Hamilton Square
Electronic Tenant® Portal
Created on October 14, 2014
Building Amenities: Area Amenities
This building is located in the Downtown BID (Business Improvement District). The BID hosts a site on the
internet which posts information regarding the services offered by the Downtown BID, new developments,
events, etc. The site also includes information on local restaurants, museums, transportation and a variety of
other information intended to orient you to "Life in the Downtown BID". Contact information for the
Downtown DID is as follows:
Internet site: www.downtowndc.org
Phone:
(202) 638-3232
Fax:
(202) 661-7599
Please click here for a list of area retail businesses and amenities.
Building Amenities: On-Site Amenities
24-Hour Emergency Service
ADA Compliance
Bike Racks
Conference Centre
Customer Appreciation Events
Fitness Center and Locker Rooms
Lobby/Security Desk
Local On-Site Property Management
Office
Metropolitan Square – Access
to
Parking Garage
Recycling
Retail Tenants and Services
Roof Deck
Security Officers
Smoking
Valet Guest Parking
24-Hour Emergency Service
CommonWealth Partners provides twenty-four hour emergency telephone and on-site attendant service at
Hamilton Square. Our staff is on-call to respond to your needs. The number for the Lobby/Security Desk,
which is manned 24 hours per day/7 days per week, is 202-347-2818. You may also call the Allied/Barton
24 x 7 Call Center at 800-514-8273.
ADA Compliance
Hamilton Square strives to meet the requirements of the Americans with Disabilities Act (ADA). If assistance
is necessary for accessibility, our 24-hour staff is available to help.
Bike Racks
Tenants may park bikes, free of charge, on bike racks in the P-2 level of the Parking Garage. Please be
aware that bike parking is at the bike owner's own risk. An authorized Kastle access key is necessary to
retrieve bikes after the garage closes.
Conference Centre
This building has a Conference Centre on the Penthouse level which is available, with reservations, for
tenant use. The Conference Centre has windows on two sides, which have shades for lighting control, and
two doors which provide direct access to the roof deck. The Conference Centre has a full set of tables and
chairs (60), audio / video equipment including a ceiling mounted projector, and screen, as well as wireless
internet and telephone access. There are restrooms immediately outside the Conference Centre, for your
convenience.
An access control key is required for access to the Penthouse. Use of the Conference Centre during regular
building hours can be arranged by making reservations through our Conference Room Reservation System
on a first come, first served basis. Tenants are responsible for using care in handling the furniture and
equipment provided.
Suggested Furniture Layouts:
Furniture Layout 1
Furniture Layout 2
Furniture Layout 3
Customer Appreciation Events
We coordinate tenant appreciation events throughout the year in honor of our tenants. These events are an
opportunity for us at CommonWealth Partners to meet our tenants in an informal atmosphere and for fellow
tenants to become acquainted with each other. It is our hope that these events will foster a greater sense of
community and strengthen our relationship. Please plan to attend and meet your neighbors as well as the
Property Management staff.
Fitness Center and Locker Rooms
A Fitness Center with lockers and shower facilities is available to all tenants at Hamilton Square on the P-2
Level of the building at no charge. The hours are 6:00 a.m. to 9:00 p.m. Monday through Friday. To obtain
information about using the Fitness Center, please call the Management Office at 202-388-0110. A waiver
of liability form signed by each user is necessary to obtain authorized access. This form is included in this
Handbook in the Appendix section.
Please note that the lockers in the Fitness Center are for use only while using the Fitness Center. There are
a limited number of lockers and, so that everyone will have a locker available to them
when they work out - they are meant only for temporary storage while you are working out. They are
not meant for permanent storage of your workout clothes, shoes or used towels. The only time a lock should
be on one of these lockers is when you are using the Fitness Center.
Please be advised that locks left on non-reserved lockers when it is clear that the Fitness Center is not in
use may be cut and the contents removed. In addition, all lockers will be cleaned on a periodic basis.
