Download Report

the beat
October 24, 2014 | Indirect
lg tribute
available on
boost mobile
LG Tribute
virgin mobile
refer a friend
promotion
Sprint Confidential Information - Restricted INTERNAL USE ONLY. Any improper sharing of non-public, confidential information is considered a leak, and all leaks are investigated,
possibly resulting in corrective action, up to and including termination. ©2014 Sprint. All rights reserved. VIRGIN and the Virgin signature logo are registered trademarks of Virgin
Enterprises Limited and are used under license. Boost Mobile and the Logo are trademarks of Boost. Sprint and the logo are trademarks of Sprint Nextel. Other marks are the property
of their respective owners.
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Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
the beat - indirect version |
October 24, 2014
|
2
updated! boost
mobile everyday
value menu one pager
virgin mobile refer a friend
playphone promotion
Effective Nov. 1
Virgin Mobile makes it easy for you to get money and free gaming
credits! Get $10 in Playcredits just for sending referrals.
From Nov. 1 – Dec. 31, Vigin Mobile Referral Program members
with an Android device who send out 5 or more referral emails
from virginmobileusa.com/refer through “Refer by Email”, Google,
Yahoo, Facebook direct messages or LinkedIn messages will earn
a one-time $10 Playphone gaming credit. Broadcast messages of
Facebook wall posts and Twitter tweets will not be counted.
Gaming credits will be rewarded into the Virgin Mobile Referral
Program members’ Playphone account two weeks after the end
of the promotion and will expire 30 days after being applied to
account. Customers must be on an Android device and download/
sign into the Playphone application at virginmobileusa.com/extras/
playphone/ to redeem the gaming credits.
An SMS will be sent to Virgin Mobile Referral Program members
who qualify, confirming the PlayPhone gaming credits awarded.
Now featuring the Sharp Aquos Crystal.
»» SPG Sales Portal > Library > Sell It In
A Minute Brand Documents
For a limited time, get more data with the all new
Data Boost Plans starting at $35/mo.
Kyocera Coast™
Sleek basic flip phone with
2.0MP camera & Bluetooth enabled
Your
Cost**
$
65
Includes
1st Month Service
Kyocera Hydro
Waterproof* with Smart Sonic
Receiver & 3.2MP camera
Your
Cost**
95
$
Includes
1st Month Service
Sharp Aquos Crystal
HTC 510
5' HD edgeless screen with
8 MP rear facing camera
4.7" display with HTC BoomSound,
HTC BlinkFeed & HTC Sence 6.0 Technology
Your
Cost**
$
135
Includes
1st Month Service
LG Optimus F3™
Multi-screen views with Qslide 2.0
and QuickMemo feature
Your
Cost**
$
135
Includes
1st Month Service
Your
Cost**
185
$
Includes
1st Month Service
Boost Sync
5" HD display with HD Voice &
Dolby Digital Plus
Your
Cost**
$
215
Includes
1st Month Service
*Certified waterproof to withstand sprayed water like rain (IPX5) or even being submerged in one meter (3.28 feet) of fresh water.
Add Phone Insurance for $7/mo.
Nationwide Sprint® Network.
**The $35 Promotional Pricing begins on 9/3/14 and runs through 1/5/15. Your Cost price based on device price and first month’s payment for $35 Monthly Unlimited Select plan, before taxes;
includes 1GB/month of high-speed data. Video streaming may be limited to 3G speeds. Selecting other available plan options may impact cost.
Monthly Unlimited Select plans do not come with Shrinking Payments. Coverage and offers not available everywhere. Price and availability subject to change. No annual contracts. Services subject to additional terms and other restrictions.
See in-store materials or http://boostmobile.com" boostmobile.com for full details. ©2014 Boost Worldwide, Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics America, Inc. and its related entities. KYOCERA is
a registered trademark of Kyocera Corporation. LG is a registered trademark of LG Corp. LG Optimus F3 pricing requires new subscriber activation. MOTOROLA and the Stylized M Logo are trademarks of Motorola Trademark Holdings LLC.
All other marks are the property of their respective owners.
10/17/14
boost data plans
Remember that the Data Boost Plans
are available for a limited time! These
plans provide the best value and data for
customers. New and existing subscribers
can take advantage of them and activate
on any device (with the exception of the
BlackBerry 8330). Don’t miss out on this
industry-leading offer!
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
the beat - indirect version |
October 24, 2014
|
3
lg tribute
Available Oct. 31
Sell it in 60:
$79.99
(excludes taxes)
»» The LG Tribute delivers the blazing-fast speed of
Enhanced 4G LTE at a price you will love. This device is
perfect for someone who is looking for a solid camera,
non-laggy interface and battery life that will be there all
day.
»» It’s powered by Android’s latest Operating System (4.4.2
KitKat) and a 1.2 GHz Quad-Core processor. The 5.0MP
camera comes with some nice features so customers
can snap and share like a pro.
»» Coupled with Sprint’s Enhanced 4G LTE Network,
Unlimited Data, Talk & Text with no contract, the LG
Tribute delivers a pretty nice bang for the buck.
