Loss Prevention Education 2015 CATALOG OF EVENTS PUBLISHED OCTOBER 2014 Table of Contents 2015 Calendar of Events ...............................................................................3 Presentations & Workshops Clinician-Patient Communication to Enhance Health Outcomes ..................4 Disclosing Unanticipated Medical Outcomes ................................................5 Practical Aspects of Prescribing Opioids for Chronic Pain ............................6 Your Next Patient Might be a Plaintiff ...........................................................7 Anticoagulation Case Review ........................................................................8 Strangers in Crisis ..........................................................................................9 Emerging Risks in Healthcare ........................................................................9 Litigation Workshop ....................................................................................10 Physician Supervision of Residents and Midlevel Providers ........................11 The Provider Handoff ..................................................................................12 Registration Information ............................................................................13 1 2015 Calendar of Events Date Event Location Page Practical Aspects of Prescribing Opioids for Chronic Pain Burlington, MA 6 4 Litigation Workshop Newton, MA 10 27 Disclosing Unanticipated Medical Outcomes Mystic, CT 5 January 22 February March 5 Emerging Risks in Healthcare Amherst, MA 9 10 Your Next Patient Might be a Plaintiff Cromwell, CT 7 26 Strangers in Crisis Norwalk, CT 9 8 Anticoagulation Case Review Mystic, CT 8 18 Disclosing Unanticipated Medical Outcomes Concord, NH 5 28 Physician Supervision of Residents and Midlevel Providers Peabody, MA 11 1 Practice Manager’s Luncheon Hamden, CT 13 Practical Aspects of Prescribing Opioids for Chronic Pain Hamden, CT 6 20 The Provider Handoff Springfield, MA 12 29 Practice Manager’s Luncheon Windsor, CT Strangers in Crisis Norwich, CT 9 9 Physician Supervision of Residents and Midlevel Providers Trumbull, CT 11 24 The Provider Handoff Providence, RI 12 7 Emerging Risks in Healthcare Windsor, CT 9 15 Your Next Patient Might be a Plaintiff Needham, MA 7 21 Strangers in Crisis Milford, MA 9 April May August 21 September October 3 Clinician-Patient Communication to Enhance Health Outcomes Research has demonstrated that using more EVENT DETAILS effective communication skills improves Dates: TBD diagnostic accuracy, increases involvement of the patient in decision making and increases Fee: No charge the likelihood of adherence to therapeutic CME: 4 AMA PRA regimens. Additional benefits are an increase in Category 1 CreditsTM patient and clinician satisfaction and a reduced Credit: 2.5% premium credit likelihood of exposure to malpractice litigation. for two years “Clinician-Patient Communication to Enhance Health Outcomes” is not a lecture. Only about one-third of the four hour skill-building workshop is devoted to didactic presentations. For most of the time, participants work individually and in teams to analyze re-enactments of actual cases, reach agreement on what was and was not effective in the cases, and then create responses that would be more effective. Participants also work together to develop approaches to patients they are currently working with. These approaches can then be used when they next see these patients. Finally, participants are asked to choose one or two techniques that they can immediately use in their practice settings. Workshop Facilitator for Clinician-Patient Communication, Disclosing Unanticipated Medical Outcomes and Strangers in Crisis Robert E. Marra, DPM Dr. Robert Marra has been practicing in Enfield and South Windsor, Connecticut since 1982. He is Board Certified in Foot and Ankle Surgery and is actively involved in teaching surgery to the Podiatric Surgical Residents at St. Françis Hospital where he is a Senior Attending. Dr. Marra is the Team Podiatrist at the University of Hartford and has a special interest in Podiatric Sports Medicine. Dr. Marra has been President of the Connecticut Podiatric Medical Association (CPMA), awarded Podiatrist of the Year by the CPMA and voted one of Connecticut Magazine’s Top Docs. He continues to do Podiatric Research with the residents and is a published author. His expertise is regularly requested by attorneys as well as the Connecticut Department of Health on matters of podiatric quality of care issues. Educational Objectives • Improve awareness of a clinician’s role regarding the importance of communication as an essential aspect of healthcare. • Gain understanding of the concept that complete clinical care consists not just of “find it and fix it,” but of four communication skills: Engage, Empathize, Educate, and Enlist. 