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ONLINE APPLICATION
OnLine Application
System Manual
User Manual for the FAME OnLine Application, Version 4
April 2014
ONLINE APPLICATION
TABLE OF CONTENTS
Getting Started………………………………………………….. ....................... 3
System Requirements and Recommendations...........…………………… 3
Preface…………………………………… .................................................. 4
Obtaining Login Credentials………………….. ......................................... 5
Changing Password…………………………………………….. .................... 6
Password Criteria………………………………………………. ................... 6
Logging In ...………………………………………………………………………..7
Main Menu………………………………………………………….. ..................... 8
Entering an Application……………………………………… ...................... 9
Borrower Information………. ................................................................... 9
Adding Co-Borrowers or Guarantors……………………………………….10
Entering Business Financial Information …………………. ................... 10
Entering Individual Financial Information …………………..................... 11
Loan Information…………………. ......................................................... 12
Refinancing Existing Lender Debt………………… ................................ 13
Uninsured Debt………………………………………………………………14
Collateral…………………………………………………………………….. 15
Submitting the Application ………………………………………………… 16
Calculation Results…………………………………………… ..................... 17
Procedure Post-Submission & Fees……………………………..…….. 18
Viewing Unsubmitted (Saved) Applications…….…….... ................. 19
Viewing Submitted Applications…………………………… .................. 20
Renewing Loan Insurance……………………………………. .................. 21
Finishing Up………………………………………………………… ................. 22
Logging Out of OLA…………………………………………… .................. 22
Security…………………………………………………………….. .................... 23
Contact Information…………………………………………. ....................... 24
Auditing OLA Applications …...……………………………………………25
APPENDIX 1: OLA Fact Sheet………………………………………. ............. 26
APPENDIX 2: Disclosure and Confidentiality Statement……………. ......... 27
APPENDIX 3: OLA Audit Worksheet…………………………………………..28
GLOSSARY……………………………………………………………. 30
NOTE: Any future changes to the User Manual will be available online.
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Getting Started
System Requirements and Recommendations
OLA has been tested using Mozilla Firefox version 25.0, Google Chrome and Internet Explorer version 10.
If you are using that version of one of these browsers, you should not have any problems accessing and
using the system. If you are using an earlier version of Firefox or Internet Explorer certain functions and
cookies may become disabled. If this happens, the application may not work.
The FAME OLA system will work with any browser that meets the following requirements:







HTML Version 4
Cookies Enabled
128 Bit encryption
Secure Socket Layer
Java Script enabled
Cascading Style Sheets enabled
PDF Reader (like Adobe)
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ONLINE APPLICATION
Preface
The OnLine Application (OLA) system is a secure web application that allows banks to apply for loan
insurance.
In situations where FAME exposure is $3,000 (at a maximum of 75% loan insurance) or less, a lender is
able to input a limited amount of data over the Internet, and receive an immediate response as to whether
the loan insurance is approved.
Overview of System Flow
The following flow chart illustrates the loan insurance application process using the OLA system.
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Obtaining Login Credentials
Eligibility to Use the OnLine Application System
To be eligible to utilize the OLA system, a lender must have on file with FAME, a Loan Insurance
Agreement and Addendum. The Addendum designates one person to coordinate lender’s employees who
can access the OnLine Application program. New Users must obtain permission from their Lender Liaison
to be granted access to the system. (See OLA Lender Liaison below.) In the event a Lender has not yet
signed an Addendum to Loan Insurance Agreement and designated an OLA Liaison, one will need to be
executed prior to OLA access being provided.
Obtaining a Login and Password
Login and passwords for Users are provided by FAME. The Lender Liaison must provide FAME’s OLA
System Coordinator (1-800-228-3734 or via e-mail at [email protected]) with the name, email
address, phone number and mailing address of each user.
FAME will generate a login and password via secure email to the User. This password must be changed
after initial login into the program.
Note: Once a password has been changed, please make sure to keep this information available for future
entry into the OLA system. This Password is not necessarily the same password as the secure email
password. Please see “Changing Password” on page 6.
Permission Levels
FAME is the Administrator of the OLA system and, as Administrator, will be able to see all applications that
have been entered by all Users.
