2 01 5 Be ne f i t s Wor k b ook for retired carnegie M e l lo n facult y an d staf f For more information about 2015 benefits, go online to http://www.cmu.edu/hr/benefits. Benefits Workbook Read This Workbook You should read this workbook thoroughly and select the medical benefit that best meets your needs. Please note the new contribution amounts. If you require more information, contact the HR Benefits Office at 412-268-2047. Carnegie Mellon reserves the right to modify, amend, or terminate any or all of the provisions of these benefits at any time for any reason upon appropriate action by the university. Notwithstanding any of the prior statements, in all cases, university policies will govern. Table of Contents Carnegie Mellon Retiree Benefits...............................................................page 3 Open Enrollment........................................................................................ page 3 Medical Options for Carnegie Mellon Retirees.........................................page 4 HealthAmerica Advantra Coverage Summary...................................page 5 Highmark Security Blue Coverage Summary.....................................page 7 UPMC for Life Coverage Summary.....................................................page 10 Prescription Drug Coverage...................................................................... page 12 Generic Drugs....................................................................................... page 13 Formulary.............................................................................................. page 13 Mail Order Prescriptions: Convenience and Affordability.............. page 13 Life and Family Status Changes................................................................page 14 Denial of Coverage Appeals.......................................................................page 14 Contact Information....................................................................................page 15 Creditable Coverage Notice (Medicare HMOs)........................................page 16 Non-Creditable Coverage Notice (Major Medical/Supp. Rx).................page 18 2 For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. f o r r e t i r e d c a r n e g i e m e l l o n fac u lt y a n d s ta f f Carnegie Mellon Retiree Benefits We are pleased to offer retired Carnegie Mellon University faculty and staff medical and prescription drug benefits. You may participate in one of our Medicare HMO or Retiree Major Medical health plans. Our Major Medical and Supplemental Prescription plan is available only for those with a Medigap or private (not through Carnegie Mellon) plan and primary Part D coverage. Who is Eligible for Retiree Medical Benefits? To participate in the Retiree Medical Benefits plan, you must: • Be eligible for full-time health benefits at the time of retirement Retirees Outside of Pennsylvania Out-of-town retirees are eligible for the Major Medical and Supplemental Prescription benefits through Carnegie Mellon. The HMO plans do NOT provide coverage outside of Pennsylvania. If you are not living in the area and want to participate in a Carnegie Mellon retiree health plan, you can NOT select a Medicare HMO plan. • Be at least 60 years of age • Have at least 5 years of service with the University You may also cover your dependents. Eligible dependents include: • Your spouse/registered domestic partner, • Your unmarried children of any age who are incapable of self-support due to total disability. For further details about your eligibility for benefits, contact the HR Benefits Office at 412-268-2047 or [email protected]. Open Enrollment Each year, Open Enrollment (OE) provides you the opportunity to review your benefits coverage and make new elections for the upcoming calendar year. Elections made during OE will become effective the following January 1. Unless you experience a life or family status change, OE is the only time during the year when you may change your benefits. All information contained in this booklet is also available online at http://www.cmu.edu/hr/ benefits/benefit_programs/retiree-medical.html. You must complete the university’s enrollment/change form and return it to the Benefits Office. Changing Coverage You may move from our HMO coverage to our Retiree Major Medical coverage, or vice versa. Carnegie Mellon allows you to enroll in the Retiree Major Medical and Supplemental Prescription plan if you discontinue Medicare HMO coverage. Whenever you change plans, you must notify the HR Benefits Office and also notify the carriers. Open Enrollment is your ONLY opportunity during the year to make changes to your health care election, unless you experience a qualified life or family status change (see page 14). Therefore, evaluate your options carefully and make new elections if necessary. • If you are newly enrolling in/changing HMO plans, you must also complete the • carrier’s enrollment form and return it directly to the carrier. If you are newly enrolling in or changing to the Major Medical and Supplemental Prescription plan, you must also complete the Highmark Major Medical enrollment form and return it to the HR Benefits Office. Carrier enrollment forms can be obtained by contacting the HR Benefits Office at 412-268-2047 or [email protected]. For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. 