp Director will consult with the Summer Camp Coordinator, and if the situation warrants, the Executive Committee, and they will decide together what course of action will be taken and jointly deal with the camper. Salem Acres Bible Camp Staff Training Manual 2014 Page 8 Guidelines for Handling Child Abuse or Neglect Calgary Rocky View Child and Family Services – Child Welfare (403) 297-2995 If a child/adolescent discloses that he/she has been abused or child abuse is suspected (emotional, physical, sexual, neglect or a child witnessing violence), maintain strict confidentiality among personnel directly involved with the child/adolescent and take the following steps: 1. Know the signs and symptoms of abuse. (See Appendix G) 2. Support the child/adolescent. If there is a disclosure of abuse: • Listen calmly; • Believe the child/adolescent; • Reassure the child/adolescent that he/she is not to blame; • Do not interview the child/adolescent to collect more information. 3. The person who receives the disclosure and/or who identifies signs and symptoms of abuse is responsible for ensuring that the information is reported to Child Welfare authorities. Reporting does not require the consent of administration, however most agencies require that supervisory staff be informed of reports to Child Welfare, ie the Summer Camp Coordinator/Camp Manager. 4. Consult with Child Welfare. Personnel are not required to prove that the child is in need of protective services. They are only required to report observations or disclosures of suspected abuse. Do not agree to any involvement that causes you to feel uncomfortable or is outside your role. It is essential that reporting to Child Welfare be prompt, at the earliest possible time on the day of the disclosure of abuse or suspicion of abuse. This allows time for a Child Welfare worker to respond. 5. Ask for instructions from the Child Welfare screener on: • What to expect (e.g., investigation, no action); • When action can be expected; • How the agency can assist; • Contact person if the agency has any questions; • Direction on any communication with the child’s/adolescent’s family; • Who will assist with safety planning for child/adolescent returning to homes where he/she are witnessing violence? Do not contact the child’s family. 6. Document observations or disclosures (which should be objective facts, not opinions or interpretations), action taken and the plan for further action as communicated by Child Welfare. Complete any forms required by the agency or the professional association of personnel involved. 7. Have information on community resources where help is available for domestic violence and abuse issues. If the family is involved in a program, encourage them to contact their counselor if they are having difficulties or contact the identified Child Welfare worker with continuing or escalating concerns. 8. Personnel should seek support to discuss or debrief with co-workers, their supervisor, or through their Employee Assistance Program. Information adapted from a document developed by the Calgary Domestic Violence Committee (CDVC), the Calgary Board of Education and the Calgary Catholic Board of Education, in consultation with Calgary Rocky View Child and Family Services and the Calgary Police Service. Salem Acres Bible Camp Staff Training Manual 2014 Page 9 Childcare Policy Salem Acres will not be responsible for any children who accompany their parents who come to camp to act as staff. The Summer Camp Coordinator, and the Executive Committee will endeavour to have childcare staff available for the children of staff but this may not always be possible and parents should consult with the Summer Camp Coordinator for the camp that they are volunteering for to see if childcare is available. If childcare is available this service will only be provided for certain time periods which are not to exceed 8 hours/day. The Summer Camp Coordinator will arrange the time periods that are available and inform the parents. Parents must be responsible for the whereabouts, conduct and safety of their children for all other times when there is no childcare provided. Parents may want to work out a shared responsibility schedule between them for supervision of their children for times when childcare is not provided. If this is the case, they must inform the Summer Camp Coordinator of these arrangements. Children who are accompanying their parents should be kept separate from all camper activities. If childcare is available, the Childcare Coordinator will arrange alternate activities for the children that are in childcare. Children should not be allowed to roam unsupervised throughout the camp. Campers are supervised at all times so all other children should be as well. Telephone Use Policy Staff shall not use the telephone (either the Salem Acres line or personal cell phones) while they are on duty, unless given permission by the Leadership Mentor(s), Camp Director, or Summer Camp Coordinator/Camp Manager. Use of the telephone during break times shall be minimized. Campers should be discouraged from using the phone unless necessary. Phone calls home encourage feelings of homesickness. If a camper requests to use the phone, enquire about the reason for the call. If it is a superficial reason, try to discourage the call. If it is a legitimate reason, obtain permission for the call from the Leadership Mentor(s), Summer Camp Coordinator or Camp Manager. Salem Acres Bible Camp Staff Training Manual 2014 Page 10 Salem Acres Vehicle and Machinery Use Policy Only authorized staff are permitted to operate any of the motorized vehicles or machinery at Salem Acres, which includes trucks, cars, tractors, mowers, go carts, utility vehicles, etc. Authorized staff are individuals who have permission from the Executive Committee. All vehicles must be driven in a responsible and safe manner. Anyone abusing his/her driving privileges may have them revoked. If driving one of Salem Acres’ licensed vehicles for any purpose, all traffic laws must be obeyed including posted speed limits and seatbelt laws. All drivers must have a valid driver’s license, have been licensed for at least 8 years, and be over the age of 25. Exceptions to these conditions require a Driver's Abstract and approved by the Executive Committee for insurance purposes. Never exceed the seatbelt capacity of the vehicle. Never allow passengers to ride in the box of a truck or utility vehicle. Posted speed limit on Salem Acres property is 15 km/hr on camp site roads. Before operating any of the machinery or vehicles, do a quick walk around to ensure that there are no problems, such as fluid leaks or low tire pressure. If anything is newly damaged or not functioning appropriately please report it immediately to the Camp Manager or Summer Camp Coordinator. If you are uncomfortable or unfamiliar with how to use or operate any of Salem Acres’ machinery, do not use it and ask for help. Do not allow campers or children to play on or operate any vehicles or machinery. Use of personal vehicles for transport of campers must be approved by the Camp Manager or Summer Camp Coordinator. Any vehicle/equipment on-site is to be used for its intended purpose. Any use of vehicles/equipment outside its intended purpose needs prior approval from the Camp Manager or the EC. Pet (Domestic Animal) Policy Pets shall be allowed on the property. However, all pets must be restrained (dogs must be leashed) when on Salem Acres property. It is the responsibility of the pet owner to be aware of the pet’s whereabouts at all times; keep pets away from campers during camp time. Please keep pets to a minimum of one in consideration of others who will have pets on the property. Pet owners must clean up after their pet and shall respect all boundaries and policies established by Salem Acres Bible Camp. Pets of guests must remain outside, pets are not allowed into any building. Volunteers/Employees may speak with the Summer Coordinator or Camp Manager to discuss any exceptions to the above policy. Salem Acres Bible Camp Staff Training Manual 2014 Page 11 General Safety Procedures Introduction In all situations where a risk to the safety of a camper or staff member is apparent, we will apply these principles. 1. Never put the rescuer in a place of danger. An injured rescuer only causes further difficulty. Similarly, rescuers and other helpers should not compromise their own safety in an effort to help someone else. 2. Resist the urge to rush into a situation. Rather, take a deep breath, step back and survey the situation and send someone for help. 3. The safety of other members in your group must be ensured. Do not allow others to be placed into danger in an attempt to help someone else. You will end up with multiple problems instead of one. 4. The person to whom you are responsible must be notified as soon as possible if someone’s safety is compromised. In other words, junior cabin leaders will inform their senior cabin leaders. Senior cabin leaders and activity leaders will inform the Leadership Mentor(s) or Camp Director(s), who will in turn inform the Summer Camp Coordinator or Camp Manager. It is always better to call for extra help. 5. If a camper is acting unsafely and not complying with his/her leader, the camper will be taken to the Leadership Mentor(s) immediately. Communication Hand held radios are available and must be carried by the leader of any group that goes beyond the bounds of the main camp site. These radios should all be tuned to the directed channel (memory 4). The Summer Camp Coordinator will instruct the leaders of any group that leaves the area of the main camp site in the proper use of the radios. The Summer Camp Coordinator or Camp Manager must be informed of any incident that results in injury to a camper. The Summer Camp Coordinator or Camp Manager can generally be reached on the radio (memory 15). The First Aider (memory 2) will inform the Summer Camp Coordinator or Camp Manager of any campers who must be taken offsite for further treatment. When the Summer Camp Coordinator or Camp Manager is away from the site, he or she can be reached by cell phone. He or she should be notified as soon as possible of any situation which requires evacuation of a group of campers or a camper to be taken offsite. Unusual situations which cannot be resolved immediately or which involve serious injury or risk to campers must be reported to the Summer Camp Coordinator or Camp Manager as soon as possible. If you are unable to contact the Summer Camp Coordinator or Camp Manager, then your next contact should be the Executive Committee. Obstacle Course 1. Campers should not use the obstacle course without supervision by a cabin leader or activity leader. 2. Only one camper should be on any obstacle at a given time unless the obstacle is designed for two or more campers. 3. The obstacle course will be used in an orderly and organized fashion 4. Any damage or malfunction of an obstacle that is noted or occurs must be reported to the Program Director(s) immediately and that obstacle should not be used. 5. Campers should not be pushed beyond their abilities if they are feeling unsafe. Salem Acres Bible Camp Staff Training Manual 2014 Page 12 Hiking 1. Hike leaders will ensure that each participant uses adequate sunscreen and bug spray before the start of the hike. 2. All hikers will carry a water bottle full of clean water with them and should be encouraged to drink regularly to prevent dehydration. 3. Campers should wear sturdy footwear. Hiking sandals are not a good choice, but it is recognized that some campers may not have ideal footwear. 4. If a hiker has severe allergies to insect bites, they must bring their emergency allergy kit with them and inform the leader that they have it. The leader should re-familiarize him/herself with the use of the kit. 5. The hike leader should carry a small basic first aid kit and a radio. 6. If a camper is unable to hike for any reason, the camper is to be accompanied back to camp by a cabin leader or activity leader. Any camper leaving a hike should be reported to the Camp Director as soon as the camper reaches camp. 7. Care and attention must be taken when hiking in and around the ravines. 8. Should an injury occur on a hike and no communication with camp is available, the leader will stay with the injured person and designate an assistant leader to go for help. The leader will designate someone from the group to take the rest of the hikers to a safe area away from the incident. The person going for help should report to the Camp Director. The Camp Director may decide to deal with the situation him/herself (depending on severity) or call the First Aider, Summer Camp Coordinator or Camp Manager. If the Camp Director decides to go him/herself, the Camp Director must inform the Summer Camp Coordinator or Camp Manager that he/she is leaving the camp area to attend to an injury. Salem Acres Bible Camp Staff Training Manual 2014 Page 13 Water Safety Anyone participating in activities on water, either river or lake, must follow these rules: 1. Water activities that involve entering the river will only be acceptable when the river is at normal water levels or lower. The Camp Director(s) will confer with the Summer Camp Coordinator or Camp Manager as to the level of the river and safety of the activity. 