Terveystalo Workfuture Services Price list 2015 Terveystalo Workfuture Services | Brief Price List 2015 Table of contents Terveystalo Workfuture Services................................................................. 3 Terveystalo Occupational Healthcare......................................................................4 Preventive services and promotion of ability to work.....................................5 Medical care and services for restoring ability to work...................................7 Examinations and tests........................................................................................ 8 Other services.......................................................................................................12 Terveystalo Well-being at Work.............................................................................15 Terveystalo Productivity..........................................................................................19 Complementary health services............................................................................ 20 Save time and money with Terveystalo’s Preferred Customer Program.........21 Terveystalo Workfuture Services | Brief Price List 2015 | page 2 Terveystalo Workfuture Services Terveystalo Workfuture Services is a service package developed to meet the needs of the world of work. For employers of all sizes and shapes, we offer comprehensive occupational healthcare and productivity services as well as services promoting well-being at work. From the customer’s perspective, a uniform service package is more effective, more productive and easier to manage. Our goal is a better future at work for everyone: employers, employees, the Finnish society and the Finnish competitiveness. Terveystalo’s participatory and active approach is based on cooperation and dialogue with our customers, while the primary targets of our actions are not only employees, but also the workplace, its conditions, and the entire workplace community. Healthcare services that follow good occupational healthcare practices are always based on the individual needs of the workplace community, and its coverage is determined by matters such as the nature of work, working arrangements, staff structure, job conditions, and potential changes to them. An action plan prepared in cooperation with the customer is a foundation for excellent and efficient occupational healthcare services. Terveystalo’s multidisciplinary teams specializing in occupational healthcare services ensure that services are delivered in accordance with the agreed objectives. Our approach also covers cooperation with other work support services, such as rehabilitation institutions and insurance companies. Effective occupational healthcare services and an active management of ability to work calls for up-to-date, targeted information to meet the needs of HR, management, and occupational healthcare services. Terveystalo’s web-based solutions for managing ability to work make it easier to target measures, quantify results and monitor them, while also advancing cooperation with our customers. Terveystalo Workfuture Services | Brief Price List 2015 | page 3 Terveystalo Occupational Healthcare The core of our workfuture services is made up by our strong and versatile expertise in occupational healthcare. Active management of ability to work produces the best results for the individual and the company. The task of Terveystalo Occupational Healthcare is to ensure that the personnel resources of the company and organization are healthy and happy and available for productive work. Our occupational healthcare services are strongly focused on preventive measures with the aim to secure a healthy and safe working environment and a functional workplace community. We take the responsibility for the prevention of work-related illnesses, and the promotion and development of employees' operating capacity and ability and willingness to work throughout their careers. The role of occupational healthcare services is to support preventive choices important for the health of employees and to help our customer organization in a comprehensive management of ability to work. It is also our task to ensure that in case of acute illness, treatment is available instantly and the patient can ultimately return to work as soon as possible. In the treatment of acute illness or accidents, instant access to care and straightforward treatment pathways are particularly important when measured in terms of absences and the length and percentage of disability. It is also possible to extend our contract to cover a variety of examinations and tests, treatments, or consultations by a specialist or other healthcare professionals. Terveystalo’s extensive specialist, examination, and hospital services are available for our customers as specified in our contract. Terveystalo Workfuture Services | Brief Price List 2015 | page 4 Preventive services and promotion of ability to work Our occupational healthcare services are always provided by a multidisciplinary team of occupational health physicians, nurses, physiotherapists and psychologists, and, when needed, other occupational healthcare specialists. The occupational healthcare package and its contents are always prepared together with the customer. Occupational healthcare services are responsible for the following preventive services designed to promote health and ability to work: • Cooperation in occupational healthcare matters • Workplace surveys; the assessment of health risks caused by work and working conditions and an evaluation of occupational healthcare needs • Goal-oriented planning of measures and monitoring of the execution of the action plan in cooperation with the customer organization • Occupational health examinations • Sustainment and promotion of employees’ ability to work • Informing, counseling and advising • Solving issues related to ability to work, monitoring coping at work and referrals to medical or occupational rehabilitation • First-aid training: needs appraisal, planning and assistance in organization • Evaluation and monitoring of quality and effectiveness of measures, preparation and analysis of reports, and discussing them with