3 Benefits Workbook Medical Options for Carnegie Mellon Retirees Medicare HMOs Major Medical/Supplemental Rx Coverage Carnegie Mellon offers Pittsburgh-area retirees the opportunity to elect a Medicare HMO. The HMO option is available as an alternative to the Medigap/Medicare Part D/Major Medical coverage. Prescription drug coverage is included in the HMO plans. Carnegie Mellon offers a Retiree Major Medical and Supplemental Prescription Drug plan to supplement the coverage for retirees who have enrolled in coverage outside the university. In order to be eligible, you must enroll, on your own and at your own expense, in: Our Medicare HMO plans provide extensive coverage and do not require you to purchase supplemental coverage on your own. (You must still enroll in Medicare A and B, however.) The out-of-pocket costs are very low and there are NO prescription annual limits or coverage gap. However, the plan will only cover expenses when you use in-network providers. In addition, the HMO coordinates all care and claims payment with one card. You cannot enroll in our Major Medical and Supplemental Prescription if you enroll in one of our HMO plans. Our Major Medical coverage protects against the cost of catastrophic illness. Durable medical equipment coverage is also included. There is no annual deductible and a $100,000 lifetime maximum. Major Medical covers 80% of eligible expenses. The three Carnegie Mellon Medicare HMOs are: • • HealthAmerica Advantra Highmark Blue Cross/Blue Shield Security Blue • UPMC for Life • • • Medicare Part A and Part B A Medicare-approved Medigap or private (not Carnegie Mellon) Medicare Advantage plan A Medicare Part D plan (if drug coverage is not included in your Medigap/Advantage plan) Caremark provides supplemental prescription coverage for participants in the Major Medical plan (see page 12). The member is responsible for 100% of cost prior to meeting the $250 deductible. Once the $250 deductible is met, Caremark will cover 80% of the remaining cost associated with generic and preferred medications. Medigap Plans A Medigap plan bridges the gap between where Medicare Part A & B stops paying and Retiree Major Medical begins paying. Carnegie Mellon does not offer a Medigap plan. Retirees elect this coverage outside of the university plan on their own. Monthly Retiree Contributions Less than 15 Years of Service For Each Individual Covered 15 or More Years of Service For Each Individual Covered HealthAmerica Advantra $360 $340 Highmark Blue Cross/Blue Shield Security Blue $421 $401 UPMC for Life $470 $450 $37.64* $0* Retiree Major Medical and Supplemental Prescription* * Participants in the Major Medical/Supplemental Prescription Drug coverage must also purchase, on their own, a Medigap or Medicare Advantage policy and Medicare Part D coverage, if not included in the Medigap/Advantage plan. The costs for these plans vary; contact insurance carriers for rates. Our Medicare HMO participants do not need to purchase either of these policies. 4 For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. f o r r e t i r e d c a r n e g i e m e l l o n fac u lt y a n d s ta f f Advantra HMO – Carnegie Mellon University 2015 Benefits Summary CAN I CHOOSE MY DOCTORS? HealthAmerica Advantra has formed a network of doctors, specialists and hospitals. You can only use doctors who are part of our network. The health providers in our network can change at any time. You can ask for a current Provider Directory for an up-to-date list. Our number is listed at the end of this document. WHAT HAPPENS IF I GO TO A DOCTOR WHO’S NOT IN YOUR NETWORK? If you choose to go to a doctor outside our network, you must pay for these services yourself. Neither HealthAmerica Advantra nor the Original Medicare Plan will pay for these services. GENERAL INFORMATION Your Annual Deductible Out-of-Pocket Maximum BENEFITS Physician Office Visits Specialist Office Visits Inpatient Hospital Care Inpatient Mental Health Skilled Nursing Care (100 days) Home Health Care Outpatient Mental Health & Substance Abuse Outpatient Surgery Services Ambulance Emergency Care & Urgent Care Outpatient Rehabilitation Services Durable Medical Equipment Prosthetic Devices Diabetes Self-Monitoring Training and Supplies Diagnostic Tests, x-rays, and lab services PREVENTIVE SERVICES Bone Mass Measurement Colorectal Screening Exams Immunizations Prostate Cancer Screening Exam Pap Smears and Pelvic Exams Mammograms $0 $6,700 $10 copayment $10 copayment Covered 100% Covered 100% Covered 100% Covered 100% $10 copayment Covered 100% Covered 100% $50 copayment Waived if admitted as an inpatient. $10 copayment Covered 100% Covered 100% Covered 100% Covered 100% Covered 100% Covered 100% Covered 100% Covered 100% Covered 100% Covered 100% For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. 5 Benefits Workbook ADDITIONAL BENEFITS Routine Annual Hearing Exam Hearing Aids Routine Annual Eye Exam Eyeglasses/Contacts (Every 2 years) Immunosuppressive drugs Routine Physical Exams Health/Wellness Education PRESCRIPTION DRUGS Deductible Initial Coverage Limit Coverage Gap RETAIL/30-DAY SUPPLY Tier 1 - Preferred Generic Tier 2 - Preferred Brand Tier 3 - Non-Preferred Brand Tier 4 - Specialty Drugs MAIL-ORDER/90-DAY SUPPLY Tier 1 - Preferred Generic Tier 2 - Preferred Brand Tier 3 - Non-Preferred Brand Tier 4 - Specialty Drugs Catastrophic Coverage $0 copayment $500 allowance for the 1st hearing aid $500 allowance for the 2nd hearing aid $0 copayment $150 allowance 20% coinsurance $10 office visit copayment Covered 100% including health club membership and fitness classes. None Up to $2,960 Continuous coverage at tier copays as listed below. (No donut hole) $10 copayment $10 copayment $10 copayment 25% coinsurance $20 copayment $20 copayment $20 copayment NOT AVAILABLE After your yearly out-of-pocket drug costs reach $4,700, you pay 5% coinsurance for all generic and brand drugs if the 5% coinsurance is greater than: • • $2.65 copayment for generic (including brand drugs treated as generic) $6.60 copayment for all other drugs Advantra is a Medicare-approved Medicare Advantage Plan offered through HealthAmerica; who contracts with the Center for Medicare and Medicaid Services (CMS), a federal agency that administers Medicare. If you have any questions regarding these benefits or how to enroll, please call 1-800-470-4272, M – F, 8AM – 5PM (TDD USERS CALL 1-800-207-1262). 