Readme – Device Packs v6.0 for Cisco Prime Infrastructure 2.1 Readme for Device Packs 6.0 for Cisco Prime Infrastructure 2.1 Revised: 10/31/2014 This Readme provides information on installing and upgrading, bug fixes, and additional documentation for Cisco Prime Infrastructure, Release 2.1. Contents Readme for Device Packs 6.0 for Cisco Prime Infrastructure 2.1 ............................................................................... 1 Viewing New Devices Supported .............................................................................................................................. 1 NBAR2 Protocol Update............................................................................................................................................ 1 System Requirements ............................................................................................................................................... 2 Package Details......................................................................................................................................................... 2 Device Packs Installation........................................................................................................................................... 2 Installing the Device Packs from cisco.com ........................................................................................................... 2 Installing the Device Packs from Local Storage ...................................................................................................... 2 Caveats..................................................................................................................................................................... 3 Resolved Problems ................................................................................................................................................... 3 Known Problems ...................................................................................................................................................... 4 Obtaining Documentation and Submitting a Service Request ................................................................................... 6 Viewing New Devices Supported To view the devices that are supported in this Device Pack, please see http://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/prime/infrastructure/21/supported/devices/pi21-supported-devices-list.xlsx NBAR2 Protocol Update For more details on the NBAR2 protocol pack update in Prime Infrastructure, please refer to NBAR Protocol Packs. Page 1 Readme – Device Packs v6.0 for Cisco Prime Infrastructure 2.1 System Requirements Install the Device Packs on a server running Cisco Prime Infrastructure version 2.1. Note: You cannot install this UBF on Cisco Prime Infrastructure version 2.0 or any earlier releases. Package Details Files Description pi_2.1device_packs_6-49.ubf Updated Bundle File with Incremental Device Updates. File size: 41.98 MB Device Packs Installation You can install the Device Packs in one of two ways: • From Cisco.com. See Installing the Device Packs from cisco.com. • From a local storage. See Installing the Device Packs from Local Storage. Installing the Device Packs from cisco.com 1. 2. 3. 4. Log in to the Prime Infrastructure 2.1 server. Choose Administration > Software Update. Click Check for Updates. Log in with your cisco.com credentials to check for updates directly from the Prime Infrastructure server. 5. Select pi_2.1device_packs_6-49.ubf. 6. Click Install to install the Device Packs. 7. Restart the Cisco Prime Infrastructure server to complete the installation process. Installing the Device Packs from Local Storage 1. 2. 3. 4. 5. 6. Log in to Prime Infrastructure 2.1 server. Choose Administration > Software Update. Click Upload Update File. Click Browse and locate the pi_2.1device_packs_6-49.ubf file. Click Install to install the Device Packs. Restart the Cisco Prime Infrastructure server to complete the installation process. Note: You do not need to issue a restart immediately. However, the Device Packs will not work until the Prime Infrastructure server is restarted. Page 2 Readme – Device Packs v6.0 for Cisco Prime Infrastructure 2.1 Note: If you previously added a device that is newly supported in this Device Packs, you need to delete the device from Prime Infrastructure and then add it again. Caveats Port Count and Port Summary information shows incorrect values for Nexus 3064, Nexus 6004, ACE4710, ASR1k series, SB300 and Catalyst 6807 devices. The Software Image Management feature is not supported for Nexus 3064, Nexus 6004, or Nexus 3548. When the 2960X and 2960+ families of switches are set up in a stacking mode, the device family shows up as “Cisco Catalyst 2960S.” For the 7004 nexus device, the device family shows up as “Cisco Nexus 9500 Switch.” Reboot not happening for Cisco SG220, SG500, SG300 and MS200X device after image got distributed. Resolved Problems Bug ID Summary Device Platform CSCul21901 All CSCul93195 Requests for deprecated OIDs are sent to the device. Stuck in 'Partial collection failure' state when the special character ‘-’ appears in Interface Detail. CSCum53105 IP Interface Details are unavailable for Nexus devices. IOS 881 Nexus 3064 Nexus 3548 Nexus 6004 CSCun35968 Image