DAY ONE — N O V E M B E R 3 , 2 0 1 4 The Ohio Assisted Living Association Fall Conference & Trade Show Easton Hilton Columbus, Ohio 2 0 1 4 C O N F E R E N C E - AT- A - G L A N C E DAY ONE November 3, 2014 THE JOURNEY OF DEMENTIA Teepa Snow ALW…UPDATES Jean Thompson, Provider Panel ASSISTED LIVING BUILDINGS Stephen Busch, J. Mike Milligan transitions of care… Applying interact in al LuAnne Leistner the art of caregiving… seeing gems not losses Teepa Snow employment law issues Rob Pivonka the art of appealing puree James Bailey wound care & regulations in al Erin McClure 3:45 – 5:15 fine tuning your dementia care skills Teepa Snow top legal issues for al providers Aric Martin disaster planning… beyond fires Andy Wade understanding feet… indications & caRE Dr. Alan Block 8:30 – 10:00 juggling the generations – Robin Elston DAY TWO November 4, 2014 8:30 – 8:45 Welcome – Charles Randall, OALA Chairman 2014-2016 8:45 – 9:00 OALA Honoring Excellence Award Presentations – Mike Haemmerlee, OALA Vice-Chair 9:00 – 10:30 The Power of Consistency Weldon Long Achieve success, happiness, and peace of mind through personal responsibility. Our thoughts dictate our actions and we act based on those thoughts and beliefs that we consistently have. The results of those cumulative actions create the quality and circumstances of our lives. Transformative change is possible when we reconstruct our minds and take responsibility for its content! 10:30 – 11:00 Morning Break…Visit with Exhibitors, Network, Enter Prize Drawings! Jean Thompson, OALA Executive Director 11:00 – 12:30 The Journey of Dementia Teepa Snow Learn about the changes in care needs as dementia progresses,…what behaviors to expect and how to handle them, including the increasing risk of falls. Understand how important your approach as a caregiver is in meeting residents’ changing needs and minimizing conflict at different stages. Don’t just provide quality care…but quality of life as you journey with residents. 11:00 – 12:30 ALW…Updates Jean Thompson, Provider Panel MyCare Ohio? CMS Definition of HCBS ? ALW reimbursement methodology study? All of these things are either currently impacting the ALW…or will soon. Attend this session for an update on the MyCare Ohio implementation, the latest on Ohio’s required plan for compliance with the new definition of HCBS and a review of the rate methodology study… and what it may mean for the future of the ALW in Ohio. 11:00 – 12:30 Assisted Living Buildings Stephen Busch, J. Mike Milligan I-1, I-2 what do they mean? The building code and occupancy classification let the state fire marshal and others know how your building was constructed and for what purposes. This interactive session will discuss member questions related to buildings with these competent senior housing architects (with over 700 completed projects). Doors? Locks? Appliances? Exits? 11:00 – 12:30 Transitions of Care … Applying INTERACT in AL LuAnne Leistner Review the INTERACT quality improvement program and its application in the AL environment with this lead member of the national development team. The tools were developed through a CMS grant to be available for all providers’ use. Learn strategies for implementing these decision support tools and ways it can enhance team communication, improve care, and prevent avoidable hospitalizations. 12:30 – 1:15 LUNCH BREAK – Enjoy lunch, network with other providers, and talk with vendor representatives. 1:15 – 1:45 Visit with Exhibitors, Fill Out Door Prize Tickets, Network!! 1:45 – 3:15 The Art of Caregiving …Seeing Gems not just Losses Teepa Snow This session will build on the earlier program helping attendees to build on the strengths of residents with cognitive impairments and decrease frustration with their lack of abilities or confrontational nature. Learn to experience caregiving as an art, with responses as varied as the different colors of the rainbow for individual residents, stages and situations. 