2014 EXHIBITOR MANUAL
2014 EXHIBITOR MANUAL Move In: RAM Country Marketplace, Western Art Gallery, Home Grown Alberta November 3rd and 4th Move In: Agricultural Equipment November 4th Move Out: ALL Exhibits November 9th Table of Contents GENERAL INFORMATION Important Telephone Numbers ....................... Address ........................................................... Important Dates ………………………………… Move-in Schedule ........................................... Move out Schedule ........................................ Hours of Operation ......................................... Exhibitors Building Access .............................. Admission........................................................ Regular Admission Prices ............................... Exhibitor Badge(s) .......................................... Exhibitor Security Pass ................................... Parking Pass ................................................... Public Liability Insurance................................. Exhibitor Breakfast .......................................... Event Tips for Exhibitor s ................................ Event Tips for Exhibitor Employees ................ Percentage Payments ..................................... Booth Decorations........................................... Electrical Telephones ..................................................... Garbage .......................................................... Recycling......................................................... Campgrounds.................................................. Laundromat ..................................................... 1 1 1 1 1 1 2 2 2 2 2 2 2 3 3 4 5 6 6 6 6 6 6 7 7 RULES AND REGULATIONS Article 1 The Licensee covenants and agrees Allotment and use of space Payment .......................................................... Cancellation .................................................... Licenses, Regulatory Authorities, Rules and Regulations ..................................................... Copyrights ....................................................... Conduct ........................................................... Decorations and Event Promotional Material 7 7 7 8 8 9-10 10 10 11 Article 2 – Miscellaneous 11 Assignment 11 Default ............................................................. 11-12 Disclosure ....................................................... 12 Notices ............................................................ 12 Severability...................................................... 12 Captions .......................................................... 12 Time ................................................................ 12 Vehicles........................................................... 12 Delivery of Goods................................. …………….. 12 Storage................................................. …………….. 12 Trailer Parking…………………………………... 13 Trailers on Exhibit Lots............................................... 13 Booth Dimensions ...................................................... 13 Illicit Drugs.................................................................. 13 Sales .......................................................................... 13 Motion Picture Equipment .......................................... 13 Draws ......................................................................... 13 Gifts ............................................................................ 13 Table Of Contents General Information Important Telephone Numbers Switchboard – General Inquires ........................................... Northlands Toll Free .............................................................. Dean Neville – Show Manager, RAM Country Marketplace Internet Technical Inquiries ................................................... Northlands Accounts Payable ............................................... Northlands Accounts Receivable .......................................... Northlands Security ............................................................... Exhibitor Show Office Hall F *In use Nov.1st to Nov. 10th First Aid ................................................................................. Show Tech ............................................................................ GES ....................................................................................... Edmonton Police Services Emergency ............................. Co-Op Taxi ............................................................................ Exhibits Office Fax 780-471-7210 1-888-800-7275 780-491-5522 780-471-7188 780-471-7237 780-471-7101 780-471-7316 780-378-8901 780-471-7306 780-429-1162 780-468-5290 911 780-425-8310 780-471-8169 Address Mailing Address: Exhibits Office Shipping Address: Northlands P.O. Box 1480 Edmonton, Alberta T5J 2N5 7300 - 116 Ave. N.W. Edmonton, Alberta T5B 4X5 Website: www.farmfairinternational.com www.cfr.ca Important Dates Final Payment Due Friday, October 3, 2014 Event Insurance Due Friday, October 3, 2014 Possession Dates The Licensee may take possession of their booth(s) on the following date(s) Move-In dates November 3/4 Times: 9:00am to 8:00pm Livestock & Agricultural Equipment – Tuesday, November 4th Times: 9:00am to 8:00pm RAM Country Marketplace Western Art Gallery Home Grown Alberta Move-In All Exhibitors/Concessionaires MUST check in prior to set up at the EXPO Centre Hall F Show Office. If