1. No category

Welcome to Loughborough University
Hall user guide 2014-2015
Essential information
www.lboro.ac.uk/campus-living
The information provided in this guide meets the requirements of the UUK Code of Practice for
Student Accommodation.
The information in this booklet is provided by Campus Living, your accommodation provider. Campus
Living is a department of Loughborough University and is responsible for campus accommodation
and campus catering.
Please visit our web pages
www.lboro.ac.uk/campus-living
LET US KNOW WHAT YOU THINK
If you are not happy with any of our services, please let us know. We want you to have the best
experience possible and we are keen to hear from our customers if you have a problem or have
some useful feedback please email [email protected]
Stay connected with Campus Living
Like our Facebook page
facebook.com/campus living loughborough
Follow us on Twitter
Twitter @Lboro_campus
Keep up to date with the latest news, offers, events and
information on your campus.
View us on
browzer.co.uk/lboro
n
n
n
n
n
n
Keep up to date with everything happening on campus
Special offers and discounts
Promotions
News
Events
Available for Androids & iPhone
Contact Details
Section
Contact information
Campus Living Customer Services
Tel: 01509 222 257
Email: [email protected]
Student Accommodation Centre
Tel: 01509 222 258
Email: [email protected]
Security Gatehouse:
Tel: 01509 222 141 (standard phone line)
Tel: 0800 526966 (Emergency phone line)
Email: [email protected]
IT Services Helpdesk:
Tel: 01509 222 333
Email: [email protected]
Medical Centre:
Tel: 01509 222061 (for appointments only)
Tel: 01509 222062 (Information and other enquiries)
Urgent Care Centre Epinal Way
(Opposite fire station, behind the
Hospital)
Counselling Service:
Open 24 hours a day, 7 days a week and 365 day a year.
You do not need an appointment. You can contact the
Urgent Care Centre by calling 01509 568800
Tel: 01509 222 148
Email: [email protected]
Chaplaincy Service:
Tel: 01509 223 741
Web: [email protected]
Hall
Hall Manager
8am to 6pm (Monday to Friday)
Duty Subwarden
6pm to 8am (Monday to Friday)
24 hour cover
Saturday and Sunday
Butler Court
Cayley
David Collett
Falkner Eggington
Faraday
Royce
Rutherford
Telford
Towers
Robert Bakewell
Elvyn Richards
John Phillips
Hazlerigg-Rutland
Whitworth
01509 223819
01509 223838
01509 223823
01509 223839
01509 228506
01509 223838
01509 223838
01509 228506
01509 223819
01509 222254
01509 222254
01509 222254
01509 222254
01509 223880
07731 990251
07816 297232
07526 256981
07757 251452
07583 803715
07960 511767
07513 019630
07812 012252
07910 289499
07518 420547
07591 479007
07947 874784
07947 874784
07513 019630
Information is on our website:
www.lboro.ac.uk/campus-living
Student User Guide
This information is a guide to help you with the facilities provided.
Section 1 Security1
Section 2 Fire Alarm Systems / Equipment2
Section 3 Accident & Emergency3
Section 4 Damages3
Section 5 Kitchen Appliances 4
Section 6 Kitchen Storage in Self Catered Halls6
Section 7 Housekeeping7
Section 8 Toilet / Bathroom Facilities / Hot Water7
Section 9 Heating and Ventilation8
Section 10 Laundry Facilities8
Section 11 IT Connections & TV Licence9
Section 12 Fault Reporting9
Section 13 Waste, Recycling and Energy
10
Section 14 Bicycle Storage
11
Section 15 Insurance Cover12
Section 16 Parcelz and Card Office13
Section 17 Medical Centre13
Section 1 Security
rity
www.lboro.ac.uk/fm/secu
h low light levels
during hours of darkness wit
on
ain
rem
l
wil
ng
hti
lig
ell
n Corridor and stairw
tors,
tamper proof window restric
ve
ha
or
flo
d
un
gro
the
on
those
falling from a
n Most windows including
to minimise the danger of
d
an
de
tsi
ou
the
m
fro
try
ur safety
to prevent forced en
t be removed to ensure yo
no
st
mu
e
es
Th
.
ide
ins
the
height from
um. All halls
y access at the very minim
ke
nt
ide
res
e
uir
req
s
ck
d can
blo
n All doors to individual
l require locking on exit an
wil
ors
do
l
ua
ivid
Ind
ss.