1:45 – 3:15 Employment Law Issues Rob Pivonka Learn the latest on FLSA, EEO, FMLA, ADA and more. Plus review Workers’ comp issues and COBRA requirements. Discuss basic hiring and firing do’s and don’ts. Hear about current problem areas for healthcare providers and what’s on the horizon, including recent NLRB decisions and what they mean. Plus what documents to save, what to toss and what to shred related to labor law. 1:45 – 3:15 The Art and Architecture of Appealing Puree James Bailey Yuk! If food doesn’t look, smell and taste good, generally residents won’t eat it. Learn from this experienced chef how to make pureed items more visually appealing to entice your residents to eat. Hear too about “grinding” as an option and review how to create varied menus and interesting selections. Tasting samples available! 1:45 – 3:15 Wound Care and Regulations in Assisted Living Erin McClure How do you differentiate between pressure and venous ulcers? What does “unstageable” mean? Are these wounds permitted in an AL? Where is the line between “dressing changes” and countable wound care? Learn the answer to these questions and others while reviewing best practices in wound care in AL with this wound care certified nurse. 3:15 – 3:45 Afternoon Break – Last Chance to Visit with Exhibitors, Door Prize Drawings! 1:45 – 3:15 10:15 – 11:45 rethink your marketing strategies Patty Cisco, Deborah Howard music: a powerful therapeutic tool Mary Kerr The “Right” people… skills, values, traits Robin Elston more on dementia with a national expert Dr. Douglas Scharre 12:30 – 2:00 sales strategies: don’t skip the basics Patty Cisco, Deborah Howard communicating… beyond words Cynthia Torppa a guide to conducting investigations Robert Reed hospice updates & CHANGES Cathy Duncan 2:15 – 3:45 Registration, Continental Breakfast, Visit with Exhibitors C H O O S E O N E O F T H E F O L L O W I N G 4 early afternoon S E S S I O N S 9:00 – 10:30 THE POWER OF CONSISTENCY – Weldon Long 11:00 – 12:30 7:45 – 8:30 CHOOSE ONE OF THE FOLLOWING 4 MORNING SESSIONS November 3-4, 2014 FA L L T R A D E S H O W T O D AY O N LY Legislative and Regulatory Overview – Jean Thompson, OALA Director C H O O S E O N E O F T H E F O L L O W I N G 4 L A T E afternoon S E S S I O N S 3:45 – 5:15 Fine Tuning Your Dementia Care Skills Teepa Snow Continue discussing the importance of your approach and attitude in dementia care. It’s the key to creating more positive experiences and interactions for residents and caregivers. Learn practical and proven care techniques developed by Teepa that will help you see the “person” behind the dementia. Watch, participate and learn during this interactive session. CONTINUED ON NEXT PAGE DAY ONE — N O V E M B E R 3 , 2 0 1 4 The Ohio Assisted Living Association Fall Conference & Trade Show Easton Hilton Columbus, Ohio 2 0 1 4 C O N F E R E N C E - AT- A - G L A N C E DAY ONE November 3, 2014 THE JOURNEY OF DEMENTIA Teepa Snow ALW…UPDATES Jean Thompson, Provider Panel ASSISTED LIVING BUILDINGS Stephen Busch, J. Mike Milligan transitions of care… Applying interact in al LuAnne Leistner the art of caregiving… seeing gems not losses Teepa Snow employment law issues Rob Pivonka the art of appealing puree James Bailey wound care & regulations in al Erin McClure 3:45 – 5:15 fine tuning your dementia care skills Teepa Snow top legal issues for al providers Aric Martin disaster planning… beyond fires Andy Wade understanding feet… indications & caRE Dr. Alan Block 8:30 – 10:00 juggling the generations – Robin Elston DAY TWO November 4, 2014 8:30 – 8:45 Welcome – Charles Randall, OALA Chairman 2014-2016 8:45 – 9:00 OALA Honoring Excellence Award Presentations – Mike Haemmerlee, OALA Vice-Chair 9:00 – 10:30 The Power of Consistency Weldon Long Achieve success, happiness, and peace of mind through personal responsibility. Our thoughts dictate our actions and we act based on those thoughts and beliefs that we consistently have. The results of those cumulative actions create the quality and circumstances of our lives. Transformative change is possible when we reconstruct our minds and take responsibility for its content! 10:30 – 11:00 Morning Break…Visit with Exhibitors, Network, Enter Prize Drawings! Jean Thompson, OALA Executive Director 11:00 – 12:30 The Journey of Dementia Teepa Snow Learn about the changes in care needs as dementia progresses,…what behaviors to expect and how to handle them, including the increasing risk of falls. Understand how important your approach as a caregiver is in meeting residents’ changing needs and minimizing conflict at different stages. Don’t just provide quality care…but quality of life as you journey with residents. 