Chapter 14 Leadership, Ethics, and Responsibility Copyright © 2010 by Tapestry Press, Ltd. Purpose of This Chapter To help you explore the important roles that leadership and ethics play in our society as well as in your life as a student, an employee, and in your personal life. Copyright © 2010 by Tapestry Press, Ltd. A R E A leader is a dealer in hope. (Napoleon Bonaparte) Y O U R E A D Y ? Copyright © 2010 by Tapestry Press, Ltd. Learning Outcomes 1. 2. 3. 4. 5. Identify leadership traits, skills, styles, and theories. Examine how ethics and responsibility affect your interpersonal relationships as well as your academic and professional life. Explore varying concepts of teamwork and its importance in the classroom and in the workplace. Use ethical principles to guide your personal, academic, and professional life. Appreciate a balance of student rights and responsibilities to create the best opportunity for learning and success. Copyright © 2010 by Tapestry Press, Ltd. Leadership—Group Think 1. List 1–2 people whose leadership you appreciate. (consider anyone—classmate, teacher, boss, politician, community leader) 2. List 2–3 reasons why you believe each is a good leader. 3. Quickly share the leaders you chose and why. (Record the whys.) 4. From this, compose a group definition stating what you think: “A good leader is _______.” Copyright © 2010 by Tapestry Press, Ltd. Leadership Discussion 1. What difficulties did you have in deriving your definition of a good leader? 2. Now share your group definition with the class. 3. Note similarities and differences among the definitions. Copyright © 2010 by Tapestry Press, Ltd. Some Successful Leadership Traits (from your textbook) • • Intelligence Ability to organize thoughts and articulate ideas • Ability to motivate others • Sense of fairness • Helpfulness • Creativity • Good problem solver • Ability to compromise Are there other traits you would add to this list? Name a leader you know of that posseses most of these traits. (Please respect all contributions.) Copyright © 2010 by Tapestry Press, Ltd. Developing Leadership Skills 1. The next three slides identify six different types of leaders. 2. After reviewing the six, which one or two would you aspire to be? Copyright © 2010 by Tapestry Press, Ltd. Six Leadership Theories Which Do You Prefer? 1. Behavioral theories—This theory of leadership assumes people lead because they care about people, respond to other people’s needs, are genuinely interested in other people, can select the best approach to a problem, and are able to be decisive in crisis situations. 2. Contingency theories—This theory suggests that leadership is variable, that it depends on the particular situation, the characteristics of the people involved, the context of the particular group, the style of the leader, and whether the leader is trusted or not. Copyright © 2010 by Tapestry Press, Ltd. 6 Leadership Theories continued 3. Situational theories—Leaders choose the best course of action based upon situational variables. Different styles of leadership may be more appropriate for certain types of decisionmaking. 4. Participative leadership theories—Leaders take the input of others into account. They also help group members feel more relevant and committed to the decision-making process. Copyright © 2010 by Tapestry Press, Ltd. 6 Leadership Theories continued 5. Relationship (Transformational)—Leaders motivate and inspire people by helping group members see the importance and higher good of the task. They are focused on the performance of group members, but also want each person to fulfill his or her potential. 6. Management (Transactional) theories—These theories base leadership on a system of reward and punishment. When employees are successful, they are rewarded; when they fail, they are reprimanded or punished. Of course, there are many more leadership theories. Copyright © 2010 by Tapestry Press, Ltd. Think about it! 1. Do you believe leaders are born, or can leadership be learned? 2. What can you do to develop leadership skills? 3. How does the Golden Rule play a role in leadership? Copyright © 2010 by Tapestry Press, Ltd. Leadership is a Developmental Process “The leadership instinct you are born with is the backbone. You develop the funny bone and the wishbone that go with it.” —Elaine Agather Copyright © 2010 by Tapestry Press, Ltd. As you can see there are many theories of leadership, and this means there are also many roles adopted by leaders. Copyright © 2010 by Tapestry Press, Ltd. Role of the Leader 1. 2. 3. The role of the leader may be to guide, support, or direct those he/she leads. Group members also take on roles or patterns of behavior. Two theorists on group behavior were Kenneth Benne and Paul Sheats, who wrote an influential article titled “Functional Roles of Group Members” back in the 1940s, and their work remains relevant today. Copyright © 2010 by Tapestry Press, Ltd. Three Categories of Group Roles Defined by Benne and Sheats 1. Task roles—relate to getting the work done. Roles needed to take a project step-by-step from initial conception through to action. 2. Personal/social roles—contribute to the positive functioning of the group. 3. Dysfunctional or individualistic roles—disrupt group progress and weaken its cohesion. Copyright © 2010 by Tapestry Press, Ltd. What roles as a group member do you play most often? As we review the following roles, reflect on which roles you have played as a group member. Copyright © 2010 by Tapestry Press, Ltd. Task Roles (Benne and Sheats) 1. 2. 3. 