When Search Engines do Search Marketing Search Engine Strategies, San Jose David Roth Director, SEM 0 Agenda Why does Yahoo! do SEM? Different Business, Different Models Paid Search, Organic and Affiliate Managing Expectations Build vs. Buy, or both? 1 Why am I standing here talking? The Band broke up in 1985 Hate Sammy Hagar Pursued solo career (Just a Gigolo…) Got Into Radio Couldn’t replace Stern Yahoo! called….something about Panama 2 No Really, why am I standing here talking? Agency guy from way back Paid Inclusion P4P SEO Affiliate marketing Search within Advertising Yahoo has been doing SEM for a while in many Business Units Need a central perspective Efficiencies Best Practices Scale 3 Why SEM? Everyone knows SEM is the best way to acquire customers, even if you are a Search Engine Yahoo! has extensive Search Marketing campaigns across the organization that include paid search, SEO, and Affiliate Marketing 4 SEM Coverage Across the Organization Yahoo! is engaged in Search Marketing for a large number of properties, such as: Personals Small Business Web Hosting Domains Retail Services Shopping Travel Autos Broadband Music Yahoo! Search Marketing News Finance Answers Local Messenger 5 Paid Search, SEO and Affiliate ‘Holy Trinity’ of Performance Marketing Paid Search: Yahoo! advertises on millions of keywords across multiple search engines for all business units SEO: Yahoo! maintains SEO guidelines enforced on all BUs who spend cash on performance marketing Affiliate: Yahoo! has a corporate affiliate marketing program that works closely with SEO, SEM. Managing SEM/SEO policies for Affiliate program is important 6 Different Business Models, Different Businesses Subscription Personals Music Broadband Conversion Messenger Transactional YSM Domains Lead Generation Autos Shopping Travel CPM Revenue Media 7 Many Models, One Method LTV optimization: What is the lifetime value of a conversion? Subscription Referral CPM/CPC Revenue What is the net present value (NPV) of that lifetime revenue stream? What is the acceptable profit margin on NPV? Monthly Scorecard for all Business Units, Channels 8 Managing: Centralize vs. Decentralize Business owners know their business Search Engine Marketers know SEM Managing the tradeoffs Adding Centralized Resources Maximize efficiency and scale Maintain business knowledge Manage against a single standard Allow budget mobility to incentivize stakeholders Between Channels Between Business Units 9 In-House vs. Outsourced Yahoo! uses a blend of in-house SEM Management and agency assistance to execute SEM across the organization SEM Infrastructure exists within Yahoo! Yahoo! will continue to leverage agency relationships to gain industry expertise, time to market Yahoo! has built, and will continue to build, strategic pieces of SEM infrastructure 10 Thank You David Roth Director, Search Engine Marketing 11
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