Loss Prevention Education
2015 CATALOG OF EVENTS
PUBLISHED OCTOBER 2014
Table of Contents
2015 Calendar of Events ...............................................................................3
Presentations & Workshops
Clinician-Patient Communication to Enhance Health Outcomes ..................4
Disclosing Unanticipated Medical Outcomes ................................................5
Practical Aspects of Prescribing Opioids for Chronic Pain ............................6
Your Next Patient Might be a Plaintiff ...........................................................7
Anticoagulation Case Review ........................................................................8
Strangers in Crisis ..........................................................................................9
Emerging Risks in Healthcare ........................................................................9
Litigation Workshop ....................................................................................10
Physician Supervision of Residents and Midlevel Providers ........................11
The Provider Handoff ..................................................................................12
Registration Information ............................................................................13
1
2015 Calendar of Events
Date
Event
Location
Page
Practical Aspects of Prescribing
Opioids for Chronic Pain
Burlington, MA
6
4
Litigation Workshop
Newton, MA
10
27
Disclosing Unanticipated Medical
Outcomes
Mystic, CT
5
January
22
February
March
5
Emerging Risks in Healthcare
Amherst, MA
9
10
Your Next Patient Might be a Plaintiff
Cromwell, CT
7
26
Strangers in Crisis
Norwalk, CT
9
8
Anticoagulation Case Review
Mystic, CT
8
18
Disclosing Unanticipated Medical
Outcomes
Concord, NH
5
28
Physician Supervision of Residents
and Midlevel Providers
Peabody, MA
11
1
Practice Manager’s Luncheon
Hamden, CT
13
Practical Aspects of Prescribing
Opioids for Chronic Pain
Hamden, CT
6
20
The Provider Handoff
Springfield, MA
12
29
Practice Manager’s Luncheon
Windsor, CT
Strangers in Crisis
Norwich, CT
9
9
Physician Supervision of Residents
and Midlevel Providers
Trumbull, CT
11
24
The Provider Handoff
Providence, RI
12
7
Emerging Risks in Healthcare
Windsor, CT
9
15
Your Next Patient Might be a Plaintiff
Needham, MA
7
21
Strangers in Crisis
Milford, MA
9
April
May
August
21
September
October
3
Clinician-Patient Communication to Enhance
Health Outcomes
Research has demonstrated that using more
EVENT DETAILS
effective communication skills improves
Dates: TBD
diagnostic accuracy, increases involvement of
the patient in decision making and increases
Fee:
No charge
the likelihood of adherence to therapeutic
CME:
4 AMA PRA
regimens. Additional benefits are an increase in
Category 1 CreditsTM
patient and clinician satisfaction and a reduced
Credit: 2.5% premium credit
likelihood of exposure to malpractice litigation.
for two years
“Clinician-Patient Communication to Enhance
Health Outcomes” is not a lecture. Only
about one-third of the four hour skill-building
workshop is devoted to didactic presentations. For most of the time, participants work
individually and in teams to analyze re-enactments of actual cases, reach agreement
on what was and was not effective in the cases, and then create responses that would
be more effective. Participants also work together to develop approaches to patients
they are currently working with. These approaches can then be used when they next
see these patients. Finally, participants are asked to choose one or two techniques
that they can immediately use in their practice settings.
Workshop Facilitator for Clinician-Patient Communication, Disclosing Unanticipated Medical Outcomes and Strangers in Crisis
Robert E. Marra, DPM
Dr. Robert Marra has been practicing in Enfield and South Windsor, Connecticut
since 1982. He is Board Certified in Foot and Ankle Surgery and is actively involved in
teaching surgery to the Podiatric Surgical Residents at St. Françis Hospital where he
is a Senior Attending. Dr. Marra is the Team Podiatrist at the University of Hartford
and has a special interest in Podiatric Sports Medicine.
Dr. Marra has been President of the Connecticut Podiatric Medical Association
(CPMA), awarded Podiatrist of the Year by the CPMA and voted one of Connecticut
Magazine’s Top Docs. He continues to do Podiatric Research with the residents and
is a published author. His expertise is regularly requested by attorneys as well as the
Connecticut Department of Health on matters of podiatric quality of care issues.
Educational Objectives
• Improve awareness of a clinician’s role regarding the importance of
communication as an essential aspect of healthcare.
• Gain understanding of the concept that complete clinical care consists not just of
“find it and fix it,” but of four communication skills: Engage, Empathize, Educate,
and Enlist.
