US Return Form Dear Fisher-Price Customer, If for any reason you are not completely satisfied with your Fisher-Price Shop-at-home Catalog or fisher-pricestore.com online purchase, we will promptly exchange or provide a refund for any returned product. A refund is available only with your original proof of purchase from Mattel Direct Inc. Shipping and processing fees are non-refundable. If you have any questions please e-mail us at [email protected], or, call our Customer Service Department at 1-800-747-8697, seven days a week, 6 a.m.-midnight Cemtral Time or write to us at Mattel Direct, Inc., Attn: Customer Service, P.O. Box 620978, Middleton, WI 53562-0978. If you wish to return an item, please follow these instructions. 1. Type your information below and print this form. 2. Pack this form, along with your item(s), securely in a cardboard box. 3. Print a flat rate mailing label or pre-addressed shipping label from fisher-price.com/returns. 4. Ship your package. Sorry we cannot accept COD packages. ADDRESS FOR REFUND I am the: Purchaser Gift Recipient Name Address sdcds City, State, Zip Daytime Phone Email Address I AM RETURNING Order Number(s) QTY (Use the return reason list below to indicate reason for your return.) ITEM CODE RETURN REASON ITEM NAME If you have additional items, please write them on the back of this paper. SIZE RETURN TOTAL ALL APPLICABLE SALES TAX FROM THE ORIGINAL ORDER WILL BE REFUNDED APPROPRIATELY REFUND [U.S. CURRENCY ONLY] RETURN REASONS CARRIER/FULFILLMENT 01 Arrived Too Late 02 Wrong Item Shipped 03 Component of item missing 04 Item missing 05 Poorly packaged/contents damaged 06 Damaged by carrier QUALITY 07 Manufacturing defect 08 Too expensive 09 Not as pictured 10 Not as described 11 Garment fabric 12 Dislike color 13 Color faded or bled 14 Quality expectations not met PRICE Other Reasons 15 Duplicate gift 16 Changed mind 17 Inappropriate for child’s age 18 Ordered in error 19 Related to return of other item 20 Purchased wrong size 21 Other Fisher Price Returns | 8300 Fairway Place | Middleton WI | 53562 www.fisher-price.com/returns 800-845-0005 Rev. 10/12