TOP OF VIRGINIA REGIONAL CHAMBER Business Agenda THE VOICE OF BUSINESS Ribbon Cutting, pg. 4 Volume 28, No. 10 November 2014 Ribbon Cutting, pg. 4 Friday, January 30, 2015 Michael Malone Celebrate Success! 2014 Regional Greater Good Awards Nominations Though economic recovery has been gradual it’s has been moving in the right direction. Chamber membership is growing and business is strong in the area. What better way to celebrate the successes of the business community than to participate in the Greater Good Awards nomination process and support those businesses that have truly made a positive impact on our area. We all know of some business or individual that is worthy of recognition due to the strength of their organization or their service to the community. We encour- ® age each of our members to submit their choice for Large Business of the Year, Small Business of the Year, Entrepreneur of the Year, and Citizen of the Year. The award winners will be nominated and chosen by their peers, a true testament to success and the ultimate tribute. Everyone is welcome to nominate an organization that you feel is deserving of recognition. The criteria for each award are detailed on the nomination forms. A committee of past Chamber board chairs will review the nominations and select a winner from each category. The award Continued on Page 2 2014 is winding down. It has been a solid and successful year. Our region is transitioning into a brighter future with growth and a positive attitude for the future. You often hear the sound of saws and hammers as buildings are being constructed or renovated. You can smell the asphalt being laid to improve our transportation network. You can read the words of real estate purchases and the employment opportunities. It has been a good year and a bright one lies before us. 2014 may be winding down, but the Chamber is winding up for 2015! Your Chamber is playing a part as we enter 2015. Your Education committee is exploring ways to connect schools to businesses and businesses to schools. Our Community Leadership Program is in the midst of another exciting year of bringing forth future community leaders. The Chamber’s networking programs are attracting more businesses representatives and new business operators to share who they are and what they do. The Chamber Public Policy Committee is busy investigating business issues, providing educational opportunities for you to learn more about these issues, communicating the business perspective to our community leaders, and advocating for the good of business and the Top of Virginia region. The Chamber continues to spread the word of what is happening now and what will happen in the future. Your Chamber is working for YOU. Right now, our business community is Greater Good Awards in January of 2014. Initial Date _____ _____ _____ _____ Initial Date _____ _____ _____ _____ Index New Members, pg 2 Chamber Calendar, pg 2 Renewals, pg 3 Ribbon Cuttings, pg 4 The Best Leader I Ever Knew, pg 5 Add Credibility to Your Business Reputation, pg 6 Valley Business Women, pg 7 Continued on Page 3 PUBLISHED BY INITIAL & PASS ___________________ Initial Date _____ _____ _____ _____ Valley Business Women, pg. 7 407 South Loudoun Street Winchester, VA 22601 540-662-4118 Fax 540-722-6365 www.regionalchamber.biz Pg. 2 New Members November 2014 ■ Kimberly’s LLC Kimberly Sowers, 540-662-2195 135 North Braddock Street Winchester, VA 22601 Sponsor: Eleese Elliott ■ Long Branch Plantation Cassie Ward, 540-837-1856 830 Long Branch Lane Millwood, VA 22646 Sponsor: Rich Weller THE VOICE OF BUSINESS ■ Piccadilly Printing Company Dave Pyne, 540-662-3804 32 East Piccadilly street Winchester, VA 22601 Sponsor: Rich Weller ■ Apple Blossom Diner Billy Kavathas, 540-545-8500 1359 Berryville Avenue Winchester, VA 22601 Sponsor: Janie Shirley/Tessa Doherty ■ Triple 8 Business Coaching Cort Maddox, 571-541-1527 200 North Braddock Street Winchester, VA 22601 Sponsor: Rich Weller' ■ Diane’s Diner Diane Ashby, 540-667-1556 335 Valor Drive Winchester, VA 22601 Sponsor: Eleese Elliott ■ Sweet Tea “Unique Finds & Redesigns” Heidi Russell, 540-773-3493 15 East Boscawen Street Winchester, VA 22601 Sponsor: Rich Weller ■ Lavish Hair Salon & Boutique Allyson Sweeney Carroll 540-773-3468 2434 Valley Avenue Winchester, VA 22601 Sponsor: Eleese Elliott ■ Posh Tots “back on the rack” LLC Brieanna King, 540-665-4443 2013 South Loudoun Street Winchester, VA 22601 Sponsor: Eleese Elliott ■ Itimizit Jennifer Benavente, 540-664-8971 720 South Braddock Street Winchester, VA 22601 Sponsor: Rich Weller ■ The Valley Bride, Inc. Morgan Beachler 127 North Cameron Street Winchester, VA 22601 Sponsor: Rich Weller ■ LA.ST.ED Design Laura