4
Disclosing Unanticipated Medical Outcomes
This complimentary workshop, provided
exclusively to CMIC policyholders, was developed
to enable clinicians to appreciate and hone
the perspectives and skills that are essential to
responding constructively when there has been
an adverse outcome. Clinicians must understand
what caused the disappointing outcome, how
the patient and family feel and think about it,
and respond in a timely and empathic manner.
EVENT DETAILS
Dates:
February 27
April 18
Fee:
No charge
CME:
3.5 AMA PRA
Category 1 CreditsTM
Credit:
2.5% premium credit
for two years
Workshop Facilitator for Clinician-Patient Communication, Disclosing Unanticipated Medical Outcomes and Strangers in Crisis
Michael R. Marks, MD, M.B.A.
Dr. Marks joined Norwalk Hospital in January 2011 as Vice President of Business
Development and President of Norwalk Hospital Physicians & Surgeons. From 1988
through 2010 he was with Coastal Orthopaedics, PC. He is a graduate of The George
Washington School of Medicine and completed his orthopaedic residency at George
Washington University Medical Center and a spine fellowship at The Cleveland Clinic
Foundation. For more than 23 years, his practice focused upon spinal diseases, total
hip replacements, total knee replacements and sports injuries. He has lectured locally,
nationally and internationally. He has appeared on television discussing sports injuries,
Kyphoplasty, osteoporosis, cervical and lumbar diseases and total joint replacements.
He has been a faculty member for the Institute of Healthcare Communications
since 2006 teaching communication workshops. He is a senior attending at Norwalk
Hospital. He held the position of Chief of Staff at Norwalk Hospital from 2006 - 2010.
Educational Objectives
•
•
•
•
•
Understand the rationale for greater openness when there has been
disappointment with care and possible injury associated with medical or systems
error.
Appreciate others’ perceptions of the situation.
Consider steps to take before, during and after a disappointing outcome.
Acknowledge and respond constructively to the emotional and ethical challenges
in these situations.
Practice the disclosure skills in a variety of clinical situations.
5
Practical Aspects of Prescribing Opioids for Chronic Pain
This presentation is designed to update the
practicing doctor on practical aspects of
prescribing opiate medication for chronic
nonmalignant pain. Completion of this
presentation will help healthcare professionals
to:
•
•
•
•
EVENT DETAILS
Dates:
January 22
May 13
Fee:
No charge
CME:
1.25 AMA PRA
Category 1 CreditsTM
Identify appropriate candidates for
Credit: 2.5% premium credit
long-term opioid therapy.
for one year
Recognize appropriate goals for long-term
opioid therapy.
Identify ways of reducing medico legal risks of long-term opioid therapy.
Recognize methods of managing side effects of long-term opioid therapy.
Workshop Facilitator
Lloyd R. Saberski MD
Lloyd R. Saberski MD completed his medical training at New York Medical College
5PW in 1982. Internal Medicine and Anesthesiology Residencies followed this at the
Albany Medical College, Albany, NY. Board Certification was granted in both specialties
in 1985 and 1988 respectively. Subsequent completion of a Pain Management
Fellowship at Albany Medical College in 1988 was followed by a one-year appointment
to the Anesthesiology faculty with primary commitment to the Albany Center for Pain
Management.
In 1989, Dr. Saberski joined the Yale faculty and the Yale Center for Pain Management.
He founded the Yale University Fellowship in Pain Management served as its director
from inception until 1998. In 1991 he was appointed Clinical Director and in 1997
Medical Director of the Center. In 1998, he was promoted to Associate Professor
of Anesthesiology and became the first Yale faculty ever promoted to the rank of
Associate Professor from achievements in the fields of Chronic Pain Management.
In 1999 Dr. Saberski opened a private practice privileged at Yale New Haven Hospital
and Hospital of St. Raphael dedicated to the diagnosis and management of chronic
painful disorders. Dr. Saberski is devoted full-time to clinical care, research and
teaching of pain management. He has published extensively and is author of over
200 manuscripts, textbook chapters, papers and lectures. He serves as consultant to
numerous agencies, panels, organizations and lectures frequently on topics in pain
management, especially “new technologies”. Dr. Saberski is past editor the Editor-inchief of THE PAIN CLINIC.
6
Your Next Patient Might be a Plaintiff
The purpose of this educational opportunity is
EVENT DETAILS
to identify the top liability risks in the practice of
Dates: March 10
medicine today. One thing we hear often from
October 15
medical providers who have been sued is that
Fee:
No charge
the suits do not usually come from the patients
they expect. Providers often feel blindsided by
CME:
1.25 AMA PRA
a suit on patient cases which they anticipated
Category 1 CreditsTM
no issues. This presentation will address several
Credit: 2.5% premium credit
main liability themes in today’s cases – electronic
for one year
documentation, incidental findings, poor
handoff, lack of follow-up – and stress how the
adoption of uniform best practices as an everyday approach will ultimately serve as
the best protection against a patient plaintiff.