Lobby/Security Desk
Trained personnel staff the building's main lobby to provide courteous, helpful and professional assistance to
tenants, guests, vendors and other staff members. Some of our lobby services are helping the physically
challenged, coordinating deliveries, answering and directing telephone calls and implementing the building
procedures associated with each Threat Level as issued by the Department of Homeland Security. The
Security Guard also works to control building access by checking I.D.'s for building visitors and consulting a
daily visitor log sheet to ensure that visitors to the building are expected by the tenant they are there to see.
Local On-Site Property Management Office
To enhance our contacts with you, our tenants, our Property Management Office is located at Hamilton
Square, on the main lobby level. The phone number is 202-388-0110. The fax number is 202-388-4221.
Metropolitan Square – Access to
Hamilton Square has direct access to Metropolitan Square, at the back of the main lobby, across from the
back door to The Hamilton Restaurant, during the hours of 7:00 a.m. to 6:00 p.m. Businesses in
Metropolitan Square which are made more readily accessible via this access include Old Ebbitt, the Grill at
Old Ebbitt, a newsstand and a day-care center. It is also convenient to access businesses on G Street by
walking through the Metropolitan Square indoor courtyard and using the Metropolitan Square lobby doors to
G Street. One can also access 15th Street by walking through the Metropolitan Square indoor courtyard and
using the Metropolitan Square lobby doors to 15th Street.
Parking Garage
Hamilton Square provides three (3) levels of underground parking. Parking is accessible via entrances on G
Street and F Street and is operated by LAZ Parking. In order to access Hamilton Square's parking garage,
you will need to travel through Metropolitan Square's parking garage. While the parking garage is available
to monthly contract holders 24 hours per day, seven days per week with a Kastle key.
Recycling
Hamilton Square contracts for recycling of paper products. Accepted paper products include white paper,
colored paper, NCR forms, newspapers, magazines, envelopes, and manila file folders. At initial occupancy,
each office will be given enough desk-side containers so that each of your employees will have one
desk-side container. Each office will also be given at least one large central recycling collection container.
This initial distribution is free of charge. Any costs associated with future distributions will be billed to the
tenant. Each employee should empty his/her desk-side container into the large central recycling collection
container on a regular basis. The night cleaners will then transfer the contents of the large recycling
collection containers into the collection containers located on the loading dock.
Retail Tenants and Services
The Hamilton Designed to capture DC's creative renaissance and
a food-savvy audience that draws influence from
every corner of the planet, our restaurant delivers a
contemporary dining experience that's as eclectic as
the talent in our music hall.
The
This uniquely designed, state-of-the-art venue is
Hamilton Live where the musician and audience come for a truly
unique experience of entertainment and
dining.
Roof Deck
This building has a roof deck which is available for tenant use at any time. An access control key is required
for access to the roof deck. The roof deck is one of the building's designated smoking areas. The roof deck
is available for tenant-specific events. To arrange for private use of the roof deck, please contact the
Building Management office. Note that the private use of the roof deck may be restricted between the hours
of 9:00 a.m. and 5:00 p.m., depending on the size and nature of the event.
Security Officers
Allied/Barton Security provides licensed personnel 24 hours per day, 7 days per week. These officers make
routine inspections of the building and are available to escort tenants to their automobiles in our garage. To
contact a Security Officer call 202-347-2818. If you need to reach a Security Officer after-hours and are
unable to reach anyone at the Lobby/Security Desk, you can call the Allied/Barton 24 x 7 Call Center at
800-514-8273.
Smoking
Hamilton Square is a non-smoking building. Smoking is only allowed in certain designated areas in
accordance with the District of Columbia municipal code. Designated smoking areas are the roof deck, the
loading dock and the courtyard. We ask that smokers please refrain from smoking at building entrances and
that they also refrain from using planters as ash urns, as ash urns have been placed at all designated
smoking areas.
Valet Guest Parking
Valet parking is available for your guests. Please direct your visitors to the Metropolitan Square garage
entrance on F Street.