Stewart, 540-877-5523 710 South Cameron Street Winchester, VA 22601 Sponsor: Eleese Elliott ■ Flavor Pourfection LLC Paula Shaffer, 540-662-7687 27 North Loudoun Street Winchester, VA 22601 Sponsor: Rich Weller ■ The Better Beer Store Kevin Eckles, 585-545-9818 3349 Valley Pike, Suite 1000 Winchester, VA 22601 Sponsor: Eleese Elliott/Todd D. Chamber Events November 2014 5 Valley Business Women: Zonya Foco The George Washington Hotel 103 E. Piccadilly Street Winchester, VA 11:30 am – 1:30 pm 11 Business After Hours Shenandoah Valley Westminster Canterbury 300 Westminster Canterbury Lane Winchester, VA 5:30 pm – 7:00 pm 18 Business and Breakfast Yount, Hyde and Barbour 302 South Loudoun Street Winchester, VA 7:30 am – 9:00 am All Paid Events Require Advanced Reservations. Cancellations must be received 48 hours in advance to avoid charges. You can register for Chamber events online at www.regionalchamber.biz or by calling 540-662-4118. www.wusq.com www.airpacinc.com September Renewals Continued from Page 1 Area 13, Special Olympics, Virginia (SOVA) BC&C Bender Group BestCare Home Care, Inc. Blissful Life Center for Weight Loss & Natural Health Capon Valley Bank Care Connections of VA, LLC Cedar Creek & Belle Grove National Historical Park Clear Brook Storage Delegate Randy Minchew, Virginia House of Delegates, Frederick, Clarke, & Loudoun Counties Ducati Winchester Edward Jones Investments- Mike Cesnik Golden Seal Enterprises Hall, Monahan, Engle, Mahan & Mitchell Hoxton Financial, Inc. InterChange Group, Inc. J.C. Ehrlich Company, Inc. Jack Knuckle Gourmet Kiwanis Club of Winchester, VA Lantz Construction Company heading into the largest retail sales season of the year. Not only the sale of goods but recreational activities, dining out, entertainment, and more. The Chamber encourages everyone to think local and buy local during this period. I know, the grass may look greener on the other side of the fence, but maybe it is just the view! Buying local allows our community to grow. It provides jobs for our local people. It helps make part time work available for students of all ages. It keeps our streets clean and our homes safe. It assists our many human service organizations to assist our challenged community members. Buying local keeps your money here….working for you! Long term impact of such a proposition is it will stimulate more growth in our economy. If when buying local you cannot find a product or service, then a need is created. Entrepreneurs will soon see this opportunity and may stimulate the growth of another local business to meet this need. If you go out of town to buy hula hoops since none are available locally, then this demand will eventually bring about a response – a local hula hoop distributor! More business, more jobs, more input into our economy. The Winchester/Frederick/Clarke Counties of the Top of Virginia Region are a cohesive force. Through the Chamber, we are working together to continue a tradition of solid community values, a positive outlook to the future, and a sense of value and worth. Your membership is relevant and worthwhile. It is producing results. Thank you for doing business in our region. Thank you for being a member of the Top of Virginia Regional Chamber. Ledger Solutions VA, LLC Lona Bishop- Voluntary Benefits Specialist Lou Lou’s Delicatessen Old Dominion University- Teletechnet Partlow Insurance Agency, Inc. Piccadilly’s Public House & Restaurant Republic Services Runners Retreat Spine & Sport Physical Therapy Stylish Seconds Taura Natural Ingredients TEENS Inc. TGI Fridays The Koontz Law Firm The Willows at Meadow Branch The Winchester Group, Inc. The Zimmerman Group, Inc. Timber Ridge School- Leary Educ. United Bank Venice Italian Restaurant Virginia National Bank Waddell & Reed- John Clawson Wells Fargo Bank Winchester Family Practice WinTech For a complete listing of Chamber members, go to our online directory at www.regionalchamber.biz/sba-directory. Great Good Awards Continued from Page 1 winners will be announced the evening of the event. Award nomination forms will be emailed directly to your business on October 31st. They also will be available on the Chamber web site and in the Chamber office. Nominations will be due to the Chamber office by November 28th. Save the date of Friday, January 30, 2015 for the 2014 Greater Good Awards dinner. Let’s kick off the new year with a positive attitude and celebrate our successes! ____________________________________________________________________________________________________________ Top of Virginia Regional Chamber (USPS 6860-8000) is published monthly for $2.00 per year by the Top of Virginia Regional Chamber, 407 South Loudoun Street, Winchester, VA 