T IN S VE The Journal of VE for the Indian Value Engineering Society INVAVE Vol. - 25, No. 3 Please visit us at -www.invest-in.org Jul-Sept 2014 INSIDE Editorial 1 A VE Case Study on Battery Mounting... 2 Growth of Value Engineering in India 19 Function Analysis to Identify Customer... 22 Module I Workshop at WZC 25 Mr. P. S. Mashelkar conducts Prog.... 25 Building Value Attitude through VE 26 Module I Workshop 27 Module I Workshop for Educational... 28 Editorial Board 29 Editorial Editorial The economic vitality of recent years has presented a special set of challenges to companies. A Company’s market value depends less on tangible assets, and more on intangible ones, such as brand technology, and how it manages its work force. It is becoming more and more imperative that the companies focus on long term agenda for sustenance and valuation enhancement, rather than quick fixes. INVEST’s mission is to enable companies achieve a higher degree of excellence through building of visionary and strategic perspectives of top management teams, and providing of effective operational solutions to client systems through orienting work force on Value Management. There are a set of simple fundamental statements which underlie all the work INVEST does. INVEST believes that: • A holistic approach is better than a partial one. • Alignment of people to visionary, strategic and operational excellence holds the key to success and sustainability. • Evolution is better than revolution. • Strategic excellence is built on operational excellence • Simple solutions , implemented well are better than complex ones • Success is also measured by obstacles overcome and problems solved. • The success of a process lies in its practice. Value Management has become the complete set of wherewithal from administration, finance and HR to service, operation and production. With its simplicity and quick adaptability it transforms the work force into a reservoir of thinking resources, where development through evolution becomes a continuous process. Embrace Value Management. Happy reading! Alok Ghosal (CVS-Life) Editor - in - Chief 1 A VE Case Study on Battery Mounting Arrangement Surya Prakash Prabhaker, Vikash Yadav, Shailendra Pratap Singh, Shyam Ji Gupta. T Madhu and Mukta Srivastava Tata Motors Limited, Jamshedpur VALUE ENGINEERING Value Engineering is the success mantra in today’s world of highly competitive market, increasing cost pressures & at the same time increased expectations of the customer for more value added, cost effective, reliable & sustainable products. Value Engineering is an organized creative approach that has the purpose of efficient identification of unnecessary cost without compromising on the performance of the product, system or process & without sacrificing the functions. It can be simply perceived as a systematic application of recognized techniques to identify the function of a product at the lowest total cost. Various groups at Tata Motors have been applying this Idea Generation • Idea generation • Develop ideal cost workshops • Benchmarking Key Activities – Functions/ features – Specification differences – Engineering differences • • • • • • Choice of projects to pursue Key • Ideas for Deliverables Commonization of components Idea Evaluation for each cost element Clean-sheet ideal cost build-up if appropriate Evaluate feasibility/ timing of ideas Verify potential cost savings Prepare discussion/ negotiation strategy for suppliers Identify investment required technique in a structured manner to sustain the changing demands of customers and remain competitive in the market & at the same time It has helped to stir the creative instincts of its people to come up with ingenuous solutions to problems. The efforts of VE group has provided the platform for preparation and opportunity to synthesize into success & initiate continuous improvement in all areas of activity VE process at Tata Motors Ltd. The VE teams at Tata Motors systematically use the various phases of job plan as under to identify the unnecessary functions and the cost allocated to them. This unnecessary cost is used to strengthen the basic/ necessary function to increase the value of the product or to reduce the cost of the product keeping the value same Idea Syndication • Technical feasibility clarified • Go-ahead given by all stakeholders – QA – ADD – Marketing – Service – ERC • Exhaustive list of rigorously evaluated ideas with syndicated estimate of the total savings potential • Go-no go decision on ideas taken by the Steering Committee Design & Market Testing • Design drawings Idea Implementation & audit • Identify approved • Supplier contracts signed • Marketing & Service approval obtained • • • Customer focus • • • Test reports • DML release implementation requirements Get change approvals Initiate engineering changes Discuss savings ideas with suppliers and agree on price Idea “installed” in vehicle Bottom line impact validated • EPA • Try out • Material Clearance • MBPA • BOM updation • Cost audit by Finance 2 ABSTRACTS With rapid increase in active global entry of Automotive players and continuous increase in commodity price is creating tremendous pressure on all the companies to explore the alternate and effective way to reduce the cost and improve the product performance in order to deliver improved valued products in the right market segment. In this context it is important for all of us to proactively understand the customer expectations and at the same time understand the product or services being offered by competition. This proactive approach will not only help in managing the customer expectation but also in improving the market share as well. Or this would helps us in leading the target market segment. Value engineering is one of the highly effective tool which targets at customer expectations and alignment of the respective function to deliver improved valued products or services through function analysis and FAST diagramming Input Process- Output Matrix : Input Process -Global Competition Orientation Management Phase acceptance on VE Output Team formation aquaintance with VE objective INFORMATION PHASE Inline with the output of first phase the complete information were aggregated from the authentic source. Battery Carrier is made of Sheet metal and is used for mounting or holding the two nos. of batteries with the vehicle. Two nos. of Plastic Trays are also used to collect the acid seepage if any and at the same time it holds the battery in intact condition. Two nos. of Battery covers are also used for proper clamping and covering the end terminals of the battery OBJECTIVE OF THE PROJECT In this paper we are going to present how systematically Value engineering approach helped us in understanding the set of functions being performed by the existing product and which of the functions are necessary to meet the customer expectations and where is the scope of optimization. This helped us in exploring different options to deliver desired functions through various alternatives identified in F-C-W analysis and FAST diagramming. Thereby improvement in product value w.r.t. cost optimization. JOB PLAN All the eight steps of VE approach was deployed systematically to identify various functions of Silicon hose assembly which are non value adding at any stage right from manufacturing to delivery to the customers. This will help us improving the product value through elimination of unnecessary functions and optimization of other set of functions like All time functions, one time functions. ORIENTATION PHASE With the management acceptance, Cross Functional Team Approach was deployed in this Value Engineering Study. The team comprising of six members was briefed about the objective ((eg; Cost reduction, Performance improvement & weight reduction) by Senior Management Assy Battery mounting arrangement consists of the following components. 