Approved 5/7/14 University of Alabama Family Medicine Residency-Tuscaloosa Policy and Procedure Manual 2014-2015 CONTENTS I. II. OVERVIEW A. History of the University of Alabama Family Medicine Residency-Tuscaloosa College of Community Health Sciences p. 5-6 1. Mission Statement p. 6 2. Strategic Plan p. 6-8 B. Overview of Residency’s Goals p. 8-9 C. Lines of Authority/Hierarchy p. 9-10 1. Faculty p. 10 CLINICAL POLICIES A. Duty Hours, Call, Moonlighting 1. Duty Hours p. 11 a. Maximum hours per week p. 11 b. Mandatory time free of duty p. 11 c. Maximum duty period length p. 12 d. Minimum time off between scheduled duty periods p. 12-13 e. Maximum frequency of in-house night float p. 13 2. Call (see also Inpatient Clinical Duties Section) p. 13 a. Monthly Call schedule p. 13-14 b. Back-up Call p. 14 c. Maximum in-house on-call frequency p. 14 3. Moonlighting p. 14-15 a. Moonlighting Policy-Appendix A B. Resident Supervision Policy p. 15 1. General Supervision p. 15-16 2. Outpatient Supervision p. 16-17 3. Inpatient Supervision p. 17 C. Communications p. 17 1. Pagers and email p. 17-18 2. Hand-offs p. 18 3. Faculty-resident communications, feedback p. 18 D. Outpatient Clinical Duties p. 18 1. Overview p. 18 2. University Medical Center p. 18 a. General Policies p. 18-19 b. Preceptors p. 19 c. Charting p. 19-20 i. General expectations and the Electronic Medical Record p. 19 ii. Charting expectations of preceptors in the FM Clinic p. 20 1. Primary Care exception p. 20 2. Level 4 and 5 visits, procedures p. 20 1 Approved 5/7/14 iii. Incomplete charts d. Charges i. Identification of all services at UMC ii. Fee adjustments iii. ComCare (charity) policy e. Other clinical policies i. Medical transportation ii. Transfer of patients iii. Termination of patients iv. Referrals f. Home visits g. Nursing home visits E. Inpatient Clinical Duties 1. Overview 2. Family Medicine service a. Duties i. Interns ii. Upper levels b. Morning Report c. Admissions and ED visits i. Procedures to follow ii. Unattached medicine call d. Night Float i. Interns ii. Upper levels iii. Hand-off communications e. Documentation i. Hospital orders ii. Notes and dictation 1. H&Ps and discharge summaries 2. Progress notes 3. ICU notes iii. 401 calls iv. Delinquent hospital charts f. Miscellaneous inpatient policies i. Consultations ii. Continuity inpatients 1. Of attendings 2. Of residents iii. Death certificates iv. Code Blue, trauma calls 3. Other inpatient services III. EDUCATIONAL POLICIES A. Professionalism 1. Dress code p. 20 p. 20 p. 20-21 p. 21 p. 21 p. 21 p. 21 p. 21 p. 21 p. 21-22 p. 22 p. 22 p. 22 p. 22-23 p. 23 p. 23 p. 23 p. 23-24 p. 24 p. 24-25 p. 25-26 p. 26-27 p. 27-28 p. 28 p. 28 p. 28 p. 28 p. 28 p. 28-29 p. 29 p. 29-30 p. 30 p. 30 p. 30 p. 30 p. 30 p. 30 p. 31 p. 31 p. 31 p. 31 p. 32 p. 32 p. 32-33 p. 33 2 Approved 5/7/14 2. Impaired physicians 3. Mental health a. Intern retreat 4. Workplace relationships 5. Drug testing 6. Drug rep policy B. Curriculum 1. Overview of the curriculum 2. Rotations a. Scheduling rotations b. Elective/subspecialty rotations c. Starting dates d. Incomplete rotations e. Away rotations i. Supervised Practice Experience (SPE) ii. Rural rotation iii. Elective Remote Site Experience (ERSE) 3. Conferences and scholarly activities a. Academic Afternoon and other academic conferences b. Behavior Medicine – PGY-3 presentations c. Scholarly activities and research 4. Other requirements a. Quality improvement b. See also sections on Home Visits and Nursing Home p. 33-35 p. 35 p. 35 p. 35 p. 35-36 p. 36 C. Advanced OB Focus D. Library and Learning Resources E. Assessment 1. Overview a. Evaluation of the Resident i. Formative, summative and final ii. Faculty advisor b. Evaluation by the Resident of Rotations c. Evaluation by the Resident of Teachers 2. Documenting procedures 3. In-training exam F. Advancement and Graduation 1. PGY-1 to PGY-2 2. PGY-2 to PGY-3 3. Graduation and board eligibility G. Probation and Disciplinary Procedures 1. Academic or administrative probation 2. Informal adjudication 3. Summary suspension 4. Termination, non-reappointment and other adverse actions H. Due Process p. 40 p. 40 p. 36 p. 36 p. 36 p. 37 p. 37 p. 37 p. 37 p. 37-38 p. 38 p. 38-39 p. 39 p. 39 p. 39 p. 40 p. 40 p. 40 p. 40 p. 40 p. 41 p. 41 p. 41 p. 41 p. 41 p. 41-42 p. 42-43 p. 43 p. 43-44 p. 44-45 p. 45-46 p. 46 p. 46-47 p. 47 p. 47-50 3 Approved 5/7/14 1. Grievance proceedings 2. Ombudsman I. Restrictive Covenants J. Working with Medical Students 1. General IV. ADMINISTRATIVE POLICIES A. Resident Agreements B. Compliance Training 1. HIPAA, privacy 2. Harassment 3. Working with minors C. Benefits 1. Health insurance 2. Paychecks D. Malpractice Coverage 1. For residency duties - policy on Professional Liability Claims 2. For moonlighting 3. Communications with attorneys E. Leave 1. Vacation 2. Family and medical leave 3. Administrative leave 4. Holidays 5. Practice site visits 6. Educational leave 7. Sick leave F. Immunizations G. Miscellaneous 1. Mailing addresses 2. Phone calls for residents 3. Chief resident selection 4. Committees 5. USMLE 6. Licensure p. 550-51 p. 51 p. 51 p. 51-52 p. 52 p. 52-53 p. 53 p. 53 p. 53 p. 53 p. 53-55 p. 55 p. 55 p. 55-56 p. 56 p. 56 p. 56 p. 57 p. 57 p. 58 p. 58 p. 58 p. 58-59 p. 59 p. 59-60 p. 60 p. 60 p. 60-61 p. 61 p. 61 p. 61-62 V. APPENDICIES VI. SIGNATURES p. 63 4 Approved 5/7/14 I. OVERVIEW This Policy Manual contains information, policies, and/or policy overviews which are current as of the listed revision date. Since some policies and practices change periodically, the University and College of Community Health Sciences (CCHS) reserves the right to change eliminate, and supplement employment policies deemed necessary to meet the business needs of the University and CCHS, provided such changes do not conflict with ACGME Institutional Requirements, as last amended. Moreover, this Policy Manual should not be construed as, and does not constitute, an offer of employment by the University for any specific duration, nor is it intended to state any terms of employment not otherwise adopted and incorporated as part of any Residency Agreement. I A. History of the University of Alabama Family Medicine Residency-Tuscaloosa In the late 1960s, a public outcry arose in response to the country’s acute need for more physicians. In response to that demand, the College of Community Health Sciences was established at The University of Alabama. Many areas of Alabama, particularly small towns and rural communities, suffered from a serious lack of health care. The distribution of doctors was not the only reason for the physician shortage. Many of the new doctors being trained were choosing the more prestigious specialties and subspecialties of medicine, and were choosing to practice them in the more urban areas of the state. With a mandate from the state Legislature to improve health care in Alabama, the College, founded in 1972, looked to family medicine to achieve its goals. What was needed were doctors trained in family medicine – general practitioners who would practice in Alabama, including the state’s small towns and rural communities, and who were equipped to treat the myriad of medical problems found there. The College’s University of Alabama Family Medicine Residency-Tuscaloosa was started in 1974, and the first class of residents graduated in 1977. Today, one in eight family medicine physicians practicing in Alabama graduated from the College’s residency. The Family Medicine Residency prepares physicians to provide exceptional care in family medicine. The curriculum emphasizes community-based continuity of care and leads to board certification in family medicine. It is an unopposed residency and the only one at the 658-bed DCH Regional Medical Center in Tuscaloosa, which is the referral hospital for West Alabama. The residency is a university-based program with a large full-time faculty assisted by local physician volunteers, and students typically test in the top 20 percent of the country. In recent years, the College has developed fellowships through its Family Medicine Residency to enhance the education of family medicine physicians. The College offers fellowships in sports medicine, hospital medicine, emergency medicine, obstetrics, behavioral health, rural public psychiatry, and academic medicine. 5 Approved 5/7/14 In 2012, the residency increased the number of residents it accepts each year from 12 to 15, and plans call for further expansion in the future. To date, the Family Medicine Residency has placed 423 physicians into practice in 29 states, including Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Tennessee, North Carolina, South Carolina, Oklahoma, Texas, and Virginia. More than half of residency graduates are practicing in Alabama and the majority of those are practicing in rural and underserved communities and Health Professional Shortage Areas. I B. College of Community Health Sciences at The University of Alabama 1. Mission Statement We are dedicated to improving and promoting the health of individuals and communities in Alabama and the region through leadership in medical education and primary care; the provision of high quality, accessible health care services; and scholarship. We accomplish this mission by: • • • • • Shaping globally capable, locally relevant, and culturally competent physicians through learner-centered, community-based medical education and mentoring. Addressing the physician workforce needs of Alabama and the region with a focus on comprehensive Family Medicine training. Engaging communities as partners, particularly in rural and undeserved areas, in efforts that improve the health of Alabama’s citizens. Providing high quality, patient-centered, efficient clinical services. Fostering scholarship in relevant and innovative community-oriented research to influence population health and support community providers. Our core values are: • Integrity • Social accountability • Learning • Innovation • Patient-centeredness • Transparency • Interprofessional collaboration 2. Strategic Plan The College of Community Health Sciences began a strategic planning process in the fall of 2012. The goal was to develop a five-year plan that builds on the College’s deep roots in primary care and family medicine education while responding to the changing needs of the communities of Alabama. 6 Approved 5/7/14 There are four overarching Strategic Priorities: • Build on the strong foundation of the University of Alabama Family Medicine ResidencyTuscaloosa • Provide an innovative and community-oriented undergraduate medical education experience • Transform the clinical enterprise to deliver exceptional patient-centered clinical care enabled by a culture of continuous learning at all levels • Foster an interest in and passion for scholarly pursuit in line with the College’s mission For each Strategic Priority, the plan outlines a number of initiatives that will guide the College’s dayto-day tactics to achieving the Priority. These Initiatives are presented in three phases. Phase One initiatives will be started as soon as possible. Phase Two initiatives will be started as soon as Phase One initiatives are operationally stable. Phase Three initiatives will be started as soon as Phase Two initiatives are operationally stable. Strategic Priority A: Build on the strong foundation of the University of Alabama Family Medicine Residency-Tuscaloosa Goal: Enhance the quality of the Tuscaloosa Family Medicine Residence through expanded community-based practice and experience, with continued emphasis on rural communities, to prepare primary care physicians that will be equipped to meet the challenges of a new world of health care. Initiatives Phase One: A1: Conduct a thorough needs assessment and environmental scan to determine the current state, educational priorities, and community-based opportunities for the residency; and then, transform the curricular structure of the residency to address the growth of the program and the evolution of family medicine training standards. A2: Expand the family medicine faculty to meet the needs of a growing and high-quality residency by recruitment of additional full-time faculty, with specialty interest in obstetrics, procedures, emergency medicine, and population health, among others, as well as selecting and integrating community-based faculty. Phase Two: A3: Diversity clinical experiences by opening new continuity clinic sites to further serve rural, University, and other populations. 7 Approved 5/7/14 A4: Provide more comprehensive training, including in population health management skills, and faculty development for all preceptors. Phase Three: A5: Transform family medicine clinics to be exceptional learning labs, which are regarded as the cornerstone of training; develop and integrate practice management, team-oriented practice, and clinical quality throughout residency experience; incorporate technology, e.g. social media and telemedicine. A6: Create a marketing plan to improve residency recruiting. I C. Overview of Residency’s Goals The residency requires its residents to obtain competencies before graduation in the six ACGME competencies at the level expected of a new practitioner. Toward this end, the residency will define the specific knowledge, skills, and attitudes required and provide educational experiences as needed in order for residents to demonstrate: Patient Care that is compassionate, appropriate, and effective for the treatment of health problems and the promotion of health. Medical Knowledge about established and evolving biomedical, clinical, and cognate (e.g. epidemiological and social-behavioral) sciences and the application of this knowledge to patient care. Practice-Based Learning and Improvement that involves investigation and evaluation of patient care, appraisal and assimilation of scientific evidence, and improvements in patient care. Residents are expected to develop skills and habits to meet the following goals: • • • • • • • • Identify strengths, deficiencies, and limits in one’s knowledge and expertise. Set learning and improvement goals. Identify and perform appropriate learning activities. Systematically analyze practice using quality improvement methods, and implement changes with the goal of practice improvement. Incorporate formative evaluation feedback into daily practice. Locate, appraise, and assimilate evidence from scientific studies related to patients’ health problems. Use information technology to optimize learning. Participate in the education of patients, families, students, residents, and other health professionals. Interpersonal and Communication Skills that result in effective information exchange and teaming with patients, their families, and other health professionals. Residents are expected to: 8 Approved 5/7/14 • • • • • Communicate effectively with patients, families, and the public, as appropriate, across a broad range of socioeconomic and cultural backgrounds. Communicate effectively with physicians, other health professionals, and healthrelated agencies. Work effectively as a member or leader of a health care team or other professional group. Act in a consultative role to other physicians and health professionals. Maintain comprehensive, timely, and legible medical records, if applicable. Professionalism, as manifested through a commitment to carrying out professional responsibilities and an adherence to ethical principles, with expected demonstration of: • Compassion, integrity, and respect for others. • Responsiveness to patient needs that supersedes self-interest. • Respect for patient privacy and autonomy. • Accountability to patients, society, and the profession. • Sensitivity and responsiveness to a diverse patient population, including, but not limited to, diversity in gender, age, culture, race, religion, disabilities, and sexual orientation. System-Based Practice, as manifested by actions that demonstrate an awareness of and responsiveness to the larger context and system of health care and the ability to effectively call on system resources to provide care that is of optimal value. Residents are expected to: • Work effectively in various health care delivery settings and systems relevant to their clinical specialty. • Coordinate patient care within the healthcare system relevant to their clinical specialty. • Incorporate considerations of cost awareness and risk-benefit analysis in patient and/or population-based care as appropriate. • Advocate for quality patient care and optimal patient care systems. • Work in interprofessional teams to enhance patient safety and improve patient care quality. • Participate in identifying system errors and implementing potential systems solutions. I D. Lines of Authority/Hierarchy RESIDENCY LEADERSHIP: The University of Alabama Family Medicine Residency-Tuscaloosa Program (TFMRP) has a Residency Director (Richard Friend, MD), an Associate Residency Director (Jared Ellis, MD), an Assistant residency Director (Cathy Scarborough, MD), a Residency Program Coordinator (Alison Adams) and a Residency Program Assistant (Stephanie Beers). SPONSORING INSTITUTION: The Residency’s sponsoring institution is The University of Alabama’s College of Community Health Sciences, whose Dean is Richard Streiffer, MD. Additionally, the Residency reports to the Associate Dean of Academic Affairs, and to Chelley Alexander, MD, the Designated Institutional Official (DIO), Assistant Dean for Graduate Medical Education, and Chair of the Department of Family Medicine. ADMINSTRATION STRUCTURE: The Graduate Medical Educational Review Committee, referred to as GMEC by the ACGME, is the Residency oversight committee. It is chaired by the 9 Approved 5/7/14 Designated Institutional Official (DIO) with voting members including the Residency Director, Faculty, and Chief Resident(s). This committee deals with institutional and accreditation issues that affect all graduate medical education programs of the College. The Curriculum Oversight committee is responsible for educational changes that may affect the Residency. It is chaired by the Residency Director, with voting members including a Faculty member from each discipline contained within the curriculum. DCH Regional Medical Center is the major participating hospital that receives Graduate Medical Education funding from CMS (i.e., Medicare). These funds are partially passed on to the College for resident salary and benefits. ACCREDITATION: The Accreditation Council for Graduate Medical Education (ACGME) is the accrediting institution for Allopathic residency programs in the United States. The TFMRP is fully accredited by the ACGME and complies with the rules and regulations required at an institutional level by the ACGME, as well as those specialty-specific requirements of its Review Committee for Family Medicine residencies. The Institutional Requirements, Common Program Requirements, and Program Requirements can be found on the ACGME website (www.acgme.org). Our last Residency Review Committee (RRC) visit was in September 2010. We received a four-year accreditation. The maximum accreditation awarded is five years. The American Board of Family Medicine (ABFM) maintains its own set of requirements that must be followed in order for a resident to be eligible for obtaining board certification, including policies relating to continuity of care and leave of absence from Residency. Our internal requirements are also written to comply with the ABFM requirements, which can be found on the ABFM website (www.theabfm.org). In addition, the ABFM administers the intraining exam (ITE) every fall; previous in-training exams can be accessed on its website. The in-training exam is an excellent predictor of initial certification exam passage. The Alabama State Board of Medical Examiners (ALBME) and the Medical Licensure Commission of Alabama are the state agencies that regulate the issuance of all licenses to practice medicine or osteopathy in the state of Alabama. More information about their rules and regulations can be found on the ALBME website (www.albme.org). 