RI MEDICAID PROVIDER MANUAL WAIVER SERVICES

RI MEDICAID
PROVIDER MANUAL
WAIVER SERVICES
Version 1.2
RI Medicaid Provider Manual – Waiver Services
Revision History
Version
1.0
1.1
Date
November, 2013
March, 2014
1.2
April, 2014
PR0016 V1.2 04/30/14
Sections Revised
All sections
Remove CMS Interactive
instructions
Provider Enrollment
Reason for Revisions
New manual format
New CMS form (02/12)
NPI project – No longer assigning provider
number
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RI Medicaid Provider Manual – Waiver Services
Table of Contents
INTRODUCTION .................................................................................................................................5
Waiver Services ......................................................................................................................................... 5
Provider Participation Guidelines ............................................................................................................. 5
Provider Enrollment .................................................................................................................................. 5
Recertification ........................................................................................................................................... 5
Electronic Data Interchange Trading Partner ........................................................................................... 6
REIMBURSEMENT OF CLAIMS .............................................................................................................6
Claim Billing Guidelines ............................................................................................................................. 6
Timely Filing Requirements....................................................................................................................... 6
Eligibility Verification ................................................................................................................................ 7
Reimbursement Guidelines....................................................................................................................... 7
Co-insurance, Deductible, and Co-payments............................................................................................ 7
Patient Liability ......................................................................................................................................... 7
Definition of Terms ................................................................................................................................... 8
Homemaker .......................................................................................................................................... 8
Personal Care Aide ................................................................................................................................ 8
Combined Homemaker /Personal Care Aide ........................................................................................ 8
Case Management ................................................................................................................................ 8
LPN Services .......................................................................................................................................... 8
Day Habilitation .................................................................................................................................... 9
Supported Employment ........................................................................................................................ 9
Specialized Medical Equipment ............................................................................................................ 9
WAIVER PROGRAMS ..........................................................................................................................9
Intellectually Disabled (BHDDH) .........................................................................................................9
Core Community Services ................................................................................................................. 12
Department of Elderly Affairs Co-Pay Program.................................................................................. 12
Department of Elderly Affairs Waiver Program ................................................................................. 13
Department of Elderly Affairs Assisted Living Program ...................................................................... 13
Habilitation Community Services ...................................................................................................... 14
Habilitation Group Home ................................................................................................................. 14
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Preventive ....................................................................................................................................... 14
Self -Direction Community Services .................................................................................................. 14
Modifiers for T1000 and S5125 ......................................................................................................... 15
Appendix ......................................................................................................................................... 16
Claim Preparation Instructions ............................................................................................................... 16
Waiver Services - Waiver/Rehab Claim Form ..................................................................................... 16
Waiver Form Filing Instructions .......................................................................................................... 16
Waiver Services - CMS 1500 Claim Form ............................................................................................ 16
CMS 1500 Form Filing Instructions
................................................................................................ 16
Error Status Codes .................................................................................................................................. 16
ESC Code List (English)
................................................................................................................... 16
Explanation of Benefits (EOB) Codes ...................................................................................................... 16
EOB Codes and Messages List (English)
EOB Codes and Messages List (Spanish)......................... 16
Third Party Liability Carrier and Coverage Codes ................................................................................... 16
Third Party Liability (TPL) Carrier Codes
........................................................................................ 16
Third Party Liability (TPL) Coverage Codes ......................................................................................... 16
Connect Care Choice ............................................................................................................................... 16
Connect Care Choice Community Partners............................................................................................. 16
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RI Medicaid Provider Manual – Waiver Services
INTRODUCTION
HP Enterprise Services (HP), in conjunction with the Rhode Island Executive Office of
Health and Human Services (EOHHS), developed provider manuals for all Medicaid
Providers. The purpose of this guide is to assist Medicaid providers with general
Medicaid policy, coverage information and claim reimbursement. In addition the HP
Customer Service Help Desk is available to answer questions.
