Youth Safety on the Social Web Larry Magid & Anne Collier Co-directors ConnectSafely.org Revised 9/08 © 2008 ConnectSafely.org What is the social Web? --Also known as ‘Web 2.0’-• User-produced, youth-driven • Multiple devices • Multimedia • Uploadable, downloadable • Difficult to control Social networking is whatever… …anyone wants it to be! • Alternate reality game + diary + teen’s bedroom + school lunchroom • A place to learn digital-media skills • A “hangout” SNS not going away Not just MySpace, Facebook, YouTube, Bebo, Hi5, Twitter, Plurk … • • • • • 1,000s, of social sites Corporations adopting SN in workplace “Niche” sites - hikers, travelers, sports fans… Increasingly mobile - phones, gameplayers Global …. Majority of Teens in Social Networks • 55% of teens use social networks and create profiles • 70% of 15 to 17 year old girls • 48% of teens visit sites daily or more often; 26% visit once a day 22% visit several times a day It’s not your father’s Internet Web 1.0 = downloading Web 2.0 = downloading + uploading + interacting + media sharing + + + + Teens Create • 64% of online teenagers ages 12 to 17 engage in at least one type of content creation, up from 57% of online teens in 2004. • 35% of teen girls blog / 20% of boys • 54% of girls post photos only / 40% of boys • Boys twice as likely to post video (19% vs. 12%) Source: 12/07 Mostly for real-life friends • 72% use sites to socialize with their real-life friends. • Few teens report (or admit to) using the sites to directly engage those they are romantically interested in • Only a modest number (17%) of social-networking teens say they use the sites to flirt. Source:Pew Internet & American Life survey January, 2007 Teens do have a clue when it comes to safety & privacy • 66% of teens who have created a profile say that their profile is not visible by all Internet users. They limit access to their profiles. • 21% say their profile is not currently visible. • Just 1% of social network users say they do not know who can see their profile Source:Pew Internet & American Life survey January, 2007 Are they careful about photos? • 39% say they restrict access to their photos “most of the time” • 38% report restricting access “only sometimes” • 21% of teens who post photos say they “never” restrict access to the images they upload. Online adults are more lax in restricting access to their online access to photos Source: 12/07 MySpace’s evolution • Started out as a place for musicians • Quickly grew as #1 destination for college students • Acquired by News Corp. • Lots of media attention to safety concerns • Chief Security Officer – former Federal prosecutor WHO increased privacy tools worked to separate teens from older users • Removed ads for singles’ site and other adult oriented products from children’s profiles Major Sites MySpace: Multi-features, social self-expression, great design flexibility. Strong safety staff but challenging history. Facebook: Social utility, lots of approved apps, personal info exchanging, college students, high schoolers and professionals. A bit more structured. Network centric MyYearbook: High school-oriented digital yearbook plus usual social networking features Bebo: Social networking and media sharing Hi5: 80% of users outside U.S. Multiple languages Other sites YouTube: Video postings & viewing, strong rules but enforced only after complaints. Stickam: Social video streaming site with live webcam chat Twitter & Plurk: Micro-blogging --140 characters or less. Kind of like chat. Twitter mostly adults, Plurk appeals to teens JuicyCampus: Gossip site, total anonymity, no rules Ning: Allows users to create their own social networks. Allows porn (with splash page) What are they doing in there? Good or “normal”… “Social producing” Learning social rules Decorating profiles (selfexpression) Exploring identity Writing blogs Writing software code Risk assessment Discovering music Producing & editing videos Discussing interests Social/political activism Keeping in touch with friends long-term What else are they doing in there? Neutral or negative… Seeking validation Competing in a popularity contest Venting Showing off Embarrassing themselves Pulling pranks Getting even Harassing Teens are alive today, thanks to social-networking sites… Question: What proportion of teens have been approached online by a predator? A. B. C. D. E. 1 in 20 1 in 10 1 in 7 In 5 Almost half Answer It’s a trick question News stories: Incorrect data Question Do you agree that the growth in young people’s use of the Internet correlates with a rise in sexual abuse against children? Answer Is posting necessarily dangerous? "Sending and posting personal information online may not increase one's risk for Internet victimization as much as meeting people online in lots of different ways, talking about sex with people known only online, and harassing others (i.e., making rude or mean comments, intentionally embarrassing or harassing others) online" Source: Michele Ybarra February 2008 issue of Archives of Pediatrics & Adolescent Medicine. They can’t be molested on the Internet • Abduction is extremely rare • Offline risk = online risk More likely risks • Damaged reputation • Emotional hurt • Self-created child porn • Negative validation • Defamation • • • • • Impersonation Permanent archive Inappropriate content PC security Cyberbullying… Risks: The 5Cs • Content – Adult sites – Sites that promote violence, self-destructive behavior, hatred • Contact – Criminals & Creeps who can hurt you or bother you • Conduct – How you act and what you post can hurt you • Commercialism – Spam, deceptive advertising, phishing scams • Cops – Getting into trouble with law, school officials, “copyright police” What causes risk? • Aggressive behavior in the form of making rude or nasty comments increased the odds of being victimized 2.3 times • Frequently embarrassing others increased the risk almost 5 times • Meeting people in multiple ways increased the odds 3.4 times • Talking about sex online with strangers doubled the risk Source: Michele Ybarra February issue of Archives of Pediatrics & Adolescent Medicine. Deception rarely involved • Most teens are aware of the approximate age and intentions of the adults who contact them • Only 