Lender Permissions will be based on the following two-tier levels:
1. OLA Lender Liaison - Designee of Lender, who also may have access to all information entered
by any authorized User of that lender. This party will have the responsibility of providing
prompt written notice of any additions to or deletions from lender’s list of authorized
Users.
2. User - Users with the security level of “User” will only be able to see applications that they have
entered.
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ONLINE APPLICATION
Changing Password
Your password will need to be changed every six months to ensure the security of the OLA system.
Password Criteria
Passwords are restricted with the following rules:
1) Password expires every 180 days
2) System remembers 3 previous passwords
3) The password must be at least eight characters long
The password must contain characters from at least three of the following four categories (one upper and
lower case and one digit or special character):
uppercase letters
lowercase letters
number
special character (For example: !, $, #, or %)
Changing Your Password
To change your password:

Log in to OLA click on the “Change Password” link on the left side of the Main Menu.
Current Password
New Password
New Password






Click Change PW
Enter your current password.
Enter your new password.
Enter your new password again for confirmation.
Click the change password button.
You will receive a confirmation message that your password has been changed.
Any problems contact FAME 1-800-228-3734
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Logging into OLA
1. Run your favorite browser (Internet Explorer, Firefox or Chrome).
2. Type the URL for OLA: https://onlinedb.famemaine.com/ola/login.asp.
3. You should see the OLA login screen in your browser:
Links in the top toolbar will take you to the
FAME website.
Enter the Login and Password provided by
FAME. Passwords are case sensitive – make
sure CAPS LOCK is not on.
When you login the first time, an option will
appear on the left toolbar to change your
password.
OLA specific topics.
Demonstration Site provides link to test/practice loan scenarios. Information will NOT
transfer to the live application.
OnLine User Manual is this booklet;
Fact Sheet is a summary of OLA Eligibility Requirements and Underwriting Criteria
Response Team lists names and contact information for FAME Commercial Lending Staff
Help generates an email to FAME.
Newsletter provides helpful tips and information to the Users, as well as notice of
modifications or updates to the OLA system.
Note: Work must be saved within 30 minutes or automatic log out will occur.
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ONLINE APPLICATION
Entering an Application
Consider whether the loan should be put through the OLA Demonstration site before being entered into the
Live site. If there is a low credit score, shortfall of collateral or cash flow problem, FAME recommends using
the Demonstration site before entering a loan into Live. If you have never used the Demonstration site, it is
exactly the same as the Live site, but it does not create a live loan in FAME’s database. You receive instant
notification about whether or not a loan will be accepted for insurance based on the figures you input, just
like on the Live site.
New loan insurance application - Takes the User to a blank application.
Unsubmitted (saved) loan insurance applications - Displays all applications that have been
saved, but not submitted by current User. (See Viewing Unsubmitted (Saved) Applications on
page 19.) Lender Liaison can view all applications submitted by financial institution’s Users.
Submitted loan insurance applications/Renewals - Displays all applications that have been
previously submitted by current User. Lender Liaison can view all applications submitted by
financial institution’s Users. For Renewing Loan Insurance, go to page 21.
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Entering an Application cont’d.
After logging into the system and selecting “New Loan Insurance Application”, the following
application screen should display.
1) Enter the Borrower demographic information (Profile 1) or select an existing borrower from
the drop down box to auto-fill the information.
Telephone and Address fields are required for all profiles; e-mail is optional
Begin with a borrower.
(There can only be one
borrower.)
1) Select from an existing
relationship with your
Institution from the drop
down; or
2) Create a new Profile.
Submit for
Approval when
the application
is complete.
Save Progress
– application
may be saved
without logging
out.
Select Profile Type, Relationship
Type and Business Type. This will
determine the information you will
need to provide later in the
application. NOTE: Choose Profile
Type BEFORE entering any
information.
Logout – this
will remove you
from the OLA
system.
Industry Description - Brief description of what the company does.
Select Town to Find Market Area - Select the town that the business is primarily located in
Project Labor Market Area - Automatically populated by selecting the town.
Salary Ranges - Fill in the number of jobs (based on wage level). Must be at least one job.
 Created
 Retained
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Entering an Application cont’d.
2) Enter the Borrower Financial Information. The information required will vary based on
whether Business or Individual was selected.
BUSINESS FINANCIAL INFORMATION
Blue Information
Icons - click on
these for additional
information. The
information will
appear under the
Logout button.