ce
rd ac
have restricted proximity ca
key
the door handle or resident
via
ide
ins
the
m
fro
d
ke
be loc
contractors will be
block. University staff and
ur
yo
o
int
ow
kn
n’t
do
u
yo
recorded by
n Don’t let anyone
keys will be signed out and
All
.
es
dg
ba
me
na
d
an
identifiable by ID cards
rsity Key Office
Hall Managers or the Unive
d for
d fire doors and are designe
oo
rdw
ha
d
rce
nfo
rei
are
n Doors to individual rooms
vent the spread of fire
maximum security and to pre
is closed
duty subwarden if the office
the
ct
nta
Co
.
on
pti
ce
Re
ll
the Ha
n Spare keys are held at
to the Student
Parcelz and card office next
the
m
fro
d
ne
tai
ob
be
n
required)
ca
n Lost student ID cards
be cancelled at Security if
n
ca
rds
ca
ID
t
los
te
no
ease
Accommodation Centre (Pl
6966
contact number is 0800 52
n The emergency Security
land line,
222141 from a mobile or
9
50
01
ll
ca
s
irie
qu
en
rity
n For general Secu
everyday of the year
Security are available 24/7
Essential Hall User Guide
1
Section 2 Fire Alarm
t
n
e
m
ip
u
q
E
/
s
m
te
s
y
S
Fire Safety in Campus
Living Accommodation
located
re will be a blue fire notice
the
,
om
dro
be
nt
de
stu
ur
n In yo
on the notice board or door
d.
Fire Assembly Point is locate
the
ere
wh
ow
kn
u
yo
re
su
n Make
nager or Warden Team
If not sure ask your Hall Ma
y
fire extinguishers. Close an
e
us
T
NO
DO
fire
a
of
t
en
n In the ev
ll point and
the nearest break glass ca
doors behind you, activate
ment
el should use the fire equip
nn
rso
pe
d
ine
tra
ly
On
te.
evacua
at any time.
evacuations will take place
fire
m,
ter
the
t
ou
gh
rou
Th
n
.
out weekly (short ring only)
Fire alarm tests are carried
te the
ua
y time then you must evac
If the ring is continual at an
building at once
nt and
tamper with fire equipme
to
ce
en
off
l
na
mi
cri
a
is
n It
ed for
se as well as being charg
you will be fined for misu
tors in
also relates to smoke detec
is
Th
nt.
me
uip
eq
ing
lac
rep
T be covered
your rooms which MUST NO
2
Essential Hall User Guide
y
c
n
e
rg
e
m
E
&
t
n
e
id
Section 3 Acc
either your Hall
ort what has happened to
rep
to
ed
ne
u
yo
t
en
cid
ac
rred
n In the event of an
e of day the accident occu
tim
at
wh
on
t
en
nd
pe
de
Manager or Warden Team
d First Aiders.
the contact details of traine
ve
ha
l
wil
am
Te
n
rde
Wa
or
n Your Hall Manager
sist at all times
Security are also able to as
a mobile or
calling 0800 526966 from
by
cy
en
erg
em
an
in
rity
n You can contact Secu
land line
has
lance call 999 stating what
bu
am
/
ic
ed
ram
pa
the
ng
diately after
n In the event of contacti
RITY on 0800 526966 imme
CU
SE
T
AC
NT
CO
ST
MU
lance is on
U
occurred. YO
m that a paramedic/ambu
the
orm
inf
to
s
ce
rvi
se
cy
save crucial time
contacting the emergen
edic/ambulance. This will
ram
pa
the
t
ec
dir
n
ca
rity
route so Secu
ntact
rity must contact them. Co
cu
Se
,
ed
uir
req
are
e
lic
Po
or
n When the Fire Brigade
66 or 888 internal phone
69
52
Security on 0800
Section 4 Damages
can happen.
ges, and at times accidents
en
all
ch
n
ow
its
s
ng
bri
ity
ir own
Living in a commun
to take responsibility for the
e
on
ery
ev
k
as
we
r,
tea
d
We expect general wear an
you would your own home.
area; treat it with respect as
nager
as possible to your Hall Ma
on
so
as
it
ort
rep
s
en
pp
t you.
If an incident or accident ha
ed the more they can assis
orm
inf
are
y
the
r
rlie
ea
e
Th
and/or Hall Warden.
the
be attributed to individuals
ot
nn
ca
y
the
if
d
an
s
ge
ma
da
Charges will be made for all
.
ed
arg
flat or block may be ch
full
fees-documents-forms for
n/
tio
da
mo
om
cc
/a
ng
ivi
pus-l
rden Team.