1. Battery Support Bracket (Part No.:28495410010 Validity-2 Nos.) 2. Battery Tray (Part No.: 208254106301, Validity-2 Nos.) 3. Stud (Part No.: 257354108803, Validity– 4 Nos., Thread :M8, Thread length:70mm, Material Spec:Fe410WAS6, IS2062 4. Battery Cover (Part No.: 216154100110, Validity 2 Nos.) 5. Clamping Channel (Part No.: 284954108203, Validity-2 Nos.):Sheet Thickness: 2mm, Material:DD1079 SS4013A Applicable Models: LPT 2518/3118/1613/1616 3 PART INFORMATION DETAILS Battery Support Bracket Part No. 284954100103 Validity per veh 2 Battery Tray 208254106301 2 Stud 257354108803 4 Battery Cover 216154100110 2 Battery Channel Total 284954108203 2 12 Material Thickness specs (mm) D 513, SS:4010 Preprocess ed polyprople ne (Plastic) 4 mm 3mm Dimension Weight(K (mm) g) Length 560mm, Height 320mm Length 415mm, Width 300mm Fe410WA Thread :M8, Dia meter 8 S6, IS2062 Thread mm length:70mm IS7078, Length PPCP(BLA 400mm, 3 mm CK) Width 175mm DD1079, SS:4013A 2mm Length 494mm, Width 35mm Design 17.36 0.4 1.1 0.4 2.4 B/o or Inhouse B/O Tata Motors design Part Description Suppliers M/s M B Enterprises & Gloria Engineering Jamshedpur. B/O M/s Auro Plastics & Pacoline Pvt. Limited B/O M/s Aztec Engineers B/O M/s Auro Plastics B/O M/s M B Enterprises, ASL Industry & Khurana Industry Other info Used for providing support to battery Used for collection of Acid Seepage Used for Clamping Battery Used for covering the battery & Its terminal 21.7 4 critical functions and identifying the functions having higher value gap. FUNCTION PHASE Functional Analysis Considering the various child parts and their characteristics as a input from Information phase, Assy Battery Carrier was studied in order to identify the various set of functions being performed by its profile, metrological & metallurgical characteristics & were categorized into Basic & Secondary. This analysis was utilized in FAST diagram to establish the Function Sl. Componet Verb 1 1.1 2 Assly Battery Carrier Support Bracket Paint on Support Bracket Battery Tray 3 Cover plate 4 Battery Channel Paint on Battery Channel Stud 5 Noun List of Functions In order to place the various function into FAST and convert the component cost to function cost all the functions were listed combining the overlapping functions being performed by more than one no. of components List of Function Basic/ Secondary Sl. Verb 1 Withstand Weight Assly Battery Carrier Secondary 2 Hold Weight Support Bracket rust Secondary 3 Prevent rust Paint on Support Bracket & Galvanising on Stud Hold Collect Cover Increase Withstand Position Liquid (Acid) terminals Contact area load Secondary Secondary Secondary Secondary Secondary 4 Hold Position 5 Collect Liquid Acid) 6 Cover Terminals Facilitate Mounting Secondary 7 Increase Contact area 8 Withstand Load Prevent rust Secondary 9 Facilitate Mounting Join arrest parts vibration Secondary Secondary 10 Join Parts rust Secondary 11 Arrest vibration Withstand Weight Basic Hold Weight Prevent Galvanising on Prevent Stud Noun Componet Battery Tray Cover plate Battery Channel Stud FAST Diagram The Function Analysis system Technique diagram was drawn to understand the critical path which consists of series of functions required to achieve the function desired or perceived by the customer i.e.; the higher order function. This also helps in enhancing the focus critical functions during creativity phase. FAST Diagram How? Weight on Battery Carrier:40 Kg When? Hold Battery When? Prevent rust (Rs.125) Withstand weight (Rs.200) Withstand load (Rs.40) Hold Weight (Rs.300) Arrest Vibration (Rs.5) Increase contact area (Rs.20) Cover Terminals (Rs.20) Collect Liquid(acid) (Rs.60) Facilitate Mounting (Rs.140) Join Parts (Rs.40) Why? Clamp Battery Support Hold Position (Rs.100) Scope 5 well as method for eliminating or reducing the same. This acts as a guide for the team to set cost targets. The two parameters used are Cost & Worth. The worth is the least cost of achieving a function. Cost is allocated to each function & then the minimum cost method to achieve that cost is explored which is taken as its worth. The difference of the two is called Value gap. Value Index is the cost per unit of worth. The higher value gap & value index indicate the functions to be concentrated upon in the creativity phase. The ideal “to be achieved cost” is the Worth. Now the following Critical functions were taken as output and were used in the creativity phase to generate ideas 1. Withstand Weight 2. Hold Weight 3. Facilitate Mounting Output of FAST Diagramming 4. Join Parts FUNCTION COST WORTH ANALYSIS This is a unique tool in Value methodology which helps VE team to pin point the unnecessary cost areas as Function - Cost - Worth Analysis Allocated Cost 'C' Function Cost 'W' Value Gap (C-W) Value Index (C/W) 1 Withstand Weight 200 150.00 Use of Less weight bracket 50 1.33 2 Hold Weight 300 150.00 Use of Plastic bracket 150 2.00 3 Prevent rust 125 1.00 No painting required in case of Plastic material 124 125.00 4 Hold Position 100 50.00 Use of Stoper in bracket 50 2.00 5 Collect Liquid (Acid) 60 40.00 Use of Single Tray 20 1.50 6 Cover Terminals 20 10.00 Use of Pocket Cover 10 2.00 7 Increase Contact area 20 10.00 Reduce length of Cover 10 2.00 8 Withstand Load 40 20.00 Use of less weight & thick bracket 20 2.00 9 Facilitate Mounting 140 46.00 94 3.04 10 Join Parts 40 1.00 39 40.00 11 Arrest Vibration 5 4.00 1 1.25 Sl. Function Total 1050 Basis for Worth Use of Rubber strap instead of clamping with Studs & Clamping Channel Use of Rubber strap instead of clamping with Studs & Clamping Channel will lead to deletion of Studs Use of Rubber strap instead of clamping with Studs & Clamping Channel 482 568 6 Value Management Curve: 1200 Value is sum total of Function (s)/Cost or Worth (s)/Cost. Using this concept the VMC curve was drawn to understand how much cost has been allocated against each of the function and where is potential of cost optimization. This helped us in enhancing the focus on the functions which have lesser slope. The ideas slope is 45 degree ie; to be condition. 