Building Operations: Building Management
The staff of Hamilton Square is dedicated to making your work environment as safe and pleasant as
possible. The Building Office is located in Suite 100. Please do not hesitate to contact the management
office at:
Phone: 202-388-0110
Address:
600 14th Street, NW
Washington, DC 20005
The following personnel are available to address your needs:
Title
Property Manager
Assistant Property
Manager
Name
Phone
Nevon Muhammad 202-388-0110
Email
[email protected]
Erica Gaines
[email protected]
202-388-0110
Building Operations: Building Hours
Weekdays:
Building is open to the public between 7:00 a.m. and 6:00 p.m.
No access card is needed to gain entry.
Weekends:
Building is closed. Access card is needed to gain entry.
Holidays:
Building is closed on most major holidays. Management will alert all tenants in advance of any holiday
closure.
Building Operations: Leasing
The leasing company for Hamilton Square is CommonWealth Partners. The main phone number is
213-629-2100.
Building Operations: Parking
Access to the Hamilton Square garage is provided through the adjacent parking garage at Metropolitan
Square.
Building Security: General Office Security
Security Checklist
The following is a list of general office security suggestions, which are offered to you as an aid in
establishing your internal security procedures:
Restrict office keys to those who actually need them.
Keep complete, up-to-date records of the distribution of all office keys.
Establish uniform procedures for collecting keys prior to the termination of employees.
Establish a rule that keys must never be left unguarded on desks or cabinets.
Require that filing cabinet keys be removed from locks and placed in a secure location after opening
cabinets.
Prevent unauthorized personnel from reporting a lost key and receiving a replacement.
Ensure that a responsible person is in charge of issuing all keys.
Store keys systematically in a secured wall cabinet of either your own design or one that conforms to
a commercial key control system.
Insist on identification from repairmen who come to work in your office.
Clear all desks of important papers.
When working alone in the office at night, lock the front door to prevent anyone else from entering.
Keep the police, fire department, and building security telephone numbers posted.
Double check to see that all doors are securely locked before you leave.
Suspicious Persons
If you see suspicious or offensive persons in the building, please call the Building Management Office
immediately. If possible, make note of appearance, clothing, etc. in order to assist building security in
locating them.
Please be aware of strangers in your Tenant areas and halls. Quite often a question such as “May I help
you locate someone?” will be enough to deter a potential thief. Suspicious encounters of this type should be
reported to the Building Management Office immediately.
Building Security: Key and Access Cards
Upon move in, you will receive keys to your suite. These will be available prior to the arranged move in date.
Thereafter, you will be charged for additional keys. To order new keys, email your request to the Building
Management Office. Please include the key number, which is found on any key that fits the lock. In most
cases, our engineers will have the new keys ready within 24 hours and will deliver them to you personally.
Access card requests must be authorized by designated personnel in your office. Access cards provide 24/7
access to the building, and tenants will not be granted access without their card. You will need to complete a
Card/Key Order Form for each new card or for any changes to an existing card. Make a copy of the form to
fill out and fax or hand-deliver it to the Building Management Office. You will use the same application form
for replacements of lost or damaged cards, for discontinued cards, and for any changes in cardholder or
access needs. Please come to the Building Management Office for access cards.
Building Security: Lost and Found
The lost and found is handled through the Building Management office. If you find or have lost something,
please call us at 202-388-0110, or stop by our office.
Building Security: Moves and Deliveries
Our goal at Hamilton Square is for you to have a safe and successful move. Our rules and regulations are
designed to protect you (the tenant) as well as the building. To prepare for your move or delivery, please
click here for the Moving Rules and Regulations. If you have any questions regarding the move-in process,
please contact us at 202-388-0110.
Building Security: Solicitation
Solicitation is not permitted. If someone is soliciting in your suite, then please notify the Management Office
at 202-388-0110 and we will send appropriate personnel to escort them off of the premises.
Building Services: Forms
For your convenience, we have included downloadable and printable PDF document forms that will expedite
various building management service requests. Hard copies of all forms are available from the Building
Management Office as well. To view and print PDF files, you need the Adobe Acrobat Reader software. If
not already installed on your computer, it can be obtained for free at www.adobe.com.
