1. automotive and vehicles
2. boats and watercraft

SKIPPER’S MANUAL
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For Holiday Cruisers:
Camero 1 and 2,
Duet 1, Duet 2
C’Est La Vie
Day Cruiser
Escape
Authored By: City Boats
Updated: January 2014
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Welcome Aboard
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Your Holiday Cruiser
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Please return this manual to Reception at
the end of your holiday.
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Thank You
Find us on:
Follow us on:
Page 2
CONTENTS
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Our Address
Boating
Pets
Welcome Aboard
Important Telephone Numbers
Preparing for your Holiday & Arrivals
Arrivals
Your Payments Explained
Returning at the end of your Holiday
Safety
Basic Boat Terminology
Daily Checks
What You Will Find On-Board
Water and Toilet
Heaters
The Engine
Running Aground
Taking On Water
Gas Safety
Fire Extinguishers
Boat Handling
Similarities Between Your Boat and Car
Manoeuvering
Slowing Down and Stopping
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5
6
7
8
9-10
11
12
13
14
15-19
20-21
22-23
24
25
26
27-28
29
30
31
32
33-34
35
36
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CONTENTS CONTINUED
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Before You Set Off
Mooring
Turning The Boat Around
Casting off
General Navigation
Right of Way
Bridges and Channels
After Dark Navigation
Ropes
Common Boat Handling Errors
Fouled Propeller
Winter Cruising
Trouble Shooting
Fishing
Inventory List—
Camero 1 and 1
Duet 1, Duet 2,
C’Est La Vie
Escape
Tariff of Charges
Wildlife and Waste Disposal
Map
Terms and Conditions
Gas Safety Certificate
Boat Safety Certificate
Page 4
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39-40
41-42
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44
45
46-47
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50
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52
53-54
55
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OUR ADDRESS
Our boatyard address is:
City Boats
Griffin Lane
Thorpe St Andrew
NORWICH
Norfolk
NR7 0SL
For driving directions there are many websites to choose from.
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If you are using a sat nav, and inserted our postcode, please note
that sometimes the instructions can say you have arrived when
in-fact you have not. However it usually says that you have arrived
near where our City Boats signs and brown tourist signs are
displayed.
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OUR CONTACT DETAILS
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Website—www.cityboats.co.uk
Email—[email protected]
Landline—(01603) 701701
Mobile—07806571337
Page 5
BOATING
Boating is an ACTIVITY HOLIDAY very similar to camping.
If you are a novice and have never experienced a boating holiday
before, it is a good idea to remember the following:
Pack clothing for ALL weathers
We hope the sun shines for you, however the weather could be
very inclement indeed and beyond our control.
2)
Fitness
It is necessary to have a good level of fitness as getting on and
off the boat especially in high winds can be taxing on the body
and where there are only two of you in the party ‘all hands to
deck’ will mean just that.
3)
Boat Standard
Our boats are clean, comfortable and of a good standard for
the price range. Heating, where applicable is not like the
central heating in our homes nor are windows double glazed,
therefore slight draughts may occur. The fridges too are not
like the fridges in our homes and should be treated as luxury
cool boxes, therefore please only use them to keep cool day to
day food only.
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1)
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PETS
Pets are part of the family, however we only RECOMMEND that dogs
join you on your boating holiday. Please leave Harry the Hamster,
Tickles the Cat and any rodent or reptile friends in the care of
friends, neighbours or relatives.
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Many dogs love the water and we can issue them with doggy
lifejackets free of charge. Some dogs are good swimmers, however as
the Norfolk Broads are tidal and in some areas the current is fast, it
is recommended that your pet wears his/her lifejacket.
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Although you will have paid a fee to bring your dog on-board, please
remember to pack their belongings too which would include:
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Pet blankets/bedding
Toys
Food bowl
Water bowl
Food
Any medication they may need
Page 7
WELCOME ABOARD YOUR HOLIDAY CRUISER
We appreciate that you may only just have booked your Norfolk Broads
boating holiday and that you may not be stepping aboard for a number
of weeks, but really, your boating holiday starts here.
We hope this manual gives you a good introduction to your cruiser and
a level of information on what to expect, what’s included and what you
need to bring with you.
We consider this Skipper’s Manual to be a living document that will
receive regular updates as and when changes need to be made.
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If you have any feedback on this manual, we would be grateful to
receive it.
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This manual is written in a friendly, conversational tone, often
pointing out what might be obvious or common sense. Please excuse
us; it’s just that sometimes we all find that common sense isn’t all that
common anymore and if it is not said, it may not occur to everyone.
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Ultimately, we want you to have a great holiday on the Norfolk Broads,
relaxing on one of our cruisers and taking in the beautiful rivers and
surrounding National Park.
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We will provide you with a basic map when you arrive which is
usually more than adequate for exploring the rivers.
If you need any more help or guidance than this manual provides,
please do not hesitate to contact us.
Happy Boating!
Richard and Linda Chilvers
Page 8
IMPORTANT TELEPHONE NUMBERS
City Boats is on hand to ensure your holiday is trouble free. If you
have any questions or require assistance after leaving the boatyard,
please do not hesitate to contact us on the appropriate number
below:
In the event of a mechanical failure or breakdown, please call
Norwich (01603) 701701 (9am to 5pm). Out of office hours please
telephone 07806571337 or 07742605326. During the height of
summer our landline telephone line is extremely busy so you may
need to call one of the mobile numbers.
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An engineer will attend during working hours as soon as practical.
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Your name
The name of the boat
The name of the river
The nearest village or landmark
Exact location (if possible)
A contact telephone number.
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If you need to call, please have the following information to hand:
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Please note that some parts of the Norfolk Broads are inaccessible by
road and we may need to attend via the
river therefore we ask you to be patient if
this is the case.
Please note that a flat domestic battery
TV failure or blocked toilet does not
generally constitute an emergency. An
engineer will not call out of hours for a
flat battery or TV/fridge failure or
blocked toilet.
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IMPORTANT TELEPHONE NUMBERS
(CONT’D)
OTHER USEFUL TELEPHONE NUMBERS
Great Yarmouth Yacht Station
(01493) 842794
Norwich Yacht Station
(01603) 612980
Great Yarmouth Coastguard
(01493) 851338
Potter Heigham Bridge Pilot
07990686097
Wroxham Bridge Pilot
07775 297638
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Bridge pilot operation is at the discretion of the particular operator.
Potter Heigham Bridge Pilot is usually in operation all year round,
however Wroxham Bridge Pilot is usually Easter until the end of
October.
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LIFE THREATENING SITUATIONS
Please dial 999
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NON EMERGENCY SITUATIONS
Please dial 101 and ask for Broads
Beat.
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SWAN RESCUE
To report injured wildfowl please call (01603) 782626
NHS DIRECT
101
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PREPARING FOR YOUR BOATING HOLIDAY
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WHAT TO BRING WITH YOU:
1)
Comfortable non-slip shoes.
2)
Waterproof clothing including raincoats.
3)
Any medicines prescribed by your GP.
4)
A torch and spare batteries
for visits ashore in the evening as there is often no shore
lighting in many parts of the Norfolk Broads.