6 For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. f o r r e t i r e d c a r n e g i e m e l l o n fac u lt y a n d s ta f f 2015 Benefit Summary FACILITY SERVICES PHYSICIAN SERVICES PREVENTIVE CARE (OFFICE VISIT COST SHARING MAY APPLY) BASIC PLAN COSTS CMU Security Blue HMO Deductible $0 Coinsurance 0% Out-of-Pocket Maximum $3,400 Annual Physical Exam $0 cost sharing Screenings & Exams (Preventative PAP/Pelvic, Mammograms, Colorectal, Prostate & Bone Mass Measurement) $0 cost sharing Doctor Office Visit $10 copayment Specialist Office Visit $20 copayment X-ray or Radiology $0 cost sharing Diagnostic Testing $0 cost sharing Outpatient Surgery $0 cost sharing Emergency Room Services (Worldwide Coverage) $50 copayment Urgently Needed Care (this is NOT emergency care) $40 copayment Inpatient Hospital Stay $0 cost sharing Skilled Nursing Facility Care (100 days per Medicare benefit period) $0 cost sharing For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. 7 Benefits Workbook CMU Annual Routine Vision Exam (Includes refraction) ADDITIONAL BENEFITS Eyeglasses or Contact Lenses (Covered every year) Standard eyeglass lenses and frames or contact lenses are covered in full. A $100 benefit maximum applies to non-standard frames and a $100 benefit maximum for specialty contact lenses. $20 copayment Hearing Aids (covered every three years) $500 coverage Chiropractic Office Visits $20 copayment Home Health $0 cost sharing Physical, Speech and Occupational Therapy (per visit/per day/per provider) $20 copayment Ambulance (Emergent Services per one way trip) Durable Medical Equipment (Prosthetics/Orthotics, Diabetic Testing Supplies, Oxygen/Oxygen Supplies) MENTAL HEALTH SERVICES $0 cost sharing Annual Routine Hearing Exam Part B Drugs 8 Security Blue HMO 10% coinsurance/$300 quarterly max. $25 copayment 15% coinsurance Inpatient Psychiatric Hospital Care (Limited to 190 days per lifetime) $0 cost sharing Outpatient Mental Health/Psychiatric Services or Chemical Dependency Substance Abuse Treatment (per individual or group session) $20 copayment For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. f o r r e t i r e d c a r n e g i e m e l l o n fac u lt y a n d s ta f f PART D DRUGS (UP TO 31 DAY RETAIL SUPPLY) DRUGS CMU Security Blue HMO Initial Coverage Period (up to $2,960 in total drug costs) Coverage Gap Period (from $2,960.01 in total drug costs to $4,700 in yearly out-of-pocket drug costs) Catastrophic Coverage Period (after $4,700.01 in total out-of-pocket drug costs) Mail Order (up to 90-day supply) $15 Preferred Generic $15 Non Preferred Generic $30 Preferred Brand $60 Non Preferred Brand $60 Specialty Drug $15 Preferred Generic $15 Non Preferred Generic $30 Preferred Brand $60 Non Preferred Brand $60 Specialty Drug The greater of 5% or $2.65 for generic or multisource drugs or $6.60 for all other drugs $37.50 Preferred Generic $37.50 Non Preferred Generic $75 Preferred Brand $150 Non Preferred Brand $150 Specialty Drug • Diagnostic or outpatient surgery cost sharing may apply for non-screening preventive services. • Physician office visit cost sharing may apply if a separately billable physician service is rendered. • Certain categories of Medicare Part B drugs have been excluded from member cost sharing. They include certain vaccines and toxoids, certain miscellaneous drugs and solutions, certain miscellaneous pathology and laboratory drugs, and certain contrast materials. Prior authorization is necessary for coverage of certain medications. Medicare Part B drugs are not available via retail pharmacy network. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, provider network, premium and/or co-payments/co-insurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium. Highmark Inc., Keystone Health Plan West, Inc. and Highmark Health Insurance Company are Medicare Advantage plans with a Medicare contract. HM Health Insurance Company is a PDP plan with a Medicare contract. Enrollment in Highmark Inc., Keystone Health Plan West, Inc., Highmark Health Insurance Company and HM Health Insurance Company depends on contract renewal. Questions on Security Blue HMO benefits? Call 1-800-227-8195 (TTY users call 711) Reference Code (Please have this number ready when you call): 15SB4266 For more information, EGHP_14_0499 go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. 