VOLUNTEER HANDBOOK 2014 Table of Contents Chapter – 1 Message from Elisabeth EUDE – Alcatel-Lucent Foundation Executive Director Chapter – 2 Alcatel-Lucent Foundation Mission Sustainability @ Alcatel-Lucent Chapter – 3 Chapter – 6 Signature Program – Campus in the Cloud Chapter – 7 Signature Program 2011-2014 ConnectEd Chapter – 8 Grassroot programs About the Foundation Message from Foundation Chairperson – Janet Davidson Chapter – 9 Chapter – 4 Chapter – 10 Message from Marco Malfavon – Trustee on Alcatel-Lucent Foundation Board Ways to Volunteer Volunteering Management Website Chapter – 11 Ambassadors in Action Chapter – 5 Global Days of Caring 2014 Chapter – 12 To Know More Message from Elisabeth EUDE Executive Director, Alcatel-Lucent Foundation On behalf of the Alcatel-Lucent Foundation, I sincerely thank you for your interest in volunteering, and in particular, in the volunteering activities and programs of the Alcatel-Lucent Foundation. Many of us feel concerned by the people in need around us. We care. But in many cases we just don’t know how or where to start to help. This handbook is designed to help you find the volunteering program best suited to you and your availability. There are many different ways to volunteer and help our communities, and it is often much simpler than we think. Did you know for example that you could change the future of disadvantaged young people on the other side of the world by simply recording a 10 minute video on Campus in the Cloud? Did you know that the Foundation supported programs in 35 countries in 2013, so there are most likely some activities happening in your area. Volunteering is very beneficial to our communities, but also extremely rewarding for the volunteers themselves. Volunteering with the Alcatel-Lucent Foundation is another way to connect with your colleagues, build a network of people with strong values, live extraordinary experiences together, develop new skills outside of the work environment, and to make a difference in someone else’s life. Volunteering also matters to our business. Our foundation is preparing youth to participate and innovate in the connected world. It is contributing to create a virtuous ecosystem for innovation around our Shift plan: we provide the ultra-broadband and cloud-based services on one side, and make sure societies are ready to fully benefit from new opportunities offered by the digital economy and can innovate on top of the network on the other side. By engaging with the communities where we do business, we are also collectively building the reputation and brand of Alcatel-Lucent. Winston Churchill once said, “We make a living by what we get, but we make a life by what we give.” By giving just a little bit of our time, our skills or our experience, we can make a huge difference. The Alcatel-Lucent Foundation and its beneficiaries are counting on you and wish you great fun volunteering! Best regards, Elisabeth Alcatel-Lucent Foundation Mission The Alcatel-Lucent Foundation is preparing youth to participate and innovate in the connected world. We do this through employee volunteerism, developing focused partnerships and making in-kind donations in our communities around the globe. The availability and reliability of ultra-broadband and cloud-based services are great enablers of economic growth and the empowerment of populations. Through Alcatel-Lucent Foundation, we want to make sure the next generation is ready to benefit from new opportunities offered by the digital economy and can innovate on top of the network. Learn more and contribute: www.alcatel-lucent.com/foundation Sustainability @ Alcatel-Lucent At Alcatel-Lucent we are committed to make communications more sustainable, more affordable and more accessible with a focus on Responsible Business Innovation. “Within The Shift Plan launched one year ago, we regard sustainability as a key competitive differentiator in our activities and in our innovation. My ambition is for Alcatel-Lucent to be the recognized worldwide leader in sustainability and responsible business innovation for the technology industry. Furthermore, sustainability is a real and important business driver in today’s digital economy. Alcatel-Lucent will be proactively engaging with the industry, the financial community in driving this forward.” Michel Combes, Alcatel-Lucent CEO The Alcatel-Lucent Foundation plays a key role in our sustainability priorities and values by supporting innovative thinking and digital inclusion of youth; and doing this through the volunteering efforts and talents of our people, by developing focused partnerships and by making in-kind donations in communities we work in worldwide. Learn more about our Sustainability activities and contribute: www.alcatel-lucent.com/sustainability About the Foundation Message from Foundation Chairperson – Janet Davidson In our daily lives, all of us often think of things we can do that can help our friends, colleagues