Position Description Position Details Position Title: Team Leader (Policy & Technology) Reports to: Assistant Commissioner (Legal & Policy) Location: Wellington Date Issued: November 2014 Background The Office of the Privacy Commissioner is an independent Crown entity established by the Privacy Act 1993. The Privacy Commissioner reports to Parliament through the Minister of Justice (or Associate). The main purpose of the Privacy Act 1993 is to promote and protect individual privacy. The Privacy Commissioner monitors, researches and reports on matters relating to privacy, and has an educational and outreach role in promoting the understanding, acceptance and protection of individual privacy. The Commissioner independently investigates, conciliates and deals with cases involving an interference with the privacy of an individual; scrutinises legislative and other proposals that may affect privacy; issues codes of practice; and assesses and monitors authorised information matching and information sharing programmes. The Commissioner is required to have due regard for the protection of important human rights and social interests that might compete with privacy, and to take account of international obligations accepted by New Zealand and international developments in privacy protection. The work of the Office of the Privacy Commissioner is encapsulated in its mission statement: “To promote and protect individual privacy by encouraging and sustaining a culture in New Zealand where personal information is protected and respected wherever it exists.” The Privacy Commissioner has offices in Wellington and Auckland. Purpose and Role The purpose of the position is to assist the Privacy Commissioner to achieve the objectives of his office by: providing timely and sound advice about the privacy implications of draft legislation and proposed government or business policy; researching and monitoring of developments in technology; advising on proposed information matching programmes, and monitoring compliance in active programmes in accordance with part 10 of the Privacy Act; promoting and protecting individual privacy while supporting Better Public Services initiatives, particularly Result areas 4, 9 and 10; advising on proposed authorised information sharing agreements under part 9A of the Privacy Act; assisting with media enquiries, development of advice for the public or for agencies (e.g. on the website), education, speeches, and other communications activities that support the role of the Office. To achieve these aims, the TL(P&T) leads, supervises and mentors the work of a team of advisers working in policy, technology and data matching. It is the responsibility of the TL(P&T) to ensure that the work of the team meets the standards of timeliness and quality agreed with the AC(L&P). The role extends to helping take leadership, as and when required, of inquiries initiated by the Commissioner or other one-off/ad hoc special projects. TL(P&T) is also expected to make staff resources available for cross-functional projects and other work led and managed elsewhere in the office, as required. The TL(P&T) is a key member of the Commissioner’s wider management team and contributes to the development and implementation of the Commissioner’s strategic and operational objectives. The position reports to the Assistant Commissioner (Legal and Policy) [AC(L&P)]. It is supported with expert legal/privacy advice from the AC(L&P) and the Assistant Commissioner (Auckland) as required. The position requires the exercise of sound judgement and strong analytical skills; maintaining an up-to-date knowledge of privacy and data protection issues; the ability to manage work across a range of functions and competing priorities; and the skill to develop and maintain strong and productive working relationships within a team. Teamwork All members of the Commissioner’s staff are required to work co-operatively and collaboratively together as a team. In addition, as the Office of the Privacy Commissioner is a small one, there is not always a rigid demarcation of duties and, as with all other staff, the Team Leader is expected to undertake such other duties and responsibilities as the Commissioner may reasonably request from time to time. PD –TL (Policy & Technology) (Wellington) 2 Principal Accountabilities Responsibility Team Leadership Key Result Areas To plan, assign, co-ordinate, supervise and report on the work of the policy, technology and information matching team, and ensure that its work meets the standards of timeliness and quality agreed with the AC(L&P). To ensure that the work of the team is well founded on privacy principles, is analytically rigorous and legally sound, and incorporates expert privacy/legal advice from the AC(L&P) and/or the Assistant Commissioner (Auckland), as required. To assist the AC(L&P) with strategic and business planning for the policy, technology and information matching/information sharing functions of the Commissioner. In consultation with the AC(L&P), to develop and implement appropriate systems, processes and procedures to ensure the effective and cost efficient delivery of the team’s services. To ensure that any reports, papers, submissions or correspondence drafted by the team