1. Faculty: CCHS has approximately 60 faculty members. Community and Rural Medicine-15 Family Medicine-15 Internal Medicine and Hospitalist-17 OB-5 Pediatrics-4 Psychiatry-7 Surgery-2 II. CLINICAL POLICIES II A. Duty Hours, Call, Moonlighting 10 Approved 5/7/14 1. Duty Hours In accordance with ACGME requirements, duty hours will be monitored by the program. The schedule of the University of Alabama Family Medicine Residency-Tuscaloosa Program has been designed to comply with ACGME duty hour rules. It is the resident’s responsibility to log his/her duty hours in New Innovations at the conclusion of each shift. Failure to log duty hours or falsification of duty hours may result in disciplinary action. If you have any concerns about duty hour violations on your own part, or by another resident, please notify the Residency Director. If the Residency Director is not immediately available, please contact the Residency Office in writing and your concern will be sent to the appropriate faculty or administrative designee. All duty hour violations detected by the New Innovations system will be sent automatically to the Residency Office and program director and will generate an inquiry from the program. We ask that you respond to the inquiries via email within 24 hours. Refer to Appendix E for the Adequate Rest Policy and Appendix F for the 24+4 Policy Key aspects of ACGME duty hour related rules, effective July 1, 2011, are reproduced below: General Rules: • Duty hours are defined as all clinical and academic activities related to the residency. This includes clinical care, in-house call, short call, night float and day float, transfer of patient care, and administrative activities related to patient care. • For call from home, only the hours spent in the hospital after being called in to provide care count toward the 80-hour weekly limit. • Hours spent on activities that are required by the accreditation standards, such as membership on a hospital committee, or that are accepted practice in residency programs, such as residents’ participation in interviewing residency candidates, must be included in the count of duty hours. It is not acceptable to expect residents to participate in these activities on their hours; nor should residents be prohibited from taking part in them. • Duty hours do not include reading, studying, and academic preparation time, such as time spent away from the patient care unit preparing for presentations or journal club. a. Maximum Hours per Week VI.G.1. Duty hours must be limited to 80 hours per week, averaged over a fourweek period, inclusive of all in-house call activities and ALL moonlighting. Any tasks related to the performance of duties, such as completion of medical records and office tasks, even if performed at home, count toward the 80 hours. b. Mandatory Time Free of Duty VI.G.3. Residents must be scheduled for a minimum of one day free of duty every week (when averaged over four weeks). At-home call cannot be assigned on these free days. 11 Approved 5/7/14 c. Maximum Duty Period Length VI.G.4.a) Duty periods of PGY-1 residents must not exceed 16 hours in duration. VI.G.4.b) Duty periods of PGY-2 residents and above may be scheduled to a maximum of 24 hours of continuous duty in the hospital. Programs must encourage residents to use alertness management strategies in the context of patient care responsibilities. Strategic napping, especially after 16 hours of continuous duty and between the hours of 10:00 p.m. and 8:00 a.m., is strongly suggested. VI.G.4.b) (1) It is essential for patient safety and resident education that effective transitions in care occur. Residents may be allowed to remain onsite in order to accomplish these tasks; however, this period of time must be no longer than an additional four hours. VI.G.4.b) (2) Residents must not be assigned additional clinical responsibilities after 24 hours of continuous in-house duty. VI.G.4.b) (3) In unusual circumstances, residents, on their own initiative, may remain beyond their scheduled period of duty to continue to provide care to a single patient. Justifications for such extensions of duty are limited to reasons of required continuity for a severely ill or unstable patient, academic importance of the events transpiring, or humanistic attention to the needs of a patient or family. VI.G.4.b) (3a) Under these circumstances, the resident must: VI.G.4.b) (3ai) Appropriately hand over the care of all other patients to the team responsible for continuing. VI.G.4.b) (3aii) Document the reasons for remaining to care for the patient in question and submit that documentation in every circumstance to the program director. VI.G.4.b) (3b) The program director must review each submission of additional service and track both individual resident and programwide episodes of additional duty. d. Minimum Time Off between Scheduled Duty Periods VI.G.5.a) PGY-1 residents should have 10 hours, and must have eight hours, free of duty between scheduled duty periods. VI.G.5.b) Intermediate-level residents [as defined by the Review Committee] should have 10 hours free of duty, and must have eight hours between scheduled duty periods. They must have at least 14 hours free of duty after 24 hours of in-house duty. 12 Approved 5/7/14 VI.G.5.c) Residents in the final years of education [as defined by the Review Committee] must be prepared to enter the unsupervised practice of medicine and care for patients over irregular or extended periods. VI.G.5.c) (1) Preparation must occur within the context of the 80-hour, maximum duty period length, and one-day-off-in-seven standards. While it is desirable that residents in their final years of education have eight hours free of duty between scheduled duty periods, there may be circumstances [as defined by the Review Committee] when these residents must stay on duty to care for their patients or return to the hospital with fewer than eight hours free of duty. VI.G.5.c) (1a) Circumstances of return-to-hospital activities with fewer than eight hours away from the hospital by residents in their final years of education must be monitored by the program director. Residents are to familiarize themselves with the University of Alabama Family Medicine Residency-Tuscaloosa Program policy (24+4) policy that addresses staying later than 24 hours of continuous duty. See appendix A. e. Maximum Frequency of In-House Night Float VI.G.6 Residents must not be scheduled more than six consecutive nights of night float. 2. Call (see also Inpatient Clinical Duties, pp 24-25) a. Monthly Call Schedule All inpatient teaching services of the TFMRP and CCHS teaching faculty at DCH Regional Medical Center are covered 24/7 by Residents. They are: 1. The Adult Medicine Services consisting of: A. Two Internal Medicine Services i. Internal Medicine Teaching Service (UAIM1) ii. Internal Medicine Private Service (UAIM2, aka Burnum Service) B. The Family Medicine Inpatient Services (CAPFM and CPFM2) 2. The Pediatrics Service 3. The OB/GYN Service The Internal Medicine Teaching Service (UAIM1) has no Upper Level on service. Similarly, the Internal Medicine Private Service (UAIM2, aka Burnum Service) has no Intern on that rotation. However, for the purposes of admission and call, we still have both an intern and an upper level. The monthly call schedule is approximately as follows: The on-call/night float group will consist of four members: Intern/Upper Level on Adult Medicine and Intern/Upper Level on Peds/OB. “Call” occurs on weekends, holidays, and Tuesday afternoons. Residents on call are expected to remain in the hospital for their entire shift. 13 Approved 5/7/14 Continuity of coverage for the various services should be maintained. NO RESIDENT MAY MOONLIGHT WHEN SCHEDULED TO BE ON CALL OR ON BACK-UP. b. Back-Up Call A resident with assigned back-up call may be called in if someone on call is unable to work that day. Calling in back-up is at the discretion of the upper level residents on call that night. The resident on back-up call must be available by pager and be able to make it to DCH within an hour of being paged. The back-up resident may also be asked to take 401 calls from home if the on call residents get too busy and cannot return the calls in a timely fashion. Residents on the Adult Medicine, Pediatrics, and OB/GYN services are assigned to weekday/night back-up call according to their team call color (Blue, Green, Red, and Gold). c. Maximum In-House On-Call Frequency VI.G.7 PGY-2 residents and above must be scheduled for in-house call no more frequently than every third night (when averaged over a four-week period). 3. Moonlighting VI.G.2.a) Moonlighting must not interfere with the ability of the resident to achieve the goals and objectives of the educational program. VI.G.2.b) Time spent by residents in Internal and External Moonlighting must be counted toward the 80-hour Maximum Weekly Hour Limit. VI.G.2.c) PGY-1 residents are not permitted to moonlight. Residents are not required to moonlight either externally or internally within the program. In compliance with ACGME guidelines, the Residency Director must approve moonlighting privileges and all experiences in writing. If moonlighting occurs without this approval, the resident may be subject to disciplinary action, up to and including termination. 1. No PGY-1 resident may moonlight. 2. Second- and third-year residents who are fully licensed in Alabama may request to moonlight and be allowed to moonlight as long as it does not interfere with their responsibilities to the residency program, their academic performance in the program, they are in compliance with Work Hour limitations. 3. No moonlighting activities will be allowed until a resident has successfully passed USMLE Step 3. 4. The Residency Director will monitor the resident’s program performance to determine if moonlighting is adversely affecting his/her performance and to monitor compliance with duty hour requirements and limitations. 14 Approved 5/7/14 5. Residents are required to log all moonlighting, duty hours, and other hours in New Innovations Software Program. (or any subsequent replacement program). Those who fail to log duty hours or log erroneous duty hours are subject to disciplinary action. A. The program will monitor and document compliance with these requirements for all trainees. This policy applies to every site where trainees rotate. 6. No moonlighting activities will be allowed if a resident is participating in a remediation plan of any kind. Any exception to this must be approved by the Residency Director. 7. Residents who moonlight must obtain their own malpractice insurance, DEA and ACSC number. These must be presented to the Residency Office for verification PRIOR to the moonlighting activity. Residents must also fill out a moonlighting request form PRIOR to each activity. 8. Residents will be required to fill out a declaration of outside employment form every six months. 9. Moonlighting is not allowed during a normal workday (8:00 am to 5:00 pm) or for residents who are on call or back-up. 10. Residents may use their annual leave to moonlight. No resident may use sick or any other form of leave to moonlight. 11. Moonlighting in weight loss and pain management clinics is STRONGLY discouraged. 12. Residents must familiarize themselves with the TFMR Moonlighting Policy, all Alabama State Board of Medical Examiners and Ethics regulations prior to any outside employment activity. It is the responsibility of the resident to adhere to all relevant and the afore-mentioned policies. Residents are advised that the Alabama State Board of Medical Licensure and the DEA have the authority to independently investigate and prosecute individual resident physicians with regard to compliance with the following: • That moonlighting residents are fully licensed and have their own malpractice and DEA number. • Pre-signing prescriptions. • Using University Medical Center (UMC) prescriptions outside UMC. This is prohibited – your UMC number is site specific. • Narcotics prescriptions must be properly completed, with the patient’s name and address plus the date. • Following accepted practice guidelines for everything, especially weight loss and pain patients. • All moonlighting residents should be cognizant of Medicare fraud and abuse guidelines, be aware of state ethics requirements, and remain clear about their individual accountability for contracts, attestations, or statements that they sign in their roles as independent moonlighting physicians. a. Moonlighting Policy-Appendix A II B. Resident Supervision Policy a. General Supervision 15 Approved 5/7/14 Resident Supervision Policy The attending physician (including faculty and preceptors) has the responsibility to enhance the knowledge of the resident and ensure the quality of care delivered to each patient by any resident. Attending physicians are responsible for the care provided to each patient, and they must be familiar with each patient for whom they are responsible. Residents are to familiarize themselves with the Supervision of Resident/ Responsibility of Attending and Resident Policy. 1. General Supervision: The attending physician oversees the care of the patient and provides the appropriate level of supervision based on the nature of the patient’s condition, the likelihood of major changes in the management plan, the complexity of care, and the experience and judgment of the resident being supervised. Medical services must be rendered under the supervision of the attending physician or be personally furnished by the attending physician. Documentation of this supervision is entered into the record by the attending physician or reflected within the resident’s progress note at a frequency appropriate to the patient’s condition. The resident note shall include the name of the attending physician with whom the case was discussed as well as a summary of that discussion. The attending countersigns and adds an addendum to the resident note detailing his/her involvement and supervision. The attending physician shall review the progress notes and provide constructive commentary on content. These progress notes shall be countersigned in a timely fashion. The attending physician shall provide an addendum to both inpatient and outpatient progress notes detailing his/her involvement and supervision as needed. Residents are to familiarize themselves with the Supervision of Resident/Responsibility of Attending and Resident Policy. b. Outpatient Supervision Outpatient Supervision For outpatients, all evaluation and management (E/M) services, such as office visits and procedures, provided by residents in the Family Medicine Center (FMC) must be staffed with an attending physician (faculty or community-based staff). For each encounter, the attending physician must: 1) ensure that services provided are appropriate; 2) review with the resident the patient’s history, physical examination, and diagnosis, and; 3) document the extent of his/her participation in the review and direction of services provided to the patient. This review must occur before or shortly after the conclusion of each visit. During a resident’s first six months of residency, the attending physician must be physically present for the key portion of every encounter between the patient and that resident. The Attending must also see and review each patient with the intern. After completion of six months of residency, the Attending does not have to be present during encounters that are low- or mid-level E/M codes for either new or established patients. The Attending shall review progress notes and provide constructive feedback regarding history, physical exam, assessment/plan and billing. The Attending must see all Medicare patients. All residents will function under the supervision of attending physicians. A responsible attending physician must be immediately available to the resident in person or by telephone 16 Approved 5/7/14 and able to be present within a reasonable period of time (generally considered to be within 30 minutes of contact), if needed. Residents should be given progressive responsibility for the care of their patients. The determination of a resident’s ability to provide care to patients without a supervisor present or to act in a teaching capacity will be based on documented evaluation of the resident’s clinical experience, judgment, knowledge, and technical skill. Ultimately it is the decision of the attending physician as to which activities the resident will be allowed to perform within the context of the assigned levels of responsibility. The overriding consideration must be the safe and effective care of the patient that is the personal responsibility of the attending physician. During the performance of such diagnostic and therapeutic procedures, an attending physician will provide an appropriate level of supervision. Determination of this level of supervision is generally left to the discretion of the attending within the context of the previously described levels of responsibility assigned to the individual resident involved. This determination is a function of the experience and competence of the resident and the complexity of the specific case. An “emergency” is defined as a situation where immediate care is necessary to preserve the life of, or prevent serious impairment of the health, of a patient. In such situations, any resident, assisted by other clinical personnel as available, shall be permitted to do everything possible to save the life of a patient or to save a patient from serious harm. The appropriate attending physician will be contacted and apprised of the situation as soon as possible. The resident will document the nature of that discussion in the patient’s record. c. Inpatient Supervision Inpatient Supervision For patients admitted to the inpatient team, the attending physician must meet the patient early in the course of care (within 24 hours of admission, including weekends and holidays). This supervision must be personally documented in a progress note within 24 hours of admission. The attending physician’s progress note will include findings and concurrence with the resident’s initial diagnosis and treatment plan as well as any modifications or additions. The progress note must be properly signed (including physician identification number), dated, timed, and reflect ongoing supervision of the residents. Attending physicians are involved in the ongoing care of the patients assigned to them in a manner consistent with the clinical needs of the patient and the graduated level of responsibility of the trainee. The attending physician shall review and cosign all progress notes and provide comments on content of the note including history, physical exam and assessment/plan in a timely manner. Residents are to notify the attending physician immediately if a patient’s acuity has changed while in the hospital. II C. Communications 1. Pagers and Email: 17 Approved 5/7/14 Professional behavior and responsibility is expected of all residents. The Residency Office, the clinic, and your rotation need to be able to reach you at any time, unless you are on approved leave. Our primary means of contact will be through your pager and/or email. POLICY: 1. Residents are expected to have their pager on at all times (except while on approved leave) and to respond to pages in a reasonable amount of time – no longer than 15 minutes. 2. If tied up in an emergency, a procedure, or other situation that will not allow a prompt reply, another health professional should be asked to respond on the paged resident’s behalf until free of the limiting activity. 3. If paged in error, it is the resident’s responsibility to help that person contact the correct resident. 4. If the resident forgets his/her pager, the appropriate personnel (attendings, upper levels, Residency Office, etc.) must be notified and given alternate contact information. Should the Residency Office be unable to reach a resident by pager, the resident will be contacted by cell phone, if necessary. Should reasonable response time to pages become a problem (e.g., 30 minutes), the program director will respond and request a personal meeting with the resident. Any ongoing or repeated instances will be considered unprofessional behavior and disciplinary action may follow. 