EVERYONE CAN BE A LIFESAVER PATROLLING CLUBS OPERATIONS & PROCEDURES Patrol Operations Manual (POM) Previously referred to as 'Standard Operating Procedures' (SOP's) Beach Patrolling Clubs ROYAL LIFE SAVING SOCIETY QLD INC ABN 60 478 008 791 5th Edition, October 2014 Version 5.25 (Please check for an updated version, if more than three months have passed since the above mentioned date) Paul Barry, Brisbane, Queensland, Australia Emergency & Useful Contacts Club Related Ithaca – Caloundra City Life Saving Club Club Phone No Phone 0467 544 855 Club Captain Name / Phone No Lynda Barry President Name / Phone No Neptunes Royal Life Saving Club Branch Phone 07 5535 7264 Phone 0433 771 433 Airlie Beach Whitsunday Life Saving Club Not applicable Shayne Baker Phone -7 4630 9043 Mobile 0411 073 428 Stu Casey Phone Mobile 0403 956 753 Paula Koda – Refer all matters to Club Captain Clive Newman Phone 07 3351 8452 Mobile 0457 434 986 Physical Address 29 The Esplanade Bulcock Beach, Caloundra Qld 4551 Lot 183 Gold Coast Highway Tallebudgera Creek PO Box 5708 Palm Beach Qld 4221 Stafford Heights Qld 4053 Shute Harbour Rd Airlie Beach Qld PO Box 860 Cannonvale Qld 4802 Nearest side road Minchinton Street Tallebudgera Recreational Camp Car Park Gold Coast Highway Broadwater Ave Beach Identifier Beach Access 299 Tower No 17 None Local Landmark Rumba Resort Tallebudgera Recreational Camp Airlie Beach Lagoon eMail [email protected] [email protected] [email protected] Police Crime Stoppers 1800 333 000 Caloundra Station Water Police Crime Stoppers Phone 07 5439 4444 Phone 07 5444 6014 Phone 1800 333 000 Palm Beach Water Police Phone 07 5534 0222 Phone 07 5591 1066 Proserpine Whitsunday Water Police Phone (07) 4945 1333 Phone (07) 4948 8888 Phone 07 4967 7222 Fire Brigade (Fire & Safety) Caloundra Phone 07 5436 4222 Burleigh Heads Phone 07 5569 7733 Airlie Beach Phone 07 4946 6442 Ambulance 000 / 112 000 / 112 000 / 112 Nearest Hospital Caloundra Hospital Phone 07 5436 8500 Robina Hospital, 2 Bayberry Lane, Robina Q 4226, Phone 07 5668 6000 (Gold Coast Hospital, Phone 07 5519 8211) Proserpine Hospital 2 Herbert Street, Prosperine Phone: (07) 4945 0400 Nearest Doctor Surgery Caloundra Bulk Billing Surgery 68 Bulcock St, Phone 07 5438 1488 The Palm Beach Currumbin Clinic 37 Bilinga Street Currumbin, Phone 07 5534 Whitsunday Medical Service 400 Shute Harbour Road, Airlie Beach Phone: (07) 4946 6275 SES Caloundra Phone 07 5491 6699 (132 500) Ormeau Region Airlie Beach Unit Surf Comm Phone 07 5444 8804 Phone – 07 5576 7160 Nearest Surf Club Met Cal Radio Room Lifeguard Supervisor Phone 0418 711 046 SLSA Duty Officer Graham Sharry Volunteer Marine Rescue Emergency Phone 07 5547 3100 Phone 1300 369 003 Life Saving Related Phone 07 5491 5043 Tallebudgera None Phone 07 5576 4415 None Stu Casey, Airlie Beach Lifeguard (RLSS) Phone 0403 956 753 Phone 0408 709 409 Stuart Hogben Phone 0403 577 647 None Caloundra Coast Guard Phone 07 5491 3533 VMR Currumbin Phone 07 5534 1000 VMR Airlie Beach & Whitsunday Phone 07 4946 5200 RLSS Executive Director Michael Darben Phone 0416 045 772 Michael Darben Phone 0416 045 772 Michael Darben Phone 0416 045 772 RLSS Club Liaison Officer Paul Barry Phone 0413 335 859 Paul Barry Phone 0413 335 859 Paul Barry Phone 0413 335 859 Council Sunshine Coast Phone 07 5420 8200 Phone: 1300 130 854 – general enquiries Phone: 1800 637 000 – a/hours emergency Phone: 1800 606 000 – Disaster Hotline Phone – 07 4945 0200 Disaster Centre Phone 1300 972 006 Cyclone Phone 1300 659 212 DPI B&FP Phone – 07 5444 4599 (13 25 23) Main beach, Phone 07 3404 6999 (13 25 23) Phone 07 4946 7003 DERM & QPWS: 07 4967 7355 Transport Translink 13 12 30 Bus - Caloundra – Phone 07 5491 2555 Rail - Landsborough – Phone 07 5494 1008 Bus – Phone 07 Rail – Varsity Lakes – Phone : 07 5554 9556 Greyhound – Phone 1300 473 946 Aiport (Proserpine) Phone – 07 4945 0200 Glass Repairs Caloundra Glass, Phone – 5491 6255 Wildlife Care Australia Zoo – Phone 07 5436 2000 Underwater World – Phone 07 5444 6014 Wildlife Care – Phone 07 5441 6200 Other Nth Qld Glass – Phone 1300 716 141 Currumbin Wildlife Sanct – Ph 07 5534 1266 Animal Welfare Leaque – Ph 07 5509 9000 Wildlife Hotline: 1300 130 372 RSPCA: 1300 264 625 RSPCA - 1300 ANIMAL (1300 264 625) Turtle Hotline 1300 370 372 Call Centre's Tobacco Hotline 1800 005 998 Poisons Infoline 13 11 26 Telstra 13 29 99 RACQ Counseling Energex 13 11 11 Life Saving Chaplaincy: 0411 331 495 Lifeline : 13 11 14 Salvos Care Line : 1300 363 622 Beyond Blue : 1300 224 636 Kids Help Line : 1300 551 800 Energex Emergency 13 19 62 Ergon Life Threatening Contact No 131 670 Directory Assistance : 1223 (free on landline) or 1234 (premium) © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 2 Patrol Operations Manual for Beach Patrolling Clubs Table of Contents Sect'n Contents 1 2 3 4 5 6 7 8 9 Page Contents / Affiliated Club Details Strategic Focus Management, Administration & Membership Beach Patrol Procedures General Rescue Skills & Equipment Two Way Radio Procedures IRB Procedures Beach Conditions Qualifications, Certifications & Examination 3 4 5 8 14 17 20 27 29 This manual is not intended to be a stand alone training manual and is intended to be read in conjunction with the following training materials: Royal Life Saving – Swimming & Life Saving Manual Royal Life Saving – Lifeguard Manual Members may also refer to Surf Life Saving training material. Note : Standard Operation Procedures (SOP) If a SOP is contradictory in this and/or the above publications, then if instructions for a Procedure are contained in this manual, then that procedure shall over ride other instructions; however if the matter is not clear, it is to be raised to your Club or Patrol Captain who will make a determination. A copy of this manual is to be provided to all Patrol Captains 1. Affiliated Clubs Details This manual has been prepared for the use of Club's affiliated with The Royal Life Saving Society Queensland Inc, operating an Accredited Beach Patrol (or other volunteer surveillance service) in a public area, for predominantly surveillance, prevention and rescue work, mostly but not limited to, a partially flat-water environment and inland waterways. At the time of publication, the following Clubs were affiliated with the Society and accredited for regular Beach Patrol work: Club Details Approved Club Name Ithaca – Caloundra City Life Saving Club Inc Neptune Royal Life Saving Society Club Branch Inc Airlie Beach Whitsunday Life Saving Club Inc ABN 69 400 598 562 35 590 440 286 38 665 098 982 Tax Concessions GST: since 1/7/2005 FBT: since 1/7/2005 Income Tax: Exempt Since 1/7/2000 GST: since 1/7/2005 FBT: since 1/7/2005 Income Tax: Exempt Since 1/7/2000 GST: 1/5/2013 FBT: 1/5/2013 Income Tax: Exempt: 1/5/2013 Registered ACNC Yes, since 3/12/2012 Yes, since 3/12/2012 Yes, since 1/5/2013 Deductible Gift Recipient Yes, since 1/7/2000 Yes, since 1/7/2000 <in progress> Registered for GST No No No Short Name Ithaca / ICCLSC / Caloundra City Neptune / Neptune's Airlie Beach Prime Surveillance Area Bulcock Beach, Caloundra Bathing Reserve at Tallebudgera Creek, Gold Coast Boathaven Beach & The Lagoon DCS Accreditation Yes Yes No Website www.caloundracity.asn.au www.neptunerlsc.com Logo Clubs are to hold and be aware of the accreditation and funding agreement that the Society holds with the Queensland State Government, Department of Community Safety (DCS). Member: RLSSQ/Society: PC: IRB: DCS: Definitions A Member of a Club affiliated with the Society The Royal Life Saving Society of Queensland Inc Patrol Captain Inflatable Rescue Boat Dept. of Community Safety, Qld State Government © Royal Life Saving Society Qld Inc Publishing Information © 2008 The Royal Life Saving Society Qld Inc, all rights reserved. Published by: Author: First Published Patrol Operations Manual Combined Clubs Committee, RLSSQ Paul Barry 2008 (Version 5.25) 3 2. Strategic Focus The Society's Focus in respect to Beach Patrolling Clubs is as outlined below: Purpose: To prevent, the loss of life from drowning. Aim: Objective: How we are trying to achieve our Aim To support Club's affiliated with the Royal Life Saving Society by providing guidelines for beach patrol operations. What we are trying to achieve, by doing this we will achieve our Purpose 1.) To assist all persons in need of assistance and in danger of drowning within our prime surveillance area, and that we are able to do so safely, and 2.) To build participation in Royal Life Saving Programs Goals: Specific Actions Clubs can do to meet its Objective) 1.) To perform a beach surveillance service (Beach patrol), during designated times 2.) Train and educate members, to enable them to perform a beach surveillance service 3. ) To promote (water) safety and provide assistance when required and safe to do so 4.) To promote participation in Society Programs and Competitions Safety over rides everything we do Any activity involving water can be a dangerous activity, and if completed without due care and attention, injury or loss of life can occur. It is the responsibility of all members to conduct all activities in a safe manner, not only for their own safety, but also for the safety of fellow volunteer and the public. . CHILD & YOUTH RISK MANAGEMENT STRATEGY (BLUE CARDS) CODES OF CONDUCT All Members and Office Bearers of Clubs are required to comply with the Society's Codes of Conduct and Policies, which are issued from time to time: Background The Society recognises that the identification and management of risks of harm to children and young people is essential to the creation of a safe and supportive life saving environment. However, responsibility for developing, monitoring and reviewing child and youth risk management strategies rests with individual Clubs who are considered to be best placed to evaluate the services they provide and the environments in which they are provided. A001 A002 A003 A004 A005 A006 A007 Resources The Society provides guidance and support to Clubs in developing and implementing its child and youth risk management strategies; additionally Clubs have available from Surf Life Saving Qld (SLSQ) template documents and other resources to assist develop their own strategy. A008 A009 A010 A011 A012 A013 Equity & Equal Employment Opportunity Grievance Policy & Procedures Anti Harassment Member Protection Privacy Policy Code of Ethics Professional Behaviour of RLSSA Presenters, Examiners & Instructors Anti Doping Policy Protection of RLSSA Intellectual Property National Sponsorship Policy RLSSA Alcohol Sponsorship Occupational Health & Safety Conflict of Interest Policy Requirements SWIMMING & SURVIVAL SKILLS Clubs are required to: 1) have a complying Child & Youth Risk Management Strategy as required by The Commission for Children and Young People and Child Guardian (CCYPCG) ~ refer to: www.ccypcg.qld.gov.au; and 2) appoint a Member Protection Information Officer (MPIO) who completes specific training in member protection and who is available to all members. Refer to online training provided by The Australian Sports Commission at: www.playbytherules.net.au. POLICY STATEMENTS The Society issues policy statements form time to time in respect to current issues : M001 Administration of Oxygen M003 Basic Oxygen Equipment M005 Resus of Near Drowned M007 Epilepsy M009 Asthma M012 Use of Defibrillators M002 Types of Oxygen Equipment M004 Advanced Oxygen M006 Communicable Diseases M008 Diabetes M011 Aquatic Neck Injuries MODIFICATION OF PROCEDURES AT CLUB LEVEL It is acceptable for each individual Club to modify procedures detailed in this manual, to suit specific requirements at each Club. If a major or permanent change of procedure is implemented, the Club Captain should report such to the Combined Clubs Committee, for confirmation and/or inclusion in the next version update of this document. ACKNOWLEDGMENT - SLSA The Society acknowledges and appreciates the support of the Surf Life Saving Association (SLSA) in providing affiliated Clubs assistance, support and resources, particularly in respect to Children and Young People, and Inflatable Rescue Boats. VERSION CONTROL / UPDATES Members should also refer to policy statements issued by the Australian Resuscitation Council (ARC) (www.resus.org.au) of which RLSS is a members, who issues further policy statements. © Royal Life Saving Society Qld Inc The Society's manual titled 'Swimming & Life Saving' should be read in conjunction with these procedures. It is not the intention of this publication, to repeat skills detailed in the Swimming & Life Saving manual, with this publication focusing upon Beach Patrolling procedures. This manual is continually updated. Upon any change to the manual a new version number is allocated and the updated manual is placed on the Society's website. It is recommended to re-check the Society's website for an updated version, if more than three months have passed since the date on the front cover of this manual. Patrol Operations Manual (Version 5.25) 4 3. Club Management, Administration & Membership Record Keeping Member Forms (Membership Application Forms, IRB Usage / Waiver Forms, etc). Clubs are to appoint a person responsible for recording keeping who is to be responsible for keeping the following records for the below mentioned time periods: RECORD RETENTION PERIOD (MINUMUM) Operational Documents Patrol Log To be kept for at least 7 years Incident Report To be kept for at least 7 years Membership Records Membership Forms IRB Usage Forms Other Club Resources The following forms are available for use by Clubs, and may be obtained from the Club Liaison Officer: To be kept for ever To be kept for ever Competency Forms Examination Report Forms To be kept for 2 years Examination Material To be kept for 2 years Reports Reports to DCS Reports to RLSSQ Original forms must be retained for seven (7) years after a member leaves the Club. Whilst its an administration issue for each Club, the Society recommends that a new membership form should be obtained each year (the standard Membership Forms serves as an Application and Renewal form). Patrol Log Book Incident Report Form TEMPLATE DOCUMENTS IRB Usage Forms Membership Application Critical Incident Debrief Standard template documents may be modified by Clubs, providing the substance of such documents is not changed. Should Clubs develop improved templates they should be forwarded to the Club Liaison Officer for review. To be kept for 4 years To be kept for 4 years Log Books & Records ORGANISATION OF MEMBERS All Club activity is to be detailed in log books and all incidents must be recorded. Log books must only contain facts with no slander or defamatory comments to be written in such records. Members need to be aware that any Club record may be viewed by external parties including the Society, a Court or Coroner and it may be very embarrassing to a member, if inappropriate remarks are contained in Club records. If defamatory remarks are made, the member may even be held accountable for such remarks. Copies of logs are not to be provided to the public, members, solicitors or any other party, other than RLSSQ, DCS or by Court Order. Members are to be restored shifts with each Patrol team having a minimum of two members with at least Bronze Medallion qualification, with the preferred patrol consisting of: Patrol Log's It It should be noted that the Patrol Captain is not require to have all skills as listed above, as long as sufficient persons on the patrol hold such skills (i.e. a Patrol Captain does not have to be an IRB driver). The Patrol Log is to be completed for every patrol with the Patrol Captain, Club Captain or delegate to complete and sign the log daily. Time of Operations Patrol Shifts may be conducted during differing time zones: Clubs are to use Patrol Log books that have been approved by the Society. Unless specifically requested, copies of log books are not required to be given to RLSSQ or DCS, providing that summaries are provided every six months in accordance with DCS funding agreements. Incident Report Forms (“IRF”) Incident Report Forms (previously known as a first aid log) are to record any treatment given to the sick or injured including Club Members, with the Club keeping the original document. Copies of the log books are not to be given to any person. a) Weekends and Public Holidays during Summer These time periods are the normal operational time for Clubs with peak season during the months of December and January. b) Week Day / Mid Week / Winter Planned Beach Surveillance operations are not envisaged at this time, however may be conducted at the discretion of the Club Captain. Beach Patrol times (start and finish time) may be determined by each Club in consultation with local stake holders (i.e. Local Council), the Clubs experience, beach conditions, and if necessary a risk assessment conducted by the Club. When storing logs, they must be stored in a secure manner as they contain confidential patient information. © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 5 AUTHORITY & OTHER MEMBERSHIP ISSUES Disputes and Complaints Trade Practices Disputes or complaints may occur at any time, and usually center around a decision, policy or person. Disputes are to be raised with the Patrol or Club Captain for investigation. Any formal dispute is to be referred to the Clubs Management Committee who will consider the Society's dispute resolution policy (which is available on the Society website). Clubs may link themselves with the Society by stating that they are affiliated with the Society, but are not to indicate that they represent or speak for the Society. The Society logo and trademarks may not be used without permission, except in a referential manner when referring to a Clubs affiliation, courses or qualifications. Fire Inspections / Clubhouse The over riding factor to a dispute or complaint is member and public safety. Whilst a member is expected to follow all directions of higher ranking members; they are responsible for their own safety; and if they feel what they are being asked to do is not sufficiently safe, they should not partake in such activity. Any Club may request that the Society mediate or become involved, if a dispute is not able to be resolved at Club level. Life Saving Club buildings may be deemed budget accommodation and may be subject to annual fire safety inspections from the Queensland Fire & Rescue Service. Clubs are required to cooperate with fire safety inspections and comply with all regulations, rules and directives of Queensland Fire & Rescue. All Clubs are required to have a no smoking policy inside any Club building. Certification of Qualifications and Experience Order of Authority The hierarchy of authority within a Club is as follows (from lowest to highest): A instructor qualified by the Society is to instruct and train members in the skills required. The Society, in conjunction with the Combined Clubs Committee, will develop a qualification syllabus for Clubs. Membership – Patrolling Clubs It is suggested that each Club have the following classes of membership: Active: Patrolling and active Members. Each Club should categorised members in to the groups based upon age, such as Senior and Junior membership. Social: Non-active members, may have limited voting rights Life: Members who at been active for a considerable period Other: Honorary, Competition, Associate & Support Membership as required by the Club Work Heath & Safety AND Insurance The Society arranges Work Cover insurance for all Active Senior members of Affiliated patrolling Clubs (providing the Club provides information to the Society and follows Society guidelines). Clubs are required to provide a current list of members to the Society in October and January of each season, or if membership significantly changes. Clubs should familiarise themselves with the requirements under Work Cover including how to lodge an accident or incident report and claim form. Strict time frames need to be observed in lodging claims, otherwise claims may be rejected by