every wednesday • Issue 19 • 5 november 2014 Question marks remain over SpaceShipTwo crash Headline grabbing shock losses are not new to the aviation sector, but the crash of Virgin Galactic’s SpaceShipTwo craft on Friday took the market by surprise. Investigators probing the accident, which cost the life of one of the two pilots, have confirmed that a critical mechanism that would ordinarily only be used during the descent from sub-orbital space was activated at the beginning of the vehicle’s journey skywards, on ascent. The US National Transportation Safety Board (NTSB) says SpaceShipTwo broke apart just two seconds after this “feathering” system was deployed. Feathering is supposed to be one of the vehicle’s key safety features. The inquiry team says is not yet in a position to say why the mechanism came out when it did. “This is not a statement of cause but rather a statement of fact. There is much more that we don’t know, and our investigation is far from over,” NTSB acting chairman Christopher Hart told a news conference in Mojave Desert in California where the test flight took place. Pete Sebold, 43, ejected and landed seriously injured in his ejector escape pod; co-pilot Michael Alsbury, 39, was killed. The pilots were both believed to have been insured under personal accident policies. The insurance broker JLT, which acts on behalf of Virgin Galactic said in a statement that it is providing every assistance as is appropriate in the tragic circumstances. “Our thoughts are with the family and colleagues of the pilot who lost his life and for the injured pilot,” JLT said. The spacecraft itself was insured under an aviation hull insurance policy for an insured value of $48 million. The lead underwriter is widely reported to be AIG. Expensive instrumentation onboard the space craft will push up the cost of the loss to insurers, experts believe. Continued on page 4 > Strong insurers could handle deflationary Eurozone Insurers in Europe would be able to deal with the pressures of an inflationary Eurozone, according to ratings agency Fitch. It expects the strongest and largest insurers to be proactive in response to deflation and probably to avoid downgrades. Weaker or niche players could be more susceptible to multiple adverse influences and their ratings could be downgraded. “We devised a scenario in which deflation occurs: among other assumptions, inflation falls to negative 1% for two years; economic growth Continued on page 4 > ALSO in this issue: IPCC calls for fossil fuels to be phased out in face of irreversible climate change page 16 2 EDITORIAL comment 4 TOP STORIES 11 TOP STORIES 17 FEATURE 18NEWS ROUND up 21people moves • Imagination is needed in period of effective deflation • Pool Re faces fee hike • APAC 2014 cat bond limits double • Innovation, a challenge and an opportunity • AIG agrees to $35m fine • CGSC Argentinian boss set to leave Corporate Trial Access Interested in a free companywide trial to Reactionsnet.com? Reactions specialises in delivering bespoke, multi-user corporate access. For a limited time we will provide you and your team or firm with full online access free of charge. 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Your company logo Start your companywide access today: To set up or discuss your corporate trial please contact Ben Bracken on +44 (0) 20 7779 8754 or email [email protected] Editorial comment Imagination is needed in period of effective deflation If Western Europe is really entering a Japanstyle decade of effective deflation, one has to wonder how chief executives who were either students or young men at a time of inflationary threats just about everywhere bar Germany will cope with the “new normal”. It’s not just “ordinary” members of the public who seem to get confused by the difference between low real interest rates and low nominal interest rates. CEOs too seem to imagine that the often nominally significant increases in profits in past years were as “real” as the bonuses they received that were based on those increases, rather than just a product of inflation. A recent Fitch report on the impact of possible deflation on insurers (see page 1) claims that most insurers would be able to cope with deflation in the eurozone. The report tends to favour the stronger or larger insurers, but another factor could be the age of the CEO. As an era of price stability looks set to fall upon us, bonuses linked to nominal increases in profit rather than real increases are not good news for the C-suite bonus hunter. But executives, understandably, still want their bonuses, and the more used to them they are, the more they will want them. This leads to often unrealistic demands for profit increases that are based on those achieved in high-inflation years rather than ones which are possible in the new reality. That in turn can lead to strategic errors in pricing. If market share is not increasing, an old fallback was either an increase in prices or a cutback in costs. But in a price-sensitive world and in an economy where most “easy” cuts have already been made, these options often lead to longterm loss rather than long-term gain. That this outlook is endemic to a certain age-group has been evidenced by the UK Treasury’s plan to increase the fees that it takes in return for offering the unlimited backstop to Pool Re, the UK’s terrorism insurance pool. The existing agreement between the Treasury and Pool Re sees the former take 10% of premiums. Pool Re CEO Julian Enoizi, wrote to Pool Re’s members last Thursday warning of the proposed changes. The interesting question here is, simply, “What on earth were the civil servants at the Treasury thinking?” And the logical answer is that they were thinking in exactly the same way as senior executives in private and listed companies. In years gone by, inflation had done much of the hard work. Now that the Treasury has to do the work itself, rather than just let inflation increase revenues (a perk of any progressive tax system) it is resorting to fee increases where it thinks that it can get away with it. Ignore the nonsense about this being “the right time” to review the amount charged. By any logical train of thought it’s just about the wrongest time possible. The terrorism pool has a cushion of more than £5bn. Taxpayers have never had to pay out since Pool Re’s formation in 1993. The Treasury appears to think that demand is inelastic when, as we are likely to see, it is anything but. The net result could be bad all round. Insurers could walk away from Pool Re as it is currently structured. That would see a loss of income for the Treasury. It would also see tougher caps on payouts for policyholders (and/or tighter terms and conditions), which could in turn lead to lower economic activity which in itself could in turn lead to, yes, you’ve guessed it, lower income for the Treasury. As hardened members of the capitalist system, we tend to look down at such economic insanity, saying that it’s all you can expect from people who have never worked in the private sector. But think again. How many companies still have old-fashioned profit increase targets that are based on the past rather than the present or the likely future? How many companies offer bonuses if profit can be kept the same in a deflationary environment? After all, if the value of money is falling, a constant profit rate is a real increase. It merits a bonus. But I’ve yet to see a company announcing that as a strategy. The world has had inflation, from modest to out-of-control, for nigh-on 75 years. A system of reward and expectation has been built up that even C-Suiters cannot get rid of. If we are entering an effectively zero-inflation decade, Exchequers and senior executives alike will need to adjust their expectations. That which they used to be able to take for granted, will no longer be true. The question is, do they have the imagination needed? n Peter Birks, Managing Editor, Reactions EDITORIAL Managing editor Peter Birks Tel: +44 (0)20 7779 8755 Email: [email protected] Deputy Editor Lauren Gow Tel: +44 (0)20 7779 8193 Email: [email protected] Americas editor Christopher Munro Tel: +1 212 224 3473 Email: [email protected] Senior reporter Victoria Beckett Tel: +44 (0)20 7779 8218 Email: [email protected] Reporter Samuel Kerr Tel: +44 (0)20 7779 8719 Email: [email protected] Contributing editor Garry Booth Email: [email protected] Design & production Antony Parselle Email: [email protected] ADVERTISING AND EVENTS SALES Commercial director and publisher Gary Parker Tel: +44 (0)20 7779 8171 Email: [email protected] Publisher (Americas) David Samuel, Tel: +1 212 224 3466 Email: [email protected] Deputy publisher Goran Pandzic Tel: +1 212 224 3711 Email: [email protected] SUBSCRIPTION SALES Account Manager Ben Bracken, Tel: +44 (0)20 7779 8754 Email: [email protected] Office manager/reprints Christine Jell, Tel: +44 (0)20 7779 8743 Email: [email protected] Managing director Stewart Brown, Tel: +44 (0)20 7779 8184 Email: [email protected] Divisional director Danny Williams Reactions, Nestor House, Playhouse Yard, London EC4V 5EX, UK Website: www.reactionsnet.com Reactions printed by: Wyndeham Grange, UK Annual subscription rates: Corporate multi-user rates are available, please contact [email protected] Single user: £920 / €1,150/ US$1,475 Subscription hotline: London: +44 (0)20 7779 8999 New York: +1 212 224 3570 Back issues: Tel: +44 (0)20 7779 8999 Subscribers: £27.50; Non-subscribers: £45.00 ISSN 0953-5640 Directors Richard Ensor (chairman), Sir Patrick Sergeant, The Viscount Rothermere, Christopher Fordham (managing director), Neil Osborn, Dan Cohen, John Botts, Colin Jones, Diane Alfano, Jane Wilkinson, Martin Morgan, David Pritchard, Bashar Al-Rehany, Andrew Ballingal, Tristan Hillgarth Customer services: Tel: +44 (0)20 7779 8610 Reactions is a member of the Audit Bureau of Circulations. Reactions (ISSN No. 002-263) is an online information service supported by a print magazine published by Euromoney Institutional Investor PLC. ©Euromoney Institutional Investor PLC London 2014 Although Euromoney Institutional Investor PLC has made every effort to ensure the accuracy of this publication, neither it nor any contributor can accept any legal responsibility whatsoever for consequences that may arise from errors or omissions or any opinions or advice given. This publication is not a substitute for professional advice on a specific transaction. 