the customer organization Preventive occupational healthcare services and promotion of ability to work, charges by the hour: Occupational health nurse € 78.00 Occupational health physician € 154.00 Occupational health psychologist € 137.50 Occupational physical therapist € 81.20 Other professionals Dietician € 122.70 Social care professional € 122.70 Work ability coach € 122.70 + VAT The most common preventive occupational healthcare services provided by occupational healthcare professionals and experts are usually charged by the hour. The hourly rate is charged for each beginning quarter of an hour. If the preventive occupational healthcare service is provided by a specialist, a 5% premium shall be added to the price. The total price of an occupational medical examination is determined on the basis of its duration and extent, which is agreed upon in advance. Medical examinations by an occupational health nurse, psychologist, or physical therapist last from 1 to 1.5 hours, while examination by an occupational health physician lasts from 30 minutes to one hour. The services of a work ability coach are subject to VAT and do not entitle to a reimbursement from Kela for occupational healthcare services. • Phone, written or online consultation Charged according to the time spent and the professional group. Occupational healthcare reports Customer-specific analysis and tailoring of the reports charged according to the time spent and the professional group. Services of an IT reporting specialist: €150.00/hour. Reports: • Reasons for visits • Reasons for occupational health examinations • Identification of risks to ability to work • Absences due to illness • Costs of occupational healthcare services • Findings The general fee includes one report per year prepared on the basis of the business ID and delivered in the action plan meeting. In addition to the standard reports, it is also possible to prepare separately agreed tailored reports. Such reports are charged according to an hourly rate specific for the professional group. For data security reasons, some of the reports may not be available. If the sample for a data item is too small (less than 20 persons), the data is not printed on the report. Terveystalo Workfuture Services | Brief Price List 2015 | page 5 Other preventive healthcare services Groups The group price applies if the group participants are from the same organization. The individual price applies if the group participants are from different organizations. Prices are starting prices. In addition, the participation of other occupational healthcare professionals or experts is charged by the hour. Groups may or may not be occupational healthcare services reimbursed by Kela. Groups promoting well-being at work are subject to VAT. Any individualized initial assessments of group participants shall be charged according to the hourly rates of occupational healthcare personnel. Starting from 1 hour € 435.10 Debriefing (1 instructor) Starting from 1 hour € 300.00 Brief psychotherapy For individuals € 150.00/60-min session For groups Promoting well-being at work Weight control group Debriefing (2 instructors) € 3500.00/group or € 350.00/person Brief: € 3900.00/group € 433.30/person Personal Resources Group Extensive: € 6240.00/group € 471.10/person Good sleep group € 4545.00/group or € 505.00/person No smoking treatment € 407.30/person € 94.60/participant/session Workplace community conflict negotiation Hourly rate € 300.00 Consultation for managers in demanding leadership situations Hourly rate € 300.00 + VAT Heart rate variability (HRV) measurement 3 days Musculoskeletal system care Healthy neck group € 3600.00/group or € 400.00/person Healthy back group € 3600.00/group or € 400.00/person € 387.20 Includes measurement, analysis of results, personal feedback from a professional, and a proposal for further measures on the basis of the results. Surveys First-aid training Health survey online € 25.00/person/survey sheet + VAT paper € 27.00/person/survey sheet + VAT € 25.00/person/survey sheet + VAT Emergency first-aid course EA (4h) € 980.00/group or € 108.90/person Emergency first-aid course EA (6h) € 1110.00/group or € 123.30/person TyöOptimi survey Emergency first-aid course EA (8h) € 1190.00/group or € 132.20/person Better Workplace Community Survey on workplace atmosphere First-aid course EA1® (16h) € 1770.00/group or € 196.70/person First-aid course EA2® (16h) € 1770.00/group or € 196.70/person Course support materials (First Aid book) €39.80 First-aid course certificates are included in the course prices. Groups tailored according to customer requirements Prices subject to a separate quotation subject to quotation Other surveys shall be tailored with our partners to suit the needs of the company. The time spent on the analysis of the results and the feedback shall be charged according to the hourly rates of occupational healthcare personnel. Lectures on occupational healthcare Occupational health physician starting from 1 hour: € 429.90 Occupational health nurse starting from 1 hour: € 199.80 Occupational health psychologiststarting from 1 hour: € 421.10 Occupational physical therapist starting from 1 hour: € 199.80 Dietician Terveystalo Workfuture Services | Brief Price List 2015 | page 6 starting from 1 hour: € 380.00 Medical care and services for restoring ability to work Includes occupational healthcare-oriented medical services by a general practitioner (or equal) and consultation and examinations by a specialist. Services by a general practitioner (or equal) may also refer to appointments with and procedures performed by an (occupational healthcare) nurse. Prices for illness-related visits Occupational health physician* Appointment max. 10 minutes € 21.80 Appointment max. 20 minutes € 46.60 Appointment max. 30 minutes € 68.20 Appointment max. 45 minutes € 101.70 Appointment max. 60 minutes € 134.80 Phone, written or online consultation According to the time spent; minimum time 10 minutes Certificates and statements SVA certificate free of charge Renewal of a prescription (max. 2 medicinal products)€ 14.70 SVB statement, brief € 65.60 Electronic prescription SVB statement, comprehensive € 98.30 € 0.21/medicinal product SVB