IBM Systems Comprehensive Data Protection Solution Sales Training May 2009
Comprehensive Data Protection Solution Solution includes FastBack, System x, and DS3000 Express Sales Training May 2009 © 2008 IBM Corporation IBM Systems System StorageTM Agenda: Comprehensive Data Protection Solution 1) Selling the Comprehensive Data Protection Solution 2) End User Features and Benefits 3) Additional Resources 2 2 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Knowledge Check How much do you know about FastBack? 1) Isn’t that an old style of Ford Mustang? 2) I’ve heard of it before 3) Pretty comfortable talking to customers about it 4) I have it installed on my home network 3 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Top Storage Priorities for 2009* For mid-sized (to larger) companies, Remote data protection for remote/branch offices is one of the top 3 initiatives in 2009 *Top Storage Priorities for 2009 Med-sized / Large Company 1) Storage virtualization (25%) 2) Data reduction technologies (24%) 3) Remote data protection solutions for remote/ branch offices (23%) *Enterprise Strategy Group – Jan 2009 In an era of shrinking budgets, these are areas where companies plan to spend. 4 4 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Comprehensive Data Protection Solution – Value for SMB ► Optimized for business resilience to support the highest service levels ● Meeting Service Level Agreement objectives and providing continuous 24x7 availability of valuable files – including email and mission critical application data ● The solution provides the power to quickly restore any amount of Windows data, anywhere in the organization, from any previous point-in-time, no matter what happens to cause a data loss. ● Data Protection Flexibility as a result of scheduled, frequent and continuous protection of data and applications from a single platform ● Instant Recovery even with the corruption or failure of the entire database as well as granular recovery i.e. from corruption or deletion of objects such as mailbox, mail message or databases instances 5 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Comprehensive Data Protection Solution – Value for SMB ► Flexible and scalable to support businesses as they change, grow, and innovate ● Simplicity of Control – Intuitive interface allows for remote management of disk based data protection with flexibility to control centrally ● Scalable solution that allows for data growth providing capacity-on-demand ● High-Availability On-Demand – Near instant recovery enabling high application availability with less hardware required ► For tight budgets, solution is designed to help business do more with less ● Optimal Performance – Block-level incremental forever reduces storage and eliminates backup windows while instant restore nearly eliminates downtime during recovery procedures 6 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Comprehensive Data Protection Solution – Components • IBM Tivoli Storage Manager FastBack, for comprehensive, costeffective data protection • DS3000 offers excellent value for small and medium business – • Drive Intermix reduces CapEx by supporting primary and secondary (backup) storage within the same enclosure. • The DS3000 offers easy of implementation and use with the award-winning Storage Manager software. • DS3000 enables capacity-on-demand, up to 48 drives and the ability to grow with the common architecture DS4000 / DS5000 systems • High-performance System x design maximizes your IT investment • Manage growth and risk for improved business availability with IBM XArchitecture® features • Go green and save with new design and tools for optimized power management IBM Implementation Services for Disk Systems IBM ServicePac for Remote Technical Support Services IBM Low Rate Financing options offer flexible payment plans, fast approvals and a convenient single periodic payment for hardware, software & services 7 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Knowledge Check FastBack supports which operating systems? Microsoft Windows Red Hat Linux AIX All of the above 8 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM What You’ll Sell – SMB