Card/Key Order Form
Building Services: HVAC
Hamilton Square provides quality Heating, Ventilation, and Air Conditioning (HVAC) to the tenants in the
building. Our HVAC system supplies a continuous flow of fresh air into the building when the outside
temperature is between 50 degrees F and 75 degrees F. If the exterior temperature is outside that range, a
portion of the air is re-circulated to provide greater comfort and reduce operating costs. With sixty-eight
zones per floor, our HVAC system provides precise zone control in heating and air conditioning the building.
Hours of HVAC operation vary depending on individual tenant leases. If you would like to know the hours of
operation set forth in your lease, please call the Building Management office at 202-388-0110.
After hours HVAC is available at an hourly rate, which is determined by the equipment required and the
resulting electrical consumption. To provide after-hours HVAC, we require 24-hour prior written notice.
Please contact Building Management for further information, and to get an estimate of the cost.
If your suite, or part of your suite, is too hot or too cold, please call the Building Management office. We will
arrange to have our engineers adjust the temperature so that it is comfortable for you and within building
standards (73 degrees F, plus or minus 2 degrees F).
Building Services: Janitorial Services
Your suite will be cleaned at night, Sunday through Thursday. Your trash and recycling are also collected at
these times.
The interior and exterior windows are cleaned on a pre-scheduled basis. Building Management will notify
you in advance when your windows will be cleaned.
Tenants are responsible for their own carpets. If you would like to have your carpets cleaned, Building
Management can assist you in getting a competitive quote from a cleaning company. We often schedule
our night janitorial crew to shampoo carpets for tenants.
If you have any questions or concerns regarding cleaning, please contact the Building Management office.
Building Services: Maintenance Requests
For your convenience this Handbook includes an Electronic Tenant® Service Request System. Use this
system to submit routine maintenance requests directly to the engineering department; to track the status of
previously submitted requests; to download important documents; and to communicate with the property
management office.
1. Simply click on the link below,
2. Enter your username and password
3. Choose the action you would like to complete
Click here to log into the Electronic Tenant Service Request System
Once you have logged into the system, you will be presented with four options:
Complete a Maintenance Request Form
Update User Information
View Electronic Maintenance Request Log
Download Miscellaneous Administrative Forms
For detailed instructions for using the Electronic Tenant® Service Request System please see the following
pages or contact the Building Office.
Completing a Service Request Form
After logging in, click on the "Electronic Maintenance Request Form" Link. Users will be taken to a service
request form.
Step One- Confirm or complete all contact information.
Step Two- Choose the nature or type of request being submitted.
Step Three- If applicable, provide details of the contractor to be used.
Step Four - Review all information thoroughly. Click submit.
You will receive conformation via e-mail that your request was submitted to the management office.
Updating User Information
Personalized user information is used to auto-fill the Electronic Maintenance Request Form for quick and
easy submission. In addition, accurate contact information will assist the management staff in expediting all
maintenance requests. Each user should check regularly to ensure that accurate information is on file.
Electronic Maintenance Request Log
This feature allows users to track and monitor all service requests submitted through the Electronic Tenant®
Service Request System. Service requests are sorted by month and will have the current month displayed
upon entry.
Miscellaneous Forms
Here users can download and print various administrative forms, reports and documents. In order to access
the forms and documents contained in this section, users must have Adobe Acrobat Reader 5.0 or higher
installed on their computers. This software is free and can be obtained by clicking here.
Questions regarding the Electronic Tenant Services Request System should be directed to the Management
Office.
Building Services: Postal Services
Coming Soon.
Emergency Procedures: Bomb Threat
If there is a bomb threat in the building or surrounding area, you will be notified by the Building Management
Office.
If you receive a bomb threat:
1. Stay calm. Do not panic.
2. Keep the caller talking. Ask questions like:
Who is calling?
What does the bomb look like?
Where is the bomb located?
When is the bomb going to explode?
What is the bomb made of?
Why are you trying to harm us?
3. Do not put the caller on hold.
4. Attract the attention of a nearby person to call 911 (This message can be written down on a piece of
paper.)
