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© 2003, Cisco Systems, Inc. All rights reserved.
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Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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© 2003, Cisco Systems, Inc. All rights reserved.
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CCNA/CCNP 3.0 Update
Sonya Coker
Cisco Systems WWE
Session Number
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Content Changes
CCNA & CCNP 3.0
Session Number
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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3.0 Curriculum Changes
• Updated Curriculum
New content added
Outdated content removed
New look and feel
• Bridge Courses
• Assessment– new items types, difficulty level
• No separate “Instructor Version”
• Breadth & Depth of Coverage
• Instructor Training
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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New Content Areas
• CCNA1
Optical & Wireless Media
Detailed Cable Testing
Detailed Ethernet Technologies
Challenges come from the heavy theory in the new
topics.
• CCNA2
TCP/IP Error & Control Messages
Router Troubleshooting
ACLs (Moved)
Challenges associated with ACLs, but overall
instructors seem to find these new topics
undemanding.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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New Content Areas
• CCNA3
Classless Routing (VLSM & RIPv2)
Single Area OSPF
EIGRP
CLI Switch Configuration
STP, VLANs, & VTP
Challenges include VLSM…especially if instructors
are “rusty” on subnetting. The new material is very
lab-intensive and will require some practice on the
equipment to feel comfortable with the new topics.
The most difficult semester for new topics.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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New Content Areas
• CCNA4
Scaling IP Addresses (NAT, PAT, & DHCP)
WAN Technologies
ISDN/DDR
Frame Relay
Network Administration
Challenges associated with new terminology. Scaling
section is straightforward and can be easily
understood with lab practice.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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New Content Areas
• CCNP1
ISIS
• CCNP2
Managing and Optimizing Traffic
Broadband
VPNs
• CCNP3
Inter-Vlan Routing
Implementing Multilayer switching
Redundancy
Quality of Service
Transparent LAN Services
Most differences are between set-based and CLI switches.
• CCNP4
TBD
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Instructor Training
CCNA & CCNP 3.0
Session Number
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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CCNA/CCNP Bridge Courses
• Bridge courses include content
added for 3.0 curriculum update.
• Subset of entire course.
• Include chapter exams, quizzes and
flash activities.
• Each bridge course has an online
final exam.
• CCNA 2-4 and CCNP 1-4 courses
have SBA requirement.
• All Bridge courses can be completed
in a 100% remote environment.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Instructor Requirements
• Graduation requirements include
online exams and SBAs.
• Chapter exams are optional, but
are activated for practice.
• Final exams must be passed with
80% proficiency on the first
attempt or 85% for the second
attempt. If a third attempt is
required it will need to be
approved through the Help Desk
and score required is a 90%
• SBA for CCNA 2-4 can be
conducted remotely via NETLAB.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Cisco to CATC Delivery Model
• 100% remote delivery.
• Cisco WWE is currently training CCNA CATC core instructors
in CCNA Bridge courses.
• Goal is to have at least one trained instructor from each
CCNA CATC.
• Format is self-study with additional help via WebEx sessions.
• Instructors can take chapter exams and final exams at any
time.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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CCNA Bridge Final Exams & SBAs
• Each instructor has a total of four (4) attempts to
pass the online final exam.
• If these attempts are used in ANY other class, the
instructor may be unable to take the online final in
the official Bridge class without a database
override.
• Instructors cannot issue database overrides. Only
the Help Desk can grant a third and fourth attempt.
• CCNA CATC instructors will receive the skillsbased assessments as they participate in Bridge
classes.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Bridge Training Timeline
• December 2003 - At least one CATC instructor from
each CATC demonstrate proficiency on all 4
courses.
• Jan. 2004 to Apr. 2004 - CATCs offer remote Bridge
classes to RAs (This may already be occurring.)
• Apr. 2004 to July 2004 - RAs offer remote Bridge
classes to Locals.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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CATC to RA Delivery
• CATC to RA delivery can be 100% remote
or any combination of remote and inperson.
• We suggest no more than 25 instructors
per remote class.
• You can run multiple remote classes.
• Exam activation can pose a problem. It is
worth the time to activate all chapter
exams for the duration of the course and
the final exam for the last few days.
• Set a policy that timed-out exams will not
be re-activated, or you will spend your
days searching for and reactivating
these.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Full Course Instructor Training for 3.0
• Delivery guidelines for full training are in
development. We will try to stay with the current
number days for each semester, but that decision
has not been made.
• As Academies are offering full 3.0 instructor
training, we are gathering their thoughts and ideas
about what the new training model looks like.