EBITDA and Debt Service
Coverage Ratio are
automatically calculated based
on prior input.
To add Co-Borrowers,
Personal or Corporate
Guarantors to the loan,
click the Add Profile
button.
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Entering an Application cont’d.
INDIVIDUAL FINANCIAL INFORMATION
Be careful not to double count information in
Schedules C & F. If it appears under another
Profile, do not add it or subtract it again. For
example, Business Borrower with Schedule C
cash flow or debt service – don’t include the
same figures on the individual’s profile.
After all Profiles have been entered, a Global
Debt Service Coverage Ratio will appear
here.
Global Debt Service Coverage Ratio
Estimated Living Expenses, Estimated Personal Cash Flow and
Profile Debt Service Coverage Ratio auto calculate based on
prior data entry.
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Entering an Application cont’d.
3) Loan Information. You can apply for loan insurance for up to four loans to the same borrower with
each application. (Note: Loans to different Borrowers require separate applications). Enter the Loan
Information based on the eligibility criteria on the Fact Sheet.
 Insurance Requested plus any existing FAME exposure to any borrower or guarantor must be no
greater than $375,000.
$500,000 maximum loan if a line of credit.
40% loan insurance on refinance of existing lender debt (this may be a blended rate).
60% loan insurance for start-up business.
75% loan insurance for all other loans.
Refinance of Existing Bank Debt. When this box is checked a
new pop up window will appear. Please fill out the required
information, check the Certification box and click submit. (See
next page for screen shot.)
The Blended Rate Detail box auto-fills from the pop up screen.
Uninsured Debt. When the User clicks into this box a new pop up
window will appear. Please fill out the required information. (See page
14 for screen shot.) Information entered will populate Uninsured Debt
and Equity boxes.
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Refinance of Existing Debt Pop Up Box
By checking the box, I am certifying the following:
• This request is for FAME loan insurance on existing lender debt not currently insured by FAME;
• 1st lien positions on collateral securing these loans, with a maximum LTV of 120%;
• Debt service coverage to be at a minimum of 8:1 after refinance;
• Company/borrower must be viable currently and refinance allows for continued viability;
• Current loans cannot be > 60 days past due based on the current interest paid to date and date of last
payment;
• Public benefit must be met. This is determined by: the need to retain jobs; the impact this industry
has on jobs at other businesses and/or other industries in the region; and the impact on unemployment rates
in the region.
Please list the public benefit in the box.
• Verify that this refinance must create a cash flow benefit of a minimum 15% savings on payments for
the borrower;
Please verify the 15% minimum savings
in this box.
If this is a blended rate due to a refinance with new money, please provide below the refinance amount,
the new money amount and how you calculated the blended rate. You may also use this box to indicate any
other information you wish us to know about this refinance.
Blended rate. Please show how you reached the blended rate
(i.e., $100,000 refinance @ 40% + $25,000 new money @ 75%)
This will auto populate the Blended Rate box on the application.
Once the box is checked, no follow up is necessary. Evidence of compliance must be maintained in the
file for FAME audit purposes.
Please see Refinance Requirements for more information
I agree
submit
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Uninsured Debt Pop Up Box
Uninsured Debt Calculation
Lender’s Debt – Includes all lender debt associated with only this project, whether or not FAMEinsured.
Non-Lender Debt – Includes seller financing, vendor, or other agency debt associated with only
this project. Can be $0. DO NOT INCLUDE any of borrower’s existing debt.
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ONLINE APPLICATION
4) Collateral
Add Collateral To this Loan. Click here to open an entry screen
to add collateral.
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Entering an Application cont’d.
Select a loan officer from the drop down box. If the loan officer does not appear, provide Name,
Address, E-mail address and Phone Number of the loan officer responsible for the loan
application. Use only 5 digit zip code.
Submit for Approval - Submits the information entered in application to the system for calculation
and a decision.
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Calculation Results
There are two possible outcomes to the calculation process:
1. Approved - The OLA system found that the information entered is sufficient to give the borrower
an approval. The User will be shown an approval screen (example below) and will be e-mailed
the authorization and a copy of the completed application. The Authorization and Application
should be printed when received – after 14 days the secure email will disappear, and the
documents will no longer be available. An invoice will follow within 24 hours.