statement, extremely comprehensive and demanding: according to the time spent starting from € 147.30 Occupational health nurse Appointment max. 10 minutes € 17.90 Certificate for a driver’s license € 33.50 Appointment max. 20 minutes € 27.60 Appointment max. 30 minutes € 36.80 Certificate on a medical fitness examination of seafarers € 38.30 Appointment max. 45 minutes € 55.30 Diver’s medical certificate € 38.30 Appointment max. 60 minutes € 74.50 Medical Certificate in English € 38.30 Vaccination certificate € 13.30 Drug test statement € 25.30 Intermediate medical certificate for a radiation worker € 28.70 Phone, written or online consultation According to the time spent; minimum time 10 minutes Nurse (No reimbursement by Kela) Appointment max. 20 minutes € 23.70 Appointment max. 30 minutes € 36.50 Appointment max. 40 minutes € 50.60 Appointment max. 60 minutes € 71.30 * In acute cases, medical care may be provided by another occupational health physician than your designated one or by a general practitioner. We aim to direct you to your designated occupational health physician as soon as possible, but not later than by your third appointment. Terveystalo Workfuture Services | Brief Price List 2015 | page 7 Laboratory tests Standard laboratory tests (1) General code Blood tests 1026 S-ALAT Serum alanine aminotransferase € 16.40 1046 S-AFOS Alkaline phosphatase € 16.40 1078 S-Amyl Amylase € 16.40 1216 S-CRP C-reactive protein € 26.60 1469 fS-Gluk Glucose € 16.40 1483 Pt-Gluk-R1 Oral glucose challenge test € 48.70 1489 S-GT Transglutaminase € 16.40 6128 B-HbA1C Hemoglobin A1 € 31.30 2001 S-K Potassium € 16.40 2013 fS-Ca Calcium € 16.40 2143 fS-Krea Creatine € 19.20 3075 Ly-HLAB27 Human leukocyte antigen B27 € 62.10 1885 S-tTGAbA Tissue transglutaminase, IgA antibodies € 53.70 4614 B-Lakt-D Lactose intolerance, DNA test € 53.70 2197 Pt-Lakt-R1 Oral lactose tolerance test € 63.10 2203 B-La Sedimentation rate € 18.90 2382 S-Na Sodium € 16.40 2474 B-PVK+T Basic blood work and thrombocytes € 31.30 1775 S-PuumAb Puumala virus antibodies € 98.10 2245 fS-Lipidit Lipid panel € 57.90 3550 S-RF Rheumatoid factor, determination (quant.) € 30.70 4532 P-TnT Troponin T (indicator of sudden cardiac muscle damage) € 48.00 4531 hS-TnI Troponin I (indicator of sudden muscle damage) € 48.00 2832 S-TSH Thyroid-stimulating hormone € 48.80 2836 S-T4-V Thyroxine, free € 48.80 3696 B-TVK Full blood count € 36.40 2884 S-Uraat Uric acid € 16.40 General code Urine tests 1155 U-BaktVi Bacterial culture (Uricult) € 25.50 1881 U-KemSeul Chemical screening € 24.10 3268 U-Tutk-1 Urine examination 1, phased study € 26.80 Terveystalo Workfuture Services | Brief Price List 2015 | page 8 Laboratory tests Standard laboratory tests (2) General code Stool tests 3442 F-BaktVi1 Bacterial culture 1, stool € 43.80 2608 F-SalmVi Salmonella culture € 22.20 3813 F-hHb-0 Fecal occult blood, 1 sample € 18.00 Standard laboratory tests (3) Examination packages Examination package TThScreen (overall examination) 9480 B-PVK+T, fP-Gluk, fS-Kol, fS-Kol-HDL, fS-Kol-LDL, fS-Trigly, S-ALAT, S-GT, S-Krea € 91.90 Examination package TThScreen (comprehensive overall examination) 9481 General code B-PVK+T, fP-Gluk, fS-Kol, fS-Kol-HDL, fS-Kol-LDL, fS-Trigly, S-ALAT, S-ASAT, S-CDT, S-GT, S-K, S-Krea, S-Na, S-Uraat, S-Tsh, S-T4V € 162.80 Examinations performed in local laboratory/emergency duty 1026,PIK S-ALATp Serum alanine aminotransferase € 19.50 1028,PIK S-Albp Albumen € 23.20 1046,PIK S-AFOSp Alkaline phosphatase € 19.50 1078,PIK S-Amylp Amylase € 19.50 1128,PIK S-ASATp Aspartate aminotransferase € 19.50 1185,PIK S-Bilp Bilirubin € 19.50 1216,PIK S-CRPp C-reactive protein € 35.10 2013,PIK S-Cap Calcium € 22.30 3939,PIK P-FIDDp Fibrin D-dimers € 54.30 2245,PIK fS-Lipiditp Lipid panel € 60.90 1471,PIK S-Glukp Glucose € 24.90 1471,PIK P-Glukp Glucose € 24.90 1483,PIK Pt-Gluk-R1p Oral glucose challenge test € 51.80 1489,PIK S-GTp Transglutaminase € 19.50 6128,PIK B-HbA1cp Hemoglobin A1C € 34.30 2001,PIK S-Kp Potassium € 19.50 2143,PIK S-Kreap Creatinine € 22.30 2382,PIK S-Nap Sodium € 19.50 4532,PIK P-TnTp Troponin T € 56.50 4531,PIK hS-TnI Troponin I € 56.50 4520,PIK P-TT-INRp Thromboplastin time as INR € 26.10 2884,PIK S-Uraatp Uric acid € 19.50 1881,PIK U-KemSeul Chemical screening of urine € 27.10 3813,PIK F-hHb-O Fecal occult blood € 21.10 Terveystalo Workfuture Services | Brief Price List 2015 | page 9 Other examinations General code Eye examinations 1789 Biomorphic measurement of retinal nerve fiber layer € 165.00 1798 Field of vision, threshold measurement € 110.00 XCK10 Fundus photography € 89.00 XCH05 24-hour intraocular pressure curve € 37.00 1802 Intraocular pressure, single measurement € 17.00 2179 Tear secretion test € 16.50 1807 Examination of color vision with plates or chips € 23.50 1799 Corneal topography test € 73.00 1789X47 Fundus photography test for diabetics (incl. 5 images/eye + a statement by an ophthalmologist) € 159.00 Code Endoscopies through natural orifices UJD02 Gastroscopy € 406.00 UJF32 Endoscopy of the large inestine (colonoscopy) € 493.00 UJF45 Endoscopy of the sigmoid colon (sigmoideoscopy) € 433.00 UKC02 Endoscopy of the urinary bladder (cystoscopy) € 334.00 Removal of polyps in connection with colonoscopy ( JFA15) or pathological examination samples (Ts-PADGast, Ts-PADColo) are not included in the price. General code Clinical physiological examinations 3151 Standard audiogram € 59.30 2680 Spirometry, screen € 41.60 Terveystalo Workfuture Services | Brief Price List 2015 | page 10 Imaging tests Standard imaging examinations X-ray examinations Price group 1 Cervical spine, hip, ankle, shoulder, knee, sacroiliac joints, sinuses, thorax or other examinations of a similar level € 86.60 each Cervical spine (flexion and extension), lumbar spine, chest or other examinations of a similar level € 96.80 each Price group 2 Other examinations € 116.20 each HA1AA Standard mammography € 132.50 each HA1BA Comprehensive mammography € 196.70 each NK6QA Bone densitometry € 150.80 each 8303 Additional film or CD for X-ray images € 27.50 each MRI Price group 1: Brief high-field MRI Includes brief high-field MRI, a limited analysis of the problem and a control visit. Examples: sinuses and the