4. Initiator/Contributor—Proposes original ideas or different ways of approaching group problems or goals. This role initiates discussions and move groups into new areas of exploration. Information Seeker—Requests clarification of comments in terms of their factual adequacy. Seeks expert information or facts relevant to the problem. Determines what information is missing and needs to be found before moving forward. Information Giver—Provides factual information to the group. Is seen as an authority on the subject and relates own experience when relevant. Opinion Seeker—Asks for clarification of the values, attitudes, and opinions of group members. Checks to make sure different perspectives are spoken. Copyright © 2010 by Tapestry Press, Ltd. Task Roles continued (Benne and Sheats) 5. 6. 7. 8. Opinion Giver—Expresses his or her own opinions and beliefs about the subject being discussed. Often states opinions in terms of what the group “should” do. Elaborator—Takes other people’s initial ideas and builds on them with examples, relevant facts and data. Also looks at the consequences of proposed ideas and actions. Coordinator—Identifies and explains the relationships between ideas. May pull together a few different ideas and make them cohesive. Orienter—Reviews and clarifies the group’s position. Provides a summary of what has been accomplished, notes where the group has veered off course, and suggests how to get back on target. Copyright © 2010 by Tapestry Press, Ltd. Task Roles continued (Benne and Sheats) Evaluator/Critic—Evaluates the proposals against a predetermined or objective standard. Assesses the reasonableness of a proposal and looks at whether it is fact-based and manageable as a solution. 10. Energizer—Concentrates the group’s energy on forward movement. Challenges and stimulates the group to further action. 11. Procedural Technician—Facilitates group discussion by taking care of logistical concerns like where meetings are to take place and what supplies are needed for each meeting. 12. Recorder—Acts as the Secretary or Minute-Keeper. Records ideas and keeps track of what goes on at each meeting. 9. Copyright © 2010 by Tapestry Press, Ltd. Personal and/or Social Roles (Benne and Sheats) Encourager—Affirms, supports and praises the efforts of fellow group members. Demonstrates warmth and provides a positive attitude in meetings. 2. Harmonizer—Conciliates differences between individuals. Seeks ways to reduce tension and diffuse a situation by providing further explanations or using humor. 3. Compromiser—Offers to change his or her position for the good of the group. Willing to yield position or meet others half way. 1. Copyright © 2010 by Tapestry Press, Ltd. Personal and/or Social Roles continued (Benne and Sheats) 4. 5. 6. Gatekeeper/Expediter—Regulates flow of communication. Makes sure all members have a chance to express themselves by encouraging the shy and quiet members to contribute their ideas. Limits those who dominate the conversation and may suggest group rules or standards that ensure everyone gets a chance to speak up. Observer/Commentator—Provides feedback to the group about how it is functioning. Often seen when a group wants to set, evaluate, or change its standards and processes. Follower—Accepts what others say and decide even though he or she has not contributed to the decision or expressed own thoughts. Seen as a listener, not a contributor. Copyright © 2010 by Tapestry Press, Ltd. Dysfunctional and/or Individualistic Roles 1. (Benne and Sheats) Aggressor—Makes personal attacks using belittling and insulting comments, for example, “That’s the most ridiculous idea I’ve ever heard.” Actions are usually an attempt to decrease another member’s status. 2. Blocker—Opposes every idea or opinion that is put forward and yet refuses to make own suggestions, for example, “That’s not a good idea.” The result is that the group stalls because it can’t get past the resistance. 3. Recognition Seeker—Uses group meetings to draw personal attention to him or herself. May brag about past accomplishments or relay irrelevant stories that paint him or her in a positive light. Sometimes pulls crazy stunts to attract attention like acting silly, making excess noise, or otherwise directing members away from the task at hand. Copyright © 2010 by Tapestry Press, Ltd. Dysfunctional and/or Individualistic Roles continued 4. 5. 6. (Benne and Sheats) Self-confessor—Uses the group meetings as an avenue to disclose personal feelings and issues. Tries to slip these comments in under the guise of relevance, such as “That reminds me of a time when…” May relate group actions to his or her personal life. For example, if two others are disagreeing about something, the Self-confessor may say, “You guys fight just like me and my wife.” Disrupter/Playboy or Playgirl—Uses group meetings as fun time and a way to get out of real work. Distracts other people by telling jokes, playing pranks, or even reading unrelated material. Dominator—Tries to control the conversation and dictate what people should be doing. Often exaggerates his or her knowledge and will monopolize any conversation claiming to know more about the situation and have better solutions than anybody else. Copyright © 2010 by Tapestry Press, Ltd. Dysfunctional and/or Individualistic Roles continued (Benne and Sheats) 7. Help Seeker—Actively looks for sympathy by expressing feelings of inadequacy. Acts helpless, self deprecating and unable to contribute, e.g. “I can’t help you; I’m too confused and useless with this stuff.” 