2. Life jackets will be worn at all times by everyone (campers and staff). 3. Sunscreen must be applied liberally before the activity begins. Very serious sunburns can result from sunlight reflection off the water without protection. 4. A cabin leader or activity leader will be in the first boat on river trips. A Trained Lifeguard (NLS) will be in the last boat. All others on the trip must stay between these two boats; no one will go ahead of the leader or lag behind the trail boat. All boats must stay in sight of the lead boat. 5. When groups are made up of mixed genders, leaders will be the same gender as the campers in their boat. 6. The lead and trail boats will carry radios for communication between them and with the camp. The leader in the trail boat will carry a basic first aid kit. The activity leader(s) will carry dry bags containing emergency blankets. 7. Everyone will stay in the boats until they are directed by their leader that they may leave the boat and swim. 8. As each boat rounds the curve where the bridge is first seen, they will immediately move to the left (east) side of the river and exit the river via the sandbar immediately after the bridge. If a boat is unable to stop and continues past the exit point the Summer Camp Coordinator or Camp Manager should be notified immediately. 9. Certain hikes may reach the riverbank. At the discretion of the hike leader, campers may enter the river at this point. Campers must have life jackets and the leader must keep them in shallow water near the shore. If campers will not stay in the shallow water, they must all leave the river area. 10. Do not drink the river water. 11. Appropriate footwear must be worn. 12. Campers should shower when they return to camp after swimming in the river or lake. 13. If a camper becomes chilled (starts shivering), he/she should be removed from the water, dried off and warmed with dry clothing. Swimming activities should only take place if outdoor temperature is above 20 degrees Celsius. 14. If a camper has severe allergies to insect bites, they must bring their emergency allergy kit with them and inform the leader that they have it. The leader should re-familiarize him/herself with the proper use of the kit. Salem Acres Bible Camp Staff Training Manual 2014 Page 14 Archery These rules should be reviewed by the activity leader with all groups who are using the archery range. The activity leader must have adequate knowledge of the proper handling procedure for the archery equipment and the safety rules. NEVER point a bow and arrow at another person. NEVER shoot an arrow straight up into the air. You can end up hitting another person or yourself. NEVER shoot an arrow off into the distance where you cannot see where it will land. NEVER cross the shooting line unless instructed to do with the command "CLEAR" by the Activity Leader. NEVER create staggered shooting lines. If archers will be shooting concurrently at varying distances, stagger the targets, not the people. Have one shooting line and stay behind it. Only use archery equipment in the designated archery range. If you are shooting with wooden or fiberglass bows or arrows, check them regularly for cracks. If one is found cracked, remove it from use immediately to ensure that it will not be accidentally used. Shooting with a cracked arrow or bow can result in it breaking and causing painful injury to the shooter. Check your bow regularly for cracks or twisting. If in doubt, remove it from use before shooting it any more. Check the condition of your bowstring regularly. It's cheaper to install a new string than to replace the bow. Don't draw a bowstring back further than the length of the arrow for which it is intended. Overdrawing can break the bow and injure the shooter in the process. Don't draw the string back except with an arrow on it and, especially, don't release the bowstring without an arrow on it. Doing so is called dry firing and can damage the bow. At practice ranges, the only safe place is behind the shooting line. Wait for a verbal approval from the activity leader or his/her designee before starting to shoot. Never shoot an arrow until you are positive that no one is in front of you or behind the targets. Conversely, don't stand in front of a bow while it is being shot, even if you are to one side of the shooter. Arrows should only be notched on the shooting line and pointed in the direction of the targets. After you are done shooting, wait for the word “CLEAR” from the activity leader or his/her designee before going toward the targets to retrieve your arrows. WALK, don't run toward the targets. Remember that the arrows are sticking out and can injure you. When pulling arrows out of a target, stand to one side and ensure that no one is directly behind you. Carefully follow all instructions given by the activity leader. Salem Acres Bible Camp Staff Training Manual 2014 Page 15 Job Descriptions The reporting structure at camp is presented below: Salem Acres Board of Directors Executive Committee Summer Camp Coordinator Camp Manager Janitor Camp Director Speaker First Aider Activity Director Craft Director Maintenance Student Leadership Mentors Dishwasher Cabin Leaders Dining Room/Campfire Host Head Cook Assistant Cooks * Full-time summer staff (indicated in orange) report to the Summer Camp Coordinator and/or the Camp Manager. Salem Acres Bible Camp Staff Training Manual 2014 Page 16 Salem Acres Bible Camp Board of Directors Under the authority of: the members and supporters of Salem Acres Bible Camp Responsibilities: Set the vision and strategic plan for the organization Create policies for the organization Appoint and provide monitoring of the Executive Committee Ensure the facilities are well maintained Be responsible stewards of the funds received Executive Committee of Operations (EC) Under the authority of: the Salem Acres Bible Camp Board of Directors Responsibilities: Acts as the final operations authority onsite Provide support for the Summer Camp Coordinator and Camp Manager Bring important issues to the attention of the Board of Directors, as needed Arrange and run camp leadership meetings in conjunction with the Summer Camp Coordinator and Camp Manager Summer Camp Coordinator Under the authority of: EC Responsibilities (further details provided in Appendix A – Summer Program): Has authority on-site, either in absence of/in conjunction with the EC, to ensure that all policies and procedures are adhered to. In conjunction with the Camp Manager, arrange and run camp leadership meetings – prior to camps, daily with the weekly team (e.g., Summer Camp Coordinator, Camp Manager, Camp Director, Head Cook, First Aider, Leadership Mentors), and post-camp debriefing meeting Direct and hold accountable the full time summer staff under his/her direction Provide support for and communicate with the Camp Directors Ensure the camp policies are implemented Maintain standards and consistency throughout the camp season In conjunction with the Camp Director, ensure that all staff positions are filled for the camp In conjunction with the Camp Director, ensure that staff have completed the necessary requirements (e.g., volunteer application forms, police checks, training, etc.) Take the lead in conjunction with the Camp Manager when dealing with emergency situations (e.g., medical or weather) Send weekly operational reports to the EC Camp Manager Under the authority of: EC Responsibilities (further details provided in Appendix A – Kitchen Coordinator): Has authority on-site, either in absence of/in conjunction with the EC, to ensure that all policies and procedures are adhered to. In conjunction with the Summer Camp Coordinator, arrange and run camp leadership meetings – prior to camps, daily with the weekly team (e.g., Summer Camp Coordinator, Camp Manager, Camp Director, Head Cook, First Aider, Leadership Mentors), and post-camp debriefing meeting Direct and hold accountable the full time summer staff under his/her direction Salem Acres Bible Camp Staff Training Manual 2014 Page 17 Ensure food and supplies are provided Provide support for and communicate with the Camp Directors Ensure the camp policies are implemented Act as the Safety Manager for the camp Ensure maintenance of all facilities and grounds Take the lead in conjunction with the Summer Camp Coordinator when dealing with emergency situations (e.g., medical or weather) Send weekly reports to the EC Camp Director Under the authority of: Summer Program Coordinator Responsibilities (further details provided in Appendix F) In conjunction with the Summer Camp Coordinator, ensure that all staff positions are filled for the camp In conjunction with the Summer Camp Coordinator, ensure that staff have completed the necessary requirements (e.g., volunteer application forms, police checks, training, etc.) Supervise and provide leadership to all staff, including working collaboratively with the Summer Camp Coordinator, Camp Manager and Leadership Mentors Plan and implement the camp program Establish a spiritual theme for the camp, and ensure that all topics are age appropriate. Remember that this may be the first encounter of many campers with the idea of God, please refrain from topics/dramas that may disturb or scare a camper Conduct a staff meeting before camp starts and daily thereafter Ensure you have coordinated with the Speaker(s) as to his/her schedule for the week Ensure that appropriate thank you cards and Christmas cards for the staff/campers are done each week Participate in daily leadership meetings Participate in the post-camp debriefing meeting Ensure that the camp facility is clean at the end of the camp Salem Acres Bible Camp Staff Training Manual 2014 Page 18 Speaker Under the authority of: Camp Director Responsibilities: • Clearly present the Gospel in such a manner as to provide a good starting point for cabin leaders to begin spiritual discussions with the campers • The Gospel should be the focus of all themes and messages. In order to maintain this focus, please avoid topics that could distract campers from the Gospel Ensure that topics are age appropriate for campers and that all topics are age appropriate. Remember that this may be the first encounter of many campers with the idea of God, please refrain from topics that may disturb or scare a camper • Ensure you have coordinated with the Camp Director(s) and are confident of your schedule for the week • Ensure that your sessions start and end according to the schedule • • Try and connect with each of the cabin leaders during the week to pray with them, mentor them, and help them with their cabin devotions if necessary Attend all staff and prayer meetings • Make yourself available to help in whatever area that help is needed when you have free time • Be visible and approachable for campers and staff • Attend all campfire sessions even if you are not speaking • Ensure you are well prepared spiritually, physically and emotionally for your week at camp. Try and not leave your prep time for when you arrive at camp First Aider Under the authority of: Summer Camp Coordinator and Camp Director Responsibilities (further details provided in Appendix B – First Aider Handbook): • Ensure you have coordinated with the Camp Director(s) and are confident of your duties for the week. • • • Check campers in on the first day of camp and check them out on the last day. Ensure that all forms/waivers are signed by the parent or guardian of the camper Review the accuracy of the medical information on the camper registration forms at check in. Collect medication belonging to campers, cabin leaders, and staff/volunteers that are minors, on the first day of camp, assist in the taking of medication as directed, and return any unused medication at the end of the camp. If the First Aider is not a licensed medical professional, DO NOT give any medication (including over-thecounter medication) to minors (both campers/staff/volunteers) outside of what has been directed by a parent/guardian. Activity Director Under the authority of: Summer Camp Coordinator and Camp Director Responsibilities: • Ensure you have coordinated with the Camp Director(s) and are confident of your activity schedule for the week. • On the Sunday before the campers arrive ensure that your schedule is in place and that all the necessary equipment for the scheduled activities is on site and in good working order. • Ensure that all safety rules are followed for all activities. • Ensure all the equipment is picked up and put away after every activity and cleaned, repaired or removed from service if necessary. Salem Acres Bible Camp Staff Training Manual 2014 Page 19 • • Give detailed instructions about the activity. Do not assume that the campers know already, especially when it comes to safety rules. Use both senior and junior cabin leaders to help you direct the activity. Craft Director Under the authority of: Camp Director Responsibilities: • Ensure you have coordinated with the Camp Director(s) and are confident of your schedule for the week. • • • • • • • On