4 MARYLAND AIRS 2014 Maryland AIRS Conference PO Box 2031 Ellicott City, MD Friday October 17, 2014 21041-2031 8:30 am - 4:00 pm Phone: 410-774-6059 [email protected] Maryland AIRS is an affiliate of the Alliance of Information and Referral Systems (AIRS). Maryland AIRS promotes quality Information and Referral by linking members and providing them with a communications forum, education, training, and networking. opportunities. Certificates include CEUs Howard Community College* 10901 Little Patuxent Parkway Business Tagline or Motto (RCF) Student Services Building, Room 400 Columbia, MD 21044 “Information and Referral: Riding the Wave of Change” Cost: $80 AIRS Members, $100 Non-Members Registration Period: September 3 through October 3 Questions? Email [email protected] AIRS certification testing will be offered at the conference for an additional fee; you can pay when you register for the conference (above). A seperate Test Registration must be received at the AIRS National Office no later than September 17. To register, visit: http://airs.org/files/public/AIRS_Certification_ApplicationForm.pdf Co-sponsored by the Howard Community College Division of Continuing Education *WiFi is not available at this conference location. 2014 Maryland AIRS Conference Agenda* Friday, October 17, 2014 “Information and Referral – Riding the Wave of Change” 8:30 a.m. to 8:45 a.m. Registration and Continental Breakfast Rouse Foundation/Student Services Building Room 400 *Certification testing is from 8am-10am (Rooms TBA) 8:45 a.m. to 9:00 a.m. Welcoming Remarks Chris Moore, President, Maryland AIRS Rouse Foundation/Student Services Building Room 400 9:00 a.m. to 10:00 a.m. Keynote Address: “Embracing the Challenges of a Rapidly Changing Society for the Betterment of All” Rouse Foundation/Student Services Building Room 400 J Wyatt Schuerholz – Consultant, Trainer, Speaker, Coach Schuerholz Leadership Consulting Description: 2014 is a special year for remembering events very important to our country. From the bravery of the citizens and patriots 200 years ago that saved us from being ruled by a foreign land to the men and women who courageously fought for freedom of opportunity for all Americans. We can now take the time to appreciate those who worked so hard to create a better world for all while at the same time we can look individually at ourselves to see what each one of us can do to continue to enhance the tapestry of America by focusing on the threads we impact. 10:00 a.m. to 10:30 a.m. Networking Activity Chris Moore 10:30 a.m. – 10:45 a.m. Break 10:45 a.m. to 12:15 p.m. Break-Out Sessions Difficult Interactions Presenter: John Plonski Location: TBA Director of Online Supervisors – IMAlive Virtual Crisis Center Description: Generally, when we do our work we experience satisfaction. Someone calls for help, we assess their situation and refer them to the help they need. We love our job. But sometimes we are left feeling hungry for satisfaction because the interaction does not go the way we would like. Colloquially, not feeling the love! In this workshop we will look at what happens in interactions that make them difficult. We will examine “who” is responsible for such interactions. The answer may surprise you. Be prepared to discuss those times when you are not thrilled with your job. Options Counseling 101: Enhancing our Service Delivery Location: TBA Presenter: Emily Miller, MSW MAP Options Counseling Program Manager – Maryland Department of Aging Description: What is the relationship between I&A and MAP Options Counseling? Come learn about the core competencies of MAP Options Counseling and how it is shifting the service delivery system. Managing, Surviving, and Thriving on Change Location: TBA Presenter: Faed Hendry Manager (Training and Outreach) – FindHelp Description: One of the few things that is constant in the field and practice of Information and Referral is change. The introduction of new programs and services, new technologies, funding allocation, new reporting requirements and partnerships…..and that is just the tip of the iceberg. There are many reasons why we as individuals find change difficult. In this interactive workshop we will learn how to manage change effectively. 2014 Maryland AIRS Conference Agenda Friday, October 17, 2014 “Information and Referral – Riding the Wave of Change” 12:15 p.m. to 1:00 p.m. Lunch Rouse Foundation/Student Services Building 400 1:00 p.m. to 1:15 p.m. Business Meeting Rouse Foundation/Student Services Building 400 1:20 p.m. to 2:30 p.m. Break-Out Sessions How to Talk with Someone about Suicide Location: TBA Presenter: Timothy Jansen, LGSW Executive Director – Community Crisis Services, Inc. Description: Learn how suicide is related to mental illness, substance abuse, trauma, violence, and other related issues; new information on groups that may be at an increased risk for suicidal behaviors; increased knowledge of the types of interventions that may be most effective for suicide prevention; and an increased recognition of the importance of implementing suicide prevention efforts in a comprehensive and coordinated way. I&R Boot Camp Location: TBA Presenter: Chris Moore, CIRS-A Senior Information and Assistance Specialist – Maryland Access Point, AACo. Depart of Aging and Disabilities Description: So I’m an I & R professional...what now? This interactive workshop is designed to be an introduction to I & R for those new to the field and a refresher of skills for seasoned professionals. In addition to the presentation, attendees will role play and have an opportunity to apply the skills they’ve learned. Managing Unmet Needs—What to Do When You Don’t Know What to Do Location: TBA Presenter: Faed Hendry Manager of Training and Outreach – FindHelp Description: It is Friday night and the caller is looking for an open food pantry. Another caller needs free dental services. Someone else needs a shelter that would accept pets. We have all encountered inquiries like these. As an I&R Specialist, there is not always going to be an idea situation for every presenting problem. No one likes having to say no or I can’t or it’s not available but often there is simply no other choice. This session will explore: the difference between the “hard no” and the “service no”, how and if to make referrals, the role of advocacy, creative problem solving, and staying calm and ground in demanding and stressful situations. 