and neighbors and even sometimes people unknown to us. In Alcatel-Lucent, we have a firm commitment to improve societies through responsible business innovation. Achievements in this area are a matter of great pride and regard. The Alcatel-Lucent Foundation also works towards it tirelessly in all the markets where we are present. We at the Foundation have made it our purpose to touch lives of thousands of youth across the globe to empower them to uncover the limitless opportunities in the digital economy, especially young women. We do this by creating opportunities for the youth through access to education and skill development programs that will raise their curiosity and interest in digital technology, help them create, play, invent with digital tools. The pace of progress is increasing with many innovations in the areas of health or education and the digital gap is becoming even more important to solve. With greater digital inclusion, the youth will be better prepared to meet tomorrow’s challenges. With the existing talent pool within Alcatel-Lucent we know this can be a reality! The Foundation works with various non-profit and non-governmental organizations around the world, you will find details about them in this handbook. As you will also know, in 2013 we partnered with 48 organizations around the world, benefitting 65,600 youth, of which 61% are young women. Many of you are already volunteering regularly all over the world to make a lasting difference and the ongoing activities are a sure indicator of that. You have our heartfelt thanks! However, we still need more of our colleagues to join the movement and invest with their time so that we can achieve our goals worldwide quickly and set an example in philanthropy. I appeal to you all to invest your time with the Foundation in spreading joy and pride across the world. Let us reach out to those who need us most because we care. Happy Volunteering! Janet Marco Malfavon Trustee on Alcatel-Lucent Foundation, shares his experience Being able to help somebody in need or contribute to a good cause is one of the greatest joys in life. Over the last several years I have been fortunate to participate in a number of socially impacting activities supported by Alcatel-Lucent across Latin America. I know from personal experience that the needs of our peoples are huge but also that the potential to effect positive change and help improve living conditions are enormous if we apply our hearts and energy to it. Working with the Alcatel-Lucent Foundation Board of Trustees has allowed me to experience firsthand the transformative work that Alcatel-Lucent and the Foundation are doing in our communities around the world. Our company business is about connecting people and the work of the Foundation is contributing to connect our teams with our communities, their cultures and their needs. From Latin America to Asia, Europe and North America, Alcatel-Lucent volunteers are working to address digital divide, education and other challenges. Seeing the work and passion of our teams across the world has been an inspiration. And with the launch of the 2014 Global Days of Caring we all have a new opportunity to re-engage and connect with our communities and each other by volunteering on behalf of Alcatel-Lucent. Submit a project or join one of the many programs that we support globally. Become an Alcatel-Lucent volunteer and contribute to make a difference in people’s lives! Warm regards, Marco Global Days of Caring 2014 Global Days of Caring is a company-wide volunteering initiative supported by the Alcatel-Lucent Foundation. It creates a framework for employees to channel their energy and solidarity through voluntarism, with an emphasis on the following goals: • Bring the Alcatel-Lucent Foundation closer to employees • Increase visibility of the Foundation projects and activities • Foster a culture of voluntarism • Create a sense of pride and engagement amongst Alcatel-Lucent employees • Increase our impact in line with the Foundation’s mission to prepare youth to participate and innovate in the connected world, and uncover the limitless opportunities of the digital economy GDOC takes place from July 1st to November 30th 2014. The closing ceremony will be held on December 5, on the International Volunteer Day. Check out the INFO KIT for more details. How to volunteer in 4 easy steps 1. Suggest an event in line with the Foundation mission by connecting to the Volunteering Management website and registering your event here; OR sign up as volunteer for the Grassroots Programs by registering for it on the Volunteering Management Website - "Search for an event" - Grassroots programs tab. 2. If you created a new event - Wait for the approval coming from the Alcatel-Lucent Foundation team. If you sign up for a Grassroots Program - You will receive a confirmation e-mail by the coordinator of the program 3. Proceed with your initiative and make sure you send us a short