the Sunday before the campers arrive ensure that your schedule is in place and that all the necessary equipment for the scheduled crafts is on site and all preparation is done. Ensure all supplies are cleaned up and put away after every session. Ensure craft area (including the craft room) is clean and restored to order after every session, and at the end of camp. Be patient and have fun with the campers. Help the ones who need help and encourage the independent ones. Ensure that the campers are working safely. Intervene immediately if they are not. If working with tools or machinery, be sure you are completely familiar with their use and safety precautions so you can supervise and instruct appropriately. Appropriate safety equipment must be worn when required (safety glasses, gloves, ear protection, coveralls, etc.). Janitor Under the authority of: Camp Manager Responsibilities (further details provided in Appendix D – Janitor Weekly Cleaning Checklist): Cleaning the common areas used by campers daily Cleaning the staff accommodations daily Assist in doing the final camp clean-up at the end of the camp. Head Cook Under the authority of: Camp Manager Responsibilities (further details provided in Appendix C – Head Cook Guidelines): Conduct staff training meeting on arrival of kitchen staff, gather feedback throughout the week Post weekly menu, make amendments as necessary Plan and post tasks for each day Plan staff shifts Organize daily devotionals and prayer time Maintain grocery list Ensure that rules of sanitation are properly observed Take temperature in fridge and freezer daily Assistant cooks Under the authority of: Head Cook Responsibilities: Sanitize all food prep surfaces at the beginning of each day Prepare meals and snacks Ensure proper sanitation of kitchen surfaces before and after each task Ensure proper handling of food after preparation Salem Acres Bible Camp Staff Training Manual 2014 Page 20 - Cold foods held below 4 degrees Celsius - Hot foods held above 60 degrees Celsius Ensure proper storage or disposal of food after each meal Scrub down all food prep surfaces at the end of each day Dish Washers Under the authority of: Head Cook Responsibilities: Wash and sanitize food prep dishes, pots, pans and utensils Supervise the washing of dishes from each meal Ensure that all dishes are properly air dried, and put away. Dining Room / Campfire Host(ess) Under the authority of: Head Cook Responsibilities: Do kitchen laundry Scrub tables, serving counters and coffee counter at the beginning of each day. 30 Minutes before each meal Sanitize and set tables, and wipe down and sanitize coffee counter as needed Make juice, refill water and coffee as needed Place serviettes, cans and spatulas at tables Campfire Prepare campfire snacks for serving Coordinate serving of snacks at campfire and cleanup Leadership Mentor Under the authority of: Summer Camp Coordinator Responsibilities: • Work collaboratively with the Camp Director to supervise and provide leadership to the summer volunteers • Equip, support & encourage volunteers in their relationship building with campers. • Look out for the needs of the volunteers. • Prepare cabin leader break schedule. • Work closely with the program director and the speaker, coordinating your efforts with their goals and expectations. • Participate in daily leadership meetings. • Participate in the post-camp debriefing meeting. Salem Acres Bible Camp Staff Training Manual 2014 Page 21 Cabin Leaders (Sr. and Jr.) Under the authority of: Leadership Mentors Expectations: Must be a dedicated Christian who enjoys working in a camp environment. Jr. must be at least 14 years of age. Sr. must be at least 16. Must be dedicated to working hard with your campers all week - this is not a holiday for you. Must enjoy working with people and be interested in the total individual, i.e., social, physical, emotional and spiritual aspects of the camper. Must feel that God led you to make the decision to be a cabin leader. Must have a strong desire to share Jesus Christ with people and must have sufficient knowledge of the Bible to do so effectively. Must have a good knowledge of our camp program. Must be able to co-operate and work with people. Must be able to make mature judgments. Must be willing to submit to the authority of the Camp Director(s), Leadership Mentor(s) and Summer Camp Coordinator Responsibilities: Know your campers; know each name in your group by bedtime Sunday. If possible review the names and registrations before they arrive. Remember that information concerning your camper is private. You must keep all information about you campers private (i.e. telling a friend, posting on Facebook, Etc). Cabin leaders and or Volunteers are NOT allowed to post pictures of campers on facebook. To the campers in your cabin group: - Make them feel a part of the cabin group and a part of the total camp. - Know where they are at all times. Be sure they are involved in the camp activities and are at all meals. Do not leave campers unattended. - Free time is for the campers, not the cabin leaders. At least one of you must be supervising them even during their free time. Be with your campers during all activities unless you are leading another activity. - Set an example, be enthusiastic and be on time for every activity. Make sure your cabin group is on time. - Make sure your cabin group behaves and treats everyone with respect. - Pray for your cabin and the camp. To lead cabin devotions. To look for appropriate opportunities to have spiritual discussions with the campers. It may be helpful to use what was discussed during chapel/campfire times as starting off points. To be sensitive and responsive to the needs of the campers in your cabin. To be at all staff meetings. To perform other duties assigned to you (lead an activity, serve at meal times, etc.). To complete Christmas cards for your cabin group after camp is over. To offer guidance and a positive example for your Jr. Cabin Leader. Salem Acres Bible Camp Staff Training Manual 2014 Page 22 Dealing with trouble: Position: Who are you? Remember you are there to be your campers’ friend and confidant. If you have disciplinary problems bring them to the Leadership Mentor(s) or Summer Camp Coordinator. Process: What to do? Step 1 Discuss the situation with your fellow cabin leader. Step 2 Talk to the child, listen to both sides of the story (this should be done together with your fellow cabin leader). Step 3 Discuss with Leadership Mentor(s). Step 4 Leadership Mentor(s) should discuss with the Camp Director or the Summer Camp Coordinator Dealing with fear: Be sensitive. Remember why you are here. If necessary, escort them to the bathroom at night. Never belittle the child. Stick up for them if peers prey on them. Be confident and reassuring, not exasperated and testy. Kids can call home at designated times (ask your Leadership Mentor(s)). Medical issues: Make sure you are aware of any medical issues that are pertinent to the supervision of your campers. For example: - Medication times (send them to the First Aider for their medications at appropriate times). - Diet restrictions (make sure they are not eating candy if they are diabetic). - Remember all medical info is confidential. Cabin Devotions: Cabin devotions are such a key opportunity to connect with your campers on a more serious and spiritual level. This is a perfect setting to open up and be able to share some of your experience on your walk with God with your kids. Of course they see you as an authority figure and role model throughout the rest of the week, but it is equally important to break it down, be able to show your vulnerability and maybe some of the struggles that you have been through as well. It’s always a good idea to connect the chapel lesson/topic with some conversation in the cabin devotions, but don’t be afraid to step out of these restraints and get off topic (as long as you’re talking about God and not the mysterious cheese in the chili at lunch!). Keep in mind the age group you will be talking to. Think back to that time in your life and what impacted you in your relationship with God and maybe even talk to some kids of that age in your life if you feel disconnected prior to camp. Please do not do/say anything that may be disturbing or scary for the age of your camper. Remember that for many, this is their first exposure to the idea of God. DO prepare small things to tie in to your camp devotions before camp – maybe some icebreakers you can do as a cabin and things you can do to get your kids to open up and feel comfortable. This can be anything from preparing your testimony and sharing it with your cabin privately, bringing along some stories to read to them before bed, or small gifts that will remind them of your time together. Salem Acres Bible Camp Staff Training Manual 2014 Page 23 If you need help thinking of ideas for cabin devotions, or material, your director(s) will always be there to help you out so don’t hesitate to ask for it! Don’t try too hard – just be yourself. Kids will know when you’re faking it. And they will probably throw things at you at this point. Leave room for the Holy Spirit to lead the conversation. **Start praying now that you will be able to have some solid time with your campers free of distractions and hyperactivity. **Start praying for each of your campers that will be in your cabin – God has begun his work in their hearts long before camp starts! This is the most important thing about camp devotions – and probably camp as a whole. James 5:16-18 Confess your trespasses to one another, and pray for one another, that you may be healed. The effective, fervent prayer of a righteous man avails much. Elijah was a man with a nature like ours, and he prayed earnestly that it would not rain; and it did not rain on the land for three years and six months. And he prayed again, and the heaven gave rain, and the earth produced its fruit. Dos and Don’ts: DOs Know where campers are at all times (if you are with your campers, then you always know where they are, therefore you should always be with your campers unless you are on break and have handed them over to another leader). Contact the Leadership Mentor(s) if there is a discipline issue. Respect the authority of the Summer Camp Coordinator, Camp Director and the Leadership Mentor(s). Have a positive attitude and enthusiasm for all activities whether you want to do them or not. Stand up for your campers. Don't let them pick on each other. Encourage the good things in your campers, especially for kids who you find doing negative things for attention, focus on the positive things and praise them for it. Do fun cabin activities in down time. Be aware that you are a leader and your campers are looking to you to model what being a Christian looks like. Use discernment on topics that you talk about or the music you listen to, whether with other cabin leaders or with kids (Something to start praying about now: “out of the overflow of the heart the mouth speaks.”). If you are having frustrations with a camper(s), and if you have a couple minutes, it will benefit you to pull another staff member aside about pray about the issue quickly. It has been observed how much that can make a world of difference. Do make an effort to include everyone in your cabin, especially those on the fringes. DON'Ts No cabin leader clusters. no pairing off – [guys and girls] – we need to remember that we are here for the kids and to keep our focus on them. No play fighting (with each other or with the campers). Kids can get hurt or go home with stories that may reflect badly on you or the camp. Don’t belittle your campers’ fears and concerns. Don't talk about the kids in your cabin outside camp. All campers' privacy must be protected. Do not post about specific campers, or their names/photos on FB, instagram, etc. Salem Acres Bible Camp Staff Training Manual 2014 Page 24 A Short List to Remember Camp is for the camper, not the staff Think “What can I give?”, not “What is in it for me?” Always be there for the camper Be willing to serve the camper or other staff Love your campers unconditionally Consider campers as more important than you Watch for teachable moments Establish the tone of the week early (fun, discipline and relationships) Find common ground to build on Live what you teach and believe it Build trust Keep a sense of humour Honour God in all things Success is not measured by declarations of faith Show love to other staff as Christ loved you By love shall they know that you are Christ’s disciples Both enthusiasm and grumbling are infectious Salem Acres Bible Camp Staff Training Manual 2014 Page 25 Typical Age Characteristics of Campers Junior Campers (ages 5-7) Physically and Mentally • growth relatively slow but steady • big muscles developing, often restless • fatigues easily - needs about 11 hours of sleep • has great curiosity • is literal-minded • has a good imagination • is beginning to read, print and write • thinks in terms of the present Socially and Emotionally • plays low-organization games, may be impatient • likes to be with adults and may copy them • emotions easily stirred • may daydream and procrastinate • still dependent on adults Spiritually • can pray and expect God to answer • may be ready to accept Jesus Christ • wants to be good and please God • may be curious about heaven or death • is learning obedience to God and parents • can read his/her Bible and begin to have his/her own quiet time Camp was made for the Junior, it seems. The Junior Camper loves the outdoors, whether it is hiking, cooking, animals, campfires, fishing, swimming, and many other sports and activities. Senior Campers (ages 8-11) Physically and Mentally • strong, active, healthy • reads well, memorizes easily, collects things and facts • likes the outdoors • needs 10-11 hours of sleep • slow growth, acquires more information than he/she understands • a few girls reach puberty • has reasoning ability, often talkative Salem Acres Bible Camp Staff Training Manual 2014 Page 26 Socially and Emotionally • healthy respect for authority • dislikes outward displays of affection • hero-worshipper • competitive spirit • demands justice and fairness, is developing value system • likes a gang or club • enjoys slapstick humor • may be indifferent or antagonistic to opposite sex Spiritually • capable of making decisions for Christ • does not want to show emotion • has questions and accepts adult answers • ideals are being formed • concerned for the lost • can have a quiet time A Senior Camper is a doer. He/she is always running, jumping, sliding wrestling, or fighting. Senior Campers like rough and tumble for the sheer pleasure of activity. The Senior Camper loves camp and all of its activities except showers, rest hour and going to bed. He/she can take care of his/her clothes, but usually does not. You may have to make sure that your campers change into clean clothes or they might go home with a suitcase of clean clothes at the end of the week. Senior girls may need help brushing their hair. Most Senior Campers will need reminders to brush their teeth, to wear a hat and to apply sunscreen. The Senior Camper is usually ready to receive Christ if they haven’t already done so. Senior Campers can understand what sin is and are able to acknowledge that they are sinners. Senior Campers can also understand that Christ took the punishment for sin. Junior High Campers (ages 12-14) Physically and Mentally • rapid, uneven growth • ability to memorize • low endurance, needs 9-10 hours of sleep • likes adventure and discovery • puberty (girls develop sooner that boys), voice changes • may appear awkward • imagines him/herself as a hero someday • thinks he/she knows everything • strong sense of humour • often uncontrolled • makes snap judgments Salem Acres Bible Camp Staff Training Manual 2014 Page 27 Socially and Emotionally • attracted to the opposite sex • emotions fluctuate, hard to control • belongs to a peer group • feels misunderstood • wants to be grown-up • self-conscious • has “crushes” on favorite adults • wants to be treated as an adult • desires approval of the group • desires both solitude and society • needs recognition, love, patience, and the security of authority Spiritually • may doubt miracles, but hopes for the miraculous • basic beliefs of childhood may break down • may doubt God’s love for him/her • periods of readiness to accept Christ • can begin habits of Bible study and quiet time This age has been called the stress period of life. Junior Highs are neither children nor adults. Due to their rapid growth, they often suffer fatigue after periods of extreme energy. Both boys and girls at this age appear awkward and unpoised, and they need to understand themselves. Their appetites are large at a time when they may be fighting acne and may be trying to lose weight. Their attitudes frequently change. The eager beaver camper of last year may appear to be nonchalant and indifferent to everything this year. He/she is extremely peer conscious and his/her peers influence dress, attitudes, language, habits and viewpoints. He/she appears to know everything and is afraid to let you know there is anything he/she doesn’t know. The Junior High camper may doubt God’s love for him. They may ask, “If God loves me, why does this happen?” or “Why doesn’t God stop war?” He/she begins to reevaluate his/her childhood concepts, and may start to question Scripture. He/she is internalizing and personalizing beliefs, and this is good. Guide the camper in thinking through their doubts. A Junior High camper may not know the Lord’s will for his/her life. Encourage campers to want God’s will for their life, whatever it may be. Questions about dating, drugs, drinking and sex will come up in your cabin times. Be prepared to direct your campers to biblical principles; pat answers won’t do. There are few absolutes in today’s cultural or social moral standards and a teenager cannot live up to God’s standards on his or her own. The assurance that God wants to guide him/her daily can be an exciting discovery. High School Camper (ages 15-18) Physically and Mentally • looks mature, understands relationships • keen sense, touch and smell • time of experimentation (drugs, drinking) Salem Acres Bible Camp Staff Training Manual 2014 Page 28 • physical habits forming • interested in the process of success • needs 8-9 hours of sleep • can form opinions based on reasoning • boys’ metabolic rate are greater than girls and girls’ activity level decreases • has a long memory span, remembers ideas better than words • can see another’s point of view • is idealistic Socially and Emotionally • wants to be with the opposite sex • cares about appearance • emotions intense and fluctuating • wants social approval, peer group sets emotional pattern • rebels against authority • may keep feelings to him/herself • likes a crowd, wants a thrill • influenced by successful professionals • copies what he/she thinks is grown up • interested in trends, starts to develop a philosophy of life Spiritually • may be indifferent to spiritual things • his/her beliefs are personal • may have many doubts High School campers have doubts arise because they may have not had their questions answered satisfactorily, or because he/she have seen inconsistencies in the lives of Christian adults. Because Christianity has not been related to his/her life-situations, he/she may wonder if it really works. He/she may doubt God’s love because of ill health or questions why God permitted the death of a loved one. High School campers may have been led to believe that once they receive Christ as Savior, all of their problems would have been solved and they haven’t found this to be true. He/she may have made a profession of faith as a child or even joined a church, without meeting Christ. He/she may have been led into a false security that he/she was saved because he/she raised his/her hand during an invitation, or because his/her parents are. Try to understand the reason for the camper’s doubt and deal with it prayerfully. Remember, each of your campers, regardless of age, will have these basic needs: • to love and be loved • to be needed and belong • to be recognized as a person • freedom to inquire and know • to make a contribution of his/her own • freedom from guilt Salem Acres Bible Camp Staff Training Manual 2014 Page 29 Ministry Team Member Orientation As a Ministry Team Member at Salem Acres Bible Camp, there are policies and principles outlined in this section that are to be respected and adhered to, not only as a Salem Acres philosophy but also as a part of the Alberta Camping Association standards that we aim for. Personal Life As a Ministry Team Member (MTM) at Salem Acres, how you function as an individual impacts the experience of our Guests and Campers. The guiding principles for your personal life are below. Called – Have a deep purpose about your life that flows from a strong awareness that God has directed you to serve Him by using your passion and giftedness. Character – Have demonstrated a high moral integrity that exhibits itself in your personal life, your spiritual life, and your relational life. In other words, you are truthful, faithful, sincere, hardworking – a person worthy of respect. Committed – Displaying a spiritual authenticity through a mature and consistent commitment to Christ and His kingdom purposes. Compatible – Be a good ministry fit, a relational fit, and a skill fit with the Salem Acres Ministry Team. Coachable – Be aware of your own limitations and inadequacies and eager to learn and to improve. In other words, you will never stop learning as a person. Competent – Demonstrated a high degree of effectiveness in your previous roles and aims to continue that high level of proficiency at Salem Acres. Congruent – A strong supporter of the Camp’s position in relationship to our supporting churches, and willing to work in cooperation with the statement of faith and the policies and procedures of Salem Acres. Personal Appearance/Dress Code What we wear to work is a reflection of our desire to honour God and respect others. To effectively minister to our members, adherents and general public, it is important for all MTMs to present a professional appearance. Extreme fashions can offend and detract from ministry; therefore every MTM is advised to strive for an appearance of modesty. As a general guideline: All MTMs should practice common sense rules of personal hygiene, neatness, good taste and comfort. All MTM should encourage their campers to take showers and to maintain good hygiene MTM uniforms/nametags are important for identifying MTMs to our clients and guests. They will be worn as directed by the Summer Camp Coordinator. As MTMs, we should set an example and our style of dress should reflect our respect for God and God’s people. MTMs should direct any questions about the appropriateness of the dress to the Camp Director or Summer Camp Coordinator Alcohol and Substance Abuse No MTM may bring any illegal substance onto the Camp property or report for work under the influence of any intoxicant. Salem Acres Bible Camp Staff Training Manual 2014 Page 30 MTMs who are found manufacturing, using, distributing, possessing, or selling an illegal substance or intoxicant will be immediately dismissed. MTMs who recognize the presence of a personal problem involving alcohol and/or substance abuse and who wish to seek help, may contact the Summer Camp Coordinator for possible referral to a counseling service. As an employer in a Christian community, we will vigorously enforce policies that keep our workplace drug free. Privacy Policies General Privacy and Confidentiality Agreement As a MTM of Salem Acres, I understand that I have a legal obligation to protect personal information to which I have access through Camp records, information systems and confidential conversations. In accordance with The Personal Information Protection and Electronic Documents Act (PIPEDA) & Freedom of Information and Protection of Privacy Acts of Canada and applicable Salem Acres policy, I agree to protect all personal information to which I have access in the course of my employment or volunteer activities. I agree to use the personal information only for the purposes for which it was collected and purposes consistent with my employment or volunteer responsibilities. I agree that I will only disclose personal information as permitted by law. I understand that discipline or sanctions, up to and including dismissal, may result if I access, collect, use, disclose, or dispose of personal information without authority. I understand that my legal obligation does not end with my employment or volunteer activities at Salem Acres but continues in perpetuity and that failure to keep confidential the personal information of individuals is grounds for legal action. Internet Use Privacy Policy Preamble At Salem Acres, we share a year-round commitment to our Camper’s healthy development. We work diligently, in our hiring practices, training programs, and communication policies, to educate, protect, and nurture our Camper clients. Above all, we seek to set a sterling example, knowing that our own behavior throughout the year is our most powerful teaching and leadership tool. Our hope is that you, as a MTM will live all aspects of your life in a godly manner. Our Internet use policy is consistent with the values expressed above. We encourage you to read this policy carefully and ask questions about it before signing your contract and/or agreeing to be a part of our ministry. We also encourage you to consult this policy often. Safety First and foremost, we are concerned with your safety and the safety of our Guests and Campers. This means: The only type of relationship that is permitted between a Camper and MTM at Salem Acres is a professional leadership relationship. Romantic relationships, at any time, in person or on the Internet, are never permitted. If you become aware of any in-person or cyber-bullying, contact the Summer Camp Coordinator or Camp Manager immediately. Salem Acres Bible Camp Staff Training Manual 2014 Page 31 If a Camper reveals to you – in person or on the Internet – any information that makes you concerned about that Camper’s safety, contact the Summer Camp Coordinator or Camp Manager immediately. Reputation As a Salem Acres