4 Disclosing Unanticipated Medical Outcomes This complimentary workshop, provided exclusively to CMIC policyholders, was developed to enable clinicians to appreciate and hone the perspectives and skills that are essential to responding constructively when there has been an adverse outcome. Clinicians must understand what caused the disappointing outcome, how the patient and family feel and think about it, and respond in a timely and empathic manner. EVENT DETAILS Dates: February 27 April 18 Fee: No charge CME: 3.5 AMA PRA Category 1 CreditsTM Credit: 2.5% premium credit for two years Workshop Facilitator for Clinician-Patient Communication, Disclosing Unanticipated Medical Outcomes and Strangers in Crisis Michael R. Marks, MD, M.B.A. Dr. Marks joined Norwalk Hospital in January 2011 as Vice President of Business Development and President of Norwalk Hospital Physicians & Surgeons. From 1988 through 2010 he was with Coastal Orthopaedics, PC. He is a graduate of The George Washington School of Medicine and completed his orthopaedic residency at George Washington University Medical Center and a spine fellowship at The Cleveland Clinic Foundation. For more than 23 years, his practice focused upon spinal diseases, total hip replacements, total knee replacements and sports injuries. He has lectured locally, nationally and internationally. He has appeared on television discussing sports injuries, Kyphoplasty, osteoporosis, cervical and lumbar diseases and total joint replacements. He has been a faculty member for the Institute of Healthcare Communications since 2006 teaching communication workshops. He is a senior attending at Norwalk Hospital. He held the position of Chief of Staff at Norwalk Hospital from 2006 - 2010. Educational Objectives • • • • • Understand the rationale for greater openness when there has been disappointment with care and possible injury associated with medical or systems error. Appreciate others’ perceptions of the situation. Consider steps to take before, during and after a disappointing outcome. Acknowledge and respond constructively to the emotional and ethical challenges in these situations. Practice the disclosure skills in a variety of clinical situations. 5 Practical Aspects of Prescribing Opioids for Chronic Pain This presentation is designed to update the practicing doctor on practical aspects of prescribing opiate medication for chronic nonmalignant pain. Completion of this presentation will help healthcare professionals to: • • • • EVENT DETAILS Dates: January 22 May 13 Fee: No charge CME: 1.25 AMA PRA Category 1 CreditsTM Identify appropriate candidates for Credit: 2.5% premium credit long-term opioid therapy. for one year Recognize appropriate goals for long-term opioid therapy. Identify ways of reducing medico legal risks of long-term opioid therapy. Recognize methods of managing side effects of long-term opioid therapy. Workshop Facilitator Lloyd R. Saberski MD Lloyd R. Saberski MD completed his medical training at New York Medical College 5PW in 1982. Internal Medicine and Anesthesiology Residencies followed this at the Albany Medical College, Albany, NY. Board Certification was granted in both specialties in 1985 and 1988 respectively. Subsequent completion of a Pain Management Fellowship at Albany Medical College in 1988 was followed by a one-year appointment to the Anesthesiology faculty with primary commitment to the Albany Center for Pain Management. In 1989, Dr. Saberski joined the Yale faculty and the Yale Center for Pain Management. He founded the Yale University Fellowship in Pain Management served as its director from inception until 1998. In 1991 he was appointed Clinical Director and in 1997 Medical Director of the Center. In 1998, he was promoted to Associate Professor of Anesthesiology and became the first Yale faculty ever promoted to the rank of Associate Professor from achievements in the fields of Chronic Pain Management. In 1999 Dr. Saberski opened a private practice privileged at Yale New Haven Hospital and Hospital of St. Raphael dedicated to the diagnosis and management of chronic painful disorders. Dr. Saberski is devoted full-time to clinical care, research and teaching of pain management. He has published extensively and is author of over 200 manuscripts, textbook chapters, papers and lectures. He serves as consultant to numerous agencies, panels, organizations and lectures frequently on topics in pain management, especially “new technologies”. Dr. Saberski is past editor the Editor-inchief of THE PAIN CLINIC. 