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business and industrial
16th System Administration Conference (LISA 2002)
The Task First things first – what is a Service Level Agreement?
Service Level Agreements
Information Technology Services Core Services SLA
Service Level Agreements in Service-Oriented Architecture Environments
Requirements for Service Level Agreement Management
How to prepare Service Level Agreements
Service Level Agreement (SLA) in Utility Computing Systems
Administrative Information Technology Services Standard Service Level Agreement (SLA)
Creating the Business Case for Improving Clinical Quality Craig P. Tanio, M.D. Principal
Service Level Agreement For Enterprise IT Shared Services Between
Service Level Agreement Purpose
Enterprise Technology Services SERVICE LEVEL AGREEMENT (SLA)
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