2. Pending - The User will be shown a pending screen. The OLA system found that the loan would
require FAME/Bank interaction to determine if the loan insurance will be approved. OLA provides
the Lender additional opportunities to revise the application. FAME will contact the bank within 24
hours to discuss the loan application. The User will be emailed a copy of the completed
application.
APPROVED:
Approval
FAME loan number
assigned to your loan.
PENDING:
Pending
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AFTER SUBMISSION
After receiving the Calculation Results screen, the following will occur:
With Approval:
1. Within minutes, a secure email will be sent (to the data entry person and the loan officer
listed in the application, if they are not the same person) with a copy of the application, the
Authorization, and an Employment Plan (if more than 10 employees). PLEASE PRINT THESE
DOCUMENTS. The secure email system will delete the email after 14 days, and they will no
longer be available.
2. Within 24 hours, a secure email will be sent to the same two people listed in step 1, with an
invoice for the insurance premium and instructions on what to return to FAME. PLEASE PRINT
THIS INVOICE.
For current fees, please visit
http://www.famemaine.com/files/Content/business_general/Fee_Schedule_2013-14.pdf .
3. When the loan has been closed at the institution, ONLY the following items need to be
returned to FAME immediately (unless you have been specifically asked to send additional
items):
a. the original signed Authorization;
b. copy of the invoice with the institution’s loan number filled in;
c. check;
d. Employment Plan (if required)
4. Insurance is activated ONLY when all these items are received.
5. Automated emails will be sent to the loan officer and the institution’s OLA Liaison reminding
of Commitment expirations, Line of Credit renewals, Extension expirations and Term Loan
maturity.
With Pending:
1. FAME will contact the loan officer listed in the application to discuss why the application was
not automatically approved, and talk about the options which may be additional guarantors or
collateral, or submission through the paper application process.
ANNUAL FEE REMINDER:
The Institution is FAME’s customer. When the annual insurance invoice is sent to the lender, the
institution is responsible for paying the insurance in a timely manner (30 days). Fees cannot be
added to the principal balance of the loan if the bank advances the funds for the customer.
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ONLINE APPLICATION
Unsubmitted (Saved) Applications
To Return to a Saved Application - Click on the “Unsubmitted (Saved) Loan Insurance Applications” link
on the Main Menu.
The “Unsubmitted (Saved) Loan Insurance Applications” screen lists all applications that have been saved
but NOT submitted for approval or modified within the last 45 days. After 45 days with no modifications,
these applications are deleted.
Click on the application you wish to view on the screen below:
Saved Application Links
Delete Saved
Application
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ONLINE APPLICATION
Submitted Applications
The “View Submitted Applications” screen lists all applications that have been submitted for approval.
On the Main Menu click on the “Submitted Loan Insurance Applications” link. This may take a moment.
ALL Users loans will load alphabetically (OLA Liaisons will upload all of lender’s loans.).
If you wish to refine your search criteria you may enter information or select from the boxes on the screen.
You may also click on any of the column labels for it to sort. For example, click on “Borrower” and all
borrowers will be sorted alphabetically.
Gold highlight & asterisk denote a loan
that is renewable. Click on the loan
amount to edit the application for
renewal.
To sort by:
Borrower Name - Enter part or all of a borrower’s name in the empty box to display all related applications.
Begin Date - Show all applications with a last saved or submitted date greater than or equal to this date.
End Date - Show all applications with a last saved or submitted date less than or equal to this date.
Status - Select the status of the loan you are looking for (2 choices):


Approved
Pending
Show Renewable Only - Check this box to show Line type loans that are eligible for renewal.
Note: Applications for renewal must be submitted prior to expiration date.
Search - Press this button to refresh the list of results once you have made changes to the above search
criteria.
Submitted Application Links - Click on any part of the application row to see and/or continue working with
the saved application. Clicking on the link takes the User to the application.
*
Renew Links - If the loan amount has a “ ” next to it, the loan is renewable. Click on the loan amount or
*
the “ ” to create a new loan insurance application for the loan by editing the existing one.
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ONLINE APPLICATION
Renewing Loan Insurance
If a loan that was previously insured using OLA is renewable (Line type) you can renew the loan insurance
from within the OLA application.