1000 Desired Value 800 Existing Value thr o600 W 400 200 0 0 100 200 300 400 500 600 700 800 900 1000 1100 1200 Cost The Functions were sorted out in the descending order to select the functions having high value gap to improve focus of VA/VE study. Function - Cost - Worth Analysis Sl. Function Allocated Cost 'C' Function Cost 'W' Basis for Worth Use of Plastic bracket Value Gap (C-W) Value Index (C/W) 150 2.00 124 125.00 94 3.04 2 Hold Weight 300 150.00 3 Prevent rust 125 1.00 9 Facilitate Mounting 140 46.00 1 Withstand Weight 200 150.00 Use of Less weight bracket 50 1.33 4 Hold Position 100 50.00 Use of Stoper in bracket 50 2.00 39 40.00 No painting required in case of Plastic material Use of Rubber strap instead of clamping with Studs & Clamping 10 Join Parts 40 1.00 Use of Rubber strap instead of clamping with Studs & Clamping Channel will lead to deletion of Studs 5 Collect Liquid (Acid) 60 40.00 Use of Single Tray 20 1.50 8 Withstand Load 40 20.00 Use of less weight & thick bracket 20 2.00 6 Cover Terminals 20 10.00 Use of Pocket Cover 10 2.00 7 Increase Contact area 20 10.00 Reduce length of Cover 10 2.00 5 4.00 Use of Rubber strap instead of clamping with Studs & Clamping Channel 1 1.25 11 Arrest Vibration Total 1050 482 568 Considering the rule of 80:20 as a cut off on value gap the functions of high value gaps were identified and were used as a input to Creativity phase for idea generations. With reference to the above F-C-W (sorted) the following functions were identified. 1. Hold Weight 2. Prevent Rust 4. Withstand Weight 5.Hold Position 3. Facilitate Mounting Output of F-C-W Analysis 7 The output functions obtained from FAST diagraming and Function –Cost –Worth analysis were used for the purpose of idea generation. Some of the function which were common between the FAST output and FCW output were considered as one functions and the following ideas were generated against each of the functions. The Benchmarking with the competition vehicle was also taken as input in this phase. Output Function of FAST Output Function of F-C-W Sl. Source Sl. Source Functions Functions 1 Withstand Weight 2 Hold Weight FAST Diagramming 3 Facilitate Mounting 4 Join Parts Sl. Source 1 Hold Weight 2 Prevent Rust Function-Cost3 Worth Analysis Facilitate Mounting 4 Withstand Weight 5 Hold Position Functions 1 Withstand Weight 2 Hold Weight 3 FAST & FunctionCost-Worth 4 Analysis Facilitate Mounting 5 Prevent Rust 6 Hold Position Output from FAST & F-C-W Analysis Join Parts Input Process Output Matrix Input Process Output All technical & commercial information Function Phase(Function Analysis, FAST, F-C-W Analysis & Value Management Curve Critical path functions and functions identified in F-C-W analysis as per Team cut off criteria on value gap 8 CREATIVE PHASE The output functions obtained from FAST diagraming and Function –Cost –Worth analysis were used for the purpose of idea generation. Some of the function which were common between the FAST output and F-C-W output were considered as one functions and the following ideas were generated against each of the functions. The Benchmarking with the competition vehicle was also taken as input in this phase. Sl. Source Functions Ideas Generated Components Remarks Assly Battery Carrier Common between FAST & FCW Output Support Bracket Common between FAST & FCW Output Battery Channel Common between FAST & FCW Output Idea is same as Sl. 1 Use of high grade material for support bracket with lesser weight & thickness 1 2 Withstand Weight 3 Reduce length of plastic cover Use of pocket cover to cover terminals FAST Diagramming Use of plastic material for support bracket. 4 Hold Weight 5 Use of high grade material for support Facilitate Mounting bracket with lesser weight & thickness 6 Join Parts Use of rubber strap thus eliminating channel & stud Stud 7 Prevent Rust Delete paint by using rubber strap and plastic support bracket. Paint on Support Bracket & Galvanising on Stud Function- Cost8 Worth Analysis Hold Position Use of single tray with stopper at the middle Battery Tray Use of two stud mtg. instead of four stud mtg. 9 Input Process Output Matrix Input Process Critical path functions and functions identified in F-C-W Creativity Phase(Idea analysis as per Team cut off Generation) criteria on value gap Output List of Ideas 9 BENCHMARKING Tata Motors own other vehicles LPS 1018 Vehicle Aggregate under VA/VE Study Comparison with TML other vehicle These proposals are then analyzed on certain parameters in view of their feasibility of implementation, cost, time of implementation The short listed ideas are evaluated for their feasibility.& based on them, three alternative proposals are finalized. In view of enhancing focus on formalizing feasible alternatives, Team decided to discard the ideas which have scored less than 60% ie; 30 points FEASIBILITY RANKING MATRIX Parameters State of Art Probability of Implementation Cost to Develop Time to Implement Potential Cost benefit Ideas 10: Off the shelf 1: New technology 10: High Chance 1: No Chance 10: Low Cost 1: High Cost 10: No Time 1: Max Time 10: High 1: Low Total Use of rubber strap thus eliminating channel & stud 7 6 7 2 8 30 Use of two stud mtg. instead of four stud mtg. 8 8 7 8 7 38 Use of high grade material for support bracket with lesser weight & thickness 7 6 5 5 6 29 Use of plastic material for support bracket. 7 6 4 Ideas Discarded 5 5 27 Use of single tray with stopper at the middle 6 6 7 7 6 32 Use of pocket cover to cover terminals 7 7 8 7 6 35 Reduce length of plastic cover 4 6 7 7 6 30 Delete paint by using rubber strap and plastic support bracket. 7 6 7 2 8 30 10 Alternative I—Use of Single Battery Tray with Stopper at the middle, reduction in no. of studs by 2 nos. alongwith reduction in size of the Battery cover( for mounting only) with Pocket cover for covering the Battery Terminal Alternative II— Use of Rubber Strap for mounting of Batteries with deletion of Studs & Clamping channels Input Process Output Matrix Input Process Creativity Phase(Evaluation based on feasibility matrix) List of Ideas Output List of Alternatives EVALUATION PHASE These three alternatives were then evaluated using the following methods Comparision l Paired Comparison Matrix Major Difference l Cost Benefit analysis to select the best alternative in terms of improved value for money to the customer. Criteria Pts. Key Letters Safety A Ease of assembly B Weight C Reliability D Maintainability E No. of Parts F 3 Medium Difference 2 Minor Difference 1 Paired Comparison Matrix To evaluate the alternatives, certain criteria are selected. These criteria are prioritized using Paired Comparison Matrix and a score is allotted to each criterion. In this case, Safety of the subject component has come out most important with aesthetics & weight next in row. No Difference 0 Decision Matrix: Based on the scores obtained from the paired comparison, the three alternatives are further judged on a 5 point scale using Decision Matrix. Below is the matrix of the 5 point scale based on the actual values of the evaluating criteria. In this case, the Alternative I emerges as the one with highest points. A B C D E F Score Score+1 A3 A3 A2 A3 A3 14 15 B B2 D2 E2 B2 4 5 C D2 E2 F2 0 1 D D1 D2 7 8 E E2 6 7 F 2 3 11 POINT SCALE Safety(A) Ease of assembly(B) Weight (Kg) (Battery) Assembly time Component wt. Failure possibility Cost No. of Child parts 1 24 17-21 27-32 1.5-2.0% 45-50 12-14 2 28 13-17 22-27 1.0-1.5% 40-45 10-12 3 32 9-13 17-22 0.5-1.0% 35-40 08-10 4 36 5-9 12-17 0-0.5% 30-35 06-08 5 40 1-5 7-12 0 25-30 04-06 Criteria Measuring Parameter Point Scale Weight('C) Reliability(D) Maintainability(E) No. of Parts(F) DECISION MARIX Proposal A B C D E F Weightage for Criteria-> 15 5 1 8 7 3 5 3 3 5 3 Total Score 3 Existing 163 75 5 15 5 3 4 40 4 21 4 9 3 Alternative I 173 75 4 25 4 4 3 32 3 28 4 9 2 Alternative II 141 60 20 3 24 28 6 12 COST BENEFIT ANALYSIS Sl. Parameters Existing 1 