HP ENTERPRISE SERVICES can be reached by calling:

1-401-784-8100 for local and long distance calls

1-800-964-6211 for in-state toll calls or border community calls
Waiver Services
The RI Global Consumer Choice Compact Waiver, or Global Waiver, was approved by
the Centers for Medicare and Medicaid Services (CMS) on January 16, 2009. The
Global Waiver establishes a new Federal-State compact that provides the State with
greater flexibility to provide services in a more cost effective way that will better meet
the needs of Rhode Islanders. This waiver combines eleven waivers into one waiver
authority.
Provider Participation Guidelines
To participate in the Rhode Island Medicaid Program, providers must meet the following
requirements:
 Providers must be located and be performing services in Rhode Island (except
for border communities).
 In-state providers must be licensed or certified by the state of Rhode Island. Outof-state providers must be licensed or certified in their respective states.
Provider Enrollment
HP Enterprise Services is the fiscal agent for EOHHS and the Medicaid Program, and
as the fiscal agent is responsible for the enrollment, claims processing and
reconciliation.
Providers must complete the enrollment process before claims are accepted.
Information on enrollment is found on the Provider Enrollment tab of the EOHHS
website. Select Provider Enrollment Application and Related forms to access the
appropriate enrollment form and instructions for completion.
Recertification
Providers are periodically recertified by the State of Rhode Island. Providers obtain
license or certification through the appropriate state department. Out of state providers
must forward a copy of the renewal documentation to HP Enterprise Services. HP
Enterprise Services should receive this information at least five business days prior to
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RI Medicaid Provider Manual – Waiver Services
the expiration date on of the license or certification. Failure to do so will result in
suspension from the program.
Electronic Data Interchange Trading Partner
Effective October, 2003, all Medicaid providers must utilize HIPAA compliant software to
submit claims electronically. Providers in Rhode Island may use HP Enterprise
Services’ free software, Provider Electronic Solutions (PES), or software that has
completed HIPAA compliance testing with HP Enterprise Services. To submit claims
electronically, providers must complete an Electronic Data Interchange (EDI) Trading
Partner Agreement (TPA).
A Trading Partner Agreement is also required to access the secured portion of the
EOHHS website. This portion of the website allows you to check eligibility, claim status,
Remittance Advice, and other necessary information. New providers should submit a
Trading Partner Agreement with their enrollment application.
This agreement is found on the EOHHS website (www.eohhs.ri.gov) on the Forms and
Application Tab, under Business Process Forms, titled Trading Partner Agreement.
This completed form will generate an identification number and a password to access
the EOHHS portal. For questions about completing the TPA, contact the EDI
coordinator at (401) 784-8014.
REIMBURSEMENT OF CLAIMS
Claim Billing Guidelines
Claims should be billed electronically. If a paper claim must be submitted, it should be
billed on the appropriate form: Waiver /Rehab or CMS 1500. Instructions for completing
the Waiver/Rehab and CMS 1500 claim form are located in Claims Processing. Links
can also be found in the appendix.
Timely Filing Requirements
A claim for services provided to a Medicaid client, with no other health insurance, has to
be received by the States’ fiscal agent, HP Enterprise Services within twelve months of
the date of service or if the claim is over a year old then 90 days from the date of denial
by HP Enterprise Services in order to be processed for adjudication. Any claim that
does not meet these criteria will be denied for timely filing.
A claim, over a year old that involve a third party payer must be submitted within 90
days from the date payment was made by the other payer. The other insurance
Explanation of Benefits (EOB) will verify this. The other insurance actual Explanation of
Benefits must be attached to the claim. Any claim received with a date greater than the
90 days from payment of the third party will be denied for timely filing.
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Adjustments to a paid claim, over a year old, will be accepted up to 90 days from the
remittance advice date that the original claim payment was posted.
Criteria for overriding the timely filing edit are; retroactive client or provider eligibility (within
the year), previous denial (other than timely filing), HP Enterprise Services processing error
or recoupment, within 90 days. Computer printouts are not considered acceptable proofs of
timely filing.
