Effective: JULY 1, 2007 Rev 3 9/23/13 Your warranty “how-to” guide. Table of Contents Leeson .......................................................................... Page 2 Repair example..............................................................3 Replacement example ...................................................4 Lincoln .....................................................................................5 Repair example..............................................................6 Replacement example ...................................................7 GE Commercial Motors by Regal Beloit..................................8 Report example .............................................................9 Date codes...................................................................10 Drives and Controls ...............................................................11 Miscellaneous........................................................................12 Pumps ...................................................................................13 Report example ...........................................................14 Terms and Conditions ......................................................15-16 VANCOUVER • EDMONTON • WINNIPEG • MONTREAL • MONCTON • HEAD OFFICE - MISSISSAUGA • 905-670-4770 • FAX 905-670-4378 WARRANTY PERIODS Epact motors (single speed) Cat. no. GXXXXXX 24 months in service, 30 months from date of manufacture Wattsaver motors & Speedmaster motors (single speed) Cat. no. 17XXXXXX 36 months in service 42 months from date of manufacture PDQ custom motors Cat. no. CXXXXXX 12 months in service 18 months from date of manufacture All other LEESON motors including; steel frame and metric 12 months in service 18 months from date of manufacture GENERAL PROCEDURES ! To submit a claim for warranty, please ensure the date code is within the warranty time period outlined above. ! If motor exhibits a warrantable defect and is not repairable, complete the claim form, (LEESON Canada Service Centre Inspection Report sample on following page). ! Add the nameplate to the inspection report and mail to Hanover for approval and processing. ! If the customer needs a replacement motor, it is up to the service centre to replace the motor and the credit will be processed to the Service Centre’s Account. ! The service centre that inspected the motor is entitled to an inspection fee. Please refer to the motor hp and frame size on the back of the form for the allowable amount. ! If the motor exhibits warrantable defects and is in need of repairs, the Service Centre may repair the motor as long as the cost of the repair is no higher than the Minor Repair Allowance on the back of the form. (This is a labour amount only; you may add the cost of the parts as well.) If you expect the cost of repair will exceed the amount on the back of the form you are required to contact our warranty department in Hanover for authorization. ! If you are unsure or have any questions please feel free to contact our Hanover location at 1-800-463-1797. N.B. The above are general procedures only and do not constitute a warranty statement. All warranties are subject to the Terms and Conditions located on page 15. 2 d motor e r i a p e r f Sample oNo 025570 LEESON CANADA SERVICE CENTRE INSPECTION REPORT PLEASE KEEP A COPY DATE: SERVICE CENTRE ABC Motor Shop 435 4th St. S.E. END USER: NAME: Motor Repair Shop ADDRESS: 23 Sanderson Drive CITY & PROVINCE: Barrie, ON PHONE NUMBER: (555) 555-1212 CONTACT NAME: J. Brown CATALOGUE NO. G15014000 COMPLAINT: noisy motor May 15, 2008 ADDRESS: Barrie, ON J. Smith CONTACT: MOTOR INFORMATION DATE PUT IN SERVICE* MODEL NO. NAMEPLATE DATE CODE* Apr 25, 2008 B07B Apr 25, 2008 DATE OF FAILURE* * All 3 dates must be provided for claim to be processed MFGR. OF DRIVEN MACHINE TYPE OF DRIVEN MACHINE REMARKS AND/OR REPAIRS MADE/OR ATTACH NAMEPLATE IF REPLACED SIGNATURE: (Nameplate must be attached if motor is replaced) - CIRCLE ONE CONDITION RESPONSIBLE FOR FAILURE Bearings worn loose - CHECK OTHER CONDITIONS FOUND STATOR 11 12 13 14 15 S 16 17 nected 18 W A/C Unit TERMINAL BOARD 51 Contacts Burned 52 Terminals Loose 53 Terminals Burned Shorted Open Grounded Completely Burned THERMAL PROTECTOR Phase Winding, Burned or 61 Cycling or Premature Trip ingle Phased 3 ph, Winding62 Non-Resetting Main Winding Burned Leads Broken or DisconBEARINGS 75 Bearings Worn or Loose in Leads Marked or Connected H ousing rong 76 Bearing Tight 77 Bearing Rough - Explain CAPACITOR 78 Rotor Rubs Stator 21 Shorted 22 Open HOUSING OR BRACKETS 81 Cracked or Broken ROTOR & SHAFT ASSEMBLY 82 Bent or Distorted 30 Shorted 83 Damaged - Explain 31 Open 84 Faulty Manufacture - Explain 34 Shaft - Explain MISCELLANEOUS 35 Fan Broken or Loose 40 Brush Noise 36 Centrifugal Mechanism 80 Gear Box Problem 39 Out of Balance 88 Loose or Cracked Magnets 91 Magnetic Noise SWITCH 92 Mechanical Noise 41 Out of Adjustment 93 Excessive End-Play 42 Damaged 94 Base or Mounting Parts 43 Contacts Burned Wrong Speed or Rotation 44 Contacts Loose or Missing 95 97 Nameplate Incorrect 45 Lead Burned or Broken 96 Other - Explain 46 Relay - Explain SERVICE CENTER JOB NO. OR INVOICE NO. QUANTITY PARTS USED PART NUMBER AMOUNT 1 6308-2RS1/C3 15.00 1 6306-2RS1/C3 12.00 LABOUR * see back of form $63.00 INSPECTION / HANDLING (Replacement Only) GST / QST TOTAL BILLING GST/QST # FOR LEESON USE ONLY Warranty Processing # Motor: Service Centre Account # Credit Inspection Fee: Authorization: Date: (Please Print) 3 otor m d e c a l p f re Sample oNo 025570 LEESON CANADA SERVICE CENTRE INSPECTION REPORT PLEASE KEEP A COPY DATE: SERVICE CENTRE NAME: ADDRESS: 23 Sanderson Drive CITY & PROVINCE: Barrie, ON PHONE NUMBER: CONTACT NAME: CATALOGUE NO. COMPLAINT: ABC Motor Shop 435 4th St. S.E. END USER: Motor Repair Shop May 15, 2008 ADDRESS: Barrie, ON J. Smith CONTACT: (555) 555-1212 J. Brown MOTOR INFORMATION DATE PUT IN SERVICE* 120013 MODEL NO. motor won't run NAMEPLATE