WCN 05-2014 Dear Readers, With this joint issue of WorldCloudNews, we are proud to welcome you to our dedicated local Hosting Events in Singapore, São Paulo and the European WHD.local Tour. Although many miles apart from one another, these events give proof of both the global interaction and business network of our hosting and cloud industry, as well as the important central focus when it comes to support local SMBs with our services. Therefore, we are expecting intense discussions and close networking among the several hundred visitors and partners during each event. During each day we want to especially focus on the enormous changes within the IT channel and the prospects and challenges VARs and Managed Service Providers are facing due to that. You as an attendee will profit from leading industry experts sharing their knowledge, such as David Ednie from SalesChannel Europe, or our partners from Parallels and VeriSign. Furthermore, global hosting and software companies like Softlayer or Rushfiles have come to cooperate with local businesses and to leverage the rising business opportunities. In order to capture the guiding topics and focus of this event, as well as to keep you informed of what’s going on in the industry after the events are over, we created what you are currently reading – WorldCloudNews. This way you can continue the discussions with hosting experts around the world online at worldcloudnews.com afterwards. But for now, we wish you a great WHD event with lots of business opportunities. Thomas Strohe & Daniel Hagemeier, Publishers WorldCloudNews “I wanted People to use it, so I made it Open-Source” Igor Sysoev is a co-founder of NGINX, Inc. – the company behind the NGINX software. It is based in San Francisco, CA and Moscow, Russia. Igor is the author of NGINX web server and he’s been developing it since 2002. Prior to joining NGINX, Inc. at the beginning of 2011, Igor worked for Rambler – one of the largest Internet portals in Russia. Igor holds a diploma in Computer Science from Bauman Moscow State Technical University. Igor Sysoev was interviewed by WorldCloudNews reporter Rob Clymo on the future of NGINX development and the power of open source. Igor, can you begin by telling us how your first user summit went in San Francisco earlier this year? It was extremely exciting for me to be there! Actually I want to extend kudos here to Sarah Novotny, our community manager – she’d joined us about a month before the event, and what she did in terms of organizing it was amazing. So I was pleased with both what we can do as a company, and the event itself. Everyone was receptive, open, and appreciative. The overall atmosphere of the event was really “NGINX” – lots of geek talks, lots of creative feedback – all useful. Did the event reveal any surprises in the way NGINX is being used? Yes and no, actually. There were some interesting corner cases highlighted, and I was a bit surprised to discover how popular some of the third party work for NGINX is. I was also thrilled for yet another time to see how creative the users are in their use cases for NGINX. How do you think NGINX has evolved in the near ten years that it has been in existence? That’s a great question. I started NGINX as an experiment, and I never thought it was going to become that successful. It is a bit hard for me to think of its evolution in detail. However, I do think NGINX has already changed the definition of a webserver, and it has also become a dominant component of changing modernized web architectures (vs. legacy ones) - this is probably the most exciting news for me. I started it as an experiment to boost the delivery of static content (my reference examples of that time were things like thttpd). But as soon as other people tried it in production, they immediately requested the proxy component, and the whole “web acceleration” direction had started. In short, NGINX evolved from a simple experiment with the idea of solving the C10k problem, to a complete solution for proxying, load balancing, SSL, static content acceleration, and a few unique capabilities. What makes it the dominant high-performance web server it has become – what has been the secret of its success? I don’t 100% know the secret sauce, but from what I’ve been told by the users, my perception is the following. First of all, when I started NGINX, I focused on a very specific problem – how to handle more customers per a single server (existing server). It turned out to be a universal problem. NGINX vastly helped fast growing websites scale efficiently, without spending a lot. What happened next were people asking for additional functions in NGINX that would make it similar