5. For non-urgent communication, the Residency Office will contact residents via their @cchs.ua.edu email account, which residents are responsible for checking at least daily . 6. The University/CCHS will communicate weather and or emergency events via MyBama (http://mybama.ua.edu) and CCHS email. Please forward MyBama emails to your CCHS email account and maintain current contact and emergency information in MyBama at all times. 2. Hand-Offs: Refer to Appendix C-Effective Transitions 3. Faculty-Resident Communications, Feedback: Feedback is provided during rotations along with an evaluation completed at the end of the rotation by the attending physician. Each resident is also assigned an advisor to assist them with their educational goals. II D. Outpatient Clinical Duties 1. Overview: The resident’s patient panel in his/her continuity clinic is assigned for the duration of residency. The panel will increase over the three years in keeping with the increased time spent in the University Medical Center (UMC). The initial panel is composed of patients from graduating residents’ panels, patients new to UMC, and patients on follow-up from DCH (Emergency Department). A resident may add family members of his/her currently assigned patients to his/her panel at any time by notifying the residency office. Refer to Appendix B for the General Responsibilities Policy. 2. University Medical Center: a. General Policies Regarding Resident Continuity Practice at UMC: 1. Residents will not care for or write prescriptions for their own family. 2. Nursing and administrative staff may not be treated by a resident. 18 Approved 5/7/14 3. A resident’s clinic schedule is determined by the rotation to which he/she is assigned. Clinic schedules are prepared by the Residency Office and are typically available six months in advance. 4. Residents are expected to be at UMC 15 minutes before their first patient. If the resident must be late for a scheduled clinic, he/she must notify, via email and telephone, the Residency Office and the suite charge nurse so that patients can be informed and arrangements can be made for rescheduling or for care by another physician, if necessary. 5. If the resident must cancel a scheduled clinic, he/she must request the cancellation from the Residency Office via email or in writing at least two weeks in advance. Same-day cancellations may only occur due to emergency situations, and must be done with a personal call to the charge nurse as well as the Residency Office. b. Precepting Patients in Clinic: 1. First-year residents must consult with the attendings about each patient. Attendings must examine EVERY Medicare patient during the first six months of the resident’s first year. 2. Licensed second- and third-year residents will have an attending available to address any questions. 3. All residents are required to consult with an attending when seeing Medicare patients. Caring for clinic patient independently is a progressive process. 4. If a resident finishes clinic early, he/she may leave if the volume and patient care needs for the day allow, and if the attending approves. If approved, the resident must notify the nurses of his/her departure. Common courtesy dictates that the resident also asks a colleague to see walk-in patients who arrive after the resident departs. c. Charting i. General Expectations and the Electronic Medical Record: There is a 24-hour availability of University Medical Center records by computer. Residents are expected to comply with all UMC policies and procedures regarding the Electronic Medical Records System. Faxing/Receiving Confidential Patient Medical Records: Facsimile transmission of health information should occur only when the original record or mail-delivered copies will not meet the needs of immediate patient care. Health records should be transmitted via facsimile only when: (1) needed for patient care; or (2) required by a third party payer for ongoing certification of payment for a hospitalized patient. The information transmitted should be limited to that necessary to meet the requestor’s needs. The Medical Records Department should make routine disclosure of information to insurance companies, attorneys, or other legitimate users through regular mail or messenger service. Except as required or permitted by law, a properly completed and signed authorization should be obtained prior to the release of patient information. An authorization transmitted via facsimile is acceptable. Each fax machine should have someone monitoring incoming documents. This individual should remove incoming documents immediately, examine them to assure receipt of all pages in a legible format, and send them in accordance with their 19 Approved 5/7/14 instructions. Faxed documents will be scanned into the EMR by the staff of medical records. All actions will be in accordance with HIPAA regulation: • Faxes should be sent/received using fax machines in a secure, limited area. • Fax requests from unfamiliar sources should always be verified. • Highly sensitive health information will not be faxes. • Psychotherapy notes will never be faxed. A printed confirmation record should be used to confirm that the fax was delivered to the correct number. ii. Charting Expectations of Preceptors in the Family Medicine Clinic: 1. Primary Care Expectation-The Primary Care Exception Rule allows residents to bill up to a level 3 charge without an attending faculty member personally seeing the patient. This is only in effect for 1st year residents after the first 6 months of their training. 2. Level 4 and 5 Visits, Procedures-An attending faculty member must be personally see the patient to bill a Level 4 or 5 on all Medicare, Tricare, and Federal BCBS patients. An attending must also be present for all key portions of procedures in order to bill appropriately. iii. Incomplete Charts Within the residency program, incomplete is defined as any clinic visit note or procedure note not completed within 48-hours of the encounter. The Residency Office receives a daily incomplete chart list. This list is emailed to the residents, who are given 72 hours to complete their incomplete charts. If the resident has not completed his/her charts within the 72 hours, he/she has until 8:00 am the following business day to complete them. At that time, if the charts are still not complete, the resident will be pulled off his/her rotation and docked a vacation day. The resident will also be required to meet with the program director. Any resident found to have a significant number of incomplete charts and/or a repetitive pattern of incomplete charts is subject to disciplinary action. Timely completion of patient records is good patient care. Additionally, resident chart documentation is necessary before the attending can complete their documentation. Attendings are required to complete chart documentation within 33 days of the encounter otherwise, they are subject to a financial penalty. d. Charges Patient Charges and Discounts: At UMC, professional physician charges are competitive with those of local physicians. Residents, using the fee schedule available in each clinical suite, are expected to assign charges to the patient’s bill that would be similar to charges given by a private physician. Residents shall be responsible for coordinating any questions or concerns on charges to patients. Specific policies are outlined below. i. Identification of all Services at University Medical Center: 20 Approved 5/7/14 Each patient who receives medical care at UMC should be billed in the computer at the time of the visit by the resident identifying the services provided and the charges incurred. In the event a special circumstance warrants a modification of this policy, the Chief Operating Officer (COO), the Chief Financial Officer (CFO), and the Director of Billing and Compliance should be consulted. ii. Fee Adjustments: Residents may offer professional courtesy adjustments only after consultation with the attending. iii. ComCare (charity) Policy: Indigent patients should be referred to the Social Worker at 348-7195 e. Other Clinical Policies i. Medical Transportation: Patients who require transfer to DCH for emergency care or admission will be presented to an attending, and will not be transported to or from DCH without authorization from the attending. ii. Transfer of Patients: All patients who request a change in their assigned physician should be referred to an attending in that suite, who will arrange the transfer. Changes should be made according to a random list of physicians in each suite. The old physician and new physician should be informed of the change and the circumstances surrounding it. iii. Termination of Patients: A physician may request that a physician-patient relationship be ended. Residents must initially get approval from an attending to terminate a patient. The attending must review the patient’s chart carefully, ensuring there are no omissions in the standard of care and that no indiscreet remarks have been made in the chart. The attending will then ask the clinic director and department chair to end the relationship. If the patient is being seen by a physician in another department, the attending must get termination approval from the other physician. The clinical director will request a form letter to be signed by the resident and attending. A copy of the signed letter will be placed in the patient’s chart. Terminations do not affect the patient’s immediate family members, except in the case of outstanding bills. If administration initiates a request for patient termination due to an outstanding bill, an attending will be asked to review the patient’s chart, as above. The clinical director will then request a form letter to be signed by the resident and attending. A patient has 30 days from the date on the termination letter to find a new physician. If medical care is needed during this time frame, the resident on referred call must see the patient, if the patient so desires. iv. Referrals: When a patient is referred to another physician in or out of UMC, the resident must complete a Referral Request Form and fax it to the consultant. The “Plan” section 21 Approved 5/7/14 of the chart note should reflect why the patient is being referred. It is customary to refer primarily to physicians who are involved in the teaching of residents. f. Home Visits Home visits are required for all residents. These visits are appropriate for all debilitated or home-bound patients or any patient being followed by a home health or hospice agency. Residents will not graduate without an appropriate number of home visits. g. Nursing Home Visits Each resident will be assigned two nursing home patients. Following your assigned nursing home patients for the duration of your residency is a required part of your training. The resident will provide primary care to patients with faculty backup. The resident is expected to visit his/her nursing home patients monthly. Residents will not graduate without an appropriate number of nursing home visits, II E. Inpatient Clinical Duties 1. Overview: Admissions: All patients admitted will have an H&P written in Meditech by the admitting resident. The H&P must be completed by the end of the shift. If the admitting resident is unable to complete due to committing a duty hour violation, he/she will appoint another resident to complete. 2. H&Ps should incorporate not only what you learn from your interview at the time, but also notable information from previous visits/notes in Meditech and in NextGen, pertinent past diagnostic studies, lab values and historical trends, consultant notes, and more.Utilize all resources available to you (PCI, ChartMaxx, and scanned documents in the Categories tab of NextGen) to obtain the whole clinical picture. 3. Before moving onto the next patient admission, the Primary Care Physician (PCP) should be sent a task within NextGen as notification that their patient has been admitted. 1. Discharges: (REPEATED UNDER H&Ps AND DISCHARGE SUMMARIES) When discharging a patient, a discharge summary must be typed or dictated within 48 hours. Every patient needs a progress note on the day of discharge in addition to a discharge summary. 2. If a patient is seen and sent home from the ED or OB Triage, a Short Stay Summary must be documented (i.e., an abbreviated H&P with History of Present Illness, Physical Exam, Assessment and Plan, and follow-up instructions) within 24 hours from the discharge. 1. 1. Progress Notes: Progress notes should be typed daily in Meditech. These should be signed and submitted to that day’s Attending before rounds. Draft forms are not acceptable. It is okay if the plan for that patient changes during rounds from what you wrote in your note. 22 Approved 5/7/14 Notes should be clear, readable, and accurate. No extraneous material should be carried forward in daily notes. 3. If you are called to the floor to evaluate a patient, the encounter must be documented in the patient’s chart as an addendum to that day’s progress note. 2. 2. Family Medicine Service: a. Duties-Refer to Appendix H for Mandatory Notification of Faculty i. Interns: • Admission H&Ps – Written in Meditech after discussion with the senior resident and Attending • Discharge summaries – Dictated or written in Meditech within 48 hours of D/C • Progress notes and addendums to Night Float’s ICU note • See up to eight (8) patients on your team, ALL ICU patients MUST be included in your cap of eight patients • Writing orders • Checking out to the Attendings – Residents will discuss with their Attending all Emergency Department (ED) patients and all inpatients who undergo significant clinical changes during the shift • Managing floor calls • Involve medical students in all aspects of patient care • Attend Morning Report at 8 am • Read/review inpatient & ICU reading list (while on service during intern year) ii. Upper Levels: • Supervise interns • Review all orders • Know all patients • Pre-round and write notes on ALL patients above eight (8) on your team • For the first week of each rotation, see ALL patients on the service. Review H&Ps and progress notes with the intern and provide constructive feedback daily. As you feel that the intern progresses, you may provide more autonomy at your discretion. However, ICU patients should be seen EVERY morning, even after the first week and addendums written. • Write addendums to all intern H&Ps after seeing the patient and reviewing the documentation and orders • Write addendums to daily progress notes after seeing the patient and reviewing the documentation and orders • Teach interns and medical students • Prepare and present Morning Report Case and materials at 8 am • Review core topics with the interns 23 Approved 5/7/14 Day Team intern will be capped at eight (8) patients (please recognize that the absence of putting a note in Meditech on ICU patients only increases the level of care and understanding for those critical patients). Day Team Upper Level will be responsible for pre-rounding, writing notes including adequate assessments/plans, and managing the care on all patients on the team above eight (8). b. Morning Report Upper Levels and Interns from Day Team will meet with the day's Attending (as well as pharmacy students, clinical pharmacist faculty, and medical students if available) at 8:00 am for Morning Report. Morning Report will consist of checkout and brief discussion of the previous night's admissions. This will include pertinent admission details, interventions, prognosis, special needs, and potential barriers to discharge. Morning Report will continue with a discussion of all remaining patients on service as usual. After the remaining patients have been reviewed, an Upper Level resident from one of the two teams will be responsible for assigning a core topic relevant to the current patient census that will also be high yield for Step 3, Family Medicine InTraining Exam, and Family Medicine Board Exam. If there are no patients with relevant core topics, a topic from the Family Medicine Inpatient Reading List will be presented instead. The topic discussion does not require a Powerpoint, but does require familiarity with the patient and the topic. Day Team Upper Level who is not presenting the core topic that morning will be available to assist the Day Team Intern with new admissions from 7:30 am until walking rounds are completed. The discussion will take place on Monday, Wednesday, and Thursday mornings and will be led by alternating residents from each team (Monday- Upper Level "A", Wednesday- Upper Level "B", Thursday- Upper Level "A", Monday- Upper Level "B", etc). After the topic is discussed, the Day Team (with Attending and Pharmacy) will commence with walking rounds. Afterwards, interns will carry out any new orders and write addendums on all patient progress notes previously written by Night Float. c. Admissions and ED Visits When the ER sees a patient, the Attending is called first and then the resident is asked to evaluate the patient for admission. The Attending may alternatively choose to allow the ER physician to Adult Medicine patients will be admitted to one of four services: 1. 2. 3. 4. Family Medicine Team 1 = CAPFM Family Medicine Team 2 = CPFM2 UMC Internal Medicine = UAIM1 Internal Medicine (Burnum Service) = UAIM2 (upper level service) 24 Approved 5/7/14 Note: Please do not write the name of the Supervising Attending on the orders of an adult medicine patient. Admit them only to the codes above. The appropriate place for the Supervising Attending’s name is in the H&P or progress note. Patients admitted to OBGYN service should be written as “Admit to UMC OBGYN; Attending: X”. Patients admitted to Pediatrics should be written as “Admit to UMC Pediatrics; Attending: X”. When a resident and/or attending admits a patient from UMC Clinic, the Family Medicine residents and Attending should be notified. The admitting resident should write orders and an admit note. Inter-hospital transfers will be accepted only by Attending physicians and, on rare occasions, senior residents. i. Procedure to Follow: The following hospital procedures must always be supervised by an attending physician with credentials to perform that procedure until the requirements listed below are met: • • • • • • • • • • • • • • • • Chest tube placement Peritoneal lavage Endotracheal Intubation and complex airway management issues Central line placement Circumcision Defibrillation and synchronous cardio version Management of a pneumothorax Acute management of shock Administration of thrombolytic Management of a major joint dislocation (shoulder, hip, knee, ankle) Initial and ongoing ventilator management Lumbar Puncture Obstetrical hemorrhage Fetal demise Abruption Eclampsia In a life threatening situation, all physicians have a responsibility to perform any lifesaving procedure that is deemed necessary. However, residents are obligated to notify Attending physicians as soon as they are aware that a life threating situation exists. Residents should also notify an Attending if a patient experiences a sudden change in status. These situations (i.e.: the need for transfer of a patient to a more acute setting, impending cardiacrespiratory failure) should always be anticipated and predicted if possible. 