Oct 23, 2014 Emquest – Wishes you a Happy Diwali and Happy new year. – Personal trainer updates. Wishes you “Happy Diwali “and “Happy New year” On the occasion of Islamic New Year holiday. th th Please take note of our Helpdesk working hours specifically for 25 Oct & 26 Oct. EmQuest Helpdesk - working hours EK- Updates. Emquest- Airline booking policies. Day Date Timings Sat 25-Oct 0800 – 2000 hrs WB – Exclusive promotion for sabre users. Sun 26-Oct Normal working Hours QR- Schedule change. WY – Updates. Personal Trainer AI-Special fare updates. GF-Flights to Hyderbad. PK-Additional flight dxb-khi. KC- Special fare updates and stop over packages. PS-Increases frequency to kiev Build expertise in booking air, cars, hotels and more with Personal Trainer. This multimedia experience allows you to train at your own pace and achieve mastery. Beginner, Intermediate or Expert Our courses are designed to help new Sabre users feel more confident. Once you have been making bookings for a while Personal Trainer is perfect to help you gain additional skills such as ticketing or invoice & itinerary. Personal Trainer courses are packed with great tips and ideas that could be of use to those who have been using the Sabre system for some time. Why not try a course today and see what you can learn? Take the first step... BI-Flash sale to all destinations. Access Agency eServices Select Personal Trainer from the Training Tab (OR click the link : https://agencyeservices.sabre.com/Products/Personal-Trainer.aspx) Select Personal Trainer and create your own logon name. Now you are ready to explore the 100+ lesson topics available to you 24/7. -1- Updates from Emirates On the occasion of Islamic New Year holiday , Emirates Business Sales Unit (ASU) will remain closed . We wish you all a very happy new year. Business Sales Unit- Operating hours Day Date Timings Sat 25-Oct Closed Sun 26-Oct Normal working Hours Important note: For calls of emergency nature please call on 600 55 55 55.//Emirates U.A.E Sales : www.emiratesagents.com/ae ************************************************************************************************************************ Emirates – Prodecures for Passengers Affected by the New US Air travel Restrictions due to the EBOLA Virus With immediate effect ticket sales to passengers with origin in the affected countries (Sierra Leone, Guinea, and Liberia) to the US and beyond are only accepted via entry ports JFK, ORD, IAD. Tickets to all other EK’s US destinations and to points beyond (via EK gateways IAH, DFW, SFO, LAX, SEA) cannot be sold to the affected passengers. For further information on rebooking / cancellation procedures please contact your local Emirates office. Airline Booking Policies Inactive status codes and all other airline schedule changes are a means by which airlines communicate. It is important for you to action relevant changes .This practice will help your agency avoid airline service fee charges being sent when agents are not compliant with the booking policies. An example of non-compliant practices is when an agency does not action inactive status codes sent by the airline. Inactive status codes are HX, UN, NO, UC; US (refer to format finder for entire list). Other non-compliant practices include duplication of space, fictitious bookings & ticket numbers, excessive passive bookings and / or “CHURNING” (Cancel / Rebook). To avoid airline service fee charges (ADM’s), ensure you review and work queues promptly and action all status code changes an airline sends at least 24 hours before the flight. -2- Exclusive promotion for Sabre users RwandAir is pleased to announce “RwandAir Rewards 2014” for Sabre agents. Effective 01 Nov, 2014 the more you sell WB , the faster you get rewarded with 02Business class tickets with 3 nights holiday package to MBA(Mombasa) , Ipad mini, Gift items and Shopping vouchers. Earn rewards on every Ticket sold on WB for following sectors : DXB-KGL v.v / DXB- EBB v.v / DXB -MBA v.v / DXB--NBO v.v and DXB-LOS v.v Promotion Details and rewards : SLAB No of Tickets to be issued from 01Nov- 30Nov Reward 1 10-14 (One way tickets) or 5-7 (Return tickets) Gift cards/Shopping vouchers 2 15-29 (One way tickets) or 8-15 (Return tickets) Electronic gift Items 3 30-45(One way tickets) or 16-22 (Return tickets) Apple Ipad mini Grand Raffle All participants will have direct entry into grand raffle 02 J class DXB-MBA-DXB tickets and hotel stay for 3 nights. Sales Validity : 01NOV – 30NOV Travel Validity: 01NOV – 31MAR (Both outbound and inbound to be completed by 31st Mar 2015). Terms and Conditions : Valid on all WB flights only. Valid only on tickets issued in UAE. Claims will be accepted in multiples of 5 tickets only. This promotion is not valid on promotional fares (RBD’s “X” & “O”), group fares, infant tickets, code share flights or re-issued tickets (with or without ADC). Sale Period for this Promotion : 01NOV14 – 30NOV14 only. Airline reserves the right to withdraw the promotion without prior notice. For further information or queries, contact EmQuest Key Account Manager or RwandAir Sales Team. -3- Schedule Change Qatar Airways accepts reservations in advance of the passenger’s date of travel on the basis