5. Write down as much as you can of what the caller is saying.
6. Note any background noises or identifying characteristics of the voice.
7. Notify Building Management at 202-388-0110.
Suspicious Packages or Mail Bombs
Letter bombs are usually sent through the mail addressed to a specific individual in the company, usually
disguised to look like some sort of gift or a small package. Letter bombs have the power to kill or seriously
maim anyone in close proximity. Letter bombs are usually contained within a large size manila envelope
1/4" to 1/2" thick and are fairly rigid.
However, the technology used in letter bombs has become increasingly sophisticated, and can be difficult to
detect visually. Letter bombs have been mailed from cities or small towns in the United States, as well as
from foreign countries. Be especially wary of letters that are mailed to titles -- Chairman, President,
Manager, Security Officer, etc. - rather than directly to named individuals.
If you suspect a parcel contains a letter bomb:
Clear everyone out of the immediate area; establish at least a 25 foot radius around the package.
Notify the police at 911 and Building Management.
DO NOT HANDLE IT UNDER ANY CIRCUMSTANCES.
DO NOT ATTEMPT TO DEACTIVATE IT YOURSELF.
Emergency Procedures: Civil Disturbance
Should a riot or civil disturbance start outside the Building, the security guards will immediately lock all
entrances to the building. The police will be notified. We will keep you informed.
If a disturbance should occur in the main lobby, all elevators will be turned off at the first floor and the police
will be summoned.
Emergency Procedures: Earthquake
Earthquakes tend to happen where they have occurred in the past, and Washington has a history of
earthquakes. The actual movement of the ground is seldom the direct cause of any emergency that may
arise; most casualties result from falling objects and debris because the shocks can shake, damage, or
demolish buildings. Because earthquakes are not predictable, they are often felt before any warning signal
can be sounded.
During an earthquake:
Find some kind of covering.
Place your hands over your head and neck for protection.
Kneel down in a hunched position next to an inside wall or under a table or desk.
If you are inside the building, stay inside.
Stay away from any dangerous area, such as under heavy objects that may fall, or near windows and
other large pieces of glass.
After an earthquake:
Be prepared for aftershocks.
Administer first aid as necessary.
Stay calm and try to calm others.
Check your area for fires, cracked walls or ceilings, broken windows, jammed doors, ruptured gas
lines or the smell of gas, or broken water lines.
Use a battery powered radio or television to get information and instructions.
Locate any flashlights and batteries in your area.
Emergency Procedures: Elevator Malfunction
If you are in the elevator and it stops for no apparent reason, remember to remain calm. Pressing the
emergency button within the cab will alert Building Management that the elevator is malfunctioning. The cab
number will be identified, and so too, the specific floor on which it is stuck. The Guard will establish two-way
communication with elevators occupants until help has arrived.
In the event of a power outage, elevators will continue to operate using our emergency power generator.
Should an outage occur, elevator lights will remain on, but the car itself will temporarily cease moving. Each
elevator will automatically return to the lobby, their doors will open, and they will remain inoperable until the
power has been restored.
IN THE EVENT OF A FIRE, ELEVATORS MUST NOT BE USED FOR EVACUATION. USE THE
STAIRWELLS.
Emergency Procedures: Emergency Numbers
Fire/Rescue/Police
Building Management Office
Building Security/After Hours Emergencies
Fire Department (non Emergency)
DC Police Department (non Emergency)
Hospital (George Washington University Hospital)
911
202-388-0110
202-347-2818
311
311
202-715-4000
Important Notes:
If you call 911 as a result of a medical emergency, please be sure also to notify the Building Management
Office with your name, callback number, and location so that security may swiftly guide the paramedics to
your exact location.
If the audible alarm within the building sounds, please do not call the Building Management Office, unless
you have something specific to report. Building Management is aware of the alarm, as well as the source of
the alarm, whether it’s a false or legitimate emergency. Please keep the telephone lines clear so that
Building Management may attend to the situation as quickly and efficiently as possible.