To Renew a Loan Using the OLA System:

Click on the “Submitted Loan Insurance Applications” link on the Main Menu
Other search criteria
Gold highlight & asterisk denote a loan
that is renewable. Click on the loan
amount to edit the application for
renewal.
Click to view only
loans that are
currently
renewable.



Check the “Show Renewable Only” checkbox.
Fill in any other search criteria to help narrow the search.
Click “Search ”.

Click on the loan amount or the “ ” next to the loan amount to create a new loan insurance
application for the loan.

NOTE: Automatically generated Reminder Notices will be sent via secure email to the
lender’s loan officer and Liaison 30 days, 14 days and 1 day prior to renewal date.
*
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ONLINE APPLICATION
Finishing Up
Logging out of OLA
Please promptly log out of the OLA system when you are finished working.
There are two ways to log out of the OLA system:
1. Click Logout
1. Click “Logout” on the left menu of the application. This will NOT save any application information
that is currently displayed on your screen.
2. Click Logout
2.
Click “Logout” on the application screen.
Note: Inactivity for 30 minutes or greater will result in an automatic logout.
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Security
FAME uses state-of-the-art middleware technology to isolate customer data from our public web
sites. Outside connections coming into any portion of the FAME network are processed through a
multi-layer security system including dedicated hardware devices and software solutions. All
hardware and software solutions are enterprise grade and routinely tested for effectiveness.
Included in the security architecture is an enterprise grade intrusion detection and prevention
system that is updated daily.
Security audits of the web servers are completed on a scheduled basis.
If you or your IT Department requires additional information, please contact FAME.
Contact Information
Representatives are available from 8:00 a.m. to 5:00 p.m., Monday through Friday, to assist with
questions. Once a loan has been processed, the main contact becomes the FAME loan officer
assigned to the loan. To view a list of current contact information, click on the ‘RESPONSE
TEAM’ button on the left side menu bar of the OLA login page at:
https://onlinedb.famemaine.com/ola/login.asp
.
Every effort is made to respond to all questions within twenty-four hours.
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Contact Information
OnLine Application System (OLA)
1-800-228-3734
For the most recent contact information, please use the Response Team button on the OLA Main
Menu or the following link: https://onlinedb.famemaine.com/OLA/includes/OnlineContactForm.pdf
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ONLINE APPLICATION
AUDITS
Pursuant to the OnLine Application Addendum signed by each Lending institution:
3.“AUDIT OF COMPLIANCE. The Authority shall have the right, at its election, to conduct (or
have a third party conduct) an audit of the Lender’s compliance with the OLA requirements, and the
Lender’s credit and collateral files related to any loan for which loan insurance is issued under the
OLA, upon reasonable advance notice to Lender. The results of such audits will be shared with
Lender, and in the case of minor violations of the requirements of the OLA, the Loan Insurance
Agreement, or this Addendum, the Lender shall be given an opportunity to correct such violations.
In the case of material violations of the OLA requirements, the Loan Insurance Agreement or this
Addendum, the Authority may terminate the Lender’s access to the OLA, and any loan insurance
issued by the Authority that the Authority determines was affected by such violation may be reduced
or terminated. The costs of such audits shall initially be borne by the Authority, although the
Authority reserves the right to require that the Lender pay for all or a portion of the costs of audits in
the future, after reasonable advance notice to Lender.”
FAME conducts a yearly audit on OLA loans and contracts with an auditor to 1) visit the lender on
site to review the OLA loan; or 2) receive electronic versions of the OLA submissions. Loans will
be selected for audit based on the following:
1) Submitted between July 1 and June 30 of the previous year;
2) Every lender shall have a random sampling consisting of:
a) one-third of the loans submitted during the period with a dollar amount below the median.
b) one-third of the loans submitted during the period with a dollar amount above the
median.
3) If two or fewer loans are submitted, then 100% of loans submitted will be audited.
Following the audit, the OLA Liaison is provided with a full report of all the loans audited. If errors
are discovered, the lender will work with their FAME loan officer to rectify the errors to the loans.
FAME bears the cost of the audit for the lender during the first year of OLA use. Thereafter, the
audit is conducted at the lender’s expense.
To improve performance during the audit, FAME encourages lenders to have in their file a copy of
the application they submitted through OLA and the Authorization. The auditor will be confirming
that the numbers used by the lender in the OLA application can be verified by the back-up
documents in their file. Please use Appendix 3 as a guide to make certain that your file is
complete.