22601.Periodicals postage paid at Winchester, VA postmaster. Send address changes to Top of Virginia Regional Chamber Newsletter, 407 South Loudoun Street, Winchester, VA 22601 Pg. 3 November 2014 CLARKE-FREDERICK-WINCHESTER Expanding \ O 0S , & O X I L W X D H % \ K S D U J R W R K 3 www.glenfranklinkoontz.com www.integritydesigns.com cimplestudioLLc.com ^^stŝƐƚŚĞŽŶůLJĂĐĐƌĞĚŝƚĞĚ͕>ŝĨĞĐĂƌĞ͕ƌĞƟƌĞŵĞŶƚ stŝƐƚŚĞŽŶůLJĂĐĐƌĞĚŝƚĞĚ͕>ŝĨĞĐĂƌĞ͕ƌĞƟƌĞŵĞŶƚ ĐĐŽŵŵƵŶŝƚLJŝŶƚŚĞĂƌĞĂ͖ƉƌŽǀŝĚŝŶŐƵŶƉĂƌĂůůĞůĞĚ ŽŵŵƵŶŝƚLJŝŶƚŚĞĂƌĞĂ͖ƉƌŽǀŝĚŝŶŐƵŶƉĂƌĂůůĞůĞĚ ĂĂŵĞŶŝƟĞƐ͕ƐĞƌǀŝĐĞĂŶĚĐŽŵŵŝƚŵĞŶƚ ŵĞŶŝƟĞƐ ƐĞƌǀŝĐĞĂŶĚĐŽŵŵŝƚŵĞŶƚ ƚŽŽƵƌƌĞƐŝĚĞŶƚƐƐŝŶĐĞϭϵϴϳ͘ www.davidjamescustomhomes.com 300 300 Westminster-Canterbury Westminster-Canterbury Drive, Drive, Winchester, Winchester, VA VA 22603 22603 540.665.5914 540.665.5914 I 800.492.9463 800.492.9463 www.svwc.org www.facebook.com/svwc.org www.svwc.org I w ww.facebook.com/svw vwc.org www.svwc.org www.windows-and-walls.com Pg. 4 THE VOICE OF BUSINESS November 2014 Ribbon Cuttings Ribbon cutting at Posh Tots there’s there’s power in one Ribbon cutting at mcKee’s, Kimberly’s for men! fbvirginia.com Community Leadership Class of 2015 participating in the Teambuilding Session at Timber Ridge School in September. www.wincgroup.com The Valley Business Today Show, featuring the Top of Virginia Regional Chamber, airs the fourth Wednesday of every month at 12:30pm www.theriver953online.com Business After Hours at the Museum of the Shenandoah Valley on October 14 The Best Leader I Ever Knew - And What We Can Pg. 5 Learn From Him November 2014 by F. John Rey The Navy Frank was a typical kid, growing up in America’s heartland. A smart boy, whose parents made him do his homework, his chores, and his music lessons. He graduated second or third in his high school class, depending on who you asked. He left home for the U.S. Naval Academy at Annapolis, Maryland just prior to the start of the Second World War. The attack on Pearl Harbor compressed the rigorous four-year course of study at the Academy into three years and he went off to war at 22. He earned a Bronze Star during the war, the third highest combat medal the US Navy awards. He told me once, much later, about the teamwork the men in his department had shown that had saved them from repeated attacks from Japanese fighters and kamikazis and had been responsible for his medal. He never mentioned that he had trained those men and built their sense of teamwork. After the war, he went back to school and earned a Masters Degree in Petroleum Engineering. Not many people in his profession had advanced degrees then, but he always loved learning and he felt it would help his career. After the Korean War, and the birth of his fourth child, Frank made a career choice that severely limited his chances of becoming an Admiral, but allowed him to spend more time at home with his wife and kids. He said he never regretted that choice. I believe him. Finally, after a 30 year career, he retired from the Navy as a Captain (equivalent to a colonel in the Army). Because it’s there When he retired from the Navy, he looked for something to do. He took some classes at the local community college and ended up teaching math there. He took a mountaineering class at the college and, at age 55, climbed to the 14,410’ summit of Mount Rainier. He made five more ascents as a rope leader and became a member of the all-volunteer Olympic Mountain Rescue team. I remember one story he told me about a couple of “kids” who had gotten lost in the mountains and his team had gone in to find them. These “kids” were in their forties, but he was in better shape and he was 20 years older. Second Career With 30 years experience, he easily obtained his Professional Engineer license in several states and spent the next 15 years as a marine/mechanical engineer. Many of the managers who hired him were younger. Some questioned his ability to learn new things or to keep up the pace. He quietly proved them all wrong. And he received another US patent for one of his ideas. I had the pleasure of succeeding him as Engineering Manager of a design engineering firm. Although two men had held the position between us, everyone in that company who had known him still had the highest personal and professional respect for him - from the company president to his former secretary. Retirement? Retirement for Frank didn’t mean sitting around. He worked on his golf game, took up cross-country skiing, and remained active in his church and his community. He provided research and technical assistance to his wife in authoring three Navy history books. As the Director of the local Naval Museum, he planned and supervised a move from the museum’s decades-old home to a new space a