Backup and Recovery SMB Standalone Office Exchange SQL File VMware Servers FastBack Server + Storage Hardware: IBM System X Server DS3000 Storage Software: TSM FastBack TSM FastBack for Exchange TSM Bare Machine Recovery 9 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Standalone Office Configuration - General Business - 4 Servers TSM FastBack Protected Servers - Software Only 2 SQL servers 1 Mail server FastBack 1 File Server Total Cores PVUs Price 2 8 400 $ 2,200 1 4 200 $ 1,100 1 4 200 $ 1,100 1 4 200 $ 700 3 12 600 $ 1,800 TSM FastBack for Exchange Exchange 1 Exchange server TSM FastBack Bare Machine Recovery BMR 3 Production servers (2-SQL + Exchange) Total Software Price - 4 protected Servers System x Servers $ Total 6,900 Price IBM System x3550 with 2.66GHz Intel Xeon Quad Core cpu, 2GB RAM (7978-BDx) 1 $2,529 2GB Memory Kit consisting of 2x1GB DIMMs - one kit per server (46C7418) 1 $169 146GB 10K 2.5" SAS Hard Disk Drive - two per server (43X0824) 2 $658 SAS HBA Controller - DS3200 Mod 22x storage unit (25R8060) 1 $199 Optional server accessories: Redundant Power Supply (32R2815) $199 Remote Supervisor Adapter for remote management (39Y9566) $389 Storage Hardware Disk Systems Total IBM System Storage DS3200 1 $4,495 1TB 7.2K 3.5" SATA Drives 3 $3,597 1m SAS cable 1 $119 Total - Hardware Price $11,766 Total - Software & Hardware Bundle Price 10 Price IBM Internal and IBM Business Partner Use Only $ 18,666 © 2008 IBM Corporation System StorageTM Remote Office Consolidation Value Improved data protection with a cost-effective, disk-based solution Reduce recovery time objectives (RTO) and recovery point objectives (RPO) Improved backup processes with automated backup in all offices, resulting in labor savings and reductions in data loss Improved disaster recovery with the ability to remotely backup the remote offices to a central DR site or office. Single vendor solution, single support structure to contact ► 11 “Sell our stuff with our stuff” IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM What You’ll Sell – Remote Office Consolidation Main Office/Data Center Remote Offices (example: 5) FastBack Server + Storage Exchange SQL File VMware Servers 12 WAN FastBack Server + Storage Hardware: IBM System X Server DS3000 Storage Hardware: IBM System X Server DS3000/4000/DS5000 Storage Software for each office: TSM FastBack TSM FastBack for Exchange TSM Bare Machine Recovery Software: TSM FastBack IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM What You’ll Sell – SMB Backup and Recovery Offsite Disaster Recovery SMB Standalone Office FastBack Server + Storage Exchange SQL File VMware Servers 13 WAN FastBack Server + Storage Hardware: IBM System X Server DS3000 Storage Hardware: IBM System X Server DS3000 Storage Software: TSM FastBack TSM FastBack for Exchange TSM Bare Machine Recovery Software: TSM FastBack IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Remote Office Configuration with DR/Consolidation - 5 Sites TSM FastBack Protected Servers (Intel Xeon 4-way Total Cores PVUs 10 40 2000 $ 11,000 5 20 1000 $ 5,500 1 File Server at each site 5 20 1000 $ 5,500 1 FastBack server at each site 5 20 1000 $ 5,500 5 20 1000 $ 3,500 15 60 3000 $ 9,000 processors) 2 SQL servers at each site 1 Mail server at each site FastBack Price TSM FastBack for Exchange Exchange 1 Exchange server at each site TSM FastBack Bare Machine Recovery BMR 3 Production servers Total Software Price - 20 protected Servers 14 IBM Internal and IBM Business Partner Use Only $ 40,000 © 2008 IBM Corporation System StorageTM System x Servers Total Price IBM System x 3250 (dual-core, 3GB Memory, 2-73GB mirrored OS drives, iSCSI Controller to connect to DS3300-FTP Server at DR Site) 1 $2,700 IBM System x3550 with 2.66GHz Intel Xeon Quad Core cpu, 2GB RAM (7978-BDx) FastBack Server at each site 5 $12,645 2GB Memory Kit consisting of 2x1GB DIMMs - one kit per server (46C7418) 5 $845 146GB 10K 2.5" SAS Hard Disk Drive - two per server (43X0824) 10 $3290 SAS HBA Controller - DS3200 Mod 22x storage unit (25R8060) 5 $995 Optional server accessories: Redundant Power Supply (32R2815) $199 Remote Supervisor Adapter for remote management (39Y9566) $389 