See www.lboro.ac.uk/cam
to your Hall Manager or Wa
k
tal
or
ss
ce
pro
es
arg
ch
details on the damage
er
with Endsleigh – please ref
e
nc
ura
ins
y
lic
po
ck
blo
ll
your ha
modation/
You may be covered under
.uk/campus-living/accom
ac
ro.
lbo
w.
ww
ls
tai
de
r
the
to the following link for fur
.pdf
sleigh%20LU%202014-15
fees-documents-forms/End
Essential Hall User Guide
3
s
e
c
n
a
li
p
p
A
n
e
h
c
it
K
5
Section
is supplied with a:
n Each self catered kitchen
- Microwave
- Fridge freezer
- Toaster
- Kettle
orporated (gas or electric)
- Cooker with oven/grill inc
(kettle)
(microwave)
is supplied with a:
n Each Gyp / Kitchenette
microwave Oven Combi
- Microwave and / or
on the
- Larder fridge
. The only pans to be used
ly)
on
lls
ha
ed
ter
ca
y
da
(5
- Induction Hob
you arrive
pplied in your kitchen when
su
es
on
the
are
b
ho
n
tio
induc
- Toaster
- Kettle
on.
e contact your Hall Recepti
as
ple
nt
me
uip
eq
s
thi
of
y
an
chen.
If you find you are missing
ove can be found in your kit
ab
ted
lis
nt
me
uip
eq
the
Instructions for all of
nform to
ed in kitchens. They must co
us
be
to
ed
ow
all
are
ers
g.
Only British rice cook
CE mark on the cable or plu
the
y
pla
dis
d
an
s
ard
nd
European Sta
(induction hob)
owed in the study rooms.
No cooking equipment is all
4
Essential Hall User Guide
The Banned List
.
ed in your accommodation
ow
all
t
no
are
t
tha
ms
ite
of
fore being
there are a number
you could have watched be
n To maintain your safety
ich
wh
D
DV
i
Un
at
fe
/
Sa
y
Sta
pus-living/accommodation
am
/c
.uk
This is also supported by the
ac
ro.
lbo
w.
ww
at
d
D can be viewe
allocated your room. The DV
halls/videos/
h prior approval
Banned items are:
tion of Medical reasons wit
ep
exc
the
ith
(W
n
tio
era
rig
- Any type of ref
)
rk)
– will be supplied by us
as these hold a CE Kite Ma
UK
the
in
ed
as
rch
pu
t
no
- Rice cookers (if
ucepans
- Chip pans / oil in sa
- Deep fat fryers
any kind
- Personal Heaters of
- Electric blankets
- Extra furniture
sticks
- Candles or incense
- Socket cube adaptor
- Inside BBQ trays
-Fireworks
remove
r or Warden will ask you to
ge
na
Ma
ll
Ha
ur
yo
ty
rsi
ive
d.
into the Un
these too will be confiscate
,
us
ero
ng
If these items are brought
da
as
red
ide
ns
n Standards
ms not listed but co
should conform to Europea
them. If there are other ite
nts
ide
res
d
an
nts
de
stu
longing to
Personal electrical items be
on the cable or plug.
rk
and display the CE Kite ma
od working order.
could cause
All equipment must be in go
nt across the floor as these
me
uip
eq
l
na
rso
pe
m
fro
s
ble
Students should not trail ca
a trip hazard.
Smoking on Campus
any
ould be within 3 metres of
sh
ing
ok
sm
No
.
ing
ild
bu
any University
arettes (E-cigs),
No smoking is permitted in
mpus includes electronic cig
ca
on
ing
ok
sm
No
.
ors
do
and
building especially windows
ing Shisha pipes.
lud
stule of smoking pipes inc
mpus,
your accommodation on ca
in
ts
pe
ve
ha
or
ng
bri
to
regulations
.