5)
Rod license if you wish to do a spot of fishing.
6)
Condiments (sauces, salt, pepper, vinegar).
7)
Tea, coffee, sugar, sweeteners.
8)
Long life milk.
9)
Tinned/food.
10) First aid kit.
11) Bed linen—duvets/pillows/sleeping bags (unless ordered
separately).
12) Bathroom towels/toiletries.
13) Extra bin liners if needed.
14) Binoculars/camera.
15) Chargers for mobile phones/laptops/cameras etc.
16) Hairdryers (max 800 watt please)
17) A large bottle of common sense.
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There is a Sainsbury’s supermarket right near our boatyard (about 1
mile away) should you wish to shop on arrival.
WHAT NOT TO BRING WITH YOU:
1)
Iron.
2)
Heated curling tongues or hair straighteners.
3)
Electric kettles.
4)
Toasters.
5)
Portable gas appliances, i.e. BBQ.
6)
Chip-pans.
7)
Frozen food.
8)
The kitchen sink.
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ARRIVALS
The boatyard is open from 9am until 5pm, or dusk if earlier, however
boats are generally ready for collection from 2.30pm.
Please note that our handover procedure including safety briefing
and river trial instruction can take approximately 1 to 1.5 hours. If
you arrive too late you will not be permitted to leave the boat yard
until the next morning.
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If you think you may arrive after closing hours, please telephone the
boatyard on (01603) 701701 or 07806571337. We will tell you where
to find your boat and leave basic instructions for that evening.
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CAR PARKING
We have a large FREE car-park at City Boats and you will be advised
of the most convenient place to leave your vehicle during your
holiday.
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Like all car-parks, vehicles and their contents are left at owners risk,
although City Boats does have CCTV focused on the car-park.
Page 12
YOUR PAYMENTS EXPLAINED
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FUEL DEPOSIT
The value of your fuel deposit will be shown on
your booking form. The vessel will have a full tank
of fuel when you board the boat and will be refueled
when you return the boat at the end of your
holiday. The value of the fuel used to refuel will be
deducted from the deposit that we hold and the
remainder, if any, refunded to you. If the deposit
we hold is not sufficient to cover the cost of the fuel
used, you will be asked to pay the difference. For
short breaks and weekly hire you should have plenty of fuel.
Please allow time at the end of your holiday for boat yard
personnel to refuel the boat and check for any damage. Our 2014
charge per litre is £1.20 Fuel re-imbursements are made directly
to the card number used to pay for your holiday and these will be
made within 7-10 working days.
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DAMAGE WAIVER
The Damage Waiver Payment which is a compulsory
part of your holiday charge and covers you for
MINOR accidental damage to the boat ONLY. It does
not cover loss or damage of deck gear, i.e. ropes, rhond
anchors, life-buoys, mud weights, mops, fenders,
ropes. It does not cover damage caused by negligence
or wilful misuse. It does not cover fouled propellers or
the need to use a tug boat if you run aground. You will
need to pay £100 for the clearance of a fouled propeller
and £200 for tug boat services if you run aground.
Both these payments should be made to the operator
on the day.
Page 13
RETURNING AT THE END OF YOUR HOLIDAY
Many holidaymakers choose to return to the
boatyard the night before departure. This is
totally acceptable, however if you wish to leave
the night before, please ensure you are back at
the boatyard by 4pm in order for the boat
checks and fuel top-up to be made.
Before departing the boat yard, please ensure
that you have not left any goods or valuables on
-board as a charge will be made for returns.
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Please leave the boat in a clean and tidy
condition.
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A charge of £50 will be made if extra time is needed by our cleaning
staff to undertake challenging cleaning jobs, for example dirty
cookers, fridges and showers.
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Please dispose of any rubbish in the on-site wheelie bin at our
boatyard, however we would be grateful if bottles and cans could be
taken home.
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SAFETY
LIFEJACKETS
Lifejackets are issued for YOUR safety and the safety
of your group. Whilst it is entirely up to you whether
they are worn, please remember the following points
and consider them carefully before consigning your
lifejacket to the wardrobe:
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Your lifejacket is useless to you unless you wear it and secure it
properly.
Cold water will quickly send your body into shock which will
rule out swimming and treading water.
People who have hit their head before or whilst entering the
water may be disorientated or unconscious—the lifejacket will
keep you the right way up and your head above water.
Someone wearing a lifejacket is much easier to recover from the
water than someone who is not.
The Norfolk Broads are TIDAL rivers and in some parts the
current is extremely strong, i.e. Reedham and Great Yarmouth.
Boaters who do not wear lifejackets and who enter the water
particularly in these areas have little or no chance of survival.
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WHILST ON DECK
1)
Wear your lifejacket.
2)
Do not run.
3)
Hold on to a grab-rail.
4)
Do not jump.
5)
Watch for ropes and obstructions around the deck.
6)
Do not get complacent.
7)
Wear sensible, non-slip flat shoes.
8)
Mop up any muddy or slippery deposits.
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SAFETY CONTINUED
MAN-OVER-BOARD
If you should encounter someone in the water,
whether a member of your crew or not, you
should offer assistance but also be aware of the
significant dangers your vessel presents.
DO:
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Offer assistance.
Throw a life-ring close to but not at the stricken person.
Throw a line.
Create a foot hole using a loop of rope tied to a cleat.
Call for additional assistance as necessary.
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DO NOT
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Reverse your boat towards them—they may be hurt by the
Propeller.
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Risk being pulled in by offering your hand to assist in helping
them to get out of the water.
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CHILDREN ON-BOARD
Please keep your children under
control and supervised at all times.
Ensure they are wearing their lifejackets! If you are on a forward or
centre drive vessel it may be a good
idea to keep the back door locked to
ensure that children do not gain
entry to the rear of the vessel as a mishap here could be
catastrophic! We recommend that children are not allowed to run
around the deck nor sit on the bow (front of the boat) with their feet
dangling over the edge.
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SAFETY CONTINUED
WEILS DISEASE (LEPTOSPIROSIS)
Waterborne diseases such as Weil’s
Disease are extremely rare, however if
you do have cuts and fall into the
water, it is a good idea to wash the
cuts thoroughly and apply
antiseptic cream.
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SWIMMING
The rivers of the Norfolk Broads are tidal and in
some areas (Reedham and Great Yarmouth) the
current is very fast. City Boats therefore do not
recommend that you swim in the rivers.
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GETTING ABOARD AND ASHORE
NEVER jump from a moving boat—you may slip and be crushed.
NEVER leap the gap between the boat and shore when mooring.
ALWAYS use a rope to pull the boat nearer.
ALWAYS look out for hazards on the waterside paths and quays.
ALWAYS beware of wooden quay heading—it can be very slippery if
wet
ALCOHOL AND DRUGS
Please be aware than you can be prosecuted for being
in charge of a vessel (boat) whilst under the influence
of drink or drugs. The Broads Authority WILL
prosecute!