you are unable to move in on the specified dates and times allotted, please call the show office at (780) 378-8901 and/or advise your show manager. Exhibitors/Concessionaires who have NOT paid in full, provided insurance, or signed the License Agreement will not be permitted to set up or receive the Exhibitors/Concessionaires move in package, so please insure all documentation is submitted on or prior to October 3rd, 2014. Move-Out All Exhibitors - Sunday November 9TH th Move-out commences at 5:15 p.m. on, November 9 for all Exhibitors/Concessionaires, and will continue until 1:00 p.m., November 10th. All Exhibitors/Concessionaires MUST have their exhibits dismantled within the allotted time frame or any items, displays etc. will be removed by Northlands at the exhibitor’s expense and are not responsible for lost or damaged goods. Farmfair – RAM Country Marketplace / Western Art Gallery Page 1 Hours of Operation RAM Country Marketplace, Western Art Gallery, Home Grown Alberta (Hall E, F, G, H) November 5-7 November 8 November 9 10:00am-7:00pm 10:00am-7:00pm 10:00am-5:00pm Exhibitors Building Access Indoor Exhibitors/Concessionaires with a valid Farmfair Exhibit/Concession access pass may attend their booth(s) as early as 9:00 a.m. daily. Exhibitors/Concessionaires must open their booths on time and remain open until 7:00 p.m. th (5:00 p.m. on Sunday, November 9 ) Exhibitors/Concessionaires must ensure that their booth(s) are manned during all hours of operation. We ask that all indoor exhibitors closed out for the evening and are out of the buildings by no later than 7:30 p.m. as doors will be locked at this time for security purposes. Admission Regular Admission Prices: • General (13 plus) ............................................................$5.00 • Child (3-12) .....................................................................$2.00 • Child (2 and under) .........................................................Free Exhibitor Badge(s) Two (5) day admission passes per Exhibitor/Concessionaire for every 100sq.ft.purchased within the RAM Country Marketplace, Home Grown Alberta or Western Art Gallery and will be issued in your exhibitor’s package at move-in. Passes are designated by program. Admittance onto the grounds is permitted for all Exhibitor/Concessionaire’s at any entrance gate, and valid in the EXPO Centre with access to halls as identified on the given badge. Exhibitor Security Pass Security neck passes will be provided to each LICENSEE. These passes will allow for early admission onto the grounds and into the EXPO and are valid in halls identified by given badge and dependent on the program in which you will be participating. This pass does not provide admission and is used for security purposes only for hall access. Parking Pass One (5) day parking pass will be provided per Exhibitor/Concessionaire’s for every 100sq.ft. of purchased space based on program and length of time exhibiting and will be provided in the exhibitor’s move in package. This pass is only valid for the exhibitors and no switching of pass is permitted. If exhibitor is caught lending their parking pass to another vehicle, the exhibitor will have to return the pass to Northlands and will have to pay for parking for the remainder of the event. Farmfair – RAM Country Marketplace / Western Art Gallery/Home Grown Alberta Page 2 Public Liability Insurance Commercial General Liability Insurance • • • All Concessionaires/Exhibitors must possess: o $2,000,000 Commercial General Liability (Per Occurrence) o $2,000,000 Auto Liability for any Livestock Equipment Trailers o Valid dates covering the duration of the event, including Move in & Move out dates o Additional Insured: Edmonton Northlands & the City of Edmonton Certificates of Insurance must be completed by your insurance company Proof of insurance must be submitted to Northlands by October 3rd, 2014 before set up of your booth is granted Exhibitor Breakfast A complimentary breakfast for RAM Country Marketplace, Western Art Gallery, and Home Grown Alberta Exhibitors and th 2014 Staff and will be held on Thursday November 6 , 2014 from 9:30am to 10:30am. Location to be determined. Please join us! Farmfair – RAM Country Marketplace / Western Art Gallery/Home Grown Alberta Page 3 Event Tips for Exhibitors & Concessionaires Our guests look to us for exceptional service when visiting our site, and we ensure to deliver. We strive to provide a pleasant experience to enjoy quality products at a great value. Our guests are greeted with “Welcome to Farmfair”, and as they leave, we invite them to return to our Exhibition in the future. Guests and clients are the lifeblood of our business and they deserve our personal attention. Our success depends on you and your attention to friendly, courteous and helpful service. Remember, YOU ARE part of the show and Farmfair is reflected in you! Exhibition Tips for Exhibitors & Concessionaires • When hiring staff, advise the employee of the importance to provide excellent customer service to all guests attending Farmfair. • If available, use a training video to give a visual impression of what good customer service portrays. • This may be the first job for some employees; patience is a virtue. They are learning new skills that will be used in future. • Show appreciation at all times. Our employees are important to our business and a little appreciation goes a long way. • Ask your employees what they consider is good customer