Workshop Facilitator
Chad P. Brouillard, Esq.
Attorney Brouillard is a practicing trial attorney at the law firm of Foster & Eldridge
LLP. He focuses his practice as a medical malpractice defense attorney and healthcare
lawyer, representing medical providers and institutions.
Mr. Brouillard graduated from the University of Massachusetts at Lowell with a B.A.,
magna cum laude, and with a dual major in English Literature and Philosophy. He then
graduated from Boston College with a M.A. in Philosophy. Thereafter, in 2003, Mr.
Brouillard obtained his J.D. from St. John University’s School of Law with a Dean’s List
distinction. During law school, Mr. Brouillard interned with the United States Attorney’s
office and then with the Hon. Joseph M. McLaughlin, United States Court of Appeals,
Second Circuit.
Mr. Brouillard is an international speaker on Electronic Health Records liability,
e-discovery, data breach and healthcare technology liability. In 2012-2013, he testified
before the U.S. HHS Office of the National Coordinator (ONC) on three occasions as a
content expert on EHRs, mHealth and medical liability concerns.
Mr. Brouillard has been named the “Rising Star Attorney of the Year” by the
Massachusetts Defense Lawyers Association. He also has been named as a
Massachusetts “Rising Star” attorney by Boston magazine for 2011 through 2014.
7
Anticoagulation Case Review
Each year the CMIC Loss Prevention Committee
EVENT DETAILS
performs a claim review of a specific specialty
Dates: April 8
to identify issues associated with the resolution
of these cases. This year the Committee has
Fee:
No charge
decided to focus on Anticoagulation Therapy.
CME:
1.25 AMA PRA
Provided exclusively for CMIC policyholders,
Category 1 CreditsTM
the program was developed to assist doctors
Credit: 2.5% premium credit
in recognizing liability exposure as it relates to
for one year
anticoagulation monitoring and bridging. Actual
closed CMIC cases will be presented. Seminar
attendees will gain knowledge of valuable
strategies to improve patient care, optimize patient outcomes and minimize exposure
to litigation. Attendees will also understand malpractice risks from inconsistent or
incomplete medical record documentation. Two cases will be reviewed from a medical
and legal standpoint.
Workshop Facilitator
Jaime Gerber, MD, FACC
Dr. Gerber is an Associate Clinical Professor of Medicine and a Clinician at the Yale
University School of Medicine and Yale New Haven Medical Center, New Haven,
Connecticut. Dr. Gerber earned his medical degree at Mount Sinai School of
Medicine where he also completed both his Residency and Fellowship in Cardiology.
Dr. Gerber is a physician executive with extensive experience in all phases of
consultative Cardiology including Anticoagulation Therapy. He is active in all phases
of resident and medical student teaching, and is a principle investigator in numerous
Phase 2 and 3 clinical trials. Dr. Gerber is often asked to present as a subject matter
expert at various scientific conferences.
Educational Objectives
•
•
•
•
Identify most non-clinical, administrative and other practices which are risk prone
and contribute to the initiation of a medical malpractice claim.
Review the Standard of Care for bridging therapies when patients are scheduled
for surgery.
Identify potential hazards when caring for patients being maintained on
anticoagulants.
Minimize these risk prone issues through utilization of best practices identified
during this session.
8
Strangers in Crisis: Communication for Emergency
Department and Hospital-Based Clinicians
The Strangers in Crisis: Communication for
Emergency Department and Hospital-Based
Clinicians workshop is designed to help clinicians
manage communication challenges in the
emergency department, urgent care center and
hospital inpatient settings.
This workshop is a half-day program designed for
clinicians who work in emergency care, urgent
care or hospital inpatient settings. This workshop
focuses on communication skills needed to
interact with patients, families and other
healthcare team members.
EVENT DETAILS
Dates:
March 26
August 21
October 21
Fee:
No charge
CME:
4 AMA PRA
Category 1 CreditsTM
Credit:
2.5% premium credit
for two years
Workshop Facilitators (varies by location)
Jeffrey B. Hopkins, MD (see below)
Michael R. Marks, MD, M.B.A. (see page 5 for bio)
Robert E. Marra, DPM (see page 4 for bio)
Emerging Risks in Healthcare
This workshop will focus on emerging areas of
risk in healthcare including physician-patient
communication, defensive medicine, failure to
diagnosis and preventable medical errors. By
the completion of this educational program, the
attendee will be able to:
•
•
•
•
EVENT DETAILS
Dates:
March 5
October 7
Fee:
No charge
CME:
1.25 AMA PRA
Category 1 CreditsTM
Identify the top five risk management
Credit: 2.5% premium credit
issues impacting patient care and quality
for one year
outcomes.