11:00 – 12:30 ALW…Updates Jean Thompson, Provider Panel MyCare Ohio? CMS Definition of HCBS ? ALW reimbursement methodology study? All of these things are either currently impacting the ALW…or will soon. Attend this session for an update on the MyCare Ohio implementation, the latest on Ohio’s required plan for compliance with the new definition of HCBS and a review of the rate methodology study… and what it may mean for the future of the ALW in Ohio. 11:00 – 12:30 Assisted Living Buildings Stephen Busch, J. Mike Milligan I-1, I-2 what do they mean? The building code and occupancy classification let the state fire marshal and others know how your building was constructed and for what purposes. This interactive session will discuss member questions related to buildings with these competent senior housing architects (with over 700 completed projects). Doors? Locks? Appliances? Exits? 11:00 – 12:30 Transitions of Care … Applying INTERACT in AL LuAnne Leistner Review the INTERACT quality improvement program and its application in the AL environment with this lead member of the national development team. The tools were developed through a CMS grant to be available for all providers’ use. Learn strategies for implementing these decision support tools and ways it can enhance team communication, improve care, and prevent avoidable hospitalizations. 12:30 – 1:15 LUNCH BREAK – Enjoy lunch, network with other providers, and talk with vendor representatives. 1:15 – 1:45 Visit with Exhibitors, Fill Out Door Prize Tickets, Network!! 1:45 – 3:15 The Art of Caregiving …Seeing Gems not just Losses Teepa Snow This session will build on the earlier program helping attendees to build on the strengths of residents with cognitive impairments and decrease frustration with their lack of abilities or confrontational nature. Learn to experience caregiving as an art, with responses as varied as the different colors of the rainbow for individual residents, stages and situations. 1:45 – 3:15 Employment Law Issues Rob Pivonka Learn the latest on FLSA, EEO, FMLA, ADA and more. Plus review Workers’ comp issues and COBRA requirements. Discuss basic hiring and firing do’s and don’ts. Hear about current problem areas for healthcare providers and what’s on the horizon, including recent NLRB decisions and what they mean. Plus what documents to save, what to toss and what to shred related to labor law. 1:45 – 3:15 The Art and Architecture of Appealing Puree James Bailey Yuk! If food doesn’t look, smell and taste good, generally residents won’t eat it. Learn from this experienced chef how to make pureed items more visually appealing to entice your residents to eat. Hear too about “grinding” as an option and review how to create varied menus and interesting selections. Tasting samples available! 1:45 – 3:15 Wound Care and Regulations in Assisted Living Erin McClure How do you differentiate between pressure and venous ulcers? What does “unstageable” mean? Are these wounds permitted in an AL? Where is the line between “dressing changes” and countable wound care? Learn the answer to these questions and others while reviewing best practices in wound care in AL with this wound care certified nurse. 3:15 – 3:45 Afternoon Break – Last Chance to Visit with Exhibitors, Door Prize Drawings! 1:45 – 3:15 10:15 – 11:45 rethink your marketing strategies Patty Cisco, Deborah Howard music: a powerful therapeutic tool Mary Kerr The “Right” people… skills, values, traits Robin Elston more on dementia with a national expert Dr. Douglas Scharre 12:30 – 2:00 sales strategies: don’t skip the basics Patty Cisco, Deborah Howard communicating… beyond words Cynthia Torppa a guide to conducting investigations Robert Reed hospice updates & CHANGES Cathy Duncan 2:15 – 3:45 Registration, Continental Breakfast, Visit with Exhibitors C H O O S E O N E O F T H E F O L L O W I N G 4 early afternoon S E S S I O N S 9:00 – 10:30 THE POWER OF CONSISTENCY – Weldon Long 11:00 – 12:30 7:45 – 8:30 CHOOSE ONE OF THE FOLLOWING 4 MORNING SESSIONS November 3-4, 2014 FA L L T R A D