service and what they find is important to them as a customer. If they know how to recognize good service they will provide it accordingly. • Provide incentives or recognition programs to employees who have done a great job. They may end up traveling with you or may become long term employees. • Have a uniform/ dress code and name badges. This helps guests recognize your employees and a chance to thank them by name. • Let your staff be themselves and have a good time while working. When they are having fun, guests are having fun. • Empower your employees to do what it takes for your customers to have a good time and experience. • Provide the employees with a list of duties to follow to ensure tasks are remembered and proper procedures are followed. • Step back and view your booth as a customer. Walk around your booth and observe what the customers see when they approach. What do you see? Are unsightly items in plain view, does signage attract attention, is there anything that requires maintenance or improvement? • Remember, a happy customer is a returning customer! Farmfair – RAM Country Marketplace / Western Art Gallery/Home Grown Alberta Page 4 Event Tips for Exhibitors & Concessionaires Employees • Always maintain a neat and tidy appearance; this includes yourself and your uniform/clothing. • If applicable, always wear your nametag. • When greeting a customer, smile and make direct eye contact; not only is this welcoming to a customer, it may make their day! • Have an upbeat attitude when you come to work. You are part of a significant event in Edmonton and should be proud that you are part of our guests’ experience. • Smile again! Always greet guests with a sincere smile; a simple act goes a long way. • Begin your conversation with a “Hello”, “How can I help you?” or “What delight catches your eye?” • Know what is going on at Farmfair. Our guests may ask what is happening on site and you can tell them of your favorite hotspot. You are part of the show and have 10 days to be a tour guide. Compete with your fellow employees and see if they can find something you did on grounds. • If a customer has a question and you can’t answer, tell them that you’re not sure but I’ll ask my supervisor. Always find a way to help your customer. • Customers always come first! Don’t be distracted by friends, family or co-workers. • Use a friendly and polite tone. A person’s tone is important and can change the meaning of a simple word. • Laugh and have fun with the customer. • If time permits, engage the customer with a conversation. Ask how their day was or what their favorite Farmfair attraction was. • Be observant. Notice if a customer is having a problem or seems confused. Ask if they need assistance or help. • Never complain or talk negatively about personal problems or issues in front of or within earshot of customers. They are here to have a good time and you’re part of their experience. • Always thank the customer for coming and provide a friendly goodbye such as “Thanks for coming”, “Come back next year” or “Don’t forget to come back, I’ll be here for the remainder of Farmfair.” • Make sure that your customer leaves your booth or concession happy and pleased. Farmfair – RAM Country Marketplace / Western Art Gallery/Home Grown Alberta Page 5 Percentage Payments Concessionaires required to make percentage payments must do so on a daily basis. The daily revenue or sales reports for the calculation of the percentage rent will be made to the Exhibitor’s Show Office Hall F. A gross sales/percentage book will be issued to each applicable Exhibitor/Concessionaire. The forms in your percentage book must be filled out daily and turned over to the show office along with a copy of your till tape or daily inventory documentation. CASH payment is required at this time. If you have any questions regarding percentage payments, please contact Jackie Rattell at (780) 471-7148. Booth Decorations & Display Materials GES Canada, Edmonton Northlands Farmfair 2014 official display contractor, will have an office located in Halls E,F,G and H during the move in schedule and behind hall C during the Event. Electrical Services • Indoor Services Ø Those LICENSEES located in the buildings should complete the Showtech electrical form included in the acceptance package and return it to Showtech. Please remember that LICENSEES with commercial booths in the front two-thirds of the EXPO Center Hall E and F will receive one power outlet automatically. Ø Payment should be made payable to Showtech for inside power. Telephones • Indoor Services - Northlands EXPO Center Ø Telephone service can be arranged within the EXPO Center through Showtech. Should you require a telephone, please indicate your request on the Showtech order form which is included as an enclosure accompanying this manual. • Indoor and Outdoor High Speed Internet Connection Ø Contact: Northlands Technology Services at 780.471-7188 Garbage and Clean up All LICENSEES are responsible for disposal of their garbage and clean-up of their own booths. As Northlands is committed to an extensive recycling program, LICENSEES are requested to separate all recyclable materials and place them in appropriately marked bins. Both garbage and recycle bins will be placed in numerous locations throughout the site. Northlands staff will not collect or dump the LICENSEEs refuse or recyclable materials. Clean up of aisles, streets, roads and areas provided for the public will be