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SAFETY CONTINUED
RAISING AND LOWERING THE SLIDING CANOPY (DUET 1 AND 2,
C’EST LA VIE)
THIS SHOULD BE DONE BY TWO PERSONS—ONE ON EACH SIDE
OF THE BOAT
Please observe the following safety precautions:
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Ensure that everybody on board the boat is aware that you are
raising or lowing the canopy and ensure they are safely away
from it.
Never allow anyone on board to stand or sit on the canopy—it is
not designed to have additional weight on it.
When sliding up, ensure no-one is on deck around it.
NEVER allow the canopy to freewheel down. It is heavy and
potentially dangerous.
Ensure that you are not lowering the canopy onto any deck gear
or other items already on the roof behind the canopy.
Keep yourself, your crew, clothing and ropes away from the
canopy and moving parts.
Do not use excessive force when sliding the canopy—it may
damage the sliding mechanism and moving parts.
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SAFETY CONTINUED
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BREYDON WATER
Breydon Water is the vast expanse of water at Great Yarmouth and
marker posts show the navigable channel. It is essential that you
steer the boat between the lines of the marker posts to avoid
difficulties - if you navigate away from the
channel you are likely to run aground.
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REEDHAM
Mooring at Reedham should always be done against the tide. Do
NOT attempt to turn around within 200 yards of the bridge especially
on the outgoing (ebb) tide as you may be carried into the bridge. The
current at Reedham is particularly fast so extra care should be taken
when mooring.
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BASIC BOAT TERMINOLOGY
DECKS
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LEFT SIDE
(PORT)
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FRONT
(BOW)
BACK
(STERN)
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RIGHT SIDE
(STARBOARD)
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BASIC BOAT TERMINOLOGY
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DAILY CHECKS
THESE MUST BE COMPLETED BEFORE YOU START THE
ENGINE FOR THE FIRST TIME EACH DAY
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ENGINE OIL
Check the oil using the engine’s dip
stick. Remove it, wipe it clean and
replace in the holder. Remove again
and you will have a true reading. Top
up as necessary—there is a can of spare
oil for this purpose and an engine rag
for wiping the dipstick.
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WEED FILTER
This protects the exhaust cooling system from being clogged by weed
from the river. Remove the filter, observing any guidelines given to
you during the handover procedure, clean as necessary and replace
all parts. Some filters have wing-nuts to secure them in place—these
must be tight in order for the system to work. If you drop the
wing-nuts, DO NOT RUN THE ENGINE else serious damage could
occur. In normal operation of the engine, there will be a healthy and
regular gush of water from the exhaust. If this is not happening, the
engine is likely to overheat.
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DAILY CHECKS CONTINUED
ENGINE COOLANT
With the engine cold, remove the radiator cap
(or pressure vessel cap if fitted) and ensure that
there is coolant visible in the tank beneath. If
the water level is below the tube you can see in
the tank, top up the coolant level. In summer
please use normal tap water. In winter to-up
from the carton of anti-freeze provided.
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BILGE PUMP
The bilge is considered to be all areas beneath the
floor level of your boat. All boats will take in some
water but this is taken away by the bilge pump which
has a 3-way switch—automatic, off and
manual. Ensure the switch is always turned to
AUTOMATIC.
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GREASERS
Some parts of the engine and propulsion system
have greasers that need regular attention to
ensure their smooth, trouble free operation.
You will be told of any greasers that you should
attend to during your handover procedure.
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WHAT YOU WILL FIND ON-BOARD
BEDDING
City Boats does not provide bedding or linen so you will need to bring
your own. If you have opted to hire linen we provide—pillows,
duvets, pillow cases, duvet covers and sheet. We do have some thick
blankets in stock and if you would like any of these please let us
know.
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£30 each
£30 per set
£100
£10
£10
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—
—
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Mooring Ropes
Rhond Anchors
Mud Weight
Deck Mop
Deck Brush
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DECK GEAR
Your boat will be provided with suitable mooring ropes, ground
spikes (rhond anchors), a mud weight, deck mop and deck brush.
These items, particularly the first three, are very expensive to
replace. If any of these items are lost or damaged we will deduct the
relevant amount shown below from your card which was used to pay
the balance of your holiday.
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GALLEY EQUIPMENT
At the end of this manual you will find an inventory list specific to
the boat you are hiring. There is a four ring cooker with oven and
grill on-board as well as a small fridge with a freezer area. Please
note that we do not recommend that you bring food on-board which
is required to keep chilled for more than 1 day. We recommend that
the fridge is only used to keep milk and other items chilled
temporarily. Please, do not bring frozen food which you require to
keep frozen. We provide 1 tea towels and a ‘J’ Cloth but NO
washing up liquid or other cleaning materials are on-board.
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WATER AND TOILET
HOT AND COLD WATER
The water from the boat taps comes from storage tanks.
PLEASE RE-FILL WITH WATER EVERY DAY TO ENSURE THAT YOU
DO NOT RUN OUT.
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The boat engine heats your domestic
water and so if you run out of hot water
or it cools overnight you will need to run
the engine for up to 60 minutes in order
to obtain hot water. If you run out of
water, the water pump will run
continuously until it either blows a fuse
or burns out.
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The underwritten rule is that you will run out of water at the most
inappropriate moment, probably with soap in your hair and the
dinner cooking! Please don’t let it be you.
IF YOU RUN OUT OF WATER, PLEASE SWITCH THE WATER PUMP
OFF
TOILET
Your boat toilet operates differently from your toilet at home. The
boatyard staff will advise you on the use of the toilet during the
handover procedure. All our boat toilets store effluent in a holding
tank which will have been pumped out before you arrive. For
holidaymakers on short or weekly hire there should be no need to
have the toilet pumped out, however if the toilet tank does need
pumping out you will have to pay a boatyard up to £20 for this
service.
DO NOT DISPOSE OF ANYTHING INTO YOUR BOAT TOILET OTHER
THAN HUMAN WASTE AND TOILET PAPER
Page 25
HEATERS
Our boats are equipped with warm air heaters to warm the cabins.
In most cases they use the same diesel as the boats engine but the
heat is distributed by an electric fan system.
NEVER USE THE HEATER UNNECESSARILY OR RUN IT DURING
THE NIGHT WHILST YOU ARE ASLEEP
Please bear in mind the following:
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OPERATING THE HEATER
You will be advised on how to operate the heaters during the
handover procedure
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THE PRE-HEATING CYCLE WILL TAKE 5 TO 10 MINUTES—DON’T
EXPECT INSTANT HEAT
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The burnt gases are evacuated via an exhaust pipe on the side of
your boat. These gases are very hot and may damage fenders if the
are close by. Please be aware that if the breeze is blowing the
exhaust gases back in the direction of the boat it is possible that this
will enter the cabin via the vents. DO NOT BLOCK THE VENTS; they
are essential for your safety and help keep condensation at bay.
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If the heater does not start or turns off mid-cycle,
switch it off, start the boat’s engine then re-start the
heater.
When you leave the boat—PLEASE TURN THE
HEATER OFF.
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THE ENGINE
CONTROLLING THE ENGINE
The dashboards of our boats have very similar dials and warning
lights to those of a car and therefore should be familiar. However,
the controls are different and there is no speedometer. Most boats
will have dials which show engine temperature, oil pressure and rev
counters. All of the indicator lights on the dash should be noted.