5 november 2014 |3 top stories Pool Re faces fee hike UK finance minister George Osborne is reported to be demanding a significant rise in the fees received by the Treasury from Pool Re, the scheme set up in 1993 to protect commercial UK property against loss from terrorist attacks. The funds currently stand at £5.5bn, built up from premiums, but if these should be exhausted, the Treasury steps in to make up the shortfall. In return for this unlimited collective backstop guarantee, it charges a fee of 10% of Pool Re's annual premium income. For the first time since Pool Re was established, the Treasury wants to raise that percentage. The Financial Times reported that Treasury officials had been negotiating with Pool Re officials since the start of the year and the talks were now reaching the final stages. Late last week Julian Enoizi wrote to insurers warning them of the proposed changes, asserting that Treasury officials had failed to engage properly with Pool Re, even though there ad been several meetings between the two. Pool Re is expected to call an extraordinary general meeting to vote on the fee increase. If insurers reject it, there is a possibility that Pool Re will be wound up, and terrorist-related risk will return to the industry. Airmic chief executive John Hurrell told the Financial Times that “there is a dramatic undermining of the Pool George Osborne Re scheme by actions being taken the Treasury. The implication of what they’re doing is that they’re robbing the future to pay the present.” He found it “extraordinary” that Treasury officials appeared to be trying to push through the changes in funding without holding a consultation. The Treasury said that "we believe it is Question marks remain over SpaceShipTwo crash < Continued from page 1 At the time of writing it is unclear whether Virgin Galactic is the beneficiary of the hull policy however. According to some sources, Virgin Galactic had not yet taken delivery of SpaceShipTwo from its maker, Scaled Composites. The crash comes exactly 10 years after Scaled Composites, a Northrop Grumman subsidiary, won the Ansari XPRIZE spaceflight competition with SpaceShipOne. The competition was to build a reliable, reusable, privatelyfinanced, manned spaceship 4 | 5 november 2014 capable of carrying three people 62 miles (100 kilometers) above the Earth’s surface twice within two weeks. Over 500 “space tourists” have signed up for a $200,000 ticket to travel on Virgin Galactic’s suborbital SpaceShipTwo, which has been dogged by delays. Virgin’s rival, XCORE Aerospace, is also taking bookings, charging $95,000 for a suborbital flight ticket aboard its Lynx craft, a piloted, two-seat, fully reusable liquid rocket-powered vehicle that takes off and lands horizontally. the right time to review this", claiming that a rise in its fees would not have an impact on premiums for businesses or reinsurance premiums for insurers. Pool Re has paid out £600m over the years, but the Treasury has not had to fork out any cash in return for its fees. The fund itself has been strong enough to meet any claims. n Strong insurers could handle deflationary Eurozone < Continued from page 1 drops to 0% for two years; the German 10-year bund yields 1%; and policy interest rates are unchanged. The same assumptions are used in this report, "said Fitch. Non-life insurers should be better placed than life insurers to withstand deflationary risks, says the report. However, Fitch notes that for non-life insurers deflation would mean that investment earnings could fall, placing greater dependence on underwriting. For life insurers the situation is more severe says Fitch. “The main concern for life insurers in a deflationary environment is that interest rates are low, harming earnings from fixed-rate bonds in their investment portfolios,” said the ratings agency. “Guaranteed liabilities pose a particular threat, as subdued earnings may be too small to meet long-term obligations. The long-term nature of policies means it may be some years before severe difficulties arise. “Revenues, and the level of guaranteed payments, have already fallen in response to low interest rates, limiting potential flexibility.” TUNIS RE CAPITAL INCREASE RESERVED TO A STRATEGIC PARTNER CALL FOR EXPRESSIONS OF INTEREST OBJECT OF THE TENDER As part of the final step of its development plan for the period 20102014, Société Tunisienne de Réassurance ("Tunis Re" or the "Company") plans to open its capital through a capital increase reserved to a strategic partner ("Strategic Partner"), to 25% of its share capital after increase (the "Transaction"). The extraordinary general meeting held September 19, 2014 decided a capital increase reserved to a Strategic Partner with the amount of 25 million dinars, divided into 5,000,000 shares with a nominal value 5 dinars, from 75 million to 100 million dinars. It’s expected that the Strategic Partner provide strong expertise in order to participate to the improvement of its technical and financial ratings including the strengthening of its financial and commercial capacity at the regional and international levels. KEY HIGHLIGHTS Tunis Re, a leading reinsurer in the Tunisian market, was established March 25, 1981 at the initiative of the authorities with the help of insurance and reinsurance companies as well as some local banks. At the end of June 2014, Tunis Re generates nearly 64% of its sales in the local market and 36% in the MENA region including 14% in Africa. To confirm its status as a regional reinsurer, Tunis Re initiated in 2012, its first representative office in Ivory Coast. Tunis Re has been assigned several national and international missions, including the reduction of remittance flows of reinsurance abroad and contributing to the establishment and development of national reinsurance pools. Tunis Re is in charge of their management on behalf of the Tunisian State. Tunis Re is the first African reinsurance company listed on the stock market. The IPO funds raising was achieved in May 2010. In 2012, a second public offering was performed to increase the capital of Tunis Re from 45 to 75 MTND. Tunis Re is certified to MSI 20000 standards by the Institute of the Paris Stock Exchange since October 2010. The international rating agency AM Best reaffirmed, in July 10, 2014, the technical and financial ratings of Tunis Re B + (Good) with a stable outlook, which confirm the strength of the Company and its ability to overcome difficulties. This confirmation reflects the good capitalization adjusted on the Company risk, better underwriting policy and a strong position in its market. In early 2011, Tunis Re has launched a specialized unit of islamic reinsurance "Retakaful" to target high added value crenel. This structure operates in accordance with the Islamic insurance rules and norms and is followed by a Chariaa supervisor. PRE-QUALIFICATION PROCESS Investors wishing to be pre-qualified to participate in the tender are invited to express their interest individually or by forming a consortium in accordance with the terms and calendar described in the pre-qualification document ("DPQ"). The strategic partner should be an internationally renowned financial institution: A direct insurer or reinsurer interested in a presence in the African and the MENA region markets And/or A bank, a specialized investment fund or an international renowned financial institution those are willing to expand or diversify its insurance and reinsurance activities. Expressions of interest must be submitted at Banque d'Affaires de Tunisie ("BAT") no later than November 14th, 2014 at 17:00 whose contact details are mentioned below. Tunis Re reserves the right, at any time during the process, to not retain one or several Investors to participate in the process of increasing the capital, in case of non-compliance by interested Investor(s) with the current rules of law and public order. REGISTRATION AND WITHDRAWAL OF DPQ Investors interested in participating in the Transaction must register first. To register, Investors should submit to the Advisor, whose details appear at the end of this notice, by fax or email, the Presentation Sheet ("Presentation Sheet") dully filled according to model available at the Advisor. Then, Investors will be invited to: (i) sign the non-disclosure agreement (the "NDA") available at the Advisor (Cf. contact details at the end of this notice. (ii) Pay the non-refundable registration fee, amounting to 3,000 dinars or 1,300 Euros or 1,700 USD. After steps (i) and (ii) Investors will be invited to withdraw DPQ, which presents the investment opportunity, the process and prequalification criteria. Registration fees are payable by certified check or by bank transfer to BAT in its account #10.010.124.1085140.788.94 (STB Bank). DUE DILIGENCE Pre-qualified investors will have access to the tender document ("DAO") and the Rules of data room, and have the opportunity to (i) conduct due diligence works as part of a virtual data room that will be open according to a timetable and specific rules (rules of the data room and list of available documents), (ii) to visit the Company buildings and (iii) meet with its management. The closing of the Transaction is planned for February 2015. Contacts and information: Banque d’Affaires de Tunisie ("BAT" or le "Advisor") was retained by Tunis Re as exclusive advisor to realize the Transaction. Any request for information, NDA, presentation Sheet or DPQ must be sent to: Mr Thameur CHAGOUR / Mr Tarek MANSOUR 10 bis, Rue Mahmoud El Materi, Mutuelleville, 1002 Tunis, Tunisie Tel.: +216 71 143 804 / +216 71 143 806 Fax: +216 71 891 678 Emails: [email protected] / [email protected] Web site: www.bat.com.tn top stories Willis reports $7m net loss in Q3 Willis Group has reported a $7m net loss in the third quarter of the year compared with a loss of $27m in the third quarter of 2013. The company recorded total revenues of $812m in the third quarter of 2014 which represented an increase of 2.1% from the $791m the broker reported in Q3 2013. Willis also noted that its reported commissions and fees also grew to $808m in the third quarter from $791m in the third quarter of 2013. The broker reported a 2.5% growth in organic commissions during the third three months of the year. The company reported $17m of restructuring expenses related to its operational Chubb redefines Syria/Sudan claims adjusters improvement programme during the quarter. The company also lost $7m through what it described as unfavourable currency movements in Q3. Willis’ group chief executive Dominic Casserly expressed his pleasure at the growth in the companies organic commission growth which he said was mainly because of the company’s international growth. “Our overall organic commissions and fees grew 2.5% in the quarter,” Casserly said. “This reflects good growth in Willis International, led by emerging markets and solid performance in Willis North America. Within our Willis global businesses, reinsurance continued to grow despite difficult headwinds while the UK insurance business was down, primarily due to a difficult comparison in the construction specialties division.” Casserly continued: “On expenses, in the quarter we started to see the moderation in growth relative to the previous quarters that we expected. Additionally, we continued to make very good progress on our Operational Improvement Program. I am pleased that our current expectations for savings from actions we expect to take in 2014 and 2015 are ahead of initial estimates- this bodes well for the program.” n Aon Benfield Q3 revenue declines New Jersey-based insurer Chubb Corp has renamed its claims adjusters in Syria and Sudan as "surveyors" rather than "representatives", the term previously used. The move followed a US Securities & Exchange Commission inquiry into business in nations blacklisted by the U.S. because of terrorism ties. The third-party adjusters examined marine claims are now being called “surveyors” rather than “representatives,” according to a just-released September 18 letter from the insurer to the SEC. Chubb said in its letter that, while it does not sell coverage in Sudan or Syria, it provides a list of surveyors in the eventuality that they are needed by multinational clients “The company is strongly committed to compliance with US economic sanction laws,” wrote Maureen Brundage, Chubb’s general counsel in the letter. She added that Chubb does not have any operations, employees or agents in Sudan or Syria. The SEC reportedly contacted Chubb on August 7 about a document on the insurer’s website that identified claim representatives in the two countries. n 6 | 5 november 2014 Reinsurance broker Aon Benfield booked revenue of $371m for the third quarter, down