Total System x Servers 15 IBM Internal and IBM Business Partner Use Only $20,475 © 2008 IBM Corporation System StorageTM Storage Hardware Disk Systems Total IBM System Storage DS3200 Dual Controller 5 $32,475 1TB 7.2K 3.5" SATA Drives 15 $17,985 1m SAS cable 10 $1,190 IBM System Storage DS3300 Dual Controller (DR Storage) 1 $7,495 1TB 7.2K 3.5" SATA Drives 12 $14,388 Total – Storage $73,533 Total - Software & Hardware Bundle Price 16 Price IBM Internal and IBM Business Partner Use Only $ 134,008 © 2008 IBM Corporation System StorageTM Who you are competing against: Wins from Q4 2008 Software, Hardware & Services Value: $55,000 FastBack deal value: $10,000 Existing TSM customer: No – EMC Networker takeout What they liked about FastBack: Individual Mailbox Restore (IMR) Why they bought from IBM: BP Relationship & IBM Thought Leadership Competitor displaced: EMC Country: USA Industry: Food Processing 17 Software, Hardware & Services Value: $20,000 FastBack deal value: $5,000 Existing TSM customer: Yes What they liked about FastBack: IMR & Search Why they bought from IBM: FastBack functionality for IMR Competitor displaced: Symantec Country: USA Industry: Services IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM IBM to NetApp Mapping Storage System DS3000 FAS2000 Data Protection for ROBO TSM FastBack NetApp OSSV / SnapVault + Appliance Microsoft Exchange Granular Recovery TSM FastBack for Microsoft Exchange Disaster Recovery TSM FastBack NetApp SnapMirror Bare Metal Recovery TSM FastBack for Bare Machine Recovery No offering 18 18 IBM Internal and IBM Business Partner Use Only SnapManager for Exchange + Single Mailbox Recovery 7/25/2008 © 2008 IBM Corporation System StorageTM IBM to EMC Mapping Data Protection for ROBO DS3000 Data Protection for ROBO TSM FastBack Microsoft Exchange Granular Recovery TSM FastBack for Microsoft Exchange Networker brick-level Disaster Recovery TSM FastBack EMC Business Continuity Bare Metal Recovery TSM FastBack for Bare Machine Recovery Indigo Stone Homebase 19 19 IBM Internal and IBM Business Partner Use Only CX4 Model 120 EMC Networker + RepliStor or RecoverPoint 7/25/2008 © 2008 IBM Corporation System StorageTM Who you are competing against: Wins from Q4 2008 Software, Hardware & Services Value: ESSO = $30M FastBack deal value: $244,000 Existing TSM customer: Yes What they liked about FastBack: DR Why they bought from IBM: TSM Customer looking for remote backup Competitor displaced: EMC Country: USA Industry: Financial Services 20 Software, Hardware & Services Value: $45,000 FastBack deal value: $23,000 Existing TSM customer: No What they liked about FastBack: IMR, Bare Machine Recovery (BMR) & LAN free backup Why they bought from IBM: Product features and relationship with BP Competitor displaced: CA ArcServe Country: Israel Industry: Defense IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Emphasize the Complete IBM Story Backup and Recovery are Mission Critical, and IBM is a trusted brand Very important when budgets are tight The Comprehensive Data Protection Solution is an exceptional value DS3000 is affordable with outstanding performance Direct attach, network or SAN, standard or virtual environments FastBack is easy to setup, configure and manage Fast, block level, policy based backup and recovery Add value as your customer’s one stop shop: IBM Servers IBM DS3000 Storage IBM TSM Software IBM Services 21 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM For even greater levels of data protection… Add TSM and Tivoli CDP for Files – complements TSM FastBack! HQ HQ // Data Data Center Center Remote Office(s) FastBack Clients Mobile Users (CDP for Files) App / File / VMWare Servers App / File / VMWare Servers FastBack Server App / File / VMWare Servers DR Site TSM Server WAN FastBack Server Tape Library Continuous data protection for mobile users Block Level Incremental Forever or CDP protection for Remote offices Industry leading tape support Broad OS platform support, Very large database (VLDB), application protection Superior scalability 22 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Business Impact of Xpress Restore and XRDR Optimal Performance = Huge $$$ Savings