DATE CODE* Apr 25, 2008 B07B Apr 25, 2008 DATE OF FAILURE* * All 3 dates must be provided for claim to be processed MFGR. OF DRIVEN MACHINE TYPE OF DRIVEN MACHINE REMARKS AND/OR REPAIRS MADE/OR ATTACH NAMEPLATE IF REPLACED SIGNATURE: (Nameplate must be attached if motor is replaced) m - CIRCLE ONE CONDITION RESPONSIBLE FOR FAILURE Winding shorted phase to phase - CHECK OTHER CONDITIONS FOUND U STATOR 11 12 13 14 15 A/C Unit TERMINAL BOARD 51 Contacts Burned 52 Terminals Loose 53 Terminals Burned Shorted Open Grounded Completely Burned THERMAL PROTECTOR Phase Winding, Burned or 61 Cycling or Premature Trip Single Phased 3 ph, Winding62 Non-Resetting 16 Main Winding Burned 17 Leads Broken or DisconBEARINGS 75 Bearings Worn or Loose in nected 18 Leads Marked or Connected Housing Wrong 76 Bearing Tight 77 Bearing Rough - Explain CAPACITOR 78 Rotor Rubs Stator 21 Shorted 22 Open HOUSING OR BRACKETS 81 Cracked or Broken ROTOR & SHAFT ASSEMBLY 82 Bent or Distorted 30 Shorted 83 Damaged - Explain 31 Open 84 Faulty Manufacture - Explain 34 Shaft - Explain 35 Fan Broken or Loose MISCELLANEOUS 36 Centrifugal Mechanism 40 Brush Noise 39 Out of Balance 80 Gear Box Problem 88 Loose or Cracked Magnets SWITCH 91 Magnetic Noise 41 Out of Adjustment 92 Mechanical Noise 42 Damaged 93 Excessive End-Play 43 Contacts Burned 94 Base or Mounting Parts 44 Contacts Loose or Missing 95 Wrong Speed or Rotation 45 Lead Burned or Broken 97 Nameplate Incorrect 46 Relay - Explain 96 Other - Explain SERVICE CENTER JOB NO. OR INVOICE NO. QUANTITY 1 PARTS USED PART NUMBER AMOUNT 120013 LABOUR INSPECTION / HANDLING (Replacement Only) * see back of form $33.00 GST / QST TOTAL BILLING GST/QST # FOR LEESON USE ONLY Warranty Processing # Motor: Service Centre Account # Credit Inspection Fee: Authorization: Date: (Please Print) 4 WARRANTY PERIODS To determine the warranty period for Lincoln Motors the service centre must refer to the Lincoln catalogue. On each category of motor you will find the warranty period listed under the feature column. For example: TEFC (3ph) Signature Series motors 48-56 Frames 12 months from date of Installation 18 months from date of manufacture 143T-256T 24 months from date of installation 30 months from date of manufacture 182T-449T 24 months from date of installation 30 months from date of manufacture Ultimate E motors GENERAL PROCEDURES ! To submit a claim for warranty, please ensure the date code is within the warranty time period outlined above. ! If motor is an OEM product the service centre may inspect the motor for failure however, the service centre will have to send the nameplate and a copy of the inspection report back to the OEM if replacement is needed. If the OEM product needs to be repaired they must call into the warranty department for repair authorization. ! If motor exhibits a warrantable defect and is not repairable, complete the claim form, (LEESON Canada Service Centre Inspection Report /or Lincoln Warranty Report Form #MTR-19 (4/2000) - sample on following page - with all data completed.) ! Add the nameplate to the inspection report and mail to Hanover for approval and processing. If the customer needs a replacement motor, it is up to the service centre to replace the motor and the credit will be processed to the Service Centre's Account. ! The service centre that inspected the motor is entitled to an Inspection Fee. Please refer to the motor hp and frame size on the back of the form for the allowable amount. ! If the motor exhibits warrantable defects and is in need of repairs, the Service Center may repair the motor as long as the cost of the repairs is no higher than the Minor Repair Allowance on the back of the form. (This is a labour amount only; you may add the cost of the parts as well.) If you expect the cost of repair will exceed the amount on the back of the form you are required to contact our warranty department in Hanover for authorization. ! If you are unsure or have any questions please feel free to contact our Hanover location at 1-800-463-1797. N.B. The above are general procedures only and do not constitute a warranty statement. All warranties are subject to the Terms and Conditions located on page 15. 5 aired p e r f o e l Samp o motor ncoln025570 LiN LEESON CANADA SERVICE CENTRE INSPECTION REPORT PLEASE KEEP A COPY DATE: SERVICE CENTRE Motor Repair Shop ADDRESS: 23 Sanderson Drive CITY & PROVINCE: Barrie, ON PHONE NUMBER: CONTACT NAME: CATALOGUE NO. COMPLAINT: ABC Motor Shop 435 4th St. S.E. END USER: NAME: ADDRESS: Barrie, ON J. Smith CONTACT: (555) 555-1212 J. Brown LM30972 bearings noisy MODEL NO. May 15, 2008 MOTOR INFORMATION SD4P50 DATE PUT IN SERVICE* NAMEPLATE DATE CODE* Apr 25, 2008 DN2007 Apr 25, 2008 DATE OF FAILURE* * All 3 dates must be provided for claim to be processed MFGR. OF DRIVEN MACHINE TYPE OF DRIVEN MACHINE REMARKS AND/OR REPAIRS MADE/OR ATTACH NAMEPLATE IF REPLACED SIGNATURE: (Nameplate must be attached if motor is replaced) - CIRCLE ONE CONDITION RESPONSIBLE FOR FAILURE - CHECK OTHER CONDITIONS FOUND STATOR 11 12 13 14 15 S 16 17 nected 18 W A/C Unit Bearings tight TERMINAL BOARD 51 Contacts Burned 52 Terminals Loose 53 Terminals Burned Shorted Open Grounded THERMAL PROTECTOR Completely Burned Cycling or Premature Trip Phase Winding, Burned or 61 Non-Resetting ingle Phased 3 ph, Winding62 Main Winding Burned BEARINGS Leads Broken or Discon75 Bearings Worn or Loose in ousing Leads Marked or Connected H 76 Bearing Tight rong 77 Bearing Rough - Explain 78 Rotor Rubs Stator CAPACITOR 21 Shorted HOUSING OR BRACKETS 22 Open 81 Cracked or Broken 82 Bent or Distorted ROTOR & SHAFT ASSEMBLY 83 Damaged - Explain 30 Shorted 84 Faulty Manufacture - Explain 31 Open 34 Shaft - Explain MISCELLANEOUS 35 Fan Broken or Loose 40 Brush Noise 36 Centrifugal Mechanism 80 Gear Box Problem 39 Out of Balance 88 Loose or Cracked Magnets 91 Magnetic Noise SWITCH 92 Mechanical Noise 41 Out of Adjustment 93 Excessive End-Play 42 Damaged 94 Base or Mounting Parts 43 Contacts