With the exception of the pre-heat light and bilge pump light
(if fitted), all other lights indicate and error state and you should call
the boatyard to determine the fault/cause.
To engage forward and reverse gear.
To act as an accelerator/decelerator
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The control leaver at the helm has two functions:
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Your boat has no breaks. To slow down simply ease the accelerator
back and to stop quickly put the boat in reverse.
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Carry out the daily checks on the engine before starting for the first
time that day. Ensure that the Engine Stop pull handle (if fitted) is
properly pushed all the way home. Firstly, disengage the gearbox (the
boat yard staff will demonstrate how) then push the accelerator lever
forward about half-way. If the engine hasn’t been run that day or has
cooled, turn and hold the ignition key to the preheat position and
watch for an indicator light or a significant drop in the volts or amp
meter (depending on the boat) – hold in this position for about 20 –
30 seconds. Ignore this step if the engine is warm.
Then turn the key to the start position (some boats require that you
push in the key also). Once the engine starts, move the accelerator
smoothly back to the idle position. If the engine is particularly cold,
it may stall so simply restart as described here and move the lever
back after 30 seconds of running.
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THE ENGINE CONTINUED
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Check that the rev counter is functioning properly and that there are
no warning lights lit on the dashboard – if the battery (charging) light
is lit, the batteries are not being charged. Ensuring that the control
is out of gear, rev the engine to about 2000 revs and return it to the
idle position; the light should extinguish, provided the key is set in
the “run” position.
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Most boats will not cut the engine by simply turning the key. Some
have “stop” buttons on the helm and others have pull levers to stop
the boat. Please ensure that you stop the engine before you turn the
key to the stop position. If the boat has a “pull to stop” lever, it must
be pushed all the way in before the engine will restart. The boat yard
staff will cover this during the handover procedure.
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RUNNING AGROUND
There are many markers around the
Broads that indicate underwater
obstructions such as submerged stakes
and shallow water. Pay attention to any
post or buoy in the river and keep away
from them. If you have gone aground,
even if you are not stuck- fast please
observe the following procedures:
Stop the engine – you may be sucking up weed, silt and other
debris into the cooling system, which can cause the engine to
overheat.
2)
Open one of the floor hatches or lift the engine hatch to check
that the boat is not taking on water.
3)
Use your boat hook to check around the edge of the boat to see
how much water you have beneath you; is the riverbed soft or
hard?
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If you are aground on soft mud you can try to free yourself by going
into reverse and positioning crew member(s) at the bow or rocking
the vessel from side to side – make sure they have life jackets on. If
this does not work stop trying and contact the boatyard. If the riverbed is rocky or you detect any other hard obstacles, do not attempt
anything; simply contact the boat yard. Do not ask to be towed by
another boat without the advice of the boat yard.
If you run aground where there are clear indicators to stay in
channel or keep away, you will be charged (£200) for recovering
the vessel plus a fee for any damage.
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TAKING ON WATER
If the boat is taking on water, get the boat to the nearest bank and
try to locate the source of the ingress.
Attempt to reduce the leak with towels, bedding, cloths etc.
CALL THE BOATYARD
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(01603) 701701
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07806571337
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07742605326
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Ensure the bilge pump is set to AUTOMATIC,
Page 30
GAS SAFETY
Your boat is fuelled by liquid petroleum gas (LPG) bottles, which are
generally located outside the living space in a gas tight locker. Our
staff will show you where these are and show you how to change over
to a full bottle from and empty one.
Unlike natural gas, LPG is heavier than air and will collect in the
lower part (bilges) of the boat if there is a leak.
You can smell LPG.
Do not let anyone smoke.
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Open all windows and doors.
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If you suspect a leak, close off the gas bottles, switch off the
batteries, turn off all electrical appliances.
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Evacuate the boat and call the boatyard.
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There is a copy of the Gas Safety Certificate at the end of this
Manual.
Page 31
FIRE EXTINGUISHERS AND BLANKETS
Please note that all are boats are NO SMOKING areas!
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Evacuate the boat.
Turn off the gas at the bottle.
If you cannot control the fire, get off the boat and call 999.
NEVER put your life or the lives of your crew at risk.
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1)
2)
3)
4)
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IN THE EVENT OF A FIRE
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Your boat is equipped with at least 1 fire extinguishers and a fire
blanket. In order to avoid using either of these, please be vigilant
when cooking and ensure all flammable items are kept clear of naked
flames.
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You will be instructed in the use of the fire extinguishers and fire
blanket during the handover procedure.
Page 32
BOAT HANDLING
In this section, we’ll give you some guidance and hints on how to
safely steer and maneuver your boat. Many of these elements will be
covered during your handover procedure but there is a lot to take in
during a relatively small amount of time, so please keep this manual
to hand.
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PLEASE……………..BE CAREFUL
Your holiday cruiser is worth many thousands of pounds, weighs at
least 2 tons (perhaps up to 9 tons) and requires you and your crew
to treat it with the kind of care and respect that you would wish
someone else to apply to your valuable property. Your damage waiver
covers you for accidental damage to the vessel but does not cover any
damage or loss caused by negligence. We class negligence as
operating the vessel in a manner that is prohibited by signage or law,
against the guidance of this Skipper’s Manual or any City Boat’s yard
staff or any person in authority. Any damage caused by
negligence or any loss of deck gear is the responsibility of the
skipper / hirer.
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SKIPPER AND CREW
Your boat requires a skipper and crew for you to make safe passage
and mooring. On small boats, a skilled and diligent skipper can crew
themselves. On a larger cruiser, having additional crew members to
carry out tasks such as mooring up and casting off makes for safer
and simpler life. Before setting out, the skipper should allocate tasks
to all crew who should remember that the skipper is in sole charge of
the vessel.
Page 33
BOAT HANDLING CONTINUED
6)
7)
8)
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5)
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4)
POINTS TO REMEMBER
Never untie the boat until the engine is running.
Never stop the engine until you are safely tied up.
With the boat still securely tied up, put the engine gently into
forward gear and then gently into reverse to make sure that the
gears are working properly.
Make sure that all gauges and instruments are reading properly
and that there are no warning lights on.
Ensure that you have a good flow of cooling water coming out
with the exhaust.
Ensure that all deck gear is safely stored and that things can’t
blow or get knocked off. Remove the TV aerial and stow if
applicable.
Ensure that your crew knows what they need to do.
Store ropes safely on board – do not allow them to trail in the
river as they could get trapped around the propeller which will
cost you in excess of £100 to remove by a competent diver.
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KEY
1)
2)
3)
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PLEASE REMEMBER YOU ARE RESPONSIBLE FOR ANY DAMAGE
CAUSED BY NEGLIGENT HANDLING
Page 34
SIMILARITIES BETWEEN BOATS AND CARS
There are some clear similarities between your boat and your car
and it is important to appreciate that these may appear to be many
but are actually quite limited:
Your boat AND your car have an engine
Your boat AND your car have a steering
wheel
That’s the END of the similarities.
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A boat floats on liquid where there is very little friction; therefore it is
easily pushed by the current, the wind and wash from other watercraft, not to mention its own momentum. Your boat has no brakes.