Comparisons between traditional tape backup and FastBack: Measurements taken by a real customer in their environment Tape FastBack Backup File/Print Server 16 hours 3 minutes Increased frequency from 1/wk to 6/day Backup E-Mail Server 46 hours 2 minutes Increased frequency from 1/wk to 8/day Recover SQL Table/Record Impossible 5 minutes Recover Individual E-Mail Impossible 5 minutes Restore a File Server Volume 10-16 hrs. 6-10 min. Restore SQL Server Volume 20-30 hrs. 6-10 min. Description 23 Comments Same for calendars, contacts, tasks, etc. 23 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation Features and Benefits for Your Customers © 2008 IBM Corporation IBM Systems System StorageTM Knowledge Check Why is FastBack a good solution for remote/branch offices? 1) It puts recovery responsibility in experienced IT hands 2) It consolidates multiple backup packages into a common one across all offices 3) It removes tape and the risk associated with tape based recovery 4) All of the above 25 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Comprehensive Data Protection Solution Benefits to the SMB & Remote Office ► Key Benefit for SMB ● Primary site recovery; take tape out of the mix, increasing Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) ● Disaster recovery – move data offsite to ensure business continuity ► Key Benefit for Remote Office ● Take tape out of the mix, increasing RTO and RPO ● Centralize administration to the home office/data center ● Reduce reliance on unskilled, on site staff ► Key Benefit for Both ● Easy to administer, high performance, cost effective backup, recovery and disaster recovery solution Backup and recovery + DR all in the same package 26 26 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM TSM FastBack – Primary Site Recovery Xpress Restore– Virtual Recovery for an entire volume ► ► ► ► ► Mounts an entire volume to be recovered Select any previous point-in-time (Recovery Point) New volume becomes available within seconds Read-write requests serviced by FastBack Data is restored in the background to target disk FastBack Xpress Mount – Recover files and folders ► ► ► ► Opens an Explorer-like view into the FastBack repository Simple ‘drag-and-drop’ operation Recovers individual files and folders, from any point in time Granular SQL and Exchange recovery: mail(box), contact, calendar + SQL tables/records Bare Machine Recovery – Restore an entire server ► ► 27 27 Restore the Operating System volume in < 1 hr Any hardware platform (similar, dissimilar, virtual machine) IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM FastBack for Exchange Item Level Recovery of E-Mail Data Objects Windows Explorer-like GUI E-mail messages & attachments Folders Contacts and calendars Tasks and notes Journal Entries Mailboxes Recover objects from corrupt EDBs Supports Microsoft Exchange: 2000 2003 2007 28 Provide object restores in minutes rather than hours, days Helps administrator raise SLA’s by eliminating downtime IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM TSM FastBack for Bare Machine Recovery Fast Restoration of Windows O/S Volumes Takes less than an hour Full access within minutes With Instant Restore technology, data volumes are made available as soon as the recovery process starts Support for dissimilar hardware Recover on a similar server, to a completely different server, or to a Virtual Machine “N-to-1” standby server ratio: One standby server can provide cover for many production servers 29 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM FastBack and Server Virtualization • Works Seamlessly in a Virtual Environment • FastBack installed on individual virtual servers • Can do bare machine recoveries of virtual servers to another virtual machine or to a physical machine • Use to Bare Machine Recovery to migrate servers from physical machines to virtual machines 30 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM What storage for SMB/Remote Offices? DS3000 Series has: ► ► ► Simple management software, easy for novices Intermix SAS and SATA drives for tiered storage Up to 48 drives with 3 additional EXP3000 drive enclosures DS3200 – Entry level, easiest to set up and