Burned Wrong Speed or Rotation 44 Contacts Loose or Missing 95 97 Nameplate Incorrect 45 Lead Burned or Broken 96 Other - Explain 46 Relay - Explain SERVICE CENTER JOB NO. OR INVOICE NO. QUANTITY PARTS USED PART NUMBER AMOUNT 1 6308-2RS1/C3 15.00 1 6306-2RS1/C3 12.00 LABOUR * see back of form $128.00 INSPECTION / HANDLING (Replacement Only) GST / QST TOTAL BILLING GST/QST # FOR LEESON USE ONLY Warranty Processing # Motor: Service Centre Account # Credit Inspection Fee: Authorization: Date: (Please Print) 6 laced p e r f o e l mpo SaN 025570 otor Lincoln m LEESON CANADA SERVICE CENTRE INSPECTION REPORT PLEASE KEEP A COPY May 15, 2008 DATE: SERVICE CENTRE NAME: ADDRESS: 23 Sanderson Drive CITY & PROVINCE: Barrie, ON PHONE NUMBER: CONTACT NAME: CATALOGUE NO. COMPLAINT: ABC Mixing Company 435 4th St. S.E. END USER: Motor Repair Shop ADDRESS: Barrie, ON J. Smith CONTACT: (555) 555-1212 J. Brown MOTOR INFORMATION LM30972 MODEL NO. SD4P50 motor won't run DATE PUT IN SERVICE* NAMEPLATE DATE CODE* Apr 25, 2008 DN2007 Apr 25, 2008 DATE OF FAILURE* * All 3 dates must be provided for claim to be processed MFGR. OF DRIVEN MACHINE TYPE OF DRIVEN MACHINE REMARKS AND/OR REPAIRS MADE/OR ATTACH NAMEPLATE IF REPLACED SIGNATURE: (Nameplate must be attached if motor is replaced) - CIRCLE ONE CONDITION RESPONSIBLE FOR FAILURE - CHECK OTHER CONDITIONS FOUND STATOR 11 12 13 14 15 S 16 17 nected 18 W Mixing Machine Winding shorted phase to phase TERMINAL BOARD 51 Contacts Burned 52 Terminals Loose 53 Terminals Burned Shorted Open Grounded THERMAL PROTECTOR Completely Burned Cycling or Premature Trip Phase Winding, Burned or 61 Non-Resetting ingle Phased 3 ph, Winding62 DN = Date Code Main Winding Burned BEARINGS Leads Broken or Discon75 Bearings Worn or Loose in ousing Leads Marked or Connected H 76 Bearing Tight rong 77 Bearing Rough - Explain 78 Rotor Rubs Stator CAPACITOR 21 Shorted HOUSING OR BRACKETS 22 Open 81 Cracked or Broken 82 Bent or Distorted ROTOR & SHAFT ASSEMBLY 83 Damaged - Explain 30 Shorted 84 Faulty Manufacture - Explain 31 Open 34 Shaft - Explain MISCELLANEOUS 35 Fan Broken or Loose 40 Brush Noise 36 Centrifugal Mechanism 80 Gear Box Problem 39 Out of Balance 88 Loose or Cracked Magnets 91 Magnetic Noise SWITCH 92 Mechanical Noise 41 Out of Adjustment 93 Excessive End-Play 42 Damaged 94 Base or Mounting Parts 43 Contacts Burned Wrong Speed or Rotation 44 Contacts Loose or Missing 95 97 Nameplate Incorrect 45 Lead Burned or Broken 96 Other - Explain 46 Relay - Explain SERVICE CENTER JOB NO. OR INVOICE NO. QUANTITY 1 DN PARTS USED PART NUMBER AMOUNT LM30972 LABOUR INSPECTION / HANDLING (Replacement Only) * see back of form $89.00 GST / QST TOTAL BILLING GST/QST # FOR LEESON USE ONLY Warranty Processing # Motor: Service Centre Account # Credit Inspection Fee: Authorization: Date: (Please Print) 7 WARRANTY PERIODS General Purpose Motors 12 months in service 18 months from date of manufacture Pump Motors 12 months in service 18 months from date of manufacture (unless otherwise specified)* Swim Pool Motors (pages 56, 57 and 58 1050C) 12 months in service 24 months from date of manufacture GENERAL PROCEDURES ! To submit a claim for warranty, please ensure the date code is within the warranty time period outlined above. GE date codes are the first two letters at the beginning of their serial number or one letter followed by a two digit year code. You must then cross-reference the two letters with the GE Motors Date Code Chart (see page 10) eg. Serial# C07160020 date code is C07=March 2007 eg. Serial# VXJ160020 date code is VX=Aug. 2005 ! If motor exhibits a warrantable defect, complete the claim form, (GE Commercial Motors In-Warranty Service Report Form #060119 sample on following page). ! Add the nameplate to the inspection report and mail to Hanover (with original bill of sale) for approval and processing. If the customer needs a replacement motor, it is up to the service centre to replace the motor and the credit will be processed to the Service Centre's Account. ! The service centre that inspected the motor is entitled to an Inspection Fee. The inspection fee for all GE motors is $12.00 except for pump motors. The inspection fee for pump motors is $25.00. ! Only the GE Pump motors are to be repaired. Pump motors pgs. 36-44 GERB Standard Products Catalogue effective March 1, 2007. (except oil burner and OEM replacement product). NO OTHER GE MOTORS ARE TO BE REPAIRED. If the pump motor exhibits warrantable defects, the Service Center may repair the motor as long as the cost of the repairs is not higher than the Minor Repair Allowance on the back of the Leeson Service Center Inspection Report (This is a labour amount only; you may add the cost of the parts as well.) If you are unsure or believe the cost of repair will exceed the amount on the back of the form, you are required to contact our warranty department in Hanover for authorization. ! If you are unsure or have any questions please feel free to contact our Hanover location at 1-800-463-1797. N.B. The above are general procedures only and do not constitute a warranty statement. All warranties are subject to the Terms and Conditions located on page 15. 