Work Cover. Additional insurance is a matter for the Club, and Clubs should consider obtaining insurance to cover risks involving junior members, non-active members, officers and directors liability, property damage, and fire & theft. It is intended that reciprocal membership rights exist between individual affiliated Clubs. That is a current member who is not under any disciplinary action, may have limited rights, at the sole discretion of another Club, to attend another affiliated Club and use that Clubs equipment (motorised equipment may be excluded). If a member wishes to take advantage of reciprocal rights, they should contact their Club Captain, who will discuss the requested arrangements with the Club Captain of the other Club. Combined Clubs Committee (CCC) The Society manages its Clubs through the Combined Clubs Committee and Club Liaison Officer. Clubs are to appoint a representative to the Combined Clubs Committee, who shall be entitled to attend meetings of the Combined Clubs Committee. Civil Liability (Good Samaritan Legislation) Club members are afforded some protection from liability by the Civil Liability Act & Regulations (Qld), which is commonly referred to as the Good Samaritan Act. The legislation, which is available from the Society, contains many provisions that affecting volunteer life savers, that should be read and understood by volunteers. Beach Inspections Start of Season Patrol Captain Meeting The Society will periodically (randomly) inspect each Club and provide feedback to the Club in respect to beach patrols. The intention of beach inspections is to assist improve the quality of each Clubs beach patrols operations. © Royal Life Saving Society Qld Inc At the commencement of each season, the Club Captain should arrange a PC meeting to review these procedures, and any new policies and procedures. Patrol Operations Manual (Version 5.25) 6 CLUB PLANNER << new >> To assist the Management Committee and Club Officers plan the Club year, the below planner is provided of suggested activities for Club Officers to complete, at various stages throughout the season: Administration Operations Equipment People & Training Sport July Complete Accounts, send to auditor Complete Annual Report August Plan & hold AGM Set Membership Fees at AGM Prepare Budget for season Send copy of Annual Report & Audited Financial Statements to RLSSQ September Update Website Send membership renewal notices Send letter & Annual report to stakeholders (RLSSQ, patron, DCS, etc.) Complete OFT Return Hold Management Committee planning session & review 5 year plan Send membership list to RLSSQ October Archive previous seasons records Confirm Patrol Season – start & finish time, hours, etc. Print Patrol Log & IRF book Check stock of Uniforms Prepare Patrol Roster & Circulate Plan & hold PC Meeting Purchase stock for patrols Club Captain to hold meeting of Club Officers who impact Club operations (Vice Captains, Gear Steward, etc) Complete hand over of Club RLSSQ Pro-Am Championships Officers information ILS World Championships (every Induct all new Clubs Officers to two years) their roles Advertise & conduct sign-on Day Conduct member inductions Complete member training November December January Complete pre-season equipment Complete Training Needs check (safe & operational) Analysis determine any needs Plan Training Courses for season Check all equipment prior to Dec/Jan busy period Complete ACNC return Complete DCS Report Lifeguard Challange Plan Christmas & NYE Patrols Re-visit training needs & plan APLSC (RLSSA Nationals) training for remainder of season February March April Consider & nominate members for awards & trophies May Send member list to RLSSQ Seek expression of Interest for Office Bearers, hold meeting to explain roles (etc) June Complete DCS Report Prepare accounts for end of year End of Season Thoroughly clean and store all equipment at end of patrols Prepare list of equipment requires for next season (for committee) Consider & nominate members for awards & trophies RLSSQ Beach Championships Caloundra End of Season Awards Ceremony / Dinner KEY CLUB OFFICERS << new >> Whilst the criteria, role and responsibilities of each officer holder of a Club varies from Club to Club based on the unique circumstances at each Club and the Clubs constitutions, the below guide will assist Club Members understand the roles and responsibilities of the various positions within each Club: Honorary Positions (non voting) Elected by Club Members at the Clubs Annual General Meeting. Patron: Supports the Club in an Official Capacity. It is suggested that the State Member of Parliament by elected as Club Patron. Vice Patron(s): Supports the Club in an Official Capacity. It is suggested that the Federal Member of Parliament and Local Councilor by elected as Club Vice Patrons. Club Captain: Manages the Clubs Patrol Operations. Many Executive Officers of the Club report to the Club Captain. Should hold Patrol Lifeguard Qualification. Chief Instructor: Required to be a qualified Instructor of the Society, and coordinates the training and education of members. Junior Activities Administrator: Manages the Clubs Junior Lifeguard program. Vice President(s): Supports the Club in an Official Capacity. It is suggested that important people in the community of standing be elected Vice Patron. Executive Officers (Reports to Club Captain & Management Committee) Management Committee ( IRB Captain: Responsible for the care and maintenance of the IRB. President: Figurehead of the Club and chairs the Clubs Management Committee. Deputy Instructors: Assist the Chief Instructor with training. Gear Steward: Responsible for the care and maintenance of equipment. Deputy President: Fills in for the President when the President is absent. Clubhouse Director: Responsible for the cleanliness, care and maintenance of the Clubhouse. Secretary: Responsible for Club mail and recording minutes of meetings, also maintains a register of members. Member Protection Information Officer / Blue Card Officer: Manages the Clubs Member Protection & Blue Card Policy. Treasurer: Manages the Club Finances. Involved in setting budgets, monthly finance reports, and annual financial statements. May approve expenditure of Club Funds. Registrar Recorder: Follow up completion of log books and Club records. Auditor: Completes an audit of the Clubs Financial Statements and provides a report to Club Members. The Society requires that the Management Committee of each Club have been a member of the Club for at least two seasons and undergo training in Governance, Member Protection and Club Management and Operations. Such training may be conducted by the Society, or have been gained via alternate training and experience. © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 7 4. Beach Patrol Procedures BEACH PATROLS Equipment Required Patrol Uniforms << new >> Each Beach patrol is to have the following equipment: Clubs are to provide uniforms for beach patrol use which are to be: Patrol Shirt: Yellow long sleeve shirt RLSS Logo (preferred) over left breast Signage (in red): The words Beach Patrol in a prominent position The words Rescue or Lifeguard may also be used if applicable may be printed on the front and rear of the shirt The shirt may have advertising, providing the advertising does not interfere with the uniforms perception as a uniform. Patrol Equipment Checklist Item Standard/Comments Patrol Flags As per Australian Standards Safety Signs As required at each Club Two Way radio's As required at each Club Loud Hailer Hand Held (or PA) Inflatable Rescue Boat Refer to the IRB Chapter Rescue Boards Capable of supporting two people Whistle Pealess, one per patrol member Rescue Tube As per RLSS standard First Aid Kit As per RLSS workplace kit Oxygen Equipment Min. Oxygen Therapy Defibrillator Automatic External Binoculars Strength 10 x 40 Shade area For patrol members Sunscreen SPF30+ Log books, pens RLSS Standard Patrol Arena As per local conditions Flags Signal flags (see below) Shorts: Red Shorts (taslon or similar material) May include RLSS logo or wording as per patrol shirt Headwear: Cap or Sunhat in red/yellow colour; and/or Skull Cap (in quartered Red & Yellow segments) Footwear (optional) – Beach shoes are recommended. Identification: All life savers should wear appropriate identification. The style and design of uniforms shall be approved by RLSSQ. If no applicable RLSS standard can be located, an equivalent standard, such as those as issued by SLSA or Local Councils, are acceptable. Clubs are required to train each member in use of the all of the above mentioned items of equipment. Patrol Captain – Authority (“the PC”) The Patrol Captain of each patrol is responsible for each patrol and has authority over all patrol members (save any authority that other officers of the Club may have). Member Duties whilst on Patrol <<amended>> The PC should have a meeting at the commencement of each patrol, and allocate duties based on experience and training. When the opportunity is available, member training may be conducted during the patrol, at the discretion of the PC. Typical members duties include water and beach supervision, radio operations, first aid, and IRB Driver & Crew. Assessing Beach Safety Prior to the set up of the Patrol Area, the Patrol Captain is to assess beach safety. t is suggested that the PC walk the beach, and even check water conditions. Location of beach flags is to be considered, and they are not to be placed in the same position 'because they have always been there'. The location of beach flags is to be the safest part of the beach, even if this means moving the usual patrol area. In establishing beach safety, the patrol captain is to determine what flag (Yellow, Red, etc.) is to be displayed. Set up procedure Beach patrol's should be set up 15 minutes before the publicised commencement time, however once patrol flags are erected, the patrol is considered to have commenced. The allocated IRB Driver for the patrol is responsible for correctly setting up the IRB, and arranging it to be positioned in the appropriate location on the beach, in consultation with the PC. Beach Closed (Stand-By Patrol) If the beach is to be closed for any reason, the patrol area flags may be crossed in the middle of the beach, with the red flag displayed in front of the patrol area flags. Patrol Members are still required to be in attendance, and warn members of the public, however do not necessarily need to maintain a physical presents in the patrol arena. Patrolling in such a manner is often referred to as a stand-by patrol. © Royal Life Saving Society Qld Inc Patrol Members are required to wear uniform whilst on patrol duties, however if a patrol member is required to enter the water, may remove , cap, shirt and shorts to aid swimming, but may not remove skull cap. Beach Supervision (Surveillance) << new >> The PC should appoint a member of the patrol team to beach surveillance. The role of surveillance includes scanning beach users using a standardised technique, such as Intensive, Extensive or Combined scanning techniques and reporting any unusual or dangerous activity to the PC for assessment. Beach Walker << new >> The PC may allocate patrol members to walk the beach patrol area in busier times, or when determined by the PC. A beach walker should carry rescue tube, radio communications, whistle and an optional small personal first response & resource kit (bum bag). When a Beach Walker is outside the flagged patrol area, they should be in pairs. A Beach Walker should not enter the water to respond to an incident, without reporting to the PC (via radio) and making an assessment as to their own personal safety. Distraction of Life Saving Personnel << new >> Patrol members should not be allowed personal items including games, books or electronic devices (smart phone, tablets, etc) that interrupt their attention, whilst on patrol. However if the PC is satisfied another patrol member is watching the beach, patrol members may be given permission to check telephones, make telephone calls (etc) for short periods of time. Patrol Operations Manual (Version 5.25) 8 Preventative Actions <<new>> Patrol Close Procedures During the course of a patrol, members should warn the public in respect to dangers, risks or unsuitable activities. Any warning or advice given, that avoids a dangerous situation occurring, is considered a Preventative Action. Patrol members are required to record the number of Preventative Action undertaken, by recording in the patrol log the number of people warned/advised. Incident / Rescues <<new>> A rescue is defined to have occurred when a life saving personnel, has intervened to assist a person who is in difficulty, or may be nearing difficulty, even if that person is not aware of their situation. Minor Incident: - Any incident, that is not a Major Incident. - Includes what is often referred to as an 'Assist' Major Incident: - When a person rescued is in distress, or life threatening situation - When an ambulance or other medical assistance is required - When multiple casualty are involved - When significant resources are utilised Steps during an Incident or Rescue <<new>> 1. Awareness Patrol members need to be aware of beach goers, swimmers and water craft. If hazards are observed, consider appropriate action. Observe high risk beach users (those who are young, old or from an overseas background) and report anything unusual to the Patrol Captain. 2. Assessment The PC will consider those at risk, and determine if intervention is necessary. As a guide, if the risk activity will cause harm, Life Savers should intervene. The PC will also determine the swimmer type (weak, tired, injured, etc) and resources available to develop a rescue plan. At the end of the day's patrol, patrol area flags and all equipment is to be removed from the beach, cleaned, washed, dried and stored. An announcement over the Public Address (PS) system, similar to the below, should be made:Good afternoon swimmers, pleased be aware that the volunteer life savers have now finished duties for the day, and the beach is unpatrolled. Please swim with caution. If you require assistance, or see anyone in difficulty, please call for help by ringing the police, by dialing 000 on a land line telephone, or 112 from a mobile phone. Thank you. The allocated IRB Driver for the patrol is responsible for correctly removing the IRB from the beach, and arranging for it to be cleaned, washed (outboard motors should be flushed in accordance with the IRB procedures) and stored correctly. PATROL ADMINSTRATION & OTHER MATTERS Log Books The PC is responsible for completion of Patrol Logs (and any other logs) during each patrol. At the end of the patrol, the PC is required to complete and sign the log. Non Accredited (old) Equipment Most Clubs hold old or non accredited equipment, such as Reel & Lines. This equipment should be stored in such a manner, that they are not used for operational purposes. Reel and Lines may be used in demonstration and competition provided an observer is in the water and able to stop the demonstration in the event of an incident. 3. Action Life Savers should not enter the water until the PC has determined a rescue plan and safety. PC will consider all resources available and rescue priorities. PC will then allocate duties, coordinate assistance and arrange emergency services (if required). 4. Aftercare Once a rescue is completed and all personnel safely accounted for, PC is to coordinate patients with Emergency Services. If no Emergency Services are required, patient should be released to a responsible adult and suitable warning or advices be given. A debrief should then be conducted by the PC, and the necessary paperwork completed. Major Incident <<amended>> When a major incident occurs, the PC is to allocate patrol members tasks, and is to remain in control (leadership) of the incident unless that task is handed over to another person. If Police (or other Government Agency) attend, control should be volunteered to that person / agency, if it is appropriate. After a major incident The PC should immediately advise the Club Captain, who will determine if a Critical Incident Debriefing session is required. A brief report of all Critical Incidents is to be made to the Society with 24 hours of the incident. A full written report should be completed for the Clubs management committee and a copy is required to be provided to RLSSQ within thirty (30) days. The procedure for conducting a Critical Incident Debrief are outlined later in this manual. © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 9 FLAGS & SIGNALS Hand & Flag Signals Members should familiarise themselves, with the various hand and flag signals as indicated on this page. Colour Red/Yellow Black/White Green Yellow Red Orange/Blue Red/White Flag Colour Guide Meaning Comment Bathing Area Marks Boundary of bathing reserve Board/craft area All boats, boards, etc Safe to Swim No longer used Swim with Caution Beach open but some dangers Beach Closed Not safe for swimming Signal Flag Used for signaling life savers Evacuation Flag May be used with sharks, stingers Patrol Flag Board Area Green Flag Signal Flag A: B: C: D: E: F: Alpha Bravo Charlie Delta Echo Foxtrot G: H: I: J: K: L: Golf Hotel India Juliet Kilo Lima © Royal Life Saving Society Qld Inc M: N: O: P: Q: R: Mike November Oscar Papa Quebec Romeo Phonetic Alphabet S : Sierra T : Tango U : Uniform V : Victor W : Whiskey X : X-ray Patrol Operations Manual Y : Yankee Z : Zulu 1 : Wun 2 : Too 3 : Tree 4 : Fow-er (Version 5.25) Yellow Flag Red Flag Evacuation Flag 5 : Fife 6 : Six 7 : Sev-en 8 : Ait 9 : Nin-er 0 : Zee-ro 10 GUIDELINE FOR SPECIFIC PATROL SITUATIONS Lost Children (or any other lost / missing Person) Club Lock Down Volunteer members are not directly responsible for lost persons, and their duty of care is to provide reasonable assistance, whilst not neglecting their prime Beach Patrol responsibility. However a lost child must be treated with some urgency, as a child could have entered the water and be in difficulty, or have drowned, without having been observed. Each Club should develop its own specific procedures to lock Club premises, so that members can meet in a safe and secure location, in the event of an emergency. Such procedures should be know by all PC's and practiced; and include the following events: Major Public Disturbance (riot) Storm/Weather Major Environmental Event (Tsunami, Earthquake, etc) The following procedure should be undertaken in respect to a lost child: Lost / Missing Person Procedure Action Checklist Parent or Guardian is to be taken to Patrol Arena Smoking in the flagged area Obtain full details of the lost child including: Name Age Description (height, hair, etc) Clothing (type & colour) Last seen location & time Full details of the person reporting the lost child are to be taken (including phone number), if possible obtain identification Request the Parent or Guardian (someone who can identify the child) to stay near the Patrol Arena A report to SurfCom is to be made, who will advise the Police if necessary A suitable announcement via the Public Address System or a loud hailer is If required, patrolling members may be able to leave the patrol area in paddle boards or boats and meet at a neighboring Club to be made An immediate sweep of water area is to be under taken, consider asking all in the water to leave the water A search of the beach and surrounding area is to be undertaken Only stop search, when lost child has been positively identified If after searching for 20 minutes, the lost child is not located, a report to the police is to be considered. Cessation of search efforts is only to be done when: a) The child is found AND positively identified, b) A superior agency (such as SurfCom) instructs search efforts to be ceased, or c) At the discretion of the PC (such as after an extensive search has been completed or the report is considered doubtful). Care needs to be taken when dealing with members of the