25 Approved 5/7/14 For residents to perform the following procedures unsupervised, they must have completed the indicated numbers of a particular procedure under the supervision of an Attending with privileges for that procedure: • Central venous line placement – 10 • Intubation – 10 • Thoracentesis – 5 • Newborn circumcision – 10 • Lumbar Puncture – 3 Residents certified to do these procedures may teach these procedures to other residents as outlined by DCH. Before performing an unsupervised CVL or thoracentesis, a resident should know how to do a chest tube placement. It is the preference of the OB/GYN faculty that before a resident performs any neonatal circumcision, he/she must notify an OB/GYN faculty member. A medical staff credentialing process must be followed at DCH Regional Medical Center. This is initiated by the resident and must be approved the Residency Director. The Attending, a member of the DCH Regional Medical Center staff, has been granted privileges for the procedures he/she teaches and supervises. The Attending is responsible for any procedure performed by a resident under the supervision of an Attending. DCH Medical Center bylaws permit any physician in an emergency to perform any procedure necessary to save a patient’s life. ii. Unattached Medicine Call: Unattached call (aka, unassigned, unreferred, etc.) only applies to the Internal Medicine Services. The Internal Medicine services have a “cap” of patients, beyond which they no longer accept unattached call patients. The cap for UAIM1 is six (6) patients (ICU patients count as two patients) and for UAIM2 is eight (8) patients. Please note that the cap does not apply to the UMC Internal Medicine Attending’s private patients that are seen at UMC. The UAIM1 and UAIM2 services alternate days when they take unattached call. At the beginning of the Internal Medicine rotation, you will be oriented by one of the UAIM1 Attendings, who will explain the procedure for admitting unreferred patients. The Internal Medicine services take unattached call for all Internal Medicine and Family Medicine Attendings when their name comes up on the list. The Internal Medicine services only take unattached call from 8:00 am until 5:00 pm daily. During that time, the Internal Medicine services admit from the unattached list whenever Internal Medicine faculty, Family Medicine faculty or the Hospitalists group come up on the list until the cap is reached. Once the cap has been reached, the Hospitalist group takes all our unattached admissions. From 5:00 pm to 8:00 am the Hospitalists group admits all unattached call for themselves, Internal Medicine faculty and Family Medicine faculty. Unattached patients who have been on the Internal Medicine service and who are readmitted within 30 days 26 Approved 5/7/14 of discharge are readmitted to the Internal Medicine services regardless of the time of day. If an unattached patient presents to the Emergency Department and requires admission to the hospital: 1. The patient will be asked if he/she has a private physician. If none, the physician who is next on the list for medicine unattached call will be responsible for either caring for that patient or seeing that care is assumed by another physician. 2. If the patient does have a private physician, that physician will be called to assume care. If the private physician provides documentation that he/she has severed the physician-patient relationship with this patient, then care will revert back to the physician on call. 3. If the patient does not know his/her physician’s name, but states he/she was an inpatient during the last year, a search of old records will be conducted. The previous physician on record will assume care for the patient in an effort to maintain continuity of patient care. If the previous physician provides documentation that he/she has severed the physician-patient relationship with this patient, then care will revert back to the physician on call. d. Night Float Night Team coverage will begin at 5:00 pm (arrive by 4:15 pm for formal transition of care meeting between Day and Night Teams) to 7:00 am (Day Team arrives by 6:15 am for formal transition of care meeting). Furthermore, these mandatory meetings allow for the respective residents finishing their shifts to leave on time. Per ACGME Family Medicine Guidelines (VI.B.1-4), transitions of care are critical elements in patient safety and must be organized such that complete and accurate clinical information on all involved patients is transmitted between the outgoing and incoming individuals and/or teams responsible for that specific patient or group of patients. Programs and institutions are expected to have a documented process in place for ensuring the effectiveness of transitions. Pertinent elements evaluated should include exam findings, laboratory data, any clinical changes, family contacts, and any change in responsible attending physician. At a time after midnight until no later than 4:00 am, the Night Float intern will pre-round and write progress notes on ALL intensive care unit patients (including Medical, Surgical, Stroke, and Cardiac critical care units). If there are no intensive care unit patients on service, the Night Float team will prepare discharge (including Orders, Rx, and f/u) on patients who will be eligible for discharge in AM. All progress notes for critical care patients should include adequate assessments and plans. Night Team Upper Levels are a crucial part of the Night Team and must be available to assist the Intern with new admissions, floor calls, or further duties while ICU patients are being seen. Additionally, Night Float upper 27 Approved 5/7/14 level sh ould be involved in the care of ALL ICU patients including acute care, discussion of assessment/plan, and documentation. i. Interns: Night Float Intern Duties: • Admission H&Ps – written in Meditech after discussion with the senior resident and Attending. • If there are no intensive care unit patients on service, the Night Float team will prepare discharge (including Orders, Rx and f/u) on patients who will be eligible for discharge in the AM. • Writing orders • Checking out to the Attendings – residents will discussion with their Attending all Emergency Department patients and all inpatients who undergo significant clinical changes during the shift. • Managing floor calls. • If available, involve medical students in all aspects of patient care. ii. Upper Levels: Night Float Upper Level Duties: • Supervise interns • Discuss acute care, assessment/plan on ALL ICU patients (including Medical, Surgical, Stroke and Cardiac critical care units) that intern pre-rounds on; add addendum to ICU notes written by intern. • Write addendums to the H&P after seeing the patient and reviewing the documentation and orders. • Teach interns and medical students. iii. Hand Off Communications: A formal check-out must happen between the Night Float Team and the Day Float Team. The interns must communicate with the senior residents regarding patient status and plans prior to AM attending rounds. Any resident seeing a continuity patient must communicate about that patient to the senior resident. Finally, the in-coming Night Float Team must receive a formal check-out from the Day Float Team. It is expected that each hand-off be face-to-face and substantive, no exceptions. Residents are to familiarize themselves with the TFMR Transitions of Care Policy. This policy is to be followed at all times. See Appendix “C.” e. Documentation i. Hospital Orders: Attendings generally leave the writing of orders to the residents. If additional orders are needed from the Attending, the resident should communicate this during rounds or in the progress note. Verbal orders must be signed within 24 hours. Orders written by medical students are invalid until countersigned by a physician. ii. Notes and Dictations: 28 Approved 5/7/14 Charting Progress Notes: Please see Dr. Scarbrough’s inpatient coding lectures. When inserting lab results, insert only the most pertinent results. When inserting radiology results, do not insert the interpreting physician’s name as this may cause signature errors in PCM. Rethink the Assessment and Plan section daily, rearranging diagnoses in order of acuity and importance. Do not chart simply with the goal to “create a discharge summary” by having the entire hospital course in your daily progress notes. Finally, be sure to discuss the quality of your progress notes with your upper level and Attending by requesting regular feedback on your documentation content and accuracy. 1. H&Ps and Discharge Summaries: Discharges: When discharging a patient, a discharge summary must be typed or dictated within 48 hours. Every patient needs a progress note on the day of discharge in addition to a discharge summary. If a patient is seen and sent home from the ED or OB Triage, a Short Stay Summary must be documented (i.e. abbreviated H&P with History of Present Illness, Physical Exam, Assessment and Plan, and follow-up instructions) within 24 hours from the discharge. Discharge Summaries: Per hospital policy, discharge summaries must be dictated at the time of the patient’s release or within 24 hours. The discharge summary must be copied (via transcription) to the primary care physician and to all consultants involved in the case. All residents should be aware of referring physicians and state at the beginning of dictation that a copy should be sent to Dr. (name) at (address). If a resident dictates a discharge summary on a patient of a private physician, that physician will get a copy of the discharge summary only if his/her name is stated at the beginning of the dictation. Discharge summaries should be concise yet thorough. Abbreviations and initials for diseases, procedures, and so forth are common sources of error in transcription. Dictation of whole words rather than abbreviations is preferable. Residents are to familiarize themselves with the “Do not use abbreviations” at DCH Regional Health System. 2. Progress Notes: Progress notes will be written according to the SOAP method. There MUST be a note prior to rounds for all active problems. All patient encounters must be documented in the chart. Attendings will sign the 29 Approved 5/7/14 notes and write comments at appropriate intervals. For non-ICU patients, the assessment and plan should be organized by problems, with the most pertinent problems listed first. As diagnoses are made, they should replace the initial problem (e.g. acute CVA should replace altered mental status). The A/P section of the progress note should account for all active and/or significant inactive problems. 3. ICU Notes: ICU notes will be written according to the system method. Residents are to follow the UMC ICU Note Template in Meditech discussed during orientation. Pre-rounds patient visits should start in the ICU. Keep in mind that it is standard of care in the medical community to see an ICU patient and document that visit at least twice a day. Night Float residents must write daily progress notes on all ICU patients (including ASU, ACCU, MICU, and TSICU [please see Section on Night Float]). Oncoming Day Team intern must write an on-service addendum to the ICU notes written by Night Float. iii. 401 Calls: The senior resident on call for Peds/OB from 5:00 pm to 7:00 am on weekdays, weekends, and holidays, is assigned to receive UMC answering service telephone calls – “401” calls. The senior resident on Peds is assigned to receive these calls from 7:00 am to 8:30 am on weekdays. Please note that encounters must be documented with a “Telephone Call” template in NextGen and may be tasked to the appropriate PCP. Attendings are available for questions and discussions about the proper advice and recommendation for care. iv. Delinquent Hospital Charts: Delinquency is defined as any hospital H&P or discharge summary not dictated within 48 hours of admission or discharge. Any resident found to have a significant number of delinquent charts and/or a repetitive pattern of delinquency is subject to disciplinary action. All charts are to be completed prior to taking annual leave. f. Miscellaneous Inpatient Policies i. Consultations: All consultations need to be approved by the Attending and communicated personally. Writing an order asking the nurses to do this leads to poor patient care: the consultant does not know why he/she was called, the urgency of the consultation, or whether you are asking for advice or for the consultant to manage the problem. It is customary for the intern to contact the consulting physician. The senior resident should ensure that the intern has a clear understanding of: 1) the patient’s clinical diagnostic situation and prognostic status; 2) what the consultant is being asked to help with; and 3) how to efficiently communicate this to a specialist attending. ii. Continuity Inpatients: 30 Approved 5/7/14 1. Of Attendings: Every effort should be made to ascertain the patient’s primary care physician and notify him/her that the patient has been admitted to the hospital. If a difficult situation occurs after-hours requiring a call to the primary care physician for patient information, such a call should be made after consultation with the senior resident and/or Attending on call. Most of our patients expect and anticipate a visit from their principle physician, so please do not neglect to call the Attending as soon as possible. It is the responsibility of the admitting intern to notify the principle physician of the admission. The senior resident should verify that the principle physician was contacted. 2. Of Residents: Every effort should be made to ascertain the patient’s primary care physician and notify him/her that the patient has been admitted to the hospital. If a difficult situation occurs after hours requiring a call to the primary care physician for patient information, such a call should be made after consultation with the senior resident and/or Attending on call. iii. Death Certificates: The death certificate is the permanent legal record of the patient’s death and is important in court, epidemiological studies, and to the family. Death certificates are important legal documents, which may not be spindled, folded, mutilated, erased, stapled, or have lines struck through. They must be completed and mailed to the Health Department (or completed online) within five days. They are never given to the family. Interns must consult with a faculty member, who will check for accuracy before mailing. The Health Department will list the name of the physician it assumes should complete the certificate. It should be completed by the physician who has the most knowledge about the patient’s death. For a University Medical Center (UMC) patient, this will typically be the patient’s physician at UMC. If the patient died in the hospital and was cared for by others, the patient’s UMC physician should complete the death certificate using the hospital discharge (death) summary. Should that physician be unavailable, the physician who cared for the patient in the hospital should complete the death certificate. iv. Code Blue, Trauma Calls: The in-house medicine team is expected to attend and manage all code-blue situations, under the supervision of the DCH Regional Health System ER physician or qualified College of Community Health Sciences faculty member. The team should also attend and assist in all trauma alerts, unless patient care issues prevent this. The code link phone must be carried at all times and should never be left unattended. The only exception to this rule is when the medicine team attends Academic Afternoon. During this time, the ER must be notified of the call team’s absence. 31 Approved 5/7/14 3. Other Inpatient Services: Transfers from another Institution Residents MAY NOT accept a patient in transfer. All transfer calls from the ER or the DCH Health System operator should be immediately referred to the Attending of the relevant service. The resident should assist the ER staff in finding the appropriate attending. Signatures All handwritten signatures should be followed with your legible printed first and last name or your DCH dictation number. III. EDUCATIONAL POLICIES III A. Professionalism Professionalism is one of the core competencies that the Accreditation Council of Graduate Medical Education (ACGME) has identified as being vital to the clinical practice of medicine and to resident development. Appendix G must be signed and turned into the residency office. Attaining a professional degree and performing a job repeatedly, however, does not instill the quality of professionalism. There are other components that help define this quality. According to the National Board of Medical Examiners, elements of professionalism include: • Altruism • Integrity • Honesty • Respect • Courtesy • Excellence • Scholarship • Responsibility • Accountability • Leadership • Compassion • Communication skills The Residency Review Committee (RRC) also specifies that professionalism entails: • A commitment to ethical behavior • Confidentiality • The consideration of religious, ethnic, gender, educational, and other differences in interacting with patients and other members of the health care team A medical professional has an awareness of the impact of his/her actions on others, has an appropriate attitude, is caring, and exhibits attention to detail. Professional behavior as a resident involves being on time, attending required meetings and assignments, being aware of one’s schedule, 32 Approved 5/7/14 accepting feedback constructively, and following up on test results and patient progress. Professionalism also entails a self-awareness of one’s physical and mental health; if problems arise that interfere with performance it is expected that a resident seek help. If such problems occur, residents are expected to report them to their Advisor or the Program Director so that the University of Alabama Family Medicine Residency-Tuscaloosa can help the resident succeed. Examples of unprofessional behavior include: • Rude or discriminatory language • Disrespectful or arrogant attitude • Refusal to admit mistakes or ask for appropriate help • Repeated resistance to feedback • Failure to comply with required paperwork and documentation • Failure to respond in a timely manner to pages, text messages, email, or telephone calls • Unexcused absences • Inappropriately casual appearance • Repeated inappropriate patient care • Deliberate breach of confidentiality • Abuse of physician power • Manipulating schedules for personal gain • Misrepresentation of patient data or other information • Failure to seek help for an impairment Lack of professionalism and disruptive behavior is grounds for administrative and/or academic probation and dismissal from the program. I have read this policy and commit to maintain these standards of professionalism during my residency training. Windfall” and Professionalism: Occasionally you will be on a rotation where your preceptor takes a day off or releases you to go home early. Your preceptor being off does not free you from responsibility to your patients. You are expected to be reachable by pager during the workday, unless you notify the residency office that you will be taking leave. 1. Dress Code: Residents are expected to be neat and professional. Residents will wear a white coat and clothes appropriate to the setting with a visible name tag. Scrubs should not be worn outside the surgical, obstetric, or high-risk nursery areas without a white coat. Scrubs should not be worn elsewhere in the hospital during the day unless there are extenuating circumstances (e.g., working in clinic while taking OB call). Scrubs are not to be work outside the hospital. On hospital services and in private offices, residents are expected to conform to these physician standards when seeing patients. While at University Medical Center (UMC), professional attire should be worn with the exception of OB/Gyn and Surgery Clinic. Scrubs may be worn by the Night Float residents in clinic. Weekend and Night Call residents may wear scrubs in-house. Appropriate dress is an important part of our professionalism policy. Repeated violations of the dress code will be considered unprofessional behavior and be grounds for further action as deemed appropriate by the Residency Director or designee. 