MTM, you represent camp before, during, and after the season. This means: How you behave is a reflection on both you and the camp, especially when you are at camp, wearing camp gear outside of camp, and posting on the Internet. How you behave in public spaces, whether that be on the Internet or the street corner, enhances or erodes your reputation as a person and as a youth development professional. As part of our hiring practice, we may ask each new and returning MTM to provide us with a catalogue of their online presence. We ask that you provide us access to your pages on any social networking site, access to any website you may own, operate, advertise, or post on, and any blogs you may keep. Our expectation is that whatever you post online will be accurate, kind, and wholesome. Salem Acres reserves the right to not accept volunteers if their offline or online behaviour – at any time before, during, or after the camp season – causes serious concern about their judgment and professionalism. Privacy Discussion We encourage you to maintain contact with your campers throughout the year; however, we also respect your privacy and that of our Campers. This means in order to protect you and our Campers while communicating outside camp, we ask that you follow these guidelines: o All communication should be undertaken with the sole intention of maintaining connection with, encouraging or mentoring the Camper as a Ministry Team Member. It should be done in public as much as possible (i.e. on Facebook walls, Instagram, etc) and in accordance with the policies as set out in the Staff Training Manual. o Should you have private communication (i.e. email, text, phone call, face-to-face meeting, etc) with a Camper, please show God’s love, and that you care. Always communicate appropriately as a Ministry Team Member in accordance with the policies set out in the Staff Training Manual. o Do not delete private online communication between you and a Camper, as these may be helpful should there ever be an accusation of inappropriateness. o Only share your personal email address or phone numbers with a Camper if you are completely comfortable. This is NOT a requirement of your commitment to be a Ministry Team Member. We remind you that your behaviour online is, ultimately, not private. Keeping this in mind will help you make good decisions about what you post as it reflects on your character as a disciple of Jesus, and on the reputation of Salem Acres and its ministry. Community Salem Acres recognizes that the foundation for growth, for Campers and MTMs alike, is the strong bond that forms between Campers and MTMs. These Camper-caregiver relationships are the prerequisite for development in social skills, independence, self-esteem, and an adventuresome spirit. One of our goals is to nurture those relationships before, during, and after the camp season, in sanctioned, supervised ways. This means: Your off-season contact with Camper clients is encouraged in two ways: (1) At the Salem Acres Facebook Page, (2) through Christmas cards you will write and submit by the last day of each camp. No MTMs or Camper may use the Camp’s name or logo to create any unofficial Internet sites. We recognize that you are part of many communities, such as your school and your family, where the rules about what can be discussed or shared are different. In accord with our mission, we ask that when you communicate with the camp community, your behaviour be honest and appropriate. We remind you that child pornography is illegal. Visiting child pornography sites on the Internet, purchasing, possessing, posting, or exchanging child pornography are all criminal acts. Engaging in such crimes can permanently scar your reputation and potentially that of the Camp. Salem Acres Bible Camp Staff Training Manual 2014 Page 32 MTMs are permitted to use the Camp computers or their personal computers during specified times (e.g., free periods or days away) and in specified places. Camp computers may be used for correspondence, and research, but may not be used for gaming, commerce, or viewing any sort of pornography. You are a youth development volunteer and we encourage you to behave at all times in ways that reflect the seriousness of that responsibility. Community Life Community life is a vital experience in our ministry at Salem Acres. Living in community involves creating boundaries and guidelines around shared space, communication and facilities. The following are some general guidelines of living in community at Salem Acres. Gender Specific Spaces Gender specific spaces include washrooms and accommodation spaces. There is zero tolerance on this issue. Shared Spaces Shared spaces refer to publicly accessible facilities at Salem Acres. Private residences located on the Salem Acres property are not considered shared spaces. Littering and Treatment of Facilities It is every MTM’s responsibility to take an active role in encouraging and maintaining a litter free environment and well-maintained facilities. Welcoming First impressions are critical! This is why we diligently work to maintain a clean and appealing looking site. This is also why when greeting the guests and strangers we use S.E.T. Smile: Smile Eye: Make Eye Contact Thank you: Say Thanks or express appreciation/excitement at meeting them These actions are known to make people feel welcome and help dissipate feelings of nervousness or discomfort. Purple Policy Intent: Camp ministry through the months of May through August is a season of intense possibilities where lives are impacted for the Kingdom of God. The cornerstone of Salem Acres ministry is to seek to ensure that every Guest and Camper has an opportunity to be loved and led in relationship with Jesus Christ. That is our ultimate goal and purpose for being here. We are seeking to try to lead people to a place where they can have a Christ centered life change, by experiencing our natural setting for a supernatural experience. During this period of time, staff from all different walks of life come together to form the Camps Ministry Team. We live in community in close proximity to one another and work an extreme numbers of hours together. This creates the potential to allow God the opportunity to speak to us about our future ministries and relationship with Him. We also have the opportunity to build lasting friendships with the other staff. Many of these staff and ministry relationships will last for years. In an effort to help maintain a focus on the primary purpose of our ministry, Salem Acres has developed their Purple Policy to address the potential development of intimate interpersonal relationships between single male and female staff that can be a natural occurrence as a result of being in ministry in the context that is Salem Acres Bible Camp Staff Training Manual 2014 Page 33 created by camp community. We recognize that Camp allows us to discover much about others and ourselves in this regard. However it is the Camp’s goal that for the season of time that staff are part of our Ministry Team, they agree to the following: Application: During my period of service as a member of the Salem Acres Seasonal Ministry Team Member, I agree that I will voluntarily and willingly choose to ensure that my actions will in no way place me in a position where I would initiate, pursue or cultivate a romantic relationship with another staff member while on site (this includes weekends on site). In so agreeing I understand that I am making a commitment that for the period of time of my service as a member of the Salem Acres Seasonal Ministry Team Member, my behaviour will in no way create a misunderstanding or misrepresentation of my intentions to the staff member except to be solely available for the ministry roles that I have been invited to fulfill. In the event that circumstances arise where a natural connection is developing, I agree that I will express this to a member of the Leadership Team to seek their direction and recommendations as to how to fulfill the underlying principles of this Purple Policy. Beliefs and Culture Discriminations/Harassment Policy Salem Acres is committed to treating all persons fairly within Scriptural guidelines and principles. Our commitment is to provide and environment free from harassment of any kind. It is illegal to harass others on the basis of their race, religious beliefs, color, gender, and physical or mental disability, age, and ancestry, place of origin, marital status, and source of income, family status, or sexual orientation. Harassment occurs when someone is subjected to unwelcome verbal or physical conduct, including exposure to offensive images. Sexual harassment includes unwelcome sexual advances, requests for sexual favours, sexual innuendoes or jokes and other verbal or physical conduct of a sexual nature which endangers an individual’s service, undermines his or her sense of personal dignity, or affects his or her work performance. Any incident believed to constitute harassment of any kind should be immediately reported by the MTM to the Summer Camp Coordinator All reports will be treated in confidence and will be promptly and thoroughly investigated. Tolerance and Diversity As people of faith, particularly the Christian faith, we should be very attuned to the wide range of nationalities represented in our culture and here at camp. The Church is a worldwide church with believers in every country on the globe. As Christians, we should know that God has created each of us, and the world for all of us to live in. Despite differing religious or cultural practices, we Christians believe in one God, who created the heavens and earth and all that lives in it. By the same token, he gave humans the free will either to choose Him or not. Obviously, many people don’t (for many reasons) but that does not negate the fact that God created all of us. As such, we owe each other the respect and dignity due a creation of God. Our faith teaches us that there is one truth and that there is concrete right and wrong. It also teaches us that we are all sinners in need of God’s saving grace. Salem Acres Bible Camp Staff Training Manual 2014 Page 34 As we, and the rest of the world, move forward into a changed and uncertain world, let us do our part to bring peace and understanding into our own worlds and lives. Let us celebrate the diversity of thought and culture that makes the world interesting, and be understanding and compassionate where we have differences. And, most importantly, let us pray for each other. Conflict Resolution – Matthew 18 Principle Matthew 18:15-22 (The Message) “If a fellow believer hurts you, go and tell him – work it out between the two of you. If he listens, you’ve made a friend. If he won’t listen, take one or two other along so that the presence of witnesses will keep things honest, and try again. If he still won’t listen, tell the church. If he won’t listen to the church, you’ll have to start over from scratch, confront him with the need for repentance, and offer again God’s forgiving love. “Take this most seriously: A yes on earth is yes in heaven; a no on earth is no in heaven. What you say to one another is eternal. I mean this. When two of you get together on anything at all on earth and make a prayer of it, my Father in heaven goes into action. And when two or three of you are together because of me, you can be sure that I’ll be there.” At that point Peter got up the nerve to ask, “Master, how many times do I forgive a brother or sister who hurts me? Seven?” Jesus replied, “Seven! Hardly. Try seventy times seven.” The Matthew 18 principle of conflict management like other things in scripture has sometimes been misused or abused. First of all, here is what it is not: 1. It is not a license to berate people who have hurt you in some way. 2. It is not an excuse to take out your personal trauma on innocent bystanders. Its purpose: 1. To reconcile with your brother or sister in Christ 2. To restore community 3. To hold one another to friendly and constructive account for their behaviours, so that they may grow and mature in life and in their faith How we DO it: 1. Recognize your feelings and determine why you feel that way 2. Give the offender the benefit of the doubt: could there be a reasonable explanation for their actions that do not include purposely hurting you? (This helps you calm down and feel less vengeful) 3. Create an “I” statement that communicates your emotions and the action that caused them. i.e. “I felt this way when you said/did that thing” 4. Keep in mind that the other person may be completely unaware that they have hurt you “go and tell him – work it out between the two of you.” In other words, we must resist the temptation for revenge and approach the other person and tell them how they have offended. Any use of the Matthew 18 principle should be motivated by a desire for reconciliation. This is a “Step One” conversation. It is very important that you do not try to have a Step One conversation while you are still upset and hurt the other person instead of resolving the problem. Take the time you need to calm yourself and pray for wisdom, yet try and have a Step One conversation as soon after the event as possible. At camp, a Step One Conversation should take place in a publicly private setting (i.e. – A place where you can be seen, but not overheard). Salem Acres Bible Camp Staff Training Manual 2014 Page 35 It is very important to understand that to abide by Step One of the Matthew 18 Principle, it is not appropriate to go to those outside the conflict with accusations you have; or to gain support for your side. Gossip like this can destroy community and is not appropriate at any time. 5. If the Step One conversation does not go well and/or the situation is not resolved to your satisfaction, the second step is to bring in “one or two others”. This is a “Step Two” conversation. We ask that these "one or two others" be your direct supervisor and the “offending” party’s direct supervisor. It is important to our camp community that conflict stays within a controlled environment of wisdom so as to not damage the person and/or the whole community. During this step your leaders will help you focus your conversation and be clear about what specific actions produced specific emotions. Together you will form an action plan for how to avoid repeat offences and increase understanding between all parties. Again the goal is reconciliation and restoration to community. All such conversations should be documented by leaders involved. 