public, if a member of the public (i.e. a lost child) refuses to come with a patrol member one can not force them, as they may consider a patrol member dangerous. In such a case, it would be better to take the parent to the child for identification purposes. Under the Tobacco and Other Smoking Products Act 1998 (Qld) it is illegal to smoke at any patrolled beach. Whilst it is a good public service to remind the public of their responsibility, Life Savers are to remember their role is a volunteer rescue service, not as volunteer law enforcement officers and Life Savers have no authority to enforce no smoking laws. Smoking Laws are enforced by Queensland Health who have a hotline (1800 005 998) and enforcement officers located on the Gold and Sunshine Coast. Drunk or Disorderly Members of the Public Drunk or disorderly members of the public should not be approached. If a situation occurs that patrol members (or the Public) feel unsafe or is dangerous, the Police should be called. Inappropriate Equipment in Bathing reserves (i.e. Surfboards) Beach goes often best respond to polite advice, however if the item is a major safety concern, the Patrol Captain at their discretion, may request removal of the item. No item should be confiscated and if the item is not able to be removed (i.e. due to an uncooperative person), swimmers should be moved. Fishing in Bathing Reserve Fishermen should be politely asked to move outside the bathing reserve. Speeding Boats, or Dangerous Water Craft Boats are NOT to be chased under any circumstances. Wave the boat down, or use a hand held megaphone and advise the driver as to safe operation, if such is ignored, consider closing the beach or reporting the matter to relevant authorities (Water Police or Maritime Safety). Photographers (i.e. Taking photo's of Children or Women, etc) If the nearby presence of Life Savers does not discourage a photographer, consider reporting the matter to the Police. Public Order & Compliance with Local Laws <<amended>> Theft Patrol Members are to remember they are not Police Officers or Council Local Law Enforcement Officers. As such, whilst they may advise members of the public as to correct conduct, they can not (and should not) enforce such. Patrol Members are not responsible for managing theft, however If theft is observed or reported, the Police should be called. Patrol Members should be cautious and not accuse members of the public of theft. It should be remembered that Volunteer Life Savers primary role is to provide a beach rescue service, not to enforce local laws. If breaches of local laws are of such severity to warrant further action, the appropriate enforcement officers should be called. All advices in respect to local laws, is to be recorded in the Patrol Log. Boat Accidents (Boat, Jet Ski's, Paddle Boards, Kayaks, etc) The Clubs duty is to assist people only, the Club is not required to assist recover property, and should only do so if it is determined safe to members, the Public, and with a low risk of damage to the Clubs equipment. Patrol members should advise the skipper of the craft of the requirement to lodge an Incident Report with Maritime Safety Qld. Other Violence Violent members of the public should not be approached. If a situation occurs that patrol members (or the Public) feel unsafe or is dangerous, the Police should be called. Consider locking the Clubhouse and moving members to safety if required. © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 11 MARINE STINGERS / SHARK SIGHTING If Marine Stingers or Sharks are sighted, the Patrol Captain is to make a determination as to the safety of the beach. Public Safety should not be compromised, however public can often be mistaken when sighting a shark. If a decision is made to close a beach, such should be reported to SurfCom who will co-ordinate with other agencies including the Helicopter Rescue Service, and that neighboring Clubs have been advised. The following PA announcements should be made in the below circumstances. Rays After the Beach is closed, Patrol Members should warn members of the public via foot patrol and IRB (if safe). Prior to re-opening a beach, a thorough search for further dangers should be undertaken, and at least 15 minutes should have elapsed since the last sighting. If a Life Saver Helicopter is on patrol, PC may ask SurfCom if the Helicopter can complete a fly over surveillance. Identification of Sharks – Sharks usually recognised by the presence of a dorsal and tail fins. The dorsal fin cuts the water, whilst the tail fins often moving side to side. Dolhpins have a horizontal tail fins and only one dorsal fin is observed. Dolphins are air breathing and will surface in regular intervals, to breathe. The exhalation of a Dolphin can be quite loud and be heard on the shore. Rays are fish with a body of cartilage. Sting Ray: are probably the most recognized type of ray. They are most easily identified by their elongated, thin tails with barbed stings. Most stingrays' tails have venom glands, which inject an incredibly painful toxin when the sting is used. Thankfully, stingrays only sting out of self defence. A swimmer is unlikely to be stung by a stingray unless he causes the creature to feel threatened. Stingrays may also be identified by their characteristic diamond shape, and by the fact that they are frequently found half- buried in the sand rooting for food. Many rays spend the majority of their time on the sea floor; however some stingrays, such as spotted eagle rays, are more commonly observed free-swimming. Stingrays are oviviparous, meaning that their eggs develop and hatch inside the mother, who then gives birth to live young. These rays can be found in all parts of the world, even in fresh water. Manta Ray: Although they do not have stingers, manta rays are technically a type of stingray; they have simply lost their stings through the process of evolution. Manta rays can be easily identified by their great size. The largest manta rays have a wing spans up to 25 feet and weigh as much as 3,000 pounds! Despite their great size, manta rays are not vicious predators. They usually filter feed and have large padded lobes on either side of their heads to direct food into their mouths. Manta rays are incredibly graceful underwater, and can move quite quickly with seemingly effortless movements of their pectoral fins. Manta rays even breech occasionally, leaping from the water and backflipping in the air. Situation PA Announcement Action Unconfirmed sighting Attention Beach goers, it has been reported to the Club of a Dangerous Marine Animal in Consider if Beach should be the vicinity of the beach, as such we recommend all beach goers leave the water and act closed, if in doubt, close the with caution. beach. Report to SurfCom. Confirmed Sighting Attention Beach goers, a Dangerous Marine Animal has been sighted at <<beach name>>, Close Beach. Actively ask as such we require all beach goers to leave the water immediately. (repeat 2-3 times as swimmers to leave the water, necessary) report to SurfCom. Sighting at nearby Beach (but no immediate danger) Attention Beach goers, a Dangerous Marine Animal has been sighted at <<beach name>>, PC to determine if beach is to whilst you are not required to leave the water at this time, we suggest you stay close to the close. waters edge and listen for further warnings. RISK MANAGEMENT The following guidelines should be followed in respect of the following risk situations. Public leaving possessions with Patrol members Club's are not to accept items of belonging being held for members of the Public. An example of this would be a member of the public asking for a wallet/purse to be minded whilst they go for a swim. Whilst the issue of liability for theft is a concern, also keep in mind fictitious claims (i.e. that wallet had $50 in it), and safekeeping property for the public, takes the focus of the life saver from their prime duties. Violence (i.e. threat of) The Patrol Member(s) should immediately walk away to a safe place, and Police called. Counseling for the member concerned should be considered. © Royal Life Saving Society Qld Inc Advice to public Any advice should always be given with an appropriate caution. No beach is safe and public should be told this. Basic Life Saving Rules (such as Aqua Code) should be communicated. Children without Supervision If parents are nearby, a senior member of the patrol should discuss safety with the parents. If parents/guardians are not nearby, depending on age (i.e. less than 12 years old) consider reporting the unattended child to the Police. Harassment If patrol members are harassed the patrol member(s) should be taken from the patrol area to a safe place, and Police called. Counseling for the member concerned should be considered. Patrol Operations Manual (Version 5.25) 12 CRITICAL INCIDENTS Critical Incident Debriefing Steps to Emotive Debriefing The environment in which life savers operate has the potential for members to be involved in serious incidents of a high-intensity and traumatic nature, and which can involve death, serious injury and/or significant risk to life saving personnel. These are referred to as ‘Critical Incidents’. If such an incident occurs, a Critical Incident Debrief should be undertaken to ensure that: Observe for any members displaying obvious emotional trauma Outline the effects that traumatic events can have on people 1) 2) 3) 4) Member welfare/support is optimised; The ability to re-establish core life saving services is achieved; Obligatory paperwork and data is recorded, collected and forwarded appropriately; and The Life Saving response is documented for future review or for legal reasons (if required). The Club Captain (or other suitable senior officer of the Club) should lead a Critical Incident Debrief, which should occur as soon as possible after a Critical Incident has occurred. All personnel who were involved in the incident should attend, regardless of the level of involvement. Any personnel not in attendance should be contacted as soon as possible and an individual debrief completed. (straight away and delayed on-set) Outline what support is available and how to access it Outline the process ‘from here’ as far as follow-up, accessing additional support, etc. 3) Consider External Counseling : The Club should consider if an external expert counselor should be contacted to speak to any members. The Life Saving Chaplaincy Service is available, free of charge, to participating Clubs. 4) Follow Up : The leader should follow up with a person-to-person meeting 24 hours after the incident, and at one week after the incident. The purpose of the follow up is to check on the members welfare, and recommend further counseling or other support, if required. Resources Available to Club The Society can provide the following resources to a Club, in respect to a Critical Incident: Process : Critical Incident Debrief a) Contact Personnel: Clubs may contact (at any time): The critical incident debrief can be broken into four separate parts: 1) Operational Debrief : The Club Captain should lead/coordinate the Operational Debrief and record member involvement (who was involved and in what capacity), contact details and the sequence of events - from first notification through to the end of the incident. Key actions and timings are to be recorded as best able within the sequence of events. Contributing factors to the incident, positive/successful parts of the response and/or issue/concerns are discussed and documented. The appropriate forms/logs should be completed in full. A brief report in respect to the incident should be provided to the Society within 24 hours of the incident. 2) Emotive Debrief (Psychological First Aid) : Members may experience a number of different reactions to a critical incident, all of which are completely normal. Psychological First Aid (Peer Support) focuses on member well being, and will form a significant part of the leaders role when dealing with critical incidents. the Executive Director, or the Club Liaison Officer (see inside front cover for contact information) for guidance and assistance during or after a Critical Incident. Such personnel may be able to assist with resources, communication, coordination and running of the debrief if requested. b) Debrief information: Debrief material (checklists, forms, etc) are available from the Society which may be used, at the option of the leader of the debriefing session. c) Media & Inter-Agency Liaison: If the Club desires, a Society appointed officer (such as the Executive Director or Club Liaison Officer) can assist as liaison with media organisations and other agencies. Such will relieve Club Officers of the burden of this role, however if such occurs, all communication with such agencies is to be via the Society appointed officer. d) Re-establishment of Services: The Society may be able to assist with obtaining resources from the other Clubs or agencies if such is required, in order to re-establish life saving services. NOTE If a Club desires assistance with a Critical Incident (including handling Media or re-establishing patrols), an officer of the Club should contact the Society and request such assistance. Counseling for Members Clubs should consider offering external counseling for members involved in critical incidents. As a first point of call, the Life Saving Chaplaincy Service is available, who can be contacted on the the Terry Legg, National Co-ordinator Southport Surf Life Saving Club © Royal Life Saving Society Qld Inc Phone: 07 5539 2543 Mobile: 0411 331 495 Patrol Operations Manual (Version 5.25) 13 5. General Rescue Skills & Equipment PADDLE BOARD (MALIBU) At least one paddle board should be kept on the beach during each patrol. If the PC desires, the paddle board may be placed in a stand. The rescuer then slides onto the rear of the board. If a paddle board is used in the patrol area, care must be taken to ensure it can not injure a member of the public. Patient Recovery – Unconscious Patient Once the rescuer arrives at the patient, the rescue board should be flipped upside down. The patient should be placed towards the front of the board so that their arms and hands are across the board. Whilst holding the patients hands in place, the board is flipped to return the board correct side up as indicated below: After checking the patient, the rescuer paddles to shore. Once the rescuer arrives at shore, the lift and drag method is used to carry the patient from the beach to an area of safety for further assessment (i.e. Primary Survey - DRSABCD). As the board flips over, the patient will be side ways on the board, and may be rotated, so that their legs are fully on the board. If required, Rescue Breathing (previously Expired Air Resuscitation) may be performed using the board as a flotation device, prior to bringing the patient to shore. © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 14 PATIENT DRAG The lift and drag method involves holding the patient under the arms pits, with the rescuers inner-elbow (not their wrists) as indicated below: FIRST AID KITS, OXYGEN, DEFIBRILLATOR, ANAPHYLAXIS The Society publishes a manual of First Aid, which should be referred to in respect to procedures for rendering assistance to the injured. Members are considered proficient in first aid, if they have completed either: a) Apply First Aid (previously Senior First Aid) – with a Statement of Attainment, or b) Recreational First Aid (Operational First Aid) - No Statement of attainment is issued. It shall be a matter of the individual Club's policy, to accept First Aid certificates issued by another organisation. When lowering the patient, the patient is slid down the rescuers body and leg, supporting the neck and head, as indicated below: The Society holds approval for accredited Competency Based Trainers to undertake training in the management of asthma, anaphylaxis and pain management. Clubs members may undertake such training, however such training does not form part of the scope for this manual. INFECTIOUS DISEASE EXPOSURE Life savers are familiar with handling risks, yet some worry more about AIDS that they do about making a dangerous rescue. There is no doubt that infectious diseases are a real danger to life savers, but with proper safety practices and the use of personal protective equipment (PPE), the risk can be minimized. Although AIDS is the most feared infectious disease, it is the least likely to be contracted by a healthcare worker, who are more likely of contracting Hepatitus-B (HBV). To prevent disease infection of life saving personal, PPE should be worn at all times, and all contact with blood fluid, membranes, wounds and any material which has been in direct contacted with the patient. PPE includes Gloves, Face mask/shield, eye protection, and an apron. HELICOPTER RESCUE SERVICES Various organisations including SLSA operate a Helicopter Rescue Service (HRS) that may be dispatched by Surfcom in an emergency. Whilst it is not the scope of this manual to train Club members in safe working practices around aircraft which contain various risks, a pilot however may choose to land a Helicopter if required. If a Helicopter requires to land on a beach, a 40 square meter landing area will be cleared by qualified personnel (i.e. SLSA), extending from the water's edge as shown below: RESCUE TUBE At least two rescue tubes should be available on each patrol. Life savers should carry a rescue tube when conducting outpost roving patrols, training (etc), to use as a safety device. Rescue tubes can be set up on the ground (with rope and strap positioned for quick pick up), or hanging from its clip. Rescue tube's may also be used in a double formation, for additional flotation. No person (including life savers) are allowed inside the landing area, and the Helicopter should not be approached, unless accompanied by and with the permission of qualified flight personnel. Whilst a Helicopter is landing or during take-off, all observers (including life savers) should stay as far away as possible, turn away or shield their eyes and secure any loose objects including beach umbrella's. Direct contact with the HRS (by radio or otherwise) should be avoided unless absolutely necessary. © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 15 ALL TERRAIN (ATV's) AND FOUR WHEEL DRIVE (4WD) VEHICLES ATV's & 4WD's are helpful to life savers and allow quick and easy transport of people and equipment, for use in the beach patrol and rescue services. The ATV/4WD must be registered with Queensland Transport (conditional registration), who provide exemption to registration fees, however standard vehicle third party liability insurance cover is provided. Safety Orientation and Induction See Qualifications section of this manual for the criteria in respect to Safety and Induction for the use of the ATV/4WD. Re-accreditation of the ATV/4WD Qualification is not required if a member remains continuously active in use of the ATV/4WD. If a member has not used the ATV/4WD for six months or more, they must re-complete the respective training. Usage Policies Club should implement policies in the use of an ATV/4WD, such as: a) Pre-conditions to use All drivers must hold a current (valid) Motor Vehicle Licence, which is valid in Qld, have it readily available, and be at least 17 years of age. All drivers must hold a current (valid) Motor Vehicle Licence, which is valid in Qld, have it readily available, and be at least 17 years of age All drivers must complete a safety induction and orientation. All drivers, must be authorised by the Club Captain. All drivers must watch the training DVD and read the owners manual. Second person (passenger), must be a minimum age of 14 years old. Unless in an emergency, no member of the public is allowed in/on the ATV. The ATV may not be used if you are under the effects of, or have drunk or ingested drugs or alcohol (Maximum BAC of 0.2%) d) Operation The Driver agrees to use the vehicle responsibly and not to skylark or drive