FEATURES:
»» 3G/4G/Enhanced LTE
»» 5 MP Camera w/ LED Flash
»» Vivid 4.5” Display & Design
»» 1.2 GHz Quad-Core Processor
»» Knock CodeTM
»» Wi-Fi Hotspot Capable
»» Full 1080p HD Camcorder
»» AndroidTM 4.4 KitKat
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
the beat - indirect version | October 24, 2014 |
4
welcome to itunes 12
Available now with new features.
ad builder training
Please plan to attend a 30-minute Ad
Builder Training Webinar. This training is
recommended for all Indirect Retail Partners
and anyone else who has never completed
Ad Builder training as well as anyone who
would like a refresher course.
new features
‘View’ Controls
Many controls that were previously under the View menu are now
located on the right side of the Media Quick Access pane, below
playback controls (pictured). This control is used to help change
the view of media.
Media Quick Access
Icons representing different media categories are now lined up in
a row below the playback controls. Users can choose which icons
are displayed and in what order.
Training Topics Include:
»» Ad Builder site tour
»» Registration information
»» Details on where to find an online training
deck
»» A demo on how to build a custom ad
»» New features overview
»» Q&A
Steps to Take the Training:
1. Select your training date and time from
the list in the table above.
2. On your selected date and time dial into
the conference bridge and click on the
link below to join the meeting
3. Conference Number(s): 888-527-7995;
Participant code: 463865
4. Join online
Training Dates/Times:
Devices
yy Tuesday, October 28, 2014
yy Eastern time: 12:30 – 1:00 PM
iTunes-connected devices are now shown as an icon below the
playback controls. Clicking the icon takes users to the Device
menu. If more than one device is connected, iTunes shows a list of
connected devices.
yy Central time: 11:30 AM – 12:00 PM
yy Mountain time: 10:30 – 11:00 AM
yy Pacific time: 9:30 – 10:00 AM
iTunes Store
iTunes Store is now always a selectable option to the far right of
the quick access list, and will now link you directly to the selected
media type. For example, when you’re viewing Music, clicking
iTunes Store takes you to the iTunes Store Music page.
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
yy Thursday, October 30, 2014
yy Eastern time: 2:30 – 3:00 PM
yy Central time: 1:30 – 2:00 PM
yy Mountain time: 12:30 – 1:00 PM
yy Pacific time: 11:30 AM – 12:00 PM
NOTE: You only need to attend ONE training
session.
the beat - indirect version |
October 24, 2014
|
5
boost mobile kyocera hydro icon maintenance release
Effective Oct. 9
This update provides the following enhancements/improvements:
»» KitKat® Android OS Upgrade 4.4.2 – standard Android update
»» Added Security Patch - OMA DM Client – SSL issue and Sync ML client security
improvement (Redbend patch)
»» Added Security Patch - Android OpenSSL Library
»» Added Security Patch – Android Towelroot
How will it impact customers?
Download time in the background will take around 15-20 minutes, depending on the
network. Customers can use their device when they are downloading the application.
The actual time to install the download takes about 5-10 minutes. When the customer
installs the downloaded maintenance release they will not be able to use their device until the install
has completed. The customer will be reminded prior to installing the maintenance release with a
message stating, “Your device will be out of service while installing the download”.
lg optimus f3 maintenance release
Effective Oct. 20
This update provides the following enhancements/improvements:
»» Mobile ID client update to version 2.0.20
»» ItsOn APK (Android Application Package) update to version 3.5.21-140
»» Addresses ##MEID# issue where MEID in DEC format is listed in correctly when prefix
begins with “0”
»» Addresses incorrect YouTube usage allocation
How will it impact customers?
Download time in the background will take around 5-10 minutes, depending on network.
Customers can use their device when they are downloading the application. The actual
time to install the download takes about 5 minutes. When the customer installs the
downloaded maintenance release, they will not be able to use their device until the install
has completed. The customer will be reminded prior to installing the maintenance release with a message
stating “Your device will be out of service while installing the download.”
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
the beat - indirect version |
October 24, 2014
|
6
training
best practice videos are now available in star!
You can now access the videos via STAR > My Curricula > Best Practice Videos.
did you know?
Did you know... Boost Mobile is now offering a plan
restart option? This is a great option for customers
that have depleted or exceeded their monthly service
allotments and don’t want to wait until their next MRC
payment date to restore them. For example, customers
who have exceeded their plan’s applicable 3G/4G highspeed data allotment and are throttled to 2G speeds for
the remainder of their cycle will now be able to restore
their high-speed data allotment for another month
without having to wait until their plan cycle ends. In
addition, if they have the $10 International Connect Plus
add-on, the 1,000 minute allotment to Mexico mobiles
and Dominican Republic landlines, combined, will also be
reset.
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
Did you know... The Boost Mobile and Virgin Mobile
phone insurance vendor changed on Oct. 12?
eSecuritel is the new vendor – here is what you
need to know.
»» NO CHANGES to:
yy$7 monthly add-on cost, tiered deductible, or
coverage limits
»» NEW
yyClaim site is myphonegardian.com
yyGadget Guardian™ Powered by Lookout
security app now available to customers
yyHigher Per Claim Limit – now $1500
»» eLearn Training is available in STAR under
My Courses > Phone Insurance for Prepaid
Customers 2015
Did you know... Sharp AQUOS Crystal is Boost
Mobile’s first phone with edge-to-edge crystal
display and is the #2 Android handset provider in
Japan.