E S H O W T O D AY O N LY Legislative and Regulatory Overview – Jean Thompson, OALA Director C H O O S E O N E O F T H E F O L L O W I N G 4 L A T E afternoon S E S S I O N S 3:45 – 5:15 Fine Tuning Your Dementia Care Skills Teepa Snow Continue discussing the importance of your approach and attitude in dementia care. It’s the key to creating more positive experiences and interactions for residents and caregivers. Learn practical and proven care techniques developed by Teepa that will help you see the “person” behind the dementia. Watch, participate and learn during this interactive session. CONTINUED ON NEXT PAGE D AY O N E — C O N T I N U E D D AY T W O — C O N T I N U E D 3:45 – 5:15 12:30 – 2:00 3:45 – 5:15 Disaster Planning …Beyond Fires Andy Wade Plans in place if there’s a disaster in your AL community? What if it affects more than your building…your whole town? What about transportation, medication, supplies, records? Do you have an established communication tree? Discuss these issues and others in this informative session on disaster preparedness and review a sample transfer agreement. 8:30 – 10:00 Juggling the Generations Robin Elston Traditionalists, Baby Boomers, Xers, Yers and more! Oh My! We’re all mixed together in work and life, but we are all products of very different generational influences. These differences and preferences can often divide us and create barriers to living, communicating and working productively together. Better understanding of these differences, and the reasons for them, can help us develop and apply strategies for working (and living) together better! Morning Break CHOOSE ONE OF THE FOLLOWING 4 MORNING SESSIONS 10:15 – 11:45 Rethink. Redo. Your Marketing Strategies! Patty Cisco, Deborah Howard Your marketing strategy has one primary goal: generate leads. If your current approach is not leading to move-ins…Rethink It! Walk through the steps you need to take to understand your target audience and how to better connect with them in meaningful ways using off and online marketing strategies. Achieve sustainable occupancy! 10:15 – 11:45 Music: A Powerful Therapeutic Tool Mary Kerr Music can move and soothe the soul of everyone; even reaching the heart and core of those with significant cognitive impairment. It can reduce stress and anxiety and spark memory. Learn to use this powerful tool to its full advantage in this interactive session demonstrating music therapy and its benefits. Listen and Learn! 10:15 – 11:45 The “Right People”…Beyond Skills to Values and Traits Robin Elston Interviewing for values, characteristics and traits can be much more challenging than searching for specific “skills”. It requires a different approach, different kinds of questions and “real” listening. This session will review how to get beyond skills; revealing personality. Take home methods and tools to use to build a more content, sustainable staff. 10:15 – 11:45 More on Dementia…with a National Expert Dr. Douglas Scharre Discuss the importance of early diagnosis and intervention in Alzheimer’s treatment along with any new advancements or medications. Review the SAGE (Self-Administered Gerocognitive Exam) screening tool which he developed and is now nationally used and accepted. It is an early indicator of cognitive impairment which can be used by an individual or community to facilitate prompt intervention. 11:45 – 12:30 L U N C H B R E A K – Enjoy lunch and visit with other attendees. C H O O S E O N E O F T H E F O L L O W I N G 4 early afternoon S E S S I O N S 12:30 – 2:00 12:30 – 2:00 12:30 – 2:00 Sales Strategies: Don’t skip the basics! Patty Cisco, Deborah Howard Leads a plenty…time for sales to “kick-in”. Effective sales are a combination of people and systems that work. Learn to evaluate your existing sales strategies and how to enhance your sales ratios. Review guidelines for “auditing” your sales approach and steps you can take to increase your “close” rate. 2 0 1 4 C O N F E R E N C E - AT- A - G L A N C E 9:00 – 10:30 THE POWER OF CONSISTENCY – Weldon Long THE JOURNEY OF DEMENTIA Teepa Snow ALW…UPDATES Jean Thompson, Provider Panel ASSISTED LIVING BUILDINGS Stephen Busch, J. Mike Milligan transitions of care… Applying interact in al LuAnne