Investor Presentation October 2014 Disclaimer This presentation contains “forward-looking statements”, which are statements related to the future business and financial performance and future events or developments involving CREDIT BANK OF MOSCOW. Such forward-looking statements are based on the current expectations and certain assumptions of CREDIT BANK OF MOSCOW management, and, therefore, should be evaluated with consideration taken into of risks and uncertainties inherent in CREDIT BANK OF MOSCOW‟s business. A variety of factors, many of which are beyond CREDIT BANK OF MOSCOW‟s control, can materially affect the actual results, which may differ from the forward-looking statements. This presentation includes information presented in accordance with IFRS, as well as certain information that is not presented in accordance with the relevant accounting principles and/or that has not been the subject of an audit. 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If this presentation is provided to you in electronic form, although reasonable care was used to prepare and maintain the electronic version of the presentation, CREDIT BANK OF MOSCOW accepts no liability for any loss or damage connected to the electronic storage or transfer of information. 2 CBM at a Glance Introduction Roman Avdeev – Controlling Shareholder Reputable Minority Shareholders Born in 1967 in Odintsovo, Moscow Region Education: Lipetsk State Technical University (1996) and Moscow International University of Business and Information Technologies (1994) EBRD 7.5% RBOF 4.6% IFC 2.9% Pursued entrepreneurship in late 1980s, key investments include: • Credit Bank of Moscow (“CBM”) which constitutes the main investment in Mr. Avdeev‟s portfolio • Also owns 81.1% stake in pharmaceutical company Veropharm and has interests in real estate Roman I. Avdeev2 85.0% Establishing CBM Business Acquired 7.5% stake in CBM for RUB2.9 Bn in 2012 Mr. Avdeev acquired CBM in 1994 and participated in day-to-day operational management until 2008 Acquired 7.5% stake in CBM for RUB2.9 Bn in 2012 Chairman of the Supervisory Board from August 1999 to January 2008 Since 2008 Mr. Avdeev is a member of the Supervisory Board with oversight over key strategic decisions Continuously provided support to CBM‟s growth with equity injections, including RUB4.5 Bn in 2011 and RUB7.1 Bn in 20131 Led CBM through key stages of its development, with focus on establishing CBM‟s corporate culture, business principles and high standards of corporate governance 1 2 Russian Bank Opportunity Fund (RBOF) Established in 2012 by IFC, Russian government and VEB to invest in mid-sized commercial banks in Russia IFC transferred to RBOF its 4.6% stake in CBM in 2012 Initial investment in the form of subordinated debt which was subsequently converted into equity in 2013 Stake held through “Rossium Concern”, LLC 4 CBM at a Glance Key Highlights #14 bank in Russia by total assets1 #4 privately owned bank in Russia by total assets1 Strategic focus on Moscow Area2 Corporate banking, servicing over 15,000 active corporate banking customers3 Retail banking, servicing over 740,000 retail banking customers3 61 offices, and 30 cash offices, c.5,700 payment terminals (ranked #24) and 766 ATMs (#35) in Moscow Area2 Approx. 4,700 employees3 Credit ratings: BB from Fitch, BB- from S&P, B1 from Moody‟s Key Financials Balance sheet (RUB Bn) Total Assets Gross Loans Customer Deposits Shareholder‟s Equity Key Ratios NPL 90+ / Gross Loans Tier 1 (Basel III) 6 Income Statement (RUB Bn) Net interest income Net Income Key Ratios RoAA RoAE Net Interest Margin Cost / Income 2012 2013 1H2014 308.7 205.9 189.0 39.3 454.2 317.9 274.9 50.7 486.7 356.9 295.4 54.9 1.0% 13.4% 1.3% 10.2% 1.9% 10.5% 6m2012 6m2013 6m2014 5.5 2.2 7.7 3.8 10.9 4.2 1.8% 15.5% 5.1% 43.1% 2.3% 18.6% 5.2% 32.8% 1.8% 16.1% 5.1% 34.0% Source: IFRS financial statements #1 Best bank in Russia, Awards for Excellence 2014, by Euromoney magazine #1 Bank of The Year 2013 by Banki.ru Business Segment Contribution (1H2014) Gross Customer Loans Revenues Retail Retail 33.0% 67.0% Source: Company data, 1 2 3 4 5 6 7 Interfax-100 ranking as of 1 July 2014 Moscow Area represents Moscow and the Moscow Region As of 1 July 2014 As of 1 January 2013 (RBC rating) As of 1 July 2013, according to RBC and company data Calculated according to Basel III regulations for 2013 and 1H2014 Corporate Revenues include International business, Treasury and Cash Operations 56.2% 43.8% Corporate7 Corporate RUB357 Bn RUB30.4 Bn 5 Delivering Sustainable Profitable Growth CBM is the Fastest Growing Bank Since 2008 Among Top 20 by Assets Robust Loan Growth… (RUB Bn) Total Asset growth 2008-1H2014 (x) 128% 109% 108% CAGR 2009-1H2014 106% 112% 117% 49% 346 309 CBM 7.9x NCC 