»» Exclusively at Sprint, Boost Mobile and Virgin
Mobile
»» The industry is talking! Engadget article
the beat - indirect version |
October 24, 2014
|
7
training (cont’d)
SPG Dealer Sales Employee 2014 Training Roadmap
PBR
BSR/BMER/DR
BAR
Principal
Sales Mgr
Store Rep
Principal
Sales Mgr
Store Rep
Principal
Sales Mgr
Store Rep
R-Required; O-Optional; n/a-not applicable
Webbased
30
R
R
R
R
R
R
R
R
R
“
“
10
O
O
O
O
O
O
O
O
O
Ongoing
“
“
20
O
O
O
O
O
O
O
O
O
5/7/14
Ongoing
“
“
10
O
O
O
O
O
O
O
O
O
Samsung Galaxy S5
5/7/14
Ongoing
“
“
10
O
O
O
O
O
O
O
O
O
Kyocera Hydro Vibe
for Virgin Mobile
5/7/14
Ongoing
“
“
10
O
O
O
O
O
O
O
O
O
Trade and Save
Program Trial
6/20/14
6/26/14
15
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Kyocera Hydro Icon
for Boost Mobile
6/18/14
Ongoing
15
O
O
O
O
O
O
O
O
O
Phone Insurance for
Prepaid Customer
2015 Compliance
Training
9/12/14
10/10/14
30
R
R
R
R
R
R
R
R
R
Sharp AQUOS Crystal
9/30/14
Ongoing
30
O
O
O
O
O
O
O
O
O
Boost Mobile
iPhone6, iPhone 6
Plus & iOS8
10/10/14
Ongoing
30
O
O
O
O
O
O
O
O
O
Course Name
Start
Due
Customer Privacy for
NonEmployees
2/17/14
3/31/14
Kyocera Verve for
Boost Mobile
4/28/14
Ongoing
LG Volt
5/7/14
Kyocera Contact for
payLo
Location
CyberScholar
STAR > My
Courses
Delivery
STAR
Duration
(min)
“
STAR > My
Courses
“
“
“
“
“
“
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
Notes
Trial program
for select
Dealer
participants
only
“
the beat - indirect version |
October 24, 2014
|
8
CARE CORNER
Boost Mobile Self-Service Tips for
Customers
dealer care support hours
Customer support hours for the Virgin Mobile Retailer Hotline and
Boost Mobile Dealer Queue are 6 a.m - 11 p.m. CT, 7 days a week.
These hours are effective for all markets.
»» Virgin Mobile: 1-844-242-2339
»» Boost Mobile: 888-BOOST-4U (888-266-7848); (Press 88 when
the menu plays)
Your Door ID# is Specific to Your Door
Many times, new hire training is held in one store and the new
hire learns the Dealer ID# of that store. Then, when the new hire
transfers to another store, they continue to use the training store’s
Door ID#. Not using the correct Door ID# can cause the Dealer to
be on the Excessive call report.
Please remind your Store Reps that EVERY Dealer Door has a
specific Door ID#; and it can be found on the SPG Sales Portal.
Simply log in to the SPG Sales Portal – and the Door ID# is
located at the top of the screen.
The Boost Mobile $100 Port-In
promotion has been extended now
through November 3!
How can you find out the status of a port in?
Call the National Porting Center (855) 326-7983 to inquire about a
port-in already in progress. Do not call the Dealer Queue – you will
be transferred to the NPC. Save yourself a call, and call the NPC
direct for the status of a port-in already in progress.
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
I forgot my PIN
Please remind your customers of the easy
self-service option below if they forget their
PIN. When they follow the steps on their
handset - their PIN will be texted to them.
»» Select Boost Zone
»» View Account Information
»» Input Wireless Phone Number
»» Select Forgot your Account PIN?
What’s my balance due?
Every month Care receives calls from
customers who want to file Dealer
feedback reports because their service
was interrupted due to an incorrect
payment amount. This happens when the
Store Rep relies on the customer to know
exactly what their balance due is - the
customer doesn’t remember the exact
amount due and they guess. The rep takes
the payment; posts the payment and the
customer’s service is then interrupted
because the payment wasn’t the correct
amount.
Show your customers how they can find
out their exact balance due before they
ever get to the store by going to Boost
Zone on their device (or on their computer
@ boostmobile.com).
Boost Zone:
»» Select Boost Zone
»» Access My Account
»» Login
»» Select View Account Information
REMINDER! The Virgin Mobile
Retailer Hotline has changed
What’s changed? Glad you asked!
When placing a call to the VMU Retailer
Hotline, Dealers will immediately be
prompted for their Door ID# to be
authenticated as an SPG Dealer. The Dealer
Door ID# can be found on the home page
of the SPG Sales Portal.