from $389m in the same period last year. For the year to date, revenues declined to $1.14bn, from $1.17bn. Aon's retail brokerage reported a small gain in revenue for the quarter, up to $1.46bn, from $1.42bn in Q3 2013. For the year to date, revenues rose slightly to $4.62bn, from $4.55bn. Aon observed that for Q3 and for the first nine months of the year "we continued to face certain headwinds that have adversely impacted our business. In our Risk Solutions segment, these headwinds included an unfavorable impact from foreign currency exchange rates, economic weakness in continental Europe and a negative market impact in our Reinsurance business". Aon said that there had been "unprecedented disruptions in the global economy", with a repricing of credit risk and a deterioration in the financial markets. The broker said that "weak economic conditions in many markets around the globe" had reduced customer demand for retail and reinsurance broking products. Referring specifically to reinsurance, Aon said that there had been an unfavourable market impact in treaty and a decline in capital markets transactions and advisory business. This was only partially offset by a growth in facultative placements and net new business growth in treaty placements globally". Aon as a hole reported net income of $315m for the third quarter, up from $256m in the same period last year. For the first nine months, net income rose to $964m. from $758m. n top stories Gonzalo triggers Anguilla rainfall cover Hurrciane Gonzalo has triggered The Caribbean Catastrophe Risk Insurance Facility’s (CCRIF) parametric excess rainfall insurance product for the first time. This has caused a $500,000 payout to the Government of Anguilla. Anguilla and eight other Caribbean countries purchased the parametric excess rainfall policy in June as part of its annual renewal. Anguilla also renewed its tropical cyclone cover, but the modelled losses required to trigger this were not enough. Gonzalo passed directly over Anguilla as a Category 1 hurricane on October 13, 2014, leaving communities flooded. Developed by CCRIF, Swiss Re and Kinetic Analysis Corporation (KAC), the excess rainfall product is aimed primarily at extreme high rainfall events of short duration (a few hours to a few days) whether they happen during a hurricane or outside of one. The excess rainfall product is parametric, which means that a payout can be made within 14 days after a rain event that triggers a country’s policy, without waiting for damage and loss assessments on the ground. This payout is the second payment the Government of Anguilla will receive from CCRIF. In 2010, CCRIF made a payout of $4.2m to Anguilla under its tropical cyclone policy following Hurricane Earl, which passed close to the island in August 2010. CCRIF is working with regional partners, particularly the Caribbean Institute for Meteorology and Hydrology (CIMH), and local disaster management officials in Anguilla to collect on-the-ground information on the impacts of Hurricane Gonzalo. “CCRIF is hopeful that the rapid payment of funds to Anguilla under its excess rainfall policy will assist the Government of Anguilla in addressing immediate needs,” said CCRIF in a statement. “The Board and operations team at CCRIF wish the country a speedy recovery from the impacts of Gonzalo,” it said. n Argo boosts profit despite increased competition Argo Group ended the third quarter with only one of its business segments recording significant gross written premium growth, but the Bermuda-based company did manage to boost its net profit during the period. It was Argo’s excess and surplus lines business which recorded the biggest increase in gross written premiums, with the $146.5m it posted in the three months to September 30, 2014 growth of $7.1m compared with the same period last year. However, even this segment saw its potential growth constrained. Argo did see growth in higher margin business, although it said this was partially offset by competitive market conditions and premium reductions as it looks to trim its commitment to the commercial auto segment. Argo’s commercial specialty unit also managed to record a year on year increase in gross written premiums during the third quarter, although at just $100,000, the growth was marginal. “Growth at Argo Surety and Rockwood, our mining business, was offset by modest declines in premium at Argo Insurance and Trident, our public entity business,” Mark Watson explained Argo. The top line at both Argo’s international specialty and Lloyd’s syndicate 1200 also suffered from the high level of competition currently at play within the wider re/insurance industry. International specialty posted a drop of 7% year on year in gross written premiums to $64m, which, as Argo explained, was primarily due to increased competition in the short-tail reinsurance segment. For its Lloyd’s operation, gross written premiums dropped by $1m year on year to $146.7m. “The decline in premium reflects continued pressure on premium rates in the Lloyd’s market, particularly in property related lines,” Argo said. In spite of these declines, Argo actually managed to increase its net profit to $123.5m, up $28.1m year on year. Its combined ratio also improved, dropping 2.3 percentage points compared with the third quarter of 2013 to 96%. Argo Group’s chief executive, Mark Watson, said the third quarter results “were solid”. “Our underwriting margins continue to steadily improve. Top line growth was modest as we continue to focus on our higher margin businesses while reducing in areas where we do not see sufficiently attractive returns.” n 5 november 2014 |7 top stories Rocket explosion casts a shadow over space insurers The destruction of an unmanned supply rocket bound for the International Space Station shortly after its launch on October 28 is bad news for the space insurance market. The sum insured isn’t large by space standards but it comes on top of a series of big insured losses to hit the market this year. According to the website Seradata Space Intelligence, the launch of the Orbital Sciences Antares 130 rocket carrying the Cygnus Orb 3 cargo craft was insured by Orbital Sciences Corp for $48m million. Around 20% of the losses will be borne by Lloyd’s. Antares, built by Orbital, blew up spectacularly seconds after leaving the seaside launch pad at the Wallops Flight Facility in Virginia. The loss will be the fourth claim in this year of account for space insurers. In October a significant Russia-directed satellite beam aboard the ABS-2 satellite launched in February failed. A partial loss claim, it will still result in an insurance claim of up to $214 million, an unusually large sum for a single beam, industry officials said. In May, an advanced Russian communications satellite was destroyed when its Proton rocket booster failed minutes after lift-off from the Baikonur Cosmodrome in Kazakhstan. The Express AM4R spacecraft, which was worth around $200 million, was for a 15-year mission beaming radio, television, broadband Internet and telephone services across Russia and neighbouring countries. In April, Hispasat’s Amazonas 4A telecommunications satellite, launched in March, suffered an anomaly in its power system but was reported to be stable in orbit. Madridbased Hispasat said at the time that it has full insurance coverage for the satellite that would compensate it for the satellite’s loss, for a partial failure or for a delay in its entry into commercial service. David Wade, space underwriter at Lloyd’s insurer Atrium says the Antares loss adds to an already difficult year for his line of business. “There have been some significant claims in the space market this year and this will probably bring the loss ratio up to 85%90%. So it’s not looking great. The volatility of this line of business means we like to see News in brief Apollo to buy Italian bank’s insurance businesses An affiliate of private equity company Apollo is set to buy the insurance assets of Italy-based Banca Carige, which was found to have a capital shortfall of about €700m in a pan-European stress test last year that found nine Italian banks to be short of capital. A recent stress test found that Carige still needed to raise cash. Carige said last week that it would sell its life business Carige Vita Nuova and non-life business Carige Assicurazioni. The bank said that the sale would reduce its capital shortfall by about €100m. No pressure on premiums says IAG chief Insurance premiums in Australia are not expected to rise significantly during the current financial year, according to IAG chief executive officer Mike Wilkins. “We don’t see that there is a lot of pressure 8 | 5 november 2014 on premiums to rise,” said Wilkins told AAP. Wilkins said low inflation and stabilisation in the reinsurance market had taken the pressure off for premium rises for the time being. Higher reinsurance costs have played a key role in pushing up insurance premiums in recent years reported AAP. “We think we’re in a place of equilibrium and on that basis really all we’ve got to do is look to recover the underlying inflation that’s been coming through on our claims and that’s negligible,” he said. IAG is expecting natural disaster claim to run to around $700m for the year, up from around $540m the previous year. Wilkins added there’s no certainty around that number. “There’s only one thing I know about that $700m, it won’t be right,” he said. “I’m just not sure which side of $700m it will be on.” better returns than that,” Wade told Reactions. “All told, claims will be around $600 million this year compared with income totalling around $680 million for the year. Not a great year.” The flight was to be the third contracted mission with the National Aeronautics and Space Administration (Nasa) and the rocket was carrying nearly 5,000 pounds (2,200kgs) of supplies to six astronauts aboard the International Space Station (ISS). It included experiment kits for the astronauts to conduct tests on blood flow to the human brain and the analysis of meteors. The Antares rocket was part of Nasa's programme to contract out routine cargo resupply to the ISS. The US space agency seeded development of Antares - and the supply ship it launches, Cygnus - by giving incentive payments to manufacturer Orbital Sciences, to help them develop a low-cost, commercial vehicle to fill the cargo gap left by the retired space shuttles. The rocket engines were developed as part of the Soviet moon programme. But they were put in storage and then refurbished, David Wade explains. “These engines are tested prior to flight, which doesn’t always happen with other engines. They have had four full flights of Antares that have gone well, so it’s too early to say that the engine is at fault,” he said. The day after the Antares failure in the US, Russia successfully launched its own supply mission to the ISS, the cargo ship Progress, from the Baikonur launch site in Kazakhstan. Nasa said it would be reordering its manifest on a separate SpaceX mission due in November to make sure necessary supplies reached the crew before a safety buffer runs out in March. “The number of losses this year, after 2013 which was a loss making year, shows that current rates are not sustainable. Current rating levels are just inadequate. Longer term some adjustments will have to be made,” Wade said. “Most of the launches taking place this year were written two to three years ago, at higher prices. If we had written that business at today’s rates we would definitely be running a loss by now. As it is we are just about breaking