To slow down or stop, set the boat into reverse. You might only be
traveling at 5mph, but it can take up to four times the length of the
boat to stop, so “read the river” for hazards and prepare your
maneuvers well in advance.
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Your boat is much heavier than your car. Imagine the level of
damage 4 tons can do in a 5mph impact; Take your time and carry
out all maneuvers slowly and smoothly.
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A GOOD SKIPPER IS NEVER IN A HURRY
The Pivot Point of your boat is about 1/3 from the front of the vessel
when moving Forward
Page 35
MANOEUVERING
NEVER ATTEMPT TO MANOEUVER YOUR
VESSEL IN HIGH WINDS OR RAIN
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Your boat steers from the back. When you change direction it pivots
about a point that’s approximately a third of the way along the boat
from the front. This is very different from a car. When maneuvering,
always think of your stern and how your steering may swing the
back out and whack things. Because your boat is floating, it is
affected by the current, wash and wind. It will also continue to move
under its own momentum. Appreciating this is one of the key factors
to handling your boat and it will also help you to save fuel as you
can use less power to pivot the boat – just a good slug of power in a
turn will get the vessel turning and then you can return the
accelerator to idle and watch the boat continue to move without
much power. Wait for it to slow down and then give it a little more
power and then take it away again. Much of your maneuvering,
especially in tighter spots, is achieved by careful bursting of the
accelerator rather than prolonged and heavy thrust.
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REVERSE
Please don’t be tempted to steer your boat in reverse – it won’t. Given
enough space, your boat would simply turn in a wide circle if you
were to power it in reverse for long enough. Steering the wheel would
simply tighten the circle or widen it. Trying to steer in reverse will
simply get your rudder out of the position it needs to be in to be able
to maneuver the boat effectively. Seeing as you can’t steer in reverse,
all positioning of the boat must be done in forward gear and to
properly achieve this you need to appreciate how the boat pivots
when you give it forward thrust with left or right hand down on the
helm. Steering right and burst thrusting forwards pivots the front of
the boat (bow) to the right and the rear (stern) to the left. Steering left
and burst thrusting forwards pivots the front of the boat (bow) to the
left and the rear (stern) to the right.
Page 36
SLOWING DOWN AND STOPPING
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Your boat has no brakes. To slow down or stop, set the boat into
reverse. You might only be traveling at 5mph, but it can take up to
four times the length of the boat to stop, so “read the river” for
hazards and prepare your maneuvers well in advance.
Page 37
BEFORE YOU SET OFF
Plan your day’s cruising and have a backup plan too, just in case
you arrive late and can’t get a mooring at your chosen location. If you
remember nothing else, remember this; a good skipper is one who
fully appreciates the limits of his knowledge and experience.
Employing a “how hardcan it be” and over-confident approach is
likely to result in an accident, damage and, possibly, injury.
POINTS TO REMEMBER:
Never untie the boat until the engine is running.
Never stop the engine until you are safely tied up.
With the boat still securely tied up, put the engine gently into
forward gear and then gently into reverse to make sure that the
gears are working properly.
Make sure that all gauges and instruments are reading properly
and that there are no warning lights on.
Ensure that you have a good flow of cooling water coming out
with the exhaust.
Ensure that all deck gear is safely stored and that things can’t
blow or get knocked off. Remove the TV aerial and stow if
applicable.
Ensure that your crew knows what they need to do
Store ropes safely on board – do not allow them to trail in the
river as they could get trapped around the propeller which
will cost you in excess of £100 to remove.
7)
8)
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6)
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5)
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4)
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KEY
1)
2)
3)
Page 38
MOORING
Mooring your boat is one of the times when your entire crew need to
work as a team. The skipper is in charge of the boat and you need at
least one person on the ropes, ready to step off and secure the boat
to the bank.
There are two main types of mooring to a bank:
1)
Side on
2) Stern on
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Each of these requires a basic appreciation of how the boat handles
and the forces that act upon it that will cause you difficulties. The
key to any manoeuvre is to appreciate how the wind, current and
wash from other vessels will affect you and to do everything
s l o w l y and under control.
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SIDE ON MOORING
Arguably the most common type of mooring you’ll be doing. This
involves controlling the boat so that you have an approximate 45
degree angle of approach. Ensuring that the boat is still in gear and
with minimum revs on the engine, gently approach the bank. When
you’re close (about 2 - 3 feet) to the bank, steer away from it and the
front will turn away but at the same time, the aft will swing in. Take
the boat out of gear and allow the momentum to carry the boat
round, bursting the engine in reverse gear to slow it down and
accentuate the swing. When you’re close enough, have your crew
step off (don’t jump) with ropes forward and aft and secure the boat.
to turn to Port (left) to swing the back end of the boat around to
starboard. If you’re a novice or there’s a lot of wind, consider having
a crew member drop the mud weight in immediately before you start
reversing as it will help keep the bow of the boat in position.
Page 39
MOORING CONTINUED
STERN ON MOORING
A stern on mooring is trickier than a side on mooring as there’s more
manoeuvering and, thus, a greater chance for error or being caught
by the wind or current. The basics of stern on mooring require you to
remember three key points:
The boat will not steer in reverse
Pivot action
Momentum of vessel
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1)
2)
3)
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As the boat drifts around, put it into reverse gear and gently bring
the boat backwards. The momentum of the turn will continue but
may eventually flatten out. If it flattens out, with the wheel in the full
left turn position, gently put the boat into forward gear and watch
the back start to swing around again. Then put it back into reverse
and repeat the procedure until you’re moored. If you manage to
overdo the manoeuver and swing too far around, the rectification is
simple. Turn the steering wheel to the opposite lock and apply gentle,
burst forward thrust. The boat will begin to swing back in the
opposite direction.
Page 40
TURNING THE BOAT AROUND
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WIDE CHANNEL
In a wide channel, it is usual for you to turn the boat around purely
using the forward and reverse gears. Simply choose an appropriate
place and check for the presence of obstructions, particularly other
boats, posts, banks and fishing lines, etc. Slow down and turn into
the right bank slightly and the swing quickly away to the left and
apply acceleration which will swing the stern around to the right to
begin the manoeuvre. Unless there is an adverse wind, we then
recommend reducing power and allowing the boat to swing under it’s
own momentum, busting the power on again if you need to. In many
instances, you will need to put the boat into reverse to avoid hitting
the opposite bank. Only apply light acceleration and you should see
the back continue to swing whilst slowing your forward travel and
ultimately going astern. At no point during this turn should you turn
the wheel away from full left lock. Repeat the procedure until
you’re travelling in to opposite direction.
