whitepaper electronic data interchange For many companies, the EDI-based supply chain is the most vital messaging infrastructure they have. And it must be continuously upgraded and optimized for maximum performance in a constantly-shifting business landscape. Because if you aren’t careful, communication gaps – along with cost overruns – can quickly transform the supply chain from an asset into a liability. Companies that don’t leverage state-of-the-art EDI technology run the risk of creating roadblocks to electronic business and creating costly discontinuities between the EDI supply chain and non EDI-compliant members. For example, many companies today are unable to integrate EDI with on-demand messaging like fax to accommodate their smaller partners. For these organizations, adding new members to the community becomes an unnecessary costly and time-consuming challenge- delaying revenue, slowing growth, and impacting profitability. electronic data interchange (EDI) services Electronic Data Interchange (EDI) Services encompass a broad portfolio of 100% outsourced solutions that optimize the efficiency, reliability, and reach of your electronic supply chain while reducing its costs, infrastructure, and overhead. A secure, fully redundant global infrastructure offers “any to any” services linking partners and vendors in agile business relationships that drive mutual success.      Comprehensive portfolio of EDI-based services including world-class EDI VAN, web portal, and managed services Combines both supply chain and on-demand services (fax, email, etc.) in a single integrated solution, plugging your technology gaps in ways previously unachievable Creates cost savings where none existed before Fully redundant global network for unparalleled uptime and availability Facilitates compliance with today’s privacy, security, and records-keeping mandates 1010 Wayne Avenue, Suite 720, Silver Spring, MD 20910 • 301.768.1800 fax 301.650.9139 • [email protected] • www.syscomservices.com electronic data interchange reduced costs for higher profitability Just when you thought you couldn’t squeeze any more cost savings out of your supply chain, we can help you save even more. You can eliminate infrastructure, reduce staffing, and eliminate maintenance and other recurring IT expenses. Pricing is consistent and predictable, leveraging economies of scale available only from a large global vendor. You can ramp up our services as fast or slow as you’d like, knowing you’ll only pay for what you use. No surprises – just excellent value and high ROI. both EDI and on-demand - together Our “any to any” services offer unparalleled communications freedom and agility integrating both supply chain and on-demand messaging. In-linen translation capabilities can seamlessly support virtually any data format, whether it’s EDI-to-fax, EDI-to-XML, EDI-to-html, or other translation requirements. What’s more, we can convert faxed documents such as orders and invoices into EDI or the format of your choice, and then process the output through our Workflow services for a completely automated solution. You’ll strengthen existing relationships and add new members to your community at will. privacy, security, and records retentions A world-class network ensures total security and confidentiality so you can comply with the privacy and records-keeping mandates of the 21st century. We’ll turn your supply chain into an automated workflow that can be tracked, audited, and archived with a complete audit trail for every transaction that passes through the network. 1010 Wayne Avenue, Suite 720, Silver Spring, MD 20910 • 301.768.1800 fax 301.650.9139 • [email protected] • www.syscomservices.com electronic data interchange 100% outsourced Today’s most successful IT projects are typically those that can get implemented rapidly and without any capital investment. We provide highly-reliable outsourced carrier-grade network services with the capacity you need, when you need it. About OpenText About Syscom Services OpenText is the leader in Enterprise Information Syscom Services helps clients select, implement and Management (EIM). EIM enables organizations to grow support best-of-breed document management, the business, lower costs of operations, and reduce electronic fax, automated forms processing, data information governance and security-related risks. capture and imaging solutions. Our clients span many industries including healthcare, government, legal and OpenText Information Exchange solutions help more. organizations integrate and extend their information exchange systems and processes in order to improve We deliver enterprise network fax solutions and forms their efficiency decrease security risk and lower their processing systems to help businesses become more transaction cost for internal and external information efficient, secure and compliant. exchange. 1010 Wayne Avenue, Suite 720, Silver Spring, MD 20910 • 301.768.1800 fax 301.650.9139 • [email protected] • www.syscomservices.com