9 Benefits Workbook UPMC for Life 2015 Carnegie Mellon University HMO Plan Benefits Custom HMO Annual Out-of-Pocket Limit1 INPATIENT CARE Inpatient Hospital2 Inpatient Mental Health2 Skilled Nursing Facility2 Home Health Care2 Hospice OUTPATIENT CARE PCP Visits Specialist Visits & Urgent Care Clinics Chiropractic Services Routine Chiropractic Podiatry Services Routine Podiatry Services Outpatient Mental Health/Substance Abuse Outpatient Surgery/ASC2 Ambulance Services Emergency Care Urgent Care (out-of-area) Outpatient Rehab (PT, OT, ST) Cardiac and Pulmonary Rehab Services OUTPATIENT MEDICAL AND SUPPLIES Durable Medical Equipment/ Prosthetics2 Oxygen & related equipment Diabetes Supplies Part B Drugs2 Diagnostic Tests, X-Rays, Labs2 PREVENTIVE SERVICES Immunizations3 (flu, pneumonia, Hepatitis B) Annual Wellness/Routine Physical Exam3 Preventive Screening Exams3 Includes: bone mass measurement, mammograms, Pap & pelvic exam, colorectal screenings, prostate exam, and other Medicare-covered preventive screenings. $3,400 $100 copay per admission $300 annual maximum $100 copay per admission $300 annual maximum $0 copay (100 day benefit period limit) $0 copay Medicare-covered $10 copay $20 copay $20 copay $20 copay - 6 visits per year $20 copay $20 copay - 4 visits per year $20 copay $25 copay $75 annual limit $50 copay per one-way trip $65 copay - copay waived if admitted $20 copay $20 copay $0 copay $0 copay $0 copay $10 copay per item - 30 day supply $30 copay per item - 90 day retail & mail-order supply 10% coinsurance all Part B drugs $0 copay $0 copay $0 copay - 1 exam per year $0 copay ADDITIONAL BENEFITS Dental Services Medicare-covered Dental Routine Oral Exam & Cleaning Restorative Services & X-rays Hearing Services Medicare-covered Hearing Exams Routine Hearing Exam Hearing Aid Fitting & Evaluation Hearing Aid(s) Vision Services 10 $20 copay $20 copay - once every 6 months Not Covered $20 copay $20 copay - 1 exam per year $20 copay - 1 fitting every 3 years $1,000 allowance - every 3 years For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. f o r r e t i r e d c a r n e g i e m e l l o n fac u lt y a n d s ta f f UPMC for Life 2015 Carnegie Mellon University HMO Plan Benefits Medicare-covered Vision Exams Custom HMO $20 copay $0 copay Glaucoma Screening/Diabetic Retinal Eye Exam Routine Eyewear and Routine Eye Exam Health/Wellness includes fitness benefit Assist America® (worldwide emergency travel benefit) Prescription Drugs 4 Tier 1: Generic Drugs Tier 2: Preferred Brand Drugs Tier 3: Non-Preferred Brand Drugs Tier 4: Specialty Drugs Tier 5: Select Care Drugs (Select Generics) Initial Coverage Limit Coverage Gap Cost-Sharing The member pays the same copays in the Coverage Gap Stage that he/she paid in the Initial Coverage Stage $250 allowance every two years Silver & Fit $0 copay $5 copay - 30 day $15 copay - 90 day retail & mail-order $25 copay - 30 day $75 copay - 90 day retail & mail-order $50 copay - 30 day $150 copay - 90 day retail & mail-order $50 copay - 30 day only $0 copay - 30 day $0 copay - 90 day retail & mail-order $2,960 30-day Supply Once the member's yearly drug costs reach $2,960 and until the member's yearly out-of-pocket costs reach $4,700, the prescription drug copay/coinsurance amounts are: $5 copay for Generic Drugs $25 copay for Preferred Brand Drugs $50 copay for Non-Preferred Brand Drugs $50 copay for Specialty Drugs $0 copay for Select Care Drugs 90-day Supply Once the member's yearly drug costs reach $2,960 and until the member's yearly out-of-pocket costs reach $4,700, the prescription drug copay/coinsurance amounts are: $15 copay for Generic Drugs $75 copay for Preferred Brand Drugs $150 copay for Non-Preferred Brand Drugs $0 copay for Select Care Drugs Out-of-Pocket Maximum (TrOOP) Catastrophic Coverage Copays $4,700 $2.65 for generic, $6.60 for all other drugs, or 5% coinsurance 1 Member's cost-sharing accumulates toward the OOP limit (excludes Part D drugs, routine dental, routine hearing, routine vision, and fitness benefit). Once the annual out-of-pocket maximum is met, additional covered services are paid at 100% by the plan. 2 These services require prior authorization. 3 A separate copay may apply if additional medical services are performed during the same visit as a preventive service. 4 This is a combined allowance that must be used for both an eye exam and eyewear. NOTE: UPMC Health Plan, Inc., has determined that the prescription drug coverage offered by these employer group plans for 2015 is creditable coverage. This grid is not intended to provide a full description of benefits. Please refer to the Evidence of Coverage for complete benefit information. For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. 11 Benefits Workbook Prescription Drug Coverage Participating Pharmacies Caremark: For Major Medical/Supplemental Drug Plan Caremark is the supplemental prescription administrator for our Major Medical coverage. It must be paired with a primary Medicare Part D plan. Medicare Part D plans vary, but have a minimum level of coverage that may include a deductible, member coinsurance responsibility, and a coverage gap. Once the $250 deductible is met, the Caremark Supplemental Prescription Drug coverage pays 80% coinsurance of the remaining cost associated with generic and preferred medications. If a medication is non-preferred it will not be covered by the Caremark secondary coverage. Many chain and independent pharmacies participate in the prescription carrier networks. A partial list of participating pharmacies includes: ▪ Costco ▪ CVS ▪ Giant Eagle ▪ K-Mart ▪ Medicine Shoppe ▪ RiteAid ▪ Target ▪ Walgreens ▪ Wal-Mart When you need a prescription (re)filled at a participating pharmacy: • You must present and identify your Primary Part D coverage card and your Caremark card as secondary when you visit your pharmacist. • If you do not present your Caremark and Primary Part D cards, or you use an outof-network pharmacy, you will be required to pay for the drug in full and then file for reimbursement. Reimbursement of your prescription could take up to several weeks to be processed. In order to receive reimbursement, you will need to obtain a Caremark claim form and provide your receipts along with your explanation of benefits. The claim form is available online