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CALL FOR EXPRESSIONS OF INTEREST FROM COTS
PROVIDERS
Inland Revenue is changing. In the last twenty years our role has expanded from solely
the administration of tax revenue to also administering a wide portfolio of major social
policy functions. This addition of social policy products and services to technology built
for tax products has resulted in complexity and our ability to respond to the
Government’s and our customers changing needs.
Business Transformation
Our aim is to make it as easy as possible for New Zealanders to file and pay their taxes
on time, receive their correct entitlements and cut the costs of compliance. Customers
expect a seamless and secure
online experience with
government, similar to the
experience they get with other
businesses.
We have embarked on an end-toend business transformation to
modernise and create a world
leading revenue system fit for the
21st century.
Technology alone won’t achieve
this
modernisation. That’s why our
business
transformation involves changes
to policies,
processes, service delivers as well as replacing
an ageing computer system.
Transition from bespoke to COTS
We currently operate a diverse landscape of technology solutions, ranging from
internally developed applications, to managed services and COTS products.
Similar to many international tax jurisdictions, we are making the shift to functionality
that can be configured to Inland Revenue’s unique needs in
preference to building and supporting a bespoke system.
Commercial off-the-Shelf (COTS) software provides a more
flexible technology platform built on a set of standard COTS
solutions. This building block approach will provide us with
greater agility, flexibility and simplicity to adopt new
technologies and digital channels as they emerge.
A staged implementation approach will enable old and new
platforms to co-exist, ensuring our services are maintained during transformation and
that risks are effectively managed.
Seeking expressions of interest
Throughout October, we are seeking expressions of interest from suitably experienced
and qualified service providers to deliver a COTS application suite of software, design
and implementation services, COTS requirements, support and maintenance services. A
shortlist of providers will be invited to participate in a Request for Proposal stage.
Key dates
Activity
Date
Release the EOI document
29 Sep 2014
Closing date for questions/clarification
17 Oct 2014
EOI response closing date
24 Oct 2014
Evaluation of EOI responses
30 Oct – 13 Nov 2014
Participants notified of outcome
19 Dec 2014
Debriefs (where requested) for unsuccessful Participants
From 13 Jan 2015
Request for Proposals
March – Jun 2015
Negotiation
Jun – Jul 2015
6
These timeframes are indicative only and may be subject to change.
To view the COTS Expression of Interest, visit www.gets.govt.nz
To view the media release visit the Inland Revenue website and click on Media at the top
of page.