5.1x Rossiya 201 159 4.3x VTB24 104 3.8x 1 3.8x Otkritie 58 1 KHMB 2009 2010 2011 2012 2013 % Net Loans/Deposit Ratio Net Loans 1H2014 Source: IFRS financial statements Sberbank 2.6x BOM 2.5x VTB 2.5x Alfa …Whilst Maintaining Attractive Profitability (RUB Bn) 1.8% 2.9x 2.3% 1.8% 18.6% 16.1% 15.5% 3.8 4.2 2.2 2.3x RSHB 2.2x GPB 2.1x BSPB 2.1x Ak Bars 1.8x RSB 1.8x PSB 1.7x UniCredit 1.6x Rosbank Raiffeisen 1H2012 Net Income 1H2013 % RoAA RoAE 1H2014 Source: IFRS financial statements 1 NOMOS-BANK was renamed into Otkritie Bank in June 2014. Otkritie Bank is on standalone basis, excluding Bank of Khanty-Mansiysk, Uralsib 1.5x 1.3x 0.8x Source: Interfax-100 ranking for 1H2014 and 2008, RAS 6 Superior Performance vis-à-vis Russian Peers Growth Margin Asset CAGR (2008-1H2014) Net Interest Margin (1H2014) 46% 34% Mid-Sized Russian Universal Banks Efficiency 15% 12% 5.2% 5.1% 42% 5.8% 32% 48% Source: Company data, IFRS financial statements, Other companies‟ data 1 Calculated as Net Income for a period divided by opening and closing average of Total Assets 59% 5.7% 4.3% 0.4% 2.4% 2.2% 2.0% 2.0% 1.3% -1.1% 1.4% 3.7% 19% 0.9% 50% 6.4% 21% 1.0% 47% 4.4% 4% 1.7% 41% 9% ROAA1 Range (2010-1H2014) 34% 5.1% 11% Russian Listed Large Caps Cost/Income Ratio (1H2014) 4.8% 10% Foreign Owned Universal Banks Return on Assets 42% 50% 1.9% 0.0% 3.3% 2.3% 1.7% 1.6% 0.0% 3.2% 1.6% 7 Moscow Area Opportunity Moscow: A Large and Attractive Market … One of the World‟s Largest Cities by Area Largest City in Europe by Population Population (2012 unless otherwise stated, MM) Occupies area of 2,500 km2, twice the area of New York City and 1.6x London 1 12.0 8.2 3.5 Moscow city Moscow City Moscow region (excludes Moscow city) xx GDP per Capita (US$ „000) 6 11 40 3 98 82 67 South-East Asia GDP of Moscow Region for 2012 (US$75 Bn) Developed Markets EMEA Emerging Markets 49 Philippines 7 Hong Kong Thailand Chile South America Malaysia 30 18 Colombia 42 Argentina Hungary Israel Czech Rep. 11 10 8 Egypt 5 11 5 39 Poland 9 Finland 19 Portugal New Zealand Philippines Hong Kong Thailand Chile South America 275 Austria 403 316 284 Moscow Area[]3 EMEA Emerging Markets Colombia Hungary Czech Rep. Israel Poland New Zealand Finland Portugal Developed Markets 16 280 255 195 129 Egypt 417 11 8 477 378 Malaysia 14 36 3 19 13 524 292 Argentina 49 49 20 41 Austria Moscow Area Paris 3 Rome (MM, 2013) 265 212 186 1. 2. 3. 4. 5. Madrid 2.2 Population Comparison 4 (US$ Bn, 2013) 454 5 Berlin 2.6 Source: Rosstat, Eurostat GDP Comparison 4 24 London 2 3.2 South-East Asia Population of Moscow Region (7 MM) Source: Moscow City Government, Eurostat As at 2011 As at 2010 Source: Moscow City Government, Moscow Region Government, Rosstat, EIU data Moscow Area GDP calculated as estimated Moscow GDP for 2013 of US$379 Bn (based on PwC report “From Moscow to Sao Paulo – Emerging 7 cities report 2013”) and the latest available Moscow Region GDP for 2012 of US$75 Bn (RUB2.4 Trn converted into US$ using USDRUB FX rate 32.27) 9 … With a Wealthy Economy and Population… In Line with Western European Levels of GDP per Capita … GDP per Capita (2012, US$ „000) 41.2 40.7 … Being Russia‟s Wealthiest Region … GDP per Capita Average Monthly Spending (2012, US$ „000) 32.2 (9M 2013, US$) 1,243 14.0 32.5 32.2 573 29.0 Moscow City 14.0 Moscow City Germany France Italy Spain Russia Russia Moscow City Russia Source: Moscow City Government Source: Rosstat Unemployment Proportion of Population with Higher Education (2012) (2012) 48.0% 5.5% 29.0% Source: Moscow City Government 0.8% … With a Consumer Oriented Economy Moscow City Moscow City Russia Source: Rosstat, Standard & Poor‟s Russia Source: Moscow City Government (2012) 9% 3% 5% Low Delinquency Rates vs. Russia‟s Top 30 Regions Retail and Wholesale Trading Real Estate 9% 37% Manufacturing (1 July 2014, %) 7.4 Transportation and Communications 16% Budget Enterprises 9.9 8.9 3.8 2.8 4.8 3.2 3.3 3.3 6.9 4.2 0.9 3.1 2.2 2.5 Construction Other 21% Source: Moscow City Government Consumer Moscow City POS Credit Cards Min - Russia's Top 30 Regions Mortgage Car Loans Max - Russia's Top 30 Regions Source: National Bureau of Credit Histories 10 … with Continued Strong Growth Potential Moscow‟s Fast Economic Growth Expected to Continue Key Highlights Moscow GDP expected to expand by 44% by 2025 1 11.1% projected personal income CAGR 2012-2016 2 Population Growth vs. Russia GDP Per Capita: Growth vs. 2010 (2012, %) (x) Higher population growth of 0.9% in Moscow vs. 0.1% in Russia in 2012 3 0.9% 2.1x 40% R&D investments growth in 2007-2012 4 1.3x Over US$100 Bn investment required to develop infrastructure by 2030 4 0.1% Continued push by government to position Moscow as an international financial centre Main host city for FIFA World Cup 2018 