6 Your Next Patient Might be a Plaintiff The purpose of this educational opportunity is EVENT DETAILS to identify the top liability risks in the practice of Dates: March 10 medicine today. One thing we hear often from October 15 medical providers who have been sued is that Fee: No charge the suits do not usually come from the patients they expect. Providers often feel blindsided by CME: 1.25 AMA PRA a suit on patient cases which they anticipated Category 1 CreditsTM no issues. This presentation will address several Credit: 2.5% premium credit main liability themes in today’s cases – electronic for one year documentation, incidental findings, poor handoff, lack of follow-up – and stress how the adoption of uniform best practices as an everyday approach will ultimately serve as the best protection against a patient plaintiff. Workshop Facilitator Chad P. Brouillard, Esq. Attorney Brouillard is a practicing trial attorney at the law firm of Foster & Eldridge LLP. He focuses his practice as a medical malpractice defense attorney and healthcare lawyer, representing medical providers and institutions. Mr. Brouillard graduated from the University of Massachusetts at Lowell with a B.A., magna cum laude, and with a dual major in English Literature and Philosophy. He then graduated from Boston College with a M.A. in Philosophy. Thereafter, in 2003, Mr. Brouillard obtained his J.D. from St. John University’s School of Law with a Dean’s List distinction. During law school, Mr. Brouillard interned with the United States Attorney’s office and then with the Hon. Joseph M. McLaughlin, United States Court of Appeals, Second Circuit. Mr. Brouillard is an international speaker on Electronic Health Records liability, e-discovery, data breach and healthcare technology liability. In 2012-2013, he testified before the U.S. HHS Office of the National Coordinator (ONC) on three occasions as a content expert on EHRs, mHealth and medical liability concerns. Mr. Brouillard has been named the “Rising Star Attorney of the Year” by the Massachusetts Defense Lawyers Association. He also has been named as a Massachusetts “Rising Star” attorney by Boston magazine for 2011 through 2014. 7 Anticoagulation Case Review Each year the CMIC Loss Prevention Committee EVENT DETAILS performs a claim review of a specific specialty Dates: April 8 to identify issues associated with the resolution of these cases. This year the Committee has Fee: No charge decided to focus on Anticoagulation Therapy. CME: 1.25 AMA PRA Provided exclusively for CMIC policyholders, Category 1 CreditsTM the program was developed to assist doctors Credit: 2.5% premium credit in recognizing liability exposure as it relates to for one year anticoagulation monitoring and bridging. Actual closed CMIC cases will be presented. Seminar attendees will gain knowledge of valuable strategies to improve patient care, optimize patient outcomes and minimize exposure to litigation. Attendees will also understand malpractice risks from inconsistent or incomplete medical record documentation. Two cases will be reviewed from a medical and legal standpoint. Workshop Facilitator Jaime Gerber, MD, FACC Dr. Gerber is an Associate Clinical Professor of Medicine and a Clinician at the Yale University School of Medicine and Yale New Haven Medical Center, New Haven, Connecticut. Dr. Gerber earned his medical degree at Mount Sinai School of Medicine where he also completed both his Residency and Fellowship in Cardiology. Dr. Gerber is a physician executive with extensive experience in all phases of consultative Cardiology including Anticoagulation Therapy. He is active in all phases of resident and medical student teaching, and is a principle investigator in numerous Phase 2 and 3 clinical trials. Dr. Gerber is often asked to present as a subject matter expert at various scientific conferences. Educational Objectives • • • • Identify most non-clinical, administrative and other practices which are risk prone and contribute to the initiation of a medical malpractice claim. Review the Standard of Care for bridging therapies when patients are scheduled for surgery. Identify potential hazards when caring for patients being maintained on anticoagulants. Minimize these risk prone issues through utilization of best practices identified during this session. 8 Strangers in Crisis: Communication for Emergency Department and Hospital-Based Clinicians The Strangers in Crisis: Communication for Emergency Department and Hospital-Based Clinicians workshop is designed to help clinicians manage communication challenges in the emergency department, urgent care center and hospital inpatient settings. This workshop is a half-day program designed for clinicians who work in emergency care, urgent care or hospital inpatient settings. This workshop focuses on communication skills needed to interact with patients, families and other healthcare team members. EVENT DETAILS Dates: March 26 August 21 October 21 Fee: No charge CME: 4 AMA PRA Category 1 CreditsTM Credit: 2.5% premium credit for two years Workshop Facilitators (varies by location) Jeffrey B. Hopkins, MD (see below) Michael R. Marks, MD, M.B.A. (see page 5 for bio) Robert E. Marra, DPM (see page 4 for bio) Emerging Risks in Healthcare This workshop will focus on emerging areas of risk in healthcare including