6. If the action plan established by the individuals and their supervisors does not sufficiently resolve the problem, the third and final step is to bring the issue to “the church.” This is a "Step Three" Conversation. The individual’s Supervisors and Leaders will discuss the issue and decide if removal of one or both of the parties would be in the best interest of the community as a whole. It is our wish to enjoy the presence of everyone here at camp, but if there is one or more people who is/are unwilling/unable to live in harmony within the camp environment, dismissal may necessary. This should be documented. That staff member may be welcome back in the future upon approval by Leadership Staff, who can review written documentation. Grievances to the Board of Directors If when all methods of conflict resolution have been exhausted and you remain convinced that you have been treated in an unlawful, unfair, undignified, disrespectful, disorganized, or unclear manner to your detriment, you may take your grievance to the Board of Directors of Salem Acres Bible Camp. Ministry Team Member Disciplinary Procedures The following areas of corrective discipline are guidelines applied to all volunteers for work performance or behavioural related deficiencies, and may not necessarily be followed in the sequence below: Verbal Warning Will be conducted in a face-to-face meeting Verbal coaching, followed by written direction if necessary. Will be documented in personnel records Involves infractions that are typically minor in nature Examples include, but are not limited to: failure to follow instructions, not following dress code, excessive personal calls/visitors during work hours, excessive tardiness or absenteeism, etc. Written Warning May or may not follow a verbal warning. Involves serious work performance or behaviour offences Offence does not justify immediate termination, but requires written corrective action Suspension or termination may result if not corrected Examples include, but are not limited to: continued unexcused absences, unresolved or repeated minor infractions, an act of harassment, failure to report to work or inform Summer Camp Coordinator or Camp Manager of whereabouts, etc. Suspension or Dismissal Involves violations of Salem Acres Bible Camp policies which justify suspension or immediate dismissal Salem Acres Bible Camp Staff Training Manual 2014 Page 36 Examples include, but are not limited to: dishonesty, theft, immoral or indecent conduct, abandonment of work, physical/verbal assault of any person during working hours or on Salem Acres premises, negligent or willful acts which result in neglect or abuse of others, sexual harassment, no call or no show for three consecutive days. Leading a Camper to Christ Everyone needs someone who will take a personal interest in them to listen, help, encourage, confront, disagree if needed, and point in the right direction. The direction we point them is to Jesus Christ. Cabin leaders should only take an interest in campers of the same gender. As you talk to your campers, try to discover what their real needs are. Listen well and let them talk whenever you find opportunity. If you do not know an answer to a question or are unsure about something, find a member of the camp staff to help. Help campers feel accepted by you and by God. Let them know that you care about their problems and that God cares even more. The aim of cabin leading is not to give immediate answers but to develop a trust relationship with your camper and help them to gain an attitude of confidence in Christ and reliance upon Him. They must learn that Christ can be trusted and that He invites them to come to Him. Saving a person is God’s work. We are only one of the channels of the good news God uses in His work. Words can obscure meaning as much as enhance it. For example, what does “saved” or “ask Jesus into your heart” mean? We must ensure that any words we use are simple and are understood. Never put words into someone’s mouth, such as “now you are saved” or “now you are a Christian”. People must come to that realization on their own, and will verbalize it when they are ready. Other points to consider include: 1. Begin praying for each camper by name. 2. Establish a common interest. 3. Do not overload your campers with too much information. 4. Do not condemn. 5. Stay on the main topic and issue. 6. Know verses which explain Salvation: a. Fact of sin - Romans 3:23 b. Penalty of sin - Romans 6:23 c. Penalty was paid - Romans 5:8 d. Salvation is free - Ephesians 2:8-9 e. Salvation is through Christ - Acts 4:12 f. Christ must be accepted - John 1:12 8. Use an easily understood illustration of the gospel 9. Suggestions: Salem Acres Bible Camp Staff Training Manual 2014 Page 37 a. Use the camper’s Bible b. Do not ask leading questions, as some campers may be trying to please you. Ask the camper to explain why he/she would like to talk to you. Be aware that true conversion is by conviction from the Holy Spirit. c. New Bibles are available to any camper who does not have one, or for anyone that makes makes a decision of faith in Christ while at camp. Write the date, your name, Salem Acres’s contact info, and a verse down for the camper, preferably in the camper’s Bible. d. Have the camper share their decision if possible. e. Continue to give the camper encouragement. 10. Some verses that may be helpful are: Acknowledge who God is: Isaiah 43:11 Acknowledge who Jesus Christ is: Matthew 16:16 Awareness that I am a sinner: Romans 3:23 Romans 5:19 Acceptance of Jesus as personal Saviour: John 14:6 Romans 6:23 John 3:16-17 1 Corinthians 15:1-4 John 1:12 John 3:36 John 5:24 Ephesians 2:8-9 Galatians 3:26 Decision and declaration of faith: Romans 10:9-10 Establish a pattern of Bible reading: 1 John John Assurance of Salvation John 10:27-30 1 John 5:11-13 1 John 3:14 1 John 4:13 Galatians 5:22-23 Ephesians 1:13-14 What must we include in our gospel message? Necessity: Everyone must be saved, in order to be assured of Eternal Life with God in Heaven. We are all sinners and subject to judgment. Salem Acres Bible Camp Staff Training Manual 2014 Page 38 New Life: Salvation is a wonderful new beginning with our eternal friend, confidant and Saviour, Jesus Christ. It is not a solution to every problem, instead it provides us with a relationship with Christ to help us navigate both good and difficult times. No Other Way: Jesus said “I am the way and the truth and the life. No one comes to the Father except through me.” (John 14:6) How do we answer kids’ questions? Listen: The words the camper uses may not always express his/her true feelings. The camper may instead say what he/she thinks you want to hear. Good questions and good listening are the key to answering questions. Look: Look for visual clues the camper is giving you about questions they may have. Learn: What makes this camper unique? Find something lovable in each one. Love: When you can’t find anything positive in a situation, fall back on love. Remember that love is the more excellent way. Jesus loves you. Can you show love to this child until the end of camp? Keeping in touch with God and in balance with your calling as a camp volunteer Look after you - keep yourself in shape for your mission. Get as much sleep as you can and avoid distractions such as late night games/conversations. Arrange a schedule that allows at least one of you to come to prayer meeting in the morning. Use your free time wisely - sleep, have a quiet time and/or pray. Pray always. Bring every situation to God even while you are walking or waiting in line. Ask your Leadership Mentor(s) and Camp Director(s) for help when you need it. It would be a good idea to spend some time reading through the verses listed and marking them in your Bible or writing them down so they are handy. Pray and ask God to guide you through his Holy Spirit that you would be able to recognize the opportunity to speak to a child when it arises and that you will have the courage to do it. Salem Acres Bible Camp Staff Training Manual 2014 Page 39 Blessing and Prayer Salem Acres Bible Camp Board of Directors, members and staff would like to thank you for your support of our camp and for your willingness to serve. It is not an easy job, but we know you are doing it because of your love and devotion to God. In closing, we would like to leave you with a few verses of blessing and prayer. We could not operate without your help and we hope you have a fabulous summer changing lives! Matthew 19:14 But Jesus said, "Let the children come to me. Don't stop them! For the Kingdom of Heaven belongs to those who are like these children." Matthew 6: 9-13 Our Father in heaven, may your name be kept holy. May your Kingdom come soon. May your will be done on earth, as it is in heaven. Give us today the food we need, and forgive us our sins, as we have forgiven those who sin against us. And don’t let us yield to temptation, but rescue us from the evil one. Matthew 5:3-12 God blesses those who are poor and realize their need for him, for the Kingdom of Heaven is theirs. God blesses those who mourn, for they will be comforted. God blesses those who are humble, for they will inherit the whole earth. God blesses those who hunger and thirst for justice, for they will be satisfied. God blesses those who are merciful, for they will be shown mercy. God blesses those whose hearts are pure, for they will see God. God blesses those who work for peace, for they will be called the children of God. God blesses those who are persecuted for doing right, for the Kingdom of Heaven is theirs. God blesses you when people mock you and persecute you and lie about you and say all sorts of evil things against you because you are my followers. Be happy about it! Be very glad! For a great reward awaits you in heaven. And remember, the ancient prophets were persecuted in the same way. 1 Corinthians 15:58 So, my dear brothers and sisters, be strong and immovable. Always work enthusiastically for the Lord, for you know that nothing you do for the Lord is ever useless. Ephesians 6:14-21 When I think of all this, I fall to my knees and pray to the Father, the Creator of everything in heaven and on earth. I pray that from his glorious, unlimited resources he will empower you with inner strength through his Spirit. Then Christ will make his home in your hearts as you trust in him. Your roots will grow down into God’s love and keep you strong. And may you have the power to understand, as all God’s people should, how wide, how long, how high, and how deep his love is. May you experience the love of Christ, though it is too great to understand fully. Then you will be made complete with all the fullness of life and power that comes from God. Now all glory to God, who is able, through his mighty power at work within us, to accomplish infinitely more than we might ask or think. Glory to him in the church and in Christ Jesus through all generations forever and ever! Amen. Salem Acres Bible Camp Staff Training Manual 2014 Page 40 APPENDIX A – SUMMER CAMP COORDINATOR DUTIES Duties: Ensure adequate quantities of food and supplies have been ordered by the Camp Manager. Understand and ensure the camp policies are implemented. Maintain standards and consistency throughout the camp season. Provide support for and communicate with the Camp Directors. On the Thursday before camp, send out reminder email to campers discussing drop off and pick up time, what to bring to camp and other important details. Prepare the registration binder for the Camp Director. Prepare the staff medical information summary for the First Aider and for Bus Registration Coordinators. Conduct the general staff training each week. Ensure that each camp volunteer completes a volunteer application form. Review all volunteer application forms and forward to the appropriate camp director(s) Send all male/female applications to the corresponding Leadership Mentor Identify any staff who requires a police information check report, and have them complete one . Support the Camp Director during registration, ensuring the appropriate procedure is followed. Plan Saturday evening training sessions Ensure that someone is running the Tuck Shop. Participate in daily leadership meetings. Support the EC as needed. Meet once a week with full-time staff to touch base and discuss any issues. Respond to emails and phone calls regarding camps. Get a copy of camp pictures from each Camp Director/camp photographer Conduct a wrap up meeting with staff at the end of each camp (take notes) Send weekly reports to the EC at the end of each camp. Salem Acres Bible Camp Staff Training Manual 2014 Page 41 APPENDIX B – FIRST AIDER HANDBOOK Welcome to Salem Acres Bible Camp (Salem Acres) and thank you for choosing to serve at this camp. May your time here be a blessing not only to the campers, but also to you. Please read the first aider manual in the green binder located on top of desk. NOTE: If you are not certified to dispense medications (i.e., doctor, nurse or other health care professional), you are not authorized to remove and dispense any medication in the locked medication cabinet beside the desk. You need to get authorization from the Camp Manager, Summer Camp Coordinator or other certified health care professional. Other first aid certified staff are not authorized to give medications. GUIDELINES 1. Obtain list of campers and familiarize yourself with the campers’ health needs. 