Moscow Russia 2010 Source: Rosstat 2016 2025 Source: Moscow City Government Strong Growth in Banking Assets… …With Clear Long Term Leadership Amongst Emerging Cities1 Moscow City and Moscow Region Banking Assets (RUB Trn) GDP Forecast (US$ Bn) 547 CAGR 2009-2013 455 38.9 379 33.3 19.5 339 310 27.6 228 22.1 189 272 188 247 188 126 123 58 2009 2010 2011 2012 Source: CBR 1 2 3 4 PWC report “From Moscow to Sao Paulo – Emerging 7 cities report 2013” Moscow Strategy in 2014-2016 Rosstat Moscow City Government 2013 Moscow City GDP 2013 Beijing Sao Paolo Mexico City Istanbul Jakarta Mumbai GDP 2025 Source: PWC 11 Business Model Highlights Universal Bank Focused on Resilient Russian Consumer Market Corporate About 70% of CBM portfolio73% focused on resilient Russian Consumer2 Gross Corporate Loan Portfolio, 1H2014 (%) Other Pharmaceutical Property rental Industrial construction Financial Services Gross Retail Loan Portfolio, 1H2014 (%) Credit Card Loans Construction Auto Loans 14% 10% 4% 4% 4% 5% 5% 8% Textiles Retail 10% 9% 9% Food and Farm Mortgage Loans 4% 14% Metallurgy 9% 9% 9% Auto 73% Electronics General Purpose Loans Oil and Chemicals Total: RUB239 Bn Total: RUB118 Bn Source: IFRS financial statements Source: IFRS financial statements Retail and Wholesale Trading Is One of Highest Growing Industries in Russia Moscow Area Remains The Least Leveraged Region in Russia1 Average annual growth in 2003-2013 (%) (Loans per capita / Average wage) 7.3 6.1 5.8 4.2 Wholesale and retail trading Source: Rosstat 1 2 Real estate 3.5 Const- Transport and Industry ruction infrastructure 3.3 3.1 Other Mining 1.3 1.5 1.7 1.7 1.7 1.8 2.0 2.0 2.1 2.1 Moscow Kras- TatarSt Kras- Rostov Yekate- Bash- Novo- ChelyaArea nodar stan Peter- noyarsk Region rinburg kiria sibirsk binsk Region sburg Region Region Region Region Source: National Credit History Bureau Top-10 regions by total size of consumer loans in 2013 according to National Credit History Bureau Calculated as Retail and Wholesale Trading and Residential Construction parts of corporate portfolio plus Retail Business portfolio as of 30 June 2014 (as per IFRS financial statements) 13 Strong Corporate Banking Platform with a Niche Focus on Retail and Wholesale Customers Gross Loan Portfolio Evolution Highlights (RUB Bn) Over 15,000 active corporate customers1 CAGR 2009-1H2014 Strong and Quality Customer Base 239.1 Strategic focus on retail and wholesale trading sector 220.0 Focus on large and medium sized corporates 155.5 132.8 Leader positions in international trade finance 88.3 50.1 Business Focused on Growth Strategy and organisational structure designed to deliver above market growth Focus on increasing contribution of larger corporates 2009 2010 2011 2012 2013 1H2014 Source: IFRS financial statements International Trade Finance Transactions (USD Bn) 2.0 1.7 Well-diversified loan portfolio Risk Management as Key Priority Focus on shorter term lending Synergies with cash handling business, enabling effective credit monitoring Source: Company data 1 2 As of 30.06.2014 Estimated share in corporate gross loan portfolio (1H2014) 0.8 0.9 2011 2012 0.4 0.2 0.2 2008 2009 2010 2013 1H2014 Source: IFRS financial statements 14 Cash Handling – Strategic Synergies with Corporate Banking Business Cash Handling Market Share2 (Moscow, Jan-Sep 2013) Strategic Synergies with CBM Business Value for Customers High demand service for retail trade customers (% Share by Amount of Cash Handled) Serves as an entry point to start new customer relationships and enhance customer loyalty Rosinkas Powerful tool for monitoring customer cash flows Strategic benefits to CBM Other 5% Alfa-Bank 11% 6% 26% Vozrozhdenie 8% 12% Inkakhran Permanent customer balances allow for direct debiting in case of distress situation 19% 13% CBM Servicing CBM‟s network of payment terminals and ATMs VTB Group (incl. Bank of Moscow) Almost 80% #2 Highlights1 of retailers in Moscow do not accept plastic cards as means of payment3 #2 largest cash handling service provider in Moscow2 Over 1,000 customers, of which 38 are banks Over 180 cash handling routes Over 250 armored vehicles with various carrying capacity Best-in-class equipment including high-tech audio/video recording and surveillance systems, as well as integrated logistics systems Sberbank Cash Handled Volumes Dynamics (RUB Bn) 732 VW T5 VW CRAFTER/ VW CRAFTER LONG RENAULT MASTER VOLVO 6616 422 FORD CARGO 505 274 6m2010 Source: Company data 1 As of 30.06.2014 2 Interfax Cash Handling Services report for 3Q 2013 3 2GIS directory, 2014 897 6m2011 6m2012 6m2013 6m2014 15 Growing Retail Franchise Highlights Significant Loan Growth… (RUB Bn) Approx. 