It is against any University
the exception of guide dogs
h
wit
m
the
e
ov
rem
to
d
ke
as
if any are found you will be
Pets
Essential Hall User Guide
5
e
g
ra
to
S
n
e
h
c
it
K
6
n
o
ti
c
Se
in Self Catered Halls
ere cupboards
ace allocated to them. Wh
sp
e
rag
sto
en
ch
kit
s
ha
nt
n Each reside
y on arrival
supplied with your room ke
are lockable the key will be
re pots, pans and
underneath the sink to sto
rds
oa
pb
cu
al
ion
dit
ad
be
n There may
other utensils
agreement
d for each resident and an
foo
re
sto
to
le
ab
ail
av
is
n A fridge/freezer
e is shared
idents as to how this spac
res
n
ee
tw
be
de
ma
be
ld
shou
Meals in Catered Halls
ed otherwise.
your own hall unless advis
All meals must be taken in
s can be viewed
your dining hall and menu
in
d
ye
pla
dis
are
es
tim
al
ddiaries
Me
/food-drink/halldiningfoo
ng
ivi
s-l
pu
am
/c
.uk
ac
ro.
at www.lbo
are picking up
y meal service (unless you
an
at
ed
us
be
n
ca
it
un
al
*Please not only 1 me
d meal that day)
a packed lunch for a misse
n and end of
tmas period, Easter vacatio
ris
Ch
the
er
ov
ed
uc
red
are
Catered services
days.
able on University closure
ail
av
t
no
is
ing
ter
Ca
.
ek
fun we
term
Meals in Self Catered Halls
Visit
Struggling for meal ideas?
tewaste.com/recipes
ha
od
http://england.lovefo
for some great recipes.
Meal Cards
odation
hall or self catered accomm
ed
ter
ca
y
da
5
a
in
are
u
If yo
use in hall dining rooms.
you can buy meal units to
ersplus
pus-living/food-drink/din
am
/c
.uk
ac
ro.
lbo
w.
ww
it
Vis
for further information.
CASH+
6
Essential Hall User Guide
us Living shops, cafes
great savings across Camp
ke
ma
d
an
rd
ca
ID
ur
yo
t for most
Upload cash onto
. CASH+ is also convenien
es
as
rch
pu
e
rag
ve
be
d
an
plus/
and bars to spend on food
pus-living/food-drink/cash
am
/c
.uk
ac
ro.
lbo
w.
ww
it
Vis
campus laundries.
g
in
p
e
e
k
e
s
u
o
H
7
n
o
Secti
Our service to you:
ght
will be cleaned once a fortni
y
ilit
fac
ite
su
en
d
an
om
n Your study bedro
a weekly basis
n Kitchens are cleaned on
es a week
ed a minimum of three tim
an
cle
be
l
wil
ies
ilit
fac
let
and toi
n Communal bathrooms
nager
cleaning day by your Hall Ma
r
ula
reg
ur
yo
of
ed
vis
ad
n You will be
k that you:
ce to a high standard we as
To help us deliver this servi
n Clean up all spillages
clean and tidy
n Keep refrigeration units
your crockery and cutlery
n Wash up and put away
sis
or en suite on a regular ba
n Clean your wash basin
ve your room tidy
n On your cleaning day lea
ld ‘do your bit to
scheme as to how you shou
ard
rew
r
sta
ld
go
en
ch
kit
n Please refer to the
keep your kitchen tidy
page
ste, Recycling and Energy
n See Section 13 on Wa
m
o
ro
th
a
B
/
t
e
il
o
T
8
Section
r
te
a
W
t
o
H
/
s
ie
it
il
c
a
F
dual flush feature
n En suite toilets have a
ter
installed in order to save wa
and basins is supplied
n Hot water for showers
k which has been
from a hot water storage tan
the normal demand
designed and sized to meet
of residents
residents when showering
n Please consider other
more hot water
as longer showers will use
ter by not leaving
n Please help us save wa
cessarily
taps/showers running unne
Essential Hall User Guide
7
n
o
ti
la
ti
n
e
V
d
n
a
g
n
ti
a
Section 9 He
ing odours
to disperse steam and cook
nts
ve
w
do
win
or
ll
wa
in
nta
n Kitchens co
nction
ich can be activated in conju
wh
s
fan
tor
rac
ext
in
nta
co
n En suite bathrooms
ntinual extraction)
with the light switch (UPP co
automatic ventilation
n Shared bathrooms have
(where fitted)
om by the thermostatic valve
dro
be
ur
yo
in
ors
iat
rad
n Please adjust the
vironment
to provide a comfortable en
your Hall
ng in your room, speak to
ati
he
of
el
lev
the
h
wit
d
al
fie
n If you are not satis
tem is operated by a centr
sys
ng
ati
he
e
Th
n.
tio
ua
sit
Manager who will assess the
summer and winter heating
for
es
tim
t
-se
pre
h
wit
r
ile
bo
down,
uired in the event of break
req
are
se
the
If
rs.
ate
he
extra
n Please do not bring in
vide them
n
your Hall Manager ca pro
ors on
ws open and leaving radiat
do
win
g
vin
ha
oid
av
y,
erg
n To conserve en
s
ie
it
il
c
a
F
ry
d
n
u
a
L
0
Section 1
available for
There are laundry facilities
super wash,
your use. Costs are £2.80
drying is £1.20.