Leistner 1:45 – 3:15 the art of caregiving… seeing gems not losses Teepa Snow employment law issues Rob Pivonka the art of appealing puree James Bailey wound care & regulations in al Erin McClure 3:45 – 5:15 fine tuning your dementia care skills Teepa Snow top legal issues for al providers Aric Martin disaster planning… beyond fires Andy Wade understanding feet… indications & caRE Dr. Alan Block 11:00 – 12:30 8:30 – 10:00 juggling the generations – Robin Elston DAY TWO November 4, 2014 10:00 – 10:15 Legislative and Regulatory Overview Jean Thompson, OALA Director Review with OALA’s Executive Director legislative and regulatory changes impacting assisted living. Discuss ODH’s proposed TB rule changes, the new sex offender admission requirements, ODH’s new initial license requirements and “readiness application”. Discuss the increasing number of issues facing the Assisted Living Waiver and learn about OALA’s efforts in the coming budget year to increase reimbursement. FA L L DAY T W O — N O V E M B E R 4 , 2 0 1 4 Network Over Rolls and Coffee Hospice Updates & CHANGES Cathy Duncan Hear about recent changes in hospice eligibility requirements and their potential impact on AL. RCF rules allow residents on hospice to stay…even with otherwise prohibited skilled cares. Learn to build a great relationship with the hospice providers in your building through clear communication and established expectations. 2:15 – 3:45 “Understanding” Feet…Their Importance, Their indications and Their Care! Dr. Alan Block How do you care for feet…what should you watch for? What can they tell us? What about diabetic foot care? Arthritic changes or nail care, dry skin, heel spurs, bunions and more… Learn about best practices in foot care including preventative measures as well as interventions from this OSU podiatric specialist. Create a foot wellness program! 8:00 – 8:30 GENERAL SESSION DAY ONE November 3, 2014 3:45 – 5:15 Top Legal Issues for AL Providers Aric Martin Our culture and industry prompt a healthy fear of litigation. As a result, we constantly review ways to be compliant and minimize our risk and liability. No one wants to spend time or money in court! Listen and learn as this healthcare attorney reviews the current top legal pitfalls for Assisted Living providers… and ways to avoid them. 10:15 – 11:45 rethink your marketing strategies Patty Cisco, Deborah Howard music: a powerful therapeutic tool Mary Kerr The “Right” people… skills, values, traits Robin Elston more on dementia with a national expert Dr. Douglas Scharre 12:30 – 2:00 sales strategies: don’t skip the basics Patty Cisco, Deborah Howard communicating… beyond words Cynthia Torppa a guide to conducting investigations Robert Reed hospice updates & CHANGES Cathy Duncan 2:15 – 3:45 Legislative and Regulatory Overview – Jean Thompson, OALA Director C O N F E R E N C E R E G I S T R AT I O N – You may also register and pay on-line at: www.ohioassistedliving.org (click on Events) NAME________________________________________________________________________________________ COMPANY_ _____________________________________________ TITLE________________________________ ADDRESS_ ____________________________________________________________________________________ CITY, STATE, ZIP_________________________________________________________________________________ PHONE ( )_ ___________________________ EMAIL________________________________________ TWO-DAY CONFERENCE REGISTRATION (check one) Early Bird (Before Oct 15) (After Oct 15) q $255 (OALA Member) q $280 (OALA Member) q $325 (Non-member) q $350 (Non-member) SINGLE-DAY CONFERENCE REGISTRATION (check one) Early Bird (Before Oct 15) (After Oct 15) q $155 (OALA Member) q $180 (OALA Member) q $190 (Non-member) Check day that you will attend q $220 (Non-member) q Nov 3 q __________________ __________________ C E U I N F O R M AT I O N 6 CREDIT HOURS EACH DAY OF THE CONFERENCE – 12 credit hours for both days! CREDITS (applied for) • BELTSS – 12 hours (Nursing Home Administrators) • NAB – 12 hours (National Administrator Board NHA/RCAL) • NCCAP (Activity) – 12 hours • NURSES – 12 hours* *BELTSS approved programs are accepted by The Ohio Board of Nursing. • SOCIAL WORKERS – 9 hours* *SW Board may approve