story about it! 4. The program coordinators will have to fill-in the Expense Reimbursement Form. The Foundation can provide financial support in the form of "seed funding" reimbursement (USD$ 500-700) after all the employees who volunteered for the program register their volunteering hours on the Volunteering Management Website: My page => Submit my hours You can check-out the user guide for the Volunteering Management Website here! Make sure you already have a profile and you are logged into the system before you click on the links above. Signature Program Campus in the Cloud Campus in the cloud is one of the two signature programs of the Alcatel-Lucent Foundation, together with ConnectEd. An Alcatel-Lucent employee in-kind initiative, the program aims to bridge the knowledge gap for those who have no or little access to education by leveraging our in-house skills, talent and communications technology. You are encouraged to share your knowledge by creating short, educational videos on various topics. These videos are then shared using communications technology with the beneficiaries of Alcatel-Lucent Foundation programs. The main focus of the program is on developing skills and knowledge for work. Get started in 5 easy steps: 1. Chose the theme and language you want to use between the selection here: List of video topics & languages 2. Prepare 3-5 speaking points you want to talk about in your video 3. Ask a colleague to record you with your smartphone or a video camera. You can also do it yourself if you prefer. It can even be done with your webcam. But for sure doing it in a group will be much more fun! 4. Upload on: http://campus-in-the-cloud.alcatel-lucent.com/videoRegistration.php 5. Tell everyone to do the same! For more information, see the FAQ here: Frequently Asked Questions More details on the project: What is Campus in the Cloud? "Campus in the Cloud" is the Alcatel-Lucent Foundation's latest signature program! Signature Program 2011-2014 ConnectEd ConnectEd is a partnership between Alcatel-Lucent and World Education. Based on the United Nations Millennium Development Goals, it aims to see universal primary education for all by 2015. Since launching in 2011, the program has had a positive impact on the lives of 21,944 youth as of April 30, 2014. Active in Australia, Brazil, China, India, and Indonesia last year, ConnectEd addresses factors that limit the work and life options of disadvantaged youth (with an emphasis on girls and women). The program puts a special focus on the use of technology to transform educational, work and life outcomes. ConnectEd will conclude as planned in four countries in 2014, continuing in Indonesia until 2015. Among the volunteering highlights: • Christine Diamente, Head of Brand and Corporate Sustainability, held Skype sessions with three young women in Australia, discussing her career and how she attained her current position. Follow-up session continued in 2014. The Alcatel-Lucent staff in Australia facilitate Career Workshops for the students. • Alexandra Birladianu and Gabriela Cano (Alcatel-Lucent Brazil) visited ConnectEd Brazil in Sao Paulo and Rio de Janeiro, where ConnectEd works with young people from low-income. Marco Malfavon, Communications Leader for Alcatel-Lucent in Latin America, mentored some of the students via Skype. • In China our employees worked to help less-advantaged students in migrant schools and girls in rural areas. Among the activities: ICT trainings, life-skill trainings, home visiting in Beijing and Shanghai, the Small Eyes, Big World Photo Class & Light in the Corner Exhibition, peer reading activities and outings to the zoo, aquariums or scientific museums. Read more > • From Cairo, Radwa Hafez of the Alcatel-Lucent Foundation Board videoconferenced with three young women in India for a conversation about education and careers. These first-generation learners were among a hundred others from their locality supported by ConnectEd. • In Indonesia, ConnectEd students visited the Alcatel-Lucent office in Jakarta to interact with Frederic Chapelard (Board Member of the Alcatel-Lucent Foundation), Bobby Rasyidin (President Director of Alcatel-Lucent Indonesia) and Dodi A. Aziz (HR Director of Alcatel-Lucent Indonesia). Click here to find out more about ConnectEd! Since ConnectEd began in April 2011 we have worked with 21,944 youth. All through the program, digital inclusion and literacy have had a strong focus, and just in Year 3 of ConnectEd alone, 9,503 youngsters accessed ICT and developed their ICT skills in various ways. Grassroot programs Working with the company’s various regions, the Foundation funded 48 Grassroots programs in 19 countries last year. +4,900 Alcatel-Lucent employees donated approximately 34,500 volunteering hours. Through all of these initiatives, the total number of those benefiting from Alcatel-Lucent Foundation activities around the world was 65,600 children and young adults from disadvantaged