the beat - indirect version |
October 24, 2014
|
9
Boost Mobile Phones
iphone 5s 16GB
$449.99
Touch ID fingerprint sensor
8MP iSight Camera
FaceTime HD Camera
Ultrafast LTE Wireless
iPHONE 5c 16GB
$349.99
A6 Chip
8MP iSight Camera
4” Retina Display
Ultrafast LTE Wireless
iPhone 4s
$199.99
Android 4.4,4 Kitkat OS
4.5” HD 720p Display w/Corning Gorilla Glass
5MP Camera w/Panoramic & Continuous Shot
samsung galaxy
s® iii
$249.99
BOOST WARP 4G
$99.99
Android™ 4.1 (Jelly Bean)
Dual Mode 3G/4G/Enhanced LTE
4.5” HD IPS Durable Touch Screen
Display
8MP Camera w/ 1MP Front Facing
Over 500k Apps on the App Store
iCloud – your content on all your
devices
$249.99
Android 4.1, Jelly Bean OS
Dual Mode 3G/4G/Enhanced LTE
5.7” HD IPS, Touch Screen w/
Corning® Gorilla® Glass
8MP Camera w/ 1MP Front Facing
™
kyocera hydro
edge
$79.99
™
Dual mode 3G/4G /Enhanced LTE
Android™ 4.1.2 Operating System
(Jelly Bean)
Enhanced 8MP Camera w/1080p
HD Video and 2MP Front-facing
Camera
8GB
boost max
Moto G
$59.99
kyocera hydro
Android™ 4.0 (Ice Cream Sandwich)
Waterproof*
kyocera coasttm
$79.99
Android 4.1, Jelly Bean OS
Waterproof
Smart Sonic™ Receiver Technology:
Crisp, Clear Sound
4” Impact Resistant Touchscreen
Display
™
$29.99
2MP Camera
Dual Display 2.4” Internal +
External
Caller ID
$149.99
warp sequenttm
Android™ (Ice Cream Sandwich)
Get Android® Apps on Google
Play™
1.4GHZ Processor
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
the beat - indirect version |
October 24, 2014
|
10
Boost Mobile Phones
LG Optimus F7®
$249.99
Android® 4.1, Jelly Bean OS
Dual Mode 3G/4G/Enhanced LTE
4.7” True HD IPS Display with Corning®
Gorilla® Glass 2
Kyocera DuraShock
$59.99
$599.99
Android 4.4.2 Kit Kat OS
Dual Mode 3G/4G/Enhanced LTE
5.1” Full HD Super AMOLED® display
Camera - 16MP + Flash + 4x Zoom/2.0 MP
Front-facing Camera
LG VOLT
Android 4.4 Kit Kat OS
Dual Mode 3G/4G/Enhanced LTE
4.7” qHD IPS Display w/Corning Gorilla
Glass 2
$49.99
Android™ 2.3 (Gingerbread)
Get Android™ Apps on Google Play™
3” Touchscreen Display
Slide-out QWERTY Keyboard
Boost® Force
$149.99
Android 4.0 (Ice Cream
Sandwich)
Dual mode 3G/4G/Enhanced LTE
4.0” WVGA Touchscreen
5MP camera (1MP Front Facing)
™
Rugged Dura-Grip® Exterior
2” QVCA Internal Display & External
Caller ID
Wireless Web Enabled
samsung galaxy s 5
Kyocera Milano
Samsung Galaxy
Rushtm
$49.99
Android™ 4.0 (Ice Cream
Sandwich)
Get Android® Apps on Google
Play™
3.5” Touchscreen
$179.99
LG Optimus F3
$129.99
Android™ 4.1.2 Jelly Bean OS
Dual Mode 3G/4G/Enhanced LTE
1.2 GHz Dual Core Processor
$49.99
KYOCERA VERVE
2.4” Display
Slide-out QWERTY Keyboard
2MP Camera - 2x Digital Zoom
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
the beat - indirect version |
October 24, 2014
|
11
boost mobile phones
LG Realm
KYOCERA HYDRO
ICON
$149.99
AndroidTM 4.3 Jellybean OS
Tri-Mode 3G/4G/Enhanced LTE
Edge-to-Edge 4.5” qHD Impact
Resistant Display
ALCATEL FLING
zte warp sync
$549.99
16 GB
4.7” Retina HD Display1 w/ 1334by-750 Resolution
A8 Chip w/M8 Motion
Coprocessor
iOS8 and Cloud
iPHONE 6 Plus
Android 4.4 Kitkat OS
4.5” Touchscreen Display with
Corning Gorilla Glass 2
5MP Camera w/ VGA Front-facing
Camera
HD Voice Enabled
1.2 GHz Dual Core Processor
$29.99
2.4” Internal Display
Music Player
Bluetooth 3.0
SMS w/Predictive Text
iPHONE 6
$79.99
$179.99
Android 4.4 Kitkat OS
5” HD IPS Touchscreen Display w/
Corning Gorilla Glass
8MP Camera w/ Flash/1.6MP
Front-facing Camera
HD Voice Enabled
1.2GHz Quad Processor
3G/4G/Enhanced LTE
HTC DESIRE 510
$649.99
16 GB
5.5” Retina HD Display1 w/ 1920by-1080 Resolution
A8 Chip w/M8 Motion
Coprocessor
iOS8 and Cloud
$99.99
3G/Tri-band 4G /Enhanced LTE
4.7” Touchscreen
1.2 GHz Quad-core Processor
sharp aquos crystal
$149.99
5” HD CGS LCD Display
1.2 GHz Quad-core Processor
AndroidTM 4.4.2 KitKat OS
HD Voice enabled device
Coverage not available everywhere. Nationwide Sprint Network for voice reaches over 278 million people. Nationwide Sprint 3G Network for data reaches more
than 276 million people. Sprint 4G LTE network reaches over 200 million people and the 4G WiMAX network reaches over 70 markets, on select devices. *Additional
Service Required. Device pricing excludes taxes and fees.
