1. No category

Tuomas Särkilahti, Skanska Oy
Continuous Improvement of
Operational Efficiency
– The Skanska Way of Leading Change
29.5.2015
1
29.5.2015
Skanska is active in selected home
markets
Sweden
Finland
United States
Norway
United Kingdom
Denmark
Poland
Skanska in short
• Founded in 1887 in Sweden
• Quoted on the NASDAQ
Stockholm
• Revenue in 2014 EUR 16 billion
• 58,000 employees
Czech
Republic
Hungary
Revenue by geographic areas
Nordic countries
Other European countries
North America
2
29.5.2015
Slovakia
43%
24%
33%
Romania
Skanska in Finland
 Construction
 Building Construction
 Civil Construction
 Machinery Rental
Rovaniemi
 Residential Development
Oulu
 Commercial Development
 Infrastructure Development
Vaasa
 Year 2014
 Personnel 2 179
Kuopio
Jyväskylä
Tampere
Pori
Mikkeli
 Revenue € 835 million
 Ebit € 35,3 million
Lappeenranta
Turku
Helsinki
3
29.5.2015
Competition
Who is the winner?
4
29.5.2015
Trend towards qualitative criteria
Why Skanska was chosen (B2B customers, Q3/2014Q1/2015)
30
28
1.
25
3.
20
15
10
89
5
0
5
29.5.2015
7
10
8
14
11
10 9
8
0
12
1
2
001
3
112
4
2.
1314
10
N
Our values – the five zeros vision
0 000 0
Zero lossmaking
projects
6
29.5.2015
Zero
environmental
incidents
Zero
Accidents
Zero ethical
breaches
Zero
defects
We aim to be a leader in our focus areas
Safety
Ethics
Green
7
29.5.2015
People
Risk
management
How to improve
productivity?
8
29.5.2015
Why focus on productivity?
Production
30%
Moving
Waiting
40%
30%
9
29.5.2015
Productivity
 Common practices and
processes
 Continuous pre-planning
 Good relationships with
subcontractors and other
stakeholders
 Challenging goals
 Competent, committed and
well-being people
10
29.5.2015
Skanska way of working
- the best practices
11
29.5.2015
Safety and quality
affect productivity
12
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Skanska Finland
Lost time accident rate
35,0
28,9
30,0
33,0
23,9
25,0
19,5
20,0
14,3
11,9
15,0
8,6
10,0
6,4
4,3
5,2
2013
2014
5,0
0,0
2005
2006
2007
Skanska employees
13
29.5.2015
2008
2009
2010
2011
2012
All employees
Safety – the Bradley curve
“Rules”
“Culture”
Self instinct
Control
Personal
responsibility
2005
14
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Caring
2014
Accident
Near Miss
”5 Whys” – Find the root cause
15
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Quality, safety and productivity
go hand in hand
 Pre-planning
 Knowledge, learning and
involvement
 Standardization
 Measuring and
continuous improvement
16
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”5 Whys” – Find the root cause
17
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What you measure
you will get
18
29.5.2015
Key performance indicators
Profitability
EBIT
ROCE
SVA
Safety
LTAR
Customer
satisfaction
Feedback
CSI
19
29.5.2015
Employee
GBI
Wellbeing
Thank you!
Questions?
20
29.5.2015