8 INVOICE NUMBER by RB M C E G f o Sample lure motor fai AUTHORIZED IN-WARRANTY SERVICE REPORT Customer's Name LIMIT EACH REPORT TO ONE MODEL NUMBER ABC Mixing Company Inoperative motor model number User Street Address P246 435 4th Ave. S.E. Horsepower (HP) Speed (rpm) Barrie, ON 3/4 825 Date rec'd from customer Date returned to customer April 3/2008 435 4th Ave. S.E. Date Installed Date Failed Mar 31/08 April 2/08 Dealer X City, State, Zip OEM Manufacturer and type of driven equipment HVAC Date Letters Price $ Failure / Repair Performed A08J No power to decipher date code - see next page Replacement Motor Used Replacement Model Number Qty. Reimbursement Requested Total $ Unit Net Price Total reimbursement due for repair Parts Used in Repairs Part Cat. No. Description Qty. Total authorized reimbursement due for replacement motor Price Total Total authorized reimbursement due for parts used Other authorized reimbursements due (explain below) Inspection fee $ 12.00 Total reimbursements requested herewith Total cost of parts used Write cause of failure below. Please be as detailed/specific as possible. PAYMENT AUTHORIZATION (Internal use only) Account: Date: Amount: Approved (signed) Approved (printed) Remit to Information Send this form along with invoice to: GE Commercial Motors by REGAL-BELOIT Att: Trini Follis 638-14th Street Hanover, Ontario N4N 2A1 GE is a trademark of General Electric Company and is used under license to REGAL-BELOIT CORPORATION. Form #060119/LEESON Canada Name: Motor Repair Shop Street: Sanderson Street Barrie, ON City, State, ZIP: Phone: (555) 555-1212 Fax: Email: Signature: Date: 5/15/2008 9 GE Commercial Motors by Regal Beloit Nameplate standard effective January 1, 2007 Manufacturing date and plant site identification consists of a four digit code imprinted or stamped on the nameplate. This code also appears on some pallet and/or single box pack labeling. 1.) The first character represents the month of manufacture as per the below. ABCDEF- January February March April May June GHIJKL- July August September October November December 2.) The second and third digits are the last two numbers of the year of manufacture. Example 06 for 2006 and 07 for 2007. 3.) The fourth digit represents the manufacturing plant site as a letter code as follows: ABF CH FA FK FN FP - Warsaw Coil Black River Falls CMT Faridibad (India) RB Holmes Industries Rechi Tatung JJuarez (Casa) VReynosa (Mexico) WP- West Plains XSpringfield XP - Sinya Z -Non Warranty 4.) Example A07J Month January Year 2007 Plant Juarez(Casa) This example notes a motor manufactured at the Juarez (Casa) motor plant in January, 2007 GE CAC/HVAC Nameplate standard prior to January 1, 2007 Year JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 NP NR NS NT NV NW NX NY NA NB NC ND NE NF NG NH NJ NK NL NM NN NP NR NS NT NV NW NX NY OP OR OS OT OV OW OX OY OA OB OC 0D OE OF OG OH OJ OK OL OM ON OP OR OS OT OV OW OX OY PP PR PS PT PV PW PX PY PA PB PC PD PE PF PG PH PJ PK PL PM PN PP PR PS PT PV PW PX PY RP RR RS RT RV RW RX RY RA RB RC RD RE RF RG RH RJ RK RL RM RN RP RR RS RT RV RW RX RY SP SR SS ST SV SW SX SY SA SB SC SD SE SF SG SH SJ SK SL SM SN SP SR SS ST SV SW SX SY TP TR TS TT TV TW TX TY TA TB TC TD TE TF TG TH TJ TK TL TM TN TP TR TS TT TV TW TX TV UP UR US UT UV UW UX UY UA UB UC UD UE UF UG UH UJ UK UL UM UN UP UR US UT UV UW UX UY VP VR VS VT WT VW VX VY VA VB VC VD VE VF VG VH VJ VK VL VM VN VP VR VS VT VV VW VX VY WP WR WS WT WV WW WX WY WA WB WC WD WE WF WG WH WJ WK WL WM WN WP WR WS WT WV WW WX WY XP XR XS XT XV XW XX XV XA XB XC XD XE XF XG XH XJ XK XL XM XN XP XR XS XT XV XW XX XY YP YR YS YT YV YW YX YY YA YB YC YD YE YF YG YH YJ YK YL YM YN YP YR YS YT YV YW YX YY XP ZR ZS ZT ZV ZW ZX ZY ZA ZB ZC ZD ZE ZF ZG ZH ZJ ZK ZL ZM ZN ZP ZR ZS ZT ZV ZW ZX ZY Plant Code = last one or two letters e.g. NXFK, NVJ, SRV 10 WARRANTY PERIODS ABB 1 year* No repair allowance AC Tech 1 year* Return to local branch No Repair Allowance $50.00 inspection fee billed to customer if non-warranty Dart 1 year* No repair allowance Return to local branch EIC 1 year* No repair allowance Return to local branch Ferraz 1 year* No repair allowance Return to local branch Minarik 1 year* No repair allowance Return to local branch Sprecher& Schuh 1 year* No repair allowance Return to local branch SPEEDMASTER AC 1 year* No repair allowance Return to local branch $50.00 inspection fee billed to customer if non-warranty SPEEDMASTER DC 1 year* No repair allowance Return to local branch TCI 1 year* No repair allowance Return to local branch Return to local branch *from date of delivery These Controls & Drives are NOT to be repaired by any Service Centre. Only our Mississauga and Montreal Locations are certified to inspect or repair these controls. If you have a warranty or repair problem with a control unit please contact our Mississauga location at 1-800-563-0949. N.B. The above are general procedures only and do not constitute a warranty statement. All warranties are subject to the Terms and Conditions located on page 15. 11 WARRANTY PERIODS Cordmeisters® 1 year* No repair allowance Return to local branch Encoders 3 years** No repair allowance Return to local branch IronMan Gear Reducers 1 year* No repair allowance Return to local branch Lumberg 1 year* No repair allowance Return to local branch Pulleys 1 year* No repair allowance Return to local branch Motor Bases 1 year* No repair allowance Return to local branch Capacitors 1 year* No repair allowance Return to local branch Stearns 1 year**No repair allowance Return to local branch $100.00 (us) fee billed for warranty inspection if non-warranty, this charge will be waived if unit repaired or replaced by manufacturer. * from date of delivery ** from date of manufacture These products are NOT to be repaired by any Service Centre. Please return to your nearest branch. If you have a warranty or repair problem with any of these products please contact your local branch or our Mississauga location at 1-800-563-0949. N.B. The above are general procedures only and do not constitute a warranty statement. All warranties are subject to the Terms and Conditions located on page 15. 