1. technology and computing

W E D N E S D AY 2 6 TH & T H U R S D AY 2 7 TH
NOVEMBER 2014
D I G I TA L B U S I N E S S T R A N S F O R M AT I O N
W H AT I S AT S TA K E F O R T H E C I O ?
The European CIO Conference
THE HOTEL
BRUSSELS
BOARD
OF DIRECTORS*
Jan
Boll
Péter
Braun
Bruno
Brocheton
Gianluigi
Castelli
SHELL
Downstream
CIO
OTP Bank
Chief IT Advisor
to the President
CIGREF (**)
Vice President
and member of
the Board
ENI
Executive Vice
President, CIO
Joss
Delissen
Thomas
Endres
Michael
Gorriz
Ali
Malaz
POSTNORD
Senior Vice
President, CIO
Voice e.V.
President
Daimler
Group CIO
Tubyïad
Chairman
of the Board
Michalis
Moraitis
Christian
Pagel
Dario
Scrosoppi
Theocarakis Group
CIO
ThyssenKrupp
Industrial Solutions
Vice President, CIO
GENERALI
Head of IT
Strategy
(*) Not inclusive
(**) CIGREF is associate partner of EuroCIO
Dear fellow CIO,
On behalf of the Board of the European CIO Association, I am
delighted to invite you to the 14th edition of EuroCIO Annual
Conference, on the 26th and 27th of November in Brussels.
Freddy
Van den Wyngaert,
Chairman of the
Board,
European CIO
Association
Vice President, CIO,
Agfa-Gevaert
The two-day meeting is the yearly flagship event of the European
CIO Association. The EuroCIO provides a peer-level, year-round
platform for communication and exchange between European
CIO’s as well as close interaction with institutions such as the
European Commission, regulatory bodies and the wider ICT
community.
A key feature of the EuroCIO event set up is that the agenda is
always designed by CIOs for CIOs, and this year’s edition will
be no exception. The event programme has been put together by
the Board of Directors of the association, made up of CIOs from
leading European organizations.
In addition to the workshops, the plenary sessions will feature toplevel speakers and peer testimonials such as Yves Caseau, Head of
Digital Agency at AXA, and Bruno Ménard, Group CIO at SANOFI.
They will share with you their views and insights on the “Digital
Business Transformation: What is at stake for the
CIO?”, this year the main theme for the Annual Conference.
I am convinced this years’ conference will meet any CIO’s
expectations in terms of topics, inspiration, and face-to-face
networking, and hope you will join us.
Last but not least I would like to take this opportunity to thank
our sponsors and the FINAKI team who are making this event
each year more enlightening, enriched and enjoyable.
I look forward to meeting you in Brussels
Freddy Van den Wyngaert
AGENDA
WED. 26th NOV.
08:15 – 09:45 ASSOCIATION’S GENERAL ASSEMBLY (members only)
09:00 – 10:00 WELCOMING OF PARTICIPANTS
10:00 – 10:20 Registration, information, handouts, coffee service
WORD OF WELCOME AND INTRODUCTION
Peter Hagedoorn, Secretary General, European CIO Association
OPENING ADDRESS
Freddy Van den Wyngaert, CIO Agfa-Gevaert,
Chairman of the Board, European CIO Association
10:20 – 11:25 CIO TESTIMONIAL: BRUNO MÉNARD
Sanofi
11:25 – 11:50 CIO CASE STUDY
11:50 – 12:55 PARALLEL WORKSHOP SESSIONS
Introduced by Orange Business Services
Introduction and Warm-up
• Workshop 1: Mobility
•W
orkshop 2: Moving organisations into cloud-enabled environments
• Workshop 3: Driving Innovation in fast-paced and challenging environments
• Workshop 4: Is Security as a Service the path forward in our digitized world?
• Workshop 5: e-Leadership journey
• Workshop 6: Asset and License Management
12:55 – 14:30 LUNCH
14:30 – 17:00 PARALLEL WORKSHOPS SESSIONS (cont’d)
17:00 – 17:30 COFFEE BREAK
17:30 – 18:30 CIO TESTIMONIAL: KHUSHNUD IRANI
20:00 – 20:30 COCKTAIL HOUR
20:30 – 23:00 GALA DINNER & SHOW
Holcim
THU. 27th NOV.