done by Northlands. Recycling Programs Northlands is dedicated towards recycling and environment actions towards a greener show. This initiative increases our current recycling practices therefore we have instituted the following programs: • Cardboard Recycling - LICENSEES are asked to deposit all corrugated cardboard boxes in a specially marked container on the site. Only clean cardboard will be accepted, contamination may require the LICENSEE to remove contaminate for proper disposal. • Compostable – LICENSEES will be asked to dispose of compostable food and paper product in the proper container located on site. • Plastic/Glass/Metal – All hard plastic containers, bottles, aluminum and metal cans, clean foil, empty spray paint cans (lids removed), spiral would canisters with metal lids and jars must be disposed of into proper container. • Paper – LICENSEES will be required to dispose of clean non-compostable paper into proper container. This includes magazines, newspaper, lightweight boxes, bond paper, and pizza boxes. We encourage concessionaires not to contaminate paper product with food, only clean paper items will be accepted. • Garbage – All items which do not fit in the above will be disposed in a garbage container. These items included metal candy wrappings, waxed paper, cereal or other food plastic liners, wood, tissue, foil lined items, fast food paper Farmfair – RAM Country Marketplace / Western Art Gallery/Home Grown Alberta Page 6 cups with wax, dishes, metal, light bulbs, mirror, contaminated foil or items, aerosol cans, potato chip bags, Styrofoam items, and motor oil or other fluids. Campgrounds For more information on Edmonton’s campgrounds please visit www.travelalberta.com. Laundromat Super Suds Laundromat Ltd K&W Coin Laundry and Cleaning Depot The Cleanery, (drycleaner) Dry Phone: 780-477-1544 Address: 11741 83 St. Phone: 780-477-9714 Address: 9712 118 Ave. Phone: 780-426-0510 Address: 11210 109 Ave. Rules & Regulations As a LICENSEE at Edmonton's Farmfair 2014, it is your responsibility, as set forth in the License Agreement (which includes this manual), to know and follow all rules and regulations of the Event. Please ensure that representatives or employees working with you are also aware of this information. In interpreting the following Rules, Regulations and Conditions "NORTHLANDS" shall mean Northlands and the "LICENSEE" shall mean the party named in the License Agreement. It should also be noted that the Exhibitor Manual serves as part of the License Agreement. Article 1 – The Licensee Covenants and Agrees 1.01 Allotment and Use of Space a) The allotment of space shall be at the discretion of NORTHLANDS. In all cases NORTHLANDS reserves the right to reject or accept conditional applications at any time. b) That the LICENSEE has no rights to use or occupy any other areas other than those specified on the License Agreement. Distribution of materials outside of the booth location is prohibited. c) To use the space during the Event only for the purpose stipulated in the License Agreement and not to use or permit the space to be used for any other purpose or for any performance, exhibition or entertainment which may reasonably be objected to by NORTHLANDS, or which may be immoral, improper or illegal. d) To occupy the space with the exhibit or concession described in the License Agreement before noon of the day immediately preceding the first day of the Event and if the LICENSEE should not occupy the space by that time NORTHLANDS may cancel the License Agreement and retain all funds paid by the LICENSEE. e) To forthwith give written notice to NORTHLANDS of any cancellation of its intended use of the space, and upon the giving of such notice, NORTHLANDS shall be at liberty to use the space in such manner and for such purposes as it sees fit without liability or accountability to the LICENSEE in any respect whatsoever. f) Removal of Exhibits: To remove its exhibit or concession from the Exhibition Site (leaving its space clear and free of any debris or garbage) by noon of the day immediately following the last day of the Event. g) That if the LICENSEE'S exhibit or concession is not removed by 4:00 p.m. of the day following the last Event day, it will be removed by NORTHLANDS at the LICENSEE'S expense. If the expense is not paid within seven days, NORTHLANDS may dispose of said booth and contents as it sees fit. 1.02 Payment a) To pay to NORTHLANDS: i) such sums and at such times as stipulated in the License Agreement and these License Conditions by cash, MasterCard, Visa, or certified cheque in lawful money of Canada, or via Canadian Bank Draft. ii) such late payment penalties as stipulated in the License Agreement. Farmfair – RAM Country Marketplace / Western Art Gallery/Home Grown Alberta Page 7 iii) such solicitor's fees on a solicitor-and-client basis as may be incurred by NORTHLANDS in enforcing any of its rights pursuant to the License Agreement. b) To maintain adequate and sufficient records related to the conduct of its business, and NORTHLANDS shall have the right, at all reasonable times to examine and audit such records either by itself or through its employees, servants, or agents. Further, the LICENSEE agrees that NORTHLANDS has the right to have a trained auditor in the LICENSEE'S booth at any time for the purposes of auditing sales. c) That should any payment required or any other charges whatsoever remain unpaid at the close of the Event, any or