Eligibility Verification
Recipient eligibility can be verified on the EOHHS web portal. To access the portal,
providers need to have completed a Trading Partner Agreement and will use their
assigned identification number and password. Providers must have the recipient’s
Medicaid ID number (MID), usually a social security number. The web portal is found
at https://www.eohhs.ri.gov/secure/logon.do.
Reimbursement Guidelines
A list of procedure codes is located in each of the individual Waiver programs located
on the following pages.
Providers must bill the Medicaid Program at the same usual and customary rate as
charged to the general public and not at the published fee schedule rate. Rates
discounted to specific groups (such as Senior Citizens) must be billed at the same
discounted rate to Medicaid. Payment to providers will not exceed the maximum
reimbursement rate of the Medicaid Program.
Co-insurance, Deductible, and Co-payments
Medicaid Program recipients who have other insurance and co-payments for insurance
coverage may have a co-insurance, deductible, and/or co-payment liability amount that
must be met. The other insurance carrier must be billed first, then the provider must
submit the other carrier’s EOB with the claim. If the other insurance has paid for the
service, the Medicaid Program will pay any co-insurance, deductible, and/or co-payment
as long as the total amount paid by the other insurance does not exceed the Medicaid
Program allowed amount(s) for the service(s).
Patient Liability
Unless otherwise stipulated, the Medicaid Program reimbursement is considered
payment in full. The provider is not permitted to seek further payment from the recipient
in excess of the Medicaid Program rate. When it is stipulated that a recipient must
“spend down” or contribute a portion of their personal income towards the cost of care,
the amount of the recipient share will be indicated on the notice sent to the recipient.
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Definition of Terms
Homemaker
Homemaker Services include household duties, such as cleaning, meal
preparation and laundry. These services are performed and covered when the
regular provider of these services, usually a relative with whom the recipient
lives, is unavailable.
Personal Care Aide
Hands-on care, of both a medical and non-medical supportive nature, specific to
the needs of a medically stable, developmentally disabled, and/or physically
handicapped individual. This service may include skilled medical care to the
extent permitted by State law. Housekeeping activities which are incidental to the
performance of the client-based care may also be furnished as part of this
activity.
Combined Homemaker /Personal Care Aide
Consists of any combination of Homemaker and Personal Care Services as
defined by the Case Manager in the case plan.
Case Management
The array of home and community-based services available under this Waiver
are coordinated by Case Managers from the Division of Developmental
Disabilities (DDD). The Case Manager is responsible for the following:






Identifying individuals who qualify for the Waiver program. This includes
the completion of a CP-1 / Eligibility Assessment form, which is reviewed
by the Long Term Care (LTC) Unit at the Department of Human Services
(DHS). (A sample CP-1 form is located at the end of this policy section.)
Establishing and updating an individual plan of care
Arranging and authorizing services
Evaluating the cost-effectiveness of the Waiver services
Monitoring and adjusting the service mix
Reassessing the recipient’s need for services and ICF/MR level of care
LPN Services
Licensed Practical Nurses provide nursing care to include promotion,
maintenance, and restoration of health. The LPN utilizes standard nursing
procedures leading to predetermined outcomes which are in accord with the
professional nurse regimen under the supervisor or registered nurse.
Homemaker/LPN services require prior authorization. Before prior authorization
is granted, administrative approval is needed. Approval must be granted by a
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RI Medicaid Provider Manual – Waiver Services
Long Term Care (LTC) supervisor or an administrator equal to or above the
Coordinator of Community Planning and Development at the Division of
Developmental Disabilities (DDD). The Case Worker will obtain the necessary
approval at DDD and forward it to the provider. Prior authorization guidelines can
found on the Prior Authorization page.
Day Habilitation
Assistance with acquisition, retention or improvement in self-help, socialization
and adaptive skills which take place in a non-residential setting, separate from
the home or facility in which the individual resides.
Supported Employment
Paid employment services for persons for whom competitive employment at or
above minimum wage is unlikely, and who need intensive ongoing support to
perform in a work setting.