Understand the practice of defensive
medicine by reviewing claims data.
Review unanticipated outcomes to identify patterns of potentially preventable
medical errors.
Understand the importance of communication during patient encounters.
Workshop Facilitator
Jeffrey B. Hopkins, MD
Dr. Hopkins is Board Certified in Emergency Medicine practicing at Milford
Medical Center in Milford, MA where he is the Medical Director of the Emergency
Department and a partner at Orion Emergency Services. He is a graduate of the
University of Massachusetts Medical School and completed his residency at the
UMass Memorial Medical Center.
9
Litigation Workshop
This invitation-only workshop will focus on
learning how to be a more confident physician
defendant. A highly experienced defense
attorney will review the malpractice suit scenario
from the initial summons, to depositions, to
completion either by settlement or by trial. This
workshop will:
• Address the chronological order of a lawsuit.
• Discuss the four steps to a successful
defense
• Provide information about the CMIC Buddy
Support Program.
EVENT DETAILS
Dates:
February 4
Fee:
No charge
CME:
1.25 AMA PRA
Category 1 CreditsTM
Workshop Facilitator
Brent A. Tingle, Esq.
Brent Tingle is a Partner at Morrison Mahoney LLP, in Boston, MA. Mr. Tingle is a
trial attorney who focuses on the defense of physicians, nurses and other medical
professionals in professional liability cases.
Mr. Tingle has tried numerous high exposure medical malpractice cases to verdict
in state and federal court involving a wide variety of medical specialties. Mr. Tingle’s
practice also regularly represents healthcare professionals before state licensing
boards including the Board of Registration in Medicine.
Mr. Tingle is frequently asked to speak at continuing medical education seminars
regarding medical legal issues. He has also been asked to speak at continuing legal
education seminars regarding evidentiary issues and trial practice.
Mr. Tingle has been selected by his peers as a Massachusetts Super Lawyer on
multiple occasions in the area of medical malpractice defense. This honor is reserved
for less than five percent of the attorneys practicing in Massachusetts in a given year.
Mr. Tingle has also received the prestigious Martindale-Hubbell AV rating from his
peers for his ethical standards as well as his abilities as a trial attorney.
Mr. Tingle is a 1988 cum laude graduate of the University of New Hampshire and
a 1991 graduate of Northeastern University School of Law. Mr. Tingle is admitted
to practice before all of the Massachusetts state courts and is also admitted to the
United States District Court as well as United States Circuit Court of Appeals for the
First Circuit.
10
Physician Supervision of Residents and Midlevel Providers
This workshop is designed to identify the risks
of physician supervision of mid level providers
and medical residents. The rapid increase in
the number of mid-level providers and the
decreasing availability of residents has prompted
this important case review and discussion.
EVENT DETAILS
Dates:
April 28
September 9
Fee:
No charge
CME:
1.25 AMA PRA
Category 1 CreditsTM
Workshop Facilitator
Credit: 2.5% premium credit
Peter R. Dodds, MD
for one years
Peter R. Dodds, MD completed his medical
training at Columbia College of Physicians and
Surgeons in 1977. Residencies at Yale New Haven Hospital in Urology and Surgery
1977-1982. Dr. Dodds opened a private practice in Norwalk in 1983 was a Senior
Attending at Norwalk Hospital where he served as the Secretary of Section of Urology,
Secretary of Department of Surgery, Secretary of Medical Staff, Chief of Surgical
Oncology, and the Bioethics Committee. Dr. Dodds also served as the Chief of the
Section of Urology and the Chairman of the Department of Surgery until 2011.
Dr. Dodds served as a Clinical Instructor at the Yale University School of Medicine and
has extensive experience supervising and teaching residents and Physician Assistants.
Along with teaching Surgical Physician Assistants at Norwalk Hospital, Dr. Dodds
worked as an Assistant Clinical Professor to the Quinnipiac University Physician
Assistant Program.
Jennifer Boyd Herlihy, Esq.
Jennifer Boyd Herlihy, Esq. is a partner at the firm of Adler, Cohen, Harvey, Wakeman
and Guekguezian, LLP. based out of Boston, MA and Providence, RI. Ms. Herlihy is a
1993 graduate of Boston University and a 1997 Graduate of Suffolk University Law
School Boston, MA. Ms. Herlihy is an experienced medical malpractice trial attorney.