exclusion of a fracture. € 305.00 each Price group 2: High-field MRI Includes a standard high-field MRI. Examples: knee, hip, wrist, hand or other examinations of a similar level € 603.00 each Price group 3: Extensive high-field MRI Includes an extensive high-field MRI. Examples: lumbar spine, chest, sacrum, heart or urinary tracts or other examinations of a similar level € 784.00 each Price group 4: Very extensive high-field MRI Includes a very extensive high-field MRI. Such as limbs, chest or abdominal aorta, head, cerebral arteries and carotid arteries or other examinations of a similar level Terveystalo Workfuture Services | Brief Price List 2015 | page 11 € 826.00 each Other services Expert consultations or coordination work Expert consultations by a major customer physician Coordination work by an account manager or coordinating occupational health nurse € 176.00/hour € 83.50/hour General fee € 38.60/person/year The general fee includes appointment services, customer service, invoicing services, mailing and office duties, maintenance and servicing costs of machines, equipment, and IT systems, medical consumables, professional literature, continuing education, workwear and laundry costs. In addition to the general fee, companies with up to 6 employees pay an occupational healthcare fee. Occupational healthcare fee The occupational healthcare fee is not subject to Kela reimbursement. Companies with more than 6 employees that are Terveystalo customers do not pay the occupational healthcare fee. The occupational healthcare fee does not replace the general fee. - Comprehensive and statutory occupational healthcare for up to 3 persons € 45.90/person/year - Comprehensive and statutory occupational healthcare for 4–6 persons € 25.50/person/year Annual fee for self-employed persons € 142.60/person/year The annual fee for self-employed persons (€142.60) includes the general fee (€38.60), an update of the action plan and a health survey (1h 20min appointment with an occupational health nurse; €104.00) once a year. The services are billed in phases during the financial period. Recording service for absences due to illness € 5.00/page Recording of external (paper) and self-reported sick leave certificates as a service. Standardized electronically recorded absences due to illness can be stored free of charge via uploads in Terveystalo Työterveys Extranet. Recording other than standardized electronically recorded absences due to illness as a service shall be charged according to the hourly rates of occupational healthcare personnel. E-services Terveystalo Työterveys Extranet The interactive online service Terveystalo Työterveys Extranet serves as a communication, contact, and service channel between the customer organization and the designated occupational healthcare professionals at Terveystalo. included in the occupational healthcare service agreement Terveystalo Sirius HR Terveystalo Sirius HR is an electronic system for managing ability to work. It serves as a shared tool between the HR department and the occupational healthcare services for managing the organization’s collective ability to work. subject to a separate quotation Terveystalo Oma Terveys Terveystalo Oma Terveys, an online service for occupational healthcare clients, allows an easy access and management of personal medical information. free of charge for occupational healthcare clients Other occupational healthcare services and physiotherapy services shall be charged according to the rates of our contractor network; billing charge for contracted services € 39.80/invoice Visits to clinics and occupational health centers The quoted rates (without extra charges) are valid on weekdays (Mon-Fri) between 7 am and 8 pm. Evening visits (Mon-Fri, from 8 pm to 10 pm) are subject to a 50% increase. Night-time visits (Mon-Fri,from 10 pm to 7 am; Saturday mornings until 7 am) are subject to a 70% increase. Visits on Saturdays from 7 am to 6 pm are subject to a 50% increase. Visits on Saturdays and Sundays from 6 pm to 7 am (Monday mornings until 7 am), public holidays, Midsummer Eve, and Christmas Eve are subject to a 100% increase. Please note that the extra charges for evening, night and weekend visits may differ between clinics. Check the prices with your clinic. Terveystalo Workfuture Services | Brief Price List 2015 | page 12 Other services Evening, night, and weekend work at customer’s premises Evening work (Mon-Fri, from 6 pm to 10 pm) is subject to a 50% increase Nigh work (Mon-Fri, from 10 pm to 6 am) is subject to a 70% increase Weekend work (from Sat 6 am to Mon 6 am) is subject to a 100% increase Missed appointments Cancellations of appointments with specialists must be made at least 24h before the time of the appointment. Other cancellations must be made at least before 12h before the time of the appointment. Cancellations of group visits or visits to the workplace must be made no later than one week before the time of the visit. The above limits shall be adhered to unless otherwise agreed in a separate agreement. For late cancellations and missed appointments, we charge the listed price in full. Occupational accidents and diseases Visits related to occupational accidents or diseases shall be invoiced directly from the insurance company. If the insurance company makes a negative compensation decision, the employer shall be invoiced later. Travel time and expenses The prices for occupational healthcare services and services promoting well-being at work that are provided in customer premises or other location determined by the customer do not include the costs of the travel time, which shall be charged according to the hourly rates of occupational healthcare professionals (each beginning quarter of an hour), plus travel expenses according to the Traveling Regulations of the Finnish Tax Authority. Reasonable travel expenses according to the Traveling Regulations of the Finnish Tax Authority shall be added to the price of all-day services promoting well-being at work, if they require travel by the coach. Travel time is included in the price. Travel expenses shall be taken separately into account in the quotation for the above-mentioned services promoting well-being at work. General