communities. In 2014 the Foundation will continue to support its programs and increase in-person and virtual volunteering, pro-bono skills sharing and mentoring. Choose one of our grassroot programs and volunteer: All Grassroots Programs: http://www2.alcatel-lucent.com/foundation/grassroots-programs.php APAC China Providing Students In Western Sichuan With Education Opportunities with BEBF New Great Wall: Self-Improvement Classes for Poverty-Stricken Students Fostering Character Building, Creativity And Leadership with JA China Empowering Children, Removing Discrimination with Beijing Brooks India Empowering Young Women for the World of Work with Prerana Resource Center Educating for Economic Freedom with SOS Children's Villages Vocational Training and Social Transformation for the Underprivileged with SGBS Trust Life Skills for Underprivileged Youth with ARUWE Helping Women and Children to Get Work Skills and Education with Faith Foundation Helping Street Kids with Non-Formal Education with BECC India Providing for the holistic needs of orphans and abandoned children with CHILD Thailand Developing ICT Skills in Thailand with EDF Thailand Grassroot programs EMEA AMERICAS Belgium and Egypt Brazil New Lessons, New Life with Mothers at Risk Improving Education through Technology with Instituto Ayrton Senna Egypt Reinforcing the Learning Abilities of Children Enrolled in Public Schools with Banati Foundation Education for Underserved Girls with AUEED Social Inclusion and Restoring Confidence in Street Children with Samusocial International Become their Mentor with Injaz Egypt France and Worldwide Towards Economic Independence with Passeport Avenir Kenya Food Security through Education and Women Empowerment with Kenya Red Cross Morocco Making School Education a Reality with SOS Children's Villages Entrepreneurship Masterclass with Injaz Morocco Nigeria Achieving Self Sufficiency Through Coaching and Mentoring with SOS Children's Villages Poland Women's Act with Foundation for Poland South Africa A Step Towards Employment with VCI Spain Building New Life Opportunities for Youth through Digital Inclusion with Fundacion Adsis Canada Helping Poor Single Mothers through Technology with iSisters Developing Business and Entrepreneurial Skills in High School with JA Canada U.S.A STAR Scholarship Program with EWL Preparing Young People For Success with JA Dallas Encouraging Students to Explore the World of Science with Frisco Education Foundation Empowering Youth for Economic Success with JA Chicago Boosting Confidence through Language Training with Catholic Charities of LA Preparing Young People for a Financially Stable Future with JA New Jersey Empowering Students to Become 21st Century Global Citizens with Oiada International Venezuela Empowering Young Disadvantaged Girls Through IT Training with Superatec Ways to Volunteer With the Alcatel-Lucent Foundation in 2014 If you want to volunteer with Alcatel-Lucent Foundation, please register on the Alcatel-Lucent’s Volunteering Management Website Make an educational video for our new signature program, Campus in the cloud on a topic of your choice Be a mentor in one of the Alcatel-Lucent Foundation programs Assist a teacher or teach a foreign language or a subject you are comfortable with Donate clothes and books for the less fortunate Host a Career Day workshop Speak about your career path and what it means to be successful for you Submit and coordinate a project for the Global Days of Caring 2014 Volunteering Management Website This is your personal volunteering management space. You can search and join various causes, keeping in mind your skills and time availability. This website, which allows you to set and track your volunteering hours and goals, also lets you view the event/program reports and get information about the events in your area. If you want to volunteer with Alcatel-Lucent Foundation, please register on the Alcatel-Lucent’s Volunteering Management Website. You can download the user guide here. Ambassadors in Action Melissa Vernon, Alcatel-Lucent USA Nothing can compare to the feeling I have once I have completed a volunteer assignment. Volunteering allows me to give back to our community and make it a better place. Today I may be the person with the ability to help, but tomorrow I may be the recipient of someone else's volunteer effort. Nthabi Mashilwane, Alcatel-Lucent South Africa My volunteering in our company CSR priorities provide me with greater purpose in my daily activities. It is a quest for meaningful work-life balance, considering the value add and partnerships with the community. Volunteerism has, over the years, enhanced my professional networks, which gave me value far beyond my professional career. Through volunteerism I get a personal meaning that results in my self-fulfillment. LIU Yiqing, Alcatel-Lucent China I volunteer because many of my colleagues in ALU are volunteers too. They shared their interesting stories and photos with me, so I thought why not be a member of the team? In 2013, ASB launched a series of photography lessons for the migrant children. As I’m good at taking photos, I volunteered as teacher and shared with them my experience and knowledge. I had a really good time volunteering! 