physician-patient communication, defensive medicine, failure to diagnosis and preventable medical errors. By the completion of this educational program, the attendee will be able to: • • • • EVENT DETAILS Dates: March 5 October 7 Fee: No charge CME: 1.25 AMA PRA Category 1 CreditsTM Identify the top five risk management Credit: 2.5% premium credit issues impacting patient care and quality for one year outcomes. Understand the practice of defensive medicine by reviewing claims data. Review unanticipated outcomes to identify patterns of potentially preventable medical errors. Understand the importance of communication during patient encounters. Workshop Facilitator Jeffrey B. Hopkins, MD Dr. Hopkins is Board Certified in Emergency Medicine practicing at Milford Medical Center in Milford, MA where he is the Medical Director of the Emergency Department and a partner at Orion Emergency Services. He is a graduate of the University of Massachusetts Medical School and completed his residency at the UMass Memorial Medical Center. 9 Litigation Workshop This invitation-only workshop will focus on learning how to be a more confident physician defendant. A highly experienced defense attorney will review the malpractice suit scenario from the initial summons, to depositions, to completion either by settlement or by trial. This workshop will: • Address the chronological order of a lawsuit. • Discuss the four steps to a successful defense • Provide information about the CMIC Buddy Support Program. EVENT DETAILS Dates: February 4 Fee: No charge CME: 1.25 AMA PRA Category 1 CreditsTM Workshop Facilitator Brent A. Tingle, Esq. Brent Tingle is a Partner at Morrison Mahoney LLP, in Boston, MA. Mr. Tingle is a trial attorney who focuses on the defense of physicians, nurses and other medical professionals in professional liability cases. Mr. Tingle has tried numerous high exposure medical malpractice cases to verdict in state and federal court involving a wide variety of medical specialties. Mr. Tingle’s practice also regularly represents healthcare professionals before state licensing boards including the Board of Registration in Medicine. Mr. Tingle is frequently asked to speak at continuing medical education seminars regarding medical legal issues. He has also been asked to speak at continuing legal education seminars regarding evidentiary issues and trial practice. Mr. Tingle has been selected by his peers as a Massachusetts Super Lawyer on multiple occasions in the area of medical malpractice defense. This honor is reserved for less than five percent of the attorneys practicing in Massachusetts in a given year. Mr. Tingle has also received the prestigious Martindale-Hubbell AV rating from his peers for his ethical standards as well as his abilities as a trial attorney. Mr. Tingle is a 1988 cum laude graduate of the University of New Hampshire and a 1991 graduate of Northeastern University School of Law. Mr. Tingle is admitted to practice before all of the Massachusetts state courts and is also admitted to the United States District Court as well as United States Circuit Court of Appeals for the First Circuit. 10 Physician Supervision of Residents and Midlevel Providers This workshop is designed to identify the risks of physician supervision of mid level providers and medical residents. The rapid increase in the number of mid-level providers and the decreasing availability of residents has prompted this important case review and discussion. EVENT DETAILS Dates: April 28 September 9 Fee: No charge CME: 1.25 AMA PRA Category 1 CreditsTM Workshop Facilitator Credit: 2.5% premium credit Peter R. Dodds, MD for one years Peter R. Dodds, MD completed his medical training at Columbia College of Physicians and Surgeons in 1977. Residencies at Yale New Haven Hospital in Urology and Surgery 1977-1982. Dr. Dodds opened a private practice in Norwalk in 1983 was a Senior Attending at Norwalk Hospital where he served as the Secretary of Section of Urology, Secretary of Department of Surgery, Secretary of Medical Staff, Chief of Surgical Oncology, and the Bioethics Committee. Dr. Dodds also served as the Chief of the Section of Urology and the Chairman of the Department of Surgery until 2011. Dr. Dodds served as a Clinical Instructor at the Yale University School of Medicine and has extensive experience supervising and teaching residents and Physician Assistants. Along with teaching Surgical Physician Assistants at Norwalk Hospital, Dr. Dodds worked as an Assistant Clinical Professor to the Quinnipiac University Physician Assistant Program. Jennifer Boyd Herlihy, Esq. Jennifer Boyd Herlihy, Esq. is a partner at the firm of Adler, Cohen, Harvey, Wakeman and Guekguezian, LLP. based out of Boston, MA and Providence, RI. Ms. Herlihy is a 1993 graduate of Boston University and a 1997 Graduate of Suffolk University Law School Boston, MA. Ms. Herlihy is an experienced medical malpractice trial attorney. Ms. Herlihy defends medical providers in medical malpractice, personal injury, and product liability cases. She represents physicians, physician assistants, certified registered nurse anesthetists, hospitals, medical facilities, chiropractors, optometrists, nurses, dentists, physical therapists, massage therapists, pharmacists, attorneys and other professionals in both state and federal courts and before licensing and administrative boards. Ms. Herlihy was selected, based on a vote of all licensed attorneys in the state and a review by an independent blue ribbon panel, as a “Rising Star” Super Lawyer from 2005-2010 and as a Super Lawyer in 2011, 2012 and 2013. 