even.” n top stories XL reports strong Q3 earnings XL group has reported strong third quarter earnings as group chief executive Mike McGavick warns expense management and the ability to gain leverage from the prior strategic investments will become increasingly important to the reinsurer in the tough operating environment. The reinsurance arm of the business contributed another strong quarter with an underwriting profit of $90m and a combined ratio of 79.2%, according to McGavick. The results were $25m and six points improved on the prior year quarter on lower gross written premium, which McGavick attributed to “the quality of our reinsurance book and the talent of our underwriters,” in a call to investors and analysts. Operating income for the third quarter was $187m, compared to $155m in Q3 2013. Net income attributable to ordinary shareholders was $72m or $0.27 per share on a fully diluted basis. Total P&C underwriting profit for the quarter was $144m, $67m greater than the prior year quarter. This was driven by better year-over-year P&C combined ratio of 90.1% and a loss ratio of 59.1%, technically six points better than the third quarter of 2013. The group’s insurance arm segment produced $54m in underwriting profit in the quarter and an accident ex-CAT combined ratio of 94.8%, which is $42m and three points better respectively than the prior year quarter. “From a year-to-date view, the majority of our core metrics including gross written premium, our calendar combined ratio and loss ratio are also all better than the same period a year ago,” said XL group chief executive officer, Mike McGavick, in an investors’ call. “While we, like the majority of the industry benefited from a relatively quiet CAT quarter, the primary driver of these results were the continuing improvement of our businesses and the cementing of our reunderwriting and remixing actions,” added McGavick. n PartnerRe Q3 results beat Wall St forecasts PartnerRe has reported net income of $182.2m for the third quarter of 2014, down on the $319.2m reported for the 2013 comparable quarter. The reinsurer's Q3 operating earnings of $226.7mn or $4.47 per share beat the analysts' consensus of $3.60 a share, despite falling below the $311.2mn or $5.70 a share of profits recorded in the same quarter last year. The Bermuda-based reinsurer's reported figures for the first three months also included net after-tax realised and unrealised losses on investments of $35.4m, up 96% Costas Miranthis year-on-year (Q32013: $1.3m). The reinsurer's figures surpassed Wall Street expectations with average estimate of analysts surveyed by Zacks Investment Research was for earnings of $3.44 per share. Net income for the first nine months of 2014 was $735.5m, more than double the previous year's figures of $339.4m for the same period. For the first nine months of 2014, Partner Re's net premiums written of $4.5bn were up 7%, with the increase driven by lower catastrophe expectations and further trimming of its catastrophe premium volume at renewals. PartnerRe president and chief executive officer, Costas Miranthis said, "I am very pleased with our third quarter results. While the absence of major catastrophe losses and the continued favourable reserve development were important factors in our operating performance, the foundation of these results is our seasoned diversified portfolio. Our strong operating results allowed us to absorb some volatility in investment markets and continue on our path of compounding book value per share." Miranthis added, "There has been no change in our view of the current competitive environment. We continue to see current conditions as challenging, but we are confident in our ability to identify opportunities to create value for our shareholders over the long-term." n News in brief Aon Benfield opens Houston fac office Aon Benfield has opened a new facultative property branch in Houston as part of its strategic focus on delivering industry specialisation to clients throughout the US. Alongside the new office, the broker has appointed Andrea Mulvey to the Houston-based facultative property team as an associate director, while in Chicago, Justin Conway has joined the Midwest property facultative team also as an associate director. 5 november 2014 |9 top stories UK Club’s members face 6.5% general increase Montpelier Re takes Q3 profit hit The UK Protection and Indemnity (P&I) Club will be imposing a 6.5% general increase on its members come the market’s renewal on February 20 next year, a marked reduction on the 10% rise it sought earlier this year. One of the 13 International Group members, the UK Club said the 6.5% rise “reflects the club’s commitment to maintain balanced underwriting and put the club in the best position to meet the challenges of the future”. “In setting the general increase, the News in brief Everest Re launches new $350m Kilimanjaro Re bond Bermuda-based Everest Re has launched a new Kilimanjaro Re US and Canada quake-only cat bond, its second issuance for the year following its insurance-linked securities (ILS) market following its debut $450m issuance in April. The new single-tranche deal will focus purely on US and Canada earthquake risks with a per-occurrence weighted industry loss trigger. It carries a five-year term, which is relatively rare in the ILS market, Reactions sister title Trading Risk reported. In its latest issuance, Everest Re is seeking a source of fully-collateralised retrocessional reinsurance protection against losses from North American earthquakes. The reinsurer, in combination with the initial Kilimanjaro bond, is aiming to raise around $800m of cat bond protection from investors. Kilimanjaro Re Ltd., Everest Re’s Bermuda domiciles special purpose insurer, will seek to issue a single tranche of Series 2014-2 Class C notes which will be exposed to U.S. earthquakes, according to Artemis.bm. The deal is said to have a five-year term and the structure has been designed around a PCS industry loss trigger. 10 | 5 november 2014 UK Club board is mindful of the balance between the needs of the club's members on the one hand, and the Club's commitment to maintaining balanced underwriting and sound financial planning on the other,” it added. Last year – the 2013/14 policy year – has emerged as one of the most expensive claims years within the last two decades, and as such, the Club feels the need to increase its premium income. Despite the impact of these claims, the UK Club’s capital position remains strong. At the half year point, free reserves and capital totalled $529m, while its total assets amounted to $1.6bn. “The 2013 policy year has proved to be particularly expensive for the Club due to a few large claims,” said Hugo Wynn-Williams, the chief executive of the UK Club's managers, Thomas Miller P&I (Europe). “The strength of the Club has enabled it to weather this storm and emerge with a stable level of capital. The Club has built a firm foundation from which it will continue to provide first class service to our members.” According to figures obtained from broker Tysers, the UK Club is the third largest P&I mutual within the International Group behind Norway’s Gard and the North of England club. However, during the 2013/14 policy year, the UK Club recorded the second largest premium volume at almost $393.3m. Gard topped the list with just over $585.6m. Alan Olivier, the UK Club’s chairman, said: “The board is determined to maintain our highly disciplined approach to underwriting to secure the long term stability of the Club. The board is equally determined to support our members through the current commercial environment.” Tysers, in its 2014 P&I Report published at the end of September, predicted “we can expect another sizeable general increase for 2015 to reflect the Club’s commitment to disciplined financial management”. While the UK Club’s members will face the 6.5% general increase, further costs could be added on top when the International Group reinsurance contract is renegotiated and confirmed early next year. n Short-tail reinsurer Montpelier Re’s third quarter earnings have been hit by an increase in loss expenses in the first nine months of 2014. Short-tail reinsurer Montpelier Re’s third quarter earnings have been hit by an increase in loss expenses in the first nine months of 2014. The Bermudian reinsurer reported a fall in net income for the quarter of $42.9m from $70.4m for the comparable third quarter in 2013. The reinsurer posted a clear underwriting profit with a combined ratio of 74%, up from 53.9% in the third quarter of 2013 when no catastrophes hit the reinsurer. Combined operating ratio figures for the first nine months were 67.3%, up from 61.5% for the comparable period in 2013. Net premiums written in the third quarter were up 13% year-over-year to $115m (Q32013: $101.5m), when adjusting for reinstatements, with increased writings within the firm’s Lloyd’s division and collateralised reinsurance segments offsetting a decrease in writings at Montpelier Bermuda. Net premiums earned in the third quarter were up 7% to $165m on the same basis. ?The loss ratio for the quarter was 38%, which includes $20 million of net losses from June 2014 catastrophe events, offset by $37 million of favourable prior year loss reserve movements. Loss expenses for the period came to $100m compared to $63m for the same period. Montpellier Re president and chief executive officer, Christopher Harris, said: “Our underwriting teams executed well in a competitive market environment during the third quarter, driving solid profitability with a 74% combined ratio.” “We are well positioned to navigate a challenging market by building on our strengths as a long-term partner for our investors and clients,” added Harris. n top stories APAC 2014 cat bond limits double Asia Pacific catastrophe reinsurance demand has increased throughout 2014 but reinsurance premium spend has seen a big drop, Guy Carpenter reported. There was a continued increase in 2014 of total Asia Pacific catastrophe limit purchased. However, the weakening of some important currencies has meant that reinsurance premium spend in the region has declined significantly. “Benign loss activity, program consolidation and restructuring, increasing retentions by global carriers, pressure from increasing supply and the weakening of key zone rates of exchange has propagated the unique trading environment for reinsurance buyers in the region,” said Guy Carpenter. It is estimated that over the past twelve months the weakening of key zone currencies against the US dollar alone has extracted $315m of regional reinsurance premium spend from the market on a likefor-like basis. Alternative capital activity remains sub- dued compared to other regions. However, outstanding catastrophe bond limit in the region has more than doubled over the last year to $1.625bn. When combined with capacity from collateralized vehicles Guy Carpenter estimates that close to 6% of regional cat limit bought is now from alternative capital. This capacity is mostly concentrated in Japan and Australia and excludes the supporting aggregate excess of loss and retrocession products where the percentage would be significantly higher. “With a reduction in the cost of capital supporting the industry and enhanced innovation we see an environment where insurance companies can find ways to optimize their businesses through expanding and enhancing the reinsurance products that protect earnings and capital,” said James Nash, Guy Carpenter’s chief executive officer for the Asia Pacific. Growth rates in catastrophe