Price(Rs.) Alternative I Alternative II 1,050.00 714.00 500.00 1 1 1 3 Weight(Kg) 21.7 20 18 4 Cost Per Vehicle(Rs.) 1050 714 500 5 Weight per vehicle(Kg) 21.7 20 18 10 12 8 336 550 2 4 2 Validity(Nos.) 6 No. of Parts 7 Cost Saving per Vehicle(Rs.) 8 Weight Saving per vehicle(Kg) Input Process Output List of Alternatives Evaluation Phase Best Alternative RECOMMENDATION PHASE From the above Cost benefit analysis, the Alternative II appears to be OK but because of faster ageing effect on Rubber items, the rubber strap well get damaged in short span of time and hence the cost of ownership to the customer will increase. In view of the above point and Decision matrix, the Alternative I was recommended and the approval of the management was sought for further progress on it. Input Process Output Best Alternative Recomendation Phase Management approval for implementation 13 IMPLEMENTATION PHASE From the above Cost benefit analysis, the Alternative II appears to be OK but because of faster ageing effect on Rubber items, the rubber strap well get damaged in short span of time and hence the cost of ownership to the customer will increase. In view of the above point and Decision matrix, the Alternative I was recommended and the approval of the management was sought for further progress on it. Design Modification by ERC & FEA clearance Syndication by Quality, ADD, Marketing, Service , ERC etc EPA (Effective Point of adviice) By Technical Serv.l Prototype samples given to ERC for mechanical & material testing DML (Design mod. List) Release by ERC Modified design & drawing released for implementation Technical Evaluation for Load test requirement Field Trials Reports not satisfactory Approval from Marketing & Service Reports satisfactory OK Fitment Trial involving Prod,. Q.A. Not OK Development of vendor for regular supply of material Intimation to Service , FLG, Technical Coordination of other plants & Central Quality Implemented on vehicle in coordination with all relevant agencies after exhausting the old stock FITMENT TRYOUT One vehicle in line with proposed Alternative I (ie; Single Battery Tray with two no. of Studs for clamping of Battery and reduced size of top cover necessarily required for clamping.) has been prepared and shown to all the stake holders (QA, ADD & ERC) for syndication 14 In order to further expedite the implementation the action plan has been finalized and being reviewed by Senior Leadership Team. Implementation Plan Sl. Recommendations Actions to be taken Person/Agency Completion date Remarks 1 Approval from the Top Management Mukta Srivastava 10.05.2012 GM(PP,SP & ICR) & DGM(Mfg.) 2 Discussion with Supplier on the proposal Surya P Prabhaker 12.05.2012 ADD and His Team 3 Syndication from All stake holders Surya P Prabhaker including ERC 25.05.2012 VE Team 4 Proto sample development Abhishek Singh 05.06.2012 ADD 5 Proto sample Inspection(QA Clearance) Hitesh Lullani 15.06.2012 QA Modifications if fitment issue Abhishek Singh 20.06.2012 ADD 7 Release of Final drawing by ERC P Soumondal 25.06.2010 ERC Design-Jsr 8 Volume Rampup Amajit Kumar 10.07.2012 ADD 9 Stock exhaustion of Old material Anupam Mohan 14.07.2012 FLG(Plant 1) 10 Implementation Hitesh Lullani 22.12.2012 Truck Factory 11 Savings audit Mukta Srivastava 25.12.2012 Finance 6 Alternative I Input Process Output Matrix Input Process Output Management approval for implementation Implementation Phase Technical validation of recommended Alternative 15 IMPLEMENTATION PHASE Before After 1-One No. Battery Tray with stopper at middle 2-Single & Small Battery Cover 3-2 Nos. Studs 4- 2 Nos. Clamp 5– 4 nos. Pocket cover for Terminal 1-Two Nos. Battery Tray 2-Big two Battery Cover 3-4 Nos. Studs 4- 2 Nos. Clamp 4 4 2 2 3 3 1 1 CHALLENGES & BENEFITS AUDIT PHASE Challenges : Operational Audit l Release of MBPA implementation for ensuring effective l Syndication from all concerned agencies l Volume ramp up of new part at supplier end l BOM updation of the new parts Benefits : Physical Verification for the regular consumption of the new parts Customer Satisfaction Input Process Output Matrix Input Technical validation of recommended Alternative l Cost of Spare parts will reduce Benefit to Manufacturers l Ease in handling Process Output Audit Phase Operational and Financial Audit l Productivity improvement (Assembly time also reduced from 10 to 9 min) Green Benefits : Financial Audit l Reduction in consumption of natural resources l Reduction in carbon footprint Cost Element Cost per vehicle (Rs.) Saving per vehicle (Rs.) Existing Proposed 1,050.00 714.00 336.00 Annualized cost saving (Rs.) 80 Lakhs Nature of saving Recurring l Reduced Diesel consumption l Expected Cost Saving Rs.336/- per vehicle Rs.80.00 Lakhs saving of recurring nature 16 Modified FAST Diagram How? Weight reduced by:1.7 Kg When? Hold Battery Prevent rust (Rs.125) Withstand weight (Rs.170) Hold Weight (Rs.169) Withstand load (Rs.40) Hold Position (Rs.60) Arrest Vibration (Rs.5) Increase contact area (Rs.20) Cover Terminals (Rs.15) Collect Liquid(acid) (Rs.45) Facilitate Mounting (Rs.50) Join Parts (Rs.15) Why? Clamp Battery Support When? Scope Value Management Curve after VE : This Curve shows that, the value of the product has increased and is still further Value gap of Rs 628 which is opportunity of further improvement. Desired Value Worth Value after VE Existing Value Cost 17 Function-Cost Worth Analysis after VE Function - Cost - Worth Analysis Sl. Function Allocated Cost 'C' Function Cost 'W' Basis for Worth Value Gap (C-W) Value Index (C/W) 1 Withstand Weight 170 150.00 Use of Less weight bracket 20 1.13 2 Hold Weight 169 150.00 Use of Plastic bracket 19 1.13 3 Prevent rust 125 1.00 No painting required in case of Plastic material 124 125.00 4 Hold Position 60 50.00 Use of Stoper in bracket 10 1.20 5 Collect Liquid (Acid) 45 40.00 Use of Single Tray 5 1.13 6 Cover Terminals 15 10.00 Use of Pocket Cover 5 1.50 7 Increase Contact area 20 10.00 Reduce length of Cover 10 2.00 8 Withstand Load 40 20.00 Use of less weight & thick bracket 20 2.00 4 1.09 14 15.00 1 1.25 9 Facilitate Mounting 10 Join Parts 11 Arrest Vibration Total 50 46.00 15 1.00 5 4.00 714 Use of Rubber strap instead of clamping with Studs & Clamping Channel Use of Rubber strap instead of clamping with Studs & Clamping Channel will lead to deletion of Studs Use of Rubber strap instead of clamping with Studs & Clamping Channel 482 232 The ideas generated during the Creativity phase after implementation has resulted in decrease in the cost (green coloured) of the functions mentioned in the above modified FAST diagram and F-C-W. 18 Growth of Value Engineering in India V Rabi VE for competitive edge –the context The Indian business environment today has become more challenging than it was three decades ago when the first INVEST conference was held possibly on a similar theme. Indian organisations have been looking for newer ways to cut costs, improve quality and take on the competition without hiking prices. Some have moved on from traditional measures such as reduced energy consumption and retrenching workforce to redefining products and services. In my view, to thrive in this dynamic competitive environment in the country, the principles of Value Engineering (VE) are being deployed many a time without the VE methodology