11 The Provider Handoff This workshop will focus on learning how to improve the process for passing patient specific information from one caregiver to another for the purpose of ensuring the continuity and safety of the patient’s care. By the completion of this educational program, the attendee will be able to: • • • • EVENT DETAILS Dates: May 20 September 24 Fee: No charge CME: 1.25 AMA PRA Category 1 CreditsTM Identify the consequences of a substandard Credit: 2.5% premium credit for one year handoff. Develop and use key phrases to help standardize communication. Teach staff on what constitutes a successful handoff. Measure high impact outcomes attributed to the successful handoff. Workshop Facilitator James W. Pellegrini, MD Dr. Pellegrini is a Board Certified Neonatologist practicing at UMass Memorial Medical Center in Worcester, MA. He is a graduate of the University of Massachusetts Medical School and completed his residency at the UMass Memorial Medical Center and a Neonatology fellowship at Brigham and Women’s Hospital, Children’s Hospital Boston and Beth Israel Deaconess Medical Center. Dr. Pellegrini has a special clinical interest in Neonatal Infection. Chad P. Brouillard, Esq. Attorney Brouillard is a practicing trial attorney at the law firm of Foster & Eldridge LLP. He focuses his practice as a medical malpractice defense attorney and healthcare lawyer, representing medical providers and institutions. Mr. Brouillard graduated from the University of Massachusetts at Lowell with a B.A., magna cum laude, and with a dual major in English Literature and Philosophy. He then graduated from Boston College with a M.A. in Philosophy. Thereafter, in 2003, Mr. Brouillard obtained his J.D. from St. John University’s School of Law with a Dean’s List distinction. During law school, Mr. Brouillard interned with the United States Attorney’s office and then with the Hon. Joseph M. McLaughlin, United States Court of Appeals, Second Circuit. Mr. Brouillard is an international speaker on Electronic Health Records liability, e-discovery, data breach and healthcare technology liability. In 2012-2013, he testified before the U.S. HHS Office of the National Coordinator (ONC) on three occasions as a content expert on EHRs, mHealth and medical liability concerns. Mr. Brouillard has been named the “Rising Star Attorney of the Year” by the Massachusetts Defense Lawyers Association. He also has been named as a Massachusetts “Rising Star” attorney by Boston magazine for 2011 through 2014. 12 Registration Information All events are free of charge to CMIC Group members. Registration for all events is available online at: https://cmetracker.net/CMIC If you have questions regarding online registration or event details, please contact Denise Condron at [email protected] or 800.228.0287 ext. 256. Please note: Space is limited for some events. Registration confirmation will be sent by email. Connecticut Medical Insurance Company (CMIC) is accredited by the Connecticut State Medical Society to provide continuing medical education for physicians. Please see specific event invitations for further details. Special Notes Regarding the Following Workshops Clinician-Patient Communication to Enhance Health Outcomes The Institute of Healthcare Communication takes responsibility for the content, quality and scientific integrity of this workshop. The Institute of Healthcare Communication designates this live activity for a maximum of 4 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Disclosing Unanticipated Medical Outcomes The Institute of Healthcare Communication takes responsibility for the content, quality and scientific integrity of this workshop. The Institute of Healthcare Communication designates this live activity for a maximum of 3.5 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Strangers in Crisis The Institute of Healthcare Communication takes responsibility for the content, quality and scientific integrity of this workshop. The Institute of Healthcare Communication designates this live activity for a maximum of 4 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 13 80 Glastonbury Boulevard Third Floor Glastonbury, CT 06033
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