NC Statewide Learning Management
System Project
DHHS Implementation Overview
Prepared by Recruitment, Engagement and
Retention
Marilyn Moore, DHHS LMS Project Lead
Nina Davit, Manager
December 19, 2012
Enterprise-Wide Learning Management System (LMS)
An LMS for NC will…
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Centralize and automate training administration
Provide access to learning content rapidly and in a
variety of formats
Monitor and report on Learning and Development
Enable portability of employee training records
Provide “anytime, anywhere” access to learning content
and administration
DHHS/HR/RER
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Project Overview
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Centralize and automate training administration
Easily design and deliver content
Access to learning content in a variety of formats
Monitor and report on Learning and Development
Enable portability of employee training records
Provide “anytime, anywhere” access to learning
content and administration
Facilitate citizen training
DHHS/HR/RER
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OSP Contract Overview
Enterprise-Wide Learning Management
System (LMS)
OSP has negotiated a contract funded by the legislature
and will cover ALL of the following costs.
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$8 per employee annual subscription
Priced for 75,000 employees
Support for citizen/non-state employee training
Training package for 205 system administrators
2 year contract with option for renewal
Performance Management option, pricing secured at $4 per
employee annual subscription
Continued funding will be secured by OSP for future
contracts.
DHHS will participate in this DHHS/HR/RER
LMS at no cost.
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Cornerstone OnDemand
A Global Leader in Learning and Talent Management
100% Software as a Service (SaaS)
This means there is no burden to our IT systems
December
2007
November
2012
Users
859,000
10,300,000
Clients
105
1100+
Countries
141
186
Languages
10
38
LTM Gross
Revenue
$11.0mm
$83.8mm*
LTM Bookings
$15.0mm
$107.2mm*
* Excludes the $2.5mm reduction to revenue during Q2 2011 associated with a
non-cash charge for common stock warrants issued to ADP.
DHHS/HR/RER
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Enterprise-Wide Learning Management System (LMS)
Benefits of Software as a Service (SaaS)
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Ease of configuration
Rapid deployment
Low maintenance, low IT needs
Limitless Scalability
DHHS/HR/RER
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Developing Your Team
Industry-Leading LMS
Extraordinary Configurability
 e-Learning
 Configuration tools + our org unit structure
 Instructor-led training
 Blended learning with full curriculum
 Virtual classrooms
Learning
Cloud
 Mobile learning
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 External training
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 Tests, assessments, surveys
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 Content management
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DHHS/HR/RER
management and development planning
Social/informal learning
Onboarding
Certifications
Compliance management
Career development
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Enterprise-Wide Learning Management System (LMS)
LMS Capabilities
Training Administration
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Automated management of registration processes
Scheduled reminders for students, facilitators,
administrators
Assignment of training plans to employee/learning groups
Efficient manager/employee approval workflow with
Beacon integration
Manage facilities, equipment, materials, instructors
DHHS/HR/RER
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Enterprise-Wide Learning Management System (LMS)
Training Administration
DHHS/HR/RER
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Enterprise-Wide Learning Management System (LMS)
Personalized Learning Transcripts
DHHS/HR/RER
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Enterprise-Wide Learning Management System (LMS)
LMS Capabilities
Monitoring and Reporting
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Centralize reporting of mandatory training
100+ standard reports
Ability to create customized reports
Dashboard overviews
Schedule e-mail delivery of reports
Compliance & Certification Management System
DHHS/HR/RER
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Enterprise-Wide Learning Management System (LMS)
Monitoring and Reporting
DHHS/HR/RER
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Enterprise-Wide Learning Management System (LMS)
Monitoring and Reporting
DHHS/HR/RER
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Enterprise-Wide Learning Management System (LMS)
Ease of Access to Training
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Student self-registration
Access to eLearning
Interfaces with third party training providers, such as
Skillsoft, DDI, and other external learning providers
Multiple ways to search for learning opportunities, job aids,
multimedia content
Social collaboration (forums, blogs, podcasts)
DHHS/HR/RER
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Blended Learning
Why is blended learning
better?
Everyone learns differently
Just in Time Learning
Job aids
Social Learning
Classroom
Online
Learn by “Doing”
Handson
Online
Social
Just in Time
Classroo
m
The blended approach meets the
learner’s needs whether they want a lot
of interaction or just to find the
information independently.
DHHS/HR/RER
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Enterprise-Wide Learning Management System (LMS)
Multiple ways to search for learning opportunities
DHHS/HR/RER
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Enterprise-Wide Learning Management System (LMS)
Cornerstone Connect (social learning)
DHHS/HR/RER
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What we know:
The LMS system is critical for DHHS to
develop as a learning organization.
The LMS system is critical for the
delivery of DHHS services to the
constituents of NC.
DHHS/HR/RER
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Next steps for DHHS
 Managing Expectations
 Identification and Alignment of Internal
Resources to build the DHHS LMS
 Internal and External Communication
 Change Management
DHHS/HR/RER
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DHHS Implementation
DHHS LMS Project
Phases
Initial Needs
Assessments
2011…
Data Collection and
Cleanup
September October November
2012
2012
2012
December
2012
Continuous
Improvement and
Evaluation
System
Implementation
January February March
2013
2013
2013
April
2013
May
2013
June
2013
July
2013
August
2013
Data
Migration
System Training
System TrainingDHHS/HR/RER
LMS Administrator
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DHHS Commitment
 Department Strategy
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Communication:
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LMS outcomes
Project goals
Time lines
Resource deployment
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Data collection
Technical learning
System support
DHHS/HR/RER
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Right Now
 What is DHHS learning, education and
development (facility seclusion and restraint training, death
and birth records, on-boarding, supervisory training)?
 Where is structured learning* going on in
your division and or facility?
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Leadership development (mandated)
Programmatic internal
Constituent external
* Objectives, time constraints and measurement
DHHS/HR/RER
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DSOHF
 How is your data currently stored?
Access
 Excel
 DOS
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 What reporting do you anticipate?
Compliance
 Accreditation
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DHHS/HR/RER
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Questions?
DHHS/HR/RER
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