import from device fails for ACE devices. ACE 4710 CSCun68398 Sensor Details are not displayed in User Interface. MDS CSCuo85412 Inventory fails when network-object is used in access lists. Configuration archive rollback does not work in MS200X devices. CISCO 2911 Image import from device does not work for MS200X. SF302-08 Configuration Rollback and Overwrite is unsuccessful. MS200X CSCun02246 CSCun02741 CSCum53793 MS200X SF302 Page 3 Readme – Device Packs v6.0 for Cisco Prime Infrastructure 2.1 CSCuo69968 3650 does not show supported device level support page. IOS 3650 CSCul35451 After distribution, reboot does not occur. ASA-X and ACE CSCun89689 Inventory collection fails for CGR and ISR devices. CGR 1K and ISR C888 CSCul21893 Multiple requests for the same OID are sent to the device. All CSCuo21221 Image import for c3900e fails. Inventory Collection completes for Cat6k VSS with multiple NAMs When you select Device Details > Interfaces > IP Interfaces, the IP address configured on an interface is not displayed in the Interface table. Analog Voice Gateway inventory will be collected completely Interface description parser issue has to be fixed when using “switchport access vlan” text. Wrong image recommendations has to be corrected for 3560 Cat 3900 CSCuo85048 CSCul24686 CSCul41826 CSCup36626 CSCup28825 CSCup23447 Cat 6k VSS Cisco MS200x, ASA , ASA-X, and N7K-SM-NAM-9 Cisco VG202 & VG204 3750x 3560 3548 CSCul02454 Distribution location has to be populated correctly. Partial Collection Failure due to memory variable has been corrected. CSCuq44811 Inventory collection will be completed for ISR-4451 ISR-4451 CSCul40805 Images will get distributed properly. ISR-4451 CSCuq55756 Config archive will work for ASA-SM ASA-SM ASA Known Problems Bug ID Summary CSCum51671 When you choose Device Work Center, select a device, click the Configuration Archive tab, select an archive, then click Rollback, the job state is "partial success" because of the speed configuration. CSCum53446 When you choose Operate > Device Work Center, the following detailed device information is not displayed for ACE 4710: VLAN (Device Details > System > VLANS), VLAN Interface (Device Details > Interfaces > VLAN Interface) CSCun16335 When you choose Home > Performance > Network Device / Interface, Top N CPU and Interface Utilization data are not displayed. CSCum53556 When you choose Operate > Device Work Center and select a Cisco Impacted Device ACE 4710 ACE 4710 ASR 1K C819HG-4G Page 4 Readme – Device Packs v6.0 for Cisco Prime Infrastructure 2.1 C819HG-4G device, the following menus do not appear: Device Details > System > VLANS Device Details > Interfaces > VLAN Interface. CSCum53567 When you choose Operate > Device Work Center, the following detailed device information is not displayed for C819HG-4G: VLAN (Device Details > System > VLANS), VLAN Interface (Device Details > Interfaces > VLAN Interface). CSCun87991 For Cat 4900M, Link Up events are not displayed. CSCun68153 CSCun68392 CSCun16581 CSCun59490 C819HG-4G CAT 4900M For MDS devices, the Name, Description, and Version ID do not match the CLI. For MDS devices, Power and Fan details are not displayed. MDS When you choose Operate > Device Work Center, then select a device, the Configuration tab does not display details. Image distribution fails on MDS devices. MS200X CSCum54011 When you choose Operate > Device Work Center and select a device, then click the Config Archive tab, select an archive, and click Rollback, the rollback fails. CSCum53833 The Software Version information does not appear in the Device Details > System > Summary page. CSCun71197 For SG 220 devices, Port Channel is not displayed under Ether Channel. CSCun76504 When you choose Operate > Detail Dashboards > Device Tab, then select a SG200 device and navigate to Device Health Information, the Device Temperature is Unknown. CSCun71136 For SG 220 devices, some details in Module and Physical Port are missing. CSCun71174 For SG 220 devices, Ethernet Interface Speed Details is shown as zero. CSCuo40939 Data not populated for CPU, Memory and Interface Utilization Portlets. CSCun61846 Spanning Tree is not getting populated in the Spanning Tree tab of the Device Work Center. CSCun73333 For MS200x and SG220 devices, CPU utilization and Memory utilization information is missing. CSCup32152 VID, Sensors information missing for ASR1K series device MDS MS200x Nexus 3064, Nexus 3548 NGA3140 SG 220 SG 220 SG 220 SG 220 SG 500 SG220, SX220 SG220, SX220, ASR 1002 ASR 1001x ASR 1001 ,etc. 2960X CSCul58619 Sensor Details are missing for 2960x CSCuq96784 ASA CSCur02752 Mask security content while exporting Config archive does not work for ASA Nexus5548P - Device Partial Collection Failure CSCur35388 Partial Collection Failure occurs due to VLAN failures NEXUS 4001I NEXUS 5548P Page 5 Readme – Device Packs v6.0 for Cisco Prime Infrastructure 2.1 CSCur39852 Image Recommendations not listing correct images from cisco.com ASR 903 CSCur43734 Device OID missing in Device Level Support Page ASR 903 CSCur44116 Fan and Power Supply detail always shows down in PI ME 3600x Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html. Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. © 2014 Cisco Systems, Inc. All rights reserved. Page 6
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