to the then existing hardware web accelerators – and I did that. However, as I’d never been a network Highlights of WHD.asia 2014 Keynote: 9:30 am – David Ednie (SalesChannel Europe): “Digital Disruption: 5 Steps to accelerating Adoption of your Cloud Services” Sessions: 11:40 am – Dr. Burt Kaliski (VeriSign): “Innovating with the Domain Name System: From Web to Cloud to the Internet of Things” 2:40 pm – Tatsunori Shibata (NEC Asia Pacific): “NEC Platform Solutions for Hosting Providers” 2:55 pm – Janna Lam (IP Mirror): “Best Practices in Online Brand Protection” 4:50 pm – Dreas van Donselaar (SpamExperts): “Email Security 2.0 –integrated & automated” Networking: 5:00 pm – Networking Drinks at hosting.FAIR Highlights of WHD.brazil 2014 engineer, I was adding the web acceleration functions in NGINX my own way, thinking from a standpoint of a systems and application engineer. That must have been a common problem too – how to blend web acceleration into the applications infrastructure. It wasn’t a one-off process, and I wasn’t thinking of it exactly like this – it’s all been very gradual and subtle, and NGINX just became what it is: an essential part of changing architectures. Keynote: Sessions: Networking: What do you think have been the key developments of NGINX in the last few years? When we started the company 3 years ago, NGINX was used by about 7.3% of all Internet websites, and by 24 million sites overall. Three years later the Web is 3 times bigger, and we have twice as much market share, having grown 6 times in the absolute number of domains that use NGINX! It reflects the level of appreciation people have for NGINX. It didn’t happen just “because.” As a company we fixed several hundred bugs in NGINX, and added over 100 new features to our open source product in the past 3 years, maintaining the same quick release cycle as before. We also grew a team of core developers to join myself, which was one of the key goals I had for the company myself and has proven to help develop the product. As a company we gained interesting experience of helping some of the largest web and IT companies in the world (e.g. Netflix), as well as many smaller clients. Overall it has been a very exciting and gratifying experience for me. And what do you have planned for the future – do you still have a strong belief in the power of open source? I do have a strong belief in the power of open source. Initially NGINX was an R&D project, but as soon as I realized it really helps to improve web performance, I wanted people to use it, so I made it open-source. I also wanted to avoid any limitations due to the licensing so I deliberately made it permissive, BSDlicensed. I still have the same attitude towards what we do with our open source project. I would also like to improve the situation with the third party enhancements for NGINX, and this is why we are planning to extend our modular architecture and developer APIs in the future. Do you think there is an optimum performance limit for a web application accelerator such as NGINX or can it become even more powerful? It can become more powerful. When I started NGINX it took me a long time to study all the new mechanisms that modern operating systems offered. I tried to use those that made most sense back then, and I spent many hours doing my research, trying different approaches, and checking what works and what doesn’t. You can still find the remnants of that Imprint Publishing House: WorldHostingDays GmbH, Daimlerstrasse 9-11, 50354 Huerth, Germany Phone +49 221 65008-150 • Fax +49 221 65008-160 [email protected] • www.worldcloudnews.com era in the existing NGINX code. Why I think we can make it better? Because operating systems and hardware will continue to evolve. NGINX has evolved and adapted too. We’ve been optimizing it to the state of things, and it is a continuous process. We are currently working on a number of extensions to the NGINX architecture that will allow it to be even faster, more efficient, more gratifying. How do you feel about the alternatives to NGINX that are out there – do you have direct competitors right now? There’s of course Apache, and there are other products specializing on just a subset of web acceleration techniques like Varnish, HAProxy, and Apache Traffic Server. However, NGINX is unique in its ability to bring all the most needed and most relevant web acceleration tools to the plate – at once, in the form of a compact, and yet very powerful software package. NGINX is versatile, you can use just some of its function sets, or all 5 (or maybe 6!) on the same instance.At the same time, what’s even more exciting for me is that NGINX is part of a rich ecosystem