12 WARRANTY PERIODS Wicor Berkeley Toran Simer Geyser (2300-2310 models) 1 year in service 1 year in service 1 year in service 1 year in service 2 years in service No Repair Allowance No Repair Allowance No Repair Allowance No Repair Allowance No Repair Allowance GENERAL PROCEDURES ! To submit a claim for warranty, please ensure the date code is within the warranty time period outlined above ! As there are no repairs to these motors the Warranty Service Center will remove from the defective unit: - the cord tag (on Simer pumps) or the nameplate. ! If pump exhibits a warrantable defect, complete the claim form, LEESON Canada Service Centre Inspection Report (sample on following page) with all data completed. A proof of purchase must accompany the claim to determine proof of purchase from LEESON Canada. Affix the nameplate to the inspection report and mail to Hanover for approval and processing. ! If the customer needs a replacement, it is up to the service centre to replace the pump and the credit will be processed to the Service Centre's LEESON Account. ! The service centre that inspected the pump is entitled to an inspection fee of $18.00. ! If you are unsure or have any questions please feel free to contact our Hanover location at 1-800-463-1797. N.B. The above are general procedures only and do not constitute a warranty statement. All warranties are subject to the Terms and Conditions located on page 15. 13 failure o p m u N 025570 p f o Sample LEESON CANADA SERVICE CENTRE INSPECTION REPORT PLEASE KEEP A COPY DATE: SERVICE CENTRE NAME: ADDRESS: 23 Sanderson Drive CITY & PROVINCE: Barrie, ON PHONE NUMBER: CONTACT NAME: CATALOGUE NO. COMPLAINT: ABC Motor Company 435 4th St. S.E. END USER: Motor Repair Shop May 25, 2008 ADDRESS: Barrie, ON J. Smith CONTACT: (555) 555-1212 J. Brown MOTOR INFORMATION DATE PUT IN SERVICE* C2305 MODEL NO. motor won't run NAMEPLATE DATE CODE* Apr 25, 2008 G07 Apr 25, 2008 DATE OF FAILURE* * All 3 dates must be provided for claim to be processed MFGR. OF DRIVEN MACHINE TYPE OF DRIVEN MACHINE REMARKS AND/OR REPAIRS MADE/OR ATTACH NAMEPLATE IF REPLACED SIGNATURE: (Nameplate must be attached if motor is replaced) - CIRCLE ONE CONDITION RESPONSIBLE FOR FAILURE Broken wire caused open circuit - CHECK OTHER CONDITIONS FOUND STATOR 11 12 13 14 15 S 16 17 nected 18 W TERMINAL BOARD 51 Contacts Burned 52 Terminals Loose 53 Terminals Burned Shorted Open Grounded THERMAL PROTECTOR Completely Burned Cycling or Premature Trip Phase Winding, Burned or 61 Non-Resetting ingle Phased 3 ph, Winding62 Main Winding Burned BEARINGS Leads Broken or Discon75 Bearings Worn or Loose in ousing Leads Marked or Connected H 76 Bearing Tight rong 77 Bearing Rough - Explain 78 Rotor Rubs Stator CAPACITOR 21 Shorted HOUSING OR BRACKETS 22 Open 81 Cracked or Broken 82 Bent or Distorted ROTOR & SHAFT ASSEMBLY 83 Damaged - Explain 30 Shorted 84 Faulty Manufacture - Explain 31 Open 34 Shaft - Explain MISCELLANEOUS 35 Fan Broken or Loose 40 Brush Noise 36 Centrifugal Mechanism 80 Gear Box Problem 39 Out of Balance 88 Loose or Cracked Magnets 91 Magnetic Noise SWITCH 92 Mechanical Noise 41 Out of Adjustment 93 Excessive End-Play 42 Damaged 94 Base or Mounting Parts 43 Contacts Burned Wrong Speed or Rotation 44 Contacts Loose or Missing 95 97 Nameplate Incorrect 45 Lead Burned or Broken 96 Other - Explain 46 Relay - Explain SERVICE CENTER JOB NO. OR INVOICE NO. QUANTITY 1 PARTS USED PART NUMBER AMOUNT C2305 LABOUR $18.00 INSPECTION / HANDLING (Replacement Only) GST / QST TOTAL BILLING GST/QST # FOR LEESON USE ONLY Warranty Processing # Motor: Service Centre Account # Credit Inspection Fee: Authorization: Date: (Please Print) 14 TERMS AND CONDITIONS TERMS AND CONDITIONS OF SALES QUOTATIONS ARE MADE AND ORDERS ARE ACCEPTED BY SELLER ONLY TO THESE TERMS AND CONDITIONS: 1. AGREEMENT AND MODIFICATION OF SALES TERMS. The agreement between LEESON Canada, an Alberta Limited Partnership (• SellerŽ) and Buyer ("Sales Contract") is with respect to the sale of goods described on the other side hereof (the "goods"). Any Terms and Conditions contained in any purchase order or other form of communication from Seller’s customers, which are additional to or different from these Terms and Conditions, shall be deemed rejected by Seller unless expressly accepted in writing by Seller. 2. ACCEPTANCE OF ORDERS. Acceptance by Seller of Buyer• s purchase order(s) is expressly conditioned upon Buyer• s assent to these Terms and Conditions. Buyer will be deemed to have assented to such Terms and Conditions unless Seller receives written notice of any objections within 10 days after Buyer’s receipt of this form or in all events prior to any delivery or other performance by Seller of Buyer’s order if less than 10 days. 3. QUOTATIONS. Quotations by Seller shall be deemed to be offers by Seller to sell the goods described therein subject to these Terms and Conditions, and acceptance of such offers is expressly limited to acceptance by Buyer of all of these Terms and Conditions within 30 days from the date of the quotation or as specified. Purchase orders submitted by Buyer for the goods quoted by Seller shall be subject to and will be deemed to constitute acceptance of these Terms and Conditions. All purchase orders will be subject to approval by Seller. 4. TERMINATION OR MODIFICATION. The Sales Contract may be modified or terminated only upon Seller• s express written consent, which consent will at all times be conditioned on Buyer• s agreement to pay Seller• s modification or termination charge including, but not limited to expenses and costs plus a reasonable profit, except that any goods completed on or before Seller• s acceptance of termination shall be accepted and paid in full by Buyer. 5. PRICES AND TERMS. Fulfillment of Buyer• s order is contingent upon the availability of materials. The price of the goods sold pursuant to the Sales Contract shall be based upon Seller’s prices in effect at the time of shipment and any acceptance of the order will be on the basis of the freight rates in effect at the time of shipment. In the event of an increase or decrease in the applicable freight charges before the material is shipped, such changes in freight charges will be for the account of Buyer. Price advances, discounts, extras and terms and conditions are subject to changes without notice. Unless otherwise provided on the front side hereof, price is F.O.B. Seller• s point of shipment, and terms of payment shall be net 30 days from date of invoice. Seller may assess finance and service charges of 1-1/2 percent per month (or the highest rate allowed by state law) on invoices not paid within stated payment terms. Open account credit status is offered at the discretion of the Seller. Seller may discontinue open account status or change credit limit as warranted, in its opinion, by the financial condition and/or credit history of the Buyer. Seller may require full or partial payment or payment guarantees in advance of shipment whenever, in its opinion, the financial condition and/or credit history of Buyer so warrants. In addition, Seller may, at any time, suspend performance of any order or require payment in cash, security or other adequate assurance satisfactory to Seller when, in Seller• s opinion, the financial condition and/or credit history of Buyer warrants such action. 