at the Caremark website, www.caremark.com or by calling 877-347-7444. The form is also available on the CMU website: www.cmu.edu/hr/benefits/benefit_programs/retiree-medical. html. Medicare HMO Prescription Coverage Participants in Carnegie Mellon’s retiree HMOs have prescription coverage through their medical plan. To fill a prescription, you must go to a participating pharmacy. Present your HMO member card along with your prescription. You’ll pay the designated copay, based on the drug’s generic or formulary status. If you do not present your medical card at the time of your first purchase, you will have to pay for the medication in full and later file a request for reimbursement. Major Medical Participants: Enroll in Medicare Part D In order to receive Carnegie Mellon’s supplemental prescription coverage (which provides benefits for the Medicare Part D coverage gaps), you must enroll in a Medicare Part D plan or a Medigap/Advantage plan with drug coverage through a participating carrier of your choice. Participants in one of our Medicare HMOs need not enroll in Medicare Part D, as these plans include creditable coverage. Prescription Drug Participant Copays/Coinsurance Medicare HMO Copays HealthAmerica Advantra Highmark Security Blue UPMC for Life Medicare Part D plus Caremark Retail (30-day supply) (31-day supply) (30-day supply) Generic (automatic substitution) $10.00 $15.00 $5.00 Preferred Brand $10.00 $30.00 $25.00 Non-preferred Brand $10.00 $60.00 $50.00 25% coinsurance $60.00 $50.00 Generic (automatic substitution) $20.00 $37.50 $15.00 Member is responsible for 100% of cost prior to meeting the $250 deductible. Once the $250 deductible is met, Caremark will cover 80% of the remaining cost associated with generic and preferred medications. Preferred Brand $20.00 $75.00 $75.00 Non-preferred Brand $20.00 $150.00 $150.00 not available $150.00 not available Specialty Mail Order (Up to 90-day supply) Specialty If a medication is nonpreferred it will not be covered by the Caremark secondary coverage. Part D must be purchased on your own. 12 For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. f o r r e t i r e d c a r n e g i e m e l l o n fac u lt y a n d s ta f f Caremark Reimbursement with Mail Order • Send the prescription to your Part D carrier’s mail order service. • Pay the amount billed and keep your receipts. • Complete the Caremark Prescription Claim form in its entirety. (Complete all questions, even if the receipt contains some of the information requested.) • Send a copy of the receipt and the completed claim form to Caremark. • Caremark will reimburse you for 80% of your costs (after the $250 deductible is met). See page 12 for more details. Writing Prescriptions for Mail Order For the quickest service and best prices, submit mail order prescriptions correctly: Generic Drugs The Medicare HMO plans require that generic drugs be substituted automatically for brand-name medications when available, unless a medical necessity waiver has been submitted by your physician and approved in advance. Generic drugs have been tested by the FDA to ensure that they contain equivalent active ingredients. Utilizing a brand-name drug when a generic substitution can be made will result in additional costs to you. Formulary Our retiree HMO plans and most Medicare Advantage and Part D plans utilize a formulary. A formulary is a list of preferred medications that have been selected for treating various conditions. The medications on the formulary are based on effectiveness, cost, and demand. You should consider trying a formulary medication before a non-formulary option in order to maximize your cost savings. It is wise to bring the formulary list with you to the doctor’s office to ensure that a formulary medication has been selected before going to get the prescription filled. See your Medicare D carrier or HMO carrier website for a complete list of the drugs on its formulary. The formulary can be modified at any time by the carrier, so refer to the website for the most up-to-date information. Mail Order Prescriptions: Convenience and Affordability Caremark and the retiree HMOs all provide mail order services for medications prescribed more than two months. When you order long-term use or maintenance medications through mail order: • Your doctor should write the prescription for a 90-days supply, (not 30-days) with the appropriate number of refills. • Your nearest pharmacy is as close as your phone, computer or mailbox. • Be sure the prescription is signed and written legibly. • You generally save money with lower copays or coinsurance based on • New prescriptions take up to two weeks to fill. (Refills generally take less time.) If you need the drug immediately, ask for samples or a script for a short-term supply that can be filled at your pharmacy. • You only need to order refills every few months, instead of going to the pharmacy every few weeks. bulk prices. The forms and instructions for using the mail order services can be found on the carrier websites. For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. 