This price list is valid from January 1, 2015, until further notice. The pricing of Terveystalo products/services outside this price list complies with the Terveystalo general price list, which is maintained in the patient database system used by Terveystalo. Products/services may be added to or removed from the Terveystalo price list following the developments in the healthcare service sector. Availability of the services varies between Terveystalo clinics. We reserve the right to increase prices due to changes in legislation and/or authority regulations. Terveystalo Workfuture Services | Brief Price List 2015 | page 13 Physiotherapy In Terveystalo clinics 300A Physiotherapy, 30 min. € 51.00 300B Physiotherapy, 45 min. € 65.00 300C Physiotherapy, 60 min. € 79.00 OMT physiotherapy In Terveystalo clinics 300AOMT OMT physiotherapy, 30 min. € 61.00 300BOMT OMT physiotherapy, 45 min. € 81.00 300COMT OMT physiotherapy, 60 min. € 102.00 Consultation with specialists Terveystalo Workfuture Services also include consultations with specialists. The inclusion of consultations in your service package is subject to a separate agreement. The prices for specialist consultations is determined on the basis of the training and experience of the specialist and shall be charged by the hour. Terveystalo Workfuture Services | Brief Price List 2015 | page 14 Terveystalo Well-being at Work Terveystalo's Well-being at Work services are complementary services to occupational healthcare services. In many cases, they complement and take further the measures initiated by occupational healthcare services. Through occupational healthcare services, health check-ups and other studies on employees’ well-being, we collect information that can help in planning and targeting a variety of measures. Targeted measures based on carefully analysed data serve best in supporting the health and well-being of both individual employees and the entire workplace community. This also adds to the efficiency and costeffectiveness of such measures. Terveystalo Well-being at Work services consist of two areas: the development of organization and leadership, and the promotion of well-being. Standard service packages include coaching or guidance provided either individually or in groups. In addition to the standard choices, we can also tailor service packages to suit our customers’ requirements – up to comprehensive well-being at work programs. Terveystalo Workfuture Services | Brief Price List 2015 | page 15 Services promoting well-being at work For developing leadership and the organization Terveystalo Coaching Terveystalo Coaching Private coaching €3500.00 / Group coaching € 7500.00 Terveystalo Coaching (private or group coaching) helps experts and managers in recognising and deploying their personal resources, reaching their objectives and succeeding even when facing extreme pressure. Terveystalo Coaching supports a more effective and target-orientated leadership in organizations. Coaching provides tools for challenging leadership and work situations to improve the atmosphere and motivation at work, develop the communication in the workplace community, and improve one’s coping at work in the long term. Terveystalo Change Management € 2500.00/day Changes at work put a strain on personnel’s patience and cause stress. Terveystalo Change Management coaching is designed to help personnel in adapting to changes in the work organization. Another goal is to improve the readiness of key employees who deal with change management to put the changes in practice without forgetting the human aspect. Change management is intended for managers, executives, supervisors, HR department, employee representatives, key employees, and the entire staff. Terveystalo Intervention Coaching € 2500.00/day Many workplace communities are ridden by undercurrents of discontent and hidden conflicts that affect individual employees’ or even the entire workplace community’s ability to work. The aim of the intervention coaching is to increase supervisors’ preparedness for taking action in various challenging situations as the supervisor’s role requires and for learning to identify early warnings in their organizations. Coaching improves supervisors’ leadership skills, makes the supervisor role clearer and helps in defining supervisors’ responsibilities. It also hones supervisors’ communication skills and the ability to tackle challenging situations. Terveystalo Well-being at Work Seminar € 2500.00 The seminar on well-being at work is an event intended for workplace communities or teams and designed to support employees’ personal resources, goal-orientation and well-being at work. The seminar concentrates particularly on cooperativity within the group. The seminar is also an optimal occasion to discuss matters that were highlighted in a personnel survey, topical challenges for the workplace community, or an upcoming change situation. The seminar is particularly suitable for situations where trust and cooperation need reaffirmation and goal-oriented thinking in the workplace community should be improved. It also improves job satisfaction and the functioning of teams. Terveystalo Work Supervision Supervisors: private sessions €234.00 /hour, other staff: private sessions € 135.00 /hour Groups € 95.00 person/hour From time to time, everyone’s work habits need revision both on individual and organizational level. Terveystalo Work Supervision promotes well-being at work and improves leadership and motivation. Work supervision is particularly beneficial for supervisors, employees with mentally stressful tasks and workplace communities under pressure. Work supervision is a confidential, target-oriented interaction process led by a professional. It helps in identifying one’s own habits and development challenges. Terveystalo Coaching in Workplace Skills € 5000.00 Terveystalo Coaching in Workplace Skills improves the understanding of the workplace community of internal interaction issues and encourages its members to take responsibility for the well-being of the entire community together with the management. An example of a situation where coaching in workplace skills may provide help is a newly emerged problem with the work atmosphere