Specialized Medical Equipment
Specialized medical equipment and supplies include items which enable
members to increase their ability to perform activities of daily living.
WAIVER PROGRAMS
Intellectually Disabled (BHDDH)
The Division of Developmental Disabilities is responsible for planning, providing and
administering a community system of services and supports for adults with
developmental disabilities (DD). While safeguarding the health and safety of people with
DD, the Division promotes human rights and ensures equitable access to and allocation
of available resources in order to be responsive to the needs of each individual. The
Division funds a statewide network of community services and supports for this
population through a variety of community provider agencies. Support is available in
categories such as Residential Services, Day/Employment Services and Communitybased Supports.
Case Management
Procedure
Code
T2022
T2022
T2022
T2022
T2022
T2022
T2022
T2022
T2022
Modifier
Modifier
L6
U5
U6
U7
UA
YG
U5
U6
U7
U2
U2
U2
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Description
Case Management, per month (participants with FI/Day agency combo)
Case Management, per month
Case Management, per month
Case Management, per month
Case Management, per month
Case Management, per month
Case Management, per month
Case Management, per month
Case Management, per month
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RI Medicaid Provider Manual – Waiver Services
T2022
T2022
UA
TG
U2
U2
Case Management, per month
Case Management, per month
Intellectually Disabled (BHDDH) -Residential Habilitation
Procedure
Code
Modifier
T2033
U5
T2033
U6
T2033
U7
T2033
UA
T2033
TG
T2016
T2016
T2016
T2016
T2016
T2033
T2033
T2033
T2033
T2033
U5
U6
U7
UA
TG
U5
U6
U7
UA
TG
Modifier
U1
U1
U1
U1
U1
Description
Residential care not otherwise specified, per diem, community residence
supports
Residential care not otherwise specified, per diem, community residence
supports
Residential care not otherwise specified, per diem, community residence
supports
Residential care not otherwise specified, per diem, community residence
supports
Residential care not otherwise specified, per diem, community residence
supports
Habilitation, residential, per diem, non-congregant residential supports
Habilitation, residential, per diem, non-congregant residential supports
Habilitation, residential, per diem, non-congregant residential supports
Habilitation, residential, per diem, non-congregant residential supports
Habilitation, residential, per diem, non-congregant residential supports
Residential Code not otherwise specified, per diem, shared living arrangements
Residential Code not otherwise specified, per diem, shared living arrangements
Residential Code not otherwise specified, per diem, shared living arrangements
Residential Code not otherwise specified, per diem, shared living arrangements
Residential Code not otherwise specified, per diem, shared living arrangements
Intellectually Disabled (BHDDH)
Independent Living or Family Supports
Procedure
Code
Modifier
Modifier
T2017
T2017
T2013
T2013
T1005
T1005
S9125
UD
UD
NS
Description
Habilitation, educational, waiver, per 15 min, community based supports
standard
Habilitation, educational, waiver, per 15 min, community based supports,
Professional staff
Habilitation, education, per hour, natural supports training (standard)
Habilitation, education, per hour, natural supports training, professional staff
Respite services – 15 minutes
Respite services (overnight)
Respite care in the home, per diem
Intellectually Disabled (BHDDH)
Independent Living
T2016
U8
Habilitation, residential, per diem, access to overnight shared supports
Intellectually Disabled (BHDDH)
Transportation
T2003
T2003
T2003
UA
TG
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Non-emergency transportation; encounter/Trip, day activity
Non-emergency transportation; encounter/Trip, day activity
Non-emergency transportation; encounter/Trip, day activity
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Intellectually Disabled (BHDDH)
Prevocational Training
Procedure
Code
T2015
T2015
T2015
T2015
T2015
T2015
Modifier
US
UR
UQ
UP
UN
Modifier
Description
Habilitation, prevocational, per hour, prevocational training
Habilitation, prevocational, per hour, prevocational training
Habilitation, prevocational, per hour, prevocational training