• Feedback is welcomed as we develop the training
guidelines for full course 3.0 instructor training for
both CCNA and CCNP.
• Bridge training should be offered for instructors
who are certified on previous versions of the
curriculum.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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3.0 Student Courses
• Students will be challenged by new assessment.
• Instructors can utilize the Instructional Update to
create a custom path through the curriculum.
• Instructors should be aware of the flexibility they
have in assigning student grades. Remember that
Cisco does not determine a student’s grade. Online
assessments should be just a part of the overall
evaluation process.
• New content will better prepare students for new
industry certification.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Voucher Exams
• Recently, there has been some concern raised about the
number of overrides being requested for the Voucher exam.
• Currently that exam is not mandatory (about 75% of students
worldwide currently take the voucher exam) … so students
can graduate without taking the exam.
• The problem arises when a student who has NOT taken the
voucher exam makes a request to take the exam and qualify
for a voucher after graduating from the class.
• In order to allow a student to take the voucher exam after the
class end date, an override must be completed by the Help
Desk. Lately there have been a number of these requests.
• If your students want a certification exam voucher, please be
sure to have them take the voucher exam before the class
ends. This will ensure that the student can take the exam
without needing an override and receive the voucher in a
timely manner.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Instructional Tools
Session Number
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Instructional Concerns
• Difficulty level of new content
• Availability of Instructional support materials (i.e.
instructor guides and lab manuals)
• Errors
@
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Instructional Update
• Developed out of concern for Academy instructors
who were facing the issues of the new curriculum.
• Communication from Cisco concerning the delivery
of Academy curriculum.
• We will periodically release Instructional Updates to
address problems or highlight opportunities that
will better align the teaching of Academy courses
with the needs of the instructor and student
communities.
• First Instructional Update: PASS
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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PASS (Plan for Academy Student Success)
• Creates a “map” of optional and core TIs and labs
for CCNA1
• 38 of 212 TIs in CCNA1 version 3 have been marked
as “optional”
• Optional TIs will be removed from the Final exam,
the Voucher exam and the Module exams.
• Instructors can choose to “skip” the optional
topics to allow students more time to concentrate
on the core topics.
• Some optional topics are very difficult…skipping
these will help struggling students.
• No harm for students seeking CCNA certification.
Optional content is not tested on cert exam.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Core and Optional TIs
• Optional TI’s will not be assessed.
• Core TI’s will prepare students to design, build and
maintain networks. These topics will also prepare
students for industry certification.
• Using the Instructional Update as a guide, Academy
instructors can adjust content and delivery to
accommodate different student groups.
• Emphasis on instructor empowerment. (Cisco does
not determine a student’s grade…an instructor
does this using a variety of methods.)
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Cisco is Listening: CCNA 1 Version 3.0
Every Cisco
Academy
instructor
received the first
Instructional
Update via email
on Dec. 7, 2003.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Finding Instructional Updates
• You can also find Instructional Update #1 in these places:
The "Help" link, which can be found in the upper right-hand corner
of each page within Academy Connection. Search on Answer ID
1895.
CCNA discussion boards found in the Instructor Community under
the "Community" link on the Instructor Home Page of Academy
Connection.
The "Tools" section for CCNA, which is located in the right hand
resource area of Academy Connection on the Instructor and
Administrator Home Pages.
Coming soon to the Instructor Class Home Page for CCNA 1 v3.0.
• We will issue additional Instructional Updates for each of the
CCNA semesters.
• Watch for the announcement on Academy Connection as each
update is released.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Instructional Materials Availability
• Courses:
CCNA 1-4 on Academy Connection
CCNP 1-4 on Academy Connection
• Instructor Guides, Lab Manuals & SBAs:
CCNA 1 & 4 on Academy Connection
CCNA 2 & 3 on Alpha Preview
CCNP 1 on Alpha Preview
CCNP 2 (Lab Manuals and SBA only) on Alpha Preview
CCNP 3 (Student Lab Manual & SBA only) on Alpha Preview
CCNP 4 (Student Lab Manual & SBA only) on Alpha Preview
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Instructional Materials Not Available
• CCNP 2 Instructor Guide
• CCNP 3 Instructor Guide & Instructor Lab Manual
• CCNP 4 Instructor Guide & Instructor Lab Manual
• These tools will be made available on Alpha Preview
as soon as possible.