8. Special Interest Pleader—Makes suggestions based on what others would think or feel. Avoids revealing his or her own biases or opinions by using a stereotypical position instead, for example, “The people over in Admin sure wouldn’t like that idea” or “You know how cheap our suppliers are, they won’t go for that.” Copyright © 2010 by Tapestry Press, Ltd. Teamwork 1. Leading teamwork is increasingly becoming an expectation in the classroom and in the workplace. 2. Teamwork is working together as a group toward a common goal. Copyright © 2010 by Tapestry Press, Ltd. Team Discussions TASK: Each Team will discuss one of the following 7 quotes and determine what the quote means to the group. Upon completion your group will share your meaning. • Teamwork is the ability to work together toward a common vision—the ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results. (Andrew Carnegie) • People have been known to achieve more as a result of working with others than against them. (Dr. Allan Fromme) • In order to have a winner, the team must have a feeling of unity; every player must put the team first—ahead of personal glory. (Paul Bear Bryant) Copyright © 2010 by Tapestry Press, Ltd. More Quotes Without forgiveness, there can be no real freedom to act within a group. (Max DePree) Effective teamwork is all about making a good, wellbalanced salad—not whipping individuals into a single batch of V8. (Sandra Richardson, OD Consultant) Talent wins games, but teamwork and intelligence wins championships. (Michael Jordan) Conflict is inevitable in a team ... in fact, to achieve synergistic solutions, a variety of ideas and approaches are needed. These are the ingredients for conflict. (Susan Gerke, IBM, Leadership Development) Copyright © 2010 by Tapestry Press, Ltd. Team Process Discussion 1. List difficulties your team experienced in determining the meaning of the quote. 2. What type of leadership would have helped your team complete the task more effectively? Copyright © 2010 by Tapestry Press, Ltd. ESSENCE OF TEAMWORK “Teamwork is the deliberate surrender and giving up of a member’s personal interest for the benefit of the whole team.” “The strength of the chain lies in its weakest point.” Quotes from: TEAMWORK: AN INDISPENSABLE VALUE IN THE WORKPLACE by Dr. Eddie R. Babor, LL.B. Reflect on the two quotes above. Copyright © 2010 by Tapestry Press, Ltd. Ethics and Responsibility We expect our leaders as well as all people we live and work with to be ethical. Copyright © 2010 by Tapestry Press, Ltd. Ethics 1. 2. 3. Ethics are a set of values. Ethical principles provide a framework that we can use to resolve ethical issues in our daily lives. These principles can be applied to our interpersonal relationships as well as to our academic or professional lives. Copyright © 2010 by Tapestry Press, Ltd. ETHICAL PRINCIPLES (from the text) 1. 2. 3. 4. 5. Respect autonomy. Do no harm. Benefit others. Be just. Be faithful. Note: regardless of differences, these principles are generally accepted by most cultures. Copyright © 2010 by Tapestry Press, Ltd. How do we use the ethical principles to guide our lives? 1. 2. 3. 4. 5. In the classroom In dating In marriage/partnerships At the workplace Other places or situations Copyright © 2010 by Tapestry Press, Ltd. Class Share What challenges have you faced in trying to uphold/observe these ethical principles while in college? Copyright © 2010 by Tapestry Press, Ltd. Value Systems Values are what we choose to be worthwhile or believe to have merit, such as truthfulness, respect for others, confidentiality, etc. Value systems are the way we organize, prioritize, and make decisions based on our values. Copyright © 2010 by Tapestry Press, Ltd. Class Discussion 1. Consider the value systems of today’s youth. 2. What is different now as compared to when the parents of today’s youth were growing up? 3. What social factors impact the ethics and values of youth today? Copyright © 2010 by Tapestry Press, Ltd. Our School’s Honor Code What is our school’s honor code? Copyright © 2010 by Tapestry Press, Ltd. Student Rights and Responsibilities Copyright © 2010 by Tapestry Press, Ltd. Having both rights and responsibilities as a student creates the best opportunity for student learning and success. —Janet Amos Copyright © 2010 by Tapestry Press, Ltd. Student Bill of Rights 1. 2. 3. 4. Review the Student Bill of Rights listed in the text. Think about a conflict or challenge you experienced with your rights as a student. How did you react? OR How did you overcome this conflict/challenge? Copyright © 2010 by Tapestry Press, Ltd. Student Responsibilities 1. 2. 3. Review the Student Responsibilities listed in the text. Which responsibilities do you want to improve on? OR Which responsibilities do you wish others would improve on? Copyright © 2010 by Tapestry Press, Ltd. Key Chapter Points 1. 2. 3. Successful leadership traits include intelligence, ability to organize and articulate thoughts and ideas, motivate others, be fair, be helpful, be creative, solve problems, and compromise. It is important to understand the various facets of leadership in order to determine how you will develop your leadership style. Leading teamwork is increasingly becoming an expectation in the classroom and in the workplace. Copyright © 2010 by Tapestry Press, Ltd. Key Chapter Points 4. 5. 6. continued Leadership is a developmental process. Ethical principles provide a framework that we can use to resolve ethical issues in our daily lives. Having both rights and responsibilities as a student creates the best opportunity for student learning and success. Copyright © 2010 by Tapestry Press, Ltd. Help others get ahead. You will always stand taller with someone else on your shoulders. —Bob Moawad Business Leader Copyright © 2010 by Tapestry Press, Ltd.
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