Page 41
TURNING THE BOAT AROUND
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NARROW CHANNEL
In a more narrow section of water, so long as the boat will turn in the
channel, you have more options for turning. Under power, you can
turn the boat whilst holding the bow against the bank so that you
pivot against the bank. This manoeuvre needs you to get a
crewmember to get a rope to a post or ring on the bank and then
take it back to the boat and hold on tight. This will have the effect of
keeping the bow of the boat in position. Turn the steering wheel to
full lock into the bank and then, gently, apply forward gear. The boat
will begin to move the bow into and against the bank whilst
swinging the stern out into the river. Once the boat has swung
around sufficiently, have your crew member flick the rope off its
bank securing point and retrieve it to safety and then reverse out
into the river, making sure you have enough space to complete the
turn. Then apply forward gear and you can get into channel. By
hand, you can use the ropes to swing the boat around on the stern
using a combination of pulling the boat and pushing it away from the
bank. As soon as you can get the front rope into play (or attach a
rope to the centre cleat if present) you can gain control of the boat.
Page 42
CASTING OFF
Casting off varies according to your mooring position (side or stern
on).
1)
Make sure your engine is running properly before
you untie any ropes.
2)
If you have dropped the mud weight, retrieve this
before trying to move off.
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FIRST, GUAGE THE WIND AND CURRENT:
If the wind and/or current are coming over the bow of the boat or
pushing you off the bank, first untie the stern rope and then untie
the bow rope. Then push the bow of the boat out towards the middle
of the river and engage forward gear. The current/wind will help
push the bow of the boat out into the stream. Don’t delay though as
if you wait too long to get going, you could end up being pushed
along with the current rather than driving into it. If the wind and/or
current are pushing across the stern of the boat or pushing you onto
the bank, first untie the stern rope and stow it safely. Then untie the
bow rope but leave it wrapped around the mooring post or through
the eye. Now, take the rope and board the boat and sit/stand
Securely on the bow and hold the rope tightly. The helmsman now
turns the wheel towards the bank and engages forward gear. As
you’re holding the front of the boat in position, it can’t move much
but the back of the boat will swing out into the river. Once you’ve got
a good angle, put the boat into reverse and get the crew member to
flick the rope off the bank and retrieve it. Once in the river with
sufficient space, engage forward gear and you’re away. Here’s a few
tips for dealing with windy conditions.
1)
Moor with the bow of the boat pointing into the wind
2)
Moor onto the windward bank rather than a lea bank.
3)
Ensure crew are fully aware of what you’re planning and are
properly stationedready to deal with it. Ensure they have
lifejacket on.
4)
Maintain gentle power – try to avoid taking the boat out of gear
Page 43
GENERAL NAVIGATION GUIDE
Every river user has an obligation to:
1)
2)
3)
4)
5)
Obey the speed limit—NOTE THAT
SPEED CAN INCREASE/ DECREASE
WITH THE FLOW OF TIDE.
Obey the rules of the river.
Show consideration for all other river
users.
Not to cause obstructions.
Avoid collisions.
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RIVER POSITION
You should navigate your boat on the right hand side of the river so
that motor vessels travelling in the opposite direction towards you
should pass on the port side (see diagram).
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PORT AND STARBOARD
Port is always the left hand side of the boat when looking forward to
the pointy bit (bow). Starboard is always the opposite of Port.
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BOW AND STERN
The bow is the front (pointy bit) of the boat and the stern is the back
of the boat.
Page 44
RIGHT OF WAY
As a powered pleasure vessel, you have limited right of way over
other craft.
You must give way to:
Vessels under sail
2)
Commercial & passenger vessels
3)
Boats Under Tow (not including dinghies)
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1)
OVERTAKING
Vessels may overtake each other so long as the maneuver does not
cause danger to other river users and that the vessel stays within the
speed limit. If you are being overtaken, ensure that you allow the
maneuver by the other vessels. It is best practice to ensure that
overtaking is carried out Starboard to Port.
Page 45
BRIDGES AND CHANNELS
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Navigating any bridge on the Norfolk Broads requires you to have
sufficient space to clear the boat and anything on deck without
contact. Every bridge has a marker post before to the bridge that
indicates the amount of space available under the bridge. Your
boat will have an indicator by the helm that shows the amount of
clearance the boat requires. All such measurements are taken with
all removable canopies and screens lowered. The height of a boat is
always measured at it’s lowest possible height because we do not
want you taking risks with bridges; quite apart from potentially
damaging the boat, getting stuck under a bridge could easily sink a
boat on a rising tide.
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When navigating bridges, make sure that:
1)
All relevant canopies and screens are lowered.
2)
All Crew are safely with the cabin or cockpit – nobody on deck.
3)
All luggage and substantial items are removed from the roof.
4)
Sound horn as passing through bridge.
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On the southern Broads, you will encounter swing bridges that carry
railway traffic. Whilst all City Boats cruisers will pass these with the
relevant screens and canopies down, you may find that access is
restricted at times of high water or maintenance. Please refer to
notices on these bridges. In general, one red flag indicates that the
bridge is in service, two shows that it is not.
POTTER HEIGHAM AND WROXHAM BRIDGES
You are not permitted to navigate Potter Heigham or Wroxham
Bridges without the aid of the Bridge Pilot. Potter Heigham bridge
can only be passed at low tide and so your passage needs to be
timed. You will not be charged for the Wroxham pilot service but
there will be a charge made by the Potter Heigham Bridge Pilot.
Page 46
BRIDGES AND CHANNELS CONTINUED
POTTER HEIGHAM AND WROXHAM BRIDGES
Wroxham Bridge
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Potter Heigham Bridge
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You will often see posts, buoys and other markers in the water,
which indicate dangers or mark navigation channels. Stay clear of
these at all times. Where you have a marked channel, you are
required to stay within that channel – the water level outside of it is
probably very shallow or littered with dangerous objects.
Page 47
AFTER DARK NAVIGATION
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Hire boats on the Norfolk Broads are not permitted to navigate after
the hour of sunset. You have no navigational lights operable on the
vessel and to travel after dark would present significant dangers to
you, your crew, the vessel and other river users.
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Any crew found to be navigating a City Boats
vessel after dark will be ejected from the
vessel and reported to the relevant
authorities who will seek to prosecute.
Page 48
ROPES
Your boat will have at least three
mooring lines, which are generally
about ¾ the length of the boat. Take
good care of these ropes and they will
serve you well. However, neglect or
misuse them and they present
significant dangers.
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NOT
Allow ropes to become tangled.
You may need them in an instant and a tangled rope is useless.
Allow ropes to become knotted.
Allow ropes to dangle in the water.
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DO
1)
2)
3)
4)
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DO
1)
Leave ropes inside the boat loosely bundled (NOT COILED).
2)
Tidy up stray ends out of the way once you’ve moored up.
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A knot in a rope stops it from running freely though cleats, rings,
fairleads and so on. Remove knots before they become too tight. Any
knots in ropes when you return the boat will incur a charge of £1 per
knot. Even if they float, there is a significant chance of it becoming
tangled in the propeller of your boat or other vessels. If this happens,
your engine is likely to seize. Do not run your engine if you have
anything trapped around the propeller – it can cause irrevocable
damage and present significant danger. Remember the power of
pulleys. For every return of the rope to its origin, the amount of effort
you need to pull the vessel halves. So, from boat to bank means
you’re pulling the full weight of the boat. From boat to bank, then to
boat again and pulling from that point (the lower diagram), you
require half the effort to pull the full weight of the boat.