all articles, goods and equipment in the said LICENSEE'S booth, may be held by NORTHLANDS until payment in full is made for which NORTHLANDS shall be deemed to have a lien on the said goods and chattels. d) That the payment schedule is as follows: i) the deposit must accompany the application form. ii) the total in full is due October 25 2013, prior to the opening day of the event excluding percentage agreements where the LICENSEE is required to report each day's gross sales on a per location basis (if more than one space is involved) before noon the day after the preceding day's business. This report must be made to the percentage payment office and must be paid forthwith. At the time of the report, a cash payment for the percentage payable is due. The LICENSEE'S deposit or the percentage paid whichever is the lesser will be refunded one (1) month after the last day of the Event. On the last night of the Event, percentages will be taken of the gross sales as reported at 11:00 p.m. that evening. e) To purchase sufficient gate admission tickets for itself or its employees. LICENSEES should purchase minimal amounts of tickets/passes as refunds are not available. f) To pay all other fees and assessments as they are brought forward and invoiced. 1.03 Cancellation a) Notwithstanding any other provision of the Agreement, or License Conditions to the Agreement, if the Agreement is cancelled by the LICENSEE, (i)not less than thirty (30) days prior to the commencement of the time of the Event, the LICENSEE shall be liable to NORTHLANDS for the Deposit amount described in the License Agreement or the application fee, whichever is greater. This amount will be retained by NORTHLANDS as liquidation damages, or (ii)less than thirty (30) days prior to the commencement of the time of the Event, the LICENSEE shall be liable to NORTHLANDS for the full amount of their booth space rental as described in the License Agreement. This amount NORTHLANDS shall retain as damages for such cancellation and the LICENSEE shall forthwith pay to NORTHLANDS any amount due to NORTHLANDS. (iii) on the date of the Event the LICENSEE shall pay to NORTHLANDS forthwith all Payment charges pursuant to the Agreement. 1.04 Licenceses, Regulatory Authorities, Rules, and Regulations a) To abide by and conform to all rules and regulations from time to time adopted or prescribed by NORTHLANDS, for the government and management of the Event. b) That the Management of NORTHLANDS, shall have absolute right and discretionary power to interpret, alter, amend, add or cancel any of these rules and regulations and the LICENSEE agrees to be bound by such. The Management shall also have the absolute right and discretionary power to relax, vary or cancel any of these rules and regulations in individual cases. c) That the LICENSEE shall not put up or operate any engine or motor or machinery, or use oils, burning fluids, propane, camphene, kerosene, naphthol, acetylene or gasoline on the premises; nor bring or allow to be brought onto the premises any material or substance, nor do any act or permit any act to be done on the premises which will increase the fire hazard of the premises or will have the effect of increasing the premium or premiums payable on any insurance held by NORTHLANDS on the premises or render any such policy of insurance liable to cancellation or render such policy of insurance invalid. Farmfair – RAM Country Marketplace / Western Art Gallery/Home Grown Alberta Page 8 d) Except as provided in the Agreement, no further or other use of the premises shall be permitted except with the prior written consent of NORTHLANDS, and subject to the terms and conditions in such written consent, which permission NORTHLANDS may grant or withhold in its absolute discretion. e) That NORTHLANDS reserves the right to remove from the Event Site any exhibit or LICENSEE which NORTHLANDS deems unsuitable and retain all funds paid by the LICENSEE as liquidated damages. f) That NORTHLANDS Management shall have the right to inspect the LICENSEE'S premises at all times. g) Sampling of food may be permitted on a limited basis with the written approval of NORTHLANDS. h) That the LICENSEE must obtain and maintain adequate public liability insurance. i) That the LICENSEE is responsible for securing storage space and shall not use the space allocated by NORTHLANDS for that reason unless approved by NORTHLANDS. j) That the LICENSEE'S concession or exhibit shall meet the following standards. The concessions must: i) be in good structural condition, ii) be attractive (new or clean canvas or new paint; new or clean equipment), iii) be, if a trailer, skirted to the ground, iv) have a number issued by NORTHLANDS which will remain posted and in clear view, v) have identifying signage which is professionally painted and installed, vi) clearly display, through professional signage, prices of the products for sale, vii) have all electrical hook-ups C.S.A. approved and up to Electrical Code Standards, viii) have the plumbing line (potable water and drains) hook-ups leak free. All hoses must be double braided or better and must have back-flow preventers installed within the booth. All plumbing lines for concessions must be a minimum of 100 feet. Back-flow preventers for pop machines must be a No. 9 BD WATTS model. No. 7 Watts model back-flow preventers will be supplied by NORTHLANDS for water line connections at designated NORTHLANDS manifolds. If waterline