13 Benefits Workbook Life and Family Status Changes The elections that you make will remain in effect for the entire calendar year, unless you experience a life or family status change. The events listed in the chart below are considered IRS qualifying family status changes that permit you to modify your coverage. All life or family status changes must be requested within 30 days of the event. You must also provide supporting documentation such as a marriage certificate or proof of new coverage within 30 days of the life or family status change. Qualifying Life or Family Status Changes Under the Retiree Benefits Program Marital/Domestic Partnership Status Changes • Marriage/registration of domestic partnership • Death of spouse/domestic partner • Divorce/termination of domestic partnership Number of Covered Dependent Children Changes Spouse/Domestic Partner Gains or Loses Coverage from Another Source Significant Change in Cost of Plan Significant Change in Coverage of Plan • New or improved plan is offered • Significant reduction in overall coverage of current plan Significant Change in Location (if have an HMO) Denial of Coverage Appeals Most questions or concerns about your coverage, filing claims, or eligible expenses should be directed to the carrier of the plan you selected. Contact information for each of our carriers is found on the next page. You should have your group and ID numbers available when you contact the carrier so they can see the specific provisions of the Carnegie Mellon plan. If a claim that you submitted to one of our benefit plans is denied by the carrier, you should follow these procedures: For Medical Appeals: Appeals concerning a medical treatment plan or medical assessment can only be appealed through the carrier. Please follow the procedures outlined in your plan booklet to appeal a medical decision. To obtain a plan booklet, contact the HR Benefits Office at 412-268-2047 or visit the cmu website at: www.cmu.edu/hr/benefits/benefit_ programs/retiree-medical.html. For Other (Administrative) Appeals: 1. If you believe the denial was made in error, contact the carrier directly to begin the appeals process. (See Contact Information on the next page.) 2. If you are unable to resolve the situation with the carrier, please contact the HR Benefits Office at 412-268-2047 for assistance in working with the carrier. 3. The HR Benefits Office can also provide you with information about filing a formal appeal with the carrier to challenge the denial. 14 For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. f o r r e t i r e d c a r n e g i e m e l l o n fac u lt y a n d s ta f f Contact Information Do you need more information about a specific benefit option? Contact the carrier directly to request details about levels of coverage, provider networks, directories, and claims issues. Website addresses, telephone numbers, and group numbers are provided below. For issues related to eligibility or enrollment, or unresolved issues, contact Human Resources. Carnegie Mellon Benefits Office 412-268-2047 [email protected] http://www.cmu.edu/hr Medicare 800-633-4227 www.medicare.gov Social Security Administration 800-772-1213 http://www.ssa.gov Medical Options Prescription Drug Plan Highmark Blue Cross/Blue Shield Caremark (Retiree Major Medical Plan) Group Number (15 or more years of service): Carrier 5806 RET/001 Group Number (less than 15 years of service): Carrier 5806 RET/002 877-347-7444 http://www.caremark.com Retiree Major Medical Group Number: 50387-02 800-472-1506 http://www.highmarkbcbs.com Signature 65 (for Mellon Institute retirees only) Group Number: 62387-00 800-367-6565 http://www.highmarkbcbs.com Highmark Blue Cross/Blue Shield Security Blue HMO/Prescription Coverage Group Number: 58426-60 (less than 15 years service) Group Number: 58426-70 (more than 15 years service) 800-935-2583 http://www.highmarkbcbs.com UPMC for Life Medicare HMO/Prescription Coverage Group Number: MC0144 877-381-3765 http://www.upmchealthplan.com HealthAmerica Advantra Medicare HMO/Prescription Coverage Group Number: 2101881001 800-470-4272 http://www.pa.chcadvantra.com For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. 15 Benefits Workbook Creditable Coverage Notice (Medicare HMOs) OMB 0938-0990 Important Notice from Carnegie Mellon University About Your Prescription Drug Coverage and Medicare The Carnegie Mellon University Benefit Plan Medicare Advantage HMO (HealthAmerica Advantra, Highmark Blue Cross Blue Shield Security Blue, UPMC For Life) Please read this notice carefully and keep it where you can find it. This notice has information about your current prescription drug coverage with Carnegie Mellon University and about your options under Medicare’s prescription drug coverage. This information can help you decide whether or not you want to join a Medicare drug plan. If you are considering joining, you should compare your current coverage, including which drugs are covered at what cost, with the coverage and costs of the plans offering Medicare prescription drug coverage in your area. Information about where you can get help to make decisions about your prescription drug coverage is at the end of this notice. There are two important things you need to know about your current coverage and Medicare’s prescription drug coverage: 1. Medicare prescription drug coverage became available in 2006 to everyone with Medicare. You can get this coverage if you join a Medicare Prescription Drug Plan or join a Medicare Advantage Plan (like an HMO or PPO) that offers prescription drug coverage. All Medicare drug plans provide at least a standard level of coverage set by Medicare. Some plans may also offer more coverage for a higher monthly premium. 