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ONLINE APPLICATION
APPENDIX 1
Loan Insurance Program OnLine Application (OLA)
Summary of Eligibility Requirements and Underwriting Criteria
For the most recent Eligibility Requirements and Underwriting Criteria, please use the “Fact Sheet”
button on the OLA Main Menu or use the following link:
https://onlinedb.famemaine.com/OLA/includes/OnlineFactSheet.pdf
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ONLINE APPLICATION
APPENDIX 2
Disclosure and Confidentiality Statement
Certain information in the Authority's possession must be available for public inspection after an application
for financial assistance is received. This information includes the names of applicants, including principals;
the amounts, types and general terms of financial assistance; description of projects and businesses
benefiting from the assistance; the number of jobs and the amount of tax revenues projected in connection
with a project; and the names of the financial institutions participating with the Authority.
Certain records of the Authority are designated confidential and will not be available to the public for
inspection. This includes the disclosure of records that would constitute an invasion of an individual's
privacy, such as personal tax returns or financial statements, assessments of creditworthiness or financial
condition, records obtained by the Authority in connection with any monitoring or servicing on an existing
project, and any records or information the release of which the Authority had determined could cause a
business or competitive detriment to the person to whom the information belongs or pertains.
If an applicant desires certain information remain confidential, the applicant must clearly identify what
information or documents it wishes to remain confidential. The applicant must also explain, in writing, the
basis for such a request. Where the applicant asserts that the basis for the confidentiality request is that
release of the information could cause a business or competitive disadvantage, or loss of a competitive
advantage, the applicant must provide the Authority with sufficient information to independently determine
the likelihood of such a detriment. Applicants may wish to consult their attorney or the Authority's legal
counsel as to the scope of public disclosure and confidentiality as it relates to the Finance Authority of
Maine and the business seeking assistance.
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ONLINE APPLICATION
APPENDIX 3
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APPENDIX 3 (CONT’D)
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ONLINE APPLICATION
GLOSSARY OF TERMS
Approved – FAME reviews the information to verify that the loan insurance should be approved,
and may call the User to discuss data entries. A copy of the Application, Authorization, Invoice
and Employment Plan (if applicable) are e-mailed to the User.
Authorization – The financial institution’s representation that it will make a loan upon the terms
and conditions set forth in the OLA Application, and that it is in compliance with the terms and
conditions of FAME’s Loan Insurance Agreement, as amended, between your financial institution
and the Authority. If the terms and conditions are acceptable to the User, then the Authorization is
signed and accepted by the User and returned with the invoice and insurance premium, upon
completion of the loan transaction at the financial institution.
Blended Rate – When FAME loan insurance on a new loan exposure is combined with existing
financial institution debt, a Blended Interest Rate calculation must occur. The calculation is as
follows: calculate the total of both the new and existing loans. Multiply the dollar amount of each
loan by the percentage of commercial loan insurance being applied for, sum the products, and
then divide the sum of the products by the previously calculated combined loan total.
Change Password – Takes the User to Change Your Password screen. (See page 6.)
Demonstration Site – use this link to test / practice loan scenarios. Information will NOT transfer
to the live application. The Demonstration Site offers the same functionality as the active site;
however it does not add new loans or make any changes to the active system. The site is
identified by “Demonstration Site” at the top of each page.
EBITDA – Defined as Earnings Before Interest, Taxes, Depreciation and Amortization.
Employment Plan – In accordance with 10 MRSA Section 979, FAME is required to collect
information from this form:
http://www.famemaine.com/files/Content/business_general/Employment_Plan.pdf, from the
financial institution’s applicants, with more than ten (10) employees and to provide it to the Maine
Department of Labor and the Maine Department of Health and Human Services. This form will be
automatically e-mailed to the User with the Authorization and Application, if the OLA Application
indicates more than ten (10) employees.
Error Message(s) – Will appear in red at the top of the Application, if applicable.
Existing Borrower – A borrower which resides on the OLA system from previously submitted
OLA application(s). These will be relationships from your financial institution only.
Fact Sheet – Summary of OLA Eligibility Requirements and Underwriting Criteria (See Fact Sheet
link on toolbar for most recent information.)