few blocks away. Irreplaceable artifacts, from a flattened bullet to a mock-up of a submarine conning tower, were moved without loss. The move was completed on schedule. Listen to your mother The final leg of his working life began, innocently enough, on a trip to the mountains with his wife. On the way home, they stopped into an antique store and he noticed a cello. He remembered the cello lessons he had taken as a boy and wondered whether he could still play. He practiced, took lessons, and practiced some more. He auditioned for his local symphony and was awarded the third cello position. (There were only three cellists in the small orchestra.) Frank got deeply involved in the symphony organization, as he did with everything he considered worth doing. He was elected to its Board of Directors and eventually became their President. By the time he played his last concert with the symphony, he has been so successful in building the orchestra that he was playing seventh cello. In of his favorite pictures, he is already in his tuxedo and doing some last minute practice; his three year old grandson is sitting facing him and ‘playing’ a plastic violin. So what made this ordinary man such a great leader? Leadership So what was it about this ordinary man that made him such a great leader? Was he born with it? Did he learn it? Why would people, literally, follow him into war? How did he earn the respect and loyalty of sailors to admirals; from secretary to president; from golf buddy to school board president? You only had to work with him once to know he was special. Even those who disagreed with him recognized that, but what was it about him? Continued on Page 8 www.hamptoninn.com/hi/va-winchester This Ad space available! Contact Tony Baker, 540-662-4118, or email tbaker@ regionalchamber.biz http://media.wix.com/ugd/1d56e2_36600641f8c6450a99b591117170bf18.pdf www.bankofclarke.com CLARKE-FREDERICK-WINCHESTER The best leader I ever knew died recently. I want to share some of the lessons I learned from him with those of you not fortunate enough to have known him. At his funeral, I spoke with the woman who had been his office manager in what was to be his final career. “Whenever we went anywhere together” she said,“and met with people who had worked for him before, they always said to me ‘You’re lucky. Frank’s such a great boss’ and that they’d love to work for him again.” What inspires that kind of loyalty in others? How did he learn it? Pg. 6 Add Credibility to Your Business Reputation through Public Speaking by Patricia Fripp, CSP, CPAE Would you like to sell to 40 prospects at the same time? Well, step up to the podium. Service organizations like Kiwanis Clubs, Rotary, Lion’s or Optimist Clubs are always looking for a speaker to address its group for free. It’s a win-win situation. They get a speaker at no charge. You have a terrific promotional tool and more importantly are perceived as an expert in your field. Does that sound like a good head start over your competition? THE VOICE OF BUSINESS November 2014 TIPS FOR YOUR TALK We’ve all heard that the fear of death is often surpassed by the fear of public speaking. Think about the positive results of doing a presentation and that might motivate you to work through your fears. In case that isn’t enough, take time to work through these exercises to help you channel all that nervousness into energy. Physical Preparation: Warm up and relax your body and face. a. If you’re wearing high heels take them off. Now, stand on one leg and shake the other. When you put your foot back on the ground it’s going to feel lighter than the other one. Now, switch legs and shake. You want your energy to go through the floor and out of your head. This sounds quite cosmic; it isn’t. It’s a practical technique used by actors. b. Shake your hands...fast. Hold them above your head, bending at the wrist and elbow and then bring your hands back down. This will make your hand movements more natural. c. Warm up your face muscles by chewing in a highly exaggerated way. Do shoulder and neck rolls. Imagine that you’re eye level with a clock. As you look at 12, pull as much of your face up to 12 as you can; now move it to 3, then down to 6 and finally over to 9. All of these exercises serve to warm you up and relax you. Those exaggerated movements make it easier for your movements to flow more naturally. Preparation is a key element to making a solid presentation. Here are a few tips that will help you make an effective presentation. THE OPENING Psychologists have proven that the first and last 30 seconds of any speech have the most impact, so give the open and close of your talk a little extra thought, time and effort. Do not open