£2.50 standard wash and
te the machines
You will need coins to opera
s which will be
or you can buy wash credit
ID card.
loaded onto your University
at
Further details are available
iving/
www.lboro.ac.uk/campus-l
udents/laundryfacilities/
accommodation/currentst
8
Essential Hall User Guide
s
n
o
ti
c
e
n
n
o
C
IT
1
1
n
o
ti
c
Se
allnet/
h
/
it
s/
e
ic
rv
se
k/
u
c.
.a
ro
o
b
www.l
rvices
vided by the University IT Se
n The data network is pro
ernet connection.
to get started with your int
w
ho
on
ite
bs
we
s
ce
rvi
Se
rted
n Please consult the IT
.uk/it/hallnet/gettingsta
ac
ro.
lbo
w.
ww
at:
nd
fou
ro.ac.uk
This can be
33 or email it.services@lbo
23
22
9
50
01
on
k
es
lpd
or by calling the IT He
.uk/it/hallnet
r FAQ go to: www.lboro.ac
ou
d
an
on
ati
orm
inf
re
mo
r
Fo
h hardware
Clinic in the library, althoug
PC
the
by
ed
vid
pro
is
ms
from
ble
p.m. Monday to Friday and
Free assistance for all IT pro
0
8:0
to
.
a.m
0
9:0
are
ening hours
repairs will incur a cost. Op
m time
turday & Sunday during ter
1:00 p.m. to 4:00 p.m. Sa
bs-availability
www.lboro.ac.uk/it/labs/la
to:
go
lab
r
ute
mp
co
e
fre
st
To find your neare
TV & Licences
l need a TV licence
n If you have a TV you wil
ents-aud1
n For more information:
d-one/for-your-home/stud
ee
u-n
-yo
-if
ck
he
/c
.uk
.co
www.tvlicensing
g
in
rt
o
p
e
R
lt
u
a
F
2
1
n
o
Secti
enance
odation in respect of maint
mm
co
ac
ur
yo
h
wit
ms
ble
ort online at
n If you have any pro
ntact your reception or rep
co
e
as
ple
s
ce
rvi
se
er
ce
oth
issues or
dation/forms/maintenan
mo
om
cc
/a
ng
ivi
s-l
pu
am
www.lboro.ac.uk/c
se
ry and although most of the
ssa
ce
ne
are
s
ing
ild
bu
d
d aroun
sions when
n Sometimes works in an
n periods there will be occa
tio
ca
va
g
rin
du
ce
pla
e
as
tak
works are planned to
deavour to inform residents
en
l
wil
ing
Liv
us
mp
Ca
t.
ou
d
nager
work does need to be carrie
please contact your Hall Ma
s
ue
iss
y
an
ve
ha
u
yo
if
t
soon as they can bu
contact details of
ntact the duty subwarden,
co
e
as
ple
s
cie
en
erg
em
n For out of hours
nt of this booklet
which are shown at the fro
ac.uk/campuscan be found at www.lboro.
rks
wo
ce
an
en
int
ma
for
n Response times
tudents/serviceleveltargets
nts
rre
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n/
tio
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om
cc
living/a
Essential Hall User Guide
9
Section 13 Waste, y
Recycling and Energ
ts
ges/recycling_for_studen
www.charnwood.gov.uk/pa
e
What to do with your wast
plastics,
. In these you should put:
ing
ycl
rec
ur
yo
for
d
lie
pp
are su
aerosols. Please rinse tins
pty
em
n Recycling bags or bins
d
an
l
foi
r,
pe
pa
rd,
, cardboa
yclable items!
cans, cartons (‘tetra-packs’)
te with food, glass or unrec
na
mi
nta
co
n’t
do
d
an
t
firs
and cans
ould rinse glass out before
sh
u
Yo
ss.
gla
for
s
en
ch
kit
et in your
bank regularly.
n You have a plastic buck
pty it at your nearest glass
em
d
an
ed
vid
pro
et
ck
bu
c
lied for this.