limit have failed to keep pace with overall economic growth in the Asia Pacific region over the past ten years. This is more extreme in the emerging markets where insurance penetration is still modest. “The onus now is on the industry to find new and pioneering ways to deploy its capital to meet the obvious need,” said Guy Carpenter. The industry must find ways to support economic growth through the management of catastrophe risk and with a product suite that stimulates insurance and reinsurance buying. n Rapid Asian growth may lead to flood cat: Guy Carpenter Rapid economic growth in Asia could lead to another catastrophic flood akin to that of the Thailand floods of 2011, Guy Carpenter reported. It has released a report with an in-depth study of the flood potential in Asia along with the prevention and protection systems in place. “Our intent in publishing this report is to identify the flood potential in Asia so the insurance industry can be better prepared when the next flood occurs,” said Michael Owen, head of GC Analytics, Asia Pacific. “Our findings show that the potential areas at risk are in no way limited to the ones considered. “And more importantly, with economic growth and increased wealth of the various countries in the region, historic events that did not cause much damage could potentially be catastrophic if they were to happen again,” said Owen. In addition to rapid economic growth in Asia, these developing economies are also experiencing a shift in the population from rural to urban areas, particularly in China, Indonesia, Thailand, Vietnam and Malaysia where the concentration of people in urban areas has grown by more than 50% between 1990 and 2010. Much of this growth is occurring in floodprone areas, said Guy Carpenter. The 2011 Thailand floods lasted several months, severely damaged and disrupted manufacturing operations across the region. Such a flood loss was unprecedented in history. n 5 november 2014 | 11 top stories Energy, aviation losses hit Validus Bermuda-based Validus has reported net income $39.7m for Q3 2014, down 78% from the $183.4m reported for the corresponding period last year For the year to date net income was $355.4m, down from $437.3m for 9mo 2013. Book value per diluted common share rose 1.2% on the quarter to $38.70, reflecting quarterly growth of 1.2% inclusive of dividends. Validus Chairman and CEO Ed Noonan noted that the company's results for the quarter were impacted by $61.4m of losses "concentrated in the classes of aviation war and energy." Noonan noted that "Validus takes on volatile business as we get paid more for assuming the risk. By definition this means that our results will sometimes be lumpy, but I’d rather have a lumpy high return on equity than a lower consistent one. Our thoughtful underwriting of these classes of business is what has allowed Validus to create strong growth in book value since the company’s formation.” Gross premiums written for Q3 were $359.0m compared to $356.8m in Q3 last year. However, net earned premiums for Q3 declined to $494.7m, from $531.3m in the corresponding period in 2013. Underwriting income for Q3 was $92.1m, down 44.8% from the $166.8m reported in the same period last year. The combined ratio for the latest quarter was 81.4%, which included $55.6m of favourable loss reserve development. That benefited the loss ratio by 11.2pp and compared to a combined ratio for Q3 2013 of 68.6%, which included $65.1m of favourable loss reserve development, benefiting the loss ratio by 12.2 percentage points. Net operating income available to Validus for Q3 2014 fell to $77.3m from $155.2m Flat Q3 for White Mountains Bermuda-based White Mountains Group, the parent of primary operation One Beacon and reinsurance business Sirius, has reported an “essentially break-even” quarter for Q3 2014, although the book value was up 3.8% for the year to date. White Mountains chairman and chief executive Ray Barrette said that "it was a flat quarter. Investment returns were lacklustre as a small gain in bonds was offset by a loss in equities and a $7 a share loss from currency Adjusted comprehensive loss for Q3 was $13m, down from a gain of $104m in the same period last year. For the year the gain was $142.8m, down from $212.2m. 12 | 5 november 2014 Earned premiums for the quarter rose to $538.6m, from $500.4m in Q3 2013. For 9mo 2014 they were $1.54bn, up from $1.49bn. At reinsurance operation Sirius the combined ratio was 79% for the quarter, a 10 percentage point improvement on the same period last year. The combined ratios this year benefited from lower catastrophe lossesQ3 2014 for the same period last year, down 50.2%. For the year to date, GWP was $2.03bn, down 6.3% from $2.16bn in the corresponding period last year. Net premiums earned fell 10.3% to $1.44bn from $1.61bn Underwriting income for 9mo 2014 was $391.3m, down 20.9% from $494.5m in 9mo 2013. The combined ratio rose to 72.9%, from 69.3%. Net operating income available to Validus for year to date reached $356.0m, down 26.2% from $482.3m for the nine months ended September 30, 2013. n included 6pp of catastrophe losses, including from $4m hurricane Odile and $4m from hailstorms in Bulgaria. This compared to 14pp ($31m) of catastrophe losses in Q3 2013, primarily from hailstorm losses in Germany. The first nine months of 2014 included 4pp of catastrophe losses ($29m) compared to 11pp ($68m) in the first nine months of 2013. Favourable loss reserve development was 8pp ($19m) for Q3 and 5pp ($35m) for 9mo 2014. These were primarily due to reductions in property loss reserves, including reductions for prior period catastrophe losses. The relevant percentages last year were 7pp ($15m) in the third quarter and 4pp ($26m) in first nine months of 2013. Sirius Group chief executive Alan Waters said that "despite a difficult market environment, written premiums exceed prior year for both the quarter and nine months, reflecting the strength of our long-term partnerships across the globe". Adjusted book value grew by 6% over the first nine months, although this was reduced by three points from the unfavourable effects of foreign exchange, particularly the US dollar's 12% appreciation against the Swedish krona. Earned premiums for the nine months at Sirius were $656.5m, up from $646.9m in the same period last year. Pre-tax income was $221,9m, up from $113.1m in 9mo 2013. n top stories London market boosted by premium income from overseas “It is no longer appropriate to use only premium physically written in the square mile as a measure of the size of the London market,” – Dave Matcham, chief executive of the IUA A new measure of premium income has been coined by the International Underwriting Association - overall intellectual and economic premium. The term is intended to more closely represent the total insurance and reinsurance business generated by London, even if it is not actually written in London. The overall intellectual and economic premium total for the London company market in 2013 was £24.276bn, according to a new report from the IUA, almost the same as 2012 (£24.225bn). The IUA says there’s a rise in income that is identified as written by companies in other locations around the world but subject to a level of oversight by London operations. Such business accounted for £6.831bn of premium in 2013, a rise of more than 10% on the total reported 12 months ago (£6.232bn). “It is no longer appropriate to use only premium physically written in the square mile as a measure of the size of the London market,” Dave Matcham, chief executive of the IUA, said in a statement. “Local offices increasingly have the skills to underwrite more business locally and are able to access mobile capital. Combining the overall company market figure of £24.276bn with the £26.106bn gross written premium reported by Lloyd’s of London for 2013 gives a total income for the London market of £50.382bn. Gross premium written in London totalled £17.445bn in 2013, while the restated figure for 2012 was £17.712bn, indicating a decline in income of 1.5% over the year. The IUA attributes the dip to the soft market conditions and a deteriorating exchange rate. “In addition, some organisations may have written more premium through their Lloyd’s platform if they do not have the same licence structure available on their company side and perhaps used to write such business as reinsurance,” the report added. London company market business continues to be dominated by direct and facultative placements (81.2%) compared to treaty business (18.8%). Direct premium accounts for two thirds of the combined direct and facultative total. Property is the most significant class of business, making up just under one quarter of total income. Liability and marine are also important lines of business, the IUA’s report shows. The UK and Ireland are still the most important source of income for business written in London, accounting for 54% of premium in 2013. For business written in other locations but overseen by London operations, Europe is the biggest regional contributor supplying 42% of business, followed by Asia on 14%. “Nearly £3bn of premium income in 2013 was written in European offices outside the UK and Ireland, but managed by London company market operations,” Matcham said in a statement. “This figure illustrates the vital economic importance of the trading rights afforded by the EU’s financial services passport to IUA member companies.” n News in brief Zurich closes sale of Russian retail business Zurich Insurance Group has successfully closed the sale of its general insurance retail business in Russia to OLMA Group that was announced in early July. The insurer said in a statement that the transaction generates a loss through net income on disposal which will be recorded in Zurich’s fourth quarter results. This is mainly due to the realisation of previously unrealised currency losses already reflected in shareholders’ equity. The loss is expected to be in line with what was announced in July. Zurich will retain and further build on its Russian corporate business which is primarily focused on underwriting risks for large Russian and multi-national commercial customers. 