connection is made at other than designated NORTHLANDS water manifolds then it is the responsibility of the LICENSEE to ensure that a No. 7 watts model back-flow prevention device is in place. ix) contain a 20 lb. BC dry chemical fire extinguisher, x) have its own garbage container, xi) if a food concession, meet the City of Edmonton Health Regulations, xii) be as depicted in the original application. Substitutes will not be accepted unless permission is given by NORTHLANDS. If drawings were submitted, the booths must meet these requirements and be an accurate representation of the drawing. xiii) Containers with grease must not be dumped in the sewers. The LICENSEE must dispose their grease in the metal containers located in the compound areas. k) That the LICENSEE is not permitted to bring in live animals within Northlands facilities with the exception of Personal Assistance Dogs, Police Canines, or unless required for the sole intention of being a part of an exhibition display, show or function with an animal requirement. A live animal must not be permitted in any food preparation or service area, except for the following: i) a service animal to the extent that the law gives service animal handlers rights with respect to that food area Farmfair – RAM Country Marketplace / Western Art Gallery/Home Grown Alberta Page 9 ii) an animal that is in an abattoir in accordance with the meat inspection legislation, or iii) another animal that the executive officer determines will pose no risk of the occurrence of a nuisance in the food establishment and whose presence that officer specifically authorizes. 1.05 Copyrights a) The licensee shall assume all costs arising from the use of patented and /or copyrighted materials, equipment, devices, or dramatic rights used on or incorporated in connection with this Agreement. The Licensee agrees to indemnify and hold harmless Northlands and its duly authorized representatives from all damages, costs and expenses, including legal fees and expenses (on a solicitor and own client basis), for or on account of the use of any patented and /or copyrighted materials, equipment, devices, processes, or dramatic rights furnished or used by the LICENSEE in connection with this Agreement. In this regard, the LICENSEES’ attention is particularity directed to the use of copyrighted music. 1.06 Conduct a) That NORTHLANDS reserves the right to eject from the premises any person or persons who, in the opinion of NORTHLANDS, are conducting themselves in an objectionable manner, and the LICENSEE hereby waives all claim for damages arising from the exercise of such right. b) That the LICENSEE shall maintain its space and area surrounding the exhibit or concession in a neat and clean condition. All storage must be out of sight of the general public. All goods must be stored in either the LICENSEE'S booth or in an off-site location. No additional storage is available or permitted within the buildings. c) That the LICENSEE will not conduct any show, raffle, draw, or game, which does not have the prior written approval of NORTHLANDS (see draw form). d) That the LICENSEE will not create excessive noise and will conduct its operation in a business-like manner. The LICENSEE will not operate any sound device without written consent of NORTHLANDS. This privilege may be revoked at any time. e) That the LICENSEE will adhere to the hours of operation set by NORTHLANDS (where hours are set) and will not cease operation before the time set by NORTHLANDS (see page 2). f) The LICENSEE'S booth will open by the opening time noted and remain open until closing time every day regardless of weather conditions or attendance unless written permission is received from NORTHLANDS management. Booths must be manned during operating hours. g) That all materials in the concession or exhibit booth shall conform to fire regulations. h) PRICE REGULATION: NORTHLANDS reserves the right to regulate prices if NORTHLANDS decision is that the prices set by the LICENSEE are excessive or too low. The LICENSEE agrees to abide by NORTHLANDS posted prices if so set. i) DIRECT SALES ACT: That by hereby signing the License Agreement the LICENSEE agrees to cancel any sales contract directed to do so by the Management of NORTHLANDS. The LICENSEE further agrees to abide by the provisions of the Direct Sales Cancellation Act and will so post in their booth. 1.07 Decorations & Event Promotional Material a) Except with the express written consent of NORTHLANDS, which it may withhold at its sole discretion, the LICENSEE is not permitted to fastened signs or other articles to walls, floors, doors, pillars, rails, fixed equipment, electrical fixtures/lines and sprinkler heads/lines. The use of thumbtacks, tape, nails, screws, bolts, or any object that may mark or damage the floor, walls or equipment is not permitted. Painting, nailing or drilling of floors, walls, ceilings or any permanent facility structure is strictly prohibited. LICENSEES wishing to lay any floor covering must use an adhesive product that will not damage or leave residue on the floor. The adhesive must be easy to remove. LICENSEES who distribute or display signage or promotional material with an adhesive backing (that becomes attached to any facility surface) will be charged for removal of the material and for any damages inflicted on the surface or surfaces as a result ( i.e. paint removed, scratches, residue etc.). Farmfair – RAM Country Marketplace / Western