of existing published schedules. Many circumstances may require Qatar Airways to make schedule changes after publication of our schedules. The schedule change may be a change in the arrival or departure times, flight number, class of service involving a change in a booking designator, frequency of operation or the airports served. When a QR flight is rescheduled, Qatar Airways advises all booking offices/agents through GDS by placing PNR’s in the agent’s respective queue for their appropriate action. When flight times are changed, the message advising the change will contain: a) The flight segment using the status code “TK” when space is held and “TL” when space is waitlisted. b) The new timings showing on segment affected by schedule change When a flight or cabin class is cancelled, or will not operate to an airport as previously scheduled, QR will update the PNR with UN status. For further queries, please contact our Call Center 02-621007 or email [email protected] Updates nd th Oman Air starts weekly three flights to MNL & JKT from 02 Dec & 12 Dec accordingly. Sector MNL JKT Days of Operation TUE/THU/SAT WED/FRI/SUN Starting from 02-Dec 12-Dec st Oman Air now offering 40 Kg/FBA to seventeen Destinations across the network.valid till 31 Dec,14. (MNL/CGK/HYD/MAA/BLR/CCJ/CMB/KHI/LHE/ISB/BOM/DEL/AMM/BEY/CAI/DAR/ZNZ) Oman Air pleased to offer 2N/3D special holiday packages to Muscat & Salalah. Special fare updates Now available exciting through fares on Air India from Dubai to Sydney, Melbourne & Bangkok. For all other fares and information kindly check your respective GDS. UAE Tele-sales Number – Air India - 06 5970 444 //For any further information kindly contact any Air India offices in UAE -4- Gulf Air is pleased to announce the resumption of its’ flights to Hyderabad, the fourth most populous city in India, with 5 weekly flights, starting from 15 December 2014. Our 5 weekly Hyderabad flights will be operated by A320 aircraft to serve regional travellers with convenient connections through our efficient hub in Bahrain, providing excellent two way connectivity to and from UAE . Flight Number Departure Airport Departure Time Arrival Airport Arrival Time Frequency GF0274 Bahrain 02:55 Hyderabad 09:25 Mon, Fri & Sun GF0275 Hyderabad 10:25 Bahrain 12:35 Mon, Fri & Sun GF0276 Bahrain 14:10 Hyderabad 20:40 Tues & Sat GF0277 Hyderabad 02:40 Bahrain 23:50 Tues & Sat **All Times Local For further information and seats confirmation please call : AUH 02 6143208 / 050 1065878 / 02 6143210 AAN 03 7114011 / 7114012 /7114013 / 7114014 Or Toll Free: 02 651688 -5- Additional flight DXB-KHI PIA is pleased to announce additional daily flight Operating ex- DXB to KHI with effect from 26Oct,2014. KARACHI-DUBAI-KARACHI SCHEDULE SECTOR FLIGHT DEP ARR DAILY KHI-DXB PK 207 1000 1110 DAILY DXB-KHI PK 208 1240 1545 All GSAs to distribute this circular to their BSP IATA agents in their respective territories. IATA agents are also advised to distribute this circular to all of their non-IATA ticketing / booking agents to avoid any complaint. Please contact for any clarification on Phone numbers 04-2220233 / 04-2234888. Happy Selling !!!! ******************************************************************************************************************* PIA is pleased to announce 50 KGs 2 Pcs free baggage allowance on PK214/28Oct,2014 DXB-KHI only. At the cost of one Piece fare basis. No additional amount of AED 100/- will be charged on this particular flight. “Air Astana special fare from Dubai To Almaty return effective from 14 oct “ --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Stop Over at Almaty on your way to Istanbul Package include : Economy class return air fare Hotel Complex (3* Altyn Kol) twin sharing per person (2NTS ) Subject to availability upon confirmation. Meet and greet service in Almaty airport Buffet breakfast Return airport transfer Free cycling City tour Local SIM card with 15 SMS free Discounts for car rental and bars and restaurants at Almaty NOTE: Passenger need to apply for transit visa Air fare not including taxes Package is commissionable by 10%. -6- Ukraine International Airlines increases Frequency to Kiev Dubai- KIEV Round trips - 8 flights Per week with convenient connections to Europe .Attractive Airfares Amazing ROUND TRIP Economy class airfareS WINTER SCHEDULE FROM 28OCT14 TILL 29 MAR 2015: Flight Destination Days Departure* Arrival* PS374 DXB KBP Mon,Wed,Fri,Sat,Sun 04:05 08:05 PS372 DXB KBP Tue,Fri 12:45 16:25 PS372 DXB KBP Sat 18:30 22:10 PS371 PS371 KBP DXB KBP DXB Tue,Fri Sat 04:45 10:25 11:45 17:25 PS373 KBP DXB Tue,Thu,Fri,Sat,Sun 19:25 02:35+1 *Terms and conditions apply. For more information please contact your preferred travel agent or UIA offices at: Dubai: +971 4 406 0530 | [email protected] Abu Dhabi: +971 2 650 3520 | [email protected] Sharjah: +971 6 550 5853 Grab our latest deals now Valid for Sale until 25th October 2014. Valid for Travel until 31st March 2015. Return Economy class tickets excluding relevant taxes and surcharges. Subject to blackout period and seat availability. Terms & Conditions apply. For more information kindly contact 04-3344884. -7-
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