with “Ladies and Gentlemen, it is a pleasure to be here tonight.” It’s wasting too much of those precious 30 seconds. Opening a speech with a joke or funny story is the conventional wisdom. Before you do, ask yourself these questions: • Is it appropriate to the occasion, for the audience? • Is it in good taste? • Does it relate to me (my product or service) or the event or the group. Does it support your topic or its key points. A humorous story, an inspirational vignette, which relate to your topic or audience, are sure ways to get an audience’s attention. However, it may take more presentation skill than you possess in the beginning. It’s safer and more effective to give the audience what you know. A good way to open your speech is by giving the audience the information they most want to hear. By now, you know what the most questions you’ll hear at a cocktail reception or professional society meeting. Well, put the answers to those questions in your speech. I helped a neighbor with a speech he was putting together for my women’s organization. He’s a senior scientist with Genentech. I suggested that since most of don’t know what scientists are like or what they do, he should tell the audience what it was like to be a scientist. “Being a scientist is like doing a jigsaw puzzle in a snowstorm at night...you don’t have all the pieces...and you don’t have the picture to work from.” You can say more with less. Think about your audience. What is the information they want the most from you. If you know your business, you’ll be able to predict what their questions will be simply by experience. If you’re not sure what a particular audience might want to hear, talk to the program chair and get that information from him or her. THE CLOSING The close should be the highlight of your speech. Summarize the key elements to the investment process, etc. If you’re going to take questions, say “Before my closing remarks, are there any questions.” Finish with something inspirational that proves your theme. My scientist friend told our group of the frustrations of being a scientist and he closed by saying, “People often ask, ‘why should anyone want to be a scientist?’” His closing story told of a particularly information-intensive medical conference he attended. The final speaker of the day opened with, “I am a 32-year-old wife and mother of two. I have AIDS. Please work fast,” she said to the scientists. My friend got a standing ovation for the speech. OUTLINE FOR YOUR SPEECH There are two basic outlines that work well for the beginning speaker. The AA way: Alcoholics Anonymous has an effective outline for their people: “This is where I was. This is where I am. This is how I got here.” This outline will help you tell the audience who you are and why you are qualified to speak on the topic you’ve chosen. Recently, a friend asked that I help her with a talk she had asked to present. I asked three vital questions you must also ask yourself: Who is the group to whom you are speaking? How long will your talk be? Why have they asked you to speak? My friend had been asked to do a 25- minute speech for the local Board of Realtors because of her great success in real estate. I suggested she follow the AA outline and open like this: “Twelve years ago, when I went into the real estate business, I had never sold anything but Girl Scout cookies and hadn’t done well with that. Last year, I sold $15 million of real estate in a slow market selling homes that averaged $150,000 each. Today, I’ll tell you how I did that.” The question and answer format: People in your audience are like the people you meet in your business or at a cocktail party — they probably all ask you many of the same questions about your work. Think of the questions prospects, client and friends ask you about your business. Now you can open with,“The five questions I am most frequently asked about investments (or whatever your field is).” Pose the first question to the audience and answer it for them in a conversational manner...just like you would to a prospective customer. You may have never given a speech before, but you certainly have answered the questions. If you finish before your allotted time ask if the audience has any questions. If there are no questions, there’s no sin in finishing early. However, when it comes to public speaking, it is poor form to finish late. It shows little consideration for the organization, the program chair and the audience. If after you finish, they ask you to continue beyond your allotted time, that’s a different story. WRITING YOUR SPEECH I don’t believe you sit down and write a speech. You gather and collect ideas that can build your speech. If you’re going to be addressing