meets the standards of timeliness, accuracy, quality and presentation prescribed by the office. To monitor, mentor, assess and report on the performance and training or development needs of individual team members, and their progress towards agreed performance standards and targets. To ensure that team members comply with the Code of Conduct, policies, practices and standards of the Office of the Privacy Commissioner, including for timeliness and attendance. To assist the AC(L&P) with the recruitment and induction of new staff, as required. To ensure that team members maintain effective working relationships within the team, and with internal and external stakeholders; and that any representational work on behalf of the office is undertaken to the standards of professionalism prescribed by the Commissioner. In consultation with the AC(L&P) and as may be required from time to time, to assign team members to special projects or specific items of policy-related or other work led and managed elsewhere in the office, including by the Assistant Commissioner (Auckland) – for example, for developing or amending a Code of Practice, or for a Commissioner-initiated inquiry. Policy/Legislation To provide the Privacy Commissioner and AC(L&P) with timely and sound advice about the privacy implications of draft and existing legislation, proposed or current government policy, non-government proposals, and business or other developments (e.g. smartcards and use of the internet) PD –TL (Policy & Technology) (Wellington) 3 Responsibility Key Result Areas To help promote understanding and awareness by public and other agencies of privacy issues that should be taken into account when drafting legislation or formulating policy – through, for example, the compilation and issue of guidance notes and precedent manuals, and meetings with agencies and organisations. Technology To ensure that the team undertakes research into and monitoring of developments in data processing and computer technology for impacts on individual privacy To promote co-operation with others concerned with the privacy of the individual in relation to technology by, for example: encouraging the use of privacy impact assessments and reviewing privacy impact reports submitted to the office involvement in standards setting Better Public Services While maintaining independence, to consider policy initiatives that arise out of the Better Public Services environment (particularly Result Areas 4, 9 and 10), and to provide sound and practical advice about how to protect privacy while improving services to the public Information matching and information sharing To ensure that proposals for new information matching programmes are examined and reported on To ensure that the team monitors and reports on the compliance of: information matching agreements and Technical Standards Reports; and information matching activity To ensure that the Commissioner’s other statutory functions relating to information matching are carried out. To pro-actively identify areas of possible non-compliance, raise issues with data matching compliance staff, AC(L&P) and agencies. To ensure that similar functions of assessment, monitoring and reporting are performed in relation to other data matching (e.g. under Social Welfare (Transitional Provisions) Act) and as provided in codes of practice. To ensure that suitable written materials are developed and utilised to promote compliance with Part 10 and to inform the public about information matching and its controls. To advise on proposed authorised information sharing agreements under part 9A of the Privacy Act To assist the Commissioner to fulfil the statutory functions of consultation, reporting and review in relation to authorised information sharing agreements PD –TL (Policy & Technology) (Wellington) 4 Responsibility Other Functions and Activities Key Result Areas To assist in other activities of the office as directed by the AC(L&P), including, but not limited to: complaints education and publicity public and agency enquiries media enquiries audit in particular where these may have features relevant to the policy, technology or information matching related work of the office. To lead or contribute to ad hoc or one-off projects undertaken by the Commissioner, typically on a cross-functional basis, into any privacy related issue or to improve any aspect of the Commissioner’s operations. To deliver speeches, education seminars/workshops and other public presentations as may be required from time to time, and assist with the development of education and public information material, as required. To contribute to and further the Commissioner’s international collaboration with overseas privacy regulators and crossborder privacy-related authorities, and encourage and promote the use by the team of international privacy resources. To actively liaise with the Team Leaders (Investigations and Dispute Resolution) in Wellington and Auckland To develop and maintain productive and effective external stakeholder relationships and networks, in New Zealand and overseas, that may be relevant to the work of the Team Leader and/or to promote and further the wider interests of the Office of the Privacy Commissioner. To maintain collegial