740,000 retail banking customers1 CAGR 2009-1H2014 Focus on high margin consumer loans – 73% of the portfolio Differentiated risk appetite based on customer segmentation Tight underwriting policies 33% 118 24% Careful risk selection focused on high quality customers Proper infrastructure for efficient customer acquisition and service 31% 98 17% 18% 17% 50 30 18 10 2009 2010 2011 2012 2013 1H2014 Significant potential of the Moscow Area retail banking market Gross Retail Loan Portfolio Gross Retail Loans as a % of Total Source: IFRS financial statements Focus on Quality Customer Segments, That Offer High Growth Potential Focus on High Yield Retail Products (% of new originations) (1H2014) New Customers: Walk-in Customers • Penetration3: 0.6% • Approval rate2: 17% New Customers: Positive Credit History • Penetration3: 1.0% • Approval rate2: 42% New Customers: Corporate Employees • Penetration3: 3.4% • Approval rate2: 42% Active Existing Customers • Penetration3: 3.8% • Approval rate2: 70% 11% 14% 20% 26% General Purpose Loans 4% Credit Cards Other Existing Customers 22% 21% • Penetration3: 3.8% • Approval rate2: 62% Mortgages 73% Auto Loans Target Customer Segments Corporate channel Source: Company data 1 2 3 9% As of 30 June 2014 Refers to the general purpose loan portfolio only Active clients in each segment divided by potential client base in each segment Source: IFRS financial statements 16 Leading Payment Terminal Network as a Unique Acquisition Tool Highlights Leading Payment Terminal Network with Enhanced Functionality #2 largest payment terminal network in Moscow with c.5,700 devices in high traffic locations on 3,500 streets of Moscow www.mkb.ru (495) 777-4-888 Superior functionality in comparison to competitors‟ devices Cost efficiency Advertising and acquisition channel Risk management tool Payment terminal is effectively a “mini-branch” which only costs US$ 4,000 to set up Automates part of routine tasks releasing front-desk personnel capacity Payment services attract new customers Promotes brand awareness and product awareness #4 Open a Deposit? Apply for a Loan? Get a Credit Card? Mobile Top Up Internet and Cable Providers Pay Fines Repay Loan Pay Utility Bills Other Services Online Shopping / Online Wallet CBM Services Cash-in Card Balance Information Ranked #4 media channel by media reach1 in Russia Continuous data collection Ability to understand consumer patterns C.60% of loan applicants have used payment terminal network of the Bank in the past Source: Company data, RBC 1 As of February 2012, according to Synovate Comcon 2 As at the end of 2013 according to J‟son & Partners Consulting Every 3rd banking terminal in Moscow Area belongs to CBM2 17 Efficient Multichannel Distribution and Service Platform …Complemented by Well Developed Alternative Channels Established Branch Network… 61 offices and 30 cash offices in Moscow Area1 Convenient locations in high traffic areas, operating 7 days a week with extended hours Pirogovskiy Pushkino Ivanteyevka Boltino Gribki Tarasovka Belyaninovo Dolgoprudny Bryokhovo Powerful risk management tool Yunost Mystishchi Sverdlovskiy Serkovo Losino-Petrovsky Otradnoye Medvezhyi Ozera Nakhabino Monino Balashikha Krasnogorsk Golyevo Arkhangelskoye Elektrostal Reutov Moscow Razdory Kupavna Elektrougli Barvikha Mamonovo Zarechye Yudino Lyubertsy Odintsovo Kokoshkino Kotelniki Moskovsky Mamyri Razvilka Antonovka Sosenki Popovka Ptichnoye Rodniki Forminskoye Vatutinki Vidnoye Krasnaya Pakhara Shiskin Les Znamya Oktyabrya Erino Shchapovo Lytkarino Gori Leninskiye Podsobnogo khozyaystva Troitsk Khripan Malakhovka Bykovo Dzerzhinsky Oktyabrsky Salaryevo Pavlovskoye Bykovo Domodedovo Pokrov Domodedovo Podolsk Aleksandrovka 766 own ATMs with broad functionality ATMs Over 3,600 ATMs of partner Banks Internet and Kraskovo lino Lesnoy Gorodok Mobile Source: Company data 1 As of 1 July 2014 2 As of 1 January 2013 according to RBC rating 3 By Markswebb in 2013 4 As of 1 July 2014 Ranked #2 in Russia by online remote banking3 Over 455,000 Internet bank users, +24% in 1H 2014 45,400 online applications in 1H 2014 Ostrovtsy Zhukovskiy Verkhnee Myachkovo Novoye Chulkovo Call Sofyino Volodarskogo Centre Over 132,000 incoming servicing calls per month4 Over 59,000 outgoing telemarketing calls per month4 Konstantinovo Mechta Denezhnikovo Voskresenskoye DSA Offices Effective acquisition and service channel Fryazino Yubileyny Veshki Sgonniki Yurlovo Terminals Remote Channels Krasnaya Gorka Chernaya Zelenograd Gryaz Rozhki Gorki-2 Payment Lobnya Lunyovo c. 5,700 payment terminals – ranked #2 in Moscow by number of payment terminals2 Cash Offices (Bank at Work) Untapped opportunity – currently only 3.4% of target employees of corporate customers are retail banking customers of CBM Target customer base of 1.6 MM potential customers 18 CBM Delivers Best-in-Class Risk Management Practices