2. Carnegie Mellon University has determined that the prescription drug coverage offered by the Carnegie Mellon University Benefit Plan-Medicare Advantage HMO (HealthAmerica Advantra, Highmark Blue Cross Blue Shield Security Blue, UPMC For Life) is, on average for all plan participants, expected to pay out as much as standard Medicare prescription drug coverage pays and is therefore considered Creditable Coverage. Because your existing coverage is Creditable Coverage, you can keep this coverage and not pay a higher premium (a penalty) if you later decide to join a Medicare drug plan. When Can You Join A Medicare Drug Plan? You can join a Medicare drug plan when you first become eligible for Medicare and each year from October 15th to December 7th. However, if you lose your current creditable prescription drug coverage, through no fault of your own, you will also be eligible for a two (2) month Special Enrollment Period (SEP) to join a Medicare drug plan. What Happens To Your Current Coverage If You Decide to Join A Medicare Drug Plan? If you decide to join a Medicare drug plan, your current Carnegie Mellon University coverage will not be affected. If you do decide to join a Medicare drug plan and drop your current Carnegie Mellon University coverage, you and your dependents will be able to get this coverage back. 16 For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. f o r r e t i r e d c a r n e g i e m e l l o n fac u lt y a n d s ta f f Creditable Coverage Notice (Medicare HMOs) When Will You Pay a Higher Premium (Penalty) to Join a Medicare Drug Plan? You should also know that if you drop or lose your current coverage with Carnegie Mellon University and don’t join a Medicare drug plan within 63 continuous days after your current coverage ends, you may pay a higher premium (a penalty) to join a Medicare drug plan later. If you go 63 continuous days or longer without creditable prescription drug coverage, your monthly premium may go up by at least 1% of the Medicare base beneficiary premium per month for every month that you did not have that coverage. For example, if you go nineteen months without creditable coverage, your premium may consistently be at least 19% higher than the Medicare base beneficiary premium. You may have to pay this higher premium (a penalty) as long as you have Medicare prescription drug coverage. In addition, you may have to wait until the following October to join. For More Information About This Notice or Your Current Prescription Drug Coverage… Contact information is provided on the last page of this document. NOTE: You’ll get this notice each year. You will also get it before the next period you can join a Medicare drug plan, and if this coverage through Carnegie Mellon University changes. You also may request a copy of this notice at any time. For More Information About Your Options Under Medicare Prescription Drug Coverage… More detailed information about Medicare plans that offer prescription drug coverage is in the “Medicare & You” handbook. You’ll get a copy of the handbook in the mail every year from Medicare. You may also be contacted directly by Medicare drug plans. For more information about Medicare prescription drug coverage: • Visit www.medicare.gov. • Call your State Health Insurance Assistance Program (see the inside back cover of your copy of the “Medicare & You” handbook for their telephone number) for personalized help. • Call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048. If you have limited income and resources, extra help paying for Medicare prescription drug coverage is available. For information about this extra help, visit Social Security on the web at www.socialsecurity.gov, or call them at 1-800-7721213 (TTY 1-800-325-0778). Remember: Keep this Creditable Coverage notice. If you decide to join one of the Medicare drug plans, you may be required to provide a copy of this notice when you join to show whether or not you have maintained creditable coverage and, therefore, whether or not you are required to pay a higher premium (a penalty). Date:10/9/2014 Name of Entity/Sender: Carnegie Mellon University Contact–Position/Office: Benefits Office Address:5000 Forbes Avenue, Pittsburgh, PA 15213-3815 Phone Number:412-268-2047 For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. 17 Benefits Workbook Non-Creditable Coverage Notice (Major Medical & Supp. Rx) OMB 0938-0990 Important Notice From Carnegie Mellon University About Your Prescription Drug Coverage and Medicare The Carnegie Mellon University Benefit Plan Retiree Major Medical and Supplemental Prescription Plan Please read this notice carefully and keep it where you can find it. This notice has information about your current prescription drug coverage with Carnegie Mellon University and about your options under Medicare’s prescription drug coverage. This information can help you decide whether or not you want to join a Medicare drug plan. Information about where you can get help to make decisions about your prescription drug coverage is at the end of this notice. There are three important things you need to know about your current coverage and Medicare’s prescription drug coverage: 1. Medicare prescription drug coverage became available in 2006 to everyone with Medicare. You can get this coverage if you join a Medicare Prescription Drug Plan or join a Medicare Advantage Plan (like an HMO or PPO) that offers prescription drug coverage. All Medicare drug plans provide at least a standard level of coverage set by Medicare. Some plans may also offer more coverage for a higher monthly premium. 2. Carnegie Mellon University has determined that the prescription drug coverage offered by the Retiree Major Medical and Supplemental Prescription Plan is, on average for all plan participants, NOT expected to pay out as much as standard Medicare prescription drug coverage pays. Therefore, your coverage is considered Non-Creditable Coverage. This is important because, most likely, you will get more help with your drug costs if you join a Medicare drug plan, than if you only have prescription drug coverage from the Retiree Major Medical and Supplemental Prescription Plan. This also is important because it may mean that you may pay a higher premium (a penalty) if you do not join a Medicare drug plan when you first become eligible. 