6. TAXES. Prices do not include sales, use or other similar federal, state or local taxes. Buyer shall either have a tax-exemption certificate on file with the Seller or pay to Seller, in addition to the price of the goods, any and all applicable taxes, which may be invoiced separately at a later date. 7. DESIGN; EXTRA WORK; BUYER'S MATERIAL. (a) If any order accepted by Seller contemplates the preparation of special designs by Seller, Buyer issuing such order will have a responsible representative specifically approve all designs prepared by Seller. (b) If Buyer requests extra work not included in the quotation or original order, Buyer will pay for the extra work at reasonable rates as determined by Seller. (c) In the event spoilage/damage occurs on orders where Buyer furnishes any material, Seller shall not be liable for replacement of or damage to such material. 8. RISK OF LOSS, TITLE, SECURITY INTEREST. Delivery shall occur, and risk of loss shall pass to Buyer, upon delivery of the material to a carrier at the F.O.B. point of shipment. Transportation shall be at Buyer’s sole risk and expense, and any claims for losses or damage in transit shall be against the carrier only. However, Seller retains title to all products until paid for in full in cash and Buyer agrees to perform all acts necessary to provide a fully perfected security interest in the goods in favor of Seller. Seller may, at its option, repossess the same, upon Buyer’s default in payment hereunder, and charge Buyer with any deficiency. 9. DELIVERIES AND QUANTITIES. (a) Delivery dates are not guaranteed but are estimated on the basis of immediate receipt by Seller of all information to be furnished by Buyer and the absence of delay, direct or indirect, resulting from or contributed to by circumstances beyond Seller’s reasonable control. If the goods are non-catalogue goods, Seller may ship overages or underages to the extent of 10 percent of quantity ordered, and Buyer shall pay for such quantity based upon the unit price of the goods. Seller shall not be required to maintain closer control of quantity, unless specifically agreed to by Seller in writing. Quantities of all items may be determined by weight. Any claims for shortage must be within 10 days from the date of receipt of the goods by Buyer, and in every case the weights found in any particular shipment, including tare, must be given and Seller advised as to the method used by Buyer in computing the count of parts. (b) In the event that Buyer is unable to accept delivery of the goods at time of shipment, Seller shall invoice Buyer for the full purchase price as if shipment had been made and: (i) if Seller is able to store such goods in its own facilities, Buyer will pay Seller the reasonable handling and storage charges for the period of such storage, and (ii) if Seller is unable to store such goods at its own facility, Seller reserves the right to arrange handling and storage in a suitable bonded warehouse for the Buyer at Buyer’s expense. In cases where handling and storage become necessary, it shall be Buyer’s responsibility to notify Seller when shipment is to be made. Seller will make necessary arrangements for shipment at Buyer• s expense. 10. RETURNED GOODS. Goods may not be returned. However, if Seller consents in writing or upon verbal authorization to the return of goods for any reason, Buyer, who also shall assume all risk of loss of such returned goods until actual receipt by Seller, must prepay transportation charges. 11. INSPECTION, ACCEPTANCE. Buyer shall inspect the goods immediately upon the receipt thereof. All claims by Buyer (including claims for shortages), except only those provided for under the WARRANTYAND LIMITATIONS OF LIABILITYand PATENTS clauses below, must be asserted in writing by Buyer within a 10 day period or they are waived. If this contract involves partial performances, all such claims must be asserted within a 10-day period for each partial performance. Rejection may be only for defects substantially impairing the value of products or work. Buyer• s remedy for lesser defects shall be those provided for under the Warranty and Liability clauses. THERE SHALL BE NO REVOCATION OF ACCEPTANCE. If Buyer wrong-fully rejects, revokes or delays acceptance of items or work tendered under this contract, or fails to make a payment due on or before delivery, or repudiates this contract, Seller shall, at its option, have a right to recover as damages, either the price as stated herein (upon recovery of the price, the items involved shall become the property of the Buyer) or the profit (including reasonable overhead) which the Seller would make from performance together with incidental damages and reasonable cost. 12. WARRANTIES AND LIMITATIONS OF LIABILITY. (a) Seller warrants to the Buyer that its motors, gearmotors, DC controllers, and AC drives are free from defects in workmanship and materials when operated under normal conditions and in accordance with nameplate characteristic limits. This warranty shall be in effect for a period of 12 months from date of installation, but in no event be in effect for more than 18 months from date of manufacture, with the following exceptions: i) EPACT motors ("G" prefix), which are warranted for a