5 november 2014 | 13 top stories Marsh reports 13th double-digit growth quarter Global broking firm Marsh & McLennan Companies has reported its thirteenth consecutive quarter of doubledigit growth in the third quarter despite toughening market conditions. Consolidated revenue in the third quarter of 2014 was $3.1bn, an increase of 7%, compared with the third quarter of 2013. Operating income rose 10% to $445m, compared with $404m in the comparable prior year period. Net income attributable to the Company was $297m, or $0.54 per share, compared with $253m, or $0.45 per share, in the prior year. Marsh & McLennan Companies president and chief executive officer Dan Glaser said: “The company delivered its thirteenth consecutive quarter of double-digit growth in adjusted earnings per share. This strong performance reflects revenue growth of 7% and underlying revenue growth of 5%, with all operating companies contributing. Adjusted operating income grew 11%, and the adjusted margin expanded 50 basis points.” “For the nine months of 2014, results were excellent: revenue growth of 6% and underlying revenue growth of 5%; an 11% increase in adjusted operating income; margin improvement of 80 basis points; and 13% growth in adjusted EPS,” added Glaser. n Aspen raises re/ insurance GWP in Q3 Aspen Insurance Holdings recorded growth across both its insurance and reinsurance businesses during the third quarter with its operations in the US continuing to expand in the region. Gross written premiums reached $652.5m during the third quarter, up 12.2% compared with the same period in 2013. Reinsurance contributed $256.9m of gross written premiums, up 17% year on year, while insurance grew by 9.3% compared with the third quarter of last year to total $395.6m. “Reinsurance had another very strong quarter and continues to successfully navigate a dynamic market. Insurance continued to evidence momentum, with our US insurance teams continuing to make strong progress in building out the platform through profitable growth,” said Aspen’s chief executive, Chris O’Kane. The company ended the third quarter of 2014 with a combined ratio of 94.6%, although that drops down to 91.3% when removing corporate expenses related to its defence of Endurance’s hostile takeover bid. In the third quarter of 2013, Aspen’s combined ratio totalled 91.8%. Included within the third quarter 2014 combined ratio were 2.8 percentage points, of pre-tax catastrophe losses, equal to $17.1m, compared with 2.6 percentage points, or $14.2m, during the same stretch in 2013. The figure for 2013 is for pre-tax catastrophe losses net of reinsurance recov- Follow us @reactionsnet 14 | 5 november 2014 Chris O’Kane eries and reinstatement premiums. Aspen’s net investment income during 2014’s third quarter was $48m compared with $45m last year. Book yield as at September 30, 2014 on the fixed income portfolio was 2.65% compared with 2.74% at December 31, 2013 and 2.82% at September 30, 2013. “During the third quarter we continued to execute our strategy to increase ROE and shareholder value with good operating results, opportunistic share repurchases and further rebalancing of our investment portfolio,” said O’Kane. “As we enter the final quarter of 2014 we are well positioned to comfortably exceed our 10% return on equity (ROE) target for the year. We will continue to focus on ROE improvement in 2015 and beyond.” n www.reactionsnet.com top stories China’s insurers at risk as shadow banking rises Chinese insurers are now holding almost double the trust holdings they were at the close of 2013 prompting ratings agencies to warn the industry is carrying too much shadow banking default-risk. Insurers held 281bn yuan ($46bn) of trust products at June 30, rising from 144bn yuan at the end of last year, China Insurance Regulatory Commission data shows. The companies’ shadow bank assets, including wealth management products and other financing kept off commercial lenders’ balance sheets, reached 1.14trn yuan, or 13% of their investments, according to estimates from Standard & Poor’s, making them “vulnerable in times of stress.” Moody’s said in a market report that China Pacific Life Insurance Co., Taiping Life Insurance Co. and Du-Bang Property & Casualty Insurance Co. all expanded trust investment fivefold or more in the first six months of 2014. The ratings agency added this move is “credit negative” for companies traditionally focused on fixed-income securities. “If the insurers experience any liquidity problems, they won’t be able to easily turn these trust investments into cash,” Sally Yim, a Moody’s analyst in Hong Kong told Bloomberg. “These assets also tend to be more volatile. The yield may be higher, but there may also be defaults.” Chinese insurers’ assets doubled in the past five years to 9.6 trillion yuan last month, as premium income climbed an average of 14 percent annually. Squeezed by competition from wealth management products sold by banks and online funds, insurers started offering policies with investment characteristics to compete for money. “Over the last two or three years, banking product rates have been quite competitive compared with some of the rates offered by the insurers,” Terrence Wong, a director at Fitch in Hong Kong told Bloomberg. “So to enhance the yield, they have to seek investment instruments with higher returns.” n Axis boosts profit despite Q3 GPW drop Bermuda’s Axis Capital managed to boost net profit during the third quarter of the year despite gross premiums written dropping by 1% and its combined ratio increasing by 5.9 percentage points during the period. Net profit attributable to Axis for the three months to September 30, 2014 reached almost $289.1m, up from $150.6m during the same stretch last year. That result was achieved even though Axis saw its overall level of gross premiums written decreasing from almost $904.8m in 2013’s third quarter to just over $896.8m this year. It was the insurance side of Axis’ business rather than the reinsurance part that experienced the reduction in gross premiums written. Whereas Axis posted close-to $574.8m of insurance gross premiums written during the third quarter of 2013, this year, that figure fell by 3%, or $19.5m, to just under $555.3m. This reduction emanated from Axis’ accident and health and professional lines business, although that decrease was partially offset by growth in our aviation lines. Albert Benchimol However, the reinsurance business also made up some of the decrease by growing gross premiums written by $11.5m year on year to $341.5m for the third quarter of 2014. This rise can be attributed to the expansion of Axis’ liability lines reinsurance business, and in particular new multi-year quota share business. But even this growth was slightly offset by decreases in the company’s agriculture, professional and property reinsurance business. A combined ratio of 92.2% represented an increase of 5.9 percentage points compared with the prior year period. “We delivered strong underwriting results reflecting low catastrophe losses in the quarter, ongoing favourable reserve development and the value of our diversification, as well as the benefits of a more holistic approach to risk management,” said Albert Benchimol, Axis’ president and chief executive. “Investment results, however, were encumbered by the weak returns of the global equity markets. Our diluted book value per share adjusted for dividends, a key measure of shareholder value creation, is now 14% above last year’s level. “Against a backdrop of more challenging market conditions, we believe our market reputation for superior service, strong capital and superior ratings will allow Axis to enhance its position and access profitable business.” n 5 november 2014 | 15 feature IPCC calls for fossil fuels to be phased out in face of irreversible climate change The use of fossil fuels must be phased out by 2100 if the world is to avoid dangerous climate change, according to the latest Intergovernmental Panel on Climate Change (IPCC) report. The UNbacked expert panel says that most of the world’s electricity can and must - be produced from low-carbon sources by 2050 because the world faces “severe, pervasive and irreversible” damage. The IPCC warned in its Synthesis Report published on Sunday that inaction would cost “much more” than taking the necessary action. There are multiple ways of achieving the emissions reductions over the next few decades needed to limit the warming to 2ºC with a greater than 66% chance, the report says. The Synthesis Report finds that mitigation cost estimates vary, but adds that global economic growth would not be strongly affected. In business-as-usual scenarios, consumption – a proxy for economic growth – grows by 1.6 to 3 per cent per year over the 21st century. Ambitious mitigation would reduce this by about 0.06 percentage points, it says. The report suggests renewables will have to grow from their current 30% share to 80% of the power sector by 2050. In the longer term, the report states that fossil fuel power generation without carbon capture and storage (CCS) technology would need to be “phased out almost entirely by 2100”. The Synthesis Report summarises three previous reports from the IPCC, which outlined the causes, impacts and potential solutions to climate change. “Science has spoken,” UN SecretaryGeneral Ban Ki-moon said. “There is no ambiguity in their message. Leaders must act. Time is not on our side.” 16 | 5 november 2014 The report confirms that warming is “unequivocal” and the human influence on climate is clear. It says the period from 1983 to 2012 was the warmest 30 year period of the last 1,400 years. Without concerted action on carbon, temperatures will increase over the coming decades and could be almost 5C above pre-industrial levels by the end of this century. Some risks of climate change, such as risks to unique and threatened systems and risks associated with extreme weather events, are moderate to high at temperatures 1°C to 2°C above pre-industrial levels, the report says. Without additional mitigation efforts beyond those in place today, and even with adaptation, warming by the end of the 21st century will lead to “high to very high” risk of severe, widespread, and irreversible impacts globally. In this no-action scenario warming is more likely than not to exceed 4°C above pre-industrial levels by 2100 “leading to substantial species extinction, global and regional food insecurity, consequential constraints on common human activities, and limited potential for adaptation in some cases”. The report will confirm many of the concerns already expressed by insurers and reinsurers. In urban areas, climate change is projected to increase risks for people, as- sets, economies and ecosystems, including risks from heat stress, storms and extreme precipitation, inland and coastal flooding, landslides, air pollution, drought, water scarcity, sea-level rise, and storm surges. The risks are amplified for those lacking essential infrastructure and services or living in exposed areas. By the end of the 21st century, it is very likely that the sea level will rise in more than about 95% of the ocean area. About 70% of coastlines worldwide are projected to experience a sea-level change within ± 20% of the global mean. “Global warming will mean huge risks worldwide in the future – if no action is taken. That is the clear finding of the IPCC,” says Peter Höppe, head of Geo Risks Research and Corporate Climate Centre at Munich Re. “Since 1980 the overall number of weather-related natural catastrophes worldwide that have resulted in losses has risen roughly threefold. By contrast, there are no significant trends for geophysical events that are not influenced by climate change.” In any case we should prepare now for unavoidable consequences of global warming in the medium and long term, Höppe says. “Sea levels will continue to rise, and in the long term we should expect to suffer more and stronger extreme weather events (differing according to region and type of risk), such as heavy rainfall events with flooding or severe thunderstorms. “Strengthening the resistance of buildings and infrastructure against natural catastrophes makes sense today, even if the effects of climate change cannot yet be quantified. It is an economic imperative to act now to slow climate change, because adaptation costs and losses will in all likelihood continue to increase,” Höppe added. With the release of the Synthesis Report, the IPCC has now finalised the Fifth Assessment Report (AR5). The AR5 is the most comprehensive assessment of climate change ever undertaken. Over 830 scientists from over 80 countries were selected to form the author teams producing the report. They in turn drew on the work of over 1,000 contributing authors and over 2,000 expert reviewers. AR5 assessed over 30,000 scientific papers. n feature Innovation, a challenge and an opportunity “We live in the age recently described by Roger