erratically. Maximum Safe Operating Speeds are: 5 km per hour in patrolled areas/carnival areas, & 10 km per hour in open beach situations ATV/4WD when operated on the beach is to be operated with driving lights on (and flashing lights where fitted) Indicators are to be used at all times. ATV/4WD is to operate only in designated “service vehicle/beach access routes”. Towing Trailers: Extra care to be taken when towing and trailer weight should not exceed manufacturer’s recommendations. The vehicle will take longer to stop and must take wider turns. A beach walker should walk beside a trailer when being towed on the beach.. The ATV is only for two persons. No one is to ride in the tray. Change to 2WD on the roadway or hard surfaces. Use Low Range selection whenever on the beach. Wearing seat belts is required at all times in an ATV/4WD. Do not change gear or engage/disengage 4WD whilst moving. Take care when reversing. Check your path first and have some one guide you at all times. Drivers and passenger to keep their feet, hands, head & body inside the vehicle at all times Dismounting an ATV Find flat stable ground and apply the Park Brake, turn off ignition and REMOVE KEYS. Return the keys to the designated club key storage area or keep them in your pocket if you are to continue using the ATV. TREAD Lightly and Responsible Riding Practices b) Personal Protective Equipment (PPE) All drivers are recommended to wear, whenever possible the following PPE, when operating an ATV: Eye protection (industrial/first aid/safety/sun glasses) unless the ATV has a windscreen, Suitable enclosed footwear, and Patrol Uniform for usual patrol operations. It is the drivers responsibility to avoid accidents by driving within your skills and observing safe operating practices. Setting a good public image and not performing unsafe manoeuvres is extremely important. Drivers also need to be mindful of OHS and environmental requirements and strictly adhere to allocated vehicle access paths and designated carnival “service vehicle routes”. Reuse existing tread marks unless there is sand erosion. Always use a wide angle when towing. Additionally avoid crowded areas and avoid “sand spraying” on beach users c) Pre-Drive Safety Checks Washing down the ATV/4WD Pre-Drive Safety Checks Tyres and Wheels: Wheel nuts tight, tyres inflated, tyres and rims in good condition When cleaning the vehicle, avoiding getting the engine wet. The quick cooling may cause severe damage. Remove all items including seats and tray mat. Tilt the tray and lift the bonnet. Gently spray all areas of the chassis with fresh water ensuring moving components are free from salt water and sand. Do not spray near the battery or upper firewall of the machine. Electrics must remain as dry as possible. If they get wet, pad them dry with a towel or similar item. Controls: Accelerator pedal springs back, brakes and steering serviceable Lights and electric: Ignition switch turns on and off, lights working, 4 Wheel Drive operative Oil and fuel levels: Fuelling is to take place in an open area observing safe refuelling practices wearing PPE (gloves, glasses/goggles, appropriate clothing, etc) and must not be fuelled on the beach (under EPA regulations). Liability The Driver of a vehicle may be liable for damage to other people or property. Whilst the Club may have insurance to cover such incidents, ultimately the driver is liable for any damage, loss or penalty incurred. Fines, charges, etc Transmission/drive shaft/chassis: No visible oil leaks, suspension operation satisfactory, towbar and coupling satisfactory © Royal Life Saving Society Qld Inc The Driver (or passenger) is responsible for all fines (etc) imposed for incorrect use of the ATV/4WD; including speeding, failing to give way and unsafe use. Patrol Operations Manual (Version 5.25) 16 6. Two Way Radio Procedures Note – Two Way Radio Procedures will be updated after SLSA confirm procedures after digital radio convesion TWO WAY RADIO OPTIONS Two way radio systems give advantages over other forms of communications systems (such as a mobile phone) for reasons of: no call costs, no need to dial each time you wish to speak to someone with benefits of not having to publish phone numbers, instant communication, and with the ability to speak to multiple groups, and no reliance upon service providers. Affiliated Clubs are to maintain a suitable communications system, which may include a two way radio network that satisfies local requirements. Clubs should appoint a Radio/Communications Officer who is responsible for Radio Equipment, Training and Maintenance. The Radio/Communications Officer should tailor training resources to individual Club locations. AVAILABLE OPTIONS Whilst it is expected that the Club will elect to operate under the Surf Life Saving Radio network, Clubs should be aware of the options available to them, which are as outlined below: OPTION 1 – UHF / AM CB RADIO Licence Required: No Ease of Use : Easy Costs : Cheap Security: None UHF CB radio's may be used for non secure Club to Club communication. The radio's are cheap to buy and are ideally suited for training camps and competitions, etc. Due to the number of untrained users using these frequencies, they are not suited for secure Club Operations. OPTION 3 – VHF MARINE BAND RADIO Licence Required: Yes Ease of Use : Moderate In order to use a VHF marine radio, an operator must be licensed, however most other emergency organisation and government agencies involved in water rescue, will carry a VHF marine radio. As such a VHF marine radio is a strong asset to a Life Saving Club. Each Club should consider having at least one member complete an VHF qualification (ROCP) and that each Club obtain a VHF marine band radio in their radio room. VHF CHANNEL ALLOCATIONS Frequency Usage 6 SAR, Port Operations, Commercial 8 Port Operations, Commercial 9-14 Port Operations (12 Brisbane Port Authority) 16 Distress & Safety 20 Port Operations 22 Marine repeater channel, subject to local arrangements. 23-28 Seaphone 67 Distress & Safety 68 Port Operations 70 Exclusively DSC 71 Professional FIshing 72 Yachts, Commercial, Professional, Port Ops 73 Non - Commercial Fishing, Yachts etc* 74 Commercial 77 Yachts, Commercial fishing 78 Commercial 79 Port Operations 87 Seaphone OPTION 2 – 27Mhz AM MARINE BAND RADIO Licence Required: No Ease of Use : Easy Costs : Cheap Security: None # Allocated Emergency Channel * May be used by Club Costs : Cheap Security: Low OPTION 4 – SURF LIFE SAVING RADIO NETWORK This radio system is used by small boats and aquatic emergency organisations (Volunteer Marine Rescue), and whilst ACMA has indicated that it will eventually be replaced, it may be some years before a replacement occurs. 27Mhz FREQUENCY ALLOCATIONS Frequency Usage 27.68 Commercial calling and working 27.72 Professional fishing calling and working (ship-shore/ship-ship) 27.82 Professional fishing calling and working (ship-shore/ship-ship) 27.86 Supplementary distress, safety and calling 27.88 # Distress, safety and calling 27.90 * Non-commercial calling and working (ship-shore) 27.91 * Non-commercial calling and working (ship-shore) 27.94 * Non-commercial club calling and working (ship-ship/ship-shore) 27.96 Non-commercial calling and working (ship-ship) 27.98 * Rescue calling and working (ship-ship/ship-shore) Licence Required: No Ease of Use : Easy Costs : Moderate Security: Some Surf Life Saving presently allows Royal Life Saving Clubs to operate on its radio network. The network and frequencies are owned by Surf Life Saving, and as such Surf Life Saving procedures should be respected. Clubs should use the allocated repeater channel for your area for all Club to SurfCom communications, which are: Repeater (also known as Network or Duplex ) Channels Tallebudgera (Neptune) : Channel 7 Caloundra (Ithaca) : Channel 12 Airlie Beach : No Repeater All transmissions conducted on the SurfCom repeater channels are recorded by SurfCom in case such are required for later reference. # Allocated Emergency Channel * May be used by Club The 27Mhz band is a cheap and easy radio system to use, requiring no licence and has a frequency allocated for rescue organisations, however its range is limited as it has no repeaters. © Royal Life Saving Society Qld Inc All Club to Club Communication should be undertaken on the Simplex Channel (i.e. Channel 1 or 2). Patrol Operations Manual (Version 5.25) 17 SPECIAL FEATURES OF SLSA RADIO NETWORK Band Plan Automatic Number Identification (ANI) A band plan is an pre-arranged list of radio channels, naming conventions, access tones, specialised functionality and frequencies that are programmed into radios for an organisation. SLSQ uses its own band plan, that is not published, however should Club require details of the band plan, please contact the Club Liaison Officer. An ANI code is a five tone pulse that is transmitted (encoded) and received (decoded) by two way radio's. Each tone represents a different number or letter, in a similar manner to the telephone tone system when a telephone key is depressed. Under the ANI scheme, the individual tones are assigned different purposes to identify a radio from each region (first tone), club (second & third tones), and individual radios from each club (last two tones). The radios five tones are automatically transmitted once a user releases their finger from the PTT button and as such, SurfCom operators are able to identify the region and club of a radio user. SLSQ Channel Assignment Ch. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Name SLSQ1 SLSQ2 TRAINA SLSQ4 SLSQ5 SLSQ6 SLSQ7 SLSQ8 SLSQ9 SLSQ10 TRAINB SLSQ12 SLSQ13 SLSQ14 SLSQ15 SLSQ16 VOTE1 LINK1 LINK2 VOTEA VOTE1 VOTE2 VOTE3 NSW1 NSW2 SLSA QLD CHANNEL ASSIGNMENT Details Local channel for Intra-Club use Local channel for Intra-Club use Simplex channel for training Duplex Channel Region A – Springbrook Duplex Channel Region A – Tweed Duplex Channel Region A – Q1 Backup Duplex Channel Region A – Q1 Main Duplex Channel Region A – Mt Cootha Duplex Channel Region C – Point Lookout Duplex Channel Region C – Moreton Simplex channel for training Duplex Channel Region B – Caloundra Duplex Channel Region B – Pt Cartwight Duplex Channel Region B – Mt Coolum Duplex Channel Region B – Noosa Duplex Channel Region B – Dbl Island Point Scanning Duplex for roving operator Redcliffe & Clifton – Link to Duplex Bribie & Ellis Beach – Link to Duplex Vote all regions Vote region A (Gold Coast) Vote region B (Sunshine Coast) Vote region C (Moreton) Backwards compatible (old Channel 1) Backwards compatible (old Channel 1) The tones can also be sent as a very simple message system, which can be decoded by the receiving radio to instruct it to do certain things (such as ring like a telephone). All radios on the SLSQ network are required to have an ANI code programmed in accordance with the SurfCom system. Emergency When the duress button (Red button) on top of a radio is pushed the ANI code XXX00 is sent to all radios, and all radio's (that are turned on) within the Clubs group will ring. Repeaters (also referred to as Duplex or Network) Most two way radio's transmit radio signals along a near line of sight path, so for a user of a hand held radio at a particular beach to speak on a radio to a SurfCom operator who may be up to 20 kilometers away, requires a transmitter in-between the two to relay the radio signal. If that radio is set up to automatically relay radio messages, it is called a repeater. Vote and Scan A vote channel is one where the radio is specially programmed to scan a number of channels, and lock itself to the channel with the best reception. This is especially useful if you are driving/riding a piece of equipment and do not know the most appropriate channel to select. Time Out Timer (TOT) The TOT is a safe guard mechanism in the radio program that is particularly useful if a radio’s Press To Talk (PTT) gets stuck and blocks a repeater. This creates a problem because no one else can use that repeater/channel while the faulty radio is transmitting. The TOT will automatically switch the PTT off after 60 seconds thereby ending the faulty transmission and freeing up the repeater for other operators to use. ACMA Licence Surf Life Saving Queensland's Licence is Number is VN4SP, each Club (including RLSS Clubs) operates as a designed site under such licence and must comply with the licence conditions of use. © Royal Life Saving Society Qld Inc The diagram shown how a repeater can be used so that radio signals can be repeated to radio users who would not normally receive such signals. Surf Life Saving uses a network of repeaters along the Sunshine and Gold Coasts, so that all radio users can speak to any other user if required. The type of repeaters used by SLSA are Duplex repeaters. Monitoring & Support (SurfCom) Surf Life Saving have agreed to allow Royal Life Saving Clubs to utilise its SurfCom Monitoring services, which is provided on duplex channels on both the Gold & Sunshine Coasts. SurfCom is able to provide the following support to Clubs: Arranging Ambulances Arranging Assistance from Nearby Clubs Coordinating in an Emergency Coordinating, arranging and communicating with other agencies (police, coast guard, helicopter, council, etc) Patrol Operations Manual (Version 5.25) 18 PROCEDURES TO USE A TWO WAY RADIO General Operations Terminology Many people new to two way radio's are nervous abut using them, and have difficulty with the language and terminology. Experience has shown that one way to overcome such nerves, is by practical experience using a radio. Many radio operators tend to use special words when using a radio, which to a first time user will be confusing. Some of the common terms are shown below: Call Signs Call signs are used to identify who is using a radio. The position of the user in the life saving hierarchy is more important that there personal name, hence a call sign using their position is used as indicated below: CALL SIGNS Call Sign Meaning 'Name' Base Base Radio for Club 'Name' PC The Patrol Captain for the day 'Name' Patrol Members of the patrol team 'Name' Outpost Patrol Members who are outside the flags 'Name' Roving Patrol Members who are at another beach 'Name' IRB Driver of the Inflatable Rescue Boat 'Name' ATV Driver of the All Terrain Vehicle 'Name' 4 Wheel Drive Driver of the 4 Wheel Drive TWO WAY RADIO TERMS Term Romeo Yes, affirmative Out I have finished transmitting and do not expect a response Over I have finished transmitting and expect a response Stand-by Wait for a few minutes and I will call you back POB People on Board Wilco I Will Comply Rescue, Rescue, Rescue – Major emergency, clear the radio and only use for emergency use. Incorrect Words Whilst a lot of the following words are used, they are technically incorrect and should be avoided: INCORRECT TERMS Term Reason Roger Roger is CB talk, the correct term is Romeo 10-4 CB Talk for affirmative 5 by 5 Modern protocol is to only give one strength rating (strength 5) Over and Out Indicating you expect a response, but also indicating that you have finished radio transmission and do not expect a response, does not make sense, use either OVER or OUT not both. Radio Message Format FORMAT OF RADIO MESSAGE <Call Sign of radio you are calling> this is <your Call Sign> contents of message <over> OR <out> All Radio communication is to be logged in the Patrol or Radio Log Book. Members need also be aware that Radio Communications may be recorded by SurfCom or ACMA. Checking the Radio (Reception Strength) – 'Radio Check' Radio checks should be done on base radio's once per day (i.e. when signing on), and on handheld radio's, every few hours. The following guide will assist with radio checks: RADIO CHECK Words Description Loud and clear Strong reception, very good Broken Poor reception, only part of transmission heard Unreadable Poor reception, not able to understand transmissions Nothing heard No transmission received Obtaining Additional Assistance (Ambulance, Police, etc) Radio operators should be aware that if these terms are used, it is not correct protocol to correct someone on-air and a radio user should not correct another station. Morning start up Log on to SurfCom, and provide morning status report, an example of a morning status report to SurfCom is shown below: STATUS REPORT 1. PC to Contact Surf Com SURFCOM THIS IS <Bulcock/Neptunes> PC, OVER 2. After contacting SurfCom, provide Beach Status to SurfCom OUR BEACH IS OPEN/CLOSED, WE ARE FLYING A YELLOW/RED FLAG, WE HAVE <?> MEMBERS ON PATROL, ALL EQUIPMENT IS OPERATIONAL, THERE ARE <?> PEOPLE IN THE WATER, AND <?> ON THE BEACH, OVER 3.) IRB Radio Check Complete IRB Radio Check To obtain assistance contact SurfCom (preferably by the PC) on the designated duplex channel, and request the services required. Have all known details ready to provide, including: Name (if known), Age, Sex Condition (Breathing, Pain, etc), allergies, Location (i.e. Clubs First Aid Room, Beach Access Number) Any treatment being provided © Royal Life Saving Society Qld Inc At the end of each day a report to SurfCom of the days events and beach closure is to be made. It is not necessary to report to monitoring station mid way through the day or at shift change, unless such has been requested by SurfCom. Phonetics When transmissions are difficult to hear, or letters and numbers require accuracy, the message should be spelled out using phonetics (see page 8). Patrol Operations Manual (Version 5.25) 19 7. Inflatable Rescue Boat (IRB) Procedures Forward Acceptable Boat Types Each Club should appoint an IRB Captain who reports to the Club Captain or Management Committee of the Club. This position need not be an elected position, and the IRB Captain is responsible for all Club IRB's and associated equipment. The following boat are acceptable: Purpose The IRB is only to be used for the following purposes:Allowed Activities for the IRB Surveillance & Prevention : To monitor designated area's for unsafe situations, provide guidance to the public, attempt to prevent unsafe situations from occurring; and to distribute safety information to the public. Education : To educate members and the Public in water safety. Rescue : To assist people in distress and if safe to do so, to assists the recovery of equipment and vessels. The prime function of an IRB is to render assistance (rescue) to people, not for the recovery of equipment, and recovery of equipment may only be undertaken if it is safe for members, and the public, and risk acceptable. Passengers : Unless performing a rescue, or with special permission, under no circumstances are non-members allowed aboard an IRB, or members who have not completed the Orientation and Safety Training. Type: APPROVED CRAFT Inflatable Boat, approximately 4 meters, manufactured by an accredited manufacturer including: Achilles, models as approved by SLSA Arancia, models as approved by SLSA Other manufacturers, under specific approval of RLSS only Manufactured for Life Saving Use, with the following manufacturer options: Bow Rope Foot Straps Crew/Driver Handle Paddle Storage Roll-Over Rope Rubber-fuel Tank Self Balers Motor Mount Tow Rings Knife Fiber glass Floor Board Hull Type: Preferred : Other types : Mono inflatable hull Fiberglass hull Catamaran Style hull (Class 1) (Class 2) (Class 3) Outboard Motor 25 HP Outboard Motor (approved manufacturer), with propeller safety guard to SLSA Specifications Modifications : Tilt lock disabled, and motor able to start in gear Records Training : Practice exercises to help members perfect operating procedures. Crew Minimum ages of 12 is to be adhered to, however if the Club has Junior Members, boat safety training may be conducted, provided any child under 14 wears a life jacket at all times as required by law. Recreational Use : The boat is not to be used for recreational use (i.e. fishing, water skiing, etc). Family members or friends can not be taken for joy rides or demonstration rides under any circumstances. MSQ requires that the following records be maintained: a) Registration – Clubs need to keep the following records: Copy of Application for Registration Copy of Certificate of Flotation & Letter of Suitability Copy of every Registration Certificate b) Usage & Maintenance – Clubs need to maintain a log of usage (patrol log will suffice) and repairs (copies of detailed receipts may be sufficient). Registration <<amended>> The IRB is registered as a Commercial Vessel with Maritime Safety Qld (MSQ), under category 'Class 2C' registration (conditions apply). Standard Equipment Each boat should be equipped with the following equipment: Maritime Safety Legislation, which normally requires a Commercial Skipper and Crew Certificates, allows an IRB to be operated provided that: a) Initial Safety Training is completed, b) Crew and/or Driver training and certifications are issued by RLSS, and c) For IRB Drivers, a current valid Recreational Marine Drivers License is held. When boats are purchased they must must have a Positive Flotation Certificate and Letter of Suitability in accordance with MSQ guidelines. If IRB's are purchased through an approved SLSA supplier, the supplier will also arrange for an SLSA approval plate to be fitted to the craft. Whilst RLSS do not require such a plate, the attachment of the plate may assist with resale (to a Surf Life Saving Club), competition, or in dealing with Maritime Safety Inspectors; and it is therefor recommended that an SLSA inspection plate be obtained. © Royal Life Saving Society Qld Inc Fuel Bladder/Tank Whistle Rescue Tube Motor Safety Cable Life Jackets (x2) STANDARD EQUIPMENT Knife Tow Rope Parts & Tool Paddle's (x2) Storage Bag Two Way Radio in harness Water (if required) Safety Training and Orientation <<amended>> Prior to any member (or other person other than a patient) boarding the boat, under Maritime Safety Legislation, they are required to complete an orientation and safety training. In the event of an incident, the Club may be required to demonstrate that such training has been completed. Patrol Operations Manual (Version 5.25) 20 OPERATING PROCEDURES Layout of the IRB ..../cont The fuel capacity of most rubber (Bladder) style fuel tanks is 20 liters of fuel, however it is recommended to only fill bladders to 15 litres. Overfilling a rubber tank will cause strain on the tank and can lead to ruptures, particularly if the fuel tanks are in direct sun light or heat, where fuel vapors will cause bloating and possible rupture. Fuel tanks should be shaded at all times, if necessary covering from sun light with things such as life jackets. BASIC OPERATION Crew/Driver position The Driver sits on the port side of the IRB, towards the rear; his left hand is used to hold on the the drivers hand strap, whilst his right hand is used to control the motor. His right foot is placed into the foot strap. The crew person sits in the forward starboard side of the boat, left hand holding onto the bow rope, right hand on to the crew strap, and the left foot is placed in the foot strap. When the boat is navigating a wave, or going through rough conditions, the crewman slightly lifts his buttocks from the pontoon (with bent legs), so as not to jar his back. Starting the Motor GENERAL OPERATIONS Prior to starting an IRB, a check should be made to confirm that it is fully equipped and safe to start (including confirming that people are clear of the launch area). The procedure below is then followed: Assumed Knowledge Still Water It is assume that an IRB Driver has the Knowledge as required for a Recreational Marine Drivers Licence; as such this Manual does not cover the topics that are required learning as a component of such license. The Society can provide study and reference material for such qualification. The Driver & crew person is to use the Reverse Entry method of launching the IRB. The Reverse Entry is where the Driver and crew person lift the IRB by the rear carry handles, and drag the boat backwards into the water. The crew person then securely holds the IRB, while the Driver starts the engine. When the Driver gives the command 'in', the crew person boards the IRB and Driver may then drive away. Setting up the IRB on the Beach The boat is to be set up in a suitable location at the start of each patrol, as determined by the Patrol Captain (PC). The following items are to be checked prior to operational use: Log-book Boat & pontoon pressure Fuel installed correctly All equipment stored correctly Motor & propeller guard IRB correctly assembled The PC is to consider marking the IRB landing area with witches hats or rope for safety of the public. Surf / Broken Water The Driver and crew are to lift the front of the IRB by the forward handles, and rotate the IRB so that the bow is facing the water, and walk the IRB to a depth that the motor (propellor guard) is clear of the ocean floor. The driver is to check the motor is in neutral, then start the boat. After a wave has passed, the driver should board the boat, and wait for a suitable time for the Crew to board (usually after another wave has passed). When safe, the Driver calls 'in' and the crew person boards the IRB. When the crew person is safely aboard, the Driver places the motor in to gear and drives forward. Crew Standard Crew for the IRB is one Driver and one Crew. The IRB is not to be scheduled for use without a qualified Driver and Crew. Maximum person on board an IRB is 5, unless in an emergency (rescue) situation, when the Driver may authorise (if necessary) more persons on-board. Fuel The fuel tank is to be filled with fresh fuel at the start of each day, and the Driver is to monitor fuel use, and refill as necessary. No less than 5 liters of fuel is permitted. The fuel tank must be removed from an IRB before filling. Cont/.... © Royal Life Saving Society Qld Inc Note – in some situations at the drivers discretion, the driver may board the boat before starting the motor. Landing on beach If landing in the patrol area, a member of the patrol team should be signaled for permission to land, and the IRB crew await hand signals to land. A patrol team member, will clear the water, and guide the IRB crew to the safest place to approach the beach. When driving the IRB onto a sand beach, the driver may slide the boat up the beach using the momentum of the boat, however excessive speed is not to be used, and crew and beach safety is to be considered. Cont/.... Patrol Operations Manual (Version 5.25) 21 ..../cont When landing the IRB on a Surf beach, a wave should be followed into the beach, when close into shore Crew & Driver should take particular care to look in front of the wave for swimmers. Speed Limits & Other Laws All laws in respect to boating are to be obeyed. Each Driver is reminded that they are responsible for the operation of the IRB, and if they break any law, they are responsible for any consequences, including fines or penalties. In a confirmed emergency situation, only if necessary to save lives, some laws (i.e. speed) may be breached at the discretion of the driver. If such occurs, it is suggested that the Driver of the IRB first log a radio call to SurfCom, to confirm safety of lives are at risk. Drivers should be aware that in breaking any law, they are liable for prosecution by relevant authorities, particularly if an accident occurs. PFD's (LIFEJACKETS) & HELMETS <<amended>> All IRB Crew and Drivers are to wear Personal Floatation Devices (PFD's) of a type suitable to the conditions whenever aboard an IRB. Unconscious patient pick up in IRB Tea Bag Method (racing method) : This method is taught by SLSA, primarily for race work. It is not accredited by RLSSQ for patrol work as it involves approaching a patient at speed, and picking the patient up by firstly pushing them down into the water. Helmets are recommended to be worn at the option of the Driver & Crew, All training for patient pick up should be conducted using a Rescue Manikin, or other suitable object if available. however a person acting as a patient for IRB training or competition, must wear a helmet at all times. Approaching Patients in the Surf IRB – END OF DAY PROCEDURES (CLOSE DOWN) At end of each day, the IRB is to be removed from the beach, using a trailer. The motor may be left on the boat for short periods. Washing Down the IRB: All loose equipment is to be removed and rinsed with fresh water. All grease/oil/fuel is to be washed away with detergent and the fuel tank is not to be stored in the IRB. Rubber fuel tanks are to be stored flat on the ground in fuel storage area, not hung or left in the IRB. Equipment should be stored in a dry, well ventilated secure area. Flushing Motor: The outboard motor is to be rinsed in fresh water, and flushed. It is not necessary to spay motor with a water dispersant (WD40/CRC) but the cowling may be left ajar, to vent and air dry the motor. After flushing (i.e. with the motor not running), it is a good opportunity to inspect the motor, propeller and guards for any damage. ADVANCED OPERATIONS Patient Pick up (also refer to IRB training video) Whilst approaching a patient so that they are on the port side of the boat. In Surf, the patient should be picked up between waves, allowing enough time for patient pickup procedure to occur before the next wave hits the patient. If insufficient time, the driver will perform a figure eight maneuver and return to the patient. Approaching Patients / Other Boats Come along side the boat (port side of IRB to other boat), being careful not to scratch, bump or puncture the boat (use fenders/rescue tubes if necessary) Members need to be aware it is not permissible to board another boat, without permission of the Master of that Boat. Mass Rescue In a mass rescue situation (more then three patients), the IRB will be difficult to Drive with many patients on-board, however it will operate effectively as a static life raft (floating platform) that patients can board. The IRB Driver should call for assistance (i.e. by two way radio) from the patrol team who can arrange for patients to be collected from the waiting IRB. Equipment Collection (Kite, Wind Surfer Rescue, Kayak, etc) Conscious Patients : Approach the patient slowing to idle speed, putting the boat into neutral and drifting towards them, assist the patient into the boat. When the patient is safely seated (and if applicable wearing a flotation device / PFD), put the motor into gear and drive away. Unconscious Patients : Approach the patient and slow as you near them; the Crewman leans on the port pontoon with his knees, and places his wrists under the patients arm pits (locking hands together). The Crew leans backwards, whilst the Driver accelerates and grabs the patients feet with his left hand, to assist the patient slide into the boat. The Crew performs Primary Survey (DRSABC) on the patient whilst returning to shore. © Royal Life Saving Society Qld Inc Life Saving Clubs have no requirement to recover equipment, with their prime responsibility is to assist persons, however if the patients are secure and it is safe to do so, equipment may be recovered. Equipment should not be collected, unless you are asked for assistance from the patient/owner to recover equipment. No payment is to be taken for collection of equipment however an owner may make a donation. Patrol Operations Manual (Version 5.25) 22 Punching a Wave If a situated is reached and the IRB is confronted with a wave that is large and curling, (about to drop onto the IRB) the crew should: remove right foot from foot strap, throw themselves onto the bow, resting on their right shoulder, with their right hand, hold the attached end of the bow rope, and brace themselves against the bow rope, keeping their left hand straight and hold onto the bow rope hand piece. The Crew position must be far enough to the starboard (right) to maintain trim and avoid the bow hitting the Crew persons head. The Driver should accelerate the IRB hard, straight into the wave, positioning themselves forward and in a crouched position. If the patient is unconscious, line's may be cut to access the patient, however in all other situations, line's should only be cut if they endanger people or the IRB. Excessive Water in the IRB If a wave breaks over the IRB, it may fill with water, making it difficult to operate. Whilst self balers are fitted to the rear of an IRB, they will not quickly drain an IRB which is full of water. A simple method to quickly drain the water, is for the IRB Driver & Crew to move to the rear of the IRB and the Driver slowly increase speed, the bow of the IRB will lift, allowing water to drain over the IRB's transom; after a few second, the Driver & Crew will be able to return to their normal positions and continue operating the IRB. Search & Rescue - Search Patterns Solo Driving The operation of an IRB without crew is not recommended, however at times may not be able to be avoided, as such, all IRB Drivers should practice driving without a crew person (solo driving). There are two recommended methods for driving the IRB without crew: The Creeping Line or Square (which may be modified to circular) search patterns should be used in an IRB. Sitting on the pontoon: The boat will not by correctly balance and may be prone to excessive bow lift or roll, particularly in windy conditions or in swell/waves. Port side turns are recommended. Crouching on the floor: in this method the driver crouches on the floor in the middle of the IRB whilst maintaining control of the motor with the right hand. This position provides for a more balanced IRB. Anchors and Anchoring Kite Surfer / Windsurfer Rescue The Kite Surfing Association in conjunction with the Surf Life Saving Association, have developed a training manual for the Rescue of Kite Surfers, a copy of which is available from the Society. Kite Surfers are usually trained in self rescue and have the ability to self recover from non-critical situations, such as a lost board or kite falling into the water. Kite surfers also tend to launch in groups, and the members of the group tend to assist fellow kite surfers in difficulty. As such, the life savers role is to step in when signs of difficulty are confirmed, rather than acting in a proactive manner. The kite and its line's are expensive and kite surfers will often retrieve their equipment first, however Life Savers priority is to person, equipment should only be collected if it is safe to undertaking a rescue of a kite surfers the following steps undertaken: ask you to rescue the do so. In should be 1. Approach from upwind (well away from line's and kite), confirm that assistance is required 2. If possible, ask patient to 'disarm the kite' 3. Recover patient first 4. If safe to do so, recover kite, lines, board and control bar* 5. Deflate kite (valve will usually be found in centre of leading edge of the sail). Loosely roll kite, then carefully pull in lines * Outside the Surf Zone, it may be possible to recover the kite first, then pulling along the lines to bring the patient to the IRB, however in the Surf Zone the patient should be recovered first. An anchor is not standard equipment in an IRB due to the danger of a loose heavy object injuring the IRB's crew. If an IRB is required to carry an anchor, it should be stored near the transom on the floor. If an IRB is to be attached to an anchor, it should be attached to the bow 'D' ring. RESUSCITATION IN AN IRB Once a patient is recovered, a primary survey (DRSABCD) should be completed, and if the patient is not breathingnormally, they should be placed on their back on the floor of the IRB. A Primary Survey (cardio pulmonary resuscitation) can be commenced in accordance with normal resuscitation and first aid training. A defibrillator may be used in an IRB, providing no fuel leaks are apparent, and the patient is not laying on or near the IRB's fuel tank. LOW / HIGH SURF All IRB drivers, unless as described below, are limited to broken/white water (surf) usage for wave size of up to One (1) metre, measured at peak wave height. Such limitation applies in the every usage scenario including training or rescue work. Gaining High Surf Approval After a driver has obtained twelve months experience of no less than 30 hours driving, an IRB Driver may apply for approval to operate an IRB in Surf greater than one (1) metre in size. To obtain such approval, the Driver must first have the written support of their Clubs management, and then demonstrate to the satisfaction of an approved IRB assessor (refer Section 13 of IRB Assessment), an ability to safely maneuver an IRB in surf of two (2) metres in size. Warning: Line's can cut hands and should be handled with extreme caution. No matter what size surf, the IRB Driver remains responsible for their own safety and the safety of anybody on board an IRB. © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 23 EMERGENCY PROCEDURES TOWING Debris Around Propeller or Propeller Guard The IRB should be equipped with a 10-15m tow rope of 10mm thickness (breaking strain 1200kg) with stainless steel clips preferably at both ends. Debris including weed, jelly fish, and plastic bags can accumulate around the propeller or propeller guard causing sluggish operation. Such weed can often be removed by placing the motor into reverse for a few seconds. However if the debris is to such an extent that it will not clear by reverse operation, clearance by hand is required. The motor must be turn off before its is tilted up, to be cleared by hand. IRB Rollover Procedure If a boat rollover occurs, first check to find all crew, and remain with the IRB if it is safe to do so. If safe, and after reporting the incident and seeking assistance if necessary via radio, Driver & Crew climb onto the upturned IRB, and locate the rollover rope and rollover the IRB. It is unlikely that the motor will start, however the boat can be paddled to safety, or Driver/Crew can await for further assistance. If a tow of another vessel is considered, the Driver of an IRB needs to carefully consider if a tow can be completed safely. Confirmation must be made with the owner/skipper of the vessel to be towed, that they have requested a tow (this should never be assumed). The Driver also needs to consider if it is necessary to tow the vessel, as the Life Savers primary role is life preservation, not the recovery of equipment. If the IRB has a tow bridle, such can be used to tow light loads, however if no tow bridle is available, or a heavy load is to be used, attach the tow rope to the bow rope. The tow rope will trail through the centre of the IRB and care needs to be be taken that the rope does not come into contact with the Driver or Crew The IRB Crew need to maintain constant visual surveillance on the boat under tow, so that they can advise the Driver of any potential problems during the tow. Fire (on-board an IRB) If a fire occurs aboard an IRB (which could be caused by fuel leaks) the primary focus of the Driver and Crew is their safety. Abandoning the IRB (with any flotation device if time permits) should occur as early as possible and if time permits, the IRB should be removed as far from swimmers as possible. Taking an Un-Powered IRB through Surf Driver and Crewman hold on to the rear of the boat on the aft pontoon, holding the rear grab handles. The boat should 'surf the waves' to shore, using Driver and Crewman in a similar effect to a sea anchor. If Boat starts to roll in the surf, Driver and Crew should let go of the IRB and swim to shore. IRB teams should practice towing a vessel, so that they can gain a thorough understanding of: optimal distance of towed vessel behind IRB (at various speeds) how people place in a towed vessel will impact its stability and ability to be towed how turns are undertaken when towing how to quickly release a towed vessel, when danger arises (i.e. an unexpected wave) When towing, the Driver needs to take care, so as not to overload the IRB motor, or place undue stain in the IRB. If such is suspected, the tow should be suspended or terminated. Marine Incident Reports If a Marine Incident occurs, the Driver of an IRB should consider