being institutionalised as an organised activity. I have attempted to bring out my perception on strategies for VE and actions that Indian organisations have to take to maintain a competitive edge and succeed. Deploying VE on purpose in this chaotic environment can certainly help both the manufacturer/service provider as well as the customer/consumer a price that suits both. VE in India – thriving on chaos True winners today and tomorrow will be those who have learnt to deal proactively with chaos and uncertainty, even taking it head on as a source of market advantage, not as a problem to be got around. VE has stood out of the crowd wisely without competing with other techniques and management tools including TQM, Kaizen, and Six Sigma etc., grounded by its philosophy in the belief that people will improve things. That it has been the longest serving methodology and also complements others too, I believe whether it is India or rest of the world, VE is the mother of all continuous improvement techniques. The fact that there are only training programmes on the others, we have in India, annual VE National conferences regularly over the last 30 years which has turned international too lately attended by delegates from representing several organisations is ample evidence that VE has succeeded the test of the turbulent times. VE practitioners in India have been advocating the principle that unnecessary functions should be done away with and newer ways of organising necessary functions at a lesser cost will have to be a commonplace necessity. We are now witnessing value improvements including reduced life cycle costs in several products and services. What are more important now are accelerated efforts to drive through VE by building on its strengths. VE drivers - the real difference That VE should be seen and felt as a revolution or movement has been uppermost in the minds of VE professionals. There have been doubts and deliberations over the years on the state of VE and how it should be applied relentlessly across industries despite barriers and forces resisting its growth. Passionate leaders and followers of VE have successfully overcome them to some extent. In India, companies small and big like Tata steel, Tata Motors, TCS, Maruti Suzuki , L&T, SAIL, BHEL, Hero Honda, Crompton Greaves, to name a few have realised savings in millions of rupees and numerous intangible benefits and maintained their cost and market leadership by the implementation of VE proactively following the systematic Job Plan. Though much more needs to be done by some of these organisations through publicity of the successes they have achieved through VE, the following are the prescriptions to VEs growth within their organisations and its spread across the country. Other organisations too have to follow suit for VE to take off and cruise. 1. Management Support: A firm conviction, provisioning a VE budget, regular reviews, visits to sites, recognizing VE teams, ensuring sustainability. 2. Dedicated VE cell: A group of few full-time VE practitioners headed by a Senior Management person responsible for continuous improvements reporting to Top management for credibility. 3. Committed VE team: Individuals with In-depth knowledge to facilitate learning, good human relations, prepared to be change agents who network and keep regularly updated on VE. 4. Functions of the VE cell team: Designing training modules and imparting training, helping departments identify problems appropriate for value study and form teams, rewarding and recognizing them after technical and cost audits and report success to management and others within and outside. 19 I have and several other VE crusaders must have made attempts even borrowing some of the ideas from the above , accepting the challenge, coming up with very practical – bold and mundane- first steps, mounted several pilots which produced promising results. However, up and down the line, VE becomes overwhelmed by restraining forces beyond the control of the VE professional. VE journey – overcoming roadblocks One of the main pressures is the VE study time. A 5day workshop is considered a luxury whereas the shorter version leaves the facilitation and application of techniques spread out over a longer period with its associated difficulties of getting the team together and breaking the creative flow. To counter this, it would be ideal to get the right team members first for the shorter version rather than the wrong ones for all the five days. The time for development and implementation are bothersome and this is mainly dependent on the selection of the problem areas and the stage of application of VE in its project life cycle. Whatever the duration, maintaining the integrity of the VE Job Plan and making the necessary adjustments in time allotted for all elements of the process is critical. Though the team members are intrigued by the techniques taught, there is some element of cynicism on their application on the problems. Some even perceive the function analysis tools as a manipulation by the facilitators affecting VE’s credibility. It has been my experience therefore at times to develop the FAST diagram outside the workshop and present it to the team to determine if it is a good representation of the project as easing first time participants into function thinking is difficult . Sceptical participants unfamiliar and untrusting the VE methodology can be better addressed by streamlining the workshop with some pre-read information or pre-workshop preparation and spending more time focussing on creativity to bring out more good ideas to add value to the project. Resistance through difficult “owners” and team members/participants is a major barrier to a VE study. By revealing and sharing commitment to the VE process and engaging in deeper dialogue through emotional intelligence, the VE facilitator can be capable of creating the realization of intangible results that lead to long term investment by the team and stakeholders. We need the Leadership in Indian organisations to believe in VE to the point of obsession to drive it. The ability of the VE cell Head and his team members to convince the Management with VE’s potential and benefits and eliminate objections stated and perceived and get the recommendations implemented contribute immensely to towards lasting success of VE. I must admit that in the organisations I have initiated and facilitated VE, the journey was not smooth. There were disappointments and frustrations. I am satisfied that I have done my best under the circumstances. It gives me a sense of fulfilment that the seeds of VE had planted 15 years ago in SAIL, Bhilai Steel Plant have borne fruits and grown thanks to the nurturing by leaders, VE cell members and teams. VE – growth through design Barring exceptions, organisations mentioned earlier have been some of the most competitive even post the recent down turn in their respective product lines. There is no secret to this; they have just managed to cross over the above hurdles. Not surprisingly, VE is present in manufacturing and procurement in the country to a larger extent than in other sectors or disciplines. The reason is apparently either historical or due to mandate to reduce costs during the sustaining period of the product life cycle amidst stiff competition. The goal of ensuring product function could be maintained well while the specific construction of the product could change slightly with reduction in costs and providing value added services. In the process, Design in Product and design in Infrastructure projects have been ignored and still promises a great potential for VE application in India. VE should be a natural part of any design in a project of a product/ service. However, the strong focus on cost reduction has disqualified Value Engineering as a general method for evaluating quality or value. One of the possible reasons for this is the VE team tends to ignore the fact that customer choice is usually based upon far more than minimum essential product functions. The team explores why the customer will buy or use the product, as opposed to identifying the technical functions of the parts or system components. The fact that Task /Customer– oriented FAST diagrams are more popular these days leading to managerial decisions on systems, processes and products but not necessarily in design. 