Disciplined Approach to Risk Management NPL Ratio Benchmarking1,2 NPL Coverage ratio (%, 1H2014) Deep understanding of Moscow market dynamics Efficient Risk Selection 1.6 1.0 1.4 1.0 1.1 1.2 Clear segregation of duties between sales and risk underwriting Sophisticated in-house scoring models based on best-in-class international software (SAS) 1.0 4.8 Involvement of risk management department at an early stage of underwriting process Centralised risk management with underwriting in the CBM‟s headquarters 1.8 5.9 Targeting high quality customers Risk metrics among most important KPIs Strong Underwriting Expertise 3.5 3.1 3.4 3.4 3.8 3.8 1.9 1.2 Alfa CBM Unicredit Sberbank Nomos Raiffeisen PSB BSPB VTB Source: Company data, Companies‟ IFRS financial statements CBM Demonstrated Resilience Through the Cycle 4.9 1.8 172% 0.9 1.0 2.1 209% 239% 213% 102% 2.2 162% 3.0% Unique Risk Management Tools 1.5% Cash handling serves as effective risk management tool for corporate customers Efficient utilisation of payment terminals for retail underwriting and targeted customer acquisition 2009 2010 CBM NPLs 1.9% 1.1% 1.0% 2011 2012 1.3% 2013 1H2014 Coverage Ratio Cost of risk, % Source: IFRS financial statements for CBM 1 2 NPL Ratio calculated as total amount of NPL 90+ overdue loans divided by Gross Loan Portfolio Alfa, Unicredit are calculated based on YE 2013 IFRS financial statements. 19 Operational Excellence Operating Efficiency Levers… Reducing costs through reliance on remote service channels Improving office productivity Offices network is able to handle 25% more customers without substantial investment required1 Improving operational efficiency Emphasis on terminal network which is fast to roll-out and easy to relocate Fully centralised front-office IT system based on Siebel 8 Introduction of “united product” bundle – approved customers will be able to use products without additional visits to the office Further centralisation of business processes across customer origination, underwriting and back-office functions …Driving Improving Cost Efficiency Cost / Assets Ratio Cost / Income Ratio (%) (%) 48 68 70 76 100 103 41.1% 39.8% 2.9% 2.4% 2.3% 2.5% 2.1% 36.0% 2.0% 34.3% 34.0% 31.2% 2009 2010 2011 2012 2013 1H2014 2009 2010 2011 2012 2013 1H2014 Total Assets per Employee, RUB MM (period-end) Source: IFRS financial statements 1 Company estimates 20 High Standards of Corporate Governance Full Compliance with Best International Corporate Governance Practices Audit Panel Audit Panel reports directly to shareholders Supervisory Board 6 INEDs out of 12 Board members 2 representatives of minority shareholders INEDs have been present on the Board since 2008 Audit and Risk committee Compensation, Corporate Governance and Nominations Committee Strategy and Capital Markets Committee The Board also controls Internal Audit and Control Division Beneficiaries are fully disclosed on CBM‟s corporate website IFC RBOF 2.9% 4.6% EBRD 7.5% Committees Ownership disclosure William Owens Roman I. Avdeev1 85.0% Corporate and Financial information disclosure #4 by quality of IFRS disclosures #1 Annual report in financial sector in Russia 3 2 IFRS statements audited on annual basis and reviewed on a quarterly basis Source: Company data 1 Stake held through “Rossium Concern”, LLC 2 2013, according to Fitch 3 2012, according to RCB.ru journal CBM Supervisory Board Chairman of the Supervisory Board Served as INED for multiple companies, including Roman FESCO Avdeev 17 years of KPMG experience Served on boards of RESO-Garantia and Richard Glasspool Sobinbank Brendan Walsh Head of AMEX‟s Global Commercial Cards division in EMEA Member of the European Payments Council Bernard Sucher Member of the Board of Directors of Aton Member of Board of Directors of UFG Asset Management Andrew Gazitua >20 years of investment banking experience in Europe Board member of Web Financial Group >30 years of investment banking experience in Europe Nicholas Board member of TBC Bank Haag - Independent Directors Thomas Grasse Mikhail Kuznetsov Controlling shareholder of CBM EBRD representative Board member on Board of Directors in other banks in Russia, Central Asia and the EU IFC/RBOF representative INED for OJCS "Russian meat products“ and OJSC “Energosetproject” Chairman of the Management Board of CBM Vladimir Chubar Ex President of CBM President of LLC "MCB Capital" Alexander Nikolashin Deputy Vice-President of LLC "MCB Capital" Anton Avdeev - Representatives of Minority Shareholders 21 Track Record of Sustainable Profitable Growth Gross loan portfolio (Rub Bn) (Rub Bn) (Rub MM) +73% 318 41% +97% 357 51 55 3,825 2,152 2013 1H2014 2012 2013 1H2014 1H2012 2.3% 15.5% 1.8% 1.8% 1H2013 1H2013 1H2014 ROAE ROAA 1H2012 4,243 39 206 2012 Net income Equity 1H2014 NIM 