34 Volunteering Events were Registered for Global Day of Caring 2013 Edition! Terri Tauber – Alcatel-Lucent USA I started volunteering locally when my children were in elementary school as a way of giving back to the community and setting an example for my kids. Now that they are grown and I have more time, I serve on the board of a theater company, I’m a member of the Summit Elks Lodge and I run our high school’s Project Graduation event. Through Alcatel-Lucent, I volunteer for Junior Achievement of NJ and I co-chair our Take Our Daughters and Sons to Work Day program. After all these years, I still find volunteering to be very rewarding! Nataly Leal, Alcatel-Lucent Colombia I'm a volunteer to favor the peace and the worldwide development. The voluntary work can transform the pace and nature of development and it benefits both society and volunteers. With significant contributions in both economic and social terms, this activity contributes to the creation of a more cohesive society by building trust and reciprocity among citizens. To volunteer is often a challenge, but it also means acquiring new knowledge and performing rewarding activities. Each volunteer brings his knowledge, while learning to better understand the problems faced by others. I’m happy, I’m a volunteer! WAN Haifeng, Alcatel-Lucent China I benefited from good education and I hope all children can have equal chances to receive good education. As a volunteer, I joined the “BEBF” program to help these children from poor families. Years by years, with this project continuous help, these children have finished their middle school education and some of them are learning in high school now. I really feel happy to spread hope and love. In the final year alone, employees filled 2,171 volunteer placements and contributed to ConnectEd, positively impacting 11,755 youth, teachers and parents! More than 478 employees gave their time and support during GDOC 2013, benefiting more than 5,525 people Emma FERNANDEZ, Alcatel-Lucent Venezuela “Is not enough to feel sorry for other that needs help, it is necessary to do something for them”... Is impressive to see how with a few little things done by each one of us, we can make the difference. It won’t be the difference for the world, but for sure will be the difference for that ones who receive our hand. Give back a little of what life has given to us! If we help a child in need today, he will become a better person, a person who you won´t be afraid to find in your way tomorrow. You can help from your element: sharing your knowledge, your time, donate your used clothes or your children old toys, sowing in them the seeds of help. The feeling we have each time that we made the difference for someone, I assure you, it’s something awesome! Liliana Hernandez, Alcatel-Lucent Mexico I feel lucky to be able to volunteer because it gives me the opportunity to support incredible causes. Sometimes we do not realize the potential we have as human beings to become volunteers and how much we can contribute to our society until someone says, "thank you, without your support this would not be possible." Just at that moment, when someone gives you a smile for your good deeds and you know you changed their mood, is when you feel the satisfaction that perhaps you already changed someone´s life. Bimpe AYO-ELIAS, Alcatel-Lucent NIGERIA I volunteer so I can positively impact the less-privileged in my country, society and neighborhood and make life meaningful for them through different life-changing initiatives. WANG Wenjie, Alcatel-Lucent China Helping people meaningful. makes me feel I am doing something Gabriela Cano, Alcatel-Lucent Brasil I volunteer because the greatest feeling you can have in life is to make someone feel good about him/herself. Everyone in this world should have at least once the opportunity to actually do something for another person because at the end of the day you are actually doing something for yourself. Giving is the most wonderful gift in life! Raymond Corral, Alcatel-Lucent USA Giving back to the community is a way to remind myself of the many blessings that I have. My dad was also one to give of himself so willingly that he passed it down to me. I learned so much from him that the words “Love thy neighbor” really have true meaning. MENG Yue, Alcatel-Lucent China As a volunteer, I can collect the most beautiful smiles from around the world, and it’s enough. In 2013, over 2,000 employees in China volunteered for over 13,000 hours, enabling the company to receive several honors for its CSR activities. Sherine El-Soussy, Alcatel-Lucent Egypt Volunteering gives us a better chance to meet and interact with