a group in the next few weeks, keep a note pad with you and jot down ideas, situations that relate to your talk. When you actually write your talk, you’ll have lots of material to fit into your outline. PRESENTING THE SPEECH Do not read your speech. Write key points in bold felt tip pen (or in a large, bold typeface on your laser printer) on a pad you keep on the lectern or table on the podium. I urge you not to stand behind the lectern throughout your entire talk. It puts a barrier between you and the audience and they feel it. However, if you feel more secure standing behind the lectern, do not lean on it. The introduction: Write your own introduction. Use your resume as a guide, but customize it to fit the topic on which you’re speaking. Do not include your job as a life guard in your intro unless it directly relates to your subject. Handouts: Develop a page detailing your key points. Or if you’ve had an article published, make copies for the audience Continued on next page Pg. 7 November 5, 2014 The George Washington Hotel 11:00 am - 1:00 pm November 2014 Presenter: Zonya Foco Public Speaking Continued from Page 6 members. Make sure that the handout includes your name, address and telephone number. Business Cards: If your goal is to develop business contacts, always collect business cards from the audience members. You can offer to send additional information, articles or tip sheets to them. Or you can offer a door prize (this can be a product you sell or certificate for service — a free evaluation of financial status, etc.) and ask that everyone drop their business cards in a box from which you or the program chair will draw the winner (or winners) at the end of your talk. The business cards give you prospects with whom you can follow up later. If you offer to provide attendees with written material, you might include an order blank for you product or service. JUST DO IT! Speaking before a group of strangers can be intimidating, but keep focused on the positive impact the presentation will have on your business reputation and your bottom line. Don’t expect to be a magnificent speaker the first time out. Your goal is to present the most valuable information possible to the members of the audience. Think of it as the beginning of many long-term relationships. Go on — step up on the podium and profit from the experience. Patricia Fripp is an award-winning speaker, sales trainer, and speech coach, who delights audiences, electrifies executives who speak, and transforms sales teams. Meetings and Conventions magazine calls Patricia “one of the country’s 10 most electrifying speakers.” She is author of Make It! So You Don’t Have to Fake It and Get What You Want, and contributing author to Speaking Secrets of the Masters and Insights Into Excellence. Patricia was the first female President of the over 4,000 member National Speakers Association and is a Hall of Fame recipient. Before becoming a speaker she enjoyed a highly successful career in a service industry. www.thewillowsatmeadowbranch.com www.lcwconstruction.com CLARKE-FREDERICK-WINCHESTER Zonya Foco, RD, CHFI, CSP is one of the most exciting, inspiring, vital and unforgettable speakers in America, who makes nutrition and fitness fun and lifechanging for everyone! As America’s Nutrition Leader, Zonya is a master of inspiration, motivation and visual humor, providing hard-facts information and simple solutions that help everyday people improve health, create balance and maximize energy. She is the only Registered Dietitian (RD) and Certified Health and Fitness Instructor (CHFI) in the country to have earned the prestigious Certified Speaking Professional (CSP) designation. If you’re expecting a lecture-style presentation from this “energizer health bunny” – DON’T! Zonya pulls out all the stops in her live presentations, video seminars and TV show—delivering equal parts entertainment and education all the way. Zonya helps people laugh at their bad habits and discover the joy in adopting new, healthier habits. In addition to spreading the word through speaking platform, books and TV show, Zonya has appeared on local newscasts across the country, nationally syndicated daytime talk shows and QVC. She has been published in the popular magazines Prevention,Today's Dietitian,Total Health, and Fast and Healthy Cooking. Check out Zonya’s web site at zonya.com and make plans to see her in person at the Valley Business Women luncheon on Wednesday, November 5. You won’t want to miss this dynamic presentation! To register contact the Chamber at (540) 662-4118 or visit our web site at www.regionalchamber.biz. Pg. 8 Lifesaving Award Detective Jonathan Dixon, Winchester Police Department Master Patrol