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
the beat - indirect version |
October 24, 2014
|
12
virgin mobile phones
$299.99
iphone 5s 16GB
$449.99
Touch ID fingerprint sensor
8MP iSight Camera
FaceTime HD Camera
Ultrafast LTE Wireless
iphone 5c 16GB
$349.99
A6 Chip
8MP iSight Camera
4” Retina Display
Ultrafast LTE Wireless
iphone 4s
$249.99
LG Optimus F3TM
4G LTE
$129.99
Dual Mode 3G/4G/Enhanced LTE
16 Hour Battery Life
4.0” Touchscreen Display
5.0MP Rear Camera
Android Operating System 4.1.2
(Jelly Bean)
REEF
$99.99
AWETM
$79.99
KYOCERA EVENT
$49.99
Waterproof (IPX7 Support)
4.0” Touchscreen Display
5.0MP Camera w/Flash
1.0MP Front-facing Camera
8GB
Over 500k Apps on the App Store
iCloud – your content on all your
devices
HTC DESIRE
$279.99
Dual Mode 3G/4G
WiFi Capable
4.5” qHD Touchscreen Display w/
Gorilla Glass 2
AndroidTM 4.1 (Jellybean)
5MP Camera w/1.0 MP Front
Facing
720p Video Recording
4.0” Touchscreen
Android™ 4.0 (Ice Cream
Sandwich)
3.5” Touchscreen Display
3.2MP Camera w/LED Flash &
Video
For information on current rates and service plans, please visit virginmobileusa.com.All prices exclude taxes. Int’l services extra. Prohibited data uses apply. State and local sales taxes and fees may apply when
adding funds to your account. Pricing and service details subject to change. Coverage is not available everywhere. Coverage not available everywhere. Nationwide Sprint Network for voice reaches over 278
million people. Nationwide Sprint 3G Network for data reaches more than 276 million people. Sprint 4G LTE network reaches over 200 million people and the 4G WiMAX network reaches over 70 markets, on
select devices.
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
the beat - indirect version |
October 24, 2014
|
13
virgin mobile phones
samsung Galaxy
S® iii 4G LTE
$249.99
Android™ 4.1.2 OS (Jelly Bean)
Dual mode 3G/4G/Enhanced LTE
Enhanced 8MP camera with
1080p HD video and 2MP frontfacing camera
kyocera hydro vibe
3G/4G/Enhanced LTE
Edge-to-Edge 4.5” qHD Display with Impact-Resistant Glass
Smart Sonic™ Receiver Technology
8MP Rear-facing Camera + Flash
(2MP Front-facing Camera)
Android™ 4.3 Jelly Bean
$299.99
HTC DESIRE 816
samsung galaxy ring
tm
$149.99
4.0” Touchscreen Display
1.4 GHz Processor
$149.99
Android 4.4 Kit Kat OS
Dual Mode 3G/4G/Enhanced LTE
5.5” S-LCD Display
1.6 GHz Quad Core Processor
TM
Android 4.1 OS (Jelly Bean)
LG VOLT
$179.99
Android 4.4 Kit Kat OS
Dual Mode 3G/4G/Enhanced LTE
4.7” qHD IPS Display w/Corning
Gorilla Glass 2
samsung galaxy s 5
$599.99
Android 4.4.2 Kit Kat OS
Dual Mode 3G/4G/Enhanced LTE
5.1” Full HD Super AMOLED®
display
HTC DESIRE 510
$99.99
3G/Tri-band 4G/Enhanced LTE
4.7” Touchscreen
1.2 GHz Quad-core Processor
ALCATEL SPEAKEASY
$19.99
3G
2.4” Display Screen w/External
Display
2.0MP Camera w/ Video Capture
Bluetooth
Camera - 16MP + Flash + 4x
Zoom/2.0 MP Front-facing Camera
HD Voice enabled device
For information on current rates and service plans, please visit virginmobileusa.com.
All prices exclude taxes. Int’l services extra. Prohibited data uses apply. State and local sales taxes and fees may apply when adding funds to your
account. Pricing and service details subject to change. Coverage is not available everywhere. Coverage not available everywhere. Nationwide Sprint
Network for voice reaches over 278 million people. Nationwide Sprint 3G Network for data reaches more than 276 million people. Sprint 4G LTE
network reaches over 200 million people and the 4G WiMAX network reaches over 70 markets, on select devices.
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
the beat - indirect version |
October 24, 2014
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14
broadband2go devices
overdrive protm
3g/4g mobile
hotspot
$119.99
Connects up to 5 Wi-Fi Enabled
Devices
LCD Display
netgear mingle
mobile hotspot
$99.99
Dual-Mode 3G/4G LTE
Connect up to 10 Wireless
Devices
paylo by virgin mobile
phones
SAMSUNG ENTRO
$14.99
External Color Display
Web Access
kyocera kona
$29.99
QWERTY Keypad
1.3 MP Camera w/Digital Zoom
Bluetooth®
Email & Web Access
Samsung montage
$14.99
2.0 MP Camera
Dual Screens
Bluetooth® (2.1 + EDR)
Text & Picture Messaging
LG ASPIRE
kyocera briotm
$39.99
Slideout QWERTY Keypad
2.0 MP Camera & Camcorder
Bluetooth®
KYOCERA CONTACT
$49.99
3.2” Capacitive Touchscreen
2MP Camera
Bluetooth® (2.1 + EDR)
$39.99
2.4” Display
Slide-out QWERTY Keyboard
2MP Camera - 2x Digital Zoom
ALCATEL RETRO
2.0MP Camera w/Video Recording
2.4” Display w/ External Display
Bluetooth
$19.99
Check out virginmobileusa.com for a detailed map to check coverage in your area.