20 In infrastructure projects too, the VE mind-set is not deployed in project design by the contractors or providers also due to their poor capabilities. Like in the USA , Europe even in the Middle-East countries, Indian infrastructure organisations in the public and private sector should build strong in-house value engineering teams, put in place the right performance tracking and incentive mechanisms in contracts too and partner with clients and suppliers to enforce value engineering in all steps of the design process. They should aggressively eliminate the redundancies and over-engineering in project design if any, and explore the use of standardised design modules through VE studies across projects. Indian organisations have lost out on several opportunities for not having the practice of sharing the cost savings through VE with the contractors/vendors in the project/product areas. Indifference to VE and the obsession to award item-rate contracts and L1 (lowest rate of procurement and commissioning) has resulted in products and projects with over or under specification of designs resulting in high life cycle costs. It is an accepted fact that redesign using VE can reduce the project or product costs by 5 to 10% and this could be the real edge for VE to win. VE- a game changer to win Companies and customers both will have to be constantly on the lookout for winning products and services that could help them escape the ‘gravity’ of costs. Organisations must reinforce their value engineering teams to review and modify designs for products and projects during bidding and construction. Where such teams exist, their performance management systems (e.g., value engineering KPIs and incentives) need to be in place. In the current environment of uncertainty and rupee depreciation, capex and opex in infrastructure and engineering industry is largely shifting to emerging markets. This is a blessing in disguise for us in VE to work in the areas of localization and in process equipment and machinery too. The environment of the future will be even more challenging and companies have to act like gladiators to emerge victorious. If Indian organisations have to shift to higher growth rates of 8% plus, VE professionals have to urge the industry to adopt a strategy and always carry high the attitude that is more akin to a game changer than just an also ran . A firm belief that VE can only leverage Indian industry to thrive in this chaotic competitive environment should be the start and end point. Can you answer these? Please write to the Editor, if yes. qq If all the nations in the world are in debt (I am not joking. Even US has got debts), where did all the money go? qq When dog food is new with improved tasting, who tests it? qq What is the speed of darkness? qq If the "black box" flight recorder is never damaged during a plane crash, why isn't the whole airplane made out of that stuff? qq Who copyrighted the copyright symbol? qq Can you cry under water? qq Why do people say, "You've been working like a dog" when dogs just sit around all day? qq Why are the numbers on a calculator and a phone reversed? (God knows.) qq Do fish ever get thirsty? qq Can you get cornered in a round room? qq What does OK actually mean? qq Why do birds not fall out of trees when they sleep? qq What came first, the fruit or the color orange? 21 Function Analysis to Identify Customer Requirement Anita Lukose, Shobha Developers, Bangalore Abstract: Function Analysis and FAST diagram helps in addressing the customer requirement as effective as it aids a design project or a project analysis. The paper explains the guidelines in finding the function and preparing the FAST. Defining the function using right word and right approach is very essential. Aptly defined function enhances the creativity of a designer, a purchase personal or a sales personal leading them to effective solutions. The customer oriented FAST is discussed in detail. Introduction There is a story connected with King Nebuchadnezzar. He always wanted his dreams to be interpreted. All the wise men in his kingdom were happy about it as they used to get many gifts and riches in return. But this time king had a different requirement. He asked the wise men first tell his dream and then interpret it. If the dream was not correct, he would kill that person. Often customers are like this. They really do not know what they want. According to Steve jobs “people don't know what they want until you show it to them.” This is very much in line with Henry Ford “If I had asked people what they wanted, they would have said faster horses.” When customers ask for a faster horse function listing helps us to identify the requirement. ” What does it do?” what does a faster horse do?” Enhance Speed. What else will do the job? – A machine! So create a machine to enhance the speed – and the modern car was made! Function Function is very powerful to generate alternatives for materials, designs, process and procedures. Consider the example of a pen. The function of the pen is to make mark. When you directly ask for a pen what you get will be a pen. But if you search for something else that will make mark, what you get will be wide variety of materials like pencil, paint and brush, charcoal, some types of vegetables and leaves and even water to be applied on a dry surface to make mark along with different types of pen (marking pen, sketch pen etc). Function enhances the design of a product. The function helps the designer to think in the right direction and design. Function of the chair is support weight. The different questions will be what the weight is and how has it to be supported. The weight gives clarity on the structural stability that need to be incorporated in the design. Support helps to think on the support systems to be adopted. Drawing from nature This is a visual tool to encourage creativity is to draw ideas from nature to think differently. The big idea of this tool is to help you have big ideas. It is designed to expand ones visioning and to encourage not focusing in on an idea too soon. Using this tool, look at the nature and observe how nature supports weight. Hanging mango, a flower on its stalk, a prey carried by eagle with its