deploy, little storage expertise required ► SAS, supports up to 3 direct attached servers DS3300 – IP based SAN, good solution where networks expertise is present. ► iSCSI interface for simple, IP based SAN DS3400 – for companies who have a Fibre network or want to start with DAS and move to Fibre as they grow ► 31 Fibre Channel interface SAN, SAS for Direct Attached IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Select a server to complement your solution IBM System x 3550 1 or 2 Quad-Core Intel Xeon Processors Up to 32G high performance, new-generation memory Space saving 1U chassis Features: • Reduced power usage • Optimized power management • Calibrated Vectored Cooling …or select from a wide array of System x servers to better suit your needs: System x Family Brochure 32 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Knowledge Check FastBack is NOT good for which of the following solutions: 1) Instant recovery of Exchange emails 2) Long term archive 3) Recovery of deleted files or folders 4) Rebuilding a Microsoft server on a different physical or virtual machine 33 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation Additional Resources © 2008 IBM Corporation IBM Systems System StorageTM Resources Sales Kit ► https://www304.ibm.com/jct09002c/partnerworld/wps/servlet/ContentHandler?contentId=kIzQv_RBSlA4MDADcnt&selectedTab=3#SKT IBM Storage ► ► ► http://www.ibm.com/systems/storage/disk/ds3000/ http://www.ibm.com/systems/storage/disk/ds4000/ http://www.ibm.com/systems/storage/disk/ds5000/ TSM FastBack ► ► http://www.ibm.com/software/tivoli/products/storage/storage-mgr-fastback/ http://www-03.ibm.com/systems/storage/solutions/business_continuity/backup_restore/index.html System Storage DS3200 & DS3400 Express ► https://www-304.ibm.com/jct01005c/partnerworld/mem/strategy/smb_mktsell_dash_ds3200_3400.html IBM System x 3550 ► http://www-03.ibm.com/systems/x/hardware/rack/x3550/index.html IBM GTS ServicePac for Remote Technical Support: ► Details on Pricing & HWD Coverage: ● http://www-935.ibm.com/services/us/index.wss/offering/its/a1000229 IBM GTS Implementation Services for Disk System ServicePac: ► ► https://www-304.ibm.com/jct01005c/partnerworld/mem/services/us/ofimp25.html Announcement letter 607-007, Product Number 6948-A07 IBM Know Your IBM Program: ► ► 35 https://www-304.ibm.com/jct01003c/partnerworld/pwhome.nsf/weblook/tac_hvenablement_kyi.html KYI Rewards ● https://www304.ibm.com/jct01003c/partnerworld/pwhome.nsf/weblook/tac_hvenablement_kyi.html IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Product datasheets and Whitepapers (use the external links for distribution outside of IBM) TSM FastBack Datasheet: ► ► External: http://www.ibm.com/common/ssi/fcgibin/ssialias?infotype=pm&subtype=sp&appname=SWGE_TI_SG_USEN&htmlfid=TID14022USEN&attachment=TID14022USEN.PDF Internal: http://www.ibm.com/common/ssi/fcgibin/ssialias?infotype=pm&subtype=sp&appname=SWGI_TI_SG_USEN&htmlfid=TID14022USEN&attachment=TID14022USEN.PDF TSM FastBack for Microsoft Exchange Datasheet: ► ► External: http://www.ibm.com/common/ssi/fcgibin/ssialias?infotype=pm&subtype=sp&appname=SWGE_TI_SG_USEN&htmlfid=TID14023USEN&attachment=TID14023USEN.PDF Internal: http://www.ibm.com/common/ssi/fcgibin/ssialias?infotype=pm&subtype=sp&appname=SWGI_TI_SG_USEN&htmlfid=TID14023USEN&attachment=TID14023USEN.PDF TSM FastBack for Bare Machine Recovery Datasheet: ► ► External: http://www.ibm.com/common/ssi/fcgibin/ssialias?infotype=pm&subtype=sp&appname=SWGE_TI_SG_USEN&htmlfid=TID14024USEN&attachment=TID14024USEN.PDF Internal: http://www.ibm.com/common/ssi/fcgibin/ssialias?infotype=pm&subtype=sp&appname=SWGI_TI_SG_USEN&htmlfid=TID14024USEN&attachment=TID14024USEN.PDF TSM FastBack Center Datasheet: ► ► External: http://www.ibm.com/common/ssi/fcgibin/ssialias?infotype=pm&subtype=sp&appname=SWGE_TI_SG&htmlfid=TIS14029USEN&attachment=TIS14029USEN.PDF Internal: http://w3.ibm.com/sales/ssi/fcgibin/ssialias?infotype=pm&subtype=sp&appname=SWGI_TI_SG&htmlfid=TIS14029USEN&attachment=TIS14029USEN.PDF Next-Generation Data Protection for Mid-Sized Companies Whitepaper: ► ► External: http://www.ibm.com/common/ssi/fcgibin/ssialias?infotype=sa&subtype=wh&appname=SWGE_TI_SG_USEN&htmlfid=TIW14008USEN&attachment=TIW14008USEN.PDF