less hours & only certain sessions. This Conference offers approved CEU credits for Assisted Living Administrators/Managers and Staff and provides credit hours for NHAs, Nurses, Social Workers and Activity Professionals. Top copy of your attendance form is your CEU certificate. Get it punched at the end of each session. __________________ __________________ Nov 4 L O C AT I O N – Hilton Easton Hotel To make hotel reservations contact Easton Hilton 3900 Chagrin Dr., Columbus, OH 43219 (614) 414-5000 • www.hilton.com Communicating…Beyond Words! Cynthia Torppa Sometimes we can learn as much…if not more…from the way a person stands or from their tone of voice or even from the way they choose to phrase things than we can from what they’re saying. Lots of communication happens non-verbally. Understanding people’s body language can help us interact better with them. Sometimes someone’s surface message is not what they mean to communicate. TOTA L E N C L O S E D __________________ 10% GROUP DISCOUNT can be applied if 3 or more from the same company/facility attend. A Guide to Conducting Investigations Robert Reed Was it stolen? Lost in the laundry, or just misplaced? Or perhaps the situation is more serious…money missing, or an allegation of staff misconduct. Explore best practices in investigative procedures. Hear how to gather information, who to interview, and what to ask. Learn to review evidence, ask open-ended questions and more. There’s a little Sherlock Holmes in everyone! Acct #___________________________________________________________ Or charge to Visa or MC: Exp. Date_ ______________ Name (please print)_________________________________________________ Refund Policy – Refunds on or before registration deadline, 100% (less credit card processing fee). No refunds after deadline. Card billing address (if different)_______________________________________ REGISTRATION DEADLINE: October 29, 2014 CONTINUED ON NEXT PAGe Make check payable Ohio Assisted Living Association 1335 Dublin Rd, Ste 221B, Columbus, OH 43215 and mail to: (614) 481-1950 • Fax (614) 481-1954 Security Code________________ Association Room Rate: $184 / Single or Double. FREE Parking. In order to receive Association rate, rooms must be reserved by October 15, 2014. For your comfort, we suggest that you dress in layers. Registration Includes: All seminars, Conference Manual, lunches, breaks, & CEUs D AY O N E — C O N T I N U E D D AY T W O — C O N T I N U E D 3:45 – 5:15 12:30 – 2:00 3:45 – 5:15 Disaster Planning …Beyond Fires Andy Wade Plans in place if there’s a disaster in your AL community? What if it affects more than your building…your whole town? What about transportation, medication, supplies, records? Do you have an established communication tree? Discuss these issues and others in this informative session on disaster preparedness and review a sample transfer agreement. 8:30 – 10:00 Juggling the Generations Robin Elston Traditionalists, Baby Boomers, Xers, Yers and more! Oh My! We’re all mixed together in work and life, but we are all products of very different generational influences. These differences and preferences can often divide us and create barriers to living, communicating and working productively together. Better understanding of these differences, and the reasons for them, can help us develop and apply strategies for working (and living) together better! Morning Break CHOOSE ONE OF THE FOLLOWING 4 MORNING SESSIONS 10:15 – 11:45 Rethink. Redo. Your Marketing Strategies! Patty Cisco, Deborah Howard Your marketing strategy has one primary goal: generate leads. If your current approach is not leading to move-ins…Rethink It! Walk through the steps you need to take to understand your target audience and how to better connect with them in meaningful ways using off and online marketing strategies. Achieve sustainable occupancy! 10:15 – 11:45 Music: A Powerful Therapeutic Tool Mary Kerr Music can move and soothe the soul of everyone; even reaching the heart and core of those with significant cognitive impairment. It can reduce stress and anxiety and spark memory. Learn to use this powerful tool to its full advantage in this interactive session demonstrating music therapy and its benefits. Listen and Learn! 