©2014 Sprint. All rights reserved. VIRGIN and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license. Boost Mobile and the Logo are trademarks of Boost. Sprint and the logo are trademarks of Sprint
Nextel. BlackBerry ®, RIM ®, Research In Motion® SURETYPE®, SUREPRESS™ and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under
license from Research In Motion Limited. KYOCERA is a registered trademark of Kyocera Corporation. The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Kyocera Corporation is under license. Samsung
is a registered trademark of Samsung Electronics America, Inc. and its related entities. LG is a registered trademark of LG Corp. Optimus is a trademark of LG Electronics, Inc. All other marks are the property of their respective owners. Appearance of
phone may vary. Phone screen images simulated. Motorola and the Stylized M Logo are registered in the U.S. Patent and trademark office. Google, Android and Android Market are the trademarks of Google, Inc. Other marks are the property of their
respective owners.
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
the beat - indirect version |
October 24, 2014
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15
prepaid hotsheet (PAGE 1 OF 6)
Boost Mobile Data Plans Promotion - Sept. 3 - Nov. 3
»» Available at all Boost Mobile Locations
»» Promotion is available for New and Existing Customers.
»» Promotion is available on any device, however, the Boost BlackBerry 8330 device
is not compatible with this offer.
»» Customers can switch to any of the Data Boost Plans during the promotional
period regardless of what plan or phone they currently have.
»» After November 3 Data Boost Plan customers will be grandfathered onto the plan
last selected.
Boost Mobile $100 Port-in Promotion No Longer Available in
Hawaii as of Oct. 23
Eligible New Subscriber Activations must be port-ins from any non-Sprint carrier
to Boost Mobile. Page Plus port-ins are eligible. $35 minimum replenishment
required on new eligible activation. This promotion is combinable with the Boost
Mobile $30 LG Optimus F3 Promotion on an Eligible New Subscriber Activation
only which would make the LG Optimus F3 FREE to the customer.
Referral Bonus Offer: Mobile Wallet Rewards – Oct. 1 Dec. 31
»» For a limited time, customers can earn a reward of $30 on a Boost Mobile
Wallet Visa(R) Prepaid card for up to four referrals, or $25 in service credits.
»» Customers can choose either service credit or Mobile Wallet Rewards from Oct.
1-Dec. 31 With the Mobile Wallet account customers will be able to do more
with the reward such as pay bills, send money etc. or purchase in-store.
Boost Mobile $30 Off LG Optimus F3 Promo Sept. 26 - Nov. 3
»» $30 off Boost LG Optimus F3 on all Eligible New Subscriber Activations.
»» This promotion is combinable with the $100 Port-in Promotion on an Eligible
New Subscriber Activation only which would make the LG Optimus F3 FREE to
the customer.
NEW DEVICES
Boost iPhone 6 Device SRP - $549.99
(excludes taxes) (Silver/Gold/Space
Gray)
Key Features:
»» 3G/4G LTE
»» 4.7” Retina HD Display
»» A8 Chip with M8 Motion Coprocessor
»» 8 MP iSight camera and 1080p HD
video recording
»» Touch ID fingerprint sensor
Boost iPhone 6 Plus Device - SRP
$649.99 (excludes taxes) (Silver/Gold/
Space Gray)
Key Features:
»» 3G/4G LTE
»» 5.5” Retina HD Display
»» A8 chip with M8 Motion Coprocessor
»» 8 MP iSight camera and 1080p HD
video recording
»» Touch ID fingerprint sensor
Also launching Boost iPhone 5c (8GB)
Device SRP $299.99.
Boost Sharp Aquos Device SRP - $149.99
(excludes taxes)
Key Features:
»» 3G/4G LTE
»» 5.0” Edgeless Screen
»» 8MP Camera with 1080p Full HD Video
»» Android 4.4.2 KitKat
»» Harman/Kardon/Livestage&Clari-Fi
Boost Alcatel One Touch Fling Device –
SRP $29.99 (excludes taxes)
payLo Alcatel One Touch Retro Device –
SRP $19.99 (excludes taxes)
Key Features:
»» 2MP camera with Video recording
»» 2.4” Display screen with external display
»» Stylish Flip design
»» Large Button Keyboard
»» Built-In Music player (requires SD card)
Boost Mobile HTC Desire 510 - SRP
$99.99
Key Features:
»» Dual-Mode 3G/4G LTE
»» 4.7” Super-LCD Touchscreen Display
»» 5MP Rear-Facing Camera (1.2MP FrontFacing)
»» AndroidTM 4.4 Kit Kat
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
prepaid hotsheet |
October 24, 2014
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16
prepaid hotsheet (PAGE 2 OF 6)
Prepaid Selling Tools
Boost Mobile Price Plan Restart - Effective Oct. 23
Boost Mobile Everyday Value Menu
»» Allows subscribers to restart their monthly plan once they’ve reached the 3G/4G
data allotment.
»» Subscriber’s MRC payment date will change to one month from that date.