2. Impaired Physicians: 33 Approved 5/7/14 Impairment is defined as the inability of a resident to physically, mentally, or morally meet his/her responsibilities as caused by dependency on alcohol and/or controlled pharmaceuticals, psychiatric disease, physical injury/illness, or dementia as a consequence of age or other conditions. The University of Alabama Family Medicine Residency-Tuscaloosa (TFMR) and the College of Community Health Sciences (CCHS) recognize their responsibilities to patients, medical staff, residents, and the community-at-large to ensure that residents enrolled in graduate medical education programs are physically, mentally, and morally competent to meet their designated responsibilities. TFMR does not assume a punitive role in cases of impairment, but recognizes the importance of identifying and facilitating the treatment of any resident who is incapable of meeting his/her responsibilities due to impairment. Any resident who feels they may have a condition that may affect his/her abilities should seek immediate assistance and the counsel of the Residency Director. Other avenues of assistance include, but are not limited to, use of private counseling, Alcoholics Anonymous, the University’s Employee Assistance Program (EAP), the Alabama Physicians Health Program of the Medical Association of the State of Alabama, and physician rehabilitation programs. In cases of suspected impairment, the Residency Director, or designated member of the program’s faculty, shall follow the procedures indicated below: • A discreet investigation shall be conducted of any complaint, allegation, or concern expressed by other residents, program faculty, medical staff, patients, hospital employees, or resident’s family members. • If there is sufficient evidence of impairment, the Residency Director will intervene with the resident, present the concerns and evidence reported, and determine if additional diagnostic testing is indicated. See reasonable suspicion drug /alcohol screening policy, Appendix D. • If the resident accepts the results of the investigation, the Residency Director will work with the resident to develop a plan of action for appropriate counseling, treatment, and/or rehabilitation. • The Residency Director shall facilitate referral of the resident in accordance with the plan of action developed. The Residency Director should work with the resident to monitor the rehabilitation process and act as an advocate for the resident with medical and teaching staff, other residents, and state review boards. • If a resident does not accept the demonstration of impairment and accept the plan of action, the Residency Director shall have authority for immediate suspension or revocation of the resident’s appointment. • All paid and unpaid leave taken by the resident will be in accordance with Annual Leave policies. During any period of unpaid leave, the resident must make arrangements for the payment of premiums for continuance of benefits, including health insurance. The resident is responsible for the cost of counseling, treatment, and rehabilitation exceeding the limits of coverage provided under his/her health insurance. • The Designated Institutional Official (DIO) must be notified of all cases of resident impairment and receive reports on the results of the intervention, the plan for and results of diagnosis, treatment, and/or rehabilitation, the inclusive dates of the leave of absence, the dates of the leave of absence, the dates of any leave planned as unpaid leave, and arrangements for continuance of benefits during unpaid leave. 34 Approved 5/7/14 • All records concerning impairment of a resident will be treated with strict confidentiality in accordance with existing state and federal laws. 3. Mental Health: Medicine has its rewards and considerable stresses. Resident physicians are confronted for the first time with the loneliness of having responsibility for the lives and health of their patients. The effort to develop an attitude of detached concern for patients may be complicated by cynicism. Crises may occur when residents are nearing the end of their training and face major adjustments in choosing and establishing a practice. Physicians have a higher frequency of drug abuse, affective disorders, and marital disharmony than other people of similar social standing. Suicide is more frequent among physicians, possibly because doctors are reluctant to acknowledge illness or difficulties. The faculty of the College of Community Health Sciences (CCHS) recognizes the potential for emotional difficulties among residents and the need for assistance. Physicians in training who are suffering may bring this to the attention of the Residency Director or their advisor without fear or disapproval. Confidentiality is important. Residents are encouraged to consult with the psychiatry faculty in CCHS. If there is interest in obtaining assistance outside the College, several good resources are available. A brief directory of community resources include: University of Alabama Employee Assistance Program (EAP) = (205) 759 -7890 Indian Rivers Community Mental Health Center = (205) 345 - 1600 Psychology Clinic/Parents Anonymous = (205) 348 - 5000 UMC Psychiatry Department = (205) 348 - 1265 Alcoholics Anonymous = (205) 759 – 2497 a. Intern Retreat: It has been the tradition at the University of Alabama Family Medicine ResidencyTuscaloosa for the upper level residents to provide the interns with a few shifts off near the conclusion of their internship. The Intern Retreat will occur during the last weekend of April. The location and other details for the retreat will be coordinated by the interns. The retreat starts at noon on Friday and ends at 7:00 pm on Sunday. The Chief Residents will coordinate call coverage. Interns not participating in the official Intern Retreat activities will be expected to cover their own call shifts and clinics. Additionally, such interns may be assigned for daytime call coverage of primary services in lieu of their regular rotation. 4. Workplace Relationships: Those who are romantically involved cannot be in the same reporting structure, and one party cannot have undue influence over the other’s career and/or advancement. The University of Alabama has a Consensual Relationship Policy that residents are required to abide by: http://facultysenate.ua.edu/handbook/append-j.html 5. Drug Testing: As per the University of Alabama Family Medicine Residency-Tuscaloosa’s (TFMR) preemployment drug screening policy, house officers of TFMR will be required to undergo drug 35 Approved 5/7/14 testing as a condition of employment. Drug testing may also be required during employment for reasonable suspicion or post-accident for cause and for individuals who have signed Fitness For Duty and/or Drug Testing Continuation of Employment contracts. A prospective resident undergoing post-job offer drug testing who declines to consent to testing or who receives a confirmed positive drug test result shall have the conditional offer of employment withdrawn and shall be subject to disqualification from employment consideration for a period of one year from the date of the drug test. In order for incoming house officers to be paid through the Payroll system they must undergo drug testing prior to their start date. 6. Drug Rep Policy: Samples are not permitted in clinic and drug vouchers are only to be distributed to our patients. See appendix for our complete policy. Refer to Appendix D. III B. Curriculum 1. Overview of the Curriculum: 13 blocks FM Inpatient-4 blocks total (2 blocks intern year, 1 for PGY-2, and 1 for PGY-3) Internal Medicine-2 blocks OB/GYN-3 blocks Peds-3 blocks Surgery-1 block (intern year only) Geriatrics-1 block EKG/VENT-1 block (intern year only) CM/PM-1 block (intern year only) GYN Clinic-1 block (PGY 2 or 3) Night Float-Adult Medicine-2 blocks Night Float-Pediatrics/OB-2 blocks Emergency Medicine-2 blocks (1 in 2nd year and 1 in 3rd year) Ambulatory Pediatrics-2 blocks Orthopaedics-1 block Psychiatry-1 block Rural Medcine-1 block Neurology-1block Cardiology-1 block ENT/Urology/Opthamology-1 block Sports Medicine-1 block Radiology/Practice Management-1 block Electives-6 blocks 2. Rotations: a. Scheduling Rotations: Rotation schedules are prepared in one-year blocks from July to June by the Chief Residents. This schedule is subject to oversight and/or reassignment by the Residency Director, Associate Director, Assistant Director, and/or Coordinator. Any resident wishing to make a change in his/her rotation schedule should apply 90 days in advance to the Residency Director. 36 Approved 5/7/14 b. Elective/Subspecialty Rotations: Before starting an elective or subspecialty rotation, the resident is required to contact the preceptor one month prior to the start date to notify him/her of clinic schedule and inquire about any requirements or preparations that should be completed for the rotation. c. Starting Dates: Monthly rotations, with the exception of Night Float, begin on the first day of the block. Night Float begins at 5:00 pm the night before the first day of the month. For primary services, if the new month begins on a weekend, the previous month’s call teams will be required to cover call until 7:00 pm on Sunday (when the new month’s night float team starts). Dates for rotations: All rotations begin July 1st Rotation 1: July 1st-28th Rotation 2: July 29th-August 25th Rotation 3: August 26th-September 22nd Rotation 4: September 23rd-October 20th Rotation 5: October 21st-November 17th Rotation 6: November 18th-December 15th Rotation 7: December 16th-January 12th (this will be a shortened month due to the holiday schedule) Rotation 8: January 13th-February 9th Rotation 9: February 10th-March 9th Rotation 10: March 10th-April 6th Rotation 11: April 7th-May 4th Rotation 12: May 5th-June 2nd Rotation 13: June 3rd-June 30th d. Incomplete Rotations: The curriculum for this program is 36 months, including allotted vacation time. It is expected that each rotation, including electives, will be completed in a satisfactory manner, meaning adequate attendance (present no less than 15 working days) and performance. e. Away Rotations: The American Board of Family Medicine (ABFM) requirements allow a total of four months during the R2 and R3 years to be spent on away rotations. These cannot exceed two months in any single year, be scheduled consecutively, or taken the last month of residency. i. Supervised Practice Experience (SPE): A Supervised Practice Experience (SPE) may be spent in a physician Practice of the resident’s choice at the discretion of the Residency Director. The following criteria will be used to judge the acceptability of the proposed rotation. • The resident will apply for the SPE a minimum of three months prior to the anticipated rotation. 37 Approved 5/7/14 • • • • • • • • The resident will obtain agreement for the rotation from the preceptor. There must be a justifiable educational value to the experience The preceptor should have some experience in medical education. The preceptor must agree to evaluate the resident’s activity and performance. The resident must be supervised. The College will not provide money for travel or meals. There can be no conflict with the resident’s duties or responsibilities. The resident must not have delinquent dictations or charts at DCH Regional Medical Center or University Medical Center. The resident must have seen an adequate number of patients per the ACGME requirements to be granted leave from clinic. Unless previously discussed with the Residency Director, the preceptor should be Board Certified in Family Medicine. ii. Rural Rotation: All residents are required to have a rural rotation. The resident will select the site from one of the available teaching sites. The Residency Office can be contacted for the list of approved teaching sites. The resident will be required to return to University Medical Center for one day of clinic a week to maintain their continuity of patient care. Occasionally, a stipend is provided by the Alabama Family Practice Rural Health Board to help defray the costs associated with travel to the rural site. This stipend is dependent upon the favor of the state legislature and is not guaranteed. ii. Elective Remote Site Experience (SPE): Domestic and international humanitarian or mission experiences are encouraged during the R2 and/or R3 years of residency. It is possible to receive academic (residency) credit for these experiences provided AAFP and RRC guidelines are met. An ERSE typically involves having a board-certified preceptor from a U.S. training program. A resident must apply for an ERSE a minimum of three months prior to the anticipated rotation. Humanitarian trips/rotations are considered for reimbursement up to $1,500. This benefit is available once during residency. To qualify for this benefit, the following must be done: A two to three page proposal for the experience must be written and submitted to the Residency Director prior to the ERSE. A summary of the experience must be written and submitted to the Residency Director after the ERSE. 38 Approved 5/7/14 If granted permission for reimbursement, UA travel guidelines must be followed. All expenditures must have receipts and supporting documentation. Typically the maximum reimbursement allowed is $200 per night for hotel accommodations and $45 per day for meals. Please refer to UA’s website for the most up-to-date rules for reimbursement: http://financialaccounting.ua.edu/acctspayable/traveltravelpayable/travelpol5.htm#inttravel. 3. Conferences and Scholarly Activities: a. Academic Afternoon and other Academic Conferences: Academic Afternoon is every Tuesday afternoon and is a required part of the program. Attendance is required of all residents, unless: 1.) the resident is on approved leave; 2.) duty hours prohibit such involvement; 3.) urgent patient care precludes this; or 4.) the resident is on an “away” rotation that does not have University Medical Center continuity clinic. Academic Afternoon should not be used for personal activities without having approved leave. If urgent care does preclude attendance, please notify the Residency Office as soon as possible. Other conferences, such as Academic Conferences, Emergency Medicine Series, and Special Emphasis Week, may be scheduled at various times throughout the year. The attendance policy for these lectures is the same as above. In cases of ANY unapproved absences, the resident will be forced to use a day of annual leave. If no annual leave is available, the resident will be forced to take leave without pay and will be required to give a lecture from a list of topics within the next month. Academic Afternoon is designed to further your professional development. Lecturers have been asked to take time from their schedules and deserve a respectful and attentive audience. Please put your cell phones and pagers on vibrate during this time. It is understood that on occasion complex patient notes from Tuesday AM clinic cannot wait. In this instance, please position yourself away from the speaker to complete only the most urgent notes. Do not use Academic Afternoon to catch up on delinquent charts. Any other use of laptops and/or iPhones is strongly discouraged and may cause forfeiture of this privilege for the group. b. Behavioral Medicine – PGY-3 Presentations: The conference is a required part of the Residency Program. It involves each senior resident presenting a case/topic in Behavioral Medicine/Family Medicine for discussion and dialogue. Preparation of the topic and the case is done under the direct guidance of the faculty coordinator for the R3 conferences (Dr. Thad Ulzen) and/or the Residency Director. These conferences will have their own orientation at the end of the R2 year. 39 Approved 5/7/14 c. Scholarly Activities and Research: As of July 1, 2006, all University of Alabama Family Medicine ResidencyTuscaloosa residents are required to participate in a scholarly activity/research project. This is done as part of the R2 year and is presented during Academic Afternoon before a panel of judges. It is a graduation requirement. Information regarding this requirement will be formally given during an orientation session at the beginning of the R2 year. If you would like to get started earlier, you may schedule time to discuss this project at any time during internship. 4. Other Requirements: a. Quality Improvement: Quality Improvement (QI) is increasingly becoming a part of private practice in the form of insurance-initiated pay-for-performance programs and annual American Board of Family Medicine Maintenance of Certification QI Chart Reviews. As of July 1, 2006, all Family Medicine Residents are required to participate in a QI project (AAFPs METRIC). This is a graduation requirement and is typically completed during the R2 year. b. See also Sections on Nursing Home and Home Visits pp 22-23 III C. Advanced OB Focus Residents desiring to offer maternity services following graduation should take the advanced OB curriculum to comply with the AAFP/ACOG guidelines. Residents choosing these additional OB training months should consult with the Residency Director III D. Library and Learning Resources The Health Sciences Library is located on the ground floor of the College of Community Health Sciences and is available to residents 24 hours a day. III E. Assessment 1. Overview: a. Evaluation of the Resident: Residents evaluate the faculty and rotations. To preserve anonymity, these evaluations are compiled every four to six months and a composite average of the evaluations and comments are presented to the faculty. The evaluations remain completely anonymous. Preceptors from each rotation evaluate residents in New Innovations monthly. These evaluations are released for the resident to review at his/her request. Each quarter, residents will meet with their advisor to review these evaluations. Quarterly Summative Evaluations are conducted by the Family Medicine faculty and are kept on file in the Residency Office. 40 Approved 5/7/14 i. Formative, Summative, and Final: Residents will be evaluated securely and electronically by the faculty at the conclusion of each rotation. Access to these formative evaluations will be available securely and electronically online once the residents have completed their own evaluations of the faculty and rotation. During the academic year, the Family Medicine faculty shall meet quarterly to consider the academic progress and promotion of all residents. The residents will be required to meet with their advisors to discuss their evaluations for that quarter. Any weakness or deficiency should be discussed during this time. The advisor will complete a Summative Evaluation on the resident and turn it in to the Residency Office. Prior to the end of June, the Residency Director will transmit resident evaluation reports to the Chair of the Department of Family Medicine, the Designated Institutional Official, the Associate Dean for Academic Affairs, and/or the Dean for review and approval. After approval, the Residency Director shall forward to each resident the decision reached, pending successful completion of the remainder of the academic year. If the resident wishes to appeal the decision reached, the resident shall have five working days to file a request for a formal hearing as detailed in the Probation and Termination Section . ii. Faculty Advisor: Residents are assigned a faculty advisor to assist them in obtaining their educational goals. b. Evaluation by the Resident of Rotations: Residents are required to complete an evaluation of each rotation in New Innovations. c. Evaluation by the Resident of Teachers: Residents are required to complete an evaluation on each of their attendings at the end of a rotation in New Innovations. 2. Documenting Procedures: All procedures done should be documented in New Innovations. This list is used to write an official letter documenting your competency in procedural areas to all future employers, hospitals, and/or insurance companies. Occasionally, some rotations require a certain number of procedures to graduate. Each resident must perform a minimum of 40 deliveries over the thee-year program, of which a minimum of 10 must be continuity deliveries. At least 30 of the total deliveries must be vaginal deliveries. Two residents may be given credit for the same delivery if one of those residents is supervising. The experience of each resident must be documented as to the role played in the delivery. For the minimum of 10 continuity patient deliveries, each resident must assume responsibility for provision of antenatal, natal, and postnatal care during their three years of training. 