10:15 – 11:45 The “Right People”…Beyond Skills to Values and Traits Robin Elston Interviewing for values, characteristics and traits can be much more challenging than searching for specific “skills”. It requires a different approach, different kinds of questions and “real” listening. This session will review how to get beyond skills; revealing personality. Take home methods and tools to use to build a more content, sustainable staff. 10:15 – 11:45 More on Dementia…with a National Expert Dr. Douglas Scharre Discuss the importance of early diagnosis and intervention in Alzheimer’s treatment along with any new advancements or medications. Review the SAGE (Self-Administered Gerocognitive Exam) screening tool which he developed and is now nationally used and accepted. It is an early indicator of cognitive impairment which can be used by an individual or community to facilitate prompt intervention. 11:45 – 12:30 L U N C H B R E A K – Enjoy lunch and visit with other attendees. C H O O S E O N E O F T H E F O L L O W I N G 4 early afternoon S E S S I O N S 12:30 – 2:00 12:30 – 2:00 12:30 – 2:00 Sales Strategies: Don’t skip the basics! Patty Cisco, Deborah Howard Leads a plenty…time for sales to “kick-in”. Effective sales are a combination of people and systems that work. Learn to evaluate your existing sales strategies and how to enhance your sales ratios. Review guidelines for “auditing” your sales approach and steps you can take to increase your “close” rate. 2 0 1 4 C O N F E R E N C E - AT- A - G L A N C E 9:00 – 10:30 THE POWER OF CONSISTENCY – Weldon Long THE JOURNEY OF DEMENTIA Teepa Snow ALW…UPDATES Jean Thompson, Provider Panel ASSISTED LIVING BUILDINGS Stephen Busch, J. Mike Milligan transitions of care… Applying interact in al LuAnne Leistner 1:45 – 3:15 the art of caregiving… seeing gems not losses Teepa Snow employment law issues Rob Pivonka the art of appealing puree James Bailey wound care & regulations in al Erin McClure 3:45 – 5:15 fine tuning your dementia care skills Teepa Snow top legal issues for al providers Aric Martin disaster planning… beyond fires Andy Wade understanding feet… indications & caRE Dr. Alan Block 11:00 – 12:30 8:30 – 10:00 juggling the generations – Robin Elston DAY TWO November 4, 2014 10:00 – 10:15 Legislative and Regulatory Overview Jean Thompson, OALA Director Review with OALA’s Executive Director legislative and regulatory changes impacting assisted living. Discuss ODH’s proposed TB rule changes, the new sex offender admission requirements, ODH’s new initial license requirements and “readiness application”. Discuss the increasing number of issues facing the Assisted Living Waiver and learn about OALA’s efforts in the coming budget year to increase reimbursement. FA L L DAY T W O — N O V E M B E R 4 , 2 0 1 4 Network Over Rolls and Coffee Hospice Updates & CHANGES Cathy Duncan Hear about recent changes in hospice eligibility requirements and their potential impact on AL. RCF rules allow residents on hospice to stay…even with otherwise prohibited skilled cares. Learn to build a great relationship with the hospice providers in your building through clear communication and established expectations. 2:15 – 3:45 “Understanding” Feet…Their Importance, Their indications and Their Care! Dr. Alan Block How do you care for feet…what should you watch for? What can they tell us? What about diabetic foot care? Arthritic changes or nail care, dry skin, heel spurs, bunions and more… Learn about best practices in foot care including preventative measures as well as interventions from this OSU podiatric specialist. Create a foot wellness program! 