Art Gallery/Home Grown Alberta Page 10 b) Notwithstanding any consent of NORTHLANDS, the LICENSEE shall take down and remove forthwith all signs, advertisements, show bills, lithographs, posters, cards or any other promotional material of any description objected to by NORTHLANDS. c) That the LICENSEE, notwithstanding the previous written consent of NORTHLANDS for the installation of decorations, advertising, or other materials, will not use or permit to be used for decorations or any other purpose, flammable materials such as tissue paper, crepe paper, etc., and that all such decorative materials shall be treated with flame proofing and approved by the City of Edmonton Fire Department before same are installed. d) Helium filled balloons shall not be distributed within buildings. Article 2 – Miscellaneous 2.01 Anything which in the Agreement, or in these License Conditions is made conditional upon the prior permission or consent of NORTHLANDS written or otherwise, shall not be undertaken until that permission or consent is first had and received. NORTHLANDS may exercise absolute discretion in granting or withholding such consent or permission and may require the LICENSEE to apply for such permission or consent using a form prescribed by NORTHLANDS, and shall support such application with such information, documentary or otherwise, as NORTHLANDS may deem necessary and advisable. NORTHLANDS shall have the right to revoke or vary the License at will and in particular, shall have the right to revoke or vary it in the event of a strike, lockout or any other labour dispute directly or indirectly involving NORTHLANDS or the LICENSEE which, in the opinion of NORTHLANDS may adversely affect NORTHLANDS or any of its activities. 2.02 Any matters not expressly provided for in the Agreement or these License Conditions to the Agreement, shall be at the sole discretion of NORTHLANDS. 2.03 Assignment The LICENSEE shall not assign this Agreement or any of the benefits provided herein or part with possession of the premises during the time of use thereof granted to it according to the terms hereof either in whole or in part without the express written consent of NORTHLANDS, which consent may be granted or withheld in the sole discretion of NORTHLANDS, and any such disposition or attempt thereat shall forthwith render this entire Agreement null and void. 2.04 Default In addition to any other provision of the Agreement, a) In the event the LICENSEE shall be in default of payment of any sum of money required to be paid to NORTHLANDS as provided in this Agreement, at the times and in the manner specified in this Agreement, or if any default be made by the LICENSEE in the performance of any of the covenants or agreements herein contained, this Agreement shall, at the option of NORTHLANDS, cease and terminate and the LICENSEE shall not thereafter have any rights to the use and occupation of the premises. b) In the event of any revocation or variation of the License, NORTHLANDS shall have the right to retain all or a portion of the monies paid to it by the LICENSEE and apply the said monies as a credit against its actual costs and expenses and any damages which it may have suffered or incurred as a result of the granting of the License or the revocation or variation thereof. c) In case the premises or any designated area therein shall be destroyed or damaged by fire or any other cause, or if any casualty or unforeseen occurrence shall render the fulfillment of this Agreement by NORTHLANDS impossible, then and thereupon this Agreement shall terminate and the LICENSEE shall pay rental for the designated areas only up to the time of such termination at the rates herein specified, and the LICENSEE hereby waives any claim for damages or compensation should this Agreement be so terminated, provided however, that this paragraph shall not be construed to be a waiver by NORTHLANDS of any rights it may have against the LICENSEE to recover damages as a result of such fire or other cause. Farmfair – RAM Country Marketplace / Western Art Gallery/Home Grown Alberta Page 11 2.05 Disclosure Contemporaneously with the execution and delivery of the Agreement NORTHLANDS may request that the LICENSEE provide to NORTHLANDS, as certified by an appropriate officer of the LICENSEE, a list of the shareholders and their shareholdings in the LICENSEE, and as from the date thereof the shareholdings in the LICENSEE shall not be sold, transferred or conveyed to any person except a present shareholder, except upon the express written consent of NORTHLANDS, it being expressly acknowledged by the LICENSEE that NORTHLANDS has been induced to enter into the Agreement relying upon the identity of the present shareholders of the LICENSEE and in contemplation of the restriction of the transfer of shares of the LICENSEE as herein stipulated. It is understood and agreed that the LICENSEE named herein is the real party in interest and the LICENSEE is not acting for or on behalf of an undisclosed principal and should it hereafter appear that the LICENSEE is not the real party in interest, that fact shall be cited for permitting NORTHLANDS to immediately cancel this Agreement and any remaining portion of the time thereof without liability on the part of NORTHLANDS. 