2:30 p.m. to 2:45 p.m. Break 2:45 p.m. to 3:45 p.m. ADA & Assistive Technology Panel Rouse Foundation/Student Services Building 400 Description: Hear from a panel of experts in the ADA and Assistive Technology Field. Also included with panel presentations are demonstrations and Q&A time. Hear from the following presenters: Karen Hawley (MD Relay), Lisa Kornberg or Jennifer Gunderson (Governor’s Office of the Deaf and Hard of Hearing), Denise Barton Schuler, MS, ATP (Maryland Technology Assistance Program), and Katie Collins-Ihrke (Accessible Resources for Independence). 3:45 p.m. to 4:00 p.m. Closing and Door Prizes Evaluations and Certificates Rouse Foundation/Student Services Building 400 *Schedule subject to change without notice. Registration Instructions 2014 Maryland AIRS Conference REGISTRATION INSTRUCTIONS ONLINE (pay with credit card): • Online registration is available via HCC Express from 7 a.m. to 11:30 p.m. daily. You will receive a confirmation page. Please print for your records. Step 1: Click here or paste in browser: http://coned.howardcc.edu/register Step 2: Select Noncredit/ Continuing Education and click as indicated: Step 3: Scroll down; enter “XMA” where indicated, then click “SUBMIT” Step 4: Select conference, testing or both. 1. XMA-137-S7539 – MEMBER conference registration: $80 2. XMA-137-S7540- NONMEMBER select for conference registration: $100 3. XMA-565-S7541- MEMBER AIRS Certification Testing: $10. You must also be pre-registered with the AIRS National Office to take the AIRS Certification Test. 4. XMA-565-S7542- NONMEMBER AIRS Certification Testing: $25 You must also be pre-registered with the AIRS National Office to take the AIRS Certification Test. 5. Select workshop sessions- go to SignupGenius Link: http://www.signupgenius.com/go/10c084aa8a72aa5f58maryland. Select only ONE morning session and only ONE afternoon session. Registering with a payment by check: Use the attached paper registration form and submit it with check by mail, according to the instructions on the form. Make check payable to Howard Community College. Please note: Participants must register individually. You may enclose one check with group registrations. AIRS Certification testing will be offered at the conference. For those choosing to take the test please register with Alliance of Information & Referral Systems no later than September 17. To register, visit: http://www.airs.org/files/public/AIRS_Certification_ApplicationForm.pdf Conference Registration Contact: Kristin Navarro [email protected] 443-518-4049 If you have other requests or questions, contact: Maryland AIRS [email protected] 240-257-AIRS FOR PAYMENT BY CHECK* ONLY. ALL OTHERS PLEASE USE ONLINE REGISTRATION. Noncredit Registration Form PLEASE PRINT NEATLY Social Security or HCC Student ID #: Name: LAST FIRST M.I. Address: NUMBER & STREET CITY I have lived at this address for at least three months Date of Birth: / / STATE Sex: COUNTY Male Female I am over the age of 16. Are you of Hispanic or Latino origin? Yes No What is your race? Select one or more of the following categories. American Indian or Alaska Native Asian Black or African American Native Hawaiian or Other Pacific Islander White www.howardcc.edu/visitors/Webmaster/race_ethnicity.html Cell or Home Phone: ( _______ ) _________________________ Work Phone: ZIP ( _______ ) _________________________ E-Mail Address: My information has changed since my last registration: name address phone email I have previously taken a class at HCC. Agency:_______________________________________________________________ Each participant must complete a separate registration. Course Number MEMBERS select one or both: #0140 XMA137 S7539 #0139 XMA565 S7541 NON-MEMBERS select one or both: #0141 XMA137 S7540 #0135 XMA565 S7542 Title Tuition Maryland AIRS Conference –Members AIRS Certification Testing- Members $ 80.00 $ 10.00 Maryland AIRS Conference- Non members AIRS Certification Testing -Non members $ 100.00 $ 25.00 Total $________ Signature: Date: _________________ I certify that all of the above information is true and correct. After you register, Sign up for Break out Sessions: MAIL-IN: Send registration form and check to: Howard Community College, 10901 Little Patuxent Pkwy, Columbia, MD 21044-3197, ATTN: Lock Box Cashier, RCF203. Include address, home and business phones on check. *Make checks payable to Howard Community College. See Registration Instructions for link to Sign up Genius. WALK-IN: Bring form and payment to the Registration Office, RCF-233, The Rouse Company Foundation Student Services Hall. Hours: 8:45 a.m.-7 p.m. Monday through Thursday; 8:45 a.m.