1H2012 18.6% 1H2013 16.1% 1H2014 Cost of risk Cost/Income 43.1% 5.1% 5.2% 32.8% 5.1% 34.0% 2.1% 2.2% 2013 1H2014 1.0% 1H2012 1H2013 1H2014 Source: audited IFRS accounts for 2011-2013, reviewed IFRS 1H2012-1H2014 1H2012 1H2013 1H2014 2012 22 Strong Balance Sheet Growth Highlights Strong Growth of Total Assets Total assets grew by 7% in the first half of 2014 and reached RUB 487 Bn (RUB Bn) ― Retail portfolio demonstrated fast growth of 20% in the first half of 2014 ― Corporate portfolio increased by 9% in the first quarter of 2014 Corporate loans constitute c.68% of net loan portfolio, while the share of retail loans increasing (32% in 1H2014 vs. 30% in YE2013) RUB loans represent 85% of total loan portfolio1 Top 20 lending customers account for 28% of total loan 7% 47% 487 454 141 309 145 107 49 93 19% 111 90% 152 42% 216 9% 235 2012 Corporate Loans 2013 1H2014 Growth Rates portfolio1 Healthy Asset Structure Net Loan Portfolio Structure (1H 2014) Due from Other Banks 1% (1H 2014) Financial Assets Property and Equipment 1% Other 1% 12% Cash and Cash Equivalents 14% 71% Other Retail Loans Auto Loans 3% Credit Card Loans Mortgage Loans 5% Consumer Cash Loans 23% 1% 68% Loans Corporate Source: audited IFRS accounts for 2011-2013 and reviewed IFRS 1H2014 1 As of 30 June 2014 23 High Quality Loan Book Conservatively Provisioned Corporate Retail Portfolio Quality Portfolio Quality (RUB Bn) (RUB Bn) 0.4% 0.9% 0.6% 868% 1242% 753% 239 220 2.0% 240 2.0% 3.1% 5.3% 5.7% 102% 116% 105% 118 5.6% 5.3% 120 2,4 98 1.9% 6,0 4.6% 156 50 60 120 4,0 1,2 3.9% 3.3% 0.3% 0.2% 0.2% 0 3.2% 0,0 2012 2013 Gross Loans % LLP / NPL 90+ NPL 90+ % Cost of Risk 2,0 2012 2013 Gross Loans % 1H2014 Loan Loss Provisions NPL 90+ % LLP / NPL 90+ Cost of Risk Retail NPLs and LLPs, by Product Collateral Structure (1H2014, % of gross loans) (1H2014 , Net of Impairment) Guarantees and No Collateral (Including Loans Secured by Cash Collected) 40% 0 1H2014 Loan Loss Provisions 105% Real Estate 5.3 60% 6.3 5.6 19% 1.8 17% CBM Own Debt 1% Securities 8% 11% Equipment Vehicles Goods 4% Claims for Receivables Source: audited IFRS accounts for 2011-2013 and reviewed IFRS 1H2014 Retail Total NPL 111% 45% LLP 2.6 1.0 Auto Loans % 6.9 1.7 Mortgage Loans Cash Loans and Credit Card Loans LLP / NPL 90+ 24 Well Balanced Funding Structure Liabilities Breakdown (1H2014) Customer Deposits (RUB Bn) Funding from CBR 2% Other Liabilities 1% Funding from Credit Institutions 12% Debt Securities Issued 140 112% 275 117% 295 140 155 107 135 140 2012 2013 1H2014 106% 189 250 Corporate Deposits 17% 7% 45% 500 82 36% 70 0 0 Retail Deposits 32% Retail Deposits Corporate Deposits Net Loans/Deposits Ratio Deposits Growth Source: audited IFRS accounts for 2012-2013 and reviewed IFRS 2Q2014 Source: reviewed IFRS 2Q2014 Debt Repayment Schedule Breakdown of Deposits by Type (1H2014) 40 (RUB Bn) 36 Corporate 14 Retail Current Current 9% 20% 22 35 10 4 10 2015 Domestic Bonds 2016 2017 Euro Bonds 80% 2018 Syndicated Loans Term Term 5 91% 2019+ Securitization Source: Company data, nominal values Source: reviewed IFRS 1H2014 Attractively Positioned by Credit Ratings vs. Key Peers Fitch/S&P/Moody‟s Source: Companies‟ filings BBB-/BB+/Ba1 BB/BB-/B1 BB-/BB-/Ba3 -/BB-/Ba3 BB-/-/Ba3 B+/B+/B2 -/B+/B2 25 High Capital Position IFRS Capital Adequacy Ratio1 RAS Capital Adequacy Ratios (RUB bln) 12.3% 15.8% 14.7% 13.4% 45.0 12.4% 7.6% 10.5% 53.4 71.1 12.0% Min N1.0=10% 14.3% 10.2% 49.1 12.9% 7.5% 73.2 8.0% 8.0% Min N1.2=5.5% 38.2 2012 Tier I Capital Min N1.1=5% 2013 Capital Adequacy Ratio 1H2014 Total Basel Capital 2011 2012 Old regulation 215-P Tier 1 CAR N1.0 ratio 2013 1 Sep 2014 New regulation 395-P (Basel III) N1.1 N1.2 Capital Injections Since 2010 Subordinated loan from Black Sea Trade and Development Bank: US$20 MM US$500 MM subordinated Eurobond issue Other subordinated loans (domestic subordinated bond issues): RUB3.0 Bn and RUB2.0 Bn Tier I capital injections by the current shareholders in the amount of RUB17.6 Bn Source: audited IFRS accounts for 2011-2013 and reviewed IFRS 1H2014 1) Data as of 1H2014 and YE2013 is calculated according to Basel III 26 Strategy Highlights Accelerating Market Consolidation Underpins Growth Opportunity Well Capitalised Privately-Owned Banks With Sound Business Models Will Benefit Most… A Trend Toward Fewer and Larger Banks … # of Banks Top-20 Banking Groups, % 1 200 80 Change, 2008-1H2014, % Private Banks‟ Market Shares by total assets, 2Q 2014, % 2.6% Alfa Nomos 1 000 2.3% 70 PSB 800 60 2007 2008 # of Banks 2009 2010 2011 2012 CBM 2013 1.3% 0.8% +0.1p.p. +1.5p.p.1 -0.3p.p. +0.6p.p. Top-20 Banking Groups, % of Sector Assets Sources: CBR, INTERFAX, Moody‟s Investors Service …With Most Significant Consolidation Expected Among Privately-Owned