Emergency Procedures: Fire
In the event of a fire, the fire alarm will sound and strobes will flash on your floor. If you discover a fire in your
suite, call 9-1-1. For your use, there are two fire extinguishers located in the stairwells on each floor;
however, even if you are successful in extinguishing the fire, the fire department must be notified so they
can inspect the area and make sure the fire is completely extinguished.
When you hear a fire alarm:
1. Leave the floor by the closest stairwell. Do not use an elevator. Walk down the outside of the
stairwell because the fire department will need to use the inside. As you leave your office, shut doors
behind you to help stop the fire from spreading.
2. Go four floors down and check the door to re-enter the building. If there is smoke coming from under
the door, if the door is hot, or if the alarm is still sounding on this floor, proceed down another four
floors and check again.
3. Go to the elevator lobby of the safe floor and wait for instructions.
4. Stay calm. Follow instructions given over the building’s speaker system by Fire Department or
Building Management personnel.
Emergency Procedures: Homeland Security
Hamilton Square recommends that each tenant have an emergency action plan in place to help their
employees prepare for, and react quickly to, a regional emergency, including terrorist attacks. Click on the
links below to access a variety of resources that aid in preparing for a regional emergency.
Department of Homeland Security
http://www.dhs.gov/dhspublic
Federal Emergency Management Association
http://fema.gov/
American Red Cross
http://www.redcross.org/
Center for Diseases Control and Prevention Emergency Preparedness and Response
http://www.bt.cdc.gov/
Local media outlets will provide important information during an emergency situation.
Emergency Procedures: Tenant Floor Warden
Tenants are required to maintain a minimum of two floor wardens per suite. Floor wardens receive special
training related to fire and life safety. In the event of an emergency, they will play a key role in ensuring an
orderly and complete evacuation of affected floors. To comply, please register two (or more) floor wardens.
Introduction: Welcome
CommonWealth Partners is proud to welcome you to Hamilton Square. We hope all of your needs are met
here, and we look forward to serving you. This handbook will inform you of the services available in the
building, and provide answers to frequently asked questions. We recommend you bookmark this site for
future reference.
Hamilton Square is proudly managed by CommonWealth Partners. Please contact us with any questions
you may have.
Introduction: About Hamilton Square
Sitting on a corner location one block east from the White House, Hamilton Square is one of Washington,
DC's finest landmark trophy office buildings and was completely redeveloped in 1999. This redevelopment,
designed by award- winning architects Skidmore, Owings and Merrill, included maintaining the original
structure's historic art-deco limestone facade with bronze-alloy windows and exceptional ceiling height. The
dramatic lobby entrance showcases interior finishes of Italian marble and cherry wood which carries through
to the newly renovated spa-quality locker room and fitness center. Hamilton Square, offering a prominent
location and unequaled finishes, also features two high-end restaurants and LEED Silver Certification.
Extensively landscaped rooftop terraces provide unparelleled views of the Washington Monument, Lincoln
Memorial, Treasury Building, and the National Mall, and make Hamilton Square truly one of a kind in the
Washington DC market.
Introduction: About CommonWealth Partners
CommonWealth Partners was founded in 1995 by senior members of a diversified development and
operating team that had worked together for 15 years. Together they developed over 20 million square feet
of large-scale, premier-quality office and mixed-use projects that set new standards of excellence in serving
the needs of corporations, professional firms and financial institutions.
CommonWealth Partners has been successful in establishing strong tenant relationships: we believe that
the tenant-landlord relationship is a partnership that benefits from an owner-operator approach. In other
words, the owner-operator (and not a third party) is in the best position to control property management
services. Managing the properties we own results in both cost-efficiency and superior tenant service. CWP
operates based on the belief that our customers demand not only high quality office space but also a broad
range of services to support and enhance their core business operations. CWP strives to understand our
customers’ businesses, and to work cooperatively with them to provide targeted building amenities and
service programs - programs that will serve their needs and enhance their productivity, as well as
meticulously maintain the physical foundation of each asset.