07:30 – 08:30 BREAKFAST
09:00 – 10:00 TESTIMONIAL: DR. YVES CASEAU
French National Academy of Technology
10:00 – 10:25 CIO CASE STUDY
Head of Digital Agency, AXA and Member of the
Introduced by CSC
10:25 – 10:45 COFFEE BREAK
10:45 – 12:45 WORKSHOPS’ SYNTHESIS
12:45 – 14:15 LUNCH
14:15 – 14:30 EUROCIO EDUCATION PROGRAMMES
14:30 – 15:30 CIO TESTIMONIAL: CHRISTIAN PAGEL
ThyssenKrupp
15:30 – 15:55 CIO CASE STUDY
15:55 – 16:10 CONCLUSION AND CLOSE OF CONFERENCE
Chairman of the Board, European CIO Association
Freddy Van den Wyngaert, CIO Agfa-Gevaert,
WORKSHOPS
Businesses and IT organisations are being overwhelmed by digital waves; these represent huge
opportunities, but also threats to the success of the business if they are not identified and
addressed in a timely and effective way. How do your current organization and resources
fit with the digital business? Chief Information Officers are certainly the best positioned to
translate technology into business value.The 2014 EuroCIO Annual Conference invites you to
a Digital Reality Check on the building blocks of digital growth and digital leadership.
W1
MOBILITY: CREATING AND MEASURING ADDED VALUE
CHAIR: ARTHUR DIJKSTRA, FORMER IT DIRECTOR EMEA, DAVITA
Mobile usages not only constitute a massive change agent but also a new way to create value. Mobility should
now be considered as a structural business component, driving infrastructures and sourcing, and reshaping the
digital workplace. But it also comes with string attached: security, resiliency, services availability and ubiquity.
• What are the impacts on the enterprise architecture(s)?
•H
ow to reap-off the promise of mobility in terms of productivity? Customer experience? Business value?
• Is there any good option to develop, deploy and manage applications on multiple OS and formats? And
how to assess these?
• Setting policies and mobile framework
• Is MDM a must have?
W2
THE CIO’S ROLE IN TRANSFORMING BUSINESSES
MOVING ORGANISATIONS INTO CLOUD-ENABLED ENVIRONMENTS
CHAIR: ELIE HADAYA, HEAD OF STRATEGY & STRATEGIC PROGRAMS, TELSTRA
This workshop will give insight into what needs to be considered when moving a global business into a cloud
based environment :
• What does the CIO role mean today if many of the decision to use Cloud/IT technologies are influenced by
other departments and stakeholders inside and outside an organization
• The rise of “Shadow IT” and its impact in Data Centre operations
• The “broker for IT” as a new role of IT professionals
• The new skills: knowing the critical architectural and capability skills their staff or contractors need to have
to ensure new technology in big data, Cloud, mobility and social are not misaligned and become over-complex
• What impact on contracts and security governance is needed to contain and liberate employees,
partnerships as well as control performance and compliance risks and cyber threats?
W3
DRIVING INNOVATION IN FAST-PACED AND CHALLENGING ENVIRONMENTS
CHAIR: GIOVANNI PEPICELLI, HEAD OF IT INNOVATION, ENEL
CIO-as-chief-innovator role is trending up. More CIOs are leading boardroom discussions about using smart
computing (cloud, mobile, social, big data) to drive new product development, online marketing and other customer-facing initiatives or proposing initiatives to streamline internal processes doing that in a new way, always
with the use of new technologies.
• Fostering innovation: who are the key team players?
• What are the frameworks that work best? How to make them widely accepted?
• Identifying and promoting a culture for innovation: is open innovation the best paradigm?
• What kind of governance for innovation?
• IP rights: how do you make sure you fully draw the benefits from your innovative achievements?
• How do you manage the (most likely) required dual mindsets: traditional IT (build/run/process/BI) and the
ones linked to innovation?
W4
CYBERSECURITY : SECURE YOUR OPERATING RISKS
CHAIR: EDWIN D’HONDT, VP ENTERPRISE ARCHITECTURE & INFRASTRUCTURE, UMICORE
Our evolving digitized world increases the pressure on the IT security. Organizations need to continuously
adapt to the landscape in which the business operates. Yet numerous solutions leverage on cloud computing
model to deliver security solutions: the promises are economies of scale and streamlined deployment. Prior to
evaluating adequacy between SaaS and business needs, this workshop will look at the cyber security checklist
for the CIO.
• What should be on the cyber-security menu?
• Which processes and techniques should be activated to support operations?
