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Fact Sheet
October 2014
SPECIALIST HOMELESSNESS SERVICES
Going Home Staying Home
Western NSW District
This fact sheet provides an overview of the new specialist homelessness services (SHS)
in the FACS Western NSW District of NSW.
Going Home Staying Home
The NSW Government is adopting a new approach to the delivery of specialist homelessness
services through the Going Home Staying Home reforms with an increased focus on early
intervention so people access the right support locally, when they need it and before they reach
crisis point. Under this new system, people who become homeless will be rehoused as quickly
as possible or supported in crisis or transitional accommodation until they can be safely housed
or reconnected with family. The new system puts a stronger focus on continuing to support
people after their crisis has been resolved so they don’t become homeless again.
Under the reforms, the total budget for specialist homelessness services delivered by nongovernment organisations in NSW will grow from $135 million in 2013–14 to $148 million in
2014–15. A total of 149 new specialist homelessness services are being established across
NSW.
New SHS in the Western NSW District
The Western NSW District has a budget of $8.8 million per annum for three years for specialist
homelessness services. This is an increase of over 4 per cent from the 2013–14 Specialist
Homelessness Services budget.
A total of 14 new services will be implemented. These services will support over 3,800 clients
every year who are homeless or at risk of homelessness.
The new service system will continue to focus effort on people in the community known to be
most at risk of homelessness, for example women experiencing domestic and family violence,
rough sleepers, young people leaving care, people with mental health issues, and people living
in unsafe conditions. Services will work in partnership with first to know agencies to support
people before homelessness occurs.
Implementation phase
The Western NSW District is currently working with new providers and existing specialist
homelessness services to ensure continuity of service provision for clients. Contracts for the 14
new services have been signed and services should be established by 1 November 2014. A
District Homelessness Implementation Group will guide the implementation of the reforms
locally to aid with the transitioning of services.
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Going Home Staying Home: SHS in the Western NSW District – October 2014
Fact Sheet
October 2014
Link2home
Link2home is a single state-wide information and referral service available 24 hours a day, 7
days a week, on 1800 152 152. Link2home provides information about local services, assesses
people’s needs and refers people to appropriate services.
For more information
For more information about Going Home Staying Home in the Western NSW District, please
contact Dennis Shrimpton at [email protected].
New Specialist Homelessness Services – Western NSW District
Service name
LGA
Clients
Provider
Walgett Homelessness and
Housing Support Service
Walgett
Young
people
Women
Men
Families
Mission Australia
Contact
6884 8526
The Service will target young people, adults and families, including women escaping domestic and family violence
who are homeless or at risk of homelessness. The Service will provide support for the Safe House. It will also provide
early intervention and post crisis support, help clients to access long-term secure accommodation, and support them
to maintain these tenancies. The Service has a strong focus on responses for Aboriginal people who are homeless or
at risk of homelessness.
Lightning Ridge
Homelessness and Housing
Support Service
Walgett
Young
people
Men
Women
Families
Mission Australia
6884 8526
The Service will target young people, adults and families, including women escaping domestic and family violence
who are homeless or at risk of homelessness. The Service will provide support for the Safe House. It will also provide
early intervention and post crisis support, help clients to access long-term secure accommodation, and support them
to maintain these tenancies. The Service has a strong focus on responses for Aboriginal people who are homeless or
at risk of homelessness.
Bourke Homelessness and
Housing Support Service
Bourke
Young
people
Women
Men
Families
The Trustees of The Roman Catholic
Church for the Diocese of WilcanniaForbes
6850 1788
The Service will target young people, adults and families, including women escaping domestic and family violence
who are homeless or at risk of homelessness. The Service will provide support for the Safe House. It will also provide
early intervention and post crisis support, help clients to access long-term secure accommodation, and support them
to maintain these tenancies. The Service has a strong focus on responses for Aboriginal people who are homeless or
at risk of homelessness.
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Going Home Staying Home: SHS in the Western NSW District – October 2014
Fact Sheet
October 2014
Service name
LGA
Clients
Provider
Brewarrina Homelessness
and Housing Support Service
Brewarrina
Young
people
Women
Men
Families
Mission Australia
Contact
6884 8526
The Service will target young people, adults and families, including women escaping domestic and family violence
who are homeless or at risk of homelessness. The Service will provide support for the Safe House. It will also provide
early intervention and post crisis support, help clients to access long-term secure accommodation, and support them
to maintain these tenancies. The Service has a strong focus on responses for Aboriginal people who are homeless or
at risk of homelessness.
Cobar Homelessness and
Housing Support Service
Cobar
Young
people
Women
Men
Families
The Trustees of The Roman Catholic
Church for the Diocese of WilcanniaForbes
6850 1788
The Service will target young people, adults and families, including women escaping domestic and family violence
who are homeless or at risk of homelessness. The Service will provide early intervention and post crisis support, help
clients to access long-term secure accommodation, and support them to maintain these tenancies. The Service has a
strong focus on responses for Aboriginal people who are homeless or at risk of homelessness.