8:00 – 8:30 GENERAL SESSION DAY ONE November 3, 2014 3:45 – 5:15 Top Legal Issues for AL Providers Aric Martin Our culture and industry prompt a healthy fear of litigation. As a result, we constantly review ways to be compliant and minimize our risk and liability. No one wants to spend time or money in court! Listen and learn as this healthcare attorney reviews the current top legal pitfalls for Assisted Living providers… and ways to avoid them. 10:15 – 11:45 rethink your marketing strategies Patty Cisco, Deborah Howard music: a powerful therapeutic tool Mary Kerr The “Right” people… skills, values, traits Robin Elston more on dementia with a national expert Dr. Douglas Scharre 12:30 – 2:00 sales strategies: don’t skip the basics Patty Cisco, Deborah Howard communicating… beyond words Cynthia Torppa a guide to conducting investigations Robert Reed hospice updates & CHANGES Cathy Duncan 2:15 – 3:45 Legislative and Regulatory Overview – Jean Thompson, OALA Director C O N F E R E N C E R E G I S T R AT I O N – You may also register and pay on-line at: www.ohioassistedliving.org (click on Events) NAME________________________________________________________________________________________ COMPANY_ _____________________________________________ TITLE________________________________ ADDRESS_ ____________________________________________________________________________________ CITY, STATE, ZIP_________________________________________________________________________________ PHONE ( )_ ___________________________ EMAIL________________________________________ TWO-DAY CONFERENCE REGISTRATION (check one) Early Bird (Before Oct 15) (After Oct 15) q $255 (OALA Member) q $280 (OALA Member) q $325 (Non-member) q $350 (Non-member) SINGLE-DAY CONFERENCE REGISTRATION (check one) Early Bird (Before Oct 15) (After Oct 15) q $155 (OALA Member) q $180 (OALA Member) q $190 (Non-member) Check day that you will attend q $220 (Non-member) q Nov 3 q __________________ __________________ C E U I N F O R M AT I O N 6 CREDIT HOURS EACH DAY OF THE CONFERENCE – 12 credit hours for both days! CREDITS (applied for) • BELTSS – 12 hours (Nursing Home Administrators) • NAB – 12 hours (National Administrator Board NHA/RCAL) • NCCAP (Activity) – 12 hours • NURSES – 12 hours* *BELTSS approved programs are accepted by The Ohio Board of Nursing. • SOCIAL WORKERS – 9 hours* *SW Board may approve less hours & only certain sessions. This Conference offers approved CEU credits for Assisted Living Administrators/Managers and Staff and provides credit hours for NHAs, Nurses, Social Workers and Activity Professionals. Top copy of your attendance form is your CEU certificate. Get it punched at the end of each session. __________________ __________________ Nov 4 L O C AT I O N – Hilton Easton Hotel To make hotel reservations contact Easton Hilton 3900 Chagrin Dr., Columbus, OH 43219 (614) 414-5000 • www.hilton.com Communicating…Beyond Words! Cynthia Torppa Sometimes we can learn as much…if not more…from the way a person stands or from their tone of voice or even from the way they choose to phrase things than we can from what they’re saying. Lots of communication happens non-verbally. Understanding people’s body language can help us interact better with them. Sometimes someone’s surface message is not what they mean to communicate. TOTA L E N C L O S E D __________________ 10% GROUP DISCOUNT can be applied if 3 or more from the same company/facility attend. A Guide to Conducting Investigations Robert Reed Was it stolen? Lost in the laundry, or just misplaced? Or perhaps the situation is more serious…money missing, or an allegation of staff misconduct. Explore best practices in investigative procedures. Hear how to gather information, who to interview, and what to ask. Learn to review evidence, ask open-ended questions and more. There’s a little Sherlock Holmes in everyone! Acct #___________________________________________________________ Or charge to Visa or MC: Exp. Date_ ______________ Name (please print)_________________________________________________ Refund Policy – Refunds on or before registration deadline, 100% (less credit card processing fee). No refunds after deadline. Card billing address (if different)_______________________________________ REGISTRATION DEADLINE: October 29, 2014 CONTINUED ON NEXT PAGe Make check payable Ohio Assisted Living Association 1335 Dublin Rd, Ste 221B, Columbus, OH 43215 and mail to: (614) 481-1950 • Fax (614) 481-1954 Security Code________________ Association Room Rate: $184 / Single or Double. FREE Parking. In order to receive Association rate, rooms must be reserved by October 15, 2014. For your comfort, we suggest that you dress in layers. Registration Includes: All seminars, Conference Manual, lunches, breaks, & CEUs
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