Habilitation, prevocational, per hour, prevocational training
Habilitation, prevocational, per hour, prevocational training
Habilitation, prevocational, per hour, prevocational training
Intellectually Disabled (BHDDH)
Employment Based
T2025
T2019
UD
Waiver services, not otherwise specified, job development or assessment
Habilitation, supported employment, per 15 minutes, job coaching
Intellectually Disabled (BHDDH)
Day Program
Procedure
Code
Modifier
Modifier
T2021
T2021
T2021
T2021
T2021
T2021
T2021
T2021
T2021
T2021
T2020
T2020
T2020
T2020
T2020
U5
U6
U7
UA
TG
U5
U6
U7
UA
TG
U5
U6
U7
UA
TG
U1
U1
U1
U1
U1
Description
Day habilitation, per 15 minutes, day program (center based)
Day habilitation, per 15 minutes, day program (center based)
Day habilitation, per 15 minutes, day program (center based)
Day habilitation, per 15 minutes, day program (center based)
Day habilitation, per 15 minutes, day program (center based)
Day habilitation, per 15 minutes, day program (community based)
Day habilitation, per 15 minutes, day program (community based)
Day habilitation, per 15 minutes, day program (community based)
Day habilitation, per 15 minutes, day program (community based)
Day habilitation, per 15 minutes, day program (community based)
Day habilitation, per diem, day program (home based)
Day habilitation, per diem, day program (home based)
Day habilitation, per diem, day program (home based)
Day habilitation, per diem, day program (home based)
Day habilitation, per diem, day program (home based)
Intellectually Disabled (BHDDH)
Home Health Provider Services
Procedure
Code
Modifier
Modifier
S5125
S5130
Description
Attendant care services for 15 minutes
Homemaker services, not otherwise specified, per 15 minutes
Intellectually Disabled (BHDDH)
Self-Directed Services
Procedure
Code
Modifier
T2041
T2025
U2
Modifier
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Description
Supports brokerage, self-directed, per 15 minutes
Waiver services, not otherwise specified, per 15 minutes, self-directed goods or
services
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RI Medicaid Provider Manual – Waiver Services
Intellectually Disabled (BHDDH)
Other
Procedure
Code
Modifier
S5160
S5161
S5162
S5165
T5999
Note:
Modifier
Description
Emergency response system, installation and testing, PERS
Emergency response system, service fee, per month (excludes installation or
testing, PERS
Emergency response system, purchase only, PERS
Home modifications, per service (PA required)
Supply, not otherwise specified, assistive technology
Must have Medicaid eligibility
Must have an active BHDDH waiver segment
Recipient may have a share
BHDDH must authorize the services
Core Community Services
Core Community Services
Procedure
Code
S5125
S5125
S5130
S5130
S5165
S5160
S5161
T2028
T2029
S5170
S5170
S5170
T1028
T1017
Note:
Modifier
U1
TE
U1
U2
UF
Description (15 min)
Personal Care Only
Combined Personal Care and Homemaker
Homemaker Only
Homemaker LPN
Major home modification per service
Emergency response
Emergency response – monthly
Specialized supply, NOS (PA required)
Specialized medical equipment, NOS (PA
Required)
Frozen meal
Shelf staple
Service provided in the morning
Medical needs assessment
Targeted case management
Must have Medicaid eligibility.
Must have an active Core Community Service eligibility segment.
Recipient may have a share.
Department of Elderly Affairs Co-Pay Program
The Home and Community Care Co-Pay Program pays a portion of the cost of personal
care and adult day services. An individual must be unable to leave home without
considerable assistance and must need help with personal care. The income limit is
approximately $21,600 annually for an individual. There is no asset limit like there is in
Medicaid Long Term Care programs.
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Department of Elderly Affairs Co-Pay Program
Procedure
Code
S5125
Note:
Modifier
U1
Description (15 min)
Combined Personal Care and Homemaker
Must not be eligible for Medicaid
Must have Prior Authorization, approved by DEA
Recipient will have an hourly co pay
Department of Elderly Affairs Waiver Program
The DEA Home and Community Care Programs provides eligible seniors with
innovative options to help them remain in the community and avoid premature
institutionalization. These options are designed to assist the functionally impaired senior
meet a wide variety of medical, environmental, and social needs.