lodgement of a Marine Incident Report with MSQ; it is recommended that if any person is injured in an IRB, an Incident Report be lodged with MSQ. © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 24 KNOTS A manual on knots is available from RLSSQ, and IRB Crew should be familiar with the following knots: Figure 8 Stop Knot Reef Knot Used as a stopping knot, instead of a simple overhand knot. Used to join two ends of a line (of equal sizes) together. Not secure. Round Turn & Two Half Hitches Used as a permanent tie to a piling, mooring or ring. Bowline Used to form a loop that will not slip, idea in towing situations. © Royal Life Saving Society Qld Inc Clove Hitch A temporary tie to a piling or pole. Sheepshank Used to shorten a rope, without cutting, very handy when towing with a very long rope. Patrol Operations Manual (Version 5.25) 25 IRB MAINTENANCE & REPAIRS Maintenance Storage of IRB & Outboard Motors (Winterisation) Only simple maintenance (such as described in the boat/motor owners manuals) should be performed by Club members. Example of simple maintenance includes: If the IRB is stored for more than two weeks without being used, the pontoon pressure should be reduced so that the boat is not under strain. IRB's should not be stored for long periods of time in a deflated condition. checking/changing spark plugs Checking fuel filter Cleaning motor Lubricating parts (grease) Inspecting and replacing starter mechanism Motor Rollover Procedure Outboard motors should be run at least once, for at least 5 minutes, every month, otherwise fuel breaks down inside the engine, and can cause engine difficulties or failure. Repairs to Boat and Motor All other maintenance should be carried out by qualified personnel. Motor Rollover Procedure If a motor is submersed, water will enter the motor and it will not start. The following procedure should be completed immediately. Find a well ventilated area to work, with sufficient space which is limited to public ingress. Organise tools, fresh fuel, fire extinguisher / blanket, etc. 1 2 3 4 5 6 7 8 9 10 OUTBOARD MOTOR ROLL OVER PROCEDURE Turn Off Ignition, rinse motor with fresh water Disconnect fuel, drain carby and fuel lines, clean or empty fuel filter Remove Spark Plugs & Clean. Turn motor to drain water from cylinders, pull starter 30 times with ignition in the OFF position. Place an egg cup of fuel down carby and into cylinders, if possible shake or rotate motor. Wash hands & clear away any fuel, turn motor to drain cylinders, check ignition remains in an OFF position, pull starter 30 times. Clean up all fuel spillage (fire hazard) as such occurs. Replace spark plugs, attach fresh fuel. Attempt re-start (turn ignition to on), use an instant start spray if necessary. Run motor on boat for at least two hours (at varying speeds). After motor has been restarted, it must be run on the IRB in normal conditions (mixing between high and low speed) for at least two hours to remove any water internally from the engine. Be aware that spark plugs may fowl, need cleaning or need to be replaced during this time period. The Clubs IRB Captain or Gear Steward may attend to minor (non structural) repairs to the IRB and Motor, providing that any repairs are detailed in the manufacturers handbooks. All major or structural repairs are to be undertaken by qualified personnel. IRB TRAINING RESOURCES Workbooks and Presentation Material The Combined Clubs Committee has created training resources, including presentations material and workbooks for trainers to use, however these resources should be modified by trainers for the unique circumstances at each Club. Training Video The SLSA has also provided Clubs its IRB training video for use. The procedures in this manual should be read in conjunction with the SLSA training video. MANUAL TRANSPORTATION OF THE IRB The IRB should be moved by the use of a trailer where possible. If it is necessary to manually handle the IRB, the following minimum personal are required: IRB Without Motor: Minimum two people, (recommended four) IRB with motor: Minimum four people (recommended six) If an IRB Motor is to be manually handled, a minimum of two people should be used. When lifting, bend at the knees and keep back straight so as to avoid injury to the back. Quarterly Boat Inspection Each Quarter the Clubs IRB Captain should fully inspect the IRB, Motor, Fuel Tanks and associated equipment as to their condition and perform any preventative maintenance. The IRB should be washed with soapy water and any grease removed. Floor boards should be removed and hull checked. If any repairs are required the IRB Captain should arrange. When dry, the craft can be lightly coated in a rubber protector (such as 'armor all'), however the first user of the IRB should be warned as it will be slippery. The outboard motor should also be inspected at this time and serviced as necessary. © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 26 8. Beach Conditions TIDES, CURRENTS & WAVE'S WAVES Waves can be described as three broad types: Tides result from the gravitational pull of the moon, and to a lesser degree, the sun, on the earth's surface. Since the moon is so much closer to the earth than the sun, its pull has more influence on the tides. The moon's gravitational pull forces the ocean to bulge outwards on opposite sides of the earth, which causes a rise in the water level in places that are aligned with the moon and a decrease in water levels halfway between those two places. This cycle occurs with the ocean level reaching its highest point twice daily (high tide), having the water recede over a period of six hours until it reaches its lowest level (low tide), and then having the water level rise again over a period of another six hours until it reaches the next high tide. Each day, the two cycles occur over approximately 25 hours, and so the tides change by approximately one hour (later) each day at a specific location. Over a period of one week (seven days), the tide will change by approximately seven hours, which means the tides reverse but are approximately an hour later each week. Pre-calculated tide tables can be found in various formats and contain varying amounts of information including tide height. Tide height is measured in metres from mean low tide, as is water depth. A basic knowledge of tides can greatly assist a life saver identify risk, provide advice to the public, and assist swimmers in difficulty; as tides greatly effect currents, rips, waves, ertc.. CURRENTS Tidal Current: As the ocean water moves between high and low tides, water moves around islands and/or river inlets and forms a strong current which can be underestimated by swimmers. These currents can be strong to swim against, and can carry a swimmer into difficulty. Rip (known in the US as a Rip Tide): A Rip is a moving current of water, sometimes strong or fast flowing, that usually starts near the shoreline and flows away from the beach. It may be a fast moving flow of water, like being in a river or it may not be noticed it at all. An additional danger in Rips is that the aerated water (caused by waves breaking) makes flotation very difficult, which can cause swimmers, particularly adults and larger people, to be unable to float. Spilling: Look as if they are crumbling as they move along. Surging: On the steepest bottom slopes, the wave often does not break before reaching the beach. Instead, a surging breaker is formed where the wave surges up the beach and is reflected back to sea. Plunging: Sometimes referred to as a curling wave or dumpers – is the sensational curling type of wave commonly sought after by surfers which are often hollow, with a horizontal tube of air inside the wave. All three wave types may be found on any beach at different times but often a beach has a characteristic or commonly occurring wave type. Shore break: when waves break very close to the shore, is caused by a steeper beach floor, and causes dangerous conditions due to plunging waves in close proximity to the shore line. Wave Size: The dimensions of a wave are measured both by crest height and the distance between crests. Wave height is the vertical distance from the crest (highest part of the wave) to the trough (the lowest part of the wave). Most untrained observers at sea tend to greatly overestimate wave height, which is quite understandable because they do not have any stationary reference points. SUN EXPOSURE Working as a life saver involves outdoor work. Minimal exposure to the sun can be hazardous, even on a cloudy day. The sun rays are composed of both visible and invisible portions of the light spectrum, but the invisible ultraviolet frequencies are of primary interest for health concerns. Ultraviolet-B rays are considered 'burning rays' and are responsible for skin sunburn. Ultraviolet-A rays however penetrate deep into the skin causing permanent damage that leads to wrinkled leathery skin appearance. Life Savers should use a number of techniques to protect themselves from sun exposure, including: – – – – If caught in a rip, concentrate on floating and signalling for help, and when in the centre or the head of the rip, swim to the side and catch a wave (body surf) to shore. If a rescuer enters a rip, hey should do so with a flotation device (i.e. rescue tube). Long Shore Current: Long shore currents form in the surf zone because waves approach the shoreline at an angle. When a wave breaks, a portion of the energy is directed laterally along the beach and this forms the current. A long shore current can be a feeder for a rip. A common error for swimmers in any current, is to attempt to swim against the current. A life saver with training will use a current to their advantage and swim with it, or across the current, safer waters. © Royal Life Saving Society Qld Inc – Working in shaded areas Wearing uniform that protections from the sun (hats and long sleeve shirts, etc) Wearing sun glasses that filter ultraviolet radiation (which should not be confused with polarising glasses that reduce glare) Using water resistant sunscreen and sunblocks (zinc creams) Rehydrating A sunscreen of at least Sun Protection Factor (SPF) 30 rating (SPF30) of broad rating should be used. For maximum effectiveness, sunscreen should be applied at least 20 minutes before the first exposure to the sun, to allow the sunscreen to penetrate the skin. Sunscreen should be re-applied throughout the day ever two hours to maintain an effective barrier. Refer to www.sunsmart.com.au for more information. Patrol Operations Manual (Version 5.25) 27 ENVIROMENTAL HAZARDS Lightening Every year, lightning kills roughly 10,000 people around the world and injures about 100,000. Lightning is the world's most underrated weather hazard and it is also the most unpredictable. One reason lightning is so dangerous is that it's hard to know just when and where it is likely to strike, or how it will behave when it does. Lightning can strike outside the storm that produced it. Although most lightning will strike within 15 km of its parent thunderstorm, it can strike much farther away. The time interval between the flash and sound indicates the distance of the last lightening strike, with a 10 second interval equalling an approximate 30 km distance. The average lightning bolt carries about 30,000 amps of charge, has 100 million volts of electric potential, and can reach 27,000 degrees celsius. Lightning isn't restricted to thunderstorms and lightning has been seen during fine weather and other types of storms. Lightning can occur from cloud-to-cloud, cloud-to-ground, cloud-to-air, or within a cloud; and lightning can take many different forms, from streak lightning that appears as a single arc to ball lightning, which manifests as a glowing ball that floats in the air, may move slow or fast or remain in one place, and often explodes with a loud bang. NEW ILS HAND SIGNALS ILS has released two signals that should be taught to candidates so that all patrol members are aware of their meaning and are able to respond appropriately: Submerged / Missing Patient:: A swimmer is missing and presumed submerged. Other lifesavers on shore or the pool deck should immediately fix the position of the life saver and initiate an appropriate response. All Clear: The life saver is indicating that no help is required in performing the rescue and that the patient is stable. However, other life savers should continue to observe and monitor the situation incase it deteriorates. The Signal guide (page 6) will be updated in due course. People on, in or near water are among those most at risk during thunderstorms. Swimming is particularly dangerous, as not only do swimmers protrude from the water, presenting a potential channel for electrical discharge, but also because water is a good conductor of electricity. If a person is struck by lightning, medical care may be needed immediately to save the person's life. Cardiac arrest and irregularities, burns, and nerve damage are common in cases where people are struck by lightning. However, with proper treatment, including CPR if necessary, most victims survive a lightning strike. Common Lightening Facts & Myths: • Victims of lightning do not retain the and it is safe to help them. • Rubber shoes will not give you any meaningful protection from lightning. • Lightning can and often does strike in the same place twice. Tall buildings and monuments are frequently hit by lightning. • A motor car with a metal top can offer you some protection but keep your hands away from the metal sides. • An umbrella can increase your chances of being struck by lightning if it makes you the tallest object in the area. • Always avoid being the highest object anywhere, or taking shelter near or under the highest object, including tall trees. • Avoid being near a lightning rod or standing near metal objects such as a fence or underground pipes. Water spouts Water spouts occasionally occur in Queensland. If a waters spout is observed, clear bathers immediately, lie flat in a ditch or low spot with the primary danger being flying debris. Create a shield from debris if possible. Flotsam After storms debris in the water can become a hazard for swimmers, and can be washed in to swimmers particularly due to waves or the current. © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 28 9. Qualifications, Certifications and Examinations Forward Training & Instructional Pathway The following criteria details the Society's requirements for the training and assessment of members of an Affiliated Club, in the various qualifications available to Patrolling Clubs as detailed in this manual. The learning pathway for members of Clubs is as shown in the diagram below: Qualification Award DEFINITIONS The minimum desired competency for the training of a member in a particular skill. Old term for a qualification. Assessors/Examiners Range of Variables Members of Clubs, may apply for approval as either a Recreational or Competency Based Training, to deliver training and assessment of the Society qualifications. The Society's criteria for determining approval of an application are shown below, however applicants are reminded that the Society reserves the right to decline any application. During training and examination, candidates are to be exposed to a range of variable including: Examination Report Forms (ERF's) An ERF is to be completed for all assessments, which must be forwarded to RLSSQ, however a certificate is not required to be issued, unless specifically requested. No RLSSQ fee is payable unless a certificate is issued. The point in time that a member is considered qualified at a particular qualification, is after assessment has been completed, an ERF completed and signed (by a qualified assessor), and the ERF has been received and confirmed by RLSSQ. Clubs must maintain records of training and assessment for two years which may be inspected by RLSSQ, Maritime Safety Qld, or other parties in case of an incident. Assessment Strategy Only accredited instructors, trainers or examiners who are approved by the Society may undertake training and assessment of the various qualifications. The Learning Outcomes are to be assessed using the following common assessment methods: Observation (demonstration of either instructor to trainee, or candidate to assessor) Oral questioning Written examination (short answer or multiple choice) Simulated rescue scenario Training and accreditation is preferred to be undertaken in the following formats: Workshops – using presentations, discussion and workbook sessions Skill Demonstration – the candidate is to satisfactorily demonstrate particular skills in controlled simulated situations a) Water conditions: In which the life saver is normally exposed. b) Dress: Candidates are required to wear their recognised uniform and safety gear during training and assessment. c) Candidates: Candidates will have experience as a member of a life saving Club. d) Resources: The Society will list and identify the resources available. Annual Re-Accreditation A member of a Club is considered Proficient as to their qualification, if they hold a Certificate that has been issued within the preceding 12 months or they have satisfactorily completed their annual proficiency within the preceding 12 months; provided that the member: does not have any restriction (e.g. disciplinary action, as a result of an Incident, or any action by the Qld Government or Police in respect to the members Marine or Drivers Licence or Blue Card, etc), and the member maintain their membership of a accredited Club Affiliated with the Society. Members are allowed a further three months (15 months in total) to complete their re-accreditation, providing they are completing training or have schedule an assessment for the particular qualification. If a annual re-accreditation is not completed within 15 months of the date of last re-accreditation or date of issue of the original certificate, a member is not considered proficient. Whilst a non-proficient members may assist (observation capacity only) on a beach patrol, they are not accredited to operate any rescue equipment (including Inflatable Rescue Boat) or perform rescue work. Safety Instructors and Assessors are to ensure that safety and safe working practices are adhered to during training and assessment. © Royal Life Saving Society Qld Inc A re-accreditation may be completed for a period of up to two (2) years since the date of last re-accreditation, or the date of issue of the original certificate, however after two years have elapsed, in order for a member to become proficient, they must re-complete the full training for each qualification. Patrol Operations Manual (Version 5.25) 29 Higher Qualifications (Re-Accreditation Only) Feedback & Review of Procedures Higher ranking qualifications may encompass lower ranking qualifications. So long as a member is accredited at the higher ranking qualification (including annual re-accreditation of such qualification), they are considered proficient at the lower ranking qualification and do not need to be annual re-accredited for such lower ranking qualification. All feedback, suggestions or changes to these policies and procedures are to be initially directed to the Club Liaison Officer who will report to the Combined Clubs Committee. The Combined Clubs Committee will review the Society's policies in respect to Clubs from time to time. Other Assessment & Training Material QUALIFICATION RANKING Higher Rank Lower Ranking (no need to re-accredit) Patrol Lifeguard Award Patrol Bronze Medallion Patrol Bronze Star Radio Operator Operational First Aid & Resuscitation IRB Driver/Crew (optional extension) Patrol Bronze Medallion Patrol Bronze Star Radio Operator Patrol Bronze Star Radio Operator IRB Driver IRB Crew IRB Orientation & Safety Briefing IRB Crew IRB Orientation & Safety Briefing The following additional training material is available from the Society: 4 Wheel Drive Operations, training manual by EMA Australia RLMR Operations, training & operations manual Recognition of Prior Learning (RPL) Candidates can approach their Clubs training officer to progress an RPL application provided they can demonstrate prior learning in respected to particular skills required for a particular qualification. The most common situation that this will occur is if a member has completed the equivalent qualification through SLSA and holds a certificate issue by SLSA. ASSESSMENT CRITERIA Qualification Radio Operator Certificate Safety Induction (not certificate) ATV or 4WD Operator Purpose So that members of a Club Affiliated with the Society So that members of a Club Affiliated with the Society can competently use two way radio systems in a beach can competently and safely operate an All Terrain surveillance and emergency environment. Vehicle (ATV) or Four Wheel Drive Vehicle (4WD). Format a) Introduction workshop – power point presentation and discussion prior to use b) Demonstration session c) Practice session (a, b & c may be completed together) d) An assessor then considers if the member is competent, and i) Completes a practical assessment, where the candidate demonstrates use of the radio ii) Completes a short assessment (test) e) No Society Certificate needs to be issued (hence no RLSSQ fee), but Clubs must: i) maintain records of training and assessment which may be inspected by the Society, and ii) advise RLSSQ of the names of successful candidates via a completed Examination Report Form (ERF) a) Introduction session b) Demonstration session c) Practice session d) Completes a practical assessment, where the candidate demonstrates use of the ATV e) An assessor then considers if the member is competent. i) Completes a practical assessment, where the candidate demonstrates use of the ATV, ii) Completes a short assessment (test) e) No Society Certificate needs to be issued (hence no RLSSQ fee), but Clubs must maintain records of training and assessment which may be inspected by the Society. Component 1.) Prerequisite In order undertake this qualification, members should: a) be a member of a Club Affiliated with the Society, and b) be at least 12 years of age. 1.) Prerequisite In order to undertake this qualification, members must : • (Drivers) must hold a current (valid) Motor Vehicle Licence, have it readily available, and be at least 18 years old, • Second person (passenger), must be a minimum age of 14 years old, and • All drivers, must be authorised by the Club Captain. 