Officer Adam McCoy, Winchester Police Department November 2014 Meritorious Action Award THE VOICE OF BUSINESS On October 23 the Top of Virginia Regional Chamber and local public safety agencies recognized and acknowledged members of the various public safety departments, as well as every day citizens who have gone above and beyond to ensure the safety of others. Local celebrities Barry Lee, K9 Kota and guest speaker Mark Moseley were on hand to honor our public safety heroes. Nominations were solicited from the various agencies in Clarke County, Frederick County and the City of Winchester this summer. The nominations were reviewed and recipients selected by a committee of top public safety officials representing the three local jurisdictions. We are very proud to announce the recipients of these prestigious awards: Gold Medal of Valor Deputy Stephen Moore, Frederick County Sheriff’s Office Bronze Medal of Valor Sergeant Wayne Monse, Winchester Police Department Master Patrol Officer Michelle Hearn, Winchester Police Department Detective Charles “Clif” Barlow, Winchester Police Department Master Patrol Officer Michael Brunson, Winchester Police Department Corporal Chris Ivins, Winchester Police Department 1-866-832-6110 www.piferos.com Citizen Award Lisa Craft Costco Employees Doug Barrett Courtney Brown Linda Delozier Fonda Engle Dave Michael Jim Moyer Danny Padgett Ron Raines Ron Routhier Mike Shake Billy Wallace Community Impact Award Winchester/Frederick County Fire and Police Emergency Services Chaplains or 1-866-832-6110 The presenting sponsor of the event is City National Bank. We would like to extend our thanks and appreciation of their very generous support. Other supporting sponsors are Golden Seal Enterprises, Bank of Clarke County, Crown Trophy, Wilkins’ Shoe Center, Summit Community Bank and SL Hunter Photography. Best Leader I Ever Knew Continued from Page 5 To this day, I don’t know. However, I do know some of the things he did. These are the things that can help all of us be a little more of a leader. He knew what he wanted to do. It is awfully hard to get others to do what you want if you don’t know what you want. If you manage a customer service center, is your goal to have the lowest cost operation or to answer all calls within 90 seconds. The goal isn’t as important as knowing what it is. He told people what to do, not how to do it. He was a very smart, well educated man, but he knew he wasn’t smarter than everyone. He encouraged people to think, to innovate, to be creative. He didn’t blindly accept what you came up with, but he expected you to come up with something appropriate. He did his homework. Before starting a new challenge, he always tried to find out what others had tried that had succeeded or failed. He researched the obstacles and opponents. He tried to give himself the best chance of winning by learning as much as could at the beginning. He was always learning and always thinking. He led by example. He pushed his people hard. He demanded a lot of them. But no one ever worked harder than he did. He was the first one in and the last one to leave. And he worked hard the whole time he was there. He knew how to play, but he knew how to separate that from the job. He demanded excellence, not perfection. He expected you to work as hard as he did and to be as committed to the goal as he was. He didn’t expect you to do as much or as well as he did, he insisted, however, that you do as much and as well as you could. He took care of his people. He knew everyone who worked for him as an individual. He knew their strengths and weaknesses, their aspirations, their fears. He always took the criticism from outside the group, but let each of them take the praise for what they contributed. He was humble. I never understood why. With all he had done and had accomplished in his life, he was always modest. There was one time, about ten years ago, when he made a little boast. That one probably doesn’t count though - he was stating a fact and we were both a little drunk. He had character. He was honest and truthful. He was dependable. When he gave you his word, you always knew you could count on it. He didn’t cheat. He didn’t try to find the easy way out of a tough sit- http://www.nwworks.com/pages/services.html uation. He didn’t waffle on his principles. He was not inflexible, but there simply were limits that he wouldn’t cross. The best leader I ever knew died recently. He was my father. I will miss him. F. John Reh is a senior business executive whose broad management experience encompasses managing projects up to $125 million and business units including up to 200-plus people.
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