• Check Alpha Preview frequently to see latest
additions to instructional tools.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Alpha Preview
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Other resources on Alpha Preview site:
• Crossword Puzzles (CCNA1)
• Lab 7.1.2 Waveform (CCNA1)
• Lab 5.2.3b and Lab 5.2.3c Router Configurations (CCNA1)
• Lab 7.1.9a and Lab 7.1.9b Router Configurations (CCNA1)
• Jeopardy Games (CCNA1, 2, 3)
• Practice Labs & e-Labs (CCNA2, 3, 4)
• Packet Tracer v3.0
• CCNA 1 and 2 Engineering Journal and Workbook
Solutions
• CCNA 3 and 4 Engineering Journal and Workbook
Solutions
• CiscoPedia 3.0
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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Errors
• We are working diligently to find and correct all
technical and grammatical errors throughout the
curriculum, labs and assessments.
• Many of these changes have already been made.
• Errors reported by the community are carefully
logged.
• You can help by reporting any errors you find using
the Help link and selecting “Assessment Quality” or
“Curriculum Quality” and giving all of the
information about the error.
• All known errors are logged in Errata lists.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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To download/subscribe: CCNA/NP Errata lists
• Click on Help link
• Click on Program Support in English
• Click on Find Answers
• Click on the subject
• Under File Attachments, click the document title
• “Notify Me by E-mail if this Answer is Updated”
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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CCNA & CCNP Errata lists
• Answer ID: 1866, CCNA 1-4 v3.0 Curriculum Errata List
• Answer ID: 1877, CCNA 1 v3.0 Assessment Errata List
• Answer ID: 1878, CCNA 2 v3.0 Assessment Errata List
• Answer ID: 1879, CCNA 3 v3.0 Assessment Errata List
• Answer ID: 1880, CCNA 4 v3.0 Assessment Errata List
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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FAQs
Session Number
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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FAQs
• Will instructors who are certified on the new exams
be able to be grandfathered for CCNA and CCNP 3.0
training?
Instructors who pass the new CCNP exams will
be able to submit their certification records to the
Support Desk to be grandfathered for the related
on-line exam(s) for CCNP 3.0. All skills based
exams will still need to be successfully
completed.
Instructors who pass the CCNA 640-801 exam
will be able to submit their certification records
to the Support Desk to be grandfathered for the
CCNA 1-4 bridge finals. All skills based exams
will still need to be successfully completed.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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FAQs
• Will instructors ever have to attend 3.0 training?
Instructors who do not pass the on-line and skills
based exams for the Bridge courses in the
remote environment will be required to
participate in formal training until they succeed
in demonstrating proficiency in the Version 3.0
courses they plan to teach.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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FAQs
• What are the pre-requisites for an instructor to offer
a Bridge course?
Before August 2004, instructors must have
successfully completed any one of the following
courses to be able to create a 3.0 full or Bridge
Course:
The equivalent CCNA or CCNP full course in
Version 3.0 and Academy Orientation
The equivalent CCNA or CCNP Bridge course
in 3.0 and Academy Orientation
The equivalent CCNA or CCNP course preversion 3.0 (Versions 1.x or 2.x) and Academy
Orientation.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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FAQs
• After August 2004 instructors must have successfully
completed any one of the following courses to be able to
create a 3.0 full or Bridge Course:
The equivalent CCNA or CCNP full course in Version 3.0
and Academy Orientation
The equivalent CCNA or CCNP Bridge course in 3.0 and
Academy Orientation
Versions 1.x – 2.x no longer qualify an instructor to teach
3.0.
• Remember that instructors only have to prepare for the
courses that they will be teaching. If an instructor is not
teaching CCNA2 in August 2004, he can delay his Bridge
training for that course and prepare for the courses he will be
teaching in August 2004.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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FAQs
• Can a parent academy require a local to be certified
on each course before teaching 3.0?
No. But Cisco highly recommends that
instructors prepare to offer classes in 3.0 and
Cisco trusts that most parent Academies try to
do what is best for students in requiring formal
training of the instructors in their tree.
A reminder that in August of 2004 instructors
who have not demonstrated proficiency in 3.0
courses will likely be required to attend formal
training until they demonstrate proficiency in all
courses they plan to teach.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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FAQs
• Can the Bridge Courses be taken out of order or do
they have to be taken in sequential order?
Yes! Bridge courses can be taken in any order.
• When will the “old” CCNA/NP exams retire for
Academy students and instructors?
View the News and Announcements on Academy
Connection for the latest information related to
exam retirement.
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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© 2003, Cisco Systems, Inc. All rights reserved.
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Questions?
Session Number
Presentation_ID
© 2003 Cisco Systems, Inc. All rights reserved.
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© 2003, Cisco Systems, Inc. All rights reserved.
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