2.) Workshop The candidate is to satisfactory complete a workshop covering the following topics: - Back ground and types of radio systems - Surf Life Saving Communication Centre - How to use a radio - Frequencies and channels - Radio Protocol & Maintenance 2) Induction The candidate is to satisfactory complete a briefing session covering the following topics: a) Training Video b) Terms and conditions of use c) Safety Briefing d) Personal Protective Equipment e) Pre-Drive Safety Inspection f) Operational Use g) Washing/Cleaning the ATV h) Liability 3.) Practical Demonstration The Candidate is to demonstrate a satisfactory ability to use Radio Communications for: a) Daily Patrol Usage Purposes, b) In an Emergency, and c) Maintain the Radio's in good order 3.) Practical Demonstration The Candidate is to demonstrate a satisfactory ability to use the ATV/4WD. 4.) Written Test Answer questions unassisted, sufficient to show that the candidate has sufficient knowledge and skills to operate a two way radio. 4.) Written Test Answer questions unassisted, sufficient to show that the candidate has sufficient knowledge and skills to use an ATV/4WD. Re-accreditation consists of: A) Review of Changes to Operational Procedures B) Practical Test (as for initial assessment of the ROC) C) Written Test (as for initial assessment of the ROC) Re-accreditation of the ATV is not required if a member remains continuously active in the use of the ATV/4WD. If a member has not used the ATV/4WD for six months or more, they must re-complete the respective training. Re-accreditation © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) Operational First Aid <To be issued at a later date> 30 PATROL RESCUE QUALIFICATIONS Skill / Competency Patrol Bronze Star Patrol Bronze Medallion Patrol Lifeguard (Silver Medallion) AIM Note : The appropriate Team Leader qualification is the Patrol Lifeguard Award, which signifies a member is capable of leading a team of patrol members. The minimum qualification required for a member of a Club affiliated with the Society, to act as a qualified Patrol Member. This qualification should be aimed to be achieved within six months of a member joining a Club. The qualification signifies that the member as at an intermediate skill level, however requires leadership and direction from a more qualified member of the Club. The preferred qualification required, for a member of a Club affiliated with the Society to act as a qualified Patrol Member. A member should aim to achieve this qualification within twelve months of joining a Club. The qualification signifies that a member is capable of rendering assistance to those in difficulty (a rescue) without assistance, if directed to do so. The preferred qualification required, for a member of a Club affiliated with the Society to act as a qualified leader of a Patrol Team. A member should aim to achieve this qualification after achieving a Bronze Medallion, within two year of joining a Club. The qualification signifies that a member is capable of organising a small team of volunteer members and coordinate such team in an emergency. PRE-REQUISITES Mandatory Qualifications None Preferred Qualifications First Aid Certificate (Operational / Senior) Radio Operator Certificate Level 7 Swim & Survive Age : 12 years of age (preferred) Experience: Nil Required Mandatory Qualifications None Preferred Qualifications First Aid Certificate (Operational / Senior) Patrol Bronze Star Mandatory Qualifications First Aid Certificate (Operational / Competency) Patrol Bronze Medallion THEORY Assessment for the theory component is to be in line with the candidate I = Instructor Assessed A = Assessor / Examiner Assessed Age : 14 years of age (the year the candidate turn 14) Experience : 3 months experience as a member of a Patrolling Club Theory Test (A) Answer questions on the candidates understanding of: Safe aquatic practices and setting up a patrol utilising local knowledge Survival in the water Self preservation Recognising an emergency Assessment before & during a rescue Priorities for rescue Primary Survey Surveillance and prevention Conditions at the surf, beach or inland waterway, appropriate to the area to be patrolled, and Setting up a patrol utilising local knowledge Signals (A) Demonstrate a knowledge of signals used on a beach patrol to communicate between patrol members SWIMMING & SURVIVAL SKILLS Age : 18 years of age Experience : 12 months experience as a member of a patrolling Club Optional Extensions: IRB Crew or Driver Theory Test (A) The Candidate is able to demonstrate a knowledge as required for the Patrol bronze Star theory test, plus: Theory Test (A) The Candidate is able to demonstrate a knowledge as required for the Patrol bronze Medallion theory test, plus: Answer questions on the candidates understanding of: Use of bystanders Emergency care Answer questions as required for the Patrol Bronze Medallion, plus the following topics: Responsibility of a Patrol Captain Knots (I) Demonstrate how to tie a clove hitch a Bowline a reef knot a figure eight stop knot Risk Assessment (A) A candidate is able to conduct an analysis of the patrol area with consideration of: Dangerous behavior People at risk General safety in the immediate area Potential weather hazards Rescue equipment Emergency Services and Equipment (I) the candidate is able to demonstrate an awareness of emergency services and equipment used by the club or available in the area to be patrolled. Surface Dive & Search Pattern (I) Perform a head first surface dive and a feet first surface dive in approximately 2 meters of water and recover an object on each occasion. The candidate will demonstrate appropriate search patterns. Surface Dive & Search Pattern (I) Perform a head first surface dive and a feet first surface dive in approximately 2 meters of water and recover an object on each occasion. The candidate will demonstrate appropriate search patterns. Surface Dive & Search Pattern (I) Perform a head first surface dive and a feet first surface dive in approximately 2 meters of water and recover an object on each occasion. The candidate will demonstrate appropriate search patterns. Types of Swimmers (I) The candidate will simulate the appearance of: (a) a weak swimmer (b) a non-swimmer (c) an injured swimmer Types of Swimmers (I) The candidate will simulate the appearance of: (a) a weak swimmer (b) a non-swimmer (c) an injured swimmer Types of Swimmers (I) The candidate will simulate the appearance of: (a) a weak swimmer (b) a non-swimmer (c) an injured swimmer Entries (I) Perform entries for the following situations: (a) unknown water conditions (b) known water conditions (c) known shallow water conditions Entries (I) Perform entries for the following situations: (a) unknown water conditions (b) known water conditions (c) known shallow water conditions Entries (I) Perform entries for the following situations: (a) unknown water conditions (b) known water conditions (c) known shallow water conditions Defensive Techniques & Escapes (I) Demonstrate the following: The defensive position a reverse a leg block Defensive Techniques & Escapes (I) Demonstrate the following: The defensive position a reverse a leg block Defensive Techniques & Escapes (I) Demonstrate the following: The defensive position a reverse a leg block Demonstrate support of a victim in deep water for one minute and then reverse away when the victim begins to struggle. Demonstrate support of a victim in deep water for one minute and then reverse away when the victim begins to struggle. Demonstrate support of a victim in deep water for one minute and then reverse away when the victim begins to struggle. Perform in deep water one escape selected by the examiner from the following: (a) a lunge (b) an attempted grasp from the front (c) a grasp from the front The rescuer will move to a point out of reach of the victim following completion of the escape. Perform in deep water one escape selected by the examiner from the following: (a) a lunge (b) an attempted grasp from the front (c) a grasp from the front The rescuer will move to a point out of reach of the victim following completion of the escape. Perform in deep water one escape selected by the examiner from the following: (a) a lunge (b) an attempted grasp from the front (c) a grasp from the front The rescuer will move to a point out of reach of the victim following completion of the escape. Survival Skills (I) Dressed in normal patrol uniform: float using hand sculling movements for 1 minute and then tread water for 1 minute waving intermittently as if signaling for help put on a PFD in deep water and swim 50 metres demonstrate the HELP position climb out of the water unassisted. Survival Skills (I) Dressed in normal patrol uniform: float using hand sculling movements for 1 minute and then tread water for 1 minute waving intermittently as if signaling for help put on a PFD in deep water and swim 50 metres demonstrate the HELP position climb out of the water unassisted. Survival Skills (I) Dressed in normal patrol uniform: float using hand sculling movements for 1 minute and then tread water for 1 minute waving intermittently as if signaling for help put on a PFD in deep water and swim 50 metres demonstrate the HELP position climb out of the water unassisted. Run-Swim-Run (A) Wearing swim wear and normal patrol uniform, the candidate is to perform a run-swim-run 50 metre run 100 metre freestyle, 100 metres side stroke, 100 metres breaststroke (with underwater arm recovery) 50 metre run Target time of 10 minutes. Run-Swim-Run (A) Wearing swim wear and normal patrol uniform, the candidate is to perform a run-swim-run 100 metre run 400 metre freestyle 100 metre run Target time of 10 minutes. Run-Swim-Run (A) Wearing swim wear and normal patrol uniform, the candidate is to perform a run-swim-run 100 metre run 400 metre freestyle 100 metre run Target time of 10 minutes. The candidate will commence the run-swim-run The candidate will commence the run-swim-run The candidate will commence the run-swim-run wearing normal patrol uniform, any item of which wearing normal patrol uniform, any item of which wearing normal patrol uniform, any item of which (excluding swim wear) may be discarded as desired. (excluding swim wear) may be discarded as desired. (excluding swim wear) may be discarded as desired. © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 31 RESCUE SKILLS Rescue Skills - Fundamental Rescue Skills – Principals Rescue Skills – Advanced Reach Rescue (I) Enter the water, wade out to a victim and while staying out of reach, pass them a rope, article of clothing or other aid then tow the victim 10 metres back to the edge or into shallow water and assist the victim from the water. Fundamental Rescue Skills (I) The candidate is to demonstrate the Rescue Skills as required for the Patrol Bronze Star, plus the below mentioned items: Fundamental & Principal Rescue Skills (I) The candidate is to demonstrate the Rescue Skills as required for the Patrol Bronze Medallion, plus the below mentioned items: Contact Tow (with Aid) Unconscious Patient (A) An unconscious victim is in deep water 20 meters from Throw Rescue – PFD / Rescue Tube (I) safety. With a Rescue Tube: A person is in difficulty 10 metres from safety. Effect a - enter the water safely throwing rescue using a PFD or Rescue Tube as a - swim to the person and adopt a defensive position buoyant aid. Assist the victim from the water. demonstrate Rescue Breaths in deep water bring the victim to the waters edge, Throw Rescue – unweighted rope (I) - Using a Drag or Carry, move the victim form the A person is in difficulty 12 metres from safety. Perform water and place above high water mark in a position a throwing rescue using an unweighted rope. Assist ready for resuscitation. the victim from the water. - The rescuer shall then commence Primary Survey. The Examiner will indicate the presence or absence of Rescue Equipment – Conscious Patient (A) normal breathing during assessment of the victim. Demonstrate a rescue using a rescue board or rescue ski in which the rescuer approaches the victim for 50 Rescue Equipment – Unconscious Patient (A) meters (swimming/paddling distance), and returns the Demonstrate a rescue using a rescue board or rescue victim to shore and assists the victim from the water. ski in which the rescuer approaches the victim for 50 meters (swimming/paddling distance), and returns the Non-Contact Tow – Conscious Patient (A) victim to shore: A weak swimmer is in difficulty in deep water 20 metres from safety. With a Rescue Tube: Using a Drag or Carry, move the victim form the water enter the water safely and place above high water mark in a position ready swim to the person and adopt a defensive position for Primary Survey. The rescuer shall then commence offer the aid to the person and tow to safety Primary Survey. The Examiner will indicate the assist the person out of the water. presence or absence of breathing during assessment of the victim. Initiative (A) Demonstrate initiative in rescue of a person who is no Contact Tow – Unconscious Patient (A) more than 15 metres from safety. The assessor will: An unconscious, breathing person is 50 metres from safety. Enter the water, swim a 50 metres approach specify whether the person is injured, unconscious or and tow the person 50 metres to safety. a weak swimmer The candidate will commence the rescue wearing specify the distance the person is from safety normal patrol uniform, any of which may be discarded ensure that three to five rescue aids are available. as desired. Advanced Life Savers Skills (A) A team of four life savers (including the candidate) is on patrol all with Patrol Bronze Medallion qualification, with the candidate acting as Patrol Captain. On completing this task, the candidate may be asked to explain the reasons for the actions taken. 3) Two children 50 meters from safety, with a single flotation device (e.g. surf mat) who can not get to safety and are panicking. Rescue and Resuscitation (A) An unconscious and non-breathing person is floating face-down in deep water. The candidate should: Enter the water and swim to the person Turn the person over and tow 10 metres to shallow water Call for assistance Using a Drag or Carry, move the victim form the water and placed above high water mark in a position ready for resuscitation. The rescuer shall then commence Primary Survey. The Examiner will indicate the presence or absence of breathing during assessment of the victim. During this part of the assessment, the candidate is not expected to perform the rescue. On completion of this test, the candidate will explain the reasons for the actions taken & the way in which the emergency procedures were of assistance and/or could be improved. Using normal patrol equipment (excluding Inflatable Rescue Boat), the candidate is to: the Identify & evaluate a major aquatic emergency Response to a major aquatic emergency Apply the principles of an advanced water rescue Assess the casualty/casualties and take an appropriate course of action Organise further emergency care as required Record & report the incidence as per club procedures a) Advanced Water Rescue A simulated emergency, selected from the below is to occur: 1) One weak swimmer & one non-swimmer 50 meters from safety, who are caught in a rip or sweep. 