claws, a twig carried by the bird are different ways of supporting system seen in nature. Now the feasible support system can be adopted for the chair makes it a unique one! A customer request of a client of a solar energy company is an ideal example of the importance of function understanding. There was no electric power in his village and he wanted his children to study for which they required light. He wanted three solar lights to lit up three room. When he got the quote, he understood that he cannot afford it. Then the company personal visited the place and studied his requirement. What the customer wanted was to light up three rooms and not three lights necessarily. The technician suggested opting for a single light at the centre of the three rooms as the partition walls were not touching the ceiling. So with one third the price he could achieve what he wanted. At times when we are stuck, go back to the why which generated the function and ask “what else will do the job?” The “how function” for the function “illuminate space” was different for the technician and the customer! Function Analysis differentiates VE from other costreduction techniques. VE creates or enhances value of an item when it may also does cost reduction. 22 There can be different functions that are performed by an item. For example, the function of a chair is “support weight”. The support system varies with the other secondary functions it has to perform align user; Facilitate rotation; enhance comfort; enhance aesthetics etc. All are possible functions of a chair. For VE, the function closely related to the business at hand is identified. What is function? • • Function of any item is defined as a phrase of two words – an active verb and a measurable noun. It is defined without describing the specific method of performing that action. For example, excavation is a process in building construction the function of which is “reach level”. The function does not specify how the level is achieved. Functions help us to focus on what the process or the item does rather than on the sub activities or the components. technique. He presented his new technique at the SAVE Conference in 1965. Any new concept always goes through evolution. The FAST diagram, started by Charles Bytheway, also encounters various changes in order to make it more user-friendly and understandable to all. Wayne Ruggles made a format in the year 1967, applying various aspects of FAST diagramming. This was subsequently known as the Technical FAST Diagram. R.J. Park in 1968, incorporated the ‘when’ logic to the Technical FAST Diagram. Thomas J. Snodgrass and Theodore Fowler drew the FAST diagram using the customers’ point of view in the year 1969. This diagram is now known as the Customer Oriented FAST. Use of the FAST diagram: 1. Organize random listing of functions 2. Helps as a check for identifying missing function 3. Simplifies the list of functions first generated 4. Helps in identification of basic function 5. Helps in setting scope of the study 6. Deepens understanding of the problem within the team 7. Better communication during the project 8. Demonstrates a thorough team analysis Guidelines for defining Functions: 9. Increases the decision making capability • 10. Highlights the implicit knowledge • • Functions also help us to address the requirements of the different customers of the product at its different stages of operation. Function analysis when properly performed enables the team to understand the scope and objectives of the project. Active describe what is to be done and measurable noun describe what the action is being done to. While defining functions use right word such that it opens up various options expanding the possibilities of the product/ project. Guidelines: • If the unit of measure for the noun in the function cannot be determined, new noun must be created. If one wants to use the FAST in the design stage, he should: • Avoid defining the use of the product as its function. Example, the use of pen “write matter” is defined as the function of pen which is “make mark”. 1. Restrict the diagram to a specific concept. 2. The ‘method selected’ to perform a function brings many other functions into existence. 3. Use the future oriented questions. 4. Prepare the FAST diagram addressing the right area where issue is identified. For example, FAST diagrams are prepared for the product analysis when the issue is with the process of handling it. • Avoid using the process or sub activity as function. Function Analysis System Technique (FAST) Charles Bytheway, was very creative in VE sessions and he could think differently. His thought process when presented as a method FAST was formed. He used the power of asking how and why to the process and products and found that it had a logical connection and thus he created this powerful Customer Oriented FAST This type of FAST has only the left scope line and customers’ requirement is mentioned as task. Asking “why” to the task, the basic function is determined 23 which is essential to the performance of the task. Supporting functions are pre defined. Supporting functions contribute to selling and acceptance of the product / process. There are four supporting functions at the primary level. Each supporting function will branch out to secondary level function. Secondary level functions will branch out to third level functions. Customer oriented FAST is very effective in the planning and the conceptual stage. The two important characteristics of Customer Oriented FAST diagram are: 1. The functions are looked from a customer viewpoint 2. Support functions are also given weightage like the basic function Supporting functions: The lack of clarity on defining and putting the support functions under the right primary support function makes this type of FAST diagram less effective. The criteria for defining them are explained below. There are four predefined support functions for the customer oriented FAST. These functions cover all the aspects of customer satisfaction. The different aspects of the customer orientation defined by those supporting function are as follows : • Enhances the durability of parts • Minimises the maintenance • Lengthens the life of the product • Protects environment Assure Convenience : • Modify basic function to make it convenient to use • Enhances the spatial arrangements • Facilitates maintenance and repairs • Provides instructions stakeholders and directions to Satisfy user • Modify basic function to satisfy customer desires • Makes stakeholders life more pleasant (minimise noise) • Offer physical comfort • Enhance the appearance in the perception of the customer • Is desired by the user Attract user • Pleases senses Assure Dependability : • Favourable brands (projects favourable image) • • Product sturdiness • Product appears stronger to the customer and may not be to the designer • Makes the elements of the project more stronger, effective or reliable Makes it safer to use – protect user 24 Module – I Workshop at WZC A Module - I workshop was conducted by INVEST- WZC (Pune Chapter) from 21st to 25th July ’14 at Residency Club, Pune. The workshop was conducted by Mr. Dilip Gowaikar CVS-Life. 23 participants from Eaton Corporation, Mahindra (Truck Division) and other SMEs. Five projects were studied