2. Notify head cook of any food allergies, and Cabin Leaders of their respective campers’ health needs. 3. Obtain a walkie-talkie from the Camp Director and keep it on at all times. 4. Ensure all medications from minor aged volunteers and adult cabin leaders are checked in and accounted for 5. Camp stock medications are locked in the white medicine cabinet next to the desk. Please take an inventory of the List of medications that should be in this cabinet. This is to be signed by you and one of either the Camp Manager or Summer Camp Coordinator. Please check expiry dates and hand a list of medications that need to be replaced/replenished to Summer Camp Coordinator or Camp Manager 6. Above the phone are emergency phone numbers. If you have to call 911, the legal land location of the camp is on the mirror. 7. Stationary, scissors, markers and calculator are in the top left drawer. 8. The container for storing the medications that campers bring from home is located at the left bottom shelf of desk. 9. Top desk drawer: Spiral notebook for treatment record and green binder for medication administration record. Please fill out medication administration record (MAR) and leave in green binder. Notify camp director if only 5 pages left of MAR forms so that more copies can be made. For routine medications, please fill out the medication administration record at the start of camp and initial when the medication is given. Medication cannot be given to minor aged campers or volunteers. Each minor aged person must bring his/her own medication along with a signed declaration from the parent/guardian as to the administering of the medication in their personal re-sealable bag. This helps to keep track of the kids and their medications, and also allows someone else to easily take over for you if you become unavailable. Please use a pen and don’t leave any blank lines. Include witnesses’ names for any accidents. Adult medication (i.e. tylenol, ibuprophen, etc) must be documented and signed for by you and the recipient. 10. Treatment supplies are on the shelf and in drawers next to bed. Please ensure you have enough supplies, and give a list of needed supplies to camp manager. 11. Please clean equipment with bleach/antiseptic every after use and return to its designated place. 12. Additional emergency kits are located on a hook on the wall. 13. Clean linens are in bed drawers. The camp manager will supply new sheets upon request. 14. Ice packs in the kitchen freezer and must be cleansed and returned to the freezer every after use. 15. Sunscreen lotion and shampoo bottles are located above the sink in the special needs washroom. 16. If you need medical advice, please contact: a. Health Link (1-866-408-5465) b. Poison and Drug Information Service (PADIS) (1-800-332-1414) or c. Dr. Gisela MacPhail (1 (403) 837-7206). 17. If you leave camp property and there are still campers on site, please ensure that someone is covering for you. The person who is covering should ideally be a health care professional but at minimum have first aid training and a knowledge of camp procedures. 18. If a camper complains of stomachaches or constipation, please refrain from allowing the child to take medication unless absolutely necessary. These are often the symptoms of homesickness or anxiety. Salem Acres Bible Camp Staff Training Manual 2014 Page 42 You may never administer medication that has not been sent with express written approval from their parent/guardian. 19. Any camper who has a communicable disease/illness (e.g., vomiting, flu, chicken pox, head lice, etc.) must be sent home to protect the health of the other campers and staff. 20. At the end of camp, please ensure the first aid room is ready for next camp. This is extremely important!!! Vacuum floor, empty garbage bins, change bed linen, return sanitized equipment/supplies to proper places. Complete a final inventory of all medication with the Camp Manager or Summer Camp Coordinator and supply a list of medications/supplies that needed to be replaced. Thank you for your cooperation!!! Salem Acres Bible Camp Staff Training Manual 2014 Page 43 Hygiene and General Health It is our goal at SALEM ACRES; TO KEEP THE FACILITIES SAFE AND CLEAN FOR EVERYONE’S GENERAL HEALTH. Please assist us in this endeavor by following the guidelines below. HAND WASHING: Is the first deterrent against the spread of disease and infection between MTM's and campers. Please ensure that you along with campers consistently wash your hands: after every bathroom use, before every meal, after coughing, sneezing or nose blowing. Wash hands often!!! HYDRATION: Camp is fun and exciting and often requires lots of our energy. One way to keep up your energy and lessen your time away from the fun games and activities is to remain HYDRATED. Drink lots of water and encourage your campers to do likewise. Set the example by carrying a water bottle around and refilling it as often as possible. HEALTH HAZARD REPORTING In order to minimize the spread of infection due to food-born illness or sickness; please report to your direct supervisor or the First Aider if any vomiting or diarrhea incidents persist more than 24hrs. Salem Acres Bible Camp Staff Training Manual 2014 Page 44 APPENDIX C – HEAD COOK GUIDELINES Being the Head Cook 1. It’s for kids, in fact, it’s all about the kids. food should be prepared to be familiar and inviting food should be plentiful with generous portions stick with simple serve the food with a smile well fed kids are happy kids if kids have special dietary needs, look after them cheerfully even if you did not have advance notice 2. Keep in close contact with the Camp Director if meal times change, keep each other informed if a meal will be late, inform the Camp Director as soon as you know you won’t be ready on time 3. Be a team model servant leadership, you are a co-worker, not a commander delegate - you can’t do it all yourself give explicit instructions for and clear demonstrations of what you expect, then let your team do the work. It’s the end result you want, not control of exactly how they do it assign simpler tasks, so that you can oversee and ensure timely service meet with your team each morning for a devotional and prayer time platoon your crew, don’t have your breakfast people doing late night cleanup 4. Input and organize ask for input from your team and include them in decisions, get feedback write down the job/task list and detailed menu for the day and post things where everyone can see 5. Understand expectations and boundaries are you responsible for clean-up? do you serve and clean up campfire snack? are you the janitor? are you expected to keep the dining hall and washrooms clean? are you the dish washing organizer? 6. Will you have younger children at camp with you? make sure childcare is arranged with the Summer Camp Coordinator children need to stay out of the kitchen, especially at the critical time when the meal is being set out; your children will be hungry and want Mom, but a small child and a pot of hot food are trouble you are an essential service – to your own kids and to campers; please plan ahead and prepare so that you can focus during critical times 7. Practice Food Safety know your temperatures and stick to them do not reserve food that has not been temperature controlled or has been part of a self serve buffet keep your knives sharp wash your hands often – gloves are not a substitute for clean hands; gloves can cross-contaminate as quickly as hands 5. Be a follower of Jesus in all that you do: Lead & direct daily devotion/prayer time with your staff Salem Acres Bible Camp Staff Training Manual 2014 Page 45 Critical Kitchen Rules No flip flops or open toed shoes. Wash all counters and tables with hot soapy water then spray with bleach spray (Add ¼ cap to one spray jug of water - adding more will result in bleach spots appearing on clothing!) Spray all areas before use and before starting to prepare for the next meal. Finish each task and clean up before starting the next, to keep the kitchen less cluttered. Remember someone paid for the food. Only throw out what is absolutely necessary. Use all that you can even though you may not personally like it! Floors are important! A clean floor makes the kitchen look great and prevents slips and falls. Music is a wonderful gift from God! Just remember to look around and see that everyone working with you is enjoying it! Thank you for working and serving God’s People. Salem Acres Bible Camp Staff Training Manual 2014 Page 46 APPENDIX D – JANITOR CLEANING CHECKLIST Sun Mon Camper Common Areas Tidy up the Chapel area Vacuum, sweep or mop the floors in the chapel area Tidy up the Games and Craft areas Vacuum the Games and Craft areas, as needed Dining Hall Check garbage cans before and after each meal, and change as needed Empty garbage cans at the end of each day and sanitize the lids Mop floors in kitchen, dining room, hallway and back entrance once a day and as needed Bathrooms in Dining Hall Check garbage cans before and after each meal, and change as needed Mop floors in bathrooms and hallways daily Check soap and paper towel levels, and refill as needed Wipe down sinks and mirrors daily Wipe down showers daily Staff Accommodations (e.g., A-Frame, Beth-Haven basement and Bethesda) Check garbage cans daily and change as needed Mop floors in bathrooms as needed (every second or third day) Check soap and paper towel levels daily and refill as needed Wipe down sinks and mirrors daily Wipe down showers every second or third day Vacuum and mop floors once per week or more if needed Salem Acres Bible Camp Staff Training Manual 2014 Page 47 Tues Wed Thurs Fri APPENDIX E – STRATEGIES FOR DEALING WITH SPECIAL NEEDS CAMPERS These strategies are mainly for dealing with children diagnosed with FASD (fetal alcohol spectrum disorder), but are also effective for kids with ADD/ADHD (attention deficit hyperactivity disorder) and autism/Asperger’s syndrome. If you find yourself in charge of a child with any other syndromes, it would be worth doing a little online research to help you and your campers have a positive camp experience. The number one rule when dealing with these children is supervision, supervision, supervision. It cannot be overdone. With constant supervision these children will not have the opportunity to get into trouble as much and cause issues for themselves or other campers. If you know you have an FASD child in your cabin, establish a “buddy system” for all of your campers. No one goes anywhere alone. This way the child isn’t always singled out, and the other campers may step up and help model good behavior. If this system doesn’t work, you are your special child’s buddy. DO NOT allow these children to go ANYWHERE alone. You will set them up for failure if you do so. Share the joy of these children with as many cabin and activity leaders as much as you can. Try and not send them to another leader, take them. Always ensure the person who has this child is aware that they do and verbally agrees to watch them for you. When you take over the care of another leader's special needs child, you are responsible for everything the child does. Always ensure they are passed back to their leader or another responsible person who understands the child’s need for constant supervision. Secondly; be calm, gentle, FIRM and CONSISTENT. Only say to them exactly what you mean. (They cannot understand double meanings, sarcasm, metaphors or stories with hidden meanings and morals.) ALWAYS do what you say you are going to do. If you promise an award/consequence for certain behavior, you must follow through every time. Modify the campers environments and your expectations to help your camper succeed, otherwise you set them up to fail. Always make eye contact with the camper and tell them exactly what you want or need. -One or two instructions at a time only. Never more. -Tell them what you want them to do, not what they shouldn’t do. -Consequences for poor choices need to be immediate and short term.