and productive working relationships with all of the Commissioner’s staff, noting particularly that the office takes a cross-functional approach to its work and all staff are expected to work co-operatively and collaboratively. To develop and maintain and up-to-date knowledge of privacy and data protection issues, and of any legislation which defines or affects the accountabilities of the TL(P&T). To alert the AC(L&P) or Privacy Commissioner in a timely manner to any issue that might adversely impact on the Commissioner’s office, or be of wider significance or concern. To seek the prior approval of the AC(L&P) or Commissioner before applying any new interpretation of the law and/or departing from approved policy or practice. To ensure that accurate and up-to-date records are created and maintained. To model high standards of personal integrity and conduct. PD –TL (Policy & Technology) (Wellington) 5 Delegations Human Resources Financial 5 as at November 2014 Limits on Authority No statement is to be issued to the news media or any information released to the general public without the prior approval of the Privacy Commissioner. Nil Any significant departure from approved or accepted work practice or procedure is first to be discussed and agreed with the Assistant Commissioner (Legal & Policy) or General Manager. There is no authority to enter into any ongoing contract that may in any way be binding on the Privacy Commissioner, without the prior approval of the Commissioner or the General Manager. The booking of venues, travel or accommodation must be in accordance with the policies, practices and procedures of the office. Key Requirements The Team Leader (Policy and Technology) is required to have: excellent knowledge of the New Zealand legislative and central government decisionmaking processes experience of working in public policy, at least at a senior advisor level or equivalent excellent analytical skills excellent written and oral communications skills strong inter-personal and stakeholder relationship management skills, including the ability to successfully engage with both large and small businesses in the private sector a keen interest in the interactions between privacy, technology and people the ability to lead, manage and mentor a small team. relevant qualifications common sense and sound judgment an inquiring mind Key Competencies Team Leadership Skills Effectively co-ordinates, supervises and mentors staff. Builds strong working relationships within the team, and between the team and other stakeholders, both internal and external. Manages team resources effectively to ensure the delivery of outputs to agreed standards of timeliness and quality. Analytical Skills Applies intellectual rigour to researching and analysing complex issues systematically and comprehensively PD –TL (Policy & Technology) (Wellington) 6 Provides robust, well thought out conclusions supported by relevant data Responds quickly and intelligently to emerging developments Exercises judgment and provides guidance with a good understanding of the wider consequences of a decision Communication Skills Communicates clearly and concisely, both orally and in writing, and is an active listener Delivers presentations effectively and can use a range of presentation methods and media Negotiates effectively, and can achieve co-operation and agreement where there are conflicting objectives Develops and maintains networks that may be used to obtain or disseminate information, influence stakeholders and generally enhance communication and understanding Technology Skills Competently uses equipment and software to produce own work and (ideally) is familiar with Microsoft Office applications Is proficient with specialist legal software tools that the Office may use, such as statutes databases, and can efficiently conduct Internet searches Knowledge Management Records, classifies and communicates knowledge and information to others, as required, including recording the right information in the right place at the right time Identifies resources required, ensures objectives are aligned with the Office’s goals, monitors results, reviews targets Maintains and enhances knowledge by actively keeping up-todate with developments Participates actively in training and development opportunities Professionalism Displays highest standards of personal integrity, honesty and conduct Exercises discretion at all times, particularly in dealing with sensitive or confidential material Maintains secrecy of confidential material while, at the same time, maintaining a culture of openness, responsiveness and helpfulness towards the public Works as a team member and demonstrates collegiality through knowledge sharing and excellent work relationships Displays a positive attitude to change, adapts readily, and initiates changes as required Develops and maintains constructive working relationships with internal and external stakeholders Maintains good work relationships both within the Office and with external stakeholders Use of language, demeanour and personal presentation all reflect well on the office PD –TL (Policy & Technology) (Wellington) 7 PD –TL (Policy & Technology) (Wellington) 8
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