REMINDER! Prepaid Phone Insurance program now
provided by eSecuritel
»» Please refer to the Phone Insurance resources, such as the Cost Benefit Sheet,
How to File a Claim, FAQs, Quick Reference Guide, Customer Retention Process,
and What’s New for more information. The documents are located on the SPG
Sales Portal and i-Connect.
Featuring the Sharp Aquos.
»» Everyday Value Menu can be found at
the following locations:
yy SPG Sales Portal > Library > Sell It
In A Minute Brand Documents
yy The BEAT Oct. 24
yy Adbuilder by Oct. 24
yy Spanish version will be available by
Oct. 24 on Adbuilder and the SPG
Sales Portal.
yy SPG Sales Portal > Library > Handset Insurance
REMINDER! Virgin and Boost Mobile Dealer hotline hours are
6 a.m. - 11 p.m. CT, 7 days a week
»» Virgin: 1-844-242-2339
»» Boost: 888-BOOST-4U (888-266-7848) (Press 88 when the menu plays)
Virgin Mobile Beyond Talk - New Rate Card
New $5 International and $10 International + Bolt-on Plans (Same features as the Boost
$5/$10 International Connect Bolt-Ons)
Merchandising Updates
The Boost HTC Desire 510 dummy mock will be available to order on Oct. 27.
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
prepaid hotsheet |
October 24, 2014
|
17
prepaid hotsheet (PAGE 3 OF 6)
Current SRP
SPG Devices by Brand
Device
Out the
Door
Device
Mix
SKU
Boost Mobile
3G/Feature
Kyo Coast
Feature
KYS2151ABB
$29.99
$65.00
5%
Samsung Array
Feature
SS390ABB
$49.99
$85.00
0%
Kyo Verve
Feature
KYS3150ABB
$49.99
$85.00
1%
Kyo DuraShock
Feature
KYE4210ABB
$59.99
$95.00
1%
LG Realm
Android
LGLS620ABB
$79.99
$115.00
5%
Kyo Hydro
Android
KYC5170ABB
$59.99
$95.00
5%
ZTE Warp Sequent
Android
ZTEN861ABB
$149.99
$185.00
2%
Moto G
Android
MOT1031ABB
$79.99
$115.00
8%
LG Tribute
Android/Enhanced LTE
LGLS660ABB
$79.99
$115.00
NA
ZTE Warp 4G LTE
Android
ZTE9510ABB
$99.99
$135.00
6%
HTC Desire 510
Android/Enhanced LTE
HTC0PCV1ABB
$99.99
$135.00
31%
LG Optimus F3
Android
LG720ABB
$129.99
$135.00
7%
Kyocera Hydro Icon
Android/Enhanced LTE
KYC6730ABB
$149.99
$185.00
3%
Sharp Aquos Crystal BR ONLY
Android/Enhanced LTE
SH306SHBBB
$149.99
$185.00
9%
LG Volt
Android/Enhanced LTE
LGLS740ABB
$179.99
$215.00
1%
ZTE Warp Sync
Android/Enhanced LTE
ZTE9515ABB
$179.99
$215.00
2%
3G/Android
4G LTE/Android
Boost MAX
Android
ZTE9520ABB
$249.99
$285.00
2%
Sansung Galaxy S III Tri-M
Android/Enhanced LTE
SPHL710TABB
$249.99
$285.00
4%
iPhone 5c 16GB EOL
iPhone
$349.99
$385.00
1%
iPhone 5s 16GB
iPhone
$449.99
$485.00
1%
iPhone 6 16GB
iPhone
$549.99
$585.00
0%
Samsung Galaxy S 5
Android/Enhanced LTE
$599.99
$635.00
1%
iPhone 6 Plus 16GB
iPhone
$649.99
$685.00
0%
SPHG900BBB
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
prepaid hotsheet |
October 24, 2014
|
18
prepaid hotsheet (PAGE 4 OF 6)
SPG Devices by Brand
Device
Current SRP
Out the
Door
Device
Mix
SKU
Virgin Mobile
3G/4G WiMax/Android
HTC Desire
Android
HTC315CAVB
$279.99
$315.00
1%
4G LTE/Android
Optimus F3
Android
LG720AVB
$129.99
$165.00
5%
Kyocera Hydro Vibe
Android
KYC6725AVB
$149.99
$185.00
5%
LG Volt
Android/
Enhanced LTE
LGLS740AVB
$179.99
$215.00
11%
Sansung Galaxy S III
Android/
Enhanced LTE
SPHL710AVB
$249.99
$285.00
4%
HTC Desire 816
Android
HTC710CAVB
$299.99
$335.00
7%
iPhone 5c 16GB
iPhone
$349.99
$385.00
2%
iPhone 5s 16GB
iPhone
$449.99
$485.00
1%
Samsung Galaxy S 5
Android/
Enhanced LTE
SPHG900BVB
$599.99
$635.00
1%
Netgear Mingle
Hotspot
NTGR778AVB
$99.99
$104.99
77%
Franklin U600
Stick
VMU600FRKIT400
$49.99
$54.99
4%
Sierra Overdrive Pro
Hotspot
VM802SWKIT430
$119.99
$124.99
2%
Feature
VPM270SMKIT791
$14.99
$34.99
70%
Broadband2Go
3G/4G WiMax
payLo 3G
Samsung Entro
Kyo Kona
Feature
KYS2151APB
$14.99
$34.99
24%
Kyo Brio
Feature
KYS3015APB
$29.99
$49.99
2%
Kyo Contact
Feature
KYS2151APB
$39.99
$59.99
1%
Samsung Montage
Feature
VPM390SMKIT794
$39.99
$59.99
1%
LG Aspire
Feature
LGLN280APB
$49.99
$69.99
1%
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
prepaid hotsheet |
October 24, 2014
|
19
prepaid hotsheet (PAGE 5 OF 6)
BOOST MOBILE PRODUCT WARRANTY INFORMATION
Q: Where can I find warranty information?