of web infrastructure products, and it’s not like you should necessarily replace something with NGINX. As an open-source product, we coexist happily with legacy setups, and heterogeneous setups, most often making them more efficient. We also offer an alternative, “reduced complexity” option with our commercial offerings, but that’s another story! How much do you think the ‘community spirit’ of NGINX has helped with its success? Publishers: Thomas Strohe, Daniel Hagemeier • Advertisement: Christian Jaeger Editors: Michael Frenzel, Sophie Große Ostendorf Rob Clymo • Layout: Verena Rolfes Printing: Buch- und Offsetdruckerei Häuser KG, Venloer Straße 1271, 50829 Köln © 2014 by WorldHostingDays GmbH. All rights reserved. Reprint and transfer to other media only if granted by publishers. All trademarks are property of their respective owners. Market & Innovation Page 2 • WCN 05-2014 Disrupt or be Disrupted the short term but makes you vulnerable in the long run to new competition as it stifles innovation, transformation and change over By David R. Ednie, President and CEO of SalesChannel Europe, and keynote speaker WHD.australia The enemy of transformation and change is the dayto-day. Maintaining the status quo, just doing what we need to do each day holds us back from moving into the future. “Disrupt yourself, before someone else does. Disrupt yourself – to dominate the next wave of business, even if in the near-term it undercut your existing one.” Clayton Christiansen ‘Protect the base’ thinking makes total sense in the longer term. The dominant firms of yesterday have at best a precarious hold on the success of tomorrow. Dell built a hugely successful multi-billion dollar business on it’s ability to execute. Dell exemplified execution. Execution in sourcing components, execution in supply chain management, execution in low cost/high quality Just-In-Time assembly CREATING A STRONG AND SUSTAINABLE ONLINE PRESENCE Online Brand Protection Online Brand Security FOR RS NE R PA TND A ES PANI COM 20 Visi % t ou do of r b m f . oo For enquiries, reach us at [email protected] www.ipmirror.com an ai CN th d n n an to m a d g or m . et e! es Hosting Services & SSL Certificates and execution in driving the channel to take huge shipments at the end of every quarter. So while the market demanded ever increasing numbers of PC, Dell dominated. Dell’s business model of constantly driving additional economies of scale through operational excellence kept Dell at the top for over 25 years. But when the market shifted (as all markets do) to Smart phones and Tablets, execution didn’t cut it anymore. The market now wanted new and different, radically different. The market wanted innovation from PC vendors. Innovation was the new business model, the business model that would take Technology and PC vendors directly to the sweet spot of the business opportunity created by market shift. Innovation, not execution was the market maker. well. Those who could see it coming had to first imagine it, then create it, then get the market to want it. And that is all about innovation. Innovation at multiple levels; product innovation, marketing innovation, sales innovation and ultimately innovation of the underlying business model. We all have 20/20 vision in hindsight. Question: When was the last time you disrupted your business? Think: Market -> Market shift. Think: Product -> Product experience. Think: Customer needs -> benefits the customer might want tomorrow. Looking back from where we are today this may seem obvious, but at the time who could see it coming and how? Certainly not those who had a vested interest in the continuation of the current business model, such as Dell management. After all they had over 100 quarters of proof that their business model worked and worked extraordinarily Sieht so nicht schön aus... Execution is a powerful competitive advantage when markets are in high growth through to maturity. Innovation is critical to bring new technologies, products and services to market when shifts occur and the status quo loses its appeal to buyers. “The ultimate success is to define future markets, and place yourself at the center of them.” Aaron Levie, Founder & CEO, Box.net Takeaway: Over the longer term Execution is tactical and temporary, Innovation is strategic and sustainable. The choice is yours: Disrupt or be Disrupted. Market & Innovation WCN 05-2014 • Page 3 276 Million Domain Names registered – remarkable growth for ccTLDs of Tokelau, India & Colombia A few days ago, VeriSign released the latest issue of the Domain Name Industry Brief for the first quarter of 2014. By this report VeriSign highlights important trends in domain name