• Raising User Awareness, behavior and mindsets
• Management of threats and digital crime
• Data Privacy, Data Protection Regulation: operating in compliance
• Benchmarking the company security (maturity and capability)
W5
E-LEADERSHIP JOURNEY:
HOW TO ACCELERATE YOUR TRANSFORMATION TO DIGITAL?
CHAIR: JEAN-MARC GUIOL, HR IS MANAGER, TOTAL
As digital tools become more ubiquitous – and the enterprise opportunities larger – it will be critical to be conversant in digital technologies. Digital performance requires new skill sets, competencies and profiles. Addressing
talent and culture considerations requires broad measures that both address general digital literacy and facility
with technology, as well as specific, targeted up-skilling.
• Assessing the maturity of your organisation and your positioning in the CIO magic quadrant
• With an ubiquitous IT, are there any IT specific soft-skills? And are they translatable into business functions?
• Which tools can you use to assess current readiness?
• How do you articulate the value, and bring the discussion from the back office to the boardroom?
W6
ASSET/LICENSE MANAGEMENT
CHAIR: TON ARRACHART, CIO, VAN OORD DREDGING AND MARINE CONTRACTORS
Cloud and license compliance pair opportunity with concern. This session is to provide you with helpful hints and tips
to keep you compliant and in control. Traditional software assets in the ICT industry have nearly become commodities. Costs for software deployment or (cloud) service provisioning are nowadays a major part of CIO budgets. Managing assets is therefore to shift to managing licenses’ compliance and also setting up a mechanism to control costs.
•A
sset management: strategies for better control
• Vendor relationships and multiple sourcing
• How to put license management at work: process or project?
• Handling audits in a smart way
• Iaas and Paas licensing jungle
KEYNOTE
SPEAKERS
YVES CASEAU Head of Digital Agency, AXA and Member of the
French National Academy of Technology
Yves Caseau joined AXA on April 3rd, 2014, as Head of the Digital Agency of the
Group. Yves Caseau reports both to the Group CMO and the Group CIO; he is responsible for driving the priorities of AXA’s Digital Agency, which are to foster innovation throughout
AXA and to accelerate the development of digital products and services, especially on mobile. He
also works to increase digital technology synergies along with the IT teams.
Dr. Yves Caseau was, until February 2014, Bouygues Telecom’s Executive Vice-President in charge
of New Products and Innovation. His key responsibility was to design and to build “triple play” products (internet gateways and TV set top boxes). His role included the development of new mobile,
fixed and convergent services – from telecommunication to “digital life” –, research & development
and innovation management. Previously, he has been Bouygues Telecom’s Chief Information Officer (CIO) from 2001 until 2006.
Yves Caseau started his career as a research scientist in the fields of software engineering and
object-oriented programming at Alcatel’s research lab. He then turned to operations research,
while he was working for Bellcore (USA) and then as research director for the Bouygues Group. Yves
Caseau graduated from the Ecole Normale Superieure (Paris), holds a PhD in computer science
and a MBA from the «College des Ingénieurs». He is a member of the National Academy of Technologies and the author of books about information systems, lean management and enterprise
organization.
BRUNO MÉNARD CIO
SANOFI
Bruno Ménard graduated from a French business school (Ecole Supérieure de Commerce de Lille). He holds a Master degree in Finance from the University of Lille and
a professional degree in Accounting. Bruno Ménard began his career at Sanofi in 1987. He served
in a variety of financial positions in France and the United States, became General Manager first
in Singapore in 1994, then in the Philippines in 1995. In 1998, he joined Sanofi Winthrop France
as Director of Resources. In 2001, Bruno Ménard was appointed Director, Information Systems for
Sanofi-Synthelabo, then Vice President, Information Systems for Sanofi-Aventis in 2004. He was
appointed in his present position in August, 2011.
CHRISTIAN PAGEL
CIO
THYSSENKRUPP INDUSTRIAL SOLUTIONS
Since March 1, 2014 Christian Pagel has worked as Head of Information Technology
Manage-ment/CIO at TK Industrial Solutions AG in Essen.
In this function he – together with a team of approx. 480 other people worldwide – is responsible for
the commercial and technical operation and development of IT systems, applications and processes.
In his previous career he filled different management positions at various companies. Before he joined
TK Industrial Solutions AG, he had worked since 2004 as Vice President Corporate Business Systems/
CIO for SGL Carbon SE.
Further positions of his previous career are:
•Head of Information Technology and Organisation at SGL Acotec GmbH
•Managing Director at edding Informationstechnologie GmbH
•Head of SAP R/3 Competence Center at Coca Cola Erfrischungsgetränke AG
•Group Project Coordinator SAP R/3 at Berentzen Gruppe AG
•Senior Consultant at Deloitte & Touche Germany.