Internal: http://www.ibm.com/common/ssi/fcgibin/ssialias?infotype=sa&subtype=wh&appname=SWGI_TI_SG_USEN&htmlfid=TIW14008USEN&attachment=TIW14008USEN.PDF Addressing the Complexities of Remote Data Protection Whitepaper: ► ► 36 36 External: http://www.ibm.com/common/ssi/fcgibin/ssialias?infotype=sa&subtype=wh&appname=SWGE_TI_SG_USEN&htmlfid=TIW14010USEN&attachment=TIW14010USEN.PDF Internal: http://www.ibm.com/common/ssi/fcgibin/ssialias?infotype=sa&subtype=wh&appname=SWGI_TI_SG_USEN&htmlfid=TIW14010USEN&attachment=TIW14010USEN.PDF IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Configurations https://www304.ibm.com/jct09002c/partnerworld/wps/servlet/RedirectServlet?cmsId=B3 54721K34790G26&attachmentName=FastBackSystemxDS3000Configuratio nsFINAL.xls 37 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation Backup Slides © 2008 IBM Corporation IBM Systems System StorageTM Deployment in a Virtualized Environment VM1 C C D D E Xpress Restore Client Service Console VM2 Xpress Restore Client Virtualization techniques like VMWare place extra burden upon individual applications and fileservers. These servers can ill-afford additional workloads introduced by backup. Block-level incremental addresses this by virtually eliminating the backup window and load on the CPU. ESX Server Xpress Restore Server Xpress Restore Client installed on each guest OS Can perform block level incremental forever backup for applications and files The ESX Server CPU is not over loaded with long backup windows from multiple virtual systems 39 39 IBM Internal and IBM Business Partner Use Only Can Also deploy Xpress Restore Server in a Virtual Machine © 2008 IBM Corporation System StorageTM What are the main features of the Comprehensive Data Protection Solution ? • TSM FastBack offers disk-based, block-level, incremental backup technology which improves recovery point objectives (RPO) through continuous data protection (CDP) with very little impact on production servers • Policy engine allows you to balance recovery requirements with the costs of storage and bandwidth on a per-application basis. • Broad base of fast recovery tools for outstanding recovery time objectives (RTO) - Instantly recover files, folders, volumes, and entire systems 40 40 IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM The Bulls-eye Target Audience Profile SMB with Tape Based Backup and Recovery Data Centers and Remote Branch Offices with Windows Servers Mission Critical Exchange, SQL, Oracle, File & print, etc. Looking for a Recovery Solution Look for these Hot Buttons >3 = PURCHA$E! 41 41 – Has Backup window issues – May also want to eliminate tape at data center, branches, or both – Needs better Recovery Points (Recovery Point Objectives - RPO) – Needs better Recovery times (Recovery Time Objectives - RTO) – Disaster Recovery - Replication to data center for consolidation (remotes/branches) – Bare Machine Recovery (BMR) – Get crashed server(s) back up quickly – Granular Recovery – IMR or Individual Mail Recovery – – Has large volumes on critical servers (i.e.. SQL, Exchange, File server, others) – Migrating legacy servers to new hardware – TSM Shop – True Blue, and desires better recovery on critical Windows servers – Has experienced recent, painful (failed) restore on Windows platform IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation System StorageTM Who you are competing against: Wins from Q4 2008 42 Software, Hardware & Services Value: tbd FastBack deal value: $240,000 Existing TSM customer: Yes What they liked about FastBack: Instant Restore & BMR Why they bought from IBM: Excellent Pre-Sales work Competitor displaced: Legato Country: Brazil Industry: Banking Software, Hardware & Services Value: $50,000 FastBack deal value: $14,500 Existing TSM customer: No What they liked about FastBack: Remote Office/Branch Office (ROBO) Disaster Recovery Why they bought from IBM: Best replication @ lowest cost Competitor displaced: NetApp, Symantec Country: USA Industry: Manufacturing IBM Internal and IBM Business Partner Use Only © 2008 IBM Corporation
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