placing it in the plasti
there is a separate box supp
re;
he
in
ss
gla
n
ke
bro
t
pu
Please don’t
the lid closed,
chen. If you do please keep
kit
ur
yo
in
y
dd
ca
ste
wa
d
aging, liquids
n You may have a foo
and please do not put pack
,
nd
ou
mp
co
bin
st
are
y in
ne
empty it regularly at your
ITE) have a food waste cadd
UN
g
din
clu
(Ex
lls
Ha
ed
ter
lf Ca
ur nearest bin
or oils in this caddy. All Se
sed, empty it regularly at yo
clo
lid
the
ep
ke
e
as
ple
,
this caddy.
your kitchen. If you do
packaging, liquids or oils in
t
pu
t
no
do
e
as
ple
d
an
,
compound
BE recycled!
for everything which CAN’T
is
s
thi
;
bin
ste
wa
ral
ne
ge
n You also have a
nce.
t living in our halls of reside
ils
wh
e
ycl
rec
to
ed
uir
req
n You are
ery other month
carrying out spot checks ev
be
’ll
we
,
ue
ag
Le
nt
me
students will
on
As part of the Envir
ur recycling is up to scratch
yo
d
an
k
ec
ch
a
for
ted
lec
flat or block.
if your flat is randomly se
of chocolates for their hall
x
bo
a
or
0
£1
rth
wo
ER
HAMP
receive a MINI FAIRTRADE
www.lu.el
The Environment League
the greenest!
between halls to see who is
n
tio
eti
mp
co
a
is
ue
ag
y at the
Le
The Environment
ll of the Year and a big troph
Ha
s
ard
tow
s
int
po
,
50
£7
Your hall can win up to
ored
DODO Awards in June!
ycling! These are all monit
rec
d
an
n
tio
uc
red
y
erg
en
activity,
Your hall gets points for Pro
to:
constantly, so remember
pliances when not in use
n Switch off lights and ap
me time
en and heating on at the sa
op
ws
do
win
ve
ha
to
t
no
n Try
n you need
n Don’t boil more water tha
ating on!
Gran before sticking the he
ur
yo
m
fro
r
pe
jum
r
ee
nd
your hall,
n Bring out that rei
Environmental Champion for
an
me
co
be
n
ca
u
yo
w
ho
t
ou
Facebook!
For more details or to find
a Environment League” on
fbr
“Lu
t
ou
k
ec
ch
or
rep
C
talk to your FREE
Surface Water Drains
rain water only and
Surface water drains are for
must any other liquid
under NO CIRCUMSTANCES
wn them. That means
(or solid) be disposed of do
ducts or even
no oils, chemicals, food pro
soapy water.
10
Essential Hall User Guide
wareness/sel/index.html
nability/a
http://lboro.ac.uk/sustai
e
g
ra
to
S
le
c
y
ic
B
4
1
n
o
Secti
eption
nts. Please ask your Hall rec
ide
res
all
for
le
ab
ail
av
are
n Secure bike sheds
for a key.
e.
h a D-Lock when not in us
wit
e
bik
ur
yo
re
cu
se
u
yo
t
e. Both are
n It is recommended tha
adequate lights on your bik
ve
ha
u
yo
t
tha
re
su
en
service.
o
You should als
offer a free cycle registration
o
als
ey
Th
.
rity
cu
Se
m
fro
available to purchase
is located in
all your cycling needs which
for
op
sh
le
cyc
us
mp
ca
n COGZ is your on
40).
the village (building number
certified
on block, unless you are a
ati
od
mm
co
ac
y
an
in
ed
e bag
n No bikes are allow
your bike should be in a bik
er
mb
me
a
are
u
yo
If
b.
m from the
member of the Cycle Clu
A copy of the permission for
y.
fel
sa
red
sto
d
an
m
roo
and kept in your
m.
d to your Hall Reception tea
bike club should be supplie
Essential Hall User Guide
11
r
e
v
o
C
e
c
n
ra
u
s
In
5
1
Section
iversity
ration of your stay within Un
du
the
for
e
nc
ura
Ins
s
on
belongings within
We have provided Possessi
nce. This covers a range of
ura
Ins
gh
lei
ds
En
gh
ou
It does
thr
accommodation
nt, clothes and frozen food.
me
uip
eq
l
ica
ctr
ele
d
an
s
your room, including sport
campus.
not include bicycles kept on
ms in
on covering some of the ite
es
us
foc
u
yo
for
ed
vid
pro
e
following
The student room insuranc
eck what is covered, view the
ch
To
k.
ris
od
flo
d
an
e
fir
your room for theft,
viewcover
link: www.endsleigh.co.uk/re
u may wish
outside of your room so yo
red
ve
co
t
no
are
es
on
ph
.