registration, including key performance indicators and growth opportunities. The gTLD and ccTLD data cited in the report are estimates as of the time the report was developed. The DNIB showed that the Internet grew by five million domain names to a total of 267 million domains names across all top-level domains (TLDs)! This is a 1.7 percent increase over the fourth quarter of 2013. Registrations have grown by 19.3 million, or 7.5 percent, year over year. .com and .net New .com and .net registrations totaled 8.6 million, bringing the combined number of .com and .net TLDs to approximately 128.5 million domain names in the adjusted zone by the end of the first quarter of 2014. This represents a 4 percent increase year over year. As of March 31, 2014, the base of registered names in .com equaled 113.2 million names, while .net equaled 15.2 million names. In the first quarter of 2013, new .com and .net registrations totaled 8.8 million. gTLDs and new gTLDs As of March 31, 2014, there were a total of 224 generic top-level domains(gTLDs) in the root with approximately 149 million registrations. The top 10 largest gTLDs zone size were .com, .net, .org, .info, .biz, .mobi, .asia, .cat, .tel and .name. .org, .cn (China), .ru (Russian Federation), .info and .nl (Netherlands). As of March 31, 2014, there were 283 global ccTLD extensions delegated in the root (including Internationalized Domain Names), with the top 10 ccTLDs comprising 65.8 percent of all ccTLD registrations. Among the 20 largest ccTLDs, four exceeded 4 percent overall quarter-over-quarter growth: Tokelau (8.0 percent), Argentina (7.2 percent), India (15.2 percent) and Colombia (12.4 percent). This marks four straight quarters where Tokelau has exceeded 4 percent growth. DNS Query Load The average daily Domain Name System (DNS) query load during the first quarter of 2014 was 85 billion, with a peak of 120 billion, across all TLDs operated by VeriSign . Compared to the previous quarter, the daily average increased 3.4 percent and the peak increased 20.6 percent. Year over year, the daily average increased 14.8 percent and the peak increased 6 percent. Some interesting facts: 69 percent of all .com websites are in English, more than 95 percent of networks are compromised in some way and internet users send 204 million emails per minute. For more domain stats from the first quarter of 2014, check out the latest issue of the Domain Name Industry Brief at verisigninc.com/dnib. Furthermore, there were 198 new generic TLDs (gTLDs) delegated into the root; 125 of which were delegated during the first quarter of 2014. New gTLD registrations totaled 405,091, or 0.27 percent of total gTLD registrations. The largest new gTLDs by zone size were .guru, .berlin, .photography, .tips, .today, .email, .technology, .company, .directory and .clothing. ccTLDs Country-code top-level domains (ccTLDs) reached approximately 127.1 million domain names in the first quarter of 2014, so ccTLDs were increasing 2.9 percent quarter over quarter. The addition of 3.6 million domains means a 2.9 percent increase compared to the fourth quarter of 2013. This is an increase of approximately 14.7 million domain names, or 13.1 percent, from a year ago The largest TLDs in order by zone size were .com, .tk (Tokelau), .de (Germany), .net, .uk (United Kingdom), Solve the corporate ‘Dropbox’ problem Visit our booth for more information Offer file-access and file sharing in a secure and user-friendly way. Easily installed in your datacenter or on any on-premises file server. w w w.r u s h f i l e s .co m Cloud enabling the file server, corporate IT stays in control. Market & Innovation Getting the Most of a Services and Solutions Partner Program Page 4 • WCN 05-2014 Getting the Most of a Services and Solutions Partner Program space, but consider your key and potential market in other countries. By Janna Lam, CEO of IP Mirror Group Janna Lam has served as the Chief Executive Officer of the IP Mirror Group since 2000. She has been successfully leading IP Mirror as a wellestablished registrar that provides expertise in domain name management and recovery, online brand protection and security, especially in the context of Asia. The loss of revenue, diminished trust, and erosion of customer confidence are prominent consequences for the lack of online brand protection and security for online brand assets. Here are three common approaches that companies can adapt to strengthen their online footholds. 