Warrumbungle
Homelessness and Housing
Support Service
Warrumbungle
Gilgandra
Coonamble
Young
people
Men
Women
Families
Lead provider:
Mission Australia
6884 8526
Partners:
1. Gilgandra Shire Council
2. Mid Lachlan Aboriginal Housing
Management Co-op
3. Western NSW Medicare Local
The Service will target young people, adults and families, including women escaping domestic and family violence
who are homeless or at risk of homelessness. The Service will provide early intervention and post crisis support, help
clients to access long-term secure accommodation, and support them to maintain these tenancies. The Service has a
strong focus on responses for Aboriginal people who are homeless or at risk of homelessness.
Parkes Forbes
Homelessness and Housing
Support Service
Cowra
Forbes
Lachlan
Parkes
Weddin
Young
people
Women
Men
Families
The Trustees of The Roman Catholic
Church for the Diocese of WilcanniaForbes
6850 1788
The Service will target young people, adults and families, including women escaping domestic and family violence
who are homeless or at risk of homelessness. The Service will provide early intervention and post crisis support, help
clients to access long-term secure accommodation, and support them to maintain these tenancies. The Service has a
strong focus on Aboriginal people who are homeless or at risk of homelessness.
Dubbo Homelessness
Service and Housing Support
for Young People
Dubbo
Young
people
Uniting Care NSW.ACT
6884 5254
The Service will target young people who are homeless or at risk of homelessness with a strong focus on responses
for young Aboriginal people. It will also provide early intervention and post crisis support, help clients to access longterm secure accommodation, and support them to maintain these tenancies.
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Going Home Staying Home: SHS in the Western NSW District – October 2014
Fact Sheet
October 2014
Service name
LGA
Clients
Provider
Contact
Dubbo Homelessness and
Housing Support Service for
Adults and Families
Dubbo
Women
Men
Families
Lead provider:
Orana Accommodation
Services Inc
6884 0303
&
Support
Partners:
1. Dubbo Emergency
Accommodation Project Inc
2. Dubbo Neighbourhood
Centre Inc
The Service will target adults and families, including women escaping domestic and family violence who are homeless
or at risk of homelessness. The Service will provide early intervention and post crisis support, help clients to access
long-term secure accommodation, and support them to maintain these tenancies. The Service has a strong focus on
Aboriginal people who are homeless or at risk of homelessness.
Orange Homelessness and
Housing Support Service for
Young People
Orange
Cabonne
Blayney
Young
people
Lead provider:
Veritas House Inc.
6361 8088
Partner:
Bathurst Aboriginal Land Council
6332 6835
The Service will target young people who are homeless or at risk of homelessness, with a strong focus on responses
for young Aboriginal people. It will provide early intervention and post crisis support, help clients to access long-term
secure accommodation, and support them to maintain these tenancies. The Service will also support young people to
connect with education and training.
Orange Homelessness and
Housing Support Service for
Adults and Families
Orange
Cabonne
Blayney
Women
Men
Families
Housing Plus
6360 3433
The Service will target adults and families, including women escaping domestic and family violence who are homeless
or at risk of homelessness. The Service will provide early intervention and post crisis support, help clients to access
long-term secure accommodation, and support them to maintain these tenancies. The Service has a strong focus on
Aboriginal people who are homeless or at risk of homelessness.
Bathurst Homelessness and
Housing Support Service for
Young People
Bathurst
Regional
Oberon
Young
people
Lead provider:
Veritas House Inc.
Partner:
Bathurst
Council
Local
6331 1675
Aboriginal
Lands
The Service will target young people who are homeless or at risk of homelessness, with a strong focus on responses
for young Aboriginal people. It will provide early intervention and post crisis support, help clients to access long-term
secure accommodation, and support them to maintain these tenancies. The Service will also support young people to
connect with education and training.
Bathurst Homelessness and
Housing Support Service for
Adults and Families
Bathurst
Regional
Oberon
Women
Men
Families
Orange Local Aboriginal Land Council
1800 851 858
1800 738 303
The Service will target adults and families, including women escaping domestic and family violence who are homeless
or at risk of homelessness. The Service will provide early intervention and post crisis support, and help clients to
access refuges and transitional accommodation. It will also support clients to access long-term, secure
accommodation and support them to maintain these tenancies. The Service has a strong focus on Aboriginal people
who are homeless or at risk of homelessness.
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Going Home Staying Home: SHS in the Western NSW District – October 2014
Fact Sheet
October 2014
Service name
LGA
Clients
Provider
Mid-Western Homelessness
and Housing Support Service
Mid-Western
Regional
Young
people
Women
Men
Families
Lead provider:
Barnardos Australia
Contact
6372 1422
Partners:
1. Housing Plus
2. The Benevolent Society
The Service will target young people, adults and families, including women escaping domestic and family violence
who are homeless or at risk of homelessness. The Service will provide early intervention and post crisis support, help
clients to access long-term secure accommodation, and support them to maintain these tenancies. The Service has a
strong focus on Aboriginal people who are homeless or at risk of homelessness.
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Going Home Staying Home: SHS in the Western NSW District – October 2014