Help – A link on the toolbar on the left of the screen brings User to an e-mail directive to FAME.
(Click toolbar for most recent contact information.)
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Invoice – An accounting of the amount of insurance premium and commitment fee due from the
financial institution to FAME for the OLA Application which has been approved. This is e-mailed
within 24 hours after the Application, Authorization, and Employment Plan, if applicable.
- Click on these for additional information.
Industry Description – Give a brief description of the Borrower’s primary business operation that
was used to determine the NAICS and SIC codes.
Lender’s Debt – Includes all Lender debt associated with only this project, whether or not FAMEinsured.
Lender Liaison – Designee of your financial institution who has access to all information entered
by any authorized User of your financial institution. The Lender Liaison will have the responsibility
of providing prompt written notice of any additions to or deletions from your financial institution’s
list of authorized Users.
Loan Insurance Agreement & Addendum – The addendum to the contract between your
financial institution and FAME describing the OLA system usage agreements.
Logout – Logs the User out, and returns User to the login screen.
Most Recent Year Ending – Enter the date of the most recent year-end financial information.
Natural Resource – Defined as; A company that is involved in growing, harvesting, or processing
of natural resources, including agricultural, aqua culture, fishing, forestry, and wood manufacturing
type businesses, as well as recreational companies that rely on natural resources as a core
component of their business, such as skiing, rafting, hunting, and scenic touring type businesses.
New loan insurance application – Takes the User to the Application (See Main Menu, shown on
page 8.)
Non-Lender Debt – Includes seller financing, vendor, or other agency debt associated with only
this project. This can be $0. This does not include any of the Borrower’s existing debt.
OnLine User Manual – Allows the User to download a PDF of the OLA User’s Manual.
Password – Must meet the criteria on page 6 of the OLA User’s Manual.
Pending – The Application results in a manual review by FAME of the loan and borrower
information. FAME contacts the Bank to discuss the loan request.
Profile- Demographic information about Borrower, Co-Borrowers and Guarantors.
Click the Add Profile button to add additional Borrower, Co-Borrowers or Guarantors to the
application.
Be sure to choose the Profile Type before entering information.
Profile Type (two separate types):
oBusiness – Profile is a company (S Corp., Partnership, LLC, or C Corp.) Information
gathered for this profile in the application will be company specific.
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oIndividual- Profile is either a Personal Guarantor, a Sole Proprietor (d/b/a) filing a
Federal Tax Return Schedule C, Schedule E, Schedule F. Information gathered for
this profile in the application will be specific to individuals.
Refinance of Existing Lender Debt – This is a request for FAME loan insurance on existing
lender debt not currently insured by FAME, and will qualify for a maximum of 40% loan insurance,
and is subject to the following guidelines:
http://www.famemaine.com/files/Content/business_general/Lenderinsuranceonexistingdebt6-3009.pdf
Relationship Type – The following Profile Types are available from the drop-down menu:
Borrower
Co-Borrower
Corporate Guarantor (Business Profile only)
Personal Guarantor (Individual Profile Only)
Response Team – Contact information for assistance with the OLA Application process (Use the
Response Team button on the toolbar for most recent contact information.)
Save Progress – Application may be saved prior to completion by clicking this button. Work must
be saved every 25 minutes or automatic logout will occur. FAME recommends clicking this
button frequently during entry.
Submit for Approval - When the User has completed the application, this button will submit to
FAME for calculation and result.
Submitted loan insurance applications / renewals – Displays all applications that have been
previously submitted by a User for approval. Lender Liaison can view all applications submitted by
financial institution’s Users. (See Viewing Submitted Applications on page 20.) To renew Loan
Insurance, go to page 21.
Unfunded CAPEX -- Unfunded capital expenditures (cap ex) are those items which were
capitalized upon purchase (added to the assets on the balance sheet) and were acquired with
cash flow, not debt.
Uninsured Debt – Entire debt required to complete financing of the current project, less the
amount of FAME insured loans requested.
Unsubmitted (saved) loan insurance applications – Displays all applications that have been
saved, but not modified or submitted for approval in the last 45-days. (See Viewing Unsubmitted
(Saved) Applications on page 19.) Lender Liaison can view all applications submitted by financial
institution’s Users.
User – Designee of your financial institution approved by Lender Liaison to access the OLA
system.
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