in the workshop, followed by the AVS examination by 9 candidates. The workshop was preceded by an awareness programme for the management of Eaton Ltd., Pune on 13th Nov. ‘14. Mr. P.S. Mashelkar conducts programme in Gujarat P.S. Mashelkar, CVS-Life, FINVEST, conducted One-day awareness program at Halol, Baroda, Gujarat on 8th Aug. 2014. The programme was conducted by him on behalf of “Concept Business Group”. The program was attended by 20 Senior Managers from process industry. With the help of case studies, participants learned about VE Job Plan & its effectiveness. Participants showed keen interest to learn about INVEST activities. Participants also felt that VE can be one of the important methodologies to be integrated with any business models. “INVAVE” wishes P.S. Mashelkar & his WZC team to succeed in propagation of VE in Gujarat. Alok Ghosal SM Agrwal DS Gowaikar KSRM Sastry, Chairman RN Nagre AK Mukhopadhyay Administrator Amit Ghosh PS Mahelkar Members of INVEST Certification Board (ICB) 25 Building Value Attitude through VE for Business Growth In today’s highly competitive environment, organisations have to follow the ‘Value Cycle’ – Create Value, Capitalize Value & Sustain Value. Value Engineering (VE) principles help in creating value for all stake holders. In order to follow the Value Cycle, developing Value attitude among all stake holders of the business is very important, then only organisations can Capitalize & Sustain Value. Hence through successful implementation of VE projects continuously, the organisations can develop ‘Value Attitude’ among employees. People with Value Attitude see endless possibilities, such people in business, look not only at the obstacles but also at opportunities. They have the spirit of can do—what can we do today, what will we do tomorrow and how we will succeed becomes the essence of success. Successful business people know where their businesses are going. They have a plan that they are willing to follow it.They are mentally prepared for success. They are the motivators, the dreamers and the real world implementers. They are committed to the balancing act of the world of possibilities and the business realities. They follow the Value Engineered Leadership (VEL) approach to gauge value and strength of theirbusiness. Their positive attitude and energy brings different perspectives. They gain energy from other’s ideas, as well as of their own. Hence looking at the this need, Indian Value Engineering Society (INVEST) has come out with the apt theme ‘Building Value Attitude through VE for Business Growth’ for 30th INVEST International Conference scheduled on Dec 12-13,2014 at Mumbai, India. We are sure more organisations & educational institutes will take advantage of this golden opportunity by sharing their thoughts through presentations of papers on this theme & related VE projects. INVEST wishes you all a great learning experience!!! 26 Module-I Workshop INVEST (EZC) organized a Module - I Workshop, from 21st July to 25th July'14 in the Centre for Excellence, Jamshedpur. The programme was conducted by Anil Kumar Mukhopadhyaya CVS-Life. Mr. Alok Ghosal, CVS-Life also took one session on Creativity. There were 24 participants from different industries like Hitachi Tata Ltd, Uranium Corporation of India LTD, Tata Consulting Engineers Ltd.,T ata Steel Ltd, and M.N.Dastur Ltd. The programme was inaugurated by Mr Alok Kanagath, Vice President (Projects), Tata Steel and Mr P.S.Reddy, Vice Chairman INVEST (EZC). Mr.Alok Kanagat had showed his interest to join in the valedictory session also. Mr. P.K.Ghosh, Chief of Projects, Tata Steel was also present in the valedictory session. Mr. Amit Ghosh, CVS-Life coordinated the workshop. The AVS Exam was conducted after the completion of Module I Workshop. 14 participants appeared for the AVS Exam. Mr Kanagat (seated middle) inaugurating the session, with Mr. Reddy (seated left) and Mr. Mukhopadhyay (seated right) Mr Alok Ghosal taking a session Mr. Mukhopadhyay explain FAST diagram 27 Module-I Workshop for Educational Institute A Module - I workshop was conducted by INVEST- WZC (Pune Chapter) from 21st to 25th July ’14 at Residency Club, Pune. The workshop was conducted by Mr. Dilip Gowaikar CVS-Life. 23 participants from Eaton Corporation, Mahindra (Truck Division) and other SMEs. Five projects were studied in the workshop, followed by the AVS examination by 9 candidates. The workshop was preceded by an awareness programme for the management of Eaton Ltd., Pune on 13th Nov. ‘14. Photograph of Participants; seated L-R, Prof P Kalra, Mr Ghosal & Dr R Belokar Mr Alok Ghosal is awarded a plaque During inauguration with Prof Kalra seated left Workshop in progress 28 INVAVE Editorial Board P. S. Reddy (Tata Steel), Chairman Members A. K. Mukhopadhyaya, CVS (Ex-Tata Motors) A. K. Ghosh, (Tata Steel) CVS, Jamshedpur R Chandrashekar, TCS (IES) Bangalore S. M. Agrawal (L&T) CVS, Mumbai Ajay Sharma (Maruti Susuki India Ltd.) INDIAN VALUE ENGINEERING SOCIETY National Council for 2012-13 National President Immediate Past President Mr. S. Maitra Executive Director Supply Chain Maruti Suzuki India Ltd. Polam Gurgaon Rd. Gurgaon E-mail : [email protected] Mr. S. C. Sarkar Ex-Vice President Larsen & Toubro Ltd. Coimbatore E-mail : [email protected] Mobile : 09007168510 R. K. Gupta (L&T), Mysore P.S. Mashalkar, CVS, Mumbai Rajen Nagre, CVS, Mumbai Editor-in-Chief Alok Ghosal, CVS Publisher (Vice-President - Administration) Mr. R. K. Gupta Sr. DGM, L&T Limited Mysore Works, Mysore - 570018 Ph. : 0821-402561 E-mail : [email protected] Indian Value Engineering Society, INVAVE (Vice-Presidents) is published quarterly by the Indian Value Engineering Society and is distributed nationally. INVAVE Deadlines Contributions to INVAVE are welcome. Material for INVAVE must be received atleast six weeks Mr. Rohit Mehta, GM Chairman, INVEST-SZC L&T Limited, KIADB Industrial Area Mysore Works Mr. Sriram G. V. Chairman, INVEST-EZC GM (PP, SP & ICR) Tata Motors Ltd., Jamshedpur E-mail :[email protected] Mobile : 09234500497 in advance of the issue date. Deadlines do not apply to technical papers. Material selected will be at the Editorial Board’s direction. Subscriptions : Yearly rate is Rs. 200 including mailing charges. Members of INVEST will receive free copies of the journal. Address Editor-in-Chief, INVAVE Centre for Excellence Room No. 17, C. H. Area (East) Jamshedpur - 831001, India e-mail : [email protected] Mr. Ajay Sharma Chairman, INVEST-NZC Maruti Suzuki India Ltd. Palam Gurgaon Rd. Gurgaon Mr. Shrikant M Agrawal, CVS-Life Jt. GM, Corporate HR Learning L&T Ltd., Mumbai e-mail : [email protected] E-mail :[email protected] Mobile : 09820560613 Mobile : 09810418019 INVEST ZONAL Mr. Paramjit S. Chadha Secretary, INVEST-NZC Bosch Chassis Systems India Ltd. Gurgaon - 122 050 E-mail : [email protected] Mobile : 09810152023 Mr. S. S. Ahluwalia Larsen & Toubro, Mumbai e-mail : [email protected], Mobile: 09820082954 Mrs. Anita Lukose Secretary, INVEST-SZC Sobha Developers Ltd. - Bangalore Mobile : 09980930053 E-mail : [email protected] Mr Amit Ghosh Secretary, INVEST-EZC C/o Room No. 17, Centre for Excellence Jubilee Rd, C. H. Area, Jamshedpur-831001 Mobile : 08092087100 E-mail : [email protected] 29
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