5% of offenders pretend to be teens. • In some cases, the kids are being aggressive and sexually suggestive and pose in ways to make themselves look older than they are. Janis Wolak, from the University of New Hampshire Crimes Against Children Research Center (paraphrase, not exact quote) Flirting encourages contact “Teens who use social-networking sites to flirt are more likely to be contacted by people they do not know.” --Pew Internet & American Life Project • 17% of all SN teens use the sites to flirt • 29% of boys 15-17 vs. 13% of girls 15-17 Damage to Reputation Teens might post things on their profiles that can: – Get them in trouble with school or the law – Embarrass them now or later – Keep them from getting a job or into college Cyberbullying • The risk that affects the most children • 6.9 million 2005 "cases" of teen-to-teen cyberbullying* • 1 in 3 teens have been victimized by cyberbullying** • Other estimates put the number even higher * From a 2006 study by criminology Profs. J.W. Patchin and S. Hinduja ** Similar findings in Pew/Internet 2007 study Hard to escape cyberbullies • • • • • • Often associated with offline bullying Can’t escape from bullies Difficult for parents to know it’s going on Don’t delete the evidence Can escalate to serious situation Almost always peer to peer Signs of cyberbullying • Young person stops wanting to use phone or Internet • Depression • Anxiety • Loss of sleep • Covers screen or turns off device when others come into room* *can also be a sign of an inappropriate online relationship Age-appropriate Net use 2 to 4 Lapware – parents should be with kids. Very limited screen time 4 to 7 Pre-screened websites, child safe search engines, filters. Possible introduction to child-friendly virtual worlds with no free text input 7 to 10 Controlled screen time, filters, kid-friendly virtual worlds 10 to 12 A bit more freedom, use of Net for homework. Limits on screen time 12 to 14 Kids becoming social, possible introduction to social networking sites, period of sexual exploration 14 to 17 Important transitional years. Very individual … details at http://kids.getnetwise.org/safetyguide/ A single approach doesn’t work • Roughly 4% of teens get into trouble online • Roughly 4% of teens get into trouble offline probably the same teens • Internet safety education messages need to be tailored to audience. One-size-fits-all messages don’t work. Old Rules I will not give out personal information such as my address, telephone number, parents' work address/telephone number, or the name and location of my school without my parents' permission. Violated all the time. I will tell my parents right away if I come across any information that makes me feel uncomfortable. Sure Right. I will never agree to get together with someone I "meet" online without first checking with my parents. Good idea but … I will not respond to any messages that are mean or in any way make me feel uncomfortable. Good idea but … I will talk with my parents so that we can set up rules for going online. New Rules Be your own person: Don’t let strangers pressure you Be nice online: Treat people how you want to be treated Think about what you post: It could come back to haunt you Keep passwords private: Not even good friends need to know Read between the lines: Some people only act nice Don’t talk about sex with strangers: It can lead to being a victim Avoid In-person meetings: If you do go, don’t go alone Be smart when using a cell phone: Same dangers as fixed web + it follows you everywhere Cell phone risks Bullying by phone Mobile social networking Social mapping Media-sharing by phone Smart phones -- web access, applications, easier text entry Text messaging costs. Advice for Internet safety educators •Avoid descriptions of the problem that characterize victims as young children or emphasize violence and deception. •Be clear about why sex with underage adolescents is wrong. •Focus prevention efforts more on adolescents, less on parents, and frankly on concerns relevant to adolescents, including autonomy, romance and sex. •Focus prevention more on interactive aspects of Internet use and less on posting personal information. •Educate youth about criminal behavior and child pornography. •Develop targeted prevention approaches for the most at risk youth populations. •Develop cyber-citizenship training Source: Crimes Against Children Research Center -- University of New Hampshire Do Say / Don’t Say Don’t say: 1 in 7 youth is contacted by an Internet predator. Do say: 1 in 25 youth in one year received an online sexual solicitation where the solicitor tried to make offline contact. Don’t say: Internet predators pretend to be other youth to lure victims into meetings. Do say: Internet offenders manipulate young people into criminal sexual relationships by appealing to young people’s desire to be appreciated, understood, take risks, and find out about sex. Don’t say: Internet predators lure children to meetings where they abduct, rape or even murder. Don’t say: Your 10-year-old’s “Internet friend” may be a predator. Do say: Internet offenders target teens who are willing to talk online about sex. Don’t say: Never give out personal information online. Do say: Be careful about who you give personal information to and what kinds of things you share. Don’t say: Don’t have a social networking site or a personal webpage. Do Say: Be very careful what you do with social networking sites or personal web pages. Source: Crimes Against Children Research Center -- University of New Hampshire Keys to finding solutions • Understanding that the teenage brain is “a work in progress.” Brain takes 25 years to develop • Teen behavior the same online, offline • The Internet is an amplifier • Collaborative solution-making needed To summarize The social Web… • is good and bad for teens • is a fact of life - not going away • is user-driven (no control) Social Web safety requires… • Growing understanding of benefits, risks • Multiple forms of expertise • Collaborative, long-term response Thank you & Please visit our forum at www.ConnectSafely.org Larry Magid Co-director, ConnectSafely.org [email protected] Anne Collier, Co-director [email protected]
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