1. Domain names form part of your online presence. As hundreds of domain name extensions are scheduled to be released, it is important for companies to employ the most successful strategies for domain names. A good domain name can go a long way towards generating traffic to your website and build your reputation. This, in turn, will result in better revenue for you. Protect not only the .com 2. A few online security measures can help companies prevent attacks and damages. Companies can keep their domain name in public WHOIS confidential, lock the domain name to prevent any fraudulent changes and transfers by third parties, or auto-renew the domain names. Many opt for Secure Socket Layer (SSL), a service that encrypts sensitive information sent across the internet. To avoid being spammed or attacked by viruses, businesses often pay for premium email services that deliver a high level of protection. These security measures ensure that companies’ websites are stable and accessible to customers, and that transactions are secure. 3. Asia is a booming market that attracts business development, market penetration, brand expansion and inevitably also brand abuse. Managing online brand protection and security requires the understanding of various governing jurisdictions in different countries. Singapore has a more structured conflict resolution for domain name abuse compared to the system in Vietnam, for example, meaning you will need to put more efforts in handling the matter in the latter country should issues arise. The more adept your company is at understanding and adapting to local regulations, the less vulnerable you become to brand infringements. The three approaches mentioned above can be effectively employed. As technology changes and innovation grows, the trend will continue to shift the landscape of IT industry. Brands and businesses should be always on the lookout for new strategies that better protect themselves. By Lemanto Siantar, Channel Development Manager, SoftLayer Technologies Lemanto Siantar works as Channel Development Manager for SoftLayer Technologies. He works with existing and prospective partners in promoting and selling SoftLayer’s hosting solutions. Prior to his role at SoftLayer, he was a Senior Sales Manager at Webvisions Pte Ltd. [email protected] Businesses based across Asia are using infrastructure on the Cloud to meet the demands of their exponentially growing global client base. Additionally, aggressive expansion plans across key global markets require scalable, flexible and secure infrastructure – bare metal, public or, private cloud. Creating a hosting business requires a platform that is fully automated and controlled via API and provides total transparency and control. Infrastructure as a service (IaaS) or, infrastructure on the cloud brings together on-demand, dedicated computer power – servers, storage and networking – in a pay-as-you-go model. When you or, your customers’ infrastructure requirement are volatile, you don’t need to invest in your own hardware – in house setup can, after all, never match the scalability that your business requires. Whether a business is a start-up or is testing new ideas, companies with leading edge solutions need to remain competitive, innovative and above all else, agile. IaaS, through public, private clouds or dedicated bare metal servers, is the perfect solution. SoftLayer provides the unique opportunity to build on and resell any or all SoftLayer services as though they are your own. No two reseller hosting solutions are the same. SoftLayer allows you to design (and only pay for) the infrastructure your solution requires. Some of the typical components that SoftLayer provides to help materialize many reseller hosting solutions include Control Panel & Billing, Virtual Servers, storage solution with built-in search and CDN integration, Virtualization, Private Clouds and Content Delivery Network. The SoftLayer Services & Solution Provider program provides qualified, value-adding services providers the ideal platform for building a dynamic business, plus exclusive benefits and advantages including preferred server delivery and generous volume discounts on server and upgrade purchases, setup fees, and more. With dedicated and virtual servers, storage, networking, and more, we have the modular infrastructure that your customers (or your unique services) require. Why Join SoftLayer Reseller Program ●● Preferential server, limited inventory, and promotional product delivery ●● Preferential overstock inventory and Windows Server® pricing ●● Preferential cancellation policy and flexible payment options ●● Published Reseller information for all IPs (RWhois/SWIP/Reverse DNS) ●● License Manager for Helm, Parallels® Plesk, and cPanel® ●● Customized portal permissions for customers ●● Competitive Setup and Monthly Discounts
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