No fighting, no biting no screaming Bo Hejlskov Elvén Clinical psychologist Problem solving Conflicts are often reciprocal problem solution - I have a problem that I solve - My solution becomes a problem for somebody else that he or she must solve - In a way he or she becomes a problem for me to solve... This kind of conflict can only be solved by one of us using solutions that do not become a problem for the other Solutions We would like to teach others to use solutions that do not cause problems for us It would be more logical that we find solutions that do not create problems for the person In order to avoid powerlessness and lack of control The Principle of Control You have to have self control in order to coorporate The Principle of Control Everybody wants to avoid lack of control in order to avoid - Severe anxiety - Hitting - Kicking - Biting - Throwing of furniture - Severe self harm The Principle of Control Refusing or taking a long time Lying Running away or stepping backwards Spitting, hitting out or screaming Biting one's hand or cutting one's arm Threats Bad names That's why everybody has solutions and strategies in order to keep self control - Authority The relation between my prime minister and me - He has more power over me than I have over him - Which gives me the right to think and say that he is an idiot - And even write it in a letter in the newspaper - If he answers he will lose power and authority The Principle of Control g e r o u s Refusing or taking a long time Lying Running away or stepping backwards Spitting, hitting out or screaming Biting one's hand or cutting one's arm Threats Bad names N o t d a n That's why everybody has solutions and strategies in order to keep self control - Affect trigger Time Chaos Affect Regulation Affect intensity No control Self control Affect trigger Time Affect Regulation Affect intensity No control Self control Affect trigger Time Chaos Affect Regulation Affect intensity No control Self control Affect trigger Time Kaos Affect Regulation Affect intensity No control Self control The Principle of Control That's why we must strive to - Make sure the person in focus keeps his or her self control Help the person regain his or her self control if he or she has lost it Use methods that helps the person lend control to us The principle of responsibility He who takes on responsibility can make a difference Bernhard Weiner Bo's car work shop We work in a car work shop - Who's responsible for service and repairs in the work shop? - The owner of the car? - The car? - Cars don't have to coorporate - Cars can't just stop being broken - The mechanic needs to use the proper tools and procedures Bo's car work shop We work in a car work shop - Who's responsible for service and repairs in the work shop? - The owner of the car? - The car? - Cars don't have to coorporate - Cars can't just stop being broken - The mechanic needs to use the proper tools and procedures The meter maid If you get a parking ticket you have two possible thoughts - I put the car in the wrong spot. That was stupid - The meter maid is an idiot - The last thought doesn't make you choose another spot tomorrow - And you will get a new parking ticket - Which confirms your opinion: They are idiots - And you do not learn and keep getting tickets Bo's car work shop We work in a car work shop - Who's responsible for service and repairs in the work shop? - The owner of the car? - The car? - Cars don't have to coorporate - Cars can't just stop being broken - The mechanic needs to use the proper tools and procedures Bo's car work shop The car is supposed to be in better shape after you pick it up at the work shop Affect trigger Time Chaos Method: Calm Affect intensity No control Self control Tools Demands - We compensate for the lack of ability to know what's good for oneself - We use demands in order to - Make daily life work - Enhance hygiene - Secure development - Facilitate learning But we have to accept responsibility for the demands Adjustment of Demands Refusing is a solution Everybody is entitled to say no! Our responsibility is to make sure the person says yes! - Comprehensible structures - Physical Adjustment of Demands Refusing is a solution Everybody is entitled to say no! Our responsibility is to make sure the person says yes! - Comprehensible structures - Physical - Rules - In time - Compensates for low ability to predict Adjustment of Demands On top of that we can facilitate short term comprehension - Sense of participation - Deals - Choices - Experience of an us - Future - Preparation time - When you' re ready - Snoozing Adjustment of Demands Prompts and cues Creating general view Creating reasons A sense of having finished Bribes Motivating acts Further short term comprehension tricks - Affect trigger Time Chaos Method: Escalation Affect intensity No control Self control Diversion Straight diversions - Talking about the person's interests - Questions - Look! Affective diversions - Humor Change of staff Safe and well known activity Perceptual diversions Affect trigger Chaos Time Self control No control Method: Low arousal approach Affect intensity Affect Contagion Affect is contagious we feel other's affects Using mirror neurons Mirroring muscle tension Affect Contagion All children are born with the ability to mirror affect It is the basis of empathy development People with special needs do not have a standard empathy development They do not develop the ability to separate their own from somebody else's affect Time Chaos Affect contagion Affect intensity No control Self control Low Arousal Approach Keep calm Avoid anger Avoid prolonged eye contact Low Arousal Approach Keep the distance - When the person steps backwards you step backwards as well - Step backwards in demand situations - Do not stand opposite the person Low Arousal Approach Low Arousal Approach Low Arousal Approach Sit down when the person is agitated Avoid a marked body language Pretend to be walking home from the pub Avoid being infected by the other's tension Make sure your calm is contagious Affect trigger Time Chaos Method: Chaos Affect intensity No control Self control Low Arousal Approach - When In Chaos Wait- it is often enough Make other people leave Avoid touching with tense muscles Relax when somebody grabs you Low Arousal Approach - When In Chaos And in emergency situations when you need to grab someone - Use movement instead of restraint - Let go after a few seconds - Avoid pain! No fighting, no biting no screaming Bo Hejlskov Elvén Clinical psychologist Low arousal and self control - Concepts in the management of challenging behaviour Bo Hejlskov Elvén Clinical psychologist
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