For more information on CommonWealth Partners, access www.commonwealth-partners.com
Introduction: Operating Instructions
Navigation
You move through The Electronic Tenant Handbook just as you would a traditional Internet site. It’s as
simple as pointing and clicking. The main page features a Table of Contents that provides links to each
Chapter. Upon entering a Chapter, you will find links to the specific information provided in that chapter’s
Sub-Sections. You may return to the Table of Contents or Chapter Overview at any time by clicking the
clearly labeled link on every page.
Special Features
This Electronic Tenant Handbook has special features, such as a Search engine. In order to take advantage
of these useful features, you must have Adobe Acrobat Reader installed on your computer. This software is
free and easy to use, and can be obtained by clicking here.
Updates
The Electronic Tenant Handbook is updated on a regular basis, so please be sure to periodically check for
updates and new information. In order to keep you abreast of your property’s operations, we have included
a monthly Building Calendar and Announcement Board. Here, you will find information regarding
scheduled maintenance and events taking place at the property.
If you are having trouble accessing the Electronic Tenant Handbook or need assistance, please e-mail or
call the Building Management Office.
Policies and Procedures: Contractors
Click here to view the Conditions for Construction.
Policies and Procedures: General Rules & Regulations
Please click here for the General Building Rules and Regulations.
Policies and Procedures: Insurance Protection
Please click here for a Sample Certificate of Insurance.
Policies and Procedures: Moving Rules and Regulations
Our goal at Hamilton Square is for you to have a safe and successful move. These rules and regulations are
designed to protect you (the tenant) as well as the building. To prepare for your move, please read this
thoroughly. If you have any questions regarding the move-in process, please contact us at 202-388-0110.
SCHEDULING
Moves and deliveries of heavy/bulky items must take place outside of business hours:
Monday - Friday: 6:00 p.m. - 7:00 a.m.
Saturday - Sunday: any time
Tenant (not vendor) must contact CommonWealth Partners at least five (5) business days in advance to
schedule a move/delivery. Required information includes: date and time the vendor will arrive, name of the
vendor, and floor/suite the vendor requires access to. For liability reasons, we will ask for a copy of your
contract with the vendor, as well as proof that your vendor has insurance.
LIABILITY
CommonWealth Partners strongly recommends that tenants employ experienced and professional movers:
the tenant - and not the vendor - assumes full liability for any damage incurred during a move or delivery.
To protect themselves, tenants should hire vendors that are licensed, bonded, and insured. In addition, they
should obtain a certificate of insurance from their vendor(s), listing them as an additional insured party. If
property damage occurs, CommonWealth Partners will hold the tenant responsible.
PROTECTION
The building (corridors, doors, stairwells, elevators, floors, walls, etc.) must be protected at all times. Floors
must be covered by Masonite or plywood, and corners and door frames with cardboard or quilted pads. The
move must be strategically planned and orchestrated so that affected areas are safeguarded against
damage. You, the tenant, assume full responsibility for protection of the building and incur any and all costs
associated with said protection.
Policies and Procedures: Smoking
Hamilton Square maintains a no smoking policy throughout the building, including all common areas, the
lobby, rest rooms, stairwells and elevators. Please do not smoke at building entrances.
Sustainability: Overview
CommonWealth Partners is dedicated to minimizing our environmental impact and creating efficient, healthy
and productive working spaces. Our Sustainability Policies and Programs are an integral part of the
day-to-day operations at this property. These policies serve to maximize the efficiencies of our property
management practices, minimize the environmental impact of building operations, and reduce operating
expenses.
As a tenant, you do not have to abide by these policies but in so doing, your participation helps us:
1. Have a positive and sustainable impact on our community
2. Create a healthier working environment for our tenants
Sustainability: Corporate Sustainability
For more information about our sustainability programs, please visit our Corporate Sustainability website.
Sustainability: Sustainability Policies and Procedures
Your go-to source for specific procedures, tenant guidelines or forms related to sustainability, including the
Green Office Guide, Green Tenant Improvement Guide, Smoking Policy, and the Sustainable Purchasing
Policy.