3. In-training Exam: 41 Approved 5/7/14 The American Board of Family Medicine (www.theabfm.org) administers the In-Training Exam (ITE) annually in the fall. The purpose of the examination is to provide an assessment of each resident's progress, while also providing programs with comparative data about the program as a whole. The examination consists of 240 multiple-choice questions and uses a content outline that is identical to the blueprint for the ABFM Certification Examination. It is the goal of the University of Alabama Family Medicine Residency-Tuscaloosa (TRMR) to create an environment that fosters scholarship and lifelong learning. Thus, preparation for the ITE and for Boards is highly emphasized. The following criteria are considered internal benchmarks for the TFMR: • PGY-1: 390 mean scaled score • PGY-2: 410 mean scaled score • PGY-3: 440 mean scaled score Scores will be discussed with the resident’s Academic Advisor and the Residency Director. If scores are lower than the internal benchmark listed above, formal assistance with examination preparation will be provided. (NOTE: This is NOT academic probation. It is expected that several residents will not be at this benchmark this early in the year. The goal of this process is to identify those struggling with standardized tests and provide assistance and training.) A typical remediation plan will follow the procedures outlined below: • Meeting with resident’s advisor outlining the 12-week plan. • Weekly meetings with advisor (at advisor’s discretion). • Advised to use CME fund on board-review course. (NOTE: R2s who remediate on the ITE will not be allowed to use their R3 CME funds until successfully passing the R3 ITE. If the R3 ITE is not passed, the CME funds must be spent on an approved board-review course. • Completion of the Board Review Simulator Course on either Challenger of Exam Master. At the conclusion of the 12-week period, the resident will retake an exam on Exam Master with the goal of a score at least 10 percent higher. No academic probation will be prescribed SOLELY on the results of the ITE or follow-up test. The Residency Director will review the results of the ITE with confidentiality, professionalism, and a view of the big picture of the resident as a physician in training. Failure to work with academic advisor on the ITE will result in academic probation. III F. Advancement and Graduation Each resident is expected to achieve standards of knowledge, skills, and attitudes in patient care, medical knowledge, practice-based learning and improvement, interpersonal and communication skills, systems-based practice, and professionalism. In order to progress successfully through the residency, the resident must meet the requirements and professional obligations of each PGY level before proceeding to the next level and finally graduating from the program. These requirements are clearly delineated below. 42 Approved 5/7/14 It is the intent of the residency that every first-year resident complete all three years successfully. Standards are set by the various departments in accordance with the goals and objectives of the residency. Failure to achieve these standards will be the basis for an academic probationary review. Resident advancement is discussed and decided by the faculty group at the semi-annual review of residents. The Residency Director ultimately has final decision-making in resident advancements, but seeks input from multiple sources, including residency faculty, chief residents, and other parties when arriving at promotion decisions. 1. PGY-1 to PGY-2: In order to successfully advance from PGY-1 to PGY-2 year, the resident must meet the following criteria: • Demonstrate appropriate competence in the following areas: o Patient Care o Medical Knowledge o Practice Based Learning and Improvement o Professionalism o Interpersonal Communication Skills o System-Based Practice • Complete all required rotations. • Receive passing evaluations on all rotations; if resident fails any rotation, he/she must repeat the rotation with passing evaluations prior to advancement. Passing is defined as the department of that rotation awarding a passing grade to the resident. Each attending on a rotation will submit an evaluation of the resident. At the end of the rotation, the department of that rotation will meet to review the evaluations and then determine a pass or fail grade for the resident from the department as a whole. The failure of 2 or more rotations during the resident’s 36 months could constitute in disciplinary action. • Be assessed by the core faculty as ready to perform as an upper level by the second summative evaluation of intern year. • Be assessed as competent to progress to the less supervised upper level status in the ambulatory clinic by the behavioral and communications video assessments. • Perform and document 10 vaginal deliveries, and be deemed “competent” by two separate faculty members on two subsequent deliveries in order to advance to upper level call. • Abide by all medical records policies of University Medical Center and DCH Regional Health System. • Complete 150 office visits in the Family Medicine Clinic. • Fulfill all obligations and duties specified in the Resident Agreement. 2. PGY-2 to PGY-3: In order to successfully advance from PGY-2 to PGY-3 year, the PGY-2 must meet the following criteria: • Demonstrate appropriate competence in the following areas: o Patient Care 43 Approved 5/7/14 • • • • • • • • o Medical Knowledge o Practice Based Learning and Improvement o Professionalism o Interpersonal Communication Skills o System-Based Practice Complete all required rotations. Receive passing evaluations on all rotations; if resident fails any rotations, he/she must repeat the rotation with passing evaluations prior to advancement. Passing is defined as the department of that rotation awarding a passing grade to the resident. Each attending on a rotation will submit an evaluation of the resident. At the end of the rotation, the department of that rotation will meet to review the evaluations and then determine a pass or fail grade for the resident from the department as a whole. The failure of 2 or more rotations during the resident’s 36 months could constitute in disciplinary action. Be assessed by the core faculty as ready to perform as a PGY-3 (including the ability to act as chief of service on FMIS) by the second summative evaluation of PGY-2 year. Abide by all medical records policies of University Medical Center and DCH Regional Health System. Have followed at least two continuity patients in the Nursing Home (monthly visits). Substantial progress on the R2 Quality Improvement Project. Substantial progress on the R2 Research Project / Scholarly Activity. Fulfill all obligations and duties specified in the Resident Agreement. Successfully completed USMLE Step 3 by January 1 of the PGY -2 year. 3. Graduation and Board Eligibility: In order to successfully graduate from the program, the PGY-3 must meet the following criteria: • Demonstrate appropriate competence in the following areas: o Patient Care o Medical Knowledge o Practice Based Learning and Improvement o Professionalism o Interpersonal Communication Skills o System-Based Practice • Complete all required rotations. • Complete a total of at least 1,650 office visits in the Family Medical Center over the prior three years. • Complete 40 deliveries, of which at least 30 must be vaginal deliveries and at least 10 must be continuity deliveries. • Document at least 15 unique ICU patient management encounters. • Follow at least two continuity patients in the Nursing Home (every 30-60 days). • Completion of the R2 Quality Improvement Project. • Completion of the R2 Research Project / Scholarly Activity. • Perform and document at least two home visits (at least one must be an elderly patient). • Receive passing evaluations on all rotations; if resident fails any rotations, he/she must repeat the rotation with passing evaluations prior to graduation. 44 Approved 5/7/14 • • • • • Be assessed by the core faculty as ready to perform as an independently practicing family physician by the second summative evaluation of PGY-3 year. Abide by all medical records policies of University Medical Center and DCH Regional Health System. Hold a permanent medical license in order to apply and sit for the ABFM boards. Completion of all ABFM requirements for graduation. Fulfill all obligations and duties specified in the Resident Agreement. Each resident must satisfactorily complete 36 months in order to graduate and be eligible to sit for the Board Certification Exam. Board expenses are the responsibility of the resident, who may be reimbursed from his/her CME funds, if available. A resident will not be allowed to graduate without having the required number of patient continuity visits, OB delivery totals and continuities, nursing home visits, home visits, and ICU visits. All residents must sit ABFM Board Exam in April. Exceptions to this may be made by the Residency Director under extenuating circumstances. Promotion with Recommendations or Reservations As noted in the section above, it is the intention of the program to progress its resident physicians from internship to graduation to independent medical practice. In addition to the full promotion described above, the following academic statuses exist at the University of Alabama Family Medicine Residency-Tuscaloosa: 1. Promotion with Recommendations will be made when deficiencies in one or more of the six ACGME core competencies exist, but are felt to be correctable in a timeframe conducive with continued training. Review will occur at the next summative meeting with expectation of resolution of the deficiency. Failure to resolve the deficiency shall potentially result in Academic Probation. 2. Promotion with Reservations will be made when deficiencies in one or more of the six ACGME core competencies exist, are felt to be correctable, but not conducive to progression to further responsibility (e.g., upper level status) without remediation. Formal review will occur following the next summative meeting with expectation of resolution of the deficiency. Failure to resolve the deficiency shall result in either Academic Probation and/or Dismissal from the Program. III G. Probation and Disciplinary Procedures 1. Academic or Administrative Probation: The Residency Director shall be authorized to place a resident on academic probation. This may include a recommendation from the residency or College Faculty. Grounds for academic probation include performance judged to be unsatisfactory for the resident's level of training, unprofessional attitudes or conduct, or failure to comply with institutional and/or departmental policies and procedures. The Residency Director shall be authorized to place a resident on administrative probation for violations of the eligibility standards for becoming and remaining a resident in the training programs, as outlined in this Policy and Procedure manual. This may include a recommendation from the residency or College Faculty. Grounds for administrative probation include, but are not limited to, failure to complete the employment physical (if 45 Approved 5/7/14 applicable), failure to obtain certification in ACLS, failure to meet deadlines for obtaining passing scores for USMLE Steps 2 and 3, and/or failure to meet the deadline for obtaining the appropriate Alabama medical license. Additionally, in all such cases of academic or administrative probation, residents may be placed on probation for, among other things, issuance of a warning or reprimand; or imposition of a remedial program. Remediation refers to an attempt to correct deficiencies which, if left uncorrected, may lead to a non-reappointment or disciplinary action. In the event a resident’s performance, at any time, is determined by the Residency Director to require remediation, the Residency Director shall notify the resident in writing of the need for remediation. A remediation plan will be developed that outlines the terms of remediation and the length of the remediation process. Failure of the resident to comply with the remediation plan may result in termination or non-renewal of the resident’s appointment. A resident who is dissatisfied with a Residency Director decision to issue a warning or reprimand, impose a remedial program, or impose probation may appeal that decision to the Family Medicine Department Chair informally by meeting with the Family Medicine Department Chair and discussing the basis of the resident’s dissatisfaction within 10 working days of receiving notice of the departmental action. If resident fails to prescribe to the above time line, resident will automatically waive their right to further appeal. The decision of the Family Medicine Department Chair shall be final. 2. Informal Adjudication: A resident may request Informal Adjudication if the Residency Director initiates an action (other than the actions that are subject to Academic or Administrative Probation described above or to review pursuant to the Hearing Process below) that could significantly threaten a resident’s intended career development, as determined solely by the University of Alabama Family Medicine Residency-Tuscaloosa Program (TFMRP). These actions do not include performance evaluations, which are in the sole discretion of the faculty completing the evaluations. To request Informal Adjudication, the resident must submit a written request to the Dean of Graduate Medical Education no later than five days after imposition of the action. Failure to submit a written request within this time-period shall constitute a waiver of the resident's right to request an Informal Adjudication. The Informal Adjudication will be conducted by the Dean for Graduate Medical Education and will consist of a record review of the file and any materials submitted by the Residency Director and resident. The Dean may, in her/his sole discretion, choose to interview the resident and Residency Director and to consult with any other individual deemed appropriate. The Dean will issue a written decision that will constitute the College of Community Health Sciences’ final decision and is not subject to appeal. 3. Summary Suspension: The Residency Director, or designee, or the Family Medicine Department Chair or designee shall have the authority to summarily suspend, without prior notice, all or any portion of the resident’s appointment and/or privileges granted by The University of Alabama or any other resident training facility, whenever it is in good faith determined that the continued appointment of the resident places the safety of University or other training facility patients or personnel in jeopardy or to prevent imminent or further disruption of University or other resident training facility operations. 46 Approved 5/7/14 Except in those cases where suspension occurs as part of other appealable disciplinary actions, within two working days of the imposition of the summary suspension, written reason(s) for the resident’s summary suspension shall be delivered to the resident and the Dean for Academic Affairs. In those other appealable cases the due process is described in the above section of this manual labeled Termination, Non-Reappointment, and Other Adverse Action. The resident will have five working days upon receipt of the written reasons to present written evidence to the Dean for Academic Affairs in support of the resident’s challenge to the summary suspension. A resident who fails to submit a written response to the Dean for Academic Affairs within the five-day deadline waives his/her right to appeal the suspension. The Dean for Academic Affairs shall accept or reject the summary suspension or impose other adverse action. Should the Dean for Academic Affairs impose adverse action that could significantly threaten a resident’s intended career, the resident may utilize the due process delineated above. The Family Medicine Department may retain the services of the resident or suspend the resident with pay during the appeal process. Suspension with or without pay cannot exceed 90 days, except under unusual circumstances. 4. Termination, Non-Reappointment and Other Adverse Action: A resident may be dismissed or other adverse action may be taken for cause, including but not limited to: i. Unsatisfactory academic or clinical performance ii. Failure to comply with the policies, rules, and regulations of the residency program, University of Alabama, or other facilities where the resident is trained iii. Revocation, expiration, or suspension of license iv. Violation of federal and/or state laws, regulations, or ordinances v. Acts of moral turpitude vi. Insubordination vii. Conduct that is detrimental to patient care viii. Unprofessional conduct ix. Patient abandonment The residency may take any of the following adverse actions: i. Issue a warning or reprimand ii. Impose terms of remediation or a requirement for additional training, consultation, or treatment iii. Institute, continue, or modify an existing summary suspension of a resident’s appointment iv. Terminate, limit, or suspend a House Officer’s appointment or privileges v. Non-renewal of a resident’s appointment vi. Dismiss a resident from the residency vii. Any other action that the residency deems is appropriate under the circumstances III H. Due Process All communication regarding due process will occur by official campus email, certified letter, or hand delivery. Dismissals, non-reappointments, non-promotion, or other adverse actions excluding probation that could significantly jeopardize a resident’s intended career development are subject to appeal and the process shall proceed as follows: 47 Approved 5/7/14 Recommendation for dismissal, non-reappointment, or other adverse action that could significantly threaten a resident’s intended career development shall be made by the Residency Director in the form of a Request for Adverse Action. The Request for Adverse Action shall be in writing and shall include proposed disciplinary action, a written statement of deficiencies and/or charges registered against the resident, a list of all known documentary evidence, a list of all known witnesses, and a brief statement of the nature of testimony expected to be given by each witness. The Request for Adverse Action shall be delivered in person to the Family Medicine Department Chair. If the Department Chair finds that the charges registered against the resident appear to be supportable on their face, the Department Chair shall give Notice to the resident in writing of the intent to initiate proceedings that might result in dismissal, non-reappointment, summary suspension, or other adverse action. The Notice shall include the Request for Adverse Action and shall be sent by campus email, certified mail to the address appearing in the records of the Human Resource Management, or may be hand delivered to the resident. Upon receipt of Notice, the resident shall have five working days to meet with the Department Chair and present evidence in support of the resident’s challenge to the Request for Adverse Action. Following the meeting, the Department Chair shall determine whether the proposed adverse action is warranted. The Department Chair shall render a decision within five working days of the conclusion of the meeting. The decision shall be sent by campus email, certified mail to the address appearing in the records of the Human Resource Management, or hand delivered to the resident and copied to the Residency Director and Dean of Graduate Medical Education. If the resident is dissatisfied with the decision reached by the Department Chair, the resident shall have an opportunity to prepare and present a defense to the deficiencies and/or charges set forth in the Request for Adverse Action at a hearing before an impartial