Universal Banks BSPB 0.8% --- 0.0p.p. Rossiya 0.8% +0.4p.p . % Share by Total Assets 0.6% Uralsib 0.6% -1.0p.p. MDM 0.5% -0.6p.p. State-Owned 6 57% 35% -0.2p.p. Russian Standard Bank Privately-Owned Universal >800 3% 6% Retail Specialists 10 Source: INTERFAX 1 Petrocommerce Foreign 7 0.4% -0.2p.p. # Number of banks in the category Source: INTERFAX-100 ranking for 1H2014 and 2008, RAS Nomos‟ market share is pro-forma of Otkritie and Bank of Khanty-Mansiysk; increase in market share is mostly M&A driven 28 Strategic Pillars In The Medium Term Objective To be one of the top Private Russian Banks Providing Full Range of High Quality Banking Services to Moscow Area Customers Core Market Strategic Focus on Moscow Area Consumer Corporate Preferred choice for high quality large and medium-sized corporates, belonging to target segments of CBM Growth Pillars Maintaining key focus on retail and wholesale trading industry Expand servicing of Russian blue-chip clients Further develop new commission products to increase commission income and ensure strong cross-sell efficiency Drivers Above market growth Decreasing funding costs Retail Further strengthen position as bank of “first choice” for retail customers in Moscow area Substantially increase share of retail loans in total portfolio Expand into new acquisition channels and customer segments Enhance service quality and promote brand value Focus on enhancing operating excellence and productivity Maintaining strong balance sheet 29 Appendix I: Russian Macroeconomics and The Banking Sector Russia: Macroeconomic Fundamentals Solid GDP Historical Growth and GDP per Capita… … Supported by Strong Macroeconomic Fundamentals… … With Low Unemployment and controllable Inflation Real GDP Growth (CAGR 2010-2013) Current Account Balance as % of GDP (2013) Unemployment (2013) 4.9% 2.3% 3.1% 1.8% 13.5% 9.7% 2.7% (1.2%) 1.8% 7.6% (1.6%) (2.1%) Turkey Russia 4.8% 4.8% (7.5%) 0.2% Source: EIU 10.5% (0.2%) Poland Romania Hungary Czech Rep. GDP per Capita (US$, 2013) Russia Hungary Romania Czech Rep. Poland Turkey Russia Romania Czech Rep. Turkey Hungary Poland Source: EIU Source: EIU Budget Deficit (2013) Inflation (Russia) 18,510 14,740 13,600 12,800 16% 10,740 2.6% 8,670 2.9% 3.0% 1.2% 0.0% Czech Rep. Source: EIU Russia Poland Hungary Turkey Romania Poland Source: EIU 0.5% Russia Turkey Romania Czech Hungary Rep. 12% 10.9% 8.8% 8% 6.5% 4% '05A '06A '07A '08A '09A '10A '11A '12A '13E A Source: Rosstat 31 Appendix II: Additional Materials Balance sheet Key Financial and Operating Metrics RUB Bn 2012 2013 Assets 309 454 487 Gross loans 206 318 357 Corporate 156 220 239 50 98 118 Interbank loans 13 10 5 Securities 37 56 60 Equity 39 51 55 189 275 295 82 140 155 107 134 140 40 85 74 1.0% 1.3% 1.9% 2.4x 2.1x 1.6x 1.0% 2.1% 2.2% Tier I capital (IFRS) 13.4% 10.2% 1 10.5%1 Total capital (IFRS) 15.8% 14.7%1 14.3%1 6m2012 6m2013 2.2 3.8 5.1% 5.2% 5.1% 43.1% 32.8% 34.0% ROAA 1.8% 2.3% 1.8% ROAE 15.5% 18.6% 16.1% Retail Customer accounts Corporate Retail CAR Asset quality Wholesale funding NPL 90+ / Gross loans NPL 90+ coverage Cost of risk Profitability Net income NIM Cost/Income 1H2014 CAGR'12-1H14 35% 44% 33% 77% -48% 38% 25% 35% 53% 20% 51% 6m2014 4.2 Source: audited IFRS accounts for 2012-2013 and reviewed IFRS accounts for 2Q2012-2Q2014 1 Calculated according to Basel III 33 Balance Sheet RUB MM 2012 2013 1H2014 CAGR'12-1H14 Assets Cash and cash equivalents 47,459 67,065 64,306 2,546 2,799 3,019 12% Due from credit institutions 12,521 10,466 4,730 -48% Financial instruments at fair value through profit or loss 31,685 37,412 45,542 27% 5,448 18,534 14,558 93% 201,235 308,941 345,743 43% 6,080 6,079 6,761 7% Obligatory reserves with the CBR Available-for-sale securitites Loans to customers PPE Other assets Total assets 22% 1,755 2,606 2,069 12% 308,727 454,202 486,730 35% - 14,566 6,665 n.a. Liabilities and equity Deposits by the CBR Deposits by credit institutions 35,184 24,398 50,107 27% Deposits by customers 189,014 274,872 295,428 35% Debt securitites issued 40,014 84,554 74,176 51% 2,609 1,880 2,088 -14% 126 197 224 47% Deferred tax liability Current tax liability Other liaibilities 2,489 3,077 3,140 17% 269,435 403,544 431,827 37% 13,540 15,330 15,330 9% Additional paid-in-capital 9,019 9,769 9,769 5% Revaluation surplus for buildings 1,116 1,116 1,116 0% 16 (38) (37) n.a. 15,601 24,481 28,725 50% 39,292 50,658 54,902 25% 308,727 454,202 486,730 35% Total liabilities Equity Share capital Revaluation reserve for available-for-sale securitites Retained earnings Total equity Total liabilities and equity Source: audited IFRS accounts for 2012-2013 and reviewed IFRS accounts for 1H2014 34 Income Statement CAGR„6m12-6m14 6m2012 6m2013 6m2014 Interest income 13,026 18,832 25,991 