Laptops, tablets and
to protect these essentials
r
ve
co
al
ion
dit
ad
t
ou
ing
to consider tak
What’s covered:
n
rst
ainst theft, fire, flood and bu
ssessions in your room ag
£5,000 cover for your po
pipes
to £2,000
ment in your room only up
uip
eq
r
ute
mp
co
d
an
s
top
n Desktops, lap
ge)
(excluding accidental dama
ur room
truments up to £600 in yo
Ins
al
sic
mu
&
0
,00
£1
to
n Sports equipment up
in your room
ons and CD or DVD players
isi
ev
tel
as
ch
su
nt
me
uip
n Visual & audio eq
ver to University property
n Accidental damage co
What’s not covered:
items (outside your room)
n Laptops and electrical
n Mobile phone cover
trical)
tside of your room (non-elec
n Possessions you take ou
n Bicycle cover
tection
n Tuition fees and rent pro
ver to student possessions
n Accidental damage co
12
Essential Hall User Guide
Paula Radcliffe
Athletics Stadium
83
81
Cayley Pitch
e
c
ffi
O
rd
a
C
d
n
a
lz
e
Section 16 Parc
35
82
80
34
Water Based Hockey Pitch
Haslegrave Cricket Ground
34
odation/
m
m
o
cc
a
/
g
n
vi
li
su
p
m
ca
www.lboro.ac.uk/
elsandpost
currentstudents/parckew
ell, Elvyn Richards,
D CARD
34
EHB Rubber Crumb
34
32
77
79
33
32
78
34
34
36
33
33
33
73
37
48
PARCELZ AN
ms for Robert Ba
33
n Parcels and secure ite
,
yce
Ro
39
ay,
rad
39
38
illips, David Collett, Fa 31
Hazlerigg-Rutland, John Ph
32
39
d
an
39
urt
Co
r
64
tle
Bu
d
for
Eggington, Tel
Rutherford, Cayley, Falkner
31
39
ce
offi
rd
31
Ca
d
41
42
ted from the Parcelz an
40
Towers Halls can be collec
48
30
ing
47
41
ild
(bu
e
ntr
31
Ce
49
on
ati
od
mm
co
Ac
nt
de
Stu
51
the
to
63
xt
41
ne
d
30
ate
41
loc
31
me
na
52
r
62
r parcel has31you
you
e
sur
ke
ma
ase
Ple
53
).
number 49
41
41
ss on the29parcel.31
43
46
ID number and hall addre
54
43
ls
llect parce
co
you
en
wh
ID
of
m
for
1
28
41
27
43
n You must bring
nd under
27
ll address which can be fou
ha
r
you
r
pe
as
is
lls
ha
all
for
d
use
be
56
57
.ac.uk/campus-living/
n The postal address to
Centre webs44ite (www.lboro
on
ati
all
od
21
t
mm
llec
co
co
26
n
Ac
ca
nt
lls
de
ha
Stu
er
41
55
each hall on the
reception. All oth
45 r hall
can be collected from you
st
po
ry
ina
Ord
).
on
ati
od
accomm
20
22
their own hall reception
their post and parcels from
24
ent cannot be held
23
dents and the Hall Managem
stu
er
oth
h
wit
red
sha
are
xes
92
registered post
n Please note that post18bo
ms of value must be sent by
ite
All
st.
19
po
of
ms
ite
ng
ssi
responsible for mi
f addressed sticky
17
17
of your occupancy then sel
d
en
the
at
18
g
ctin
ire
red
st
r po
post is returned
13 require you
If you
els are not provided then all
lab
If
r.
ge
na
Ma
ll
Ha
the
to
91
labels should be provided 17
15
16
urs
ho
r.
de
ing
sen
en
to
ation Centre. The office op
to the Student Accommod
xt
ne
d
ate
loc
is
15
ce
Offi
rd
to 2pm term time only.