-5 p.m. Fridays. Scholarships MD AIRS will be offering limited scholarships for the 2014 conference. The scholarships will be awarded to individuals who are current members of MDAIRS and can provide information to support the need for a scholarship. For more information, contact: [email protected] or 240-257-AIRS. Awards MARYLAND AIRS INFORMATION AND REFERRAL AWARDS Our profession is specialized and important but one with little public glory and recognition. The intrinsic knowledge that you’ve helped someone and the occasional word of thanks is often our reward. A word of appreciation is extra special, especially when it can be shared in a public forum. Therefore, Maryland AIRS is proud to accept nominations for the Outstanding I&R Professional Award. As an Information and Referral/Assistance professional, we invite you to nominate individuals and agencies for these prestigious awards and to attend our annual conference on October 17th to congratulate the winners! The Outstanding I&R Professional Award is intended for individuals who have made a significant contribution to the field of Information and Referral whether as a staff person, administrator or a volunteer. To qualify for recognition, an individual must meet the following criteria: Nominees must be in the I&R/A field for three (3) years or longer Be a member in good standing of Maryland AIRS or be employed in a staff or volunteer position by an organization that is a Maryland AIRS member in good standing Nominees will be CIRS certified Have made a significant contribution to the field of Information and Referral in one or more of the following areas by: Fostering better relationships among I&R providers Providing training, education, or support for his or her peers Increasing the awareness of I&R services in his or her community Demonstrating exemplary professional service The nomination form is on the following page. Maryland AIRS Outstanding Information & Referral Professional Nomination Form Nominee:_________________________________________________________ Title:_____________________________________________________________ Organization/Agency:_______________________________________________ Street Address:_________________________________________________________ City/State/Zip Code:__________________________________________________________ Phone: ________________________Fax: ______________________ E-mail:_________________________ Supervisor:_______________________________________________________________ Nominee is (Check One) ____Staff _____Administrator ____Volunteer Nominated by: Name:___________________________________________________________ Title:____________________________________________________________ Organization/Agency:_______________________________________________ Street Address:_________________________________________________________ City/State/Zip Code: ________________________________________________ Phone: ______________ Fax: _______________ Email: ___________________ Please indicate the area (s) in which the nominee has made contributions to the field of I&R/I&A __________ fostering better relationships among I&R providers __________ providing training, education or support for his or her peers __________ increasing the awareness of I&R services in his or her community __________ demonstrating exemplary professional service On a separate sheet of paper for each nominee, explain contributions and why they are significant. You may also include up to 5 pages of supporting materials. Complete and return nomination form and contribution explanation by October 1, 2014 to: Email: to [email protected] Mail: Maryland AIRS ATTN: Awards Chair PO Box 2031, Ellicott City, MD 21042 NO LATE or INCOMPLETE APPLICATIONS WILL BE ACCEPTED Directions to: Howard Community College http://www.howardcc.edu/about_hcc/getting_around/maps_and_directions/index.html 10901 Little Patuxent Parkway • Columbia, Maryland 21044 From Western Baltimore I-70 or Route 40 From either I-70 or RT-40, take RT-29 South towards Columbia. Take exit 18, Broken Land Parkway, Exit 18. Bear Left on the ramp towards Town Center or Mall. Turn left onto Broken Land Parkway. Go two lights and turn LEFT onto Little Patuxent Parkway. Go two more lights and turn LEFT at Harper's Farm Rd. / Howard Community College onto the campus. From Downtown Baltimore/Interstate 95 Merge onto I-95 S. Take Exit 41A-B, RT. 175 West towards Columbia. RIGHT at the fork in the exit ramp. Follow RT. 175 West for about 5 miles. Once you cross RT. 29 the road becomes Little Patuxent Parkway. Continue on for another 2.5 miles. There are signs pointing towards the college. Turn LEFT at the intersection of Harper’s Farm Road onto the campus. From Washington DC/Interstate 95 Take 95 N Exit 38 B towards Columbia RT 32 WEST. Go about 4 miles. Take Exit for Cedar Lane, Turn Right on the exit ramp. Go up Cedar Lane about 2 miles until you see Howard County General Hospital. Turn Right onto Little Patuxent Parkway. Go about ½ Mile, HCC will be on the Right From Silver Spring/Route 29 From Rt. 29 North, take Exit 18a-B. Veer Left at the fork in the exit, towards Town Center. Turn left onto Broken Land Parkway. Go two lights and turn LEFT onto Little Patuxent Parkway. Go two more lights and turn LEFT at Harper's Farm Rd onto the campus. Parking Information You may park in any of the lots with signs designating "Students" and in either of the parking garages; no sticker or special permit is necessary. West Garage and Lot A are proximate to the RCF building. Please observe the posted signs and do not park in the lots designated for faculty or staff, or along any curbs painted red, as your vehicle may be ticketed and towed. Maps and directions: http://www.howardcc.edu/about_hcc/getting_around/index.html Campus Site and Building Maps
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