and a workplace community willing to take responsibility for improving the situation. Coaching also helps in preventing problems in the workplace community by improving employees’ communication skills and preparedness to deal with challenging situations. Better Workplace Community Survey on workplace atmosphere Prices subject to a separate quotation Better Workplace Community Survey (Parempi Työyhteisö, ParTy®) concentrates on workplace atmosphere and helps in assessing the functioning of the work community, designing development measures and monitoring the performance of the measures. The survey provides tools to assist in development operations and is optimal for assessing the current status of the workplace community and evaluating the performace of development measures. Services promoting well-being at work are subject to VAT and do not entitle to a reimbursement from Kela for occupational healthcare services. Terveystalo Workfuture Services | Brief Price List 2015 | page 16 Services promoting well-being at work For supporting well-being Terveystalo Well-Being Survey € 387.20 /person or € 960.00 /person in a group Busy lifestyles, demanding tasks at work and challenges in private life put a strain on mental and physical well-being and coping. Terveystalo Well-Being Survey generates a wealth of information on a person’s physical and mental stress and coping skills. The survey is based on Firstbeat Lifestyle Assessment and helps to find out whether a person’s physical and mental resources are enough to meet the demands of their job. Individuals and groups can be surveyed, and group survey includes two Firstbeat assessments and two group meetings. Terveystalo Fitness Reviews Terveystalo Fitness Reviews provide an overview of an employee’s current physical condition. The review includes a test and, on the basis of test results, the preparation of an individualized fitness program, which concentrates on personal goals and how to achieve them. Better fitness improves well-being and, consequently, coping at work and mental recovery. A physically fit employee can also recover more quickly from the physical stress caused by work. There are 4 different reviews: Health review is designed for those who already exercise to improve their health. The review contains a wide variety of tests, and the results are compared with the age and gender of the reviewed person. On the basis of the results, development points in one’s physical fitness are identified with the purpose to promote health and well-being. € 169.30/person Health review for a sporty lifestyle is designed for employees with at least moderate physical fitness. € 169.30/person The aim is to provide support in continuing the sporty lifestyle. An exercise program prepared on the basis of test results helps in reviewing existing goals and setting new ones. Muscular fitness review is particularly suitable for employees interested in maintaining and improving the condition of their musculoskeletal system. € 85.20/person Employees are provided with an overview of the condition of their musculoskeletal system. An exercise program prepared on the basis of test results helps in reviewing existing goals and setting new ones, if necessary. Endurance fitness review is designed to encourage employees to develop their overall physical fitness and makes it easier to start exercising at one’s own initiative. Employees are provided with an overview of their overall physical fitness, and a personalized exercise program prepared on the basis of test results helps in achieving one’s goals. Terveystalo Walking Test € 85.20/person € 81.20/hour Terveystalo Walking Test is an excellent indicator of the overall physical fitness of healthy, working-age people. The walking test is a group test easily organized even for a large group. It is a great idea for team building days or other outdoor corporate events. Test results are designed to encourage employees in improving their overall physical fitness. A personalized exercise program makes it easier to start exercising at one’s own initiative. An employee with a sporty lifestyle can do better at work and recovers more quickly from work stress. Walking test, test feedback: €15.30/participant Preparation of personalized exercise programs: €81.20/hour Terveystalo Healthy Neck Group € 400.00/person, € 3600.00/group The purpose of Terveystalo Healthy Neck Group is to increase the understanding of the load caused to the neck and shoulder area at work and leisure. The group learns to identify good work postures, becomes familiar with suitable exercises and counter moves and learns how problems in the neck and shoulder area can be treated at home. Terveystalo Healthy Back Group € 400.00/person, € 3600.00/group The purpose of Terveystalo Healthy Back Group is to increase the understanding of the load caused to the back area at work and leisure. The group learns to identify good work postures and know how they can applied to one’s own work position. The group also studies the theory of back pain, becomes familiar with efficient counter moves and learns how back problems can be treated at home. Terveystalo Weight Control Group € 350.00/person, € 3500.00/group Terveystalo Weight Control Group provides encouragement, motivation and peer support in reaching normal weight. The purpose of the group is to learn new skills and lifestyle changes with the aim to lose weight and maintain a healthy weight. With the tangible tools provided by the group for making everyday choices, a permanent change is possible. Losing weight helps in coping at work and increases motivation at the level of both individuals and workplace communities. Services promoting well-being at work are subject to VAT and do not entitle to a reimbursement from Kela for occupational healthcare services. Terveystalo Workfuture Services | Brief Price List 2015 | page 17 Services promoting well-being at work For supporting well-being Terveystalo Best Working Years Coaching € 5000.00 Terveystalo Best Working Years Coaching is a coaching package intended for reinforcing the mental, social and physical performance of an organization’s experienced employees. Topics discussed inlcude mental and social performance upon