For most Home and Community Care Programs, a person must be 65 or older, a
resident of Rhode Island, and be basically homebound (unable to leave home without
considerable assistance).
Department of Elderly Affairs Waiver Program
Procedure
Code
S5125
S5125
S5130
Note:
Modifier
U1
Description (15 min)
Personal Care Only
Combined Personal Care and Homemaker
Homemaker Only
Must have Medicaid eligibility.
Must have an active DEA Waiver segment.
Recipient may have a share.
Department of Elderly Affairs Assisted Living Program
Live in apartment-like housing with 24-hour support services, supervision, meals,
housekeeping services and personal care.
Department of Elderly Affairs Assisted Living Program
Procedure Code
T2031
T1016
T2029
T2028
S5102
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Description
Assisted Living – per diem
Case Management
Specialized medical equipment
Specialized supply, NOS (PA required)
Day Care – per diem
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Habilitation Community Services
Procedure
Code
Modifier
Description
T2021
Day Habilitation – 15 minutes
T2019
Habilitation supported employment - 15 minutes
T2038
Community Transition
T1028
Medical Needs assessment
S5170
U1
Frozen meal
S5170
U2
Shelf staple
S5170
UF
Service provided in the morning
S5165
Major home modification, per service (PA required)
S5160
Emergency response- Installation
S5161
Emergency response – monthly
T2028
Specialized supply, NOS ( PA required)
T2029
Specialized medical equipment, NOS (PA required)
T1000
Private duty nursing
S5130
Homemaker
S5125
Personal care
S5125
U1
Combined homemaker and personal care
Note: Must have Medicaid eligibility
Must have an active “habilitation community service” segment
Habilitation Group Home
Procedure Code
T2016
T2029
T2028
T1028
Description
Day habilitation – per diem
Specialized medical equipment, NOS (PA required)
Specialized supply, NOS (PA required)
Medical needs assessment
Preventive
Procedure
Code
Modifier
Description
S5130
Homemaker
S5125
U1
Combined homemaker and Personal care aid
T2028
Specialized supply,NOS (PA required)
Note: Must have Medicaid eligibility
Must have an active preventive community services segment
Self -Direction Community Services
Procedure
Code
T2025
T1019
Modifier
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Description
Fiscal Management
Personal Care Services
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RI Medicaid Provider Manual – Waiver Services
T2022
S5170
S5170
S5170
T1999
T2028
T2029
S5160
S5161
S5165
U1
U2
UF
Case Management – per month
Frozen meal
Shelf staple
Service provided in the morning
Miscellaneous therapeutic items
Specialized supply, NOS (PA required)
Specialized medical equipment, NOS (PA required)
Emergency response - Installation
Emergency response – monthly
Major home modification per service (PA required)
Modifiers for T1000 and S5125
Note: T1000 requires Prior Authorization
Modifiers for S5125 and T1000 (CNA)
Modifier
Description
UH
Evening shift
UJ
Night shift
TV
Weekend shift
TV
Holiday shift
U9
High Acuity
Modifiers for T1000 (LPN)
Modifier
Description
TE
Day shift LPN
UH TE
Evening shift LPN
UJ TE
Night shift LPN
TV TE
Weekend shift LPN
TU TV
Holiday shift LPN
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Appendix
Claim Preparation Instructions
Waiver Services - Waiver/Rehab Claim Form
Waiver Form Filing Instructions
Waiver Services - CMS 1500 Claim Form
CMS 1500 Form Filing Instructions
Error Status Codes
ESC Code List (English)
Explanation of Benefits (EOB) Codes
EOB Codes and Messages List (English)
EOB Codes and Messages List (Spanish)
Third Party Liability Carrier and Coverage Codes
Third Party Liability (TPL) Carrier Codes
Third Party Liability (TPL) Coverage Codes
Connect Care Choice
Connect Care Choice Community Partners
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