* These children cannot understand consequences that come at any other time, and will not learn from them.* A good consequence for unwanted behavior is a lack of attention. Put them somewhere within your visual/hearing range, and then ignore them for a determined amount of time. A minute per year of age is a good place to start, but may be too long for some children. Keep them away from other campers that they do not/cannot get along with. Explaining the concepts of friendship and cooperation will only lead to frustration on all sides. Reinforce minimum behaviors needed to get along (no hitting, spitting, swearing, yelling etc). It may be necessary to talk to the other child about your special needs camper in a discreet manner, explaining as little as needed to help the other child understand that there is a need for patience and perhaps positive role modeling. Be very firm about personal space issues. Give very specific rules if their body contact becomes inappropriate. Ie: No touching boys/girls (depending on the sex of the child) of any age. If they can’t touch boys that also includes their brothers/cousins/the speaker etc. Even one exception to this rule will make it obsolete in their mind. Once again, supervision will control, if not eliminate this problem. You will have to repeat instructions and rules several times, if not constantly. New skills/learned rules will disappear overnight or even from room to room and activity to activity. Salem Acres Bible Camp Staff Training Manual 2014 Page 48 These children cannot read body language. Don’t expect them to understand you are angry by your tone of voice or posture. You must verbalize to them the issue and what is expected of them. Their behavior may be challenging, but they are not doing it intentionally. Do not take their behavior personally, it is not about you. Mark boundaries for these kids. They need their own bunks if possible. Don’t let them sleep on top if you can help it, as they will have to pass over another persons’ space and will not be able to resist exploring that environment. During chapels and other times requiring sitting, take a towel (or rug, pillow ,blanket) and put it somewhere with the group, but over to one side with as little distractions around as possible. Instruct the child that this is their zone. They can only touch stuff in their zone, and cannot leave it without permission. Try to recognize when your camper is becoming frustrated/agitated before they escalate to bad behavior. Provide a cool down/quiet spot for your camper to go to if they become overwhelmed. Do not use it as a time out spot. Let your camper help as much as possible. It gives them a sense of accomplishment and keeps them occupied and out of trouble. Serving others at mealtimes gives them an excuse to get up and move around. DO NOT put them in charge of other campers. Stealing will not happen if there is constant supervision. If it does occur, do not ask the child if they took something as they answer will always be no. They do not understand ownership of others items, only theirs. If they have a missing item, return the item to its owner and explain firmly to your camper that only the stuff they brought with them is theirs. This is not a behavior you can correct out of these children in a few days, so DO NOT allow them to be alone if it is a problem. Provide them with a “fidget” object. Something they can play with ONLY during quiet times, such as a piece of jewellery, a non-noise making toy, or something that will keep them quietly occupied while others are speaking/praying/learning etc. Before any prolonged quiet activity (chapel), allow or make the child run or exercise physically before sitting down. This will help them concentrate and resist their urges to move. These children respond well to visual cues/aids. Make picture agendas of your daily schedule, of rules that must be followed, and of routines (bedtime/personal grooming) for them to follow. Role model proper behavior at all times in the presence of these campers. Help them behave properly with others by teaching them appropriate behaviors through role playing and observation of your behaviors. Look for the positive aspects these campers bring and focus on them. Some of these aspects are: friendly, cheerful, loving, affectionate, funny (they almost always have a great sense of humor), persistent and hardworking, curious, creative, and almost all of these campers have higher verbal skills than their age, and are great story tellers. Use these characteristics to help the camper and others around them to enjoy their camp experience. Always remember it is only for one camp that you are blessed with these children, so you can rely on God to give you the strength and patience to positively influence these special campers. Salem Acres Bible Camp Staff Training Manual 2014 Page 49 APPENDIX F CAMP DIRECTOR’S DUTIES The role of Camp Director is a vital component to the running of camp that comes with great privileges as well as many responsibilities. As individuals, regardless of the role we are in, we are accountable first and foremost to God. This is not figurative, one day we will stand before Him and have to give an account for what we did with the responsibilities He gave us. Because of this, every decision that we make should be based on whether or not it pleases our King. PLANNING Secure Speaker, Head cook and Camp Nurse as soon as possible Decide on a theme, please try and coordinate with summer themes set by the camp Secure Cabin leaders: focus on older more mature leaders first Secure Kitchen Staff: A crew of 3-5 able bodied workers and two people for the dish pit Secure a Janitor Secure Photographer/ Media person ( if possible) Send a list of all your staff and their positions to the Summer camp coordinator Ensure all volunteers to fill out an application form and have a police check if necessary. Plan the program : Include Campfire, Chapel, Meals and Cabin Devos. Acquire the necessary materials for your camp: prizes/awards, decorations. Keep staff updated with all special needs and prayer request. Ensure that staff arrive on the Saturday before camp starts for a thorough debriefing and to allow staff to get to know each other. Conduct orientation the night before camp Take staff members on a tour of the camp, pointing out the boundaries On the Sunday morning of Camp, conduct worship service. All cabin leaders should be set up in their cabins prior to campers arriving Salem Acres Bible Camp Staff Training Manual 2014 Page 50 APPENDIX G- WARNING SIGNS FOR CHILD ABUSE Warning signs of emotional abuse in children Excessively withdrawn, fearful, or anxious about doing something wrong. Shows extremes in behavior (extremely compliant or extremely demanding; extremely passive or extremely aggressive). Doesn’t seem to be attached to the parent or caregiver. Acts either inappropriately adult (taking care of other children) or inappropriately infantile (rocking, thumb-sucking, throwing tantrums). Warning signs of physical abuse in children Frequent injuries or unexplained bruises, welts, or cuts. Is always watchful and “on alert,” as if waiting for something bad to happen. Injuries appear to have a pattern such as marks from a hand or belt. Shies away from touch, flinches at sudden movements, or seems afraid to go home. Wears inappropriate clothing to cover up injuries, such as long-sleeved shirts on hot days. Warning signs of neglect in children Clothes are ill-fitting, filthy, or inappropriate for the weather. Hygiene is consistently bad (unbathed, matted and unwashed hair, noticeable body odor). Untreated illnesses and physical injuries. Is frequently unsupervised or left alone or allowed to play in unsafe situations and environments. Warning signs of sexual abuse in children Trouble walking or sitting. Displays knowledge or interest in sexual acts inappropriate to his or her age, or even seductive behavior. Makes strong efforts to avoid a specific person, without an obvious reason. Doesn’t want to change clothes in front of others or participate in physical activities. An STD or pregnancy, especially under the age of 14. Runs away from home. Written by: Melinda Smith, M.A., and Jeanne Segal, Ph.D. Salem Acres Bible Camp Staff Training Manual 2014 Page 51 EMERGENCY PROCEDURES From time to time medical emergencies will arise whether as the result of an accident or a medical condition. The following procedures should be observed during a medical emergency. If any person on site is injured or showing signs of needing medical attention the First Aider should be notified immediately. The First Aider should have a radio tuned to memory 2 at all times. A note will be posted on the First Aid station detailing the location of The First Aider. When notifying the First Aider; stay calm and clearly explain the problem. While waiting, do not perform any medical treatment above your level of training. A radio will be given to Activity leaders hosting high risk activities at a distance from camp. Dealing with Cuts or Injuries Involving Blood: 1. When a child or youth is injured, the individual is to be separated from others. The area where the injury occurred or where any blood may have dropped on the floor or equipment is also to be isolated. 2. MTMs need to ensure that no other guest and or campers have contact with any of the blood from the cut or injury. 3. Gloves are to be used when bandaging the injury, avoiding contact with mouth, ears and eyes. If any Guest and or campers are known to have latex allergies at camp the First Aider will be notified to only use non-latex gloves that week. 4. Extreme care will be taken in cleaning up all blood and bloody bandages and the safe and secure removal of waste and disposal of gloves to secure waste removal container. 5. Hands are to be washed carefully with sterilizing soap available in the First Aid kit. General Emergencies - Emergency evacuation procedures will be reviewed yearly by camp leadership. These procedures are to be posted in a visible place in all buildings stating the planned route of escape to the nearest exit. Camp leadership, in cooperation with the Summer Coordinator and the Camp Manager, will arrange for weekly fire and evacuation drills during Salem Acres summer programming weeks. During Fire drills all Cabin leaders, campers and staff are to go to the soccer field. During Tornado drills all Cabin leaders, campers and staff are to head into the basement of the chapel. Cabin leaders will take roll call to ensure all of the campers are present and Summer Camp Coordinator should account for all other team leaders and staff. A First Aid kit will be kept in the kitchen, archery area, camp-owned vehicles and shop. Camp staff is to be educated on its contents. Parents or guardians will be contacted when an injury, accident or medical emergency occurs. Incident reports are to be completed for any and all accidents. Injuries are to be reported to the Summer Camp Coordinator. Lost Camper At Salem Acres, in the interest of keeping all campers safe we have implemented the following: A Camper is considered lost if: 5 minutes after an activity commences he/she is not present If after any five minute of searching he/she cannot be found If he/she is not in his/her cabin or the washroom during designated lights out and cabin rest times Salem Acres Bible Camp Staff Training Manual 2014 Page 52 If a Camper is determined to be lost then the Cabin Leader or other staff member will: Alert the Summer Camp Coordinator or designate via radio (memory 3). All Campers, staff and visitors will move to the volleyball/soccer field at the entrance of camp. A roll call must be taken and the Summer Camp Coordinator or designate must be apprised of any additional lost campers, missing staff, or visitors. Loss of Life Death can only be declared by a Medical Doctor or Coroner. After a fatality at camp has been confirmed, the following steps shall be taken: The Summer Camp Coordinator and The Camp Manager shall take charge of the situation liaising with emergency authorities and the EC/Board of Directors as required. The area where the accident took place is to be cordoned off. All campers and non-essential staff should be removed from viewing the scene Witnesses to the accident should be quarantined and not allowed to speak with each other. They will be interviewed by authorities and required to give independent statements. The RCMP will notify the next of kin of the fatality The Executive Committee/Board of Directors will be responsible to handle all public communications regarding the camp. An incident report form should be well documented by the on-site medical staff. Salem Acres Bible Camp Staff Training Manual 2014 Page 53
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