period of 24 months from date of installation but for not more than 30 months from date of manufacture, ii) Wattsaver Premium Efficiency three phase motors and Speedmaster Inverter-Duty motors are warranted for a period of 36 months from the date of installation but for not more than 42 months from the date of manufacture, & iii) Motor brakes provided as coupler brakes, brake kits, or as part of brakemotors are covered by the manufacturers (Stearns or Dings) warranties. (b) Seller• s sole obligation under the foregoing warranties is limited to either, at Seller• s option, replacing or repairing defective goods (or defective parts thereof) within the warranty period. Seller shall not be liable under any circumstances, for consequential or incidental damages, including, but not limited to personal injury or labor costs. This warranty does not cover the cost of removal, installation, or re-testing of the new or repaired goods or parts, or any other direct or incidental expenses incurred in shipping the product to or from Seller. Replacement goods or parts are warranted for the remainder of the warranty period applicable to the goods originally supplied by Seller. All claims for allegedly defective goods must be made within 10 days after Buyer learns of such alleged defects. All claims not made in writing and received by Seller within such 10 day period shall be deemed waived. With prior approval from Seller, Buyer shall return a sample of the alleged defective part, freight prepaid, for Seller’s inspection, and no other goods shall be returned to Seller’s District Office/Warehouse, nearest factory, or Authorized Service Center without Seller• s written consent. This warranty shall not extend to goods subjected to misuse, abuse, neglect, accident or improper installation or maintenance, incorrect lubrication, incorrect electrical connection, improper power supply, or goods which have been altered or repaired by anyone other than Seller or its authorized representative; 15 TERMS AND CONDITIONS (c) Under no circumstances will Seller be responsible for any expense in connection with any repairs made by anyone other than Seller or an Authorized Service Center, unless such repairs have been specifically authorized in writing by the Seller Service and Warranty Department. (d) In the case of motors, drives, gears and reducers manufactured or marketed by Seller, Seller warrants only that such products, when shipped, shall be capable of delivering the service rating as indicated in Seller• s written documents, including quotations and catalogues or as noted on such products, providing such equipment is properly installed, connected, and maintained, correctly lubricated, operating under normal conditions with competent supervision, and within the load limits and voltage range for which it was sold, and provided further that the equipment is free from critical speed, torsional or other type vibration, no matter how induced; (e) If any prototype or sample was provided to the Buyer, it was used merely to illustrate the general type and quality of goods and not to warrant that goods shipped would be of that type or quality; (f) UNLESS AUTHORIZED IN WRITING BY A CORPORATE OFFICER OR VICE PRESIDENT, NO AGENT, EMPLOYEE OR REPRESENTATIVE OF SELLER HAS ANY AUTHORITY TO BIND SELLER TO ANY AFFIRMATION, REPRESENTATION OR WARRANTY CONCERNING THE GOODS SOLD UNDER THE SALES CONTRACTAND ANY SUCH AFFIRMATION, REPRESENTATION OR WARRANTY HAS NOT FORMED A PART OF THE BASIS OF THE BARGAIN AND SHALL BE UNENFORCEABLE; (g) THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR ANY OTHER TYPE, WHETHER EXPRESS OR IMPLIED; (h) Products not manufactured and work not performed by Seller are warranted only to the extent and in the manner that the same are warranted to Seller by Seller’s vendors, and then only to the extent that Seller is reasonably able to enforce such warranty. In enforcing such warranty, it is understood Seller shall have no obligation to initiate litigation unless Buyer undertakes to pay all costs and expenses therefor, including but not limited to Attorney• s fees, and indemnifies Seller against any liability to Seller’s vendors arising out of such litigation; (i) THE FOREGOING IS SELLER• S ONLY OBLIGATION AND BUYER• S EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. BUYER• S FAILURE TO SUBMITA CLAIM AS PROVIDED ABOVE SHALL SPECIFICALLY WAIVE ALL CLAIMS FOR DAMAGES OR OTHER RELIEF INCLUDING BUT NOT LIMITED TO CLAIMS BASED ON LATENT DEFECTS. EVEN IF THE REPAIR OR REPLACEMENT REMEDY SHALL BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE UNDER SECTION 2-719 OF THE UNIFORM COMMERCIAL CODE, SELLER SHALL HAVE NO LIABILITY TO BUYER FOR CONSEQUENTIAL DAMAGES, SUCH AS LOST PROFITS, LOST REVENUE, DAMAGE TO OTHER EQUIPMENT OR LIABILITYOR INJURY TO ATHIRD PARTY.IN NO EVENT SHALL BUYER BE ENTITLED TO INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, NOR SHALL LEESON ELECTRIC• S LIABILITY EXCEED THE PURCHASE PRICE OF THE GOODS. ANYACTION ARISING HEREUNDER OR RELATED HERETO MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION OCCURS OR IT SHALL BE BARRED, NOTWITHSTANDING ANY STATUTORY PERIOD OF LIMITATIONS TO THE CONTRARY; and (j) In the event of the resale of any of the goods, in whatever form, Buyer will include the following language in a conspicuous place and in a conspicuous manner in a written agreement covering such resale: "THE MANUFACTURER MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE GOODS SOLD HEREUNDER. BUYER ACKNOWLEDGES THAT IT ALONE HAS DETERMINED THAT THE GOODS PURCHASED HEREUNDER WILL SUITABLY MEETTHE REQUIREMENTS OF THEIR INTENDED USE. IN NO EVENT WILL MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR OTHER DAMAGES." 