Green Office Guide: The Green Office Guide provides simple, low-cost behavior strategies, best
practices, and resources our tenants can use to create a green office. This guide is a starting place
for you to learn more about the benefits of green buildings and inspire you to explore the many ways
you can join us in providing a healthy work environment for your employees and be a positive image
as a leader in sustainability. For further details, please refer to the Green Office Guide PDF.
Green Tenant Improvement Guide: The Green Tenant Improvement Guide serves to educate you,
the tenant, about a variety of strategies you can use to green your interior space. This handbook will
show you how greening your tenant space can result in employee health and productivity. For more
specific tips on tenant improvements, please refer to the Green Tenant Improvement Guide PDF.
Smoking Policy:This policy is intended to prevent or minimize exposure of building occupants,
indoor surfaces and systems to environmental tobacco smoke (ETS). Smoking Policy PDF
Sustainable Purchasing Policy: The goal of the Sustainable Purchasing Policy is to reduce the
negative environmental impacts of materials and supplies purchased, and to provide guidance toward
responsible management practices. Sustainable Purchasing Policy PDF
Waste Management Policy: The goal for this policy is to reduce the amount of waste and toxins
hauled to and disposed of in landfills by recycling. You qualify for the MRP2 Prerequisite just by
having this policy in place. The goal is to reuse, recycle, or compost at least 50% of ongoing
consumable goods and reuse or recycle 75% of durable goods, recycle 100% of batteries and
mercury containing lamps. Waste Management Policy PDF
Sustainability: Energy Conservation
As tenants, you have the biggest impact in reducing your building’s operating costs and saving energy. You
can do your part by following a few simple energy conservation measures and educating your employees
about the importance of using energy wisely.
Here are some examples on things you and your employees can do right now to lower energy costs:
Have task lighting at individual workstations
Install lighting occupancy sensors to automatically turn off lights
Install power strips or smart strips to eliminate vampire loads & switch power off when not in
use
Turn off equipment, computers, printers, TVs, power strips and lights when leaving office
Install ENERGY STAR Equipment
Find additional strategies in our Green Office Guide.
Sustainability: Recycling Program
CommonWealth Partners fully supports waste reduction at this property. Our recycling program has a goal
of recovering and recycling over 75% of the total waste that is generated at this site. Through this program,
we want to educate you on how to reduce waste. Contact the Property Management Office to obtain
recycling containers that are available for your space.
Here are a few strategies you can implement now that will help toward this effort:
Print media and marketing materials on recycled and FSC certified paper
Properly dispose of furniture and office equipment (Donate and/or Recycle)
Refill toner and printer cartridges
For external printing, request soy vegetable based ink
Print media and marketing materials on recycled and FSC certified paper
Each desk, printer & kitchen has recycling/trash can set
Cancel unwanted paper publications and subscriptions or register for e-newsletters
Replace paper towels for hand dryers
Find additional strategies in our Green Office Guide.
Sustainability: E-Waste Recycling
All of CommonWealth’s properties participate in an annual E-waste event that typically takes place during
Earth Day week in April. Please contact the Property Management Office for the next scheduled E-waste
event or to make a special request for pickup.
Sustainability: Transportation Program
Transportation programs to encourage carpooling, use of public transit and minimizing unnecessary travel
can lower employee costs and reduce greenhouse gas emissions to benefit local communities.
Some strategies for alternative transportation and sustainable commuting behavior include:
Have an Alternative Commuting Transportation Program in place
Perform an alternative transportation employee survey
Provide transit fare reimbursement for employee commutes
Use teleconferences and videoconferences to reduce travel
Find additional strategies in our Green Office Guide.
Sustainability: Indoor Air Quality Reporting
OCCUPANT COMPLAINTS: Commonwealth has a comprehensive Indoor Air Quality program in place. If
you have a complaint: Contact your Office Manager (tenant representative). The Office Manager should
submit an online work order and an on-site staff member will be dispatched to follow up with it. Property
Management will ensure that appropriate action is taken to mitigate the issue. Resolution is reported to the
Office Manager.