41% Interest expense (7,504) (11,101) (15,107) 42% Net interest income 5,523 7,731 10,885 40% (1,023) (2,736) (3,745) 91% 4,499 4,995 7,140 26% Fee and commission income 1,743 3,080 4,026 52% Fee and commission expense (179) (270) (724) 101% 3,925 134 (65) n.a. Net realized gain on available-for-sale assets 1 27 (71) n.a. Foreign exchange gains, net 7 303 239 484% State deposit insurance scheme contributions (178) (232) (270) 23% Other operating income, net (41) 270 235 n.a. 1,357 3,313 3,371 58% Salaries and employment benefits (1,691) (2,150) (2,866) 30% Administrative expenses (1,106) (1,240) (1,718) 25% Depreciation of property and equipment (166) (228) (263) 26% Provision for impairment of other assets and credit related commitments (198) 129 79 (3,489) (4,767) 23% 4,819 5,743 46% (993) (1,500) 3,825 4,243 RUB MM Provision for loan impairment Net interest income after provision for impairment Net (loss) gain on financial instruments at fair value though profit or loss Non-interest income Non-interest expense Income before income tax Income tax Net income (3,162) 2,695 (542) 2,152 n.a 40% Source: reviewed IFRS accounts for 1H2012-1H2014 35 Solid Fee and Commission Income Growth Fee and Commission Income Structure Income from Insurance Contracts Processing (Totals are in RUB M) (RUB M) 1,743 5% 10% 23% 77% 3,080 31% 8% 17% 16% 11% 8% 15% 15% 23% 19% 18% 15% 26% 313% 1 200 996 4% 1,033 1 000 800 600 241 400 200 32% 14% 4,026 26% 0 6m2013 6m2014 6m2012 6м2012 6м2013 6м2014 Insurance contracts processing Cash collection delivery Settlements and wire transfers Guarantees and letters of credit Plastic cards Other 6m2012 6m2013 6m2014 Insurance Contracts Processing Y-to-Y Growth Fee & Commission Income Y-to-Y Cash Handling Plastic Cards (RUB M) (RUB M) 700 24% 600 500 554 10% 607 800 46% 700 447 669 175% 600 500 400 400 243 300 300 200 200 100 166 100 0 0 6m2012 6m2013 6m2014 Cash Handling Delivery Y-to-Y Growth Source: IFRS financial statements for the six-month period ended June 30, 2012, June 30, 2013 and June 30, 2014 6m2012 6m2013 6m2014 Plastic Cards Commissions Y-to-Y Growth 36 Concentrations: focus on diversification and maintaining healthy concentration levels Related party lending (% of total assets) Largest exposures 30% 28% 28% 26% 0.20% 17% 17% 2011 2012 10 largest exposures 0.12% 0.14% 20% 2013 17% 1H2014 0.09% 2011 2012 2013 1H2014 20 largest exposures Source: audited IFRS accounts for 2012-2013 and reviewed IFRS accounts for 1Н2014 37 International Capital Markets Transactions Eurobond issues October 2006 October 2006 July 2007 2011 August January 20132013 February Awards EMEA Finance July 2007 January May 2013 2013 Senior Unsecured US$100m Eurobond 10.25% coupon Senior Unsecured US$200m Eurobond 8.25% coupon Senior Unsecured US$500m Eurobond 7.70% coupon Subordinated Tier II US$500m Eurobond 8.70% coupon Due October 2009 Due August 2014 Due February 2018 Due November 2018 Achievement Awards JulyEuromoney 2007 JulyGlobal 2007 Banking & magazine Finance Review #1 #1 #1 Best Financial Institution Bond in 2013 Highly commended CEE deal in 2013 Best Eurobond issuer and the best Russian borrower on syndicated loan market in 2013 Syndicated loans October 2006 2007 September October 2006 August 2008 October 2006 October 2010 October 2006 October 2011 October 20062012 November October 2006 March 2014 Loan facility in amount of US$50m, arranged by a syndicate of Asian, European and US banks Due September 2008 Loan facility in amount of US$100m, arranged by a syndicate of 12 European and US banks Due August 2011 US$170m A/B loan: US$40m 5-year “A” loan from IFC, US$130m 1 year “B” loan from syndicate of 13 banks CBM fully refinanced the “B” loan and obtained a new US$131m 1 year “B” loan Loan facility in the amount of US$500m, arranged by a syndicate of 18 banks Due November 2012 Loan facility in amount of US$308m, arranged by a syndicate of 16 European and US banks Due November 2013 October 2006 January 2005 October 2006 2005 September October 2006 August 2006 October 2006 2006 September October May2006 2007 October 2006 August 2007 Loan facility in amount of US$10m, arranged by a syndicate of Asian, European and US banks Due July 2005 Loan facility in amount of US$40m, arranged by a syndicate of European banks Loan facility in amount of US$20m, arranged by a syndicate of Asian, European banks Loan facility in amount of US$53m, arranged by a syndicate of Asian, European banks Loan facility in amount of US$30m, arranged by a syndicate European banks Due September 2006 Due August 2007 Due September 2007 Loan facility in amount of US$80m, arranged by a syndicate of Asian, European and US banks Due May 2008 Due September 2015 Due February 2009 38
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