13. REMEDIES AND LIMITATIONS OF LIABILITY. In the event Buyer claims Seller has breached any of its obligations under the Sales Contract, whether of warranty or otherwise, Seller may request the return of goods and tender to Buyer, at Seller’s option, a replacement shipment of goods. If Seller so requests the return of the goods, the goods will be redelivered to Seller in accordance with Seller• s instructions and at Buyer• s expense. Except as herein provided, Seller shall have no further obligation under the Sales Contract. The remedies contained in this paragraph and paragraph 12 hereof shall constitute the sole recourse of Buyer against Seller for breach of any of Seller• s obligations under the Sales Contract, whether warranty or otherwise. 14. TECHNICAL ADVICE. Any technical advice furnished or recommendation made by Seller or any representative of Seller concerning any use or application of any of the goods is believed to be reliable, but SELLER MAKES NO WARRANTY, EXPRESSED OR IMPLIED, ON RESULTS TO BE OBTAINED. BUYER ASSUMES ALL RESPONSIBILITY FOR LOSS OR DAMAGE RESULTING FROM THE HANDLING OR USE OF ANY OF THE GOODS. 15. FORCE MAJEURE. Seller shall not be liable for failure to perform its obligations under the Sales Contract in whole or in part caused by the occurrence of any contingencies beyond the reasonable control either of Seller or of suppliers of Seller. If any such contingency occurs, Seller may allocate goods and deliveries among Seller’s customers. 16. ASSIGNMENT AND DELEGATION. No right or interest in the Sales Contract shall be assigned by Buyer without Seller• s prior written consent, and no delegation of any obligation owed, or to the performance of any obligation by Buyer shall be made without Seller• s prior written consent. Any attempt at assignment or delegation shall be wholly void and totally ineffective for all purposes unless made in conformity with this paragraph. 17. PATTERNS AND TOOLING. Unless otherwise agreed to in writing with Buyer, Seller shall retain title to and possession of all special tooling, patterns and dies whether paid for by Buyer or not, but such special tooling, patterns and dies that are specifically paid for by Buyer will be held by Seller exclusively for the manufacture of Buyer’s goods for not more than 2 years after the date of Buyer’s last order requiring their use. Seller will exercise reasonable care in handling and storing any tooling, patterns or dies specifically paid for by Buyer, but Seller shall not be liable for damage or loss thereof. 18. PATENTS. SELLER MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT TO THE PATENTABILITY OF THE GOODS OR THAT ANY OF THE GOODS WILL BE FREE FROM CLAIMS OF INFRINGEMENT. Buyer agrees to indemnify and defend Seller in any such suit, action or proceeding for any claim resulting from actual or alleged infringement of any domestic or foreign letters patent for (i) any feature, construction or design incorporated at Buyer• s request in any goods or to adapt such goods to the particular use of Buyer or Buyer’s customers or (ii) any additions, changes or adaptations made by Buyer or Buyer’s customers after delivery of the goods. 19. CONFIDENTIAL INFORMATION. All drawings, diagrams, specifications, technical data and other materials furnished by Seller and identified by Seller as confidential are and shall remain the exclusive property of Seller and shall be returned to Seller upon request. Buyer agrees to treat such information and material as confidential and not to reproduce or disclose such information or materials without Seller• s prior written consent. This paragraph does not apply to any information already known to and readily accessible in the trade or which may become so through no fault of Buyer. 20. CHANGES. Seller may, at any time, without notice, make changes (whether in design, material, improvements or otherwise) in any catalogue goods, and may discontinue the manufacture of any catalogue goods, all in its sole discretion, without incurring any obligations of any kind as a result thereof, whether for failure to fill an order of Buyer or otherwise. 21. CANCELLATION. The Buyer may not cancel purchase orders without the prior written consent of Seller. This consent will be conditioned on Buyer’s agreement to pay Seller’s cancellation charge. Purchase orders for goods that are substantially complete, as judged by Seller, may not be cancelled; and will be shipped and invoiced at the price on the order. For goods that are not substantially complete, the cancellation charge shall amount to all costs and expenses incurred by Seller and arising out of or in connection with Buyer’s order, net of recoverability, but in no event less than 10% of the total invoice price of the equipment or more than the total invoice price. 22. INSTALLATION. Installation of the goods shall be by Buyer unless otherwise specifically stated in the Sales Contract. 23. SEVERABILITY. If any term or provision contained in the Sales Contract is declared or held invalid by a court of competent jurisdiction, such declaration or holding shall not affect the validity of any other term, clause or provision contained herein. 24. GOVERNING LAW AND LIMITATION. (a) The formation and performance of the Sales Contract shall be deemed to have been made and governed by the laws of the province of Ontario, Canada (b) Buyer hereby agrees to the jurisdiction of any province or federal court located in the county of Seller’s principal place of business. Buyer waives any objection based on forum non conveniens and any objection to venue of any action instituted hereunder, and consents to the granting of such legal or equitable relief as is deemed appropriate by a court of competent jurisdiction; (c) Seller represents that the goods will be produced in compliance with the Sale of Goods Act, as amended; and (d) Attorney• s Fees … Buyer agrees to pay all of Seller• s costs and expenses of collection and litigation, including but not limited to attorney• s fees and costs. Revised, May 2006 Warranty Instruction Manual © Leeson Canada 2007 VANCOUVER • EDMONTON • WINNIPEG • MONTREAL • MONCTON • HEAD OFFICE - MISSISSAUGA • 905-670-4770 • FAX 905-670-4378
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