Cohen as ‘the great unravelling” said David Sampson in his presidential address to the PCI annual meeting last week, on the opening day of the general session. Observing the "hyper-partisanship" in Washington DC, Sampson was reminded of the famous WB Yeats comment in the aftermath of World War I. "The centre cannot hold". Sampson observed that, while disruptive transformation presented challenges, it also presented opportunities, and this was a theme that was to emerge throughout the morning session. Robert Gates, former US Secretary of Defence under both George W Bush and Barack Obama, from 2006 to 2011, gave a keynote address. He noted that one thing the insurance and national security professions held in common was that they were both in the business of dealing with risk. Gates felt that President Obama was somewhat in uncharted territory here, because he had effectively withdrawn from two wars without a clear victory. Gates noted a difference between the Bush era and the Obama years in that he felt Bush had made a strategic decision and was comfortable with the upshot publicly, even if that included unpopularity. With Obama, Gates felt that political considerations were also a factor in military decisions. Gates noted that Richard Nixon and Henry Kissinger performed well after the defeat in Vietnam by making diplomatic moves to China – keeping the US at the centre of the world stage. "Today, I don't see any similar opportunities on the global stage. Obama focusing on 'America Coming Home' combined with military cuts does not inspire much confidence in our friends or trepidation in our enemies", Gates said. Gates was succeeded by Luke Williams, who gave an inspirational speech on disruptive change that was in no way hampered by a technological failure 10 minutes in. Speaking without a microphone, Williams was evangelical about disruptive innovation, while being realistic about the forces for stasis that exist in all organizations. He warned that the complacent could be signing their own death warrant, referring to the dominant players in the phone market just five years ago – Nokia, Motorola and Blackberry. He compared Hertz and Avis with ZipCar, and Blockbuster with LoveFilm and now Netflix. There was, he said "far too little emphasis on deliberate provocation". Perhaps his most perceptive point was that modern management spent about 98% of its time being reactive, putting out fires and coping with the pace of change in their own industries, meaning that they had no time to look at the pace of change in other industries. But what companies should be focusing on is not what is going wrong in their own business, and not on what their immediate competitors are doing differently. Instead they should look at what everyone in the business was doing the same, what everyone took for granted – "Businesses are all competing in a remarkably small area, which leads them into a commodity trap", Williams said. Williams' view was a breath of fresh air, forcing people to rethink from the ground up, to take such radical ideas of inverting, exaggerating, denying. This could have been a problem for the succeeding panel, moderated by Adrian Lund, president of the Insurance Institute for Highway Safety. Panel members Steve Kenner from Ford Motor, Tom Hollyer from Progressive Insurance and Richard Schmitzer from James River Insurance Co, but if it was, they were not fazed. Discussions ranged from the impact of ride-sharing (now apparently called a transportation network company, or TNC) new car technologies, autonomous vehicles and telematics. An interesting concept to emerge was the intrinsically slow-moving nature of motor technology, and how this was effectively getting slower because cars were becoming more safe. Although the technology was speeding up, this was leading to people replacing their cars less often. And with the expected life of a car in the US already being 20 years, this meant that in the personal motor sector you had to wait a generation for all cars to have a technology introduced to all cars this year. Steve Kenner said that Ford was aiming for fewer crashes and safer driving, so this was a problem that he was not unhappy to face. But it's an interesting problem. The safer you make cars, the longer they last, and the longer they last, the slower the next "more safe" innovation will be. n 5 november 2014 | 17 news round-up AM Best upgrades Greenlight Re Ireland AIG agrees to $35m fine New York-based insurer AIG has agreed to pay a $35m fine to New York State Department of Financial Services as a result of former subsidiaries soliciting insurance business in New York without a licence. The Department said that the former units of AIG units had also misrepresented those activities to regulators. American Life Insurance Co (ALICO), and DelAm were bought by MetLife in 2010. In March this year MetLife paid a fine of $50m to the NY financial services department and $10m to the Manhattan District Attorney's office because of the activities of subsidiaries. In early April, AIG sued New York regulators to try to force them off enforcement proceedings over ALICO's activities. As part of Friday's announcement, AIG will withdraw a suit it brought earlier this year in an attempt to force NY regulators off enforcement proceedings against AIG relating to the activities of ALICO be effective. In a speech to the American Chamber of Commerce in Australia, Snowball called instead for measures to mitigate potential losses, such as flood levees. Finance Minister Mathias Cormann recently announced plans for a Governmentrun price comparison website. Brokers could use unauthorised foreign insurers if they offered cheaper rates. Snowball warned that aggregators were "too sharply focused on price". He also queried whether foreign insurers would be subject to the same rules and regulations as domestic insurers. "Recently, we’ve seen towns such as Roma in Queensland implement flood levees and we have been able to respond with premium reductions of up to 90%. When governments implement mitigation, we are true to our word, responding with premium reductions to reflect the lowered risk", Snowball said. Decline in premiums at Direct Line Suncorp boss Snowball questions comparison site plan Patrick Snowball, chief executive of Queensland-based financial services group Suncorp, has said that he is unconvinced that the plans announced by the Australian Federal Government to reduce home insurance levels in northern Queensland will 18 | 5 november 2014 The financial strength rating (FSR) of Greenlight Reinsurance Ltd Ireland has been upgraded by rating agency AM Best to 'A (Excellent)' from 'A- (Excellent)', while the issuer credit rating (ICR) has also been upgraded to 'a' from 'a-'. The FSR of Greenlight Re has been affirmed at ' (Excellent)' , while holding company Greenlight Capital Re's ICR has been affirmed at 'bbb'. The outlook for all ratings is stable. AM Best said that Greenlight Re Ireland's rating was based on its excellent riskadjusted capitalization, its experienced management team "and the disciplined implementation of its overall business strategy". The agency also noted the company's "exceptional enterprise risk management as it aggressively manages risks on both sides of the balance sheet." However, AM Best also noted the challenges Greenlight Re faced "writing profitable business in a market with increased capacity and further competition from new reinsurance companies with a similar alternative investment strategy". Another area of possible concern is the leverage resulting from "an investment portfolio that is primarily composed of publicly traded equity securities". However, AM Best felt that "this concern has been diminished as Greenlight Re’s investment portfolio has performed well over time." Greenlight Re's underwriting results to date have been good. AM Best noted that "The underwriting team’s acumen was evident by the company’s very minimal catastrophe losses in 2012 and 2013." Patrick Snowball Gross written premiums (GWP) at UKbased motor insurer Direct Line Group, which consists of the insurance businesses spun off by the Royal Bank of Scotland, were down 5% year on year for the first nine months of 2014, reflecting lower gross written premium in Motor and Home, partially offset by growth in Commercial. news round-up figure. A case brought in the US in March was dismissed by a judge, who said that it was an improper filing. The MH-370 was covered under two separate policies for hull and machinery, one for war and one for accident. The two carriers split the difference on that liability. Eiopa submits ITS for approval The number of motor in-force policies was down 0.7% on the previous quarter, with prices stable quarter-on-quarter. However, the home insurance market saw further deflation. 9mo Motor GWP was £1.03bn, down from £1.12bn in the same period last year. For Q3 the figures were £365.2m, down from £386.0m. In Home, 9mo GWP fell to £681.0m, from £761.8m. Rescue and other Personal Lines were roughly flat at £101.0m for the quarter, as was Commercial, at £109.6m. The total for the year to date was £2.80bn, down from £2.953bn. For Q3 GWP was £928.0m, down from 977.7m. “Total Ongoing”, eliminating International, was down to £2.365b, from £2.490bn in 9mo 2013. Direct Line reported a 6% year on year decrease in its total cost base, and said that it was on track to achieve its targeted total cost base2 of approximately £1bn in 2014. Investment income yield for the first nine months of 2014 increased by 20bp year on year to 2.3%, “reflecting actions to diversify the portfolio”. The 5.4% fall in GWP in Q3 was less than in previous quarters. Direct Line said that its prices “were more competitive in a stable market, and the benefits from improvements in pricing and claims capability continued”. The Home insurance division “increased its competitiveness in the third quarter following strong underlying claims performance, which reflected the benefits from recent pricing and claims initiatives. Home retention continued at good levels.” A 4.3% year on year reduction of the number of in-force policies in Home and a 2.5% reduction in Motor “reflected the Group’s focus on maintaining its underwriting discipline in a competitive marketplace.” Direct Line reported no claims from major UK weather events in Q3. Home and Commercial claims from ma- jor weather events for 9mo 2014 were about £64m and £16m respectively. Direct Line reported that current-year Motor claims trends had been mixed. “The Group will continue to take a prudent view of these when assessing current-year loss ratios.” Direct Line noted “higher than expected large bodily injury claims, partially offset by continued positive experience on small bodily injury claims”. Taken together the group expects that the Motor current-year loss ratio in H2 2014 will be similar to the first half. Malaysian Airlines sued in Kuala Lumpur Two Malaysian children whose father is presumed to have died on missing Malaysian Aircraft MH-370 have taken legal action against Malaysia Airlines and the Malaysian government in what is thought to be the first legal case filed in Malaysia since the plane disappeared on March 8. The suit accuses the Malaysian civil aviation authority of negligence for failing to attempt to contact the plane quickly enough after it disappeared off radar screens tracking its intended path. Jee Jing Hang was one of 239 people on board, missing, presumed dead. Lawyers representing his two young sons have filed the suit on the sons’ behalf. Malaysian Airlines is also named in the