The Parcelz and Ca
to 5pm and Saturday 9am
am
10
ay
Frid
m,
6p
to
m
to Thursday 9a
85
are Monday
14
ening times.
op
on
ati
vac
for
ite
bs
84
we
Please check the
32
Paddock Pitch
Under development
Multi-storey
12
4
e
tr
n
e
C
l
a
ic
d
e
M
7
1
n
Sectio
Paula Radcliffe
Athletics Stadium
83
edicalcentre.coS ser.uvickes to registered patients.
www.lborounim
NH
regular GP surgery providing
11
Holywell I Pitch
Hydrogen vehicle
refuelling station Under development
Cayley Pitch
81
35
82
Holywell Soccer Pitch
a
n The Medical Centre is
student vill34age.
tre of campus close to the
cen
It is situated in the
to Friday
service to patients Monday34 Nurse
es
vid
pro
e
ntr
Ce
al
dic
Me
and
n The
34
They provide a range of GP
m.
0p
6.3
d
an
m
8a
en
tion 34
ep
twe
ac
be
ntr
co
ing
lud
inc
ics
34
ecialised clin
appointments including sp
ll 0133509 222061.
ca
nt,
me
int
po
ap
an
ok
bo
32
and sexual health. To
34
ntre,33
Ce
32
36
al
dic
Me
the
at
red
iste
33
n If you have not yet reg
33e
on
fill
or
32
their website
37
you can print off a form off
33
e.
39
ntr
Ce
al
dic
Me
the
in at
38
31
32
39
39
care or advice
al
dic
me
t
en
urg
e
uir
req
31
n If you
39
41
or during31weekends/42
40
between 6.30pm and 8am, 30
41
1.
11
31
ll
ca
ase
ple
,
ays
lid
ho
bank
41
30
41
31
bsite
we
the
it
vis
n
ca
you
on
31
ati
orm
n For further inf
41
o.uk or 31
41
www.lborunimedicalcentre.c 29
43
46
.
62
20
call 01509 22
43
80
Water Based Hockey Pitch
Holywell II Pitch
Holywell Ill Pitch
8
28
27
78
48
EHB Rubber Crumb
MEDICAL CENTRE
73
39
64
47
Paddock Pitch
44
77
79
41
43
27
Haslegrave Cricket Ground
48
49
51
63
52
62
53
54
Essential Hall User Guide
13
56
57
17b Flu Advice:
ECT AGAINST INFECTION
OT
PR
TO
KE
TA
N
CA
U
YO
MEASURES
transmission
ne can help to reduce the
ctices and good hand hygie
General infection control pra
e:
man swine flu. These includ
hu
the
ing
lud
inc
es
us
vir
of all
ssible
zing, use a tissue when po
ee
sn
or
g
hin
ug
co
en
wh
d mouth
n Covering your nose an
promptly and carefully
n Dispose of dirty tissues
to reduce
ently with soap and water
qu
fre
s
nd
ha
ur
yo
sh
wa
;
giene
aintain good personal hy
people
n M
ur hands to face or to other
yo
m
fro
us
vir
the
of
d
rea
the sp
17c Meningitis
in adults maybe as follows
Typical Meningitis symptoms
drowsiness
headache confusion and/or
d
ise
ral
ne
ge
t
tan
ns
co
A
n
cold
ugh hands and feet may be
n High temperature, altho
sometimes with diarrhoea
n Vomiting, stomach pain,
n Rapid breathing
neck
be painful at the back of the
l
wil
t
es
ch
the
to
in
ch
the
g
n Neck stiffness – movin
skins) that
darker than normal, in dark
(or
s
ise
bru
or
ots
sp
e
rpl
y not
n A rash of red or pu
ger against them – this ma
fin
or
r
ble
tum
ss
gla
a
ss
do not fade when you pre
ges
be present in the early sta
n Joint or muscle pain
evision
hts, daylight or even the tel
n Sensitivity to bright lig
appear at the same time.
These symptoms may not all
be aware of
it is therefore important to
is,
git
nin
me
nt
ve
pre
to
al
y
There is no known wa
y deteriorate quickly – medic
ma
y
the
ll
we
un
s
me
co
be
ce.
e
rity who will call an ambulan
the danger signs. If someon
cu
Se
e
on
Ph
is.
git
nin
me
t
u suspec
advice must be sought if yo
Urgent Care Centre Epinal
Way
d the Hospital)
(Opposite Fire station, behin
pointments only
Tel: 01509 222 061 for ap
ation and other queries
Tel: 01509 222 062 Inform
medical
d 365 day a year and is for
an
ek
we
a
ys
da
7
y,
da
a
Open 24 hours
ry is closed.
emergencies when the surge
Centre by
n contact the Urgent Care
ca
u
Yo
nt.
me
int
po
ap
an
You do not need
calling 01509 568800
14
Essential Hall User Guide
59420/D&PS/Oct 2014