Q: How do I file a warranty claim?
A: Visit http://support.boostmobile.com/service_policies/
warranty_policy.html for general warranty information.
Detailed warranty information can be found in your phone’s
user guide. If you have misplaced your phone’s user guide,
a copy can be downloaded at www.boostmobile.com/
userguides.
A: Motorola – If you have a Motorola phone and need
in-warranty phone support, please call 1-800-331-6456.
(1-800-453-0920 for iDEN phone support) and say “my
phone needs to be repaired” when prompted. You can
also visit http://servicemyphone.motorola.com.
Q: My phone is not listed above, how long is the warranty
period for my phone?
A: To determine the warranty period of a handset not listed
please visit www.boostmobile.com/userguides.
Q: When does my warranty period begin and end?
A: Warranty periods vary by phone model. Most come with
a 12 month warranty from the date of purchase. Proof of
purchase is required.
Q: What is covered under the manufacturer’s warranty?
A: A manufacturer warranty protects your phone against
manufacturer’s defects. The following conditions are an
example of what may NOT be covered by your warranty*:
•Units that show evidence of tampering
•Physical damage (cracks, scratches, etc.) to the surface of
the product resulting from misuse
•Exposure to fire, water or excessive moisture or dampness
or extreme heat, liquid or physical damage
•Products which have been improperly installed, repaired,
maintained or modified
RIM – If you have a BlackBerry® smartphone from Boost
Mobile and need in-warranty phone support, please visit
http://www.boostmobile.com/support/services-policies/
warranty/#bbwarranty or call Boost® Customer Care at
1-888-266-7848.
Samsung – If you have a Samsung phone and need inwarranty phone support, please call 1-888-987-4357 or
visit http://www.samsung.com/us/support/
LG – If you have an LG phone and need in-warranty phone
support, please call 1-800-793-8896 or email http://
us.lgservice.com or 201 James Record Road, Huntsville,
AL 35824.
HTC – If you have an HTC phone and need in-warranty
phone support, please call 1-866-449-8358 or visit www.
htc.com/us/support.
ZTE – If you have a ZTE phone and need in-warranty
phone support, please call 1-877-817-1759 or 1-212-4440502.
KYOCERA / SANYO - If you have a Kyocera phone and
need in-warranty phone support, please call 1-800-3494478 or visit http://www.kyocera-wireless.com/warranty/.
*This information is general and should be used for reference
only. Refer to the actual product warranty for specific
details.
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
prepaid hotsheet |
October 24, 2014
|
20
prepaid hotsheet (PAGE 6 OF 6)
$25 Warranty Service Fee - Nov. 9 Implementation
Effective Nov. 9, a $25 Warranty Service Fee will apply to Virgin Mobile warranty exchanges. The Service Fee does not apply
to Boost Mobile, Virgin Mobile payLo or Assurance Wireless.
High-tier smartphones have grown in the Prepaid base, and it is necessary to implement a nominal fee to off-set the
increasing costs of the warranty replacements.
»» Our new $25 fee will be in line with our competitor’s fees, which range from $15-$50 for warranty replacements. The $25
fee is also a significant savings over purchasing a replacement device.
yy Low-Tier Smartphones have an average MSRP of approximately $90
yy High-Tier Smartphones have an average MSRP of approximately $235
Care will continue to process the exchange and charge the service fee, which is payable via account balance, debit/credit
card or PayPal.
For customers enrolled in Virgin Mobile Phone Insurance, the $25 warranty fee will be waived once per a rolling 12-month
period.
»» The fee waiver enhances the value of Phone Insurance, which already covers physical damage and lost/stolen devices for
only $7 a month.
With the launch of the $25 Warranty Service Fee, the following is a reminder of our warranty support for each of our Prepaid
brands:
»» Virgin Mobile – For Day 1 - Day 365, customers with a warranty issue contact Customer Care and will be shipped a
replacement device.
yy The replacement device may be refurbished. All refurbished devices are covered for the remainder of the original
1-year warranty or for 90 days, whichever is longer.
yy Care does not process iPhone warranty exchanges. iPhone customer should be redirected to Apple for warranty
support.
Please Note: The $25 Service Fee does not apply to Virgin Mobile payLo or Boost Mobile customers. Boost Mobile customers
must contact the device OEM for warranty support.
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
prepaid hotsheet |
October 24, 2014
|
21
merchandising updates
Indirect
»» Boost Mobile Samsung entryway floor displays are being delivered to the top 200
PBR doors in Samsung device sales. Shipments can be tracked here. Once on the
site, please enter the tracking #s from column A into the “Quick Track” section at the
bottom of the front page.
Sprint Confidential Information – Restricted for internal use only.
©2013 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
RESOURCES
»» Indirect Merchandising Grid
»» Indirect Merchandising Directives
Merchandising Grids and Directives are
also available on the SPG Sales Portal.
merchandising updates |
October 24, 2014
|
22