Christian Pagel is 49 years old and lives with his family in Bonn.
KHUSHNUD IRANI CIO
HOLCIM
Khushnud Irani is Senior VP and CIO at Holcim. In his role, he has recently
introduced the modern cloud based delivery model for a single communication
and collaboration platform across the Holcim Group. Embracing this model brings a fundamental
shift in the way IT services are delivered at Holcim, reducing the technical complexities of internal
operations and instead allows IT personnel to focus on closer involvement with their business
counterparts in creating deeper business value.
Prior to joining Holcim, Khushnud was EVP and CIO at Qualiflyer Loyalty Ltd—a Group company of
SWISS International Airlines responsible for managing the Frequent Flyer Customer Loyalty program for several million members worldwide.
Apart from IT, Khushnud led the various operational shared services areas which included
member servicing and back-office operations. He led a major outsouring initiative which saved
the company 40% yearly costs and improved customer satisfaction & operational efficiencies.
Khushnud holds an Executive MBA degree from IMD Lausanne and has graduated in Physics
from Mumbai University. He has also attained his Honours Diploma in Systems Management. He is
based in Switzerland since 2000.
ORGANISED BY FINAKI
FOR THE EUROPEAN CIO ASSOCIATION
The concept emerged from discussions at the founding event in 2001, where CIOs in attendance
expressed the desire to have a stress-free non-competitive environment – created by CIOs
for CIOs – which would allow them to maintain close links all year round. The vision which
emerged was one of a user-side pan-European CIO Network which would provide a much needed platform for exchanges not only between members but also between members and their
business partners.
THE TWO FOUNDING ORGANIZATIONS
• CIGREF (Club Informatique des Grandes Entreprises Françaises), a French
CIO body representing over 150 major French companies from all industry
sectors, whose aim is to promote the use of information systems as a means
of generating value (www.cigref.fr).
• FINAKI , the technology events specialist, pioneer and leader in France, Germany and Italy for the past 25 years. (www.finaki.com).
have transferred in 2012 the structure to the European CIO Association, a not for profit, international association incorporated under Belgian law. The association brings together individual
members and national CIO bodies:
NATIONAL CIO BODIES
AICA (Italy)
CIO Platform (The Netherlands)
Hellenic CIO Forum (Greece)
TUBIYAD (Turkey)
CIOforum Belgian Business (Belgium)
VOICE e.V. (Germany)
CIO Forum (Sweden)
VISZ (Hungary)
The aim of the European CIO Association is to provide CIOs of Europe’s largest companies with the
means of sharing their experience and to allow them to raise awareness of key IT issues. It also
provides a mouthpiece for users vis-à-vis suppliers, institutions and regulatory authorities, thus
enabling them to voice the collective position of European CIOs.
The association encompasses the differences that define European CIOs. The network’s strength
lies in its ability to learn from these very differences, to develop beyond national boundaries and to
offer a multi-dimensional approach to the issues CIOs all face.
The association is governed by a Board of Directors, representing the National CIO Bodies, as well
as the members. The mission of the Board is to define the Association’s strategy and to make sure
the structure and original goals prevail. An operating team is in charge of managing the Association
and its services on a day-to-day basis, under the oversight of Peter Hagedoorn, the Association’s
Secretary General.
www.eurocio.org
Date Wednesday 26th - Thursday 27th November 2014
Fees €1,650 (including registration, admission, food and accommodation). Complimen-
tary for EuroCIO members. Discount of 40% for members of the National CIO organizations that
are members of the European CIO Association.
Cancellations Should you be unable to attend, you may designate a substitute
delegate, whose presence at EuroCIO will be subject to the approval of the organisers. There will
be no charge for cancellations up to and including Monday 10th November 2014. A 30 per cent
refund will be provided for cancellations received after Monday 10th November 2014.
Venue The Hotel
Boulevard de Waterloo 38
B-1000 Brussels, Belgium
Phone: +32 2 504 11 11
Dinner The Gala Dinner will feature, as every year, a world class artist on stage
Language English
Dress Dinner: Business
Conference: Business Casual
In par tner ship with :
FINAKI/EUROCIO
23 rue Colbert - 78885 St-Quentin-en-Yvelines, France
Tel: +33 1 30 57 56 56 - Fax: +33 1 30 64 40 10
www. euroci o. org