Ms. Herlihy defends medical providers in medical malpractice, personal injury, and
product liability cases. She represents physicians, physician assistants, certified
registered nurse anesthetists, hospitals, medical facilities, chiropractors, optometrists,
nurses, dentists, physical therapists, massage therapists, pharmacists, attorneys
and other professionals in both state and federal courts and before licensing and
administrative boards.
Ms. Herlihy was selected, based on a vote of all licensed attorneys in the state and a
review by an independent blue ribbon panel, as a “Rising Star” Super Lawyer from
2005-2010 and as a Super Lawyer in 2011, 2012 and 2013.
11
The Provider Handoff
This workshop will focus on learning how to
improve the process for passing patient specific
information from one caregiver to another for
the purpose of ensuring the continuity and
safety of the patient’s care. By the completion of
this educational program, the attendee will be
able to:
•
•
•
•
EVENT DETAILS
Dates:
May 20
September 24
Fee:
No charge
CME:
1.25 AMA PRA
Category 1 CreditsTM
Identify the consequences of a substandard
Credit: 2.5% premium credit
for one year
handoff.
Develop and use key phrases to help
standardize communication.
Teach staff on what constitutes a successful handoff.
Measure high impact outcomes attributed to the successful handoff.
Workshop Facilitator
James W. Pellegrini, MD
Dr. Pellegrini is a Board Certified Neonatologist practicing at UMass Memorial
Medical Center in Worcester, MA. He is a graduate of the University of
Massachusetts Medical School and completed his residency at the UMass Memorial Medical Center and a Neonatology fellowship at Brigham and Women’s Hospital,
Children’s Hospital Boston and Beth Israel Deaconess Medical Center. Dr. Pellegrini has
a special clinical interest in Neonatal Infection.
Chad P. Brouillard, Esq.
Attorney Brouillard is a practicing trial attorney at the law firm of Foster & Eldridge
LLP. He focuses his practice as a medical malpractice defense attorney and healthcare
lawyer, representing medical providers and institutions.
Mr. Brouillard graduated from the University of Massachusetts at Lowell with a B.A.,
magna cum laude, and with a dual major in English Literature and Philosophy. He then
graduated from Boston College with a M.A. in Philosophy. Thereafter, in 2003, Mr.
Brouillard obtained his J.D. from St. John University’s School of Law with a Dean’s List
distinction. During law school, Mr. Brouillard interned with the United States Attorney’s
office and then with the Hon. Joseph M. McLaughlin, United States Court of Appeals,
Second Circuit.
Mr. Brouillard is an international speaker on Electronic Health Records liability,
e-discovery, data breach and healthcare technology liability. In 2012-2013, he testified
before the U.S. HHS Office of the National Coordinator (ONC) on three occasions as a
content expert on EHRs, mHealth and medical liability concerns.
Mr. Brouillard has been named the “Rising Star Attorney of the Year” by the
Massachusetts Defense Lawyers Association. He also has been named as a
Massachusetts “Rising Star” attorney by Boston magazine for 2011 through 2014.
12
Registration Information
All events are free of charge to CMIC Group members.
Registration for all events is available online at:
https://cmetracker.net/CMIC
If you have questions regarding online registration or event details, please contact
Denise Condron at [email protected] or 800.228.0287 ext. 256.
Please note:
Space is limited for some events. Registration confirmation will be sent
by email.
Connecticut Medical Insurance Company (CMIC) is accredited by the Connecticut
State Medical Society to provide continuing medical education for physicians.
Please see specific event invitations for further details.
Special Notes Regarding the Following Workshops
Clinician-Patient Communication to Enhance Health Outcomes
The Institute of Healthcare Communication takes responsibility for the content,
quality and scientific integrity of this workshop.
The Institute of Healthcare Communication designates this live activity for a
maximum of 4 AMA PRA Category 1 CreditsTM. Physicians should claim only the
credit commensurate with the extent of their participation in the activity.
Disclosing Unanticipated Medical Outcomes
The Institute of Healthcare Communication takes responsibility for the content,
quality and scientific integrity of this workshop.
The Institute of Healthcare Communication designates this live activity for a
maximum of 3.5 AMA PRA Category 1 CreditsTM. Physicians should claim only the
credit commensurate with the extent of their participation in the activity.
Strangers in Crisis
The Institute of Healthcare Communication takes responsibility for the content,
quality and scientific integrity of this workshop.
The Institute of Healthcare Communication designates this live activity for a
maximum of 4 AMA PRA Category 1 CreditsTM. Physicians should claim only the
credit commensurate with the extent of their participation in the activity.
13
80 Glastonbury Boulevard
Third Floor
Glastonbury, CT 06033