ageing, the impact of ageing on physical performance, the effects of exercise and nutrition, and the demands of work. Finally, a personal well-being plan is prepared for all participants. Terveystalo Best Working Years Coaching helps in extending participant’s professional careers. Terveystalo No Smoking Treatment € 407.30 /person Smokers have a lower than average physical performance and poorer health combined with a greater risk of serious illness. Smoking is strongly addictive, and quitting without help is usually very difficult. Terveystalo No Smoking Treatment provides mental support for people who have decided to quit smoking combined with an individualized treatment pathway (including, if necessary, drug treatment under a physician’s supervision). No-smoking treatment multiplies the likelihood of success in quitting. Thematic lectures on issues related to well-being at work Prices subject to a separate quotation Thematic lectures are ideal for team building days and other corporate events, and they can be tailored to meet the needs of the organization. Our most popular thematic lectures (in Finnish) include Healthy Workplace Community, Stress and Recovery, Brains at Work, Time Management for Supervisors, and Coping at Work During Change. The precise content and duration of the lectures are always tailored according to the organization’s situation and needs. Lectures are held by occupational healthcare physicians, nurses and psychologists, occupational physical therapists and dieticians. Terveystalo Good Sleep Group € 505.00/person, € 4545.00/group Terveystalo Good Sleep Group is designed for persons who have trouble in sleeping and who benefit from group-based therapy. The Good Sleep Group discusses problems related to sleep and sleeping and one’s own attitude towards them. The group busts the most common myths about sleeping and provides practical techniques for treating and preventing sleeplessness. Getting rid of sleep problems improves work safety, quality, and performace, and helps in cutting the number of absences due to illness. Terveystalo Personal Resources Group Brief: € 433.30/person, € 3900.00/group Comprehensive: € 471.10/person, € 6240.00/group Terveystalo Personal Resources Group is intended for employees suffering from mild fatigue symptoms. Employees will develop the ability to recognise loading factors both in their personal and professional lives, improving well-being and preventing fatigue. Topics discussed in the group include general well-being and personal resources, sleep, recovery, the effects of stress, self-management, and relaxation techniques. The aim is to help the participants to better identify the factors that are of relevance to their well-being and opportunities to personally contribute to one’s quality of life. The brief programme consists of 4+1 sessions and is led by an occupational healthcare psychologist. The comprehensive programme consists of 7+1 sessions and is led by an occupational healthcare psychologist, occupational physical therapist and dietician. Services promoting well-being at work are subject to VAT and do not entitle to a reimbursement from Kela for occupational healthcare services. Terveystalo Workfuture Services | Brief Price List 2015 | page 18 Terveystalo Productivity For improved productivity and results, well-being at work should be managed from the business perspective and as an integral part of the company's strategy. The same resources can be used to produce more value for customers. A successful productivity management requires clear goals and indicators. Terveystalo Productivity service package contains solutions that help to measure, analyze and develop the productivity of the personnel in companies and organizations. The services, tailored for each customer, support effective management and make it easier to have an overview of productivity issues. Our productivity development services include Terveystalo Cost Analysis, Terveystalo Productivity Analysis and the Terveystalo Well-being and Productivity Program. Terveystalo Cost Analysis creates an overview of the key costs involved in work not done and their development. The overview helps in comparing the cost level of the particular organization with general and industry-specific cost levels and makes it easier to identify anomalities. As the source of information for the analysis is statutory cost items involved in work not done, valid comparisons can be made even between organizations of very different sizes. The cost analysis introduces in working capacity management a perspective that takes into account the company finances and makes clear both the costs and the savings potential involved. Similarly, the cost analysis helps in setting financial and operational targets for working capacity management. Terveystalo Productivity Analysis was developed to measure and analyze the productivity of the company and/or organization. It offers a comprehensive summary of the current state of personnel productivity. The productivity analysis helps in identifying the team- and unit-specific productivity drivers, i.e. the factors that reduce or support productivity, and pairs them with key business figures. On the basis of the productivity analysis, organizations are provided with proposals for measures that will develop well-being at work and increase productivity. Terveystalo Well-being and Productivity Program makes the well-being of employees and the workplace community a business management issue. Based on the Productivity Analysis, the program defines important objectives, indicators, well-being measures and their allocation from the perspective of the productivity of the company and/ or organization. Management tools offer help in practical execution throughout the organization, and the company gets expert support in developing the various areas of productivity. Service prices subject to a separate quotation. For more information, please contact your Terveystalo contact person. Terveystalo Workfuture Services | Brief Price List 2015 | page 19 Complementary health services Terveystalo provides extensive general practitioner and specialist services and the hospital network with the best coverage in Finland Our extensive