people from different walks of life. It teaches us to count our blessings and experience real life diversity. It opens up our minds and gets us more in touch with our real surroundings. We all need to believe in our efforts and believe that we can make a difference. Yves Charreire, Alcatel-Lucent France Volunteering could be seen as helping other people to progress, but that is not it. For me this was probably far more a selfish attitude to learn something different and to be a sponge for new ideas, a new way to look for innovation. Listening is not only a gift for the person you listen, this is a common present. Roger Ghorayeb, Alcatel-Lucent Lebanon I am thankful to get the opportunity to volunteer together with my team , visiting the old women shelter and spend the day with them. It was thoughtful and a heart touching initiative. I think it shows unselfishness and dedication to help and serve others… May this day go beyond celebration. I hope to see in the coming years concrete impact on the society, where women become really equal to men and not only in wishful thinking and words! WANG Futang, Alcatel-Lucent China I trust if what I do is helpful and valuable for others it’s good to be done, and I’ll just do it. My small step may be big help to others. It’s such a good thing that helping others is rewarded with sincere smiles. 48 multi-year programs supported in 19 countries in 2013 In 2013, +4,900 Alcatel-Lucent employees donated approximately 34,500 hours to 119 goodwill projects in 35 countries Bedis Ben Hadj Ayech, Alcatel-Lucent Senegal Volunteering for me is a must. I believe everyone deserves to be helped. My experience was amazing because I witnessed the solidarity and the sense of sharing the kids have. The littlest thing they have, they share it among themselves. And that really touched me. These children are hopeful and optimistic despite the situations they are going through. They manage to hang in there. Life is too short and no one knows what tomorrow is made of. I try my best to give a lending hand as much as I can because it is important to give back to the community you live in. GUO Yan, Alcatel-Lucent China Being a volunteer is good way to discover myself, and it actually gave me much more than I expected. Tarik El Amrani, Alcatel-Lucent Morocco I have to say that it was a great and rewarding moment this Saturday… with a class of teenagers eager to discover the business world towards Alcatel-Lucent. I am sure if they pass nearby our office they will see us with other eyes. Great memories that will remain etched in me. I would love to participate again. Rita EMDIN, Alcatel-Lucent Nigeria It is a great opportunity to give back to the society. Personally, I get fulfillment when I touch lives positively. Philip SAKWA, Alcatel-Lucent Kenya I volunteer because it gives me energy and satisfaction when I am part of an activity that brings positive change to underprivileged societies/communities, and improves lives. I think our society makes us who we are and giving back in any way is very rewarding for me. Ahmed Harraz & Khaled Ayman, Alcatel-Lucent Egypt Being a part of My Environment program with Injaz was an uplifting experience, for us and the school children. It was a chance to represent ourselves & ALU as being positive contributors towards our community. Without a doubt, the future of this country depends on the youth; we must all do our part in educating these kids on how to collectively preserve our natural resources and surrounding environment. Peter Burns, Alcatel-Lucent USA ‘Giving back’, should not just be a cliché we use randomly; it should be the fuel that energizes our efforts to make a positive difference in the lives of others and our community. Ravikumar Calyanakoti, Alcatel-Lucent USA Volunteering helps channelize my knowledge and energy into something that makes a difference in other people's lives. It gives me a sense of fulfillment. I also see it as 'getting back' in the sense that I learn from the experiences it offers, which helps shape me as a better person. The total number of those benefiting from Alcatel-Lucent Foundation activities last year was 65,600 children and young adults from disadvantaged communities To Know More If you want to volunteer with Alcatel-Lucent Foundation, please register on the Alcatel-Lucent’s Volunteering Management Website. If you want to know more, you can send an email to Elisabeth Eude, Alcatel-Lucent's Executive Director at: [email protected] Useful links: Foundation Homepage: www.alcatel-lucent.com/foundation Volunteering Management Website: http://campus-in-the-cloud.alcatel-lucent.com/volunteering/ User guide: https://engage.alcatel-lucent.com/docs/DOC-164436 Engage: https://engage.alcatel-lucent.com/groups/alu-foundation Facebook: www.facebook.com/AlcatelLucentFoundation Flickr: www.flickr.com/alcatel_lucent_foundation/ Twitter: https://twitter.com/ALU_Foundation
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