Page 49
COMMON BOAT HANDLING ERRORS
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FISHTAILING
One of the most common boat handling errors is over steering. This
results in the boat fishtailing around the river as the skipper fights to
find the centreline. It’s basically caused by the skipper’s expectation
that turning the wheel will have an immediate effect on the boat. It
won’t. There could be a 2/3 second delay before the boat reacts to
the turn. If you’re impatient, you’ll have turned the wheel some more
in an attempt to get it to do something and by the time it has
reacted, you’re way off course and perhaps heading for the hapless
skipper coming in the opposite direction. You then panic and
turn it all the way to the opposite side and so the fishtail starts.
Simply slow down your actions – the boat will not handle like a car.
Small turns of the wheel are all that’s needed in general navigation;
wait for the boat to react and then decide what to do next.
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SPEED LIMITS
Excess speed causes many problems for boat handling, other river
users and the environment. If your wash is too powerful, you run the
risk of damaging other boats, throwing them off course, causing
people to fall in, damage to banks and the environment and more.
Would you like a speeding boat to cause you to scold yourself
with boiling water from the kettle when making the tea? Speed limits
on the Norfolk Broads vary between 4 and 6 miles per hour.
IF IN DOUBT—SLOW DOWN!
4
5
Page 50
6
FOULED PROPELLER
If you have something trapped around your propeller, the boat is
likely to handle poorly, vibrate terribly when in gear or you may
simply find that the engine will not run when you put it in gear; in
effect, a rope can totally seize an engine.
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If you suspect that you have something trapped on the
propeller, you should not run your engine and should call the
boat yard for assistance. Please refer to page 9 for our phone
contact numbers.
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PLEASE NOTE THAT A CHARGE OF £100 WILL BE MADE IF A
PROPELLER IS FOULED.
Page 51
WINTER CRUISING
The following covers all bookings taking place between
1st November and 31st March.
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Cruising in winter is a worthwhile pastime; with many fewer craft on
the river, there’s no need to rush and as it’s so much quieter, the
sense of peacefulness is greatly enhanced. There are more birds and
other wildlife around, as they prefer a quieter life too. However, there
are certain restrictions and you need to take greater precautions.
Damp and cold weather will increase the dangers of the river
environment so remember to bring warm clothing and sensible
footwear – waterproof boots are wholly recommended. Take great
care on the decks of your boat and remember that wooden staging at
banks and so on may be slippery. Whilst many boat yards cease to
hire boats in the winter, most remain open for services such as
water, fuel and pump-out so ensuring that your boat is always
topped-up and ready should pose few additional problems
Often, winter cruising means dealing with high water. Whilst current
flows on the Northern Rivers are rarely strong, raised river levels
mean that getting on and off your boat may be more difficult than
normal and that fewer bridges are passable. In particular, there is a
greatly reduced chance that you will be able to navigate under
Potter Heigham and Wayford Bridges.
ICE
If the river has iced up or has ice floating in it, you are not permitted
to navigate the boat under its own power. Ice has the potential to
slice through the hull and cause tremendous damage and potentially
sink the vessel; remember the Titanic?
It is extremely rare for the main river to ice over but relatively
common for still water to freeze. You should avoid mooring in dykes,
certainly not near the head, and also certain broads, Ranworth is
particularly noted for freezing. If you are concerned, telephone the
boatyard for advice.
Page 52
TROUBLESHOOTING
ENGINE
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The engine will not turn over
Check the battery cut-off switch. Are you turning the key far enough
or in the right direction? Some boats require that you push and turn
the key to engage the starter.
The engine turns over but will not start
Push in the Engine Stop lever Repeat the pre-heating sequence
giving an extra 10 seconds and give the engine more revs. Do not
crank the engine for more than 30 seconds at a time and leave for at
least a minute between every 30 second cranking.
After starting the engine the alternator warning (charge /
battery) light stays on
Accelerate and the light should go out. Ensure that the key is in the
“run” position and not off.
The engine is overheating
Check to see that water is coming out of the exhaust pipe on the
side / back of the boat. If not, stop the engine and check the weed
filter.
Oil warning light comes on when at idle
Stop engine and allow 15 minutes to cool and for oil to return to the
sump then check the dip-stick and top up oil if close to minimum
mark.
WATER
The water level in the bilge is higher than it should be
Check that the bilge pump is working. Try operating the bilge pump
using the manual override. Don’t confuse the area directly beneath
the engine with the bilge – most boats have a separate engine tray
Page 53
TROUBLESHOOTING CONTINUED
ELECTRICAL
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None of the domestic electric systems work
Check the battery isolator switches. Check the volt meter – should be
12v minimum for all systems to function properly. Start the engine
Some cabin lights are not working
Many boats have double switched lights , one of the light and one on
the wall. Check circuit breakers.
No Water from the taps.
Check the Water Pump switch is in the ON position. Refill tanks with
water
The Inverter is making a noise / no 240v mains power.
Turn inverter off, start the engine and turn the inverter back on. If
noise ceases, batteries are low. You should only run the inverter
when you need power; turn it off at all other times. Locate consumer
unit and check circuit breakers
Fridge not working
Check the temperature dial on fridge
Check the fridge isolator switch Start engine
Cabin Heater not working or switches off
Turn heater off, start engine and then turn
Page 54
FISHING ON THE NORFOLK BROADS
If you intend to bring fishing gear (rods etc.) with you, please note
that you must obtain a ROD LICENSE before you can enjoy this very
worthwhile pursuit. A rod license can be purchased from any Post
Office for a small fee.
FISHING SEASON
Please note that NO fishing can be undertaken between the following
dates:
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MARCH 16TH to JUNE 16TH
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This is the closed season enabling fish to spawn.
