Measuring Mobile User Experience Real Device Metrics Required Today so much emphasis is placed on user experience, particularly when it comes to performance. This is especially true with mobile - users expect a better level of performance from mobile apps as they do from web apps. Furthermore, the mobile user experience is highly impacted by device characteristics and network quality, making it difficult for performance testers to accurately replicate bugs in production conditions with conventional testing tools and approaches. NeoLoad + Real Device Testing Neotys’ NeoLoad integrates with Perfecto Mobile’s MobileCloud to provide end to end mobile application performance testing using real mobile devices to baseline and optimize the complete user experience. In the real world, many users will access applications simultaneously, each using different devices under various network conditions. In order to visualize and understand an application’s complete mobile user experience, testers must be able to replicate a realistic load on the back end of an application while measuring the performance of the application’s front end via real mobile devices. Performance testers can create test scenarios and automate high value transactions using Perfecto Mobile’s wide array of test automation methods and frameworks. They then select real devices needed for testing applications and configure NeoLoad to create virtual users with specific device profiles. With NeoLoad testers can vary network conditions for the virtual users that will be generated during the test. When ready to kick off a load test with NeoLoad, custom actions can be configured for Perfecto Mobile to simultaneously trigger the test scenarios. Gathering Real Device Metrics While a load test is running, Perfecto Mobile’s MobileCloud sends device-side metrics to NeoLoad through a REST API. Testers can see exactly how long it takes for a request to go from the device to the application server and back, with the added rendering time on the device enabling a true measure of the user experience. To take it a step further, testers can also get device-specific metrics like CPU, memory and battery usage. This data is captured in reports that include screenshots, videos, availability and load time measurements. Having all of these KPIs automatically correlated during a load test means that testers will be able to pinpoint performance issues with the application’s front end, back end or infrastructure in one test. In addition to single test reporting, analysis of cross test results is also supported. The solution provides interactive charting of all metrics in comparison to another metric (ex: mobile page load time vs. mobile CPU load vs. web load time). Improving Performance Through Real Device Metrics • Measures end-to-end user experience across full content delivery chain using real devices • Performs cloud based load testing on real mobile devices • Completes testing across varying network conditions • Issues comprehensive mobile test report including UI elements, device vitals, traffic analysis etc. • Reports interactive analysis of KPIs across multiple test runs About Perfecto Mobile About Neotys Perfecto Mobile transforms the way enterprise organizations go mobile, enabling them to develop, test, deploy and monitor their mobile apps and go-tomarket with confidence. Our MobileCloud™ Platform and end-to-end mobile quality product suite enable users to remotely access a large selection of real mobile devices connected to local cellular networks around the world and leverage them throughout the mobile application delivery lifecycle. NeoLoad’s best-in-class load and performance testing solution is flexible, easy to use with infinite scalability from the cloud and support for all web 2.0 and mobile technologies. All this is backed by a dedicated team of Neotys professional services and support to ensure your success. For more information about Neotys and NeoLoad visit: www.neotys.com or contact [email protected]. perfectomobile.com 781.205.4111 © 2014 Perfecto Mobile Ltd.
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