2) A Spinal Injury (major) at the waters edge, with victim face down and unable to move arms or legs. b) Advanced Emergency Care A simulated heart attack nearby the patrol area is to occur. When conducting these assessments, it is recommended that a PA announcement is made, so that emergency services are not called by a members of the public. Initiative (A) Demonstrate initiative in rescuing victims whose condition and actions are unreliable in a situation typical within the prevailing conditions. The examiner will brief the victims. Usual patrol emergency procedures may be used. PATROL & OTHER SKILLS Patrol Knowledge (A) The Candidate is able to demonstrate the ability to: Set up and close a beach patrol under the supervision of a Patrol Captain. Demonstrate area surveillance techniques & other duties whilst on patrol. Have an awareness of Local Laws in respect to the patrolled location. Patrol Knowledge (A) As per Patrol Bronze Star. Patrol Knowledge (A) As per Patrol Bronze Medallion. Radio Communications (I) The candidate can demonstrate the ability to use two way radios as required in the Society's Radio Operator Certificate. Radio Communications (I) The candidate can demonstrate the ability to use two way radios as required in the Society's Radio Operator Certificate. Record Keeping (I) As per the Patrol Bronze Star, plus: Record Keeping (I) As per the Patrol Bronze Medallion. Radio Communications (A) The candidate can demonstrate the ability to use Record any training, or problems with equipment; two way radios on a club to club basis, to : Record Radio, IRB, ATV usage (if applicable); perform a beach status report, and respond to simple request, and Records Statistical Information. request further assistance or an ambulance. Supervision (I) Conduct patrol supervision in accordance with club and/or RLSS procedures. Apply supervision techniques to maintain a safe aquatic environment Assess possible emergency or rescue situations Record Keeping (I) The candidate is able to complete log books Complete their own details name, hours, qualifications, etc); Record the details of any actions undertaken by them; and Complete and records details in an Incident Report Form. EMERGENCY CARE Resuscitation Awareness (A) The candidate is to demonstrate knowledge of Primary Survey (DRSABCD) as required in the Society's 'Resuscitation Awareness' (or equivalent) qualification. Resuscitation (A) The candidate is to demonstrate knowledge of Primary Survey (DRSABCD) as required in the Society's 'Resuscitation' (or equivalent) qualification. Resuscitation (A) The candidate is to demonstrate knowledge of Primary Survey (DRSABCD) as required in the Society's 'Resuscitation' (or equivalent) qualification. Automatic External Defibrillator (A) Demonstrate a knowledge of, and ability to use an Automatic External Defibrillator in an emergency. Demonstrate simulated Rescue Breathing (previously expired air resuscitation) using either: (a) a rescue board or ski, or (b) a rescue tube with rubber flippers/fins. Demonstrate simulated Rescue Breathing (previously expired air resuscitation) using either: (a) a rescue board or ski, or (b) a rescue tube with rubber flippers/fins. © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 32 EMERGENCY CARE (cont) Oxygen Equipment (A) Demonstrate the use of oxygen therapy. Answer questions on oxygen equipment from the following areas: - general principals and functions of oxygen equipment - advantages and disadvantages of oxygen equipment - problems encountered during the use of oxygen equipment Automatic External Defibrillator (A) Demonstrate a knowledge of, and ability to use an Automatic External Defibrillator (AED) in an emergency. Oxygen Equipment (A) a) Demonstrate the use of oxygen therapy. Answer questions on oxygen equipment from the following areas: - general principals and functions of oxygen equipment First Aid & Emergency Care (A) - advantages and disadvantages of oxygen The Candidate is able to demonstrate an ability to equipment assists a life saver (who holds at least a Bronze - problems encountered during the use of oxygen Medallion), perform first aid, and has a knowledge equipment of elementary after care. b) Demonstrate CPR with the use of an Air Bag, and Oxygen supplement. Spinal Injury Management (A) Demonstrate the correct technique for performing First Aid & Emergency Care (A) an extended arm roll over and a vice grip, and The Candidate is able to demonstrate an ability to then the application of cervical collars and spine assists a life saver (who hold at least a Bronze boards for the immobilisation of a suspected spinal Medallion), perform first aid, and has a knowledge injury to the neck of elementary after care. Automatic External Defibrillator (A) Demonstrate a knowledge of, and ability to use an Automatic External Defibrillator (AED) in an emergency. Oxygen Equipment (A) a) Demonstrate the use of oxygen therapy. Answer questions on oxygen equipment from the following areas: general principals and functions of oxygen equipment advantages and disadvantages of oxygen equipment problems encountered during the use of oxygen equipment b) Demonstrate CPR with the use of an Air Bag, and Oxygen supplement. First Aid & Emergency Care (A) Complete the RLSSA First Aid Certificate (or equivalent). Spinal Injury Management (A) As per Patrol Bronze Medallion. Spinal Injury Management (A) As per Patrol Bronze Star. IRB (Crew/Driver) – Optional Extension Not required Not required May be assessed as an extension as per IRB training and assessment guidelines Re-Accreditation Process – Patrol Rescue Qualifications Re-accreditation consists of: a) Confirm pre-requisites c) Written Test / Workshop b) Review of main competencies and any new processes and procedures d) Practical Demonstration of Skills It is intended that the re-accreditation process is not a complete test of every skill for each qualification, but a check of the main competencies to ensure that knowledge and skills have been maintained, and as an opportunity to update candidates on any updated policies, processes and procedures. Skill / Competency 1. Pre-Requisites The assessor is to confirm that the candidate meets the prerequisites for the qualification being tested. Patrol Bronze Star Patrol Bronze Medallion Patrol Lifeguard (Silver Medallion) A member of a Club is considered Proficient as to their qualification, if they hold a Certificate that has been issued within the preceding 12 months or they have satisfactorily completed their annual proficiency within the preceding 12 months; provided that the member: - does not have any restriction (e.g. disciplinary action, as a result of an Incident, or any action by the Qld Government or Police in respect to the members Marine or Drivers Licence or Blue Card, etc), and - the member maintain their membership of a accredited Club Affiliated with the Society. Members are allowed a further three months (15 months in total) to complete their re-accreditation, providing they are completing training or have schedule an assessment for the particular qualification. If a annual re-accreditation is not completed within 18 months of the date of last re-accreditation or date of issue of the original certificate, a member is not considered proficient. A re-accreditation may be completed for a period of up to two (2) years since the date of last re-accreditation, or the date of issue of the original certificate, however after two years have elapsed, in order for a member to become proficient, they must re-complete the full training for each qualification. 2. Main Competencies The assessor is to test the candidate in key skills, to be satisfied that the candidate has retained/maintained a sufficient knowledge of the qualification AND has kept up to date with new policies, processes and procedures. 3. Written Assessment/workshop The candidate is to complete a workshop / assessment incorporating key skills including 1.) Theory a) Attend briefing session (workshop) covering key concepts and any updated or changed policies, processes or procedures b) Answer theory test c) Demonstrate a knowledge of Signal (hand/flag) d) Demonstrate a knowledge of Knots 2.) Swimming & Survival Skills Demonstrate the Defensive Position, Survival Skills and Run-Swim-Run as required for the Patrol Bronze Star Qualification. 3.) Rescue Skills Demonstrate the following Rescue Skills as required for the Patrol Bronze Star Qualification: a) Throw rescue (with line) b) Non-Contact Tow (conscious patient – with Rescue Tube) c) Rescue Equipment (conscious patient – with Board / Ski) d) Initiative in a Rescue 4. Practical Demonstration 4.) Patrol & Other Skills Demonstrate the following Patrol Skills as required for the Patrol Bronze Star Qualification: The candidate is a) Patrol Set Up procedures, under supervision satisfactorily demonstrate b) Two Way Radio Use (simulated requested for to the assessor, key assistance) skills. c) Complete Log book 5.) Emergency Care Demonstrate the following Emergency Care Skills as required for the Patrol Bronze Star Qualification: a) Resuscitation b) Automatic External Defibrillator (AED) c) Oxygen Equipment d) Fist Aid & Emergency care e) Spinal Injury Management 1.) Theory a) Attend briefing session (workshop) covering key concepts and any updated or changed policies, processes or procedures b) Answer theory test c) Demonstrate a knowledge of Signal (hand/flag) d) Demonstrate a knowledge of Knots e) Demonstrate a knowledge of Emergency Services & Equipment 2.) Swimming & Survival Skills Demonstrate the Defensive Position, Survival Skills and Run-Swim-Run as required for the Patrol Bronze Medallion Qualification. 3.) Rescue Skills Demonstrate the following Rescue Skills as required for the Patrol Bronze Medallion Qualification: a) Throw rescue (with line) b) Non-Contact Tow (un-conscious patient – with Rescue Tube) c) Rescue Equipment (un-conscious patient – with Board / Ski) d) Initiative in a Rescue 4.) Patrol & Other Skills Demonstrate the following Patrol Skills as required for the Patrol Bronze Medallion Qualification: a) Patrol Set Up AND Close procedures, without supervision b) Two Way Radio Use (sign on/off to Surfcom) c) Complete Log book 5.) Emergency Care Demonstrate the following Emergency Care Skills as required for the Patrol Bronze Medallion Qualification: a) Resuscitation b) Automatic External Defibrillator (AED) c) Oxygen Equipment d) Fist Aid & Emergency care e) Spinal Injury Management 1.) Theory a) Attend briefing session (workshop) covering key concepts and any updated or changed policies, processes or procedures b) Answer theory test c) Demonstrate a knowledge of Signal (hand/flag) d) Demonstrate a knowledge of Knots e) Demonstrate a knowledge of Emergency Services & Equipment f) Demonstrate a knowledge of Risk Assessment 2.) Swimming & Survival Skills Demonstrate Defensive Position, Survival Skills and Run-Swim-Run as required for the Patrol Lifeguard Qualification. 3.) Rescue Skills Demonstrate the following Rescue Skills as required for the Patrol Lifeguard Qualification: a) Throw rescue (with line) b) Non-Contact Tow (un-conscious patient – with Rescue Tube) c) Rescue Equipment (un-conscious patient – with Board / Ski) d) Initiative in a Rescue e) Advanced Water Rescue simulation f) Advanced Emergency Care simulation 4.) Patrol & Other Skills Demonstrate the following Patrol Skills as required for the Patrol Lifeguard Qualification: a) Patrol Set Up, under supervision b) Two Way Radio Use (sign on/off to Surfcom)) c) Complete Log book 5.) Emergency Care Demonstrate the following Emergency Care Skills as required for the Patrol Lifeguard Qualification: a) Resuscitation b) Automatic External Defibrillator (AED) c) Oxygen Equipment d) Fist Aid & Emergency care e) Spinal Injury Management 6.) IRB Crew / Driver (optional) May be assessed as an extension as per IRB training and assessment guidelines © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 33 INFLATABLE RESCUE BOAT QUALIFICATIONS Qualification IRB Orientation & Safety Briefing Purpose Format IRB Crew a) To keep our members safe and reduce injury c) On satisfactory completion, allows members to use the IRB a) Introduction workshop Power point presentation, discussion and workbook session prior to any water work b) Demonstration session c) Practice session (a, b & c may be completed together) IRB Driver (Low & High Surf) b) Such training is required by Maritime Safety Qld (MSQ) d) Covers all main safety issues a) The Candidate must have completed 'Orientation & Safety Briefing' in last 12 months b) The Candidate must have satisfactory completed an IRB Crew workshop within the last 12 months (workbook) c) The Candidate undertakes training (practice) under supervision of an instructor d) The Candidate is tested (on both theory and practical tests) on the necessary practical skills e) The Assessor completes an ERF and forwards to RLSSQ so that a certificate can be issued a) The Candidate must have completed 'Orientation & Safety Briefing' in last 12 months b) The Candidate must have satisfactory completed an IRB Driver workshop within the last 12 months (workbook) c) The Candidate undertakes training (practice) under supervision of an instructor d) The Candidate is tested (on both theory and practical tests) on the necessary practical skills e) The Assessor completes an ERF and forwards to RLSSQ so that a certificate can be issued f) The IRB Driver is limited to Swell/Surf of no larger than 1m (Low Surf) g) After one year of holding an IRB Drivers Certificate, an IRB Driver may apply to be assessed for High Surf approval Prior to commencing training for this qualification, the Candidate is to: a) be at least 12 years of age b) hold a Level 7 Swim & Survive Certificate (or equivalent) Prior to commencing assessment for this qualification, the Candidate is to: a) be at least 15 years of age. b) have held a Patrol Bronze Star Qualification (or equivalent) for three (3) months. c) be physically able to complete all IRB skills in a safe manner d) have satisfactorily completed an Orientation & Safety Briefing within the last 12 months. e) have proven training experience in the intended role of IRB Crew for at least 10 hours. Prior to commencing assessment for this qualification, the Candidate is to: 2. Safety Briefing This qualification satisfies the requirements of a safety briefing. The Candidate has satisfactorily completed an IRB The Candidate has satisfactorily completed an Orientation & Safety Briefing within the previous 12 Orientation & Safety Briefing within the previous 12 months. months. 3. Workshop The candidate is to have attended and satisfactorily completed an approved IRB workshop in the immediate 12 months prior to the assessment for this qualification. The workshop is to include the following topics: a) Background to the IRB b) Legal Aspects c) Responsibility d) Safety Equipment e) Dry Land Demonstration e) Life Jackets f) Dangers & Risk Management g) Entering & Exiting the IRB h) Refueling the IRB I) Trailer Safety j) Crewing The candidate is to have attended and satisfactorily completed an approved IRB Crew workshop in the immediate 12 months prior to the assessment for this qualification. The workshop is to review the following topics: a) Safety Briefing & Safe procedures b) Communications, authority c) Pre-operations d) Knots, rope & line's 1) Coiling rope & storage 2) Bowline 3) Clove hitch 4) Sheep shank 5) Figure 8 stop knot e) Crew Skills (Basic & Advanced) f) Rescue & Emergency Care g) Theoretical Knowledge 4. Basic Skills 4. Entering & Exiting the IRB The Candidate can demonstrate satisfactory capability to safely enter and exit an IRB. 4. Communications The candidate is to demonstrate satisfactory ability to communicate, in respect to IRB operation, by utilising: a) Flag/arm/hand signals b) Radio communication 5. Operational Checks & Maintenance Not Applicable 5. Pre-Operational Check & Maintenance The candidate is to demonstrate satisfactory ability to set-up and check an IRB & Outboard Motor prior to use. 6. Intermediate Skills 6. Crew Skills The candidate can demonstrate a satisfactory ability to crew an IRB in a safe manner, and has an understanding of safety considerations. 6. Crew / Driver Skills The candidate can satisfactorily demonstrate the following skills (in the capacity of an IRB Driver or Crew) : a) Craft Launching & Retrieval c) Towing a boat b) Crew in surf to 1m d) Recover a kite/wind surfer 7. Rescue & Emergency Care Not Applicable 7. Rescue & Emergency Care The candidate can demonstrate rescue & care of a casualty (as either Crew or Driver), including: a) a conscious casualty in deep water (tired, weak or non swimmer) b) an unconscious casualty (skill to demonstrate Rescue Breathing in boat, deliver of patient to beach, and Primary Survey on beach) c) injured casualty (including removal of patient from craft after craft has safely landed on beach) d) two conscious casualty e) removal of unconscious patient from boat 8. Advanced Skills Not Applicable 8. Advanced Skills The Candidate is to satisfactorily demonstrate the ability to cope with the following emergency situations: a) driver (helmsman) overboard b) engine failure in operational conditions c) simulated puncture of pontoon (IRB) d) roll-over procedure for craft (simulated roll-over to be carried out without motor attached to boat) 9. Theoretical Knowledge Not Applicable 9. Theoretical Knowledge The Candidate is to pass a theoretical test of the boat & motor, key crewman skills, and safety matters. 10. Buoys & Anchors Not Applicable Not Applicable Assessment An assessor then considers if the member is capable to use the IRB and confirms competency. 1. Prerequisite © Royal Life Saving Society Qld Inc Patrol Operations Manual a) be at least 16 years of age. b) have held an IRB Crew Certificate for three (3) months. c) have proven training experience in the intended role of IRB Driver for at least 10 hours. d) Hold a current Recreation Marine Driver Licence as issued by Queensland Government. The candidate is to have attended and satisfactorily completed an approved IRB Crew workshop in the immediate 12 months prior to the assessment for this qualification. The workshop is to review the following topics: a) Safety & Safe procedures b) Communications, authority c) Post-operations d) Knots, rope & line's e) Crew & Driver Skills (Basic & Advanced) f) Rescue & Emergency Care g) Theoretical Knowledge 5. Post Operation Checks & Maintenance The candidate is to demonstrate satisfactory ability to close down, clean and maintain an IRB & Outboard Motor. 10 Buoys & Anchors The Candidate is to satisfactorily demonstrate the ability to place & recover anchors & buoys under direction of a shore based patrol member. (Version 5.25) 34 11. Record Keeping Not Applicable Not Applicable 11. record Keeping The Candidate is to demonstrate a knowledge and ability to complete and maintain the required records for an IRB, including: a) IRB Log & maintenance records b) Maritime Safety Qld Incident Reports c) Workcover Incident Reports 12. Motor Rollover Procedure Not Applicable Not Applicable 12. Motor Rollover Procedures The Candidate is to demonstrate sufficient knowledge to repair an outboard motor, in a safe manner, after such has been immersed in water (i.e. boat rollover). 13. High Surf Accreditation Not Applicable Not Applicable 13. High Surf Accreditation To be accredited to operate an IRB in Surf Greater than 1m (High Surf), the candidate must: a) Have held an IRB Drivers Certificate for at least one year, b) Have demonstrated to the Assessor, skill to drive in Swell and Surf of at least 2m, and c) The applicant has support of the IRB Assessor and Club Committee. Use an IRB in surf greater than 0.5m Re-Accreditation Process – Inflatable Rescue Boat (IRB) Qualifications Re-accreditation consists of: a) Confirm pre-requisites c) Written Test / Workshop b) Review of main competencies and any new processes and procedures d) Practical Demonstration of Skills It is intended that the re-accreditation process is not a complete test of every skill for each qualification, but a check of the main competencies to ensure that knowledge and skills have been maintained, and as an opportunity to update candidates on any updated policies, processes and procedures. Qualification IRB Orientation & Safety Briefing Annual Reaccreditation No re-accreditation process can be completed for the IRB Orientation & Safety Briefing. The training must be re-completed annually, unless a members has completed IRB Crew or IRB Driver re-accreditation (or equivalent). IRB Crew IRB Driver (Low & High Surf) a) Confirm pre-requisites - Existing IRB Crew OR Driver Certificate (within last 24 months) - Bronze Star - Crewman is physically able to operate as a Crew / Driver b) Safety Briefing (as required by MSQ) - Boat Safety, speed limits, boating laws - Responsibility of Driver/Crew, Complaints & Accidents - Trailer Safety - Liability, Registration & Licensing - Safety Equipment & Life Jacket Policy c) Review of main competencies and any new processes and procedures - Knots - Signals & Radio's - Rescue Theory - New Developments, Changed Policies & procedures d) Written Test (multi-choice & short answer) covering topics of safety and theory. e) Practical demonstration of Competencies : Demonstrate Crew OR Drivers Role (as applicable) - Launch & Landing - Patient Pick Up (Conscious, Unconscious, Other) - Craft Recovery (Windsurfer, Ski, Boat, etc) - Towing - Demonstrate knots - Emergency Procedures Including puncture, motor damage, rollover Boat Set up & close down © Royal Life Saving Society Qld Inc Patrol Operations Manual (Version 5.25) 35 EVERYONE CAN BE A LIFESAVER Acknowledgments Ken Chandler, Executive Director, Royal Life Saving Society Queensland Inc Michael Darben, Executive Director, Royal Life Saving Society Queensland Inc The Members and Management of Ithaca – Caloundra City Life Saving Club Inc The Members and Management of Neptune Royal Life Saving Society Club Branch Inc Paul Barry, Brad Clegg, Rob Reid, Shayne Baker, Clive Newman, Jim Hardy The Society wishes to acknowledge and thank the Surf Life Saving Association for their resources, co-operation and assistance, that is provided to Clubs affiliated with the Society. 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