2.06 Notices Any and all notices, demands and statements or documents of any kind which are desired or required to be given by one party to the other according to the terms of this Agreement, may be served personally or may be served by prepaid firstclass post mailed in Canada, and in any such case, shall be deemed to have been served on the date of personal service or on the seventh business day following the date of mailing thereof. Until and unless changed by notice in writing served as in this Article provided, the addresses for the parties shall be as set forth in the description of the parties to the Agreement. 2.07 Severability If any term, covenant or condition of this Agreement or the application thereof to any person or circumstances shall, to any extent be invalid or unenforceable, the remainder of the Agreement or application of such term, covenant or condition to persons or circumstances other than those as to which it is held invalid or unenforceable, shall not be affected thereby, and each term, covenant or condition of this Agreement shall be valid and shall be enforceable to the fullest extent permitted by Law. 2.08 Captions The captions and headings in the Agreement are for convenience of reference only and shall not affect the interpretation of any provisions in this Agreement or its scope or intent. 2.09 Time Time shall in every respect be of the essence of this Agreement and the License Conditions. 2.10 Vehicles No vehicles will be allowed in the building after the move-in deadline as stated on the face of the Agreement. No moving vehicles will be allowed on the roadways of the grounds during the Event and vehicles may only be parked in designated areas 2.11 Delivery of Goods Employees of NORTHLANDS will not receive goods on behalf of LICENSEE. Arrangements for delivering and storage of goods are the responsibility of the LICENSEE. If deliveries are required please contact GES for acceptance of product. 2.12 Storage Storage of equipment on the grounds after the move-out deadline as listed on the face of this Agreement is not permitted. Equipment left on the grounds after the move-out date will be removed or stored at the LICENSEE'S expense. The LICENSEE absolves NORTHLANDS from any liability or claim with respect to such action taken after the move-out date. Farmfair – RAM Country Marketplace / Western Art Gallery/Home Grown Alberta Page 12 2.13 Trailer Parking There shall be a charge for hookups of domestic storage trailers and trucks at the price established and provided by the show management. Please contact show management at (780) 471-7212. Please note: there is limited space available for storage trailer and truck parking. 2.14 Trailers on Exhibit Lots Trailers which are used as offices or stage areas will be positioned on the lot so as not to interfere with the sight lines of adjoining or neighboring LICENSEES. Show Management will have final approval as to location. 2.15 Booth Dimensions No part of an exhibit may exceed the height of the back or sides of booth supplied by NORTHLANDS' display contractor unless prior approval of NORTHLANDS has been obtained at the time parties enter into this Agreement. Please note: Any booth behind an end cap booth will have one 8ft high side wall. Too Far Too Far Back 8' Tall (no Sign higher than this) Sides 3' Tall (can be 8' tall but only up to 4' out from back wall) 2.16 Illicit Drugs The LICENSEE will not permit the display, sale or advocacy of items or paraphernalia that may be seen to promote in any way the use of illegal drugs. 2.17 Sales LICENSEE will prominently display signs showing prices of articles on sale. LICENSEE may use an Interact device for sales transactions. The Interact transaction shall be strictly on a product for purchase basis. LICENSEE is not permitted to advertise or offer a “cash back” opportunity for customers using the Interact device on a product for purchase transaction. LICENSEE will conspicuously post at each location the permit authorized and issued by NORTHLANDS and the permits required by any agency of government. The granting of any privilege therein to the LICENSEE with respect to the sale of goods does not prevent NORTHLANDS from granting such other similar privileges to other LICENSEES, as NORTHLANDS deems appropriate. 2.18 Motion Picture Equipment LICENSEES are advised that the buildings and the outside grounds utilized for the purpose of live entertainment are covered by a contract with the International Alliance of Theatrical Stage Employees and Moving Picture Operators of the United States and Canada. Motion Picture operators are specified as employees covered in this contract and such persons must be supplied by the Union if used within Northlands as covered by the contract. 2.19 Draws The LICENSEE shall not conduct a draw except in accordance with their contract. All draw tickets and stubs must contain the contest name of the company conducting the draw and a sample of same must be provided to NORTHLANDS. The LICENSEE will provide NORTHLANDS with the name of the winner(s) of any draws that are conducted. Any LICENSEE conducting a free draw will be required to complete the form included in the forms section of this manual. Draws will be made independently of NORTHLANDS on the last day of the Event. 2.20 Gifts The policy of Northlands prohibits the receiving or giving of gifts. Please do not embarrass the staff by offering gifts or goods at no charge. By not observing the rule, it could cost an employee his or her job. Farmfair – RAM Country Marketplace / Western Art Gallery/Home Grown Alberta Page 13
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