3. You can keep your current coverage from the Retiree Major Medical and Supplemental Prescription Plan. However, because your coverage is non- creditable, you have decisions to make about Medicare prescription drug coverage that may affect how much you pay for that coverage, depending on if and when you join a drug plan. When you make your decision, you should compare your current coverage, including what drugs are covered, with the coverage and cost of the plans offering Medicare prescription drug coverage in your area. Read this notice carefully - it explains your options. When Can You Join a Medicare Drug Plan? You can join a Medicare drug plan when you first become eligible for Medicare and each year from October 15th to December 7th. However, if you decide to drop your current coverage with Carnegie Mellon University, since it is employer/union sponsored group coverage, you will be eligible for a two (2) month Special Enrollment Period (SEP) to join a Medicare drug plan; however you also may pay a higher premium (a penalty) because you did not have creditable coverage under the Retiree Major Medical and Supplemental Prescription Plan. 18 For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. f o r r e t i r e d c a r n e g i e m e l l o n fac u lt y a n d s ta f f Non-Creditable Coverage Notice (Major Medical & Supp. Rx) When Will You Pay a Higher Premium (Penalty) to Join a Medicare Drug Plan? Since the coverage under Carnegie Mellon University Retiree Major Medical and Supplemental Prescription Plan is not creditable, depending on how long you go without creditable prescription drug coverage, you may pay a penalty to join a Medicare drug plan. Starting with the end of the last month that you were first eligible to join a Medicare drug plan but didn’t join, if you go 63 continuous days or longer without prescription drug coverage that’s creditable, your monthly premium may go up by at least 1% of the Medicare base beneficiary premium per month for every month that you did not have that coverage. For example, if you go nineteen months without creditable coverage, your premium may consistently be at least 19% higher than the Medicare base beneficiary premium. You may have to pay this higher premium (penalty) as long as you have Medicare prescription drug coverage. In addition, you may have to wait until the following October to join. What Happens to Your Current Coverage if You Decide to Join a Medicare Drug Plan? If you decide to join a Medicare drug plan, your current Carnegie Mellon University coverage will not be affected. You can keep this coverage if you elect Part D and this plan will coordinate with Part D coverage. If you do decide to join a Medicare drug plan and drop your current Carnegie Mellon University coverage, be aware that you and your dependents will be able to get this coverage back. For More Information About This Notice or Your Current Prescription Drug Coverage… Contact information is provided on the last page of this document. NOTE: You’ll get this notice each year. You will also get it before the next period you can join a Medicare drug plan and if this coverage through Carnegie Mellon University changes. You also may request a copy of this notice at any time. For More Information About Your Options Under Medicare Prescription Drug Coverage… More detailed information about Medicare plans that offer prescription drug coverage is in the “Medicare & You” handbook. You’ll get a copy of the handbook in the mail every year from Medicare. You may also be contacted directly by Medicare drug plans. For more information about Medicare prescription drug coverage: • Visit www.medicare.gov. • Call your State Health Insurance Assistance Program (see the inside back cover of your copy of the “Medicare & You” handbook for their telephone number) for personalized help. • Call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048. If you have limited income and resources, extra help paying for Medicare prescription drug coverage is available. For information about this extra help, visit Social Security on the web at www.socialsecurity.gov, or call them at 1-800-7721213 (TTY 1-800-325-0778). Date:10/9/2014 Name of Entity/Sender: Carnegie Mellon University Contact–Position/Office: Benefits Office Address:5000 Forbes Avenue, Pittsburgh, PA 15213-3815 Phone Number:412-268-2047 For more information, go online to http://www.cmu.edu/hr/benefits/benefit_programs/retiree-medical.html. 19 Carnegie Mellon University does not discriminate in admission, employment, or administration of its programs or activities on the basis of race, color, national origin, sex, handicap or disability, age, sexual orientation, gender identity, religion, creed, ancestry, belief, veteran status, or genetic information. Furthermore, Carnegie Mellon University does not discriminate and is required not to discriminate in violation of federal, state, or local laws or executive orders. Inquiries concerning the application of and compliance with this statement should be directed to the vice president for campus affairs, Carnegie Mellon University, 5000 Forbes Avenue, Pittsburgh, PA 15213, telephone 412-268-2056. Obtain general information about Carnegie Mellon University by calling 412-268-2000.
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