subcommittee of the Graduate Medical Education Committee, which shall be advisory to the Dean. of Graduate Medical Education. The resident shall have five working days after receipt of the Department Chair’s decision to notify the Dean of Graduate Medical Education in writing or by email whether the resident would challenge the Request for Adverse Action and desires that a Subcommittee be formed. If the resident contends that the proposed adverse action is based, in whole or in part, on race, sex (including sexual harassment), religion, national origin, age, Veteran status, and/or disability discrimination, the resident shall inform the Dean of Graduate Medical Education of that contention. The Dean of Graduate Medical Education shall then invoke the proceedings set out in the Section entitled “Sexual Harassment Policy” of this Manual. The hearing for adverse action shall not proceed until an investigation has been conducted pursuant to the Section entitled “Sexual Harassment Policy.” The Subcommittee shall consist of three full-time (75 percent or greater effort) clinical faculty members from the Graduate Educational Committee, who shall be selected in the following manner: The resident shall notify the Dean of Graduate Education of the resident’s recommended appointee to the subcommittee within five working days after the receipt of the decision reached by the Department Chair. The Dean of Graduate Medical Education shall then notify the Department Chair of the resident’s choice of subcommittee Member. The Department Chair shall then have five working days 48 Approved 5/7/14 after notification by the Dean of Graduate Medical Education to notify the Dean of Graduate Medical Education his/her recommended appointee to the Subcommittee. The two Committee Members selected by the resident and the Department Chair shall be notified by the Dean of Graduate Medical Education to select the third Committee Member within five working days of receipt of such notice; thereby the Committee is formed. Normally, members of the committee should not be from the same program or department. In the case of potential conflicts of interest or in the case or a challenge by either party, the Dean of Graduate Medical Education shall make the final decision regarding appropriateness of membership to the subcommittee. Once the Subcommittee is formed, the Dean of Graduate Medical Education shall forward to the Subcommittee the Notice and shall notify the Subcommittee members that they must select a Subcommittee Chairman and set a hearing date to be held within 10 working days of formation of the Subcommittee. A member of the Subcommittee shall not discuss the pending adverse action with the resident or Department Chair prior to the hearing. The Dean of Graduate Medical Education shall advise each Subcommittee Member that he/she does not represent any party to the hearing and that each Subcommittee Member shall perform the duties of a Committee Member without partiality or favoritism. The Chairman of the Committee shall establish a hearing date. The resident and Department Chair shall be given at least five working days’ notice of the date, time, and place of the hearing. The Notice may be sent by campus email, certified mail to the address appearing in the records of the Human Resource Management, or may be hand delivered to the resident, Department Chair, and Dean of Graduate Medical Education, Each party shall provide the Dean of Graduate Medical Education five copies of the witness list, a brief summary of the testimony expected to be given by each witness, and a copy of all documents to be introduced at the hearing at least three working days prior to the hearing. The Dean of Graduate Medical Education will assure that all parties will receive the other parties’ documents. The hearing shall be conducted as follows: The Chairman of the Subcommittee shall conduct the hearing. The hearing shall include the following persons: the resident appealing the action; the members of the Subcommittee; the Residency Director with or without the Department Head; counsel, if present; and any other persons deemed by the Chairman of the Subcommittee to carry out the hearing. Each party shall have the right to appear, to present a reasonable number of witnesses, to present documentary evidence, and to cross- examine witnesses. The parties may be excluded when the Subcommittee meets in executive session. The resident may be accompanied by an attorney as a nonparticipating advisor. Should the resident elect to have an attorney present, the program may also be accompanied by an attorney. The attorneys for the parties may confer and advise their clients upon adjournment of the proceedings at reasonable intervals to be determined by the Chairman, but may not question witnesses, introduce evidence, make objections, or present argument during the hearing. However, the right to have an attorney present can be denied, discontinued, altered, or modified if the Committee finds that such is necessary to insure its ability to properly conduct the hearing. Rules of evidence and procedure are not applied strictly, but the Chairman shall exclude irrelevant or unduly repetitious testimony. The 49 Approved 5/7/14 Chairman shall rule on all matters related to the conduct of the hearing and may be assisted by University counsel. There shall be a single verbatim record, such as a tape recording, of the hearing (not including deliberations). Deliberations shall not be recorded. The record shall be the property of The University of Alabama. Following the hearing, the Committee shall meet in executive session. During its executive session, the Committee shall determine whether or not the resident shall be terminated or otherwise have adverse actions imposed, along with reasons for its findings, summary of the testimony presented, and any dissenting opinions. The Dean of Graduate Medical Education shall review the Committee’s report and may accept, reject, or modify the Committee’s finding. The Dean of Graduate Medical Education shall render a decision within five working days from receipt of the Committee’s report. The decision shall be in writing and sent by campus email or certified mail to the resident, and a copy shall be sent to the Family Medicine Department Chair and Dean of the College. If the Dean of Graduate Medical Education’s final decision is to terminate or impose adverse measures and the resident is dissatisfied with the decision reached by the Dean of Graduate Medical Education, the resident may appeal to the Dean of the College with such appeal limited to alleged violations of procedural due process only. The resident shall deliver Notice of Appeal to the Dean of the College within five working days after receipt of the Dean of Graduate Medical Education’s decision. The Notice of Appeal shall specify the alleged procedural defects on which the appeal is based. The Dean of The College’s review shall be limited to whether the resident received procedural due process. The Dean of The College shall then accept, reject, or modify the Dean of Graduate Medical Education’s decision. The decision of the Dean of The College shall be final. A resident who at any stage of the process fails to file a request for action by the deadline indicates acceptance of the determination at the previous stage. Any time limit set forth in this procedure may be extended by mutual written agreement of the parties and, when applicable, the consent of the Chairperson of the SubCommittee. 1. Grievance Proceedings: Residents are encouraged to work within the Residency to address and resolve any issues of concern to the residents, including concerns related to the work environment, faculty, or the resident’s performance in the program. The residents should present all such concerns to the Chief Residents Associate, Assistant Director, or the Residency Director for Resolution. Claims of harassment or hostile work environment based on one’s race, color, religion, ethnicity, national origin, sex, sexual orientation, age, disability, veteran status, or other legally protected status should be directed to the College of Community Health Sciences’ Designated Harassment Officer. There are additional procedures for residents to request review of certain academic or other disciplinary actions taken against residents that could result in dismissal 50 Approved 5/7/14 (revocation of the resident’s appointment), non-renewal of a resident’s agreement, or other actions that could significantly threaten a resident’s intended career development. Other Grievance Procedures Grievances other than those departmental actions described above, or discrimination, should be directed to the Residency Director for review, investigation, and/or possible resolution. Complaints alleging violations of The University of Alabama or Capstone Medical Foundation policy or sexual harassment policy should be directed to the appropriate supervisor, Program Director, Director of Human Resource Management, and EEO/ AA Programs. Resident complaints and grievances related to the work environment or issues related to the program or faculty that are not addressed satisfactorily at the program or departmental level should be directed to the Associate Dean for Academic Affairs. For cases that the resident believes cannot be addressed directly to the program or institution he/she should contact the University of Alabama Family Medicine Residency-Tuscaloosa Ombudsman. 2. Ombudsman: Dr. Heather Taylor, Director of Medical Student Affairs, is available to serve as an impartial third party for residents who believe their concerns cannot be addressed directly to their program or institution. Dr. Taylor will work to resolve issues while protecting resident confidentiality. She can be reached at 205-1384 or 1304. III I. Restrictive Covenants The ACGME does not allow restrictive covenants. III J. Working with Medical Students The College of Community Health Sciences serves as an academic and clinical home for the Tuscaloosa Regional Campus of the University Of Alabama School Of Medicine. Third- and fourthyear medical students are assigned to the various specialty services at University Medical Center. While the ultimate responsibility for students’ education remains with the faculty, residents are expected to be involved in the teaching of medical students. Residents are to allow and expect medical students to perform histories and physicals, formulate ideas concerning impressions and diagnoses, and suggest treatments. Residents are to see the patients either with or following the students to make sure findings and assessments are accurate and to provide opportunity for necessary instruction. Residents and students also present patients to faculty in OB/GYN and Pediatrics. Residents are expected to assist students with these presentations whenever time permits. Students will be allowed to perform procedures under direct supervision of residents. Orders are to be countersigned immediately in all instances by the resident responsible for the patient. 51 Approved 5/7/14 Residents should familiarize themselves with the rotation goals and objectives for each medical student rotation for which they are assigned. Residents will also attend a lecture/seminar on providing appropriate feedback and teaching skills directed towards medical students. The residents may require the student to do reasonable reading and research on a patient. The student should be familiar with all pertinent laboratory and clinical facts. Ideally, the student should present the patient to the attending for comments and guidance, with the help of the resident on rounds. Both residents and medical students are to present patients during morning report on the Internal Medicine rotation and/or Family Medicine rotation. Interns must perform and dictate a separate H&P from that of the medical student. The senior resident is to write a RAN note. At University Medical Center, a senior resident or attending must review all patients seen by a medical student. All orders and prescriptions must be signed by a licensed resident or attending. Under no circumstances is a patient to be allowed to leave University Medical Center until the student’s findings and plans are confirmed and approved by a senior resident or Attending. Evaluations of students’ performance may be requested from residents for each student under his/her instruction. These are to be filled out online and returned to the clerkship directors. IV. ADMINISTRATIVE POLICIES IV A. Resident Agreements The Residency Agreements (contracts) are valid for the entire training period effective 2013-2014 and are signed by the resident prior to commencement of the initial year. Each resident will receive a copy of the agreement. Originals are available in the Residency Office for reference. Any resident who does not wish to renew his/her contract must notify the Residency Office 120 days prior to the renewal date. In addition to the Residency Agreement and the Policy and Procedure Manual, residents are required to comply with: • • UA HR Policy Manual – http://hr.ua.edu/benefits/HRpolicymanual.html UA Staff Handbook – http://hr.ua.edu/employment/Staff_Handbook.pdf The University of Alabama allows residents to be given a graduated salary. The current salary is specified in the Residency Agreement. Residents will be paid in 12 equal monthly installments on the last day of each month and will be subject to such withholdings as are required by law or authorized by the resident. Any questions concerning monthly paychecks should be directed to the University of Alabama Payroll Office at 348-7732. Residents are considered staff of The University of Alabama with regard to participation in fringe benefit programs, athletic/social/cultural events, use of University facilities, participation in University governance, parking privileges, and University services. Residents are neither employees nor agents of the University, and the University assumes no liability for negligence or other wrongful acts of the resident. Salaries are determined each year based on the budget of the Residency Program from the College of Community Health Sciences and DCH Regional Health System. The resident shall be paid the 52 Approved 5/7/14 salary approved for the appointed postgraduate year, as specified in the resident agreement: Such salaries are not intended as compensation for services rendered by the resident. Although it is believed that it is an essential part of residency that the resident will be assigned responsibility for care of patients under the supervision of faculty physicians and consistent with his/her skills and experience, receipt of the agreed upon salary shall in no way be conditioned upon, measured by, or related to any patient care service rendered by the resident incidental to the training program. Furthermore, the resident understands that receiving direct patient care compensation is considered “moonlighting,” which is subject not only to the rules of the University of Alabama Family Medicine Residency-Tuscaloosa and the ACGME, but also to various federal laws stipulated by the Centers for Medicare and Medicaid Services (CMS). See Moonlighting policy, Appendix “C.” IV B. Compliance Training 1. HIPAA, Privacy: HIPAA training is required at the beginning of employment and must be renewed each year along with completing the acknowledgement form. The HIPAA training powerpoint and acknowledgement form can be found at: http://cchs.ua.edu/faculty-staff/hippaa-information/hipaa-powerpoint/ 2. Harassment: The University of Alabama is committed to providing an environment for employees, students, and campus visitors that is free from illegal harassment based on race, color, religion, ethnicity, national origin, sex, sexual orientation, age, disability, or veteran status. Such illegal harassment violates federal civil rights laws and University nondiscrimination policy and may lead to personal liability of the results of such behavior. Residents should become familiar with the University’s Harassment Policy, located at http://eop.ua.edu/harassment/html. Residents are encouraged to review the University’s online training tutorial on harassment (http://training.newmedialearning.com/psh/ua/) so that they understand what inappropriate behavior is and what should be reported. The Designated Harassment Person in the College of Community Health Sciences is Allison Arendale, and complaints about harassment may be directed to her. Pornographic material of any kind (videos, screen savers, posters, etc.) is prohibited in the lounge or other place. 3. Working with Minors: Minors are a part of your patient panel as well as the possibility of shadow students; therefore training is required to protect yourself as well as the minor child. Child protection training must be completed yearly and is found at http://hr.ua.edu/train_develop/index.html 3. Other courses can be deemed mandatory and required to be completed by the resident as determined by the College and/or University. IV C. Benefits 53 Approved 5/7/14 The College of Community Health Sciences (CCHS) and the Capstone Health Services Foundation (CHSF) will provide the residents with the following: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. American Academy of Family Physicians membership Alabama Academy of Family Physicians membership (optional) American Medical Association membership fees (optional) Alabama State Board of Medical Examiners fees Alabama Medical Licensure Commission fees Alabama Controlled Substance fees Federal Drug Enforcement Agency (DEA) license – one time only Examination and Board History Report Occurrence Malpractice Insurance DCH Regional Medical Center Medical Staff privileges Disability Insurance (with buy-up plans available at extra cost to the resident) American Board of Family Practice In-Training Assessment Exam fees USMLE 3 / COMLEX Level 3 Application Fees Advanced Cardiac Life Support Certification (ACLS) Pediatric Advanced Life Support Certification (PALS) Neonatal Resuscitation Program Certification (NRP) Advanced Life Support in Obstetrics Certification (ALSO) Advanced Trauma Life Support Certification (ATLS) – up to $400 Board Exam Fees Educational Reimbursement (CME funds) – up to $1,000 for each of the three years Relocation Reimbursement – up to $1,500 DCH Regional Medical Center Meals – provided during months with inpatient call; on call residents receive $196 per month, night float residents receive $252. A maximum of $20 per day may be deducted for food (approximate; subject to change) Copays are waived for services provided at UMC for you and your dependents who are on UA’s Blue Cross/Blue Shield Health Insurance plan Lab Coats (2) Pager – to be returned at completion of residency Parking permit codes to DCH parking lot University of Alabama Staff ACT card University of Alabama Parking Pass University of Alabama Business Cards AMA Introduction to the Practice of Medicine web-based program If a resident receives a bill/statement from any of the above, he/she should promptly submit it to the Residency Office for payment. The University of Alabama offers insurance plans for the residents, which can be found on its website at http://hr.ua.edu/benefits/. Residents are responsible for paying: Alabama Academy of Family Physicians Resident Chapter Dues – $20 annually (optional) American Board of Family Practice Certification Examination fee – may be reimbursed from resident’s CME funds 3. Moonlighting Malpractice Insurance – PGY-2 and PGY-3; also involves membership in the Medical Association of the State of Alabama 1. 2. 54 Approved 5/7/14 4. 