suit, being accused of breach of contract by failing to take all reasonable measures to ensure a safe flight. The lawyers confirmed that damages were being sought, but would not name a The European Insurance & Occupational Pensions Authority (Eiopa) has submitted to the European Commission the first set of draft Solvency II implementing Technical Standards (ITS). Eiopa said hat the current ITS "define the processes for approval of the Internal Models, Matching Adjustment, Ancillary Own Funds, Undertaking-Specific Parameters and Special Purpose Vehicles as well as the joint decision process on Group Internal Models." Eiopa is aiming the ITS at both regulators and companies, with the aim of ensuring that all insurers and reinsurers "present all information that is necessary for supervisors to give a legally certain and prudentially sound approval of key elements of Solvency II." Following endorsement by the EC, which Eiopa said that it "has to do within three months", the ITS will be translated into the official EU languages and will become legally binding. Hardy and CNA Europe head for Walkie Talkie Hardy (Underwriting Agencies) Limited and CNA Insurance Company Limited (CNA Europe) are to move to floors 12 and 13 of 20 Fenchurch St – the “Walkie Talkie” from Monday November 3. David Brosnan, chief executive of Hardy and CNA Europe, said: “We are committed to maintaining a strong presence in the London market, and are focused on being a company that is easy to do business with. Moving Hardy and CNA Europe to one location will allow for more opportunities to share expertise while improving business efficiency for our brokers and clients”. Hardy and CNA Europe are independent wholly-owned, indirect subsidiary of CNA with independent boards. The announcement comes amid mounting speculation that Lloyd’s itself might be considering an eventual move. Chinese insurer Ping An paid £260m for the iconic Lloyd’s Building in 2013, but at the time the then chief executive Richard Ward noted that Lloyd’s the market was not tied to the building of the same name. Lloyd’s £16.7m lease expires in 2031, but it has a break option in 2021. Richard 5 november 2014 | 19 news round-up Ward last year noted that the Richard Rogers design was iconic, but came with a cost. “Everything is exposed to the elements and that makes it very costly”, he said last year, while accepting an emotional attachment to the site, which Lloyd’s has occupied since 1986. Running costs are rumoured to be several times higher than they would be for a comparable modern building, possibly on a par with the annual rent. Ted Baker loses loss of profit claim from Axa UK-based clothing firm Ted Baker said late last week that it had received judgment from the High Court that its on-going claim against AXA Insurance UK PLC, its previous insurers, for loss of profit arising from the theft of inventory from its warehouse from 2004 to 2008 had been rejected. Ted Baker said that a further hearing to determine the award of costs was expected to be held in the next few weeks. In December 2008 an employee working at one of Ted Baker’s warehouses in London, together with two accomplices, were arrested, charged and later convicted of stealing stock from the retailer’s premises. Ted Baker was insured by AXA along with two co-insurers, Fusion and Tokio Marine, under a commercial combined insurance policy. Ted Baker sought to bring an insurance claim for £1m for the loss of stock and £3m for consequential loss and business interruption. AXA declined cover arguing that the terms of its policy did not cover claims for employee theft. AXA claimed that Ted Baker would have needed to take out fidelity cover in line with market practice had it wanted to be covered for such losses. The loss of stock claim has been paid, but the loss of profit claim has been rejected. Ted Baker said that it was "disappointed with this outcome and is considering its options. In its Interim Results announcement for the 28 weeks ended 9 August 2014, Ted Baker said that it had provided £2.6m for its own legal costs incurred up to 9 August 2014 "and those results did not include any contingent asset for the claim". Eder J handed down judgment on 25 May 2012 in the £4m insurance claim The main issue was whether employee theft was covered by the AXA policy, which had been intended to replicate the cover provided by a previous insurer, which AXA contended did not cover employee theft. The court concluded that the losses were covered. Fidelity Insurance and that AXA asserted it had charged no premium for this type of cover. The co-insurers also put forward a separate defence that the scope of the AXA cover had been misrepresented to them by the brokers. Richard Lynagh QC and James Medd, instructed by Kennedys, represented the insurers. In February 2014 the Court of Appeal rejected insurance group AXA’s application to appeal part of the earlier High Court ruling. RGA helps Mapfre US with term life offering RGA Reinsurance Company (RGA), the principal operating subsidiary of Reinsurance Group of America, Inc, provided key support to MAPFRE USA in connection with the Webster, Massachusetts company's entry into the term life market in the US, announced on August 25th. RGA said that it provided consultative assistance in the development of MAPFRE's initial life offering, and that the company would also provide ongoing underwriting and risk assessment support for the product via AURA, RGA's proprietary e-underwriting solution. "RGA is very pleased to have been chosen by MAPFRE to support its expansion into the US life insurance market. " said Anna Manning, Executive Vice President, Head of US and Latin American Markets, RGA. MAPFRE USA. announced its entry into the US life insurance market. in August when it began selling a term life product in Massachusetts, where MAPFRE’s affiliate Commerce Insurance Company is the largest auto and home insurance carrier. MAPFRE Insurance said that it was "seeking to leverage its dominant position in the Massachusetts personal lines market by offering life insurance to customers in conjunction with the company’s network of independent agents throughout Massachusetts". MAPFRE USA said that it planned to roll out its life product in additional US states later this year. Jaime Tamayo, President and CEO of MAPFRE USA, said that “as with our property and casualty products, the term life product will be competitively priced and will be backed by MAPFRE’s commitment to superior service.” Customers in Massachusetts who purchase a life insurance policy from MAPFRE Insurance will also receive a discount on auto insurance with affiliate Commerce Insurance. Insurer ratings to be unaffected by Tria expiration The ratings of companies that failed an AM Best stress test on terrorism a year ago 20 | 5 november 2014 news round-up would now be unaffected if the Terrorism Risk Insurance Act (Tria) were to expire at the end of the year, the company told Reactions at this year’s PCI. “We’ve tested companies that were exposed to terrorism from aggregation to workers compensation and property,” Anthony Diodato group vice president of property/casualty at AM Best told Reactions. “We’ve scrubbed them pretty hard over the last seven years and we did a stress test at the end of last year and there were about 34 to 35 companies that didn’t pass the test. We’ve had dialogue with them and they are currently now able to sustain their rating if Tria were to go away. “It is something that influences the industry as far what the risk appetite is and they are deciding that right now they have a comfort level and they will write terrorism because there is a backstop. “If that backstop goes away the risk appetite and the ability for a company to take that risk is going to change.” While the industry remains almost unanimous on the need for the programme, the declaration from AM Best that ratings would be unaffected would lessen the blow if for some reason the programme were not to be extended by Congress. Chedid Re and GML to launch E African JV Mauritius-based conglomerate GML and broker Chedid Capital are to launch a 50:50 joint venture in East Africa, called GMLChedid & Associates East Africa Ltd. Chedid Capital founder and chief executive Farid Chedid said that the new broker would cover major rising economic sectors in East Africa including energy, construction, marine and others. The new JV will be based in Mauritius. GML said that the new business would “focus on conducting equity participation and providing operational management services to a series of selected insurance brokers across 10 countries in East Africa, including Botswana, Ethiopia, Kenya, Madagascar, Mozambique, Rwanda, Tanzania, Uganda, Zambia and Zimbabwe. Chedid Re is authorised by several Lloyd’s syndicates as a correspondent coverholder. In April this year Chedid Re signed an agreement with Partner Re Wholesale to provide capacity to a Management General Agency to underwrite commercial professional indemnity (PI), single project PI; commercial PI annual cover; directors and officers insurance for commercial and financial institutions, and PI for financial institutions from the Middle East, Turkey, Greece and Cyprus. n people moves CGSC Argentinian boss set to leave The founder and chief executive of Cooper Gay Cono Sur, Guillermo Pastore, is set to leave the Argentinian arm of reinsurance broker Cooper Gay Swett & Crawford (CGSC) at the end of the year, the firm has announced. The broker confirmed in a statement that imminent changes to the management structure of the group’s Argentinian reinsurance business Cooper Gay Cono Sur were afoot. Following Pastore’s departure, Javier Medina, Executive Director and Mariano Ruiz, Director of Operations, will be responsible for the commercial and operational sides of the business respectively. Working alongside Medina and Ruiz will be Javier Sabaris, Commercial Director; Florencia Gacias, Director of Reinsurance, and Alejandro Diego, Technical Director. CGSC group chief executive officer Toby Esser said: “Guillermo established our presence in Argentina in 2009, and since then Cooper Gay has grown become Toby Esser the country’s largest reinsurance broker. I am very grateful to Guillermo for his hard work and leadership in developing our business in Latin America. He has been a key member of the CGSC Latin America regional team and I wish him well in his new career.” Zurich appoints UK commercial manager Zurich has appointed Richard Coleman as managing director of its commercial broking business in the UK with immediate effect. Coleman has been with the company for 17 years and has led the commercial broker business on an interim basis since Dave Smith took over as CEO of the leading insurer’s UKGI operation in the summer and will continue to be supported by Roy Standish and the heads of regional broker markets and segments. Smith said: Richard has been the stand out candidate throughout our search for a new MD – not only with the skills and qualities to lead Commercial Broker right now, but also to steer the business through the market, technological and societal challenges of the future. “The Commercial Broker business and market it serves are close to my heart following a decade at the helm and it’s fantastic that we are able to appoint someone from within our own ranks. It really is testament to the wealth of talent we have in the organisation and I know that Richard will have the continued support of our exceptionally strong market team.” n 5 november 2014 | 21
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