medical services help us to provide rapid occupational healthcare services, a quick access to primary care and a smooth pathway to further care. In addition to occupational healthcare services, clients may choose to visit us privately in matters related to their own or their family members’ health. The necessary laboratory tests and imaging will be arranged quickly and smoothly, without queuing. All patient information collected at the time of earlier visits to any of Terveystalo’s clinics will be available via the patient information system – even when you visit a clinic away from home during a work or holiday trip. Terveystalo’s specialist clinics offer a wide variety of services ranging from accident treatment to health consultation for travelers. The clinics treat both acute and long-term problems and help in prevention and follow-up measures. Terveystalo’s hospital network consists of 18 hospitals in 16 different Finnish towns and cities. Our hospitals specialize in out-patient procedures and procedures with short postoperative care. Overnight wards can be found in Terveystalo Turku Pulssi and Terveystalo Oulu. Our hospitals offer a wide range of surgery services, including the following specializations: orthopedics, hand surgery, otorhinolaryngology, gynaecology, urology, gastric surgery, general surgery, eye surgery and plastic surgery. The accident and emergency clinics of the largest units and the Sport clinics that specialize in exerciserelated needs cooperate seamlessly with Terveystalo’s hospital and surgery operations. Terveystalo’s clients can choose the appointment times that suits them best, and the same specialist both prepares the treatment plan and treats the patient. After a visit to the specialist, we aim to CALL US! +358 (0)30 6000* Clinic-hospital Other clinic arrange surgery within seven days, or at the most comfortable time for the patient. Thanks to our single patient information system, everyone at Terveystalo involved in the treatment of the patient has access to up-to-date patient information, and both referrals and test results are always posted electronically without unnecessary delay. Most Terveystalo clinics are open also during weekends; please see the website of your local clinic for opening hours. Helping patientis with Terveystalo’s Insurance Service Terveystalo’s Insurance Service provides help and guidance in matters related to medical expenses insurance and other insurances and takes care of communication with insurance companies according to a predefined approach. Terveystalo's contractual partners submit all payment commitments to Terveystalo's Insurance Service, and the Service is responsible for arranging treatment in compliance with the payment commitment. This ensures that the customer does not need to find a suitable hospital or clinic themselves to organize treatment. Instead, Terveystalo's professionals will find a competent and fast treatment location and offer an appointment for the patient. For more information on insurance issues from the patient perspective, visit our website. Terveystalo Workfuture Services | Brief Price List 2015 | page 20 *Calls from a landline phone 8.35 cents/call + 3.20 cents/minute, from a cellphone 8.35 cents/call + 19.33 cents/minute. The coverage of Terveystalo’s clinic and hospital network is clearly the best in the private sector. The Finnish network consists of almost 150 clinics and units in more than 60 towns and cities. We serve occupational healthcare clients, private customers, patients referred to us by insurance companies, and clients directed to us by municipal healthcare services. Mo re b ene fits for Pre fer Terveystalo’s Preferred Customer Program offers benefits to the employees In addition to work-related needs, we want to support employees in other matters related to health and well-being. Our occupational healthcare customers automatically become our Preferred Customers and get regular health news as well as customer benefits on privately paid Terveystalo services. You are entitled to the Preferred Customer benefits when visiting any of Terveystalo’s units in Finland. You remain a Preferred Customer free of charge as long as you are Terveystalo’s occupational healthcare customer. red Cus tom ers CALL US! 030 6000* • Continuous benefit: Get a -10% discount on laboratory and imaging services Valid for privately paid laboratory and imaging services. The discount applies to regular laboratory examinations and to MRI, x-ray, ultrasonic, and computed tomography examinations. The discount is personal and valid until further notice. • Continuous benefit: Use the Terveystalo Oma Terveys service free of charge As a Preferred Customer, you can use the Terveystalo Oma Terveys online service free of charge to browse and manage your health information whenever and wherever you wish. Register today at www.terveystalo.com/omaterveys • Continuous benefit: Vision test and glasses from Specsavers € 0 Thanks to our cooperation, Specsavers offers our occupational healthcare customers a free vision test and a free pair of glasses once a year. Check the benefits at http://edut.specsavers.fi/terveystalo • Rewards valid for a limited time In addition to continuous benefits, we also provide an access to seasonal health advice and offer limitedtime benefits, such as services for a special price, or discount coupons that can be spent on our services. These benefits may also be offered by Terveystalo’s partners. For currently available benefits, check: • website www.terveystalo.com/etuasiakkuus • Terveystalo Oma Terveys online service www.terveystalo.com/omaterveys • Työterveys Extranet (only for employers) The benefits are valid until further notice. Terveystalo reserves the right to amend the Preferred Customer program and the related benefits and discounts at our discretion. Book an appointment: www.terveystalo.com | tel. 030 6000 www.terveystalo.com * Calls from a landline phone 8.35 cents/call + 3.20 cents/minute, from a mobile phone 8.35 cents/call + 19.33 cents/minute. Terveystalo and Specsavers have extensive cooperation in vision tests and eye health issues that are covered by occupational healthcare services.
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