5. DEA Renewal – PGY-3 TFPRA Dues – $125 1. Health Insurance: The University of Alabama is self-insured with BCBS of Alabama administering the plan. Information about the health insurance can be found at: http://hr.ua.edu/benefits/HRhealthbenefits.html 2. Paychecks: You are considered an exempt employee and are paid on the last day of each month. An email notification of your direct deposit will be sent a few days before the deposit is made. The first paycheck must be picked up at Rose Administration. The email notification will go to your MyBama email. IV D. Malpractice Coverage 1. For Residency Duties – Policy on Professional Liability Claims: The University provides an occurrence-based malpractice policy through the University of Alabama at Birmingham Professional Liability Trust Fund. This policy covers the resident during his/her official duties. Moonlighting is not covered by this policy. If a resident receives communication from a lawyer, patient, or insurance company about possible litigation, the resident should report this immediately to the Director of Risk Management, the Chief of the service directly related to the case, and the Residency Director. It is the responsibility of the Chief of the service to collect and review all related records, notify our insurance carrier, and forward appropriate records as necessary. No resident should give any information personally or over the phone to an insurance carrier or lawyer other than our own without the permission of our own insurance carrier. If a resident is involved in a PATIENT CARE INCIDENT THAT MAY RESULT IN A LAWSUIT, the Residency Director and the Chief of the appropriate service should be notified. This will allow us to notify the insurance carrier and start collection and review of records early, if appropriate. Early recognition and full documentation of potential claims will often lead to clarification and resolution of patient dissatisfaction and prevention of litigation. When this process reveals a legitimate error, early resolution of the issue often prevents long, drawn out, costly, and emotionally wearing litigation. Sensitivity to dissatisfaction on the part of the patient, his or her family, or “significant others” is an essential skill for successful practice. Clear communication with patients and families, coupled with that sensitivity, is the best protection against professional liability claims. The intent of incident reporting is to document those instances where patients or families even hint that they are dissatisfied or that they are considering seeking legal advice. Suspicion of such incident reports will not be construed as evidence of poor performance on the part 55 Approved 5/7/14 of the resident, but rather that the resident is sensitive and aware of patient and family attitudes that are not favorable to the doctor-patient relationship. 2. For Moonlighting: Refer to Appendix A. 3. Communications with Attorneys: All requests for medical records should be given to the University Medical Center Director of Medical Records, who will review the chart with the Residency Director. Do not return an attorney’s telephone calls without first speaking to the Residency Director and the Chief of the relevant service. IV E. Leave If there is no properly prepared leave request with the approval signature of the Residency Director or his/her designee, THERE IS NO LEAVE. Summary: 1. Resident must be present for a minimum of 15 days to pass a one month rotation (which normally has 20-22 working days). 2. Leave requests must be submitted at least 60 days in advance. No leave requests will be considered if they are less than 30 days in advance unless extraordinary circumstances can be demonstrated. 3. Leave is not permitted on primary services except in extraordinary circumstances. In such situations, resident must provide written justification as to why the leave should be approved. 4. No one may take annual leave during the first two weeks of July OR the last two weeks of June. No exceptions. 5. Administrative or Educational leave requires a copy of the brochure/related email before request can be considered. No more than five days of educational or administrative leave will be granted per academic year and does not roll over if unused. 6. Coverage must be arranged for Family Medicine clinics if request is made less than 60 days and the clinic schedule is published (at Residency Director’s discretion). 7. Cancellations and changes to approved leave must be made in writing. 8. Once a resident has exhausted leave (annual/sick), additional time off will be taken as leave without pay. 9. Sick leave may only be used for illness of resident or other family member as outlined below. Sick leave may not be used as annual time. Once sick leave is exhausted a resident may use annual leave as sick leave. NOTE: At any given time between 8:00 am and 5:00 pm Monday through Friday, residents should either be on rotation, in clinic, in academics, or have a properly prepared and approved leave request. Total Absence from the Residency In accordance with guidelines from the American Board of Family Medicine (ABFM), total time away from residency should not exceed 30 calendar days (20 work days) a year. This includes vacation time, sick leave, etc. Time in excess of 30 days must be made up prior to graduation. In addition, residents may not be away from their continuity clinic for more than one month in the first 56 Approved 5/7/14 year and two months in each of the second and third years. This total time away includes Supervised Practice Experiences and rural rotations in which residents do not continue their continuity clinic. 1. Vacation: Each resident is permitted two weeks (10 working days) of paid vacation per year, plus one week at Christmas/New Year. Unused vacation time does not accrue from year to year. During the PGY-1 year, these weeks may be taken during following rotations: Geriatrics, Surgery, CM/PM, EKG/Vent. Any on-call weekend days requested as part of a vacation will not be considered unless coverage is arranged and listed on the request form. When anticipating leave while on a rotation associated with University Medical Center specialty clinics (Pediatrics, Psychology, Neurology, Sports Medicine), coverage arrangements must be made and listed on the request form. Other suggested vacation rotations include: Rural Medicine, Supervised Practice Experience, ED, Orthopedics, Cardiology, Procedures, Dermatology or other electives. Requests for vacation must be submitted to the Residency Office 60 days prior to the requested dates. The Residency Director must approve any exceptions. Vacation will not normally be approved at a time when it will reduce the call team to fewer than four. Cancellations of vacations must be made in writing. Leave may not exceed one week during any rotation. Requests for two consecutive weeks of leave spanning two different rotations in two different months will be considered on a caseby-case basis. No leave will be allowed on split rotations or two week rotations. It is the responsibility of the resident to notify via email the rotation preceptor, Family Medicine suite, the Residency Office, the service, and clinic to which he/she is assigned of his/her forthcoming absence. 2. Family and Medical Leave Act: In accordance with the Family and Medical Leave (FML) Act of 1993, eligible residents may take FML as provided in the University Policy #701. More information may be found at http://hr.ua.edu/empl_rel/policy-manual/fmla-2-1-06.htm. FML provides up to 12 weeks of leave for the following reasons: • Birth and care of the resident’s child or the placement of a child with the resident for adoption or foster care. • The serious health condition of the resident OR the serious health condition of the resident’s spouse, dependent child, or parent. • A military qualifying exigency OR military caregiver leave to care for the resident’s spouse, child, parent, or next of kin. Residents should be aware that protracted FML absences may affect time toward board eligibility. Interns should be aware that they will not qualify for FML and should seek guidance and assistance from the Office of Disability Services. More information may be found at the following link: http://ods.ua.edu/. 57 Approved 5/7/14 3. Administrative Leave: Residents may be granted administrative leave for activities whereby they directly represent the College of Community Health Sciences and the University of Alabama Family Medicine Residency-Tuscaloosa (e.g., national and regional residency meetings, presentation of papers, residency fairs, etc.). Applications for administrative leave will be submitted and processed in the same manner as all leave requests. No administrative leave will be granted for more than five working days per academic year. 4. Holidays: The seven stated holidays of The University of Alabama are New Year’s Day, Martin Luther King Jr. Day, Fourth of July, Labor Day, Thanksgiving Day, the Friday after Thanksgiving, and Christmas Day. University Medical Center is closed on these days and hospital services operate on weekend schedules. Thanksgiving, Christmas, and New Year’s Day have their own holiday schedules generated by the chiefs and Residency Office. Martin Luther King Jr. Day, Fourth of July, and Labor Day observe the following rules (see call schedule for details): • Primary service interns and residents round, even if they are not on holiday call. If they are not on call, they go home after rounds and floor work. • Call teams remain in-house (weekend-like staffing). • Night Float Teams are off the night before the holiday, but come in at 5:00 on the night of the holiday. Thus, the day before the holiday, the call team does a 24-hour shift. 5. Practice Site Visits: A total of five days may be allowed in the PGY-2 and/or PGY-3 year for investigating available practice sites. Residents must apply for these days on the appropriate form, listing the name and location of the practice as well as the names and contact numbers of the personnel involved in the meeting. The Residency Office must approve the actual site visit day(s). Site visit days may not be approved if charts are not current, academic status is in questions, or if rotation attendance has been an issue. Cancellations of site visit days must be made in writing. 6. Educational Leave: Educational leave will not normally be approved at a time when it will reduce the call team to fewer than four. A total of five days are available for both the PGY-2 and PGY-3 years, but cannot be carried over. Leave must be requested 60 days prior to the requested dates. A request form should be submitted with written documentation (e.g., brochure) of the conference. Residents may use CME funds for educational leave (e.g., ATLS, etc.). Coordination and scheduling of USMLE Step 3 and the ABFM Boards is the responsibility of the resident, but leave for these exams must be approved before scheduling. Avoid 58 Approved 5/7/14 scheduling during call or primary services. Time off a primary service will only be approved in extenuating circumstances. 7. Sick Leave: Residents accrue sick days at one per month for a total of 12 a year. Sick leave is cumulative. On the morning of an absence, the resident must notify via phone or email his/her service and preceptor, his/her suite, and the Residency Office as soon as possible. Resident should arrange coverage for responsibilities as able. Sick days may be requested in advance for physician appointments or scheduled medical procedures. Unexpected illness occasionally occurs. All days taken for sick must be claimed upon return to work. Any sick leave in excess of 72 hours must be accompanied a physician’s statement and release to return to work. Additional Guidelines for Use of Sick Leave: Sick leave is not an earned right, but a privilege, and should be taken only for reasons provided in this policy. Residents may be required to provide documentation for absences. Eligible residents may be granted sick leave when they: • Are unable to perform their duties because of personal illness or injury. • Must attend to the serious illness of relatives who reside in the immediate household. • Must attend to the serious illness of their parents (including current step-parents or legal guardians). • Must obtain health-related professional services that cannot be obtained after regular working hours. When conditions within the work unit dictate the necessity, the supervisor may require a resident to reschedule an appointment. IV F. Immunizations Hepatitis Immunization – Since residents are among the high-risk group for hepatitis B, they will be screened for susceptibility if they have not been screened previously. All individuals found to be susceptible will be notified and required to obtain hepatitis immunization. Capstone Health Services Foundation will pay for the immunization. TB Testing – Residents will receive free yearly PPD tests. Varicella Testing – All residents who have not had chickenpox will receive two doses of varicella vaccine (VARIVAX). MMR – All residents are required to have two doses of measles/mumps/rubella (MMR) vaccine since their first birthday. Residents who are unsure of their immunization will receive MMR. N95 Mask Fitting – All residents will be required to be fitted for an N95 mask annually. 59 Approved 5/7/14 Flu Shot – Residents will receive free yearly flu shots. Those who choose not to have a flu shot will be required to wear a mask in the clinic areas throughout flu season in keeping with University Medical Center. IV G. Miscellaneous 1. Mailing Address: Business Address 850 5th Avenue East, D209 Tuscaloosa, AL 35401 or Box 870377 Tuscaloosa, AL 35487 Business mail arrives at UMC and is sorted. The Residency Office opens insurance and patient related mail. To avoid personal mail being opened by mistake, please use your home address. ALL LICENSES SHOULD BE SENT TO THE RESIDENCY OFFICE RATHER THAN YOUR HOME ADDRESS. All magazines must be sent to your home address and not University Medical Center to avoid cluttering of mailboxes. The residency will pay for residents’ American Academy of Family Physician membership dues. All residents will thus receive a bi-monthly copy of the American Family Physician journal. This is REQUIRED reading and bi-monthly quizzes are a part of our required curriculum. An average quiz score of 80 percent is required for promotion from one postgraduate year to the next. Personal Mail Again, to avoid personal mail being opened by mistake, please use your home address. All magazines (except as noted above) must be sent to your home address and not University Medical Center to avoid cluttering of mailboxes. 2. Phone Calls for Residents: Friends or family members needing to reach a resident should first call the Residency Office Assistant (Stephanie Beers) or the Residency Program Coordinator (Alison Adams) at 205-348-1370. The staff of these offices will either page the resident (if it is an emergency) or email the resident a message. The DCH Regional Medical Center operators are not asked to page a resident unless it is an emergency and the resident cannot be reached through the number above. At night, the resident can be reached by calling the Resident’s Lounge at 205-750-5860 and asking that the resident be paged. Please do not give these numbers to physician recruiters. Make arrangements to take recruiting calls at home. 3. Chief Resident Selection: As well as being a representative and leader among his/her peers, the Chief Resident position has many junior faculty level administrative responsibilities, often occurring after-hours. The Chief Residents will typically be chosen in January to facilitate work on the residency master schedule. The 60 Approved 5/7/14 Chief Residents will be expected to attend quarterly Department meetings at DCH. The full transfer of responsibility will occur in April (after the match). The selection of the Chief Residents begins with resident nomination and ranking. The faculty then reviews the resident ranking and they provide a ranking. The Residency Director makes the final selection, taking the final rankings into account. No resident will be considered for Chief Resident unless they are in good academic standing, as determined by the residency faculty. The IT Chief will see that the resident computers and printers at the hospital are maintained, troubleshoot resident issues with remote desktop and NextGen, and work with DCH and UMC IT departments to continue to improve on our operating systems. Committees: Residents may be assigned to committees of the College and DCH. Assignments may be made by the Chief Residents or by election with the approval of the Dean. Residents will receive notification of their assignment to a committee by the Dean. USMLE Step 3: USMLE Step 3 should be taken and passed by January 1 of the PGY-2 year for those who are eligible. If not, the resident is subject to “Academic Probation” resulting in extension of the PGY-2 year or non-renewal of the house officer contract. Residents will not be promoted to PGY-3 without passing Step 3. Failure of Step 3 twice is automatic consideration for dismissal from the program. Coordination and scheduling of USMLE Step 3 is the responsibility of the resident, but leave for this exam must be approved before scheduling. DO NOT schedule your exam during call, night float or primary services. Time off a primary service will only be approved in extenuating circumstances and you will be responsible for finding your own call coverage (which must be submitted with your leave request). Due to the scheduling process for Step 3, we realize the 60 day notice may not be feasible. However, residents should submit their leave request to take Step 3 no fewer than 30 days before their intended test date. Licensure Medical First-year residents are issued a limited license that is paid for by the University. This license limits the residents to activity within the supervision of the Program only. After one year of training and passing USMLE Step 3, the resident may apply for a full license paid for by the University. Thereafter, the license must be renewed annually by the resident. Resident CME funds may be used for this purpose. NOTE: International medical graduates are not allowed to obtain a full license in the state of Alabama until they have completed residency. Controlled Substance Each resident is required to have an Alabama Controlled Substance Certificate. The University pays this fee. The resident is also required to have a Federal DEA Certificate in order to prescribe controlled drugs. The Residency Office makes arrangements for Federal DEA numbers when residents enter the program. The DEA certificates are good for three years. Approximately six months before completing the program, the DEA will send renewal information directly to PGY-3 61 Approved 5/7/14 residents who will then be responsible for the renewal fee. No resident will be allowed to work without an active and fully-unrestricted DEA permit, The University of Alabama, the College of Community Health Sciences and the University of Alabama Family Medicine Residency-Tuscaloosa annually reaffirms their commitment to equal opportunity, acknowledging publicly its obligation to operate in a constitutional and nondiscriminatory fashion, both as an Equal Opportunity Employer and as an Equal Opportunity Educational Institution. Applicable laws that are followed include, but are not limited to, Titles VI and VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, Executive Order 11246, Title IX of the Education Amendments of 1972, Sections 503 and 504 of the Rehabilitation Act of 1973, the Vietnam Era Veterans Adjustment Assistance Act, the Age Discrimination Act of 1975, the Americans with Disabilities Act of 1990, the ADA Amendments Act of 2008, and the Genetic Information Nondiscrimination Act of 2008 and does not discriminate on the basis of genetic information, race, color, religion, national origin, sex, sexual orientation, age, disability or veteran status in admission or access to, or treatment of employment in, its programs and services. 62 Approved 5/7/14 VI. SIGNATURES I hereby certify that I have received the mandatory 2014-15 Policy and Procedure Manual. I understand that I will be accountable for conducting duties in the workplace in accordance with the information contained in this manual. ________________________________________________ Printed Name/Signature __________ Date 63 Approved 5/7/14 64
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