Page 55
INVENTORY LIST—CAMERO 1 AND 2
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2
3
2
2
2
1
1
3
3
2
2
1
1 of each
1
1
1
1 of each
1
1
1
1
1
1
2
3 (1 for bathroom)
1
1
1 OF EACH
1
SET OF 3
1
1
1
1
1
1
1
1
1
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MUGS
DINNER PLATES
TEA PLATES
CEREAL BOWLS
EGG CUPS
CASSEROLE DISH
SMALL MIXING BOWL
TEA SPOONS
KNIVES
FORKS
DESERT SPOONS
TABLE SPOONS
BREAD KNIFE and CARVING KNIFE
CORKSCREW
BOTTLE OPENER
KITCHEN TOOL SET
SALT AND PEPPER POT
WOODEN SPOON
VEGETABLE PEELER
TEA POT
KETTLE
MILK JUG
SUGAR BOWL
WINE GLASSES
TUMBLERS
TOILET BRUSH
CHOPPING BOARD
DUSTPAN AND BRUSH
WASTE-BIN AND LINER
SAUCEPANS
FRYING PAN
TOILET ROLL
DISH CLOTH
PAN SCRUB
TEA TOWELS
WINDOW SQUEEGY
DECK MOP
DECK BRUSH
BOAT HOOK
Page 56
INVENTORY LIST—DUET 1 AND 2
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2
3
2
2
2
1
1
3
3
2
2
1
1 of each
1
1
1
1 of each
1
1
1
1
1
1
1
2
3 (1 for bathroom)
1
1
1 OF EACH
1
SET OF 3
1
1
1
1
1
1
1
1
1
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MUGS
DINNER PLATES
TEA PLATES
CEREAL BOWLS
EGG CUPS
CASSEROLE DISH
SMALL MIXING BOWL
TEA SPOONS
KNIVES
FORKS
DESERT SPOONS
TABLE SPOONS
BREAD KNIFE and CARVING
KNIFE
CORKSCREW
BOTTLE OPENER
KITCHEN TOOL SET
SALT AND PEPPER POT
WOODEN SPOON
VEGETABLE PEELER
TEA POT
KETTLE
MILK JUG
SUGAR BOWL
WINE GLASSES
TUMBLERS
TOILET BRUSH
CHOPPING BOARD
DUSTPAN AND BRUSH
WASTE-BIN AND LINER
SAUCEPANS
FRYING PAN
TOILET ROLL
DISH CLOTH
PAN SCRUB
TEA TOWELS
WINDOW SQUEEGY
DECK MOP
DECK BRUSH
BOAT HOOK
Page 57
INVENTORY LIST—C’EST LA VIE
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2
3
2
2
2
1
1
3
3
2
2
1
1 of each
1
1
1
1 of each
1
1
1
1
1
1
2
2
3 (1 for bathroom)
1
1
1 OF EACH
1
SET OF 3
1
1
1
1
1
1
1
1
1
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MUGS
DINNER PLATES
TEA PLATES
CEREAL BOWLS
EGG CUPS
CASSEROLE DISH
SMALL MIXING BOWL
TEA SPOONS
KNIVES
FORKS
DESERT SPOONS
TABLE SPOONS
BREAD KNIFE and CARVING
KNIFE
CORKSCREW
BOTTLE OPENER
KITCHEN TOOL SET
SALT AND PEPPER POT
WOODEN SPOON
VEGETABLE PEELER
TEA POT
KETTLE
MILK JUG
SUGAR BOWL
WINE GLASSES
TUMBLERS
TOILET BRUSH
CHOPPING BOARD
DUSTPAN AND BRUSH
WASTE-BIN AND LINER
SAUCEPANS
FRYING PAN
TOILET ROLL
DISH CLOTH
PAN SCRUB
TEA TOWELS
WINDOW SQUEEGY
DECK MOP
DECK BRUSH
BOAT HOOK
Page 58
INVENTORY LIST—ESCAPE
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9
10
9
0
0
10
10
9
0
1
1
1
1
1
1
1
1
9
9
1
1
1 OF EACH
1
SET OF 3
1
1
1
1
1
1
1
1
1
D
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ft
O
MUGS
DINNER PLATES
TEA PLATES
CEREAL BOWLS
CASSEROLE DISH
TEA SPOONS
KNIVES
FORKS
DESERT SPOONS
TABLE SPOONS
BREAD KNIFE
CORKSCREW
BOTTLE OPENER
TEA POT
KETTLE
MILK JUG
SUGAR BOWL
WINE GLASSES
TUMBLERS
TOILET BRUSH
CHOPPING BOARD
DUSTPAN AND BRUSH
WASTE-BIN AND LINER
SAUCEPANS
FRYING PAN
TOILET ROLL
DISH CLOTH
PAN SCRUB
TEA TOWELS
WINDOW SQUEEGY
DECK MOP
DECK BRUSH
BOAT HOOK
Page 59
HIRE CRUISERS
TARIFF OF CHARGES 2014
If any of the items below are lost or damaged,
the following charges will apply:
-
£30.00 each
£30.00 per set
£100.00
£10.00
£10.00
£10.00
£60.00 each
£15.00
£100.00
£100.00
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Mooring Ropes
Rhond Anchors
Mud Weight
Deck Mop
Deck Brush
Boat Hook
Life Jacket
Gas Refill for Life Jackets
Life Ring
Fouled Propeller
Tug Boat
(if you run aground)
Page 60
- £200.00
WILDLIFE AND REFUSE DISPOSAL
WILDLIFE
The Norfolk Broads and some of the
surrounding area are part of the
National Parks scheme being a haven for
wildlife.
We would like to ask you to respect the
Broads and surrounding area by keeping
within the speed limits especially during the
Spring when many waterfowl are nesting.
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By all means feed ducks and swans appropriate food but ensure that
bread etc. is broken up into bite-sized pieces.
O
Please discard fishing line in a refuse bin and NOT on the river
banks as this is the main cause of injury and often death to our
feathered friends.
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REFUSE DISPOSAL
Please dispose of your refuse in the refuse bin provided on-board and
when this becomes full, tie the back securely and dispose of it in one
of the many refuse bins on the shore.
D
Where possible try to separate bottles and
cans and dispose of these in the segregated
bins found ashore. At the end of your
holiday you are welcome to dispose of any
rubbish you have on-board in the
City Boats wheelie bin but not bottles and
cans.
Page 61
D
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NORFOLK BROADS MAP
TERMS AND CONDITIONS
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1) TERMS
All terms are per week or short break for the specified boat. It will be described
per advert, and all prices quoted or otherwise advised to you include any UK taxes that apply to your holiday at the time of booking. We reserve the right to correct errors in advertised pages. We will advise you of any error at the time of
booking. Our prices are valid from 1st November to 31st October. Take-over tie
is normally any time after 2.30pm (subject to unavoidable delay). If you plan to
arrive later than 4.30pm please advise us accordingly. Your boat must be
returned no later than 9.30am to our boatyard at Thorpe St Andrew and if you
wish, you may moor up the boat on the evening prior to departure at our
boatyard. You are obliged to leave everything in a clean and tidy condition – for
boats returned in and otherwise unclean state a charge of £50 will be made.
2)
NUMBER IN YOUR PARTY
NO boat may carry more persons than stated on your booking form.
3)
MINORS
Bookings cannot be taken by anyone under the age of 25.
4)
BOAT TRIAL
On arrival you will be given time to settle into your new surroundings and at a
time convenient to you our engineer will give you a free demonstration (trial
run). Please feel free to ask him any questions.
5)
SKIPPER’S MANUAL
You will be sent via e-mail a copy of the Skipper’s Manual. It is a concise
document which we do not expect you to print, however we strongly recommend
that it is read through before your holiday begins.
6)
BOAT BREAKDOWN/DAMAGE/DEFECTS
Breakdowns, accidental damage etc. are covered in the Skipper’s Manual.
7.
ACCIDENTS
Although your boat is insured, you have charge of it and are responsible for its
safe navigation and the safety or you and your crew. Lifejackets are provided for
you and your crew. City Boats accepts no responsibility for loss or damage to
personal effects carried on-board.
8)
DAMAGE WAIVER AND FUEL DEPOSIT
Damage waiver and fuel deposit payments are covered in the Skipper’s Manual.
9)
OBEYING WATERWAYS RULES
The Norfolk Broads are a National Park and therefore we ask that you obey
Navigation Authority Bylaws which include keeping within the speed limits and
not navigating after dark.
10) ASSISTANCE DOGS
Assistance Dogs are welcome on-board all our craft free of charge.
Page 63